VoIP Aastra 6739i User Guide
Contents
1. e toreturn to the main menu e to return to the voicemail menu Access Voicemail using the Internet 1 Go to https voicesip ucalgary ca 2 The mailbox number will be the 7 digits of your phone number without the area code or dashes Enter your password By default your password is the last four digits of your phone number plus four zeros For example phone number 403 220 1234 will have 12340000 as the voice mail password Visit http ucalgary ca it telephone voicemail vvm for more information regarding VoIP Voicemail web based utility Calling Features Call Transfer Conference Call When you are connected to a call with someone 1 Press the transfer button e if you want to transfer the call to someone else Dial the number of the person you wish to transfer the call to and wait until they pickup Press the transfer button again to complete the transfer 2 Press the conference button if you want to establish a conference call Dial the number of the person you want to conference your current call with and wait until they pickup Note when using the Conference call feature it is a 3 way call Each VoIP set can add another person into the call Do Not Disturb DND When this feature is activated all calls will be sent directly to your voicemail 1 Activate DND mode e Press the DND button on the Touch Screen A red light around the DND button will indicate that this feature is activated Oct 2013 Sof 8 Network Ser2. number and Highlight it by touching that button on the Touch Screen 3 You can choose to Dial the number or Add to Directory Oct 2013 7 of 8 Network Services UNIVERSITY OF Aastra 6739i User Guide CALGARY To clear the call history log on your phone 1 Press the Callers List button a on your phone 2 Press the Delete button on the Touch Screen Choose Delete highlighted caller from previous screen page or Delete All callers from list Re Start VoIP Phone Press the Options button Press the Restart button on the Touch Screen Press Yes on the screen DO NOT unplug the phone during the restart NO Troubleshooting lf you experience any problems with your phone and need assistance troubleshooting please visit http ucalgary ca it telephone voi Oct 2013 8 of 8 Network Services
3. VoIP Aastra 67391 User Guide en University of Calgary CALGARY Network Services UNIVERSITY OF Aastra 6739i User Guide CALGARY Contents Voicemail ccc ccccccccccccccceccaccccccccccccccececceneauecceneaceneaueneuueateneaueneaueceaneneeneauecesueneeneas 3 Aer FOM VOU e le 3 Access From any phone ivecnsemeecomnaswviatendanarianatseneneaneendernvemeuecranannens 3 Vieille UR 8 ee 3 Access Iniemet 5 Galing fl EN 5 Call TransteriConierenceCall 5 Do Not Disturb DND 5 cal ell Te ne EE 6 Phone 1 0 0 see 6 Beie RE OM EE 6 DISDIAY TODS CS srccencaeseccseetecence eee EE AEE EAE EA EEEE AEEA 6 Speakerphone Headset Getup 7 DIRECTION CIS e E E 4 Callers List 7 Re Start VOIP PRONE ccc cc cccccccccccecccecececcaecccucuceceauauacecucececeauacsesteneaeaeavseseenens 8 Oct 2013 2 of 8 Network Services UNIVERSITY OF Aastra 6739i User Guide CALGARY Voicemail Access From your office 1 Press the VoiceMail button on your phone and it will dial 403 210 7720 2 When prompted for your password enter your password By default your password is the last four digits of your phone number plus four zeros For example phone number 403 220 1234 will have 12340000 as the voice mail password Access From any phone 1 If you re checking your voicemail from a phone other than you own e g from off Campus dial 403 210 7721 You will be prompted for your mailbox number Enter your 7 digit phone number 2
4. When prompted for your password enter your password By default your password is the last four digits of your phone number plus four zeros For example phone number 403 220 1234 will have 12340000 as the voice mail password Voice Mail Options Upon your first login you should record your name create your away message notifies callers you are away from your desk change your busy message notifies callers you are on the phone change your voicemail password Ee The following is a guide to navigating the voicemail menus of the VoIP service Press 1 for new messages Press 3 to go to Advanced Options Press 5 to Repeat the Message Press 6 Listen to the next message Press 7 to Delete Undelete the current message Press 8 to Forward the current message Note Users can only forward voice messages from one campus VoIP phone to another campus VoIP phone However the same voice messages are sent to your email account as a sound file and can be forwarded to any other email account e Press 9 to Save the current message e Press for Help e Press to Exit Oct 2013 30f 8 Network Services UNIVERSITY OF Aastra 6739i User Guide CALGARY e Press 2 to change folders e Press 0 for the New Messages Folder Press 1 for the Old Messages Folder Press 2 Work Messages Folder Press 3 Family Messages Folder Press 4 Friends Messages Folder Press 3 advanced options Press 5 to leave a voicemail Note This option is only available to lea
5. ide CALGARY Speakerphone Headset Setup 1 Press the Options button 2 Press the Audio button on the Touch Screen 3 Press the Audio mode button on the screen 4 Select which audio mode you require Audio Mode Only the speakerphone will be activated when the hands free key is pressed Only the Headset will be activated when the hands free key is pressed Speaker Headset The first time the S2Jhands tree key is pressed the Speaker will be activated the second time the Headset will be activated They will alternate each time you press the hands free key is pressed Headset Speaker The first time the hands free key is pressed the Headset will be activated the second time the Speaker will be activated They will alternate each time you press the hands free key is pressed Directory List 1 Press the Dir button on your phone 2 Press the add new contact button fA on the Touch Screen 3 Touch the white text field on the screen and enter a First and Last name for the contact using the keyboard on the screen Press Enter when done 4 To enter a number press the Add number button Jon the screen Touch the white text field on the screen 5 Use the number key pad to enter the number Press Enter when done Callers List This phone feature will display a history of people that called your number This list will store up to 200 calls 1 Press the Callers List D button You can scroll through the list of callers 2 Select a
6. ve voice messages for another campus VoIP phone user e Enter the phone number when prompted e Leave your message e Hang up or press to return to the main menu e Press 0 for mailbox options e Press 1 to record your Unavailable Message e Record and press to finish e Press 1 to accept the recording e Press 2 to listen to the recording e Press 3 to re record the message e Press 2 to record your Busy Message e Record and press to finish e Press 1 to accept the recording e Press 2 to listen to the recording e Press 3 to re record the message e Press 3 to record your Name e Record and press to finish e Press 1 to accept the recording e Press 2 to listen to the recording e Press 3 to re record the message e Press 4 to record your Extended Absence greeting e g away on holidays Note Users must delete the extended absence greeting when they return to regular business This will allow callers to leave a message for the user when they are Unavailable or Busy on another call e Press 1 to record your Extended Absence greeting e Record and press to finish e Press 1 to accept the recording Oct 2013 4of8 Network Services UNIVERSITY OF Aastra 6739i User Guide CALGARY e Press 2 to listen to the recording used to delete extended absence greeting e Press 3 to re record the message e Press 2 to erase your Extended Absence greeting e Press 5 to change password e Type in the new password and to finish e Repeat to confirm
7. vices UNIVERSITY OF Aastra 6739i User Guide CALGARY 2 Deactivate DND mode e While in DND mode press the DND button on the Touch Screen to deactivate DND mode The indicator light will turn off Call Forwarding 1 Press the Services button CE 2 Press the Call Forward button on the Touch Screen Click the Edit button 3 Choose a Call Forward mode to edit Call forward ALL BUSY or NO ANSWER Select On or Off for these modes 4 Touch the white text field on the screen to enter the number to forward calls to by using the number keypad Click Enter on the screen to save changes 5 The NO ANSWER Mode option 3 allows you to control the number of rings before the call is forwarded 6 Click Enter on the Touch Screen when seitings are complete Mode destination No Answer Phone forwards the call if it is not answered in the specified TTT TT Phone Options Tone and Audio Selection 1 Press the Options List button 2 Press the Audio button on the Touch Screen e Select one of the five options e g Ring Tone to change the default e lf using a headset with the 6739 press the Headset Device button on the Touch Screen to select the correct mode for the headset Display Properties 1 Press the Options button 2 Press the Display button on the Touch Screen 3 Select one of the two options to control screen brightness and backlight display timer Oct 2013 6 of 8 Network Services UNIVERSITY OF Aastra 6739i User Gu
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