その4 - 総務省
Contents
1. 06 12 NTT NTT 07 5 292. GL
3. lt W a
4. ADR
5. 1 1 2 8 14 14 7 23 3 1 3 2 1 13 OR 2
6. 5 It 2
7. IP Ma 60
8. ht 4 30 2 3 2 II Il DE 19 2 26
9. 1 6 6 19
10. gt gt 8 1 gt 7 166 166
11. 1 FTTH DSL 04 3 06 11 1 2 3
12. _ i C 8S 0 w
13. IP Sp N So a 1 2 EE 5
14. 07 9 4 5 ADR Alternative Dispute Resolution
15. 2010 06 9 19 9 06
16. IP 56 _ NDA B A IP NGN
17. 3 A CN 08 4 1 1 4 8 4 4 3 4 O 4 O 3 O 3 O 2 1 1 3
18. IP Hy O HT J 4 RRNA Nr A SI YS lt 7 8S lt lt 2
19. Ofcom CAB Consumer Direct NCC Ofcom EU HE NCC CAB Consumer Direct NCC CAB Consumer Direct Miohe etC Er Otelo CISAS Ofcom I ADR Adjudicator i CISAS ADR Ea ADR ADR Otelo Ombudsman CISAS Adjudicator
20. 2006 11 30 lt ee Ne mp 1 1 3 O 2001 4 CHOKKA DSL 2005 10 18 4 17 3 1 300 18 6 7 6 16 2007 3 5 5 3 1
21. IN http Www cao 90 jp houan 169 169 2gaiyou pdf 4 1 19 6 4 19 12 18 19 12 17
22. ADR ADR 07 5
23. Mediateur 9 Mediateur i 7 Mediateur DGCCRF ARCEP a DGCCRF 20 4 25 5 2 8 35 38 WE lt 3 gt
24. 12 mm Vm Vm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm mm wm VC _ re TE i12 Ei gt 1 6 0 1 6 1 59 86 1 ice
25. 16 Pa 1 EE PT Ui i a a L 1 mi L O J THhE Fy qj li EE FL PE a WT Dt HP am
26. mM 0 0 00 0 9 _ 10 0 17 21 90 9 000 29 1 4 7 8 8 9 EE 10 11
27. PL 2008 11 1 21 140 PL
28. 5 2 IP IP 2006 8 12 12 20 12 27
29. O OO 2 1 S a EOE DL DO EW 4 2 2 i 01 11 30 3 08 4 1 gt gt
30. 2 1 3 6 3 3 2 1 1 1 MVNO MNO 1 4 3 1 1 MVNO MNO 1 NGN MVNO 2
31. 1 NTT 4 BS PL r
32. 4 4 2 ADR Alternative Dispute Resolution ks
33. ADR EEE 3 Ofcom BERR Otelo CISAS 0 Ombudsman Adjudicator i DO Ds CISAS Mediateur Mediateur Mediateur
34. Consumer ADR ADR ADR HP ADR 07 9 3
35. 2 18 2 3
36. Ver 1 O IP WG IP 1P NN NN NN NN UJ
37. H20 4 H20 2 H20 6 H19 12 H20 2 3 H19 11 H20 4 4 H20 4 2010 18 9 19 19 10 23
38. FAX 4 5 1 HP 2 3 4
39. ny W 4 pF MI M2M AVHN V S S H IP P NW NW Sa 3 RS D 2007 11 P 2OOS
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