e-Commerce Catalogue User Guide & FAQs
Contents
1. down through a specific department to the SKU assortment you are looking for For example click on Crop Supplies BROWSE BY DEPARTMENT CROP SUPPLIES FEED FOOD HOME AND BUILDING SUPPLIES Click on a category either the image link or the category in the left hand facet Either will take you to the same spot CROP SUPPLIES In this example we click on AG EQUIPMEN e AS EQUIPMENT CROP PROTECTION We now see all of the sections within the Ag Equipment area AG ee To drill down further o RYT PA simply click on the r category label or l m a g e lome CROP SUPPLIES AG EQUIPMENT In the example click on the TILLAGE category B Category APPLICATION EQUIPMENT amp PARTS 1 248 GRAIN HANDLING amp STORAGE 4 503 HARVEST HAYING amp CUTTING 605 POWER TRANSMISSION amp HYDRAULICS 2 784 APPLICATION EQUIPMENT amp PARTS GRAIN HANDLING amp STORAGE HARVEST HAYING amp CUTTING TILLAGE 106 TWINE 79 E Links New Deleted POWER TRANSMISSION amp TILLAGE HYDRAULICS Results page shows we have 105 products within the TILLAGE category t j D a TILLAGE Home OI0OPSLIIPLES AG EOLEPMENT MULA Showing 1 12 of 105 Products B Category sont ey Hintevance TEME FTR PADE Ci et Bll iti _ s3 gt e Left Hand Facet Sort To view the results scroll and use Next Page or sort using the left han2. d facet or drop down menu as shown on the following pages The area at the left hand side of the display screen is called the facet area Within this area you can isolate your search baseqipon these selections Category Links Filters You can also sort your results and views using the drop down menu bar see next page B Category amp Links amp Fitter by SUPPLIER COMMERCIAL INDUSTRIAL MFG i ERSCHEL ADAM f AT HERS CHEL ALIAMS CORI TILLAGE bt E ARD PART t Direct Product DIREC TOCKED AND DIRECT 31 Promo SOP Delete item DELETE Showing 1 48 of 105 Products TINTOSS 60020 2079 29 BOURG STR16 n sy tem 305870 1032703 FLEOCOIL HARROW TYNE BENT her 3054755 Pe 57 43 TIN1034 IN FLEX HARM BLA T6STRI Helevantce TEMS 1002703 BOURGAULT HARROW TYNE BENT be wor ry tems 3054 25 55 wt 5 103103 FLEXICOIL HARROW TYNE STRAIG iam I054764 77 7 73 TIN1053 1334 FLEXINLAND TINE BENT f Drop Down Menu Bar The drop down menu bar allows sorting and viewing options The default results are shown by relevance Change the results by clicking on one of the other available selections Showing 1 12 of 105 Products SORT BY Relevance v ITEMS PER PAGE Relevance Suppliers Name SRP Low to High SRP High to Low The number of items per page defaults to 12 provides a faster page download However by clickin
3. e Commerce Catalogue User Guide amp FAQs Updated July 28 2015 Introduction This guide was created to highlight the various options and to enhance the user s insight Your familiarity and comfort will increase the more you use the catalogue The e Commerce Catalogue is a living product meaning it will be continually improved and enhanced Your feedback is always welcome Please send comments and suggestions to testECom fcl ca Index Click on a topic or question of your choice below to go directly there Logging In Home Page Featured Products Other Links Browse By Department Left hand Facet Sort Drop Down Menu Bar Product Display Page PDP Hierarchy Levels and Trail j Search Bar k Summary I FAQs 1 What if l m having technical problems 2 What if have questions about information on this website 3 What if I m having trouble signing in 4 How can disable the pop up warning messages seen while navigating the e Commerce catalogue 5 What if I dlike to make a suggestion about products or content appearing on the site 6 lam able to login to the new site from the portal Why should login at shopcoop ca 7 How do I find products on in the new e Commerce catalogue 8 Why don tsome products have pictures or detailed descriptions 9 What does the CHECK AVAILABILITY BUTTON on the Product Display Page do 10 What does the CONSUMER MODE BUTTON on the Product Display Page do 11 What do do if my store
4. g on one of the other options your displayed results can be increased to 24 or 48 Showing 1 12 of 105 Products SORT BY Relevance v ITEMS PER PAGE e i 4 P m n ee Hn t q 1 J t OOURG FTA Click on the list icon and product will display in list fashion as shown on the right 4 _ O iiti OO DEL MAN HERROW AE PTAA g Product Display Page PDP The product display page is the lowest level sku level within the hierarchy This page provides details on individual skus The Zone Pricing tab shows the SRP for various zones and also contains the RCC If Consumer Mode is On the Zone tab does not function BROWSE BY DEPARTMENT Search By Department G Consumer Mode OFF home CROP SUPRBUES AG EQUIPMENT TILLAGE Ham Tynes Harmon Tymes and Tesh TIG103 FUEXICOIL HARROW TYNE STRAINS ne O Flexi Goil Mounted Wire Diameter 3 8 Length 16 1 2 Width 7 to 8 1 2 Coil ID 1 3 4 Bott CL Single Leg Straight ZONE PRICING PCL Item Supplier Wendor Number Shipping Unit of Measure Unh of Mesure Manuiacurer Pack Size Wendor Stock Number FEL Selling Unit PCL Unik Weight Department Module Groupe 103103 FLEXICOIL HARROW TYNE STRAIG Direct them FOL ltem 3054764 Supplier COMMERCIAL INDUSTRIAL MFG Description 103103 FLEXICOIL HARROW TYME STRAIG SRP 7 79 i Frint this page CHECK AVAILABILITY displays the current regular stock on hand i
5. is on ZONE pricing 12 Why does the SRP say CHECK AVAILABILITY 13 How do sign off the site saroaono a Logging In Login at www shopcoop ca Access to the catalogue is restricted to users with a valid ID number and password www COOPCONNECTION ca sign in Additional Resources CRS ID 1234567 Sign In Help f gt Forgot your password Password eeseeees Portions of this site are restricted to the employees of the CRS Contact Us 2005 Federsted Co operatwes Li b Home Page This will be your landing page once you have signed in See the following to better understand the areas on this page some links may be Co op applicable only Mecom CATON ee Pm w ee gt o Locehon IR co doom 8 Banner BUILD YOUR HOME FROM OUR HOME C Featured Products Featured Products are 7 N SKUs highlighted by the ee Ag amp Home departments a ww ins an J _ Click on the SKU to go to tsccunacim maraon Anan wt tiraa oe Areen a Ase cro OI CSAZ LE NA VILELA EASY wanu we a 1 E a no woe WWALVE Wslwebon STSP a its page updated ner sees Ammer tama Sa a en cee regularly IMAL INY Peebew Soule Itt m ROUSMEHS 1 LS WA Loerie Wweyst cist Wewurr hen 11era ieme S241 145 orrzz Pjur Cyalues O OP Va ues Locally Invested Community Minded Lifetime Membership Benefits Ve ere your regrosurs Dong Susieess wth pour We ere pact O your Nometoe g
6. n the Calgary FCL warehouse JATEA COMMERCIAL INDUSTRIAL MFG 4873 cs cs i 103103 20 50 00 LE 000 CROP SUPPLIES 43 TILLAGE EQUIPMENT 05 HARROW TYNES O05 HARROW TYNES TEETH HARROW CHAIN h Hierarchy Levels and Trail On any page within the catalogue where the hierarchy trail is displayed you can click on any level with the results displaying the chosen level For example click on Harrow Tynes Home CROPSUPPLIES AG EQUIPMENT TILLAGE HarowTynes Harrow Tynes and Teeth 100203 BOURGAULT HARROW TYNE BENT ri 1 002 03 Bourgault 3B Mounted BOURGAULT HARROW TYNE BENT Wire Diameter 3 8 Length 16 3 4 FCL 3054723 The result show all items within the Harrow Tynes level of the Hierarchy These can be sorted by the options shown in the left hand facet or in the drop down bar Nome CROP SUPPLIES V5 CQUIPMEN Showing 1 19 of 19 Products D Category arr Relevance tid vaat 7 ry Links kg 5 sa O j be Filter by SUPPLIER T1099 60020 2079 29 100203 BOURGAULT TN 1084 143101 DEGLEMAN 103101 DEGELMAN COVERT TAL UTR ISTRIAL Fae BOURG STRI6 HARROW TYNE BENT MTD 16 HARROW TYNE STRAIGH lem 3054707 ler A 30547723 iem 305477 iiem 3054742 WESTWARD PARTS SERVICES LTD to 79 er GA as Far E7 ai 23 Direct Product i Search Bar In addition to drilling down through the hierarchy you can search via the search bar Welcome JOHN Sign Out Portal Help Retail cj Locati
7. nection and less lag 7 How do I find products in the new e Commerce catalogue There are three ways to find products 1 Search By typing a term in the search bar all the related products will show in the result page These results can be filtered by using the facets on the left side of the screen or can be paged through to find the product you are looking for 2 Browse You can browse through the each department Feed Food Home amp Building Supplies and Crop Supplies and look through each of the sub levels This will allow you to target into the selection of products even if you don t know which search term to use 3 Site Map There is a link at the bottom of the webpage to take you to the site map This shows all levels of the website on one easy to navigate page All levels are able to be navigated to automatically 8 Why don t some products have pictures or detailed descriptions The information within the new catalogue was copied over from our existing catalogue As we progress in our development and updates a more uniform appearance to all products will take place 9 What does the CHECK AVAILABILITY BUTTON on the Product Display Page do When you click the CHECK AVAILABILITY BUTTON the site does an up to the second inquiry to determine the availability of the product in FCL s Calgary warehouse The number represents the uncommitted inventory quantity in FCL Packs the pack size that FCL inventories 10 What doe
8. on i Go Zone 0 BROWSE BY DEPARTMENT v Search for Search By Department Q Upon entering a search term the results will display products from all Ag amp Home sections For example we will search for pail Our results show 188 choices for the word pail Sort by using the left hand facet change the of items per page or simply scroll through every page If looking for a pail that was in a specific department you could Search by Department and the results would only show SKUs within that department From this example assume the pail is in the Feed Department Click on Search By Department and click on Feed Our results are now reduced to 83 selections As with previous searches results can be filtered using the Relevance drop down or the choices ttt j Summary The e Commerce catalogue is a continual work in progress The more one uses it the more familiar it will become E Commerce improvements and enhancements are ongoing Your feedback is requested and welcome Please send your comments and suggestions to testEcom fcl ca Frequently Asked Questions 1 What if I m having technical problems If you are having technical problems and none of the following FAQ answers helped you can contact ecomhelp fcl ca 2 What if have questions about information on this website If you have inquiries about the information on this website and the answers are not provided in the FAQ section please con
9. s the CONSUMER MODE BUTTON on the Product Display Page do The Consumer Mode button allows for sensitive pricing information to be hidden from the viewers The main feature that is hidden when this button is active is the Zone Pricing tab which contains the RCC and Ecology fees This is similar to the green bar functionality from the previous catalogue 11 What do I do if my store is on ZONE pricing Only applies to HABS SKUs lf your store is on zone pricing ensure that you include your retail number and location number on the top of the home page screen ZONE SRP will be displayed If you have inquiries about ZONE pricing contact your RSC for information 12 Why does the SRP say CHECK AVAILABILITY If the product has no SRP assigned to it this message will display In addition if the Select Zone box in the upper right hand corner of the page is set to any number other than 0 base zone this message will appear for all items excluding HABS items 13 How do sign off the site Signing off is done by clicking on the Log Off button to the right in the header 3
10. t s acs cere shou esc i you re s merbet you re en owner Your Co o5 Co cp crestes J202 oo r B SAS ecorsmic Bot ty Begs Pe cassos Oat matier to pce rerserses fers psu hge qs i Ofscust July pme Buy Theck ost Se geu appaxnmiy Sey Berma Soc eret gur corr Tete ecver 27e of discourtis up i2 Links to business OPPORTUNITY promotions information BUY etc or Siu he Feeder c Other links The bottom of the home page gives additional links including the Site Map When you click on this link you are able to navigate and click to go to your choice of the Department Product Hierarchy BROWSE BY DEPARTMENT Site Map TROP SUPPLIES 40 EQUIPMENT APPLICATION EQUIPMENT amp FARTS GAAN HAA OURS amp STORAGE HARVEST HAY IHG amp CUM TING POWER TRANMEMESS ION amp HYORALULCS CROP PROTECTION FUNGICIDES HEREIODES MEECTICIOES MCROMUT RENTS MISCELLANEOUS NON EELECTINES SEED TREATMENTS NOCULANT HOME AND EVILDING EUPPLIES HARDWARE AUTOMOTIVE SUILDERE HARDWARE BUILDING PRODUCTS CAULMING amp ADHESIVES DISPLAY AGCESSORIES ELECTRICAL ELECTRONICS amp HOME FURNISHINGE FARM HARDWARE HESY HARDWARE HOME AND OFFICE PRODUCTS HOWEEWARES LAWN AND GARDEN PAINTS AND PAINT SUPPLIES PET SUPPLIES PLUMBING AND HEATING POWER EQUIPMENT SMALL APPLIANCES EFORT AND LEISURE TOOLS TOYS AND SEASONAL DECORATING d Browse by Department This drop down menu allows you to drill
11. tact ecomhelp fcl ca 3 What if I m having trouble signing in To sign in you must have a current user ID number and password case sensitive 4 How can I disable the pop up warning messages seen while navigating the e Commerce catalogue This problem may occur in some browsers In browsers other than Internet Explorer search the browser for stop pop ups to rectify your issue To stop these pop ups from appearing in Internet Explorer In Internet Explorer locate Tools from the menu at the top of the page Select Tools gt Internet Options The Internet Options window opens Select the Security tab from the top of the window Click the Internet icon under Select a zone to view or change security settings Select the Custom Level button The Security Settings Trusted Sites Zone window opens Scroll down to the Miscellaneous section and select Enable under Display mixed content then click OK A message appears prompting you to confirm your decision 7 Click Yes The Security Settings Trusted Sites Zone window closes 8 Click OK again to confirm your change and close the Internet Options window AS oN gt 5 What if l d like to make a suggestion about products or content appearing on the site Please contact the business e Commerce team testecom fcl ca 6 I am able to login to the new site from the portal Why should I login at shopcoop ca By logging in at shopcoop ca you will experience a faster con
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