DIGITAL TV USER GUIDE
Contents
1. and choose the category you would like to search SETTING FAVOURITES MIC TA a Build a personalized list of your favourite channels from Setup on the Main Menu Then easily access them from the Main Menu or the amp icon on the Quick Access Menu Select amp to add a channel to your Favourites list from any program information screen ABOUT THE GUIDE PROGRAM INFORMATION AT YOUR FINGERTIPS Press gD on your remote to access TV Listings for the current time Program title A JUL i pe lio repi be LE mo EN l 1 85 a Meatioal The surprising career e af the man they call a Start end time Program description Recordings Program rating Favourites TV Listings appear in a grid format when you press Do select listings By Channel Use the Aje buttons to see listings on other channels and the lt gt buttons to see listings at other times Listings are colour coded to help you identify different types of programs as follows SS SSS ae A eee A A Blue Regular programs Purple Movies Green Sports Light Blue Children s programs UNDERSTANDING THE MINI GUIDE The Mini Guide allows you to watch television and view program listings at the same time Mini Guide is seen on the lower portion of your television screen To access Mini Guide press O on your remote The Flip Bar shows you program information as you change channels Information on the Flip Bar includ2. AMAZING ENTERTAINMENT MY EASTLINK ADVANI E DIGITAL TV USER GUIDE EASTLINKZ TABLE OF CONTENTS 1 0 Using Your Remote 1 4 6 Free with Subscription 9 2 0 Navigating Digital Menus 2 4 7 Accessing OnDemand 9 2 1 Quick Access Menu 2 5 0 Using Digital Video Recorder 10 2 2 Action ICONS ooo 2 5 1 Record Programs 10 2 3 Main Menu ooo 3 9 2 Recorda SETS essais an 10 2 4 Parental Controls w icccsesiesses 3 5 3 Record Two Shows at Once 10 2 5 Enhanced Searching 3 5 4 Watch Recorded Programs 11 2 6 Setting Favourites 4 5 5 Control Live TY ecos 11 2 7 About the Guide 4 5 6 Instant Replay 11 2 8 Understanding Listings 4 NS A 11 2 9 Understanding Mini Guide 5 6 0 Multi Room DVR 12 2410 Using FID Bal aci 5 6 1 Receiver Features 12 2 11 Ordering Pay Per View 6 6 2 EUPEN ae IS 2 12 Cancelling Pay Per View 6 Ooo FUNCIONE rusas 18 3 0 High Definition 7 6 4 Schedule Recordings 13 4 0 EastLink OnDemand 8 6 5 Delete Recordings 13 Al Free Zone sisisi 8 0 0 DVR PONES vircitasnceasarenvences 13 4 2 Movie Rentals 8 7 0 Digital TV Questions 14 Bs AS no 8 AA A
3. Bj to arrange the listings By Title By Date or By Channel Select a recording by pressing O Choose a to resume watching this recording where you left it or O to restart the recording from the beginning To delete a program select the E icon Using your DVR you can control live TV Anytime you tune to a channel the DVR begins making a temporary recording of whatever you re watching So you can Pause if the phone rings Rewind the scene you missed and Fast Forward to return to live TV Press Page B or EY on your remote to replay Press Page e repeatedly to continue skipping back in 15 second increments To activate Slow forward press Pause and then Fast Forward To use Slow rewind press Pause and then Rewind To return to regular speed press Play MULTI ROOM DVR ACCESS DVR RECORDINGS FROM ANY ROOM IN THE HOUSE LOVE YOUR DVR FROM ANY ROOM Multi Room DVR from EastLink gives you entertainment on your terms letting you view your DVR recordings from any room in your home that has a Digital Receiver Share recordings across all your networked TVs and finish watching a saved recording in one room that you started in another This is entertainment freedom RECEIVER FEATURES DVR DCX 3400M e Schedule or delete a recording change recording options slow motion functionality or control live TV e Pause rewind and fast forward live TV and recorded programs e Access recordings storage details and other DVR opti
4. VR NAVIGATING DIGITAL MENUS Quick Access Menu offers shortcuts to key Guide features Just press from anywhere in the Guide or even while you are watching a program and you ll have access to features like Search Favourites Digital Music and more Use Q ES to highlight an action icon and press Qu select ES Go to the Main Menu DVR Go to your DVR recordings or schedule Go to Pay Per View Menu search for Movies Sports and other categories Go to the Digital Music Guide ONDEMAND Go to EastLink OnDemand e Go to Movie Search Go to Sports Search ES Go to Kids Search MAIN MENU Main Menu gives you easy access to all features Simply press O twice then select from the options available including TV listings by time by channel parental locks favourites local weather and more Press the Cf D AE on your remote to highlight a menu option press O and you re on your way EastLink Digital TV lets you set Locks to restrict viewing by program by channel or by television and movie ratings The Guide will require entry of a 4 digit Locks PIN that you define Select Locks Setup to make your parental control choices You can also set up a separate PIN to restrict PPV and VOD purchases Select Setup from the Main Menu then select PINs Setup to enter your PINs With your Guide you can search program listings by categories such as Movies Sports Kids OnDemand Favourites and more Select Search from the Main Menu
5. channels amp access to many more il e e High Speed Internet 20 Up to 20 Mbps download modem speeds gt gt EastLink Telephone Keep your existing number O includes all Calling Features ADD EVEN MORE ADVANTAGES TO YOUR BUNDLE EastLink Digital Themes Great Digital programming to suit every member of your family EastLink Long Distance Only pay for what you use or benefit o O from a flat rate plan Voicemail to Email Have your telephone voicemail messages O directed right to your email account Internet Security Services 0 0 0 Suite of 4 services Double your Internet Speed 40 Mbps Internet e EastLink Wifi Enjoy the convenience of O a Wireless Modem Bundle availability varies by area Contact us for details eastlink ca EASTLINKZ EASO 0078 29 06 11
6. dult cee 8 4 5 Subscription Channels 9 Select device with these buttons Exit Guide Return to Program Digital Channel Guide Selects item highlighted Moves one day forward or back in guide Adjusts the volume Customized list of favourite channels Mutes volume EastLink OnDemand Menu DVR recordings USING YOUR REMOTE Information on program you are watching or have highlighted Press once for the Quick Menu or twice for the Main Menu Arrows move the on screen cursor amp also act as play stop rewind and fast forward functions Moves menu and program guide screens forward one page at a time Recalls last channel or back one screen Pay Per View Menu Play Rewind Fast Forward Stop Pause and Record When using OnDemand you can use either of two sets of buttons to play pause stop rewind and fast foward your selection _ indicates your current selection The Remote Control pictured above may not be exactly like the one provided as part of your package However basic functions should remain the same QUICK ACCESS MENU ACTION ICONS Return to the previous screen O Watch this channel or program O Set or cancel a recording A Set locks for title channel or rating View upcoming times for the selected title A Set or cancel a reminder V Go to your favourites or Set Cancel this channel as a favourite Order PPV and other pay services Option available only with a D
7. eceiver Are there any additional programming fees to use The Movie Network OnDemand amp Mpix OnDemand service No These are FREE with your subscriptions to The Movie Network and Mpix However other options will be added to the OnDemand menu in the future that will allow you to select other OnDemand programming on a Pay Per View basis If have an EastLink Digital Video Recorder DVR can record The Movie Network or Mpix programming Yes you can for regularly scheduled programs channels 201 207 but when in OnDemand mode programming cannot be recorded Where is the OnDemand service available The majority of EastLink customers will have access to OnDemand and we are working hard to upgrade the few areas that cannot Visit eastlink ca or consult EastLink Customer Service for more information How can EastLink provide OnDemand service when other providers can t The EastLink fibre optic network allows for the two way storage and retrieval technology needed to deliver OnDemand services Digital TV technology is the platform of the future in home entertainment How do check a Receivers Message A receivers message is indicated with a flashing red light on the receivers display panel Press the Menu button on your remote followed by the House icon on the Main Menu screen Arrow down on the Main Menu screen until you get to the Messages option Select the Messages option to view your unread messages How to change my Pri
8. es program name start and end time channel current time and a brief program description Press CHAN W to change channels and see the Flip Bar on screen When you find a program that you like press O to make the Flip Bar disappear or press for more program details To pull up the Flip Bar while you are already on a channel just press the button on the remote ORDERING PAY PER VIEW Bastin T P PPV movies and events are at your fingertips with Ma EastLink Digital TV Access PPV from the Main Menu or the Quick Access Menu Select one of the options like PPV By Time or Event to go to PPV listings e From any of the PPV listings press Rl arrows to highlight the desired program Press O to see a Pay Per View Program information screen e To purchase the program highlight the 4 icon and follow the on screen prompts to complete and confirm your order e That s it A reminder will automatically display on your screen as the movie or event is about to start Press O to go to your PPV selection CANCELLING PAY PER VIEW Eastin T gt To cancel a PPV order before the program starts e Select the ordered program in any of Am the listings menus there will be a sign in the instant information BUY e From the information screen select the BY Action icon and follow the prompts to cancel the order e f for some reason you do not tune your digital receivers to the PPV channel at the beginning of the sh
9. ons by pressing List on the EastLink remote e Record up to 40 hours of HD programs or 140 hours of standard definition programming e One DVR can be a part of the Multi Room DVR network NETWORKED DIGITAL RECEIVERS DCX 700M e Allow customers to view completed recordings and recordings already in progress e Access recordings on networked TVs by pressing List on the EastLink remote e Play fast forward rewind pause skip ahead or skip back recorded programs e Watch different recordings simultaneously in multiple rooms up to 2 in HD amp 1 in SD or 3 in SD e HD content recorded on the DVR can be viewed in HD or will automatically be converted to SD for SD TVs MULTI ROOM DVR EQUIPMENT Multi Room DVR is comprised of one HD DVR receiver as your primary outlet and up to 3 additional HD receivers that access the primary outlet via a secure personal network MULTI ROOM DVR FUNCTIONS The primary DVR controls all DVR functions scheduling deleting recording settings pausing Live TV and more The networked receivers allow you to view sort play fast forward rewind pause skip ahead or skip back your DVR recordings SCHEDULE RECORDINGS Recordings can only be scheduled on the primary DVR The networked receivers only allow you to view completed recordings or those in progress DELETE RECORDINGS Recordings can only be deleted from the primary DVR If a recording is being played in another room y
10. ority shows The priority function allows you to prioritize your recorded shows Press the Menu button on your remote Select the DVR icon then select the Series Recordings option The left column indicates your current prioritized shows ranked in order Highlight a show and use the Page Up Page Down buttons on your remote to change its priority ranking Use the Checkmark icon to confirm change NOTES CONTACT EASTLINK CUSTOMER SERVICE Call 1 888 345 1111 or visit www eastlink ca about contact dealers for a list of EastLink dealers in your area For more information on the Digital TV interactive guide as well as wiring diagrams and set up information on connecting your EastLink Digital TV Box with your other equipment please visit eastlink ca PRIVACY POLICY The EastLink Privacy Policy as well as the detailed Code of Fair Information Practices are available at eastlink ca EastLink collects uses and discloses personal information primarily to set up and maintain your account and effectively deal with issues concerning your EastLink services Secondarily personal information may be used to develop market and or maintain products and services however if you wish to withdraw consent for this purpose please visit eastlink ca or call 1 888 345 1111 BUNDLE UP AND SAVE WATCH SURF amp TALK WATCH amp SURF WATCH amp TALK SURF amp TALK EastLink TV 100
11. ou cannot delete the recording until the recording is no longer being viewed DVR FOLDERS Recordings of the same program are organized into a folder so they are easier to sort through If you want to view your programs individually you can turn off DVR Folders through the DVR Setup menu on the primary DVR DIGITAL TV QUESTIONS Understanding Parental Control Digital TV allows users to control viewing by using the following features Ratings Locks Allows customers to restrict viewing by rating If you have restricted a rating the viewer will require a PIN code to watch the program Hide Adult Titles In the guide settings turn on the Hide Adult Titles option to prevent any Adult rated titles from showing in any menu Please note that the above features use the ratings provided in the program information of the iGuide Purchase PIN Restricts purchases made with the remote control When this feature is activated anything that has a one time charge associated with it will require the PIN code be entered during the order process This will work for any Pay Per View order including OnDemand options Service Lock Restricts access to the OnDemand service in general and asks for the PIN code when trying to access the menu This way customers can have control over who can view titles and use OnDemand Do need any additional equipment to receive this service No All you need is an EastLink Digital TV R
12. ow It will be cancelled and you will not be billed HIGH DEFINITION AMAZING PICTURE AND SOUND THAT S THE ADVANTAGE OF EASTLINK HD What is HD EastLink HD offers unparalleled picture clarity with rich vibrant colours and Dolby Digital 5 1 surround sound What you need 1 An HD ready Television Set 2 A Digital Receiver with HD capability 3 A subscription to EastLink High Definition programming HD FOX Qro 0 ror Q my SH Y Seattle cp familyHD Seattle Boston Boston una EPAY E e FOX OF WSH mmz Om TUD Boston Seattle Boston a a East West A pes A aae Ct ONYE FOX mech memo fip apta Ls a Toronto West hai West Seattle Boston WON ire super SERIES MD 75DA theScorenp suger AAG feie Umi HO OWN Meana Ze yy HD meho Sa RO X WSK co EE NED dh Toronto BC HD Extra R Hb HDNet OASISE awe Subscription to the standard definition channels may be required to receive HD versions Monthly rental fees for HD receivers may apply High Definition channels are not available in all areas Call for channel availability EASTLINK ONDEMAND WATCH WHAT YOU WANT WHEN YOU WANT THAT S THE ADVANTAGE OF EASTLINK ONDEMAND Free to EastLink Digital TV customers EastLink OnDemand offers a library of entertainment on your time Get access to over 5 000 movie titles primetime hits series and more whenever it s convenient for you Plus you can pause fast forwa
13. rd and rewind just like a DVD player FREE ZONE With the OnDemand Free Zone you will receive FREE OnDemand programming such as kids content music videos and more _ Pe l l or o ME SAM ILLUSIBN ambient tv Py pudo Ci ANFN RESEARCH ial Fe he Global gt e EastLinxtvaes E pe aan ON DEMAND HARE MOVIE RENTALS Just click on the VOD button located on your remote and search the categories Once you find the movie you want to watch follow the on screen prompts to rent the movie The charge will be automatically added to your EastLink statement Plus keep your movie for 24 hours to watch it again and again EVENTS Includes HBO and Showtime Ultimate Fighting Championships King of the Cage and PRIDE Fighting Championships Viewers can catch replays of the biggest events with All Day Event Tickets and themed programming ADULT Including Blind Date Uncensored Jerry Springer Uncensored and more SUBSCRIPTION CHANNELS For a low monthly fee gain access to an unlimited all you can watch library of shows with new shows added each week OnDemand Subscription 2 FREE WITH SUBSCRIPTION Subscribe to a channel and get OnDemand for FREE ON M DEMAND AM super Ar CHANNEL ACCESSING EASTLINK ONDEMAND USING THE Mas MENU Press once to display the Quick Access Menu oan E Then select enpemand and press O Press twice t to Aa the Main Menu Then select emmm _ from
14. the Main Menu options USING THE ONDEMAND BUTTON Simply press on your EastLink Digital TV remote Please ON DEMAND note that some remote models may not have this button USING YOUR DIGITAL VIDEO RECORDER RECORD PROGRAMS Recording with a DVR Is easy Just press the RECORD 1 button on your remote while watching TV or in program listings Your recording begins immediately for current programs and a recording is automatically set for future programs RECORD A SERIES Your DVR makes it easy to record multiple episodes of a TV series And you never have to miss an episode since DVR detects line up changes and adjusts recording times automatically You can set the DVR to record only new first run episodes repeats or all episodes To schedule a Series Recording highlight a program from any of the program listings and press RECORD E twice Then select Create a Series Recording FasL E RECORD TWO SHOWS AT ONCE Because certain DVRs are equipped with two tuners Dual Tuner you can set recordings for two different programs that air at the same time While recording two programs you can watch and control either program up to the point of live TV by using the SWAP button on your remote Only with DVR receivers 10 WATCH RECORDED PROGRAMS CONTROL LIVE TV It is easy to access all your recorded programs by selecting DVR on the Main Menu Select My Recordings to view your recordings Press Ef or
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