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Welch Allyn Connex® Integrated Wall System Service Manual

1. c Hold the communications board with one hand while grasping the radio board at the opposite end from the antenna connection and pull the radio board away from the communications board 2 Remove the antenna and antenna cable AAA AHA RR o J C e a Carefully disconnectthe antenna cable by lifting up on the wire neck just before the connection point b Use a softtool such as a spudger to separate the adhesive foam block from the inside of the chassis of the antenna plate Reassembly notes 1 If the antenna is removed clean the chassis and mounting surface with isopropyl alcohol 2 Peel the backing off the double stick tape and affix it to the chassis antenna plate Mount the antenna to the antenna plate 3 Attach the antenna cable to terminal G on the radio board Attach the other end of the cable to the antenna on terminal PG 4 Once the antenna radio and communications board are mounted and secure secure the antenna cable to the housing with Gaffer tape Remove the light bar e Remove the comms connection cover as described 1 Remove the two torx screws from the light bar cover Service manual 2 3 4 5 Disassembly and repair 67 Remove the light bar and cover
2. Connector Wiring harness Connects with Connector J1 AC to power supply IEC connector blue line in brown neutral Pressure J2 Main harness Main board J30 Pressure J3 N A Internal use only N A GND AC to power supply IEC connector green ground via ground stud Pressure Welch Allyn Connex Integrated Wall System ano aunssauo E 0014 MOSN3S zods 3 oua aunuvyaawaL 38044 aunuYNadau Sisos son asn TR 7 MU HUNE ROUES ET I lat ba anaow aan T1ndoW TOAS AINGOW AANLVAAAWAL aINGOW NAVAA VOR JIINVH 140d 1N3I19 8SN 5 tvog M edd Med BA anaon SV F SW
3. 1 Remove the light bar from the light bar cover Disconnect the light bar harness from the light bar board js WH Remove the light bar board from the light bar by sliding the board out from the connector end g We 3 aa Reassembly notes Insert the light bar board by placing the end without the connector into the open end of the light bar Make sure that you slide the light bar board into the light bar until the connector end is flush with the end of the light bar Make sure that you feed the light bar harness wires through the slot so they do not get pinched during reassembly Remove the fan 1 Open the chassis as described Disconnect the power cable from the fan harness connector 68 Disassembly and repair Welch Allyn Connex Integrated Wall System 2 Press the flanges on the sides of the fan harness connector and separate the fan connector from the power panel Remove the power panel e Open the chassis as described e Remove the fan as described 1 Remove the two harness connectors from the battery board Service manual Disassembly andrepair 69 2 3 Remove the two torx screws that attach the power panel to the front housing and slide the power pane
4. To locate the equipotential terminal see Controls indicators and connectors Ground stud connector Welch Allyn Connex Integrated Wall Systems are equipped with a ground stud equipotential terminal for electrical safety testing and to connect a potential equalization conductor To ensure use of the proper connector for safety testing the ground stud is recessed into the system s housing Do not use alligator style clamps or connectors The mating electrical connector requires self assembly by crimping it to appropriate connecting leads The mating connector Type POAG KBT6DIN order number 15 0010 consists of the right angled socket and insulator as shown in the next figure You can purchase the mating connector and the crimping pliers from the manufacturer Multi Contact http www multi contact com Perform this test only if there is a reason to doubt the integrity of the electrical insulation e g multiple trips of a residual current device or liquid ingress of a saline solution If you determine this test should be performed return the device to Welch Allyn for service 94 Electrical safety testing Welch Allyn Connex Integrated Wall System Item Description Type Order no The mating electrical connector a right angled socket made of POAG WB6DIN 01 0404 nickel plated brass with Multilam made of gold plated hard drawn copper alloy Insulator T POAG6 15 5004 24 Crimping pliers with mandr
5. E HHan Connects with Main board J23 External client Main board J14 Main board J11 External External Main board J49 External External External External Radio Not available on the Basic communications board Appendices 129 Connector Mini USB Mini USB USB Locking RJ45 Locking RJ45 Mini stereo Pressure USB USB USB USB Pressure 130 Appendices Radio board connectors Welch Allyn Connex Integrated Wall System Connector Wiring harness Connects with Connector B Not used Not used Pressure G Antenna cable Antenna board PG Pressure A notlabeled N A Standard communications board JR1 Pressure Antenna board connectors Connector Wiring harness Connects with Connector PG Antenna cable Radio board G Pressure PB Not used Not used Pressure 767 controller board connectors Service manual Appendices 131 Tid J8 Connector Wiring harness Connects with Connector J1 Optical assembly Handle cradle Pressure J2 Handle assembly Handle Pressure J3 Optical assembly Handle cradle Pressure J5 USB Main board J8 USB mini J8 Handle assembly Handle Pressure Power supply board connectors
6. Sp02 SpHb Settings Alarms Saturation Alarm Limits On Off Control Saturation Upper Limit Saturation Lower Limit SatSeconds Nellcor only Advanced Default view Default response Sweep speed Appendices 117 Default value On Adult 10096 Ped 10096 Neo 10096 Adult 9096 Ped 9096 Neo 9096 96 SpO2 Normal 25 mm s Settings Alarms Upper limit Lower limit Advanced Mode Units Averaging Trend view time Default value 17 0 g dl 11 0 mmol L 7 0 g dl 4 0 mmol L Venous g dl Medium 1hr 118 Appendices Welch Allyn Connex Integrated Wall System Temperature Settings Default value Alarms Temperature Alarm Limits On Off Control Off Temperature Upper Limit 101 F 38 3 C Temperature Lower Limit 94 F 34 4 C Advanced Unit of measure F Fahrenheit Display temperature conversion Enabled Default SureTemp Plus site Oral Pulse rate Settings Default value Alarms Pulse Rate Alarm Limits On Off Control On Pulse Rate Upper Limit Pulse Rate 120 bpm Ped 150 bpm Neo 200 bpm Pulse Rate Lower Limit Adult 50 bpm Ped 50 bpm Neo 100 bpm Tone volume Off Advanced Display source Enabled Service manual Patient manual parameters Appendices 119 Note Defaults appear when you use the up down arrow keys for entry Settings Default value Height 70 in 177 8 cm Weight 150 Ib 68 0 kg Pain 0 Respiration 12 Temperature 98 6 F 37 C
7. Advanced Display height Enabled Display weight Enabled Display pain Enabled Display respiration Enabled Display temperature 2 Disabled Display BMI Disabled Height units in Weight units Ib lYou can enable only four manual parameters 2 f a temperature module is available manual Temperature selection is not available 120 Appendices Device Welch Allyn Connex Integrated Wall System Settings Display brightness Allow display lock timeout Profiles Advanced Language Date time Date format Time zone Automatically adjust clock for daylight saving time reported by host Allow users to change date time Display date and time Display Display lock Display power saver Device power down Other Allow profile change Power line frequency Demo Type Default value Enabled Spot Check English mm dd yyyy UTC Disabled Enabled Enabled Never 2 minutes Never Enabled 60 Hz Autoplay Service manual Data management Settings Advanced Patient IDs Patient Name format Patient Primary label Patient Secondary label Require patient ID to save readings Search by patient ID Clear patient information on manual save Retrieve list Clinician IDs Clinician Label Require clinician ID to save readings Clinical data Automatically send on manual save Delete readings after successful send Emulate Spot Vital Signs LXi Search by clinician ID Require password Clear clinician information on manu
8. For systems with the radio option remove the radio board and antenna as described Remove the USB client cable from the outer side of the chassis by removing the two torx screws i 79 Functional verification and calibration Functional verification tests The functional verification tests help to confirm the proper operation of the device and its options These tests support the requirements of routine preventive maintenance It is not necessary to disassemble the device to perform these tests The tests may also be useful as a diagnostic tool to help isolate a malfunction Each time you open the case and prior to returning the device to service use the service tool Gold edition to complete the full suite of tests to ensure that all systems are operating within the design specifications Note For proper set up to perform these steps on your device see the Welch Allyn Service Tool s online Help Required equipment Note The tests performed by the Gold and Silver editions of the service tool require specific test equipment Some test equipment specific to this device must be purchased from Welch Allyn Other generic test equipment if not already available to the Biomedical Technician may also be purchased from Welch Allyn Reference the Welch Allyn Service Tool Help section for your device for proper setup to perform these steps Service tool edition Material no Description Gold Silver Qty 01802 1
9. Power on the device Touch the Settings tab Touch the Profiles tab Select Monitor Return to the Home tab Connect the Masimo Rainbow SET tester 103507 Give the device up to 30 seconds to stabilize and then verify a displayed pulse rate of 61 bpm 1 bpm and a displayed SpO2 of 81 396 If the SpHb option is active verify that the parameter is displayed with a reading of 14g dl 1 g dl Perform a Nellcor SpO2 test Use this procedure to test only the device Sp02 function 1 2 Power on the device Connect the Nellcor SRC MAX SpO2 functional tester to the SpO2 input connector through a Nellcor DOC 10 extension cable Note In the following tests if the SRC MAX defaults are outside the device alarm limits readjust the limits or silence the alarms Verify the following on the SRC MAX e All ofthe device LEDs flash left panel center panel and right panel The SRC MAX initializes to default condition where the four test parameter LEDs are lit closest to their selector buttons e The default pulse rate is 60 bpm and the default SpO2 is 75 Give the device up to 30 seconds to stabilize and verify a displayed pulse rate of 60 3 bpm and a displayed SpO2 of 75 2 Setthe SRC MAX pulse rate to 200 bpm Service manual Functional verification and calibration 87 6 Give the device up to 30 seconds to stabilize and verify a displayed pulse rate of 200 3 bpm 7 Setthe SRC MAX SpO2 saturation percentag
10. rer Regulatory Affairs Representative Welch Allyn Limited Navan Business Park Dublin Road Navan County Meath Republic of Ireland BRAUN eee Advancing Frontline Care Contents SYTmibOlSu iet Prot heehee hatha bandanas 1 Safety T I AF TR FR FN 3 Warnings and caution Su Aet ne wdi iater Ty beet e De e eto dw AL nL O bate tds 3 General safety considerations c csccscssscssessesssssscsssssecsecsecescescsuesseesecescsussucsneeseeeseessenesneeasensesneess 4 Electrostatic discharge ESD iaa ia ded trei decida ap tits 4 CHWEF OW d oe ets ta tra tra pda repaired xa Rd a et des des 7 Purpose and sCODe iau deu erret ed ree fob Bar efe Yd deae teneor reb tere Ad 7 Technical support services 0 0 seccecsessesscseeseeseeecsesseeececsesneeseseesecueseeeeeaseasseeaseassesateseeasaeseteeeeeaeenes 8 Recommended service intervals sese tenerent tnter tnnt 12 The Welch Allyn Service Tool sese 13 Battery performaliCe 2 ace b Rte Feste eed i hd verte ed ie ce avers 14 Controls indicators and connectors eeeeeeseeessssseeeeeee 17 Service 30i PLUME YR ETT Eie aaar FYRR RR I FN 21 Access the Service screens sccsessessessesseesseseessessessessessesscsscsassscsscsussussussucsucsuesuesuessesatsseeaseass 21 Generalttabn inii wiw AF WY dod Hd AW yd Wd FFF SN adv sacs TACH I 22 Self testS tab nu dwin cie i erben ite i Br dete Fir dna a
11. Remove the Ethernet cable a Disconnectthe Ethernet cable from the Ethernet cable connector at J11 on the main board b Remove the screw that secures the Ethernet cable P clamp to the main board c Remove the Ethernet cable 3 Remove the seven small Phillips screws that secure the main board to the LCD frame e S Cu Ww gt Clo 4 anmatidoanp 4 Remove the main board Reassembly notes e Ensurethatthe LCD flex cable is not under the main board Service manual Disassembly andrepair 73 N Caution The LCD flex cable is extremely fragile and easily damaged Do not cause creases that may break the connections Route the Ethernet cable outside the PEM stud and not underneath the main board Connect the end of the Ethernet cable with the shim facing the main board When securing the main board do not install a screw near J30 on the lower left side of the board until installing the Ethernet cable If the light bar is not installed install the light bar harness into the housing positioning the ferrite bead near the main board When replacing the main board When ordering the replacement main board order the standard license for the model being serviced You will receive an authorization code to enter in the service tool to reactivate the licenses included with the original configuration After reassembling
12. Remove the end cap or thermometer housing by sliding the piece away from the wall and then to the right 3 For systems with the Braun thermometer option disconnect the USB cable from the rear of the Braun housing 4 Locate and remove the module retaining plate by removing the four No 2 Phillips screws 3g 5 Slide any blank face plates or modules to be removed toward the open end Note When removing any connected modules disconnect the USB cables before you remove the module Service manual Disassembly andrepair 57 Reassembly notes When aligning the module with the housing the USB connection is on the bottom The temperature module must always take up the last two spots closest to the end The blank cover s beveled edge must be on the right when facing the device for proper alignment Remove the system from the wall and remove the battery Power down the system Disconnect any detachable sensors and cables including Blood pressure cuffs and hoses e Temperature probes and cables e Braun thermometer e Sp02 sensors and cables e 3 5V instrument heads Remove any items in the storage area and any other loose items before attempting to remove the system from the wall Close the storage area door and seal it with a piece of adhesive tape to prevent the door from opening Remove the speculum holder by lifting it up and away from the handle housing 2 Remove the AC power cord Remove the c
13. Settings gt Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters Purchase a license and install the license using the service tool Check cables and connections Use the service tool to test connectivity Replace cables Consult the scale directions for use Suggested action Replace the USB cable Check the internal USB connection Replace the temperature module Check the error logs for temperature errors Replace the main board if necessary Service manual Troubleshooting 39 Braun ThermoScan PRO 4000 thermometer Symptom Possible cause Suggested action The thermometer batteries The rechargeable battery pack no longer Replace the rechargeable don t charge takes a charge battery pack Primary AA batteries are installed in the Replace the batteries with a thermometer rechargeable battery pack The dock LED is green butthe Primary AA batteries are installed in the Replace the batteries with a battery is low or depleted thermometer rechargeable battery pack The dock is defective Replace the dock Thermometer readings do not The external USB cable is unplugged Check the external USB transfer to the device connection Communication interrupt wrench error 1 7 Reboot the device and later Note For additional troubleshooting tips for the thermometer see the manufacturer s product documentation Manual parameters Symptom Possible cause Sugges
14. call for service Take or enter vital signs before saving Disable Require patient ID to save readings on the Patient IDs tab available from the Data management tab in Advanced settings Disable Require clinician ID to save readings on the Clinician IDs tab available from the Data management tab in Advanced settings Add a patient ID Delete a patient from the list to add a new patient Stop intervals before changing the patient Check network connection Check Radio Configuration settings Confirm the clinician ID and password if applicable and retry Power down and restart the device Check the network connection 52 Troubleshooting Welch Allyn Connex Integrated Wall System Status message Possible cause Suggested action Check the Radio Configuration settings Verify that the server is available 53 Disassembly and repair These procedures provide instructions for system disassembly and board removal Except where otherwise noted the assembly procedure is the reverse of the disassembly procedure An exploded view of the assembly precedes disassembly instructions with callouts referencing the parts In the instructions numbers in parenthesis refer to callouts in the exploded drawings Each procedure may include one or both of the following e Reassembly notes This contains information specific to reassembly not addressed in the disassembly instructions e When replaci
15. m o cn em o mp gt Launch the service tool on the PC If the simplified interface is active choose the Service option Log on with User ID ADMIN without entering a password Connect the device to the PC using the USB 2 0 5 pin type A to mini B cable 4500 925 Power on the device Connect the BP Y tube 5082 183 to the BP connection Connect each end of the four way hose connection Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Click Leak Test in the NIBP Sensor pane on the right side of the window Follow the prompts until the test completes Click Close To view the results open the active log file by selecting File gt View Log File gt Active log file gt Ok Torecord the results of your test go to Service record 84 Functional verification and calibration Welch Allyn Connex Integrated Wall System NIBP over pressure test Silver edition The NIBP over pressure test is performed automatically using the service tool The over pressure test verifies that the NIBP system will prevent the pressure from exceeding 329 mmHg in adult mode and 164 mmHg in neonate mode To pass this test the device must shut down the pump and open the valves when the pressure is between 280 mmHg and 329 mmHg in adult mode or 130 mmHg to 164 mmHg in Neonate mode Perform an NIBP over pressure test Note If you are performing this test after pe
16. A Caution The LCD flex cable is extremely fragile and easily damaged Do not cause creases that may break the connections Insert the display into the bezel in the front housing with the exposed board on the bottom Verify that the LCD flex cable feeds through the bezel s clearance feature Place the LCD frame over the display Verify that the LCD frame does not cover the LCD flex cable When replacing the LCD Peel the protective sheet from the LCD display e Add tape to the edge of the LCD frame where the harness passes through to connect to the LCD display to prevent abrasion to the LCD harness e When adding the ferrite beads align the beads with the marks on the LCD frame e Verify that the foam strips are installed on the back of the display near the top and bottom edges and extend half way up from the bottom on both sides of the LCD display Service manual Disassembly andrepair 75 Remove the module well e Remove the modules from the chassis as described e Open the chassis as described 1 Disconnect USB cables 6 and 7 from the main board 2 Remove the torx screws on both sides of the module well f f 3 Remove the module well from the front housing Remove the attached US
17. Caution When the system case is opened regard all parts as extremely fragile Execute all procedure steps with care and precision 54 Disassembly and repair Welch Allyn Connex Integrated Wall System A Caution Observe screw torque specifications especially with screws that secure directly into plastic standoffs A Caution To avoid mismatching screws and holes keep the screws for each piece with that piece as you remove modules and circuit assemblies Required tools and equipment 1 Phillips bit 2 Phillips bit 10 Torx bit Torque driver calibrated for 6 0 in Ib 1 0 in Ib Torque driver calibrated for 7 5 in Ib 20 5 in Ib Slotted screwdriver Tweezers Needle nose pliers Spudger Tie wrap tool calibrated for torque specification 5 INT Tie wrap cutter Soft lens wipes Scissors or other cutting device Canned air Adhesive tape Gaffer tape Note For a list of the equipment required to perform functional verification and calibration see Required equipment in Functional verification tests Power down the system Touch the Settings tab 2 Touch the Device tab 3 Touch Power down This power down method which places the system into Standby mode ensures that patient measurements are retained in the system memory for a maximum of 24 hours These saved measurements are available for recall printing or to send electronically to the network This method also ensures that any configuration settings you have changed
18. Click NIBP Sensor under the Device Information tab Click Accuracy Check in the NIBP Sensor pane on the right side of the window Connect the 500 CC volume Turn on the pressure meter and zero if necessary Checkthe accuracy at0 mmHg Record the reading on the pressure meter and the service tool and compare the results 86 Functional verification and calibration Welch Allyn Connex Integrated Wall System 20 21 22 23 Using the hand bulb pressurize the NIBP system to 50 mmHg 5mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 150 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 250 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Compare the reading on the pressure meter to the service tool reading and record the results Click Open valve to open the NIBP valves Verify pressure on the meter and service tool go to zero Click Done to complete the check To record the results of your test go to Service record SpO2 SpHb and RRa tests Use this procedure to test the device s SpO2 SpHb and RRa functions if included Perform a Masimo SpO2 and SpHb test TAOG cl sBe O Ne
19. NNT a e Acomplete return shipping address e Acontact name and phone number e Any special shipping instructions e A purchase order number or credit card number if the product is not covered by a warranty e A full description of the problem or service request 1 Contact Welch Allyn and request a Return Material Authorization number Note Welch Allyn does not accept returned products without an RMA Service manual Overview 11 2 Ship the system to Welch Allyn observing these packing guidelines a C Remove the battery all hoses connectors cables sensors power cords and other ancillary products and equipment except those items that might be associated with the problem Recommendations for returning the Lithium lon battery e Use ground transportation to return batteries e freturning multiple batteries package each battery individually e Use packaging provided by Welch Allyn or the battery manufacturer e Donotpack a defective battery in checked or carry on baggage if traveling by air Packaging e Ifyou return the battery with the system remove the battery seal the battery in an antistatic plastic bag and place the battery in the position reserved for the battery in the original shipping carton near the system e Ifyou return the battery separately package the battery in the replacement battery plastic bag and shipping box If the original shipping carton or replacemen
20. Not available for this model Available for this model Included with this model Supported software upgrades Software improvements and added features will only be available in the latest versions of software If your device encounters issues with an older version of software you may be asked to upgrade the software to the current release To receive the latest software versions you must install PartnerConnect with the Welch Allyn Service Tool See the Welch Allyn Service Tool help files to learn how to upgrade your device software Software updates and upgrades are supported as shown in the table below New software upgrades will be pushed out to all devices using PartnerConnect Model 84 Series 85 Series NIBP an Sp02 SureTemp Plus Braun Dock Radio O O Requires host software version 1 50 01 O Not available for this model Supported for this model Service manual Options upgrades and licenses 97 Licensed features Model 84 Series 85 Series Connectivity 6 e Barcode reader Application framework O Weight scale Masimo SpHb Profiles Spot check o Triage o o Monitor e Requires host software version 1 70 00 O Not available for this model Available for this model Included with this model Install options All internal option installations entail opening the system case and performing some disassembly Because this pro
21. Specification 0 4 F 0 2 C Actual reading Pass Fail 96 8 F 36 0 C 96 4 F to 97 2 F 35 8 C to 36 2 C 101 3 F 38 5 C 100 9 F to 101 7 F 38 3 C to 38 7 C 105 8 F 41 0 C 105 4 F to 106 2 F 40 8 C to 41 2 C 93 Electrical safety testing Welch Allyn recommends performing ground continuity leakage current and dielectric strength tests when replacing the power supply or primary wiring according to EN IEC 60601 1 Medical Electrical Equipment Part 1 General Requirements for Basic Safety and Essential Performance or EN IEC 62353 Medical Electrical Equipment Recurrent Test and Test After Repair of Medical Electrical Equipment Due to the variability of test equipment in the field Welch Allyn does not include specific instructions to perform electrical safety tests When performing electrical safety tests refer to your test equipment manuals for detailed instruction The following table provides connections and test limits to assist you in performing these tests Test Limits Ground continuity Ground continuity from EP stud equipotential terminal to the Gnd pin of the IEC power connector shall be no greater than 0 1 ohms Leakage current Leakage current shall be less than 300 pA from EP stud to mains Line and Neutral pins of the IEC power connector Dielectric strength Dielectric strength shall be 1 8 kVAC EP stud to IEC mains Line and Neutral pins of the IEC power connector
22. assembly material no 104253 No Item Oty 3 Handle cradle and opticals assembly cool blue 1ea Serv Kit Housing front handle material no 104262 No Item Oty 4 Housing front handle 1ea Serv Kit Housing rear handle material no 104263 No Item Oty 5 Housing rear handle lea Serv Kit Handle holder material no 104278 No Item Qty n a Handle holder 1ea Serv Kit IR connector and wire assembly material no 104281 No Item Oty n a IR connector and wire assembly 1ea 3 5V coaxial ophthalmoscope assembly material no 11720 No Item Oty n a 3 5V coaxial opthalmoscope assembly 1 ea Service manual Field replaceable units 107 Diagnostic otoscope with throat illuminator assembly material no 23820 No Item Qty n a Diagnostic otoscope with throat illuminator assembly lea Panoptic assembly without blue filter material no 11810 No Item Qty n a Panoptic assembly without blue filter 1ea Dispenser Large ear speculum Connex IWS Full material no 52100 PF No Item Oty 7 Ear speculum dispenser large 1ea Dispenser Small ear speculum Connex IWS Full material no 52400 PF No Item Oty 8 Ear speculum dispenser small 1ea Modules Serv Kit Module assembly MODPG NIBP material no 104248 Item Oty Module assembly MODPG 1ea Serv Kit Module assembly SpO2 Nellcor material no 104282 Item Oty Module assembly SpO2 Nellcor 1ea Serv Kit Module assembly Sp02
23. error log files or use the service tool to perform a functional test on the module reporting the message NIBP messages Message Alarm NIBP air leak check cuff and tubing connections NIBP not functional Call for service Unable to determine NIBP Possible cause The NIBP module has an air leak A calibration error occurred Suggested action Check the cuff and tubing connections If no external leaks are found replace the NIBP module Review the error log to determine the specific error Calibrate the NIBP system using the service tool Internal errors or messaging errors occurred Review the error log The ambient temperature is out of range Pressure exceeded the maximum limit for check connections limit patient this patient mode movement Unable to determine NIBP check connections and tubing Incorrect NIBP cuff size check patient type Inflation too quick check NIBP cuff and tubing connections Unable to determine NIBP check inflation settings Information User cancelled NIBP reading 1 Reguires the service tool Gold edition The NIBP tubing has a kink A neonate cuff is in use with the system in adult or pediatric mode NIBP inflation was too guick Target pressure was too low Too many attempts Blood pressure reading cancelled by user Use the system in the specified temperature range Check connections limit patient movement Clear the alarm and retry NIB
24. for your supported products including software upgrades for the service tool Install updates and upgrades The service tool can read the firmware version for each module and check for available updates or upgrades Create a work list The work list provides information about service actions referred to as work orders that are waiting for you to perform on your maintained devices Work orders may include periodic calibrations upgrades or license installations Schedule periodic maintenance You can use the service tool to set the service interval for each maintained device View and save logs You can download and save log files from the device for analysis to help diagnose and identify reported issues Create user accounts Administrators can create user accounts and set permission levels to control access to the features allowing one group to perform administrative tasks and another to perform service tasks Restricting access prevents the service tool from being used to make unauthorized changes on a connected device Perform calibration check You can use the service tool to test the device to ensure that its performance meets calibration specifications A calibration check is required to meet the periodic maintenance requirements Perform functional verification and calibration The service tool can check any device requiring calibration and if necessary calibrate the device to match the design specifications This feature is n
25. from the housing by removing the two large Phillips screws Ni m 3 Disconnect the power button cable from the main board at J6 4 Disconnect and remove the Ethernet cable 5 Osea 9 M 0 _ 9090099000 e 6 Lift the LCD and the attached main board from the housing 7 Remove the module well as described 8 Remove the two module tracks by removing the four torx screws 78 Disassembly and repair Welch Allyn Connex Integrated Wall System Replace the power button 1 6 Open the chassis as described Remove the module well as described Disconnect the power button flex cable from the main board at J6 Peel off and discard the power button from the front housing Thoroughly clean the housing surface with isopropyl alcohol before applying the new power button Completely remove the adhesive from the rear of the new power button Route the power button flex cable through the slot on the front of the system and firmly press the power button in the recessed well of the front housing 9 er P lt Connect the power button flex cable to J6 on the main board Remove the chassis Open the chassis as described Remove the power supply as described Remove the Comms PCBA as described
26. is required prior to shipment for all loaners not covered under a support agreement The loaner fee can be found on the Welch Allyn loaner price list Welch Allyn Service Centers that provide repair service for this product can on request loan a device for use while the device is being repaired Loaned devices are provided free of charge for products repaired while under a support agreement that includes a free loaner provision Loaner equipment for the individual component modules is not available Service manual Overview 9 Service options Partners in Care service agreements While product warranties provide basic assurance of Welch Allyn hardware quality they may not include the full range of services and support you need Welch Allyn offers premium service and support through our Partners in Care program Whether you service your own devices and require a minimum of support or rely on us to service your device Welch Allyn provides a program that will meet your needs For more information visit our web site at www welchallyn com or call your sales representative Warranty service All repairs on products under warranty must be performed or approved by Welch Allyn Refer all warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service Center Obtain a Return Material Authorization RMA number for all returns to Welch Allyn Product Service A Non warranty service Caution Unauthorized repairs will
27. repair 61 e Attach the connector with the black and white wires to the optical detector indicated by the letter B molded into the cradle plastic Attach the connector with the red and white wires to the optical emitter The wires should face inward once the handle cradle is assembled e Snap the handle cradle assembly into the front housing Make sure that the cradle assembly tab and the beveled edge are at the top of the housing Open the chassis e Remove the system from the wall and remove the battery as described e Remove the handle module assembly from the main assembly as described 1 Remove the six large Phillips screws 2 For systems with the Braun thermometer option disconnect the USB cable from the rear of the Braun housing 3 Remove the two large Phillips screws that hold the end cap or the thermometer housing in place and remove the end cap or thermometer housing 4 Gently pry the housing plastic away from the USB port enough to clear and lift the chassis slightly away from the front housing 62 Disassembly and repair Welch Allyn Connex Integrated Wall System A Caution Multiple wire connections are still connected between the front housing and the chassis These must be disconnected before it is safe to completely separate the two pieces 5 Carefully lift the chassis away from the front housing while le
28. s standards and according to the manufacturer s recommendations and instructions Always follow the manufacturer s directions for use Welch Allyn recommends that only Welch Allyn service personnel or an authorized repair center perform warranty service Performing unauthorized service on a device that is within warranty may void the warranty Electrostatic discharge ESD SENSITIVE ELECTRONIC DEVICES DO NOT SHIP OR STORE NEAR STRONG FOR HANDLING ELECTROSTATIC ELECTROMAGNETIC ELECTROSTATIC MAGNETIC OR RADIOACTIVE FIELDS SENSITIVE DEVICES A OBSERVE PRECAUTIONS A Caution Electrostatic discharge ESD can damage or destroy electronic components Handle static sensitive components only at static safe workstation A Caution Assume that all electrical and electronic components of the system are static sensitive Electrostatic discharge is a sudden current flowing from a charged object to another object or to ground Electrostatic charges can accumulate on common items such as foam drinking cups cellophane tape synthetic clothing untreated foam packaging material and untreated plastic bags and work folders to name only a few Electronic components and assemblies if not properly protected against ESD can be permanently damaged or destroyed when near or in contact with electrostatically charged objects When you handle components or assemblies that are not in protective bags and you are not sure whether they
29. the device you want to install the software on Licenses are available for purchase to turn on additional software features or communication options If you want to install licenses you will need the service tool Silver or Gold edition and an internet connection If you purchase a license you will receive a code to enter in the service tool running on a PC connected to the internet that will contact a server and download the license file The service tool connects with the device to install the license to turn on the advanced feature A more detailed description of the license process can be found in the service tool help files Note When a license authorization code is used to activate the license the authorization code is tied to the device s serial number Save the license authorization code with the serial number for future use If the main board is replaced you will need the authorization code to reactivate the license files Available options upgrades and licenses The following options upgrades and licenses can be added to each model s base configuration Options Model 84 Series 85 Series Masimo A 96 Options upgrades and licenses Welch Allyn Connex Integrated Wall System Model 84 Series 85 Series Nellcor m SureTemp Plus Braun ThermoScan PRO 4000 Masimo with SpHb enabled O e 0 Radio Requires host software version 1 50 01 Requires host software version 1 70 00 O
30. the system use the service tool to provision the system as follows O Enter the system s serial number This can be found on the bottom of the system Restore any previously licensed features by entering the authorization code in the service tool Use the authorization codes that accompanied the replacement board along with any additional license authorization codes previously installed Record the device serial number on the license authorization code cards received with the replacement board and retain for future use If the license is lost you can reuse the authorization code on the same device Update the host controller software to the current version If the current version of the host software is not available after connecting the device to the service tool contact Welch Allyn Technical Support Remove the LCD Remove the main board as described 1 Disconnect the LCD harness from the LCD For easier access to the connector you can slide the ferrite bead up the harness closest to the connector 74 Disassembly and repair Welch Allyn Connex Integrated Wall System 2 Remove the four Phillips screws that secure the LCD frame 3 Remove the LCD frame Note Be sure to support the LCD display if you are removing it with the frame The foam strips on the display may cause the display to stick to the LCD frame 4 Remove the LCD display Reassembly notes Ensure that the LCD flex cable is not under the LCD frame
31. void the product warranty Welch Allyn product service and authorized service centers support non warranty repairs Contact any Welch Allyn regional service center for pricing and service options Welch Allyn offers modular repair parts for sale to support non warranty service This service must be performed only by qualified end user biomedical clinical engineers using this service manual Service training is available from Welch Allyn for biomedical clinical engineers For information go to www welchallyn com support technical monitoring suppt training htm Partners in Care service and support agreements Material no Item Material no Item S1 CIWS Connex Integrated Wall System S1 CIWS 2 Connex Integrated Wall System Comprehensive partnership Comprehensive Comprehensive program 1 year partnership program 2 years S2 CIWS Connex Integrated Wall System S2 CIWS 2 Connex Integrated Wall System Bio med partnership program 1 Bio med partnership program 2 year years S4 CIWS Connex Integrated Wall System S4 CIWS 2 Connex Integrated Wall System International extended warranty 1 year International extended warranty 2 years only only 10 Overview Repairs Welch Allyn Connex Integrated Wall System A Welch Allyn Service Center must perform all repairs on products under warranty unless you have purchased a Welch Allyn support agreement allowing you to service the device while under warranty A Caution Unauthorized repairs
32. 10 Tester calibration 9600 plus JS 3 DOC 10 Cable SpO2 extension Nellcor JS 1 SRC MAX Nellcor portable oximetry tester 1 06138 000 CAL KEY assembly M690 692 v4 1 4500 30 Blood pressure hose 5 ft JS 1 80 Functional verification and calibration Welch Allyn Connex Integrated Wall System Service tool edition Material no Description Gold Silver Qty 5082 183 BP Y tube no fittings 1 8 in tube JS 1 103507 Masimo Rainbow SET tester Masimo part 2368 v4 1 4500 925 USB 2 0 5 pin type A to mini B cable gold 6 ft JS 1 407691 Service test box 1 541 USB001 OAE USB 6 cable v4 1 407022 Assy MMF Nurse call cable Service 1 713549 USB 2 0 Dual A to Single Mini B Cable 1 200 20001N Pressure meter NETECH v4 1 407672 BP Test volume repair fixture 113670 v4 1 Off the shelf item NetGear router a b g or equivalent J 1 660 0138 00 Cable patch 5 RJ45 T568B JS 1 6000 30 Single tube blood pressure hose 5 ft JS 1 T46530RF CD CO2 calibration kit available from Scot Medical 1 includes e Calibration gas containing 5 C02 21 02 Bal N2 e Tubing adapter T piece e Calibration line Calibration FilterLine 103521 Welch Allyn Service Tool J 1 PC running Windows XP SP3 or Windows 7 1 About the Welch Allyn Service Tool The service tool is required to complete functional verification and calibration tests The service tool is available in the following editions e Silver level Enables a basic tes
33. 6 x 3 8 wide 3 4 long 4ea Foam strip 0 75 Square 6 ea Material no Item Notes 103371 Bar code reader 103372 Spot profile 103373 Triage profile 104245 Connex Integrated Wall System standard license 104197 Weight scale 104196 Application framework Partners in Care service and support agreements Material no Item S1 CIWS Connex Integrated Wall System Comprehensive partnership program 1 year Material no S1 CIWS 2 Item Connex Integrated Wall System Comprehensive Comprehensive partnership program 2 years 110 Field replaceable units Material no Item Welch Allyn Connex Integrated Wall System Material no Item S2 CIWS Connex Integrated Wall System S2 CIWS 2 Connex Integrated Wall System Bio med partnership program 1 Bio med partnership program 2 year years S4 CIWS Connex Integrated Wall System S4 CIWS 2 Connex Integrated Wall System International extended warranty 1 year International extended warranty 2 years only only service and repair training Note Reguired to be eligible to receive the service tool Gold edition Material no Item CIWSREP TRN Connex Integrated Wall System repair training CIWSREPW TRN Connex Integrated Wall System repair web training Appendices Decontamination and cleaning requirements As a safety precaution the system must undergo decontamination before being returned to Welch Allyn for service repair inspection or disposal Note Contaminated i
34. B cables if necessary Reassembly notes e When aligning the module with the housing the USB connection is on the left e The NIBP module must always be in the front slot e Make sure that the USB cables are routed through the module well to the correct corresponding module o The NIBP module must be connected to USB position 7 on the main board 76 Disassembly and repair Welch Allyn Connex Integrated Wall System The Sp02 module must be connected to USB position 6 on the main board Module USB connectors TART 5 9 9 Material USB slot number Connection 1 715891 MCE to modules Braun if required 2 715891 MCE to modules 3 715891 MCE to modules 4 715891 MCE to modules 5 715891 MCE to modules 6 715891 MCE to Sp02 1 715891 MCE to NIBP 8 712980 MCE to communication board 9 n a none 10 715891 MCE to handle module PCBA 11 713282 MCE to comms Remove the front housing e Remove the modules from the chassis as described e Remove any modules or blank face plates from the main housing as described e penthe chassis as described e Remove the light bar as described e Remove the power panel as described e Remove the power harness and main harness from the main board as described 1 Disconnect all USB connections from the main board Service manual Disassembly and repair 77 2 Remove the five bundled cables
35. EC connector a Disconnect the three power wires TUN b Pushinonthe three plastic release tabs to release it ONT Remove the communications board e Open the chassis as described 1 Disconnectthe mini USB connection on the outside of the chassis ESI 2 Turn over the chassis to access the communications board 3 Remove the four torx screws Service manual Disassembly and repair 65 9 9 i 4 Lift the communications board from the chassis 5 For systems with the radio option rotate the communications board counter clockwise Make sure not to pull on the antenna cable Turn the board over and place it inside the chassis ganwn 6 If replacing the communications board remove the radio board as described in Remove the radio board and antenna Remove the radio board and antenna A Caution Do not remove the radio antenna from the chassis unless you are replacing the radio and antenna or the chassis e Open the chassis as described e Remove the communications board as described 1 Remove the radio board a Turnthe communications board over to access the radio board taking care to avoid straining the antenna cable b Remove the four small Phillips screws securing the radio board to the communications board 66 Disassembly and repair Welch Allyn Connex Integrated Wall System
36. Inaccurate measurement risk Dust and particle ingress can affect the accuracy of blood pressure measurements Use the system in clean environments to ensure measurement accuracy If you notice dust or lint build up on the system s vent openings have the system inspected and cleaned by a qualified service technician Caution To ensure that the system meets its performance specifications store and use the system in an environment that maintains the specified temperature and humidity ranges Caution The system may not function properly if dropped or damaged Protect it from severe impact and shock Do not use the system if you notice any signs of damage Caution Do not connect more than one patient to a system or connect more than one system to a patient Caution Do not operate the system in the presence of magnetic resonance imaging MRI or hyperbaric chambers Caution Do not autoclave the system Autoclave accessories only if the manufacturer s instructions clearly approve it 4 Safety Welch Allyn Connex Integrated Wall System General safety considerations If the system detects an unrecoverable problem it displays an error message For more information see Troubleshooting To ensure patient safety use only accessories recommended or supplied by Welch Allyn See the accessories list in the Welch Allyn Connex Integrated Wall System Directions for use part number 104092 Always use accessories according to your facility
37. Masimo MX material no 104290 Item Oty Module assembly Sp02 Masimo MX 1 ea 108 Field replaceable units Welch Allyn Connex Integrated Wall System Serv Kit SureTemp module CIWS material no 104292 Item Qty Module assembly SureTemp 1ea Upgd Kit PW Masimo MX with SpO2 SpHb Mod material no 104591 Item Oty Module assembly Sp02 SpHb Masimo 1ea Authorization code for SpHb UI license 1ea Installation instructions 1ea Masimo SpHb SW upgrade sold by WA material no 104361 Item Oty Masimo software license 1ea Welch Allyn SpHb user interface license 1ea Authorization code for online upgrade 1ea Serv Kit PW Masimo MX SpO2 SpHb repair replacement only material no 104573 Item Oty Module assembly Sp02 SpHb Masimo 1ea This service kit can be used only to replace an existing SpHb enabled module Miscellaneous parts Serv Kit CIWS screw and hardware material no 104241 Item Oty Cable tie mount 6 ea Cable tie 6 inch 6 ea Ferrite Snap 0 788 OD 0 26 ID 1 55 LG black 1ea Service manual Licenses Field replaceable units 109 Item Qty Screw M4 x 10 Pan head with nyloc 10 ea Screw M3 x 0 5 Pan phillips 10 ea Screw Pastite 44 20 x 500 Pan head 10 ea Nut hex lea Shoulder screw M4 PHD 5 ea Standoff harness lea Washer lock serrated 4ea Washer flat 4ea Washer M3 4ea Strain releif comms PW 1ea Tape mirrors 0 94 x 0 94 1ea CCH44 S10 P clamp 0 437 4 ea Clamp cable 3 1
38. Mgr Timeout 000 35 01 310 TASK HostProxy1 BUF USB write error d 1 e 21 000 35 01 310 TASK HostProxy1 BUF HP WACP Send Failed 000 36 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 00 00 003 TASK Init BUF 28 May 2010 19 00 35 ver 1 00 00 C0038 1 00 00 C0038 P2 000 00 00 320 TASK CtriMce BUF Serial number 000 01 31 341 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 06 00 322 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 11 00 332 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 00 00 003 TASK Init BUF 28 May 2010 19 15 42 ver 1 00 00 C0038 1 00 00 C0038 P2 000 00 00 323 TASK CtriMce BUF Serial number 000 06 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 11 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode ConnMgr Timeout 000 16 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCade ConnMgr Timeout KM View Data General Parameters Management Network View an error or event log 1 Goto the Service screens as described in Access the Service screens 2 Touch the Logs tab View a log report e Toview an error log select Error e To view an event log select Event 26 Service menu Welch Allyn Connex Integrated Wall System Device tab Ci Advanced Settings Device name m Fimrware version Hardware version Manufactured date S
39. P Check the connections and tubing for kinks Clear the alarm and retry NIBP Check the patient type Clear the alarm and retry NIBP Check the connections and tubing for kinks Clear the alarm and retry NIBP Check inflation settings and change as necessary Clear the alarm and retry NIBP Change the inflation setting Touch OK to dismiss 44 Troubleshooting Welch Allyn Connex Integrated Wall System Message Possible cause Tube type does not match The tube type connected to the system does device configuration not match the NIBP configuration NIBP measurement is available The single lumen switch on the NIBP connection is stuck Excessive patientmovement The NIBP reading was deemed not precise Suggested action Touch NIBP Start button to dismiss and restart the NIBP reading Touch OK to dismiss Configure the NIBP advanced settings to match the tube type patient type and algorithm Use a small screw driver to press the switch in and release until the spring returns the switch to the dual lumen position Touch OK to dismiss Limit patient movement and restart the NIBP measurement Sp02 and SpHb messages Message Possible cause Alarm Sp02 not functional Call for A sensor is defective service An internal error occurred Attach Sp02 sensor to monitor The sensor was not detected Replace the Sp02 sensor The Sp02 sensor is faulty or expired No Sp02 sensor is conn
40. The warning statements in this manual identify conditions or practices A that could lead to illness injury or death Caution The caution statements in this manual identify conditions or practices that could result in damage to the equipment or other property or loss of data This definition applies to both yellow and black and white symbols il Consult operating instructions Power symbols Power on standby Equipotential terminal GN plugged into Alternating on the display monitor is Battery absent or faulty Current power on the monitor green Battery charge level indicator Alternating Current power present battery fully charged on the monitor amber Battery cover indicator Alternating Current C power present battery is charging 2 ALG Alternating Current AC d Rechargeable battery ET Li ion Li ion battery 26 AC input power 2 Symbols Connectivity symbols lt lt ull USB Wireless signal strength e Best 4 bars e Good 3 bars e Fair 2 bars e Weak 1 bar e No signal no bars e No connection blank Miscellaneous symbols C 0297 eol EE N w NISI e A o Meets essential reguirements of European Medical Device Directive 93 42 EEC Call for maintenance Manufacturer Reorder number Do not reuse Nonionizing electromagnetic radiation Restrictions for use of wireless device in Europe European Community s Class 2 radio eg
41. Touch the Alarms tab and then touch the General tab Select Alarm Audio on In the Advanced menu touch the General tab and then touch the Alarms tab Uncheck Allow user to turn off general audio Touch the Alarms tab and then touch the General tab Set Volume to the desired level In the Advanced menu touch the General tab and then touch the Alarms tab Set Minimum alarm volume to the desired level Service manual NIBP Sp02 SpHb Troubleshooting 37 Symptom Possible cause Suggested action There is a faulty connection The speaker is defective The main board is defective Check the speaker harness and connections at the speaker and J12 on the main board Replace the defective cable if needed Replace the speaker Test speaker output using an oscilloscope on J12 Symptom Possible cause Suggested action The NIBP frame on the display The USB cable is defective Replace the USB cable is blank The NIBP module is not connected Check the internal USB connection The NIBP module is not functional Replace the NIBP module If no NIBP error is logged the main board Check the error logs for NIBP may be defective errors Replace the main board if necessary Symptom Possible cause Suggested action The Sp02 frame on the display The USB cable is defective Replace the USB cable is blank The Sp02 module is not connected Check the internal USB connection The Sp02 module is not functio
42. WOD f H sr i 140d I3NN3H13 L UN 318V0 esn anayo ssn OL 1SOH 8SN z a18V9 8SN ses xen Oif SOW OL wasn 318v0 asn wn unsorova Loncoula H ssanuvn sr awvog 5 fot env lOO goo smingoWo1 sanaowor E WW Ng anavo ssn agvo asn T asn sasn tasn LL HIMOd NO 2No Gwo WE SS3NMYH E u E SV o MOM E Ano nto gn pra Addis HAMOA i wasn ago gen H Ll L Wesen uv Tn zx ZU S65 mm CES AS MS SORGHUM GH NEBMOd OG a Cms f RIOT MI MICE DAT RAT EE cae ei E FIR FR BR R F F or o E a mec a E MR E WE Su MOLOHNNOO qu asn 0L1SOH 61SOH 1SOH LISOH 91SOH SISOH 1SOH EISOH Z1SOH 1SOH T AMNRLLVH surduo Sie lg E esa cen sen sen ac sm emn een asn den MOIOAMNOD Ly E zi wo gn w 50 o ERS SR LN Ave 6v n Tl t ALLE 1 F i ore SSINYVH AM re HHEN NL mavae 2 wauva ius P oiv Lu Ht Hn me aha da anana E TM 13904 vM eae GHONON3WOd xsuwonnswawos ZMS El oad 40 xata NOLIAG ymwad i ur MHNVHdS HUAO0d i z zs F iW av x SSGNYYN Nawyas amod the j vamos Maid h A 1 anaon ij ar a ws SNNOO an Sr La We HELL HEN AL pons SSanuvH oos is SSINGVH ssanayy nva E En T amp 1SOH asn ionan BINNS a E TM Ss E EE LL oor 3aMod E E Ez sanoo m zH SM E cecal Waid osr avos aoi seo som PINION i SWnoo OL wv im nva A E V hive IHOTT QT zB vV d by aput Connex Integrated Wall System interconnect diagram 132 Appendices
43. Welch Allyn Connex Integrated Wall System lt SS PES 0 Me amy Service manual WelchAllyn Advancing Frontline Care 2012 Welch Allyn All rights are reserved To support the intended use of the product described in this publication the purchaser of the product is permitted to copy this publication for internal distribution only from the media provided by Welch Allyn No other use reproduction or distribution of this publication or any part of it is permitted without written permission from Welch Allyn Welch Allyn assumes no responsibility for any injury to anyone or for any illegal or improper use of the product that may result from failure to use this product in accordance with the instructions cautions warnings or statement of intended use published in this manual Welch Allyn Connex SureTemp and SureBP are registered trademarks of Welch Allyn SpHb and Rainbow are trademarks of and SET and Masimo are registered trademarks of Masimo Corporation Possession or purchase of a Masimo Sp02 or Masimo SpHb equipped device does not convey any express or implied license to use the device with unauthorized sensors or cables which would alone or in combination with this device fall within the scope of one or more of the patents relating to this device Nellcor is a registered trademark of Nellcor Puritan Bennett Inc Braun and ThermoScan are registered trademarks of Braun GmbH Software in this product
44. ain Hardware error Replace the radio Information Radio software upgrade in Radio software is being written to radio Do not interrupt the upgrade progress Do not shut down until complete Radio card rebooting please The radio is restarting as part of the Do not interrupt the upgrade wait software upgrade until complete Ethernet messages Message Possible cause Suggested action Alarm Network not found check A network cable is unplugged Check the network cable network cable connection connection A network connection is broken elsewhere Check network wiring USB messages Message Possible cause Suggested action Alarm External device not recognized An unrecognized external device is Reconfigure the external connected device Replace the external device Disconnect the unsupported device USB Communication failure An internal or external device is connected Power down and restart Call for service but failed enumeration Check the external device Check external and internal USB connections Information External device not licensed for A device requiring a license has been Obtain an authorization code use connected to the USB connection from Welch Allyn to activate the license Service manual Message Unable to save configuration to USB Unable to read configuration from USB USB accessory disconnected Possible cause There was a problem writing the configuration file to the USB flash
45. al save Appendices 121 Default value Full name Name Patient ID Disabled Disabled Enabled Disabled Clinician ID Disabled Disabled Disabled Enabled Disabled Disabled Disabled 122 Appendices Welch Allyn Connex Integrated Wall System Network Settings Default value Radio SSID com welchallyn Radio band b g Authentication type WPA2 PSK Authentication method Network key Enable radio Enabled Enable radio network alarms Disabled Server Obtain server IP information automatically Enabled IP address 127 0 0 1 Port 281 UDP broadcast port 7711 This default is available if Obtain server IP information automatically is not enabled Service manual Appendices 123 Disassembly and repair reference Screws Quantity Location Type Size Torque Bit type length 2 Comms connection Pan head machine M4x10 7 5in lb 0 5in lb 42 Phillips cover 1 Module cover Pan head machine M4x10 7 5 in lb 0 5in lb 42 Phillips 2 Braun housing or end Panhead machine M4x10 7 5 in lb 0 5in lb 72 Phillips cap 4 Module retaining plate Pan head machine M4x10 7 5 in lb 0 5in lb 72 Phillips 10 Handle module assembly Pan head machine M4x10 7 5 in lb 0 5 in lb 72 Phillips housing 3 767 controller PCBA Plastite 4 20 x 0 500 7 5in lb 0 5in lb Torx T10 6 Main housing Pan head machine M4x10 7 5 in lb 0 5in lb 2 Phillips 4 Power supply Plastite 4 20 x 0 500 7 5in lb O0 5in lb Torx T10 4 Comms PCBA Plastite 4 20 x 0 500 7 5
46. and 11 to clear the work area Service manual Disassembly and repair 71 mmm m tS d a pm les 9 tg E 2 Disconnectthe connectors at J29 and J30 to disconnect the power harness E ask Buc Ss S 9 a 48 r z al 0090990000 3 Disconnectthe connectors at J34 J12 J49 J46 and J45 to disconnect the main harness ure eer e S at al 00000000000 7 4 Ifyou are replacing the power harness carefully cut the two wire ties and remove the harness 5 Ifyou are replacing the main harness cut the two wire ties and remove the harness Remove the main board e Open the chassis as described e Remove the power panel as described e Disconnect the power harness and main harness from the main board as described 1 Disconnect the following on the main board 72 Disassembly and repair Welch Allyn Connex Integrated Wall System a The power button flex cable at J6 b The LCD harness at J19 c TheLCD flex cable at J48 cesar Ss jJ 948 8 0000000900 7 2
47. and saved are maintained at the next startup Note Because power is still available to charge the battery and power the system the system is in Standby mode Module replacement bottom housing ee IS Power down the system Disconnect the NIBP hose and the SpO2 cable if present Disconnect the AC power cord Remove the comms connection cover Service manual Disassembly and repair 55 Loosen the two captive screws using a number 2 Phillips screwdriver until the cover is free from the housing 5 Remove the module cover Loosen the captive screw using a number 2 Phillips screwdriver until the cover is free from the housing Note The modules fit tightly in the housing but can become loose over time Support the modules to prevent them from falling out as you remove the module cover 6 Remove the module you want to replace Slide the module out of the housing by inserting a finger in the slot at each end of the module and gently pull the module away from the housing until it is out 7 Disconnect the USB cable from the rear of the module Reassembly notes e When aligning the module with the housing the USB connection is on the left e The NIBP module must always be in the front most slot 56 Disassembly and repair Welch Allyn Connex Integrated Wall System Module replacement main housing 1 Loosen the two captive Phillips screws that hold the end cap or the thermometer housing in place 2
48. are static sensitive assume that they are static sensitive and handle them accordingly Perform all service procedures in a static protected environment Always use techniques and equipment designed to protect personnel and equipment from electrostatic discharge Remove static sensitive components and assemblies from their static shielding bags only at static safe workstations a properly grounded table and grounded floor mat and only when you are wearing a grounded wrist strap with a resistor of at least 1 megohm in series or other grounding device Use only grounded tools when inserting adjusting or removing static sensitive components and assemblies Remove or insert static sensitive components and assemblies only with system power turned off Insert and seal static sensitive components and assemblies into their original static shielding bags before removing them from static protected areas Service manual Safety 5 e Always test your ground strap bench mat conductive work surface and ground cord before removing components and assemblies from their protective bags and before beginning any disassembly or assembly procedures 6 Safety Welch Allyn Connex Integrated Wall System Overview Purpose and scope This service manual is a reference for periodic preventive maintenance and corrective service procedures for the Welch Allyn Connex Integrated Wall System It is intended for use only by trained and qualified service perso
49. aving slack in all cable connections From the communications board disconnect the following Number Item 1 Small 4 pin connector 2 Mini USB cable 3 USB cable 4 Ethernet cable 6 Disconnect the power supply cable from the power supply 7 Separate the chassis from the front housing Remove the power supply e Open the chassis as described 1 Disconnect the green ground cable and the AC power harness from the power supply Service manual Disassembly andrepair 63 2 Remove the four torx screws wa s len OX e 3 Remove the power supply Remove the ground plug harness assembly and IEC connector e Open the chassis as described 1 Locate the power supply on the chassis Disconnect the power supply harness oz OOd ee 2 64 Disassembly and repair Welch Allyn Connex Integrated Wall System a Remove the 10mm hex nut and slide out the star lock washer and the ground wire power supply ring terminal b Remove the next 10 mm hex nut and slide out the star lock washer the ground wire mains ring terminal and the flat washer c Remove the bare ground plug by pulling it out from the outside of the chassis 3 To remove the I
50. cedure as necessary until all thermometers are tested at each temperature To record the results of your test go to Service record Braun ThermoScan PRO 4000 thermometer test This explains how to perform a functional verification on the Braun ThermoScan PRO 4000 thermometer using the 9600 Plus Calibration Tester Note Use this procedure in place of the verification and calibration test for the Braun PRO 4000 dock in the Welch Allyn Service Tool version 1 0 2 0 and earlier L Caution Before the test place thermometers and tester in the same room for approximately 30 minutes so that they adjust to the ambient temperature For more information see the Welch Allyn 9600 Plus Calibration Tester Directions for use Perform a Braun ThermoScan PRO 4000 functional verification test Test each thermometer at the low medium and high set points on the tester After placing the thermometer in calibration mode repeat the procedure from step 4 for each thermometer and temperature to be tested 1 Clean the probe window with a cotton swab slightly moistened with isopropyl alcohol remove excess alcohol with a clean cotton swab and let air dry for 5 minutes Do not use any chemical other than alcohol to clean the probe window Place the thermometer in calibration mode a Make sure that the thermometer displays the OFF symbol b Turn on the thermometer by pushing and releasing I O mem Symbols and functions appear as the thermometer perf
51. cess requires disconnecting internal components Welch Allyn requires that the system undergo a full functional test after reassembly and before placing the system back in service Before installing a new option read information about removing the option in Disassembly and repair After familiarizing yourself with the process follow the instructions in the disassembly section to remove the empty housing Note The Masimo SpHb option does not require disassembly because it is a software upgrade Masimo Hemoglobin SpHb upgrade You can upgrade devices configured without Masimo SpO2 by adding Masimo SpO2 or by replacing the Nellcor Sp02 module with a Masimo SpO2 module If a Masimo SpO2 module is required it may only be installed by Welch Allyn Masimo Corporation or customers participating in the Partners in Care Biomed program Customers performing the hardware upgrade without participating in a Partners in Care Biomed program will void the device warranty Participants in the Biomed program may order the upgrade kit Material no 104591 and perform the installation on their own The upgrade kit contains a Masimo SpHb enabled Sp02 module a user interface license authorization code and instructions for installing and licensing 98 Options upgrades and licenses Welch Allyn Connex Integrated Wall System the upgrade To complete the installation you will also need the tools listed in the Disassembly and Repair section of this
52. ch device you plan to upgrade Technical Support will build the upgrade package and notify you when itis available To install the upgrade do the following Connect the device you want to upgrade to the PC running the service tool Power on the device The service tool lists connected devices Select the device you want to upgrade Select the Upgrade tab The upgrade appears in the SpO2 row Select the row by clicking it Click Upgrade Follow the prompts to complete the upgrade Use the power down button on the device tab to turn off the monitor mo 7 PON gt To verify the SpHb parameter is functioning do the following Power up the device Go to the Settings tab Go to the Profiles tab and select Monitor Return to the Home tab and verify that the SpHb frame appears Connect the Masimo Rainbow Tester to the Sp02 connection Wait for the device to display the SpHb reading 6 Verify that the displayed readings meet the tester specifications OP Oe Note If you have the Gold edition of the service tool you can use the verification test for the SpO2 Sensor to verify the SpHb parameter The SpHb firmware upgrade is custom built for a specific device and once installed it cannot be transferred to another device Record the serial number of the device on the upgrade instructions with the authorization code and retain them for your records If you lose the SpHb license or need to replace the Masimo module the authorization c
53. communications board malfunctioned Possible cause A hardware failure occurred The radio has the wrong software The system and the radio failed to establish communication with each other The radio is no longer communicating with the access point Unable to get an IP address from the DHCP server The connection with the host was broken J4 Check the Power connection at J50 Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary Replace the communications board Suggested action Replace the radio Update the radio software Power down and restart the system If the problem persists check the following e The USB and power connections from the main board to the communications board e The connection from the radio board to the communications board e System and radio software compatibility Replace the radio if necessary Verify that the system is within the radio coverage area Verify that the radio is correctly configured to the network If this message appears intermittently check the RSSI value Verify that a DHCP server is available on the network The system requires an IP address from a DHCP server Re establish the connection and try again 48 Troubleshooting Welch Allyn Connex Integrated Wall System Message Possible cause Suggested action The radio was not provisioned correctly Reset radio to factory defaults and try ag
54. d Settings touch 34 Troubleshooting Welch Allyn Connex Integrated Wall System Symptom Possible cause Suggested action the General tab and then touch the Display tab Set Device powers down after to the desired interval An internal connection is faulty Check the display harness connections at the display and J19 on the main board Replace the cable if damaged A cable is damaged Replace the cable The LCD display is dim The brightness setting is too low Increase the brightness setting Touch the Settings tab and then touch the Device tab Set Display brightness to the desired level The LCD display has reached the end of its Replace the LCD display useful life User interface Symptom Possible cause Suggested action Unable to access advanced Patient monitoring is active or being Discontinue patient settings or enter the advanced simulated monitoring or stop the settings code simulation The parameter alarm is on Dismiss the alarm Intervals are turned on Stop intervals Communication Symptom Possible cause Suggested action Cannot communicate through The communications board does not receive Check the voltage from J49 on the USB client connection power the main board for 5 0 0 5V DC Replace the main board if necessary The USB client is defective Test the connection by connecting a PC running the service tool Verify that the service tool is configured properly on the PC to communicate with the system Se
55. drive There was a problem reading the configuration file to the USB flash drive The USB cable between an external device and the monitor is disconnected Troubleshooting 49 Suggested action Use a Welch Allyn approved flash drive Verify that the flash drive is not locked Verify that there is space available on the flash drive Restart and try again Confirm that the USB cable is connected to the device and the monitor System messages Message Alarm Set date and time Incompatible Welch Allyn device Unexpected restart occurred Call for service Information Device shutdown is not available at this time Possible cause The date or time is not set The date or time is not set properly A known USB device enumerates but fails A system error caused the monitor to restart The device cannot perform an immediate shutdown Suggested action Set the date and time Reset the date or time The device may be faulty Test a known good device Check Event and Error logs Run service tool verification test Touch OK to dismiss message If any process is active wait for it to complete before attempting shutdown If the device is unresponsive hold down the power button until device shuts down Note Any configuration changes not saved as default are lost 50 Troubleshooting Battery power manager messages Message Possible cause Alarm Low battery 5 minutes or less Bat
56. e network Service manual Patient data management messages Status message Alarm Maximum number of patient records saved Oldest record overwritten Unable to access patient information Information No data to save Patient ID required to save data Clinician ID required to save data Patient ID required to send data Patient list is full Delete some patients to add more Stop intervals to select new patient No connection for send Unable to identify clinician Unable to load language Unable to retrieve list Possible cause The maximum number of patient records has been exceeded An error occurred when reading the patient list or patient record during startup No patient data is available The configuration requires a patient ID to save data The configuration requires a clinician ID to save data The configuration requires a patient ID to send data The maximum number of patients was exceeded The device is set to take interval readings No connectivity is available to support sending data manually or automatically sending data on manual save The clinician ID or password is incorrect Chinese did not load The device is unable to retrieve a patient list from the network Troubleshooting 51 Suggested action Go to the Review tab and delete old records to prevent the alarm from appearing when new records are saved Power down and restart If the error persists
57. e repaired Put the system and a packing list into the original shipping carton with the original packing materials or into another appropriate shipping carton 12 Overview Welch Allyn Connex Integrated Wall System d Write the Welch Allyn RMA number with the Welch Allyn address on the outside of the shipping carton Recommended service intervals To confirm that the device is functioning within the design specifications perform periodic service using the Welch Allyn Service Tool as indicated in the following table Component Service interval Service procedure Device Annually Functional verification using the Silver Level Welch Allyn Service Tool NIBP module Annually Functional verification and calibration if necessary Sp02 module Annually Functional verification SpHb parameter Annually Functional verification SureTemp Plus Annually Functional verification Braun ThermoScan PRO Annually Functional verification 4000 Battery 300 charge cycles Replace battery Perform a complete functional verification of the device using the Gold Level Welch Allyn Service Tool whenever any of the following conditions exist Out of specification results from the Silver Level tests The device has been dropped or otherwise damaged The device is malfunctioning The case has been opened A part has been replaced For details on performing the functional verification see the section on functional verification Maintenance For system
58. e the service tool help files Service manual Symptom USB accessories do not communicate with the system The system does not communicate via Ethernet with the computer network The radio does not connect to the network Possible cause The accessory is defective The communications board is not receiving power One or more USB host connections are defective A USB connection from the communications board to the main board is faulty The system is not configured properly The communications board is not receiving power The Ethernet connection from the main board is faulty The system is out of range of the access point The system is not configured properly The antenna is defective The communications board is not receiving power Troubleshooting 35 Suggested action Replace the power cable to the communications board Replace with a known good accessory Check the voltage from J49 on the main board for 45 0 0 5V DC Replace the main board if necessary Test the connection with a USB thumb drive If no power or enumeration is present such as an LED on a thumb drive replace the communications board Verify that the USB cables are connected correctly Replace the USB cables Check the settings with your network administrator Check the voltage from J49 on the main board for 45 0 0 5V DC Replace the main board if necessary Test the internal Ethernet cable Re
59. e to 90 8 Give the device up to 30 seconds to stabilize and verify a displayed SpO2 saturation level of 90 x 295 9 Disconnectthe SRC MAX SureTemp temperature system test The SureTemp temperature system test is performed using a calibration key 06138 000 The calibration key tests the system using a fixed resistance to display a temperature of 97 3 0 2 F 36 3 0 1 C Perform a SureTemp temperature system test 1 With the system power on and the temperature probe in the well disconnect the probe cable from the temperature input connector on the front of the device 2 Connectthe temperature test key to the temperature input connector 3 Remove the probe from the well 4 Verify that the displayed temperature is 97 3 0 2 F 36 3 20 1 C SureTemp temperature probe and system test Use this procedure to test the temperature function while verifying the temperature probe To achieve accurate results you must perform this test with the device in Direct mode Test each probe at the low medium and high set points on the tester Repeat the procedure for each thermometer and temperature to test Set up the 9600 Plus calibration tester Place the tester on a level surface away from sunlight drafts and other sources of heat or cold The tester takes approximately 20 minutes to heat to the lowest set point To expedite testing Welch Allyn recommends the following practices e To eliminate waiting for the teste
60. e to increase light output turn counterclockwise to decrease light output Exhaust vents cool the monitor 1024 x 600 color touchscreen provides a graphical user interface Provides covered storage for additional probe covers and other small accessories Provide space to add modules Support temperature measurements from oral axillary and rectal sites Supports temperature measurements from oral axillary and rectal sites 18 Controls indicators and connectors No Feature 9 Braun ThermoScan PRO 4000 thermometer and dock 10 SureTemp6 Plus thermometer connector 11 Blood pressure and pulse oximetry 12 Power switch and LED 13 USB Comms cover 14 Light bar 15 Speaker 16 Specula dispenser Front underside views Welch Allyn Connex Integrated Wall System Description Support temperature measurements from the ear Dock charges the thermometer battery Secures the probe connection to the wall system See front underside view for more detail Power on Standby switch The LED indicates the charging status when connected to AC power e Green The battery is charged e Amber The battery is charging Houses light bar Provides access to host USB connections for optional accessories and some routing for cords and cables Provides a visual alarm with red and amber LEDs Provides tones A piezo beeper inside the monitor provides backup Dispenses KleenSpec disposable specula in ped
61. ected The cable is faulty or expired Searching for pulse signal The Sp02 sensor is not attached to the High priority alarm patient s finger Suggested action Replace the Sp02 sensor with a known good sensor Update host software to 1 50 02 or later Review the error log Replace the Sp02 module if necessary Check the sensor connection Replace the sensor Replace the Sp02 sensor Connect the SpO2 sensor Replace the cable Touch the alarm icon or the Sp02 frame to dismiss the alarm Set the Sp02 Alarm limits to off Service manual Message Possible cause Low Sp02 signal quality Check Poor sensor placement on the patient sensor Low SpHb signal quality Check Poor sensor placement on the patient sensor Low perfusion Check sensor Poor sensor placement on the patient Sp02 mode only Check sensor The sensor is operating as an SpO2 only or cable sensor because it failed to calibrate properly Sp02 sensor expires in The Sp02 sensor will expire soon Replace the Sp02 cable The Sp02 cable is not functioning properly or is expired Expired sensor The sensor is expired Expired cable The cable is expired Information Excessive patient movement The Sp02 reading was deemed not precise Troubleshooting 45 Suggested action Reattach the SpO2 sensor to the patient s finger Remove the sensor from the patient and reapply Remove the sensor from the patient and reapply Remove the sensor f
62. el crimp for 4 mm and 6mm flexible POAG PZ N 14 5009 conductors 95 Options upgrades and licenses Welch Allyn supports option software and license upgrades for all models Option upgrades for devices still under warranty that require any installation inside the device must be performed by a Welch Allyn service center unless you participate in the Partners in Care Biomed Partnership Program Option upgrades external to the device such as the Braun docking station can be installed without voiding the warranty If you want to install the options we recommend you attend either the classroom or online technical training course for the device The training is required to be eligible to receive the Welch Allyn Service Tool Gold edition The Gold edition is required to verify that the device is functioning correctly after it has been serviced Although all of the option upgrades are calibrated and tested before leaving the factory Welch Allyn recommends performing a complete functional test whenever the device is serviced Software upgrades when available can be purchased or provided at no charge if your device is covered by a Welch Allyn Service Agreement The upgrades can be installed by either a Welch Allyn service center or by using the service tool Silver or Gold edition If you choose to install software upgrades on your own you will receive the software through the internet When ordering software provide the serial number of
63. erial number J PMP 1 00 00 C0030 P2 e PMP boot 1 00 00 C0030 Host controller Deluxe Coms Module Printer Battery Sanyo 2009 04 17 35 Radio Lamarr Server version Coms version 1 00 00 C0002 v Data General Parameters Management Network View device and module information 1 Goto the Service screens as described in Access the Service screens 2 Touch the Device tab Device and module information appears for you to view Service manual Service menu Licensing tab Ci Advanced Settings i Exit Licensing ff Vitals communication Total hemoglobin ff Barcode scanner Weight scale af Monitor profile Applications af Spot Check profile af Triage profile General Parameters Management Network View device licenses 1 Go to the Service screens as described in Access the Service screens 2 Touch the Licensing tab A list of available licenses appears Checks indicate installed licenses 27 28 Service menu Welch Allyn Connex Integrated Wall System 29 Power up sequence The system performs a power on self test POST each time the device is powered on During power up the system performs a comprehensive self test of the software If software testing is successful the system then tests internal hardware If all tests are successful the system completes power up and the Home screen appears To perform the POST 1 Disconnect any patient cables connected to the
64. eries wherever possible In the United States call 1 800 8 BATTERY for information about recycling your Lithium lon battery or go to the RBRC website at www rbrc org for additional information e When recycling is not an option dispose of batteries in an environmentally safe manner consistent with local regulations Factors affecting battery operating time The following settings and conditions affect the battery operating time Service manual The display brightness setting The display power saver setting The system power down setting Frequency and duration of alarms and alerts Amount of motion artifact during NIBP measurements Radio searching for an access point Overview 15 16 Overview Welch Allyn Connex Integrated Wall System 17 Controls indicators and connectors Your model might not contain all of these features Note Front view No Feature 1 Physical assessment instruments Handles and handle cradles 2 Rheostat 3 Exhaust vents 4 LCD screen 5 Storage compartment 6 Expansion slots 7 SureTemp Plus thermometer probe covers 8 SureTemp6 Plus thermometer probe Description Handles will accept any 3 5V Welch Allyn instrument head The handle cradles support using one handle at a time A handle turns on automatically when you remove it from a cradle and turns off when you return it Located on each handle Turn clockwis
65. ess and hold the I O mem button until the OFF symbol flashes e Wait for 4 minutes The thermometer automatically exits CAL mode To record the results of your test go to Service record Device calibration The Calibration tests use the Welch Allyn Service Tool and help to confirm the proper operation of the device and its options These tests perform a calibration and write offsets if applicable to the device to bring the device back within specification and confirm proper device performance Using the required test equipment from the list above and the Welch Allyn Service Tool the user can calibrate the device performance by comparing device results against calibrated equipment and writing those results to the device These tests support the requirements of routine preventive maintenance It is not necessary to disassemble the device to perform these tests The tests may also be useful as a diagnostic tool to help isolate a malfunction 90 Functional verification and calibration Welch Allyn Connex Integrated Wall System Service record Date Time Device name Serial number Technician Service tool version Leak test Leak test Specification Actual reading Pass Fail LeakTest Max 5 Over Pressure test Over Pressure test Specification Actual reading OverPressureTest Adult mode 280 329 Neonate mode 130 164 NIBP accuracy check Target pressure 5 mmHg Pressure meter Service tool Specification Pass Fail 0 mmH
66. factory default values touch Radio settings e To restore all current settings to factory default values touch All settings A confirmation dialog appears and the device reboots 4 Touch OK The factory default settings are restored Save the system configuration to a drive You can save the system configuration to a USB flash drive You can use the saved configuration to restore this system s configuration or to copy this system s configuration to other systems Note Not all flash drives are supported Connect a flash drive to the USB port Go to the Service screens as described in Access the Service screens Touch the General tab Touch Save to USB a ee E A confirmation dialog displays 5 Touch OK The configuration is saved to the USB flash drive and the system reboots Load a system configuration You can load a configuration from a USB flash drive to the system Service manual Service menu 23 Note Not all flash drives are supported Note If your configuration includes radio parameters make sure the radio is enabled The i cg radio must be enabled before you can import radio parameters Connect a flash drive to the USB port Go to the Service screens as described in Access the Service screens Touch the General tab Touch Configure from USB A confirmation dialog displays Touch OK The configuration from the USB flash drive overwrites the configuration on the system Enter an as
67. g mmHg mmHg 1 mmHg 50 mmHg mmHg mmHg 3 mmHg 150 mmHg mmHg mmHg 3 mmHg 250 mmHg mmHg mmHg 3 mmHg Service manual SpO2 test results Masimo SpO2 SpHb and heart rate test Test SpO2 heart rate 61 bpm p02 saturation 81 SpHb g dl 14g dl Specification Pulse rate 61 21 bpm 60 to 62 bpm Saturation 8196 3 78 to 84 SpHb 14g dl 19 dl 13g dl to 15g dl Nellcor SpO2 and heart rate test Test Sp02 heart rate 60 bpm p02 saturation 75 SpO2 heart rate 200 bpm p02 saturation 90 Specification Pulse rate 61 23 bpm 57 to 63 bpm Saturation 81 3 73 to 77 Pulse rate 200 3 bpm 197 to 203 bpm Saturation 90 2 88 to 92 Functional verification and calibration 91 Actual reading Actual reading bpm Sp02 g dl bpm bpm Pass Fail Pass Fail 92 Functional verification and calibration Welch Allyn Connex Integrated Wall System Calibration key temperature test for SureTemp Plus Temperature test Specification 0 2 F 0 1 C Actual reading Pass Fail 97 3 F 36 3 C 97 1 to 97 5 F 36 2 to 36 4 C F or C SureTemp Plus test Temperature tested Specification 0 4 F 0 2 C Actual reading Pass Fail 96 8 F 36 0 C 96 4 F to 97 2 F 35 8 C to 36 2 C 101 3 F 38 5 C 100 9 F to 101 7 F 38 3 C to 38 7 C 105 8 F 41 0 C 105 4 F to 106 2 F 40 8 C to 41 2 C Braun ThermoScan PRO 4000 test Temperature tested
68. he NIBP calibration included with the Gold edition of the service tool A Caution False equipment error can occur This accuracy check verifies only the accuracy of the primary transducer If the safety transducer is out of calibration a false error can occur due to the pressure difference between the primary and safety transducer To prevent potentially false errors Welch Allyn recommends a qualified service technician perform a full functional verification and calibration on an annual basis A WARNING Patient safety risk If the primary transducer fails the system might not identify an over pressure condition at the right limit causing injury when the device is re connected to a patient To ensure patient safety Welch Allyn recommends a qualified service technician perform a full functional verification and calibration on an annual basis Perform an NIBP accuracy check Note If you are performing this test after performing a previous NIBP check skip to m oo FP o mp gt step 9 Launch the service tool on the PC If the simplified interface is active choose the Service option Log on with User ID ADMIN without entering a password Connect the device to the PC using the USB 2 0 5 pin type A to mini B cable 4500 925 Power on the device Connect the BP Y tube 5082 183 to the BP connection Connect each end of the four way hose connection Select the device you want to test from the device list
69. iatric 2 75 mm and adult 4 25 mm sizes Left USB Comms cover attached Right USB Comms cover removed 1 Retention screws 2 Blood pressure 3 Pulse oximetry 4 USB to computer connector 5 Power connection Supports removing and attaching USB Comms cover Self contained module for easy replacement Supports dual lumen or single lumen hoses Optional Nellcor Sp02 or Masimo Rainbow SET SpO2 or combined Sp02 SpHb in a self contained module for easy replacement Provides a connection to an external computer for testing data transfer and software upgrades Provides an external AC power connection Service manual 2 Controls indicators and connectors 19 No Feature Description 6 Ground lug equipotential terminal Supports electrical safety testing terminal for connecting a potential equalization conductor 7 USB connectors Provides access to host USB connections for optional accessories 8 USB cable retainer Reduces strain on USB cables and connectors helps prevent cables from disconnecting Back view 1 Recess for mounting bracket Secures the monitor when mounted on the wall 2 Ethernet RJ 45 Provides a hardwired connection to the computer network 3 Li ion battery Provides backup power to wall system 4 Nurse call Provides a connection to the hospital nurse call system Accessory b
70. in Accessory bin Stores accessories and organizes cables Sp02 holder Provides location to wrap SpO2 cable and attach SpO2 finger clip 20 Controls indicators and connectors Welch Allyn Connex Integrated Wall System No Feature Description Mounting materials 1 Wall mounting rail bracket and hardware Secures the wall system to the wall 2 Accessory bin mounting bracket and Secures accessory bin to the wall and provides routing and hardware strain relief for power cord 21 Service menu Access the Service screens Note If you are actively taking a patient reading access to the service menu is restricted 1 PF o mp From the Home tab touch the Settings tab Touch the Advanced tab Enter 6345 as the access code and touch OK Touch the Service tab The General screen appears Perform service tasks by making selections or touching other tabs Note Service tasks and how to do them are detailed in this section When you are done touch Exit The Home tab appears 22 Service menu Welch Allyn Connex Integrated Wall System General tab Ci Advanced Settings lo Exit General Self tests Logs Device Licensing Asset tag Restore factory defaults Device configuration Restore factory default settings 1 Go to the Service screens as described in Access the Service screens 2 Touch the General tab 3 Restore factory default settings e To restore radio settings to
71. in lb 0 5in lb Torx T10 4 Radio board Pan head machine M3x8 6 0in lb 0 5in lb 1 Phillips 2 Light bar cover Plastite 4 20 x 0 500 7 5in lb O0 5in lb Torx T10 2 Power panel Plastite 4 20 x 0 500 7 5 in lb 0 5 in lb Torx T10 2 Battery board Plastite 4 20 x 0 500 7 5in lb O0 5in lb Torx T10 1 P clamp Ethernet cable Pan head machine M3x8 6 0in lb 0 5in lb 1 Phillips 7 Main board Pan head machine M3x8 6 0in lb 0 5in lb 1 Phillips 4 LCD frame Panhead machine M4x10 7 5in lb 0 5in lb 42 Phillips 2 Module well Plastite 4 20x 0 500 7 5in lb 0 5in lb Torx T10 2 P clamp USB cable Pan head machine M4x10 7 5 in lb 0 5in lb 2 Phillips bundle 4 Module tracks Plastite 4 20 x 0 500 7 5in lb 0 5in lb Torx T10 2 Blue insert Plastite 4 20x 0 500 7 5in lb 0 5in lb Torx T10 2 USB client cable Plastite 4 20x 0 500 7 5in lb 0 5in lb Torx T10 124 Appendices Connectors Welch Allyn Connex Integrated Wall System Connector types Disassembly and repair procedures require that you disconnect and reconnect the following connector types Locking squeeze release Locking connectors use a latching mechanism to prevent accidental disconnection during assembly and use The latch is located on one end of a tab so it may flex and lock into place when coupled with its matching connector The tab provides a lever to release the latch When disconnecting squeeze to provide pressure on the tab to unlatch Some connectors have multiple latches that re
72. is Copyright 2012 Welch Allyn or its vendors All rights are reserved The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide Under such laws the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded The software may not be copied decompiled reverse engineered disassembled or otherwise reduced to human perceivable form This is not a sale of the software or any copy of the software all right title and ownership of the software remain with Welch Allyn or its vendors For information about any Welch Allyn product call Welch Allyn Technical Support USA 1 800 535 6663 1315 685 4560 Canada 1 800 561 8797 European Call Center 353 46 90 67790 Germany 49 695 098 5132 Japan 81 42 703 6084 Malaysia 603 7884 3329 Singapore 65 6419 8100 Spain 34 917 499 357 United Kingdom 44 207 365 6780 104066 CD Manual 80016503 Ver D ud Welch Allyn Inc 4341 State Street Road Skaneateles Falls NY 13153 0220 USA www welchallyn com OMasino Sl exit WORKS F HERE Australia 61 2 9638 3000 China 486 21 6327 9631 France 33 155 69 58 49 Italy 39 026 968 2425 Latin America 1 305 669 9003 Netherlands 31 202 061 360 South Africa 27 11 777 7555 Sweden 46 85 853 6551 104092 printed copy Material Number 718748 80016503 Ver D ec
73. l out of the housing s cel I a o 4 If necessary remove the speaker Carefully pry the speaker and adhesive away from the power panel 5 Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol 6 When replacing the speaker a Remove the paper on the speaker to expose the adhesive on the gasket b Apply pressure to the outer radius of the speaker assembly to assure good adhesion with the power panel 7 Remove the battery compartment from the power panel by pushing in on the four plastic tabs 70 Disassembly and repair Welch Allyn Connex Integrated Wall System 8 If necessary remove the two torx screws from the battery compartment and remove the battery board pH P He Joa EN j Remove the speaker See the instructions for removing the power panel Remove the battery board See the instructions for removing the power panel Remove the power wire harness and main wire harness Note If removing the main board or LCD disconnect the harness from the main board as described in this section It is not necessary to cut wire ties attaching the harness to the housing unless you are replacing the harness e Open the chassis as described e Remove the power panel as described 1 Disconnect the USB connections from the main board in positions 1 through 8 and 10
74. lay system error 000000008 A real time clock error 000000009 An audio system error 000000010 An Ethernet system error 000000011 The touchscreen controller failed 000000012 Five or more SMBUS errors over a 1 minute period occurred 000000013 The communications module or main board failed 000000014 Main board USB hub failure Technical alarm messages This section presents tables of technical alarm messages and information messages to help you troubleshoot issues on the system For information about physiological dialog or informational messages see Connex Integrated Wall System Directions for use When the system detects certain events a message appears in the Device Status area at the top of the screen Message types include the following e Information messages appear on a blue background e Low or medium priority alarms appear on an amber background e High priority alarms appear on a red background Atechnical alarm message is low priority unless noted as high priority in the Message column You can dismiss a message by touching the message on the screen or for some messages you can wait for the message display to time out To use these tables locate the message that appears on the display in the left column of the table The remainder of the row explains possible causes and suggests actions that can resolve the issue Service manual Troubleshooting 43 If you cannot resolve the issue use the service tool to read the
75. lly connected or disconnected without properly unlatching and latching the sliding outer piece A Caution Do not use excessive force when releasing pressure on the connector Excessive force may result in breaking the sliding outer piece Service manual Appendices 125 To remove a ZIF connector N Caution Remove a flex cable only afterthe ZIF latch is open 1 Using a suitable tool for example a paper clip small flat head screwdriver or needle nose pliers slide the latching piece of the connector away from the connector body 2 Remove the cable To connect a ZIF connector 1 Slidethe latching piece of the connector away from the connector body 2 Insertthe flex cable into the connector This may require using a suitable tool to keep the latching piece elevated 3 Slide the latching piece toward the connector body until it locks into place O 126 Appendices Welch Allyn Connex Integrated Wall System Connectors Main board connectors Lor EE nonoo 28 B Connector Wiring harness Connects with Connector J1 USB MCE to modules Braun if reguired USB J2 USB MCE to modules USB J3 USB MCE to modules USB J4 USB MCE to modules USB J5 USB MCE to modules USB J6 Power button Power button and LED status ZIF J8 USB MCE to handle module PCBA USB J11 Ethernet Communications board Locking J12 Main harness Speaker Pre
76. lug the system into AC power to wake up the battery If the AC power is not applied to the system the new battery appears discharged The Device Status area displays a low battery status message when 30 minutes of power remain and again when 5 minutes remain Battery charging is provided by the system s internal power supply For a complete list of battery specifications see Welch Allyn Connex Integrated Wall System Directions for use Best practices The following practices help to extend the life of the battery and the system A WARNING Safety risk When handling and storing Lithium batteries Avoid mechanical or electrical abuse Batteries may explode or cause burns if disassembled crushed or exposed to fire or high temperatures Do not short the terminals or install the battery with incorrect polarity e Remove the battery when storing the system e Replace batteries that trigger a Low Battery status message when fully charged e Do not use damaged or leaking batteries e Store batteries with a 30 to 50 percent charge e Store batteries within the temperature range indicated for each period O For storage less than 30 days Maintain temperature at 4 F and 122 F 20 C and 50 C O For storage between 30 days and 90 days Maintain temperature at 4 F and 104 F 20 C and 40 C o For storage more than 90 days up to 2 years Maintain temperature at 4 F and 95 F 20 C and 35 C e Recycle batt
77. maintenance information see Maintenance and service in the Welch Allyn Connex Integrated Wall System Directions for Use Covered topics include the following Inspecting and cleaning the system and accessories Changing the battery Service manual Overview 13 The Welch Allyn Service Tool The Welch Allyn Service Tool is available in the following editions Silver Accompanies your device Gold Required to perform complete functional verification and calibration This edition requires an additional license For more information about acquiring this license contact Welch Allyn Note To qualify for the Gold license you must attend the Welch Allyn technical training course or complete online training for the device Clinicians and technical service personnel can use the service tool to manage and maintain supported Welch Allyn products You can use the service tool to do the following Review device information When connected to the device the service tool lists installed modules installed firmware and hardware versions warranty and repair information status and usage history Receive notifications when periodic maintenance is needed The service tool can help you manage and maintain your entire inventory of supported Welch Allyn products Through the remote service function the service tool can connect to Welch Allyn Customer Service With this functionality you can automatically receive firmware updates and feature upgrades
78. manual The SpHb parameter is enabled on devices configured with Masimo SpO2 through a firmware upgrade You can install the firmware through PartnerConnect or return the device to a Welch Allyn service center To receive the firmware upgrade through PartnerConnect you must have the service tool installed on a PC connected to the internet For installation instructions consult the Welch Allyn Service Tool Installation and Configuration Guide Before updating the device verify that the device firmware meets the minimum requirements needed to support the SpHb parameter Devices that do not meet the minimum firmware requirements may be upgraded on line through PartnerConnect Masimo SpHb requirements e Host Firmware version 1 70 00 or later e Masimo Sp02 with firmware consult the instructions included with the upgrade kit Required tools e Welch Allyn Service Tool version 1 5 0 with PartnerConnect WA Material no 103521 e Masimo Rainbow Tester Welch Allyn Material no 103507 When you purchase the firmware upgrade Material no 104361 to enable the SpHb parameter you receive upgrade instructions and an authorization code Follow the instructions to check the host firmware version and Masimo firmware version If the firmware does not meet the minimum requirements follow the instructions to upgrade them When contacting Welch Allyn Technical Support to receive your upgrade package provide the authorization code and the serial number for ea
79. module assembly from the main assembly as described 1 Remove the six large Phillips screws on the back of the assembly then lift and remove the rear handle housing VEON Pe a e 2 3 Liftand remove the handle cables from the front handle housing Reassembly note When reconnecting the handle connection wires to the handle PCBA the connecting wires must be facing up and away from the PCBA Remove the 767 controller PCBA e Remove the handles as described 1 Disconnectthe two IR wire connectors from the handle PCBA 60 Disassembly and repair Welch Allyn Connex Integrated Wall System 2 3 Lift and remove the PCBA Reassembly note When reconnecting the IR wire connectors to the handle PCBA the connecting wires must be facing down and toward the cradle assemblies Remove the handle cradle and optical assemblies e Remove the handles as described e Remove the 767 Controller PCBA as described 1 On the rear of the assembly disconnect both IR wires from the optical sensors 2 Reassembly notes e For ease of assembly connect the IR wire assemblies to the optical sensors before attaching the handle cradle to the handle assembly housing Service manual Disassembly and
80. nal Replace the Sp02 module If no SpO2 error is logged the main board Check the error logs for SpO2 may be defective errors Replace the main board if necessary Symptom Possible cause Suggested action The SpHb frame on the display The Ul license is not installed is blank The Monitor profile is not selected Purchase a license and install the license using the service tool Change the profile to Monitor 38 Troubleshooting Symptom Weight scale Symptom Weight does not appear in manual parameter frame Temperature Symptom The temperature frame on the display is blank Welch Allyn Connex Integrated Wall System Possible cause The wrong sensor is connected The sensor or cable expired The sensor or cable is defective The Masimo SpO2 module does not have the SpHb parameter enabled Possible cause The weight was not selected in advanced settings The weight scale is not licensed The weight scale is not connected The weight scale is not configured Possible cause The USB cable is defective The temperature module is not connected The temperature module is not functional If no temperature error is logged the main board may be defective Suggested action Use a sensor that supports the SpHb parameter Replace the sensor or cable Replace the sensor or cable Purchase the parameter and install using the service tool Suggested action Select weight in the Advanced settings
81. ng the component This contains information specific to installing a new option or replacement part For information about screws or connectors used in the system see Screws and Connectors in the appendices Note PPP PPP After completing any of these procedures and before returning the system to service you must use the service tool Gold edition to complete the full suite of functional tests to ensure that all systems are operating within the design specifications For more information about these tests and the service tool see Functional verification and calibration If you do not have the service tool contact Welch Allyn Technical Support WARNING Electrical shock hazard Disconnect AC power before opening the system Disconnect and remove the battery before proceeding with disassembly Failure to do this can cause serious personal injury and damage to the system WARNING Risk of fire explosion and burns Do not short circuit crush incinerate or disassemble the battery pack WARNING Safety risk Do not attempt to service the system when the system is connected to a patient Caution Before disassembling the system disconnect the AC power cord and any attached accessories Sp02 sensors blood pressure hoses and cuffs temperature probes and accessories Caution Before disassembly remove the probe well in the temperature module Caution Perform all repair procedures at a static protected station
82. nnel Corrective service is supported to the level of field replaceable units These include circuit board assemblies and some subassemblies case parts and other parts A Caution No component level repair of circuit boards and subassemblies is supported Use only the repair procedures described in this manual A WARNING When performing a service procedure follow the instructions exactly as presented in this manual Failure to do so could damage the system invalidate the product warranty and lead to serious personal injury Find instructions for functional testing and performance verification in the Welch Allyn Service Tool help files This manual applies only to this device For servicing of any other device see the service manual for the specific device Service work not described in this manual must be performed by qualified service personnel at the factory or at an authorized Welch Allyn service center 8 Overview Welch Allyn Connex Integrated Wall System Technical support services Welch Allyn offers the following technical support services Telephone support Loaner equipment Service agreements Service training Replacement service parts Product service For information on any of these services call the Welch Allyn Service Center nearest you Service loaners For warranty or non warranty repairs not covered under a support agreement loaners are available for a nominal charge subject to availability Payment
83. ode is required to restore your license Service manual Options upgrades and licenses 99 Configure options When connected and powered on the system recognizes all options When the option successfully passes the POST all software controls in the system s user interface are activated enabling you to configure the option settings The option parameters are initially set to factory default values To change these settings go to Advanced Settings The configuration screens for NIBP Sp02 SpHb and temperature modules are on the Parameters tab The configuration screens for the radio are on the Network tab For more information about the Advanced Settings menu see the Connex Integrated Wall System Directions for use 100 Options upgrades and licenses Welch Allyn Connex Integrated Wall System 101 Field replaceable units This listing includes only field replaceable service parts Product accessories including 3 5V instrument heads and other consumable items are listed separately in the accessories list in the device s directions for use which is available from Welch Allyn Customer Service Front housing Serv Kit PLFM LCD display material no 103351 No Item Qty 1 LCD display bezel lea 1 LCD display with touchscreen lea 1 Foam pad top lea 1 Foam pad bottom lea 1 LCD harness lea 102 Field replaceable units Welch Allyn Connex Integrated Wall System Serv Kit PLFM MCE PCBA material no 103352 No
84. omms connection cover Loosen the two captive screws using a number 2 Phillips screwdriver until the cover is free from the housing 58 Disassembly and repair Welch Allyn Connex Integrated Wall System 8 Remove the wall anchor screws using a number 2 Phillips screwdriver 9 Hold the bottom and top of the system and push it up to remove the system from the wall mounting bracket 10 Set the system upside down on a large flat surface Make sure that the display is protected from pressure or getting scratched 11 Remove the battery Remove the handle module assembly e Remove the system from the wall and remove the battery as described 1 Place the device on a large flat surface with the display facing down Ensure that the display is protected from pressure or getting scratched 2 Cutand remove the cable tie that holes the USB ferrite in place 3 Remove the ferrite from the USB cable by pulling apart the two clips and lifting up 4 Remove the four large Phillips screws while supporting the end of the handle module assembly SSS ejfe e Service manual Disassembly and repair 59 5 Lift the handle module assembly up and away from the main assembly while guiding the USB cable through the slotted opening Remove the handles e Remove the handle
85. ondition delay 10 seconds SpHb alarm condition delay 10 seconds Service manual NIBP Settings Alarms Systolic and Diastolic Alarm Limits On Off Control Systolic Upper Limit Systolic Lower Limit Diastolic Upper Limit Diastolic Lower Limit MAP Alarm Limits On Off Control MAP Upper Limit MAP Lower Limit Intervals Interval Minutes Program Program 2 Duration Interval Stat Appendices 115 Default value On Adult 220 mmHg 29 3 kPa Ped 145 mmHg 19 3 kPa Neo 100 mmHg 13 3 kPa Adult 75 mmHg 10 0 kPa Ped 75 mmHg 10 0 kPa Neo 50 mmHg 6 7 kPa Adult 110 mmHg 14 7 kPa Ped 100 mmHg 13 3 kPa Neo 70 mmHg 9 3 kPa Adult 35 mmHg 4 7 kPa Ped 35 mmHg 4 7 kPa Neo 30 mmHg 4 0 kPa Off Adult 120 mmHg 16 kPa Ped 110 mmHg 14 7 kPa Neo 80 mmHg 10 7 kPa Adult 50 mmHg 6 7 kPa Ped 50 mmHg 6 7 kPa Neo 35 mmHg 4 7 kPa Automatic 15 minutes Disabled 60 minutes 0 minutes Disabled 116 Appendices Settings Automatic print on interval Advanced Display map SYS DIA as primary Map as primary Default patient type Tube type Unit of measure Algorithm Cuff inflation target step algorithm Adult Pediatric Neonate Welch Allyn Connex Integrated Wall System Default value Disabled Enabled Enabled Disabled Adult 2 tubes mmHg SureBP 160 mmHg 21 3 kPa 140 mmHg 18 7 kPa 90 mmHg 12 0 kPa Service manual
86. or board for an open short or Service manual Display Troubleshooting 33 Symptom Possible cause Suggested action broken connector and replace if necessary The battery has reached the end of its useful Use the service tool to check life cycle count If the cycle count exceeds 300 replace the battery Symptom Possible cause Suggested action The touchscreen does not respond The display is blank when the Software error The touchscreen is out of calibration The touchscreen lock is activated An internal connection is faulty A display flex cable is broken The main board has a faulty touchscreen controller Reboot the system Press and hold the power button until the system shuts down Note Any configuration settings not saved as default are lost Press the power button to restart Recalibrate the screen In Advanced Settings touch the Service tab and then touch the Self Tests tab Slide the lock bar to unlock Touch the Settings tab touch the Device tab and then touch Start Uncheck Allow display lock timeout Check the connection at J48 on the main board with display flex cable Replace the touchscreen and display assembly Replace the main board The system is in Power Saver mode power is on The system powered down after a period of inactivity Wake the display by touching the screen or the Power button Turn on the system by pressing the Power button In Advance
87. orms an automatic self check c Wait for two dashes and C or F to appear on the display d Push and hold I O mem After approximately 3 seconds a short beep sounds and the OFF symbol flashes on the display Then a long beep sounds e Release the button immediately The display flashes and shows the CAL symbol The thermometer is now in calibration check mode Apply a new probe cover Place the probe firmly into the Ear Device Port Wait approximately 3 seconds and then press the thermometer Start button The ExacTemp light flashes Leave the thermometer in the tester until a beep sounds Service manual Functional verification and calibration 89 6 Remove the thermometer from the tester and read the temperature in the thermometer s display If the temperatures are within 0 2 C 0 4 F of the tester s set point the thermometer is within calibration 7 Record the results in the thermometer service record 8 Press the start button once to clear the previous reading 9 Wait 1 minute and then take another reading with the same thermometer Repeated measurements in short sequence might cause higher readings Note If using only one tester test all available thermometers for calibration verification at the current set point before raising the set point 10 Repeat the procedure from step 4 as necessary until all thermometers are tested at each temperature 11 Exit CAL mode using one of the following methods e Pr
88. ot supported for all products and requires the service tool Gold edition for each supported product Recover devices In the rare case where a device can no longer boot because of corrupted firmware the service tool can connect the device to Welch Allyn Technical Support to reinstall the firmware Extensible The device accepts new plug ins to support future Welch Allyn products Some of these features are enabled for any user Silver edition Others require special user account privileges or a Welch Allyn service contract Gold edition If you require gold level support for a Welch Allyn product please contact Welch Allyn technical support 14 Overview Welch Allyn Connex Integrated Wall System Battery performance About the battery The system uses a three cell rechargeable lithium ion smart battery The Welch Allyn Connex Integrated Wall System is intended to be used while connected to AC power at all times The purpose of the battery is to provide backup power in the event of a power loss Internal circuitry enables the battery to report its condition to the system The system displays the battery status via the LED power indicator icons on the screen and status messages appearing in the Device Status area of the display Battery information may be collected using the service tool New batteries are shipped from the manufacturer with a 30 percent charge to extend shelf life When installing a new battery in the system you must p
89. oting Welch Allyn Connex Integrated Wall System Symptoms and solutions Power Symptom The system does not power up The battery doesn t charge or run time is low Possible cause A new battery was installed The AC power is disconnected The power cord is defective The battery is discharged The power button is defective An internal connection is faulty The power supply is defective The battery is defective The main board is defective The battery is defective The battery connector board is defective Suggested action Connect AC power to wake up the battery Connect AC power Replace the power cord Charge the battery Replace the power button Check the power flex cable connection at J6 on the main board Check the AC power harness connections from the IEC connector to the power supply Check the power harness from the power supply J2 to J30 on the main board Check the battery power harness from J2 on the battery connector board to J29 on the main board Check the output voltage on the power supply The voltage should be 15 V 0 45V DC If it is not replace the power supply Charge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Replace the main board Charge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Check the battery connect
90. pei S Dep E ro O2e reres EIS OD DII OPEP DPI 93 Ground stud conrie ctor aeui ede dece cete DT De def Lin i det dee LY 93 Options upgrades and licenses csseesseseeeeeeeceeeeeeeeeeeesseeeeeeeeeeeenes 95 Available options upgrades and licenses sss 95 Eni m 97 Masimo Hemoglobin SpHb upgrade sse IU III HN 97 Gontigure optiTis besaka iant tinet Retreat shade aati eid ie ie rd e Ret oe uc 99 Field replaceable units idus teas eot Meat em sat bOSE aan epa tr ER COR 101 Front hoUslng i e dota d edad duet eed ete M o es da o Los 101 IEEE 103 Handle zem 105 nn M 107 Misc llaneous parts 2 5 ata eb Dre CY Aed dd ate ete titel as 108 liCenses somete EM anion meta act oA mane e T ER Ii 109 Partners in Care service and support agreements c sscssecsecsessecsseseeseeseeseesesseeseeseeseeseeees 109 Service and repair training essere tenete tentent ttn tnnt tentent nnn 110 Apbendicesa aio Ria ho Ga a Ree nc Ara PRU 111 Decontamination and cleaning requirements uu IIu IU IIu 111 Configuration options aiaee EE iE a AEE EAAS 112 F ctory defaults t S teet lat a old inca 114 Disassembly and repair reference sse nente trennen 123 Connex Integrated Wall System interconnect diagram sse 132 Symbols Documentation symbols WARNING
91. place if necessary Check the network status screen s RSSI value Check the settings with your network administrator Check the antenna cable and antenna connection Replace the cable and antenna if necessary Check the voltage from J49 on the main board for 45 0 0 5V DC Replace the main board if necessary 36 Troubleshooting Alarm Symptom The light bar does not turn on No audible alarm occurs Possible cause No alarm was triggered There is a faulty connection The light bar board is defective The main board is defective No alarm was triggered The alarm audio is set to off The alarm audio is set too low Welch Allyn Connex Integrated Wall System Suggested action Verify that the light bar flashes when the system starts Verify that the alarm is triggered by a visual indicator in the message status area and an audio alarm occurs Check the light bar harness and connections at the light bar and J46 on the main board Replace the defective cable if necessary Apply 3 3V to pin 1 of the harness and ground to pin 2 Verify that the amber LEDs illuminate Connect the ground to pin 3 Verify that the red LEDs illuminate If one or both do not illuminate replace the LED light bar Verify that there are 3 3V at pin 1 of J46 on the main board Verify that the alarm is triggered by visual indicator in message status area and light bar Listen for audible sounds on start up
92. quire you to press multiple tabs to release To remove a locking connector squeeze the release lever and remove the cable To connect a locking connector push the mating pieces together until the latch locks in place Pressure Pressure connectors use friction to prevent accidental disconnects To remove a pressure connector grasp each connector mating half and pull the halves apart A Caution Do not use excessive force to disconnect the connector Excessive force may result in pulling the mounted connector off the circuit board To connect a pressure connector grasp each connector mating half and insert one half into the other USB USB connectors provide communications and power connectivity between the main board and any sub systems and external devices USB connectors use friction to maintain the connection but rarely require much force to connect or disconnect The USB cable can safely be removed from the mounted connector by simply pulling it out of the connector Two types of USB connectors are used USB A type and USB mini B To remove a USB connector grasp the connector and pull To connect a USB connector grasp the connector and insert ZIF zero insertion force The device uses flex cables and ZIF flex cable connectors Flex cables and ZIF connectors require special care when handling ZIF connectors use a sliding outer piece that latches and unlatches to secure and release the flex cable ZIF cables cannot be successfu
93. r to heat to the next set point use three testers each set to one of three different set points e When using only one tester to test several thermometers at all three temperatures test all thermometers at one set point before proceeding to the next set point e To eliminate waiting for the tester to cool down start at the lowest set point Because the tester does not have an internal fan it requires more time to cool down than to heat up Change the 9600 Plus set point To scroll from one set pointto the next press and hold the Temperature Selection button until a beep sounds The new set point appears in the upper left corner of the LCD display The device s current temperature appears flashes and continues flashing until the cavity reaches equilibrium at the new set point The 9600 Plus beeps when the set point is reached Perform a SureTemp temperature probe and system test 1 Setthe 9600 Plus to the desire set point and wait for the display to stop flashing 88 Functional verification and calibration Welch Allyn Connex Integrated Wall System Mm o o me o Insert the temperature probe without a probe cover into the thermistor device port on the tester When E31 appears on the display touch it to switch to Direct mode Wait for up to two minutes for the temperature reading to stabilize Record the results in the temperature service record Return the temperature probe to the probe well on the device Repeat the pro
94. replaceable units Welch Allyn Connex Integrated Wall System Serv Kit PLFM Standard comms PCBA material no 103355 No Item Qty 1 Communications board lea Serv Kit PLFM Radio material no 104560 No Item Oty 2 Antenna board 1ea 3 Radio board 802 11a b g 1ea 3 Screw M3 X 0 5 Phillips pan head 4 ea 2 Antenna mounting foam block 1ea 3 Antenna cable 1ea 3 Radio label 1ea Serv Kit PLFM Antenna material no 103357 No Item Oty 2 Antenna board 1ea 2 Antenna mounting foam block 1ea 2 Antenna cable 1ea Serv Kit Cable USB client material no 104251 No Item Oty n a Cable USB client 1ea Serv Kit Wire Harness AC to Power supply material no 104254 No Item Oty n a Wire harness AC to power supply 1ea Service manual Serv Kit Power supply 60W material no 104283 No Item 4 Power supply 60W Serv Kit Chassis material no 104269 No Item 5 Chassis Miscellaneous No Material no Item 6 104280 Plug 6 25 n a 104288 Connector IEC 1 5 mm panel n a 4500 925 Cable USB 2 0 5 pin mini B Gold 6 ft Handles Serv Kit Handle assembly material no 104299 No Item 1 Handle assembly Field replaceable units 105 Oty Oty 106 Field replaceable units Welch Allyn Connex Integrated Wall System Serv Kit Platform 767 controller PCBA material no 104247 No Item Oty 2 PCBA Platform 767 controller pattern E 1ea Serv Kit Handle cradle and opticals
95. rforming the NIBP leak test skip to step 9 I4 0 OOV ee GO aes m Launch the service tool on the PC If the simplified interface is active choose the Service option Log on with User ID ADMIN without entering a password Connect the device to the PC using the USB 2 0 5 pin type A to mini B cable 4500 925 Power on the device Connect the BP Y tube 5082 183 to the BP connection Connect each end of the four way hose connection Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Inthe NIBP Sensor pane on the right side of the window click Over Pressure Test Follow the prompts until the test completes Click Close To view the results open the active log file by selecting File View Log File Active log file Ok Torecord the results of your test go to Service record Service manual Functional verification and calibration 85 NIBP accuracy check Silver edition The NIBP accuracy check is performed manually using the service tool to close the valves The accuracy check compares the reading from the primary transducer pressure shown in the service tool window with the reading from an external calibrated digital pressure meter The results of this check are not recorded in the service tool log file To record the results for your records copy the table in the service manual If a calibration verification is required run t
96. rid qi der ied 24 hace RM 25 Device ta Dis ci e eed a oe e Ee Y da ta ree RE RIA 26 LicensingitaDinadiu e Ge CW FF du FIELD FR a m 2 Power up sequell6B ec cass tot ies ui nnee d Mere DI LOIPI SERO DDAR RF 29 Troubleshooting co Y Y ur ardent FM ae Y Ea alae ae 31 Symptoms and solutions esses eene tentent tentent ten HARRY RY titt ttes tentent 32 Technical alarm messages sss eret tette III UI UU 42 Disassembly and repair 5 ento ciii ipee ehe aenean thru t ava Dee dae ERR ODER 53 Required tools and equipment esent tentent tentent retten 54 Power down the system ccccessssseccesessesessesseseesececseceesesseeeseesesuesesaeeseseeaceesaesasseeaeeseseeassnsateaeees 54 Module replacement bottom housing sses nennen treten 54 Module replacement main housing sess eee tnn 56 Remove the system from the wall and remove the battery cccsccecsecesseseeeeeeseeeeseeeeseees 57 Remove the handle module assembly esent tette 58 Remove the handles sesenta iaaa alaaa aaa treten tente tte teen 59 Remove the 767 controller PCBA esses 59 Remove the handle cradle and optical assemblies sss 60 Open the chassis c tiere deti iei ser abere eerie EE ente detti 61 iv Contents Welch Allyn Connex Integrated Wall System Remove the power supply c c csesecsecscsecseseesee
97. rom the patient and reapply Reattach the cable to the monitor Remove the sensor from the patient and reapply Replace the Sp02 sensor Replace the Sp02 cable Replace the sensor Replace the cable Touch OK to dismiss Limit patient movement and continue the Sp02 measurement Temperature messages Message Possible cause Alarm Connect temperature probe No probe is connected The probe is faulty The temperature module returned a connect probe message Suggested action Connect a temperature probe and retry Replace the temperature probe Connect a temperature probe and try again If a probe is already connected replace the probe If the problem persists replace the temperature module 46 Troubleshooting Message Insert correct color coded probe well Replace temperature probe Welch Allyn Connex Integrated Wall System Possible cause The probe well is missing The probe is faulty Temperature not functional Call An internal error occurred for service Retry temperature measurement Note This message often accompanies other temperature messages Temperature time limit exceeded Information Tissue contact lost The USB cable is disconnected The battery is depleted or missing Braun ThermoScan PRO 4000 thermometer only A probe heater or data error occurred User settings require adjustment The direct mode timed out Lost tissue contact while at
98. rsion Loads the latest firmware into the module Verifies leaks using 100 cc volume Checks noise on the pressure channel Calibrates pressure transducers Checks the accuracy of transducers across pressure range Checks dump valves Verifies the pneumatic pump Verifies control of the system valve Verifies operation of linear inflation control hardware Verifies the operation of the probe detect switch Verifies the accuracy of the thermometer across range NIBP JS Temper ature J Service tool edition SpO2 Host Gold Silver JS JS JS JS J JS 82 Functional verification and calibration Test Functional check Overpressure Current draw Printer LCD display Back light interface Touchscreen interface LED Fan interface Beeper Nurse call relay Battery operation Speaker USB host port communication Ethernet communication Temper Description NIBP ature SpO2 Verifies module operation with cal key Verifies pump limits Measures the module s current 7 J 3 draw Prints the sample patient record and test pattern Generate a test pattern Operator verifies LED outputs Verifies touch screen calibration Turns the light bar LEDs on and off Turn the fan on and off Sounds the buzzer Verifies the nurse call relay Verifies the internal battery Sounds the speaker Verifies the USB ports Verifies the Ethernet port 1 POST te
99. seeecsessesseeeeaceacsessesseeeesesaesesaeesesueaesasseeeseasseeaeeaeess 62 Remove the ground plug harness assembly and IEC connector ssssss 63 Remove the communications board esee ttn 64 Remove the radio board and antenna sesenta 65 Remove the lightbat aeree pt Ope edat tend ate eet eei 66 Remove tlie Tan esteso n etie utet PE te aU ene a endi cyo 67 Remove the power panel iia eaaa ai aaa ee aea aaan rea aaa aaae aaae a aeaiiai IR IA Ho 68 Remove the speaker nirisan a aaa a a aaa aiaa aA a tiia 70 Remove the battery board cecseccesesseseesesseseeseesesessessececseceeseeeeeseeeeseeseesesseaseessneseeseseeeesneaeeaseaes 70 Remove the power wire harness and main wire harness sssssssse 70 Remove the main board essere tette tenente tette tnt tentent 71 Remove the lLGD RR 73 Remove the module well sse tentent tenente treten aia debia 75 Remove the front housing essecseceesessessesecsesseeseescsueeeesesneeceseesesseeaceusseeaseasseeseseseeeseseseneaeeaseeees 76 Replace the power button sssss sese tentent tette tnnt LL A ten tnter ttis 78 Remove the chassiSu ueu E vetta Pant aene recte ADU dantis etn 78 Functional verification and calibration eese 79 Functional verification tests sess tte tenente ttn tnter ntes 79 Electrical safety testing iocis cce pet
100. set tag You can enter an alpha numeric identifier in the data field to serve as an asset tag for system identification 1 2 Go to the Service screens as described in Access the Service screens Touch the General tab E Gem a san age Touch and enter up to 20 characters Touch OK Note If the system s language changes the asset tag remains unchanged 24 Service menu Welch Allyn Connex Integrated Wall System Self tests tab Ci Advanced Settings Exit General Self tests Logs Device Licensing Touch screen calibration a Perform a self test This tab calibrates the touchscreen 1 Goto the Service screens as described in Access the Service screens 2 Touch the Self tests tab 3 Touch Start a Touch the location indicated by the display The system checks the current calibration If the location coordinates and touched location match a Calibration Confirmation dialog appears Touch OK to finish If the locations do not match a calibration failure dialog appears Touch Calibrate and then touch the display as indicated When calibration is complete a Calibration Confirmation dialog appears Touch OK to finish Service manual Service menu 25 Logs tab Ci Advanced Settings Exit General Self tests Logs Device Licensing 000 30 01 310 TASK HostProxy1 BUF HP WACP Send Failed 000 31 00 311 TASK ConnectMan BUF CONMGR NACK received ErrorCode Conn
101. ssure J14 Client USB Communications board J8 Mini USB J17 Not used Not used Pressure J19 LCD LCD board Pressure J21 USB MCE to Sp02 USB J23 USB Communications board J4 USB J24 USB MCE to NIBP USB J26 USB Reserved for future use USB Service manual Connector Wiring harness J29 J30 J34 J45 J46 J48 J49 Battery power Main harness Battery Main harness Light bar LCD flex cable Main harness Connects with Battery connector board J2 Power supply board J2 Battery connector board J3 Fan connector on the power supply cover Light bar board J1 LCD Communications board power Appendices 127 Connector Locking Pressure Locking Locking Pressure Pressure Pressure 128 Appendices Battery connector board connectors Connector Wiring harness J1 J2 J3 J4 N A Battery power Battery N A Connects with Battery Main board J29 Main board J34 Internal use only Welch Allyn Connex Integrated Wall System Connector Pressure Locking Locking N A Connector J4 J7 J8 J9 J10 J11 J50 JB1 JD2 JD3 JD4 JR1 Communications board connectors Wiring harness USB USB USB Ethernet Ethernet Nurse call Main USB USB USB USB N A P
102. stem fault code to aid service and engineers in diagnosing the problem While in safe mode the red LED bar and the piezo buzzer cycle on and off 30 Power up sequence Welch Allyn Connex Integrated Wall System 31 Troubleshooting This section provides the following tables to help you troubleshoot the system e Symptoms and solutions These tables list symptoms you might observe list possible causes and suggest actions that might eliminate the problem e Technical alarm messages These tables list messages generated by the system software when a problem is detected The tables explain possible causes and suggest actions that can resolve the problem These tables can help you diagnose and fix a problem They do not replace basic troubleshooting skills You must still trace the source of the problem to the board or module level to decide the best course of action Welch Allyn does not support component level repair to the board or module For available replacement parts see Field Replaceable Units A WARNING Do not perform troubleshooting on a system that is emitting smoke or exhibits other signs of excessive overheating Disconnect the system from AC power and call Welch Allyn Technical Support immediately A Caution Replace parts components or accessories only with parts supplied or approved by Welch Allyn The use of any other parts can lead to inferior performance and will void the product warranty 32 Troublesho
103. sting checks the following e NIBP ROM RAM A D channels calibration and user configuration e Temperature ROM RAM calibration and heater e Sp02 ROM and RAM and connection to the SpO2 board e Printer ROM and RAM and connection to the printer SureTemp Plus only 3 Normal mode Welch Allyn Connex Integrated Wall System Service tool edition Host Gold Silver JS 4 4 JS Vv Vv J JS J Jo V Jo V JS V Jo V Jo V Jo V V V V J JS V V Service manual Functional verification and calibration 83 Basic functional verification tests These tests verify basic functionality of the NIBP SpO2 SbHb RRa C02 and thermometry parameters using the service tool Silver edition They are not a substitute for the complete functional test available with the service tool Gold edition Welch Allyn recommends using the service tool Gold edition to perform preventive maintenance and verification of the device when completing a repair Use this section to perform functional verification tests on the device NIBP leak test Silver edition The NIBP leak test is performed automatically using the service tool The leak test pressurizes the system with a start pressure P of 250 mmHg 10 mmHg After 15 seconds T the end pressure Pe is measured The leak rate is calculated using the formula L P P Ti The test fails if the leak rate exceeds 5 mmHg in 15 seconds Perform an NIBP leak test
104. system Disconnect the power plug Remove the battery pack from the system Clean and dry the inside of the printer housing Power on the system and verify that the system functions normally before using it Caution DO NOT use steam heat or gas sterilization on the system Caution DO NOT use harsh solvents such as acetone on the system The following agents are compatible with the system Follow the cleaning agent manufacturer s guidelines CaviWipes Sani Cloth Plus e 70 percent isopropyl alcohol e 10 percent chlorine bleach solution Note Disinfect according to your facility s protocols and standards or local regulations Configuration options The wall system is available in multiple configurations Use the following to determine available configurations Model number SpO2 Thermistor temp Cord management IR temp Head pair Power cord Note Note For approved accessories see the accessories list in the device s directions for use If options were added to the device after production the product label will not match the current configuration Service manual Position Model number SpO2 Thermistor temp Cord management IR temp Head pair Power cord Appendices 113 Description Two numbers that indicate the model e 84 The 8400 model Does not include a radio e 85 The 8500 model Includes an internal 802 11 a b g radio One character that indica
105. system 2 Inserta fully charged battery into the system 3 Upon each power up confirm the following a The light bar flashes amber b The Welch Allyn startup screen appears c A beep sounds followed by one chime Note If no chimes sound replace the speaker as specified in Remove the speaker d The product line logo appears at the bottom of the screen e Ifa printer is installed the paper advances slightly f The Home screen appears A WARNING Equipment failure risk The system includes a fan that circulates air through the device If the fan does not run when you power up the device remove it from use and inform qualified service personnel immediately Do not use the system until the problem is corrected If the internal self check is successful the system shows its normal functions with all values blank and the system is ready for operation If the self check fails an error message appears in the system status area at the top of the screen If a fault that could adversely affect the product is detected the system enters a safe mode and stops monitoring patients The system remains in safe mode until itis turned off by pressing the Power button or until it shuts down automatically after a period of inactivity If a system error is detected the system becomes inactive until you press Xy or until the system shuts down automatically The system displays a system fault message that contains a wrench icon JP and a sy
106. system is not powered up The PCBA is defective The handle assembly is defective The rheostat setting is too low The PCBA is defective The handle assembly is defective The rheostat setting is too high The PCBA is defective The handle assembly is defective The PCBA is defective The handle assembly is defective The lamp has been on for an extended period of time Install a new lamp Place the other handle in the cradle Power up the system Replace the PCBA Replace the handle assembly Increase the rheostat setting Replace the PCBA Replace the handle assembly Decrease the rheostat setting Replace the PCBA Replace the handle assembly Replace the PCBA Replace the handle assembly Return the handle to the cradle Service manual Troubleshooting 41 Note The GS 777 Wall Transformer will accommodate instrument heads of the Welch Allyn approved Halogen and LED type bulbs without any manual adjustment For information about instrument heads follow the instructions provided in their directions for use 42 Troubleshooting Welch Allyn Connex Integrated Wall System Errors Symptom Possible cause Suggested action 000000001 An internal software error Power down and restart If the seer persists call Welch Allyn 000000002 An unclassified hardware error Technical Support for service 000000003 Graphics RAM POST 000000004 System RAM POST 000000005 Watchdog POST 000000006 FLASH initiation failed 000000007 A disp
107. t battery shipping box is unavailable consult the manufacturer website for information www nexergy com lithium shipping htm A Note WARNING Safety risk Do not ship any battery that has been physically damaged or shows signs of leakage unless you receive specific instructions which meet the requirements for the shipment of Lithium batteries Dispose of damaged or leaking batteries in an environmentally safe manner consistent with local regulations In the United States the applicable regulations can be found in the Code of Federal Regulations CFR Refer to 49 CFR 173 185 for shipping lithium batteries by air or ground Use 49 CFR 172 102 sections 29 188 189 A54 A55 A100 A101 A103 and A104 to find the special provisions for shipping lithium batteries Clean the system Note To ensure Safe receipt of your system by the service center and to expedite processing and return of the system to you thoroughly clean all residues from the system before you ship it to Welch Allyn For decontamination and cleaning requirements see Decontamination and cleaning in the appendices If a returned device is found to be contaminated with bodily fluids it will be returned at the owner s expense United States federal regulations prohibit the processing of any device contaminated with blood borne pathogens Welch Allyn thoroughly cleans all returned systems on receipt but any system that cannot be adequately cleaned cannot b
108. t to check functionality of select subsystems and allows the user to verify the blood pressure transducer is within calibration specifications If any of the Silver level testing shows an out of specification result use the Gold level service tool to perform a full calibration e Gold level Checks the functionality and calibration of the device As it checks the device the Gold level service tool also performs any needed calibration to bring the device within specifications This full suite of tests is required to complete a repair Each time you open the Service manual Functional verification and calibration 81 case you must use the Gold level service tool to test the device before returning the device to normal use For information about the service tool see the following e For instructions on installing and using the service tool see the Welch Allyn Service Tool Installation and Configuration Guide e For instructions on performing the functional verification see the service tool s help files installed with the Welch Allyn Service Tool CD Tests performed by the service tool The service tool tests the following device functionality Test POST Firmware version Firmware upgrade Leak AD noise Calibration Accuracy NIBP Dump Inflation Valve control Inflation linearity Probe detect Accuracy Temp Description Performs the power on self test POST Checks the firmware ve
109. te When replacing the main board all licenses are lost If you did not retain authorization codes to restore those licenses you must order replacement licenses No Item Oty 2 Main board 1ea Serv kit Connex Integrated Wall System main housing assembly material no 104244 No Item Oty 3 Main housing 1ea 3 Platform power button flex pattern B 1ea 3 Blue insert 1ea Serv Kit Side housing material no 104584 No Item Oty 4 Side housing 1ea 4 Blue insert 1ea Individual parts No Material no Item Oty 6 103552 Platform fan assembly 1ea 7 103554 Platform speaker assembly 1ea 8 104250 CIWS handle module assembly 1ea 9 104583 Braun assembly 1ea n a 103578 Platform LCD harness 1 ea 10 103564 Platform module blank 1ea n a 103563 Platform USB cable mini B RT type A RT 1ea 11 104252 Module well assembly 1ea n a 104255 Main wire harness 1ea Service manual Field replaceable units 103 No Material no Item Qty n a 104256 Main power harness lea 12 104260 Light bar alarm 1ea 13 104264 Power panel 1ea 14 104265 Battery housing 1ea 15 104267 Module track 1 ea 16 104268 Module cover 1 ea 17 104271 Comms cover housing 1 ea 18 104273 Cubby door 1ea 19 104275 Light bar cover lea 20 104276 Side mounting bracket lea 21 103550 LED light bar lea 22 104285 Battery connector lea 23 104286 Power button lea n a 104289 Ethernet cable 18 in 1ea n a 53020 0000 Rechargeable battery for Braun Pro4000 1ea Chassis 104 Field
110. ted action The manual parameter frame No manual parameters are selected in Select the desired manual does not appear on the Home Advanced settings parameters in Advanced tab or the Patients manual tab settings Settings gt is blank Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters BMI is not displayed The BMI parameter is not selected Select the BMI parameter in the advanced settings Height or weight was changed Adjusting the height or weight clears BMI Weight scale not connected BMI is available only from a weight scale with height 40 Troubleshooting Bar code reader Handles Symptom The bar code reader powers on but does not transfer data Symptom The lamp does not illuminate The lamp is too dim The lamp is too bright The lamp brightness does not adjust The handle becomes very hot to the touch Welch Allyn Connex Integrated Wall System Possible cause No license is installed Possible cause Suggested action Purchase a license and install the license using the service tool The bar code reader is not programmed to use Refer to the USB Com Port Emulation mode manufacturer s documentation to program the bar code reader to USB COM Port Emulation mode Suggested action There is no lamp in the handle head Install a lamp in the handle head The lamp is burned out The other handle is off the cradle The
111. tempting to acquire temperature reading or acquired reading was performed with limited tissue contact Suggested action Insert a temperature probe well Replace the temperature probe Review the error log Replace the temperature module Check the USB cable Replace the batteries Retry the temperature measurement If the problem persists replace the probe Adjust the user settings and retry Return the temperature probe to the probe well and retry measurement Touch OK to dismiss the message Start a new temperature reading Weight scale messages Message Weight scale not functional Call for service Possible cause The weight scale is not operating properly Suggested action Check the scale Use the service tool to check connectivity with adapter Replace cables Replace adapter Service manual Communications module messages Message Possible cause Troubleshooting 47 Suggested action Communications module did not The communications board is not connected Check the USB connection at power on properly Power down properly to the main board the device High priority alarm Radio messages Message Alarm Radio not functional Call for service Radio error Power down and restart Unable to establish network communications Radio out of network range Unable to establish network communications Call for service Radio Software upgrade failed The
112. tems must not be returned without prior written agreement Note Decontaminate the system according to your facility s procedures and local regulations Cleaning is an essential prerequisite for effective disinfection or decontamination Note The following guidelines apply to the system only For cables sensors cuffs and other peripheral items follow the cleaning instructions in the directions for use that accompany these accessories A WARNING Electric shock hazard Before cleaning the system disconnect the AC power cord from the power outlet and the system A WARNING Electric shock hazard DO NOT autoclave the system or accessories The system and the accessories are not heat resistant 112 Appendices A amp Welch Allyn Connex Integrated Wall System WARNING Liquids can damage electronics inside the system Take care to prevent water or other liquids from spilling on the system If liquids are spilled on the system 1 2 3 4 5 6 Power down the system Disconnect the power plug Remove the battery pack from the system Dry off excess liquid from the system Note If liquids possibly entered the system remove the system from use until it has been properly dried inspected and tested by qualified service personnel Reinstall the battery pack Power on the system and verify that the system functions normally before using it If liquids enter the printer housing 1 2 3 4 5 Power down the
113. tery power is extremely low remaining High priority alarm Low battery 30 minutes or less The battery power is low remaining Powering down Call for service Battery is absent or faulty The battery is faulty Information There is no battery in the system Welch Allyn Connex Integrated Wall System Suggested action Plug the system into AC power If not plugged in the system automatically powers off Touch the alarm icon to dismiss or plug the system to AC power The battery experienced an internal error Replace the battery Insert a battery Replace the battery Device is operating in battery The AC power cord has been disconnected Touch OK to dismiss or plug mode the system into AC power Configuration Manager messages Message Possible cause Alarm Unable to load configuration A configuration load error occurred using factory defaults Functional error Call for service Data did not transfer Information No connection for send Suggested action Restore factory defaults If the error persists call for service A critical configuration load error occurred Call for service The system is configured to send data on Change advanced setting to save without being networked disable Automatically send on manual save The system is not configured to the network Change advanced setting to disable Automatically send on manual save control Configure the system to th
114. tes the oximeter type e M Includes Masimo e N Includes Nellcor e X Does not include oximetry 8400 model only One character that indicates whether a SureTemp Plus thermometer is included e T Includes SureTemp Plus thermometer e X Does not include SureTemp Plus thermometer One character that indicates the storage type e V SCS One character that indicates whether a Braun ThermoScan PRO thermometer and docking station are included e E Includes a Braun ThermoScan PRO and docking station e X Does not include a Braun ThermoScan PRO and docking station One character that indicates whether 3 5V instrument heads are included e C Includes MacroView 23820 and Coaxial Ophthalmoscope 11720 heads e P Includes MacroView 23820 and PanOptic 11810 heads e X Does not include instrument heads The suffix characters or numbers that follow the hyphen indicates the power cord packaged with the device Country codes include the following Suffix Description B North America 2 Europe 4 United Kingdom 6 Australia New Zealand 7 South Africa 114 Appendices Welch Allyn Connex Integrated Wall System Factory defaults General alarm Settings Default value Display alarm limits Enabled Alarm Audio on Enabled Volume Medium Advanced Allow user to disable alarms Enabled Allow user to turn off general audio Enabled Minimum alarm volume Low Nurse call threshold Medium Audio pause time 2 minutes Sp02 alarm c
115. uipment E i to XX O B IX Welch Allyn Connex Integrated Wall System Ethernet RJ 45 Nurse call Authorized Representative in the European Community Defibrillation proof Type BF applied parts Recycle Serial number China RoHS markings for control of pollution caused by electronic information products XX indicates Environmentally Friendly Use Period in years Recycle the product separate from other disposables Safety All users of the system must read and understand all safety information presented in this manual before using or repairing the system United States federal law restricts this device to sale distribution or use by or on the order of a licensed medical practitioner Warnings and cautions A gt gt P PP bb WARNING Safety risk Make frequent electrical and visual checks on cables sensors and electrode wires All cables sensors and electrode wires must be inspected and properly maintained and in proper working order to allow the equipment to function properly and to protect patients WARNING Safety risk Place the system and accessories in locations where they cannot harm the patient should they fall from a shelf or mount WARNING Fire and explosion hazard Do not operate the system in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide in oxygen enriched environments or in any other potentially explosive environment WARNING
116. will void the product warranty Qualified service personnel or a Welch Allyn Service Center should repair products out of warranty If you are advised to return a product to Welch Allyn for repair or routine maintenance schedule the repair with the service center nearest you Welch Allyn Technical Support If you have a problem with the device that you cannot resolve call the Welch Allyn Technical Support Center nearest you for assistance A representative will assist you in troubleshooting the problem and will make every effort to solve the problem over the phone potentially avoiding an unnecessary return If your product requires warranty extended warranty or non warranty repair service a Welch Allyn Technical Support representative will record all necessary information to issue an RMA number The support representative will provide you with the address of the Welch Allyn Service Center to send your device to Technical support is available during local business hours Returning products Your product must be returned in its original Welch Allyn supplied packing material If you need this material contact Welch Allyn When returning a product to Welch Allyn for service please include the following information e Product name model number and serial number This information may be found on the product and serial number labels on the bottom of the system Welcl IN Connex Integrated Wall System AMUN lt r o Cn

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Welch Allyn Connex® Integrated Wall System Service Manual