Duo Pro Drive User Guide
Contents
1. FUB is a powerful offsite backup service that enables you to backup your files to an offsite server securely You are entitled to a free limited storage account with an option to upgrade to an unlimited storage plan for a low monthly fee For more information on Fabrik Ultimate Backup visit backup fabrik com To begin the installation double click the launcher located in the Fabrik Backup Solutions folder of the Duo Pro Drive For additional information visit www simpletech com support Using the Kensington Lock Slot Included on the Duo Pro Drive is a Kensington security lock slot This slot is compatible with Kensington locking devices sold separately For more information on the Kensington Security Slot and available products visit www kensington com Reformatting for Write Access on the Mac 16 Duo Pro Drives come pre formatted with NTFS For full read write access to Duo Pro Drive on a Mac computer you must reformat your Duo Pro Drive P To format your Duo Pro Drive for a Mac 1 on oa 5 OO N If your Duo Pro Drive is not turned on and connected to your Mac remember Mac OS 10 3 and later are required do that now Double click the Duo Pro Drive icon on your desktop Drag the Backup Solutions folder to your desktop Double click the MacHD on your desktop Double click Applications Double click Utilities Double click Disk Utility Find your Duo Pro Drive on the list of hard drives on the left and select the lin2. g In the Format field select Free Space h Click on Partition at the bottom of the screen i You will get a confirmation message and select Partition again j Eject the drive 2 Turn the Duo Pro Drive power switch to the OFF position 3 Slide the RAID switch to the desired position See Views of the Duo Pro Drive on page 10 for an illustration of the rear panel containing this switch 4 Turn the Duo Pro Drive power switch to the ON position 5 Press and hold the Reset button for 5 seconds and then release it 6 Create a new partition For Windows a Right click on My Computer Computer in Vista and select Manage b On the next screen select Disk Management c Find the Duo Pro Drive listed in the lower middle section of your screen d Right click on the box to the right of the drive listing and select New Partition e A New Partition Wizard will guide you through creating and formatting the drive Accept all of the default parameters The formatting will start and will be busy until complete You can monitor this progress in disk management For MAC a Double click MacHD on your desktop b Double click Applications Duo Pro Drive User Guide Backup Solutions c Double click Utilities d Double click Disk Utility e On the left side you will see the list of hard drives available on your Mac Find the Duo Pro Drive It will show the drive size in GB Click once on the line with the size in GB for the Duo P
3. And it s always working even when you re not so you get constant near real time backup that won t slow down your system Duo Pro Drive s secure stackable design ensures a snug fit with Fabrik s SimpleDrive and Pro Drive so you can always add more storage without taking up more desk space List of Features High Performance Storage and Backup Two Drive Solution for Ultimate Performance RAID 0 and Protection RAID1 High Speed USB 2 0 and 3Gb s eSATA e Smart fan for quiet reliability Fabrik Local Backup Easy backup to Duo Pro Drive Fabrik Ultimate Backup service protects your data online e Security lock slot Stackable design also stands vertically Introduction 7 Duo Pro Drive Features and Benefits 8 Duo Pro Drive User Guide Usingthe Duo Pro System Requirements Windows Windows 2000 XP Vista e USB 1 1 or 2 0 port eSATA II port may require optional eSATA card upgrade Mac e OS 10 3 or higher e USB 1 1 or 2 0 port eSATA II port may require optional eSATA card upgrade Power requirements 100 240 V 1 5A 50 60 HZ power e Supply voltage fluctuations should not exceed 10 of the nominal and transient over voltages according to over voltage category II Package Contents e Two 7200RPM external hard drives in a single enclosure e USB 2 0 Cable Using the Duo Pro 9 Views of the Duo Pro Drive Fabrik Ultimate Backup downloader Fabrik Local Backup preloaded Wa
4. Pro Drive Features and Benefits 7 Using the Duo Pro System Requirements 00 cece teen eee 9 Package Contents aaa aa a aa aa a A aaa a aAa a a a aa 9 Views of the DUO Pr DIVE sussa 245 ea aaa 10 LED Behavior Front Panel 11 eSATA Cables and Interface Cards 12 Connecting and Starting Your Duo Pro Drive 12 Understanding and Changing RAID Policies 12 Backup SOIUtONS sois ad jeden need dd E ra add ene dele dd SD ne dad bee 15 Using the Kensington Lock Slot 16 Reformatting for Write Access on the Mac 16 Troubleshooting and Support Troubleshooting cs iii kee t e Oka ae EE ed 19 Contacting Technical Support 0 19 Index Duo Pro Drive User Guide iii iv Duo Pro Drive User Guide Introduction Congratulations on your purchase of your new Duo Pro Drive with eSATA and USB This high performance high capacity hard drive is ideal for your high performance storage needs whether you are a creative professional or just trying to protect your digital content Health and Safety Precautions Do not attempt to modify or disassemble Duo Pro Drive in any way Doing so will void the manufacturer warranty Never insert any metallic object into the drive Electrical shock fire or short circuiting may result If the Duo Pro Drive appears to be defective or malfunctioning consult a qualified SimpleTech Technical Support representative before attempting to physically repair the drive Never expose Du
5. D uo Pro DH ae ta quer sana p a M qui ae Day nn anit mmu MW Sm pler afi ech abrik comp any Copyright 2007 Fabrik Inc All rights reserved This publication is protected by copyright and international treaty No part of this publication may be reproduced in any form by any means or provided to any third party without prior written authorization from Fabrik Inc Trademarks Apple Mac and Macintosh are registered trademarks of Apple Computer Inc Microsoft Windows 2000 Windows Vista and Windows XP are registered trademarks of Microsoft Corporation Other trademarks mentioned in the document are registered trademarks of their respective companies Change notice The content of this document is for information only and is subject to change without notice While reasonable efforts have been made to ensure the accuracy of this document Fabrik assumes no liability resulting from errors or omissions from this document or from the use of the information contained herein Fabrik reserves the right to make changes in the product design or the product documentation without obligation to notify any person of such changes or revisions Compliance statements Canada This class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations USA FCC statement This device complies with part 15 of the FCC Rules Operation is subject to the following conditions 1 The devices may
6. d Interface Cards In order to use your Duo Pro Drive with eSATA it may be necessary to install a SATA II PCI PCI X or PCI Express card Most computers do not ship with external SATA ports so a PCI card must be installed to use this feature For more info on expansion cards visit www simpletech com support Connecting and Starting Your Duo Pro Drive Setting up your Duo Pro Drive is quick and easy D To set up your drive 1 Plug the AC power into the appropriate AC outlet connect the power cable to the power port on the back of the drive see illustration and turn on the Duo Pro Drive using the power button see illustration 2 Connect a data cable only one between the drive and your computer a eSATA connections Make sure you have an available eSATA port on your PC and connect an eSATA cable not provided between your drive and the computer For more information about eSATA refer to eSATA Cables and Interface Cards on page 12 a USB connections Connect the USB cable provided between your drive and a USB port on your computer Your Duo Pro Drive should be ready to access in My Computer Windows or on your Mac desktop as a new disk drive volume Understanding and Changing RAID Policies 12 Your Duo Pro Drive comes pre configured with RAID 0 as the default RAID policy in order to achieve full capacity and deliver the best performance You have the option of switching your RAID policy to RAID 1 for extra data protecti
7. e that shows disk capacity in GB Click Erase Duo Pro Drive User Guide 10 11 12 13 Reformatting for Write Access on the Mac Select the desired format MacOS Extended for Mac use only MS DOS for use on both Mac and Windows computers Note choosing MS DOS format assures maximum platform compatibility but performance is reduced so it should only be selected if you really need read write compatibility on both platforms If desired you can change the drive label too Click Erase and click Erase again in the second window that appears Reformatting begins and typically lasts 2 4 minutes When formatting is complete drag the Backup Solutions folder from the desktop from Step 3 back to your Duo Pro Drive Using the Duo Pro 17 Reformatting for Write Access on the Mac 18 Duo Pro Drive User Guide Troubleshooting and Support Troubleshooting Troubleshooting information is based on real customer experience and is being gathered now by our Support organization This document will be updated online soon with the new information Contacting Technical Support Technical Support is available Monday through Friday from 6 30 AM to 5 30 PM PST Phone 949 477 7700 or 877 486 1555 E mail Go to www simpletech com support and click the Technical Support RMA request and choose Need Technical Support Troubleshooting and Support 19 Contacting Technical Support 20 Duo Pro Drive User Guide Index Duo Pro Dr
8. ive User Guide 21
9. k drive requires a little space for internal housekeeping so the usable capacity for your data is slightly less than what is advertised on the box The difference is very small but this explains why your computer may report that your drive has slightly less capacity than you expected Liability Disclaimer 6 Any loss corruption or destruction of data while using any Fabrik SimpleTech hard drive is the sole responsibility of the user and under no circumstances will Fabrik Inc be held liable for the recovery or restoration of data stored on a Fabrik drive Duo Pro Drive User Guide Duo Pro Drive Features and Benefits Duo Pro Drive Features and Benefits With SimpleTech s Duo Pro Drive you re in control Choose to use Duo Pro s double disks for smooth video edit sessions with minimal dropouts an ultra responsive Photoshop scratch disk or complex 3D and special effects rendering just select the RAID 0 setup for lightning speed And if it s protection your after choose RAID 1 to simultaneously back up everything on each disk every time you save it And with local backup and Fabrik Ultimate Backup you get the same two level protection the pros use So no matter what happens to your drive a spilled drink a curious toddler a theft or a natural disaster you know your files are still safe and secure online and off site Fabrik Ultimate Backup keeps encrypted copies of your files on our dedicated off site servers
10. not cause harmful interference 2 The devices must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and has been found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications to this product not authorized by Fabrik could void the FCC and Industry Canada regulations and negate your authority to operate the product Japan This is a class B product based on the standard of the Voluntary Control Council for Interference fr
11. o Pro Drive to rain or use it near water or in a damp environment Doing so may result in risk of electrical shock fire or short circuit Make sure that your computer and Duo Pro Drive are electrically grounded to avoid increased risk of electrical shock Introduction 5 General Use Precautions General Use Precautions Do not expose the Duo Pro Drive to temperatures outside the range of 5c to 35c 41f to 95f or to operational humidity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the Duo Pro Drive or damage its casing Avoid placing the drive near a source of heat or exposing it to direct sunlight Rated cooling for altitudes up to 2000 meters Use only with the power adapter supplied with the drive Do not use the Duo Pro Drive near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of those devices Do not place the Duo Pro Drive near sources of magnetic interference such as computer displays televisions or speakers as it can affect the operation of your Duo Pro Drive Do not place heavy objects on top of the Duo Pro Drive Do not expose your Duo Pro Drive to excessive dust Please replace defective materials directly through Fabrik SimpleTech Any unauthorized opening or modifications to the case will void the manufacturer s warranty Understanding Rated Capacity A dis
12. om Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause interference Install and use equipment according to the installation manual Manufacturer s Declaration for CE conformity Fabrik declares that this product conforms to following European standards Class B EN60950 EN55022 EN55024 EN6100 3 2 2000 EN61000 3 3 2001 With reference to the following conditions 72 23 EEC Low Voltage Directive 89 336 EEC EMC Directive The WEEE symbol FPO on the product packaging indicated that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over toa designated collection point for the recycling electrical and electronic equipment The separate collecting and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you bought the product Contents Introduction Health and Safety Precautions 0 5 General Use Precautions 0 00 cece eee 6 Understanding Rated Capacity 6 Liability IDISGIANMOR sais sides 5 sida do do URU apm iio a a dfe d died 6 Duo
13. on also known as mirroring If you change to RAID 1 your computer will only see half the total capacity of the drive but will keep two copies of any file placed on the Duo Pro Drive RAID Basics RAID 0 provides improved performance over standard single drive configurations A second disk within the enclosure allows for higher bandwidth and greater throughput Duo Pro Drive User Guide Understanding and Changing RAID Policies RAID 1 often called mirroring provides protection from disk errors and single disk failure With RAID 1 maximun capacity is limited to the size of one of the two drives inside the enclosure For example a 1TB Duo Pro Drive is limited to 500GB capacity the size of each of the two drives inside the enclosure when used in RAID 1 mode Total capacity is reduced because all data is duplicated mirrored on both drives inside the enclosure The hard drive continues to operate so long as at least one drive is functioning However if the LED on the front panel glows red it means there is a failure in one of the two drives of the RAID 1 configuration If this occurs you should copy your data to another storage device and call Technical Support for assistance Changing RAID Policies You can change RAID policies at any time but you must do it properly or you might lose data The instructions that follow will guide you through the process Be sure and allow several hours for the rebuilding process to fini
14. ro Drive f Click Erase at the top of the screen g Select the desired volume format MacOS Extended is for use on Mac only MS DOS format is for use with both Mac and Windows systems h Change the name of the drive if desired i Click Erase at the bottom of the screen After viewing the warning message that appears click Erase again Erasing the drive will take a few minutes and then the rebuild process will begin automatically 7 Depending on the size of the drives it will take a few hours to rebuild the RAID structure rebuild speed is approximately 80GB to 100GB per hour If at the start of this procedure you copied data to another drive remember to copy that data back to your newly formatted drive after the rebuild is complete Note The Duo Pro Drive can accomodate ormal read write activities after the mode change during the rebuild but the transfer rate will be slower Backup Solutions Your Duo Pro Drive comes with unbeatable online and local backup software Fabrik Local Backup FLB FLB is an easy to use local backup program for backing up and restoring files from an external hard drive Information on how to use FLB is available in the online help which can be accessed from any screen within the software Once you have set up your initial backup you can schedule regular backups to occur at the time of your choice e Fabrik Ultimate Backup FUB Using the Duo Pro 15 Using the Kensington Lock Slot
15. rranty Card AC Adapter Quick Installation Guide Mac Formatting Notes Views of the Duo Pro Drive All of the connectors switches and security lock are located on the rear panel of the Duo Pro Drive and are described in the following illustration d a PROTECT RAID 1 RAID 0 Power ON OFF Speed RAID 0 or RAID switch Protection RAID 1 SPEED Connect USB OR eSata cable between drive and computer a eSATA not included Smplelech Model No xxxx xxxxx xxx cc FE a o Co USB ia C Co Cs C Cs l lock slot optional TT a DC input socket for AC adapter Security Rear Panel View 10 Duo Pro Drive User Guide LED Behavior Front Panel The front panel contains the LED status indicator LED Status Steady White Glow Ready Blinking Drive active read write Front Panel View Na AN LED Status C Off Normal Red Single drive failure RAID 1 LED Behavior Front Panel The upper LED on the front panel of the drive has two states Steady white glow The drive is on and ready for use Blinking The drive is active read write rebuild The lower LED on the front panel of the drive has two states Steady red glow Single drive failure only applicable when drive is configured for RAID 1 mirroring Off Normal operation Using the Duo Pro 11 eSATA Cables and Interface Cards eSATA Cables an
16. sh You can use the drive during this time but it will add to the time it takes to complete the policy change operation P To change RAID policies Remove the hard drive partition before the mode change to remove the existing data from the host WARNING all data will be lost when you change RAID Policies We strongly suggest that you back up any data currently on the drive to an external location such as Fabrik Ultimate Backup or another hard drive 1 Remove the existing disk partition For Windows a Right click on My Computer Computer in Vista and select Manage b On the next screen select Disk Management c Find the Duo Pro Drive listed in the lower middle section of your screen d Right click on the box to the right of the drive listing and select Delete Partition e A message will confirm that All data on the drive will be lost Be sure you wish to do this and then click Yes f Once complete use the Safely Remove Hardware process to remove the drive Using the Duo Pro 13 Understanding and Changing RAID Policies 14 For MAC a Double click MacHD on your desktop b Double click Applications c Double click Utilities d Double click Disk Utility e On the left side you will see the list of hard drives available on your Mac Find the Duo Pro Drive It will show the drive size in GB Click once on the line with the size in GB for the Duo Pro Drive f Click Partition at the top of the screen
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