Polycom® VVX® 500 and 600 Business Media Phones user guide
Contents
1. all participants Favorites Favorites are contacts you want quick access to Your Favorites list displays all your Favorites A smaller number of Favorites displays in Lines view and when you tap the phone Line from Home view e To view your Favorites list Tap New Call from Home view and tap Favorites Tip Placing Conference Calls If you have an active and held call press Join to set up a conference e To make a contact a Favorite Nav igate to your Contact Directory and tap the contact Tap Add to Favorites and tap Yes to confirm e To dial a Favorite Tap the Favorite from Home or Lines view or from your Favorites list e To reorder your Favorites list Update the contact s Favorite Index number in the Contact Directory Viewing Recent Calls To view your Recent Calls list tap Directories from Home view and tap Recent Calls From the Recent Calls list tap fgg to sort and order calls tap gg to display only certain calls or tap a call record to call the person Viewing Recent Calls FB from Lines Calls or Active Call view Saving Recent Callers to Your Directory From your Recent Calls list tap g next to the call and tap Save Enter additional information and tap Save Listening to Voicemail Tap Messages from Home view and tap Message Center Tap Connect and follow the prompts or Dial 98 Shaw Business Polycom VVX 500 and 600 Business Media Phones use2. Miko la Erith Hebd Teresa mwin 1214 Pe a Phone Lines Se a ala Favorites i ya a Sof key Home view Phone Lines o Soft key s Bh nha TEE _ Entering data i Phone Line Aare Call Metages Direttori i s DE C N Ces i eyboard tap Mi Page Indicator eI PE SC Denture ia ey repeatedly to vie hi VVX 600 i E ol GI ime Li ne a a t a dence 140 Page Indicator Shaw Business Polycom VVX 500 and 600 Business Media Phones user guide About calls Only one call can be active at one time You can use the handset speakerphone or headset for calls During a call you can change modes by picking up the handset or by pressing or LUPHE Returning to your calls If you navigate away from your call s press HEMI to see Active Call or Calls view again Placing calls Pick up the handset or press or Enter the phone number and tap baal From Lines view Tap the phone Line enter the phone number and tap EE From Home view Tap New Call enter the phone number and tap EE Tip Placing calls quickly Tap a recent call or Favorite or tap a contact s phone number in the Contact Directory Answering calls To answer with the speakerphone press or tap Answer To answer with the handset pick up the handset To answer with a headset press To answer a new call while on an active call press Answer The curren
3. Polycom VVX 500 and 600 Business Media Phones user guide The information in this guide applies to both the VVX 500 and 600 phones Configurations vary and the screen displays used in this guide may not reflect those on your phone For more information please contact your Shaw Business Support Representative Viewing your phone keys and hardware USB ports on back Polycom Message Waiting Indicator m Home Lines key r n Reversible tab Touchscreen to secure handset for high angle use Speaker lt 4 Headset key Dialpad Speakerphone key Security slot Mute key on side Volume keys es Microphone Feature Description Feature Description Secures the handset in the cradle when your Message Waiting phone stand is positioned at a high angle Indicator To secure the handset remove the tab Reversible tab reverse it so the protrusion points up and re insert it Then position the handset so the Flashes red to indicate new messages Press from any screen to display Home Home and Lines view From Home view press to display protrusion on the tab fits into the slot on the Key other phone views Line and Call view handset The screen is touch sensitive Tap to select Provides ringer and speakerphone audio and highlight screen items To scroll touch pena output i i Tonen the screen and swipe your finger up down right or left Enables you to enter numbers
4. ettings Tap Auto Start Video Tx and disable the setting When disabled your phone won t automatically transmit video at the start of all calls To automatically view all incoming video on the full screen if you have a camera or not Tap Settings from Home view and tap Basic gt Video gt Video Call Settings Tap Auto Video Full Screen enable the setting and tap Save Shaw Business
5. letters and Dialpad special characters You can also use the Enables you to place and receive calls dialpad keys to select menu items that have through a headset The key glows green index numbers Headset Key when an analog headset is activated and blue when a USB or Bluetooth headset is The connector on the left side of your phone activated that enables you to attach a laptop cable Security Slot lock to your phone so you can secure it to Speakerphone Enables you to place and receive calls using a desktop For more information on locking Key the speakerphone The key glows green your phone to the desktop when activated Mutes local audio during calls and Mute Key conferences The key glows red when Enable you to activated USB Ports e Attach a USB headset l Attach a VVX Camera from Shaw Volume Key Adjust the volume of the handset headset Business to the top most port speaker and phone s ringer Microphone Transmits sound to other phones Shaw Business Polycom VVX 500 and 600 Business Media Phones user guide About the Touchscreen O eW tap the phone Lineto Active Call view ae gt NOLIT 18 a go back Or n rapidly a Lines Favorites A rl a Phone views _ aes fol M er SR pi en ONE a go back ame Sa 2 a Favorites i y j A l Lory ee E a a A ee i T Lauren Gates I Active and ae highlighted Fram Milian Stone Incoming Haba
6. r guide Accessing your message centre Tap Es from Lines Calls or Active Call view Muting the microphone During a call press so other parties can t hear you To disable Mute press again Using Do Not Disturb If you have a service that supports Do Not Disturb you can enable or disable ringing To enable or disable ringing tap DND from Home or Lines view When Do Not Disturb is enabled the DND icon i displays in the status bar If you have a VVX 600 you can tap ff to disable DND Adjusting volume To change call volume press ELIS during a call To change the ringer volume press when the phone is idle or ringing Handling video calls Your phone may be set up to receive video If a Polycom VVX Camera Provided by Shaw Business is attached to your phone you can send as well as receive video You can exchange video with only one person at time If video is enabled on your phone you can e View video on the full screen Tap E To exit full screen mode tap E If the icon doesn t display tap the screen to see it If a VVX Camera is attached to your phone you can tap Video and do the following Tap Stop Video to stop sending video To start sending video again tap Start Video SHW_BIZ_HPBX_SOOSERIES_GUIDE_JUL15 Tap Swap to switch where video displays To stop sending video for all calls Tap Settings from Home view and tap Basic gt Video gt Video Call S
7. t call will be held Ending calls To end an active call replace the handset press or press Or press End Call To end a held call navigate to Calls view and highlight the held call Press Resume and press End Call Holding calls From Lines Calls or Active Call view tap Hold If you re in Calls view remember to highlight the call first To resume a held call tap Resume from either Lines or Calls view Transferring calls From Lines Calls or Active Call view tap Transfer and call the other party When you hear the ringback sound or after you talk with the other party tap Transfer Forwarding calls To enable call forwarding press Forward from Home or Lines view Select the forwarding type to enable enter a forwarding number and press Enable To disable call forwarding press Forward from Home or Lines view select the forwarding type to disable and press Disable To enable per call forwarding As your phone rings press Forward enter the forwarding number and press Forward Placing Conference Calls Call the first party and after the call connects tap Confrnc Then dial and connect with the second party and tap Confrnc again From Lines or Calls view YOu can Tap Hold to hold all participants Tap End Call to remove yourself from the call but keep the other participants connected e Tap Manage to manage each participant Tap Split to end the conference and hold
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