Note II Wind & Mobilicity Installation Manual
Contents
1. HOLMAN November 15 2012 Note II Wind amp Phone and Retail Mode APP Download for existing Samsung Mobi licity Devices on display Installation Manual This manual outlines the step by step installation of the Note II Technical Assistance 1 855 441 6965 rM Page 1 HOLMAN TABLE OF CONTENTS Before Installation amp Protocol Contents amp Required Supplies To Begin Installation Testing WiFi on GSIII Phone Retail Mode APP Overview Google Account Set up APP Download amp Testing Deactivating Security Alarm Opening Unit Replacing Acrylic Sign Installing amp Securing S PEN Security Wire Uninstalling GSIII Phone Installing Galaxy Note II Installing Galaxy Note Il Accessories Graphics Cleaning amp Final Instructions Checklist Sign Off Sheet 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN BEFORE INSTALLATION amp PROTOCOL BEFORE INSTALLATION 1 Confirm install date 1 2 days in advance 2 Obtain Manager s name and number for day of installation PROTOCOL 3 Arrive to store on time and be polite and professional with store employees and customers 4 Wear clean HOLMAN shirt and pants 5 Foul language and unprofessional conduct will not be tolerated 6 Damage to devices graphics or displays must be reported to HOLMAN immediately HOLMAN is not responsible for any damage2. of Note II and press firmly to mount ton display 8 Place S PEN in Acrylic holder 9 Add POP Shelft Graphic in center of phones between GS Ill and NOTE II 10 Ask Manager Associate to add price cards 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Page 14 CLEANING amp FINAL INSTRUCTIONS Cleaning Instructions 1 2 Make sure all protective plastic has been removed from contents and devices Gently wipe down any dirt dust and fingerprints on contents and devices Cleaning products PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED WITH NO BOXES OR PLASTIC LAYING AROUND BEFORE LEAVING JOB SITE AS HOLMAN WILL BE NOTIFIED IF THIS IS NOT THE CASE Final Instructions 1 Voluntary Bag Check All installers must notify store Manager upon leaving and present open their tool bags voluntarily for a bag check Complete Sign Off Sheet with Manager s signature Take a 2 3 Photos of the completed installation from different angles 1 Full Shot amp 1 Close up Take a photo of signed Sign Off Sheet Email all photos including photo of Sign Off sheet to note2 holmanexhibits com Report completion of installation Provide HOLMAN business card if you did not already do SO 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Pa
3. 14 The status bar will indicate how far along the download is Be sure to turn off WiFi to use Mobile connection 15 After all of the content is loaded the On Device Demo application will begin running automatically 16 When application prompts choose either English or French 17 Return to the home screen and select Play Store icon 18 Tap the soft menu key bottom left corner by the home button select Settings 19 Check the Auto Updates Apo box 20 Return to home screen and demo will begin to play automatically SS ae ee a 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN DEACTIVATING SECURITY ALARM OPENING UNIT 1 Ask Store Manager for security key pass 2 Find the security sensor under front ledge of display and Swipe card over to deactive alarm 3 Keep security pass with you as sensor may continue to be activated during installation DO NOT UNPLUG SECURITY SYSTEM 4 Peel velcroed panels off of both sides of display unit as shown 5 Side of unit with wiring is now exposed and accessible 6 Unscrew 2 screws at top inside of unit on both sides in order to access wires to lift top display up a 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com a HOLMAN REPLACING ACRYLIC SIGN 1 Slide top wh
4. Email and Password Reference Google Account List Sign in Next gt Continue Accept Done 9 Join Google NOT NOW 10 Set up Credit Card NOT NOW 11 Next 12 Drop Box No Thanks Or SO SY 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com a HOLMAN APP DOWNLOAD amp TESTING INSTRUCTIONS DOWNLOAD RETAIL MODE CANADA FROM PLAY STORE From home screen tap the Play Store icon Search the market and select Galaxy Note I Retail Mode Canada On the APP detail page select the Download button On the Permissions page select Accept amp Download Download using WiFi select Proceed Once installation is complete select the Open button Check Box When prompted to accept a list of activation permissions select Activate Once complete you will be prompted to enter in a password a English Password 4555 b French Password 6555 10 Select the Confirm button in the bottom right 11 Confirmation page will appear This will indicate that you have completed the download and installation of the Retail Mode APP The Retail Mode APP will now begin placing media files in gallery altering settings on phone and installing two applications 12 The On Device Demo APP is one of the apps to be installed 13 Screen will automatically appear and indicate that it is Loading Demo Content
5. ge 15 CHECKLIST CHECKLIST Q 0D O O U Ask Manager for security pass Test WiFi Connection on GS III Phone Download Retail Mode APP on 1 GSIII Phone Replace existing acrylic sign with new acrylic sign Assemble S Pen Security Wire and feed wire below surface of display Replace Galaxy GSIII on right post with Galaxy Note II Install S PEN device graphic S PEN cradle and center shelf graphic Test Galaxy Note II in Retail Mode LI Confirm accessories below are Samsung OEM Place Technical Assistance sticker on back of display LI Dispose of acrylic sign Q Ask Store Manager if GSIII is to stay in store inventory and have them sign off or place old GSIII in Return Envelope supplied and add UPS sticker with store address to mail at UPS store drop box or return to HOLMAN Record IMEI from Galaxy Note II on Sign Off Sheet and complete Sign Off sheet Ask Manager if they would like a copy for their reference send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf e HOLMAN SIGN OFF SHEET HOLMAN As per the installation requirements of our store have examined the display unit and it has been installed properly and the devices are in working order Store Address Galaxy Note Il IMEI F
6. hone 6 Leave middle bracket on disc sensor as this bracket will be reused 7 Peel velcro adhesive off of phone and replace on disc sensor to be reused for Note II 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com aA HOLMAN INSTALLING GALAXY NOTE II 1 Take S Pen out of Note II and remove protective covering 2 Place Note II in security bracket 3 Stick disc sensor with center bracket on Note II in allotted opening 4 Secure all brackets with security screws 5 Connect coupler from disc sensor to Note II 6 Place secured Note II on post with S Pen security wire attached 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ot _ HOLMAN INSTALLING NOTE II ACCESSORIES GRAPHICS P 1 Hold S Pen and put it into the security holder and P gt pull security holder up to the head of S Pen GF cacy vse aa pe Lid with wire __f D gt Upper part 2 Plug the lid upper part into the holder covering head of S Pen to secure security wire to S PEN 3 Move Note II S PEN to left side of phone 4 Peel protective cover off of 2 way on Note II graphic 5 Stick graphic on right side of phone under security bracket DO NOT STICK UNDER PHONE 6 Next take S PEN Acrylic Holder and peel protective cover on adhesive 7 Place at top left corner
7. ite display unit back to expose screws securing acrylic sign 2 Remove acrylic sign using Robertson Bit 1 to unscrew 3 screws 3 Peel protective covering on new acrylic sign 4 Secure new acrylic sign with same screws 5 Lift top white display unit up to expose wiring as shown 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN INSTALLING amp SECURING S PEN SECURITY WIRE 1 Feed S Pen security wire through opening in right post for Note II 2 Feed wire through until coiled part of wire is at mouth of post so excess is hidden 3 Secure loop at end of security wire around screw at center back of inside top as shown 4 Use cable tie provided to attach S Pen Security wire to Scorpion device security wire as shown 5 Replace top of display and all 4 screws securing top 6 Replace both side panels with velcro as you will not require anymore access to wiring 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com aA _ HOLMAN UNISTALLING GSIIl PHONE A 1 Uninstall White GSIII on right post 2 Using security allen key loosen disc sensor top screws only not side screw 3 Unscrew security screws to remove brackets 4 Unplug coupler from disc sensor and phone 5 Remove disc sensor by peeling velcro attachment off of p
8. nguard Security Wrench TEST WIFI ACCESS Instructions on following page 4 WiFi accessibility must be tested upon arrival 5 Test WiFi on one of the GSIII Phones on display as per instructions 6 If code does not work notify Manager immediately and compare above codes provided Without online access installation CANNOT be completed IF UNABLE TO CONNECT TO WIFI PLEASE CALL TECHNICAL ASSISTANCE 1 855 441 6965 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma HOLMAN TESTING WIFI ON GSIII PHONE 5 34 1 Turn on GSIII with button located on right side of the teks phone 2 To set up the Galaxy SIII network connection swipe the top screen downwards e mnnn amp sss Pq seen A 7 m Phone Contacts Messaging Internet f WHE Settings Wi Fi 3 Click the gear icon to enter settings 4 Select the local WiFi Bluetooth tions ia Data usage oftware update p More settings 5 From the list of Wi Fi networks select the applicable one based on the store you are installing in aii WirelessWave rfgww COWLAN Tbooth Wireless rfgtb Holynet Wireless rfgwe OTC FutureShop futureshop Best Buy bestbuy Wi Fi settings Samsung AP Too SamsungAP 6 Enter the applicable password then click Connect WW TBooth amp WETC Password Smartphone Future Shop Pa
9. ound on side of box Installation Notes Issues Retail Mode App Download Complete Incomplete Circle which GSIII Phone s on display did not finish downloading Left GSIII Notes Store Manager Name Signature Date Please be sure to send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com
10. s that occur on site Any costs incurred to repair or replace properties will be charged to installer PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED BEFORE LEAVING JOB SITE FAILURE TO COMPLY WITH THE ABOVE WILL RESULT IN NON PAYMENT 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN EXISTING CONTENTS 1 2 GSIII Phones with HOLMAN brackets 2 2 GSIII Adapters amp Power Cables 3 Acrylic Sign Dispose of once completed REQUIRED SUPPLIES 1 Standard Tool Kit 2 Cleaning cloth 3 Bottle of Cleaner Installer to bring on site Page 3 CONTENTS amp REQUIRED SUPPLIES 7 EOS ee NEW CONTENTS Galaxy Note II a Security bracket b S PEN with Security Wire Note II Graphic Tag Acrylic S Pen Cradle S Pen Security Wire Install Box Acrylic Sign HOLMAN Business Cards Return Envelope UPS Label TOOLS a Tri wing Security Key b Tamper Proof Bit c Micro Phillips Screwdriver d Alcohol Cleaning Pads HOLMAN to provide 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN TO BEGIN INSTALLATION UPON ARRIVAL TO STORE 1 Ask an available sales associate to speak with the Manager 2 Introduce yourself to Manager and explain why you are there and provide them with Holman Business Card 3 Ask Manager for Va
11. ssword Future5h0P2012 Best Buy Password B35tBuy2012 Show password Show advanced options Cancel Connect Ca e O 7 wi Fi Wi Fi networks Scanning 7 Once successfully connect Connected will appear under the SSID Holynet OTC Samsung AP Too 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com a HOLMAN RETAIL MODE APP OVERVIEW Samsung s Retail Mode application is the first of its kind giving both consumers and sales reps a truly unique retail experience Customers will be guided through a looping video to view top features and experiences of the Samsung Galaxy Note II The Samsung Retail Mode key solutions 1 Optimize settings on the device 2 Prevent shoppers from altering the experience 3 Media content apps and critical settings will be protected Ifa shopper takes pictures with the camera removes pre set media or even adds a screen lock pattern on the phone all of the alterations will be restored to the predetermined defaults just two minutes after the shopper walks away Important Note Estimated download time is 30 minutes per device MUST BE CONNECTED TO WIFI TO DOWNLOAD amp TEST APP GOOGLE ACCOUNT SET UP FOR APP DOWNLOAD GOOGLE ACCOUNT SET UP 1 Once connected select Access Point AP must be OPEN Next Samsung Account SKIP Google Account YES Enter
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