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SMART kapp iQ capture board user's guide

1. SMART kapp iQ USER S GUIDE FOR MODELS SMART KAPP iQ 55 AND SMART KAPP iQ 65 Help us make this document better smarttech com docfeedback 170812 Product registration If you register your SMART product we ll notify you of new features and software upgrades Register online at smarttech com registration Keep the following information available in case you need to contact SMART Support Serial number Date of purchase COMI 7 FAME CH COXA RYE CHIT S amp EMEA IARI TI EDS VET COMIC AGDAMRAMT k JBRANSILMDY ET VCCI A Trademark notice SMART kapp SMART kapp iQ Pen ID DViT smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Apple App Store iPhone and iPad are trademarks of Apple Inc registered in the U S and other countries Google Google Play Android and Chrome are trademarks of Google Inc The Bluetooth word mark is owned by the Bluetooth SIG Inc and any use of such marks by SMART Technologies ULCis under license All other third party product and company names may be trademarks of their respective owners Copyright notice 2015 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior writte
2. Fasten force 97 36 177 01 in lb 11 20 N m ry CAUTION Do not over tighten the screws NOTE SMART recommends M8 x 30 mm mounting screws for standard installations where the total wall mount bracket and washer thickness is less than 7 mm e Before turning on the capture board for the first time clean the camera windows and reflective tape following the instructions in Cleaning the camera windows and reflective tape on page 32 Mounting the capture board vertically The capture board is designed for vertical mounting 90 relative to the floor eA plus or minus 15 for tolerance SMART doesn t support mounting the capture board at other angles 10 smarttech com kb 170812 CHAPTER 2 INSTALLING THE CAPTURE BOARD Choosing a location Consider the following when choosing a location for the capture board Choosing a height Consider the general height of the user community when you choose the height for the capture board Connecting power After the capture board is mounted connect the supplied power cable from the AC power inlet on the bottom of the capture board to a power outlet 11 Do not install the capture board in a location where a door or gate could hit it Do not install the capture board in an area where it will be subjected to strong vibrations or dust Choose a location that s far from bright light sources such as windows and strong overhead lighting Infrared IR lighting can
3. C cameras about 4 cleaning 32 Capture indicator icon 39 chemicals 33 cleaning camera windows 32 presence detection sensor 33 reflective tape 32 screen 32 47 smarttech com kb 170812 computers viewing notes on 19 condensation 34 connector panel 6 contrast 42 control panels front See front control panel menu See menu control panel D DPMS mode 38 dry erase markers 32 dust 11 32 34 E erasers about 5 using 17 exports 22 F factory reset 44 front control panel 4 G gestures erasing 17 panning 18 zooming 18 glass cleaner 32 H hardware installation 9 32 INDEX hardware removal 35 height for mounting the capture board 11 humidity 34 indicator icons 38 indicator light 37 installation hardware See hardware installation SMART kapp app See SMART kapp app installation instructions 7 invitations 19 iOS mobile devices 14 19 knowledge base 8 L languages 43 library snapshot 20 local building codes 10 location for mounting the capture board 11 M M8 screws 10 maintenance 31 markers 32 menu control panel 41 mobile devices connecting to the capture board 16 requirements for 14 mounting instructions 9 mute See audio 48 smarttech com kb 170812 N notes sharing 19 viewing in the app 18 viewing on a SMART kapp iQ capture board 25 viewing snapshots of 20 writing and erasing in the app 17 writing and
4. Temperature Green 0 100 Sets the amount of green in the You can modify this option only if image you select User in Color Temperature Blue 0 100 Sets the amount of blue in the You can modify this option only if image you select User in Color Temperature 42 smarttech com kb 170812 APPENDIX A USING THE ON SCREEN DISPLAY MENU Option Values Function Notes if any e Movie Mode Off Sets the brightness contrast black Low level color and sharpness for Middle movie watching High e Picture Reset N A Resets all options in the Picture menu to their default values Sound gt Sound Mode e Treble L50 R50 Sets the high frequency sound Bass L50 R50 Sets the low frequency sound gt EQ 120 Hz 0 100 Sets the sound equalization at 120 Hz e 500 Hz 0 100 Sets the sound equalization at 500 Hz e 12kHz 0 100 Sets the sound equalization at 1 2 kHz 75kHz 0 100 Sets the sound equalization at 7 5 kHz e 12 kHz 0 100 Sets the sound equalization at 12 kHz Balance L50 R50 Balances the left and right volume Audio Input Depends on Sets the audio input source If HDMI is the current video input the current the available values are HDMI and video input USB If OPS HDMI2 is the current video input the available values are OPS Digital and USB Sound Reset N A Resets all options in the Sound menu to their default v
5. USB compliant interface and that bears the USB logo In addition the USB source computer must be compliant with CSA UL EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 This is for operating safety and to avoid damage to the capture board E IMPORTANT e The following are the maximum power requirements for the capture board Model Power requirements SMART kapp iQ 55 90V to 240V AC 50Hz to 60 Hz 134 W SMART kapp iQ 65 100V to 240V AC 50 Hz to 60 Hz 199 W e For additional requirements and other information refer to the capture board s specifications see Specifications on page 7 Federal Communication Commission interference statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur
6. press Menu eee and then select Connect to kapp iQ OR On an Android mobile device press Menu a and then select Connect to kapp iQ The Connect to kapp iQ screen appears 25 smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD 3 Hold your mobile device s rear facing camera still over the capture board s QR code so that the QR code appears in the center of the app screen The app connects your mobile device to the capture board The other person s share notes appear on the screen NOTE If the app doesn t connect your mobile device to the capture board move your mobile device closer to or farther away from the capture board so that the app can capture the QR code View the notes the other person is sharing and write your own notes Others in the session will see your notes 5 Press Disconnect when done 26 smarttech com kb 170812 Chapter 4 Upgrading to a plus subscription Upgrading to a plus subscription 222222 27 Setting default preferences 2 2 22 2222222222 222222222222 28 Changing preferences for an individual session 2 222222222 29 You can upgrade the SMART kapp app to a plus subscription to take advantage of additional features Upgrading to a plus subscription When you upgrade to a plus subscription you can e Share your session with up to 250 viewers e Prote
7. A Resets options in all menus to their default values About e Model Number N A Displays the capture board s model number e Serial Number N A Displays the capture board s serial number e Scalar firmware version N A Displays the capture board s scalar firmware version Touch firmware version N A Displays the capture board s touch firmware version e OPS Information N A Displays whether the AM30 is installed 44 smarttech com kb 170812 Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment WEEE Electrical and electronic equipment contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste More information See smarttech com compliance for more information 45 smarttech com kb 170812 Index A air conditioning 11 34 AM30 6 Android mobile devices 14 19 angle mounting 10 app See SMART kapp app Apple mobile devices 14 19 aspect ratio 3 audio configuring 43 controlling volume 4 muting 4 B balance audio 43 bass 43 batteries 45 black level 42 black pen 5 17 Bluetooth indicator icon 39 brightness 42
8. Quick Response QR code When you connect your mobile device for the first time you re directed to the Apple App Store or Google Play store to download the app After you download and install the app you can use it to connect to the capture board and share your notes with others Models The SMART kapp iQ capture board is available in two models e SMART kapp iQ 55 capture board e SMART kapp iQ 65 capture board Differences between these models are noted in this guide Specifications Refer to the capture board s specifications for detailed technical information including product dimensions and weights see Specifications on page 7 2 smarttech com kb 170812 CHAPTER1 WELCOME Components The capture board consists of the following components SMART ao 3 4 5 No Name More information Pictured 1 Screen Page 3 2 Cameras and reflective tape channel Page 4 3 Front control panel Page 4 4 Pen with eraser x2 Page 5 5 Presence detection sensor Page 5 Not pictured 6 Menu control panel Page 41 7 Connector panel Page 6 8 Accessory slot and AM30 Page 6 Screen The screen specifications vary by model Model Diagonal Width Height Aspect ratio SMART kapp iQ 55 54 1 2 138 4cm 47 5 8 121 cm 26 3 4 68 cm 16 9 SMART kapp iQ 65 64 1 2 163 9 cm 56 1 4 142 8 cm 315 8 80 4cm 16 9 For information on cleaning the screen see Clea
9. Rapid changes in humidity which can occur when you operate the product near water Such as a pool kettle or air conditioner ventilator e Direct exposure to sunlight EH To evaporate condensation from the capture board 1 Remove the humidity source from the capture board if possible 2 Turn off the capture board 3 Remove any moisture from the capture board with a smooth dry cloth 4 Leave the capture board turned off for 48 hours Maintaining pens To prevent damage to the capture board s anti glare coating replace a pen if its nib becomes worn You can purchase replacement pens from the Store for SMART Parts see smarttech com Support PartsStore 34 smarttech com kb 170812 CHAPTER 5 MAINTAINING THE CAPTURE BOARD Removing and transporting the capture board On occasion you might need to remove the capture board from its current location and transport it to another location Removing the capture board To remove the capture board safely use two or more professional installers EN WARNING e Do not attempt to move the capture board by yourself The capture board is very heavy e Do not move the capture board by connecting a rope or wire to the handles on the back The capture board can fall and cause injury and product damage IMPORTANT Follow the instructions included with the floor stand or mounting hardware BB To remove the capture board 1 2 6 35 Press the Standby button 2 on the front
10. board and AM30 using the front control panel ia To reset the capture board and AM30 1 Press the Standby button 2 on the front control panel A message appears on the screen prompting you to either press the button again to enter Standby mode or press and hold the button to reset the capture board and AM30 2 Press and hold the Standby button 2 until the screen turns black The capture board and AM30 reset 31 smarttech com kb 170812 CHAPTER 5 MAINTAINING THE CAPTURE BOARD Checking the capture board installation Inspect the capture board installation frequently to ensure that it remains securely installed e Check the mounting location for signs of damage or weakness that can occur over time e Check for loose screws gaps distortions or other issues that could occur with the mounting hardware If you find an issue contact a professional installer Cleaning the screen Follow these instructions to clean the capture board screen without damaging its anti glare coating or other product components FN caution e Do notuse permanent or dry erase markers on the screen If dry erase markers are used on the screen remove the ink as soon as possible with a lint free non abrasive cloth e Do not rub the screen with a dense or rough material e Do not apply pressure to the screen e Do not use cleaning solution or glass cleaner on the capture board screen because they can deteriorate or discolor the screen e Avoid touc
11. cause issues with the performance of the cameras and can lead to unintentional or missed touches Do not install the capture board near where the main power supply enters the building Ensure adequate ventilation or provide air conditioning around the capture board so that heat can flow away from the unit and the mounting equipment If you mount the capture board in a recessed area leave at least 4 10 cm of space between the capture board and the recessed walls to enable ventilation and cooling smarttech com kb 170812 CHAPTER 2 INSTALLING THE CAPTURE BOARD NOTE Refer to the capture board s specifications for power requirements and power consumption information see Specifications on page 7 Turning on the capture board for the first time After connecting power you can turn on the capture board for the first time and run the setup wizard E To turn on the capture board for the first time 1 Flick the power switch beside the AC power inlet The capture board completes its initial start up sequence After a few minutes the calibration screen appears 2 Follow the on screen instructions to calibrate the capture board IMPORTANT Use your finger rather than a pen when calibrating the capture board 3 Select your preferred language and then press Next 4 Press Finish The Welcome screen appears 12 smarttech com kb 170812 Chap
12. control panel twice Turn off the capture board by flicking the power switch beside the AC power inlet Remove all accessible cables and connectors Remove the AM30 Lift the capture board from its mounting location EN WARNING Do not place the capture board ona sloping or unstable cart stand or table because the capture board could fall resulting in injury and severe product damage EN caution Do not leave the capture board face up face down or upside down for an extended period because it could cause permanent damage to the screen Remove the mounting brackets smarttech com kb 170812 CHAPTER 5 MAINTAINING THE CAPTURE BOARD Transporting the capture board Save your original packaging so that you can repack the capture board with as much of the original packaging as possible This packaging was designed to provide the best possible protection against shock and vibration If the original packaging isn t available you can purchase the same packaging directly from your authorized SMART reseller smarttech com where FN caution Transport the capture board only in original or replaced packaging Transporting the capture board without correct packaging can lead to product damage and voids the warranty 36 smarttech com kb 170812 Chapter 6 Troubleshooting the capture board What the indicator light means 222222222222 eee eee cece anaana 37 What the indicator icons Mean eaer s a a eee 38 ETES iE EEIT EEA 38 BIUSTO
13. 13 writing in the app 17 on the capture board 17 SMART TECHNOLOGIES smartkapp com smartkapp com support smarttech com kb 170812
14. 170812 CHAPTER 3 USING THE CAPTURE BOARD 3 Press a snapshot s thumbnail image to view it H tip You can use the zoom in zoom out and pan gestures when viewing the snapshot see Viewing notes on page 18 To view snapshots in previous sessions 1 2 If you re currently in a session disconnect see Disconnecting the app on page 24 On an Apple mobile device press Library OR On an Android mobile device press Library LI The Library screen appears Press a session s row to view the snapshots saved for that session The session s snapshot library appears Press a snapshot s thumbnail image to view it g tie You can use the zoom in zoom out and pan gestures when viewing the snapshot see Viewing notes on page 18 Changing the order of snapshots ios B To change the order of snapshots in previous sessions 1 2 21 If you re currently in a session disconnect see Disconnecting the app on page 24 Press Library The Library screen appears Press a session s row to view the snapshots saved for that session The session s snapshot gallery appears Press Select Drag a snapshot s thumbnail to change its order Press Done smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD Exporting snapshots A To export a snapshot 1 View the snapshot you want to expor see Viewing snapshots on page 20 t 2 On an Apple mobile device press Export LI and th
15. Disconnecting the app on page 24 On an Apple mobile device press Settings OR On an Android mobile device press Menu and then press Settings Press Sharing and then press Password The Enter Password screen appears Select Require a Password Type up to 32 characters for a password Press OK smarttech com kb 170812 CHAPTER 4 UPGRADING TO A PLUS SUBSCRIPTION a To removethe password 1 2 If you re currently in a session disconnect see Disconnecting the app on page 24 On an Apple mobile device press Settings OR On an Android mobile device press Menu FA and then press Settings Press Sharing and then press Password The Enter Password screen appears Deselect Require a Password Press Done To use a static link 1 2 If you re currently in a session disconnect see Disconnecting the app on page 24 On an Apple mobile device press Settings OR On an Android mobile device press Menu and then press Settings Press Sharing and then select Static Link Optionally press Send Link and then select a method to send the static link to others Changing preferences for an individual session You can change preferences from their default values for an individual session To change preferences for an individual session 1 29 If you re not currently in a session connect your mobile device to the capture board see Starting a session on page 16 Press Invite Bt a
16. OLN cists ceed Sete dino Sates nt a Gere annee intense delete cou nine omis 39 CaptulS i gpa ee sc ere ede ee D 2 D Ce 39 TOUDIESMO ORM Giese ES ae aed a BO See seen eee E ee 39 This chapter helps you solve simple issues that can occur with the capture board If issues persist or aren t covered in this chapter contact SMART Support smartkapp com support What the indicator light means The Standby button 3 on the front control panel also functions as an indicator light You can use the indicator light to resolve common issues with the capture board NOTE In addition to the indicator light on the bottom frame there are indicator icons on the screen see What the indicator icons mean on the next page Off What it means The capture board isn t receiving power What to do e Confirm the capture board s power cable is connected to the power outlet e Flick the power switch to the ON I position Solid white What it means The capture board is receiving power and is working properly 37 smarttech com kb 170812 CHAPTER 6 TROUBLESHOOTING THE CAPTURE BOARD Solid amber What it means The capture board is in DPMS power management mode What to do Press the Standby button Dio exit DPMS mode Slowly flashing amber What it means The capture board is in Standby mode What to do Press the Standby button 2 to exit Standby mode What the indicator icons mean SMART kapp iQ capture boards include three indicato
17. a snapshot from a previous session 1 2 If you re currently in a session disconnect see Disconnecting the app on the next page On an Apple mobile device press Library OR On an Android mobile device press Library m The Library screen appears Press the session that contains the snapshot you want to delete The session s snapshot gallery appears Press the snapshot you want to delete Press Delete T and then press Delete To delete a previous session on an Apple mobile device 1 2 23 If you re currently in a session disconnect see Disconnecting the app on the next page Press Library The Library screen appears Press Edit Press the session s Delete button and then press Delete Press Done smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD E To delete a previous session on an Android mobile device 1 2 If you re currently in a session disconnect see Disconnecting the app below Press Library m The Library screen appears Press Menu r and then select Select Select the session Press Delete T and then press Delete Disconnecting the app The app disconnects from the current session in the following situations e You close the app e The app closes automatically after a period of non use e The app is connected to a capture board and the capture board is outside of your mobile device s Bluetooth communication range which is approximat
18. alues OSD e Language Languages Sets the on screen display menu s language e OSD Turn Off Off Sets the time of inactivity before the 5 seconds on screen display menu turns off 10 seconds 15 seconds OSD Reset N A Resets all options in the OSD menu to their default values 43 smarttech com kb 170812 APPENDIX A USING THE ON SCREEN DISPLAY MENU Option Values Function Notes if any Setup e Power Save On Enables or disables Power Save When Power Save mode is enabled Off mode and there is no video input the capture board displays No Signal for 25 seconds before turning off Monitor ID 1 100 Specifies a unique ID for the capture board FBC Control On Enables or disables the front Off control panel gt Proximity On Enables or disables presence Off detection Re enable Time 1Min 10Min Sets how long the capture board waits before detecting motion again Auto Power Off 15Min 240Min Sets how long the capture board waits before turning off e Video input detect On Enables or disables video input With video input detection the Off detection capture board displays the default video input OPS HDMI2 when there are no computers or other devices connected Lync Room Reset N A Resets options in all menus to their default values for a SMART Room System for Microsoft Lync e Setup Reset N A Restores the setup settings to their default value Factory Reset N
19. and Android operating systems However some features are available for only one of these operating systems Features specific to an operating system are highlighted with the following icons iOS operating system software Android operating systems About QR codes As noted in the previous section you can connect your mobile device to the capture board by scanning the capture board s QR code A QR code is a type of bar code If your mobile device has a rear facing camera and a QR code scanning app you can scan QR codes like the one onthe capture board F Your mobile device then executes the QR codes commands Typically QR codes commands display messages or open web pages OF Installing the app and starting it for the first time The SMART kapp app enables you to connect your mobile device to a capture board view notes you write on the capture board on your mobile device and share and save notes You can install the app on your mobile device by scanning the capture board s QR code To install the app 1 Start the QR code scanning app on your mobile device 2 Hold your mobile device s rear facing camera over the capture board s QR code to scan it The App Store or Google Play opens 3 Download and install the app To start the app for the first time 1 Start the SMART kapp app on your mobile device The app tutorial appears 15 smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD 2 Use t
20. ard screen Gently wipe the reflective tape along the sides of the capture board screen Gently wipe the camera windows in the bottom corners and the reflective strip across the bottom of the capture board screen Cleaning the presence detection sensor The capture board has a presence detection sensor on its bottom frame see Presence detection sensor on page 5 Inspect the sensor regularly for dust and gently wipe it using a clean lint free cloth if dust buildup has occurred FN caution Do not use compressed air water chemical agents or cleaning agents to clean the sensor Maintaining ventilation The capture board requires proper ventilation Dust buildup in the ventilation holes compromises cooling and leads to product failure 33 Clean accessible ventilation holes monthly with a dry cloth Use a vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes regularly You might have to remove the capture board from the wall For more information on removing the capture board see Removing the capture board on page 35 smarttech com kb 170812 CHAPTER 5 MAINTAINING THE CAPTURE BOARD FN caution Avoid setting up or using the capture board in an area with excessive levels of dust humidity or smoke Preventing condensation The capture board screen contains layers of glass that can collect condensation especially in the following conditions e Temperature extremes with high humidity e
21. arttech com kb 170815 SMART kapp iQ 65 smarttech com kb 170816 Installation instructions Refer to the installation instructions included with the capture board when installing the product A PDF version of these instructions is available for download from smarttech com kb 170810 Training The SMART training website smarttech com trainingforbusiness includes an extensive library of training resources you can consult when learning how to use the capture board 7 smarttech com kb 170812 CHAPTER1 WELCOME Support center and knowledge base The Support center smarttech com support contains a library of documents including this guide and a knowledge base that you can search when troubleshooting issues Security information For details about SMART kapp s security features see onlinehelp smarttech com kappiqsecurity 8 smarttech com kb 170812 Chapter 2 Installing the capture board Mounting the capture board 2 cece eee cee eee eee eee cece cece eee eeeeeeeees 9 Before mounting the capture board 2 1 2 2 cece cee cece cee 222222222222 9 Mounting the capture board vertically 2 10 CHOOSING AO CAUOM 22523 24e ae e Mint bac ded dais s saut saw anwuerigcdestloceeadad 11 CHOOSING a R gis ere a a E e e a e Cs e e ECR EER 11 Connecting power essen ece ea a EE eee EEE N E E EE 11 Turning on the capture board for the first time 00 0002 eee eee c 222 12 This chapter explains how to mount the capture board con
22. ce cess steer wee caveuelceuesrecniceeseubesencx eeies decesebchiwssdeeeesiaeaes Pens with erasers CONNECION Panel cn is te ee here ee ed dede Ni ee Accessory slot and AM30 About the SMART kapp app 2 222 ce ee ce ee cee eee cee eee cence eee aaan Other documentation and resources SP CITICAONS erse te le es ese Sonera eee ated Doane reese ue sean dataset Ce Installation instructions 2 2 2 0L cece cee eee eee eee eee cee cece eee eee seen eeeeeeeesenees IE anle 22222222 dinde E EE daa eahaens avuliecetdaeceencsautecsucasswetaescatesad das Support center and knowledge base Security information This chapter introduces the SMART kapp iQ capture board the SMART kapp app and this guide About this guide This guide explains how to use the SMART kapp iQ capture board It includes the following information e Howto install the capture board e Howto use the capture board and the SMART kapp app e How to maintain the capture board for years of use e How to troubleshoot issues with the capture board This guide is intended for individuals who install use and maintain capture boards 1 smarttech com kb 170812 CHAPTER1 WELCOME About the capture board You can use the capture board to collaborate with others in a simple but powerful way Write and draw on the capture board as you would on a regular dry erase board You can then connect a Bluetooth enabled mobile device to the capture board by scanning the
23. ct your sharing session with a password e Assign a static link to your session and share the static link before a meeting starts e Share snapshots as watermark free PDFs and images A To upgrade to a plus subscription 1 If you re currently in a session disconnect see Disconnecting the app on page 24 2 On an Apple mobile device press Settings OR On an Android mobile device press Menu a and then press Settings 3 Press Go Premium The Go Premium screen appears 4 Press the per month button or the per year button NOTE Prices vary by region 27 smarttech com kb 170812 CHAPTER 4 UPGRADING TO A PLUS SUBSCRIPTION On an Apple mobile device type your password for the App Store OR On an Android mobile device type your password for Google Play After subscribing successfully you receive an email receipt with details of your purchase Setting default preferences After you upgrade to a plus subscription you can set the following preferences e A password for protecting sessions e A static or dynamic link for sessions o A static link provides a permanent link to sessions You can send the link before meetings start to simplify meeting startup o A dynamic link provides a new link for each sharing session NOTE If you choose to use a static link an option to send the static link appears in the preferences amp To use a password 1 2 28 If you re currently in a session disconnect see
24. dby mode and displays the welcome screen e lf the sensor doesn t detect people in the room for a specified period of time the capture board enters Standby mode e lf the presence detection sensor is disabled you can exit and enter Standby mode manually 13 smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD F To exit Standby mode manually Press the Standby button 2 on the front control panel OR Press the screen E To enter Standby mode manually Press the Standby button 2 onthe front control panel twice Connecting your mobile device to the capture board Before you can share notes on the capture board with others you need to connect your mobile device to the capture board and install the SMART kapp app You can connect the following types of mobile devices to the capture board Device type Requirements Apple e iOS 7 1 or later operating system software e 50 MB of storage e iPhone 4S or later e Third generation iPad or later e First generation iPad mini or later e Fifth generation iPod touch or later Android e Android 4 4 4 KitKat or later operating system 50 MB of storage internal or SD card e 1024MB of RAM e 720p or better screen resolution e Bluetooth 2 1 EDR e 3megapixel or better rear facing camera recommended 14 smarttech com kb 170812 EL CHAPTER3 USING THE CAPTURE BOARD NOTE Most of the SMART kapp app s features are identical across iOS operating system software
25. dispositifs pour r seaux locaux doit inclure des instructions pr cises sur les restrictions susmentionn es notamment i les dispositifs fonctionnant dans la bande 5150 5 250 MHz sont r serv s uniquement pour une utilisation l int rieur afin de r duire les risques de brouillage pr judiciable aux systemes de satellites mobiles utilisant les m mes canaux ii le gain maximal d antenne permis pour les dispositifs utilisant les bandes 5 250 5 350 MHz et 5 470 5 725 MHz doit se conformer la limite de pir e iii le gain maximal d antenne permis pour les dispositifs utilisant la bande 5 725 5 825 MHz doit se conformer la limite de p i r e sp cifi e pour l exploitation point point et non point point selon le cas iv De plus les utilisateurs devraient aussi tre avis s que les utilisateurs de radars de haute puissance sont d sign s utilisateurs principaux c d qu ils ont la priorit pour les bandes 5 250 5 350 MHz et 5 650 5 850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL Radiation exposure statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body D claration d exposition aux radiations Cet quipement est conforme aux limites d exposition aux rayonnements IC tablies pour un environnem
26. ely 33 10 m NOTE When you connect an Android mobile device to the capture board an icon appears in the notification area This icon indicates when the mobile device is connected to the capture board Connected Disconnected To disconnect the app manually 24 Press Disconnect in the top left corner of the SMART kapp app screen and then press Disconnect OR Hold Bluetooth on the capture board until it turns solid red smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD Connecting to another session If another person shares a session with you you can connect to that session using the SMART kapp app on your mobile device Once connected you can do everything in the other person s session that you can do in your own sessions e Write and erase notes e View notes e Share notes e Save snapshots of notes You can also connect your own SMART kapp iQ capture board to the session and then view and interact with notes using the capture board A To connect to another session 1 Open the email you received from the other person on your mobile device 2 Press the link in the email The SMART kapp app opens displaying the notes the other person is sharing NOTE Ifthe SMART kapp app isn t installed on your mobile device follow the on screen instructions to install it En To connect your own SMART kapp iQ capture board to the session 1 Connect to the other session 2 On an Apple mobile device
27. en select Save to Camera Roll or Share as PDF OR On an Android mobile device press Menu a and then select Share as Image or Share as PDF If you selected Share as Image or Share as PDF select the app you want to use to share the snapshot 4 Use the selected app to share the snapshot To export all snapshots saved in the current session 1 2 Save one or more snapshots in the current session see Saving snapshots on page 20 Press Library nl The Library screen appears On an Apple mobile device press Export el OR On an Android mobile device press Menu and then select Share as Image or Share as PDF Select the app you want to use to export the snapshots Use the selected app to export the snapshots a To export all snapshots saved in a previous session 1 2 22 If you re currently in a session disconnect see Disconnecting the app on page 24 On an Apple mobile device press Library OR On an Android mobile device press Library m The Library screen appears Press a session s row to view the snapshots saved for that session The session s snapshot gallery appears smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD On an Apple mobile device press Export A OR On an Android mobile device press Menu E and then select Share as PDF Select the app you want to use to export the snapshots Use the selected app to export the snapshots Deleting snapshots eB To delete
28. ent non contr l Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps iv smarttech com kb 170812 Contents Important information 02 2 2222 eee i GSTS A ass ne a oa cer sates aie oes eet i Federal Communication Commission interference statement iii Industry Canada Statement ccsccccouovecces eemeutwcancuge tecerseeekeuecusucsemedeseetauseveesceeeades iv Chapter 1 Welcome 2 2222222222 1 FADO UU THIS OURS ne ne AN teas a see 1 Aboutthe capture board ss 2 2 2 votes sckccesecededccadie ike s dane se ae AEROS RES REA REN IE nai 2 About the SMART kapp app 225ccccccnsaccauass eieae e ornari orea E te oi e denies 7 Other documentation and resources 2 22 ne eee 7 Chapter 2 Installing the capture board 22 9 Mounting the capture board __ 222 22 9 Connecting power 22 222 cee cee eee eee eee eee cece eee cece eee E ENEE 11 Turning on the capture board for the first time 2222222222 12 Chapter 3 Using the capture board 22222 13 Exiting and entering Standby mode 2 22 13 Connecting your mobile device to the capture board 2 14 Writ
29. erasing on the capture board 17 on screen display menu 41 p packaging 36 passwords 28 pens about 5 maintaining 34 writing with 17 permanent markers 32 phones See mobile devices plus subscriptions 27 power 11 13 power management mode 38 presence detection sensor about 5 13 cleaning 33 Q QR codes about 15 using to connect 16 R recessed areas 11 INDEX red pen 5 17 reflective tape channel 4 32 requirements for the hardware 9 for the SMART kapp app 14 reset 31 5 sensor See presence detection sensor serial number 44 sharing 19 sharpness 42 SMART kapp app about 7 connecting to the capture board 16 disconnecting 24 installing 15 requirements for 14 sharing notes with 19 starting for the first time 15 viewing notes in 18 SMART kapp viewer 19 smart phones See mobile devices smoke 34 snapshots changing the order of 21 deleting 23 exporting 22 saving 20 viewing 20 sound See audio specifications 7 stand 35 Standby mode 13 38 44 Status indicator icon 38 sunlight 34 Support center 8 T tablets See mobile devices training 7 49 smarttech com kb 170812 transportation 36 treble 43 tutorial 15 V vacuum cleaners 33 ventilation 11 33 vertical mounting 10 VESA mounting plate 10 vibrations 11 volume See audio W wall mounting instructions See mounting instructions water 33 WEEE Directives 45 welcome screen
30. he swipe gestures to progress through the screens of the tutorial aes ON T eG a Previous screen Next screen 3 Press Close when you have completed the tutorial The app home screen appears TIP If you want to view the tutorial again do the following o On an Apple mobile device press Settings on the app home screen and then press Tutorial o On an Android mobile device press Menu E press Settings and then press Tutorial Starting a session Start a session by connecting your mobile device to the SMART kapp iQ capture board You can do this by scanning the capture board s QR code NOTE Some Android mobile devices require you to accept a pairing request to connect to the capture board Swipe down on the screen to access the notification drawer and accept the pairing request Es To connect to the capture board by QR code 1 Startthe SMART kapp app on your mobile device 2 Hold your mobile device s rear facing camera still over the capture board s QR code so that the QR code appears in the center of the app screen The app connects your mobile device to the capture board NOTE If the app doesn t connect your mobile device to the capture board move your mobile device closer to or farther away from the capture board so that the app can capture the QR code 16 smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD Writing and erasing notes on the SMART kapp iQ capture board You can write a
31. hing the reflective tape between the screen and the frame and ensure that this strip stays dry Damage to this strip affects touch interactivity a To clean the screen 1 Press the Standby button 2 on the front control panel twice 2 Turnthe capture board off by flicking the power switch beside the AC power inlet 3 Wipe the screen with a lint free non abrasive cloth Cleaning the camera windows and reflective tape The capture board s DViT technology uses four cameras in the corners of the frame and the reflective material between the screen and the frame Dust buildup on the camera windows or reflective tape can impair touch performance Inspect these areas regularly for dust and clean them if any obvious dust buildup has occurred 32 smarttech com kb 170812 CHAPTER 5 MAINTAINING THE CAPTURE BOARD FN caution Dust buildup on the camera windows and reflective tape will degrade touch performance SMART recommends that you inspect the camera windows and reflective tape for dust buildup and clean weekly Do not use compressed air to clean the camera windows or borders Do not use water chemicals or cleaning agents Applying too much pressure when cleaning the tape or cameras can damage the tape and cause performance issues or errors To clean the camera windows and reflective tape 1 Using a clean lint free cloth gently wipe the camera windows in the top corners and the reflective tape along the top of the capture bo
32. ice displays the capture board s entire writing surface You can use gestures to zoom in zoom out and pan a Lez ES e Jar Zoom in Zoom out Pan NOTE As you zoom in or out grid lines appear on the writing surface to indicate the level of magnification 18 smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD Sharing notes During a session you can use the SMART kapp app to invite up to five others to view your notes on their devices When others receive your invitation they press or click a link to view your session in their Internet browsers they don t need to install additional software or otherwise configure their devices Alternatively others can choose to install the SMART kapp app on their mobile devices and use it to connect to your session As you make changes to your notes others see these changes in real time They can also write in black or red ink erase zoom in or out and save view and export snapshots Google Chrome for Android 39 0 2171 93 or later Safari 8 or later NOTE e The SMART kapp viewer supports the following browsers Android mobile devices o Apple mobile devices o Computers o Internet Explorer 10 or later Google Chrome 39 0 2171 95 or later Safari 8 0 or later Mozilla Firefox 34 0 5 or later e Youcan share notes only as long as the SMART kapp app is running on your mobile device and your mobile device is connected to a capture board e You can exp
33. in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consultthe dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter 5 15 5 25 GHz frequency band operation is restricted to indoor use only Outdoor operations in the 5150 5250 MHz are prohibited iii smarttech com kb 170812 IMPORTANT INFORMATION Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body Note The country code selection is for the non U S model only and is not available to all U S models Per FCC regulations all Wi Fi products marketed in U S must be fixed to U S operation channels only Industry Ca
34. ing and erasing notes on the SMART kapp iQ capture board 17 Writing and erasing notes inthe app 222 cee cee cee cee eee e eee eee 17 Viewing notes 22 222222 cee cee eee eee eee cence eee oaaao aaa 18 SANTO MOLES a ENAN EET 19 Saving snapshots of notes 2 02 lee eee cee cee eee eee eee eee eee 20 DISCONNECTING the app 402 2 deste eae ieee ss saciid ewe vegeta neadedd sites Dames a Seeded 24 Connecting to another session 2 cece cee cee cee eee cece eee eee cece eeeneeeneneees 25 Chapter 4 Upgrading to a plus subscription 27 Upgrading to a plus subscription recensente de e a edad aei oaae 27 Setting default preferences 2 12 2 2 eee eee 28 Changing preferences for an individual session 2 2 29 Chapter 5 Maintaining the capture board 2 000 222 eee 31 Resetting the capture board and AM30 2 31 Checking the capture board installation 22222222222222222 32 Cleaning thE SCr en 22222 ne ae noie lus cc Mn 32 Cleaning the camera windows and reflective tape 32 Cleaning the presence detection sensor 22 33 Maintaining Ventilation 2222220428 uns one heesoc event dusnuueme de ce dueecbety GAO h pasaet 33 v smart
35. n consent of SMART Technologies ULC Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART This product and or use thereofis covered by one or more of the following U S patents www smarttech com patents 06 2015 smarttech com kb 170812 Important information General WARNING Failure to follow the installation instructions shipped with the capture board could result in injury and product damage which may not be covered by the warranty Do not open or disassemble the capture board You risk electrical shock from the high voltage inside the casing Opening the casing also voids the warranty Do not stand or allow children to stand on a chair to touch the surface of the capture board Rather mount the product at the appropriate height To reduce the risk of fire or electric shock do not expose the capture board to rain or moisture If the capture board requires replacement parts make sure the service technician uses replacement parts specified by SMART Technologies or parts with the same characteristics as the original Ensure that any cables that cross the floor to the capture board are properly bundled and marked to avoid a trip hazard Do not insert objects inside the cabinet ventilation holes because they could touch dangerous voltage points and cause electric shock fire or product damage which may not be covered by the warranty Do not place heavy objec
36. nada statement This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage recu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable Caution i the device for operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems ii the maximum antenna gain permitted for devices in the bands 5250 5350 MHz and 5470 5725 MHz shall comply with the e ir p limit and iii the maximum antenna gain permitted for devices in the band 5725 5825 MHz shall comply with the e i r p limits specified for point to point and non point to point operation as appropriate iv Users should also be advised that high power radars are allocated as primary users ie priority users of the bands 5250 5350 MHz and 5650 5850 MHz and that these radars could cause interference and or damage to LE LAN devices Avertissement Le guide d utilisation des
37. nd erase notes on the capture board just like you do on a traditional dry erase board e Use the black pen provided with the capture board to write or draw in black ink e Use the red pen provided with the capture board to write or draw in red ink e Use the eraser end of either pen to erase notes OR Use your finger fist or palm to erase notes e Make sure your hands arms and any loose clothing don t touch the capture board s surface as you write or erase notes Two users can write or draw notes at the same time one using the black pen and the other using the red pen Writing and erasing notes in the app In addition to writing and erasing notes on the capture board you can write or erase them in the app To write or erase notes in the app 1 Connect your mobile device to the capture board see Starting a session on the previous page 2 Press Drawing Mode l 17 smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD 3 Press the buttons on the bottom of the screen and then use your fingers to write erase pan or zoom Write in black ink Write in red ink Erase SNN Pan and zoom using gestures see Viewing notes below 4 Press Done to return to viewing mode Viewing notes During a session you can view the notes you ve written on the capture board on your mobile device As you write or erase notes the changes appear on your mobile device automatically By default your mobile dev
38. nd then press Options The Options screen appears Select the preferences you want to use for your current session If you want to make these new preferences your default preferences select Save as Default Options Press Send Link smarttech com kb 170812 Chapter 5 Maintaining the capture board Resetting the capture board and AM30 1 2 22 eee eee 31 Checking the capture board installation 222222222222222222222222 32 Cleaning the SCre en serieuse wo eeeveebs tad sdzeueses sc agaubuevsavdedesese uses eeeecees 32 Cleaning the camera windows and reflective tape 2 02 2 cece cece cee 2222222222 32 Cleaning the presence detection Sensor 222 33 Maintaining ventilation 2 22222222222 Lei ei iii iii idei eee 33 Preventing condensation 222 22222222 eee eee eee eee cece cece eeeeeeeeeee 34 Maintaining POMS 2 2 2 2ccccnmscueteectaletdeewracaceciadsboecs es Geenstotenadadesoeudedeieucaatase ee tebe eco 34 Removing and transporting the capture board 35 Removing the capture board __ 1 22 22 eee eee 35 Transporting the capture board 2 222 36 This chapter explains how to maintain the capture board for years of use Resetting the capture board and AM30 You can reset the capture
39. nect power and turn it on for the first time Mounting the capture board Mounting the capture board on a wall requires a team of professional installers This section is intended for installers Installers should read this section along with the installation instructions included with the capture board before they mount the capture board EN WARNING Improper mounting of the capture board can result in injury and product damage Before mounting the capture board Remember the following before mounting the capture board e Review the environmental requirements in the capture board s specifications see Specifications on page 7 e Save all product packaging so that it s available if you need to transport the capture board If the original packaging isn t available you can purchase new packaging from your authorized SMART reseller smarttech com where 9 smarttech com kb 170812 CHAPTER 2 INSTALLING THE CAPTURE BOARD e Refer to local building codes to ensure the wall can support the weight of the capture board specified in the following table and mounting equipment Model Weight SMART kapp iQ 55 107 Ib 48 4 kg SMART kapp iQ 65 138 Ib 62 4 kg e Use a standard VESA 400 mm x 400 mm mounting plate not included to mount the capture board ona wall e Use M8 screws to fasten the wall bracket Screw length 20 mm x mm lt M8 lt 45 mm xmm where x is the combined thickness of the wall bracket and washer
40. ning the screen on page 32 3 smarttech com kb 170812 CHAPTER1 WELCOME Cameras and reflective tape channel Cameras in the corners of the screen track pen positions across the display The screen is bordered by a channel that contains reflective tape See Cleaning the camera windows and reflective tape on page 32 for more information VY caution e Keep the reflective tape dry e Do notremove or damage the reflective tape IMPORTANT e Do not attach adhesive notes or other items to the screen because they will interfere with the cameras e Do not place anything in the reflective tape channel because it will interfere with the cameras Front control panel The front control panel contains the Standby Input Select Mute and volume control buttons In normal operation all buttons are white i 5 F d 5 No Name 1 Standby button Ey ep j 2 Input Select button Le 3 Mute button S K 4 Volume decrease 5 Volume increase E IMPORTANT If there is a film over the front control panel remove it before using the front control panel TIP The Standby button also functions as an indicator light see What the indicator light means on page 37 4 smarttech com kb 170812 CHAPTER1 WELCOME Pens with erasers The capture board comes with two pens with erasers attached The capture board s bottom frame includes magnetic holders for the pens Removing a pen fr
41. om the holders activates it and enables you to either draw or erase digital ink FN caution When returning the pen to the magnetic holder make sure it s centered in its holder to keep it from falling and potentially being damaged Presence detection sensor The capture board has a presence detection sensor on its bottom frame that can detect people up to 16 5 m away when the capture board is in Standby mode When the sensor detects people in the room the capture board turns on and displays a welcome screen Touching the screen activates the capture board If the EE room is empty for a specified period the masan capture board returns to Standby mode NOTES e See Cleaning the presence detection sensor on page 33 for more information e Presence detection settings can be changed with the on screen display menu For more information see Proximity on page 44 5 smarttech com kb 170812 CHAPTER1 WELCOME Connector panel The connector panel on the side of the capture board includes the following connectors No Name 1 RS 232 2 USB Micro B 3 Stereo 3 5 mm 4 USB Type B 5 HDMI Accessory slot and AM30 The AM30 is a module that contains the capture board s software You can install the AM30 in the accessory slot on the back of the capture board FN caution The accessory slot is for use with SMART accessories only The slots maximum available po
42. ort saved snapshots of notes without connecting your mobile device to a capture board see Exporting snapshots on page 22 m To share your notes 1 Connect your mobile device to the capture board see Starting a session on page 16 2 Press Invite BY and then press Send Link 3 Select the app you want to use to send the invitation 4 Use the selected app to send the invitation 19 smarttech com kb 170812 CHAPTER 3 USING THE CAPTURE BOARD Saving snapshots of notes As you write notes on the capture board you might want to save snapshots of your notes from time to time during the session After you save snapshots you can do the following e View the snapshots e Change the order of the snapshots Apple mobile devices only e Share the snapshots as JPEG or PDF files e Delete the snapshots Saving snapshots a To save a snapshot 1 Start or connect to a session see Starting a session on page 16 or Connecting to another session on page 25 2 Press Capture onthe capture board OR Press Capture inthe app The app saves a snapshot of your notes NOTE The Library D button in the bottom right corner of the screen indicates how many snapshots have been saved in the current session Viewing snapshots To view snapshots in the current session 1 Save one or more snapshots in the current session see Saving snapshots above 2 Press Library Ll The session s snapshot library appears 20 smarttech com kb
43. r icons in the bottom left corner of the screen You can refer to the indicator icons to see the capture board s status and to diagnose common issues NOTE In addition to the indicator icons on the screen there is an indicator light on the bottom frame see What the indicator light means on the previous page O Status Solid green What it means The capture board is working properly Solid red What it means The capture board isn t working properly What to do Contact SMART Support for assistance 38 smarttech com kb 170812 CHAPTER 6 TROUBLESHOOTING THE CAPTURE BOARD 3 Bluetooth Solid gray Flashing black Solid black Flashing red Solid red Capture Solid gray Flashing black Black What it means The capture board isn t connected to a mobile device e The capture board was previously connected to a mobile device but the SMART kapp app on the mobile device isn t running or the device has moved out of the capture board s Bluetooth communication range What to do If you previously connected the mobile device ensure the SMART kapp app is running and the device is within the capture board s Bluetooth communication range What it means The capture board is connecting to a mobile device What it means The capture board is connected to a mobile device What it means The capture board is disconnecting from the mobile device What it means The capture board has disconnected f
44. rom the mobile device What it means The capture board isn t connected to a mobile device What it means The capture board is saving a snapshot of your notes to the connected mobile device What it means The capture board is connected to a mobile device Troubleshooting The following are issues that you might encounter while using the SMART kapp app Your mobile device doesn t connect to the capture board 39 smarttech com kb 170812 Make sure no other mobile devices are connected to the capture board The capture board can connect to only one mobile device ata time CHAPTER 6 TROUBLESHOOTING THE CAPTURE BOARD Your mobile device doesn t connect when you use the QR code When you write on the capture board your writing doesn t appear in the SMART kapp app or extra lines or other visual noise appear in the SMART kapp app The SMART kapp app displays the Object blocking frame message 40 smarttech com kb 170812 Make sure your device s rear facing camera is working and Bluetooth is enabled Ensure the portion of the capture board screen that displays the QR code is clean and fully visible Position your mobile device so that your capture board s QR code appears in the center of the SMART kapp app screen Ensure the capture board s cameras and frame are clean Check for and remove any objects in the frame Ensure your hands arms or loose clothing aren t touching the cap
45. screen menu closes On screen display menu options Option Values Function Notes if any Picture gt Picture Mode Standard Sets the picture mode Select User to customize User brightness contrast sharpness and other Picture options Dynamic Select one ofthe other values to set brightness contrast sharpness and other Picture options to default values Brightness 0 100 Sets the overall brightness of the You can modify this option only if image and background you select User in Picture Mode e Contrast 0 100 Sets the difference in brightness between the lightest and darkest parts of the image You can modify this option only if you select User in Picture Mode BlackLevel 0 100 Sets the level of brightness in the darkest parts of the image You can modify this option only if you select User in Picture Mode Color 0 100 Sets the image color depth You can modify this option only if you select User in Picture Mode Sharpness 0 100 Sets the image sharpness You can modify this option only if you select User in Picture Mode gt Color temperature Normal Sets the color temperature Select User to customize the Warm amount of red green and blue in User the image Cool Select one of the other values to set the amount of red green and blue in the image to default values Red 0 100 Sets the amount of red in the You can modify this option only if image you select User in Color
46. tech com kb 170812 CONTENTS Preventing condensation 1 2 0 0 coe cece cece cee cee eee eee ee eee eee neces eens eee eeeeeeeee 34 Maintaining pense een lee So Se ew ee se 34 Removing and transporting the capture board 2 22 2 cece cece eee cee eee eee 35 Chapter 6 Troubleshooting the capture board 37 What the indicator light means 2 22 ec ee 222222222222 37 What the indicator icons mean 2 22 2 eee eee cee eee eee cee cence eee 38 TMOUBDIESMOOUMG ccjccce ced cond cei nee neue de ee Le ce 39 Appendix A Using the on screen display menu 2 222 2 2222 eee eee eee eee eee 41 Changing settings in the on screen display menu 22222222 41 On screen display menu options 22222222 2 42 Appendix B Hardware environmental compliance 45 Waste Electrical and Electronic Equipment WEEE 0 0 000 c eee eee cece eee ee eee ee 45 More information 22222 cee eee eee eee eee beeen cece eeeeceeeceeees 45 RC seetseunndeaucaeseshtcess E seceded 47 vi smarttech com kb 170812 Chapter 1 Welcome About this guide 22 0 0 0 2 ieee cece cece cee cee eee eee cee eee cence eee a E About the capture board Specifications Components Screen Cameras and reflective tape channel Front Control Panel s
47. ter 3 Using the capture board Exiting and entering Standby mode 222222222222 13 Connecting your mobile device to the capture board 14 ADO OQR COS ieee oa eee ee E tase es ne le 15 Installing the app and starting it for the first time 0 002 2 02022 e ee 15 Starting a SESSION occa do end NU Un NE tinue dees E EE 16 Writing and erasing notes on the SMART kapp iQ capture board 17 Writing and erasing notes in the app 2 222222222222 17 WIGEWINGINOLES saaana ea Seens nee delegates doaue ek lost nan ue een dat ee ee 18 SMAMMG MOSS a hos sss Asante tia doa css any 19 Saving snapshots of notes 2 2 02 eee eee eee 20 Saving SnapShots 2222 2222 ee duree beak eae come deu 20 Viewing snapshots 222222222222 20 Changing the order of snapshots 21 EXPOMinGiSMaPSNOtS as 28 vaudou der ob aaea ten otage des 22 Deleting snapshots 222222222222 22222 23 Disconnecting the app sasse seche see eme ne E E EEE 24 Connecting to another session _ 2 222 eee tees 25 This chapter explains how to use the capture board Exiting and entering Standby mode The capture board s presence detection sensor can detect people up to 16 5 m away when the capture board is in Standby mode e lf the sensor detects people in the room the capture board exits Stan
48. ts on the power cable Damage to the cable could cause shock fire or product damage which may not be covered by the warranty Use only extension cords and outlets that can fully accommodate the capture board s polarized plug Use the power cable provided with the capture board If a power cable is not supplied please contact your supplier Use only power cables that match the AC voltage of the power outlet and that comply with your country s safety standards If the glass is broken do not touch the liquid crystal To prevent injury handle glass fragments with care when disposing of them smarttech com kb 170812 IMPORTANT INFORMATION Do not move or mount the capture board by connecting rope or wire to its handles The capture board is heavy and failure of the rope wire or handle could lead to injury Use only VESA approved mounting hardware Disconnect all of the capture board s power cables from the wall outlet and seek assistance from qualified service personnel if any of the following occur o The power cable or plug is damaged o Liquid is spilled into the capture board o Objects fall into the capture board o The capture board is dropped o Structural damage such as cracking occurs o The capture board behaves unexpectedly when you follow operating instructions CAUTION Avoid setting up and using the capture board in an area with excessive levels of dust humidity and smoke Dust buildup on the camera windo
49. ture board as you write Write on the capture board using only the included pens Keep your capture board away from bright light sources such as direct sunlight and incandescent lighting The SMART kapp app displays this message when dirt on the capture board s frame obscures the sensors To fix this clean the capture board s cameras and frame Appendix A Using the on screen display menu Changing settings in the on screen display menu On screen display menu options _ _ 2 2 2 0 eee eee eee 42 You can access the on screen display menu using the menu control panel located on the side of the capture board 2 es No Name Cr si a 1 MENU z l 3 pe o 2 SET Ge 3 Up eed a Ne C4 4 Down 5 Left EL 6 Right Changing settings in the on screen display menu To change settings in the on screen display menu 1 Press the MENU button on the menu control panel The on screen display menu appears 2 Press the up and down arrows to highlight a menu and then press SET 3 Press the up and down arrows to highlight a menu option 41 smarttech com kb 170812 APPENDIX A USING THE ON SCREEN DISPLAY MENU 4 Press the left and right arrows to change the menu option s setting OR Press the right arrow to open the menu option s submenu Repeat steps 3 and 4to change settings in the submenu 5 Press MENU until the on
50. wer is 60 W The slot is not a limited power source To reduce the risk of fire make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950 1 For additional information see Open Pluggable Slot computer OPS disclaimer kb smarttech com q 15807 The AM30 includes the following connectors and other components No Name 1 Antenna 2 USB 3 0 Type A x2 3 USB Type B 4 USB Type B 6 smarttech com kb 170812 CHAPTER1 WELCOME NOTE The USB Type B receptacles are for service use only About the SMART kapp app The SMART kapp app enables you to connect your Apple or Android mobile device to the capture board and then do the following e View notes you write on the capture board on your mobile device e Share your notes with others e Save your notes To connect a Bluetooth enabled mobile device to the capture board scan the Quick Response QR code on the capture board s screen When you first connect your mobile device you re directed to the Apple App Store or Google Play store to download the SMART kapp app After you download and install the app you can use it to connect to the capture board Other documentation and resources SMART provides an extensive library of documentation and other resources for the capture board Specifications Refer to the specifications for detailed information on the capture boards Model Specifications SMART kapp iQ 55 sm
51. ws and reflective tape will degrade touch performance SMART recommends that you inspect the camera windows and reflective tape for dust buildup and clean weekly Make sure an electrical socket is near the capture board and remains easily accessible during use The external power supply must meet the Limited Power Source LPS requirements of CSA UL IEC EN 60950 1 when required The capture board should be used only with European TN and TT power distribution systems It is not suitable for older IT type power distribution systems found in some European countries This system IT type is widely used isolated from earth in some installations in France with impedance to earth at 230 400V and in Norway with voltage limiter neutral not distributed at 230V line to line IEC 60950 1999 Contact qualified personnel if you re uncertain of the type of power system available where you re installing the capture board smarttech com kb 170812 IMPORTANT INFORMATION e The accessory slot is for use with SMART accessories only The slots maximum available power is 60 W The slot is not a limited power source To reduce the risk of fire make sure that accessories connecting to the slot satisfy the fire enclosure requirements of IEC 60950 1 For additional information see Open Pluggable Slot computer OPS disclaimer kb smarttech com q 15807 e You must connect the USB cable that came with the capture board to a computer that has a

SMART kapp iQ capture board user's guide

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