USER MANUAL - Ultra Factor SRL
Contents
1. 5 2 2 LOAGING The MID DOM 2s 2seiedst cco doseehcndasteaes o 0 E T 8 2 3 Connecting the printer to the host computer ccccseeeeecseeeeeeeeeeeeeceeeeeeeaeeeeeeeaeeeenaaes 9 2 4 Installing Printer Driver and GOLAaDEel cccccccssssseeecceeeseeeecceeseeeecseaaseeecsseaseeeessaas 10 3 SETTING AND CONTROL FOR OPERATION PANEL 12 OF li Operation Fane EE TET 12 372 LCD Interac IMMOGUCHON wes stheet c 13 3 0 CDE tac GF UNC OM m 18 3 4 Label Calibration and Self TeSt ccccccccccsssseceeeceeeseceeeeeeeseeeeeseeeseeeeseaeageeeesseegeeeeesaas 22 JOEN Ale e HI 24 SP USB gie ETE o T D UL ESSET 26 4 NETSETTING FOR ETHERNET eene 20 4 1 Installing the NetSetting software sseseeesssssesseeeeeeeeeenn nennen 28 4 2 The Interface of NetSetting seseseesssssesseseeeeeene nennen nnnm 29 5 AGGESSORIBS eee nen eee eee UEM MU RVEEN S 39 oos MNT Eae eL 39 5 2 Installing the rewinder guide ccccssseeccccceeseeceecceeeeeeeeeceeueeeeesuaaeeeeesueaeeeeessaegeeeessaas 41 D3 Blel iMelie i I EE o UU UU TH 42 5 4 Mhst llitig trie CUTE e ie abo sitet ac ao uq oca endo nios destin e ut Pasa A fap Icd icu A 44 5 5 Installing the Parallel adapter sseeeeseseeessseeeeseeeeennnen nnn 46 6 MAINTENANCE AND ADJUSTMEN2. 0 90 180 270 On SETTING VALUE PAGES press or button to change the setting values j lt 4 m Rotation G gt O Select D or 0 6 9 6 9 90 180 270 Press FEED button will apply the setting value you just selected and the red tick will appear to mark the value jit DH Rotation er 180 V 270 Notice The blue arrow indicates the value you are selected CThe red tick indicates that the selected value is applied now V Exit from Current Page to Ready Status The icon on top left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow NAVIGATION ICON 180 V 270 On SETTING VALUE PAGES press button will go back to the upper level screen im TIE A A8 86666 C gt Back to the Setting page gt 4 LT X uu TEN Rotation On SETTING PAGES press a button will go back to the MAIN PAGE screen AS AC Back to the Main page D EXIT gt 3 Label Setting A8 86666 o N OS e x A On MAIN PAGE select the EXIT icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status C 2 C 2 EXIT from Setting Mode Or A TET A8 86666 WOE F W ver G4 0 pa 0 o Back to the Ready status e gt Ready Press key
3. IF Setting Frinter Name Length 1 16 Port No 9100 Default Gateway 192 168 0 254 Password Length 1 4 e Get IP From DHCP Server Static IP IP Address Subnet Mask bi You can press Set button to apply the settings and ReGet button to refresh the setting values Notice To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information 33 Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Setting tab IS N etSetting Alert Path Setting 9 53 8 SMTP Notification Enable SNMP Notification Enable SNMP Community SNMP Trap Community Trap IP Address Login Account Login Password Server IP Address Mail Subject Mail From Address Mail To Address Duration Cycle Event Counter amp 1 100 XXE 0 1 66 97 rcode printer message fault default com fault default com OOOOOOO00O00000 blic 0 1 255 0 Length 1 64 Length 1 16 Length 1 60 Length 1 32 Length 1 32 0 168 Hours Leng
4. USER MANUAL 70950 EZ2350i 920 01461 1 00 EZ2250i EZ2350i EH uA E NEN E Zl e 7 LLL apap M HIM M itii FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits fora CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000 3 2 2000 amp EN 61000 3 3 1995 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits EZ2250i SERIES TO WHICH THIS DECLARATION RELATES IS IN CONFORMITY WITH THE FOLLOWING STANDARDS EN55022 1998 CLSPR 22 Class A EN55024 1998 IEC 61000 4
5. river Wizard bak veau wow like ta dot insta peter diari CO Upgrade printer drivers OO Posmeve printer driers Lm oca 3 Specify your printer model Sweapisll Drrmwer Wizard Specify Printer uel The rauf accurer and ode determines which printer dives ta us pey the mesdel of pour print Printer Modal Godex EZ2250i 4 Specify the port used to connect the printer to the host computer Seagull Driver Wizard Specify Port pirt H uted bo conduct amp panther bo Eha pormpaabler Speciy the port that yo ene viam T you are conniecking using TCE er anter port bape rex ished bekes oere a neve port Port Type COMI Serial Port OO UNE FILE Local Port i Fry nr rhe port Jor UE T Yatun prr port for USE EP 192 168 1 7 Standard TCETIP Beet 152 Til 1 24 90 Seagull Driver Wizard Marieck ini usd Pa blab Ia prinibie en Erie comqsub er And en Eh Pest Enter name Tor Uis grinber Printer name EIEEE lUa this printer as the geteut printer sharing voa mast provide a shane nome 5 DX tgo Fue Lt pacer Ci Swa nama Godex 222501 6 Once the installation is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation seapull Driver Wizard u Completing the Seagull Driver Wlzard A new prinber vil be insta
6. Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page Printer is on factory default EZ2250i GX XXX USB S N 12345678 Serial port 96 N 8 1 MAC Addr xx Xx Xx Xx Xx Xx DHCP Enable IP XXX XXX XXX XXX Gateway XXx XXX XXX XXX Sub Mask XXx XXX XXX XXX THHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH 1 DRAM installed Image buffer size 1500 KB 0000 FORM S IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 4073 KB FREE MEMORY 84 H8 ROOO R200 W102 Q100 3 E18 Option DO OO0 AD Reflective AD 1 96 2 84 2 49 0 88 23 Code Page 850 Default state Yes 25 Label Calibration Button A hardware button to make a Label Calibration while printer encountering Media Error during the cases when first time printer start up or change label or ribbon to another type such as change using gap label to continuous or black mark labels CALIBRATION BUTTON Press C button for 2 seconds it will make an auto sensing to calibrate the label and ribbon s parameters aa Press Notice Press C button is equivalent to the auto sensing command S SENSOR
7. Parallel port Handshaking DSTB is sent to the printer BUSY to the host computer ala Parallel cable compatible with IBM computers Pinout See below Strobe Computer printer Data 0 7 Acknowledge Busy Paper empty Select Auto Linefeed Computer Printer Printer Printer Printer Computer printer N C Signal Gnd Chassis Gnd 5V max 500mA Signal Gnd Initialize Error oignal Ground N C Select in Computer Computer printer Printer Computer printer Serial port Default Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and settings RTS CTS RS232 housing 9 pin to 9 pin DB9 socket O DB9 plug 5V max 500mA c co 410 Ci C055 Printer Computer Note The total current to the parallel and serial ports may not exceed 500 mA 56 USB port Connector type Function Internal interface UART1 wafer Z O TXD RXD CTS ND RTS NO CO A e lt UO N O1 RTS E RST 5 N 5V cO CO O lt J mre a MN O O h A ph loloaonNnooarnkh woh UART2 wafer NO h lt gt lt J wW N JJ JJ ol JI zi e OIN og Z U O1 m O k ph loloononarnk wohd Ethernet module 57 B File Manipulation The files in both devices USB memory stick and printer internal Flash memory are able to copy and move by the commands MCPY and MMOV that sends fr
8. that will cancel on printing job and make the Label Calibration immediately 26 3 5 Error Alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on LCD screen and hear some beep signals Please refer to below table for the error alerts LCD SCREEN OPERATION PANEL Q DIRECTION KEY FEED BUTTON POWER BUTTON Operation Panel Status Ea l Type Beeps Description Solution GoDEX F W ver G4 000 Print Head Error 2x4 beeps The printing mechanism is not Open the print mechanism and close correctly closed it again GoDEX F W ver G4 000 Once the print head has cooled amp Print Head Error None High temperature at the print head down the printer switches to standby mode TPH overheat tk Ww No ribbon is installed and the printer Make sure that the printer is set to FIW ver G4 000 displays an error direct thermal printing mode Media Error 2 x 3 beeps xi The ribbon is finished or the label Check ribbon setting supply hub is not moving Replace the ribbon roll Make sure that the label sensor is positioned correctly If the sensor still does not detect the paper run the auto detection function again No paper is detected
9. 3 Secs to Enter Menu 20 3 3 LCD Interface Function Main Page A Printer Setting AS Printer Setting A8 86666 Label Setting Device Analysis Setting items for printer ex Printing speed darkness Also includes a Printing Wizard for your ease of printing Setting items for printing label ex Rotation Printing position offset Option modules and connection port settings Self Diagnose functions for printer ex TPH testing self test page printing Exit from Setting Mode 21 Setting Items in Setting Mode AS Printer Setting Il MI Label Setting LCD Language Speed Darkness Wizard Media Type Printer Mode Tear off Position Darkness Speed Sensor Printing Mode Tear off Position Top of Form Setting Codepage Rotation Horizental Offset Vertical Offset Start Offset Recall Label 22 English German SEHSHH AC fal AER AC 2 5 or 7 0 19 Label with Gaps Label with Marks Continuous Direct Thermal Thermat Transfer 0 40 0 19 2 5 Auto Select Media Detection Reflective Label with Gaps Media Type Continuous Direct Thermal Thermat Transfer 0 40 Apply Cancel 850 852 437 860 863 865 857 861 862 855 866 137 851 869 Win 1252 Win 1250 Win 1251 Win 1253 Win 1254 Win 1255 Win 1257 0 90 180 270 100 100 100 100 100 100 00
10. Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 500 000 cuts when using paper weighing 160 g m and 250 000 cuts when using paper weighing 200 g m Unscrew the screw marked in the illustration on the front of the printer which secures the lower cover plate Remove the lower cover plate Remove the two screws securing the tear off plate then remove the tear off plate 44 Secure the cutter module on the printer housing using the screws Connect the cutter cable connector to the cutter jack on the printer Route the connection cable along the bottom of the printer housing using the cable clips Place the cutter cover over the cutter module and secure it using the screw you removed from the lower cover plate Now load the label roll into the printer and close the printer cover Note 1 Check whether the cutter function is enabled in the printer Note 2 Labels or paper should be at least 30 mm high Suggestion After installation of the cutter module set the stop position E to 26 45 5 5 Installing the Parallel adapter Parallel cable Check whether the printer is switched off Place the printer on a flat surface and open the printer cover Unscrew the two screws marked in the illustration on the right and remove the left hand side of the printer housi
11. GoUEX F W ver G4 000 Paper is finished Replace the label roll Media Error 2 x 2 beeps D Possible reasons the print medium o has become trapped around the Printer teed orobierm rubber roll the sensor cannot detect Check papecsening p a gap or black mark between the labels there is no paper Please reset the sensor 27 Operation Panel Status uo A F W ver G4 000 e Memory full GoDE F W ver G4 000 eq File name can t be found GoDE F W ver G4 000 9 Type Beeps Description Solution File name duplicated The memory is full The printer prints Delete unnecessary data or install the message File System full additional memory Use the X4 command to print all Unable to find file The printer prints files Then check whether the files File Error Ae DEEDS the message File Name not found exist and whether the names are correct A file of the same name already Change the name of the file and try exists The printer prints the message domno IRE Duplicate Name g again 28 3 6 USB Host Definition USB Host port supports either device USB memory stick keyboard or scanner Purpose e USB memory stick It extends the user memory space up to 32GB for Graphic Font Label Format DBF and Command files downloading The printer s Firmware also can be updating if copy new version of Firmware into USB memory stick e Connecti
12. amp 5 2 of 5 amp 2 of 5 with Shipping Bearer Bars Barcodes Codabar Code 128 subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China Postal Code HIBC MSI Plessey Telepen FIM GS1 DataBar 2 D Bar codes PDF417 Datamatrix code MaxiCode QR code Micro PDF417 Micro QR code and Aztec code Code Pages CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 737 WINDOWS 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTF16 Resident graphic file types are BMP and PCX other graphic formats are downloadable from the software Graphics USB Device B Type Serial port RS 232 DB 9 USB Host A Type IEEE 802 3 10 100Base Tx Ethernet port RJ 45 Color TFT LCD with navigation button Control key FEED Control Panel Du Calibration button Power on off button Real Time Clock Power Auto Switching 100 240VAC 50 60Hz Operation temperature 41 F to 104 F 5 C to 40 C Environment Storage temperature 4 F to 122 F 20 C to 50 C Humidity Qeon 30 85 non condensing Humidity Storage 10 90 non condensing Length 20 15 512 mm Height 11 45 291 mm Width 10 78 274 mm 33 lbs 15Kg excluding consumables Cutter Module Internal Rewinder with Label Dispenser Parallel port adopter module Centronic female 36 pin Applicator Interface 1 input 3 outputs power 500mA 5V for project base External label roll
13. holder for 10 250 mm O D label rolls External label rewinder Specifications are subject to change without notice All company and or product names are trademarks and or registered trademarks of their respective owners Minimum print height and maximum print speed specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to test non standard materials for minimum print height and maximum print speed capability 1 3 Getting to know your printer External view Operator panel Lower cover plate Printer cover 0000000000000 Printer cover AA W n5 cO N o O 11 Feed slot for continuous labels Auto Calibration button Parallel port optional Applicator interface optional Ethernet port Internal view Ribbon rewind hub Ribbon supply hub Print mechanism Platen roller Tear off plate 6 Release lever for print head Adjustment wheel for sensor 8 Paper guide 9 Label tension guide Label supply hub Label roll guide Release catch Movable sensor 2 Printer setup This printer supports the following printing methods Thermal transfer Requires a ribbon for transferring a printed image to a medium orinting TTP Direct thermal Does not require a ribbon only thermal paper printing DTP Please check which printing method you are using and alter the settings accordingl
14. message that displays on LCD panel 29 USB Keyboard e When plug in an USB keyboard to the printer LCD panel will display Standalone Mode press the Enter key on keyboard and Feed key in the printer to entering to the dialog for Recall Label operation e Only the sub dialog Recall Label is able operating by keyboard as follow definition 1 Press ESC key to exist from Standalone Mode or back to previous dialog 2 Press FI it will let the printer from Ready mode entering into Standalone Mode 3 Press Enter Arrow and Alphabetic keys as the usual in PC that will perform the key in function of Recall Label in Standalone Mode Scanner e When plug in an USB scanner to the printer LCD panel will display Standalone Mode press the Feed key in the printer to entering the dialog of Recall Label operation User performs the Recall Label function interactively through the LCD panel 4 direction keys Feed key and Scanner e Scanner is using in standalone Mode to scanning the Serial Number Variable and Print Quantity while the printer prompts a message on LCD panel and wait for data input Notice The USB Host port on i x model printer is without HUB function The USB Memory Stick supports with FAT32 Disk Format and up to 32GB only The certified venders are Transcend Apacer Patriot Consair and Kingston The download function for Gra
15. 1 Form Name 002 Form Name See Through Label with Marks Device Analysis Buzzer Optional Setting Serial Port Setting RTC Setting Calibration Self test TPH Testing Reset to Default Clear Memory Option Pre Printing Baud Rate Parity Data bits Stop bits Clock Display RTC Setting Label Format Graphic Bitmap Fonts True Type Fonts Asian Fonts ALL Apply Cancel None Cutter Label Dispensor Applicator Apply Cancel 4800 bps 9600 bps 19200 bps 38400 bps 5 600 bps 115200 bps Non Odd Even 7 bits 8 bits 1 bits 2 bits Apply Cancel YYYYIMM DD HH MM SS Apply Cancel Apply Cancel Apply Cancel Apply Cancel Apply Cancel Apply Cancel Apply Cancel Apply Cancel Apply Cancel Apply Cancel Exit 23 Status of LCD Interface When printer is on standby status ready to print the LCD interface will display Ready on screen You can only print on this Ready status a ae yn EE A WoOUE s F W ver G4 000 Ready Press key 3 Secs to Enter Menu If there is any printers error the LCD screen will display the error screen to show the type of error You can fix the error according the notice GoUEN F W ver G4 000 WARNING ICON Q 1 C ERROR ICON Check ribbon setting t ERROR DESCRIPTION Icon Definition Appears on the NAVIGATION ICON of Setting To upper level Pages It guides
16. 2 Loading the ribbon Place the printer on a flat surface and open the printer cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Place a new ribbon on the ribbon supply hub Then place an empty ribbon core on the ribbon rewind hub The two illustrations on the right show you how to install the ribbon depending on the ribbon type ink side in or out Pass the ribbon under the print head and back up on the other side Attach it to the empty ribbon core Note Do not pass the ribbon under the sensor 2 3 Connecting the printer to the host computer Please make sure that the printer is switched off Connect the power cord to the AC adapter and connect the adapter to the printer Connect the USB cable to the printer and host computer Switch on the printer The operator panel should now light up pP us 2 4 Installing Printer Driver and GoLabel with Super Wizard CD 1 Insert the Super Wizard CD in the CD DVD drive of the host computer and the program should pop up automatically You will see the Welcome screen first On the Welcome screen choose Standard Installation 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next GoDEX 3 The next screen you will see is Install the GoLabel Sof
17. E Bit Mapped font F label format G graphic S serial file T text B Unicode Table Example MMOV F F D F Move entire Label Format files from Flash memory to USB memory stick MMOV D G F G Move entire Graphic files from USB memory stick to Flash Memory MMOV D F Move all object files from USB memory stick to Flash Memory 58
18. Serial EN61000 3 2 2000 EN 6100 3 3 1995 CFR 47 Part 15 CISPR 22 3rd Edition 1997 Class A ANSI C63 4 2001 CNS 13438 IEC60950 1 2005 EN 60950 1 2006 A11 2009 GB4943 2001 GB9254 1998 GB17625 1 2003 EN60950 1 2001 CAUTION e Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with designated power supply adapter model Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Safety instructions Please read the following instructions carefully 1 Keep the equipment away from humidity Before you connect the equipment to the power outlet please check the voltage of the power source Make sure the printer is off before plugging the power connector into the power jack lt is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage Be careful not to get liquid on the equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances t BOX CONTENT scrierea aaa ESEAS 1 1 3 Getinte Know your PIME eie T 2 2 PRINTER SETUP nsnsi 5 271 Loading the rieRro c
19. T 48 6 1 Installing removing the print head MOUIE cccccceeeeeeeeeseeeeeeeeeeeneeeeesseeeessneeeeens 48 6 2 Adnsumd the POL INE TEIG seu ence ko cna d avocat itc rubia ae vtto ta ae tel o dde a Rau rh cu 49 6 3 Adjusting the ribbon tension sisii a a i nnnm nnn nnn 50 6 4 Cleaning the thermal print N AC cccccceccessececceececseeeeeeeeeeseeseeseueeeseeeessaeeesseeeeseeeees 51 6 5 Adjusting the balance and print head teNSiON ccceeccceceeeceeceeeeeeeeeeeeeeeeeeeesseeeeeeas 52 6 6 Hibbon shield Settlrigs e omen sec des et omen uc aeu echesessd depulit unccnis M De I a 53 6 7 Guter SCUINGS scutis vent dataset tus obw eq Makara tune medi r dnd heh quii atum b Qu use Vid ud 54 6 9 MFOUDIESHOOUNG Poo E m 55 APPENDIX oron 56 Po IDTeH a COS uinn a a a a a Na a a its 56 B File Manipulalion mser a a a aei 58 1 Box content Please check that all of the following items are included with your printer Barcode printer Power cord USB cable Label stock Ribbon Empty ribbon core Quick Start guide CD with GoLabel label software user manual Se a A Ae Oe Oe dh d 1 2 Specifications Model EZ2250i EZ2350i Print Method Resolution 300 dpi 12 dots mm 203 dpi 8 dots mm Print Width 4 09 104 mm Min 0 16 4 mm Max 100 2540 mm Min 0 16 4 mm Max 45 1143 mm Processor 32 Bit RISC CPU Types Continuous form gap la
20. arked in the illustration on the front of the printer which secures the lower cover plate Remove the lower cover plate Note Switch off the printer before Starting the installation Place the printer the right way up again Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Remove the retention clip Now load the label roll into the printer Note A label liner thickness of 0 06 mm 10 a weight of 65 g nr 6 and a label height of 20 mm are recommended Suggestion When using the label dispenser you should set the stop position E to T2 Strip a few labels off the label liner approx 400 m Then pass the label liner through the print mechanism and from the bottom up onto the rewinder 42 Wind the label liner around the rewinder and secure it using the retention clip Return the print head release lever to its original position Note Please make sure that the label stock rewinds the right way onto the rewind hub 10 Replace the lower cover plate on the printer and secure it with screws Press the lower part of the stripper sensor to fold it out The sensor locks ina horizontal position Close the printer cover to complete installation of the dispenser 43 5 4 Installing the cutter Note 1 Remember to switch off the printer before installing the cutter Note 2
21. bels black mark sensing and punched hole label length set by auto sensing or programming Width Tear 1 25 4 mm Min 4 64 118 mm Max Width Cutter 4 61 117 mm Max Width Stripper Rewind 4 64 118 mm Max Thickness 0 003 0 06 mm Min 0 01 0 25 mm Max Label roll diameter Max 8 203 2 mm with 3 76 2 mm core Max 6 152 4 mm with 1 5 38 1 mm core Core diameter 1 5 38 1 mm 3 76 2 mm Types Wax wax resin resin Length 1471 450 m Ribbon uL 1 18 MIR 4 33 30 mm 110 mm Max Ribbon roll diameter 2 99 76 mm Core diameter 1 25 4 mm Auto ink inside and ink outside Printer Language EZPL GEPL GZPL auto switch Label design software GoLabel for EZPL only Driver Windows 2000 XP Vista 7 Windows Server 2003 amp 2008 DLL Windows 2000 XP and Vista Bitmap fonts 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Resident Fonts Download Fonts _ Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable fonts 90 180 270 rotatable 1 D Bar codes Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E add on 2
22. ction 3 4 Label Calibration and Self Test 3 2 LCD Interface Introduction Getting Started Press the POWER button to turn on the printer and the START UP SCREEN appears GoDEX Barcodes Made Easy Poweron be DL Mode ver 1 00233 If the printer is on ready to print status the LCD screen should display the message Ready on the screen UuoLUE F W ver G4 0 pA 0 eo Ready Goes 0 Press key 3 Secs to Enter Menu Please keep pressing button and wait for the timer to be filled then the LCD interface will enter into the MAIN F W ver G4 0 o PAGE for SETTING MODE You can make various setting functions in SETTING MODE Ready crter Mein page Dp We Press key 3 Secs to Enter Menu Printer Setting Operations on Setting Page On MAIN PAGE press or button to move the cursor and select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function A TI A8 86666 Label Setting C gt C 2 Select Or gt inim TET A A8 86666 ow gt e TT Rotation On SETTING PAGES press or 4 button to select the setting items Select a designated function and press FEED button you will enter the SETTING VALUE PAGES for the function e VETT A A8 86666 ey 0 Rotation C gt C gt Select Or
23. d The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window E ao N etsetting Language User Command mjrj ps amp e Send Command Input Command Output Message You can press Send Command button to send printer commands via Ethernet port and control the printer remotely 37 Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file location of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely T 17 NetSetina Language Firmware Download BOOT 1 000a1 F W RT200i 1 000a Firmware Current Version BOOT 1 000a1 F W 6500 1 0a Please Select Firmware File Browse Start Download Firmware Firmware Upgrade Recover To Factory Settings In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default 38 5 Accessories 5 1 Internal rewinder Note Maximum height of the rewound mediu
24. ection fora better print result Using a flat head screwdriver turn the screws clockwise to move the TPH forward The two screws on the left and right must be adjusted to the same position to ensure the print line and feed roller are in parallel One turn of the screw moves the print head by 0 5 mm To keep track of the change in quality you should adjust the screws by turn at a time If no improvement is visible gently turn the screws clockwise as far as possible then restart the adjustment process from there 49 6 3 Adjusting the ribbon tension You can adjust the ribbon tension by turning the ribbon shaft knob green wheel at the base of the ribbon supply hub see illustration clockwise or anticlockwise There are 4 possible settings which are marked on the knob of the ribbon rewind hub and the ribbon supply hub When set to 1 the tension is highest while the tension is lowest at 4 If the tension is so low that the ribbon does not move forward you need to reduce the tension of the ribbon supply hub or increase the tension of the ribbon rewind hub To set the tension press in the knob and turn it clockwise or anticlockwise as required Increasing the tension of the ribbon rewind hub will remove any wrinkling of the ribbon during printing which results from the use of different ribbon materials For details about the wrinkling creasing of ribbons see Section 5 6 If you are using a very na
25. iclockwise to a top right position 2 When using a variety of label stock and ribbons the ink may not be evenly distributed If there is no printed image on one side of the paper or the ribbon wrinkles the print head pressure must be readjusted using the TPH spring boxes 3 Move the TPH spring boxes as shown in the illustration to change the print head pressure The wider the medium you are using the further out the TPH spring boxes must be moved If there is no quality improvement you need to change the pressure on the TPH spring boxes 4 Turning the screw clockwise increases the pressure while turning it anticlockwise reduces the pressure 52 6 6 Ribbon shield settings The use of different ribbon materials may cause wrinkling of the ribbon which in turn affects the print result as illustrated by the examples in a and b To change the print quality you can adjust the ribbon shield screws If your print result looks like the example in a you need to turn ribbon shield screw A clockwise If your print result looks like the example in b you need to turn ribbon shield screw B clockwise ios TEST lh COM PANY NAME SAMPLE 1234567890 a UU Mi li LABEL EST AMT hi COM PANY NAME SAMPLE av TAP 1 234567890 b 2 Tokeep track of the change in print quality you should adjust the screws by half a turn at a time Print a test page If there is no improvement in the
26. lled using the Pokar petting Nene Godex EZ2250i Share name cot Shared gt Peet LX DeFak h Murad acter Godex Mod Godex EZ2250i Vierte 13 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes folder Primin aed I ao a T pA ges eerie ek ie a OQ 3 um 14 3 Setting and Control for Operation Panel 3 1 Operation Panel Operation Panel Introduction SS LCD SCREEN OPERATION PANEL Q DIRECTION KEY FEED BUTTON POWER BUTTON POWER Button Press the POWER button to turn on the printer and the START UP SCREEN appears If the printer is on ready to print status the LCD screen should display the message READY on the screen When printer is turned on keep pressing the POWER button for 3 second will turn the printer off FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position you need to run the auto detection function on the label stock please see Se
27. m 118 mm Suggestion Medium thickness 0 06 mm 0 25 mm Place the printer on a flat surface and open the printer cover Note Hemember to switch off the printer before starting the installation Remove the cover for the rewinder module 39 Remove the retention clip from the rewinder Secure the rewinder on the printer housing using the four screws supplied Now connect the rewinder cable to the printer housing Installation of the rewinder module is now complete 40 5 2 Installing the rewinder guide Unscrew the screw marked in the illustration on the front of the printer which secures the lower cover plate 2 Remove the lower cover plate Note Switch off the printer before starting the installation Mount the rewinder guide on the print mechanism and secure it with SCrews Installation of the rewinder guide is now complete Now load the label stock Pass the label stock through the rewinder from the bottom up Secure the label stock on the rewinder using the retention clip Note Make sure you choose the correct rewind direction Close the printer cover to complete the installation Note 1 Before you start using the rewinder please make sure that you have carried out all the steps as shown in the illustrations Note 2 To use the label dispenser you have to remove the rewinder guide again 41 E 3 Label dispenser Unscrew the screw m
28. ng Unscrew the screws on the parallel port cover and remove the cover 46 Install the Parallel adapter in its place and secure it on the housing with SCrews Connect the 30 pin connection cable to the motherboard Replace the left hand part of the printer housing and secure it with the screws you removed earlier Installation of the Parallel adapter is now complete 47 6 Maintenance and adjustment 6 1 Installing removing the print head module 1 Open the printer cover Note Remember to switch off the printer before removing the print head module Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Hold the print head module at the front and gently pull it out If you cannot remove the module by gently pulling it use a screwdriver as shown in the illustration Hold the module at the front and slide it into the printer along the guide rails Firmly press the module in so the contacts are fully connected 48 6 2 Adjusting the print line Please contact your local dealer for technical support 1 Open the printer cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 TPH print line adjustment When printing is slow or when printing on thick label stock the print line must be moved to the front in paper feed dir
29. ng an USB keyboard to printer for Standalone mode operation e Plug in an USB scanner to operate the printer in Standalone mode Usage of Extended Memory e USB memory stick It supports hot plugging function printer will create a Folder LABELDIR and switch User Flash to Extended Memory automatically while user plugs an USB memory stick into a GoDEX i model printer e Connect the USB Stick plugged in printer to PC via USB Device or Ethernet port and run GoLabel software to download Graphic Font Label Format DBF and Command files to the printer e Detail download procedures please refer to GoLabel On line Help Usage of Firmware Update e Remove USB memory stick from printer and plug in it to a PC s USB port delete Firmware bin file from NLABELDIRNFW of USB memory stick if it existing or create a Folder LABELDIR FW to USB memory stick if it doesn t existing e Copy a new version of Firmware xxxx bin to the Folder NLABELDIRNFW and then remove USB and plug in back to the printer that going to update Firmware e The printer will update the Firmware automatically when plug it into the printer and printer find out the Firmware in NLABELDIRNFW is newer version e Don t remove the USB memory stick out while it s under updating with Flash Writing
30. om GoLabel on a PC via ether connection USB or Ethernet ports Copy MCPY s o x d o x Copy file from USB memory stick to Flash memory or vise versa Parameter S source device of stored object D for USB memory stick F for internal Flash memory d destination device of stored object D for USB memory stick F for internal Flash memory o object name file name the name o is substituted for x extension file type the type x is substituted by or following either one D database A Asia font C TTF font E Bit Mapped font F label format G graphic S serial file T text B Unicode Table Example MCPY F F D F Copy entire Label Format files from Flash memory to USB memory stick MCPY D G F G Copy entire Graphic files from USB memory stick to Flash Memory MCPY D F Copy all object files from USB memory stick to Flash Memory Move MMOV S 0 x d 0 X Move files from USB memory stick to Flash memory or vise versa Parameter S source device of stored object D for USB memory stick F for internal Flash memory d destination device of stored object D for USB memory stick F for internal Flash memory o object name file name the name o is substituted for x extension file type the type x is substituted by or following either one D database A Asia font C TTF font
31. phic Font Label Format DBF and Command files is operated by GoLabel of PC and must go through the a i x model printer itself Ona PC user may copy entire folder NLABELDIR from USB memory stick to PC or vice versa Copy a sub folder or individual file in NLABELDIR to PC or vice versa is not supported 30 4 NetSetting for Ethernet 4 1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps 1 Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation file and click it to start the installation LE TT De qd few Fete me Hep Qu O FF X D Dosen Drm Ex feuda nien pf rrt n 3 Follow the instructions on the screen The Setup Wizard guides you through the installation procedure 4 Specify the Installation Folder Id 5 MetZetting Select Installation Folder The mil aller vell metal Nelsethng bo Lus Hollow Folder Teall n Bus Lakes cick Nest To ridha ko different lokdei eder k bees or chek Brows Fold Eain inated Mat Setting for yauma or for anyone who abes this computer C Everyone Jusl gre Ca tee 5 Click Nex
32. print result turn the screw by another half turn Do not turn the adjustment screw more than two full turns Note If you adjust the screw by more than two full turns the paper feed may no longer function correctly In that case unscrew the ribbon shield screws fully and restart the adjustment process 53 6 7 Cutter settings Socket head screws for adjusting the cutter are located on both sides of the cutter In the event of a paper jam the cutter will no longer function correctly Switch off the printer and use a hex key M3 to turn the socket head screw Turn the key anticlockwise to remove the jammed paper When you have removed the jammed paper you can switch the printer back on The cutter will automatically reset Note The label medium should be at least 30 mm long to ensure correct functioning of the cutter 54 6 8 Troubleshooting Problem The printer is switched on but Check the power supply the LCD screen does not light up Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 5 Error alerts Check whether the cutter is functioning normally and whether it is cutting at all Only if a cutter is installed The label stock passes through Please make sure that the label stock is loaded the the printer but no image is right way up and that it is suitable material printed Please make sure that the
33. ribbon is loaded correctly Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Check the thermal print head for dust or other dirt label material or ribbon residue Check for errors in the application software Check the ribbon for wrinkles Check the power supply Run a self test Section 3 4 Check the quality of the print medium Run the calibration function Section 3 4 The printed image is positioned Check the label height setting incorrectly or a label is missed Check whether there is paper or dust covering the out during printing Sensor Check the paper guide settings labels in a straight line labels completely When using the cutter the Check whether the cutter has been correctly installed labels are not fed through or cut e Check whether the paper guides are functioning off incorrectly correctly The label dispenser is not Check whether there is dust on the label dispenser functioning normally Check whether the label stock is positioned correctly Note J If any problems occur that are not described here please contact your dealer The LCD screen shows the notice icon and printing is interrupted The label stock jams during printing There is no printed image on part of the label or the image is blurred 9 99 9 9 9 9 55 Appendix A Interfaces
34. rrow ribbon the printer may not move the label stock forward particularly with a ribbon that is less than 2 wide In that case reduce the tension by turning the knob of the ribbon supply hub anticlockwise If the tension is too high the ribbon core may be crushed and thus impossible to remove In that case reduce the tension of the ribbon supply hub and the ribbon rewind hub by turning the knobs anticlockwise 50 6 4 Cleaning the thermal print head Dirt on the print head or ribbon may result in inadequate print quality no printed image on part of the label The printer cover should therefore be kept closed whenever possible Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Here is how you clean the print head Switch off the printer Open the printer cover Remove the ribbon Release the print head by turning the print head release lever To remove any label residue or other dirt from the print head see blue arrow please use a Soft lint free cloth dipped in alcohol Note 1 The print head should be cleaned once a week Note 2 Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 51 6 5 Adjusting the balance and print head tension Open the printer side cover Pull out the print head release lever as shown in the illustration 1 and turn it ant
35. t to start the installation 6 Once the installation is completed you will see the NetSetting icon on your desktop d Ll Netsettmeg 3l 4 2 The Interface of NetSetting Click the NetSetting icon to start the program you will see the start page as below The start page will display the basic information of connected printer and your PC am Lara gie P etum Fr h lt a F a e e s Maie Select The Pine Tou fal To Comec Sane Pir ET U Fee liga Seid b A5 dd Peete L od bod Mia ral N ea qeu a 153 L TECUM Leo iiA E eee em rr 141 33 While goo DET ea AJOT iial FAN RT200i 7 Biia Ji 27 2011 23 12 4L POB 25B000 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page There are six tabs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Notice The default password is 1111 you can change the password later from the IP Setting tab 32 IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP Aa A d ba Wer 2c N etSetting Language F
36. th 1 16 Length 1 16 ReGet S Lj Language You can press Set button to apply the settings and 34 ReGet button to refresh the setting values Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both 2 a EM as INe setting Language Alert Message Setting Descnption Paper Qut Missing Gap Ribbon Qut Door Open Rewinder Full Memory Full Name Not Found Mame Duplicate Syntax Unknown Cutter Jam LL You can press Set button to apply the settings and ReGet button to refresh the setting values 35 Printer Configuration Set or change the configurations of connected printer Most of key settings for the printer operation can be done by this setting page E a E conmnm Netsetting Language Printer Configuration Printer Setup Printer Model Resolution Speed Darkness Strnpper Applicator Labels per Cut Printing Mode 203 4 10 0 None Thermal Transf Baud Rate LCD Language Sensing Mode 9600 2 Automatic Parity Keyboard Language Smart Backfeed None OFF Data Bits Code Page Top Of Form Code Page 850 ON stop Bits Buzzer ON You can press Set button to apply the settings and ReGet button to refresh the setting values 36 User Comman
37. tware and Windows driver Click Next to continue GoDEX 1 Chick next to Install he Galabal somwa d Notice If the Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD driver or double click the icon of CD DVD driver to run the program 4 As the printer driver and GoLabel are installing a screen will display a progress bar GoDEX Installing the oL abel Se may take a tew mites Al T es rugged inckatial design GEPI and GIPLinciudad 5 6 As the optional steps you can also print a test label or register your printer during the Standard Installation procedure HAME zd COMPANY a PHONE NUMBER ias Notice f you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files 11 Installing Printer Driver Directly From CD Folder 1 Insert the product CD in the CD DVD drive of the host computer and open the Seagull Drivers folder on the CD Select the icon for the driver file and click it to start the installation bibe and Eoldes Tiski LJ Pgh icu ocn i Publish thes Folder to the Web WE Share this fodder 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers Seagull Driver Wizard E41 Welcome to the Seal
38. y in the printer driver printer menu and or software 2 1 Loading the label roll Place the printer ona flat surface and open the printer cover Pull out the print head release lever as shown in the illustration 1 and turn it anticlockwise to a top right position 2 Pull the release catch for the label roll guide to the right as shown by the blue arrow 1 Now slide the label roll guide forward and fold it up as shown by the blue arrow 2 Place the label roll on the label supply hub pushing it right up to the printer housing Do not apply too much pressure to avoid damaging the label stock Fold the label roll guide back down and push it against the label roll Note When moving the label roll guide hold it only by the end that is attached to the bracket not by its top Load the label roll into the printer as shown in the illustration Pass it through the printer as indicated by the blue arrows Pass the label stock through the sensor and up to the tear off plate Note Remember to set the movable sensor to gap black mark or tag hole by changing the position of the sensor with the adjustment wheel The labels pass between the wall of the printer housing and the adjustable paper guide Note Pass the labels through the printer as shown in the illustration 10 Return the print head release lever to its Original position Then close the printer cover 2
39. you back to upper level by pressing LEFT key Appears on the NAVIGATION ICON of Setting Value A To upper level Pages It guides you back to upper level by pressing UP key On Setting Value pages press RIGTH key to lock Lock the value for preventing unexpected change iei GE For locked value press RIGHT key again to unlock the value A On Setting Value pages press UP or DOWN key Scroll the value to scroll the values for your selection 24 3 4 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer Self Test Self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the printer 3 Turn the printer on again keeping the FEED button pressed The printer will now measure the label stock and store the label height 4 Once the printer has successfully measured the label stock it will print a self test label The contents of a self test printout are listed below Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics
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