Barracuda Quick Start User Guide Option 1 (most users): Spam
Contents
1. information you will need to access your Spam Quarantine and Preferences Your account has been set to the following username Username firstname lastname ufv ca lt your email address gt Access your Spam Quarantine directly using the following link https garibaldi ufv ca cgi mod index cgi user firstname lastname ufv ca amp password e9bba6b1f0b056a7 768f16dfb14513de amp et 1 348339095 amp role _nodomains amp locale en_US The Barracuda Spam amp Virus Firewall will confirm your UFV email address as your username and provide the link to access the quarantine interface Clicking on the link will take you directly to your Quarantine Inbox Most users will want to manage quarantined messages via the Soam Quarantine Summary report which is emailed to you once a day provided e Your messages have been quarantined in the last 24 hours and or e You have not accessed your Quarantine Inbox directly in the previous 24 hours b Spam Quarantine Summary Report The Barracuda Spam amp Virus Firewall sends you a daily summary report so you can view the quarantined messages you did not receive From the quarantine summary report you can also add messages to your whitelist delete messages and have messages delivered to your inbox NOTES e Each day the quarantine notification service runs for all users e lf there is no new quarantined mail for your account since the last notification cycle or if you have logged into your account since then2. messages as you can 3 Clicking on an email displays the message c Add Email Addresses and Domains to Your Whitelist and Blacklist The PREFERENCES gt Whitelist Blacklist page lets you specify email addresses and domains from which you do or do not want to receive emails i ZZZZAAAAAAADD DpXpDpDpDpDpDpDpDp p p DpTNTp XTNp L _L_ List Type Description Whitelist The list of email addresses or domains from which you always wish to receive messages The only time the Barracuda Spam amp Virus Firewall blocks a message from someone on your whitelist is when the message contains a virus or a disallowed attachment file extension Blacklist The list of senders from whom you never want to receive messages The Barracuda Spam amp Virus Firewall immediately discards messages from senders on your blacklist These messages are not tagged or quarantined and cannot be recovered The sender does not receive a notice that the message was deleted and neither do you The only time a blacklisted email address is delivered is if the same email address also appears in your whitelist To whitelist or blacklist senders follow these steps Go to the PREFERENCES gt Whitelist Blacklist page A list of your existing whitelisted and blacklisted addresses appears on this page To delete a whitelist or a blacklist entry click the trash can icon next to the address a a E To add an entry type an email address into the appropriate field and click
3. the Add button d Tips on specifying addresses When adding addresses to your whitelist and blacklist note the following tips e Entering a full email address such as johndoe yahoo com specifies only that user e Entering adomain such as barracudanetworks com all users and subdomains are also included i e support barracudanetworks com and test barracudanetworks com e Mass mailings often come from domains not resembling the company s web site name i e example historybookclub com sends out its mailing from the domain hbcfyi com e Examine the From address of an actual mailing to determine what to enter for an address Barracuda Quick Start User Guide 4of 4 Pages
4. 7N l l UNIVERSITYSSA Barracuda Quick Start User Guide OFTHE CRASER VALLEY INFORMATION TECHNOLOGY SERVICES Updated Sept 24 2012 Created Sept 21 2012 Barracuda Spam amp Virus Firewall IT Services has recently implemented a new email security system The aunt BARRACUDA NETWORKS Barracuda Spam amp Virus Firewall works to monitor both incoming and outgoing mail filtering out messages determined to be spam and or infected with viruses Barracuda Spam amp Virus Firewall This guide describes how users can check their quarantined messages classify messages as spam and not spam manage whitelisting and blacklisting of email addresses and modify their user preferences using the Barracuda Spam amp Virus Firewall interface Quarantined Messages Messages not positively identified as soam but are considered suspicious are quarantined Users have two options for managing quarantined messages 1 Spam Quarantine Summary Report 2 Logging into their Quarantine Inbox This is similar to what was in place with Sophos Pure Message Option 1 most users Spam Quarantine Summary a Greeting Message The first time the Barracuda Spam amp Virus Firewall quarantines an email intended for you the system sends you a greeting message with a subject line of User Quarantine Account Information The greeting message contains the following information Welcome to the Barracuda Spam amp Virus Firewall This message contains the
5. UNIVERSITY S ort FRASER VALLEY Barracuda Spam amp Virus Firewall Please type your email address and password below If you are the firewall administrator type your administrative credentials Language English Your email address Username Password a Your network password Note If you forget your password or do not have one type your email address in the Username box Then click Create New Password to have either your existing password or a new one sent to you Create New Password NOTES e You will not have a Quarantine Inbox until the first time a message sent to you is quarantined e The Create New Password feature is not applicable so please ignore it 2 Use the Quarantine Interface At the end of the Quarantine Summary Report is a link to the quarantine interface where you can set additional preferences and classify messages as spam and not spam a Log into the Quarantine Interface 1 Click the link provided at the bottom of the Quarantine Summary Report displayed above 2 The login page appears 3 Enter your email address as the username and your network password and click Login Barracuda Quick Start User Guide 3 of 4 Pages b Use your Quarantine Inbox 1 After logging into the quarantine interface select the QUARANTINE INBOX tab to view a list of your quarantined messages 2 When you first start using the quarantine interface you should view this list on a daily basis and classify as many
6. no quarantine summary report will be generated and sent to you for that same 24 hour period e Links in the quarantine digest for viewing delivering whitelisting or deleting a message from the quarantine inbox expire in 30 days from the date the digest is sent out The following figure shows an example of a quarantine summary report Click to access your quarantine Select to deliver whitelist or interface to set preferences and delete quarantined messages classify messages SP anracuon Spam Quarantine Summar Account myaccount somedomain com This is your quarantine summary from the Barracuda Spam amp Virus Firewall You have 1 messages in your spam quarantine inbox Click on the Deliver link to have a message delivered to your mailbox e Click on the Whitelist link to have a message delivered to your mailbox and whitelist the sender so that his her messages will no longer be quarantined Click the Delete link to have the message deleted from your quarantine Time Received From Subject Actions 03 27 09 14 40 32 janedoe nowhere com sub quar Deliver Whitelist Delete To view your entire quarantine inbox or manage your preferences click here Spam Virus Protection By l Barracuda Quick Start User Guide 2of4 Pages Option 2 Log In to Your Quarantine Inbox 1 Where to log in Users can log into their Quarantine Inbox directly by pasting the following link into their browser https garibaldi ufv ca
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