Samsung WA10J5710SG/ST User Manual
Contents
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76. 30 English WAS5700JS GOOD 03517A 01 EN indd 30 e 2015 05 14 XKX 4 31 14 Mesh filter 1 Use pliers to pull out the mesh filter from inside the water inlet as shown 2 Use a soft brush to clean the filter with running water 3 Reinsert the filter Make sure it is tightened against water leaks lt W D 2 2 C D English 31 WAS5700JS GOOD 03517A 01 EN indd 31 e 2015 05 14 XX 4 31 15 Maintenance Detergent drawer lt CD 5 ect D 2 5 m D 32 English WAS700JS GOOD 03517A 01 EN indd 32 Open the door and then the Built in sink to reveal the detergent drawer Slightly lift up the front edge of the drawer and then slide it open Remove the wing distributor A and rinse cap B from the drawer Clean the drawer as well as the distributor and rinse cap with running water and a soft brush When complete close the rinse cap and reinsert the distributor Then reinsert the detergent drawer 2015 05 14 XX 4 31 15 Troubleshooting Checkpoints If you encounter a problem with the washing machine first check the table below and try the Suggestions Does not turn on Does not start Water is not supplied After a cycle detergent remains in the automatic dispenser WA5700JS GOOD 03517A 01_EN indd 33 Make sure you use rated power for the product Make sure the power cord is complet
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87. Specification sheet Wee Wm 10 Ho uo mo 9 Dimensions mm W610 x D675 x H1075 Water pressure Pe kg f cm 0 05 0 78 0 5 8 0 So NOTE Asterisk means variant model and can be varied 0 9 or A Z The design and specifications are subject to change without notice for quality improvement purposes un O D O C QJ O Un 40 English WA5700JS GOOD 03517A 01_EN indd 40 e 2015 05 14 XX 4 31 15 Memo WA5700JS GOOD 03517A 01_EN indd 41 e 2015 05 14 X 4 31 16 Memo WA5700JS GOOD 03517A 01_EN indd 42 e 2015 05 14 X 4 31 16 Memo WA5700JS GOOD 03517A 01_EN indd 43 e 2015 05 14 X 4 31 16 QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT 0 2689 3737 ISP VIN YID 1800 29 3232 www samsung com th support E uli DC68 03517A 01 WA5700JS GOOD 03517A 01_EN indd 44 e 2015 05 14 X 4 31 16 ER 0 A Q2 Y WA10J571 WA11J571 WA12J571 WAS700JS GOOD 03517A 01 TH indd 1 e 2015 05 14 XX 6 24 12 9 A Q2 Q2 3
88. NER Washing Machine User manual WA10J571 WA11J571 WA12J571 Contents Safety information 3 What you need to know about the safety instructions 3 Sj Important safety symbols 3 2 Important safety precautions 4 7 Installation 10 What s included 10 Installation requirements 12 Before you start 20 The basics 20 Laundry guidelines 22 Operations 25 Control panel 25 Simple steps to start 26 Auto cycles 27 Manual cycles 28 Maintenance 29 Cleaning 29 Troubleshooting 33 Checkpoints 33 Specifications 40 Specification sheet 40 2 English WA5700JS GOOD 03517A 01_EN indd 2 e 2015 05 14 XX 4 31 09 Safety information Congratulations on your new Samsung washing machine This manual contains important information on the installation use and care of your appliance Please take some time to read this manual to take full advantage of your washing machine s many benefits and features What you need to know about the safety instructions VA CD h D et lt 5 h oO e3 oO gt Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance Please store the manual in a safe location close to the appliance for future reference Use this appliance only for its intended purpose as described in this instruction manual Warnings and Important Safety Instructions in this manual do not
89. h Oo e3 oO gt Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm Failure to do so may result in electric shock or fire Do not put your hand into the spinning tub during the spin cycle This may result in injury If the tub does not stop spinning within 15 seconds after you open the lid contact your nearest Samsung Customer Service Usage cautions N CAUTION When the washing machine is contaminated by a foreign substance such as detergent dirt food waste etc unplug the power plug and clean the washing machine using a damp soft cloth Failure to do so may result in discolouration deformation damage or rust The product you have purchased is designed for domestic use only Using the product for business purposes qualifies as a product misuse In this case the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse Do not stand on the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock fire problems with the product or injury 8 English WA5700JS GOOD 03517A 01_EN indd 8 e 2015 05 14 XX 4 31 09 Do not press the buttons using sharp objects such as pins knifes fin
90. h Oo e3 oO gt Important safety precautions N WARNING To reduce the risk of fire electric shock or injury to persons when Using your appliance follow basic precautions including the following Do not let children or pets play in or on your washing machine The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance For use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision 4 English WAS5700JS GOOD 03517A 01 EN indd 4 e 2015 05 14 XX 4 31 09 If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard This ap
91. not have the nuts un c a S Oo N WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach STEP3 Connect the water hose Connect the water hose to the water tap 1 Remove the adaptor A from the water e hose B 2 Usea Philips screwdriver to loosen four screws on the adaptor 14 English WA5700JS GOOD 03517A 01_EN indd 14 e 2015 05 14 XX 4 31 10 3 Hold the adaptor and turn part C in the arrow direction to loosen it by 5 mm 4 Insert the adaptor into the water tap and tighten the screws while lifting up the adaptor 5 Turn part C in the arrow direction to tighten it un c zx T zug le 6 While holding down part D connect the water hose to the adaptor Then release part D The hose fits into the adaptor with a clicking sound 7 Connect the other end of the water hose to the inlet valve on the back of the washing machine Turn the hose clockwise to tighten English 15 WAS5700JS GOOD 03517A 01 EN indd 15 e 2015 05 14 XX 4 31 11 Installation 8 Open the water tap and check if there are any leaks around the connection areas f there are water leaks repeat the steps above N c a oO f using a screw type of water tap connect the water hose to the water tap as shown N WARN
92. basin that is positioned 90 100 cm from the floor N WARNING Make sure the end of the drain hose is not submerged by water Otherwise the washing machine may suffer serious damage 18 English WAS5700JS GOOD 03517A 01 EN indd 18 e 2015 05 14 XX 4 31 12 CAUTION Do not exceed 3 m for the total length of extended hoses e Do not let the drain hose run over T doorsills that protrude 5 cm or more Lm yy me from the floor Donotrun the drain hose under the bottom of the machine un c zx T zug le STEP5 Poweron Plug the power cord into a wall socket featuring an AC 220 V 50 Hz approved electrical outlet protected by a fuse or circuit breaker Then press Power to turn on the washing machine English 19 WAS700JS GOOD 03517A 01 EN indd 19 e 2015 05 14 XX 4 31 12 Before you start The basics Prewash Water Jet amp Built in sink N CAUTION Do not abuse Water Jet Excessive use of Water Jet increases water consumption When running water to the tub do that gently Otherwise water may overflow the tub Water Jet and Built in sink help you hand wash before the washing machine starts operation Water Jet is available only when the door is open with the water level set to less than High For prewashing use the Built in sink that is designed to facilitate the hand wash 1 With the door open lower the Built in sink and
93. be placed in a laundry net Metal parts of the brassieres may break through and tear other laundry items Cashmilon large volume garments and lightweight clothes lace decorated clothes lingerie nylon stocking and synthetic fabrics may float on water during washing and cause problems to the machine Use the laundry net or wash them separately e Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washing machine and result in injury STEP 4 Prewash if necessary TO remove stains and dirt on collars Sleeves hems and pockets apply detergent lightly and brush off e Use powder or liquid detergents Do not Use soap as this may remain on the tub after washing Prewash white socks sleeves and collars with a little detergent and a brush STEP 5 Determine the load capacity Do not overload the washing machine Overloading may cause the washing machine to not wash properly NOTE When washing bedding or bedding covers the wash time may be lengthened or the spin efficiency may be reduced For bedding or bedding covers the recommended load capacity is 3 5 kg or less English 23 2015 05 14 XX 4 31 13 gJ D h O lt D lt ie Cc iA c CD Before you start CAUTION N CAUTION If the laundry is unbalanced and the Ub Use an appropriate amount of detergent information code is displayed redis
94. door with the Child Lock enabled the machine starts forced draining to prevent accidents such as drowning NOTE The Child Lock remains active after you power off the machine You cannot deactivate the Child Lock as long as the CL code appears on the display But you can deactivate when the dC code appears by holding down two buttons simultaneously Laundry guidelines Checkpoints Check for stains or dirt Apply a little detergent to a white towel Rub the white towel and the dirty clothes together to transfer the dirt or colour to the white towel Before washing pre treat the sleeves collars dress hems and pockets by brushing with detergent Wrinkle processed clothes made of wool must be specially treated by tightening them with threads before washing Remove the threads after washing and drying is complete N CAUTION Do not keep heavy clothes or objects in the tub Do not put candles or a heat source in or on the washing machine Do not wash these clothes e Neckties brassieres jackets suits and coats can be easily deformed by shrinking or discolouring on the surface These clothes are mostly made of rayon polynosic cuff and or blended fabric 22 English WAS700JS GOOD 03517A 01 EN indd 22 Wrinkle processed embossed or resin processed clothes easily deform merely by soaking in water Clothes that are easily discoloured made from cotton wool wrinkled silk leather wear and accessories
95. put clothes to prewash on it 2 Press Water Jet to supply water to the Built in sink and hand wash 3 When done you can either reuse the water in the main cycle or simply drain To reuse the water run the water down to the tub manually TO drain the water press Drain gJ D h O lt D lt ie c WY c r e3 ct NOTE f you want to hand wash while the For the first time use Water Jet supplies machine is operating press Start Pause water to the detergent drawer for to stop operation and then follow steps 1 second to extract air from the water 1 3 above hose After the first use Water Jet stops f you open both the door and the Built automatically after 5 minutes of water in sink lower the Built in sink manually SUDDIy for prewashing Do not use for other than prewashing such as washing shoes or animals 20 English WAS5700JS GOOD 03517A 01 EN indd 20 e 2015 05 14 XX 4 31 12 Detergent drawer To add a laundry specific detergent follow these steps 1 Open the door then the Built in sink to reveal the tub 2 Locate the detergent drawer and slide it Open 3 Apply powder detergent as recommended by the manufacturer Do not exceed the max line that is marked on the wing distributor 4 f necessary apply fabric softener as appropriate Do not exceed the max line that is marked on the rinse cap CAUTION Make sure to use detergent as appropriate An ex
96. tends to be hardened or solidified This detergent may remain after the rinse process blocking the drain outlet gJ D h ie m D lt ie Cc un cr CD mi ct 24 English WAS5700JS GOOD 03517A 01 EN indd 24 e 2015 05 14 XX 4 31 13 Operations Control panel Hold 3 6 3 Wash Rinse Spin 09 POWER START NI PAUSE Blanket Delicates 02 08 Displays the remaining time of a cycle or the information code when a problem occurs 2 Child Lock Child Lock is used to prevent children from accidents such as drowning in the tub and remains active after the machine restarts To cancel the Child Lock deactivate it pa Eco Tub Clean Use to keep the tub clean This indicator lights up automatically on a regular basis When the indicator turns on run the Eco Tub Clean cycle 02 0 level The water level is adjusted according to the cycle However you can change the level manually This button provides two options and is available only when the washing machine is stopped or in
97. the tubes to burst Do not use an electric transformer This may result in electric shock or fire Do not use a damaged power plug damaged power cord or loose wall socket This may result in electric shock or fire 6 English WAS5700JS GOOD 03517A 01 EN indd 6 e 2015 05 14 XX 4 31 09 Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance This may result in electric shock or fire CD h D et lt 5 h Oo 3 CD oO gt Installation cautions N CAUTION This appliance should be positioned in such a way that the power plug is easily accessible Failure to do so may result in electric shock or fire due to electric leakage Critical usage warnings N WARNING If the appliance is flooded turn off the water amp power supplies immediately and contact your nearest service centre Do not touch the power plug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest Samsung Customer Service Failure to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc
98. 3 a ZZ ow s ER 5 31 WA5700JS GOOD 03517A 01_TH indd 31 e 2015 05 14 NI 6 24 17 1 q q 1 P d A 2 3 A B 4 SS RA Pf LE 5
99. 5 05 14 KX 6 24 18 6 A 6 vw y o A 1 Q2 START PAUSE
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101. ING Stop using the washing machine if there is a water leak and contact a local Samsung service centre Otherwise this may cause electric shock N CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer high pressure hose NOTE After connecting the water hose to the adaptor check if it is connected properly by pulling the water hose downwards Usea standard type of water tap If the tap is square shaped or too big remove the spacer ring before inserting the tap into the adaptor 16 English WAS5700JS GOOD 03517A 01 EN indd 16 e 2015 05 14 NX 4 31 11 STEP 4 Position the drain hose General type 1 Press and hold down the joint ring and insert it into the drain hose un c zx T zug le 2 Insert the drain hose into the drain outlet Make sure to connect them firmly using the joint ring The drain hose is extensible Adjust the length of the drain hose as needed English 17 WAS5700JS GOOD 03517A 01 EN indd 17 e 2015 05 14 XX 4 31 11 Installation Pump type 1 Open the hose cap A and insert the drain hose Tighten the drain hose using the joint ring NOTE The position side or rear of the drain outlet depends on the model Availability of the hose cap depends on the model 0 2 Connect the other end of the drain hose to a standpipe or
102. Samsung 1 A c A 1A eoa a 1 a E v Ada q Ja 8 WAS700JS GOOD 03517A 01 TH indd 8 e 2015 05 14 KX 6 24 13
103. Standby state e Water Save default Select to reuse water in the tub that remains after using Water Jet The water will be used for the main cycle Drain Select to drain water that remains after using Water Jet When draining is complete the washing machine switches to Water Save mode automatically Then you can choose a cycle 04 Wash Press to start washing or adjust the wash time between 6 and 30 minutes Press to run the rinse cycle or change the rinse count up to 5 Press to run the spin cycle or change the spinning time in this sequence 1 9 min increase by 1 minute 15 min 30 min 07 Power Press once to turn the machine on or twice to turn it off English 25 01 Display SUOI e1J900 03 Activ Dual Wash 06 Power Spin WA5700JS GOOD 03517A 01_EN indd 25 e 2015 05 14 XX 4 31 13 Operations Press to stop or resume operation To change the cycle sequence 08 Start Pause press once to stop operation and then change the sequence TO resume operation press again 09 Cycle Panel Choose one that best suits your needs Simple steps to start Hold 3 66 3 Wash Rinse Spin Water Save E oe Water Vi NA R Level wash c Press Power to turn on the washing machine Select a cycle in the cycle panel Change th
104. Tub Clean Fg MULPLUELU 27 WA5700JS GOOD 03517A 01_TH indd 27 e 2015 05 14 XX 6 24 17 9 aA A 4 Aa 1 4 1 1 Q2 e a Q2 Hold 3 6 3 5 Wash Rinse Spin 4 3 Drain 2 1 Wat
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106. and leather ornamented clothes and accessories Waterproof clothes skiwear diaper covers footboards etc are likely to be ejected or cause abnormal noise or vibration resulting in physical injury or property damage 2015 05 14 XX 4 31 13 STEP1 Sort Sort the laundry according to these criteria Care Label Sort the laundry into cottons mixed fibres synthetics silks wools and rayon Colour Separate whites from colours Size Mixing different sized items together in the tub improves the washing performance Sensitivity Follow the cloth specific instructions on the care label of delicate items such as pure new woollen items curtains and silk items NOTE Make sure to check the care label on the clothing and sort them accordingly before starting the wash STEP2 Empty pockets Empty all the pockets of your laundry items and remove dirt and or soils from them e Metal objects such as coins pins and buckles on clothing may damage other laundry items as well as the tub Turn clothing with buttons and embroideries inside out f pants or jacket zippers are open while washing the tub may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before washing WAS700JS GOOD 03517A 01 EN indd 23 STEP 3 Use a laundry net Brassieres water washable must
107. cessive amount of detergent may not dissolve well gJ D h O lt D lt ie Cc un c Child Lock Child Lock is designed to prevent accidents by children or infants such as drowning 1 Press Power 2 To activate the Child Lock hold down Rinse and Power Spin simultaneously for 3 seconds The indicator blinks 3 To deactivate the Child Lock hold down Rinse and Power Spin simultaneously for 3 seconds The indicator turns off If the tub has contained water simply restart the machine and hold down two buttons simultaneously for 3 seconds to deactivate the Child Lock With the Child Lock enabled You can still manipulate on the control panel while the door is closed If you open the door an information code CL dC appears with an alarm Then the machine starts forced draining after 30 seconds in order to prevent infant or child accidents such as drowning e Only when water supply is complete the Child Lock becomes active e f the door leaves open for 30 seconds with the tub containing water the machine drains the water with the CL code which you cannot stop To add detergent or more laundry in the tub or to change the cycle settings you must first deactivate the Child Lock English 21 WAS5700JS GOOD 03517A 01 EN indd 21 e 2015 05 14 XX 4 31 12 gJ D h O lt D lt ie c un c r CD ct Before you start N WARNING If you open the
108. cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service centre or find help and information online at www samsung com Important safety symbols What the icons and signs in this user manual mean N WARNING Hazards or unsafe practices that may result in severe personal injury death and or property damage N CAUTION Hazards or unsafe practices that may result in personal injury and or property damage NOTE Indicates that a risk of personal injury or material damage exists English 3 WA5700JS GOOD 03517A 01_EN indd 3 e 2015 05 14 XX 4 31 09 Safety information These warning signs are here to prevent injury to yourself and others Please follow them explicitly After reading this manual store it in a safe place for future reference Read all instructions before using the appliance As with any equipment that uses electricity and moving parts potential hazards exist TO safely operate this appliance familiarize yourself with its operation and exercise care when Using it WY e3 h D et lt 5
109. cycle This is normal and not a system o failure To keep the tub clean it is recommended to run the cycle once every 1 3 months 5buijyoousoa qnoJ 34 English WAS5700JS GOOD 03517A 01 EN indd 34 e 2015 05 14 XX 4 31 15 Fills with the wrong temperature water Does not drain and or SIBI Load is wet at the end of the cycle WAS700JS GOOD 03517A 01 EN indd 35 Fully open both water taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct water taps Flush water lines Disconnect the hoses and clean the screens The hose filter screens may be clogged While the washing machine fills the water temperature may change as the automatic temperature control feature checks incoming water temperature This is normal While the washing machine fills you may notice just hot and or just cold water going through the dispenser when cold or warm temperatures are selected This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature Check the fuse or reset the circuit breaker Make sure the electrical voltage is normal Make sure the washing machine is plugged in Make sure the drain hose is pointed downward Natural drain models only Make sure the drain hose is not clogged Make sure the drain hose is not kinked Straighten the drain hose If there is a drain restriction call for service Clos
110. d while the washing machine is operating e Lint filter This collects lint that builds up from the laundry being washed Grounding lead Cover this lead if wired to a metal part for earth grounding Levelling feet Adjust the feet to level the washing machine on a flat floor English 11 WAS5700JS GOOD 03517A 01 EN indd 11 e 2015 05 14 XX 4 31 10 Installation Installation requirements Electrical supply and grounding Drain Make sure the drain hose is not clogged A mE We recommend a standpipe in height AC 220 V 50 Hz fuse or circuit breaker of 90 100 cm The drain hose must be E required mE p connected through the hose clip to the af e Use an Individual branch circuit specific standpipe and the standpipe must fully m to the washing machine cover the drain hose e Do NOT use an extension cord The standpipe specifications mentioned Use only the pones cord that comes here are only applicable to pump type with the washing machine models e Do NOT connect the ground wire to plastic plumbing gas lines or hot water pipes Levelling To prevent tumbling or noise install the washing machine on a solid flat floor without a platform or bricks Keep the washing machine at 10 cm from each adjacent wall Water supply Make sure water taps are easily accessible Turn off the taps when the washing machine is not in use Check for any leaks at t
111. e cycle settings wash time rinse count and or spinning time as necessary Optionally you can enable Activ Dual Wash Press Start Pause O O D ES e3 ah le mD N RUN To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle and repeat steps 2 3 above if necessary 3 Press Start Pause again to start the new cycle 26 English WAS5700JS GOOD 03517A 01 EN indd 26 e 2015 05 14 XX 4 31 13 Auto cycles Select this for most fabrics including cottons liners and FUZZY normally soiled garments Select this for soiled clothes in reduced time e With this selected the washing machine adds a soaking Soak process in advance of the main cycle Suitable for clothes that require a thorough wash Suitable for a large sized laundry such as blankets and bed Blanket cover sheets Select this for delicate items such as sweaters cardigans or Delicates wool clothes Hold down Delicates for 3 seconds to select Eco Tub Clean The powerful spinning force will remove impurities and bad odours from inside the tub If you see the indicator blinking this indicates that it is recommended to clean the tub Using Eco Tub Clean For details see the Cleaning section in this manual Eco Tub Clean SUOI e19d00 English 27 WA5700JS GOOD 03517A 01_EN indd 27 e 2015 05 14 XKX 4 31 14 Operations Manual cyc
112. e the door and press or tap Start Pause For your safety the washing machine will not spin unless the door is closed Use the High or Extra High spin speed Applicable model only Use high efficiency HE detergent to reduce oversudsing Load is too small Small loads one or two items may become unbalanced and not spin completely English 35 e 2015 05 14 XX 4 31 15 5uijoousoe qnoJ Make sure all hose connections are tight Make sure the water supply hose s rubber packing is in the correct position Screw tightly again Make sure the end of the drain hose is correctly inserted and secured to the drain system Avoid overloading Use high efficiency HE detergent to prevent oversudsing Make sure the water supply hose is not kinked If the water supply is too strong water may leak Close the water tap a little Make sure water is not leaking from the water tap If so repair the water tap Leaks water Use high efficiency HE detergent to prevent oversudsing Reduce the detergent amount for soft water small loads or lightly soiled loads Non HE detergent is not recommended Excessive suds Use warm water to disconnect the water supply hose and drain hose Soak them in warm water The spin basket or Fill the spin basket with warm water and then wait for about drain supply hose is 10 minutes frozen Put a hot towel on the drain hose connector Reconnect the water supply hose and drain hose and check
113. ely plugged in Check the fuse or reset the circuit breaker Make sure the door is closed Make sure the water taps are open Make sure to press or tap Start Pause to start the washing machine Make sure Child Lock is not activated Before the washing machine starts to fill it will make a series of clicking noises to check the door open and does a quick drain Was the door opened during the spinning cycle Close the door and press or tap Start Pause to resume The machine enters Standby or is in a soaking cycle Please wait Check the fuse or reset the circuit breaker Make sure you press or tap Start Pause after selecting the water supply Make sure the water taps are open Is the filter net at the water supply hose connector clogged Clean the filter net by brushing with a toothbrush Is the water supply cut off If the water supply is cut off close the tap and power off Straighten the water supply hoses Open and close the door then press or tap Start Pause If the water pressure is low it takes longer to start washing If the water level is not as high as necessary or lower than expected use the level selector to adjust the water level Make sure the washing machine is running with sufficient water pressure Make sure the detergent drawer is properly inserted Remove and clean the detergent drawer and then try again English 33 e 2015 05 14 XX 4 31 15 5uijoousoe qnoJ Make sure the washing mac
114. er Save Water Level Blanket Delicates WAUN Eco Tub Clean j POWER 2 Wash Rinse Power Spin 9 Q2 9 6 30 1 9 15 30 m a 3 2 Co gt 3
115. gernails etc This may result in electric shock or injury Critical cleaning warnings CD h D et lt zi Oo 3 oO N WARNING Do not clean the appliance by spraying water directly onto it Do not use the strong acidic cleaning agent Before cleaning or performing maintenance unplug the appliance from the wall socket Failure to do so may result in electric shock or fire English 9 WA5700JS GOOD 03517A 01_EN indd 9 e 2015 05 14 XX 4 31 09 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry What s included Make sure all the parts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer N c a le g Magic Fil C Co C C Cc CO Co Co CO Co 6 mm 000000000000000 10 English WAS5700JS GOOD 03517A 01 EN indd 10 e 2015 05 14 XX 4 31 10 01 Door 02 Built in sink 03 Lint filter Rear 04 Lint filter Front 05 Tub 06 Water Jet 07 Levelling feet 08 Water hose Cold 09 Water hose Hot 10 Control panel 11 Detergent drawer 12 Side handle 13 Grounding lead 14 Drain hose T NOTE a e Availability of parts with an asterisk depends on the model Door Make sure to keep the door close
116. he water hose fittings on a regular basis 12 English WAS5700JS GOOD 03517A 01 EN indd 12 e 2015 05 14 XX 4 31 10 STEP 1 Select a location Location requirements Solid level surface without carpeting or flooring that may obstruct ventilation Away from direct sunlight Adequate room for ventilation and wiring he ambient temperature is always higher than the freezing point O C Away from a heat source Anti rat panel STEP2 Adjust the levelling feet WA5700JS GOOD 03517A 01_EN indd 13 un c zx T zug le The washing machine comes with the Anti rat panel that protects small animals such as rats from entering the machine Insert the panel into the bottom of the machine To facilitate the work slightly lift up the bottom front NOTE Some models feature the Anti rat panel that must be inserted from the rear bottom of the model For this model insert the Anti rat panel before levelling the machine To facilitate the work slightly lift up the bottom rear Availability of the Anti rat panel depends on the model Unpack the product package 1 Gently slide the washing machine into position Excessive force may damage the levelling feet A 2 Level the washing machine by manually adjusting the levelling feet English 13 e 2015 05 14 XX 4 31 10 Installation 3 When levelling is complete tighten the nuts B if provided some models may
117. hine is set a level floor If the floor is not level use the levelling feet to adjust the washing machine Make sure the washing machine is not contacting any other object Make sure the laundry load is balanced Make sure the laundry is spread evenly in the washing machine Spread out the laundry evenly and start again Make sure the space around the washing machine is free of objects Humming is produced normally during operation Objects such as coins can cause noise Remove these objects from the washing machine after washing is complete Vibrates excessively or makes noise Plug the power cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press or tap Start Pause to start the washing machine For your safety the washing machine will not spin unless the door is closed Before the washing machine starts to fill it will make a series of clicking noises to check the door open and does a quick drain There may be a pause or soak period in the cycle Wait briefly and the washing machine may start Make sure the inlet hose screens at the taps are not clogged Periodically clean the screens This problem occurs temporarily due to low voltages and will be solved when power recovers When the machine is diagnosed to be cleaned the 3 indicator The Eco Tub Clean blinks for an hour This recurs 6 consecutive times until alarm does not turn run the Eco Tub Clean
118. if water is supplied properly Make sure the drain hose is not clogged and is hung over the drain hose hook Fill the spin basket halfway with water and try spinning again Lift the end of the drain hose to prevent water from draining Fill the spin basket halfway with water and then run spinning after releasing the drain hose Make sure the drain hose is installed correctly See the installation section of this user manual and adjust the position of the drain hose as instructed Stains on clothes Clean the magic filter Excessive suds collect in recesses and can cause foul odours Has odours Run cleansing cycles to sanitize periodically Dry the washing machine interior after a cycle has finished Water drains out immediately 5uijyoousoe qnoJ If a problem persists contact a local Samsung service centre 36 English WAS5700JS GOOD 03517A 01 EN indd 36 e 2015 05 14 XX 4 31 15 Information codes If the washing machine fails to operate you may see an information code on the display Check the table below and try the suggestions The WaterLevel sensor is not working properly Check WaterLevel Sensor wire harness If the information code remains contact a customer service centre Motor problem Try restarting the cycle e fthe problem continues call for service Water is not supplied Make sure the water taps are open Make sure the water hoses are not clogged Make sure the wate
119. les You might want to use a single cycle to wash less soiled clothes For example you can run the Wash cycle once for nightwear Hold 3 6 3 un 5 Wash Rinse Spin 4 3 Drain 2 Water Save 1 Water Activ 1 9 l Level Dual T weg N Ne ER 090 0 Delicates X M X ir NM pH AUN EcoTub Clean M 1 Press Power to turn on the washing machine 2 Press Wash Rinse Power Spin to run the individual cycle to your needs The duration or count of each cycle can be adjusted by pressing the applicable button as many times as needed 6 30 minutes 1 9 15 30 minutes 3 If you want to run a combination of cycles press applicable cycle buttons as below Washing rinsing and then spinning in sequence O D ES e3 h oO un Rinsing after washing Spinning after rinsing 4 Press Start Pause 28 English WAS5700JS GOOD 03517A 01 EN indd 28 e 2015 05 14 XKX 4 31 14 Maintenance Cleaning Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle Eco Tub Clean reminder The 9 indicator reminds
120. p or extending the power cord may result in electric shock or fire Ensure that the power voltage frequency and current are the same as those of the product specifications Failure to do so may result in electric shock or fire Plug the power plug into the wall socket firmly Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis Unplug the power plug and clean it with a dry cloth Failure to do so may result in electric shock or fire Plug the power plug into the wall socket so that the cord is running towards the floor If you plug the power plug into the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock or fire This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures Frost may cause
121. pliance should be positioned so that the power plug the water SUDply taps and the drain pipes are accessible VA Cc h D lt 5 h Oo 3 CD Oo gt For appliances with ventilation openings in the base that a carpet must not obstruct the openings The new hose sets supplied with the appliance are to be used and that old hose sets should not be reused N CAUTION In order to avoid a hazard due to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility N CAUTION Do not use the water to exceed 50 C when using the hot water in your washing machine Plastic parts may be deformed or damaged and this may result in electric shock or fire English 5 WAS700JS GOOD 03517A 01 EN indd 5 e 2015 05 14 XX 4 31 09 Safety information Critical installation warnings N eB v N WARNING The installation of this appliance must be performed by a qualified technician or service s company e Failure to do so may result in electric shock fire an explosion problems with the product or injury Plug the power cord into a wall socket that meets local electrical specifications Use the socket for this appliance only and do not use an extension cord Sharing a wall socket with other appliances using a power stri
122. r taps are not frozen Make sure the washing machine is operating with sufficient water pressure Make sure that the cold water tap and the hot water tap are properly connected Clean the mesh filter as it may be clogged Make sure the cold water supply hose is firmly connected to the cold water tap If it is connected to the hot water tap the laundry may be deformed with some cycles Water is not draining Make sure the drain hose is not frozen or clogged Make sure the drain hose is positioned correctly depending on the connection type Clean the debris filter as it may be clogged Make sure the drain hose is straightened all the way to the drain system If the information code remains contact a customer service centre 5uijoouso qnoJ English 37 WA5700JS GOOD 03517A 01_EN indd 37 e 2015 05 14 XX 4 31 15 Troubleshooting Electronic Control Problem Over Voltage Error Check the PCB and wire harness Check if power is supplied properly e fthe information code remains contact a customer service centre Low voltage detected Check if the power cord is plugged in e fthe information code remains contact a customer service centre Inverter Communication problem Check the Inverter PCB and wire harness f the information code remains contact a customer service centre Operating the washer with the door open Make sure the door is properly closed Make sure laundry i
123. s not caught in the door Water temperature control problem Heater control f the information code remains contact a customer service centre Check the drain hose Make sure the end of the drain hose is placed on the floor Make sure the drain hose is not clogged If the information code remains contact a customer service centre Water is overflowed Restart after spinning f the information code remains on the display contact a local Samsung service centre 5uijyoousoa qnoJ When position of the clutch can t be detected f the information code remains contact a customer service centre After position of the clutch is detected if the signal of the clutch hall goes wrong e f the information code remains contact a customer service centre 38 English WA5700JS GOOD 03517A 01_EN indd 38 e 2015 05 14 XX 4 31 15 Spinning does not work Make sure laundry is spread out evenly Make sure the washing machine is on a flat stable surface Redistribute the load If only one item of clothing needs washing such as a bathrobe or pair of jeans the final spin result might be unsatisfactory and an Ub check message will be shown in the display If any information code keeps appearing on the screen contact a local Samsung service centre i O e D Un O oO English 39 WA5700JS GOOD 03517A 01_EN indd 39 e 2015 05 14 XX 4 31 15 Specifications
124. tribute Excess amounts of detergent do not the load Unbalanced laundry may reduce produce much improvement in washing the spinning performance results but cause damage to the laundry due to deteriorated rinsing performance STEP 6 Apply a proper detergent Bleach is strong alkali in nature causing type damage to or discolouration of the laundry The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines Use a longer or added rinse cycle when using powder detergent that is very likely to remain on the laundry and cause bad odours after washing is complete f an excessive amount of detergent is Used especially in cold water the detergent doesn t dissolve well ending Up with contaminated laundry hoses and or tub ncase of timed washing do not apply detergent directly to laundry or the tub The laundry may be discoloured Use the detergent drawer When washing wool using the Wool cycle use only a neutral detergent to avoid discolouring the laundry NOTE Follow the detergent manufacturer s recommendations based on the weight of the laundry the degree of soiling and the hardness of the water in your local area If you are not sure about the water hardness contact a local water authority Do not use detergent that
125. ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or fire Do not let children play in or on the washing machine In addition when disposing of the appliance remove the lid e f trapped inside the product children may suffocate to death Do not wash items contaminated with gasoline kerosene benzene paint thinner alcohol or other inflammable or explosive substances This may result in electric shock fire or an explosion English 7 WA5700JS GOOD 03517A 01_EN indd 7 e 2015 05 14 XX 4 31 09 Safety information Do not touch the power plug with wet hands This may result in electric shock Do not insert your hand or a metal object under the washing machine while an operation is in progress This may result in injury Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc other than a standard fuse When the appliance needs to be repaired or reinstalled contact your nearest service centre Failure to do so may result in electric shock fire problems with the product or injury nthis case the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it WY e3 h D et lt 5
126. you of cleaning the tub when necessary If you happen to see the indicator blinking after washing is complete remove the laundry and run the Eco Tub Clean cycle e You can ignore this reminder and continue to run cycles normally because this is not a system failure However the reminder remains active for 6 consecutive cycles immediately after each cycle is complete The reminder is activated once every 1 3 months depending on the cycle count TO keep the tub clean it is recommended to run Eco Tub Clean on a regular basis Built in sink 1 Open the door and use a cloth or sponge to clean the Built in sink 2 Press Water Jet to supply water to the board Use this water to rinse the board Lint filter 1 Press down the upper area of the filter case to remove 2 Unlock the cover and clean the filter with running water and a brush lt W D 2 CD 2 C D 3 When cleaning is complete close the cover and reinsert the filter case to the original position You will hear a clicking sound when the filter case fits in English 29 WA5700JS GOOD 03517A 01_EN indd 29 e 2015 05 14 XKX 4 31 14 Maintenance Pump filter applicable models only 1 Puta floor cloth or towel under the Pump filter Turn the filter knob anticlockwise to remove 2 Clean the filter with running water and a soft brush 3 Reinsert the filter and turn clockwise until it locks into position
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