Roaring Penguin User Guide
Contents
1. CA 18 7 PUE mei sender View Quarantine Requires Login Reject All as Spam Above is an example of a quarantine summary email If a sender that you trust gets mistakenly blocked by the quarantine their email will show up in the quarantine summary email sent to you by Roaring Penguin If you would like to prevent them from being blocked in the future all you have to do is click the Whitelist Sender hyperlink that appears beside their email in your quarantine summary Methods 2 amp 3 Web Interface Home Screen Both methods 2 and 3 can be accomplished from the home screen of the Roaring Penguin web interface Please Log In Username username fnexicom nat Password RR Language Browser Default v LI Remember Me Log In Note Cookies must be enabled in your browser to lag in Log in to the Roaring Penguin web interface using your email address and password 22 Logged in as username nexicom net Log Out n Filter Quarantine aa Accept and Reject List Preferences pt si Log Out Always accept mail from Add View current accept reject lists Senders Domains Pending Messages 1 to 1 of 1 Ar 00 Submit Changes Date Y Subject AT Sender Status 2013 11 29 This Stack is Set to peterpa Pending 11 20 Fri Impress electro com ru W Do Nothing Accept message Al 9 O O NA id _ Submit Changes Blacklist sender Page 1 Whitelist sender Blacklist domain Whiteli2. END ANTISPAM VOTING LINKS The Spam link tells Roaring Penguin that you consider the message to be Spam and it takes that into account when scanning similar messages in the future When clicked this link will take you to a confirmation page showing a message like the one below T Your vote has been registered Message has been marked as spam The Not spam link tells Roaring Penguin that you consider the message to be a valid one and it takes that into account when scanning similar messages in the future When clicked this link will take you to a confirmation page showing a message like the one below T Your vote has been registered Message has been marked as non spam The Forget previous vote or Forget vote link is to be used if you mistakenly clicked the wrong link and you want Roaring Penguin to forget the choice you have made regarding this specific email When clicked this link will take you to a confirmation page showing a message like the one below T Your vote has been registered Message has been deleted from Bayes training Remember that Roaring Penguin learns from your input and intuitively determines what is considered spam to you so it is recommended that you use these links on each email you receive to ensure that the spam filtering provided by Roaring Penguin will become as efficient as possible in suiting your needs The Ouarantine Summary Back to Top If an email is determined by Roaring Penguin
3. Senders Show Help Domains Sander Acti Comment Countries Expiry Bulk Entry Support inexicom icom net username nexicom net Always Allow PP Kamu ee Custom Rules Submit Changes Valid Recipients Vote Preferences Log Out You also have the option of entering a Comment for your new rule This comment will only be seen by you and can be helpful when trying to remember why you may have created that rule After you have finished click the Submit Changes button to activate your new rule Logged in as username nexicom net Log Out Home Senders 1 to 1 of 1 Quarantine Rules Senders Domains Countries Show Changes Bulk Entry Page 1 SuSE Fiter Sende Action Filter erus Recipients Enter a specific Sender s e mail address Add Rule Preferences Zr Who Action Expiry Comment og O E support nexicom net usemame nexicom net safe sender lt Submit Changes After your changes have been submitted you will be taken back to your list of active rules where you should now see the newly created one in the list support nexicom net usemame nexicom net safe sender Submit Changes Hold Tag if Looks Like Spam Delete from Table If you wish to change or remove an active rule select a new option from the Action drop down menu and click the Submit Changes button 18 Domain Rules Back to Top Logged in as username nexicom net Log Out Home Quarantine Rules Accept and Reject List Prefe
4. To submit your selection using Outlook 2007 click the Other Actions button then View in Browser Date Subject Sender Country Score Action m The Proven Weight Loss Program nnm 2013 11 19 that Will Slim You Down For weight lossnet ca 115 Accept Reject Whitelist 15 31 03 Sender Summer 2013 1 1 15 Nations Lowest Home Loan Rates Ron METNE CA 187 Accept Reject Whitelist 15 31 01 OEGlawekilca sender 2013 11 15 Lose Weight Faster with Garcinia u Accept Reject Whitelist 15 30 51 Extract Se HA 18 7 Gender View Quarantine R Reject All as Spam Shown above is an example of a quarantine summary delivered from the Roaring Penguin spam filter Underneath the list of emails that have been quarantined there is a link labeled View Quarantine Requires Login Click that link to open the login screen for the Roaring Penguin web interface Please Log In Username Juserame nexicam net Password ILELLIILILILIJ Language Browser Default w LI Remember Me Log In Note Cookies must be enabled in your browser to log in When the login screen opens type your full Nexicom email address in to the Username box and your password into the Password box then click the Log In button Method 2 The Nexicom Website e gt e http nexicom net File Edit View Favorites Tools Help 1 Open your web browser Internet Explorer Mozilla Firefox Google Chrome etc and browse to http
5. nexicom net to go to the Nexicom homepage 2 My Account 2 At the top right corner of the screen click the link labeled My Account E mail Protection Manage blocked e mails amp spam filter Spam Filter User Guide Email Password 3 Under the E mail Protection heading enter your username in the box labeled Email and your password in the box labeled Password Note Only enter the part of your email that appears before the nexicom net in this box as the nexicom net is already filled in for you Method 3 The Roaring Penguin Website Oo antispam roaringpenguin com File Edit View Favorites Tools Help 1 Open your internet browser Internet Explorer Mozilla Firefox Google Chrome etc and browse to https antispam roaringpenguin com Please Log In Username Jusername nexicom net Password CEEE EEEE EE Language Browser Default w LI Remember Me Log In Note Cookies must be enabled in your browser to log in 2 This will take you to the login screen for Roaring Penguin Enter your full Nexicom email address into the Username box and your password into the Password box then click the Log In button Roaring Penguin Home Screen Back to Top Logged in as username nexicom net Log Out Home Filter Quarantine My Rules Accept and Reject List Preferences Log Out Add View current accept reject lists Senders Domains Always accept mail from w Pending M
6. by the Hosted Canlt anti spam filter version 9 0 13 from Roaring Penguin Software mc ystem Status If the sender whose domain you wish to blacklist has been blocked by the spam filter they will appear in the Pending Messages list If you wish to prevent any sender from that domain from being able to send you future messages first click the drop down menu under the Status heading and choose the Blacklist domain option In order for this change to take effect you must click the Submit Changes button 28 My Filter Accept and Reject List Always accept mail from example com Add View current accept reject lists Senders Domains If you wish to add a domain that has not yet been blocked to your blacklist so that nobody from that domain will be able to send you messages in the future you can do so under the Accept and Reject List heading First type the domain you wish to blacklist in the empty box My Filter Accept and Reject List Always accept mail from example com Add Always reject mail from View current accept reject lists Senders Domains Next choose the Always reject mail from option from the drop down menu and click the Add button Note Adding a domain to a blacklist will block any email address associated with that domain from being able to send you emails Emails from a blacklisted domain will not show up in your quarantine The sender will instead receive a bounce back message stating that
7. e mail address suppon Rule OV Countries Bulk Entry Custom Rules Valid Recipients Vote Preferences Log Out Listed on this page you will see any sender rules that you have already set up You can make changes to your current rules remove rules from the list or you can add new rules To add a new rule for a specific sender type their full email address in the box labeled Enter a specific Sender s e mail address and click the Add Rule button 16 72 Logged in as username nexicom net Log Out Home Sender support nexicom net Quarantine Rules Show Help Senders Domains Sender Who CO jes i KENT Supporti inexicom net usemame nexicom net Custom Rules Submit Changes Valid Recipients Vote Always Hold for Approval Hold Tag if Looks Like Spam Preferences Delete from Table Log Out Under the Action heading select the type of rule you wish to set up from the drop down menu The options you can choose from are No Change Always Allow Always Reject Always Hold for Approval Hold Tag if Looks Like Spam and Delete from Table e No Change This option will not do anything e Always Allow This option allows the email address specified to bypass the spam filter and deliver directly to your inbox e Always Reject This option will cause all emails sent to you from the email address specified to be bounced back to their sender e Always Hold for Approval This option will cause all emails s
8. net username ginexicom net Always Allow s fe sender After your changes have been submitted you will be taken back to your list of active rules where you should now see the newly created one in the list Domain Who Expiry Comment satedomain net wusemame nexicom net safe sender Always Reject Submit Changes Always Hold for Approval Hold Tag if Looks Like Spam Delete from Table If you wish to change or remove an active rule select a new option from the Action drop down menu and click the Submit Changes button 21 Approving Senders Back to Top Roaring Penguin has made the process of approving or whitelisting senders very easy In fact there are three easy methods in which you can do so Method 1 The Ouarantine Summary Please do not reply to this email If you no longer wish to receive quarantine notifications contact your email administrator Any reply to this email will bounce Pending Messages To submit your selection using Outlook 2007 click the Other Actions button then View in Browser Date Subject Sender Country Score Action iuis The Proven Weight Loss Program nant Baiart Whal 2013 11 19 that Will Slim You Down For weight lossnet CA 11 5 Accebt Reject Whitelist e 15 31 03 LM sender 2013 1 1 15 Nations Lowest Home Loan Rates mee teat JE CA 187 Accept Reject Whitelist 15 31 01 sender 2013 11 15 Lose Weight Faster with Garcinia 15 30 51 Extract cheap meds com
9. they are on a blacklist 29
10. Roaring Penguin User Guide The Quarantine Summary Roaring Penguin Home Screen Opting out of Spam Scanning O ooo Sender Rules o Domain Rules 0 Approving Senders 2223 Emails and SPAM Training Back to Top One of the exciting and innovative new features of Roaring Penguin is its approach to email filtering and spam training As Roaring Penguin scans your emails for SPAM and virus activity it adds a set of three links to the bottom of your emails These links are an extremely helpful tool to assist in the training of the spam filter so it can better determine what you personally consider to be Spam and what you don t Your feedback to Roaring Penguin using these links will help to ensure that you get more of the emails that you want and less of the emails that you don t want These links will show up as one of the two below examples and they are labeled Spam Not spam and Forget previous vote or Forget vote Example 1 spam Not spam Forget previous vote Example 2 BEGIM AMTISPAM VOTING LINKS Teach CanlIt if this mail ID 8dKMFvz6U is spam Spam https antispam roaringpenguin com fcanit fb phpji BdKNFvzGU m eccbo7bel6fI386t 28131115860 5 Not spam https antispam roaringpenguin com canit b php i adKMFvz6U amp m eccb67be46f3 amp t 20131115 amp c n Forget vote https antispam roaringpenguin com canit b php i 8dKNFvz6 U amp m eccb 67be46f3 amp t 280131115 amp c f
11. Username fuserneme nexicam net Password RR Language Browser Default v LI Remember Me Login Note Cookies must be enabled in your browser to log in Log in to the Roaring Penguin web interface using your email address and password Logged in as username nexicom net Log Out eL Filter Quarantine My Rules Accept and Reject List Preferences Log Out Always accept mail from w Add View current accept reject lists Senders Domains Pending Messages 1 to 1 of 1 Ar Submit Changes Date Y Subject AT Sender Status 2013 11 29 This Stock is Set to peterp Pending 11 20 Fri Impress electro com ru W Do Nothing I Accept message All oo0 Reject message Submit Changes Blacklist sender Page 1 Whitelist sender Blacklist domain Whitelist domain If the sender you wish to blacklist has been blocked by the spam filter they will appear in the Pending Messages list If you wish to prevent them from being able to send you future messages first click the drop down menu under the Status heading and choose the Blacklist Sender option In order for this change to take effect you must click the Submit Changes button 24 My Filter Accept and Reject List Always accept mail from View current accept reject lists Senders Domains If you wish to add a sender who has not yet been blocked to your blacklist so that they won t be able to send you m
12. blocked by the quarantine Aside from the above listed options that appear for each quarantined email the quarantine summary also has two extra options listed at the bottom of the email These options are View Quarantine Requires Login and Reject All as Spam View Quarantine Requires Login Clicking this link will allow you to view your quarantine through the Roaring Penguin website Before you can view the quarantine it will require you to log in with your email address and password Reject All as Spam Clicking this link will mark all of the emails included in the quarantine summary as spam and remove them from our system This is best used when you do not wish to receive any of the emails listed in the quarantine summary Logging in to the Roaring Penguin Web Interface Back to Top Roaring Penguin was designed to be an automated system that learns from your feedback to better accommodate your spam filtering needs They have included links in your emails and options in your guarantine summary to make using their system as easy as possible and to make the need to log in to their web interface as minimal as possible If the need to log in to their web interface arises there are three different methods of doing so Method 1 The Ouarantine Summary Please do not reply to this email If you no longer wish to receive quarantine notifications contact your email administrator Any reply to this email will bounce Pending Messages
13. day Submit Changes Send Pending Notification Now 3 This page lets you choose the days on which Roaring Penguin will send your quarantine summary emails as well as the times at which it will do so Under the Notification Times heading place a checkmark beside the time s at which you would like to receive a quarantine summary Under the Notification Days heading place a checkmark beside the day s on which you would like to receive a quarantine summary When finished making adjustments click the Submit Changes button for these changes to take effect In the example above the Notification Times are set so that Roaring Penguin will send a quarantine summary twice during the day the first being at approximately 11am and the second being at approximately 3pm The Notification Days are set so that Roaring Penguin will send a quarantine summary on each weekday Monday Tuesday Wednesday Thursday and Friday but not on the weekend 14 Incidents to include in notifications All Pending Incidents Another option given to you on this page is labeled Incidents to include in notifications This can be set to either All Pending Incidents or Only New Incidents since Previous Notification All Pending Incidents Choosing this setting will include any quarantined email still in the status of pending in every notification email sent to you A quarantined email stays in the status of pending if you do not choose to either accep
14. ent to you from the email address specified to be caught in the quarantine pending your approval e Hold Tag if Looks Like Spam This option is the default for all senders There is no need to select this option as it is active without needing to create a rule e Delete from Table If creating a new rule this option will not do anything If there is a rule active on an email address this option will remove that rule Logged in as username nexicom net Log Out Home Quarantine Rules Senders Sender support nexicom net Show Help Domains Sender Who Action Expiry eee lsurcort reicomnet usemame nexicom net Bulk Entry E i y Custom Rules Submit Changes Valid Recipients Vote Preferences Log Out Clear Close lt Prev Today Next November EM 2013 M Su Mo Tu We Th Fr Sa 1 2 EM hb D B 1 11 12 13 14 15 16 Add to Quick Links Clear Quick Links I 17 18 19 20 21 22 23 Powered by the Hosted Canlt anti spam filter version 9 0 13 from Roaring Penguin Software54 95 2g 27 After selecting the type of rule you wish to create you have the option of setting an Expiry date for that rule To do so click inside the Expiry box and select a date from the calendar This is helpful if you are expecting an important email from a sender but still want their emails to be scanned afterwards 17 Logged in as username nexicom net Log Out Home Sender su Quarantine FEM Rules Show Help
15. essages 1 to 1 of 1 Action Taken against Messages Ar o 00 Submit Changes Date Y Subject A Sender Status 2013 11 29 This Stock is Set to petep Pending 11 20 Fri Impress electro com ru W Do Nothing Ar 9 00 Submit Changes Page 1 Above is an example of what you will see when you log in to the Roaring Penguin web interface Under the Accept and Reject List heading you are given the option to add senders or domains to an accept list or a reject list which will either allow any email from that sender or domain to bypass the spam filter or cause any email from that sender or domain to be bounced back to them depending on your choice You will also see an option to View current accept reject lists for Senders or Domains which will allow you to evaluate and make changes to your existing lists Under the Pending Messages heading you will see everything that has been quarantined and is currently pending action For each email in this list you will see information under four different columns These columns are Date Subject Sender and Status The Date column displays the date time and day of the week on which the email was quarantined Clicking on the date hyperlink for an email in this list will take you to an incident screen displaying detailed information regarding the quarantined email The Subject column displays the subject line of the quarantined message Clicking on the subject of an email in this list will take you
16. essages in the future you can do so under the Accept and Reject List heading First type the email address you wish to blacklist in the empty box My Filter Accept and Reject List Always accept mail from test nexicom net Ad P LEVELS Ee View current accept reject lists Senders Domains Next choose the Always reject mail from option from the drop down menu and click the Add button Note Emails from blacklisted senders will not show up in your quarantine The sender will instead receive a bounce back message stating that they are on a blacklist 25 Approving Domains Back to Top Roaring Penguin has made the process of approving or whitelisting domains very easy In fact there are two easy methods in which you can do so Methods 1 8 2 Web Interface Home Screen Both methods 1 and 2 can be accomplished from the home screen of the Roaring Penguin web interface Please Log In Username fuserneme nexicam net Password Cee EJ Language Browser Default v LI Remember Me Log In Note Cookies must be enabled in your browser to log in Log in to the Roaring Penguin web interface using your email address and password Logged in as username nexicom net Log Out ier Accept and Reject List Ta NA O Log Out Always accept mail from w Add V
17. g for your email address log in to the Roaring Penguin web interface and follow the steps below Logged in as username nexicom net Log Out Home Hr My Filter Quarantine Ln Accept and Reject List rue Log Out Always accept mail from Ad View current accept reject lists Senders Domains Pending Messages 1 to 1 of 1 Action Taken against Messages ar Date A Subject AT Sender Status 2013 11 29 This Stock is Set to petep Pending 11 20 Fri Impress electro com ru W Do Nothing V A 000 Page 1 1 Click the Preferences option in the top menu bar Logged in as username nexicom net Log Out Home Preferences for userna nexicom net Ouarantine Rules Show Changes Preferences ID Setting alue Preferences P 100 Number of entries to display per page Import Rules Export Rules P 850 Preferred date format Opt In Out Ouarantine Settings Notification P 1300 Hide help text by default Set Default Stream Log Out P 50 Home page P 500 Method for choosing quarantine actions P 1200 Help Level P 550 Use a vertically compact quarantine display P 700 Show recipient column in quarantine display P 800 Show relay column in quarantine display Show statistics table on login screen Show the Actions Taken page Sort messages by Sort order 2 Click the Opt In Out option in the left menu bar 11 Logged in as username nexicom net Log Out Home Opt In Status for stream userna Quarant
18. he sender e Whitelist sender Adds the sender s email address to your accept list causing any future emails from that email address to bypass the spam filter and be delivered directly to your inbox e Blacklist domain Adds the sender s entire domain to your reject list causing any future emails from that domain to be bounced back to the sender e Whitelist domain Adds the sender s entire domain to your accept list causing any future emails from that domain to bypass the spam filter and be delivered directly to your inbox After choosing your desired action for a quarantined email click the Submit Changes button for the action to take effect If there are multiple emails in your pending list you can choose an option for each email and then submit them all at once using the Submit Changes button a Submit Changes Page 1 If you have a long list of emails in your pending list and wish to take the same action for all of them you can use one of the three circles shown above to do so The Blue circle will reset all of the emails in the list to the default Do Nothing option The Green circle will set all of the emails in the list to the Accept message option The Red circle will set all of the emails in the list to the Reject message option The Submit Changes button still needs to be clicked in order for these changes to take effect 10 Opting Out of Spam Scannin Back to Top If you wish to opt out of spam scannin
19. iew current accept reject lists Senders Domains Pending Messages 1 to 1 of 1 Ar 00 Date Y Subject AY Sender Status 2013 11 29 This Stock is Set to peterp Pending 11 20 Fn Impress eleciro com ru W Accept message A 9 00 Reject message Submit Changes Blacklist sender Page 1 Whitelist sender Blacklist domain Whitelist domain Powered by the Hosted Canlt anti spam filter version 9 0 13 from Roaring Penguin Software me syste If the sender whose domain you wish to whitelist has been blocked by the spam filter they will appear in the Pending Messages list If you wish to prevent any sender from that domain from being blocked in the future first click the drop down menu under the Status heading and choose the Whitelist domain option In order for this change to take effect you must click the Submit Changes button 26 My Filter Accept and Reject List Always accept mail from example com x y View current accept reject lists Senders Domains If you wish to add a domain that has not yet been blocked to your whitelist so that nobody from that domain will be blocked by the spam filter you can do so under the Accept and Reject List heading First type the domain you wish to whitelist in the empty box My Filter Accept and Reject List IS ES e v TIT B Co MM mpl com Add Always reject mail from View current accept reject lists Senders Domains Next ch
20. ine Rules Preferences iaaea Mail for username nexicom net will be scanned for spam Mehr _ Click to opt OUT of spam scanning Export Rules SE OLE Opt In Out Quarantine Settings Notification Set Default Stream Log Out Stream username nexicom net has opted IN to Spam Scanning 3 Click the Click to opt OUT of spam scanning button Logged in as username nexicom net Log Out Home Opt In Status for stream userna Quarantine Rules Preferences Preferences Mail for username nexicom net will not be scanned for spam a _ Click to opt IN to spam scanning Export Rules Opt In Out Quarantine Settings Notification set Default Stream Log Out Stream username nexicom net has opted OUT of Spam Scanning As shown in the picture above you should see a page confirming that you have opted out of spam scanning Should you wish to opt back in to spam scanning you can return to this page at any time and click the button labeled Click to opt IN to spam scanning Note Opting out of spam scanning means that your emails are no longer being scanned for spam activity and are all delivered to your inbox This also means that any rules you may have set up to reject particular senders or domains are no longer in effect Your messages will still be scanned for virus activity 12 Notification Settings Back to Top One of the great new features offered by Roaring Penguin is the opt
21. ion to choose how freguently you receive a guarantine summary email To view or change this setting log in to the Roaring Penguin web interface and follow the steps below Home My Filter Quarantine My Rules gt Beare Accept and Reject List Log Out Always accept mail from w a 5060 Date AT 2013 11 29 11 20 Fri At 6 60 Page 1 Logged in as username nexicom net Log Out Add View current accept reject lists senders Domains Pending Messages 1 to 1 of 1 Action Taken against Messages Subject AT This Stock is Set to Impress Sender Status peterp amp Pending electro com ru W Do Nothing v 1 Click the Preferences option in the top menu bar Home Preferences for userna nexicom net Ouarantine Rules Show Changes Preferences ID Preferences 2 100 Import Rules Export Rules P 850 Opt In Out Ouarantine Settings Notification P 1300 Set Default Stream Log Out P 1200 P 50 P 500 Setting Number of entries to display per page Preferred date format Help Level Hide help text by default Home page Method for choosing quarantine actions Use a vertically compact quarantine display Show recipient column in quarantine display Show relay column in quarantine display Show statistics table on login screen Show the Actions Taken page Sort messages by Sort order Logged in as username nexicom net Log Out O wv Month Day v Beginner wv Yes ONO Dashboard O Ye
22. oose the Always accept mail from option from the drop down menu and click the Add button Note Adding a domain to a whitelist will allow any email address associated with that domain to bypass the spam filter It is not possible to whitelist the domain that you belong to as spammers often make it appear that they are sending emails from your domain 27 Rejecting Domains Back to Top Roaring Penguin has made the process of rejecting or blacklisting domains very easy In fact there are two easy methods in which you can do so Methods 1 8 2 Web Interface Home Screen Both methods 1 and 2 can be accomplished from the home screen of the Roaring Penguin web interface Please Log In Username fuserneme nexicam net Password SPP Language Browser Default v LI Remember Me Log In Note Cookies must be enabled in your browser to log in Log in to the Roaring Penguin web interface using your email address and password 72 Logged in as username nexicom net Log Out Filter Quarantine My Mansi Accept and Reject List Preferences ept J Log Out Always accept mail from v Add View current accept reject lists Senders Domains Pending Messages 1 to 1 of 1 Aro 00 Submit Changes Date Y Subject AT Sender Status 2013 11 29 This Stock is Set to peterp Pending 11 20 Fri Impress eleciro com ru W Do Nothing Ar o Submit Changes lt Page 1 I i Whitelist domain Powered
23. ow Help Always Hold for Approval Hold Tag if Looks Like Spam Delete from Table Under the Action heading select the type of rule you wish to set up from the drop down menu The options you can choose from are No Change Always Allow Always Reject Always Hold for Approval Hold Tag if Looks Like Spam and Delete from Table e NoChange This option will not do anything e Always Allow This option allows any email address with that domain to bypass the spam filter and deliver directly to your inbox e Always Reject This option will cause all emails sent to you from any email address with that domain to be bounced back to their sender e Always Hold for Approval This option will cause all emails sent to you from any email address with that domain to be caught in the quarantine pending your approval e Hold Tag if Looks Like Spam This option is the default for all domains There is no need to select this option as it is active without needing to create a rule e Delete from Table If creating a new rule this option will not do anything If there is a rule active on a domain this option will remove that rule Logged in as username nexicom net Log Out Home Domain safedomain net Quarantine Rules Senders Domains Domain aE PE Countries Bulk Entry Ssfedomsinnet usemame gnexicom net Custom Rules Submit Changes ERE um Valid Recipients Pres Toiy mem Vote November 2013 Preferences YECEETES Log Ou
24. rences Log Out Always accept mail from w View current accept reject lists Senders Domains Pending Messages 1 to 1 of 1 Action Taken against Messages At 9 6 0 Date AY Subject AT Sender Status 2013 11 29 This Stock is Set to peterp Pending 11 20 Fri Impress electro com ru W Do Nothing V A 000 Page 1 From the home page access the domain rules menu by either clicking on the Domains hyperlink in the middle of the page or by clicking the Rules option from the top menu bar then clicking Domains Logged in as username nexicom net Log Out Home Domains 0 to 0 of 0 Quarantine Rules Show Changes Senders Filler Domain Action Filter ign Enter a specific Domain saiedomsinnet x AddRue wt a Bulk Entry Domain Who Action Expiry Comment Custom Rules Valid Recipients Vote Preferences Log Out Listed on this page you will see any domain rules that you have already set up You can make changes to your current rules remove rules from the list or you can add new rules To add a new rule for a specific domain type the domain name in the box labeled Enter a specific Domain and click the Add Rule button 19 72 Logged in as username nexicom net Log Out Home Domain safedomain net Quarantine Rules Senders Domains Domain Who ec safedomsinne usemame nexicom net Custom Rules Submit Changes Valid Recipients Vote Preferences Log Out Sh
25. ry Score and let you choose an Action Date The date and time that the email was quarantined by the spam filter Subject The subject line of the quarantined email Clicking on the subject line will open the quarantined email in a separate window to show you the content of the message This will help you determine if the message is of any value to you Sender The email address of the person who sent the email that was quarantined This will help you determine if the email was coming from a trusted sender Country The country code that the email was received from This lets you know whether the email is of a foreign origin CA is the country code for Canada US for the United States RU for Russia etc Score The spam score this email received The higher this number is the more likely it is to be a spam message Anything over the score of 5 0 will be guarantined by the spam filter Action Options for what you would like to do with the guarantined email These actions consist of Accept Reject and Whitelist Sender e Accept This option delivers the quarantined email to your inbox e Reject This option tells the spam filter that you do not wish to receive the quarantined email marks it as spam and removes it from the system e Whitelist Sender This option tells Roaring Penguin that you trust the sender of the quarantined email and adds them to your approved senders list A Whitelisted sender will never be
26. s 9 No O Yes 9 No Yes ONo O Yes 9 No Yes ONo Date v Descending v 2 Click the Notification option in the left menu bar 13 Logged in as username nexicom net Log Out Home Notification Quarantine Rules se A e a Preferences A Not receiving notifications Make sure your mail server isn t deleting them or putting them in your Spam Preferences folder Import Rules Export Rules Opt In Out Basic Settings MIELE Setting Value Notification E mail address for notification of pending messages a Set Default Stream eee Log Out Notification type HTML with Links Maximum number of entries per notification message 1 1000 an Do not include messages scoring above this threshold in notifications 1 2000 12000 Incidents to include in notifications Only New Incidents since Previous Notification Notification Times The current server time is 15 28 3 28pm Please take your time zone into account when setting notification times Please select the times at which you would like notification messages to be sent Note that these limes are approximate Cl 1am Ll 2am 3am 4am Cl 5am 6am LJ 7am Ll gam 9am 10am W 11am 12pm LJ 1pm 2pm W 3pm 4pm O 5pm LJ 6pm LJ 7pm LJ 8pm LJ 9pm LJ 10pm LJ 11pm LJ 12am Notification Days Please select the days on which you would like notification messages Sunday MI Monday Ti Tuesday z Wednesday Ww Thursday Friday Satur
27. st domain Powered by the Hosted Canlt anti spam filter version 9 0 13 from Roaring Penguin Software me syster If a sender you trust has been blocked by the spam filter they will appear in the Pending Messages list If you wish to prevent this from happening again first click the drop down menu under the Status heading and choose the Whitelist Sender option In order for this change to take effect you must click the Submit Changes button My Filter Accept and Reject List Always accept mail from w tesi eExlcom nes x Add View current accept reject lists Senders Domains If you wish to add a sender who has not yet been blocked to your whitelist so that they won t be blocked in the future you can do so under the Accept and Reject List heading First type the email address you wish to whitelist in the empty box My Filter Accept and Reject List Always accept mail from ssi nexicom net Add Always reject mail from View current accept reject lists Senders Domains Next choose the Always accept mail from option from the drop down menu and click the Add button 23 Rejecting Senders Back to Top Roaring Penguin has made the process of rejecting or blacklisting senders very easy In fact there are two easy methods in which you can do so Methods 1 8 2 Web Interface Home Screen Both methods 1 and 2 can be accomplished from the home screen of the Roaring Penguin web interface Please Log In
28. t 3456 7 8 B 10 11 12 13 14 15 16 _ Add to Quick Links Ciear Quick Links 17 18 19 20 21 22 23 Powered by the Hosted Canlt anti spam filter version 9 0 13 from Roaring Penguin Softwarelg4 95 26 27 Show Help After selecting the type of rule you wish to create you have the option of setting an Expiry date for that rule To do so click inside the Expiry box and select a date from the calendar This is helpful if you are expecting an important email from a domain but still want their emails to be scanned afterwards 20 Logged in as username nexicom net Log Out Home Domain safedomain net Quarantine Rules Show Help Senders eee Domains inna Who Action Expiry mE ULLI ssedomsimse usermname nexicom net psf sender x Bulk Entry Custom Rules Submit Changes Valid Recipients Vote Preferences Log Out You also have the option of entering a Comment for your new rule This comment will only be seen by you and can be helpful when trying to remember why you may have created that rule After you have finished click the Submit Changes button to activate your new rule Logged in as username nexicom net Log Out Home Domains 1 to 1 of 1 Quarantine Rules senders Domains Countries Show Changes Bulk Entry Page 1 Custom Rules Fiter Domain a o E PETE P n len Reals EnicraspecificDomain AddRue Preferences Domain Who Action Expiry Comment Dog OL safedomain
29. t the email reject the email or whitelist the sender as per the options in the notification email Only New Incidents since Previous Notification Choosing this setting will include only the quarantined emails that have not yet seen in the notification email sent to you If you are choosing to have the notification emails sent to you on a more frequent basis this is likely the better option for you to prevent seeing repeat emails appear in your notification emails Remember that any changes made to the notification settings will not take effect until you click on the Submit Changes button 15 Sender Rules Back to Top Logged in as username nexicom net Log Out Home Quarantine 2 Accept and Reject List Preferences Log Out Always accept mail from w Ad View current accept reject lists Senders Domains Pending Messages 1 to 1 of 1 Action Taken against Messages At 9 6 0 Date AY Subject AT Sender Status 2013 11 29 This Stock is Set to peterp Pending 11 20 Fri Impress electro com ru W Do Nothing V A 000 Page 1 From the home page access the sender rules menu by either clicking on the Senders hyperlink in the middle of the page or by clicking the Rules option from the top menu bar then clicking Senders Logged in as username nexicom net Log Out Home Senders 0 to 0 of 0 Quarantine Rules Show Changes Senders Filter Sender Action AN moo v Fiter Domains Enter a specific Sender s
30. to a page which displays the content of the quarantined email The Sender column displays the name and email address of the person who sent you the email Clicking on the part of the email address that appears before the will take you to a page where you can set up a rule for this particular email address Clicking on the part of the email address that appears after the will take you to a page where you can set up a rule for the sender s entire domain Clicking the W that appears beside the email address will take you a page that displays detailed information regarding the domain from which the email was sent The Status column displays the status of and allows you to choose an action for the quarantined email Date AY Subject AY Sender Status 2013 11 29 This Stock is Set to peterpig Pending 11 20 Fri Impress electro com ru W Do Nothing I Accept message a 9 O O Reject message Submit Changes Blacklist sender Page 1 Whitelist sender Blacklist domain Whitelist domain The available actions for a quarantined email as shown above are Accept message Reject message Blacklist sender Whitelist sender Blacklist domain and Whitelist domain e Accept message Sends the email through to your inbox e Reject message Deletes the quarantined email and removes it from the pending list e Blacklist sender Adds the sender s email address to your reject list causing any future emails from that email address to be bounced back to t
31. to be a spam message it is moved to the guarantine pending your approval to either accept the message and have it delivered to your inbox or reject the message as spam and have it removed To make the process of accepting or rejecting these guarantined messages easier Roaring Penguin will send you an email similar to the example below listing the messages that have been guarantined Example Please do not reply to this email If you no longer wish to receive quarantine notifications contact your email administrator Any reply to this email will bounce Pending Messages To submit your selection using Outlook 2007 click the Other Actions button then View in Browser Date Subject Sender Country Score Action a The Proven Weight Loss Program anant Daiant Whai 2013 11 19 that Will Slim You Down For weight lossnet CA 115 Accebt Reject Whitelist 15 31 03 eee Sender Summer 2013 1 1 19 Nations Lowest Home Loan Rates weight ca CA 4197 Accept Reject Whitelist 15 31 01 Sender 2013 11 15 Lose Weight Faster with Garcinia e 10 Accept Reject Whitelist 15 30 51 Extract See on 18 7 Sender View Quarantine Requires Login Reject All as Spam The quarantine summary email is formatted to give you all of the important information you need as well as some helpful options to help better train the spam filter For each email quarantined by Roaring Penguin it will show you the Date Subject Sender Count
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