InfoSet 408 VoiceMail User Guide
Contents
1. to enter a Security Code to safeguard your mailbox from unauthorized access otherwise dial 2 Enter a Security Code of 3 to 10 digits via your telephone dialpad Dial to complete code entry Re enter your security code as prompted for confirmation Dial to complete code entry OPENING YOUR MAILBOX Dial 1 to contirm your personalized settings and open your mailbox for use otherwise dial 2 NOTE Your personalized settings can be changed at any time through Setup Options Call Forward Settings CALL FORWARD BUSY NO ANSWER CF BNA SET Lift handset hear ICM dial tone Dial the Call Forward Busy No Answer set code 67 Dial IntoSet VoiceMail Replace handset CANCEL Lift handset hear ICM dial tone Dial the Call Forward Busy No Answer Cancel code 6700 Replace handset CALL FORWARD ALL CALLS CFA SET Lift handset hear ICM dial tone Dial the Call Forward All set code 66 Dial the InfoSet VoiceMail Replace handset CANCEL Lift handset hear ICM dial tone Dial the Call Forward All cancel code 6600 Replace handset Use this simple procedure every time you wish to access your Voice Mailbox Lift handset OR press Speaker Dial InfoSet VoiceMail wait for answer When calling from your telephone Dial your Security Code if prompted When calling trom another telephone Dial 2 to start the main greeting Dial your Personal ID typically 9 your extension number Dial your Secur2. will hear the personal greeting and be prompted to leave a message WITH AN OUTSIDE CALL IN PROGRESS Press Transfer Dial InfoSet VoiceMail wait for answer Dial the mailbox number of the user the call is to be transferred to and dial 2 Replace handset immediately Main Menu Check New Messages 4 Leave Messages 5 Review Old Messages 6 Change Setup Options 7 KEYPAD SHORTCUTS Switch between Standard and Alternate Greeting 745 Change your Security Code 774 Change Call Transfer Options 764 Turn Call Transfer OFF 7642 Turn Call Transfer ON 7641 Change Phone Number for Call Transfer 76414 Change your Recorded Name 775 NEC InfoSet 408 VoiceMail User Guide ohhh HT brish ig JA E N E SE A s General Information SETUP OPTIONS Once your VoiceMail has been opened you may change various options such as your Greetings Transfer and Message Delivery Options and Personal Options VOICEMAIL MESSAGE INDICATION Whenever there are new messages in your mailbox an indication will be provided at your telephone Multiline Display Telephone Display VM and number of new messages Multiline Telephone Large LED Slow flashing red Single Line Telephone MW Lamp Steady red ADVANCED DIALING At any time you can dial ahead by entering a series of responses even before hearing the entire question to advance directly to the desired section of your voic
3. InfoSet 408 VoiceMail User Guide Reviewing Messages Messages you ve already listened to old messages can be reviewed for a short while typically until midnight be redirected to another Changing Your Setup Options Continued Transferring a Call Directly to a Voice Mailbox mailbox or archived for a longer time REVIEW Dial 5 to review messages Dial 1 for YES when prompted You have __ messages to review Would you like to check them Listen to old messages followed by day and time recorded REDIRECT COPY TO ANOTHER MAILBOX Dial 2 while listening to a new or old message Dial 1 for YES to Redirect the message being reviewed Dial the mailbox or group to receive the redirected message Dial 1 to contirm your entry Dial 1 for YES if you want to record an introduction otherwise dial 2 Record your introduction when prompted Dial to end recording Dial 1 for YES to set Special Delivery options otherwise dial 2 Dial 1 for YES to redirect the message to an additional mailbox otherwise dial 2 NOTE You can redirect the same message as many times as you wish ARCHIVE SAVE Dial 1 tor YES to Archive the new or old message being reviewed NOTE Once you listen to an old or archived message you must archive it again to keep it from being deleted immediately Changing Your Setup Options You may personalize your mailbox to accommo date your current schedule or plans by chang
4. e mailbox quickly ADDITIONAL INFORMATION Refer to your InfoSet 408 Telephone User Guide for additional information on telephone and VM operation GETTING STARTED When you call the InfoSet VoiceMail system for the first time you will be asked to personalize your mailbox Doing this will open your mailbox and ENTERING YOUR MAILBOX Lift handset Dial IntoSet VoiceMail Dial your Personal ID if necessary typically 9 extension number Follow prompts to accomplish the following steps RECORD YOUR NAME Record your first and last name Dial to end recording and review your name recording Dial 1 to re record otherwise dial 2 SPELL YOUR NAME If requested spell the first 3 letters of your last name by dialing the corresponding numbers on your telephone dialpad The Directory lets outside callers reach you by your last name if they do not know your extension number It is recommended that you choose to be listed make it ready for use Dial 7 to repeat the previous 3 seconds of the message Getting Started RECORD YOUR PERSONAL GREETING Calling Voice Mailbox Dial 8 to pause message playback Dial 8 again At the prompt record an appropriate greeting to callers who reach your mailbox Use the handset fo record your name and a brief descriptive message Dial to end recording and review your greeting Dial 1 to re record otherwise dial 2 SET YOUR SECURITY CODE Dial 1 for YES if you wish
5. ing your Setup Options Dial 7 tor Setup Options Follow prompts to change the desired Setup Option GREETINGS Dial 4 to change your Greetings Dial 4 to listen to the playback of your current Greeting Dial 1 for YES to switch between standard and alternate Greetings otherwise dial 2 Using the handset begin recording at the beep Dial to end recording and review Greeting Dial 1 to re record otherwise dial 2 CALL TRANSFER SETTING Dial 6 to change your transfer options Dial 4 to change Call Transter setting Dial 1 to turn Call Transter ON and or leave it ON OR Dial 2 to turn Call Transter OFF Listen to the phone number your calls are currently being transferred to Dial 1 and enter a new phone number up to 9 digits then press otherwise dial 2 to leave the current setting NOTE If Call Transfer to your work phone is OFF calls are sent directly to your voice mailbox When Call Transfer to your work phone is ON calls are first directed to your extension InfoSet Call Forward settings will then apply 760407 MESSAGE DELIVERY OPTIONS Dial 6 to change your delivery options Dial 5 to set Message Delivery to your work phone home phone pager or spare phone Dial 4 for your work phone 5 for your home phone 6 for your pager 7 for your spare phone Dial 1 to turn Message Delivery on and leave it on OR Dial 2 to turn Message Delivery OFF Follow the prompts for the desired message deli
6. ity Code if prompted WHEN CALLING FROM OUTSIDE Dial your Personal ID typically 9 your extension number Dial your Security Code if prompted Respond to each question by dialing 1 for YES and 2 for NO or use Quick Keys to advance dial to a specific topic Checking Messages Call your mailbox for new messages when you receive a VM message indication Dial 4 to check NEW messages Dial 1 for YES when asked You have __ new messages Would you like to hear them Messages marked Urgent are played first Messages from outside callers are played in the order received Messages from other InfoSet VoiceMail users are sorted by sender At the tone you record a reply otherwise dial 2 The day and time recorded is announced at the end of each message While listening to a message you can Dial to skip the message and save it as new Dial to repeat the entire message Dial 1 to advance to the end of the message Dial 2 to redirect the message Dial 1 to confirm otherwise dial 2 Dial 4 to delete the message Dial 1 to confirm otherwise dial 2 Dial 6 to archive the message Dial 1 to confirm otherwise dial 2 to resume message playback Dial 9 to advance 3 seconds within the message NOTE 1 NEW messages are those that you haven t yet heard A NEW message will not be deleted until you ve had the opportunity to listen to it NOTE 2 Messages are OLD once you hear them through to the rec
7. orded day and time OLD messages are typically deleted at midnight of the day received unless they have been archived Quick Keys Save time by advancing directly to a specific topic Dial 4 check new messages Dial 5 to leave messages Dial 6 to review messages Dial 7 to change your setup options Leaving Messages Send messages to other InfoSet VoiceMail users directly trom your mailbox Dial 5 to leave a message Dial the first three letters of the last name of the person or the group you want to send a message OR dial and the mailbox number Dial 1 to contirm otherwise dial 2 Record your message at the beep Dial 9 to end the recording OR to select special delivery otherwise dial to re record NOTE Dial to switch between choosing by mailbox number or by name SPECIAL DELIVERY OPTIONS When you leave a message you can mark it for Special Delivery There are four Special Delivery options available DIAL 4 Urgent Heard first before regular messages DIAL 5 Private Cannot be redirected DIAL 6 Return Receipt InfoSet VoiceMail tells you when the person heard the message DIAL 7 Future Delivery The message is sent at the time and day you specify
8. very option NOTE 1 Message Delivery schedules may overlap NOTE 2 It is not necessary to dial a trunk access code i e 9 when entering an outside telephone number Personal Options SECTION A Dial 7 to change your Personal Options Dial 4 to set your Security Code Dial a new Security Code of 3 to 10 digits Dial to complete code entry Re enter your security code as prompted for contirmation Dial to complete code entry Other Personal Options you can change include re recording or re spelling your name or changing your directory listing status SECTION B RE RECORDING YOUR NAME Dial 7 to change your Personal Options Dial 5 to change your Recorded Name Dial 1 for YES to change your name Enter and confirm new information SECTION C RE SPELLING YOUR NAME Dial 7 to change your Personal Options Dial 6 to change the Spelling of your name Dial 1 for YES to change your name Enter and contirm new information SECTION D CHANGING YOUR DIRECTORY STATUS Dial 7 to change your Personal Options Dial 7 to change your Directory Status Dial 1 to turn Directory status ON and leave it ON OR Dial 2 to turn Directory Status OFF InfoSet is a trademark of NEC America Inc NEC America Inc Corporate Networks Group 1555 W Walnut Hill Lane Irving TX 75038 3796 1 800 TEAM NEC To simplity message taking outside callers can be transferred directly into an IntoSet VoiceMail user s mailbox where they
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