User Guide: Analog Telephones
Contents
1. V nligen uppm rksamma att inte alla funktioner EN SY ae som r upptagna i denna manual ar till mpliga for telefonvaxeln vid Uppsala universitet UPPSALA UNIVERSITET Analog Telephone Analog Push button Telephones for MX ONE and MD110 User Guide Teleservice Uppsala Universitet 091206 EN LZT 103 77 R3A O Aastra Telecom Sweden AB 2008 All rights reserved Analog Telephone Table of Contents page WECOME e rare EN ren 4 Descriptio sarro a nde se 6 Free Seating optional ooooooocccnnnnnnccnnnnncccccccconn 9 Incoming CallS rra tias 10 Outgoing Cals cc 12 DUNNO G l viii hee 24 Gall FOrWarding stan cone ss bakre colo 27 Absence Information optional nns 38 MESSAGES macia 40 Group Features osen dde 45 Other Useful Features srsti tiani hatnia 47 Glossary a sien nines 52 A TON 53 Table of Contents Welcome Welcome Welcome to the user guide for any type of analog push button phone used with MX ONETM or MD110 Some markets use differing codes for some functions In this guide all functions are described using the most common code The markets and their differing code is shown as a side note The user guide describes the facilities of the system functions as they are programmed at delivery from the factory There may be some differences in the way your phone is programmed Please consult your system administrator if you need further information The latest version of this user2. Lift the handset Dial Note U K dial H 2 H Replace the handset Note Diversion can also be ordered and cancelled from the answering position use the same procedure as in section Internal Follow me on page 30 Diversion when there is no answer Lift the handset Dial to order Note Finland and Norway dial X 6 1 Replace the handset The incoming call is diverted after 3 signals To cancel Lift the handset Dial to cancel Note Finland and Norway dial H 6 1 Replace the handset Analog Telephone 212H Y 4 H212H Xx218H bd H218H Analog Telephone Call Forwarding Diversion when caller receives a busy tone Lift the handset Dial to order Note Finland and Norway dial X 6 7 H Replace the handset To cancel Lift the handset Dial to cancel Note Finland and Norway dial H 6 7 Replace the handset Diversion to another information service facility Lift the handset Dial to order Replace the handset To cancel Lift the handset Dial to cancel Replace the handset 29 Call Forwarding lt A AGS 000 X21X 08 Hea lt A AF S 000 X21X 08 000 000 000 o He 30 Internal Follow me All calls to your extension are diverted to another extension of your choice within the private network During Follow me you will hear a special dial tone You can still make calls as usual Order from your own e
3. Functions are controlled by use of the keypad keys 0 9 X and and the R key Note For functions built in to your phone see the user guide supplied with your phone Analog Telephone Dial tone Special dial tone Ringing tone or queue tone Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone Verification tone Description Tones and signals The following different tones and signals are sent from the exchange to your phone Tone characteristics The tones shown in this section are the most used tones worldwide Many markets use a differing tone for one or more situations E every 4 seconds every 15 seconds to all parties Warning tone expensive route a VI EE E FE FE E E E E Analog Telephone Description Internal ring signal External ring signal Recall signal Callback reminder Ring signals Three different ring signals inform you about the type of the incoming call The signals shown in this section are the most used signals worldwide Many markets use signals that are adapted for the local standards If you get a signal that is not described or you cannot identify ask your system administrator Analog Telephone X11X 000 000 000 o 000 000 000 Analog Telephone Free Seating optional Free Seating optional The Free Seating function is used for persons who have an office extension number but no
4. General Deactivation The following features can be simultaneously cancelled e Callback all Callbacks are cancelled e Diversion Internal and External Follow me e Manual Message Waiting Message Diversion e Do not disturb Order Lift the handset Dial Replace the handset Night Service When the exchange is in Night Service mode all your incoming calls to the operator are transferred to a selected extension or group of extensions The exchange is equipped with three different Night Service modes Common Night Service All incoming calls to the operator are transferred to one specific extension Answer the call in the normal way Individual Night Service Selected external calls to the operator are transferred to one specific extension Answer the call in the normal way Universal Night Service All incoming calls to the operator are transferred to a universal signalling device e g the common bell Answer the call as descibed in section Common bell group on page 45 Analog Telephone Other Useful Features Hot line Ask your system administrator if you require this function Delayed Hot line When the handset of the delayed Hot line phone is lifted a Call Duration is started If no digit is pressed before time out a call is automatically generated to a specific extension or external line If a digit is pressed before Time out the phone works as an ordinary phone Note This functi
5. R Refer Back 24 Ring signals 8 S Setting form for search profiles 37 Short numbers 18 Speed Dialing 18 T Tones 7 Transfer 25 V Voice mail 41 Ww Warranty 5 Welcome 4 When you receive a busy tone 14 Analog Telephone Subject to alteration without prior notice For questions regarding the product please contact your Aastra Certified Sales Partner Also visit us on http www aastra com O AastraTelecom Sweden AB 2008 All rights reserved EN LZT 103 77 R3A
6. Analog Telephone Outgoing Calls To program and alter individual Speed Dialing numbers Lift the handset Dial and press the selected digit Note Finland dial 5 1X 1 9 Press and dial the phone number The digit or digits to get an external line must be added before external phone numbers Press and replace the handset Note The programmed number may consist of a maximum of 20 digits plus X which indicates the second dial tone from the public network To erase one programmed number Lift the handset Dial and press the selected digit Note Finland dial H 5 1X 1 9 Press and replace the handset To erase all programmed numbers Lift the handset Dial Replace the handset 19 Outgoing Calls 20 lt A AFD 000 Xx41H 220 X27H H27H Authority Data privacy Data privacy allows you to make a call without any disturbances i e Intrusion This function is automatically cancelled when the call is finished To order Lift the handset Dial and enter the number Do not disturb DND When you activate DND calls to your extension are not indicated Outgoing calls can be made as usual Dial to activate Special dial tone or Dial to deactivate Replace the handset to finish activation deactivation Analog Telephone H73X 000 000 000 73 000 000 000 o Analog Telephone Outgoing Calls Authorization code common optional If you are as
7. Call Forwarding H 32 x10X 1 5 P ZS Personal Number optional With this function you can be reached on your normal office phone number even if you are in another room out of the office or at home etc Depending on the functionality of your office exchange you can have either one individual single search profile or you can choose between five individual search profiles optional A search profile can be designed to fit the situation i e in the office traveling at home etc Both internal or external phone numbers can be used in a profile At your request the search profiles are programmed or modified by your system administrator See section To design and order your search profiles on page 34 When the function is activated incoming calls are transferred to different phones or to back up services in the order you choose lf an answering position in the profile is busy the call can be transferred to another predefined position in the profile i e voice mail or a colleague You can activate the function from your own office phone or when out of the office by using the Direct Inward System Access function DISA To activate or change to another profile from your office phone Lift the handset Dial Press the search profile digit Press and replace the handset Note When another party is included in the activated profile a colleague or an operator etc always remember to inform about y
8. code Code at delivery your extension number Follow the recorded instructions From another phone Lift the handset Dial the number to the voice mail system If you are asked to enter your security code the used phone has a mailbox of its own Press Dial your mailbox number normally your office extension number Enter your security code if required Follow the recorded instructions Analog Telephone Analog Telephone 000 000 Messages To enter someone else s mailbox Lift the handset Dial the number to the voice mail system If you are asked to enter your security code the used phone has a mailbox of its own Press Dial the mailbox number normally the office extension number of the other person Enter the security code of the other person if required Follow the recorded instructions 43 Messages To handle the mailbox Recorded information on the line tells you the number of new and stored messages If you have too many messages stored you will first be asked to delete saved messages Recorded instructions ask you to press different digits in order to listen to callers messages record your own greetings change your password or exit your mailbox etc The following diagram gives an overview of the mailbox system and the digits to be used Listen to the next message Repeat the heard message Delete the heard message Return to start level Exit t
9. it might interrupt the searching Disconnect the answering device or design the ring times so hey do not affect the searching f your system admits just one single personal profile design the profile only with your 2 3 most frequently used positions f you add more numbers there is a risk that the caller hangs up before a latter position is called f your system admits 1 5 personal profiles design the different profiles to fit your most frequently used positions Make sure you use as few answering positions as possible for each profile Profile examples In office At home Traveling Absent not reachable 35 Call Forwarding 36 Profile 1 Profile 2 Example How to fill in your setting form for search profiles In office Search Type of telephone or Ring time order Answering position Telephone number seconds 1 Desk 1234 10 2 Cordless 5234 15 3 Voice mail Examples Desk Cordless Mobile External Voice mail Operator etc At home Search Type of telephone or Ring time order Answering position Telephone number seconds 1 External 222222 20 2 Mobile 0706666666 25 3 Voice mail Analog Telephone Call Forwarding Setting form for search profiles Name Department Telephone No Account Profile Ioomnsssesernr
10. ongoing call Replace the handset The new call will be signalled on your phone Lift the handset to receive the new call Option 2 Ask your conversation partner to wait Press and replace the handset The waiting call will be signalled on your phone Lift the handset to receive the new call After finishing the new call Replace the handset Your first call will be signalled on your phone Lift the handset to receive the first call again 11 Outgoing Calls 12 000 000 000 000 o Outgoing Calls Make calls How to make internal and external calls Lift the handset and dial either An extension number to make an internal call Or The digit or digits to get an external line and the external number Note Which digit to press for external call access depends on the configuration of the system Replace the handset to end the call Notes You can make your calls faster using Common Speed Dialing numbers and by programming your own Speed Dialing numbers see section Speed Dialing on page 18 If you receive a queue tone when the digit or digits to get an external line are dialed optional function Least Cost Routing is used in the system keep waiting Once a line becomes free you will receive a dial tone If a warning tone is heard the selected line is marked Expensive Analog Telephone X42H 000 000 X0OX 000 000 000 000 000 Analog Telephone Outgoing Cal
11. DISA call you must hang up before a new DISA Call can be made Depending on the type of authorization code and if an account code is used different procedures must be used With common authorization code Call the DISA function at your office Dial tone Dial Dial the authorization code and press Dial tone Dial the external number Analog Telephone Analog Telephone Other Useful Features With individual authorization code Call the DISA function at your office Dial tone Dial Dial the authorization code and press Dial your own extension number and press Dial tone Dial the external number 51 Glossary 52 Exchange Idle mode Least Cost Routing Speed Dialing number Third party Glossary Switch Your telephone switching system for example MD110 and MX ONE The state your phone is in when nothing is activated not calling not ringing not diverted etc A function that automatically selects the cheapest way to connect your external call not necessarily the shortest distance Abbreviated number or short number used for making frequently used numbers faster to dial A third connection person which can be included in an ongoing two person conversation The connection can be internal or external Analog Telephone Index A Absence Information 38 Account code 47 Alarm extension 49 Answer calls 10 Authority 20 Authorization code common 21 Authorizati
12. Telephone 000 000 bd Analog Telephone During Calls Transfer You want to transfer an ongoing call Press Dial tone Call the third party You can transfer the call before answer or wait for answer Replace the handset The ongoing call is transferred Note f you have put more than one call on hold the last call that was put on hold will be transferred If the dialed extension is busy or Transfer is not allowed your phone will ring again Call Waiting If you hear the Call Waiting tone during an ongoing conversation another person is trying to contact you To terminate the ongoing call and answer the waiting call Replace the handset to finish the ongoing call The waiting call is signalled on your phone Lift the handset to answer the new call Note The Call Waiting function might be blocked for use on your extension orogrammed by your system administrator 25 During Calls 000 000 RES 000 26 Conference With this procedure you can include up to seven parties in a conference Only the conference leader can admit participants During the conference a tone will be heard every 15 seconds Note The conference tone might be disabled for your system You have an ongoing conversation and want to establish a phone conference You will become the conference leader Press Call the third party Wait for answer Press to establish a conference Repeat the procedure to include
13. a busy extension or external line you can notify it by a Call Waiting signal Press Note France and Finland press 6 Sweden press 4 Keep handset off hook When the called extension or the external line becomes free it will be called automatically Notes The Call Waiting function might be blocked for use on your extension programmed by your system administrator If Call Waiting is not allowed you will continue to receive a busy tone Intrusion on a busy extension You can intrude on an ongoing call on a busy extension Press Note France and Sweden press 8 Before the Intrusion is executed a warning tone is sent to the parties in the ongoing call A three party call is established and a warning tone is heard Notes The warning tone might be disabled for your system The Intrusion function might be blocked for use on your extension programmed by your system administrator If Intrusion is not allowed you will continue to receive a busy tone Analog Telephone 000 X44X S05 o 000 000 000 4 ear 000 X6OX 838 H Analog Telephone Outgoing Calls Intrusion on a busy external line You can intrude on an ongoing call on a busy external line Dial and enter the individual external line number Press and dial the digit or digits to get an external line Busy tone Press Note France and Sweden press 8 Before the Intrusion is executed a warning tone is sent to the part
14. an be skipped The order in which the date is stated is system dependent Press and replace the handset Analog Telephone X230X 000 000 000 o 0 9 x0915 H AFD H230X 000 000 000 Analog Telephone Absence Information optional Cancel Lift the handset Dial Replace the handset The programmed information is erased Order for another extension Lift the handset Dial Dial the extension number and press Enter the absence code Press and enter the date or time of the other person s return Press and replace the handset Cancel for another extension Lift the handset Dial Dial the extension number and press Note f the special dial tone is received the authorization code for the other extension is required Add the code and press before replacing the handset Replace the handset 39 Messages 40 H X31X 000 000 AGS Messages Manual Message Waiting MMW If the called extension does not answer you can send a message waiting signal to that extension if this feature is allowed Answer Lift the handset A call is initiated to the extension that requested Message Waiting Cancel MMW at your own extension Lift the handset Dial Replace the handset Order MMW to another extension Lift the handset Dial Dial the extension number Press and replace the handset Analog Telephone H31X 000 000 H AFD Analog T
15. andset to finish procedure You are called back recall ring signal when the ongoing call is finished or the next time a new call is finished You have to answer within eight seconds otherwise the Callback service is cancelled Lift the handset when you are called back The system calls the extension Note Callbacks can be activated on several extensions at the same time Analog Telephone 000 000 000 o lt A AGS 000 H37X doo HAS Analog Telephone Outgoing Calls If all external lines are busy after dialing the digit or digits to get a line Press Note France Finland and Sweden press 5 Dial the external number and press Replace the handset to finish procedure when an external line becomes free you will be called back recall ring signal You have to answer within eight seconds otherwise the Callback service is cancelled Lift the handset when you are called back The system calls the external number Note Only one Callback can be activated on a busy external line Cancel any single Callback Lift the handset Dial and enter the extension number Note 70 cancel a single Callback on a specific external line dial the digit or digits to get a line instead of the extension number Press and replace the handset Cancel all Callbacks Lift the handset Dial Replace the handset 15 Outgoing Calls 16 Activate Call Waiting If you urgently wish to contact
16. elephone Messages Cancel MMW to another extension Lift the handset Dial Dial the extension number Press and replace the handset Voice mail optional This integrated function allows you to leave a voice message to the caller when you are unable to answer calls e g when out of office in a meeting etc The caller can then leave a message in your mailbox When back in office you can enter your mailbox and listen to the messages received You can choose to divert all incoming calls to your mailbox or calls when there is no answer or calls when your phone is busy When you enter your mailbox you will hear recorded instructions on how to handle listening recording storing and deleting messages and how to change your security code To activate and deactivate your mailbox For all incoming calls See Diversion on page 27 function code 21 Use the number to the voice mail system as the answering position number When incoming calls get no answer See Diversion on page 27 when there is no answer function code 211 When incoming calls get a busy tone See Diversion on page 27 when caller receives a busy tone function code 212 41 Messages 000 000 000 000 000 000 42 To enter your mailbox From your office phone Lift the handset Dial the number to the voice mail system If you are asked to enter your security code Enter your security
17. guide can be downloaded from http www aastra com Analog Telephone Analog Telephone Welcome Copyright All rights reserved No parts of this publication may be reproduced stored in retrieval systems or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without prior written permission of the publisher except in accordance with the following terms When this publication is made available on Aastra media Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and nat for redistribution No parts of this publication may be subject to alteration modification or commercial use Aastra will not be liable for any damages arising from use of an illegal modified or altered publication Aastra is a registered trademark of Aastra Technologies Limited All other trademarks mentioned herein are the property of their respective owners Warranty AASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Aastra shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this material Description Description This guide describes how you via any type of analog phone can use the functions in MD110 or MX ONE M
18. he authorization code and press Dial your own extension number and press Dial tone Dial Dial your own extension number and press Replace the handset To design and order your search profiles The search profiles are installed or changed by your system administrator In order to set up your profiles copy the setting form fill in your new or changed profiles and give it to your system administrator Note f a profile handling application is connected to your system you can edit profiles via your Intranet See separate instructions for the application Analog Telephone Analog Telephone Call Forwarding Important notes when designing your search profiles Avoid ring times longer than 45 seconds for your profiles Usually the caller hangs up after 3 6 ring signals If you need a longer ring time the maximum time is 60 sec Consider the time you need to react and answer on each answering position in your profile You might need up to 15 seconds to react and answer a call on a desk or cordless phone and 20 25 seconds for a mobile phone There must be an answering position at the end of every profile Voice mail or operator secretary If not calls might end up unanswered Consider what should happen while you are busy on a phone The available options are Diversion to voice mail Diversion to the operator f an answering machine a fax or other answering device is used as an early answering position
19. he mailbox Start level isten to the current greeting Record a new end with Listen to the recording SOV O00000 Leave the old greeting unchanged Re record the greeting D Store the greeting Leave the old greeting unchanged 000 Enter a new code 1 6 digits eee Only digits are allowed no star QS 200 amp Repeat the new code No security code 44 Analog Telephone Analog Telephone Group Features Group Features Group Call pick up People working in a team can have their phones programmed by their system administrator to form Call pick up groups In a Call pick up group any member can answer any individual call to group members Lift the handset Press to answer Notes One Call pick up group can serve as an alternative to another group Calls to the alternative group can only be answered when there are no calls to your own group Finland and Sweden press 0 Common bell group Calls are signalled on a common bell Lift the handset Press to answer Note Finland and Sweden press 0 45 Group Features lt A cr gt 000 X21X 08 Her X24X 000 000 000 o 000 000 Heo H 24 000 000 HTS 46 Group Hunting As a member of a group of extensions that is called by a common number you can temporarily leave the group Lift the handset Dial and enter your own extension number Note U K dial X 2 X No Press a
20. ies in the ongoing call A three party call is established and a warning tone is heard Notes The warning tone might be disabled for your system The Intrusion function might be blocked for use on your extension programmed by your system administrator If Intrusion is not allowed you will continue to receive a busy tone Bypass If this function is allowed from your extension you can bypass an activated Diversion activated Follow me or activated Absence information on a specific extension Lift the handset Dial and enter the extension number Press and wait for answer 17 Outgoing Calls Speed Dialing Common Speed Dialing numbers By using common Speed Dialing numbers you can make calls simply by pressing a few keys The common Speed Dialing numbers consist of 1 5 digits and are stored in the exchange by your system administrator lt P 000 Ar AS va Lift the handset and dial the common Speed Dialing number o Individual Speed Dialing numbers You can program up to ten frequently used phone numbers on the digit keys 0 9 and use them as individual Speed Dialing numbers if this function is allowed Note n Finland up to nine numbers keys 1 9 To use Agr AS Lift the handset KX 0 9 Dial and press the relevant digit Note Finland dial XX 1 9 Sweden dial 0 9 H 18 Analog Telephone on AFD X51X 0 9 000 000 000 o HO lt A cr gt H51X 0 9 HTS
21. ls Number presentation restriction If you do not want your name and number to be displayed to the person you are calling you can use the following procedure Notes This function is only available in newer versions of the exchange and it might be blocked for use on your extension programmed by your system administrator The number presentation restriction is only valid for the ongoing call i e the procedure has to be repeated the next time you want to use it Lift the handset Dial and wait for a new dial tone Dial the number Your name and number is not indicated on the called person s display Individual External Line To make a call on a specific external line Lift the handset Dial Dial the individual external line number and press Dial the digit or digits to get an external line and the external number 13 Outgoing Calls XXX 14 Last External Number Redial When you initiate an external call the system automatically stores all the dialed digits irrespective of whether the call was successful or not Lift the handset Press to redial the last dialed external number Note Finland and Sweden dial XX 0 When you receive a busy tone If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods Callback If a called extension is busy or there is no answer Press Note France Finland and Sweden press 5 Replace the h
22. nd replace the handset To re enter the group Lift the handset Dial Note U K dial H 2H Replace the handset If you are authorized you can divert all calls to a group to another extension or to another group Lift the handset Dial Dial the number of the group to be diverted and press Dial the extension number of the new anwering position Press and replace the handset To cancel the Diversion Lift the handset Dial Dial the number of the group that has been diverted Press and replace the handset Analog Telephone Xx61X 000 000 000 o 000 000 Res Xx61X 000 000 000 o Analog Telephone Other Useful Features Other Useful Features Account code optional This function is used to charge a call to an account number or to prevent unauthorised calls from your phone The account code can have 1 to 15 digits Lift the handset Dial Note Finland and Norway dial X 7 1 X Dial the account code and press Dial tone Dial the digit or digits to get an external line and the external number Ongoing external call When used to charge a call it is also possible to connect an ongoing external call to an account code During the call Press and replace the handset to put the call on hold Dial Note Finland and Norway dial X 7 1 X Dial the account code and press Dial tone Lift the handset to resume the call put on hold 47 Other Useful Features 48
23. on code individual 22 B Bypass 17 Cc Call Forwarding 27 Diversion 27 External Follow me 31 Internal Follow me 30 Personal Number 32 Call Waiting 16 25 Callback 14 Common bell group 45 Common Speed Dialing numbers 18 Conference 26 Copyright 5 D Data communication 50 Data privacy 20 Description 6 Tones 7 DISA Direct Inward System Access 50 Diversion 27 Do not disturb DND 20 During Calls 24 Call Waiting 25 Conference 26 Inquiry 24 On hold 26 Analog Telephone Index Refer Back 24 During calls Transfer 25 E Emergency mode 49 External Follow me 31 F Free Seating 9 G General Deactivation 48 Glossary 52 Group Call pick up 45 Group Features 45 Group Hunting 46 H Hold 26 Hot line 49 I Incoming Calls 10 Answer calls 10 Individual External Line 13 Individual Speed Dialing numbers 18 Inquiry 24 Internal Follow me 30 Intrusion 16 L Last External Number Redial 14 M Mailbox 44 Make calls 12 Manual Message Waiting MMW 40 53 Index Messages 40 Manual Message Waiting MMW 40 Voice mail 41 N Night Service 48 Number presentation restriction 13 O On hold 26 Other Useful Features 47 Outgoing Calls 12 Last External Number Redial 14 Make calls 12 Outgoing calls Authority 20 Bypass 17 Call Waiting 16 Callback 14 Individual External Line 13 Intrusion 16 Number presentation restriction 13 Speed Dialing 18 When you receive a busy tone 14 54 P Personal Number 32
24. on is only available in newer versions of the telephone exchange Direct Hot line The same function as described above but no delay Only Hot line calls can be placed from this line To be used e g as alarm phone door phone etc Alarm extension An extension can be programmed by your system administrator as an Alarm extension A call to an Alarm extension obtains automatic Intrusion if the extension is busy Up to seven calling parties may be connected at the same time Emergency mode In the event of an emergency the operator can set the exchange into Emergency mode during which only preprogrammed extensions are permitted to make calls Analog Telephone 49 Other Useful Features 000 000 X72X 000 000 000 o 000 000 50 Data communication Your phone can be used together with a PC as an integrated voice and data terminal Contact your system administrator if you require this function DISA Direct Inward System Access optional If you are assigned to use this function and you are working externally you can call your office and get access to an external line in order to make business calls The business call will be charged your office extension number or an account number You will just be charged for the call to the office The external phone must be of push button type provided with pound key and star key or a mobile phone adapted for dial tone pulses DTMP After a completed
25. other persons to the conference Replace the handset to leave the conference On hold You can temporarily put the ongoing call on hold Calls put on hold can be resumed on your own or another phone Press and replace the handset To resume the call on your own extension Lift the handset To resume the call on another extension Lift the handset Call the extension where the call was put on hold Press Note France press 4 Sweden press 6 Analog Telephone Call Forwarding Call Forwarding Diversion If you do not want to be disturbed or will be out of the office you can have all calls to your extension diverted to a preprogrammed answering position During Diversion you will hear a special dial tone You can still make calls as usual Diversion can be direct on no answer on busy or to another information service facility Order Direct Diversion from your own extension The call is diverted to an individual position or up to three pre determined common answering positions depending on the type of the incoming call Programmed by your system administrator E AF AS Lift the handset XxX21H Dial Note U K dial X 2 Ags Replace the handset Note Diversion can also be ordered and cancelled from the answering position use the same procedure as in section Internal Follow me on page 30 Analog Telephone 27 Call Forwarding 28 Cancel Direct Diversion from your own extension
26. our absence If voice mail is included in the activated profile always update your greeting with absence information Analog Telephone 000 000 000 000 000 000 o Xx10X 000 000 000 o 1 5 HORES Analog Telephone Call Forwarding To cancel from your office phone Lift the handset Dial Replace the handset To activate or change to another profile from an external phone The external phone must be of push button type provided with pound key and star key or a mobile phone adapted for dial tone pulses DTMP Call the DISA function at your office Dial tone Dial Enter the authorization code and press Dial your own extension number and press Dial tone Dial Dial your own extension number and press Press the search profile digit Press and replace the handset Note When another party is included in the activated profile a colleague or an operator etc always remember to inform about your absence If voice mail is included in the activated profile always update your greeting with absence information 33 Call Forwarding 000 000 XT5X 000 000 000 o 000 000 000 H10X 000 000 000 34 To cancel from an external phone The external phone must be of push button type provided with pound key and star key or a mobile phone adapted for dial tone pulses DTMP Call the DISA function at your office Dial tone Dial Dial t
27. phone set of their own For example flexible office workers persons mostly working outside the office etc As a Free Seating user and working from the office you logon to any free phone set that temporarily will be assigned with your extension number and your system authorities To log on Lift the handset Dial Enter the authorization code and press Enter your phone number and press Replace the handset to finish the procedure The display shows your phone number Note An earlier version of the Free Seating function uses another procedure To log on dial X 1 0 X extension No To log off Lift the handset Dial Replace the handset to finish the procedure Note An earlier version of the Free Seating function uses another procedure To log off dial 1 0 Incoming Calls 000 rr OS AGS 000 o 10 Incoming Calls A ring signal indicates an incoming internal or external call Answer calls Lift the handset On another extension You can answer a call to another extension from any phone in your office Lift the handset and call the ringing extension You receive busy tone Press Note France press 4 Sweden press 6 Analog Telephone p RES D amp ear p Analog Telephone Incoming Calls Answer a second call A call waiting tone will inform you during a conversation that a second call is waiting on your phone You have two options Option 1 Finish the
28. r authorization code and press Verification tone Dial the digit or digits to get an external line and the external number To open your phone Lift the handset Dial Enter authorization code and press Verification tone Analog Telephone X75K 000 000 000 o 000 000 000 o 000 000 X74X 000 000 000 o 000 000 000 o Analog Telephone Outgoing Calls To assign your own authority level to another phone Lift the handset Dial Enter authorization code and press Verification tone Dial your own extension number and press Verification tone Dial the digit or digits to get an external line and the external number To change your individual authorization code Lift the handset Dial Enter old authorization code and press Enter new authorization code and press Verification tone 23 During Calls 000 000 24 During Calls Inquiry You have an ongoing conversation and you would like to make an nquiry to an internal or external party Press Dial tone The first call is put on hold Call the third party When the other party answers you can switch between the calls Refer back Transfer the call create a Conference or end one of he calls Press to return to the first call Note Sweden press R Refer Back Press to Refer back to the other party The party you talk to is put on hold the other party is connected Note Sweden press R Analog
29. rrnnrnnnn nr Search Type of telephone or Ring time order Answering position Telephone number seconds 7 2 3 4 Examples Desk Cordless Mobile External Voice mail Operator etc Profile 2 cassessessseesseessneeeeee Search Type of telephone or Ring time order Answering position Telephone number seconds 7 2 3 4 Profile3 scenerna Search Type of telephone or Ring time order Answering position Telephone number seconds 7 2 3 4 Profile 4 casseseessseessenseneeeee Search Type of telephone or Ring time order Answering position Telephone number seconds 7 2 3 4 Profile 5 sees Search Type of telephone or Ring time order Answering position Telephone number seconds 7 2 3 4 Analog Telephone 37 Absence Information optional 38 X23X 0 9 0915 AFD Absence Information optional The absence information is used to inform callers why you are absent and when you return If you are authorized you can also enter absence information for another extension from your own extension Order Example Back on September 15 0915 Lift the handset Dial Enter the absence code Note The absence codes consist of one digit which depends on the system connected to the exchange Contact your system administrator regarding the available absence codes Press and enter the date MMDD or time HHMM of your return Notes If no return time or date is needed this step c
30. signed to use a common authorization code 1 to 7 digits you can temporarily change any used phone within the exchange to the authority level connected to this code You can use the code for one call only or you can open the phone to some Calls and lock it when leaving the phone To use for a single call Lift the handset Dial Enter authorization code and press Verification tone Dial the digit or digits to get an external line and the external number To open an extension for some calls Lift the handset Dial Enter authorization code and press Verification tone To lock an extension Lift the handset Dial Enter authorization code and press Verification tone 21 Outgoing Calls X76X 000 000 000 75X 000 000 000 o 000 000 H76X 000 000 000 o 22 Authorization code individual optional If you are assigned to an individual authorization code 1 to 7 digits affiliated to your own extension you can lock your own extension to a common authority level e g when out of the office You can also temporarily change any other used phone within the exchange to the same authority level as you have on your own phone The individual code can be changed from your own extension To lock your phone Lift the handset Dial Enter authorization code and press Verification tone To make calls with your authority level when your phone is locked Lift the handset Dial Ente
31. xtension Lift the handset Dial and enter the answering position number Note U K dial X 2 X No Press and replace the handset Cancel from your own extension Lift the handset Dial Note U K dial H 2 H Replace the handset Redirect from answering position If you are in another room you can still answer your calls by forwarding them to where you are Lift the handset Dial and enter your own extension number Note U K dial X 2 X No Press and enter the Diversion number Press and replace the handset Calls are diverted to the answering position Note Internal Follow me must be ordered from your own extension before you can redirect from answering position Analog Telephone lt A AFD 000 H21X Sos Hee lt A ce gt 000 X22H 88s Ho Analog Telephone Call Forwarding Cancel from answering position Lift the handset Dial and enter your own extension number Note U K dial H 2 X No Press and replace the handset External Follow me If external Follow me is allowed you can have all calls to your extension diverted to an external number of your choice A special dial tone will be heard You can still make calls as usual Order Lift the handset Dial and enter the digit or digits to get an external line and enter the external number Press and replace the handset Cancel Lift the handset Dial Replace the handset 31
Download Pdf Manuals
Related Search