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User Guide - Northwestel

1. ARROWS Moves the horizontal or vertical bands one card backward or forward Holding them down activates Turbo Mode and increases your browsing speed OK Begins playing the item in focus or executes an option in an action menu BACK Takes a vertical list displaying TV programming back to the previous half hour Also pages back through an info note and backs out of a second level menu NEXT Takes a vertical list displaying TV programming forward to the next half hour Also pages forward through an info note INFO Brings up an action menu of options related to the item in focus ZOOM Alternates between full screen and the main menu Also turns the SuperTicker on and off NUMBER KEYS Entering numbers will take you directly to the corresponding channel N Northwestel 17 Player Controls Control your recorded or live program with the following buttons 1 MENU From wherever you are MENU returns you one step at a time toward the top level of the main menu 2 PLAY Begins playing the TV show or media file in focus Also allows you to view the show at the point of fast forwarding or rewinding 3 SKIF Skips forward the number of seconds that you predefine in settings Also takes a vertical list of TV programming forward in time 24 hours 4 REPLAY Rewinds seven seconds Also takes a vertical list of TV programming back in time 24 hours 18 5 REWIND Press up to thre
2. CHANNEL LOGO Displays the channel logo for the selected program NorthwesTel 43 Recording Icons Recording scheduled to Record Your Media Player includes the following recording icons for DVR status at a glance The following icons appear on focus cards and vertical cards throughout the main The show is recording right now The show is scheduled to be recorded The show is recorded and may be deleted when space is needed for newer shows The show will not delete and can only be deleted manually l D 5 l H 44 Preview Panel Arrow right to view the Preview Panel TV Channels like all horizontal categories that contain TV programming has a preview panel that displays upcoming programs for the channel in focus Press the right arrow button to select the panel and then use the up and down arrows to browse through up to two weeks of programming for that channel For a shortcut back to the present time press the MENU button If you see a Show you would like to record press the RECORD or the INFO button NorthwesTel 45 Preview Panel Layout l 3 46 CHANNEL LOGO The current channel PROGRAM LENGTH The time the program begins and ends TIMESLOT Indicates the day and time that the preview panel is currently displaying PROGRAM INFORMATION Detailed show information such as title rating whether it s a repeat cast and crew 5 TIME Displa
3. MOCA LED Appears when the Media Gateway is currently connected to an Media Player Wi Fi LED Appears when the Wi Fi is on and connected Recording Glows red when the Media Gateway is currently recording 128 Wireless Network Configuration When your installer leaves your home after setting up your Media Gateway your network will be configured and functional There are a few settings that you may want to alter at some point in the future that are accessible from the Gateway s eRouter website at http 192 168 0 1 The default user name to log in to the website is Admin Your installer should leave you with information about the login password You may at some point want to change the following settings SSID The default SSID Wireless Network Name is PULSE ABCD where ABCD are the last 4 characters of the MAC ID of the Pulse Gateway You have the option to change the SSID to a more friendly recognizable name Passphrase The default passphrase is NORTHWESTELABCD where ABCD are last 4 characters of the MAC id of the Pulse Gateway You may want to change this passphrase initially to something more secure In addition you may want to change It periodically to maintain security levels RF Channel If you re experiencing interference from a neighbor s wireless network for example try changing the RF channel frequency At any point if you forget the SSID and passphrase you can reset it to default factory settin
4. F a haere wi keem betes Dheri akd a p jerii Feii ei T E igang eiCF w i H ak AW BE Le Lad Loews Mai Sea ea i mg bree Pj ee HNL iT ie Ciri Aa mi eres ee eget imire m 4 Choose the TCP IP tab if necessary If you are using TCP IPv4 go to step 5 If your cable provider requires TCP IPv6 go to step 8 5 Choose Using DHCP from the Configure IPv4 menu 6 If necessary click the Renew DHCP Lease button 7 Close the System Properties application TCP IPv4 configuration is completed NorthwesTel 143 Media Player Hardware Your Media Player provides some control buttons and indicators 144 Resolution Reset Media Players with front panels provide the ability reset the screen resolution in the event that you ve selected an unsupported resolution To reset the resolution press the menu and up arrow buttons at the same time for four seconds The Media Player will then start cycling through available resolutions starting with 480i and cycling through 480p 720p and 1080i If the Current resolution is Supported you ll see a dialog asking you if you see a picture Selecting Yes will select that resolution If you do not see this dialog right away your Media Player is scrolling through an unsupported resolution If you wait approximately 30 seconds the Media Player will try a new resolution Front Panel Brightness For Media Players with a front panel you can modify its brightness by going to Settings
5. User Guide IN Northwestel Contents Welcome Media Player Orientation The Main Menu Layout ccccees Horizontal Categories sceeeeeeseees Vertical Lists cccccssseccssseesesenseeees Remote Control Using Your Remote cccccccsssesseeees Using Your Pulse TV Advanced REME sarisi aiaiai Pairing the Remote seseseesseressees Pairing the REMOte cccccceeesseeees Full Screen TV FING Bai vatcaceasanworatstsnavedeimeannieiseonnonear What s On NeXt ccccccseeeeeseeeeeeeaees See All TIMES osare Fip Bar ODUONS sxperccasactgrtewbenaneantesaes Controlling Live TV c ccecesseeeeees Controlling Live TV c ccceccseseeeees Player al ssaupencienuratensseamuorsntions Automatic Conflict Detection SGre N eeens Recorded TV Intro to Recorded TV c cccceseceaeeeeees Recorded TV Layout ccececeeeees WISMAGEIMICNT seve caved ctetaintuiantatesieceuaacs 39 JOM GIS cterrcssioncasttaarvswesnisatumaanieseaneis or SOn OPOS eeaeee ere ae oF Canceled and Deleted 0008 or Scheduled to Record or ODIOS sicottocapauearnsomapceneuenuded nori 38 Series OPTIONS cccceeceeeeeeseeeeeeeeeaes 38 Recording Defaults cccceccceees 38 Recording SPACE ceeseseeeeseeeeeeeees 39 External Hard Drive 40 TV Channels TV Channels Layout cceeeeeeeeee es 42 TV Channels FOCUS 0 ccsseeeees 43 Re
6. If the Media Player in the new room has that selection locked with Parental Controls you ll need to enter the PIN to resume watching N Northwestel 69 Home Network With your Media Player you can access your computer s music video and photos from the comfort of your living room 70 Setup Home Network allows you to stream media from any server in your home such as your computer to your Media Player Because Home Network is DLNA based it is completely plug and play if your computer is connected to your home network and has a DLNA server you should automatically see that computer listed in the Home Network category of the main menu To make sure that Home Network will function properly make sure that e Your computer is set up to share content according to your server s instructions e Your server software is not blocked by a Firewall DLNA Servers Although any DLNA server will work with Home Network the following DLNA servers have been fully tested with your Media Player e Windows Media Player e TVersity Media Server e Windows Media Connect e Twonky Media Manager e Media Mall PlayOn N Northwestel 71 Getting Started When you first bring the Home Network card into focus you ll see all of your connected devices If one isn t showing up select Search for Media Servers and choose Search If connected properly any new devices will then appear 72 Playing Media e To access your con
7. You can turn the purchase PIN prompt off from the Parental Controls section of the Settings category See the Settings chapter for details 80 Mobile Apps A group of mobile apps brings control of your Media Player to your tablet and smartphone NorthwesTel 8 The Mobile Apps The Mobile Apps let you e Use your tablet or smartphone as a remote control for your Media Player e Browse programming in an easy to filter grid guide e Search programming by a variety of criteria e Schedule and manage recordings 82 Downloading a Mobile App You can find the Pulse TV Mobile Apps in Google Play and the iTunes store ANDROID APP ON 9 Download on the gt Google play E App Store Once you ve downloaded a mobile app you ll need to pair it with your Media Player You can do that in three easy steps 1 Goto the Mobile App card in the Settings area of your Media Player Choose add 2 Open the mobile app on your device 3 Enter the code displayed on the screen of your Media Player into the mobile app The rest happens automatically When you see the success message you re ready to use your mobile app N Northwestel 83 Intro to the Arris App The Arris App allows you to use your smartphone or tablet as a remote control and lets you manage your DVR and search for content with ease You can use the app to control any of the Media Players in your home To get the Arris App simply access the App Store and
8. e Bowling e Ping e Code Breaker e Video Poker e Blockbreaker e Solitaire HD e Blackjack e Bubble Blast HD e Slot Machine e Invasion Wave e 21 Frenzy 100 Screen saver and Game Display After 30 minutes with no button press activity games exit and live TV appears in full screen However some games include a Mini TV and some do not The screen saver behavior is slightly different for the two types Games that include a Mini TV After 30 minutes with no button press activity the media playing in the Mini TV zooms to full screen You can also press the ZOOM button on the remote control to move between the game and full screen of what is playing in the Mini TV Full screen games that do not include a Mini TV After 30 minutes with no button press activity the game suspends and a screen saver appears Press any button to continue the game will reappear and resume NorthwesTel 101 Settings settings allows you to customize your Media Player to your preferences 102 Parental Controls N NorthwesTel TV Settings provides robust Parental Controls including the ability to lock shows by e TV Rating e Movie Rating e Channel In addition you can lock out individual shows including recorded programs from action menus for each show in the main menu The system records scheduled shows that are blocked by parental controls but you must enter the PIN before you can watch them Parental Controls also allows you to
9. item If you select lock topic the SuperTicker will scroll through the items in that topic The Asterisk button on the remote will rotate the following options locking a topic locking an item and unlocking everything You ll Know that a topic is locked because the horizontal arrows turn red When an item is locked the vertical arrows turn red 96 Super licker Displaying Weather 1 PROGRAM 3 NAVIGATION The current piece of media being You can navigate SuperTicker topics enjoyed by using the left and right arrows You can navigate topics by using the 2 ACTION MENU up and down buttons Pressing OK on an item in the SuperTicker brings up an action 4 SUPERTICKER ITEMS menu with that item s options The SuperTicker menu items are shown on one line IN NorthwesTel 97 Pi i a Thursday eheradars Friday Saturday Sunday View the Whole Story If you see a headline that interests you you can read the whole story by pressing OK and choosing more info You can also press the INFO button An info note will open up that displays the story Use the BACK and NEXT buttons to scroll through pages of the story 98 Playing Games The Media Player comes with a collection of games to helo you pass the time between shows N Northwestel 99 21 Frenzy Just when you Moca it eii safe to lake aniti Care From the Games category on the horizontal band you ll have access to e Tomato e Blast It e Mahjong
10. labeled Press OK to see more Selecting this card will take you to 2 SHOW CATEGORY another screen with subcategories The different types of shows run along the horizontal band along the horizontal band 5 BACK CARD 8 SHOW LIST Select this card and press OK to go Each show airing over the back up one level in the menu next 24 hours that falls into the selected category 64 search Options N NorthwesTel TV The Search Options card allows you to choose which type of content is displayed in both Search results and in the TV Filters To customize the type of content that appears in both areas select Options and oress OK to clear the check box for the type of content you would like to remove You can remove e TV Recordings Programs you ve recorded with your DVR e TV Shows Live TV shows from Pulse TV s lineup e VOD Programs from Pulse TV s Video On Demand library 65 N NorthwestTel 65 On Demand Pulse TV s Video On Demand selection gives you a vast library of great programming to choose from and an easy way to search through it all 66 Intro to Pulse TV On Demand Cn Demari N NorthwesTel TV When you bring the Pulse TV VOD card into focus you ll see a list of On Demand video folders in the vertical band as well as a My Rentals folder When you bring each folder into focus the available movies in each will appear in the preview panel Pressing OK with any of these folde
11. 107 Sort Options for TV Channels 107 IO ca anser apace E 108 Local Network StatuS ccceceseees 108 Recording SPACCieswsciciiesevctieevecions 109 Remote Control of your Media Player poe EEEE E E EOTS 109 SUPDEI TICKED ceccseeecseeeeeeeeeeneeeaness 110 Closed Caption cccsstcusieratetoineeie 110 TY STO aei R a 111 SOUNA dl 2 6 gt eee en eee ene ee eee 111 Front Panel cccccssesssseceeseeeeeeeees 111 Aspect RattiO cceccceccseceseeeeeeeeeeeees 112 Recording Defaults cccccccees 11S External Hard Drive 113 PUGIO OUD cercsnvemesscesaineeeonserarees Tia ELOLCU O eee en eee eee eres 114 Channel List os ogi serena ceecustscesedaneeacees 114 ii e ON TE 114 Messages Receiving Messages 116 New Message cccseecsseeeeeeeeeeeeeaes 116 Filters intro to IV FRSIS aciss csc ccctencbnedsateesine 118 Favourites Internet Account Access Online Scheduling s es 123 Online Management s escsseeees 124 Other Features ccccceecesseeeeseeees 125 Media Gateway Hardware External Hard Drive ccccseceeees ler Reset BURNOM c ssesicetepscncicatiandeancss 128 LED DISIA sees sncovasavecsuiotensiacteodeaiones ize Wireless Network Configuration 129 Connecting Devices to Your Network EEE E E AE wen es oe vases noes sone eee 129 Configuring Your Ethernet Connection de alate cise E TA EEE 130 TCP IP Configuration for Windows PEU DE E E EE To TCP IP Configuration
12. Bar up will bring up an action menu for the Flio Bar s show The options available are the same options available in the Channels Menu with the addition of closed captioning controls which makes it easy to toggle closed captions on and off N NorthwesTel 27 Controlling Live TV 28 Press PAUSE to alternate between pausing and resuming the show you re watching Press REWIND up to three times for three speeds to rewind the show Press FORWARD up to three times for three speeds to fast forward the show up to the point of broadcast Press PLAY to stop fast forwarding or rewinding or resume from a pause Press LIVE TV to view the point of broadcast for the last channel you watched Press REPLAY to view the previous 7 seconds of the show Press SKIP to skip forward in the show up to the moment of broadcast You can decide how many seconds to skip with this button in the Settings menu Press PAUSE and then FORWARD once to activate slow motion Pressing RECORD to record the entire contents of the temporary memory or buf fer for the show you are watching Press PAUSE and then SKIP to advance forward one frame Controlling Live TV THE BUFFER When you start watching a show your Media Player will start storing it in temporary memory called a buffer The amount of temporary memory varies but it is never less than 30 minutes for standard definition or 10 minutes for HDTV TV Roaming With TV Roaming you can pause
13. By Title a screen will open that allows you to enter your title and browse through results Use the arrow buttons to navigate the onscreen keyboard to enter a letter press OK with that letter highlighted To browse the list press the left arrow until that panel is in focus 1 SEARCH TYPE This bar describes the type of search you re doing 2 SEARCH RESULTS As you enter characters on the right the list on the left will filter down to only display shows that match your entry 3 SEARCH BOX As you select characters the characters are entered in the search box 4 FOCUS The details for the channel and show are displayed in the focus card 62 5 VERTICAL LIST The vertical list fills with shows that match your criteria Pressing the up or down arrows brings these shows into focus 6 SPACE Use a space to separate words in your search entry T SELECTOR To enter a letter move the selector to it and press OK each character is entered into the search box You can use texting style letter entry as a shortcut 8 BACKSPACE Removes a character from the search box Find By Keyword BAL KSPR ACE To enter a character use dhe arnoa bumana to high n ane pets OO Ye can aes ue year number heyped for ceil phone shye bexi entry Once you ve eniad your keyword ume the left ance bution becker Ge bey pie ork sored dire your results fou well See shoves Pat contain your kiyar in ether te cast and oneey Ute or c
14. SS ccm Doge pej ees eed re lee eee ev ey ee gt te ee ee NorthwesTel 139 5 Click Properties to open the Properties window j oh Liae Pee Sie ee HEF Bibori ppan j Fan eii tees ji Di piii ee im i be 140 6 Select Internet Protocol Version 4 TCP IPv4 and click Properties to configure TCP IPv4 The TCP IP properties window for the version you selected appears 7 For TCP IPv4 select Obtain an IP address v Obtain DNS server address automatically unless instructed otherwise by your cable provider 8 Click OK to accept the new settings and close the Properties window Then ll aP ey prt miia men ee are aar vrl ee eee tes fee oe re Te ae Pe ee ee T E i cei F eie i b bie E m aje a ee b ieme Pi e e oy ee a Te fe ne ae ee a click Close to back out of the remaining setup screens NorthwesTel 141 TCP IP Configuration for MacOS X Follow these steps to configure the Ethernet interface on a MacOS X operating system 1 Open System Preferences either by choosing System Preferences from theApple menu or by clicking the System Preferences icon in the dock a E ae ma A E iaren mi oo a is S kta Sieh Se a i E ees eRe ied on Ha See ma See rimt bend 6 ee ed Be pr aa EO Eames mp ee ee mir Bae ek ert 142 3 Choose Automatic from the Location drop down menu and Built in Ethernetfrom the Show menu facil iar F bem A
15. a show in one room and resume it in another Once you press pause if you switch to another room and choose to watch the same show it automatically plays at the point you left off NorthwesTel 29 Player Bar Whenever you press one of the player control buttons you ll see the Player Bar which gives you status information about the program you re currently watching You ll see a version of the player bar no matter what type of media you re enjoying whether it s recorded or live TV photos or music 1 CURRENT TIME 5 PLAYER BAR STATE The current time or point in the The current state of the program current program controls such as play pause rewind and fast forward 2 PROGRAM The current live or recorded program 6 SHOW END TIME being played back Displays the end time of the Live TV program or the duration of a 3 SHOW START TIME recorded TV program The start time of the recorded or Live TV program 4 STORED IN MEMORY While watching live TV this area the buffer displays the part of the show recorded in temporary memory While watching recorded TV it shows the entire contents of the show available for viewing 30 Automatic Conflict Detection You may see a conflict detection note while you re watching full screen TV which indicates that you have more programs set to record than available tuners The conflict detection note will allow you to decide which programs you would like to cancel and which y
16. and selecting Front Panel You ll then be able to choose between high medium low or off Front Panel Buttons Media Players with a front panel come with four arrow buttons and an OK button These front panel buttons function identically to the corresponding buttons on the remote control NorthwesTel 145
17. e ZOOM will alternate between the guide and full screen TV e If you are looking at the present time in the guide MENU will return you to the main menu e Black shows indicate currently airing programs gray shows will air in the future e OK tunes to the show if it s currently airing brings up an action menu if it s on in the future 58 Grid Guide Genres The Grid Guide has four different types of programming that are easy to spot by color e Movies Rred e Sports Green e Children s Purple e News Grey NorthwesTel s59 search sometimes you know the title Sometimes you just Know what night it s on Sometimes you re in the mood for a certain type of show The Media Player has you covered to help you find what you re looking for 60 Intro to Search i search oS RA Mor n EAG The Search category in the main menu contains three different ways to search for programming By Title By Keyword and By Category When you use any of these three options to search for a show the results will return shows that are currently airing airing sometime in the future Pulse TV On Demand programming and shows that you have recorded You ll be able to tell what type of show you re looking at by the color of the card e Current shows are black e Future shows are gray e Video On Demand Recorded and Pay Per View programs are yellow NorthwesTel 6 Find By Title When you select Find
18. for Windows XP E A EE AE OAE P EE 132 TCP IP Configuration for Windows SIG espa cates EEE ETSE Tao TCP IP Configuration for Windows 7 SIO e E EE E E 138 TCP IP Configuration for MacOS X 142 Media Player Hardware Resolution Reset 145 Front Panel Brightness 006 145 Front Panel BUttOMnSiceccsccestececovceones es N NorthwestTel 5 Welcome Congratulations on choosing Pulse TV Let s get started with all your system can do Media Player Orientation The Media Player experience starts with pressing the MENU button on the remote You ll then see the top level of the main menu a horizontal band that runs across the middle of the screen and gives access to all of the main menu options Channels A vertical menu that lists all available channels Fs 7 On Demand Contains the VOD library of all available titles Games A variety of classic games like Blackjack and Slotmachine Recorded TV A list of all of the programs you ve recorded Home Network An easy way to enjoy media stored on your computer from the comfort of your TV Settings A category that allows you to customize your Media Player Search Options to search for programs by title keyword or by category Ay a i SuperTicker A customizable t icker that lets you view the latest news sports scores and stocks without missing your show Messages A place to receive messages about Pulse TV ser
19. on Media Player Important The Media Player must not be in the settings or favorites menu when synching with the app N Northwestel 93 ts 7 lt Super licker Now you can view the latest news headlines sports scores financial news entertainment news and weather on your TV 94 Super Ticker SuparTe ker N NorthwesTel TV Pressing OK with the SuperTicker category in focus will launch full screen TV with the SuperTicker displayed along the bottom of the screen The SuperTicker displays information on the latest news headlines sports scores financial news entertainment news and weather These are called Topics An individual story in each topic is called an Item Sports scores and stock market index numbers in the SuperTicker update every 3 minutes All other SuperTicker information updates every 15 20 minutes Navigation The SuperTicker will automatically scroll through each topic subtopic and news item If you re interested in a particular topic you can use the left and right arrow buttons to browse through topics and the up and down arrows to scroll through items in each topic NorthwesTel 95 Lock a Topic or Item The SuperTicker lets you lock on a topic or item in case you want to keep an eye on the DOW or a baseball score Press OK when the topic or item you re interested in appears If you choose lock item the SuperTicker will stop automatic navigation but continue to update that
20. search for Arris App Select the Arris App from the list and install it on your device Once you have installed the app on your device it will look like this 84 Guide Screen The Guide screen allows you to scroll through your channel listings for up to two weeks You may set recordings from here or even tune to a channel with just the touch of a button The features that are available on this screen are as follows N NorthwesTel 85 1 Show Hide Channel In Guide Icon The Show Hide Channel In Guide Icon lets you select what channels you want to show up in the program guide that you see on your TV If the Guide Icon is showing the channel next to it will appear in the line up If the Guide Icon is not showing then the channel next to it will be hidden from the guide on your TV screen By default this icon and the favorite icon 2 are not in the normal view In order to expose these icons it is necessary to slide the handle shown 9 to the right When making changes to the Show Hide channel or Favorite channel icons the changes will only be sent to the Media Player if you go to the Sync area of Settings Once there select Replace Settings in Media Player and then select Sync at the bottom of the screen More information about sync is provided in the Settings section of this guide 2 Favorites Icon The Favorites Icon lets you select channels that you want to have listed in your favorites channel lineup on your Ultra TV
21. turn on the option to have a PIN prompt before any VOD or PPV purchase NorthwesTel 103 Parental Controls 1 RATING You can lock individual ratings by pressing OK on the focus Locking a rating locks all higher ratings above it 2 MINI TV Your current program if unlocked will continue to play in the Mini TV 3 LOCK ICON The Lock icon displays if the item is locked 104 a CATEGORY TITLES Category titles display the parental control category s ih Help explains details about the currently selected rating Working with your PIN Creating a PIN abs 4 The first time you use Parental Controls or purchase a PPV or VOD program the system asks you to create a PIN Inthe Settings category scroll to the Parental Controls card and press OK Press the numbers on the remote to enter a four digit PIN and then enter the PIN again to confirm it Choose close Changing a PIN 1 2 In the Settings category scroll to the Parental Controls card and press OK Choose settings use the left arrow to scroll left to the Change PIN card and then press OK Enter the old PIN enter the new PIN and then enter the new PIN again to confirm it If You Forget Your PIN please call the Northwestel Customer Care Centre 1 888 423 2333 VOD PPV PIN You can choose to turn off the PIN prompt before a VOD or PPV purchase from the Parental Control section Select the On Demand Pay Pe
22. ATA external hard drive When you first insert the external drive into the Media Gateway you ll see a dialog on all connected Media Players indicating that the drive needs to be formatted You can choose to respond on any Media Player formatting can take up to 30 minutes and you will lose any existing content on the drive You will receive notification when the formatting is complete Before you physically disconnect an external hard drive you must eject it using software Although the external hard drive is connected only to the Media Gateway you can eject an external hard drive using any Media Player To disconnect an external hard drive from any Media Player go to the Settings category on the main menu and choose External Hard Drive Choose disconnect and wait for notification that you may now disconnect the drive Setting Up Your External Hard Drive 1 Plug the eSATA connector into the eSATA port on the rear of the Media Gateway 2 Wait for the confirmation on all of your Media Players that the Media Gateway recognizes the external hard drive You will receive this confirmation on all Media Players and can respond on any that s convenient 3 If this is the first time this hard drive has been connected to this system or if the hard drive is not properly formatted for any reason the system will ask if you want to reformat the external hard drive Reformatting deletes all data on the hard drive Select yes to confirm the re
23. E ER Chers tee Macrpsatt Hekari Be ie ad Pria Shang lor Micpo Mairaki OW BLUE Packat G chachi Pt Deena Tiernan Donii Piniol Pige Tha dalai wade gee retench protocol thal piovi commurecaten Bones Geetha cormectedd op NorthwesTel 133 5 Click the General tab Then click Obtain an IP address automatically and click OK Date eerie any ratte Ba aah dae eth acre ben bha apponi LE canting _ F retro ire eats tue peter pate Eh Diten an P hi marati Tp Lipo Pa hirr iP hini fe Diin DHE sa ieia aire ah Sp ia Pa tallovang ONG nyp kiige 6 Click OK to accept the new settings and OK again to close the Properties window 7 You may have to restart your computer in order for your computer to obtain a new IP address from the network 134 TCP IP Configuration for Windows Vista Follow these steps to configure the Ethernet interface on a Windows Vista operating system 1 Open the Vista Control Panel 2 Double click Network and Sharing Center to display the Network and Sharing Center window NorthwesTel 135 3 Click Manage network connections If prompted for a connection choose Local Area Connection The Network Connections window appears 4 Double click the Local Area Connection to open the Properties window Note If Windows requests permission to continue click Continue 136 E Faa ATLE Fiend PGE Fiat Eaa AC OMS Cim Chg crac Lae e Peg Ara etl ia Ciani tor Hore ha
24. If the is showing then the channel will be included in the favorites channel lineup See information above in Show channel in guide Icon 1 on how to access the Favorites icons 3 Now Button The Now button can be tapped at anytime to return the guide to the Current day and time 4 Network Channel logos The Network logo can be tapped to bring up all the listings available for that channel To return to the full guide simply tap the Guide button at the navigation bar on the bottom on the screen 5 Program listings Tapping the box around the name of a program will bring up information on the program including rating genre description and cast when available If the program is currently airing you can select to watch it on TV and the Media Player will tune to that channel If it is going to air later then you have the option to record the show or the entire series 86 6 Media Player Selection Tap on the arrow next to the Media Player listed to control a different Media Player Note To prevent the app from being able to control the Media Player as a remote control go to the Settings menu on the Media Player and select Remote Control of Media Player and toggle the setting to off This will prevent the app from working as a remote control but will allow the app to manage the DVR and use of the guide T Filter Icons Tapping the HD icon will only show HD channels Tapping the filter icon next to HD will allow you to fi
25. If you want to compare what s on in the future across multiple channels start from TV Channels press the NEXT button and the entire vertical list will show the next half hour s programming Shows that have not started airing yet will appear gray while currently airing shows will be black You can use the NEXT button to view up to two weeks of upcoming shows The BACK button will take you one half hour earlier The SKIP button advances the category forward 24 hours and the REPLAY button goes back 24 hours If you browse to another TV category like a filter or TV Favourites the time slot will be maintained To return to the current time just press the MENU button You can also use the Change Time Slot card to move the category to a future time slot With that card selected press the right arrow Use the up and down arrows to select a time slot and press OK The vertical band will now display the time slot you selected N NorthwestTel 57 Grid Guide The Media Player offers an optional Grid Guide view for people who prefer to find programming in that layout You ll see the Grid Guide card below focus when you first enter TV Channels Bring it into focus and press OK The Grid Guide works similarly to the rest of the main menu e Arrow buttons navigate the guide e INFO brings up a list of options e SKIP will cycle forward 24 hours REPLAY will cycle back 24 hours e BACK and NEXT will move through the guide in 30 minute increments
26. OK 4 Click OK to accept the new settings and OK again to close the Configuration window 5 You may have to restart your computer QU ied A ee en Pee Dara BD Meso Cadra feared 100 biggen eee inet Tia i gt ee eT ro Pumas ob Deme ge cee eee pd oe i Sn coe Foes FF im e F hies ec U biir ie hiang F ahim Northwes el 131 TCP IP Configuration for Windows XP Follow these steps to configure the Ethernet interface on a Windows XP operating system Note Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer select Start gt Settings gt Control Panel and doubleclick Network Connections in the Control Panel The Network Connection window displays a list of LAN connections and associated network adapters ee mra Pie GE Ves Pacts Te chad M Ge O F Past inte l Xg aT Mi i ie PVs Meteor Gonmechon 2 LAM Pigh Spesd internet fot connected bntelA Pi lind S000 AGH LAR or righ Sgased Grimsta Cece Syriam Re acheter LAN or High Speri titers Dorme 1PH Het biam FF 132 2 Double click the local area connection to be used for your device s network connection The Local Area Connection Status widow appears Leta Area Lantection f alo 3 Click Properties 4 Select TCP IP by clicking it one time Then click Properties Local Ar a Cannoctior Els ropertios ToUGETONE bence This conrector uiet the hokowing tene
27. Pay Per View Programming 78 Purchasing Pay Per Vew Programming A E E E 79 Using a Purchase PIN 80 Mobile Apps The Mobile AppS ccccceceseeeseeeeees 82 Downloading a Mobile App 83 Intro to the Arris AQP ccecceeeeeeeeees 84 Guide Screen ccceceecseeeeeeeeeeeeeeeeees 85 1 Show Hide Channel In Guide Icon se ded octheniydetaecte balsa tasers eatestuad esi de dace acta ent 86 2 PONOIMES ICON saccnccsseneavebacciendswetaces 86 Oe NOW BUON scdivzesiesesreseczstestenedeess 86 4 Network Channel logos 86 Os Program NISUINOS cencbecdeatetente nates 86 6 Media Player Selection ccce 87 lt Piter ICONS saccetecstavaiastanaxcnietiwdexets 87 O ACUVIY ICON ssrisicnsernikiisisisntes 87 9 Handle ICON ssrsrsirsrsiverinserinirrinei 87 10 Select Date oo ceeeceseeesseeeeees 87 Scheduling Recordings 88 Search SCreenN saec 89 Recorded TV Screen ecne 90 Remote Screen cseccesseseesaeeeeeaeees 91 Settings SCreen cccseeeecsseeecseeenenes 92 SuperTicker SUPEM TICKED cccceeeccceseeeeeeeeeeeeeeseees 95 Playing Games GOMES ceceeeccssesecseeeecaaeeeeaeeseeaesees 100 Screen saver and Game Display 101 Settings Parental COnWOlS socscsacseetsitedapiaccksnte 103 Parental COntrols ccccecceeseeeeeeees 104 Working with your PIN sen 105 MOIR PIN ssri 105 Locking and Unlocking Programs 106 Menu Customization ssesiiisirersisn 107 Configure Main Menu n s
28. V Advanced Remote Oat The Pulse TV Advanced Remote is a wireless keyboard remote with a mouse feature RF technology lets you use the remote with the Media Player hidden from view To order a Pulse TV Advanced Remote call your cable provider The front of the Pulse TV Advanced Remote has the same functionality as the regular remote with the following additions 1 APPS 3 VOD The apps button takes you directly The VOD button goes directly to to the App Market the Video On Demand category in the menu 2 SEARCH The search button takes you directly to the search by title feature On the back of the Pulse TV Advanced Remote you ll find a keyboard block that makes it easy to enter text NorthwesTel 21 Pairing the Remote Pulse TV Advanced Remote The Pulse TV Advanced Remote is a wireless keyboard remote with a mouse feature RF technology lets you use the remote with the Media Player hidden from view To order a Pulse TV Advanced Remote call your cable provider Once you have your Pulse TV Advanced Remote you ll need to pair it with a Media Player for full functionality Once you have your Pulse TV Advanced Remote you ll need to pair it with a Media Player for full functionality Pairing the Remote Before you pair the Pulse TV Advanced Remote it will function in IR mode which means that not all of the buttons will work and you will need an unobstructed path to the Media Player when you press butt
29. a series Folders that contain multiple episodes in a series also display the number of episodes SERIES FOLDER Episodes of a series are held within a folder listing the number of recorded episodes EPISODES OR DURATION If the item in focus is a folder containing episodes in a series focus lists the number of episodes If it s an individual show it lists the show s duration INFORMATION With a folder containing episodes in a series in focus this area shows the current recording options for the series With a single recorded program in focus this area shows a summary of the show information SERIES Individual episodes in a series are shown in the preview panel Press the right arrow button and select an episode to see that episode s action menu Management When you press INFO with a recorded program in focus you ll get the following list of options in the action menu Play Start Over Launches the program full screen from the beginning Resume This option only appears if you ve watched a portion of the program Launches the program full screen from the point you left off See all times Displays all of the times that particular show airs Delete Removes the program from Recorded TV Recording options Lets you access the recording options menu Keep Until Your Media Player will automatically delete the oldest shows in your Recorded TV folder as you need the room for new recordin
30. asy access to Pay Per View 76 Finding Pay Per View Programming You ll find PPV programming the same way you look for regular programming by browsing the Channels and Filter categories or doing a search Throughout the user interface you ll e able to soot PPV programming easily because its cards are a different color and it s labeled with the OnDemand logo There is also a purchase price listed for each program N Northwestel 77 Finding Pay Per View Programming There are two ways to find PPV programming 1 By browsing the Channels and Filter categories or doing a search the same way you look for regular programming 2 By briniging the PPV category in to center focus you ll then see a list of all current PPV programming in the vertical list Throughout the user interface you ll be able to spot PPV programming easily because its cards are a different color and it s labeled with the OnDemand logo There is also a purchase price listed for each program 78 Purchasing Pay Per Vew Programming When you see a PPV program that interest you just press OK You will then see an action menu with your purchase options You ll also be able to lock an content with a Parental Control option NorthwesTel 79 Using a Purchase PIN The first time you try to purchase a PPV or VOD program or set Parental Controls you ll be prompted to create a PIN that you will then enter before making additional purchases
31. can make it go away by pressing CLEAR 24 Flio Bar Layout If you press the INFO button with the Flip Bar visible you ll get more information about the show displayed as well as options for that show 1 GENRE The type of show selected INFO PAGES Press NEXT or BACK on your remote to page through the show information e GLOCK The current time LOGO AND CHANNEL NUMBER The logo and channel number of the selected show 5 PROGRAM SCHEDULE The time the program begins and ends COMING UP Displays the next three shows coming up on the selected channel ACTION MENU The list of options available for the selected show N NorthwesTel 25 What s On Next The Flip Bar also has the capability to display up to two weeks of upcoming programs for each channel Press the right arrow to highlight the Coming Up Panel and then the up and down arrows will let you browse through programming See All Times One of the options you ll see in a show s action menu is See All Times Select it to see a list of all of the times that the selected show airs Select the Back card to return to your original show listing PROGRAM INFO NOTES Just like in the main menu you can press the INFO button with the Flip Bar displayed to bring up an action menu which will give you more detailed information on the selected show 26 Flio Bar Options Pressing the INFO button with the Flip
32. cording CONS sicsneicrdcressencateseavedeaas 44 Preview Panel ccccsseecseeeeeeeeeseeees 45 Channels Action Menu c cccece ees 47 Action Menu Options ccccceseeeeees 48 Recording a SNOW ceccceeeeeeeeeeeees 50 Recording Options ccccsseeeeeaeees 51 Currently RECOrding cccccseeeeeees 52 Conflict Management cccceeeeee ees 50 Space Management cccccseeeeccees Do Change Time Slot cccccccceeeeceees 54 Grid GQUUIGEY cscicancasenctmeantacaenticatieatvehiwes sa Grid Guide GeNnreS ccscesesseeeeees 56 Change Time Slot OF CG UNG ssie reier l 58 Grid Guide GeNIeS c cscceeseeeeeeees 59 N NorthwesTel 3 search Intro to S ArCh ccccccecseseesessesseeees 61 waote gi a TT 62 Find By Keyword cccceeceeeeeeeeeaeeees 63 FInd By CateQOry ccceccseeeesseeseeeees 64 Sedaro ODMONS canixiverenmintiecevancimebeies 65 On Demand Intro to Pulse TV On Demand 67 VAD EDT ara 68 VOD PUO soer trer ipani EEAS 68 PIN ENU scscsccadtarbcnsrneccteasenectevesnnasass 68 My Rentals cccccesesseeeeseeeeeeeeeees 69 Home Network DCIUD PE TEE 71 Getting Started cccecccseceeeeeeeeeeeeees T2 Playing MEGIE rcccannsiermacnrumiaetseacscnanes 138 Supported Files cecccseeeeeeeeeeeeeees T3 Adding to Favourites 74 Player GONTOIS sivas scvnastnnsianeavtervennene 70 Pay Per View Finding Pay Per View Programming 77 Finding
33. e a selection Select one option at a time e Basic Services Scroll through the various basic service cards provided and press OK to make a selection Select one option at a time 110 If you have connected the Media Player unit to your TV with an HDMI cable your TV Setup should automatically select the correct resolution If you are using alternate cables including an HDMI to DVI cable you should select the highest video resolution supported by your TV The Pulse TV system automatically adjusts the video output to match the broadcast format and the selections set in the TV Setup card The video resolution options are 480i non HDTV 480p 720p default 1080i and 1080p If your TV is standard definition SD make sure 480i is the only box checked All other video resolutions will be output at 480i You can still watch HD channels and they may look considerably better than their SD counterparts Sound Effects Allows you to set the volume level of the Media Player sound effects including turning them off completely Front Panel For Media Player that have a front panel this setting allows you to set the brightness level NorthwesTel 111 Aspect Ratio Use the Aspect Ratio card in Settings to control how programming content appears on your TV For standard definition SD TVs choose Standard 4 3 only You ll then be asked to choose how you want HD content to display on your TV either by letterboxing put
34. e times for three speeds to rewind the show FAST FORWARD Press up to three times for three speeds to fast forward RECORD Press RECORD while watching a show or with a show in focus to record STOP Exits out of a recorded show or stops a recording in progress If you re watching that show full screen PAUSE Pauses the show you are watching Infrared Receiver Infrared Receiver When a button on the remote is pressed the infrared signal is sent to an IR receiver The receiver then sends commands to electronic components For the remote to send its signals to the system s IR receiver it must have a clear view of the front panel see the figure above Subchannel Separator Many networks broadcast multiple digital subchannels For example some networks broadcast four standard definition subchannels identified using a decimal point such as 09 09 1 09 2 and 09 3 When using the arrow buttons to navigate the electronic program guide these channels appear in order in the channels listing To access these subchannels directly using the remote buttons use the LAST button which also has a dot on the number pad to represent the decimal point For example to go directly to channel 09 2 on the remote control number pad press 0 9 LAST and then 2 N NorthwesTel 19 Using Your Pulse TV Advanced Remote Your remote will automatically allow you to control the menu delete 20 Pulse T
35. econnect or refresh that connection 108 Recording Space The Recording Space card displays the amount of Recorded TV storage space used by recorded shows In Settings navigate to the Recording Space card and oress OK For details see the Gateway hardware chapter EXTERNAL HARD DRIVE You may connect one external hard drive at a time to the rear eSATA port on the Gateway system the Mobile App the Mobile App allows you to use your iPad as a remote control for your Media Player You can also use the Mobile App to schedule and manage recordings The the Mobile App card in Settings helps you set up the application once you ve downloaded it Remote Control of your Media Player This setting allows you to turn off your Media Player s ability to be controlled by an alternate device like your iPad NorthwesTel 109 Super Ticker When you select the SuperTicker settings card you ll be able to determine which categories appear in your SuperTicker screen display To remove a category simply oress OK to clear it Closed Caption Most viewers use these settings to turn closed captioning on or off however you can select one of the following closed caption cards to set other preferences e Display Preferences Choose a font type window background and color and other similar closed caption display settings e Digital Services Scroll through the additional digital stream service cards pro vided and press OK to mak
36. formatting of the external hard drive 4 Once the external hard drive is recognized and properly formatted the scheduler will include the additional space in scheduling decisions Disconnecting Your External Hard Drive Disconnecting an external hard drive while it is in use playing a recording or recording a show can result in corrupting stored data 1 Manually stop all recordings in progress by selecting the program card in the main menu and then choosing stop recording 2 Inthe Settings category select the External Hard Drive card 3 Select disconnect and then press OK 4 You may be presented with a message that the drive is still busy If this happens please repeat the disconnect process at a later time NorthwesTel 127 Reset Button There are two modes to the reset button located on the back of your Media Gateway 1 To reset all the Media Gateway functionality excluding Wi Fi press and release the reset button 2 To reset the router and Wi Fi to the factory defaults press and hold the reset button for ten seconds or more You will know that you ve held the button long enough when the Record light flashes LED Display The following LED displays are visible on the Media Gateway Power LED Appears when the Media Gateway is currently powered on Link LED Appears when a computer is connected directly via Ethernet to the Media Gateway Battery LED Appears when the battery is present and charged
37. g and the details of these are as follows SSID The factory default SSID for your router is taken from the Media Gateway serial number on the bottom of the Gateway You have the option to change the SSID to a more friendly recognizable name Passphrase The factory default passphrase for your wireless network Is printed on the label on the bottom of your Media Gateway You may want to change this passphrase to something more secure In addition you may want to change it periodically to maintain security levels Connecting Devices to Your Network If you are using a wireless network you will need to enter the SSID and passphrase to connect additional devices Each device that you connect should have instructions on where to enter this information If you are using a wired network you may need to configure the TCP IP settings on the computers you are connecting after you attach the Ethernet cable NorthwesTel 129 Configuring Your Ethernet Connection If your computer is equipped with a LAN card providing an Ethernet connection you may have to configure your computer s TCP IP settings The steps that follow will guide you through setting your computer s TCP IP settings to work with the Teleohony Gateway Requirements Make sure you have the following before attempting to configure your Ethernet connection e Computer with One of Windows 2000 Windows XP Windows Vista Windows 7 MacOS X Ethernet interface e Ethe
38. gs Keep Until lets you set the program to be deleted at the point of your choosing Lock Prevents someone from watching the recorded program without a PIN Record Series you ll get this option if you only have a single episode recorded NorthwesTel 35 Folder Options If you bring a folder of episodes into focus and press OK you ll see the following options e See all times e Recording options e Delete all 36 Options The Options card appears in the Recorded TV category and lets you set your personal recording preferences Select the Options card and you ll get access to Sort Options The recorded TV sort options allows you to choose whether recordings appear in ascending or descending order as well as whether they are sorted alphabetically or by date Canceled and Deleted When you chose to record one show over another due to a conflict or someone in your household does sometimes it s hard to remember why that canceled show isn t Showing up in Recorded TV Your Media Player keeps a list of shows that you have scheduled that will not record as well as shows that did not record The shows above focus have not aired yet while the shows below focus have already aired Scheduled to Record You can confirm that a show is set to record using the Scheduled to Record category In Scheduled to Record you can also cancel a recording and access your recording options for each show Just pick the show y
39. he Menu Keys provide the ability to replay skip pause play stop record last channel fast forward and rewind e Navigation Keys The Navigation Keys can be used to navigate up down right left back next and channel up and down in the onscreen guide e Number Keys Use to select the channel you want to watch The Trackpad screen allows you to use gestures on your device screen to perform many of the functions that can be done with the remote The gesture options are shown on the screen NorthwesTel 9 Settings Screen The Settings screen allows you to modify the settings for many of the screens in the app Guide setting allows you to e Choose if you want the channels sorted numerically or alphabetically e Determine if your filter matches are displayed highlighted or stacked DVR setting allows you to e Choose how to resolve space conflicts select from automatically or ask e Determine if you want to use default options or prompt for options when scheduling new recordings e Select DVR default settings start stop episode limit keep and accept e Turn Confirm Cancel and Delete on or off Account setting allows you to e Log out of the app e Manage Media Player names e View terms of use 92 Sync setting allows you to e Merge settings from the Media Player and the app e Copy settings from the Media Player to the app e Copy the settings from the app to the Media Player Replace Settings
40. how Sumay Infor fom y Fi 7 SPACE A Keyword search lets you search for any word contained in a show s program information For example if you Know the actor in a show but can t remember the title you can search on the actor s name and all programs featuring that actor will appear in the list To search by keyword enter each letter by selecting it and pressing OK You ll see results on the left filter down with each letter you enter Press the left arrow and use the up and down arrows to scroll through them SEARCHING TIP Did you know that you can use your remote control keypad like a mobile phone keypad For example by pressing 222 on your remote control you will enter the letter C By pressing 33 you will enter the letter E e CLEAR Clears the entire entry e OQ Enters a space e 1 Enters a backspace N Northwestel 63 Find By Category NorthwesTel TV If you re in the mood for a certain type of show Find by Category gives you a way to browse what you re looking for When you press OK with Find by Category selected you ll see a list of categories along the vertical band and a list will display the shows in each category An Option card in each category will take you one level deeper in the menu and allow you to browse subcategories 1 CATEGORY 4 SUB CATEGORY OPTION CARD Category describes the type of Each category will contain a card search you re currently doing
41. ie ratings Hv N Northwestel 89 Recorded TV Screen In the Recorded TV screen you can manage your DVR and control settings for Priorities Recorded TV Scheduled TV and Series Selecting a show within any of these screens will bring up the setting options for that show The options may include Play Series Recording Record Series Options and Delete Selecting any of these options prompts you for further actions Shows in the Recorded TV screen will have a banner indicating the status of the recording as shown above 90 Remote Screen NOTE The remote screen can only be used while your device is connected to the wireless network from your Media Gateway The Remote screen allows you to use your device as a remote control for your Pulse TV Media Players e Media Player Selection You can select the Media Player you want to control from the top right corner of the app To make It easier to man age you may want to go into the Settings screen and select Account and then rename your Media Players to something like Living Room Family Room or Bedroom e Quick Select Keys The Quick Select keys allow you to instantly jump to select category cards on the Pulse TV smart menu You can select the Channels view the Recorded TV screen or the HDTV screen listings e Shortcut Keys The Shortcut Keys allow you to quickly bring up Recorded TV DVR Video On Demand VOD the Grid Guide Grid and Live TV e Menu Keys T
42. ions are The TV Channels category makes it easy to find what you want to watch N NorthwestTel 41 TV Channels Layout 42 TIME With the current time you ll Know when your show begins CURRENT CHANNEL Displays the channel that is playing in Mini TV If the program is recorded an icon will display the current status i e play or pause MINI TV Even when channel surfing Mini TV always keeps you in the action FOCUS PROGRAM Pressing INFO on this item brings up an action menu oo AVAILABLE TV PROGRAMS Displays all of the programs available in your TV lineup that are currently airing RECORDING ICON Displays an icon if the show is recording or scheduled to record INFORMATION PANEL Displays program information about the show in focus PROGRAM INFORMATION Displays the next three upcoming shows that will air on the channel in focus TV Channels Focus 4 o Different areas of the card provide more information about the TV program in focus ls CATEGORY The name of the category moved into focus SHOW TITLE The name of the program in focus SHOW LENGTH The selected program s duration RECORDING ICON Displays an icon here if the selected program is currently recording or scheduled to record 5 PROGRAM SCHEDULE Displays the selected program s air time CHANNEL NUMBER The selected program s channel number
43. ize media as it scrolls by N NorthwestTel 11 Action Menus N NorthwesTel TV When you press INFO with an item in focus you ll get a list of options for that item in an action menu Use the up and down arrow buttons to scroll through your action menu options Action menus have a focus just like the main menu To select an option bring it into focus and press OK To close the action menu either select close or press the left arrow button 12 Mini TV MINI TV N NorthwesTel TV The Mini TV lets you keep an eye on what you re watching while you re browsing the menu The Mini TV will show you what s currently playing whether it s a photos slideshow TV program or Jukebox album e To enjoy the media in the Mini TV full screen press ZOOM on your remote control e To watch Live TV regardless of what s playing in the Mini TV press LIVE TV NorthwesTel 13 Remote Control The Remote Control makes using your Media Player easy to use while giving advanced users full control Using Your Remote Your remote will automatically allow you to control the menu Q OOJO NorthwesTel 15 Shortcut Buttons 16 0 900 DVR Goes to the Recorded TV category VOD Goes to the Pulse TV Video On Demand category 3 GRID Activates the traditional Grid Guide view of TV programming 4 LIVE TV Goes to full screen live TV regardless of what s currently in focus Menu Navigation
44. lter guide listing by genre star rating TV rating or movie rating 8 Activity Icon When this icon is spinning the app is loading content or connecting When it stops moving all content has been loaded 9 Handle Icon This handle allows you to expose or hide the Favorites and Show Hide Channel In Guide Icons 10 Select Date By selecting the dropdown arrow you can select the date and time that you would like the guide to display N Northwestel 87 scheduling Recordings Alaska Fish Wars When selecting a program from the channel guide a new window will pop up with options for that program listing The new window will give a description of the show the rating of the show and the cast information when available If the listing is currently available to watch then the option to tune to the channel and watch that show will be presented There will also be an option to record the program and if it is part of a series there will be an option to record the series as well 88 search Screen The Search screen allows you to search by e Title e Actor Actress Name e Director e Genre e Keyword e Description The search screen will search the entire guide as well as any recorded content that on the DVR The results can be filtered by e Al e TV Shows e Movies e Recorded TV There are also filter icons at the top right of the Search screen that allows you to filter oy HD genre star rating TV ratings and mov
45. ms 1 Press OK with any locked program in focus 2 Enter your PIN to unlock all programming temporarily or choose more options to only unlock the current channel Unlock for a Specified Amount of Time 1 Inthe Settings category scroll to the Parental Controls card and then press OK 2 Choose settings within Parental Controls scroll to the Set Relock Timer card and then press OK 3 Enter your PIN if prompted 4 Choose the unlock duration between one and six hours 5 Once set the Parental Controls category card displays the selected relock time 106 Menu Customization The Menu Customization feature in Settings allows you to configure your main menu and choose how TV Channels display Configure Main Menu The main menu configuration section allows you to toggle each category on or off for menu display There are some categories like Settings that cannot be turned off Sort Options for TV Channels This feature allows you to choose whether the TV channels sort in ascending menu up the vertical list or descending menu down the list NorthwesTel 107 Skip Pressing the SKIP button on the remote moves you forward in recorded or stored programs in set increments In Settings navigate to the Skip card and press OK Select the increment you want to apply to the SKIP button on your remote Local Network Status Local Network Status will provide information on your network connection and allow you to r
46. nk Teade fetes Py Heeei Fie e Diii iar Erhai rt mia bedi Ae ma Porter arg Por Meret ee F rete Peon venien 6 CPAP H i Lao ii i eet apes Gre rier oe et TCP IPv4 Selected 5 Double click Internet Protocol Version 4 TCP IPv4 to configure TCP IPv4 The TCP IP properties window for the version you selected appears 6 For TCP IPv4 select Obtain an IP address automatically and Obtain DNS server address automatically unless instructed otherwise by your cable provider kerar Feces Gene 6 Oe Peery miisi er Bains teme ee b prin ie a i ia mea r a _ m rea ieee err a T me ge E ks pega agen phy OP co gees Be pps fee ge P ge ee airi a DST a nami n mrii Pe aahi ne am n ee ee ee We ii phe mei el es ee aS a le i ae eg Ss Paaha aiT i a b be F ee eh oe n Po es aaas m Pu krg ee ihe Tay H T l id p bar r moe pE eee p Sear 8 ew e arh m 3a bingy PA e e ee koir T Hrein PE ee Hri 7 Click OK to accept the new settings and close the Properties window NorthwesTel 137 TCP IP Configuration for Windows 7 and 8 Follow these steps to configure the Ethernet interface on a Windows 7 and 8 operating system 1 Open the Windows 7 Control Panel Hj egr ees hopoan wat Ey eee pinih nea a a Tanp ba a a ee L he T aS eae s fot ee pal 138 3 Click Network and Sharing Center ie p se oe leg ee ee ee a DT aa P TEn TEE en E j a a a a z4 ee et be
47. on Menu Options lf the show will air in the future you ll see Record once Add to Favourites Lock See all times Set reminder Allows you to set a reminder that will aopear before the show airs Record series If the show is currently recording you ll see Stop recording Stops recording the current show but does not delete the portion already recorded Watch Add to Favourites See all times Recording options Gives you a list of elements to alter about the way the program will record If the show is scheduled to record you ll see Recording options Cancel recording Removes the program from the recording lineup Add to Favourites Lock See all times NorthwesTel 49 Recording a Show The easiest way to record an individual show is to press the record button with that show in center focus If you want to record a series just press the info button and select record series from the action menu 50 Recording Options NorthwesTel TV If you have record once or record series selected you ll see an arrow to the right that allows you to access recording options You can also access recording options from the action menu of a show that s currently recording or scheduled to record scheduled to Record Recording options for a single episode scheduled to record e Keep Lets you decide when the show will be deleted e Get Series Sets the entire series to record e Stop Allows you to set
48. ons To pair the remote 1 If your remote came with a USB dongle insert it into either a front or back USB port of the Media Player Wait until you see a message confirming that the dongle has been detected This takes approximately 30 seconds 2 Point the remote at the Media Player and press and hold the Up and SETUP keys until the remote Power button blinks rapidly 3 After a few seconds you should see two slow remote Power button blinks indicating that the remote has successfully paired 22 Full Screen TV With the mini guides available in full screen TV the Media Player makes channel surfing fun NorthwesTel 23 Flio Bar When you re watching full screen TV the Flip Bar is your mini menu Pressing an arrow or the OK button or changing the channel will bring up the Flip Bar giving you program information about what you re watching what s on next and what s on other channels The main panel of the Flip Bar gives you the program name air time and channel Use the up and down arrows to change the channel displayed in the Flip Bar without leaving the program you re watching On the right you ll see what s coming up next for the channel displayed in the Flio Bar You can see further into the future by pressing the right arrow button to highlight that panel and then using the up and down arrow buttons to scroll through programming The Flip Bar will automatically disappear after five seconds but you
49. ou want to manage and oress INFO NorthwesTel 37 Options Series Options For details on the Series Options menu see the Channels chapter Recording Defaults In Recording Defaults you can determine your preferences for the following settings that will then be applied each time you record a show e Keep Decide how long shows will be stored e Episode Limit Determine how many episodes of a series request to keep at once e Accept Decide whether you ll record first run or repeats for a series request e Close e Start Start programs early or late e Stop Stop programs early or late 38 Recording Space The storage meter lets you know how much space you have left for more recorded programs It s located in two places in the main menu the Settings category and the Recorded TV category Press OK with the Storage Info card in focus to view details N Northwestel 39 External Hard Drive To expand the space you have for recorded programs you can connect one external hard drive at a time to the rear eSATA port on the Media Gateway When selecting an external drive keep in mind that your Media Gateway only supports eSATA storage devices marketed or certified for DVR use For instructions on how to set up and disconnect an external drive see the Media Gateway Hardware chapter 40 TV Channels With all of the channels available these days It s tough to Know what all of your opt
50. ou would like to continue recording Screen Saver If there has been no activity for more than 30 minutes while browsing the main menu the Media Player will change to full screen TV with the last watched channel playing to help extend the life of your TV screen If live TV has been playing on the same channel for five hours without any input from the remote the Pulse TV screen saver will be displayed To return to the main menu press the MENU button NorthwesTel 3 Recorded IV Your Media Player makes it easy to watch and manage your recordings from one place in the main menu Recorded TV 32 Intro to Recorded ITV Rerorcnd TY N NorthwesTel TV In the horizontal menu you ll find the Recorded TV category All of the recorded and currently recording shows are listed in the vertical band in alphabetical order Episodes of a series are grouped into folders you ll see the individual episodes in the preview panel to the right To watch a show select it and press OK And if you ve already watched half of the show you can choose whether to resume where you left off or start over from the beginning N NorthwestTel 33 Recorded IV Layout 6 CHANNEL LOGO Displays the channel of the recorded show RECORDED SHOW ICONS Let you know if the show is in danger of deletion or protected against deletion FOCUS Displays the channel number logo and an indication of whether a show is part of
51. our options and lets you make a choice Space Management Shows are automatically kept until more room is needed You can protect shows from deletion from the Recorded TV category see the following chapter for details When you schedule a new show to record your Media Player will check to make sure that your Media Gateway hard drive has enough room If your hard drive does not have enough room for the new recording you ll receive a message informing you that when the new show airs some recordings may need to be deleted in order to make room for the new show If all of your current recordings are protected against deletion you ll get a message that your show may not be recorded NorthwesTel 53 Change Time Slot Tha 6 Chatiye Tine Shot If you want to compare what s on in the future across multiple channels start from TV Channels press the NEXT button and the entire vertical list will show the next half hour s programming Shows that have not started airing yet will appear gray while currently airing shows will be black You can use the NEXT button to view up to two weeks of upcoming shows The BACK button will take you one half hour earlier The SKIP button advances the category forward 24 hours and the REPLAY button goes back 24 hours If you browse to another TV category like a filter or TV Favourites the time slot will be maintained To return to the current time just press the MENU button You can also
52. r Media Player features To read a tio scroll to one that interests you and press OK 114 Messages You ll receive a new message whenever there is information from Pulse TV like the availability of a new feature NorthwesTel 115 Receiving Messages The Messages category is located in the main menu Bring the Messages category into focus and your messages will appear in the vertical band Press OK to view each message Use the NEXT and BACK buttons to page through the message Once you have read the message you can choose to close the message mark it as unread or delete it E eS New Message When you receive a new message a mail icon appears at the bottom left of your main menu k As soon as you have read all your messages the icon will disappear 116 Fa Filters The Media Player comes with several filter categories for viewers who know what they like to watch and want an easy way to find it NorthwesTel 117 Intro to TV Filters Channels Channels List Filtered a om pes Q e MO eo The main menu contains a group of filter cards that only show you the types of programs for that category Filters include TV Music News Kids Sports Movies and HD Each filter will display live TV as well as recorded VOD and PPV programs that fit that category Like the Channels category the TV filters have a Change Time Slot card that allows you to browse up to two week
53. r View card and press OK to turn the PIN prompt on or off Northwes el 105 Locking and Unlocking Programs Locking by Channels or by Rating 1 Inthe Settings category scroll to the Parental Controls card and press OK 2 Choose settings You ll be taken to the Parental Controls menu Use the right arrow to choose either TV Ratings Movie Ratings or Lock By Channel 3 Each card contains a list of the rating systems or a list of channels Scroll to the format or channel you want to control Lock the rating or channel by choosing it and then pressing OK on the remote When you lock a rating all ratings for more restrictive content are also locked For example if you lock the TVPG rating then the TV14 and TVMA ratings are also locked automatically because these ratings are for more mature audiences than TVPG When unlocking the reverse is also true If the V Chip in your TV is enabled you may see a black screen after tuning to a Channel with blocked content No Pulse TV menu flip bar sound effects or any other audio or video are shown or heard To correct this change to an unblocked channel or disable all V Chip functions and use the parental control features provided by the Pulse TV system to regulate viewing Turning Off Parental Controls To unlock or change all parental control settings go to the Settings category scroll to the Parental Controls card and then press OK Follow these instructions to unlock selected ite
54. ress CLEAR on the remote control Clear the entire Favourites list by selecting the Options card you might need to scroll down to see it and then choosing clear all from the action menu NorthwesTel 121 Internet Account Access Your Media Player comes with Internet access to your account which allows you to record shows and manage your DVR while you re away from the TV 122 Online Scheduling From your Pulse TV account you can schedule a program to record on your DVR from any computer with Internet access Online scheduling uses real time conflict resolution so you ll Know immediately if there are any problems recording your program NorthwesTel 123 Online Management You can use your online Pulse TV account to check the list of shows you have scheduled to record From this list you can manage your recordings 124 Other Features You can also use your online account to add Flickr users so that their photos display in the Photos category of the main menu Checking Interestingness will add that popular Flickr feature for display as well If you want to add Web sites for display on your TV you add them to your online account by typing the url NorthwesTel 125 Media Gateway Hardware There are a number of features of the Media Gateway device that you might need to use 126 External Hard Drive You can expand the amount of hard drive storage on your Media Gateway by connecting a DVR certified eS
55. rnet cable supplied e IP address subnet gateway and DNS information for installations not using DHCP How to use this chapter The following list shows the procedures for modifying the TCP IP settings on the computer The procedure is slightly different depending on the operating system that you are using Please ensure you are using the correct steps for the operating system on your computer Follow the links below for instructions to configure your Ethernet connection on your operating system e TCP IP Configuration for Windows 2000 e TCP IP Configuration for Windows XP e TCP IP Configuration for Windows Vista e TCP IP Configuration for Windows 7 e TCP IP Configuration for MacOS X 130 TCP IP Configuration for Windows 2000 Follow these steps to configure the Ethernet interface on a Windows 2000 operating system Note Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer select Start gt Settings gt Network and Dial up Connections gt Local Area Connection 2 Inthe Local Area Connections Properties window highlight TCP IP by clicking on it one time then click on Properties Note If your computer has more than one Ethernet card you may have to select the appropriate Ethernet card in the Connect using area of the Local Area Connection Properties window 3 Click Obtain an IP address automatically and Obtain DNS server address automatically then click
56. rs in focus will take you to that particular folder in the VOD library To browse the entire library press OK with the Movies card in focus N NorthwesTel 7 VOD Library When you enter the Pulse TV VOD library you ll see a list of movie folders by category VOD Options When you see a program you like press OK and you ll get the following list of options e Preview Plays the trailer for the selected movie e Lock Uses Parental Controls to block access to that channel e Buy Purchases the movie so that you can watch it immediately PIN Entry The first time you try to purchase a VOD program or purchase a PPV program or set Parental Controls you ll be prompted to create a PIN that you will then enter before you make additional purchases You can turn the PIN prompt off from the Parental Controls section of the Settings category See the Settings chapter for details 68 My Rentals When you select the My Rentals card you ll see a list of all of the movies you ve currently rented along with a My Adult Rental card Selecting the adult rental card will take you to a list of any adult movies you may have rented Movies will continue to appear in this list until the rental has expired You can begin watching a movie by pressing OK If you begin watching a movie on one Media Player you can watch that movie in another room in the exact place you left off by pressing INFO and choosing resume
57. s into the future to see what s on You can also use the BACK and NEXT buttons to move through time TV Filters also have a preview panel to the right that displays upcoming shows for live TV channels in focus and additional information for other types of programs For live TV channels you can navigate this panel the same way as the Channels category 118 Movies on TV Chutes Tite Si In addition to currently airing and recorded movies The Movies on TV category also has a Pulse TV VOD card for quick access to all of the movies available for you to watch right away When you bring the VOD card into focus a list of top releases will appear in the preview panel You can select the VOD card to access the VOD category or you can press the right arrow to browse the top releases NorthwesTel 119 Favourites The Favourites category is a convenient way to access your favorite TV channels videos photos and music 120 Favourites The Favourites category provides easy access to the media you like the most You can build your Favourites list from any channel that appears in the TV channels category or IV filters excluding any channels blocked by parental controls You can also add a folder or file from your computer To add an item press INFO with that item selected and choose add item to Favourites You can delete a single item by selecting it and choosing remove from Favourites from the action menu You can also p
58. tent choose the device that interests you and press OK e To open a folder of content press OK If you have an individual file selected that you would like to play press OK If you have a folder selected and you would like to view a list of options for the content of that folder press INFO Supported Files i a Tai e Photo JPEG GIF BMP and PNG files e Music MP3 WMA and AAC unprotected files and LPCM files e Video MPEG 1 MPEG 2 MPEG 4 H 264 and WMV files These file types are available through DLNA servers that support transcoding Content that is protected by Digital Rights Management DRM will not be accessible NorthwesTel 73 Adding to Favourites For easy access you can add content to the Favourites category in the main menu Press INFO with a folder or item selected with the exception of individual songs and choose add item to Favourites The content will then appear in the Favourites category 74 Player Controls Once you are enjoying a piece of media the following player controls can be used Slideshow Music Video e PAUSE e PAUSE e PLAY e PLAY e PLAY e PAUSE e BACK e STOP e STOP e NEXT e BACK e SKIP e NEXT e REPLAY e STOP NOTE Northwestel supports media sharing from Windows devices to Pulse TV It does not support DLNA based sharing of personal media from Apple products to Pulse TV IN NorthwesTel 75 Pay Per View Watch premium programming with e
59. the recording to stop early or late e Start Allows you to set the recording to start early or late Recording options for a series scheduled to record e Keep e Series Options Allows you to set recording preferences for the entire series e Stop e Start N Northwestel 51 Currently Recording N NorthwesTel TV Recording options for a single episode currently recording e Keep e Get series e Stop Recording options for a series currently recording e Keep e Series options e Stop series Options e Keep e Episode limit Determines how many episodes will be stored automatically e Accept Determines whether you ll accept first run only or repeat episodes e Timeslots Lets you record only epsiodes airing at a certain timeslot e Priority Sets the priority order of your series recordings e Cancel series Cancels the scheduled recordings e Start e Stop 52 Conflict Management Wee p at ach G6 Bk 1147 120 pm st ll arr 95 104130 TS a Fruti il kh 137 1219 pa ly C Ansi i Eh 12871141126 pe TE Roache Ss i t khia 1 ald pee Jea a N NorthwesTel TV Your Media Gateway comes with six tuners which means that you can record up to six shows at once unless someone is watching live TV at the same time In the event that there is a tuner conflict such as when you have six recordings scheduled and are watching another live show your DVR will bring up an action menu that outlines y
60. ting black pillars on the top and bottom of the content or cropping the content to fit For Widescreen TVs determine how standard content displays on your TV by first choosing Widescreen 16 9 and then selecting maintain displays standard content as is or stretch stretches the standard content to fill the TV screen 112 Recording Defaults Recording Defaults provides access to the same settings that are available in Recorded TV See the Recorded TV chapter for details External Hard Drive When you plug in an external hard drive this setting will help you initialize setup as well as provide options for disconnection Audio Output Use the Audio Output card in Settings to identify the type of connection to audio equipment Choose from the options that the Media Player system can output Dolby Digital stereo or mono Depending on the broadcast content and your audio receiver s capabilities sound effects may not be heard when selecting Dolby Digital as the audio output mode N NorthwesTel 113 Grid Guide The Grid Guide setting allows you to enable or disable the Grid Guide application Channel List You can remove channels from displaying in the Pulse TV Main Menu by scrolling to the desired channel and pressing OK to select or de select the channel If a channel appears in your Channel List that you do not subscribe to you can remove it here Tips This category provides information on using you
61. u When cards are in focus they appear raised and highlighted 5 VERTICAL LIST Contains all of the items in the current horizontal category N NorthwestTel 9 Horizontal Categories N NorthwesTel TV Once you ve pressed the MENU button to bring up the main menu the top level of choices will appear in a horizontal band use the left and right arrow buttons to browse through your choices There are a couple of features to be aware of with the horizontal categories 1 Auto Expand When you bring a horizontal card into focus all of the choices in that category will open up in a vertical list 2 Navigation Fade Back When a vertical list appears the horizontal navigation fades Simply pressing the left or right arrow buttons will bring the horizontal menu right back 10 Vertical Lists Change Time Skat N NorthwesTel TV End of List Marker A thin colored line that defines the beginning and end of a vertical list Option Card Some categories contain cards that allow you to take action on the entire vertical list Pressing OK on these option cards will reveal all of the actions available Option cards will differ in appearance from the rest of the cards in the list In some areas of the main menu such as Find by Category the option card will allow you to access a deeper level of the menu Turbo Scroll If you hold down an arrow button you can increase your browsing speed The icons will help you quickly recogn
62. use the Change Time Slot card to move the category to a future time slot With that card selected press the right arrow Use the up and down arrows to select a time slot and press OK The vertical band will now display the time slot you selected 54 Grid Guide ting oe r doh The Media Player offers an optional Grid Guide view for people who prefer to find programming in that layout You ll see the Grid Guide card below focus when you first enter TV Channels Bring it into focus and press OK The Grid Guide works similarly to the rest of the main menu e Arrow buttons navigate the guide e INFO brings up a list of options e SKIP will cycle forward 24 hours REPLAY will cycle back 24 hours e BACK and NEXT will move through the guide in 30 minute increments e ZOOM will alternate between the guide and full screen TV e If you are looking at the present time in the guide MENU will return you to the main menu e Black shows indicate currently airing programs gray shows will air in the future e OK tunes to the show if it s currently airing brings up an action menu if it s on in the future IN NorthwesTel s55 Grid Guide Genres Fa bai e FEW mir jen The Grid Guide has four different types of programming that are easy to spot by color e Movies Red e Sports Green e Children s Purple e News Grey 56 Change Time Slot Channis ET D Chiipe Time Shy N NorthwesTel TV el i E 5
63. vices and updates N Northwestel 7 TV Music News A collection of TV music A filter that displays all channels to match your of the 24 hour news taste and mood Channels and current news programming Sports Movies A filter that displays all A filter that displays available sports content all available movies including live and recorded TV as well as VOD Favourites A filter that lets you add your favorite TV video photo and music content to one convenient place Kids Access all children s programming in one consolidated list z HDTV A filter that displays all of the high definition content The Main Menu Layout N NorthwesTel TV 1 TIME 6 INFO PANEL With the current time you ll know Depending on the item in focus when your show begins this area either provides more information about that item or a 2 CURRENT CHANNEL selection of choices for that item Displays the channel that is playing in Mini TV If the program is 7 CARD recorded an icon will display the Items in vertical lists are called cards Current status i e play or pause 8 CATEGORY 3 MINI TV Items in the horizontal band are Lets you keep watching your called categories When a category program while you browse is in focus the name of the category appears in the top of the focus area 4 FOCUS The current selection is in the focus area of the men
64. ys the time corresponding to each show 6 SELECTED SHOW The currently selected show Pressing info on the selected show brings up an action menu with options Channels Action Menu N NorthwesTel TV Pressing INFO with a show in focus brings up an action menu with all of the options for that show 1 CHANNEL LOGO 5 NOTE PAGES The logo for the program s channel Number of pages of program information 2 SHOW TITLE The name of the program or item 6 NEXT amp BACK Use the BACK and NEXT buttons to 3 PROGRAM SCHEDULE page through the note The time the program begins and ends 7 OPTIONS The list of options available for the 4 PROGRAM INFORMATION selected TV program Additional show information such as show title repeat cast and crew N NorthwesTel 47 Action Menu Options N NorthwesTel TV If the show you re watching is currently airing you ll see the following options in the action menu e Record once Records only the currently airing episode of the program including the portion in the live TV buffer e Watch Plays the program in full screen TV e Add to Favourites Adds the channel to your Favourites category e Lock Activates Parental Controls for the selected channel e See all times Presents a list of all of that program s air dates times e Record series Sets the entire series of that program to record You ll only see this option if the show is part of a series 48 Acti

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