Note II BestBuy SWAS Installation Manual
Contents
1. Found on side of box Installation Notes Issues Retail Mode App Download Complete Incomplete Circle which GSIII Phone s on display did not finish downloading Left GSIII Middle GSIII Notes Store Manager Name Signature Date Please be sure to send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com2. HOLMAN November 9 2012 Note II BestBu This manual outlines the step by step installation of the Note II y Phone and Retail Mode APP Download for existing Samsung SW AS Devices on display Installation Manual Technical Assistance 1 855 441 6965 mf HOLMAN Page 1 TABLE OF CONTENTS Before Installation amp Protocol Contents amp Required Supplies To Begin Installation Connecting GSIII Phones to WiFi Retail Mode APP Overview APP Download amp Testing Installation Device Layout Uninstalling Galaxy Note Disc Sensor Removing From Note amp Add to Note II Installing Galaxy Note II Installing S Pen Cradle amp S Pen Installing Graphics Uploading USB Content Install Sintra Cover Cleaning amp Final Instructions Checklist Sign Off Sheet 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN BEFORE INSTALLATION amp PROTOCOL BEFORE INSTALLATION 1 Confirm install date 1 2 days in advance with HOLMAN 2 Obtain Managers name and number for day of installation PROTOCOL 3 Arrive to store on time and be polite and professional with store employees and customers 4 Wear clean HOLMAN shirt and pants 5 Foul language and unprofessional conduct will not be tolerated 6 Damage to devices graphics or displays must be reported to HOLMAN immediately HOLMAN is not responsible fo
3. O a i M wi Fi Wi Fi networks Scanning 7 Once successfully connected Connected will appear under the SSID 8 If WIFI is not connecting verify above information with Manager Holynet PLEASE CALL TECHNICAL ASSISTANCE OTC 1 855 441 6965 IMMEDIATELY IF YOU ARE UNABLE TO CONNECT TO WIFI Samsung AP Too 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN RETAIL MODE APP OVERVIEW RETAIL MODE APPLICATION OVERVIEW Samsung s Retail Mode application is the first of its kind giving both consumers and sales reps a truly unique retail experience Customers will be guided through a looping video to view top features and experiences of the Samsung Galaxy Note Il The Samsung Retail Mode key solutions 1 Optimize settings on the device 2 Prevent shoppers from altering the experience 3 Media content apps and critical settings will be protected If a shopper takes pictures with the camera removes pre set media or even adds a screen lock pattern on the phone all of the alterations will be restored to the predetermined defaults just two minutes after the shopper walks away Important Note Estimated download time is 15 minutes per device MUST BE CONNECTED TO WIFI TO DOWNLOAD amp TEST APP Download APP on existing phones Test APP on NOTE Il Fi x p e 160 Lesmill Road Toronto
4. a Vanguard Security Wrench b Tri wing Security Key c Holman Phillips Screwdriver 1 From far right post Using the Phillips Screwdriver unscrew the Disc Sensor Boot from Disc Sensor attached to Retractor from far right post 2 Unplug Retractor from Disc Sensor 3 Unplug coupler from Disc Sensor and Galaxy Note 3 Using the Tri wing Security Key unscrew security screws from brackets 4 Remove all brackets from Note ie I a M3B 275 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma HOLMANDISC SENSOR REMOVE FROM NOTE I amp ADD TO NOTE II 1 Use the Security Wrench Ask Store Manager and place around Disc Sensor on Galaxy Note as shown 2 Twist Security Wrench to the right to remove Disc sensor from back of device 3 Place Note in envelope 4 Find UPS label with store address in top left corner and stick to envelope 3 Clean the Disc Sensor using an alcohol pad 4 Peel the backing on new Disc Sensor adhesive pad and stick to clean Disc Sensor 5 Peel backing on Disc Sensor adhesive pad and stick to Note Il as shown 6 Bring round security sensor tab to front and place at top right corner of Note II Do not cover camera De ee TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN INSTALLING NOTE I 1 Place main security bracket on top of Disc Sensor and secure with screws 2 Attach side security brackets and s
5. Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN GOOGLE ACCOUNT SET UP FOR APP DOWNLOAD GOOGLE ACCOUNT SET UP 1 Once connecting select Access Point AP must be OPEN Next Samsung Account SKIP Google Account YES Enter Email and Password Reference Appendix 2 Sign in Next gt Continue Accept Done 9 Join Google NOT NOW 10 Set up Credit Card NOT NOW 11 Next 12 Drop Box No Thanks 13 Finish 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma HOLMAN APP DOWNLOAD amp TESTING INSTRUCTIONS DOWNLOAD RETAIL MODE FROM PLAY STORE From home screen tap the Play Store icon Search the market and select Galaxy S III Retail Mode Canada On the APP detail page select the Download button On the Permissions page select Accept amp Download Once installation is complete select the Open button When prompted to accept a list of activation permissions select Activate Once complete you will be prompted to enter in a password a English Password 4555 b French Password 6555 select the Confirm button in the bottom right 9 Confirmation page will appear This will indicate that you have completed the download and installation of the Retail Mode APP The Retail Mode APP will now begin placing media fil
6. security wire loop to center wood beam with screw and wire management piece or washer as shown Se a M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma _ HOLMAN INSTALL GRAPHICS 1 Remove current GS III graphic left 2 Replace with new header POP graphic right The next big thing is here samsung GALAXY Sl Samsung GALAXY Note II 25 i r co E a B Cc n ai mS Pursue your passions PSinsuned 3 Install shelf graphics as per specifications below there are two different size units Please see Appendix 1 for further detail 7c T E aso os i stan e Ma A i rtn gt J S h j i a lt P Er Ma A AX y ied eel SRR 7 mat vos J TS me a _ pe 2 A 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com aA e HOLMAN UPLOADING USB CONTENT 1 Remove WDTV unit from inside tabletop Unit is attached with velcro Gently free the unit 2 Leave it plugged in and place it somewhere accessible 3 The only input connections to the WDTV media player are the power adapter HDMI cable and USB key there should be no other connections 4 Ensure the WDTV is turned off before removing the old key and replacing it with the new key 5 Press the power button on the remote to turn the WDTV off The wh
7. 41 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN TO BEGIN INSTALLATION UPON ARRIVAL TO STORE Ask an available sales associate to speak with the Manager Introduce yourself to Manager and explain why you are there and provide them with Holman Business Card Ask Manager a To deactivate security system in display unit b For Vanguard Security Wrench 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN CONNECT GS3 PHONES TO WIFI 1 Turn on GSIII with button located on right side of the phone 2 To set up the Galaxy SIII network connection swipe the top screen downwards O Settings Wi Fi 3 Click the gear icon to enter settings 4 Select the local WiFi Bluetooth Auto ana DECENT oftware update p More settings 5 From the list of Wi Fi networks select the applicable one based on the store you are installing in Wi Fi settings ji networks WirelessWave rfgww COWLAN Tbooth Wireless rfgtb Holynet WETC rfgwe OTC Samsung AP Too FutureShop futureshop Best Buy bestbuy SamsungAP 6 Enter the applicable password then click Connect WW TBooth amp WETC Password Smartphone Future Shop Password Future5h0P2012 Best Buy Password B35tBuy2012 Show password Show advanced options Cancel Connect
8. 41 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf e HOLMAN INSTALL SINTRA COVER Sintra is provided to prevent cables from dangling 1 Push up all danging cables and boxes up through opening 2 Remove backing from velcro 3 Clean area around opening with alcohol swab 4 Adhere sinto cover opening 5 Check there are no other dangling cables and move back any accessories that were moved during installation 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Page 18 CLEANING amp FINAL INSTRUCTIONS Cleaning Instructions 1 2 Make sure all protective plastic has been removed from contents and devices Gently wipe down any dirt dust and fingerprints on contents and devices Cleaning products PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED WITH NO BOXES OR PLASTIC LAYING AROUND BEFORE LEAVING JOB SITE AS HOLMAN WILL BE NOTIFIED IF THIS IS NOT THE CASE Final Instructions 1 Voluntary Bag Check All installers must notify store Manager upon leaving and present open their tool bags voluntarily for a bag check Complete Sign Off Sheet with Manager s signature Take a 2 3 Photos of the completed installation from different angles 1 Full Shot amp 1 Close up Take a photo of signed Sign Off Sheet Email all photos including photo of Sign Off sheet to note2 holmanexhibits com
9. Report completion of installation Provide HOLMAN business card if you did not already do SO 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Page 19 CHECKLIST CHECKLIST Q 0D O DOD U UO O E 0D O O U Test WiFi Connection on GS III Phone Replace Galaxy Note I with Galaxy Note Il Record IMEI from Galaxy Note II on Sign Off Sheet Attach S Pen Cradle on display as per drawing Assemble S Pen Security Wire and feed wire below surface of display Install Header Graphic and 3 Shelf Liner Graphics Test Galaxy Note II in Retail Mode Download Retail Mode APP on 2 GSIII Phones Upload Commercial with USB Key Stick Confirm accessories below are Samsung OEM Place Tech Support stickers on back of devices Place old Note 1 Device and WD Remote in UPS Return Envelop supplied and mail at UPS store drop box or return to HOLMAN Send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma HOLMAN SIGN OFF SHEET HOLMAN As per the installation requirements of our store have examined the display unit and it has been installed properly and the devices are in working order Store Address Galaxy Note Il IMEI
10. ecure with screws BE SURE NOT TO COVER SIDE BUTTONS WITH BRACKETS 3 Plug Power Coupler end into Disc Sensor 4 Plug other end of Power Coupler into Phone 5 Plug Retractor into Disc Sensor 6 Drop Disc Sensor Boot on Disc Sensor and secure with Micro Phillips Screwdriver 7 Note Il is ready to be placed on post sP 3B 2T5 TF lo ooo 441 1077 P Tt Laboa P T 1 410 441 3556 holmanexhibits com A _ HOLMAN INSTALLING S PEN CRADLE amp S PEN 1 Locate location of cradle mapped out on layout of display 2 Clean surface of display where cradle will be placed 3 Peel off all protection films of adhesive underneath the cradle 4 Place and press firmly to mount on display Va 6 Hold S Pen and put it into the security holder and pull JA security holder up to the head of S Pen 5 Open box with security wire and accessories N E l _ Security holder Lower part o aAA PO aN H d Da Lid with wire f Upper part Oe j 7 Plug the lid upper part into the holder covering head of S Pen gt a AY 8 Feed other end of security wire through Note II power source hole in display surface 9 Collect extra wire from under display and attach together with black cable tie to shorten length of wire above display top surface 10 S Pen and S Pen Cradle are installed 11 Take the cover off under side of display that is velcroed on to expose wires 12 Screw S PEN
11. es in gallery altering settings on phone and installing two applications 10 The On Device Demo APP is one of the apps to be installed 11 Screen will automatically appear and indicate that it is Loading Demo Content 12 The status bar will indicate how far along the download is Be sure to turn off WiFi to use Mobile connection 13 After all of the content is loaded the On Device Demo application will begin running automatically 14 When application prompts choose either English or French 15 Return to the home screen and select Play Store icon 16 Tap the soft menu key bottom left corner by the home button select Settings 17 Check the Auto Updates App box 18 Return to home screen and demo will begin to play automatically ao el ee Sa 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN INSTALLATION DEVICE LAYOUT Digital Content GSIII and Note II POP Graphic GSIII and Note I Live Device Placement a White GSIII b Blue GSIII c Grey Galaxy Note II with S Pen Shelf POP GSIII amp Note Il Feature Benefits Accessories a Samsung OEM b 3 Party Branded Samsung SAMSUNG 2 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf _ HOLMAN UNISTALLING NOTE Required Tools
12. ite LED on the front will turn off when the unit is off 6 Remove old USB key and replace with new key 7 Press power button on the remote to turn the Jf The auto play content coud not be accessed WDTV on The white LED should turn on immediately but it may take up to a minute for the screen to appear on the TV 8 If the following message appears The auto play content could not be accessea use the arrow buttons to select the green checkmark and press OK to continue to the Home Screen 9 Press the Setup button on the remote or use the arrow buttons to select the Setup icon and press OK 10 Select Operation menu and press OK 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN UPLOADING USB CONTENT 11 Select the Auto Play option and press OK 12 Select Auto Play Video and press OK 13 Select DISK and press OK 14 Select DISK 0O and press OK 15 Select Select here and press OK 16 Select the green checkmark and press OK to return to the Auto Play menu 17 NOTE Press the power button to turn off the unit to ensure the new settings are saved 18 Press the power button again to turn the unit back on and videos should loop automatically 19 Watch the videos play and that they REPEAT from the first video AUTOMATICALLY 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 4
13. r any damages that occur on site Any costs incurred to repair or replace properties will be charged to installer PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED BEFORE LEAVING JOB SITE FAILURE TO COMPLY WITH THE ABOVE WILL RESULT IN NON PAYMENT 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A a HOLMAN CONTENTS amp REQUIRED SUPPLIES CONTENTS EXISTING CONTENTS 1 Samsung Galaxy Note Il 2 S Pen 1 2 GSIII Phones 3 S Pen Security Wire Install Box a 1 White 4 Acrylic S Pen Cradle b 1 Blue 5 UPS Return Envelope 2 Samsung TV 6 Technical Assistance Stickers a USB Key Return to 7 HOLMAN Business Cards HOLMAN 8 POP Header Graphic 3 Galaxy Note Return to a 2 Sizes Only one Graphic HOLMAN per store a Security Bracket 9 POP 4 Shelf Liner Graphics b Disc Sensor 10 USB Key English or French c Round Sensor 11 WD Remote Control d Power Coupler 12 Sintra Piece For under display 4 Small Header Graphic 13 TOOLS a Tri wing Security Key b Tamper Proof Bit c Micro Phillips Screwdriver d Alcohol Cleaning Pads e Disc Sensor Adhesive REQUIRED SUPPLIES Pads 1 Standard Tool Kit 2 Cleaning cloth 3 Bottle of Cleaner Pre Installed Samsung TV Wall 1 Wireless USB Adapter Installer to bring on site a USB Key New Content to be installed 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 4
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