MyLink User Manual
Contents
1. Serial number MyLink Date of purchase 35 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil Canada China Denmark France Germany Italy Japan Jordan Netherlands New Zealand Norway Poland Spain Sweden Switzerland United Kingdom USA 36 detailed information on www phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Ger te GmbH 5020 Salzburg Lapperre N V 1702 Groot Bijgaarden CAS Produtos M dicos Sao Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario L5S 1V9 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S Nitivej 10 2000 Frederiksberg Phonak France SA 69500 Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East 11181 Amman Phonak B V 3439 ME Nieuwegein Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Phonak Polska Sp z 0 0 00 567 Warszawa Phonak Ib rica S A 03008 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 Stafa Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville IL 60555 3927 Independent general agents Manufacturer A complete list of Phonak distributors is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for informati2. f HUM One green flash Meaning MyLink is connected to the charger and is being charged The MyLink battery is fully charged User action Charging of a completely exhausted battery takes around two hours The battery will be about 80 charged within one hour Unplug the charger The green light disappears and MyLink is ready for use again The volume control toggle is in the maximum or the minimum position The volume control is in the middle position How your MyLink works Your partner wears a compact wireless transmitter such as EasyLink You wear MyLink around your neck visibly over the shirt or invisibly under the shirt gt d The speaker wears You wear MyLink the transmitter The wireless transmitter picks up your partner s voice and instantly relays it to your MyLink by radio The MyLink transforms the signal and sends it directly into your hearing instruments via wireless link Even in places where you are not satisfied with the performance of your hearing instrument alone MyLink will always provide you with a loud and clear speech signal Please consult the transmitter user guide for a detailed description of all the applications 14 Charging MyLink a Fully charge the battery of the MyLink and the transmitter before using the system for the first time An empty MyLink battery is e 80 charged after one hour e 100 charged after two hours Plug the charging unit into an ea
3. magnetic field in the MyLink neck loop may damages computer disks or loudspeakers if close to them 28 Most probable cause 1 Distance between the speaker and the transmitter e g EasyLink is too far 2 Local interferences Remedy 1 NO Reduce the distance between the transmitter and the speaker a Change the frequency in the transmitter and synchronize MyLink again see EasyLink user guide pages 22 and 25 b Increase the distance to the electrical appli ances like fluorescent lights or TV screens to minimize interferences picked up by the T coil in the hearing instruments A Electromagnetic fields from other equipment may create interference when the hearing in strument is in the T or MI program 29 Important points 30 Do not use two transmitters on the same FM channel Switch MyLink off when you enter a room with an activated loop system Do not use water or fluids for cleaning It is recommended to use Phonak CleanLine products Your hearing care professional will be glad to advise you Use original Phonak accessories only Be aware that FM signals might also be picked up and overheard by other receivers Before using MyLink and the transmitter in another country contact your hearing care professional to make sure your radio channels are permitted in that country MyLink may only be repaired at an authorized service center C With the CE symbol Phonak indicates
4. MyLink User Guide PHONAK CE hearing systems Welcome MyLink is a special multi frequency wireless receiver with neck loop for use in conjunction with a wireless transmitter The MyLink user hears the speaker s voice loud and clear even in noisy surroundings when communicating over a distance or in reverberating rooms MyLink wireless receivers are compatible with In the Ear hearing instruments custom products and Behind the Ear hearing instruments with T coil This user guide and the user guide from your wireless transmitter e g EasyLink help you obtain maximum benefits Ask your hearing care professional if you have any questions Phonak wishes you much hearing enjoyment with MyLink Contents Instrument description MyLink Status Indicator How your MyLink works Charging MyLink Getting started Hanging MyLink around your neck Switching MyLink on Controlling the volume Attaching and using headphones optional Operating distance Frequency synchronization Troubleshooting Important points Warnings 18 18 19 21 24 25 26 30 32 Declaration of conformity Service and warranty Phonak distributors worldwide 34 35 36 Instrument description Q Fixed side of the neck loop 2 Detachable side of the neck loop 3 Green orange MyLink Status Indicator D Toggle switch for volume control On off switch um 7 5V 250 mA G Charging soc
5. his product is disposed of correctly you will help prevent poten tial negative effects on the environment and human health 33 Declaration of conformity Hereby Phonak Communications AG declares that the MyLink multi frequency receiver is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC To obtain a copy of the Declaration of conformity please contact the local Phonak AG representative whose address can be taken from the list of Phonak distributors worldwide This device complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device does not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation A Warning Changes or modifications made to this equipment not expressly approved by Phonak Inc may void the user s authority to operate the equipment 34 Service and warranty Phonak provides a manufacturer s limited warranty for your MyLink This covers all manufacturing and material defects Problems with MyLink arising from improper handling or care and repairs made by an unauthorized party are not covered by the warranty Please ask at the point of sale for full details of this warranty The sales person will note the serial number of your MyLink below It will be needed in the event of a warranty repair
6. ket 2 Headphones socket 2 5mm MyLink Status Indicator Green indicator Orange indicator Battery almost empty Battery completely exhausted Charging in process Charging completed Volume control minimum maximum position Volume control middle position MyLink Status Indicator Light flashes General indication Switching MyLink on E The green light is visible for 3 seconds Battery status indication a Go LE EH 60 seconds E 2 LE l 3 orange flashes and 3 beeps repeated every 60 seconds b EW EC E E E EX E E E E 10 orange flashes and 10 beeps Meaning User action MyLink has been switched Switch the transmitter on on and is ready for use e g EasyLink Battery is almost empty Charge MyLink and the and needs to be transmitter e g EasyLink charged within one hour as soon as possible Battery is completely Charge MyLink and the exhausted MyLink can no transmitter e g EasyLink longer be used without immediately being charged first MyLink is switched off auto matically after ten flashes To simplify handling it is recommended to always charge MyLink and the transmitter at the same time MyLink Status Indicator MyLink Status Indicator Charging indication c EN LI Kata EN LM Green double flashes every 5 seconds d We u The green light is constantly visible Volume indication e EZ One orange flash and a double beep
7. on Phonak AG Laubisr tistrasse 28 CH 8712 Stafa Switzerland CH 37 paussai SIUDU UV 9Y Jeuoyd o PUE JIZ IMS u pajulid Q4 OL 900Z L0 LOA ZO 0Z0 620 Your hearing care professional www phonak com
8. rferences on the channel normally used Check the user guide for the transmitter e g EasyLink page 25 to change the standard frequency of the transmitter and to synchronize MyLink e The need to pick up signals from another transmitter EasyLink or SmartLink Make sure the distance between the other transmitter and MyLink is less than 20cm 8 inches To synchronize MyLink switch the other transmitter on or off and on Speak into the other transmitter to check whether speech is audible in the hearing instrument through the MyLink receiver 25 Troubleshooting Situation The green light is not visible when MyLink is switched on MyLink and the transmitter are switched on but the speaker s voice is not audible 26 Most probable cause Remedy Battery completely Fully charge MyLink exhausted and the transmitter see page 15 2 1f the green light is still not visible when MyLink is switched on please contact your hearing care professional 1 Hearing instrument 1 Make sure your hearing not in Tor MT instrument program is program Tor MT 2 MyLink and the 2 Synchronize MyLink with transmitter the transmitter Check are not on the same the user guide of the frequency transmitter e g EasyLink pages 22 and 25 If the speaker s voice is still not audible please contact your hearing care professional 27 Troubleshooting Situation The transmitted speech signal is not clear A The
9. sily accessible power socket IN Use original Phonak charging units only Charging MyLink b Plug the connector from the charger into the MyLink charging socket A MyLink should be charged in an ambient temperature of 0 C 40 C 32 F 104 F only Charger c Charge EasyLink by using the same charging unit EasyLink e With a fully charged battery MyLink can be used for 10 or more hours e MyLink cannot be used if the charger is plugged in e The charging unit delivered for MyLink is also compatible with the EasyLink and the SmartLink SX transmitter Campus SX and TelCom need a separate power supply Getting started a Detach the loop b Hang MyLink around your neck and reattach the loop Getting started e Switch the transmitter e g EasyLink on by pressing the on button for 2 seconds f Switch your hearing instrument to T or MT If you wear an In the Ear haring instrument custom product your hearing care professional may have to activate the T coil Ready 20 Controlling the volume Regulate the volume of MyLink Volume up Volume down Short button press The volume will be increased decreased by one small step only Long button press The volume will be increased decreased continuously until you stop pressing the button Once the preferred volume has been chosen MyLink automatically stores this setting even after it has been
10. switched off If the wirelessly transmitted signal is not strong enough increase the volume setting on MyLink 21 Attaching and using headphones optional People who do not wear hearing instruments can use MyLink with headphones To benefit from maximum hearing comfort the use of the official MyLink headphones is recommended a Plug the headphones into the headphones socket b Switch MyLink on 22 e The neck loop is automatically switched off when the headphones are attached to save battery power e Use the volume control on MyLink to increase or decrease the volume of the transmitted signal see page 21 23 Operating distance The operating distance is the distance between EasyLink or any other Phonak transmitter and the MyLink user 3 la d Speaker using EasyLink MyLink user e The operating distance is typically more than 10m 30 feet inside and more than 30m 90 feet outside e Also check the user guide for the transmitter e g EasyLink to reach an optimum operating distance A High power electronic equipment larger electronic installations and metallic structures may affect and significantly reduce the operating range 24 Frequency synchronization MyLink is a multi frequency FM receiver with digital frequency synchronization which allows wireless frequency change There are mainly two reasons which could make a frequency change necessary e External inte
11. that MyLink products and accessories meet Directive 93 42 EEC concerning Medical Devices This symbol indicates that MyLink products IN meet the requirements of a Type BF component containing EN 60601 1 Security advice Can be attached to external units tested according to relevant IEC norm only Use accessories approved by Phonak AG only User instructions MyLink is designed to work trouble free under all common climatic conditions Transportation and storage requirements During transportation or storage temperature should not fall below 20 Celsius or exceed 60 Celsius and relative humidity should not exceed 65 Air pressure between 500 and 1100 hPa is acceptable 31 Warning AN Persons with pacemakers or other medical devices 32 should ALWAYS consult their physician the manufacturer of their pacemaker or other medical device BEFORE using MyLink The use of MyLink with a pacemaker or other medical devices should ALWAYS be in accordance with the safety re commendations of the physician responsible for your pacemaker or the pacemaker manufacturer The symbol with the crossed out disposal bin indicates that this device should not be treated as household waste Please hand over your old or unused device to the applica ble collection point for the recycling of electrical and electronic equipment or bring your old hearing instrument device to your hearing care professional for appropriate disposal By ensuring t
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