MP3Rocket User Guide
Contents
1. Platform Specific Questions I m using MP3 Rocket on OS X and MP3 Rocket won t shutdown unless I force quit How can fix this MP3 Rocket s default shutdown setting is to minimize itself to the system dock until all transfers have been completed If you would like MP3 Rocket to shut down immediately upon quitting select options from the tools menu choose shutdown and change the setting to Shutdown Immediately I m using MP3 Rocket on a Mac running OS 9 x or below and MP3 Rocket often freezes while am using it What can do Go to the Get Info window for MP3 Rocket and increase the preferred memory size to 40 MB or more if you have it available Apple highly recommends allocating 64 MB or more Can I get MP3 Rocket to work for multiple users Yes We have made a couple of changes in the installer that will override the default permissions on Linux and other Unix systems You and other users in your group should be able to run MP3 Rocket Is there a MP3 Rocket Media Player Yes MP3 Rocket not only allows you to download files but there is also a built in MP3 Rocket player with a play list To turnoff this feature go to Options under the Tools menu item press Player and click the feature off How do download the latest version of MP3 Rocket PRO without having to pay again If you purchased MP3 Rocket PRO less than 1 Year ago you can check for your personal download page by logging in at e http www mp3rocket com login2. 3 Ifthe person who has the file you re trying to download is running inferior or bad Gnutella software the download could stop for any number of reasons 4 Ifthe person who has the file you re trying to download has since deleted the file or moved it you may encounter problems downloading the file To lower the chances of failed downloads make your search more specific You will have better search results from which to choose a download Why do some things take so long to download The speed you download files is limited by both the bandwidth of the downloader and by the band width of the up loader A file cannot by transferred faster than the uploader is capable of sending it nor can it be transferred faster than the downloader is capable of receiving it If you have a T1 Internet connection and you are trying to download a file from a person with a 56K modem your transfer is going to take place rather slowly Furthermore some clients limit the speed at which they will upload files for the sake of saving bandwidth When I try to download certain files get a message that says Waiting for 1s busy What does that message mean The Waiting for 1s busy message occurs when the server refuses your download because it is too overloaded In other words demand outstrips supply MP3 Rocket will continue to retry the download as long as it gets the busy signal If you re willing to wait long enough you ll probably get the file A good way
3. Standard Edition v1 3 1 Setup line and click the End Task button MP3Rocket Inc All rights reserved 10 Close the Task Manager window If everything worked correctly the MP3 Rocket installer on your desktop will have moved on to the next step You should now be able to complete the MP3 Rocket setup and run MP3 Rocket l am an AOL subscriber and am having trouble downloading and installing Many AOL users have had problems successfully downloading and installing MP3 Rocket Downloading the installer with a different browser such as Netscape or Internet Explorer will allow you to download and install without any problems MP3Rocket Inc All rights reserved Starting MP3 Rocket and Connecting Why does MP3 Rocket take so long to load It takes a while to initialize the MP3 Rocket GUI In general startup times for Java applications are slower than for native applications However Java programs will work much faster after start up Nothing happens when I try to start MP3 Rocket What should I do Make sure you are connected to the Internet You will not be able to search the Gnutella Network with MP3 Rocket if your connection to the Internet has not been established MP3 Rocket WILL NOT make a connection to the Internet for you You may also have uninstalled MP3 Rocket and the shortcut still appears on your desktop or taskbar You can download MP3 Rocket here e http www mp3rocket com Do I need to be conne
4. bat sys or com files Scanning the files you download with some sort of virus protection software is also a good idea How do prevent downloading bogus files that are actually advertisements Some servers on the Gnutella network serve advertisements with false filenames to fake popular search results If you find yourself downloading search results that end up being advertisements you can stop receiving search results from that host by doing the following e On Mac highlight the search result in question by clicking on it Hold down the apple key and click the mouse Check Block Host e On Windows right click the search result and Block Host MP3Rocket Inc All rights reserved Uploading What is an upload slot and how many does each user have Upload slots represent the number of files other users can download from you at any one time The default number of slots varies based upon the connection speed you set at installation and the default bandwidth usage is set at 50percent of your connection speed You can self configure your number of upload slots and percentage of bandwidth usage by clicking on Tools gt gt Options gt gt Uploads Why do I see so many upload errors There are several reasons why many uploads fail Among the most common are duplicate push requests and users killing requests prematurely Can I shut down MP3 Rocket but not interrupt uploads that are in progress If you put MP3 Roc
5. php If you still find that you need help you can contact the MP3 Rocket PRO Support Team at support mp3rocket com MP3Rocket Inc All rights reserved General Questions MP3 Rocket PRO Specific Questions Will be billed every month for MP3 Rocket PRO Absolutely not MP3 Rocket PRO is a one time payment and your credit card will not be billed again If you see you have been billed more than once for the same purchase you may have clicked the Confirm Purchase button more than once during the purchasing process In such cases contact the MP3 Rocket PRO Support Team at support mp3rocket com What s the difference between MP3 Rocket Basic and MP3 Rocket PRO MP3 Rocket offers two versions of its software MP3 Rocket BASIC a free version and MP3 Rocket PRO which is available for a small one time charge The purchase of MP3 Rocket PRO gives users better search results turbo charged download speeds connections to more sources a guarantee of no ads or nag ware a special PRO only skin personalized support via email and free updates for one year The purchase of MP3 Rocket PRO also helps to support an open source movement that doesn t support itself by sneaking unwanted software onto users computers How do get in touch with a customer service representative The best way to contact our representative is by filling out the form provided on the PRO only website at e http ww
6. to avoid this problem is to take advantage of MP3 Rocket s grouping feature which puts similar files into folders After you search click on the location column to sort results by location Files marked multiple N are available from N locations Try downloading these files first When you try one of these smart downloads MP3 Rocket will try all the locations one after the other making these downloads much more likely to succeed MP3Rocket Inc All rights reserved What is grouping Grouping is the automatic alignment of files deemed to be the same as one another based on extremely close matches of both file size and file name Primarily used as a tool to aid in smart downloading grouping is an effective way for a user to ensure he has the best chance a successful download Is grouping always accurate No This is the reason for the Download Any and Download All options You can for example select all of those individual files within one group and press download all This will attempt to download ALL of the songs you have selected Download any in contrast will attempt to download ONE of the files in the currently selected group Grouping can be stopped by unchecking the check box at the bottom right of the search window What is smart downloading Smart downloading will retry a given download until it is successful In other words if you have tried to retrieve a file from a similar group of files then MP
7. 3 Rocket will try to download any of these sources until it s successful Can I resume the download of a file As of the current release there is a forced resume button which allows users to restart a download from the download window Smart downloading will try to auto resume your file if needed What happens to my active downloads if exit MP3 Rocket If you exit the MP3 Rocket program any downloads that were in progress will terminate at this time These downloads will resume the next time you start the program but only if the host of that download is connected to the Gnutella network Where are my files stored before they have completed the download process They are stored in an Incomplete directory Click the Library tab to view Can I preview files before they have completed downloading You can preview in progress downloads of media files by simply double clicking on the name of a file currently being downloaded or pressing the Launch button after highlighting the file being downloaded Does MP3 Rocket preserve the state of downloads in the case of a system crash Yes MP3 Rocket will generally behave as if you had quit the program See above MP3Rocket Inc All rights reserved How can I prevent my children from seeing adult content in the search results MP3 Rocket blocks adult content by default The filter option can block access to files in a variety of ways Go to Tools gt gt Options gt gt Filte
8. MP3Rocket Frequently Asked Questions Version 4 9 2003 2005 MP3Rocket 2005 MP3Rocket Inc All rights reserved Under the copyright laws this manual may not be copied in whole or in part without the written consent of MP3Rocket Inc Your rights to the software are governed by the accompanying software license agreement Every effort has been made to ensure that the information in this manual is accurate MP3Rocket is not responsible for printing or clerical errors MP3Rocket Inc PO Box 5956 El Dorado Panama City Republic of Panama Zona 6 56 229 975 69 http www mp3rocket com Other company and product names mentioned herein are trademarks of their respective companies Mention of third party products is for informational purposes only and constitutes neither an endorsement nor a recommendation MP3Rocket assumes no responsibility with regard to the performance or use of these products Simultaneously published in the United States and Canada 12 17 05 Table of Contents Installation Upgrades and Updates osc 5i ccscsessssessscosossssessseoccsesesssesesseesesassesssesssesucsstoasesesassseasssseasssssessseasesssassscsessee D Why doll need to userthe latest version Of MP3 ROCKO icsscccccecss ccasqancosascossstsssucsscoathscosvapusnscccasiZectasasasasgcoscbaconon becoda2i0sacaseasatcsutacdshussoasqnicobtapnansteseuidecvatatenstasescietasossecs 5 What is the difference between an u
9. S MP3 Rocket PRO Specific QUESTIONS 5 scsccccccccsssacsecsosccsscensocssccssccssccscssssecncccesesncctesesoceesssescscssssucccessenseecssesscssssecssesssees 24 Will be billed every month for MP3 Rocket PRO cs ssssscssssssscsesccsesecesseeeseee What s the difference between MP3 Rocket Basic and MP3 Rocket PRO ssssesssssssesssccssseesecsssssececssssssssessssecsessssesssecssussessssssecsesssssessecsnseeeccensssssecssseeesennnseeessnnses 24 How do get in touch with a customer service representative sccssscsssssccsseesssseeecsnecessueesessseessnsesesssecsssuscessueessusecssnecessusecssneceesuseessaseesssuecessuecessueeessnecesenseessneees 24 WhatisMP3 Rockets refUnd camcellatioms Dolly ee EEE r EE E E Erea A EE Eae Ae S reaa A E E EEE A EEEN 24 MP3Rocket Inc All rights reserved Installation Upgrades and Updates Why do I need to use the latest version of MP3 Rocket Using the most current version of MP3 Rocket allows users to enjoy the best program functionality Difficulties reported in older versions have been fixed for our newest version and any Improvements will be included To download MP3 Rocket please visit www mp3rocket com Also the MP3 Rocket program itself will inform you if there are any newer versions available What is the difference between an update and an upgrade have already paid for MP3 Rocket PRO Do need to pay again To update means to install the latest version of MP3 Rocket T
10. cted to the Internet to run MP3 Rocket YES The Gnutella network is a system of computers connected through the internet In order for MP3 Rocket to connect to the Gnutella network an internet connection must be available MP3 Rocket will not establish an internet connection for you Why can t I establish a good connection immediately The longer you run MP3 Rocket the better its connection to the network becomes Running the application for an extended period of time will generally be more effective How can I reduce my number of connections to other Gnutella users The number of connections can be reduced under Options Connections Disable Ultra peer capabilities For more information check Options in the userguide e http www mp3support ca downloads MP3Rocket_userguide pdf How come I only connect to a few hosts I used to be able to connect to more hosts Higher performance and bandwidth computers on the network are recognized by MP3 Rocket as Ultra peers These computers accept connections from many MP3 Rocket clients such as yourself while also connecting to the rest of the Gnutella network Furthermore the Ultra peer shields these regular MP3 Rocket clients from the CPU and bandwidth requirements associated with Gnutella efficiently directing traffic to clients The reason you see only a few connections in your connections tab is because you are a MP3 Rocket client connected to an Ultra peer Not all Ultra peers are as g
11. ds are less likely to work however and never work if both the downloader and the up loader are behind firewalls For this reason MP3 Rocket gives up after two push download attempts A good way to avoid these problems is to take advantage of MP3 Rocket s grouping feature which puts similar files into folders After you search click on the location column to sort results by MP3Rocket Inc All rights reserved location Files marked multiple N are available from N locations Try downloading these files first When you try one of these smart downloads MP3 Rocket will try all the locations one after the other making these downloads much more likely to succeed MP3Rocket Inc All rights reserved Firewalls What is a push request A push is a signal sent by your computer to a fire walled computer requesting that the fire walled computer initiate the file transfer If your computer is also behind a firewall the transfer will fail Should I force the local IP Will it help Because this is very difficult we recommend that you not force the local IP However if you or your systems administrator has configured your firewall for port forwarding i e connections are being forwarded from your firewall to your computer you can force the local IP to the firewall s address This is often applicable to home users and will allow for better network connectivity MP3Rocket Inc All rights reserved Fil
12. e have specialized installers for most platforms Is MP3 Rocket s source code available Yes it is MP3 Rocket is now open source Please check www mp3rocket com You can sign up and obtain the source code there MP3Rocket Inc All rights reserved Security Are there security risks associated with using MP3 Rocket As long as you don t share your entire hard drive you shouldn t encounter any significant security risks using Gnutella However make sure you are sharing only files you want to share and to be completely safe don t run executable programs that you obtain from the Gnutella network without scanning them first Does MP3 Rocket have spyware MP3 Rocket does NOT have any bundled software This means that MP3 Rocket has no adware and no spy ware of ANY kind When try to run MP3 Rocket get an error saying java lang class not found exception a a a b main Is there anything I can do to solve the problem You should be able to solve this by completely uninstalling MP3 Rocket and performing a fresh reinstall On Windows you can uninstall MP3 Rocket by going to the Start gt gt Settings gt gt Control Panel window and then selecting Add Remove Programs Double click on the MP3 Rocket icon to begin the uninstall and then follow the steps in the uninstaller If there is more than one version of MP3 Rocket listed uninstall all of them On other platforms there is a MP3 Rocket uninstaller in the directo
13. es How do I share my files MP3 Rocket will automatically share the files you ve downloaded You can also share files in several other ways e First move files from other folders on your system to your MP3 Rocket shared directory Program Files MP3 Rocket Shared is the default location for the folder on Windows systems In Windows you can go to your Library Tab and click the Explore button to open your library in Windows Explorer e Alternately you can add a directory that you would like to share either by going to File gt gt Add Folder to Share to share while on the Library tab or by adding a shared directory from the Tools gt gt Options gt gt Sharing window Click on Add to browse your files Will the number of files share affect my MP3 Rocket experience It could Some Users will not let you download if you are not sharing enough files For this reason we recommend all MP3 Rocket users share generously with one another Still we advise you to be selective with the files you share For instance DO NOT share your entire hard drive as this may allow others to access files you don t want them to How do I sort my files You can sort your files by pressing the Column Header where it says Name Type Size etc Pressing the column header twice should sort it in the opposite direction How come when I try to delete a file in my Library it says Unable to Delete the File It may be in use by another app
14. es 1000 times their actual size The result is that the horizon statistics in the status line can become inaccurate Still if the numbers are fairly large you can assume that there are many files to search MP3 Rocket isn t as connected as it used to be I only get a few searches in my Monitor window The latest versions of MP3 Rocket will designate you as either a Leaf or an Ultra peer If you are a leaf shielded by an ultra peer you will not be able to see all the search terms being sent to the network However if you are an ultra peer you will see a constant stream of search terms in the Monitor window MP3Rocket Inc All rights reserved Downloading Why do I keep getting Need More Sources There are several possibilities 1 Each Gnutella user has a limited number of slots reserved for uploads When these slots are filled you ll see a message that MP3 Rocket is waiting for a certain number of busy clients MP3 Rocket will automatically retry downloads from these clients after a variable period of time in hopes that upload slots will become free However if the person who has the file you re trying to download has too many people requesting files he won t be able to serve any more file requests and your connection will be refused 2 Ifthe person who has the file you re trying to download has recently turned off his computer or has disconnected from the Gnutella network you will be unable to download the file
15. escozscassssscousncescssnnstcveteasszesavatsorsasssassossrascesencazsasasdssesnsesusesieaaeserceateasevasteaccaseeae 18 Does MP3 Rocket support Proxy SErVelrs sssseccsseeeee 18 Can use MP3 Rocket if have Web only access 18 What operating systems does MP3 Rocket SUPPOSE sesscsssssscsssscssssssccssecsssssecsssscessusecssnsecccsseccssueessuscessuscsssuseessusecessseesssuseessnsesesuseessuscessusecssnseeccasecsesueeessueeessneeeesnseesse 18 Programming Language 19 What lanquage iis MP3 Rocket Witten itn ss ccssscisctssccscstsssstcccucecstexayssssstercecatazsescctansstsvebaataceuctevssavaeessutsctosecacussccuanesevotayscava tans setarsasccssofotestsdvssectuetcvaasectoutisdveeststasnecteeeete 19 IS MP3 Rockets SOUNCE COdE available sisisihin ana E A A LEA E RAAR AAR A A AE AER E AEA EE AS 19 T AA E E r Are there security risks associated with using MP3 Rocket sscssssssccssssssssssecssesscssseccsssseessseecsssecessuecessusecssuseessuseessaseesssuseccsuecsesuseessuscessusecssnseeecaseeseaueeessnecessneessnseesse 20 Does MP3 Rocket have Spyware scssssssssssssssssseccsssssccssecsssseecssusccssuseccsneessnsecessseesssuseessseesesutecssneesenseessases When try to run MP3 Rocket get an error saying java lang class not found exception a a a b main Is there anything can do to solve the EEA E A E A E A E E A E e A E A A 20 keep getting Type 2 errors when I click on the Mac menu ba
16. esnseesse 10 Why can tlfind the fe limilOOkitn itor aiisccc css ccecsesesscsceesecscrevesscevtesccocassccetesqecneecsnssaecesnescontetsteutecsasseccnassccousaceovevesstscecndstersaqstdeducsshaercensteecuatesson apctasisctos uccvasteecassesonsctesnis 10 Can l controlithe maximum number Of Searches anren reie lieeteestascasovasesssessavasnetsivasseteantasosttnagesseavsavetdnossestettostacteermesenreenetieessserattsremeniareteaeasenroanesterors 10 Why does MP3 Rocket show so many available files on the status line ssesccssssccsssseccssececsseccesssecssuseecssscessssscecsuecessusecssuccssusecssuecessuseeessuceessneecssueesesueessneeessase 10 MP3 Rocket isn t as connected as it used to be only get a few searches in my Monitor WINGOW ssesccsssseccssesccsneecsssseessssecessseecesneccesueeessueecssneesesnseesse 10 Downloading cc c2cc lt cecccccoccescoscecccstecccctcccesceosecccoesscccccceacstaceesteacesteace scccssecceaccsesscccacesccoesceasceseesescosteeaseteecsetazceseccesteoenll Why dollikeep getting Need More SOUC eS rE E EEr EE E eE EErEE r r E cert E ETT oa E Erea TTT 11 Why do some things take solong toi dowmload ees sr c ccasccecccccesscccoscesecasssssseccvactcccnssseecasesets averesctovosstccantscocsssssva ereonteestonteeccaserrateserecettroreeaeratese or taterenetororeiecoa tee Eee EEEE 11 When try to download certain files get a message that says Waiting for 1s busy What does that message MEAN sscssssscccssesecs
17. ket in your system tray it will continue your active uploads even after MP3 Rocket has been shut down MP3 Rocket does this automatically What if I m behind a firewall MP3 Rocket will work when a user is behind certain types of firewalls but will not work behind certain other types In general if you can connect you will see your connection status in the lower left hand corner of the application using MP3 Rocket you should be able to download and upload files but MP3 Rocket will not work if you have either a web only proxy or a SOCKS proxy How can I tell if I m behind a firewall Generally corporations are behind firewalls whose configurations vary greatly from organization to organization See your system administrator for further details When try to download certain files get a message that says Waiting for 1 busy or Waiting for 1 push What do these messages mean The Waiting for 1 busy message occurs when the server refuses your download because it is too overloaded In other words demand outstrips supply MP3 Rocket will continue to retry the download as long as it gets the busy signal If you re willing to wait long enough you ll probably get the file The Waiting for 1 push message occurs when MP3 Rocket could not establish a download connection to the server Usually this means the server is fire walled or has left the network In these situations MP3 Rocket will attempt a push download These push downloa
18. lication When this happens it could mean the file in question is in the MP3 Rocket Play list Remove the file from the Play list first then press delete If this doesn t work make sure the file isn t in use by another application like Win Amp You can also manually delete by going to your Program Files MP3 Rocket Shared folder on Windows or the MP3 Rocket folder in your Applications for Mac MP3Rocket Inc All rights reserved Compatibility Issues Can I use MP3 Rocket with AOL version 6 0 or later Yes AOL version 6 0 will support the MP3 Rocket client Does MP3 Rocket support proxy servers Yes MP3 Rocket supports proxy servers Can use MP3 Rocket if have Web only access No you cannot See firewall documents for more information What operating systems does MP3 Rocket support You can use MP3 Rocket on e Windows 95 98 NT 4 0 ME 2000 XP e Solaris Sparc 2 6 2 7 2 8 e Solaris Intel 2 6 2 7 2 8 e Compaq Tru64 e FreeBSD e IRIX e HP UX 10 20 11 AIX 4 3 x e Linux Redhat 6 2 7 7 1 e Linux Caldera TurboLinux e MacOS Classic 8 1 9 X e MacOSX e Mac OS X Server e MP3 Rocket will also run on several on Unix and Linux varieties if you have the Java Runtime Environment installed although the installer may not work correctly MP3Rocket Inc All rights reserved Programming Language What language is MP3 Rocket written in MP3 Rocket is written entirely in Java and w
19. mp3 wav au aif aiff ra ram mpg mpeg asf qt mov avi mpe swf dcr gif jog jpeg jpe png tif tiff exe zip gz gzip hqx tar tgz z rmj Iqt For further information see Tools gt gt Options gt gt Sharing Why can t I find the file I m looking for The content of the Gnutella network consists solely of files which people running Gnutella software are sharing If nobody is sharing the particular file you re looking for you won t be able to find it using MP3 Rocket Furthermore even if somebody running Gnutella software IS sharing the file you re looking for it s possible that person doesn t fall within your reachable area In this case you won t be able to find the files you re looking for either Since the entire Gnutella network isn t always reached with each search searching for the same thing a second time may yield more results The Gnutella network is continuously growing In general the more people use it and the longer they keep the application running the more good content will be available to everyone Can I control the maximum number of searches Yes if you look under Tools gt gt Options gt gt Searching Click on Limit this is set at 5 by default but you can increase it It controls how many search tabs you can have at once Why does MP3 Rocket show so many available files on the status line Many Gnutella clients report false file statistics For example some poor clients return file siz
20. o upgrade is to purchase MP3 Rocket PRO If you purchased PRO within the past 12 months you do not need an upgrade but you may need to update How much does MP3 Rocket cost MP3 Rocket BASIC is completely free to download and use An enhanced version of MP3 Rocket MP3 Rocket PRO is also available for a one time charge MP3 Rocket PRO can be purchased as an electronic download at www mp3rocket com MP3 Rocket is a software application The one time payment for MP3 Rocket PRO is a payment to purchase a copy of the program PRO purchasers also receive technical support via email and 12 months of free updates You will not be charged again by MP3 Rocket after your initial purchase After 12 months PRO users can purchase an additional year of technical support and free updates for a reduced price Why does the Windows installer give me errors with Ikernel exe Setup initialization errors can be caused by a number of factors This is a non exhaustive list of possible causes and their resolutions e You may not have permissions on the machine If you are using a Windows NT or a Windows 2000 machine you may need to have permission from a system administrator to run an Install Shield Professional 6 x setup Make sure you have the correct permissions e If you just ran an Install Shield setup it takes a few seconds at the end of the installation to clear During this time Ikernel exe is running in memory from a previous process for this reason
21. ood as others If you find that you aren t getting as many search results as you would like with the Ultra peers you are connected to simply disconnect and MP3Rocket Inc All rights reserved reconnect You ll probably connect to different Ultra peers that have a better connection Also as time goes on and the network grows you ll receive more results Additionally we are currently working hard to ensure that any Ultra peer you connect to will be well connected stay tuned to future versions of MP3 Rocket When I go to quit MP3 Rocket it sometimes disconnects from the network but stays open What s going on On Windows Linux all Unixes and Mac OSX MP3 Rocket s default closing configuration is to remain open until all current uploads and downloads are completed This means that MP3 Rocket will not allow any new uploads or downloads but it will automatically stay open for current transfers to complete before shutting down You can change this configuration in the Tools gt gt Options window under Shutdown MP3Rocket Inc All rights reserved Searching What types of files can search for and share using MP3 Rocket If the file can be put on to a computer you can search for it with MP3 Rocket MP3 Rocket can search for virtually any file type allowing users to share audio video and program files to name just a few The following types of extensions are shared by default html htm xml txt pdf ps rtf doc tex
22. pdate and an upgrade have already paid for MP3 Rocket PRO Do need to pay again ssssecsee 5 HOW much does MPI Rocket Cost ccscsiscosssssssecasconnaizsccevsstecashn2sstschovueasencGuuecazeosaissteCeatasencnnsaisaaseiatbotstvasodsstesnsdstvoassoteveattsstedastsnssuiiuagtGbnatsectatian bsbdatescevsasvassbeiaivelonsoasdaseeeuis 5 Why does the Windows installer give me errors with Ikernel exe ssscssssseccssessssseccsseesssssecssssseecuseessssecessuecessuececsusecssuscessnseessusceesaseesssuecssseesssuseccsueeessaeessneeessaseees 5 When try to install MP3 Rocket on Windows NT get an error message saying need to install service pack 6 What can dO ssssssssssssssessssssssese 6 The installer freezes every time after going through the Java2 Runtime Environment version 1 3 1 JRE install process so the MP3 Rocket install never finishes What CaN FAO srcsccsccnasssssssssecsscsessssestesuseosetvatagaseunsassdceosasasacessavedeesnnabeseneonsvacdtensssesbesnsbssussouissebeniaus sbeanzeasesvasaaasecnsabenitcouaveceovavseabonabecopeonsiasarpuasesbeens44ss 6 I am an AOL subscriber and am having trouble downloading and installing sscssssssccssssccsssscsssescsssecssssecssseccssueesssueecssueeccsnsecssnessecssecessuteccsneeeesueessneeeesaseets 7 Starting MP3 Rocket and Connecting e ssessssssssesssosssosssosesossssosesosssoesssosssosssosssossssssssosssosesossssosssossssssssssssosssosssssssssse B Why does MP3 Rocke
23. r Is there anything can do to avoid this 00 essssecsssescccsseccssseeecsseceesseeecsneeeesneseenseessneees 20 Special Instances and Known BUGS ssesscsssesscssessonsosssessessenssessesoecscssoeosesscssesssecscssesscssssssessesssssssssessesscssssssessessessss Z Platform Specific QUESTIONS 2 550 cccccccecssccensacouvasccancceeossccecesceasssonncsconnsccencsseccascocncccsansroscceoaseeseasccsesesesasssccasseoasosceessi 2 I m using MP3 Rocket on OS X and MP3 Rocket won t shutdown unless force quit How can I fix this sesssssseccssescccsecsssseeccsseceesueecssneeeesnesesaeecssasees 22 I m using MP3 Rocket on a Mac running OS 9 x or below and MP3 Rocket often freezes while am using it What Can dO uu eesssescssesscessecesseees 22 Can get MP3 Rocket to work for Multiple USEMS eescsssscsssseccsssscssseeccsncccsssecesssecssssecccssecsssuecssusesesuseccsnscsesnsecesnsceessnecessuecessneeeesueesesnseessasees i22 Is there a MP3 Rocket Media Player c ssssssssssscsssssscsssecssssescsnscessusecssuseessuseeesssecssssscecsneessuseessaeeseaneees How do download the latest version of MP3 Rocket PRO without having to pay again essssecsssssccssescssesscssseesesseccsssececnsecssssecesssecessueeessneeeesueesesnecssasees 22 General OTC t4 100 kp eee PEER ERERE SRE ERERENERENERERERERE HE i cri sinc isrieh rier Hei ene p ERE BEEBE BEEBE E eet Et tenet et tECEE EEC EEEEEECCEECEEEEEEELEEETCEEL EEE CECE ECCI
24. r finishes What can do The Java installer occasionally freezes on some systems While we and Install Shield are not sure precisely what is causing this problem there is a way to solve this The following steps can get your MP3 Rocket up and running successfully ile 2 By 4 When the installer freezes DO NOT STOP THE INSTALL PROCESS Go to the Start gt gt Settings gt gt Control Panel window Go to Add Remove Programs If you see Java 2 Runtime Environment Standard Edition v1 3 1 listed then the Java installer has probably been installed successfully and you should now continue to step 7 If you do not see Java 2 Runtime Environment Standard Edition v1 3 1 listed in the Add Remove Programs window try downloading and installing the JRE directly from Sun at http java sun com j2se 1 3 jre download windows html Once you have installed the JRE run the MP3 Rocket installer again Ok so you have verified that the JRE is listed in the Add Remove Programs window You can now close the Add Remove Programs window Press CTRL ALT DEL on your keyboard This will bring up a window that will be slightly different on Windows 95 98 MEthan on Windows NT 2000 On Windows 95 98 ME select the Java TM 2 Runtime Environment Standard Edition v1 3 1 Setup line and then click the End Task button On Windows NT 2000 click the Task Manager button Under the Applications tab select the Java TM 2 Runtime Environment
25. rs gt gt Keywords Here you ll be able to set limitations to the search results you receive For example 1 If you don t wish to see particular search results for example pictures of Niagara Falls enter that data into the text field and click Add 2 Click on Ignore Adult Content to filter adult content 3 You can use the built in Ignore vbs files and Ignore htm html files features to block Visual Basic Scripts and web pages respectively from your search results please note this can also be done by searching for media types only 4 lf there are particular IP addresses you wish to ignore if for example a particular IP address was sending you unsolicited results click under Hosts where you could enter that IP address into the Ignore these hosts window and click Add Might I download a virus using MP3 Rocket MP3 Rocket does not keep any record of files being shared on the Gnutella Network nor does it scan any files being uploaded or downloaded for viruses Therefore if you attempt to download a virus infected file using MP3 Rocket you will be vulnerable to any viruses contained in that file Generally speaking you should be very careful when downloading files with a exe or vbs suffix since these files are more likely than most to be viruses MP3 Rocket s Library will also not launch these files so you can only run a file with a virus from outside MP3 Rocket MP3 Rocket s Library will not launch exe vbs Ink
26. ry where you installed MP3 Rocket Alternatively you can also delete all of the files in the directory where you installed MP3 Rocket but just take care that you don t delete any downloaded files that you may want to save Once you have removed MP3 Rocket from your system download the new version from our web site and install it MP3 Rocket should work correctly the next time you go to run it keep getting Type 2 errors when I click on the Mac menu bar Is there anything I can do to avoid this The FAXstf software included with some Macintosh bundles is sometimes incompatible with the Macintosh Run time for Java MRJ which MP3 Rocket uses If you experience crashes when clicking in the menu bar while running Java applications you should disable the FAXstf software From the Apple Menu select Control Panels and open the Extensions Manager Click the On Off box to remove the X for each of the following Extensions Fax Monitor Fax Print STF Phonebook Lib STF Toolbox STFInit When you are done reboot your computer While this software is disabled you will not be able to send or receive faxes To use FAXstf re enable the extensions and reboot Remember to disable these extensions again before running another Java application MP3 Rocket unfortunately can not fix this problem because it is native to your Mac OS MP3Rocket Inc All rights reserved Special Instances and Known Bugs
27. seeceseeecesseeseenee 11 What is nul Pair Gy ees cccssccccccsecesceccosceceetvecocassccessassacsvessuscovsesvescusssecustestasuteesssncectnetouescetsececeuscuszsserasastoavaesssurevevasestusestustssstudersasseeiveaescusesecouss sites aE scat sonuretauis cuueereee enero 12 ISIGrOUPING sal Ways ACCUAte r erreneren AREARE EA A A A E ERE E mee Tee eat 12 Whatis smartsdownloading aeaea TA E a A a O a A A eee ee 12 EEAO NEE To oe e a E E E E metre 12 What happens to my active downloads if exit MP3 Rocket sssscssssscsssscssseesessseccssseeccssecessseeessuscessueccesuseessusecesssecssssseccsneesesuseessuscessusecssaseeccaseesesueeessueecssneesesnseesse 12 Where are my files stored before they have completed the download process 12 Can preview files before they have completed COWNlOaING sesessseeccsseeeeeseees 12 Does MP3 Rocket preserve the state of downloads in the case of a system crash 2 How can I prevent my children from seeing adult content in the search results cssseccssssccsssssccssecssssseccsseecssstsccsnscsesuseccsnsceecuseccssseeesauecessueeccsneeessncsesnseessasees 13 AIAR I LANATI EIE ETE AEA T a E E AE A O T A A A A S 13 How do I prevent downloading bogus files that are actually advertisements sesccssssccssseccssessecssecssssseccsseccssuscessnecsesuseccsnscessusccesnseeecsuecessueeecsueeessuesesnsecssasees 13 a A E E A A E A What is an upload slot and how many does each user have csssccsssssccsses
28. sessseccssessccsseccesseecssueccesuseccsuscessuseessnscessssececsueeessueessuecessusecesssceecssecesssceesaueeessueeeesueeessneesesase 14 Why do I see so many upload ELOLs ssssssccssseccssessccsseccssseccssecesssscersueeessusesssueeessneeeeenseeses 14 Can shut down MP3 Rocket but not interrupt uploads that are in progress 14 What if lim behind a firewall cgttttrees cccssccowssssssteessssscovssscssssussccssctnssceocenvsscssetonsssssertasseserene mol How can AE EEE ooa E E E E A E a a A 14 When try to download certain files get a message that says Waiting for 1 busy or Waiting for 1 push What do these messages mean 14 Firewalls seeseesesoeseccesee n a cave stave lG What isa EN ESES cossiro E E E 16 Should E aE iie lone NE Wie MEN E E E E 16 AEE e ooo i a ao ooo A BONES ENE Tiy PIES accoa E E E a aetereossattertoreseesrearsseerres 17 Will the number of files share affect my MP3 Rocket experience sssessscssseessecsssesessessssessssssssessccsnsssseccssssesessssssseesssnseceesssnseesecsnsecsssenseseesssssessesessnsessssesssessecsnseesee 17 Fl Vi EE EOR y LLL aoaaa ences A O E O E E E E 17 How come when try to delete a file in my Library it says Unable to Delete the File It may be in use by another application sss 17 LORNE ETE EENES a a E MP3Rocket Inc All rights reserved Caml tiseMP3 Rocket WIM AOLAEMSIOMN 6 0 Of ATOM scsscseccesceaccssssecesssesazsssosssececeossascsaassccnc
29. t take so long to ladne ea Etita iei tesia Sarita AE REAA Dena Etta eet EEL ESSAS eaat EE SELAA E EEA Ea EELEE SE EEEE E ETEC RE Tiri E aTa 8 Nothing happens when I try to start MP3 Rocket What should dO sssssssssscsssssccssecssssseccsseesssusecssnsesesssecessuscessueessueessnseessuseeessseessnscessssesssuecssneessuseessneeessaneess 8 Do I need to be connected to the Internet to run MP3 ROCKet sssssssssccsssesesecsssessccessessscessnssecseessseesscensesesecsnseseseessssecesssssseessesssscssesnseeseessseseseesneseeceesneesseenereeseeene 8 Why cantlestablisha good connectiomimmediately ssnrenn enari iernii iee EEE eei RE EEEE ET eisencenstseceatiiceaigsnrnet 8 How can I reduce my number of connections to other Gnutella users essssssccsssssccssecssssseccsseecssnsecssncessnsecessseeesssecessueeessucessuecesnseessnsesesssecessueecssneeeesueessneeeesaseets 8 How come I only connect to a few hosts used to be able to connect to more hoStS sssss ssssssssessssssssesssseeeeessseeeeenssseeeessssseereesusseerennsseeneensnnnnennseennennseennnenssnt 8 When I go to quit MP3 Rocket it sometimes disconnects from the network but stays open What s GOING ON ssssscssssssccsseccssssesesseesssuteccsseeseenecsssees 9 TAa E E E T E E E T A E E E E What types of files can search for and share using MP3 ROCKet ssscssssscssssssessseccssececssecesssecessueccssuseccsuseessusecesssecsssusecssueesssucessueceesasecssaseeccsseessaueeessueecssnee
30. w mp3rocket com login php What is MP3 Rocket s refund cancellation policy Unlike our competitors we stand behind our product service offering so much so that we offer a 100 Customer Satisfaction Guarantee Accompanying the satisfaction guarantee is our 30 day refund policy If for any reason you are not completely satisfied with your purchase or the service you have received simply call or email us within 30 days of your purchase If we are unable to make things right we will gladly refund your membership fee in full MP3Rocket Inc All rights reserved
31. you are not allowed to launch another setup Waiting a few seconds and running the setup again should resolve this e f Ikernel exe is in memory check that no setup is running at the time and end Ikernel exe e One other possible cause is a missing STDOLE32 TLB file This Windows file should already exist on your machine Make sure that you if you get this file from another machine the machine is running the same operating system as the target machine You should also try o Cleaning the temp directory MP3Rocket Inc All rights reserved o Deleting the Program Files Common Files Install Shield Engine folder and then running the setup again o Reinstalling IE to repair corrupted missing core windows files from your machine Reinstalling the NT service pack is also suggested o Downloading and running DCCOM98 EXE from the following site http www microsoft com com dcom dcom98 download asp When I try to install MP3 Rocket on Windows NT I get an error message saying need to install service pack 6 What can do Download and install service pack 6 from the Microsoft web site at http www microsoft com ntserver nts downloads recommended SP6 x86Lang asp Once you have installed the service pack run the MP3 Rocket installer again to install MP3 Rocket The installer freezes every time after going through the Java2 Runtime Environment version 1 3 1 JRE install process so the MP3 Rocket install neve
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