User Guide
Contents
1. im File Tools View Help Dolen E 7 Polling timer is ON NUM If you want to capture this session you can save a current session as a report To do this select one of the following save options e File gt Save As e File gt Save if the report already exists in an older format e Save Active Session i button Reports can be opened viewed and re used when needed To open and view a report a Select File gt Open or the Open Existing Session S button The Open Session dialog appears b Locate the session table you want to open and click the Open button Optionally if you want to continue monitoring for an existing session you need to activate the Polling Interval e Select Tools gt Settings to access the PMon2 Settings dialog e Change the Polling Interval field to a value other than zero 0 Leave Port Monitor open so that you can review events when using Test Terminal to test a port or ports 22 Troubleshooting RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting Using Test Terminal Test Terminal WCom2 allows you to open a port send characters and commands to Test a Port to the port and toggle the control signals This application can be used to troubleshoot communications on a port by port basis The Send and Receive Test Data sends data out the transmit line to the loopback plug which has the transmit and receive pins connected thus send2. Card and Interface Installation or on auton 9 2 Port Factory Default Setting DCE m m OFF ON 1 2 DCE On Down DTE Off Up Remove the system cover from your computer Select a PCI expansion slot Remove the slot cover or release the clamp Insert the card into the slot and seat it securely Reinstall the expansion slot retaining screw or clamp Note You may want to replace the system cover after the driver is installed and running in the event that you need to change the DTE DCE switch setting Do not connect an interface to the card when the host system is powered on this can cause card failure Attach the interface or cable to the RocketPort uPCI SMPTE e Attaching an Octacable Interface Cable on Page 8 below e Attaching a Panel Interface Box on Page 9 e Installing a Rackmount Interface Box on Page 10 e Ifthis is a 2 port installation see Connecting RS 422 Serial Devices on Page 11 for cabling information after driver installation Attaching an Octacable Interface Cable Use this procedure to complete the octacable installation 1 2 Caution Make sure that the host system is powered off before connecting the cable Attach the DB78 end of the octacable to the card Make sure that the connectors are properly aligned and forcefully push the connector of Octacable the Octacable with a rocking motion into the DB9 card connector Make sure that the connector is sea
3. IPTE UNIVERSAL PCI User Guide gt CowrROL ww Network Enabling Devices Trademark Notices Comtrol and RocketPort are trademarks of Comtrol Corporation Windows and Microsoft are registered trademarks of Microsoft Corporation Other product names mentioned herein may be trademarks and or registered trademarks of their respective owners First Edition Rev A September 12 2011 Copyright 2011 Comtrol Corporation All Rights Reserved Comtrol Corporation makes no representations or warranties with regard to the contents of this document or to the suitability of the Comtrol product for any particular purpose Specifications subject to change without notice Some software or features may not be available at the time of publication Contact your reseller for current product information Document Number 2000560 Rev A Table of Contents O verv VOW HEH HENHEHH O AEAEE EEEE E 5 Product Overview n oi enka Sena RAR HUP EH Raa ETAR 5 Supported Models ieiee cocereeccsicaeteceiscansoietecsnnenusiasaveneisasavestiniasansberiassesvcsisanbivaeiaaveueiMasimienosimuieates 5 Before Installing the RocketPort uPCI SMPTE ecce eee eee eee ee eese etna eese tee ta sees sensa eee tens sese ena 5 Locating the Latest Drivers and Documentation eee e ee eese eene eee eee tn ases etta ases teen sees teens sesso 6 Card and Interface Installation eee eee eee eee esses eese eeeseees
4. Manager to verify that the RocketPort uPCI SMPTE card displays 2 Verify that you are addressing the port correctly In many applications device names above COMO require the prefix in order to be recognized For example to reference COM20 use COM20 as the file or port name RocketPort uPCI SMPTE 3 After driver installation ifa port does not open go to Ports COM amp LPT right click on the yellow exclamation mark on the port and click Update Driver Use the same procedure used when installing the ports that are detected with plug and play systems 4 Enable the Verbose Event Log feature on the Options tab of the RocketPort uPCI SMPTE driver and then reboot the server 5 Install and use one of the tools in the Comtrol Utility package Use the following subsection Comtrol Utility below for installation and adapter testing procedures RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting 17 Troubleshooting Comtrol Utility The Comtrol Utility is available on the Software and Documentation CD or you can download Page 6 the latest version The file is a self extracting zip file that automatically starts the installation procedure It is not necessary to reboot the PC after installation The Comtrol Utility package includes the following applications that you can access from the Comtrol Program group e Port Monitor PortMon2 checks for errors modem control and status signals In addition it
5. available for using minicom RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting 25 Troubleshooting Technical Support Comtrol has a staff of support technicians available to help you You should review Before Calling Technical Support on Page 15 before calling Technical Support If you call for Technical Support please have the following information available Model number Serial number Interface type Operating system type release and service package and if Linux the kernel version Device driver version Computer make model speed and single or dual processor List other devices in the computer and their addresses Contact Method Corporate Headquarters Support http www comtrol com pub en Support Web site http www comtrol com Phone 763 494 4100 Downloads ftp ftp comtrol com html default htm Note See Locating the Latest Drivers and Documentation on Page 6 for additional links 26 Troubleshooting RocketPort uPCI SMPTE User Guide 2000560 Rev A Index A attach octacable 8 panel interface box 9 serial devices 11 B bootable diagnostic using 15 C cables null modem DTE to DTE 12 13 straight through DCE to DTE 12 13 card installation 7 troubleshooting 15 Comtrol contact information 26 connect serial devices 11 D DB9 loopback plugs 13 signals 12 DCE to DTE cables 12 13 device drivers download 6 devices connec
6. ftp ftp comtrol com html RPuPCIsmpte docs htm 6 Overview RocketPort uPCI SMPTE User Guide 2000560 Rev A Card and Interface Installation This section discusses the following Installing the Card Installing the Card Attaching an Octacable Interface Cable on Page 8 Attaching a Panel Interface Box on Page 9 Installing a Rackmount Interface Box on Page 10 Use the following procedure to install a RocketPort uPCI SMPTE card 1 2 3 If this is a Windows installation copy the latest driver to your system before installing the RocketPort uPCI SMPTE See Locating the Latest Drivers and Documentation on Page 6 to locate the latest driver and installation documentation Turn off the host computer Note You may want to write down the model number and serial number of the card before installation If necessary set the DIP switches for the appropriate communications mode The default DIP switch setting on the 8 port is DTE pictured below and the default DIP switch setting on the 2 port is DCE light blue DIP switch DIP Switch e DCE mode if necessary set the DIP switch to ON on the corresponding ports e DTE mode if necessary set the DIP switch to OFF on the corresponding ports 8 Port Factory Default Setting DTE 124545678 DCE On Down DTE Off Up RocketPort uPCI SMPTE User Guide 2000560 Rev A Card and Interface Installation 7
7. multiport serial I O test program You can use Icom in test mode to send test data to any serial port Icom is available on the Software and Documentation CD or you can download the latest version Note For assistance using lcom use the manual page lcom 1 that accompanies the program You can transfer a file using the following information The default settings are 9600 8 n 1 and no parity To send a file you can redirect output to a device for example cat etc inittab gt dev ttyRO Sends the contents of the etc inittab file to the ttyRO device at 9600 baud 8 n 1 and no parity Use the following information if you need assistance changing or viewing the baud rate settings To change the baud rate use the following example which changes the baud rate to 19200 stty 19200 dev ttyRO To view the current serial port settings for ttyR0 enter stty a dev ttyRO Note Settings changes via stty are only valid during current log in session For permanent setting changes use the letc inittab file Add the appropriate line or lines to the etc inittab file then restart Terminal Example T0 23 respawn sbin agetty L ttyRO 57600 vt100 Modem Example T1 23 respawn sbin mgetty m AT amp F OK D x9 s 115200 ttyR0 Note If necessary see the manual pages for more information on mgetty You can also use minicom which shipped with most Linux distributions to test the serial ports A Comtrol document is
8. provides you with raw byte input output counts and confirm that the device driver is functioning It can determine if the ports are in use by another application Test Terminal WCOM2 can be used to troubleshoot communications on a port by port basis Using Test Terminal to Test a Port on Page 23 Test Terminal requires a loopback plug You can build a loopback plug if you are missing the loopback plug shipped with the adapter Connecting RS 422 Serial Devices on Page 11 Use the following procedure to install the Comtrol Utility package 1 Execute the Comtrol_Utility_Pack age_x xx msi file where x_xx is the Comtrol Utility version number 2 Click Next 3 Click Next i Comtrol Utility Package Setup Exi Welcome to Comtrol Utility Package Setup Wizard E the Setup Wizard will install Comtrol Utility Package on your computer Click Next to continue or Cancel to exit the Setup Wizard Comtrol Utility Package Setup 15 xj Select Installation Folder This is the Folder where Comtrol Utility Package will be installed A ComrRor To install in this Folder click Next To install to a different Folder enter it below or click Browse Folder D Program Files Comtrol Utilities Browse Advanced Installer 18 Troubleshooting RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting 4 Click Install Ready to Install Cowrnor The Set
9. 26 Press Any Key at the disclaimer screen to begin the diagnostic Press Any Key at the Please Note screen about RocketPort ISA Press Enter to Are there ISA boards installed in the VERIFY TEST screen Press Enter to the Is this board configured for RS 422 query Note The caution at the bottom of the screen that the RS 232 test will fail when run on an RS 422 port Press Enter to the Js this board configured for RJ45 cables qquery Select from the following options and use the appropriate steps e Testing a Port or Ports e Stress Testing the RocketPort uPCI SMPTE Enter 1 to 4 and press Enter to test a port or ports on a specific RocketPort uPCI SMPTE or on multiple adapters Press Enter to test ALL ports on the RocketPort uPCI SMPTE or enter the port number of a port that you want to test Follow the instructions on the screen If you are testing all of the ports and have only one loopback plug you must move it from port to port during the test Note Port 0 in the diagnostic is Port 1 on the octacable or interfaces The diagnostic will provide hardware status on the TESTING SERIAL I O MODEM CONTROL AND IRQ screen The Modem Control tests correctly display N A because there are no modem control signals in RS 422 mode 16 Troubleshooting RocketPort uPCI SMPTE User Guide 2000560 Rev A Stress Testing the RocketPort uPCI SMPTE Exiting the Diagnostic If the Diagnostic Fails Troubleshooting 11 Choos
10. AERE PERRA PSEEEKA Eee RIEKRA 15 owl T pmo e 16 Running the Bootable Diagnostic C iei ee rrr ERFYN rear n UR ADG FAR NON A Fear e VNDE ANAN DRE SUY YO RODD 16 Tostino a Port or POUbs uus o EE ete iss 16 Stress Testing the RocketPort uPCI SMPTE eeaan rnnt eee R RR aa ee RRERR RR P EDRRRRRR P ERRRERR aiaiai 17 Pirie tie Diagnos E ren Y CHA ono ebbe boue A HN eter vir er br ee on e er ete DAR IER 17 M the RI uie ERIT NR Do 17 Troubleshooting Windows Sy Steiissvsciccssccencescsssacconrsavscccecsustnaavtcsioesendsesssecctusen ytecvoeversucnucsonesiontessveoseresess 17 rn E E o AA RE he O E T E YA E A 18 Using Port Mon to Test the Driver Installati n 12 eee rrr nta tr YDYN etc HUAN FANNO NER DDAR rera 20 Using Test Terminal to Testa PL FFF YNN EN RHEN ND EYN SS ER HNFUN FFEFRYN FENFDFFNFFEFNUFR DAU 23 Troubleshooting Bb o r bf o LE I EESE EE ENEE TEE EE 25 lc MO RH Sm 25 POT a Cs Y RET MR rbd ee AREE D HR AR EE FDA ER Eee FAN A FF NY YN 25 Changing Serial Port Settee BEDV eie intr UI FEIAU Ere a EU OSGOI i OFNAU I pia or ise NUN UE PERPE ORDD 25 Setting Up Terminals and Modems mgetty getty esses eene nennen 25 SR aU wb AA e eoo Pret Lie e e edes o ba e ea cu bos lobe deside uides 25 Techm al Supplier ce Y OO Ra Ded p nd edu E REM EMI eee ees 26 Index ea neP TEE RocketPort uPCI SMPTE User Guide 2000560 R
11. Windows or README file packaged with the FreeBSD Linux QNX or SCO OpenServer driver If none of the above work you can refer to one of these subsections e Troubleshooting Windows Systems on Page 17 e Troubleshooting Linux Systems on Page 25 RocketPort uPCI SMPTE Diagnostics This subsection describes how to create and run the bootable diagnostic to verify that the RocketPort uPCI SMPTE hardware is functioning properly The RocketPort uPCI SMPTE is shipped with a bootable diagnostic on the Software and Documentation CD that executes hardware diagnostics You can use the diagnostic to e Confirm that the hardware is functioning e Determine resolutions to conflicts during installation e Perform a stress test on all RocketPort uPCI SMPTE ports in the system The diagnostic requires a loopback plug to test a port or ports A single loopback plug is shipped with the RocketPort uPCI SMPTE You can build additional loopback plugs or move the loopback plug to the port you want to test See Connecting RS 422 Serial Devices on Page 11 if you want to build loopback plugs RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting 15 Troubleshooting Bootable CD Running the Bootable Diagnostic CD Testing a Port or Ports Use the following procedure to create a bootable Diagnostic CD 1 Copy the iso file to a temporary location The diagnostic iso file can be copied from the Software and Documenta
12. and servers Supported Models The RocketPort uPCI SMPTE family provides DB9 female SMPTE 207M connectors that can be connected to devices with Sony DB9 connectors and consists of the following models e 2 Port model with the connectors on the edge of the card e 8 Port model with the following interface options Octacable fanout cable with eight connectors Panel interface box with eight connectors Rack Mount interface box with eight connectors Before Installing the RocketPort uPCI SMPTE If you are planning on installing the RocketPort uPCI SMPTE in a Windows system make sure that you have placed the device driver assembly to a location that is available to the host system before installing the card in the host You can use the Software and Documentation CD to locate the latest device drivers and documentation Optionally you can use the links in the following subsection You may want to record the model and serial number of the RocketPort uPCI RocketPort uPCI SMPTE User Guide 2000560 Rev A Overview 5 Overview SMPTE before installing the card in the event you need to call technical support Locating the Latest Drivers and Documentation This table contains links the software and installation documentation Software or R Document Location Device drivers ftp ftp comtrol com html RPuPCIsmpte drivers htm parue and ftp ftp comtrol com html RPuPCIsmpte diag htm User Guides
13. cketPort uPCI SMPTE User Guide 2000560 Rev A Connecting RS 422 Serial Devices 11 Connecting RS 422 Serial Devices DB9 Signals RS This subsection provides DB9 signal information Refer 422 to the manufacturer s installation documentation if you Female need help with the connector pinouts or cabling for the pj 5 Bind serial device o 09999 o 0000 SMPTE 207M DB9 Female Connector Pin 9 Pin 6 i DCE Mode Pins SMPTE DTE Mode Chassis Ground Chassis Ground RxD TxD TxD RxD 4 6 Not used Not used 7 RxD TxD 8 TxD RxD 9 Chassis Ground Chassis Ground Note DTE and DCE mode are controlled with the DIP switch on the RocketPort uPCI SMPTE See Card and Interface Installation on Page 7 for information The factory default is set to DTE Set the DIP switches to ON up for DCE mode Straight Through Use the following figure if you need to build an RS 422 straight through cable for Cables DCE DCE devices RocketPort DCE Mode Sony DB9 Connector Signal Pins Pins Signal TxD 3 gt 3 TxD TxD 8 8 TxD RxD 7 i 7 RD RxD 2 2 RD Null Modem Cables E DTE devices Use the following figure if you need to build an RS 422 null modem cable for DTE RocketPort DTE Mode DTE Serial Device Signal Pins Signal TxD 7 RxD4 TxD 2 P RxD RxD 3 4 TxD RxD 8 amp TxD Note RS 422 signals are not
14. e from the following options e Press Q to quit the diagnostic without reviewing the Test Summary screen e Press R to return to the board test screen e Press any key or Enter to review the Test Summary screen which provides the ability to restart Y or quit N the diagnostic Select S and press Enter to access the STRESS TEST screen Make sure that you have a loopback plug installed on each port on each adapter The stress test uses a default configuration to simultaneously stream data to all ports of the RocketPort uPCI SMPTE cards in a system until you stop the test The following options are available e To stop the test and review the results of the stress test enter S e To return to the board test screen press R To end the diagnostic you may need to select b to return to a screen that contains a q to quit Type reboot select Enter and remove the CD from the drive when prompted If the diagnostic fails try the following before contacting Technical Support 1 Turn off the power and reseat the RocketPort uPCI SMPTE card into the slot 2 Try running the diagnostics again If they fail again you may have a bad port contact Technical Support on Page 26 Troubleshooting Windows Systems If you are using a RocketPort uPCI SMPTE driver on a Windows system and the diagnostic verified that the card is functional you can check the following 1 Verify that the RocketPort uPCI SMPTE has installed by checking the Device
15. em is powered off before Make sure that the connectors are properly alisned Do NOT use force when connecting the cables to the host adapter card Tighten the retaining screws on the connector Power on the host system Click Cancel if a Found New Hardware message appears on a Windows operating system Execute the device driver file to start the driver installation For other operating system device drivers see Locating the Latest Drivers and Documentation on Page 6 After installing the driver you should verify that the ports are functioning properly and then connect your serial devices You can use the Troubleshooting section on Page 15 for port testing procedures for your operating system Refer to Connecting RS 422 Serial Devices on Page 11 for information about connecting serial devices RocketPort uPCI SMPTE User Guide 2000560 Rev A Card and Interface Installation 9 Card and Interface Installation Installing a Rackmount Interface Box Rackmount interface boxes are sturdy enough to allow you to stack several units on a shelf or you can mount it directly into a rack Do not connect the cable to the RocketPort uPCI SMPTE card or interface box when the computer is powered on aution Connecting the cable to the RocketPort uPCI SMPTE card or interface box while the computer is powered on may damage the electronics on the card or interface box Make sure that the host system is powered off befo
16. ev A Table of Contents 3 Table of Contents 4 Table of Contents RocketPort uPCI SMPTE User Guide 2000560 Rev A Overview Product Overview The RocketPort uPCI SMPTE series multiport serial card fits into the PCI slot ofa personal computer and uses a 43 MHz processor that is specifically designed to process asynchronous serial communications The RocketPort uPCI SMPTE supports RS 422 exclusively in either DTE or DCE mode It supports 3 3 and 5 0 volt PCI bus architecture and is compatible with 32 and 64 bit PCI slots The RocketPort uPCI SMPTE card supports communications speeds up to 921 600 baud The RocketPort uPCI SMPTE series uses Comtrol Application Specific Integrated Circuit ASIC technology to replace most hardware functionality to minimize components including e The processor e A serial controller e Bus interface logic and other miscellaneous logic You can install up to four RocketPort uPCI SMPTE cards in one computer providing a maximum of 8 to 32 additional serial ports The PC must comply with the PCI 2 2 specification or greater The RocketPort uPCI SMPTE conforms to the ANSI SMPTE 207M 1997 Television Digital Control Interface Electrical and Mechanical Characteristics standard The Society of Motion Picture and Television Engineers SMPTE 207M protocol permits the control of video and audio tape decks for editing purposes and can be used to connect controlled device such as video routers
17. hooting 3 Ifthe RocketPort uPCI SMPTE is communicating with the device driver for Windows Port Monitor should display CLOSED status If a port is open for an application it displays as OPEN and displays Actual Throughput TxTotal and RxTotal statistics lox File Tools View Help DzczHe w BgH Port Name status crs osr co Rrs DTR Actual Throughput TxTotal RxTotel TotalErrors_ OverrunErrors COMI1 OPEN ON ON ON ON ON WR AU 205891 205638 0 0 COMI2 CLOSED OFF OFF OFF OFF OFF oOo 0 0 0 COMI3 CLOSED OFF OFF OFF OFF OFF PX 00 0 0 0 COM14 CLOSED OFF OFF OFF OFF OFF 0 0 10 0 0 0 COMIS CLOSED OFF OFF OFF OFF OFF 0 o 0 0 0 COM16 CLOSED OFF OFF OFF OFF OFF E 00 0 0 0 COMI7 CLOSED OFF OFF OFF OFF OFF 10 0 0 0 COMIS CLOSED OFF OFF OFF OFF OFF jo 0 0 0 gt Ready Polling timer isON NUM Z Normally there should be no data errors recorded or they should be very small To find out what the actual errors are scroll to the right You will see three columns Overrun Errors Framing Errors and Parity Errors If the errors are e Overrun Errors represent receive buffer overflow errors If this is the case you will have to configure either software or hardware handshaking to control the flow of data The most common errors are Overrun errors e Framing Errors indicate that there is an synchronization error between the beginning of a data frame and the end of
18. ing the data back through the Rx line to Test Terminal which then displays the received data in the terminal window for that port This test is only testing the Tx and Rx signal lines and nothing else A failure in this test will essentially prevent the port from working in any manner The Loopback Test tests all of the modem control signals such as RTS DTR CTS DSR DCD and RI along with the Tx and Rx signals Note This test will fail and is expected to fail since RS 422 does not have the modem control signals that are present in RS 232 for which this test is designed The following procedure shows how to use Test Terminal to send and receive test data to the serial ports and run a loopback test If necessary install the Comtrol Utility package using Comtrol Utility on Page 18 1 Stop all applications that may be accessing the ports such as RRAS or any faxing or production software See the appropriate help systems or manuals for instructions on stopping these services or applications If another application is controlling the port then Test Terminal will be unable to open the port and an error message will be shown 2 From the Start menu select Programs gt Comtrol gt Utilities gt Test Terminal WCom2 EESE 0o o fifi Comtrol DU Utilities Port Monitor PMon2 4 Documents gt Acrobat com WEE y OW HEH rograms rA Settinas 2 3 Select File gt Open Port the appropriate port or port
19. re connecting the cable Place the Rackmount interface box on a stable surface or attach the brackets to the interface box using the screws supplied with the unit and attach the bracket into your rack 3 Attach the cable between the interface box and the card Make sure that the connectors are properly aligned Do NOT use force when connecting the cables to the host adapter card aution 4 Power on the host system 5 Click Cancel if a Found New Hardware message appears on a Windows operating system Execute the device driver file to start the driver installation For other operating system device drivers see Locating the Latest Drivers and Documentation on Page 6 6 After installing the driver you should verify that the ports are functioning properly and then connect your serial devices You can use the Troubleshooting section on Page 15 for port testing procedures for your operating system Refer to Connecting RS 422 Serial Devices on Page 11 for information about connecting serial devices 10 Card and Interface Installation RocketPort uPCI SMPTE User Guide 2000560 Rev A Connecting RS 422 Serial Devices This section provides information about the RocketPort uPCI SMPTE connectors in the event that you need to build cables or loopback plugs A loopback plug is a serial port plug with pins wired together that you can use with application for example the diagnostic Test Terminal or minicom to test
20. s x from the Open Ports drop list and Ok Select Ports Note If you left Port Monitor open from the previous subsection you should show that the port is open 4 Install the loopback plug DB9 Loopback Plugs on Page 13 onto the port or ports that Cancel Settings you want to test C Select Range 5 Select Port Send and Receive Test Data For example 3 15 21 45 51 56 74 RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting 23 Troubleshooting You should see the alphabet scrolling across the port If so then the port installed Drop ond is Bla B amp Eh EO num ca operational Note If you left Port Monitor nom d m BCDEFGHIJKLMNOPORSTUVWXYZ data sent and n received and BC show the BCD average data BCDE throughput on BCDEF the port 6 Select Port gt Send and Receive Test Data to stop pea a Nom the scrolling data 7 Close Test Terminal If this test successfully completed then the port is operational as expected Note Do NOT forget to restart the communications application 24 Troubleshooting RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting Troubleshooting Linux Systems lcom l File Transfer Changing Serial Port Settings stty Setting Up Terminals and Modems mgetty getty Testing with minicom You can use the following subsections to test the serial ports Comtrol has available lcom 1 which is a
21. s sees sees sesso seesseessssessseesssees Tnetallimn ihe Caed RR I ee 7 Attaching an Detacable Interface Cable iet redeo rh had d Ron YFED khoa auk pa DDYN NUDD DU ANO ck t qid MUN aee DRWYN raa RN 8 Attaching a Panel Interface Bx eoe ep pote pio Epis EPUM AU SAF eee 9 Installing a Rackmount Interface BOX ieeeereiieee retenue nei ta nnn noun naa one sug Ek na EYE NR en UM EEER a SEDEM RE Ra aa E E 10 Connecting RS 422 Serial Devices eee eee eee eee eee esee eee ssssssesssss csse sse eeeeeeeeeeeeeeeee LL DIE Versus DCE aote iR HF HR HA 11 DB9 Serial Cables and Loopback Plugs iccsissscisssensisicsesssiscssertsssatsannssiscassensiaaeisentstscaessieinazssstbiniaaseveiias 11 DES ona iH M 12 Straiphi Threuph Cables DOE FFF Y O R HA NF CN EN A naw EE 12 Nill Modem Cables DTE cauedig Eel Fb URP ep nebulae va ob b n 12 DEO Loopback PLWG UNDER AU OAN CAFC DUM KD dB Rp GAN CD AN AND AS 13 ouucbi Thesugic Cables DOE HER cte rores RT RECS ED ES E DER reb A A HU AB ES REM DRri Er AE RON ES 13 Nult Modem Cables DTE uii AN CRYN Deben bd de tix en Mb co DAU CODA DDN NR UN PM edes Uc br EE 13 Troubleshooting RR UNS Before Calling Technical Support uiui enis iW SALON DOWN M ME OWN Maru d n UE aterian A AMI DWM RAUNS DWWNR KM E DU 15 RocketPort uPCI SMPTE Dia gists svi ees iccrt bk arb ERE Ae REPRE X ARESEEERR Ae eEEFERR PR REEKRRE
22. serial ports See Before Calling Technical Support on Page 15 for information about using the test application shipped with the RocketPort uPCI SMPTE DTE Versus DCE The DIP switch for the RocketPort uPCI SMPTE ports are set to DTE at the factory The RocketPort uPCI SMPTE conforms to the ANSI SMPTE 207M 1997 Television Digital Control Interface Electrical and Mechanical Characteristics standard The Society of Motion Picture and Television Engineers SMPTE 207M protocol permits the control of video and audio tape decks for editing purposes and can be used to connect controlled device such as video routers and servers Note To connect the RocketPort uPCI SMPTE to SMPTE devices using SMPTE cables set the DIP switches to DCE for the corresponding ports DTE and DCE modes are controlled with the DIP switch on the RocketPort uPCI SMPTE see Card and Interface Installation on Page 7 for information DB9 Serial Cables and Loopback Plugs The following figures and table illustrate the signals present on DB9 connectors if you need to build your own null modem or straight through DB9 serial cables The RocketPort uPCI SMPTE provides female DB9 SMPTE port connections that comply with the SMPTE 207M standard so that you can easily connect Sony DB9 devices e DB9 Signals RS 422 on Page 12 e Straight Through Cables DCE on Page 12 e Null Modem Cables DTE on Page 12 e DB9 Loopback Plugs on Page 13 Ro
23. standardized and each serial manufacturer uses different pinouts Refer to the serial device documentation to determine the pinouts for the signals above 12 Connecting RS 422 Serial Devices RocketPort uPCI SMPTE User Guide 2000560 Rev A DB9 Loopback Plugs Straight Through Cables DCE Null Modem Cables DTE Connecting RS 422 Serial Devices RocketPort uPCI SMPTE are shipped with a a single loopback plug You can use loopback plugs with application software for example Test Terminal to test serial ports Wire the following pins together to build additional plugs or replace a missing loopback plug e Pins 2 to 8 RS 422 Back View e Pins 3to7 Pi Pin 1 Note DTE and DCE mode are controlled with the DIP a oodeo switch on the RocketPort uPCI SMPTE See Card Pin9 eo Pin 6 and Interface Installation on Page 7 for information The factory default is set to DTE Set the DIP SMPTE Loopback switches to ON up for DCE mode Use the following figure if you need to build an RS 422 straight through cable for DCE devices RocketPort DCE Mode Sony DB9 Connector Signal Pins Pins Signal TxD 3 gt gt 3 TxD TxD s gt 8 TxD RxD 7 amp 7 RxD RxD 2 amp 2 RD Use the following figure if you need to build an RS 422 null modem cable for DTE devices RocketPort DTE Mode DTE Serial Device Signal Pins Signal TxD 7 gt RxD TxD 2 gt RxD R
24. t serial 11 diagnostics using 15 documentation download 6 download drivers 6 Downloads 26 drivers download 6 DTE to DTE cables 12 13 DTE Versus DCE 11 I installation before 5 card 7 download documents 6 octacable 8 panel interface box 9 troubleshooting 15 RocketPort uPCI SMPTE User Guide 2000560 Rev A interface octacable installation 8 interface box DB9 connectors 11 rackmount installation 10 L lcom Linux test application 25 Linux minicom test serial ports 25 loopback plugs 13 N null modem cable 12 o octacable DB9 connectors 11 installation 8 P panel interface box installation 9 phone number Comtrol 26 Port Monitor 18 ports testing Linux 25 Windows 17 product overview 5 9 guadcable DB9 connectors 11 R rackmount interface box installation 10 RJ45 loopback plug 13 RS 422 DCE straight through cables 12 13 DTE null modem cables 12 13 S Send and Receive Test Data 23 serial devices connect 11 Index 27 Index signals DB9 12 straight through cables 12 T Technical Support 26 Test Terminal 18 28 Index testing ports Linux 25 Windows 17 troubleshooting 15 WwW web site 26 RocketPort uPCI SMPTE User Guide 2000560 Rev A
25. ted tightly before tightening the KC 4 retaining screws on the connector Tighten the retaining screws on the connector di eme Avg 5 Power on the host system wem Must Nn Click Cancel if a Found New Hardware message appears on a Windows operating system Execute the device driver file to start the driver installation For other operating system device drivers see Locating the Latest Drivers and Documentation on Page 6 After installing the driver you should verify that the ports are functioning properly and then connect your serial devices You can use the Troubleshooting section on Page 15 for port testing procedures for your operating system 8 Card and Interface Installation RocketPort uPCI SMPTE User Guide 2000560 Rev A Card and Interface Installation Refer to Connecting RS 422 Serial Devices on Page 11 for information about connecting serial devices Attaching a Panel Interface Box Catton Caution Use this procedure to complete the installation with a panel interface box Do not connect the cable to the RocketPort uPCI SMPTE card or interface box when the computer is powered on Connecting the cable to the RocketPort uPCI SMPTE card or interface box while the computer is powered on may damage the electronics on the card or interface box connecting the cable Attach the DB78 interface cable to the RocketPort uPCI v e ow SMPTE card A Make sure that the host syst
26. the data frame A frame usually consists of a start bit 8 data bits and a stop bit or two The framing error occurs if the stop bit is not detected or it occurs in the wrong time frame Most causes for framing errors are electrical noise on the data lines or differences in the data clocks of the RocketPort uPCI SMPTE and the connected device e Parity Errors occur when parity is used and the parity bit is not what is expected This can also be caused by noise on the data lines 4 You can view additional statistics to Port Monitor by adding columns Click Tools and Add Columns CE iim File Tools view Help IO Add Ports Remove Ports Co 64923300 64923300 0 0 0 0 Remove KSlumns I 0 0 0 t 0 t a rs n 0 0 0 0 o o Reset Values O oo 0 0 0 0 C Default Columns m m 0 0 0 0 o mm i 0 o 0 0 o Settings 11 0 0 0 0 0 0 Coo 0 0 0 0 o RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting 21 Troubleshooting 5 6 Highlight or shift click to add multiple statistics and click Ok x Please select the columns ParityErrors Status Flags TxPackets RxPackets TsTotalR aw il RsTotalA aw FramingErrorsR aw ParityErrorsR aw TxCPSInst RxCPSInst TxCPSMinute RixCPSMinute n Cancel Note See the Port Monitor help system if you need an explanation of a column Scroll to the right to view the new columns E untied pmonz M
27. tion CD or you can download the latest version Locating the Latest Drivers and Documentation on Page 6 Burn the image to a CD ROM Note An iso file cannot be copied onto a CD but must be burned using an application that burns the image to the CD If you do not have an application available you can use a freeware application that is on the Comtrol Software and Documentation CD or download it at ftp ftp comtrol com iso IsoBurner To run the diagnostic you will need at least one loopback plug A loopback plug was shipped with the RocketPort uPCI SMPTE To build a loopback plug see DB9 Loopback Plugs on Page 13 To start the diagnostic reboot your system with the Diagnostics CD in the drive and follow the instructions in the diagnostic Use the following procedure to run the diagnostics Note If the diagnostic goes into sleep mode while unattended press the Num Lock AN ENS i D 10 key to activate the screen Use Ctrl Alt Delete to kill the diagnostic process at any time Insert the bootable CD that contains the diagnostic and restart your machine Note If the Diagnostic CD does not boot the PC you may need to change your BIOS settings so that the PC can boot from a CD drive The diagnostic starts automatically and takes a few moments before the first screen appears Note If the diagnostics did not detect the RocketPort uPCI SMPTE the adapter has a hardware failure contact Technical support Page
28. up Wizard is ready to begin the Typical installation Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Advanced Installer 5 Click Finish Completing the Comtrol Utility Package Setup Wizard Click the Finish button to exit the Setup Wizard La 6 Goto Using PortMon to Test the Driver Installation on Page 20 RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting 19 Troubleshooting Using PortMon to Test the Driver Installation You can use PortMon to check whether the RocketPort uPCI SMPTE can communicate through the device driver for Windows If necessary use Comtrol Utility on Page 18 to install PortMon 1 From the Start menu select Programs gt Comtrol gt Utilities gt Port Monitor PortMon2 rrt S ss File Tools View Help loj xl Sug wwEH T Add one or more port to the list Polling timer is ON NUM da Click Add Ports using the icon or Tools gt Add Ports click Driver ROCKETPORT and click Ok Add Ports C Ports COM1 COM2 COM4 COM5 COME COM COM8 COMS comin zl C Range For example 3 15 21 45 51 55 74 Driver ROCKETPORT INFINITY RPSHSI NSLINK v ROCKETPORT VSLINK 20 Troubleshooting RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubles
29. xD 3 4 amp TxD RxD 8 4 amp TxD Note RS 422 signals are not standardized and each serial manufacturer uses different pinouts Refer to the serial device documentation to determine the pinouts for the signals above RocketPort uPCI SMPTE User Guide 2000560 Rev A Connecting RS 422 Serial Devices 13 Connecting RS 422 Serial Devices 14 Connecting RS 422 Serial Devices RocketPort uPCI SMPTE User Guide 2000560 Rev A Troubleshooting If you are experiencing problems with the RocketPort uPCI SMPTE review the troubleshooting procedures for your system before calling Technical Support Before Calling Technical Support Review the following information before calling Technical Support because they will request that you perform many of the procedures or verifications before they will be able to help you diagnose a problem e Verify the cabling using Connecting RS 422 Serial Devices on Page 11 Note Most customer problems reported to Comtrol Technical Support are eventually traced to cabling or network problems e If you have not done so run the diagnostics RocketPort uPCI SMPTE Diagnostics on Page 15 e Verify that you have installed the latest RocketPort uPCI SMPTE device driver see Locating the Latest Drivers and Documentation on Page 6 If necessary remove or update the existing driver using the procedures in the RocketPort uPCI SMPTE Device Driver Installation Guide for
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