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Avigilon Control Center Client User Guide

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2. 1 46 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information Click Image and Display In the Image and Display dialog box make the required changes to adjust the camera s image settings A preview of your changes are displayed in the image panel Tip Use the Maximum Exposure Maximum Gain and Priority options to control low light behavior 0 Image and Display Exposure Abona Im Fabero IA Cut Fiber Automs EDHE 1D Ira de levas H ae a R J Exposue 8 ms 1 124 429 of a pecond meng R L Continous Focus e 2 Manual Focus AAN ESOS oroc Figure A Image and Display dialog box Option Description You can allow the camera to control the exposure by selecting Automatic or you can set a specific exposure rate SESCH Note Increasing the manual exposure time may affect the image rate Iris You can allow the camera to control the iris by selecting Automatic or you can manually set it to Open or Closed IR Cut Filter You can allow the camera to control the infrared cut filter by select Automatic or set the camera to Color or Monochrome mode If your video image flickers because of the fluorescent lights around the camera you can reduce the effects of the flicker by setting the Flicker Control to the same frequency as your lights Generally Europe is 50Hz and North America is 60H
3. A camera s connection status is indicated by the icon beside the camera name in the System Explorer Icon Tay Camera Connected De Camera Upgrading no Camera Connection Error ar Camera Disconnected No icon Definition The camera is connected to the server The camera is connected to the server and is currently upgrading its firmware The camera cannot connect to a server This may be because the camera is no longer on the network or there is a network conflict The camera is disconnected but there is recorded video from the camera still on the server The camera Is disconnected and there Is no recorded video left on the server Discovering a Camera When cameras are connected to the network they should be automatically discovered by the Avigilon Control Center Client software lf a camera is not automatically discovered you can try to manually discover the camera on the network e From the Tools menu select Connect Disconnect Cameras In the Connect Disconnect Cameras window all Avigilon and ONVIF cameras connected to the same network segment subnet as the Avigilon Control Center Server are automatically detected and appear in the Discovered Cameras list lf the camera you want to connect to is on a different subnet or is manufactured by a third party perform the following 1 Atthe top of the Connect Disconnect Cameras dialog box click Find Camera 2 Inthe Find Came
4. A fe J High 1 results found Jain results less than H 3 seconds apart Search Results NWR Camera Tree Fira Change SE Gre ETET Wed Jari 16 2008 1 06 38 PM EEN C Export thes event Wednesday January 16 2008 Ss ve PM 1 07 30PM 1 08 00PM 1 08 30PM 1 09 00F balk il Le ee ha Ei K La Figure A Search Pixel tab By default the entire search image panel is highlighted in green 3 Inthe Camera to Search area select a camera 92 Search 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5 Define the pixel search area by using the motion detection tools above the image panel Only areas highlighted in green are searched 6 Inthe Pixel Search Options area drag the Threshold slider to select the amount of motion required to return a search result A high threshold requires more pixels to change before results are found 7 Enter a number in the Join results less than field to set the minimum number of seconds between separate search results You can enter any number between 1 100 seconds 8 Click Start Search Viewing Pixel Search Results 1 Inthe Search Results area select a search result The event is highlighted on the Timeline and the video is displayed in the search image panel Details about the search result
5. Allows users to edit the Motion Detection dialog box Allows users to edit the Privacy Zone dialog box Allows users to edit the Manual Recording dialog box Allows users to edit the Digital Inputs and Outputs dialog box Allows users to edit the Microphone dialog box Allows users to edit the Speaker dialog box Allows users to configure servers Allows users to edit the server s General dialog box Allows users to edit the Recording Schedule dialog box Allows users to edit the Recording and Bandwidth dialog box Allows users to edit the Users and Groups dialog box Allows users to edit the Alarms dialog box Allows users to edit the Scheduled Backups dialog box Allows users to edit the POS Transactions dialog box Allows users to edit the License Plate Recognition dialog box Allows users to edit the Email Notification dialog box Allows users to edit the Rules dialog box Allows users to view the System Log Appendix Email Descriptions The following table shows the email notification trigger options that are available when you set up an email notification For more information about setting up an email notification see Configuring Email Notification Email Notification Trigger Description System event Email notifications are sent when one of the following rule events occur Server application starting up Server application shutting down Server application terminated unexpectedly
6. Broadcast to speakers speakers that are connected to the camera Allows users to watch a camera s recorded View r r im A j j ew recorded images video in a View Export images Allows users to export recorded images Backup images Allows users to backup recorded images Allows users to connect and disconnect Connect and disconnect cameras cameras to servers Setup cameras Allows users to configure cameras Allows users to edit the camera s General Setup general settings dialog box Setup network settings Allows users to edit the Network dialog box Allows users to edit the Image and Display Setup image and display settings dialog box Allows users to edit the Compression and Setup compression and image rate Image Rate dialog box Allows users to edit the Image Dimensions dialog box Setup image dimension settings 111 Avigilon Control Center Core Client User Guide Setup motion detection settings Setup privacy zone settings Setup manual recording settings Setup digital input amp output settings Setup microphone settings Setup speaker settings Setup servers 112 Setup general settings Setup schedule settings Setup recording and bandwidth settings Setup user and group settings Setup alarm management settings Setup scheduled backup settings Setup POS transaction settings Setup LPR settings Setup email settings Setup rule engine settings View system log
7. Tip The toolbar is hidden when the application is idle Move your mouse to display the toolbar Cycling Through Views Once you have multiple Views setup you can cycle through the Views by displaying each one for a few seconds This is useful when monitoring a large number of cameras 1 Activate the Cycle Tab feature o From the View menu select Cycle Views o On the toolbar click E Cycle Views To change the cycle dwell time see Changing General Client Settings for more information 69 Video The Avigilon Control Center Client software allows you to monitor live and recorded video from multiple cameras While monitoring video you have access to PTZ controls digital zoom audio manual recording digital outputs and other playback settings To watch a video of the application s video features see Module 1 Introduction to Avigilon Control Center Client and Viewing Live Video and Module 2 Identifying Bookmarking Searching and Exporting Video in the Avigilon University End User Stream Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Monitoring Live Video While monitoring live video you can perform any of the following procedures Adding and Removing Cameras in a View To monitor video add a camera to the View The camera video can be removed from the View any time Adding a Camera to a View Perform one of the
8. The firewall is not blocking the application The Avigilon Control Center Server software is running on the server Logging Into and Out of Servers To access your Avigilon High Definition Surveillance System through the Client software you must log in to the servers running the Avigilon Control Center Server software Whenever the Client software detects a server with the Server software installed you are prompted to log in The default administrator access uses administrator as the username and no password To maintain the security of the administrator account it is recommended that your system administrator immediately create a password for this account after the first login Your system administrator can then create user accounts for other users If the Client software does not detect any servers click Find Server See Discovering Servers for more information Getting Started Logging In Be aware that the number of servers you can log into at one time is determined by the type of server you can access Standard edition servers only allow you to be logged into three servers at the same time while Enterprise edition servers allow you to be logged into an unlimited number of servers Note 1 4 You cannot access Standard edition servers and Enterprise edition servers at the same time Open the Log In dialog box The Log In dialog box automatically appears when a server is detected by the Client software To manua
9. Decrease PTZ speed The closer the joystick is to center the slower the p Shift SG Open iris Home m O Focus near NEAR Insert i Focus far Delete PTZ menu left IT 121 Avigilon Control Center Core Client User Guide PTZ menu right PTZ menu up PTZ menu down Activate preset Run pattern Start auxiliary Stop auxiliary O i E lt Aux gt lt AUux gt ENTER 122 gt 1 B lt Preset gt IES o lt Pattern gt ALS O wi lt AUX gt lt Aux gt ILLA Index A Avigilon Control Center Client 1 7 Deele e 111 Avigilon Control Center Server 1 3 10 Avigilon University 2 B DOOK AKS iuris 82 Site 45 C camera DANO WIC Misiones trote 48 A 13 15 17 lee 14 A 17 IOC AU OM E 40 logica Meca destaca 40 NAM sa 40 cn A 42 EE 39 Change Display COualtv 86 client bandwidth ooccccnnccccoccnnnccnnancnnnnononnnoncnnnanonns 57 A eee ee ee ee 61 Igel e 61 cn ad A E 57 A 56 Update cceecccccceeeeeeeeeeeeeeeeeeeeeeeeeeeessaaess 111 Color Saturation ooooooncccnncccnccooonnncnnnncnnnonaannnnnns 45 Compression and Image Hate nnnnnnannnnnaaan 48 Connect Disconnect Cameras AAA 13 let 45 Cycle Tabs E 69 D dele naci ME 88 CIS COMES rr oda 13 Display Adjustments occcccccccncccnncccnonccnncnonanonns 87 Display Deinterlaced Images n00nnnn00000nn
10. If there are visible interlacing artifacts in the analog camera video you can enable the deinterlacing filter to help improve the video image Select View gt Display Deinterlaced Images 87 Search You can search for recorded video that are linked to an event or simply search through the camera s recording history To watch a video overview of the Search features see Module 2 Identifying Bookmarking Searching and Exporting Video in the Avigilon University End User Stream Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Performing an Event Search The Event Search allows you to search for a specific motion events and digital input events 1 Click Q search to open the Search tab 2 Inthe Search tab select Event Search The Search Event tab is displayed 88 Search T ywl Searcvevent 3 g Tine Range lo Sath Caseras to Search Des i Q Local Cieni Tus 20110628 G P k a m lm Budi To la TEMP HD PRO C Brom Tue 201106 28 02m 10747 PM E la 2 0MP HO H264 D 1 100 Lol Y SOMPHD ON e e ag ar a 0e ENCAFORT l Y CA 8 AT Dam DEE Mrute Seconds O pen Everi lo Search Por Moon Events e Digital Input Everts mons ars Type Serves Camera Source Steet Time Duain Motion Event Motion Puking E O4P HO OM Mon Jun 27 2011 1007 244HM 231357 Stet Tue Jun 2 2001 350 20 AM Digital Input
11. Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Adding a Template 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Recording Schedule 3 Inthe Recording Schedule dialog box click Add Template in the Templates pane 22 Setup Recording Schedule BuildingA Templates Weekday l E weekdayt Record Moda wi Sel Area AS Clear Ares Weekends A ee A emenn A a e e RER P P Neu Template Continusur _ Detauk dd Motion ZB Digital Inputs Alarms POS Transactions Li A Baw OO Litenie Plated S I Am j Z h SAM TAM 94M IAM LPM p PRA 7 PM 4 DM Li Ga Delete Template L AM Am Ahi 6 AM BAR 10 ANM L PRA 2 PM Ei amp Fii 4 DM IO fe 12 Am Record a teferente mage evam D min 100 sac Rename Template Figure A Schedule dialog box 4 Enter aname for the template 5 Click the Set Area button then click or drag the cursor across the Record Mode timeline to set the types of events that the cameras will record throughout the day Record Mode Definition Continuous Record video constantly Motion Only record video when motion is detected 6 To disable recording in parts of the template click the Clear Area button then click or drag the cursor acro
12. This would include video streaming Select Unlimited or select Other and specify the maximum kilobits per second kbits s you want to allow 4 Click OK Joystick Two types of joysticks are supported standard Microsoft DirectX USB Joysticks and the Avigilon Professional Joystick Keyboard Use the Joystick dialog box to configure the joystick settings Configuring a Standard USB Joystick Use the Joystick dialog box to configure the buttons used in your standard Microsoft DirectX USB joystick 1 2 Connect the joystick Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup Click Joystick If the joystick is not automatically detected an error message will appear Click Scan for Joysticks Note The error message will not appear if the joystick was detected When the joystick is detected the Joystick dialog box appears 59 Avigilon Control Center Core Client User Guide Joystick Joystick CH PRODUCTS IP DESKTOP CONTROLLER Figure A Joystick dialog box D Set up an action for each button on the joystick a Press a button on the joystick and the button label is highlighted in the Joystick dialog box b Select an action for the button from the drop down list c Repeat this procedure for each button on the joystick 6 Click OK Configuring an Avigilon Professional Joystick Keyboar
13. box 2 Click Compression and Image Rate The Compression and Image Rate dialog box appears amp Compression and Image Rate Format image Rate 1 0 9 0 17 Image Quality E Defaut Max Bit Rate 12000 Kbps Resolution 19201080 Kepframe Intervat 30 frames F Enable secondary ive viewing slream Barwick 11 1 Mbps Restore Defaults Apply bo Carreras Figure A Compression and Image Rate dialog box The Bandwidth area gives an estimate of the bandwidth used by the camera with the current settings Adjust the settings as required Note For cameras capable of maintaining multiple streams the settings in this dialog box only affect the primary stream 3 Inthe Format drop down list select the preferred streaming format 50 Setup In the Image Rate bar move the slider to select the how many images per second ips you want the camera to stream over the network In the Image Quality drop down list select the desired image quality number Image quality setting of 1 will produce the highest quality video and require the most bandwidth In the Max Bit Rate drop down list select the maximum bandwidth the camera can use in kilobits per second kbps In the Resolution drop down list select the preferred image resolution In the Keyframe Interval drop down list enter the preferred number of frames between each keyframe If your camera supports multiple video streams you can select the Enabl
14. 1 Camera 5 0MP HD DWN Created by administrator Created on Mon Jul 12 2010 2 47 07 PM ce Export GP Edit EY Delete D CTIHNM Ta ep TF yr 7 Figure B Bookmark properties To Do this Edit a bookmark Click Edit then make your changes 83 Avigilon Control Center Core Client User Guide Delete a bookmark Click Delete When the confirmation dialog box appears click Yes Export a bookmark Click Export then complete the Export tab When editing a bookmark refer to Adding a Bookmark for details about the editable options When exporting a bookmark refer to Exporting Recorded Video and Images for information about the export options Adjusting Video Display in Image Panels You can adjust the image panel display settings to improve the video display on your monitor Maximizing an Image Panel You can maximize an image panel to enlarge the video display Maximizing an Image Panel Perform one of the following Right click an image panel and select Maximize Inside the image panel click MBMaximize Double click the image panel Restoring an Image Panel Perform one of the following Right click the maximized image panel and select Restore Down Inside the image panel click la JRestore Down Double click the image panel Displaying Video Overlays When you monitor video in a View you can select the type of information that is displayed over the video Select Vie
15. 1 2 only 15 images for that second will be exported Export Select this option to control the time between each exported video image Export one image every min Sec For example if you enter 5 min O sec only one image will be exported every 5 minutes 6 To include a copy of the Avigilon Control Center Player with your export select the Export the Control Center Player Installer check box 7 To automatically divide the export into separate files that can be stored on optical media like a CD or DVD select the Split file into sizes of check box Then manually enter a maximum file size in MB or select a pre configured option from the drop down list 8 Click Start Export 9 Inthe Save As dialog box name the export file and click Save The Preview area displays the video you are exporting 10 When the export is complete click OK Exporting AVI Video Video exported in Audio Video Interleave AVI format can be played in most media players 1 Click de Export to open the Export tab 101 Avigilon Control Center Core Client User Guide 102 A Export jo T Mel K Preview AAA Camera to Export Local Chert E BA Budig ay 15MP HD PRO C 85mm 61 8 Cs 20MP HD H264 8 250067 Cs 2 04P HD H264 01 CG 2 0MP HD 0H Cl 5 0MP HD 0M q ENCAPORT OS ENCAPORT Export Options Fong AVI video v Encoder None Quality Low v AA a Resolution 1926 1280 From Wed 2011 09 07
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17. Administrators fia Ed Power Users e C Standard Users a Resticted Users C Training Figure C Add User dialog box Member Of tab 9 Click OK The user is added to the server Ealting and Deleting a User You can edit and delete users as needed Note Ifa user has access to more than one server the changes to the user need to be made on each server 29 Avigilon Control Center Core Client User Guide 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Users and Groups 3 Inthe Users and Groups dialog box select a user then perform one of the following o To edit the user s information click Edit User Refer to Adding a User or details about the editable options o To delete the user click Delete User Note Users imported through the Active Directory tab cannot be deleted only disabled Adding Groups Groups define what features users have access to Create new groups to tailor what users can access 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Users and Groups 3 Inthe Users and Groups dialog box select the Groups tab and click Add Group 30 D Users and Groups Building A Group Name Administrators Power Users Standard Users Restricted U
18. E a DEROM distributed with your native image file 1 Inthe Resolution field select a resolution for the video image You can manually enter the resolution or click the drop down arrow to select a standard resolution PNG Note The Resolution field automatically maintains the image aspect ratio 2 Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green 97 Avigilon Control Center Core Client User Guide overlay then click OK Only areas highlighted in green are exported 3 Select the image overlays you want Timestamp Camera name and Camera location 4 Click Display Adjustments to adjust the Gamma Black Level and or White Level In the Compression field select a compression level Set the image Resolution JPEG Click Change Image Region to only export a part of the video image Select the image overlays you want Click Display Adjustments to modify the image quality 1 Setthe image Resolution 2 Click Change Image Region to only export a part of the video image TIFF 3 Select the image overlays you want 4 Click Display Adjustments to modify the image quality Click Change Image Region to only export a part of the video image Click Printer Settings to change the selected printer and paper size Print Select the image overlays you want Click Add Export Notes to add notes about the exported image
19. Inthe Change Display Quality dialog box select one of the following 00 ul Avigilon Control Center Core Client User Guide Change Display Quality Select the display quality This setting does not affect the recorded image quality Maximum High Medium Low 1 Monochrome Restore Defaults OR Figure A Change Display Quality dialog box o Maximum displays the full video resolution with the lowest image rate o High displays 1 4 of the full video resolution o Medium displays 1 16 of the full video resolution o Low displays 1 64 of the full video resolution with the highest image rate 3 Select the Monochrome check box to display the video in black and white 4 Click OK Changing the Image Panel Display Adjustments Settings You can change the image panel display settings to bring out video details that are hard to see with the image panel s default settings 1 Right click an image panel and select Display Adjustments 86 Video Display Adjustments 16MP HD PRO C Gamma E 0 00 Black Level 0 00 White Level E o E 0 00 Histograrn Restore Defaults Figure A Display Adjustments dialog box 2 Move the sliders to adjust the Gamma Black Level and White Level The image panel displays a preview of your changes 3 Click Restore Defaults to clear your changes 4 Click Close to save your changes Displaying Analog Video in Deinterlaced Mode
20. Right click the image panel and select Close Inside the image panel click CJ Displaying Recorded Video Once a camera has been added to an image panel you can choose to watch the camera s recorded video You can set the entire View to display recorded video or only set specific image panels to display recorded video Recorded video have a green border around the image panel To display recorded video in a View perform one of the following Select View gt Recorded On the toolbar select gt Recorded To switch a single image panel to display recorded video right click the image panel and select Recorded Zooming and Panning a Video The zoom and pan tools allow you to focus on specific regions in a camera video Using the Zoom Tools The most common way to zoom in and out of the video image is to rotate the scroll wheel on your mouse The software also includes a set of Zoom tools that can be used with your mouse 1 Select a Zoom tool o From the Tools menu select Zoom In Tool or Zoom Out Tool rr Di i l Zoom Out Tool o On the toolbar click A o n i Zoom In Tool or Ss A 2 Click the image panel until you reach the desired zoom depth 79 Avigilon Control Center Core Client User Guide Using the Pan Tools You can right click and drag inside an image panel to pan the video image Or you can use the Pan tool 1 Select the Pan tool o From the Tools menu
21. Search The Bookmark Search allows you to search for a specific bookmark 1 Click Q Search to open the Search tab 2 Inthe Search tab select Bookmark Search The Search Bookmark tab is displayed All available bookmarks are listed on the left 90 Search E View 1 EQ Search Bookmark 49 lud beach Cameras 1EMP HD PROL 85mm 111 8 Tite Slat Time Pune 1904442415 2c PM E SEN D Broken window Fri Jum 17 2011 4 21 57 A e A Supron Jane Dos Sun Jun 19 2011 218 E Sa E Suspicious Meisch Wed Jun 22 2011125 ae x amp Possible srai Fri Jum 24 201 3 71 10 e i MINI YALETOWN Bookmark Hame Suspicious Jane Dos E Export per bookmark Start Sun Jun 19 2011 31857 PH End Sun Jun 19 2011 5 11 06 PH D I Pedom a piel search on this bookmark Durg 1 hors 52 minutes 9 seconds Cenated By administrator Ce Edi this bookmark Camerale 16MP HO PROC 85am i8 2 IMP HD H26401 10063936 Conalad Ore Wad Je 22 2001 0 18 PM Desciotor Repoled by Bob Lei Geht Sunday June 19 2011 _ 2 00 PM 3 15 PM 3 30 PM 3 45 PM 4 00 PM 4 15 PM hal pel 4 30 PM 5 00 PM 5 15 PM 5 30 Pim E 2 Figure A Search Bookmark tab 3 Inthe Search field enter any text that may appear in the bookmark s title description linked camera name or the name of the user who created the bookmark The search is automatically performed on all the listed bookmarks until only the matches are displayed Viewing Bookmark
22. Search Results 1 In the Bookmark list select a bookmark The bookmark is highlighted on the Timeline and the video is displayed in the image panel Details about the bookmark are displayed under the image panel 2 Use the Timeline controls to review the event See Playing Back Recorded Video for more information 3 Click Export this bookmark to export the selected bookmark See Exporting Recorded Video and Images for more information 4 If you want to further refine your search click Perform a pixel search on this bookmark You can now search for any pixel movement in the selected bookmarked video 91 Avigilon Control Center Core Client User Guide See Performing a Pixel Search for more information 5 Click Edit this bookmark to edit the bookmark See Bookmarking Recorded Video for more information Performing a Pixel Search The Pixel Search allows you to search for tiny pixel change in specific areas in the camera s field of view 1 Click EQ aron to open the Search tab 2 Inthe Search tab select Pixel Search The Search Pixel tab displays gt Viewl Eq Seach Event q Search Pixel RA Time Range to Search Cameras to 5earchr Fom AS Cn Wed 2008 01 16 Y 01 06 20 517 PM Si a ME Building E 7 16MP HD PRG C ae ee Of 16MP HD PRO M Wed 2008 01 16 O1 03 07 217 PM H ga 5 OME AD AC Diurabiorr D Sin aer ae El Days Hours Minutes Seconds Peel Search Options
23. are displayed on the right Tip You can change the size of the image panel by moving the edge of the search results 2 Use the Timeline controls to review the event See Playing Back Recorded Video for more information 3 Click Export this event to export the selected event video See Exporting Recorded Video and Images for more information 4 To export all listed results click Export results to a file and save the file Performing a Thumbnail Search The Thumbnail Search is a visual search that displays the search results as a series of thumbnail images 1 Click scores to open the Search tab 2 Inthe Search tab select Thumbnail Search The Search Thumbnails tab displays 93 Avigilon Control Center Core Client User Guide he Search Thumbnails Ap 2008 Oct 14 04 25 11 182 PM lies GE SE Z S ke Local Cieri s Mon 2009 1013 w 08 3320961 AM S ebe A E PARA Des OB 1EMPHD PO AM Mon 2008 10 13 020309501 PM Z Clas 5 0MPHD C c ep are ae El Dan Hours Minutes Seconds ll o Start Search Monday October 13 2008 HAN 10 AM TIAM TEAPM 1PM 2H Figure A Search Thumbnails tab 3 Inthe Camera to Search area select a camera 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5
24. can now position this window to make use of multiple monitors Closing a View from the Application Window Perform one of the following Select File gt Close View On the View tab click the Ej Close View button Closing a Window Perform one of the following Select File gt Close Window Click the Close button on the top right corner of the window View Layouts You can organize how video is displayed through View layouts You can choose to display video from a different camera in each image panel or display video from the same camera at different zoom levels There are 10 pre configured layouts that you can edit to fit your needs Selecting a Layout for a View You can organize how video is displayed by selecting a View layout The figure shows the default View layouts Select View gt Layouts gt Division On the toolbar select the Change Layout button then select one of the layout options 65 Avigilon Control Center Core Client User Guide Mis 13 Divisions MA 10 Divisions Edit Layouts Figure A Layouts on the toolbar Editing a View Layout If the default View layouts do not fit your surveillance requirements you can customize a View layout 1 On the toolbar select the Change Layout button then select Edit Layouts 66 Views Mis 13 Divisions MA 10 Divisions Edit Layouts Figure A Layouts on the Toolbar 2 In the Edit Layouts dialog box select the layout you wa
25. client from the left pane Inthe System Explorer right click the local client and select Setup Select a camera oe NVA to setup GA Local Cieni E Local Client Bulding 1 i MF 40 06 Qe 1MP HDPAOL Ue 0MP HDL ay 3 0MP HD C Ue 2 0MP HD OOME DN Ue D 0MP HDE ENC4PORTI2219 a General P ENC PTZ Dome Captu Change the local chent s general settings a ENDE rreme eee Export Settings Export maps views and other chent settings to a He y Microphone Change the mcophone setting Figure A Setup Local Client dialog box a Joystick i Configure Kocirchz conmected bo the chari Import Settings a impor maps views and other chent setings hom a He 57 Avigilon Control Center Core Client User Guide General Use the client General dialog box to change your local application preferences Changing General Client Settings 1 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 2 Click General 3 In the General dialog box make any required changes CES General General W Savesrestore window layout L Automatically launch full screen WM Display on screen messages Cycle dwell time 5 seconds Language Windows Default M 4 Automatically log in to servers Using Windows Authentication 8 Using saved user name and password User Name Password Maximum
26. following Drag the camera from the System Explorer to an empty image panel in the View Double click a camera in the System Explorer Inthe System Explorer right click the camera and select Add to View The camera is added to the next empty image panel in the View layout Tip You can drag the same camera to multiple image panels to watch the video at different zoom levels 70 Video Removing a Camera From a View Perform one of the following Right click the image panel and select Close Inside the image panel click Bo icse Displaying Live Video Once a camera has been added to an image panel you can choose to watch the live video stream You can set the entire View to display live video or only set specific image panels to display live video Live video have a blue border around the image panel To display live video in a View perform one of the following Select View gt Live To switch a single image panel to display live video right click the image panel and select Live On the toolbar select Live Using Instant Replay To review an event that just occurred you can immediately access recently recorded video through the instant replay feature Right click the image panel and select one of the instant replay options Replay 30 Seconds Replay 60 Seconds Replay 90 Seconds The image panel immediately plays back the camera s most recently recorded video Zooming and P
27. l Default Def aiik Defaut Defaut Defaut di Figure A Recording Schedule dialog box Default Week 5 Click OK Recording and Bandwiath While the Schedule dialog box sets what cameras record the Recording and Bandwidth dialog box sets how long camera recordings are kept You can use the Recording and Bandwidth dialog box to change the data aging settings and maximum recording times for each camera that is connected to the server Changing Recording Settings 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Recording and Bandwidth The Recording and Bandwidth dialog box appears 24 Setup D Recording and Bandwidth SCH Camera Data Aging Total Record Time Max Record Time Bandwidth deal 1 043 81 14942361 A reee 1 days D hours Max days 3 1 Mbps a Od 7h d 16h Od 7h fea 1 0 H3 01 140339 1 e 1 days 0 hours Max e days 0 6 Mbps Dd 26h Dd h Heal 2 0438 1 14942340 p em 1 days O hours Max days 2 5 Mbps 3 Od 15h Od 7h fea 2 0 H301 140335 5 1 days D hours Max e days 3 9 Mbps Dd 15h Dd 7h el 2 0MP HD 5264 82 101307 a i days D hours Max days 6 2 Mbps Lo Lg fea 2 0MP HD 4264 82 101332 8 d _ days 0 hours Max days 8 2 Mbps fal Z 0d 15h Dd 7h Aisa 2 0MP HD 426482 101350 1days 0 hours Max days 2 3 Mbps Lo fea 2 0 H3PTZ DP20 10092033 5 1 days 0 hours Max
28. or in PDF format 1 Click de Export to open the Export tab 105 Avigilon Control Center Core Client User Guide 106 View A Export La Preview Camera to Export 2010 Aug 18 on as VR PM ae A Local Gert Al E D gen Building 1 ig 11MP HD PRO E Clea 16MP HD PRO C E ENCAPORT 1 3228 ENCAPORT Export Options Format Pinter AGrandcentralHP Laseslet 4th Floos Paper Letter Time Wed 2010 0818 lara PM Duvezlaus Timestamp Camera name Camera location Add Export Notes _ Display Adustments CC Start Export Wednesday August 18 2010 1 15 PM 1 30 PM 1 45 PM 2 00 PM 2 15 Ph 2 30 PM 2 45 Phl Figure A Export tab for still image export In the Format drop down list select Print Image or PDF File In the Camera to Export list select the camera video you want to export In the Time field enter the exact date and time of the video image you want to export Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green overlay then click OK Only areas highlighted in green are exported Print Image only Click Print Settings to change the printer and paper size that the image is printed on Select the image overlays you want Timestamp Camera name and Camera location Click Add Export Notes to add notes about the exported image The notes are added below the image Export 9
29. select Pan Tool fa Ed T D A J o On the toolbar click Pan Tool 2 Drag the video image in any direction inside the image panel Playing Back Recorded Video The Timeline displays when video was recorded and lets you play back the recordings The colored bars on the Timeline show the camera s recording history A red bar shows the camera recorded a motion event A blue bar shows the camera recorded video White areas show that the camera did not record any video An orange bar is a bookmark in the camera s recording history See Bookmarking Recorded Video for more information about bookmarks Wednesday October 25 2009 3 21 2774 PM CC Speed Tx Ma Wednesday October 28 2 i p Sg al dl Ie KN d O A Raw FFwd ch 3 00 EN 315 PM 3 30 PM 3 45 PM 4 00 PM 415 PM 1 0MP HD C Goin WII i WII II DI I IN II 16MP HD PRO L Lal l e A IMD A AAN l r 20MP HD C SA Ta E O O O O ii 3 0MP HD C Gm Ml bi i 3 0MP HD DOME DM o E E Tin i 5 OMP HD C me Ml l i OMP HD DOME 360 7560 1 29 E Wil AI AS A amp Figure A Playback tools on the Timeline Use any of the following controls to playback the recorded video files Action Control Procedure To select a e Click the calendar icon and select a date 80 Video playback time and time e Or click on a point in the Timeline Toadda Gi Click Add Bookmark to add a bookmark on the bookmark Timeline To stop pla
30. select a schedule from the list and make the required changes c Inthe Start and End fields enter the time the event is enabled for d Inthe Start Date field enter when the schedule would begin e Inthe Recurrence Pattern area select how often you want the event to be enabled Option Description Del The event would be enabled every day at the same time aily e Select the number of days between each schedule recurrence The event would be enabled every week at the same day s and time Weekly e Select the day s of the week then select the number of weeks between each schedule recurrence Monthly The event would be enabled once a month at the same day and time 40 Setup e Select the specific day or weekday then select the number of months between each schedule recurrence The event would be enabled once a year at the same day and time Yearly e Select the specific day or weekday and month then select the number of years between each schedule recurrence d 2 Click OK Camera Setup The camera Setup dialog box is responsible for all the features that control cameras and the devices that can be connected to cameras Refer to any of the following sections to access and configure the camera setup Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Note The dialog box may appear different depending on the camera Some option
31. shut down at anytime The Avigilon Control Center Server software is a Windows service and will continue to run in the background even when the Client software is shut down otarting the Client Software Perform one of the following From the Windows Start menu select All Programs gt Avigilon gt Avigilon Control Center Client gt Avigilon Control Center Client Double click the FE Avigilon Control Center Client shortcut icon on the desktop From the Avigilon Control Center Admin Tool click Launch Control Center Client See the Avigilon Control Center Server User Guide for more information Log in to your server s when the Log In dialog box appears See Logging In for more information shutting Down the Client Software 1 Inthe Avigilon Control Center Client software select File gt Exit Getting Started 2 Inthe confirmation dialog box click Yes Discovering Servers The Avigilon Control Center Client software must communicate with the Avigilon Control Center Server software to access and configure your surveillance system If the server is on the same network segment subnet as your computer the server is automatically discovered and appears in the System Explorer on the left side of the application window If the server is on a different subnet the server must be manually discovered There is no limit to the number of servers that can be discovered by the Client software 1 Open the Find Server di
32. tab 99 Avigilon Control Center Core Client User Guide 100 E view 4 Export D Preview mMNm 73 2010 Aug 18 0148 d 418 PM oa Camera to Export Local Client SA Building 1 e 11MP HD PRO C Cles 16MP HD PRO C ls 3 0HMP HD DIN Cles 5 0MP HD DIN a qe ENC 4APORT 13229 Cls ENC APORT A Export Options Format Native C Export Control Center Player Installer C Splk file into sizes of DIED AO MB From Wed 20100818 v 01 1201 910 PM Duration 0 ii JE B 30 E Days Hours Minutes Seconds SSS SS Export at Full k Image rabe O Export one image every 0 m E Start Export Wednesday August 18 2010 M 2 00 PM 2 15 PM El Figure A Export tab for recorded video export In the Format drop down list select Native In the Camera to Export list select the camera video you want to export Enter the time range you want to export The time range is highlighted on the Timeline by black time range markers You can also drag the time range markers to modify the time range Set the export image rate Option Description Select this option to control how many images per second are exported Export at image rate For example the video is streaming at 30 images per second If you select
33. to layout 7 h Change to layout 8 Alt 8 EZ WS Change to layout 9 h Change to layout 10 Alt o ET WG Change to next layout O Alt 1 Change to previous layout g p y Alt Playback Commands Keypad Combination Timeline buttons Play Pause 1 Spacebar Command Key Combination Increase playback speed Page Up 448 Appendix Decrease playback speed ES j Page Down Step to next frame j Shift Step to previous frame lt 1 Shift Go to next event Go to previous event Go forward one second Ctrl gt Go forward five seconds Shift gt Go back one second Ctrl ep Go back five seconds i Shift Zoom in on the Timeline Zoom out on the Timeline Scroll forward on the Timeline Ctrl Alt gt 119 Avigilon Control Center Core Client User Guide Scroll backward on the Timeline Ctrl n Alt Go to start of the Timeline Ctrl n Alt i Home Go to end of the Timeline Ctrl A Alt End Center the Timeline on the time marker Ctrl m c PTZ Commands Digital and Mechanical Keypad Combination Command Key Combination PTZ buttons Toggle PTZ controls Ctrl D PTZ KD X Zoom in lt a Zoom out Pan left 120 Appendix 8 a Sooo Tilt up 0 Tilt down Mo CIS Increase PTZ L speed Shift 1 a the joystick is from center the faster the
34. 0 seconds Ctrl j Replay 90 seconds Ctrl I Add bookmark for selected camera Note For recorded Ctrl B video only Start Stop manual RECORD recording for R selected camera Take a snapshot of the selected image panel F4 View Commands Keypad Combination View buttons h Vi Select the next View Ctrl Tab NEXT 2 Command Key Combination Sel h i Vi elect the previous View Ctrl Shift Tab SE 116 Appendix Jump to View Start Stop cycle Views Ctrl Create new View Ctrl Z Close current View Ctrl LS ei H Open a new window Ctrl Switch current View to display live video SS Ctrl L Switch current View to display recorded video Ctril P Remove all cameras from the current View Ctrl Backspace Full screen a View AR End full screen F11 HE FULLSCREEN View Layout Commands Note Customized View layouts are linked to their position in the Layouts list For example if your custom layout is placed at the top of the Layouts list you can use the keyboard command for layout 1 to select the custom layout Keypad Combination View buttons O KSE Command Key Combination Change to layout 1 Change to layout 2 Alt 2 ET NEXT 2 117 Avigilon Control Center Core Client User Guide IS Change to layout 3 Change to layout 4 Change to layout 5 Change to layout 6 Alt S 6 ES Change
35. Buking IEMPHOLROC Ge EstPotingLo isen Mon Ae 27 2011 10502224M 204829 End Tus Ae 28 2011 3 39 51 PM Digital input Eden 5 OMPHDDN Dagta Input 1 Mon Jun 27 2011 33716PM Am Duato 5hours 48 minutes 22 seconds Digtal Input Bulkirg 2IMPADA RADIO Digital input 1 Mon Jun 27 2011 34541 PM 2353 10 Molon Buking 1EMP HD PRO C Sen Tue Jun 28 2011 95028AM 5 4822 gt Esport this eet Motor Eug 2O0MP HOHE 010 Tue Jun 28 2011 154027 PM DU 29 Motion Paien 20MPHD ASA DDR Tue Je 28 2011 155611 EM 00014 BP Palom a pisi zech on the eveni Motion Buking 2 0MPHD H264 01 100 Tue Jun 28 2011 15552PM QORMI Motion Eirg 20MPHD H264 01 100 Tue Jun 29 2011 15701 EM 00001 e Bookmark this event Moien Bulking 20MPHDH264 01 100 Tue Jun 28 2011 15706PM Dom Motion BukingA 20MPHD H254D1 100 Tue Jun 29 201115711 PM 00145 Moise Ending 2 0MPHDH 254010100 Tus Jun 28 2011 1 59 05 PM 0 00 33 Motion Buking 20MPHD426401 100 Io Ae 29 2011 20 41 PM 0 0005 Motion Ender 0MP H04 264 0100 Tus Jun 28 2011 20050 Pe DIOU Molon Bulking 2OMP HD H26401 100 Tue Jun 28 2011 2005S 00024 Motion Bulking 20MP HD H2640 11100 Tue Jun 28 2011 20 30PM QOIS Boke 20M P HD A e011 Tue Jun 28 2001 20153 PM DO GE 20MPHD H2E401 100 Tue dur 20 2011 20203 00016 Buking 20MPHDH264 010100 Tue dun 28 2011 2022P OUN e S Esport rents to alo Tuesday June 28 2011 200 PM 205 PM 210 PM ja al Lo dl r gt Figure A Search Event tab 3 Inthe Camera to Se
36. Click Display Adjustments to adjust the gamma black level and or white level 10 Click Start Export 11 Inthe Save As dialog box name the export file and click Save The Preview area displays the video you are exporting 12 When the export is complete click OK 107 Appendix Accessing the Web Client You can also access your Avigilon High Definition Surveillance System through the Web Client The Web Client is a simplified version of the Client software It allows you to monitor your surveillance system search for video events and export recorded video outside the Client software Be aware that you cannot modify any system settings through the Web Client Note The Web Client is only compatible with the Internet Explorer browser To access the Web Client you need the Avigilon server s IP address and port number This information is available in the Avigilon Control Center Admin Tool installed on the server See the Avigilon Control Center Server User Guide for more information 1 Toaccess the Web Client open Internet Explorer and enter the following address http lt server ip address gt lt port number gt For example http 192 168 2 62 50083 If you have not accessed the Web Client before you may be prompted to install the required plug in software before the Web Client will open 2 When the login screen appears enter your username and password for the server The Web Client is opened in your browser and you ca
37. Client User Guide Add User General Member DF User Information User Mame User First Hame Last Mame Smith Email Address jsruthtayvigion Com Disable user Login Timeout _ Enable login timeout Idle Time 1 frou o lt Password Password Confirm Password Require password change on next login Password never expires MAS Figure B Add User dialog box General tab 5 If you dont want this user to be active yet select the Disable user check box Disabled users are in the system but cannot access the server 6 Inthe Login Timeout area select the Enable login timeout check box to limit the amount of time the user can be logged in while the application is idle 7 Inthe Password area complete the following fields o Password enter a password for the user o Confirm Password re enter the password o Require password change on next login select this check box if the user must replace the password after the first login 28 Setup o Password Expiry Days specify the number of days before the password must be changed o Password never expires select this check box if the password never needs to be changed 8 Select the Member Of tab and select the check box beside each access group the user belongs to The other two columns display the permissions linked to the selected group 1 Add User General Member Of Groups User Previleges Camera Access Hights
38. E 45 Memper Orts ld 24 Men Diana 7 Motion Detection AER 51 MOTION sensitivity cccocoonncnncconnnnconononnnnoncnnnnnas 52 MOON Mts olsen rar 52 N A acataueein Sismadtetekiance 43 O OV CTIA VS papilas sles 85 P Eege e 71 80 ROSS WO incaico 24 PIIVACY ZONES aa 53 ele A A 53 A a 54 A dts ater ie iuicnaieisnnssawecnie tuk 54 A 7 COMMONS al 72 SNe DIS POPE UU 41 R ECOS VISO vitrina caia 9 Recording and Bandwidth c ooo ccccc 22 Recording Schedule n nnnnnnaannnnneennnnnnennnnenne 20 recording schedule template 20 FOSOMILON EE 48 S le 98 Index A 89 DOOM aaa e 91 SO A dee eee 89 A ia ahaa es deere uate ees Meneame 93 thumbnails occcooncncccoccnnccnncnnconanoncnnancnnnnnnons 95 server DNI Nao a 22 connect cameras ciar 15 A cae seoneeioeey 3 10 W un 19 recording schedule enannnnaannnenaaannne 20 22 SEU O E 18 EE 10 cu EA 39 AA PA AP eee erent eee 33 local client REENEN 56 SON liar 18 US Std oli 24 Sharpe ia 45 SWE GOW Ais EE 3 software license ooococccccoocccccccnnocconononancconenonanenns 1 E EE indios 3 SUS LEDS 40 O ras seat a A Dae aie 2 System Bug Hepnort 117 System Explorer 7 SI SEMI parar 36 system reduirements 1 125 Avigilon Control Center Core Client User Guide T MAI At 7 TODAS cacas 7 A triacs tageuouedetuesetaaeteneseebuerdanecoratc 76 U Upgrades nasa 2 Camela ario 17 ST inician iia 111 A dtm a E 24 CNG EE
39. In the image panel move or drag the edges of the green overlay to focus the search on one area in the video image Only the area highlighted in green is searched 6 Click Start Search Viewing Thumbnail Search Results The search results display thumbnails at equal intervals on the Timeline 1 To change the size of the search result thumbnails select Large Thumbnails Medium Thumbnails or Small Thumbnails from the drop down menu above the search results and click Search Again 94 Search Lo Search Thumbnails Tue Oct 14 2008 i Tue Oct 14 2008 5d6 06 776 AN S117 e827 Aly 41491251927 AN 10 52 45 1238 AM 2008 5 Tue Oct 14 2008 4 09 21 132 PM Tue Oct 14 2008 31371421036 PM SO Tue Oct 14 2008 3106 01 927 PM Tue Oct 14 2008 228 PM 21341221823 EM Tue Oct 14 2008 Tuesday October 14 2008 is 4 I IHE EEI TT N TU EIDA UI VIE III gt Figure B Search Thumbnail results tab Select a thumbnail to highlight the video on the Timeline Click Step In or double click the thumbnail to perform another search around the thumbnail Click Back to return to the previous results page Click Open In View to open the recorded video in a new View Click Change Search to change the search criteria 95 Export You can export video in multiple video and image formats You can also export snapshots of an image panel as you monitor video To watch a video ove
40. Incoming Client Bandwidth Unlimited 1 Other 250 kbit s Figure A General dialog box o Save restore window layout select this check box if you want the application to remember your layout preferences o Automatically launch full screen select this check box if you want the application to automatically launch in full screen each time it starts o Display on screen messages select this check box if you want the application to display event notification messages through the Event pop up dialog box Event notifications include license plate recognition events system events and rule events If the check box is cleared all event notifications are hidden 58 Setup o Cycle dwell time enter the number of seconds the application waits before it cycles to a different View See Cycling Through Views for more information o Language select a language from the drop down list to change the application language Select Windows Default for the application to automatically display the same language as the local client o Automatically log in to servers select this check box to automatically log into all servers that are available on the network Select the type of login you use Windows Authentication your Windows login or Using saved user name and password your Avigilon Control Center username and password o Inthe Maximum Incoming Client Bandwidth area you can set how much bandwidth is allowed to come into the client
41. QVIGILON THE BEST EVIDENCE Avigilon Control Center Client User Guide Version 4 12 Core PDF CLIENT C F Rev1 Copyright O 2012 Avigilon All rights reserved The information presented is subject to change without notice No copying distribution publication modification or incorporation of this document in whole or part is permitted without the express written permission of Avigilon In the event of any permitted copying distribution publication modification or incorporation of this document no changes in or deletion of author attribution trademark legend or copyright notice shall be made No part of this document may be reproduced stored in a retrieval system published used for commercial exploitation or transmitted in any form by any means electronic mechanical photocopying recording or otherwise without the express written permission of Avigilon Avigilon Tel 1 604 629 5182 Fax 1 604 629 5183 http www avigilon com Revised 2012 07 05 Table of Contents Qi AAA e 1 What is the Avigilon Control Center Cent 1 Susie Requirements eebe 1 Ac EE 2 Avigilon University 2 SDE D D GE 2 Bieiele SS EE 2 EE 3 Gening Started ara la oo ceda 4 Starting and Shutting Down the Avigilon Control Center Cent 4 CUIT O o 4 Shutting Down the Client Software oocccccccconccnncocnnononncocnnononncnononcnnnnnnnnncnnnnnonnnrnnnnrnnnnrnnnnnnnnnrnnnnnnnnncnnns 4 DISCOV STNG Ee 5 Logging Into and Out Of Servers
42. R Lora tz009 9 35 15 AM OR url 9 32 06 am 1012312009 9 32 03 AM Oh oio 5 32 03 AM OR oC 9 32 03 AM OR Loros 2007 32 02 AM Oh ureien 9 32 02 AM OR Lopza 2009 9 31 57 AM E L0r28 2009 9 31 57 AM OR naa 9 31 54 AM Camera Door I commected Basada Finkdhed successhulby A backup has stated Bache Fr ed successfully A backup has siata Becke Fr ed successfully A backup has started Carora 3 0MP HD DOME 350175607 connected Successfully upgraded Firmavane on camera J 0MP 40 0 Communication bo 3 0AP HD C has been restored Suocesshully upgraded Firmevare on camera 2 0MP HD C Communication bo Z hes been restored Successful upgraded Firmware on camera 1 DMA OZ Communication bo 1 05RP40 02990 has been restored Successful upgraded Firmevane on carrera DMP AD C Communication to 5 0MP HD C has been restored Suctesshulby upgraded Trraane on camera LEMP HD PE OH Conmuinecetion bo MEMP HO PRO C has been resboredL Successfully upgraded Hrmravara on camera TACAPOR TES Gr n bo EXC APQAT Z2191 has beer restorod Upgrading finere on cameras ENCAPORT Z219 Lon Seke irra Git caters PHD aay Upgrading finere on camera S IRC Upgrading fear on t mera R HD Upgrading frene on comers IEMPHD PRO C Upg sirg imee on camera 23 IRC Bebak connection m s detected wah IP address 192 169 The LES plugin mary mot hase been installed property or the The parvar ev Sum E sarao up gx Events Types bo S
43. Server application low on resources Server application installation error Licensed feature expires soon Licensed feature expired Database error Data initialization error Data volume size reduced Data write error for any camera Data upgrade started Data upgrade completed Data upgrade failed Volume failed Volume recovered Network connection found Network connection lost 113 Avigilon Control Center Core Client User Guide Network error Network error resolved Email send error Server hardware error Device connected to standby server Device disconnected from standby server Device connection error Device connection error resolved Data packets lost Data packets recovered Recording interrupted Recording resumed Firmware upgrade failed Motion detection An email notification is sent when camera motion detection has started You can select the camera Digital input activated An email notification is sent when a digital input has been triggered You can select the digital input POS transaction exception An email notification is sent when a POS transaction exception occurs Reporting Bugs If an error occurs in the Avigilon Control Center you can contact Avigilon Support at support avigilon com or 1 888 281 5182 To help diagnose your problem the Avigilon Support team may ask you to provide a System Bug Report The System Bug Report is a zip file generated by the Avigilon Control Center Client softw
44. System Explorer Displays all the servers and cameras in your surveillance system Avigilon Control Center Core Client User Guide When you right click any item in the System Explorer you have the option to Expand All or Collapse All items in the System Explorer 6 PTZ Controls Provides a way to control pan and tilt and zoom PTZ cameras Displays the Timeline for a recorded video and contains color coded events 7 Timeline This tool allows you to review video for a specific time frame and control the video playback Note The Timeline only appears for recorded video Adding and Removing Cameras in a View To monitor video add a camera to the View The camera video can be removed from the View any time Adding a Camera to a View Perform one of the following Drag the camera from the System Explorer to an empty image panel in the View Double click a camera in the System Explorer Inthe System Explorer right click the camera and select Add to View The camera is added to the next empty image panel in the View layout Tip You can drag the same camera to multiple image panels to watch the video at different zoom levels Removing a Camera From a View Perform one of the following Right click the image panel and select Close Inside the image panel click Mio 10 Getting Started Viewing Live and Recorded Video Note Some features are not displayed if the server does not have the required licens
45. The notes are printed below the image Click Display Adjustments to modify the image quality 1 Click Change Image Region to only export a part of the video image 2 Select the image overlays you want PDF 3 Click Add Export Notes to add notes about the exported image 4 Click Display Adjustments to modify the image quality 4 Click Start Export 5 In the Save As dialog box name the export file and click Save 98 Export The Preview area displays the snapshot you are exporting 6 When the export is complete click OK Exporting Recorded Video and Images Use the Export tab to export recorded video in different video and image formats Note Only recorded video can be exported in video format Accessing the Export Tab The Export tab can be accessed in any of the following ways On the toolbar click de Export Select File gt Export While performing a search select a search result and click Export this event While reviewing bookmarked video right click a bookmark on the Timeline and select Export Exporting Native Video The Native AVE format is the recommended format for exporting video You can export video from multiple cameras in a single file and the video maintains its original compression AVE video is played in the Avigilon Control Center Player where the video can be authenticated against tampering and be re exported to other formats 1 Click de Export to open the Export
46. W 0848 21 160 4M A di a To Thy 2011 0908 07120665 AM EES ot a BEER mi P Duration 0 s2 Sa AA si z a ee Days Hours Minutes Seconds SEN gie Eat a Ful image rate F Skip recording gaps Export one image every ER min 5 le Overlays C Timestamp C Camera name C Camera location Dil Accent Start Export z Gei Lei ha Ve gt SO Zen Pi Figure A Export tab for recorded video export In the Format drop down list select AVI video In the Camera to Export list select the camera video you want to export Enter the time range you want to export The time range is highlighted on the Timeline by black time range markers You can also drag the time range markers to modify the time range Set the export image rate Option Description Select this option to control how many images per second are exported Export at image rate For example the video is streaming at 30 images per second If you select 1 2 only 15 images for that second will be exported Export Select this option to control the time between each exported video image Export one image every min Sec For example if you enter 5 min O sec only one image will be exported every 5 minutes 6 In the Encoder field select the compression used The VC 1 Windows Media Video compression Is included by default because it is tailored for high resolution AVI encoding 7 Inthe Quality drop dow
47. al Recording 22 Change the camera s privacy zonet rl eiii Digital Inputs and Outputs i Microphone Ss Change the camera s digital input and output Y Change the settings for the camera s selimos microphone impuls Speaker O Change the settings for the cameras speakers Figure A Camera Setup dialog box General Use the camera General dialog box to set the camera s identity and configure the camera s PTZ settings You can also reboot the camera through the General dialog box Setting the Camera s Identity In the camera General dialog box you can give the camera a name describe the camera s location and give the camera a logical ID The logical ID is needed to use the select camera keyboard command Note The dialog box may appear different depending on the camera Some options are disabled or hidden if they are not supported by the camera 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 42 Setup 2 Click General The General dialog box is displayed General 1 0MP HD DN Camera Mame 1 0MF HD OM Camera Location Building A Logical ID Disable camera status LEDs PTZ Enable PTZ Protocol Felco O Dip Switch Address Baud Rate 400 Mone Reboot Camera OK Apply Figure A General dialog box 3 Inthe Camera Name field give the camera a meaningful name to help you i
48. alog box o Inthe Log In dialog box click Find Server o Inthe application window select File gt Manage Server Connections In the Manage Servers dialog box click Find Server Manage Server Connections da Building 2 WA Building 1 Fa Building 3 Automatically discovered HYR IP Address 127 0 0 1 Base Pork 50080 Connection Speed LAN NYRA Version 4 0 0 7 25582 Figure A Manage Server Connections dialog box 2 Inthe Find Server dialog box enter the Hostname IP Address the Base Port and the Connection Speed of the server you want to discover Avigilon Control Center Core Client User Guide Find Server HostnamevlP Address 192 168 1 12 Base Port DUR Lonnecton Speed WAN Figure B Find Server dialog box The base port is 50080 by default You can change the base port number in the Avigilon Control Center Admin Tool See the Avigilon Control Center Server User Guide for more information Tip Setthe Connection Speed to WAN if you are on a low bandwidth network for example internet or wireless network and select LAN if you are on a high bandwidth connection for example office or home network This enables the Avigilon Control Center to better manage your bandwidth and image rate 3 Click OK If the server is found the server will appear in the Manage Server Connections dialog box If the server is not found check the following then try again The network settings are configured correctly
49. amera s recording schedule Manual recording can only be activated when viewing live video See Triggering Manual Recording for more information Use the Manual Recording dialog box to define the maximum manual recording time for each camera Changing Manual Recording Settings 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 2 Click Manual Recording The Manual Recording dialog box appears D Manual Recording Manual Recording D uration minutes Pre T rigger Record Time seconds Restore Defaults Apply to Cameras Figure A Manual Recording dialog box 3 Specify the following o Manual Recording Duration enter how long the camera should record for if recording is not manually stopped o Pre Trigger Record Time enter the amount of time video is recorded before manual recording is activated 4 Click Apply to Cameras to apply the same settings to other cameras of the same model 5 Click OK 56 Client Setup Setup The client Setup dialog box is responsible for all the Avigilon Control Center features that are configured and stored on the local client computer Refer to any of the following sections to access and configure the client setup Accessing the Client Setup Perform one of the following steps to open the client Setup dialog box Select Tools gt Setup and select the local
50. anning a Video The zoom and pan tools allow you to focus on specific regions in a camera video 71 Avigilon Control Center Core Client User Guide Using the Zoom Tools The most common way to zoom in and out of the video image is to rotate the scroll wheel on your mouse The software also includes a set of Zoom tools that can be used with your mouse 1 Select a Zoom tool o From the Tools menu select Zoom In Tool or Zoom Out Tool Ge KA IN H Kb Zoom Out Tool r A 1 Ed hy ele A LE i Zoom In Tool or o On the toolbar click 2 Click the image panel until you reach the desired zoom depth Using the Pan Tools You can right click and drag inside an image panel to pan the video image Or you can use the Pan tool 1 Select the Pan tool o From the Tools menu select Pan Tool YT o On the toolbar click Pan Tool 2 Drag the video image in any direction inside the image panel Monitoring PTZ Cameras PTZ cameras can be controlled through the image panel onscreen controls or by using the tools in the PTZ Controls pane Be aware that some of tools and features may not be displayed if they are not supported by your camera Controlling PTZ Cameras Pan Tilt Zoom PTZ controls allow you to control cameras with PTZ features You can control a PTZ camera by using the onscreen controls or by using the tools in the PTZ Controls pane See Keyboard Commands for other ways to use
51. arch area select all the cameras you want to include in the search 4 Inthe Time Range to Search area set the date and time range of your search The time range is highlighted on the Timeline by the black time range markers You can also drag the time range markers to modify the time range 5 Inthe Events to Search For area select the types of events to include in the search 6 Click Start Search Viewing Event Search Results 1 Inthe Search Results area select a search result The event is highlighted on the Timeline and the video is displayed in the search image panel Details about the search result are displayed on the right Tip You can change the size of the image panel by moving the edge of the search results 89 Avigilon Control Center Core Client User Guide 2 Use the Timeline controls to review the event See Playing Back Recorded Video for more information 3 Click Export this event to export the selected event video See Exporting Recorded Video and Images for more information 4 If you want to further refine your search click Perform a pixel search on this event You can now search for any pixel movement in the selected result See Performing a Pixel Search for more information 5 Click Bookmark this event to bookmark the selected search result See Bookmarking Recorded Video for more information 6 To export all listed results click Export results to a file and save the file Performing a Bookmark
52. are that contains the system log and error reports for each of the servers you have access to 1 Select Help gt System Bug Report 114 Appendix 2 When the Download System Bug Report dialog box appears click Download 3 Inthe Save As dialog box name the file and click Save 4 Once the System Bug Report has downloaded successfully click Close Keyboard Commands Use any of the keyboard commands below to help you navigate the Avigilon Control Center Client software The Key Combination column shows the commands used on a standard keyboard while the Keypad Combination column shows the commands used on an Avigilon USB Professional Joystick Keyboard Image Panel amp Camera Commands Keypad Combination Command Key Combination Image Panel buttons Select an image panel Image panel are lt image panel gt Enter ri displayed after d SEN Enter A lt image panel Hs ENTER pressing the first key Add a camera to us _ lt Logical ID gt Enter ana lt LOQJICa gt The camera ogical S a lt Logical ID gt LEALES ID is required Select the next image panel Tab Select the previous image panel Shift di Tab Clear image panel selection d o Enter Remove camera Backspace from the selected CA 115 Avigilon Control Center Core Client User Guide image panel Maximize Restore the selected image baie Replay 30 seconds Ctrl Replay 6
53. cameras move the slider for one linked camera and all linked cameras are updated o To change the data aging setting for one camera break the camera s link to the other cameras by clicking the Link icon to the left of the camera s name then make your changes 25 Avigilon Control Center Core Client User Guide 4 Inthe Max Record Time column manually enter a maximum record time or select one of the options from the drop down list for each camera Note Ifthe time estimated in the Total Record Time column is shorter than what is set inthe Max Record Time column the camera s actual recording time may be shorter than what is set 5 Click OK Users and Groups When users are added to the Avigilon Control Center they are assigned to an access group that defines their permissions on the server Use the Users and Groups dialog box to create and manage users and groups Adding a User 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box see Accessing the Server Setup for more information 2 Click Users and Groups 3 Inthe User and Groups dialog box click Add User 26 Setup Users and Groups NVR SERVEROB Uses Groups Active Directory First Hame Last Hame Elizabeth Bennet Jorn Smith Figure A User and Groups dialog box 4 When the Add User dialog box appears complete the User Information area 27 Avigilon Control Center Core
54. can also define how much time should be recorded before and after each motion event 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 2 Click Motion Detection The Motion Detection dialog box appears 53 Avigilon Control Center Core Client User Guide 3 6 Move the Sensitivity slider to adjust how much each pixel must change before it is considered in motion The higher the sensitivity the smaller the amount of pixel change is required before motion is detected Move the Threshold slider to adjust how many pixels must change before the image is considered to have motion The higher the threshold the higher the number of pixels must change before the image is considered to have motion Tip The Motion indicator above the Threshold slider will move to indicate how much motion is occurring in the current scene Only when the motion indicator moves to the right of the Threshold marker will the camera note the motion In the Pre Motion Record Time and Post Motion Record Time boxes specify how long video is recorded before and after the motion event Click OK Privacy Zones You can set privacy zones in the camera s field of view to block out areas that you do not want to see or record Adding a Privacy Zone Note 1 54 You can add no more than 4 privacy zones per camera Right click the camera in t
55. client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 2 Click Import Settings 3 Inthe Select File to Import From dialog box find the Avigilon Client Settings File avc you want to import then click Open 4 Select the settings you want to import 62 Setup Im port Settings E Select the theme to import General settings Joystick settings blaps Views Web Pages Sites Layouts General settings joystick settings web pages and sites will be overwritten Figure A Import Settings dialog box 5 Click OK 63 Views What are Views A View is a tab composed of image panels that allows you to organize how video is displayed For example you can choose to display video from multiple cameras at the same time by using different layouts Adding and Removing a View Views allow you to customize how you monitor video You can add a new View to an existing window or open a new View in its own window to make use of multiple monitors Views can also be removed as required Adding a New View to the Application Window Perform one of the following Select File gt New View From the toolbar click the L thew View button Adding a View to a New Window Perform one of the following Select File gt New Window 64 Views From the toolbar click the New Window button A new window appears You
56. d The Avigilon Professional Joystick Keyboard is a USB add on that contains a joystick for controlling zoom and pan within image panels a jog shuttle for controlling the Timeline and a keypad programmed with the application s keyboard commands Refer to Keyboard Commands for the keypad commands that control the application By default the keyboard is installed in right hand mode Use the Joystick dialog box to configure left hand mode 1 Connect the keyboard 2 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 3 Click Joystick 60 Setup 4 Ifthe keyboard is not automatically detected an error message will appear Click Scan for Joysticks Note The error message will not appear if the keyboard was detected When the keyboard is detected the Joystick dialog box appears Joystick Joystick 4vigion USB Professional Joystick Keyboard Enable left hand mode Figure A Joystick dialog box 5 Select the Enable left hand mode check box 6 Click OK The keyboard is now configured for left hand mode Rotate the keyboard until the joystick is on the left and the jog shuttle is on the right Reinstall the keypad cover with the View button labels at the top Exporting Settings You can export your personalized settings from the local client so that the settings can be backed up or used on a different com
57. days 2 8 Mbps Dd 15h Dd Ah ea 2 0 H3PTZ 0P20 10092489 Ss 1 days O hours Max e days 6 3 Mbps id 16 Sch Th MA Ful Image Rate and Resolution W Har Image Rate E Quarter image Rate W Low Resolution O Total record time estimate is based on constant recording E Storage Used eg 94 OK JL Cancel en Figure A Recording and Bandwidth dialog box The Data Aging column shows an estimate of the recording time that is available at each image rate given the amount of space on the server o For JPEG2000 or JPEG compression cameras data aging is available at three rates Full Image Rate and Resolution keeps recordings in its original quality while Half Image Rate discards half of the recorded data to make room for new recordings and Quarter Image Rate keeps 1 4 of the original recorded data so that you can still see older video o For H 264 cameras that support data aging data aging is available at two rates Full Image Rate and Resolution keeps the original high quality video and the secondary stream of low resolution video Low Resolution only keeps the secondary stream of low resolution video Note Data aging can only occur when the secondary stream is enabled o For H 264 cameras that do not support data aging only the Full Image Rate and Resolution video is kept In the Data Aging column move the sliders to adjust the amount of time video is stored at each image rate o To change the data aging settings for all linked
58. dentify the camera By default the camera model number is used as the camera s name 4 Inthe Camera Location field describe the camera s location 5 Inthe Logical ID field enter a unique number to allow applications and integrations to identify this camera 6 To disable the LEDs on the camera select the Disable camera status LEDs This may be required if the camera is installed in a covert location 7 Ifthe camera has a motorized zoom and focus lens the Enable PTZ Controls check box is displayed When selected users can control the camera s zoom and focus through the PTZ Controls pane See Controlling PTZ Cameras for more information 8 Click OK Configuring PTZ Use the camera General dialog box to enable and configure the pan tilt Zoom PTZ features for Avigilon cameras PTZ devices are connected to Avigilon cameras through the RS 485 inputs Third party PTZ cameras cannot be configured through the Avigilon Control Center 43 Avigilon Control Center Core Client User Guide 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 2 Click General The General dialog box appears 3 Inthe PTZ area select the Enable PTZ check box Note Ifthe following options are not displayed the camera only has a motorized zoom and focus lens and cannot perform full PTZ Selecting the Enable PTZ Controls check box will allow users
59. deo can be exported as a series of still images in PNG JPEG or TIFF format 1 Click de Export to open the Export tab 103 Avigilon Control Center Core Client User Guide 104 4 Export OE vew La Preview Camera to Export e Q Local Client E Ep Bulding Le 16MP HD PRO C 85mm 11 8 Cie 2 0MP HD H264 82 50057 Cs 2 0MP HD H264 01 Cta 3mMEHDDN ls 5 0MP HD DN See ENCAPORT OE ENC 4PORT Export Options E Foma DE mm Quality Low SS Resolution 1326 1280 Change Image Rego From Wed 2011 09 07 w 0 48 21 160 AM Se i i Overlays C Timestamp To Thu 2011 09 08 0712 06685 AM C Camera name Duration 0 eje 28 zm 5 C Camera location Days Hours Minutes Seconds Display Adhustrnenia Gei Export al Ful image rate Export one image every pm C Export at most IR mages le Start Export CO Ya L J L at LI Te pl Fa Ka Figure A Export tab for still image export In the Format drop down list select PNG Images JPEG Images or TIFF Images In the Camera to Export list select the camera video you want to export Enter the time range you want to export The time range is highlighted on the Timeline by black time range markers You can also drag the time range markers to modify the time range Set the export image rate Option Description Select this option to control how many images per second are exported Expor
60. e or if you do not have the required user permissions When you monitor video you can choose to watch live and recorded video in the same View or only one type of video per View Once you ve added the required cameras to the View perform the following 1 To switch the View between live and recorded video perform one of the following o Select View gt Live or Recorded a Live or Recorded 2 To switch individual image panels between live and recorded video right click the image panel and select either Live or Recorded o On the toolbar select either Image panels displaying live video have a blue border while image panels displaying recorded video have a green border 11 setup The default settings in the Avigilon Control Center Client software allow you to start working with the application immediately after installation If you have special requirements refer to the following sections to configure your settings Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Managing Server Connections When you start the application you automatically have access to all the servers connected to your network If you need to access a server that is on a different network segment you need to manually discover the server Once you are connected to a server you can also change how you connect to the server Discovering Servers The A
61. e dialog box enter the email address then click OK Tip Make sure the Avigilon users and groups added to the Email Recipient list have a valid email in their user account 7 Click Send Test Email to send a test email to everyone on the Email Recipients list 8 Inthe Email Trigger area select all the events that this email group will be notified of Click the blue text to define the event requirements 37 Avigilon Control Center Core Client User Guide 9 To attach a snapshot of the email notification event select the Attach images from camera s linked to the event check box Note This option is disabled if only System Events is selected because cameras cannot be linked to System Events 10 In the Email Schedule area select a schedule for the email notification See Scheduling Server Events for more information 11 To limit the number of emails sent enter the amount of time between each email in the Send email at most every field 12 Click OK Editing and Deleting an Email Notification You can edit the details of an email notification or delete the email notification when it is no longer needed 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Email Notification 3 Inthe Email Notification dialog box ensure the Email Notification tab is selected then perform one of the following o To edit t
62. e secondary live viewing stream check box When enabled the secondary live viewing stream is a lower resolution video stream that is automatically displayed when you monitor live video on a network that does not have enough bandwidth to display the primary live viewing stream 10 Click Apply to Cameras to apply the same settings to other cameras of the same model 11 Click OK Image Dimensions Use the Image Dimension dialog box to set the image dimensions for the camera You can crop the video image to help reduce bandwidth and increase the maximum image rate Changing Image Dimensions Settings 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box see Accessing the Camera Setup for more information Click Image Dimensions In the Image Dimensions dialog box adjust the image dimensions by performing one of the following o Drag the edges of the image until the video is cropped to fit your requirements o Change the values for the Top Left Width and Height field 51 Avigilon Control Center Core Client User Guide Lt Image Dimensions Restore Defaus Figure A Image Dimensions dialog box d Click OK Motion Detection In the Motion Detection dialog box you can define specific motion detection areas and configure the camera s sensitivity and threshold for motion selecting an Area to Detect Motion In the Motion Detection dialog box you can def
63. ed and stored on the server Refer to any of the following sections to access and configure the server setup Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Accessing the Server Setup Perform one of the following steps to open the server Setup dialog box Select Tools gt Setup then select the server you want to setup from the left pane Inthe System Explorer pane right click the server and select Setup Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions 20 Salegi a camera of server lo setup Q Local Cien WA Building 1 a Ga 11HP HDPRO C 8236 Ga 15MP HD PRO C111453 Server Version 4 0 1 3 24600 Ss 30MP HO DN 3365 IP Address 192 168 1 65 Sa 5 0MP HD DN 5514 ES ENCAPORT 241110421 g s ENCAPORT 291 10421 14 General Change the server s name Recording and Bandwidth N Change the recording settings and view server bandvedth Alarms h Configure the aam management sees POS Transactions Configure the POS tes Schon engine gt Email Nobhcations Change the email notification and email eter SMTP setlinos System Log Views the zudem log Figure A Server Setup dialog box General eg Recording Schedule Change the recording schedule EA Users and Groups Change the user and group setti
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65. figuring Email Notification In the Email Notification dialog box you can create email notification groups to specify who will receive email notifications when an event occurs 1 36 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information Click Email Notification In the Email Notification dialog box ensure the Email Notification tab is selected Click Add Setup Email Notifications Building A Emal Moticabons Email Server Email Groups Email Group Mames Mew Email Group New Email Group Email Recipients E Administrators EA user avigilon com Sj Add Email A Add User Group Gr Send Test Email Email Tigger CI System event Motion detected on any camera C Digital input activated on any digital input LI POS transaction exception on sy lransaction source Emal Setrng Altach images from camerals linked to lhe event Email Schedule Always d Send email at most even 10 min Figure A Email Notifications dialog box 5 Enter a name for the new email group 6 In the Email Recipients area add all the users groups and emails that are part of this email group Perform any of the following o Click Add User Group to add an Avigilon Control Center user or access group In the dialog box select all the required users and groups then click OK o Click Add Email to add individual emails In th
66. g box select how the camera obtains an IP address Network Obtain an IF address automatically Use the following IP address Control Pork 55080 4 Default 55080 _ Enable Multicast Figure A Network dialog box 45 Avigilon Control Center Core Client User Guide o Obtain an IP address automatically select this option for the camera to connect to the network through an automatically assigned IP address The camera will attempt to obtain an address from a DHCP server If it cannot the camera will default to addresses in the 169 254 x x range o Use the following IP address select this option to manually assign a static IP address for the camera Enter the IP Address Subnet Mask and Gateway you want the camera to use Select the Control Port for connecting to the camera This port is also used for manually discovering the camera on the network Select the Enable Multicast check box to enable multicast streaming from the camera You must enable multicast to set up redundant connections to multiple servers Use the default generated IP Address TTL and Base Port or enter your own values Click OK Image and Display Use the Image and Display dialog box to control a camera s display settings for live and recorded video Changing Image and Display Settings Note The dialog box may appear different depending on the camera Some options are disabled or hidden if they are not supported by the camera
67. gilon Control Center Core Client User Guide Avigilon Control Center Client Users to Add Users administrator Je bennet iBingley John Srnith Srnithe Mr Darcu Figure E Add users to groups dialog box c Click OK The users are added to the Members list If a user is added to the group through the Add User or Edit User dialog box the user is automatically added to the group s Members list 7 Click OK to save the new group Editing and Deleting a Group You can change the access permissions for a set of users by editing their access group Note Active Directory groups can only be deleted from the Active Directory tab 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Users and Groups and select the Groups tab 3 Select a group and perform one of the following o To edit the group click Edit Group Refer to Adding Groups for details about the editable options o To delete the group click Delete Group Note Default groups cannot be deleted 34 Setup Email Notification Use the Email Notification dialog box to prepare the server for sending email messages in response to specific events You can set what events require email notification and who receives the emails setting Up the Email Server Before emails can be sent the server must be set up to send emails 1 Right clic
68. he System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information Click Privacy Zones In the Privacy Zones dialog box click Add and a green box will appear on the image panel Privacy Zones Privacy cones Privacy Zone 2 Privac fore 1 Figure A Privacy Zones dialog box 4 Move and resize the green box until it covers the area you want to block out 5 If you are adding privacy zones to a PTZ camera the following two options are displayed above the image panel O h O Select this option to enable PTZ mode PTZ mode allows you to pan and tilt the camera field of view to where the privacy zone needs to be For details on how to use the pan and tilt controls see Controlling PTZ Cameras R O Select this option to disable PTZ mode 6 Click OK Editing and Deleting a Privacy Zone 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 55 Avigilon Control Center Core Client User Guide 2 Click Privacy Zones 3 Inthe Privacy Zones dialog box select a privacy zone from the Privacy Zone list and perform one of the following o To edit the privacy zone adjust the green box on the image o To delete the privacy zone click Delete 4 Click OK Manual Recording You can manually set a camera to record events outside of the c
69. he email notification select the Email Group and make the required changes Refer to Configuring Email Notification for details about the editable options o To delete the email notification select the Email Group and click Remove System Log The system log records events that occur in the Avigilon Control Center This can be useful for tracking system usage and diagnosing issues You can filter the items displayed in the log and save the log to a separate file for sending to Avigilon support Note The system log maintains a record of system events for up to 90 days Viewing the System Log 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 38 Setup 2 Click System Log 3 Inthe System Log dialog box select the log events you want to display in the Event Types to Show area then click Start Search The search results are displayed in the left pane System Log Building 1 Time OR oras tooo 12 20 57 PM Oh ureien 12 08 29 Em OR Loros zoo 12 05 01 PM OR aaae 11 51 59 AH GP 10r23120009 11 51 21 AM OR Lorzs 2009 11 47 08 4M O ureien 11 46 33 AM OR Lotto 10 21 59 AM Oh Lora tooo 9 38 38 am OR Lorza 2009 9 33 37 AM Op Luten 9 33 34 am Oh ureien 9 33 33 AM OR Lorzs 2007 9 37 24 AM Oh oran tooo 9 37 23 am OR Lora 2009 9 37 18 AM A Luten 9 37 17 am GP 1012312000 9 37 11 AM OR oiio 9 37 10 AM OR ue 9 36 18 AM O
70. how Le Evert Topes e Server as e Derice e bei ee 25 results found n Search Figure A System Log dialog box 4 Select a result to display the event details on the right 5 To save the log search results click Save events to file and save the file 6 Click Close ocheduling Server Events Server events are actions triggered within the Avigilon Control Center Server that are not related to video recording like email notifications When you configure a server event you are given the option to assign a schedule for the event Schedules control when events are enabled at specific times during a day or only on specific days When you arrive at the scheduling page while configuring an event you have the option to select an existing schedule or create a new schedule 39 Avigilon Control Center Core Client User Guide Schedule MEE Figure A Schedule option 1 To use a configured schedule select an option from the drop down list The default option is Always which allows the event to run constantly 2 To create or edit a schedule click 00 Edit Schedules Hare Hee Schedule Sat 10 35 AM End 03 35 FH Sart Dae 0540742011 Recurence patterns O Dady Bes every 1 weeks or a Weekly Cisie CD Monde Tue fl Wedsde O Monthy PI Thais Elmo O ASY O Yea Figure B Edit Schedules dialog box a To add a new schedule click Add then enter a name for the new schedule b To edit a schedule
71. ine the green motion detection areas in the camera s field of view Motion detection is ignored in the areas not highlighted in green 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 2 Click Motion Detection 3 Inthe Motion Detection dialog box use the tools above the image panel to define the green motion detection area o Set Area select this button then draw green rectangles to define the motion detection areas You can draw multiple rectangles to create your motion detection area 52 Setup o Clear Area select this button and draw rectangles to erase sections from the motion detection area o Draw select this button and manually draw motion detection areas with your mouse This tool allows you to be very specific and highlight unusual shapes o Set All click this button to highlight the entire image panel for motion detection o Clear All click this button to clear the image panel of motion detection areas 0 Molion Detection Fee Meisen Recosd Tee Bot Meton Record Tera Bees Figure A Motion Detection dialog box 4 Click OK To define the sensitivity and threshold for the motion detection area see Controlling Motion Sensitivity and Threshold Controlling Motion Sensitivity and Threshold In the Motion Detection dialog box you can control the camera s sensitivity and threshold for motion You
72. k a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Email Notification 3 Inthe Email Notification dialog box select the Email Server tab Email Server Settings Sender Mame Building 1 Sender Email Address noreplyayigilor com Subject Line Avigion Control Center Syste SMTP Sener sntp net Port 25 Timeout seconds 30 Security and Authentication _ Use secure connection TLS 55L Server requires authentication Figure A Email Notifications dialog box Email Server tab 4 Inthe Email Server Settings area complete the following a Sender Name enter a name for the server sending out the email b Sender Email Address enter an email address the server can use to send emails c Subject Line enter a default subject line for all emails sent from this server d SMTP Server enter the SMTP server address used by the email e Port enter the SMTP port 35 Avigilon Control Center Core Client User Guide f Timeout seconds enter the maximum number of seconds the server will try to send an email before it quits Optional If the email server uses encryption you can select the Use secure connection TLS SSL check box Optional If the email account has a username and password select the Server requires authentication check box a Enter the Username and Password for the email account Click OK Con
73. l and select Zoom Out Full Irs Focus To control the Iris or Focus E To program a PTZ preset Click the and buttons 1 Move the camera s field of view into position 2 Inthe PTZ Controls pane select a preset number and click Presets i 3 Inthe Preset Name dialog box enter a name for the preset and click OK To activate a PTZ preset select a preset and click oP lf the PTZ camera supports a Home preset position the button is enabled Click the button to return the camera to its Home position To return to the Home preset position 1 Inthe PTZ Controls pane E select a pattern number and To program a PTZ pattern Patterns PIO ns i p 2 Use the PTZ controls to move 74 Video the camera and create the pattern 3 Click Y In the PTZ Controls pane select a pattern number and click To activate a PTZ pattern The pattern will repeat until the pattern is stopped or another pattern iS run In the PTZ Controls pane select a tour number and click a The tour will repeat until stopped or Tours To activate a PTZ tour K b until other PTZ controls are used To program a PTZ tour see Programming PTZ Tours 1 Select an aux command m number and click P To activate an auxiliary command 2 Click D to turn off the auxiliary output 1 Click the Menu button 2 Inthe PTZ Controls pane use the Pan Tilt buttons to naviga
74. lient Software 0 ccccccccscscecccecseseeceeeeaeeseeeeeeeeeeceeeseeeeeeeeesseuaeeeeesseeeeeeessaaeeeeessaeeeeesssaaees 109 Events ANG NR ele e EE 110 croup PERMISSION Descansa R A A R 111 SIT dee 113 FR POO III BUGS A A AA A A Di 114 Keyboard COMMANO Suances 115 Image Panel amp Camera Een nn e E 115 VEW COMMANGS eeben 116 View Layour e Tu nee Le 117 Playback GOMMand Susa aa 118 PTZ Commands Digital and Mechanical occccccccconcnnncccnonnncnncnnnnncnnnnnonannnnnnnonancnnnononancnnnonnnanenns 120 Je D APP ooo E E E E E A E E 123 Introduction What is the Avigilon Control Center Client The Avigilon Control Center Client software works with the Avigilon Control Center Server software to give you access and control of your Avigilon High Definition Surveillance System The Client software allows you to view live and recorded video and control user access to the Avigilon Control Center The Client software also gives you the ability to configure the server cameras and other external devices that are part of your surveillance system The Client software can run on the same computer as the Server software or run on a remote computer that connects with the Server software through a local area network LAN or a wireless area network WAN What you can do in the Client software depends on the Server software edition There are three editions of the Server software available Core Standard and Enterprise Core contai
75. lly access the Log In dialog box perform one of the following o From the File menu select Log In to log in to all available servers o Inthe System Explorer right click a server and select Log In to log in to the selected server In the Log In dialog box select a specific server or select All Servers from the Log in to drop down list Log into Sar AVIGILON Passwort O Use current Windows credentials Figure A Log In dialog box Tip If you accessed the Log In dialog box from a specific server you will not have the option of logging into All Servers If the server you want to log into is not shown click Find Server to try to discover the server Enter your User Name and Password or select the Use current Windows credentials check box if your system administrator has imported your Windows account information into the server Click Log In After logging in the first time you can set up automatic login from the client Setup dialog box See Changing General Client Settings for more information Avigilon Control Center Core Client User Guide Logging Out You can log out of one or all servers at any time To Do this Log out of one server 1 Right click the server in the System Explorer and select Log Out 1 Select File gt L Log out of all servers Select File gt Log out 2 When the Log Out dialog box appears click Yes Navigating the Application Once you log in the Avigilon Control Cente
76. lly set it will not change While you view the camera image panel complete the following steps to zoom and focus the camera Tip For Avigilon HD Professional cameras the lens must be set to auto focus AF mode on the camera If the camera does not detect the lens the Focus buttons are not displayed a Use the Zoom buttons to zoom in to the distance you want to focus b In the Iris drop down list select Open When the iris is fully open the camera s depth of field is the shortest c Use the Focus buttons until the image becomes clear Button Description Auto Focus The camera will automatically focus once 0 Focused as close to zero as possible Ce Large step toward zero Small step toward zero gt Small step toward infinity gt gt Large step toward infinity 49 Avigilon Control Center Core Client User Guide 4 Click Apply to Cameras to apply the same settings to other cameras of the same model 5 Click OK Compression and Image Rate Use the camera Compression and Image Rate dialog box to modify the camera s compression and image quality settings for sending image data over the network Note The dialog box may appear different depending on the camera Some options are disabled or hidden if they are not supported by the camera Changing Compression and Image Rate Settings 1 Right click the camera in the System Explorer then select Setup to open the camera setup dialog
77. n access the video and cameras connected to the server Note You can only access one server at a time through the Web Client 108 Appendix a Avigilon Web Client Microsoft Internet Explorer e 163 ae Address dE http 1192 168 2 62 50083 w I on Bicomert PP select Eo Live gt Recorded e Alarms j Q Search A Export e a Ka Bt a IP les system ESPIAS View 1 a La 5 OMP HD DN 3208 E ENCAPORT 241 6708 ENC APORT 261 6708 1 QVIGILON AVIGILON QVIGILON AVIGILON Figure A Avigilon Control Center Web Client Updating the Client Software Avigilon Control Center Client software updates are typically included with the Avigilon Control Center Server update packages When you first open the Client software the following dialog box will appear if a Client software update is available 109 Avigilon Control Center Core Client User Guide Update Control Center Client all new version of Control Center Client is available for download from server ENG LAPTORA Update Update to version 4 70 71 Do Not Update Continue using version A D A Ab Figure A Update Control Center Client Click the Update button to allow the Client software to update The software update is automatically downloaded The following dialog box will appear to show the download progress 0 Update Control Center Client alma 5s Downloading Control Center Client Update Fig
78. n list select the exported image quality level 8 Inthe Resolution field select a resolution for the video image You can manually enter the resolution or click the drop down arrow to select a standard resolution Note The Resolution field automatically maintains the image aspect ratio For high resolution video 11MP or 16MP the greatest resolution option will be less than the camera s actual resolution because most media players cannot play high resolution AVI files 9 To automatically divide the export into separate files that can be stored on optical media like a CD or DVD select the Split file into sizes of check box Then manually enter a maximum file size in MB or select a pre configured option from the drop down list 10 Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green overlay then click OK Only areas highlighted in green are exported 11 Select the Skips recording gaps check box to avoid pauses in the video caused by gaps in the recording 12 Select the image overlays you want Timestamp Camera name and Camera location 13 Click Display Adjustments to adjust the gamma black level and or white level 14 Click Start Export 15 In the Save As dialog box name the export file and click Save The Preview area displays the video you are exporting 16 When the export is complete click OK Exporting PNG JPEG or TIFF Images Vi
79. ncnnnnononncnnnnononancnnnononnncnnnnnnnanennnnss 84 ViAxXIMIZING All IMAGE Paladar dis 84 Displaying Video Re TEE 84 Changing the Image Panel Display Quality Settings oooccccccccnnnccccccccononononanncnnnnnnnnnnnnnononononones 85 Changing the Image Panel Display Adjustments Gettngs 86 Displaying Analog Video in Deinterlaced Mode nnnnn00nnnnnnennnnnonennnnnnnnnrnnnesrnnnrensnnrnresenneressnnrreenenne 87 DO ALG EE 88 Performing an Event Search ccccccccccccsssescecccceeeeceeecseeeeeeeeseeuseeeesseaseceeesseeaeeeeeseeaaeceeesseaseeesessaaseeeeesaags 88 VICWINGMEVENT oe arch E ii once 89 P rtormmg a BOOK Mark Sea Clannad oa 90 VIEWING Bookmark search CSUN Sia AAA 91 Performing a Pixel Search ocio casi 92 Viewing Pixel Search Result iii 93 Performing a Thumbnail Search ococcccoccnncccnccncoconcnnconanoncnnoncnnononcnnnonnnnnnnnnnrnnnnnnnrnnnnnanrnnnnnnrnnrnnrnnrnnancnns 93 Viewing Thumbnail Search Results AA 94 A A nrc ene Seer nme mtr ReeP Ee Rene e eer eee ere re reer re 96 Exporting a Snapshot Of aly ue EE 96 Exporting Recorded Video and Images nnnnno0nnnneneannnnosennnnnsrnnnrrnsrnrnresrnrnrensrnrrrrsrnrrrrssnnrrrennrerennnnenee 99 Accessing Me EXDOM Ee ME 99 EXPONO Native VIS Orina oli oia 99 EXPOrtina AA lee taras id 101 Exporting PNG JPEG Or TIEN ATEOS doo 103 vi Table of Contents EXPORTA PDF and Print IMAG SS sio 105 APPENA alo o iS 108 Accessing the Web Els ia 108 Updating the C
80. ngs Scheduled Backup ED Change the scheduled backup relings _ License Plate Recognition 2 MR Conhgure the license plabe recognition sethings Rules Ka Configure the rules engine Use the General dialog box to change the name the server displays in the System Explorer Changing the Server s Name The default name for the server may not be useful for your purposes Use the General dialog box to change the server s name to something more meaningful to your surveillance system 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click General 3 Inthe General dialog box enter a new server name 21 Avigilon Control Center Core Client User Guide 0 General Building 1 Servier Name Building 1 Figure A General dialog box 4 Click OK Recording schedule Use the Recording Schedule dialog box to set the recording schedule for the cameras connected to the server By default the Avigilon Control Center is set to record motion and configured events when they occur Once the recording schedule is set camera recordings are made automatically Using Templates to Modify the Recording Schedule The recording schedule is set by using templates that tell cameras what to record and when to record For example you can create one recording schedule template for the weekdays and another for the weekend Note
81. nna 88 dual streams cios ico 48 E Email Notification navionics 33 GIO e eE o A 34 A 36 123 Avigilon Control Center Core Client User Guide A E E 36 sones a 37 Email Serye aceea a teins 33 export Client settings ooocccccocncncococcnnononcnncnoncnnnonos 61 mage PAM 98 106 108 VOS O unicidad 101 103 ee Age 45 F feedback A 2 A cesset ten alseck asus aeanti 3 10 14 FING SERV Cie ida 3 5 10 Pieke FCO Moa 45 FOCU Seesen 47 HIE CCN csaccdeareecnen ce cemecsneaete acento ane 68 G Conrad tada 19 40 Getting Started cceececceccsesseeeeseeeeeeeeeeseeees 3 GOUD S e 24 AG EE 28 A ee 32 Ee enee 32 I Image and Display 45 Image DIMENSIONS ooccccccnccncccncnncoconcnnnnnncnnnnnns 50 image Pan LEE 7 MAX M ZE dera 85 E a tate hoes 85 124 video CIS Pl Visita 9 85 image qUe 48 mage rale ia 48 import Client SETtINGS cccseeeceecseeeeeeseeeeeeeseeeeeens 62 IR GUE FN AA 45 Mee 45 J Reder 59 K keyboard commands ccccsseeeeeeeeeeeeeeeeeees 117 L cn a 57 IVE VideO inicial 9 70 IOC ALS SCIVER e aaa 3 10 Beie di SE 5 AUTOMATIC coooooncccccnnnonccnccnnnncconcnnnnnccnncnonancnnnnns 57 A A pomuieaou 12 AA sie cares etl 5 SOG IA PUTS OU tard 24 M Manage Server Connections 0000n00000n 3 10 Manual Record ita 55 SU 85 A semunacdsteions 55 StA EE 78 SLOP EPR cate sactereneenen eae ted 78 Maximum Exposure nannnnnennnnsnnnnsenneeennnesennne 45 Maximum RE R
82. nnection you want to edit from the Connected Cameras list 3 Click Edit Refer to Connecting a Camera to a Server for details about the editable options 4 Click OK Disconnecting a Camera from a Server 1 From the Tools menu select Connect Disconnect Cameras 2 Inthe Connect Disconnect Cameras dialog box select the camera you want to disconnect from the Connected Cameras list then perform one of the following o Click Disconnect The camera is disconnected from the server and moved to the Discovered Cameras list o Drag the camera into the Discovered Cameras list Upgrading Camera Firmware Camera firmware updates are typically included with the Avigilon Control Center Server update packages Camera firmware updates are automatically downloaded and installed to the camera When the camera firmware is being upgraded video from that camera cannot be displayed and the System Explorer will display the following symbol beside the camera Sistem Explorer Y Server view QA Local Client Avidion Demo MYA E a Building 1 Gs 5 0MP HD C 207 0 CC AI Figure A System Explorer camera firmware upgrade When the firmware upgrade is complete the System Explorer will display the Camera Connected icon again and video from the camera will display 19 Avigilon Control Center Core Client User Guide server Setup The server Setup dialog box is responsible for all the Avigilon Control Center features that are configur
83. ns all the essential software features for monitoring live and recorded video Standard gives you all the Core features plus access to the point of sales feature digital input and output audio and expanded search options The Enterprise edition gives you access to the full suite of Client software features including alarms rules Site View Web Pages Maps and system backup Visit the Avigilon website for an overview of the features available in each edition http avigilon com products controlcenter overview A copy of the Client software can be downloaded from the Avigilon website or installed with the Server software system Requirements Minimum requirements Recommended requirements Monitor solution 1280 x 1024 1280 x 1024 OS Windows XP with Service Pack SP 2 or Windows XP with Service Pack SP Avigilon Control Center Core Client User Guide CPU Intel Single Core 2 4 GHz processor Intel Dual Core 2 0 GHz processor System PCI Express DirectX 9 0c compliant with 128 PCI Express DirectX 10 0 compliant Video card MB RAM Intel GMA 900 or better NVIDIA with 256 MB RAM NVIDIA GeForce 6600 or better ATI X1300 or better 600 series or better Network card Hard disk space 500 MB 500 MB For More Information 100 Mbps 1 Gbps Visit Avigilon at http www avigilon com for additional product documentation Avigilon University The Avigilon University provides free online training videos that demonstrate how to se
84. nt to change 3 Enter the number of Columns and Rows you want in your layout 4 Inthe layout diagram do any of the following to further customize the layout 67 Avigilon Control Center Core Client User Guide Edit Layouts L 6 Deion 6 Division 13 Divisiones Restore Del sults Figure B Edit Layouts dialog box o To create a larger image panel select a grey line to delete the border between two image panels When a line is highlighted in red the line can be deleted o To restore an image panel select a dotted line to divide a large image panel into two When a dotted line is highlighted in green the line can be restored o To restore all default View layouts click Restore Defaults All custom layouts in the Layouts list will be replaced Note You can only add or subtract lines to create a rectangular shape 5 Click OK to save your changes The previous View layout has been replaced with your customized layout Tip The keyboard commands used to access View layouts are linked to the layout s position on the View Layouts list For example if your custom layout is placed at the top of the Layouts list layout 1 you can press Alt 1 to use that layout Making a View Full Screen You can maximize a View to make full use of a monitor 68 Views On the toolbar click ec Ending Full Screen On the toolbar at the top left of the screen click End Full Screen
85. o Discovering Servers for details about the editable options o To delete the server connection click Remove Server 14 Managing User Connections to a Server Standard edition servers only allow 5 users to be logged in at the same time lf you are the sixth user to log in to the server you will receive an error message However if you are an administrator or have Manage user session user permissions you have the option to override another user s login status and replace the user 1 Log in to the server See Logging Into and Out of Servers for more information The following dialog box is displayed The masimum number of chent connections hat been reached Select a user to disconnect so that WOU may log ir User Mame administrator administrator administrator administrator administrator Figure A Log In dialog box Computer Name FRAMSAY 2 EUIK AAA CHIGGS 1 AMANSELL 1 MBOWEN 1 2 Select the user you want to replace 3 Click OK You will now be logged in to the server The user you replaced will see the following message Avigilon Control Center LogIn Time 6710 2011 10 08 20 AM 6710 2011 10 09 13 AM 6710 2011 10 09 31 AM 671072011 10 09 33 4M 610 2011 10 11 31 AM Figure B Logged out message Cancel Setup 15 Avigilon Control Center Core Client User Guide Connect Disconnect Cameras You can connect and disconnect cameras to servers using the Connect Disconnect Cameras dialog box
86. ording states Red recording triggered by an event Blue recording Grey not recording 77 Avigilon Control Center Core Client User Guide Starting and Stopping Manual Recording Inthe top left corner of the image panel click the Record Indicator icon to start manual recording The record indicator is highlighted in blue to show that the camera is recording Manual recording continues until it is stopped or until the maximum manual recording time is reached Click the record indicator again to stop manual recording The maximum manual recording time is configured in the Manual Recording dialog box see Manual Recording Settings for more information Monitoring Recorded Video While monitoring recorded video you can perform any of the following procedures Adding and Removing Cameras in a View To monitor video add a camera to the View The camera video can be removed from the View any time Adding a Camera to a View Perform one of the following Drag the camera from the System Explorer to an empty image panel in the View Double click a camera in the System Explorer Inthe System Explorer right click the camera and select Add to View The camera is added to the next empty image panel in the View layout Tip You can drag the same camera to multiple image panels to watch the video at different zoom levels 78 Video Removing a Camera From a View Perform one of the following
87. ormation Tip Set the Connection Speed to WAN if you are on a low bandwidth network for example internet or wireless network and select LAN if you are on a high bandwidth connection for example office or home network This enables the Avigilon Control Center to better manage your bandwidth and image rate 3 Click OK If the server is found the server will appear in the Manage Server Connections dialog box If the server is not found check the following then try again 13 Avigilon Control Center Core Client User Guide The network settings are configured correctly The firewall is not blocking the application The Avigilon Control Center Server software is running on the server Editing and Deleting a Server Connection Use the Manage Server Connections dialog box to edit and delete your server connections 1 Select File gt Manage Server Connections Manage Server Connections a Building 2 WA Building 1 Fa Building 3 Automatically discovered HYR IP Address 14 0 0 1 Base Pork 50080 Connection Speed LAN NYRA Version 4 0 0 7 23582 Figure A Manage Server Connections dialog box 2 Select a server on the Server list then perform one of the following Note You cannot remove or edit the IP address and base port of servers that were automatically discovered o To edit the server connection click Edit Update the server IP Address Base Port and Connection Speed as required then click OK Refer t
88. puter These settings include general client settings joystick maps saved Views web pages and Site View To export server settings like Recording Schedules Users amp Groups POS Source and Device Connection settings see the Avigilon Control Center Server User Guide Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Exporting Client Settings 1 Right click the local client in the System Explorer then select Setup to open the client Setup dialog box For more information see Accessing the Client Setup 2 Click Export Settings 61 Avigilon Control Center Core Client User Guide 3 Select the settings you want to export Export Settings Select the items to export General settings Joystick settings Maps Views Web Pages Sites Layouts Figure A Export Settings dialog box The General settings include display quality deinterlacing manually added servers image overlays and client connection speed 4 Click OK 5 Inthe Save As dialog box name and save the file Exported client settings can only be saved in Avigilon Client Settings File avc format Import Settings Import and use settings that were previously exported from the local client or from a different computer Note The imported settings will overwrite the local client s current settings Importing Client Settings 1 Right click the local
89. r Client application window is where you setup your surveillance system monitor video and view search and export recorded video Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Getting Started E ere Control Canter 4 Enforprivs Client fe ye ech vn pop AN Le Juve KO Sei E EE zech A er F geen e i 2 0P ED Cece DAA Ad Fee Ea OP ai ie 20HFHD H2E4 OP 2926 im CMP al Ma Eu Snheu zen S EC Ap He g EHARA Ma ENC AS Hota T g s EC Ab IA TEEN Sa L d 3 nm Wedreaday k n 0i AH el zo 599 Pu Va FI ia DEER LG Wense Jui 0 2011 a et Ne Beer fg 7 00 PM 715 Pl 730 PM 745 Fa 5 00 Ph ERT 330 Fi 145 Phi 4 00 PH 2 OP ef A i i ZE F Figure A Avigilon Control Center Client application window Area Description Workspace The right pane where the feature tabs appear A standard Windows application menu that provides access to 1 Menu bar features not available on the Toolbar Provides quick access to commonly used tools Toolbar If any buttons are missing from your toolbar click the small down arrow on the right edge of the toolbar to display the hidden buttons gt Provides a way to organize image panels You can have multiple 3 View Views open at once This is the most common tab in the Workspace 4 Image panel Displays live or recorded video from a camera 5
90. ra dialog box complete the following fields 16 Setup Find Camera Search From Server Building 1 wi Search Type IP Address we IP AddressHastname Po Start IP Address oe 2 2 Control Port 55080 End IP Address os oe se Control Pork 55050 3 Cancel Figure A Find Camera dialog box IP Address Figure B Find Camera dialog box IP Address Range o Search From Server select the server that you want the camera to connect to o Search Type select a search type o Camera Type select the camera s brand name Tip Select ONVIF to discover cameras that are ONVIF complaint o IP Address Hostname For IP Address search only enter the camera s IP address or hostname The camera and server s gateway IP address must be set correctly for the camera to be found o Start IP Address and End IP Address For IP Address Range search only enter the start and end IP addresses Only addresses in that range will be searched for the selected camera type o Control Port enter the camera control port number o Provide the User Name and Password for the camera if required 3 Click OK If the camera is discovered it will appear in the Discovered Cameras list You can now connect the camera to a server Connecting a Camera to a Server Once the camera has been discovered on the network it can be connected to the server 17 Avigilon Control Center Core Client User Guide 1 From the Tools menu select Connect Di
91. rview of the Export features see Module 2 Identifying Bookmarking Searching and Exporting Video in the Avigilon University End User Stream Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Exporting a Snapshot of an Image You can export a snapshot of any image panel with video When you export a snapshot you are exporting whatever the image panel is currently displaying 1 To export a snapshot perform one of the following o Inthe image panel click the EI Snapshot icon o Right click the image panel and select Save Snapshot The snapshot Export tab is displayed and the image you want to export is displayed 96 Export B View de Export a Preview Export Options i Change Image Region Overlays Timestamp Camera name Camera location Display Adjustments Figure A Export tab for Snapshot export 2 Inthe Format drop down list select an export format 3 For the selected export format define your preferences Format Image options This is the recommended export format because the exported image Native maintains its original compression and can be authenticated against Note The Native tampering in the Avigilon Control Center Player f h SE PE Select the Export the Control Center Player Installer check box if Avigilon Control Center you want a copy of the Avigilon Control Center Player to be PI iew
92. s are disabled or hidden if they are not supported by the camera Accessing the Camera Setup Perform one of the following steps to open the camera Setup dialog box Select Tools gt Setup then select the camera you want to setup from the left pane Inthe System Explorer pane right click the camera and select Setup Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions Note The dialog box may appear different depending on the camera Some options are disabled or hidden if they are not supported by the camera 41 Avigilon Control Center Core Client User Guide Select a camara or serves bo setup OD Local Cier gP 1 OMP HD DN 10003 i Euro Ayvigion 1 MP HE DH a MA IEMPHD PAD Firmware Version 4 2 0 0 Resolution 1260720 Re DEE Ve SE S l Serial Number 03270003 AC Address 00 19 65 00 27 13 a 3 0MP HDL g s 2 0MP HD DOME OW Sa D IMPHDC a ENCAPORT 2219 ZE Sr ENC PTZ Dome Capte Change the camera s general settings 23 Change the camera s nebeok settings Ma ENCE deme g EN Ba 0 3 i eg Image and Display Compression and Image Rate HE Change the camera s rage acquisition and KR Change the camera s compression and display settings image rate setings Motion Detection Image Dimensions w l lae La MRP Change the camera s motion detection Change the cameras mage dimensions selingi Privacy Zonet o Manu
93. sconnect Cameras The Connect Disconnect Cameras dialog box appears Fa Connect Disconnect Cameras EN ERAS 15 j Anton G oe E LEI LEE 15584 Connect Camats Mama IF Address Model MAC Address PR Avigilon Demo NVR 1MIP AD PRO C123081 169 254 246 250 11MP HD 2R0 E 00 18 85 00 08 31 AP AO PRO C LE 169 254 6 175 LIMP HD PRO E 00 16 85 00 20 68 16h EHD PRO 1 1455 169 254 132 133 KE EMP HD PROL 00 16 50 22 BD 3 0MP HD DAK 3369 169 254 101 112 Bo 3DMP HAD OA 00 16 55 00 000 29 EMC APORT 241010421 169 254 639 253 A ENC APORT 251 00 16 85 00 28 85 5 0MP HD fcc Frmavane Version 4 2 0 0 ano e Aen IP Address 169 254 177 5 a MAC Address 00 18 65 0015 B4 Cameras is Disconnected J Thi camera is not connected bo an NVR ks images are not being d Connect Figure A Connect Disconnect Cameras dialog box 2 Inthe Discovered Cameras area select a camera then click Connect 3 Inthe Connect Camera dialog box select the server you want the camera to connect to Connect Camera Connect to Te fe ite Vis License Priority Figure B Connect Camera dialog box 4 Click OK 18 Setup 5 If the camera is password protected the Camera Authentication dialog box appears Enter the camera s username and password then click OK Editing the Camera Connection to the Server 1 From the Tools menu select Connect Disconnect Cameras 2 Inthe Connect Disconnect Cameras dialog box select the camera co
94. sers OU sers Add Group Figure A User and Groups dialog box In the Add Group dialog box select a group to use as a template for your new group and click OK Add Group Figure B Add Group dialog box In the Edit Group dialog box give the new group a name then select the permissions and camera access rights for the group Clear the check box of any feature or camera you do not want the group to access 31 Avigilon Control Center Core Client User Guide Edit Group Group Mee Group Privileges Camera Access Aights E ja View live images ay T15MP HD PRO C 85mm Li 8 Use PT controls E 2 OMP HO H264 D1 Lock PTZ controls 3 EA 3 K UMPDHD DN Trigger manual recording EE SG EMCAPORT Il Trigger digital outputs el e ENC 4APORT e Listen to microphones e Broadcast to speakers a Mew recorded images Export images Backup images Je Connect and disconnect cameras 2 Jl Setup cameras Setup general settings Setup network settings Setup image and display settings Setup compression and Image rate SL e SS WI A Figure C Edit Group dialog box Group tab 6 Select the Members tab to add users to the group 32 fa U Edit Group Group Members administrator Add User Remove User L ox Figure D Edit Group dialog box Members tab a Click Add User b Select the users that should be part of this new group 33 Avi
95. sible Move the Sharpening slider until the video image meets your requirements You can change the rotation of captured video You can rotate the video 90 180 or 270 degrees clockwise You can control white balance settings to adjust for differences in light You can allow the camera to control the white balance by selecting Automatic or select Custom and manually set the Red and Blue settings 4 To focus the camera see Focusing the Camera Lens 5 Click Apply to Cameras to apply the same settings to other cameras of the same model 6 Click OK Zooming and Focusing the Camera Lens If you have a camera with a lens capable of electronic zoom and focus you can zoom and focus the camera through the Image and Display dialog box Note The dialog box may appear different depending on the camera Some options are disabled or hidden if they are not supported by the camera 48 Setup Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information Click Image and Display The Image and Display dialog box appears If the camera has a built in auto focus feature you can choose one of the following o Continuous Focus the camera will automatically focus itself whenever the scene changes Skip the following step o Manual Focus you can manually focus the camera through the Image and Display Focus buttons Once the focus is manua
96. ss the timeline to remove the set recording areas 7 If cameras are not recording in Continuous mode all day you can set cameras to record reference images between events in the recording schedule Select the Record a reference image every check box then set the time between each reference image Editing and Deleting a Template 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Schedule 3 Inthe Schedule dialog box select a template from the Templates pane and perform one of the following o To edita template modify the schedule o To rename a template click Rename Template and enter a new name o To delete a template click Delete Template 4 Click OK 23 Avigilon Control Center Core Client User Guide setting Up a Weekly Recording Schedule You can set up a week s recording schedule by applying templates to cameras for each day of the week 1 Right click a server in the System Explorer then select Setup to open the server Setup dialog box See Accessing the Server Setup for more information 2 Click Recording Schedule 3 Inthe Recording Schedule dialog box select a template from the Templates pane 4 In the Default Week area select the cameras and days of the week this template applies to Default Week krna 5 0MP HD DMSH3 5 0M AD DOME DREIR 5 00 HO DOME DM IR 6345 Weekends Weekday
97. t at image rate For example the video is streaming at 30 images per second lf you select 1 2 only 15 images for that second will be exported Export Select this option to control the time between each exported video image Export one image every min Sec For example if you enter 5 min O sec only one image will be exported every 5 minutes 6 Select the Export at most images check box and enter a number to limit the amount of images that are exported 7 JPEG only In the Quality drop down list select the exported image quality level 8 Inthe Resolution field select a resolution for the video image You can manually enter the resolution or click the drop down arrow to select a standard resolution Note The Resolution field automatically maintains the image aspect ratio 9 Click Change Image Region to only export part of the video image In the Change Image Region dialog box move and resize the green overlay then click OK Only areas highlighted in green are exported 10 Select the image overlays you want Timestamp Camera name and Camera location 11 Click Display Adjustments to adjust the gamma black level and or white level 12 Click Start Export 13 In the Save As dialog box name the export file and click Save The Preview area displays the video you are exporting 14 When the export is complete click OK Exporting PDF and Print Images Video can be exported as still images for printing
98. t order o Random the PTZ camera will go to each preset in random order 6 Select the Set as default tour check box if you want this tour to run automatically o The Default Tour Idle Start Time field is now enabled enter the amount of time the PTZ camera must be idle for before this tour automatically begins 7 To add a preset click TP anda preset is added to the list 6 a Inthe Preset column select a preset from the drop down list b Inthe Move Speed column enter how fast you want the PTZ camera to move to this preset The speed is 80 by default c Inthe View Time column enter the amount of time you want the PTZ camera to stay at this preset position The view time is 10 seconds by default d Repeat step 7 until all the presets for this tour have been added 7 To remove a preset select the preset then click 8 To re order a preset select the preset then click or The preset order only affects tours that use Sequential mode 9 Click OK to save the tour Triggering Manual Recording Cameras are set to follow a recording schedule If an event occurs outside the camera s recording schedule you can click the record indicator icon to force the camera to record the event See Schedule for more information about recording schedules The Record Indicator overlay must be enabled for manual recording to work See Displaying Video Overlays for more information The following table explains the different camera rec
99. t up and use the Avigilon Surveillance System Register online at the Avigilon Partner site to begin http avigilon com partners support For additional support information visit http www avigilon com support Regular Avigilon Customer Support Center hours of operation are from 6 00 a m to 6 00 p m Pacific Standard Time PST and can be reached by calling the toll free number 1 888 281 5182 E mails can be sent to support avigilon com For emergency technical support 24 hours a day 7 days a week please call the Avigilon Emergency Technical Support Hotline at 1 604 506 3117 Upgrades Software and firmware upgrades will be made available for download as they become available Check http www avigilon com support software for available upgrades Introduction Feedback We value your feedback Visit our feedback page to comment on our products and services http avigilon com feedback Getting Started Once the Avigilon Control Center Client software has been installed you can start using the Avigilon High Definition Surveillance System immediately Refer to any of the following procedures to help you get started To watch a video overview of the application see Module 1 Introduction to Avigilon Control Center Client and Viewing Live Video in the Avigilon University End User Stream Starting and Shutting Down the Avigilon Control Center Client The Avigilon Control Center Client software can be started or
100. te the menu To display the PTZ camera Use the Pan Tilt buttons to navigate onscreen menu SEN the menu Use the Zoom buttons to modify your selection choices Use the Focus buttons to confirm or cancel your selections Click No other user will be able to use the PTZ controls for this camera until you unlock the controls or log out To lock the PTZ controls 75 Avigilon Control Center Core Client User Guide Programming PTZ Tours If the PTZ camera supports guard tours the tours can be programmed through the PTZ Controls pane Tours allow the PTZ camera to automatically move between a series of preset positions and can be set to pause at each preset for a specific amount of time for video monitoring 1 Create all the PTZ presets you need for this tour See Controlling PTZ Cameras for more information 2 Inthe PTZ Controls pane select a tour number then click The Edit PTZ Tour dialog box is displayed Edit PTZ Tour Name New Tour Tour Pause Duration 0 min a Set as default tour Default Tour ldle Start Time Figure A Edit PTZ Tour dialog box 3 In the Edit PTZ Tour dialog box give the tour a name 4 Inthe Tour Pause Duration field enter the amount of time before a tour repeats Tours repeat until manually stopped or until other PTZ controls are used 76 Video 5 Inthe Tour Mode drop down list select one of the following o Sequential the PTZ camera will go to each preset in the se
101. the PTZ controls 1 To display the PTZ Controls perform one of the following o From the Tools menu select PTZ Controls LES o On the toolbar click Y PTZ Controls 72 Video The PTZ Controls are displayed below the System Explorer If the PTZ Controls are unavailable select an image panel that is displaying video from a PTZ camera Note The controls may appear different depending on the camera Some options are disabled or hidden if they are not supported by the camera Figure A PTZ Controls 2 To pan or tilt perform one of the following o Click the round Pan Tilt arrow buttons in the PTZ Controls The speed of the pan tilt movements can be adjusted using the Speed slider o Inthe image panel drag your mouse from center to move the camera in that direction The farther the cursor is from the center of the image panel the faster the camera will move o Ifthe camera supports Click to Center click anywhere on the image panel to center the camera to that point 73 Avigilon Control Center Core Client User Guide Figure B PTZ Onscreen Controls 3 Use the other PTZ controls to perform any of the following Action Control Procedure e Click the and buttons e Click the image panel and use the mouse scroll wheel to zoom in and out e Ifthe camera supports Drag to Zoom click and drag to create a green box to define the area you want to zoom in and see To zoom e Right click the image pane
102. to control the zoom and focus through the PTZ Controls pane 4 Inthe Protocol drop down list select the appropriate PTZ protocol The available protocols include o American Dynamics Sensormatic AXSYS o AXSYS DCU o Ernitec ERNA o Honeywell Diamond o Kalatel ASCII o Pelco D o Pelco P o TEB Ligne o Vicon extended o Vicon normal o Videotec Legacy o Videotec MACRO 5 Enter the Dip Switch Address Baud Rate and Parity for the PTZ device 6 Click OK Rebooting the Camera You can restart all Avigilon cameras through the camera s General dialog box This feature is not available for third party cameras 1 Right click the camera in the System Explorer then select Setup to open the camera Setup dialog box See Accessing the Camera Setup for more information 44 Setup 2 Click General The General dialog box appears 3 Click Reboot Camera The camera disconnects from the Avigilon Control Center and shuts down When the camera starts up again the camera should automatically reconnect with the Avigilon Control Center Network Use the camera Network dialog box to change how a camera connects to the server network Note The dialog box may appear different depending on the camera Some options are disabled or hidden if they are not supported by the camera Changing Camera Network Settings 1 Right click the camera and select Setup to open the camera Setup dialog box 2 Click Network 3 Inthe Network dialo
103. ure B Update progress When the update has finished downloading click Update Control Center When the installation wizard appears follow the prompts to complete the update Click Do Not Update to continue working with the Client software without updating The Client software will not be updated and you can continue working with software as before The Client software can also be downloaded from the Software Download page of the Avigilon website http avigilon com support software Events and Descriptions Note Some features are not displayed if the server does not have the required license or if you do not have the required user permissions The options available for each of the following features are listed with their descriptions 110 Appendix Group Permission Descriptions The following table shows the options that are available when you set up a permission group For more information about setting up a permission group see Adding Groups Group Permissions Description venivo images Allows users to watch a camera s live video H stream in a View Allows users to use a camera s PTZ controls Use PTZ controls Allows users to lock a camera s PTZ Lock PTZ controls controls Allows users to trigger manual recording Trigger manual recording while watching video in a View Allows users to listen to microphones that Listen to microphones are connected to a camera Allows users to broadcast audio through
104. vigilon Control Center Client software must communicate with the Avigilon Control Center Server software to access and configure your surveillance system If the server is on the same network segment subnet as your computer the server is automatically discovered and appears in the System Explorer on the left side of the application window If the server is on a different subnet the server must be manually discovered There is no limit to the number of servers that can be discovered by the Client software 1 Open the Find Server dialog box o Inthe Log In dialog box click Find Server o Inthe application window select File gt Manage Server Connections In the Manage Servers dialog box click Find Server 12 Setup Manage Server Connections E buiding Fa Building 2 Fa Building 3 Automatically discovered HYR IF Address 127 0 0 1 Base Fort 50080 Connection Speed LAN NYRA Version 4 0 0 7 23562 Find Server Figure A Manage Server Connections dialog box 2 Inthe Find Server dialog box enter the Hostname IP Address the Base Port and the Connection Speed of the server you want to discover Find Server HostnamevlIP Address 192 168 1 12 Base Port 50080 Connection Speed Wal Cancel Figure B Find Server dialog box The base port is 50080 by default You can change the base port number in the Avigilon Control Center Admin Tool See the Avigilon Control Center Server User Guide for more inf
105. w gt Image Overlays then select one or more of the following 84 Option Description Camera Name Displays the name given to the camera Camera Location Displays the location given to the camera Timestamp Recorded video only Displays the exposure timestamp for the video Live video only Displays the recording status of a camera The recording status is indicated by the round Record Indicator icon on the top left corner of the image panel The color of the icon shows the camera s recording status Record Indicator Red recording triggered by an event Blue recording Grey not recording select the Record Indicator icon at any time to begin manual recording Motion Activity Highlights detected motion events in red Changing the Image Panel Display Quality Settings If you do not have enough network bandwidth or processing power you may not be able to watch video at the full image rate and full quality You can bias the image panels to display video in high quality and low frame rate or low quality and high frame rate The Change Display Quality settings only affect the image panel display and does not affect the actual video quality or image rate between the camera and the server To change the camera s actual display settings see Compression and Image Rate 1 Open the Change Display Quality dialog box o Select Tools gt Change Display Quality a o Inthe toolbar click Change Display Quality 2
106. want to start the bookmark then right click and select Add Bookmark The Edit Bookmark dialog box appears and the bookmark time range is highlighted on the Timeline Edit Bookmark Cameras m Local Client Time Range to Bookmark a y Building 1 From s 2 0MF HD DOME ON H IR 8157 Thu 2011 05 12 10 28 01 2681 PMS E 2 0MP HD H264 61 43909 To Sun 2011 05 15 05 59 03 255 AM Duration Es H EI a Ze WW r kal Days Hours Minutes Seconds Description Protect bookmark data 82 Video Figure A Add Bookmark dialog box 2 Enter a name for the bookmark 3 Inthe Cameras pane select all the cameras that are attached to this bookmark Note You can only bookmark multiple cameras from the same server 4 Inthe Time Range to Bookmark area enter the time you want to bookmark You can also move the black time range markers on the Timeline to adjust the time range 5 Inthe Description field enter any information about the bookmark 6 To protect the bookmark video from being deleted select the Protect bookmark data check box Note Protected bookmarks are never deleted Be aware that bookmarked video take up space and become the oldest video on the server 7 Click OK Editing Deleting or Exporting a bookmark 1 Click the bookmark on the Timeline then perform one of the following Bookmark1 Start Sat Jul 10 2010 6 19 06 PM End Tue Jul 13 2010 9 54 29 AM Server Building
107. yback I Click Pause a frame To move back a 4 Click Step Backward frame Drag the slider to the right to move the video To control the forward Drag the slider to the left to move the playback video backward direction and ol speed The farther away the slider is from center the faster the playback speed To jump forward T On the Timeline click one of the Go Forward or or back on the dai Gi Go Back buttons to move to different points on the Timeline Timeline e Move the slider on the bottom right to zoom in or out on the Timeline To expand the Timeline to a specific moment in time e Or you can place your mouse over the Timeline and use the scroll wheel to zoom in or out on the Timeline To center the Timeline on the time marker Right click the Timeline and select Center on Marker To move through oi Drag the time marker through the Timeline time marker Te oare e Move the horizontal scroll bar under ein the Timeline 81 Avigilon Control Center Core Client User Guide e Or right click and drag the Timeline Bookmarking Recorded Video You can add bookmarks to recorded video to help you find and review an event later Bookmarked video can be protected against scheduled data cleanup so the video is never deleted Adding a Bookmark 1 To open the Edit Bookmark dialog box perform one of the following o Onthe Timeline click Add Bookmark o Drag the time marker to where you
108. z Flicker Control Backlight If your scene has areas of intense light that cause the overall image to Compensation be too dark move the Backlight Compensation slider until you achieve a well exposed image Maximum Exposure You can limit the automatic exposure setting by selecting a maximum 47 Avigilon Control Center Core Client User Guide Maximum Gain Priority Saturation Sharpening Image Rotation White Balance exposure level By setting a maximum exposure level for low light situations you can control the camera s exposure time to let in the maximum amount of light without creating blurry images You can limit the automatic gain setting by selecting a maximum gain level By setting a maximum gain level for low light situations you can maximize the detail of an image without creating excessive noise in the images You can set Image Rate or Exposure as the priority When set to Image Rate the camera will maintain the set image rate as the priority and will not adjust the exposure beyond what can be recorded for the set image rate When set to Exposure the camera will maintain the exposure setting as the priority and will override the set image rate to achieve the best image possible You can adjust the video s color intensity by moving the Color Saturation slider until the video image meets your requirements You can adjust the video sharpness to make the edges of objects more vi

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