報告書
Contents
1. 5 EN NTT NTT NTT2. NTT CSR 2010 28
3. NTT CSR 2010 aa sa EE
4. ICEATEC JAPAN 2006 2008 3 IP UD NTT
5. NTT NTT CRM NTT
6. NTT NTT CSR 2010 4 NTT CSR CSR NTT CSR CSR CSR NT CSR 3
7. Works CSV 7 CSV CSV Internet Web er we Ey gt NTT 6
8. BCP IT CO gt 2 lt NTT TSWATT 3
9. AN A sz 7 or 2 3 0 EZ 1 2 3 NTT CSR 2010 NTT 2010 Me 145 169
10. NTT NTT
11. A MM
12. lt CSR 3 NTT CSR 2010
13. NTT 2 3
14. ETE _ NTT
15. 2009 NTT NTT NTT CSR 2010 22 NTT
16. NTT
17. X k we Sg _ IP 2 3
18. NO NTT pd ED LE NTT CSR 2010 12 13 NTT
19. 4 NTT CSR 2010 NTT i 400 20 000 300 15 000 200 10 000 100 5 000 0 2005 2006 2007 2008 2009 2005 2006 2007 2008 2009 MI 4 Ll gt 6 000 326 293 248 4 800 154 3 600 2 400 1 200 3 0 2005 2006 2007 2008 2009 2005 2006 2007 2008 2009 D im a 15 000 12 250 12 000 1 586 1 338 9 000 6 000 241 3 000 2005 2006 2007 2008 2009 IP 1 404 2009 4 650 83 1 000 17 5 650 19 8 13 2 18 8 NTT CSR 2010 48
20. NTT a a NTT ae NTT NTT
21. 14 1 1 2010 7 1 3 2
22. 2009 7 4 1 250 NTT
23. 7 9 3 20 2010
24. NTT 2004 NTT BRM NTT BRM
25. NTT NTT NTT 2010 6 1 80 1 95 2009 7 INTT 2009 12 NTT NTT
26. 2009 12 23 24 25 3 4 1989 21 NTT NTT NTT CSR 2010 39 NTT NTT
27. X NTT ICT 1 Fiber To The Home 2 IP 3 NTT
28. NTT 6 o NTT CSR 2010
29. 1 1 60 3 3 1 4 5 6 3 1 6 3 1
30. 0 110 PFE 700 110 110 NTT IGEOSPACE NTT GEOSPACE NTT GEOSPACE GEOSPACE NTT
31. 50 60 NTT 9 NTT
32. IP NTT 7 4 900km NTT 24 365 2006 10 23 25
33. SB http www ntt west co jp kiki consumer welfare index html AN ho 1 10 19 NTT CSR 2010 Ei Fa y SL OCR LT Ni
34. JL E mail E mail 1 rte NTT PT TT PT TEE TL me LL HI 331 4 se TTF rt F TT EE re FREE sd bE Fs i TB ALL a NTT
35. ICT ICT ICT CO2 ICT NTT ICT PEFC Programme for the Endorsement of Forest Certification Schemes PEFC M PEFC FC PEECI01 31 44 GPN GP Gg VOC
36. 0 92 3 NTT _ 110 119 NTT
37. NTT
38. 2009 12 2010 2 10 15
39. NTT CSR 2010
40. 4 1 NTT NTT CSR CSR 2 IS026000 11
41. BRM 2009 NTT NTT BCP NTT
42. 100 2008 6 NTT CSR 2010 CSR NTT CSR 2009 12 CSR CSR 2009 8
43. NTT 75 956 Web 87 3 70 NTT CSR 2010 NTT
44. NTT CSR 2010 0 NTT ci
45. a 5 i NTT amp NTT 2009 2009 34 000
46. 1 NE Td 1 i yy 3 A 2010 NTT NTT NTT CSR 2 NTT
47. 8 p gt ii SaaS http www river go jp NTT CSR 2010 24 25
48. NTT 2009 134 NTT CSR 2010 NTT NTT 2009 13 20 13 19 0 01
49. 0 01 0 11 97 9 0 04 0 1 02 07 02 0 63 047 1998 2005 2006 2007 2008 2009 NTT ONU CTU VDSL VolP ADSL
50. 4 4 _ Q NTT CSR 2010 NTT
51. CT 35 NTT CSR 2010 2 2 3 4
52. 1 IT 3 NTT ICT ICT ICT NTT
53. 15 NTT 1 NTT NTT CSR CSR 3 1 CSR
54. 3 13 7 2009 10 24 NTT 67 2010 3 15 NTT
55. 1 NTT NTT NTT 900 400 NTT NTT
56. NTT ICT NTT ICT
57. NTT NTT CSR 2010 16 NTT
58. 22 23 24 09 25 33 2010 26 2 28 29
59. NTT NTT
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61. tg 2009 7 2010 4 NTT e e e
62. 2009 NTT NTT NTT NTT 2009 8 10 NTT 2008 3 2009 11 ADSL DSL NTT
63. NTT NTT NTT
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65. 2009 30 2 1 FTTH 1 2010 7
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68. http www ntt west co jp share r inq soudanc html 4 AN NTT NN ho NTT 0120 248995 0120 116116 NTT A NTT gt NTT NTT NTT NTT
69. NTT CSR 2010 NTT Face to Face 1 Web NTT 12 4 12 10 2009 330 92 263
70. NTT http flets w com next service area index html 29 NTT CSR 2010 2008 3 NGN
71. 1 NTT 2 3 4 1 2 3
72. CSR 3 CSR 3 3 20 26
73. NTT 2006 2009 NTT Ia 171 web171 em
74. Ps _ bbbek CSR IT NTT CSR 45 NTT CSR 2010 CSR
75. NTT NGN 2008 3 2009 1 3 2009 572
76. NGO NTT NTT 42 NTT NTT NTT NTT P 47 2009 4 1 2010 3 31 2010 4 2011 10 CONTENTS NTT CSR 9 9 11 13 14 16 17 17
77. NTT We NTT 0
78. 100 NTT mr NTT CSR 2010 NTT 20 2009 7 27 600 NTT
79. Mi AAA stomer ED Po _NTT CSR 2010 3 1 http www ntt west co jp withc NTT NTT 2 NTT NTT
80. FAX NTT 2 2006 4 NTT 2009 18 34 52 MT er tm me mm
81. NTT NTT 3 2 NTT 24 365
82. NTT 8 20 NTT OB 25 16 120 300 2009 10 10
83. 3 NTT CSR 2010 34 NTT NTT 2009 12 1 2011 3 31 3 1 3 1 ii ji PC 50 30
84. _ _J fl NTT NTT _ NTT NTT NTT CSR CSR
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87. 5 NTT NT T NTT CSR 2010 20 NTT
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94. NTT NTT CSR NTT 2009 17 2009 4 2009 1 1983
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102. 3 NTT NTT e
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104. NTT 1 i NTT NTT i NTT NTT lt NTT NTT NTT NTT NTT CSR 2010 14
105. CO2 CO2 7 596 CO gt 5 2 95 3 gt 2 iit he i SC Di yy 100 II0096 NTT CSR 2010 NTT NTT NTT
106. NTT INPUT 0 8 0 kWh 20 76 kWh 0 03 kWh 50 47 kWh NA 2 403 km3 3 318 ke 35 887 C 4 758 31 928 0 9 IO 2520n 360k 9 70042 3 258K6 i NTT
107. 4 5 NTT CSR 2010 NTT CSR CSR NTT CSR
108. 945 NTT CSR 2010 42 NTT 2008 4 TI m
109. NTT NTT NTT 2009 2 NTT 0 NTT NTT NTT 2002
110. 110 119 171 web171 web1 71 NTT NTT
111. 3 NTT CSR CSR 3 26 2 2009 CSR 3
112. 1 NTT NTT eco NTT eco CO2 NTT 2 120 NTT NTT CSR 2010
113. 18 26 29 29 30 ICT ICT 31 38 42 45 4 NTT 50 NTT CSR 2010 L WA CSR NTT 2005 CSR 3 CSR
114. NTT 7 6 110 3 1km3 4 NTT NTT NTT
115. 2 1 4 3 2009 Web NTT DO k pi
116. 2009 2009 2 2009 3 2009 4 2009 6 2009 8 9 10 11
117. 3 2009 CSR CSR 3 3 NTT NTT CSR 2010 GRI 2006 2007 GRI Global Reporting Initiative UNEP
118. 2 496 624 1 5 650 2010 3 31 1 6 33 2010 7 1 EIM IM gt EE a E T gt ly al kaa A 6 33
119. CSR 2010 30 31 TNTT NTT NTT 2009 NTT Save Resource Program 2020 2020 IP 5 1 20
120. NTT NTT Save Resource Program 2007 4 NTT ISO14001 2009 2 42 NTT CSR 2010
121. 7 CSR Profile 1959 1954 90 2002 06 ISO SR NTT CSR 3 CSR 3 CSR
122. 10 23 1 2009 km gt 9 km 421 8 NTT 4 900km NTT CSR 2010
123. CSR CSR CSR NTT CSR CSR CSR NTT CSR NTT CSR CSR CSR NTT CSR NTT CSR CSR
124. RiN ee Ps 2 NTT 2009 102 3 kWh 4 9 Ts 3 1 2
125. 1ICT ACT NTT ACT AT Assistive Technology ICT Information and Communication Technology AT ICT ml Ex Ws NTT SE 5OHO NTT NTT 2010 4 1
126. NTT 3 3 CSR CSR CSR 3 NTT C SR CSR NTT 3
127. 2009 CSR 4 Web Face to Face CSR m NTT CSR CSR20 2009 2009 CSR20
128. 4 5 6 3 NTT i
129. 2009 CSR 4 Web Face to Face NTT e Web 9
130. CY 9 Wi bs L NTT NTT NTT 2005 4 NTT
131. RI CRM amp 2010 in Works Web a NTT
132. 99 9 OT 100 0 100 0 a 22 56 99 1 2010 2000 CO2 15 2009 CO gt 2000 2009 2009 CO2 1 22 9 2009 CO2 NTT TPR TPR ICT
133. 26 NTT CSR CSR NTT CSR 2010 0
134. 3 2009 7 NTT Save Resource Program
135. in 12 13 14 15 in 16 17 i 1 in 18 19 20 21 3 lt 5 NTT
136. 4 2009 10 24 NTT 2009 9 100
137. NTT CSR 2005 3 NTT 2009 2 CSR CSR 3 CSR CSR
138. 8 1 164 631 184 0 303 0 140 P27 28 100 100 100 P18 19 KAIZEN 94 000 KAIZEN 1 80 1 95 909 90
139. 91 P36 40 _ 0 SO 110 LMS LA a 30 4 2 P33 PC 100 PC 100 PC 7 800 2 PC es i
140. NTT 2010 7 1 23 NTT NTT NTT NTT NTT NTT NTT NTT NTT NTT NTT NTT NTT NTT NTT 49 NTT CSR 2010 NTT NTT NTT NTT NTT NTT SI 3
141. ho NTT NTT http www ntt west co jp cgi bin kiki top cgi http flets w com solution kiki_info manual NTT 2 1 ho es NTT 65
142. 14 47 26 0 075t NTT CSR 2010 3 2010 2010 1998 50 2009 0 01 0 02 96 0 24 2009 2009 1 0 47 t 2009
143. CSR 2010 26 40 1 1
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145. SO gt KAIZEN 110 CO gt CO gt 1CT lt gt NTT CSR 2010 6 CSR CSR NTT
146. 10 NTT NTT NTT 2010 http www ntt west co jp kankyo report 2010 1 2
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