Service Manual (Simplified Manual)
Contents
1. feeding method Auto Sheet Feeding 720 dpi X 360 dpi Print Speed HQ 1 5ppm Color throughput pattern Monochrome throughput pattern HS Color throughput pattern Monochrome throughput pattern Print Direction Automatically bidirectional Printing direction automatically changes according to print data print mode installed cartridged type Stacking Capacity of sheet feeder Plain paper 5mm stack Approx 50 sheets with 75g m LGL size 10 sheets Postcards Max 20 sheets Envelopes Max 5 sheets Transparencies Max 20 sheets Back Print Film Glossy photo paper Max 1 sheet Glossy film Max 1 sheet Fabric T shirt transfer Max 1 sheet Banner paper Max 1 sheet Detection functions Paper out Paper width Waste ink amount Ink out BJ scanner cartridge Environmental requirement During operation Temp 5 to 35 deg C 41 to 95 deg F Humidity 10 to 9096 RH no condensation Non operation Temp 0 to 35 deg C 32 to 95 deg F po Humidity 596 to 90 RH no condensation Power supply Input voltage Frequency AC100V 120V 50 60Hz LV Japan USA Canada AC220 240V 50Hz HV Europe Asia External dimension W paper tray support 370 W X 473 D X 241 H Applicable safety standards Printer FCC IC CE Mark TWN EMC C Tick VCCI Safety UL CUL CB Report GS CE Mark FIMKO DENTORI AS PSB CCIB KRN DENTORI 2 2 Product life Whichever of the following comes first 5 years Co2. 0SP 100 Parallel I F and USB USB only External Color Two tone color Two tone color Lower case Paper output tray Gray Access Cover Paper output tray Persona Blue Other Current color Others Canon Neutral 7 0 Paper output tray 2 part construction 1 part construction Can be folded Cannot be folded Cartridge BC 20 BC 21e BC 22e 1S 22 BC 20 BC 21e pec BC 22e 18 22 Not supported Attached Sample Service Test Print Check item 1 Non ejection of ink Total area of the sample below Check item 2 Top margin Ver X XX BC 20 Lost XX X Page count gt BK XXXX CL XXXX LD XXXX PaperCnt gt Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX BJYYYYY PurgeCnt Time yyyy Dotyyyy Mnu yyyy Crg yyyy Wip yyyy Dry OFF Purge Flag yyyy Door close USBSerialNo Yyyy Fch yy XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX Check item 4 Gray part XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX Paper size A4
3. Canon S1 00 QE 12E 0253 June 12 2001 Service Manual Simplified Manual DETAILS Description Part Number Remarks 100 QY8 1378 000 As product exchange servicing Simplified Manual applies only required data is included 100 S100SP Simplified Manual QY8 1378 000 1 Product Option Consumable list 2 Specifications 3 Error code list 4 Service mode Test print EEPROM reset 5 External view Parts list 6 H W troubleshooting flowchart 7 Special Service Information Attached Service Test Print BPQA 21 Rev 01 2001 6 12 1 Product Option Consumable lists 1 1 Products Canon Bubble Jet Printer 6863A001AA S100 6863A002AA 6863A003AA 6863A004AA 6863A005AA 6863A006AA 6863A007AA 6863A008AA 6863A009AA U K Canon Bubble Jet Printer 6863A010AA JAPAN BJ S100 Canon Bubble Jet Printer 6863A014AA S100SP 6863A012AA 6863A013AA 6863A015AA 6863A016AA 6863A017AA 6863A011AA 1 2 Options None 1 3 Consumables Product Name Product Code Canon BJ Cartridge F45 0561 BJ Cartridge BK BC 20 Canon Color BJ Cartridge F45 1301 BJ Cartridge Regular Color BC 21e Canon Ink Cartridge F47 0731 Ink tank for BC 21e BK ead P Canon Ink Cartridge F47 0741 Ink Tank for BC 21e Color pn C DU a BC 22e IS 22 Not supported 2 Specifications 2 1 Specifications Note Differences from the base model BJC 2100 2100SP are in REC Po DeskTop serial color bubble jet printer Paper
4. lor printing 3000 pages Black printing 10000 pages 3 Error Code List Errors will be displayed on the host computer monitor The host computer should be set to ECP or Nibble mode Use the BJ Status Monitor in Windows Error condition Push RESET botton to paper feed Close front cover Remove jammed paper Install BJ cartridge and close front cover Install correct BJ cartridge and close front cover Error indication rinter is out of paper ront cover is open aper jam J cartridge is not installed ncorrect cartridge is installed Error Code 1000 200 300 400 me position error H W fail Replace printer arriage control error H W fail Replace printer ead temperature error H W fail Replace printer rinter temperature error H W fail Replace printer o cartridge while printing H W fail Replace printer aste ink full H W fail Replace printer urging operation error H W fail Replace printer OM error H W fail Replace printer M error H W fail Replace printer EPROM error H W fail Replace printer o Q I m 1000 9000 9100 5200 _ 6800 4 Service Mode Function nction Proedwe Remarks Cleaning the BJ cartridge a U 1 the BJ cartridge Press and hold the Press and hold the RESET botton for 2 seconds or more ud for 2 seconds or mora ICleanngtime time while the AC cord is plugged in Approx 20seconds Test print Print nozzle check pattern Nozzle patter
5. n Double click the RESET button BC 20 21e while the AC cord is plugged in Service test print Control ROM Version See 1 service test print Needs BC 20 Page throughput Print sample See 3 Waste ink Amount Destination setting EEPROM Reset See 2 EEPROM reset Destination setting sewa mamom ef Destination On See 2 EEPROM reset Destination setting demem Service test print 1 Without the cartridge installed connect the AC power while holding down the RESET button 2 Release the RESET button press it down again within 5 seconds and release 3 Open the front cover install the BC 20 black BJ cartridge and set A4 sized paper 4 Double click the RESET button 5 Close the front cover 6 The printer starts service test printing 12 EEPROM reset Destination setting 1 Without the cartridge installed connect the AC power while holding down the RESET button 2 Release the RESET button press it down again within 5 seconds and release 3 Hold down the RESET button for 2 seconds or more and release 4 EEPROM Reset gt lt Destination setting gt Hold down the RESET button for 2 secs or more and release Japan Press the RESET button once SP Press the RESET button 3 times Others Press the RESET button twice After the button is pressed the carriage will move same number of times as the RESET button is pressed 3 Print sample of Service test print You can check the EEPROM settings by conduc
6. r to the attached sample regarding printing method 1 Non ejection of ink No Normal Outside of paper 3 Lines Replace print head and Not complete re print service test print 4 Gray part Black white lines gt Fail S waste ink capacity 10 or higher No Connect the computer by USB No Possible to print Yes lt Note for normal printer refurbishment gt At the final step of refurbishment be sure to set the purge reminder flag in accordance with 4 Service Mode lt EEPROM RESET gt The purge reminder flag is set by initializing the EEPROM Unplug the power cord immediately and do not print afterwards Purge Reminder flag Factory set so that purging operation will be performed twice when user initially installs the print head T Service Information 7 1 Replacement using whole unit Whole Unit WHOLE UNIT W O POWER SUPPLY UNIT Q10 1003 710 1 Remove the AC adapter from the printer returned by the user 2 Install the removed AC adapter in the replacement unit 3 Affix the product name label to the replacement unit The label has been packaged with the replacement unit 4 Set destination See 4 Service Mode for detail lt Composition of WHOLE UNIT W O POWER SUPPLY UNIT Enclosed Printer unit No product name label No AC adapter Paper pick up tray Paper output tray Product name labels Packing material 7 2 Differences from the BJC 2100 2100SP BJC 2100 210
7. ting a Service test print Control ROM Version Amount of waste ink Page throughputs of BK BC 20 CL BC 21e Ver X XX BC 20 Lost _XX X Page count BK XXXX CL XXXX LD XXXX PaperCnt gt Nol XXXX Cad XXXX Res XXXX Gls XXXX Sel XXXX Otr XXXX BJYYYYY PurgeCnt gt Time yyyy Dot yyyy Mnu yyyy Crg yyyy Wip yyyy Dry OFF Purge Flag yyyy Door close USBSeria No Yyyy Fch yy Paper type Destination setting Other Japan BJ S100 Self print SP S100SP Glossy paper Other S100 High resolution paper Postcard Plain paper 5 External View Parts List Parts List A O10 1003 710 N 1 WHOLEUNIT WOPOWERSUPPLYUNT aH3 3442 000 1 AC Adapter 100 120V 5 60HZ LV USA CANADAJAPAN QH3 3445 000 1 AC Adapter 220 240V 50 6042 HV Euope QH3 3448 000 1 AC Adapter 220 240V CHN ASIA AUS HV CHN ASIA AUS QH3 3452 000 1 AC Adapter 220 240V KRN HV KRN QH3 3450 000 1 AC Adapter 100 120V TWN LV TWN 6 H W Troubleshooting Flowchart Confirmation of printer operation when refurbishing Connect AC power No un Can CR LF motor noise be heard Open front cover No Does CRG move to head replacement position Yes Install print head Close front cover s um Does print head return to No home position listen for Yes lt Check items of Service Test Print gt Print the Service Test Print Refer to 4 Service Mode Refe
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