Movi for Mac User Guide (4.0)
Contents
1. FECC How to control the far end camera In calls that support far end camera control you can adjust the far end camera to give you a better view of the person s you are talking with To activate the far end camera control click the FECC button on the info bar in the upper corner of the video window A control will appear above the toolbar on mouse movement ANG Movi Video 00 03 45 Firstname Lastname firsmame lastnameGtandberg com lap wj You can also use arrow keys on your keyboard to pan and tilt the far end camera To zoom in and out use the and keys Limitations If any of the equipment in the video conference does not support the far end camera control ability the button will be disabled gray If the functionality is not available at all the button will not be displayed Joining calls to a conference During a call you can have up to four calls on hold switch between them or join them in a con ference If you make a new call while talking the current call will be put on hold A panel to the right shows the calls on hold The same happens if you accept an incoming call while you are already talking to someone How to toggle between calls on hold To switch between open calls on hold mouse over the calls on hold indicator on the left hand side of the video The calls on hold panel opens Click on the participant How to join participants to a conference To join calls to a confe2. TANDBERG Movi 4 0 for Mac User guide D14733 01 September 2010 Table of contents Table of contents 2 Getting started Ha 4 ga SS AA AA 4 SIGNING O aa 4 Show video Window 22 cece ne 4 Making A 4 Receiving a call 4 Mac requirements ns 5 Multimedia device requirements ccc ee ccc ec cee cece cece cece seeseeeseeeseeneees 5 MTS ol R 5 SEE Ra a 5 Preferences LL 6 CONEA connotaciones AA 6 A A 6 Notifications and ringtone nn 6 ca AA 6 Contact i causes o a a haay cd teatral 8 Adding a contact K ns 8 Deleting a contact K 8 Recent calls l l a ccc cece cece cece nro 9 Call information 9 Deleting call information c cece ccc nannaa naa aana aa anD eecceeeeceesceeeseeeseeeeseeeees 9 Presence Status Ha 10 Status messages CL 10 Setting your status a 10 Closing Ulo Rn 11 Closing and reopening the control window 2 22 daadaa cece aa Laa eee eeeeeeceeeseeeee 11 Signing OUl oases asas ke ente 11 Exiting MOV LL 11 The pop up toolbar oaoa aooaa LLDPE LDL aooo onan 12 Selfview and camera control 12 Controlling your Camera nn 12 Using the keypad DTMF 0022 sner renere renere 13 When to use the Keypad LLS eee eee rer erne 13 How to use the keypad ccc ccc eee cece eee eee cece cece ceeeeceeeeceeseeeeeeeees 13 Using the keypad during conferences cece cece cece cece cece ceeeceeeeseeeees 13 Presentation sharing 02 02 c
3. calls Call information Recent calls is an overview of your latest outgoing incoming and missed calls You can use the list to redial and to add callers and recipients from the list as contacts Note The list of recent calls is stored per user If there are other user accounts on your computer they will not have access to your list Each entry in the recent calls list has an icon indicating status 3 You made an outgoing call CC You answered an incoming call CC You missed an incoming call If you have answered a call from a different Movi installation or endpoint this will be noted in the list as Answered elsewhere Each list entry also contains information on e Date and time of call e Call duration click on each entry to display e Video address of the caller incoming or the recipient outgoing Deleting call information To clear the Recent calls list 1 Click Recent calls 2 Click the link Clear history in the lower right corner Presence status Status messages Your Movi presence status is reflected in search results and contact lists amp Online This is an online Movi user Registered This is a connected endpoint Busy in This status is set by Movi or the endpoint when the user is in a call Call amp Busy The user has set this status Offline This status is set by Movi or the endpoint when the user signs out or exits but it may also have been set by the user No status No status informa
4. cece nn nro 13 How to share anaana naana LL 13 What to share cc 14 The info bar nn 15 Far end camera control FECC 0 2 02 snarere rer rener 15 How to control the far end camera c cece cece cece ccc ceecceeeceecseceeeeeeeseeeees 15 Limitations ns 16 Joining calls to a conference nannan anaana anana a oana aa anaa anaran nannanan 17 How to toggle between calls on hold 2 22 LSDS cece aoaaa oaaao nananana 17 How to join participants to a conference LLS e ee cee cece aLa aana aaan 17 How to end calls on hold 22 occ ccc S 17 Troubleshooting Za 18 AA AA 18 Further troubleshooting Lae o ane bigot A 18 Conference information 18 Getting started Prerequisites The Movi software client is usually made available to you by your company s IT admin istrator A web camera a microphone and loudspeakers or a headset must be connected to your com puter for Movi to work correctly See Multimedia device requirements Signing In Your IT administrator can automate your sign in process and you may not even notice the Sign in screen If enabled by your IT administrator sign in will be automatic and you may not even notice the sign in screen Otherwise your IT administrator will supply you with a username and password Note Automatic sign in is not available to users of Mac OS X 10 5 1 Start by entering your username and password in the sign in form Movi will sign
5. e holders This Guide may be reproduced in its entirety including all copyright and intellectual property notices in limited quantities in connection with the use of this product Except for the limited exception set forth in the previous sentence no part of this Guide may be reproduced stored ina retrieval system or transmitted in any form or by any means electronically mechan ically by photocopying or otherwise without the prior written permission of TANDBERG www tandberg com 2010 TANDBERG TANDBERG is now part of Cisco
6. e prob lem could be with the videoconferencing infrastructure setup Contact your IT administrator for support and further troubleshooting Conference information Move the cursor over the video window to display the information bar at the top of the win dow The Call status info button i in the top right corner opens Conference information Your IT administrator may request such information from you for troubleshooting purposes Disclaimers and notices The objective of this documentation is to provide the reader with assistance in using and con figuring the product Product capabilities of TANDBERG and other manufacturers products change over time and so the required configuration may be different from that indicated here If you have any suggestions for changes to this document please feed them back to TANDBERG through your TANDBERG Authorized Service Representative If you need technical support please contact your TANDBERG Authorized Service Rep resentative The specifications for the product and the information in this Guide are subject to change at any time without notice by TANDBERG Every effort has been made to supply complete and accurate information in this Guide however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document TANDBERGG is a registered trademark belonging to Tandberg ASA Other trademarks used in this document are the property of their respectiv
7. h field or the Recent calls list to locate a person or endpoint e Either right click to open the context menu Select Add to My Contacts e or select the list entry you want using the mouse or arrow keys From the main menu select Contacts gt Add to My Contacts e or select the list entry you want using the mouse or arrow keys Open the Action pop up menu in the lower left corner of the control window Select Add to My Contacts You can also add a video address as a contact directly 1 Click My contacts Click the button in the lower left corner or right click anywhere in the My Contacts list and select New Contact or in the main menu select Contacts gt New Contact 3 Enter the Display name you want to use for your contact Enter the Number or adress for your contact 5 Click Add or press Enter Deleting a contact There are four alternative ways to delete a contact Click My contacts e Select the contact you want to delete and press the Delete key on your key board Click Delete in the pop up dialog e Either right click to open the context menu Select Delete Click Delete again e Select the list entry you want using the mouse or arrow keys From the main menu select Contacts gt Delete Click Delete again e Select the list entry you want to delete using the mouse or arrow keys Open the Action pop up menu in the lower left corner of the control window Select Delete Click Delete again Recent
8. keypad can be used to create and or enter passwords for multi part conferences e Setting up a new conference may in other ways involve equipment that requires DTMF e Voice systems frequently have tone based menu navigation such as To speak to an oper ator please press 1 How to use the keypad The Keypad button ii on the video info bar brings up the keypad You can then enter a number using the Mouse Note Sending DTMF may fail if the microphone is muted Using the keypad during conferences The keypad may also be used for changing the layout of your video window and far end cam era control during conferences Note This feature relies on the TANDBERG MCU which may or may not be part of your TANDBERG setup If in doubt talk to your IT administrator When the keypad is active during multi part conferences you may e Press 2 or 8 to change the layout e Press 4 or 6 to change which participant appears in the largest pane e Press 1 or 7 to enable far end camera control 1 and 7 will then zoom in and out if supported 2 4 6 and 8 will work as arrows to move the camera of the participant in the largest pane Presentation sharing How to share During a call you can share one of your application windows such as a PowerPoint pre sentation You can share an application window by a The Presentation button Lf on the video window pop up toolbar brings up a list of your open application windows Select any of them t
9. o start sharing To stop click the same button again then click Stop sharing presentation Your shared window will appear to you as a picture in picture PiP inside the video window Double click a PiP to focus it Tip If bandwidth or system resources are limited turning off your camera during a pre sentation will improve presentation quality What to share Participants will see everything that happens in the shared window as it occurs This feature has many potential uses Here are a few examples e Share your word processor and let call participants see your meeting notes as you type e Share pictures from your computer as a slideshow e Draw as you go share an image editor or other visualization tool e Share your web browser email inbox calendar Note Conference participants will not see your mouse cursor in the shared window The info bar An info bar with information and buttons will appear when you are ina call The information IS e The duration of the conference e The address of the recipient of the call either one person or the device hosting the con ference e Anicon l fi indicating if the conference is encrypted or not The buttons are Icon Controls Description gt Far end camera con Turn your far end camera control off on trol ses Numeric keypad Use for tone based input See Using the keypad DTMF i Conference info Opens your conference information box Far end camera control
10. rence mouse over the indicator The calls on hold panel opens Click Join all How to end calls on hold To end calls make the call active by clicking it and end the call with the End conference but ton Troubleshooting Audio issues You cannot hear others If you cannot hear the other participant s make sure your loudspeakers or headphones are connected Then check all volume controls e Your headphones or loudspeakers may have their own volume buttons or switches e The Windows volume settings will override all other volume controls Look for the loud Speaker icon in your systray to open and or unmute e Movi has its own volume settings see page Speaker volume If this does not solve the problem it may be that audio is not being sent from the other end Ask the other participant s to perform the microphone check described below Others cannot hear you If the other call participant s cannot hear you make sure your microphone is properly con nected and not muted Low or distorted sound If call participants are experiencing distorted sound very low sound or echos 1 Check whether any of you have enabled microphone boost echo cancellation gain control noise reduction digital effects or similar features for your audio devices 2 Turn all such audio device features off for Movi to work optimally Further troubleshooting If all local devices are turned on and working and audio and or video issues remain th
11. rs For business quality HD video TANDBERG recommends using the TANDBERG PrecisionHD USB camera and a 2 GHz Core 2 Duo proc essor or better Operating MacOS X 10 6 or later is recommended Movi Make sure to have the latest secu system rity updates installed Connection IP network connection broadband LAN wireless At least 24 kbps is required for an audio connection For a video connection the recommended minimum is 128 kbps Multimedia device requirements Microphone All microphones work well with Movi Note that some cameras have built in microphones Camera Movi works with most common web cameras See the TANDBERG Knowledge Base for updated information on Movi and cameras Preferences Movi comes with predefined settings that should work out of the box for most users From the main menu select Movi gt Preferences Remember to store changes to settings by clicking OK when you are done General By default Movi starts up at login Clear the Start TANDBERG Movi automatically at login check box to change this setting Network If you experience low video quality for example jitter lowering the bandwidth can be help ful If you know that more bandwidth than the default setting is available you may increase the bandwidth setting for better video quality Note Your IT administrator may limit the bandwidth options available to you Notifications and ringtone You can decide when and how Movi shall notify yo
12. tion is available for this user who may be online or off line Setting your status You can manually change your status by clicking on the Status button next to your name in the Movi control window The alternatives are Online Away Busy This status may also turn off the ring tone depending on your settings See Settings Appear off You will remain logged in while appearing offline to others line Note Your status will change automatically from Online to Busy in call Away The user has set this status Closing Movi Closing and reopening the control window 1 Click the X in the upper left corner or while the control window is active click File gt Close window Command w 2 Your current status will be displayed on top of the Movi icon 3 To reopen the Movi control window click on the Movi icon in the dock Signing out To sign out from Movi for example to allow another user to log in 1 Click the status button in the Movi control window 2 Select Sign out Exiting Movi To exit the Movi application completely In the main menu select Movi gt Quit Movi Command q When you exit Movi you will also be signed out The pop up toolbar A toolbar with these buttons will appear when you move the mouse pointer over the video window Icon Controls Description Toggled r Selfview See yourself on camera See Selfview and camera control ww Camera Turn your camera off on See Selfvie
13. u when calls come through To change the ringtone follow these steps 1 Use the drop down menu and select one of the alternatives 2 Listen to the tone by clicking the Play button Note that you must stop one ring tone before you can try another You may also want to tweak the following settings Do not play noti You will see the pop up dialog when you have set your status to fication when I am Busy but no ring tone will be played This setting is enabled by busy default Do not play noti You will see the pop up dialog when you are already ina call but fication when I am no ring tone will be played This setting is disabled by default ina call Devices You may want to use different audio and video devices than those Movi has picked by default For example your camera and your Mac may both have built in microphones The drop down lists let you choose from all devices detected on your system e Loudspeakers and or headphones audio output e Microphones audio input e Cameras video input Contacts The My contacts list contains endpoints and Movi users whose video addresses you have stored for quick retrieval and reuse Note The My contacts list the Recent calls list and your password are stored per user If there are other user accounts on your computer they will not have access to your list Adding a contact There are three ways of adding a new contact to the My contacts list To get started Use the searc
14. w and camera wa control U Microphone Turn your microphone off on VA TI Speaker volume Click to mute or drag slider to adjust v E a I I Fullscreen Use entire screen for video EB B Oj Presentation shar Share an application window See Presentation shar ing ing End call Hang up Move the mouse pointer away from the toolbar to make it disappear Selfview and camera control Selfview is the functionality that lets you see your own camera image Click on the Selfview button pa during a call Selfview will appear to you as a picture in picture PiP inside the video window You can e Double click a PiP to focus and enlarge it e Click and drag to move a PiP around inside the window Controlling your camera on the video pop up toolbar toggles your camera on and off Should you switch off the camera during a call Movi will continue to show the last video frame as a still image to other call participants If you switch the camera off before the recipient answers your call there will be no image of you available You may still turn the camera on during the call Note This setting does not affect the cameras of other participants Using the keypad DTMF When to use the keypad Dual tone multi frequency DTMF signaling is used for telephone calls in the voice frequency band A tone is sent representing each number pressed on the keypad The tone based keypad in Movi has several uses notably e The
15. you in automatically from now on unless you de select this in the Pref erences dialog 3 Click Sign in or press Enter Show video window After you have signed in Movi displays its control window If you want to open your video window before a call to check your camera or your hair click the Show video button on the upper right corner of your Movi control window You can click the Show video button L during a call to bring your video window to the top of your screens You can also show video by openingMain menu gt View gt Show video Command 2 Making a call 1 Inthe search field start typing the name of the person to call 2 Click the name on the list or use your arrow keys to scroll down 3 Double click the name click or press Enter A video window will now appear on screen There are three more ways to initiate a new call a Click My contacts and select a name from your list See Contacts b Click Recent calls and select a name from that list See Recent calls c Enter a video address SIP URI for a person or an endpoint directly Receiving a call When someone calls you on Movi this dialog will appear EA m m Incoming Call Firstname lastname sip firstname lastname tandberg com ao AT Accept Answer or reject the call by clicking the buttons or close the dialog using the X to ignore the call without this being visible to the caller Mac requirements Processor All Intel processo
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