INSTALLATION & OPERATING INSTRUCTIONS - Garland
Contents
1. INSTALLATION amp OPERATING INSTRUCTIONS for MERCO OVERHEAD FOOD WARMERS MODELS FW amp NW SERIES EZNW 36 shown Upon receipt of this unit immediately unpack and inspect for possible concealed shipping damage If unit is found to be damaged save all packing materials and contact your delivery carrier within 5 days Refer to Shipping Damage Instructions enclosed for detailed instructions Failure to follow these instructions will negate Merco Savory s or your ability to file claims and receive compensation for shipping damage TO BE SERVICED ONLY BY AUTHORIZED PERSONS CERTIFIED SERVICE AND PARTS P N 001201 REV 8 8 07 GENERAL INFORMATION MODELS FW LFW NW HWFW HWLFW FW DUAL and LFW DUAL series with or without prefix EZ Merco Food Warmers are shipped completely assembled with wiring and ready for mounting Use wire suitable for 90 C 200 F Each unit is shipped with two hanger tags mounted on each end These should be used for chain mounting Use 16 single jack chain or equivalent For undershelf or pass through installation on 8 wide models bend the hanger tag 90 INSTALLATION CAUTION on FW EZFW LFW EZLFW FW DUAL EZFW DUAL LFW DUAL amp EZLFW DUAL series units do not install closer than 1 4 inch from the top of the unit 1 inch at ends and 3 inches at the sides Do not install over a combustible surface closer than 12 inches for UL models and 15 inches for CSA models On NW and E2. RODUCTS LIMITED WARRANTY Merco Savory LLC Merco warrants this product to be free from defects in material and workmanship for a period of e One 1 year from the date the product is installed or eighteen 18 months from the date of shipment from our facility whichever comes first Heating elements only two 2 year warranty against burnout excluding breakage from date of shipment from our facility e Hot Food Server products only one 1 year labor two 2 years parts from the date of shipment from our facility During the warranty period Merco shall at Merco s option repair or replace parts determined by Merco to be defective in material or workmanship and with respect to services shall re perform any defective portion of said services The foregoing shall be the sole obligation of Merco under this Limited Warranty with respect to the equipment products and services With respect to equipment materials parts and accessories manufactured by others Merco s sole obligation shall be to use reasonable efforts to obtain the full benefit of the manufacturer s warranties Merco shall have no liability whether in contract tort negligence or otherwise with respect to non Merco manufactured products WHO IS COVERED This Limited Warranty is available only to the original purchaser of the product and is not transferable EXCLUSIONS FROM COVERAGE Repair or replacement of parts required because of misuse improper c
3. ZNW series warmers do not install closer than 2 14 inches from the top of the unit 1 inch at the ends and 3 inches at the sides Do not install over a combustible surface closer than 18 inches On HWQFW HWEZFW HWLFW and HWEZLFW series warmers do not install closer than 1 1 2 inches from the top of the unit 1 inch at end and 3 inches at the sides Do not install over a combustible surface closer than 20 inches Do not make any additional holes in the outside shell for BX or conduit CAUTION Remove packing from around center and both ends of the heat tube when installing this unit Use porcelain wire connectors DO NOT USE PLASTIC WIRE CONNECTORS Use high temp glass cloth electrical tape when securing connectors DO NOT USE PLASTIC ELECTRICAL TAPE f your unit was supplied with appliance lamps they are teflon coated When replacing these bulbs they must be replaced with similarly coated bulbs This is mandatory to comply with NSF regulations These bulbs may be purchased from one of the Merco Savory authorized maintenance and repair centers TEMPERATURE ADJUSTMENT otandard Merco Food Warmers The standard unit comes only with an on off toggle switch and does not have the capability of adjustable heat Units with optional Infinite Control Due to the wide variation in applications products and environments the control dial s have setting numbers for your convenience For this reason you will need to experiment wit
4. are or storage negligence alteration accident use of incompatible supplies or lack of specified maintenance shall be excluded e Normal maintenance items including but not limited to light bulbs fuses gaskets O rings interior and exterior finishes lubrication de liming broken glass etc Failures caused by improper or erratic voltages Improper or unauthorized repair Changes in adjustment and calibration after ninety 90 days from equipment installation date This Limited Warranty will not apply to any parts subject to damage beyond the control of Merco or to equipment which has been subject to alteration misuse or improper installation accidents damage in shipment fire floods power changes other hazards or acts of God that are beyond the control of Merco e This Limited Warranty does not apply and shall not cover any products or equipment manufactured or sold by Merco when such products or commercial equipment is installed or used in a residential or non commercial application Installations not within the applicable building or fire codes render this Limited Warranty and any responsibility or obligations associated therein null and void This includes any damage costs or legal actions resulting from the installation of any Merco commercial cooking equipment in a non commercial application or installation where the equipment is being used for applications other than those approved for by Merco LIMITATIONS OF LIABILITY The
5. h the control dial s to determine which setting maintains the best food qualities for your products Due to a break in period the settings may need adjusting during the first 30 days To adjust the control dial s turn the dial s to setting 4 and monitor the temperature of your product If the product temperature is too low adjust the dial s to a higher setting If the temperature is too high adjust the dial s to a lower setting CLEANING Turn unit off or disconnect the power supply and allow a few minutes for the unit to cool down before cleaning Your unit should be wiped down daily with a soft damp cloth and cleaned weekly with a scotch brite pad Avoid excessive water or cleaning solution on the unit as it may allow the electrical connections to become corroded and or cause the unit to fail Your unit may require more frequent cleaning depending on conditions in your particular environment The heat tube should be rotated one or two turns weekly to ensure a clean and proper connection which will help lengthen the life of the heating element s 2 FW amp NW Series Ops Manual i 1 Remove the 4 screws holding 2 Loosen the screws on the the access panels onto the unit heat tube collars one on each 2 per panel end of the tube 3 Remove the hex head 4 Carefully remove the end retaining nut from the on off panel remove the on off switch switch Remove the 3 screws and disconnect the white wire holding the e
6. nd panel onto the Remove the wire nut from the unit switch end opposite end of the heat tube The tube is now ready to be taken out of the unit 5 Reassemble in reverse order For units with an infinite control both ends of the heat tube will have wire nuts FW amp NW Series Ops Manual EZ TUBE INSTALLATION AND REPLACEMENT INSTRUCTIONS CAUTION PRIOR TO REPLACING A HEAT TUBE MAKE SURE THE CONTACT IS CLEAN IF IT IS BURNT OR DIRTY REPLACE THE SOCKET 1 Remove the tube guard by pushing against the face of 2 Place the left tip of the tube under the white the warmer with left thumb and bowing the cross brace socket receptacle of the terminal Raise the tube upward with your right hand Pull the brace free into the slot and apply enough inward pressure to Remove the lengthwise brace compress the terminal slightly 3 While keeping the tube compressed into the left 4 Raise the tube into direct alignment with the terminal of the socket position the right end of the tube center of the right terminal Release grip slowly directly beneath the right socket allowing the compressed left socket terminal to lock tube into position NOTE These instructions are based on the unit laying on a work surface upside down CAUTION Be sure the tube is centered in the socket terminals before placing the warmer in the upright position and turning on power 4 FW amp NW Series Ops Manual LIMITED WARRANTY FOR COMMERCIAL P
7. preceding paragraphs set forth the exclusive remedy for all claims based on failure of or defect in products or services sold hereunder whether the failure or defect arises before or during the warranty period and whether a claim however instituted is based on contract indemnity warranty tort including negligence strict liability implied by statute common law or otherwise and Merco its servants and agents shall not be liable for any claims for personal injuries incidental or consequential damages or loss howsoever caused Upon the expiration of the warranty period all such liability shall terminate THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER WRITTEN ORAL IMPLIED OR STATUTORY NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE SHALL APPLY MERCO DOES NOT WARRANT ANY PRODUCTS OR SERVICES OF OTHERS REMEDIES The liability of Merco for breach of any warranty obligation hereunder is limited to i the repair or replacement of the equipment on which the liability is based or with respect to services re performance of the services or ii at Merco s option the refund of the amount paid for said equipment or services Any breach by Merco with respect to any item or unit of equipment or services shall be deemed a breach with respect to that item or unit or service only WARRANTY CLAIM PROCEDURE Customer shall be responsible to e Immediately advise the Dealer or Merco s A
8. uthorized Service Agent of the equipment serial number and the nature of the problem e Verify the problem is a factory responsibility Improper installation or misuse of equipment are not covered under this Limited Warranty e Cooperate with the Service Agency so that warranty service may be completed during normal working hours e Travel Time not to exceed two hours and mileage not to exceed one hundred 100 miles Portable equipment weighting less than ninety 90 pounds must be delivered to the Service Agent at Customer s expense GOVERNING LAW This Limited Warranty shall be governed by the laws of the state of Delaware USA excluding their conflicts of law principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty Merco Savory LLC 1111 North Hadley Road Fort Wayne Indiana 46804 USA www mercosavory comMm FW amp NW Series Ops Manual 5 This page intentionally left blank FW amp NW Series Ops Manual This page intentionally left blank FW amp NW Series Ops Manual Merco Merco Savory LLC 1111 North Hadley Road Fort Wayne Indiana 46804 United States of America Telephone 260 459 8200 Facsimile 260 436 0735 Service Hotline 800 678 9511 www mercosavory com No CERTIFIED SERVICE AND PARTS A pi
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