MFR Online Portal User Guide
Contents
1. e This section defines the service area for the agency One or more methods may be used to define the geographic region o Use the map tool to outline the geographic area your agency s service area Simply click on the map to build the shape and then click on the first point to complete it Once drawn the shape can be manipulated by dragging on the circles or click and drag on the mid line circle to split an edge into two o Upload a PDF file of a map or other document o Describe the service area in the provided text box section 6 Level of Service Bylaw Policy e A copy of an agency s existing policy or bylaw authorizing Medical First Response activity is required in order to participate in the program This document will come from your agency s local administration e An agency that does not have an approved policy or bylaw from local administration or governing council will need to develop one e The information provided in Section 6 of the registration is intended only as a guide to developing a successful document Patient Care Report PCR A major component of the MFR portal is the ability to upload and manage PCR data by the agency The individual responder has access to submit PCRs as well as view past PCRs that they have submitted PCRs have four status types Pending Some information has been entered and saved in the PCR Edits and additions can still be made to the PCR by the responder Submitted The PCR has2. AGENCY e g p Alberta Health MFR Registration Guide New Agency 18 mM Services PCR Reviewer Role The PCR Reviewer has all features of a First Responder and e Review PCRS Review PCRs The Review PCRs function is used by agencies to complete the Quality Assurance for their agency In this screen PCR Reviewers can view PCRs that are in submitted status and require a review The search criteria can also be modified to search PCR historical data To Review PCRs login at www albertamfr ca with your username and password Click Review PCRS Sem Mickey Mouse Cluthou AlbertaMFR ca Medical First Response Search sO Agency Home About MFR Frequently Asked Questions Key Messages Resources Health and Safety Alerts MER Portal Welcome to the AlbertaMFR ca Portal CHANGE PASSWORD Contact Us M e aimante Were here bo heip Gie US a call or drop ws a ine TF 1 666 785 1440 Notice of Disclaimer Wy j subm ng Infomation to Atera En SACAS WO ari wot OIA are warraning thai Soul i Emily Barclay organization has the legal right to use ji di f Me and auinarige Pe publication of The review screen will show by default all PCRs that are in Submitted status for your agency that are not your own Click on the PCR you wish to review ER Alberta Health MFR Registration Guide New Agency 19 W Services Review PCRs Search Date Range z Status Submitted Agency All v EMS event MFR event AMPD
3. MFR Online Portal User Guide April 2015 Table of Contents E EE 3 New Agency Registration cccccccsccceeececccscecececseeseueecacecseeseueceaeesseesueeeaeesseesenesneeenaess 3 General Information on How to Enter Data Guccesefulhy 4 SECON 1 AGENCY IMOFMANON ME 5 Section 2 Medical Dreco Nungesserin A 5 Section 3 Designated MFR Dispatch Agency 6 Section 4 Response Plan D SIQM isi2iccciccdivccdsddivecdebdiverixdiveciedete i Ee 6 Section 5 Response Area Definition nnannn0nnnnannnunnnnnnnnrnnnrnnnnnrrnrnrrnnrrnnrrrenrennrreenneo 7 Section 6 Level of Service BylaW POIICY ccccccccsecccceeeeeceeeeeeeeeeseeeeeseeeeeseeeeesseeesaees 7 Patient Care Repot POR EEN 8 SITE ASSUPANCE ele 8 lt 1 an 24 916 0 0 lo EE 10 HOME e EE 10 Echange PaASSWOl e cossin ED 11 Accepting Additional Agency Heouests 12 Selecting Your Default Agency 13 Ra ite SO CUGIN E 14 Completed NCW PGR EE 15 AY Ee Nae Vo eka ge 0 Ul a O oe os enim rence tment coe eoret acre Ortmann ae oe nee eon ae ere eee er eee 17 PGR REVISWET EE Eeer eeneg 18 FVM e EE 18 EENHEETEN 21 PASAY e UN 21 Manage USEL ACCOUNTS TEE 21 Overview Purpose To assist MFR agencies with online registration and using the Alberta MFR portal At any time you can call 1 866 786 1440 or email mfr albertahealthservices ca for additional assistance with the portal New Agency Registration The registration of an MFR group is comprised of six sections
4. addressed Then click Submit elle Al berta Hea lth MFR Registration Guide New Agency 20 WW Services PCR Review History Date Reviewer Comments 16 Mar 2015 chad moore 9 PCR Status set to Submitted Add a new comment for this PCR review gt w Submit PCR Status Pending return to responder Submitted Completed eason for Escalation Escalate to specific individual anyone available Please review medication delivered as per protocol EE Alberta Health MFR Registration Guide New Agency 21 mM Services Agency Coordinator Features The Agency Coordinator has all features of a First Responder PCR Reviewer and e Agency Profile Summary e Manage User Accounts Agency Profile Once agency registration is complete an Agency Coordinator will be able to review their Agency s registration Information Edits can only be made in this section by the AHS MFR Team Manage User Accounts To add remove or modify users in your agency Click on the Manage User Accounts icon or phrase H ive oe AS eens Alberta Health emm i Alberta Hei gt ervices Sp Services iberta Health Serve Emily Barclay Mickey Mouse iubhe AlbertaMFR c Medical First Response EEN set Us Home About MFR Frequently Asked Questions Key Messages g Resources Health and Safety Alerts MFR Portal Welcome to the AlbertaMFR ca Pg Agency Profile Change rasswore Complete 6 new PC AGENCY PROFILE TRA
5. Head Face Hand Shoulder Arm Buttocks Abdomen Pelvis Foot Groin Ki Leg Other Chest Neck Describe Injuryilliness Treatment Trauma Treatment Airway Breathing CPR AED Suction BVM Defibrillated Public Device Bleeding Control C oollar Head tilt Mask Pulse Returned MFR Device Backboard SMR Jaw thrust Masal canula Bystander CPR Shocks delivered Splint KED OPA Non rebreather Other Other Total Time of CPR min Total Shocks LPM priar to EMS arrival History amp Treatment Allergies Medication Responder Name Chad Moore SFA FMR EMR EMT EMT F Request Peer Review Yes No Alberta Medical First Responder Program Terms and Conditions Submit this PCR Return to previous g p Alberta Health MFR Registration Guide New Agency 17 Mm Services Manage Your PCRs To check the status of past PCRs or to submit pending PCRs click on the Manage Your PCRs icon or phrase Chad Moore 3 AlbertaMFR ca Medical First Response Search hl Contact Us Agency Home About MER Frequently Asked Questions Key Messages Resources Health and Safety Alerts MFR Portal Welcome to the AlbertaMFR ca Portal Welcome Training Ch pep Dazswerped CR ui TRAINING CHANGE PASSWORD COMPLETE A NEW Contact Us PGR Need assaiant Viere be bo Mi GAE WS d Gall or diop us a int O TF 1 666 786 1440 a MANAGE MY PCRS D r aEwrtafe alte reeCes ca LOG OUT Notice of Disclaimer WREST subrang
6. be EK TRANG CHANGE PASSWORD A COMPLETE A HEW POR MANAGE Mf PORS Contact Us oO Nee grsatancg Were here ko help Give us call of drap us a ine TF 1 005 786 1440 mingatharahaaanicas CA D LUGHCUT Notice of Disclaimer r Whan submitting inirmaton io Albarin e Alberta Health MFR Registration Guide New Agency 16 W Services Complete all required fields in PCR and click submit For detailed information on how to complete a PCR refer to the Resources Section at www albertamfr ca amp Print this PCR OI Upload a Scanned PCR file Retum to previous New Patient Care Report Department Agency Municipality Date MFR Event Arrived on Scene 24h AHS MFR TEST AGENCY 03 13 2015 MFR Unit Incident Location AMPDS Code Select a Code 7 Patient Information Patient Sender Patient s Age Range of M E U Infant 0 1 Child 1 8 Youth 8 18 Adult 18 65 Senior 65 Chief Complaint Responder Impression Code RIC Red Yellow Green Black White Patient Location Position General Comments Assessment LevelofConsciousness Airway Breathing Circulation Skin Color Skin Temp Skin Condition Alert Patent Normal slrong Pink Hot Dry Responds to voice Partial obstruction Labored Weak Pale Warm Wet Moist Responds to pain Full obstruction Shallow Absent Cyanotic Blue Gray Cool irregular dp Equal Reactive Unequal Non reactive Vitals Area of Injury iliness Time 24h Pulse Resp Rate BP Pupil Sp BGL mmol L
7. been sent for review by a peer The PCR is locked for editing Escalated A PCR that has been forwarded to receive additional feedback from a MFR Liaison Zone Lead or Medical Director Completed The PCR is completed and archived Ways to Submit PCRs e PCRs can be completed online through the MFR portal or e A PDF paper format is available online to print out complete manually and submitted at regular intervals to the MFR program either through scan email scan upload to the portal fax or mail e Instructions on how to submit a PCR manually are located on the bottom of the PCR Quality Assurance Process The portal has incorporated the peer review quality assurance process into workflow of submitting PCRs through the portal Each agency has a defined percentage of PCRs that are randomly selected for review by a peer in order to encourage feedback and education to the responder The PCR Reviewer will look at PCRs in Submitted status and confirm if the PCR is complete send it back to the responder for further review escalate it to the MFR program or Medical Director for additional feedback or to address a specific question Further instructions on the process steps can be found in the PCR Reviewer Section of this document On the next page is a flow diagram showing how the PCR moves through the QA process z A Ka EI E z ki eg Si a MFR Liason Zone Lead Program Medical Peer PCR Reviewer Director M
8. may be affiliated with more than one MFR agency To avoid the creation of duplicate accounts an individual s user profile can be assigned to multiple MFR agencies Login to bertamfr ca with your username and password The home screen will show the requesting agency Click on the accept button to join the agency sp Alberta Health Mtb iain Sitio Services Alborta Health Seneces AlbertaMEFR ca Led e First Resp t Response rtan A de Medical First Response MFR Portal Welcome to the AlbertaMFR ca Portal Training Complete a mpi PER Manage My PERE Review PERT Cha 6 tpat Contact Us Were berg io help Gee ut a call or drop ut a lng TF 196p id range A k MET aht HEMET a TRAINING CHANGE PASSWORD COMPLETE A NEW MANAGE MY PORS Notice of Disclaimer PCR When Subemgtom atornat bo Albeoaa Heath Serenat you nd your Onpanizabon Ae warranted that our Fa Confirmation of selection will pop up click ok Are Fou sure you wanl bo accep the request bom Chad 6 lest L om e e Alberta Health MFR Registration Guide New Agency 13 W Services Selecting Your Default Agency lf you have more than one agency assigned to your account you can choose which agency profile automatically loads when you login lf you are a member of only one agency this will automatically be your default agency Go to www albertamfr ca and login with your username and password From the dropdown box select which agency y
9. o Contact information including phone number postal address and email section 3 Designated MFR Dispatch Agency Select your dispatch agency from the dropdown menu if your dispatch agency is not listed select other and a drop down form will open section 4 Response Plan Design Section 4 allows an agency to design one or more response plans to define which MFR events they would like to be dispatched to Each plan is then later matched with a geographic area in Section 5 that it applies to Definitions Response Plan document outlining the 911 emergency medical events an MFR agency responds to Response Plan Definition ID A title assigned by the agency to the response plan Time Dependent Factor Maximum time in minutes for an EMS crew to respond to the location of a 911 call before MFR is dispatched Example time dependent factor at set at 15 minutes If the EMS crew is deemed to be more than 15 minutes away from reaching the patient location the MFR agency would be dispatched Dispatch Condition Auto Dispatch MFR is always dispatched to this event in their service area Dispatch Condition Time Dependent MFR is only dispatched to this event if the responding EMS crew is further away than the time dependent factor specified Common Response groupings These are defined groups of events that have been defined in order to make the selection of events that an agency responds to easier The common res
10. of data Each section must be completed and submitted for review by the AHS MFR Team DO NOT Click Next until you have saved that section or you will lose any information entered on that page Section 1 Agency Information section 2 Medical Direction Section 3 Delegated MFR Dispatch Agency Section 4 Response Plan Design Section 5 Response Area Definition section 6 Level of Service Bylaw Policy General Information on How to Enter Data Successfully Definitions Asterisk fields marked with this are mandatory and must be completed Save button saves entered information in that section prior to the user to logging out of the portal or moving to a different section of registration Submit button will lock the entered information and prompt the user to the next section of registration Note once a section of information is submitted edits can only be made by the AHS MFR team Next button will move you to the next registration section You are able to move back and forth between registration sections Note click save before moving to another section in the registration to prevent loss of entered data Registration Menu allows the user to quickly move between sections Registration Tools See the screen shot below Ss ee lberta MFE ca section 1 Agency Information Agency Information e Enter General contact information into required fields Primary Agency Contact e This information isn t available f
11. unique roles each having the same permissions as the level below plus some additional functions They are First Responder PCR Reviewer Agency Coordinator Liaison and Zone Lead The following sections describe how to use each of the user functions First Responder Role The front line responder for an agency can e Change their password e Accept invitations to join one or more MFR agencies e Select a default MFR agency e Access training content and training history e Complete PCRs e Manage their own PCRs Home Page View ale Alberta Health rvices Vie eee McMahon Medics Respo AlbertaMEFR ca First Response Ssh O Contact Us Honea About MAR Prequentiy Asid hjuston Fey Mossagis T KI health and ah tu Herts Medica MFR Portal Welcome to the AlbertaMFR ca Portal irerung Change Password We Us ete f Org TF 1 SC 72h 1440 nik Gees eatrzeez os Notice of Disclaimer Win suwali vmubi Gi Health Sarias you and your np Alberta Health MFR Registration Guide New Agency 11 Mm Services Change Password Login at www albertamfr ca with your username and password Click on the Change Password icon or phrase on eme Alberta Health Services Me Key Mouse Mel lcMahon Medical Rospo 2 AlbertaMFR ca Medical First Response Search sd RE Abvagt MEH Frequently Asked Questions ey Messages W sources Health and Safety Alerts MFR Portal Welcome to the AjjeneeidF R ca Portal PETON Manage My Pok
12. FR performs patient care Does Submitter Is the web portal request review accessible to Login ta No complete PCR Albertah tco and submit DCH fill out PCR online lt Ves Is PCR randomlymanually selected for review No Flag the PCR for Review Review peer feedback and make necessary edits Fill out paper PCR a PCR Sent for Peer L Form Reviews Submit PCR Unsubmit PCR Does PCR require escalation F Complete QA on PCRs waiting for reviews Sign Apprave PLR Provide feedback Does PCR require further edits by Leg end submitter Flag the AR for escalation proide background information on reason fores calaton PF submitted status GB Escalated Status Reviews By 3 Completed Status Quality amp Is Further Patient Safet Is Medical review Director reviews required required Reviews By AHS MER Program Liason MER Rewiew ap Zone L Ves Does Review Meed QPS Team MER Medical Submit Escalated Completed PCR to Program via one of five methods 1 Online Form 2 Scan and upload 3 Scan and email 4 Fax 5 Mail Is PCR i Escalated status Completed PCR Archived EE Alberta Health MFR Registration Guide New Agency 10 mM Services Portal User Roles Users are assigned a specific role for each agency that they are a member of There are 5
13. INING HANGE PASSWORD Manage My PCRs Review PCRs Contact Us Need assistance We re here to help Give us a call or drop us a line COMPLETE A NEW MANAGE MY PCRS REVIEW PCRS TF 1 865 786 1440 mirgdalbertabealihsereces ca Notice of Disclaimer Emily Barclay Vhen submitting information to Alberta Last Login 26 Feb 2015 01 22 PM Heath Seraces you and your organization are warranting that your organization has the legal obt to use publish and authorze the pubbcation of To add a new User Click Add User Account AlbertaMFR ca Medical First Response EEIRON Bar hay Si Mickey kouna Chubho Agency Profs Traini CD name UserType Last Loge Cra Fas La Last Modified Change Sey 7 nes Se Sa Barctay E r cul PCR Rewewer 28 Feb 2015 1204 PH Fehi Complete k few PER Hiraga Hy PENs Moore 2 Chad Fira Responde 25 Feb 2015 241 Ph 10 Fet 2015 Revita PORE Moors 7 Chad Agency Cocedinates 25 Feb 2045 2 35 EM 09 Feb 2015 Contact Us PCR Reviewer 25 Feb 2015 2 14 PU 10 Feb 2018 nm aaah Se ae Mouse Mirka Agency Coordinaice 20 Feb 2015 120 PH 18 Feb 2018 e Alberta Health MFR Registration Guide New Agency 22 W Services Enter the First and Last name of the user to be added Manage User Accounts w Add User Account First Name Last Name Click Continue to search the system for possible duplicates If the name already exists in the system and it is the same person select add this user to invite th
14. S Code Location Submitter Reviewer Available PCRs to review 13 Event MFR Date Event AMPDS Agency Submitter Peer Reviewer Status Feb 23 2015 34234 342 O1COS AHS MFR TEST AGENCY Cnag Moore 2 Submitted Mar 17 2015 AHS MFR TEST AGENCY Chag Moore 2 Submitted Once the PCR is loaded review all information and if it there are no issues Change the status at the bottom of the PCR to Completed and Click Submit PCR Review History Date Reviewer Comments 17 Mar 2015 Chad Moore PCR Status set to Submitted Add a new comment for this PCR review fa w Submit PCR Status Pending return to responder Submitted l Escalated Si Completed Alberta Medical First Responder Program Terms and Conditions lf you have further feedback either communicate with the responder directly or change the status back to pending and enter a comment to return it to the responder to edit Then Click Submit The responder s contact info is viewable by clicking on their name PCR Review History Date Reviewer Comments 16 Mar 2015 chad moore 9 PCR Status set to Submitted Add a new comment for this PCR review gt w Submit PCR Status CS Pending return to responder Submitted l Escalated Completed Alberta Medical First Responder Program Terms and Conditions lf you would like further feedback from the designated Liaison Zone Lead or Medical Director set the status to escalated and provide detail on what you would like
15. Wfoerroion to Alberta Heath Services you and your Onganization are warranting thal your organization has the legal righ to use Chad Moore pubs and authorize the publication of Last Login 13 7 Sr Inne hewn amA ahr ariel or FOS 0223 DM Agency SHS MER TEST AGENCY e PCRs are listed by status and then by event date Pending PCRs can be deleted AlbertaMFR ca Chad Moore 2 AHS MF Medical First Response Searct v Paar Agency Home About MFR Frequently Asked Questions Key Messages Resources Health and Safety Alerts ae Manage My PCRs 35 Training Cnranee Password Search Complete a new PCR Manage My PCRs Date Range 8 Status Any Q Contact Us Event Date Agency Event Status Need ass tance We re here to heip 09 Mar 2015 AHS MFR TEST C1343231 Ca Give us a call or drop us a ine AGENCY ere een 04 Mar 2015 AMS MFR TEST 12321 Suomitted locked mir aberts alnservees ci ae n Mmeraneainservees ca AGENCY 23 Feb 2015 AHS MFR TEST 34234 Submitted locked AGENCY Notice of Disclaimer When submitiing information to Alberta Heath Services you and your ofganization are warranting that your 02 Mar 2015 AHS MFR TEST 22 Escalated locked AGENCY organization has the legal right to use 02 Mar 2015 AHS MFR TEST 66 Escalated locked publish and authorize the publication of AGENCY any logos photos and other visual or written materiat submited ihe 02 Mar 2015 AHS MFR TEST Gather Completed locked Materiais
16. e TRAM H ab FASS COMP Lin lk A MW PCR MANAGE MY PRS Contact Us i ON Need asusin Vere here to help Give us a cal or drop ug a ie TF Biba BS 140 mo ghalborahegsarnices GA i i WOU Notice of Disclaimer LOOT Tn Subezgpng infarmabon Io Alberta Complete information fields and click Change Password NOTE The database will confirm correct entry and strength of the new password d Albania Health Sereoes Mickey Mouse SETETE AlbertaMFR ca SS Abee MFH FrGdbt o le Asked Ouest ks L ces Hesanptrecos Health and Safety Alerts MFR Portal Change Password meee Old Password Hew Padeword Contin Password Contact Us Need asgistance Wee ere fo bein Give us a call ar drop ws line TF 1 885 75 1440 miaparte CA Emay Barclay ickey piis bb AlbertaMFR ca About MFR Frequently Asked Questions Key Messages e Resources Health and Safety Alerts MFR Portal Change Password Weicome Diki Passam Trainin Hew Password Complete anew DCH Mime My PCRS Raview PCBs Contin Password Contact Us Need assistance Were beige to hang Ga ws a call of drop ws a bag VOD HEW PASS WCE HAS BEEN SAVE W spate ae ae EE Albe rta Hea ith MFR Registration Guide New Agency 12 Mm Services Accepting Additional Agency Requesis When an agency is creating user accounts they have an opportunity to send an invitation to an existing user to join their agency In some cases a First Responder
17. em to join the agency If it is not the same person select the Click here link to start a new user First Name Last Name Chad Moore The following user s were found with a similar name please review prior to creating a new user account Name Agencies Chad Moore 4 AHS MFR TEST AGENCY Blaines Test Agency Chad 6 test d acid this user IMPORTANT If this is a new user that is not affiliated with the agencies listed above please Chad Moore lick here Te create a new user account Until the user accepts the invitation they will show as pending on the user list g e Alberta Health Mm Services MFR Registration Guide New Agency 23 When creating a new user fill in as much information as possible The system will indicate if the username is already in use If that happens the recommendation is to adda number to the end of the username so that it is unique User Profile USER PROFILE INFORMATION Title First Name Last Name Chad Moore Primary Employer Level of Responder Email Address Phone chad moore albertahealthservices ca 780 809 3571 chad moore jaiotady Role First Responder T Create User Account Create a new user account x Click Create User Account once complete To cancel out of this screen click on the X in the bottom right hand corner of the screen
18. or the user to edit Changes to this field are completed by the AHS MFR Team Super Agency Information e Use this area to enter any information if your agency is part of a larger group providing MFR response This may include regional fire commissions or multiple fire halls located within one municipal district county or municipal region Agency Details e Level of service Identify the maximum level of service supported by the agency o SFA Standard First Aid FMR First Medical Responder Advanced First Aid or equivalent EMR Emergency Medical Responder EMT Emergency Medical Technician EMT P Paramedic O O O O Section 2 Medical Direction Medical Director Physician that oversees MFR activity for you agency Click YES e f your agency would like AHS to provide medical direction Click NO e If your agency would like to provide their own Medical Direction e There is an application process for physicians requesting participation with the Alberta MFR Program The MFR Medical Directors Committee will review all relevant experience qualifications and circumstance to provide approval or feedback to the physician and MFR Program Participating and approved Physicians in the MFR program will be listed on the MFR Online Portal at www AlbertaMFR ca e The application will include o Physician qualifications and licensure information o Outline of emergency experience including knowledge of EMS systems amp out of hospital care
19. ou would like to set as your default Click Make this Your default agency au eae geg Abt A SEN Am wen TEST ALES AibertaMFR ca CE E MER Portal Welcome to the AlbertaMFR ca Portal E E y LEY HBA E eA ii GEE TE A Er USSA SF PY Pe Contact Ua man oO ie ELUENT a CR Dt h d e B L y ES IJE Pet Te Hotit of ipce Pe Ges Pe Pe E ee S J d i EE EC P po gp ae ee i Feita Da iy AlbertaMFR ca bisere Abhar HE HFR Portal Welcome to the AlbertaMF Rca Portal Thar Yz Me resch Wel l SN eg es vo ER SAS ile MACS TEJ 1 Lal T RA Lotac Lis PR ER ez e Notion of Disclaimer SS Ja Bae SEA tegen E d GER m ng Ep E e Hig E es o Alberta Health MFR Registration Guide New Agency 14 mM Services Training Section This section is still under development In the meantime we have provided some basic content as well as references to external content while we enhance this area of the portal e Alberta Health MFR Registration Guide New Agency 15 W Services Complete a New PCR Login to www albertamfr ca with your username and password Click on the Complete a new PCF icon or phrase Alberta Health Alberta Health Services un pervious Alberta Heoalth Servies Mickey Mouse f McMahon Medical Raspa AlbertaMFR ca Medical First Response Home About MFR Frost by Asked uation iy Mag d mounio Health and Safety Merti MFR Portal Welcome to the AlbertaMFR ca Portal SA VK
20. ponse groupings reflect many different types 1300 of 911 emergency calls that have similar severity based on the information provided to dispatch How to define a response plan In section 4 enter a plan name as the response plan identifier This can be any name the agency wishes to assign for this plan Then define a Time Dependant Factor for this response plan or enter O if not applicable In the next area the agency is prompted to select the common response groupings that they wish to be dispatched automatically to or only based on the time dependant factor Since there is some overlap in event types between groupings it is advised that agencies choose the groupings they would like for time dependant first and then select the auto dispatched groups last As a final OPTIONAL step the agency can refine their choices down to the individual event type by clicking on the Edit Detailed Response Plan Definition button located at the bottom of the section 4 page It will then display the list of all the event types as a partially collapsed list You can expand and contract each sub section of the list by clicking on the description field Click Save to save your selections Please note that this page may take 15 30 seconds to reload Once the response plan is built it will appear at the top of the screen You can then choose to edit that plan or create another response plan for your agency section 5 Response Area Definition
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