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HP ProLiant BL685c G7 Server Blade User Guide

1. hem oesi comme 8 rol USB come O 9 Mezzonin conio prenne ee Component identification 9 The symbols amp correspond to the symbols located on the interconnect bays For more information see the HP Proliant BL685c G7 Server Blade Installation Instructions that ship with the server blade DIMM slot identification Each processor supports eight DIMM slots e Processor 1 and processor 4 DIMM slots un ig Do DD E DE OD OD OD oo I OD DT ID OD 95 IO moe 1 DO D OD On A CID OD TT i el LICE OA OD do OD oo HE OO OO oA oA oA DD D H ID e Processor 2 and processor 3 DIMM slots d Fb St nt Oo oa oo do oo oo oe Ho OO Om Om oo oo TH n OO DO OG D For installation guidelines and population order see Memory option on page 28 Mezzanine connector definitions PCle x8 Type mezzanine card only Component identification 10 Mezzanine connector 2 PCle x8 Type or Il mezzanine card
2. WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server blade on page 14 Remove the server blade on page 15 Remove the access panel on page 16 2 3 4 Identify the battery location System board components on page 9 5 Remove the battery 2 IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Battery replacement 82 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all r
3. Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliant bl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Server information you need in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Operating system information you need in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support HP contact information on page 91 Troubleshooting 72 Start General diagnosis 1 Record symptom information Reboot server to see if condition still exists 2 Reseat any components Does that may have come condition still loose during shipping and exist reboot the server Is this a newly installed server Were options 3 4 added a the check for Download the latest din configuration changed Service software ana still exist recently Notifications firmware from the y HP website 5 6 Isolate and Isolate what has changed Verify it minimize the was install
4. iii 14 Powerdown NN 14 Remove the server bidelli 15 Remove the access panel 16 Install the access Done 16 Remove a hotplug SAS or SATA hard drive 16 Remove the DIMM baffles ses 17 Install the DIMM baffles taS tEStEStESNEAS EESE SNESN EES EESES tins Enn Eean Ennen 17 Wicca 19 Keren 19 Installing an HP BladeSystem c Class enclosure sminken kutikulaen 19 Preparing he enclosure RR ES 19 EE ET 24 Connecting ERR 25 Installing server blade options cir ie dents keg kn deb die A en de e RE 26 bue 26 SILE RR E ERA A 27 Hardware ophons IAA E 28 ee EE PIRATE 28 MOMON OONO errr er eee ee 28 Single dual and quad rank DIMMs vr 28 Memory subsystem architecture 29 BL Eee EEE EEE SE EE 29 Advanced ECC memory configuration JR 30 re A 30 IO DEE 30 Installing DIMMs 3 Hot plug SAS or SATA hard drive option ssssesssissessissersetstsstsstrsttstisttsttrsttstisttatttsttststtnstrstestEsreeserstenen ne 31 Mezzanine card option ttnet AStE ASEESSA SSNEASEEESE EESE EEASEE ESEE ESE PESEE E ESEE Ennen nennen 33 Processor option 35 HP Trusted Platform Module option iii 41 Installing the Trusted Platform Module board snssnssnssissesserssrssissesserstrsisrtrstrstrsrisstnstrstrsrissesserstesresne 42 Retaining the recovery key password 43 Enabling the Trusted Platform Module sees
5. Install the server blade Installing a server blade on page 26 Power up the server blade on page 14 Hardware options installation 34 Processor option The server supports dual and quad processor operation The server supports boot functions through the processor installed in processor socket 1 However if processor 1 fails the system automatically boots from processor 2 and provides a processor failure message A A A iy WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To avoid damage to the system board e Do not touch the processor socket contacts e Always install the processor socket cover after removing the processor from the socket e Do not tilt or slide the processor when lowering the processor into the socket CAUTION To avoid damage to the processor e Handle the processor only by the edges e Do not touch the bottom of the processor especially the contact area CAUTION To prevent possible server blade malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number CAUTION The server blade supports only two or four processor configurations Always populate processor sockets 1 and 2 with processors and heatsinks To prevent overheating always populate processor sockets 3 and 4 with processors and heatsinks or processor soc
6. Integrated Management Log on page 63 or in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Event list error messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Power on problems flowchart Server blade power on problems flowchart on page 73 Hardware problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation HP contact information on page 91 Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Troubleshooting 80 q Start server fault indications Select an appropriate fault indicator 1 Insight 3 Server blade Management Agents health LED Was event reported by Insight Management Agents What color is the server blade health LED Is there an IML entry identifying the problem 4 Gather informat
7. BM SABHA ERAS tt EEA EEEH AN EP BT HELLA MA AN REER HP Sea AKER RUTEN ERE IA gt t ILE MISERERE AWM RE HAE HP SAR ET ATHENS ee EIER HP RRA ARH BRS f4 ET HHBTAIE HE SRE gt RATES Bs o RMS RBB SEI CSR BIG FAL fF ADR SK gt TERRA Seat FA SK ARF AGE AURA BA gt AR EE TRE HP R ED gt BAHAR AEE TRANS HE SD RIRE HP ERER CSR FIRE KH o RIRES ARE HP gt 8 DREIE BEAN ESA 5 LA gt HRM SAS HP gt FREE DS BEN ERA SA SO BARE AURAS RAIS HP FIRER CUE RER SHEA BME gt HP ARMA RR SARS ETE ER ARRE BEAR AN HP TSP IRER gt ERR AIRES o ERFAR HAR HP th http www hp com go selfrepair aza HP HEL Fe AVS HAZ AHO VE 5 1A A AS SESS HHS UALS SH AH 24 Az SECS FSS OS ASSO AASAUSUC NE 7171 SO HP LE HP MHIZ SEYA LE AHA BSAA lA CSR FSS ASSO 217 eet EH HPE AS TSS HE MEAN ZUA AAS ALE Malet USS SUC CSR FEAE F AA SHA ABC 2124 MS R SIP APSO UT Ss ALS ALT HPO 0 HSS LAS 288 SPH O AH AO CH St St X ABF APEL DAUZ zelt MEM ARBRES 0 FEST 19 SE Fo DH 75925 AAEH SA ot AFS Att HPO 0 FE MAIS 988 JG ASAE PAS Al Sol HESSE 23 MHS FH3o met 27 BIS UO 247 SET WSOC Hal UF HP 52 294 AS 0 7 Steis SAEYS HPE SAAS 14 35 SO AHS HSJUHE Sol FSS T HTI sa USC 02 Et FEE2 Illustrated Parts Catalogoll No efa EA S O geiirt CSR FSE Ma SHS HAY ZHAO GSE SS OE SAA GSO 139 430 0 FY AY AeA ZA ASE SSF 7 H SO PPT SACS FU EE 44 71 MSO 7158 FI ASC 20 ESSA HP 7S AU HAE lau
8. D fo JL HSLNSD ONIOVA 3015 SHL V Re MYOS NE THIS SIDE FACING CENTER U Ed are um ei II Cabling 45 Cache module capacitor cabling Using the HP c Class Blade SUV Cable The HP c Class Blade SUV Cable enables the user to perform server blade administration configuration and diagnostic procedures by connecting video and USB devices directly to the server blade For SUV cable connectors see HP c Class Blade SUV Cable on page 12 Connecting locally to a server blade with video and USB devices Use the SUV cable to connect a monitor and any of the following USB devices USB hub USB keyboard USB mouse USB CD DVD ROM drive USB diskette drive Numerous configurations are possible This section offers two possible configurations For more information see USB support and functionality on page 61 Accessing a server blade with local KVM AN CAUTION Before disconnecting the SUV cable from the connector always squeeze the release buttons on the sides of the connector Failure to do so can result in damage to the equipment Cabling 46 NOTE For this configuration a USB hub is not necessary To connect additional devices use a USB hub Connect the SUV cable to the server blade Connect the video connector to a monitor Connect a USB mouse to one USB connector ZS See Connect a USB keyboard to the second USB connector S hem Description S Mo
9. Mezzanine connector 3 PCle x8 Type or Il mezzanine card System maintenance switch Position Function Default Reserved To access redundant ROM set S1 S5 and S6 to ON System maintenance switch procedures When you perform troubleshooting steps this guide may instruct you to perform the following procedures e Clear the system configuration Clearing the system configuration on page 11 e Access the redundant ROM Accessing the redundant ROM on page 12 To complete these procedures you must change physical settings on the system maintenance switch Clearing the system configuration RBSU can be used to restore the factory default configuration For more information see HP ROM Based Setup Utility on page 56 If the system is unable to boot into RBSU use the following steps to clear the system configuration Power down the server blade on page 14 Remove the server blade on page 15 Remove the access panel on page 16 Change position 6 of the system maintenance switch to on Install the access panel on page 16 Install the server blade in the enclosure and power up the server blade Gi Se di e Se e Wait for the POST message that prompts you to change the switch setting Maintenance switch detected in the On position Power off the server and turn switch to the Off position 8 Repeat steps 1 through 3 Component identification 11 9 Change position 6 of the system maintenance swit
10. Software and configuration utilities 51 Deployment methods Three primary deployment methods are supported D IMPORTANT To deploy a sener blade about ho RDP ceci a booiable diskene or image of a bootable diskette e PXE deployment on page 52 e CD ROM deployment on page 53 e Diskette image deployment on page 54 PXE deployment PXE enables server blades to load an image over the network from a PXE server and then execute it in memory The first NIC on the server blade is the default PXE boot NIC but any of the other NC series NICs can be configured to boot PXE For more information refer to Network based PXE deployment on page 50 NOTE Actual NIC numeration depends on several factors including the OS installed on the server blade HP recommends using one of the following methods for PXE deployment e HP Proliant Essentials RDP HP ProLiant Essentials Rapid Deployment Pack on page 52 e SmartStart Scripting Toolkit on page 52 A number of third party PXE deployment tools are available for Windows and Linux For additional information refer to the HP website fp fip compaq com pub products servers management pxe wp pdf HP ProLiant Essentials Rapid Deployment Pack NOTE To deploy server blades in an existing server blade enclosure always use the most recent version of RDP available at the HP website http www hp com servers rdp The RDP software is the preferred method for rapid high volume server dep
11. BladeSystem enclosure setup and installation guide on the HP website http www hp com go bladesystem documentation Connecting to the network To connect the HP BladeSystem to a network each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network Two types of interconnect modules are available for HP BladeSystem c Class enclosures Pass Thru modules and switch modules For more information about interconnect module options see the HP website http www hp com go bladesystem interconnects Setup 25 2 IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit speed Installing server blade options Before installing and initializing the server blade install any server blade options such as an additional processor hard drive or mezzanine card Installing a server blade 1 Remove the connector covers 2 Prepare the server blade for installation Setup 26 3 Install the server blade Completing the configuration To complete the server blade and HP BladeSystem configuration see the overview card that ships with the enclosure Setup 27 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the in
12. HE 72 817 ASS SSS FORUM HPE 280 g e HSS HPE EH Of SEX HFS CSR Wal F 2 SIA HSE ASO AGE 810 Beet FHS HPS Seth Of SE FLATE ASS 72 USES SAS 71 glo HPS EH OF BLIT o m 220 HAs SSS ASE EE HEN 204 HA SSA SPA Preto Of ELIN 4210 Sey st Sas HELSA QE SS HPI wall FEN M HSS YTE ASUC 24 AE elo SS HPE EESR TS HE HSE FRESH OSH SSAA Yep MH AZ 88800 HP 24 Az e 227740 HSt AA St USES AMS MHA ASAAO SISAL SD doa E 230 HAS HP 440 S hitp www hp com go selfrepair S ESSAIS Technical support 98 Acronyms and abbreviations ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BMC baseboard management controller CSR Customer Self Repair ESD electrostatic discharge IEC International Electrotechnical Commission iLO 3 Integrated Lights Out 3 IML Integrated Management Log ORCA Option ROM Configuration for Arrays POST Power On Self Test PSP ProLiant Support Pack Acronyms and abbreviations 99 PXE Preboot Execution Environment RBSU ROM Based Setup Utility RPM Red Hat Package Manager SAS serial attached SCSI SATA serial ATA SD Secure Digital SIM Systems Insight Manager TPM trusted platform module UID unit identification USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 100 Index A access panel 16 accessing a server blade with local KVM 46 47 acou
13. blade administration configuration and diagnostic procedures For more information see Using the HP c Class Blade SUV Cable on page 46 For additional security external USB functionality can be disabled through RBSU Disabling external USB support in RBSU disables the USB connectors on the HP c Class Blade SUV Cable Internal SD support An internal SD connector is available for use with embedded Hypervisors This solution provides for use of a permanently installed SD card in the internal connector decreasing the possibility of tampering or loss Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server blade management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags HP I
14. blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank 2 IMPORTANT For optimal cooling and system performance configure the c7000 enclosure with ten fans and configure the c3000 enclosure with six fans Setup 19 1 Remove the device bay blank 2 Remove the three adjacent blanks Removing a c 000 device bay divider 1 Slide the device bay shelf locking tab to the left to open it Setup 20 2 Push the device bay shelf back until it stops lift the right side slightly to disengage the two tabs from the divider wall and then rotate the right edge downward clockwise Setup 21 Removing a c3000 device bay mini divider or device bay divider 1 Slide the locking tab down o c3000 mini divider Push the divider toward the back of the enclosure until the divider drops out of the chassis o c3000 divider a Push the divider toward the back of the enclosure until it stops b Slide the divider to the left to disengage the tabs from the wall c Rotate the divider clockwise Setup 22 d Remove the divider from the enclosure Creating a full height device bay blank 1 Obtain the coupler plate o If you are using a device bay blank that came with the enclosure the coupler plate can be found with the contents of the full height device shipping box o If you are using a device bay blank that you purcha
15. la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente dia laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo dia o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el envio de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco dias laborables Los componentes defectuosos deberdn devolverse con toda la documentaci n relacionada y con el embalaje de envio Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En Technical support 94 el caso de todas sustituciones que lleve a cabo el cliente HP se hard cargo de todos los gastos de envio y devoluci n de componentes y escoger la empresa de transporte que se utilice para dicho servicio Para obtener mas informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si esta interesado en el programa para Norteam rica visite la pagina web de HP siguiente hitp www hp c
16. parceiros de servi o da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pegas CSR Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servi o Technical support 95 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobran a de taxa adicional dependendo do tipo de servi o de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a pe a Essas pe as est o identificadas com a marca No N o no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pe as CSR ser o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida HP N
17. programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM USB support and functionality USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST e RBSU e Diagnostics e DOS e Operating environments which do not provide native USB support Software and configuration utilities 61 Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys This solution provides for use of a permanent USB key installed in the internal connector avoiding issues of clearance on the front of the rack and physical access to secure data External USB functionality HP provides external USB support to enable local connection of USB devices for server
18. the HP website http www hp com go pcn Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Refer to the Care Pack website http www hp com hps carepack servers cp_proliant html Software and configuration utilities 66 Troubleshooting Troubleshooting resources The HP Proliant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification error message interpretation issue resolution and software maintenance on ProLiant servers and server blades This guide includes problem specific flowcharts to help you navigate complex troubleshooting processes To view the guide select a language e English http www hp com support ProLiant TSG en e French http www hp com support ProLiant_TSG_fr e Italian http www hp com support ProLiant_TSG_it e Spanish http www hp com support Proliant TSG sp e German http www hp com support Proliant_TSG e Dutch http www hp com support Proliant TSG nl e Japanese http www hp com support ProLiant_TSG_jp The HP BladeSystem c Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c Class enclosures This guide explains how to use the Insight Display to troubleshoot enclos
19. the latest version of the software from the HP website http www hp com servers sstoolkit As an alternative method configure the hardware manually with RBSU and the iLO 3 remote console With this method the disk is more generic and integrates with an existing network OS installation process For more information refer to ProLiant p Class Advanced management To operate properly the server blade must have a supported OS For the latest information on a supported OS refer to the HP website http www hp com go supportos Configuration tools SmartStart software SmartStart is a collection of software that optimizes single server setup providing a simple and consistent way to deploy server configuration SmartStart has been tested on many ProLiant server products resulting in proven reliable configurations SmartStart assists the deployment process by performing a wide range of configuration activities including e Preparing the system for installing off the shelf versions of leading operating system software e Installing optimized server drivers management agents and utilities automatically with every assisted installation e Testing server hardware using the Insight Diagnostics Utility HP Insight Diagnostics on page 62 e Installing software drivers directly from the CD With systems that have Internet connection the SmartStart Autorun Menu provides access to a complete list of ProLiant system software e
20. the product number in the search field The compliance is indicated by one of the following conformity markings placed on the product For non telecommunications products and for EU harmonized telecommunications products such as Bluetooth within power class below 10mW CE For EU non harmonized telecommunications products If applicable a 4 digit notified body number is inserted between CE and CEO Please refer to the regulatory label provided on the product The point of contact for regulatory matters is Hewlett Packard GmbH Dept MS HQ TRE Herrenberger Strasse 140 71034 Boeblingen GERMANY Regulatory compliance notices 85 Disposal of waste equipment by users in private households in the European Union disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of EE waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product X This symbol on the product or on its packaging indicates that this p
21. the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the HP SIM console or through RBSU ROMPaq utility The ROMPag utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a ROMPag USB Key into an available USB port and boot the system In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware Software and configuration utilities 59 The ROMPag utility checks the system and provides a choice if more than one exists of available firmware revisions For more information see the Download drivers and software page for the server blade To access the server specific page enter the following web address into the browser http www hp com support lt servername gt For example http www hp com support dl360g6 iLO 3 Standard Blade Edition technology The iLO 3 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability The iLO 3 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 3 independent of the host server and its operating system In addition to remote management features iLO 3 is also responsible for managing the health of the ProLiant server The intelligence of iLO 3 manages the Sea
22. D Green Network linked Green flashing Network activity Off No link or activity 4 Flex 2 LED Green Network linked Green flashing Network activity Off No link or activity 5 Flex 3 LED Green Network linked Green flashing Network activity Off No link or activity Flex 4 LED Green Network linked Green flashing Network activity Off No link or activity 7 System power LED Green On Green flashing Server is requesting power Amber Standby auxiliary power available Off Off H the Onboard Administrator denies power to the server blade the server blade returns to Standby mode SAS and SATA hard drive LEDs Description tem Fault UID LED amber blue Online LED green SAS and SATA hard drive LED combinations Component identification 7 NOTE Predictive failure alerts can occur only when the hard drive is connected to a Smart Array controller Online activity Fault UID LED Interpretation LED green amber blue On off or Alternating amber The drive has failed or a predictive failure alert has been flashing and blue received for this drive it also has been selected by a management application On off or Steadily blue The drive is operating normally and it has been selected by a flashing management application Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as po
23. EI MMA SHEI Ed D VE HOME 5 AAKKTENTUET KER HPI ET DENIS ERRA GRISARNA CMA EHPA LT EL SEAN ER ET DA BULROMARICMBBRt E LISANT lt EET KERR EiETLUTOSS HPh gt Aa AWAR NET MEAD SEDMI I HAAS East EAT DERES LEX Siti LET EP BITS HP PARAS EA THES CSR ABE DUR RT RE MRA HE ER IE FA TE ER SRO ART EE AEK AR Tate MRS UTM HP Ck HP ARS HE KR RARE STELE WARE A CLEA CSR BTS HP BEI ANA SR EET EIR A MX CSR ABH ROUE BK AWM BITER MRR HP BIRLA MMM AIMS LITE RAA AT BN EPLET ATARI BP BR AER RTH Fit MRE ER HP ABER NARA GRP REE AREAS A HP FT EEK TELET Mi R St RE HP AMAR EES PR ATH ATMERP RENEE HP R STAR SEE RBK IERE A RRRA lt lt CSR BAKER TLEA RE MAF RRR YAIRE e EA TES AMAA ARIS MBNA MRR ARE HP RAH GSE BA ABS BiG A GERR HP SERGEJ CSR BBE AC iz AAT ESP ERA EE 7008 BR DA AO BB IE 48 HP RER GE HAREIDE HP AAO MEM PRA GERA 5 VINER BRP AE ACER HP GR BE BY AB 200 BG PT He HE AY E IE LA AVA EEE MRA REAL AR BARER HP ARES ERE SRR FRATAR HP OGGE PTE BEN EP BARA HEERSER AX HP EARTHED PSG wR ERR AXISMERAITX iv HP Rok http www hp com go selfrepair Technical support 97 EF BA THE H HP S I ETS AAA TAEZ CSR RAR DESSE Wh BES ERR TASER EX AGNE RIERTEESBRABIE HP ER HP BRISTER EMME 1 PEER HILST TER L RER CSR E RER RI HP IRAR ARLE HAS EE EIR CSR BEN AMEN FAM EA ET HETER 6 ERRES WREE R HP EREET HP AG GENE HULARA RAIS H RARA
24. Enabling access to the Array Configuration Utility on page 58 and Erase Utility on page 6 1 SmartStart is included in the HP Insight Foundation suite for ProLiant For more information about SmartStart software see the HP Insight Foundation suite for ProLiant or the HP website http www hp com go foundation SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high volume server blade deployments The SmartStart Scripting Toolkit is designed to support ProLiant BL ML DL and 100 series servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process Using SmartStart technology the Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale server deployments to high volumes in a rapid manner For more information and to download the SmartStart Scripting Toolkit see the HP website http www hp com servers sstoolkit Software and configuration utilities 55 HP ROM Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activi
25. HP ProLiant BL685c G7 Server Blade User Guide OD Part Number 593961 001 June 2010 First Edition Copyright 2010 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows Server are U S registered trademarks of Microsoft Corporation AMD Athlon is a trademark of Advanced Micro Devices Inc Intended audience This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Contents Fe TE ER ER TR 6 Front panel components iii 6 Ont DONS LEDS mas een dec dent teste tee AEEA 6 SAS and SATA hard drive EG EE neentea enna 7 SAS and SATA hard drive LED E E 7 System board components 9 Medda 10 Mezzanine connector definitions sabbie 10 System maintenance switch sise 1 System maintenance switch procedures 11 eee 12 e ee E A A E A E T E A T a E E EE E E 14 Power up the server blade
26. SUSE and Novell Netware Download from the HP website http h20392 www2 hp com portal swdepot displayProductInfo do productNumber RSSWMBA SE e For midsize and large environments HP Insight Remote Support Pack formerly Service Essentials Remote Support Pack is targeted for larger environments and is integrated with HP Systems Insight Manager SIM It provides comprehensive remote monitoring notification advisories dispatch and Software and configuration utilities 63 proactive service support for nearly all HP servers storage network and SAN environments plus selected Dell and IBM Windows servers that have a support obligation with HP It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements Download from the HP website http h20392 www2 hp com portal swdepot displayProductInfo do productNumber ISDVD Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology an HP Care Pack Service or HP contractual support agreement For more information see the HP website http www hp com go insightremotesupport Keeping the system current Drivers 2 IMPORTANT Always perform a backup before installing or updating device drivers The server blade includes new hardware that may not have driver support on all OS installation media If you are installing a SmartStart supported OS use the
27. SmartStart software on page 55 and its Assisted Path feature to install the OS and latest driver support If you are installing drivers from the SmartStart CD be sure that you are using the latest SmartStart version that your server blade supports To verify that your server blade is using the latest supported version see the HP website http www hp com support For more information see the documentation provided with the SmartStart CD If you do not use the SmartStart CD to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded from the HP website http www hp com support To directly locate the OS drivers for a particular server blade enter the following web address into the browser http www hp com support lt servername gt In place of lt servername gt enter the server name For example http www hp com support dl36096 http www hp com support dl36096 Version control The VCRM and VCA are Web enabled Insight Management Agents tools that HP SIM uses to facilitate and schedule software update tasks to the entire enterprise e VCRM manages the repository for Windows and Linux PSPs as well as online firmware Administrators can browse a graphical view of the PSPs or configure VCRM to automatically update the repository with Internet downloads of the latest software from HP e VCA compares installed
28. USB CD ROM This method uses SmartStart to facilitate loading the OS However SmartStart also allows for manual loading of the OS and drivers To deploy with a boot CD 1 Use the local I O cable to connect a USB CD ROM drive to the server blade Refer to Connecting locally to a server blade with video and USB devices on page 46 Insert the boot CD into the USB CD ROM drive 3 Reboot the server blade Software and configuration utilities 53 4 After the server blade boots follow the normal installation procedure for an OS Windows Server 2003 cannot be installed from a USB CD ROM on the I O cable if the hard drive is completely blank no partitions defined To install Windows Server 2003 use one of the following methods e Make a partition on the hard drive that Windows Server 2003 will be loaded on e Use the SmartStart CD 7 60 or later e Use the Rapid Deployment Pack For instructions see the HP website http h18013 wwwl hp com products servers management rdp html jumpid reg_R1002_ USE N Diskette image deployment To deploy with a diskette image the user creates a DOS based network enabled boot diskette that executes a script that configures the hardware and installs the OS The diskette enables the server blade to access the required deployment scripts and files on the network This method implies a deployment infrastructure that may include an administrator workstation PXE server Microsoft Window
29. _07 1 3 1_08 1 4 1 for Windows users only 1 4 2 for Linux users only Access the Java Runtime Environment versions at the HP website http java sun com products archive index html e DHCP server IP address assignment o o o O AMD Athlon XP processor 700 MHz or greater recommended AMD Athlon 64 processor or Intel Pentium or Pentium Il 200 MHz or faster processor 64 MB of RAM 64 MB of free hard drive space 10 Mb s network adapter e PXE deployment server storing boot images e o o e AMD Athlon XP processor 700 MHz or greater recommended AMD Athlon 64 processor or Intel Pentium Ill or higher processor 500 MHz recommended 256 MB of RAM 10 Mb s network adapter CD ROM drive e Windows repository server Windows or Linux deployment o o o Windows 2000 or Windows Server 2003 OS installed Network connection CD ROM drive 1 5 GB of available disk space TCP IP networking and an IP address compatible with one of the following the iLO 3 Diagnostic Port IP address or an assigned DHCP or static IP address CD ROM drive and or diskette drive Any of the following Java Runtime Environment versions 1 3 1_02 1 3 1_07 1 3 1_08 1 4 1 for Windows users only 1 4 2 for Linux users only Access the Java Runtime Environment versions at the HP website http java sun com products archive index html e Network server with an OS installed
30. ade to enter standby mode This method forces the server blade to enter standby mode without properly exiting applications and the OS It provides an emergency shutdown method in the event of a hung application e Execute one of the following commands using the Onboard Administrator CLI poweroff server all or poweroff server all force The first command initiates a controlled shutdown of applications and the OS before the server blade enter standby mode The second form of the command forces the server blade to enter standby mode without exiting applications and the OS This is an emergency method to force a shutdown in the event of a hung application e Use the Onboard Administrator GUI to initiate a shutdown Operations 14 a Select the Enclosure Information tab then select the Overall checkbox in the Device Bays item b Initiate a shutdown from the Virtual Power menu Select Momentary Press to initiate a controlled shutdown of applications and the OS Select Press and Hold to initiate an emergency shutdown of applications and the OS 2 IMPORTANT When the server blade are in standby mode auxiliary power is still being provided To remove all power from the server blade remove the server blade from the enclosure After initiating a virtual power down command be sure that the server blade go into standby mode by observing that the system power LED is amber Remove the server blade AN CAUTION Do not use the ser
31. ads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin e Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 89 Specifications Environmental specifications Temperature range Non Non operating 30 C to 60 C 22 F to 140 F Relative humidity bte ai Non operating 5 to 95 38 7 C 101 7 F See E The following temperature conditions and limitations apply All temperature ratings shown are for sea level An altitude derating
32. all and use HP SIM to benefit from the Pre Failure Warranty for processors SAS and SATA hard drives and memory modules For additional information refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website http www hp com go hpsim Software and configuration utilities 60 Erase Utility Z CAUTION Perform a backup before running the System Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Refer to the instructions for using this utility Run the Erase Utility if you must erase the system for the following reasons e You want to install a new operating system on a server blade with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility use the System Erase button on the home screen of the SmartStart CD SmartStart software on page 55 Redundant ROM support The server blade enables you to upgrade or configure the ROM safely with redundant ROM support The server blade has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version
33. ambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Technical support 93 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kun
34. ard 33 mezzanine connectors 10 N network connections 25 O online spare memory 57 operating systems 65 operations 14 options installation 26 28 ORCA Option ROM Configuration for Arrays 58 OS boot problems flowchart 77 overview 19 P phone numbers 91 POST error messages 81 POST problems flowchart 75 Power On Standby button 6 powering down 14 powering up 14 56 power on problems flowchart 73 pre diagnostic steps 67 preparation procedures 14 69 problem diagnosis 67 processors 35 ProLiant Support Pack PSP 65 PSPs overview 65 PXE deployment 50 52 R RBSU ROM Based Setup Utility 56 57 RBSU configuration 56 redundant ROM 61 regulatory compliance notices 83 85 remote support and analysis tools 63 removing a hotplug SAS hard drive 16 removing the access panel 16 removing the server blade 15 Index 102 required information 91 resources 67 resources troubleshooting 67 ROM redundancy 12 61 ROMPag utility 59 61 S safety considerations 67 safety information 61 SAS drives 7 SAS hard drive LEDs 7 SATA hard drive 7 SATA hard drive LEDs 7 scripted installation 52 serial connector 12 serial label pull tab 6 serial number 59 series number 83 server fault indications flowchart 79 server features and options 28 servers setup and configuration 19 service notifications 70 SmartStart autorun menu 55 SmartStart Scripting Toolkit 52 SmartStart overview 55 specifications 90 sta
35. casera sear ee ee 44 lacca 45 ordered 45 Hot plug SAS SATA hard drive e sis casssesnsosasevncssnnssesesssebounsiaxsvansieavhacedasushssshsouasedasesuassdesesnbecuseuxssavsasts 45 NNN 46 Using the HP c Class Blade Ul nine ns 46 Connecting locally to a server blade with video and USB devices 46 Accessing a server blade ne vr 46 RRE 47 Sofware and configuration MG nn es 49 Server blade deployment tools iii 49 Software drivers and additional components 49 HP BladeSystem c Class Advanced management 49 Network based PXE deployment iii 50 Deployment methods tentis ett rett ESt ESEE AEEESEE ESEE EaE Eae EenrE enneren nne 52 Configuration tools sise 55 SmartStart software NN 55 HP ROM Based Setup Utility iii 56 Array Configuration d 58 Option ROM Configuration RANE RARI 58 Re entering the server serial number and product ID 59 Management cater strane er ec D E EEE E S 59 Automatic Server Recovenm 59 ROMP d SN SN 59 iLO 3 Standard Blade Edition technology 60 ES te tani Insight Mana EEE 60 Erase Utility tatt tnt tEnEEE EPN EESE EESE EEAEEEESE ESEESE EEEE EES en nnee 61 Redundant ROM support sise 61 USB support and functionality sise 61 Ieren 62 bo RS a 62 HP Tee tee hrc 62 HP Insight Diagnostics survey functionality unes 62 Tasers gece RO AS SEULE ee 63 Remote support and analysis tools iii 63 HP Insight Remote Support software EE RER Rent 63 feet 64 Drivers a en
36. ch to off 10 Repeat steps 5 and 6 2 IMPORTANT When the server blade boots after NVRAM is cleared a delay of up to 2 minutes is normal During this delay the system appears non functional Do not attempt any procedures during the delay Accessing the redundant ROM If the system ROM is corrupted the system automatically switches to the redundant ROM in most cases If the system does not automatically switch to the redundant ROM perform the following steps Power down the server blade on page 14 Remove the server blade on page 15 Remove the access panel on page 16 Change positions 1 5 and 6 of the system maintenance switch to on Install the access panel Install the server blade in the enclosure and power up the server blade After the system beeps repeat steps 1 through 3 mn eS oo SPS Change positions 1 5 and 6 of system maintenance switch to off SS Repeat steps 5 and 6 If both the current and backup versions of the ROM are corrupt return the system board for a service replacement To switch to the backup ROM when the System ROM is not corrupt use RBSU HP c Class Blade SUV Cable en Jones Jon Server blade For connecting to the SUV connector on the server blade front panel Component identification 12 CC NC l USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Componen
37. ciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categorias e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n estan dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garantia correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garantia HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con
38. ddi n ui RIINA i iaia ipa 85 Eur p an Union regulatory ee ne I EEEE EES 85 Disposal of waste equipment by users in private households in the European Union 86 Japanese NONCS a ee e de etes Eb 86 DOMINOES Re EE 86 JOE i 0 EEE EEE ai alii 87 Coi die le lieti NE 87 oeren 87 Battery replacement notice suisses 87 Taiwan LIO e RR RT 88 Acoustics statement for Germany Gerduschemission 88 ORE RR EN AR NER NS NE 89 Preventing electrostatic discharge 1 2 uy ee errno ee 89 Grounding methods to prevent electrostatic du 89 Ce DS 90 Environmental specifications seen 90 Server blade specifications sise 90 E id een ENE E T A R 91 Before you Contact HP i 91 Fo 91 Customer Self Repair sten nee reo 91 ee eee SS Component identification Front panel components HUH a 000000000000 TE Tr rror mr 000 hem Dessin e Serle pali The SUV connector and the HP c Class Blade SUV Cable are for some server blade configuration and diagnostic procedures Front panel LEDs LE 200000000000 00000000000000000000000000000 Fa CIC 1 UID LED Blue Identified Blue flashing Active remote management Off No active remote management 2 Health LED Green Normal operation Amber flashing Degraded condition Component identification 6 EC J s li S Red flashing Critical condition Flex 1 LE
39. de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement Il existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les d
40. den zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Geschaftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Repara
41. der replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client atin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode
42. e for additional browser and support information For more information see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website http www hp com Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions e Reconfiguring one or more logical drives e Viewing the current logical drive configuration e Deleting a logical drive configuration e Setting the controller to be the boot controller If you do not use the utility ORCA will default to the standard configuration For more information regarding array controller configuration refer to the controller user guide For more information regarding the default configurations that ORCA uses refer to the HP ROM Based Setup Utility User Guide on the Documentation CD Software and configuration utilities 58 Re entering the server serial number and product ID After you replace the system board you must re enter the server blade serial number and the product ID 1 During the server blade startup sequence press the F9 key to access RBSU 2 Select the Advanced Options menu 3 Select Service Options 4 Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the
43. e of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 es 1 800 HP INVENT 1 800 474 6836 For continuous quality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to opera
44. e sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi Il componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ric
45. e the access panel to the closed position Remove a hot plug SAS or SATA hard drive CAUTION To prevent improper cooling and thermal damage do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank 1 Determine the status of the hard drive from the hot plug SAS hard drive LED combinations SAS and SATA hard drive LED combinations on page 7 2 Back up all server data 3 Remove the hard drive Operations 16 To replace the component reverse the removal procedure Remove the DIMM baffles Z CAUTION To avoid damage to the server blade and the enclosure install all DIMM baffles in the proper location after adding or replacing DIMMs DIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling To remove the component 1 Power down the server blade on page 14 2 Remove the server blade on page 15 3 Remove the access panel on page 16 4 Disconnect the cables and then remove the DIMM baffle 5 Remove the remaining DIMM baffle Install the DIMM baffles CAUTION To avoid damage to the server blade and the enclosure install all DIMM baffles in the proper location after adding or replacing DIMMs DIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling Operations 17 1 Install the DIMM baffles RE Il Ins
46. e to the hard drive backplane Install the access panel on page 16 Install the hard drives Hot plug SAS or SATA hard drive option on page 31 Install the server blade Installing a server blade on page 26 Power up the server blade on page 14 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server blade This procedure includes three sections k Installing the Trusted Platform Module board Retaining the recovery key password on page 43 Enabling the Trusted Platform Module on page 44 Enabling the TPM requires accessing the ROM Based Setup Utility RBSU HP ROM Based Setup Utility on page 56 For more information about RBSU see the HP website http www hp com support smartstart documentation TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLlocker Drive Encryption feature For more information on BitLocker M see the Microsoft website http www microsoft com AN CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Hardware options installation 41 Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers cannot enable the TPM
47. ed correctly Restore Does memory server to last known working state condition still configuration or original shipped configuration exist Troubleshoot or replace condition down to minimal condition basic server spare parts still exist configuration still exist 7 Does Break server Does 6 Add one part at a time back to Does configuration to isolate faulty condition still Does component exist condition still 1 exist Record action taken 8 Record symptom amp Ensure the following information is 9 error information on available Call HP Service repair tag if sending e Survey configuration snapshots Provider back a failed part e OS event log file e Full crash dump Server blade power on problems flowchart Symptoms The server does not power on The system power LED is off or amber Troubleshooting 73 e The health LED is red or amber NOTE For the location of server LEDs and information on their statuses refer to the server documentation Possible causes e Improperly seated or faulty power supply e Loose or faulty power cord e Power source problem e Power on circuit problem e Improperly seated component or interlock problem e Faulty internal component Item See Component identification on page 6 2 Maintenance and service guides for c Class server blades located on the HP website http www hp com go bladesystem documentation 3 Inte
48. ent This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference Regulatory compliance notices 83 to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or mor
49. equired approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A equipm
50. er For more information and to download the SmartStart Scripting Toolkit see the HP website http www hp com servers sstoolkit CD ROM deployment CD ROM deployment involves using a bootable CD that executes scripts to configure the hardware and install the OS After the OS is configured the server blade can access the network to locate the scripts and files necessary for deployment Before beginning the deployment process connect the server blade to the network NOTE For more information about hardware and cabling configurations see the documents that ship with the enclosure Two methods are available for CD ROM deployment e ilO virtual CD ROM on page 53 e USB CD ROM on page 53 iLO virtual CD ROM To deploy with a boot CD 1 Do one of the following o Insert the boot CD into the client PC using the iLO 3 Remote Console o Use iLO 3 to create an image file of the boot CD o Copy the image of the boot CD to a location on the network or the client PC hard drive 2 Remotely access the server blade through iLO 3 See HP BladeSystem c Class advanced management on page 49 Click the Virtual Media tab Select the Virtual Media applet Use the Virtual Media applet to select the local CD or image file and connect the Virtual CD to the server blade 6 Use the iLO 3 Virtual Power Button feature to reboot the server blade After the server blade boots follow the normal network installation procedure for the OS
51. erface e From within HP Insight Diagnostics on page 62 e From within the Onboard Administrator GUI For more information see the HP BladeSystem Onboard Administrator User Guide on the HP website http www hp com go bladesystem documentation e From the Onboard Administrator CLI See the HP BladeSystem Onboard Administrator Command Line Interface User Guide for information on accessing the CLI For more information see the Management CD in the HP ProLiant Essentials Foundation Pack Remote support and analysis tools HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage 24 X 7 so you can spend less time solving problems and more time focused on your business You can have your systems remotely monitored for hardware failure using secure technology that has been proven at thousands of companies around the world In many cases you can avoid problems before they occur There are two HP Insight Remote Support solutions e For small and midsize environments HP Insight Remote Support Standard provides basic remote monitoring notification advisories and service dispatch It is optimized for environments with 1 to 50 servers and can be installed on a shared HP ProLiant Windows application server The software supports HP EVA storage devices HP ProLiant BladeSystems HP Integrity and HP 9000 servers running Microsoft Windows Red Hat Enterprise Linux Novell
52. eturn them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal Acoustics statement for Germany Ger uschemission Schalldruckpegel L lt 70 dB A Zuschauerpositionen bystander positions Normaler Betrieb normal operation Nach ISO 7779 1999 Typpr fung Regulatory compliance notices 88 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers e Avoid touching pins le
53. g op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o periodo de diagn stico a HP ou fornecedores
54. grated Lights Out User Guide located on the HP website http www hp com servers lights out Troubleshooting 74 Yes server blade automatically color is the server blade Is the Automatically PowerOn sever choice selected in iLO 1 Is the server blade health LED on Wait 45 seconds Does condition still exist Is the Insight Display 3 background Change the green setting in iLO Check the Insight Display Onboard Does Administrator error condition still message and perform exist the suggested ation 2 Replace or troubleshoot the server blade internal components Does condition still exist Does condition still exist Reseat the server blade Call HP Service Provider POST problems flowchart Symptoms e Server does not complete POST NOTE The server has completed POST when the system attempts to access the boot device e Server completes POST with errors Possible problems e Improperly seated or faulty internal component e Faulty KVM device e Faulty video device Troubleshooting 75 Server blade power on problems flowchart on page 73 POST error messages and beep codes on page 81 Video problems in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Symptom information on page 69 General memory pr
55. han those specified herein or in the laser product s installation guide may result in hazardous radiation exposure To reduce the risk of exposure to hazardous radiation e Do not try to open the module enclosure There are no user serviceable components inside e Do not operate controls make adjustments or perform procedures to the laser device other than those specified herein e Allow only HP Authorized Service technicians to repair the unit The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Battery replacement notice Regulatory compliance notices 87 A WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal use the public collection system or r
56. hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel This symbol indicates the presence of electric shock hazards The area contains no user or field serviceable parts Do not open for any reason WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk of personal injury or damage to the equipment observe local occupational health and safety requirements and guidelines for manual material handling These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power WARNING To reduce the risk of injury from electric shock remove all powe
57. i 64 TL 64 ProLiant Support Packs sise 65 Operating System Version SUppott cca 65 Firmware enni 65 HP Smart Update Manager nn A I 65 Change control and proactive noel 66 NN 66 COLI RR et an Dinde 67 Troubleshooting resources ss 67 Pre diagnostic es ss 67 Important safety information iii 67 Symptom information nisi zinni sizione niente niente 69 Prepare the server for diagnosis 69 SSF Fi I MEN INS wpe ein madame made 70 Loose CONNECHONS 55 hi2vcsceccdsesensecnsacects oonsavsnenncnceesnnssanannsnsassensnsosenssasaussnsnsboncnsachershsntboncnsasacespnssvaacnsadedeses ss 70 EE tte acess 70 Start diagnosis OMC NEA E 71 General diagnosis flowchart ES eiea aieia 72 Server blade power on problems flowchart 73 POST problems flowchart ii 75 OS boot problems flowchart suisses 77 Server fault indications flowchart E 79 POST error messages and beep E 81 ericsson siano iraniani alianti celati 82 Eee re Te DE ES EE E 83 Regulatory compliance identification numbers 83 Federal Communications Commission notice ss ss ssesseisetssisttttttsttsttstt ettr s test ESt EASE EStEStESrEAS EESE SrES renners EnEn na 83 FCC rating label ER 83 Class equipment i 83 Class B equipment sisi 83 Declaration of conformity for products marked with the FCC logo United States only 84 DNS IN SR li ege 84 biliari 84 Canadian notice Avis Can
58. iagnosis 2 Go to N Power on 9 problems No No 5 Go to Server fault Yes indications Start diagnosis Do you want to perform the General Diagnosis No Does server power on Yes Does server complete POST OK Yes Does server boot to OS OK Yes Does server have Insight Management Agent fault or LED fault indication 1 Go to General diagnosis No Troubleshooting 71 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting If you are unsure of the problem or if the other flowcharts do not fix the problem use the following flowchart Symptom information on page 69 Loose connections on page 70 Service notifications on page 70 The most recent version of a particular server blade or option firmware is available on the HP Support website http www hp com support General memory problems are occurring in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliant bl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation
59. ility on page 56 to enable other modes e Install only DDR3 1066 or DDR3 1333 DIMMs e DIMMs must be installed for processor 1 e Populate DIMM slots for a processor only if the processor is installed e To maximize performance populate each memory channel on a processor as nearly identically to the remaining channels on that processor as possible e To maximize performance in multi processor configurations distribute the total memory installed between all processors as evenly as possible e To maximize Advanced ECC error correction capability populate memory channels 1 and 2 and memory channels 3 and 4 with DIMMs having the same data width DIMM population order Recommended DIMM population order depends on whether single dual or quad rank DIMMs are used To determine the Advanced ECC DIMM population order for each processor use the following table and DIMM slot identification on page 10 Population order DIMM slot Hardware options installation 30 Population order 2nd 3rd Ath 5th 6th 7th 8th Installing DIMMs To install the component Power down the server blade on page 14 Remove the server blade on page 15 Remove the access panel on page 16 Remove the DIMM baffle Remove the DIMM baffles on page 17 Open the DIMM slot latches Install the DIMM Sus wr Install all DIMM baffles Install the DIMM baffles on page 17 Install the access panel on page 16 Install the ser
60. ion from the System Management Homep What color is age Failing components will be the Insight Display blade power on shown as yellow degraded or background problems orange failed flowchart 5 Go to server d 2 A Check the Insight Obtain failure information from Display Onboard IML entry if available Administrator error message and perform the suggested action Is there sufficient information to identify failing component Is the LED 7 solid or Replace or reseat component flashing identified as failed or about to fail Flashing A predictive Mark the corresponding IML 6 failure alert has entry as repaired if present You may need to replace the hard drive been received for this drive POST error messages and beep codes For a complete listing of error messages refer to the POST error messages in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Z WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components Troubleshooting 81 Battery replacement If the server blade no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years
61. ith ECC For the latest supported memory information see the QuickSpecs on the HP website http www hp com Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server blade Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server blade and causes the server blade to halt Advanced ECC protects the server blade against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server blade failure The server blade provides notification that correctable error events have exceeded a pre defined threshold rate To correct entire DRAM device failures when using x8 DIMMs DIMM slots on channels 1 and 2 and channels 3 and 4 must be populated using x8 DIMMs For specific population advice see DIMM installation guidelines on page 30 DIMM installation guidelines The default AMP mode for this server blade is Advanced ECC Depending on the DIMM population additional AMP modes can be configured Observe the following guidelines to install additional memory and then use RBSU HP ROM Based Setup Ut
62. ket covers and heatsink blanks CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed IMPORTANT Processor sockets 1 and 2 must always be populated If either processor socket is empty the server blade does not power up To install a processor 1 Locate and download the latest ROM version from the HP website http www hp com support Follow the instructions on the website to update the system ROM Sp BP Se Power down the server blade on page 14 Remove the server blade on page 15 Remove the hard drives Hot plug SAS or SATA hard drive option on page 31 Remove the access panel on page 16 Hardware options installation 35 6 Disconnect the SAS SATA cables the SGPIO cable and the hard drive power cable from the hard drive backplane 7 Remove the front bezel hard drive cage assembly gt ST 5 E Hardware options installation 36 8 Remove the heatsink blank Retain the heatsink blank for future use S Z CAUTION Failure to completely open the processor retaining latch prevents the processor from seating during installation leading to hardware damage 9 Open the processor retaining latch and the processor socket retaining bracket A CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board Hardware options installatio
63. l hard drive cage assembly 35 G general diagnosis flowchart 72 grounding methods 89 H hard drive bays 6 hard drive LEDs 7 Index 101 hard drives 6 7 hard drives determining status of 7 hard drives installing 31 hardware options 28 hardware options installation 28 health driver 59 health LEDs 6 7 HP Insight Diagnostics 62 HP Insight Remote Support software 63 HP ProLiant Essentials Foundation Pack 60 HP Smart Update Manager overview 65 HP Systems Insight Manager overview 60 HP technical support 91 identification number 83 iLO 3 Integrated Lights Out 3 60 iLO 3 activity LED 6 IML Integrated Management Log 63 Important Safety Information document 67 Insight Diagnostics 62 64 installation server blade 26 installation server options 28 installing the access panel 16 installing the Trusted Platform Module board 42 Integrated Management Log IML 63 interconnect bay numbering 24 internal SD support 62 internal USB connector 9 11 internal USB functionality 62 J Japanese notice 86 K Korean notices 87 L laser devices 87 LED power button 6 LED system power 6 LED UID 6 LEDs 6 7 LEDs front panel 6 LEDs hard drive 7 LEDs NIC 6 LEDs unit identification UID 6 Lights Out network based deployment 49 50 52 loose connections 70 M management tools 49 59 memory 28 29 30 memory configurations 30 memory options 28 memory subsystem architecture 29 mezzanine c
64. linux documentation html HP BladeSystem c Class Advanced management iLO 3 is a standard component of ProLiant c Class server blades that provides server health and remote server blade manageability lts features are accessed from a network client device using a supported web browser In addition to other features iLO 3 provides keyboard mouse and video text and graphics capability for a server blade regardless of the state of the host OS or host server blade iLO 3 includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 3 independent of the host server blade and its OS iLO 3 provides remote access to any authorized network client sends alerts and provides other server blade management functions Using a supported web browser you can e Remotely access the console of the host server blade including all text mode and graphics mode screens with full keyboard and mouse controls e Remotely power up power down or reboot the host server blade e Remotely boot a host server blade to a virtual media image to perform a ROM upgrade or install an Os e Send alerts from iLO 3 regardless of the state of the host server blade e Access advanced troubleshooting features provided by iLO 3 e Launch a web browser use SNMP alerting and diagnose the server blade with HP SIM e Configure static IP bay settings for the dedicated iLO 3 management NICs on each server blade in an enclosure f
65. loyments The RDP software integrates two powerful products Altiris Deployment Solution and the HP ProLiant Integration Module The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified point and click and drag and drop operations that enable you to deploy target servers including server blades remotely It enables you to perform imaging or scripting functions and maintain software images For more information about the RDP refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website http www hp com servers rdp SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high volume server blade deployments The SmartStart Scripting Toolkit is designed to support ProLiant BL ML DL and 100 series servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process Software and configuration utilities 52 Using SmartStart technology the Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale server deployments to high volumes in a rapid mann
66. mponent is not connected properly e If problems continue to occur remove and reinstall each device checking the connectors and sockets for bent pins or other damage Troubleshooting flowcharts To effectively troubleshoot a problem HP recommends that you start with the first flowchart in this section Start diagnosis flowchart on page 71 and follow the appropriate diagnostic path If the other flowcharts do not provide a troubleshooting solution follow the diagnostic steps in General diagnosis flowchart on page 72 The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server specific or is not easily categorized into the other flowcharts The available flowcharts include Start diagnosis flowchart on page 71 General diagnosis flowchart on page 72 Server blade power on problems flowchart on page 73 POST problems flowchart on page 75 OS boot problems flowchart on page 77 Server fault indications flowchart on page 79 Troubleshooting 70 Start diagnosis flowchart Use the following flowchart to start the diagnostic process hem L ek O General diagnosis flowchart on page 72 flowchart on page 73 Power on problems flowchart Server blade power on problems POST problems flowchart on page 75 OS boot problems flowchart on page 77 Server fault indications flowchart on page 79 1 Go to General Yes d
67. n 37 10 Remove the processor socket protective cover Retain the cover for future use 2 IMPORTANT Be sure the processor remains inside the processor installation tool 11 If the processor has separated from the installation tool carefully re insert the processor into the tool 12 Align the processor installation tool with the socket and install the processor Z CAUTION The processor is designed to fit one way into the socket Use the alignment guides on the processor and socket to properly align the processor with the socket Hardware options installation 38 13 Press in firmly until the processor installation tool clicks and separates from the processor and then remove the processor installation tool Hardware options installation 39 14 Close the processor retaining bracket and the processor retaining latch 15 Remove the thermal interface media protective cover A CAUTION To avoid possible mechanical or thermal damage to the server blade orient the heatsinks so that the alignment arrows and text are closest to the center of the server blade Hardware options installation 40 16 Align and install the heatsink Alternate tightening the screws until the heatsink is seated properly 17 18 19 20 21 22 23 Repeat these steps for the second processor and heatsink Install the front bezel hard drive cable assembly Connect the SAS SATA cable SGPIO cable and hard drive power cabl
68. nated for PXE The server blade defaults PXE functions to NIC 1 but any of the NC series NICs in the server blade can be designated for PXE in RBSU For NIC connector locations refer to the documentation included with the server blade NOTE Actual NIC numeration depends on several factors including the OS installed on the server blade To deploy an OS to multiple server blades install a PXE deployment server on a network Deployment infrastructure 2 IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit speed To establish a network based PXE deployment infrastructure provide the following software and minimum hardware e Client PC administrative workstation o AMD Athlon XP processor 700 MHz or greater recommended AMD Athlon 64 processor or Intel Pentium Ill or higher processor 700 MHz or greater recommended o 128 MB of RAM o Microsoft Windows 2000 Professional or Microsoft Windows XP OS o Microsoft Internet Explorer 5 5 or above with 128 bit encryption o Ethernet NIC with 10 100 RJ 45 connector Software and configuration utilities 50 o TCP IP networking and an IP address compatible with one of the following the iLO 3 Diagnostic Port IP address or an assigned DHCP or static IP address CD ROM drive CD DVD ROM drive and or diskette drive Any of the following Java Runtime Environment versions 1 3 1_02 1 3 1
69. nitor Server blade Accessing local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD DVD ROM or a USB diskette 1 Connect the SUV cable to the server blade 2 Connect the video connector to a monitor 3 Connect a USB hub to one USB connector 4 Connect the following to the USB hub o USB CD DVD ROM drive o USB keyboard o USB mouse o USB diskette drive Cabling 47 NOTE Use a USB hub when connecting a USB diskette drive and or USB CD ROM drive to the server blade The USB hub provides additional connections CEA PL CA aa hem oemi e fe USB CD DVD ROM drive or diskette drive Cabling 48 Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades e Health and Wellness driver and IML viewer e iLO 3 Management interface driver e Rack infrastructure interface service For Microsoft Windows OS users these items are included in the HP ProLiant iLO 3 Standard Blade Edition available from the HP website http www hp com servers lights out Linux OS users can download these components from the HP website http www hp com products servers linux For information on how to use these components with a Linux OS see the HP website http h18000 www1 hp com products servers
70. nsight Diagnostics survey functionality HP Insight Diagnostics on page 62 provides survey functionality that gathers critical hardware and software information on ProLiant server blades This functionality supports operating systems that may not be supported by the server blade For operating systems supported by the server blade see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every SmartStart assisted HP Insight Diagnostics installation or it can be installed through the HP PSP ProLiant Support Packs on page 65 Software and configuration utilities 62 NOTE The current version of SmartStart provides the memory spare part numbers for the server blade To download the latest version see the HP website http www hp com support Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM HP Systems Insight Manager on page 60 e From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application e From within the iLO 3 user int
71. oblems are occurring in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website hitp www hp com support Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation Server information you need in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Operating system information you need in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Troubleshooting 76 Start POST Problems 1 Go to server blade power on problems flowchart you able to remotely connect 2 See Post Error Messages 5 color is the Isolate and Verify local I O server blade minimize the cable is health LED memory connected configuration correctly Break server blade down to minimum configuration Does condition still exist Does condition still exist No 4 Record action taken Add one part at a time back to configuration to isolate component Does condition still exist Does Record symptom amp c
72. ocuments envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Technical support 92 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP dev
73. of 1 C per 304 8 m 1 8 F per 1 000 ft up to 3048 m 10 000 ft applies No direct sunlight is allowed The maximum permissible rate of change is 10 C hr 18 F hr The type and number of options installed may reduce the upper temperature and humidity limits Operating with a fan fault or above 30 C 86 F may reduce system performance Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Maximum storage altitude corresponds to a minimum pressure of 70 kPa 10 1 psia Server blade specifications Weight maximum 12 3 kg 27 0 Ib Specifications 90 Technical support Before you contact HP Be sure to have the following information available before you call HP e Technical support registration number if applicable e Product serial number e Product model name and number e Product identification number e Applicable error messages e Add on boards or hardware e Third party hardware or software e Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller e See the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html For HP technical support e Inthe United States for contact options see the Contact HP United States webpage welcome hp com country us en contact_us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hour
74. of Sensors thermal control directs the Dynamic Power Capping technology and monitors the health of server components The iLO 3 subsystem provides secure remote access from any authorized network client The enhancements to iLO 3 enable customers to get work done faster by providing turbo charged remote access performance a streamlined user experience and enhanced standards support Using iLO 3 you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared iLO 3 Remote Console to collaborate with up to six server administrators e Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Send alerts from iLO 3 regardless of the state of the host server e Access advanced troubleshooting features through the iLO 3 interface For more information about iLO 3 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the iLO 3 documentation on the Documentation CD or on the HP website http www hp com go ilO HP Systems Insight Manager HP SIM is a web based application that allows system administrators to accomplish normal administrative tasks from any remote location using a web browser HP SIM provides device management capabilities that consolidate and integrate management data from HP and third party devices 2 IMPORTANT You must inst
75. om go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de ge llustreerde onderdelencatalogus aangemerkt met Nee Athankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor leverin
76. on page 24 and the installation instructions that ship with the server blade Optional mezzanine cards are classified as Type mezzanine cards and Type Il mezzanine cards The card type determines where it can be installed in the server blade e Install Type mezzanine cards on any mezzanine connector e Install Type Il mezzanine cards on Mezzanine 2 connector or Mezzanine 3 connector only Because mezzanine cards are supported on multiple server blade models the mezzanine card may have captive screws that are not required to secure it to the server blade When installing a mezzanine card in this server blade only two captive screws are required A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 Power down the server blade on page 14 2 Remove the server blade on page 15 3 Remove the access panel on page 16 Hardware options installation 33 4 Remove the mezzanine connector cover 5 Align the mezzanine connector on the optional mezzanine card with the mezzanine connector on the system board CAUTION To prevent damage to the server blade apply pressure over the mezzanine connector when installing the mezzanine card Do not apply pressure to the edges of the card 6 Install the mezzanine card Press down on the connector to seat the card Install the access panel on page 16
77. ondition still 6 Does error information on exist Troubleshoot or replace condition still repair tag if basic server spare parts exist sending back a failed part 4 Record action 7 taken Call HP Servi Ensure the following information is available Survey configuration snapshots dl OS event log file Full crash dump OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade e Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade e Use a local I O cable and drive to connect to the server blade and then restart the server blade Symptoms e Server does not boot a previously installed OS e Server does not boot SmartStart Troubleshooting 77 Possible causes e Corrupted OS e Hard drive subsystem problem e Incorrect boot order setting in RBSU 1 HP ROM Based Setup Utility User Guide http www hp com servers smartstart 2 POST problems flowchart on page 75 e Hard drive problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support e Controller documentation 4 HP Insight Diagnostics on page 62 or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Loose connections on page 70 CD ROM and DVD drive problems in the HP ProLiant Servers Tr
78. or faster deployment Software and configuration utilities 49 To connect to the server blade using iLO 3 install the server blade in an enclosure Onboard Administrator assigns an IP address to enable iLO 3 connectivity to the server blade The c Class tab enables you to control specific settings for the HP BladeSystem iLO 3 also provides web based status for the HP BladeSystem configuration For detailed information about iLO 3 refer to the HP Integrated Lights Out User Guide on the HP website http www hp com servers lights out Network based PXE deployment PXE is a component of the Intel WfM specification The PXE model enables server blades to load and execute an NBP from a PXE server and to execute a pre configured image The image can be an OS image created by software utilities or a boot diskette image This feature enables a user to configure a server blade and install an OS over a network Deployment overview When a PXE enabled target server blade boots it obtains an IP address from a DHCP server The target server blade obtains the name of the NBP from the appropriate boot server Then the target server blade uses TFTP to download the NBP from the boot server and executes the image 2 IMPORTANT To connect to a network with a Pass Thru module always connect the Pass Thru module to a network device that supports Gigabit speed For each server blade being deployed the PXE server must be connected to the NIC desig
79. or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using Bitlocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board P es A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 2 IMPORTANT To avoid damage to the server blade support the riser board when installing the TPM board and rivet Power down the server blade on page 14 Remove the server blade on page 15 Place the server blade on a flat level work surface Remove the access panel on page 16 Z CAUTION Any a
80. os casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte e de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servi os local Para o programa norte americano visite o site da HP http www hp com go selfrepair Technical support 96 ms i seri ER SEER EL AMAR OZR ST SL Ed DD HPA RIIS ORE EE CSR MRANHVET SEO CSR AFHERTHIF EAT amp DEHP HPELIXHPIERA THIS AVLE H HISTOMMREBR eiis SERIAL T X E ET CSRBRITILSUAFO Y NH Y Et e DA RABCHENDAO EMm Bik DUT LEE EE KR NIRS TO EY EAT SRBRELVUAFRMESRICBRENET e H R EBCHENEETH Em COMMEMERCBEACT SET DUT SELES BRAHPIK RARER nalit SRULIFORRIGHAEN SREY EANBORMBAICSU TIS A RA ERLE EG pt ERERIFSCEMTEERT E HPRiRO MOMMIS REACBBACSLHVECA HUMOR MI dI WIE HPETIFHPER FREI EOLA BIET BRA I DJ Sir EC BERNT ADEN ENTWET SRA REGIA MkII ko TI CSRAR R RAICE L EJALET Ete WII EC BMRA REVE EIK VEBERG JRRD EEEREN ET mt HAMER E SIL HOBBRAROBBL TIENE RENT ENT ALES RAD CSR E HEB
81. oubleshooting Guide located on the Documentation CD or on the HP website hitp www hp com support Controller documentation General memory problems are occurring in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support e Operating system problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support HP contact information on page 91 Hardware problems in the HP Proliant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support Maintenance and service guides for p Class server blades located on the Documentation CD or the HP website http www hp com products servers proliant bl p class info Maintenance and service guides for c Class server blades located on the Documentation CD or the HP website http www hp com go bladesystem documentation General diagnosis flowchart on page 72 Troubleshooting 78 Start OS boot problems 2 Go to POST Problems Does the i m 5 server boot Disable Fast Boot in RBSU oes server SmartStart and check server boot still boot with order errors No 3 r Troubleshoot possible hard drive subsystem problem Does server still fail to boot SmartStart SmartStart recognize default boot device 4 Run In
82. prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Esc key to exit the current menu or press the F10 key to exit RBSU Reboot the server blade Enable the TPM in the OS For OS specific instructions see the OS documentation A CAUTION When a TPM is installed and enabled on the server blade data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings POA A a oa For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in Bitlocker see the Microsoft website http technet microsoft com en us windowsvista aa905065 aspx Hardware options installation 44 Cabling Hard drive power cabling lt FRONT m J HIN ONIOVI JAS SIHL 7 Cr xv A cr 3 U THIS SIDE FACING CENTER U o il QI TT lt FRONT Hot plug SAS SATA hard drive cabling Did OR LARGER Obis Ca ANE INSTALLED i 3 ig d 2 n IF d
83. r cords to completely disconnect power from the system A WARNING Only authorized technicians trained by HP should attempt to repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard Troubleshooting 68 Z WARNING To reduce the risk of personal injury or damage to the equipment be sure that e The leveling feet are extended to the floor e The full weight of the rack rests on the leveling feet e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason Symptom information Before troubleshooting a server problem collect the following information What events preceded the failure After which steps does the problem occur What has been changed since the time the server was working Did you recently add or remove hardware or software If so did you remember to change the appropriate settings in the server setup utility if necessary How long has the server exhibited problem symptoms If the problem occurs randomly what is
84. reducing the complexity of provisioning and updating HP ProLiant Servers options and Blades within the datacenter HP SUM is delivered on The Smart Update Firmware DVD ProLiant Support Packs and Easy Set up CDs HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of server blades and options This tool has the following features Enables GUI and a command line scriptable interface Enables scriptable command line deployment Requires no agent for remote installations Enables dependency checking which ensures appropriate install order and dependency checking between components Deploys software and firmware on Windows and Linux operating systems Performs local or remote one to many online deployment Deploys firmware and software together Supports offline and online deployment Software and configuration utilities 65 e Deploys necessary component updates only except Linux RPMs e Downloads the latest components from Web except Linux RPMs e Enables direct update of BMC firmware iLO and LO100i For more information about HP Smart Update Manager and to access the HP Smart Update Manager User Guide see the HP website hitp www hp com go foundation Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to
85. rial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port The server that you are remotely configuring does not require a keyboard and mouse For more information about BIOS Serial Console see the BIOS Serial Console User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Configuring AMP modes Not all ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory e Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime e Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal uncorrectable memory error are removed from operation automatically resulting in less system downtime See the server specific user guide for DIMM population requirements e Mirrored Memory Mode Provides protection against uncorrectable memory errors that would otherwise result in system failure In this mode the system maintains two copies of all data If an uncorrectable memory error occurs the sy
86. ring the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE The server may not support all the following examples NOTE If the boot drive is not empty or has been written to in the past ORCA does not automatically configure the array You must run ORCA to configure the array settings Software and configuration utilities 56 Gees installed RAID level 3 4 5 0r6 3 4 5 0r6 RAID 5 OS lo tes To change any ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device During this time you can do the following e Access RBSU by pressing the F9 key e Access the System Maintenance Menu which enables you to launch ROM based Diagnostics or Inspect by pressing the F10 key e Access the boot menu by pressing the F11 key e Force a PXE Network boot by pressing the F12 key BIOS Serial Console BIOS Se
87. roduct must not be Japanese notice TERAZ CVS BIC VOCI zy AA THE LEB MOPAR BHAT AV COMB 2 72 BFRM E TS OPE SER CHAT DI CEBEBLUTWETA CDRBMIVACT EY a VERRI LT RHSNDE SMB SHROFLEMBHVETSF RARE T ELOR HRV LO FAV VCCI B VCCI 27 DUT RURALE Won CHEB AU COMB 777 ATTRICI ORBEA FER CHATS LE EIERE ECK WEEN EE GA Ra GT HLIBRENSIEMHVET VCCI A BSMI notice BERA ere FAT N R gt BREER FRE AIS gt ORE GE VEE FE I AEE ANT gt HRES BEFANT EPER Regulatory compliance notices 86 Korean notice Class A equipment Ol JIE BASSES AAMWASSSS amp 212101 LU SHOAL FEE NERE Ol SS FASA uten PA 29 AAA MEDIE AS SACS HUQ Class B equipment Ol IIE JH 86302 FODIEN F 2 WBM MESSE 2 AAA AF 82 ASU Ba 2121 0188 YSU Chinese notice Class A equipment mm Ved APR ER ME PR MSRP CERIN E FT Po FRILL EG HAE Laser compliance This product may be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825 1 The product does not emit hazardous laser radiation Each laser product complies with 21 CFR 1040 10 and 1040 11 except for deviations pursuant to Laser Notice No 50 dated May 27 2001 and with IEC 60825 1 1993 A2 2001 A WARNING Use of controls or adjustments or performance of procedures other t
88. rt diagnosis flowchart 71 static electricity 89 support 63 91 support packs 55 supported operating systems 65 SUV cable 12 switches interconnect 24 symbols on equipment 68 symptom information 69 system board battery 82 87 system board components 9 11 12 System Erase Utility 60 system maintenance switch 11 system maintenance switch procedures Systems Insight Manager 60 T Taiwan battery recycling notice 88 technical support 91 telephone numbers 91 TPM Trusted Platform Module 41 TPM connector 9 troubleshooting 7 67 70 11 troubleshooting flowcharts 70 troubleshooting resources 67 Trusted Platform Module TPM 41 43 Type or Type Il mezzanine card 33 U updating drivers 49 updating the system ROM 61 USB connectors 12 USB devices 46 USB support 61 utilities 49 utilities deployment 52 56 V Version Control 64 video connector cabling 12 W warnings 68 Index 103
89. s file share or a Linux file share For more information refer to Deployment infrastructure on page 50 Before beginning the deployment process connect the server blade to the network NOTE For more information about hardware and cabling configurations see the documents that ship with the enclosure Two methods are available for diskette image deployment e ilO virtual floppy on page 54 e PXE PXE deployment on page 52 iLO virtual floppy To deploy with a boot diskette 1 Do one of the following o Insert the boot diskette into the client PC using the iLO 3 Remote Console o Use iLO 3 to create an image file of the boot diskette o Copy the image of the boot diskette to a location on the network or the client PC hard drive 2 Remotely access the server blade through iLO 3 See HP BladeSystem c Class advanced management on page 49 Click the Virtual Media tab Select the Virtual Media applet Use the Virtual Media applet to select the local diskette or image file and connect the Virtual CD to the server blade Use the iLO 3 Virtual Power Button feature to reboot the server blade After the server blade boots follow the normal network installation procedure for the OS Software and configuration utilities 54 Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette For details refer to the SmartStart Scripting Toolkit User Guide and download
90. s a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com hps e In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts e Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Technical support 91 e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provi
91. s accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server blade memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 2 GB single rank DIMMs a dual rank DIMM would be 4 GB and a quad rank DIMM would be 8 GB Hardware options installation 28 Memory subsystem architecture The memory subsystem in this server blade is divided into channels Each processor supports four channels and each channel supports two DIMM slots as shown in the following table Channel DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 hem Descipion fes ON ES p EA 2 Rank IR Single rank 2R Dual rank AR Quad rank Data width x4 Abit x8 8 bit Voltage rating L Low voltage 1 35v Blank or omitted Standard Memory speed 10600 1333 MHz 8500 1066 MHz Hardware options installation 29 hem Descipion fes DIMM type R RDIMM registered E UDIMM unbuffered w
92. sed as an option remove the coupler plate from inside the blank 2 Fit the coupler plate into the slots on top of the blank and then slide the coupler plate back until it snaps into place Setup 23 3 Fitthe slots on the bottom of the second blank on to the tabs on the coupler plate and then slide the second blank forward until it snaps in place 4 Install the full height blank into the device bay Installing interconnect modules For specific steps to install interconnect modules see the documentation that ships with the interconnect module Interconnect bay numbering and device mapping e HP BladeSystem c7000 Enclosure Setup 24 e HP BladeSystem c3000 Enclosure To support network connections for specific signals install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals Server blade signal c7000 interconnect bay c3000 interconnect bay Interconnect bay labels eine pn le N 2 embe bh Je SSCS PIC 3 Embedded ph Je N 4 Embedded bh Je S S eege tm EE vasene sem frs Je frase EE Je neers Jouer im Ve frase sedia le Dual port mezzanine card ports and four port mezzanine card ports 1 and 2 Four port mezzanine card ports 3 and 4 For detailed port mapping information see the HP BladeSystem enclosure installation poster or the HP
93. sight Diagnostics Is this a known good copy of SmartStart Still fail with known good copy j Troubleshoot Diagnostics run problem found without errors by Diagnostics 6 Isolate and minimize the 7 memory configuration Troubleshoot possible corrupted system disk or OS ROM controller and cable Does condition still exist Does condition still exist Break server down Yes to minimum configuration Does condition still exist Add parts back to configuration to isolate component Does 8 condition still Troubleshoot or replace basic exist server spare parts 9 Go to General Diagnosis See the server blade OS boot problems flowchart on page 77 Server fault indications flowchart Symptoms e Server boots but a fault event is reported by Insight Management Agents e Server boots but the internal health LED external health LED or component health LED is red or amber Troubleshooting 79 NOTE For the location of server LEDs and information on their statuses refer to the server documentation Possible causes e Improperly seated or faulty internal or external component e Unsupported component installed e Redundancy failure e System overtemperature condition Management agents or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website http www hp com support
94. software versions and available updates Administrators can configure VCA to point to a repository managed by VCRM Software and configuration utilities 64 For more information about version control tools see the HP Systems Insight Manager Help Guide and the Version Control User Guide on the HP Systems Insight Manager website http www hp com go hpsim ProLiant Support Packs PSPs represent operating system specific bundles of ProLiant optimized drivers utilities and management agents Refer to the PSP website http h18000 wwwl hp com products servers management psp html Operating System Version Support For information about specific versions of a supported operating system refer to the operating system support matrix http www hp com go supportos Firmware The Smart Update Firmware DVD is an organized firmware collection for ProLiant servers and options powered by HP Smart Update Manager on page 65 The Smart Update Firmware DVD combines the following resources on a single DVD Firmware Maintenance CD HP BladeSystem Firmware Deployment Tool FDT The HP BladeSystem online firmware bundles The ProLiant BladeSystem Release Sets Offline automatic mode for HP ProLiant BL DL ML and 100 Series servers Firmware deployment support for HP ProLiant 100 Series servers HP Smart Update Manager The HP Smart Update Manager provides intelligent and flexible firmware and software deployment This technology assists in
95. ssible The drive is online but it is not active currently Flashing regularly Amber flashing Do not remove the drive Removing a drive may terminate the regularly 1 Hz current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Do not remove the drive Removing a drive may terminate the 1 Hz current operation and cause data loss The drive is rebuilding erasing or it is part of an array that is undergoing capacity expansion or stripe migration Flashing Amber flashing The drive is active but a predictive failure alert has been irregularly et 1 Hz received for this drive Replace the drive as soon as possible Flashing The drive is active and it is operating normally a Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Off Amber flashing A predictive failure alert has been received for this drive regularly 1 Hz Replace the drive as soon as possible DEN a The drive is offline a spare or not configured as part of an array Component identification 8 System board components
96. stallation process A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Memory option To expand server memory install DDR3 RDIMMs Single rank dual rank and quad rank DIMMs are supported Up to 512 GB of memory is possible using thirty two 16 GB DIMMs eight DIMMs per processor The server blade supports the following DIMM speeds e Single and dual rank PC3 10600 DDR 1333 DIMMs operating at 1333 or 1066 MHz e Quad rank PC3 8500 DDR 1067 DIMMs operating at 1066 MHz Depending on the number of DIMMs installed the memory clock speed may be reduced to 1066 MHz NOTE The Advanced Memory Protection option in RBSU provides additional memory protection beyond Advanced ECC By default the server is set to Advanced ECC Support For more information refer to HP ROM Based Setup Utility on page 56 For DIMM slot locations see DIMM slot identification on page 10 Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that i
97. stem automatically retrieves the good data from the Software and configuration utilities 57 mirrored copy The system continues to operate normally without any user intervention If the system supports hot plug memory the failed memory can be replaced while the system continues to operate e RAID Memory Mode Provides protection levels similar to Mirrored Memory Mode and it requires less memory allocation than full redundancy Array Configuration Utility ACU is a browser based utility with the following features e Runs as a local application or remote service e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimum configuration for an unconfigured system e Provides different operating modes enabling faster configuration or greater control over the configuration options e Remains available any time that the server is on e Displays on screen tips for individual steps of a configuration procedure e Beginning with ACU version 8 28 13 0 provides diagnostic functionality on the Diagnostics tab formerly known as Array Diagnostics Utility For optimum performance the minimum display settings are 1024 x 768 resolution and 16 bit color Servers running Microsoft operating systems require one of the following supported browsers e Internet Explorer 6 0 or later e Mozilla Firefox 2 0 or later For Linux servers see the README TXT fil
98. stics statement for Germany 88 ACU Array Configuration Utility 58 Advanced ECC memory 30 57 ASR Automatic Server Recovery 59 auto configuration process 56 B batteries replacing 82 87 battery 87 battery disposal 85 87 battery replacement notice 87 beep codes 81 BIOS Serial Console 57 BIOS upgrade 59 blade blank 19 BSMI notice 86 buttons 6 buttons front panel 6 C cables 45 46 70 84 cabling 45 46 cache module capacitor 46 Canadian notice 84 Care Pack 66 Change Control 66 Chinese notice 87 components 6 components identification 6 configuration of system 27 49 55 configuration tools 55 connecting to the network 25 connection problems 70 connectors 6 contacting HP 91 creating a disk image 54 CSR customer self repair 91 D Declaration of Conformity 84 default settings 11 deployment methods 49 50 52 diagnostic tools 59 62 diagnostics utility 62 DIMM baffles 17 31 DIMM identification 29 DIMM installation guidelines 30 DIMM population guidelines 30 DIMM slots 10 DIMMs 28 disposal battery 85 87 drivers 49 64 electrostatic discharge 89 enabling Trusted Platform Module TPM 44 enclosure installing 19 environmental specifications 90 Erase Utility 60 error messages 81 European Union notice 85 F FCC rating label 83 features 6 Federal Communications Commission FCC notice 83 84 flowcharts 70 71 72 73 75 77 79 front panel LEDs 6 front pane
99. system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified personnel This value should always match the serial number located on the chassis 5 Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu 10 Press the Esc key to exit RBSU 11 Press the F10 key to confirm exiting RBSU The server blade automatically reboots Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang or shutdown At
100. t homepage and select Version Control Agent The VCA gives you a list of names and versions of all installed HP drivers Management Agents and utilities and whether they are up to date Troubleshooting 69 o HP recommends you have access to the server documentation for server specific information o HP recommends you have access to the SmartStart CD for value added software and drivers required during the troubleshooting process Download the current version of SmartStart from the HP website http www hp com servers smartstart Service notifications To view the latest service notifications refer to the HP website hitp www hp com go bizsupport Select the appropriate server model and then click the Troubleshoot a Problem link on the product page Loose connections Action e Be sure all power cords are securely connected e Be sure all cables are properly aligned and securely connected for all external and internal components e Remove and check all data and power cables for damage Be sure no cables have bent pins or damaged connectors e Ifa fixed cable tray is available for the server be sure the cords and cables connected to the server are routed correctly through the tray e Be sure each device is properly seated Avoid bending or flexing circuit boards when reseating components e If a device has latches be sure they are completely closed and locked e Check any interlock or interconnect LEDs that may indicate a co
101. t identification 13 Operations Power up the server blade The Onboard Administrator initiates an automatic power up sequence when the server blade is installed If the default setting is changed use one of the following methods to power up the server blade e Usea virtual power button selection through iLO 3 e Press and release the Power On Standby button When the server blade goes from the standby mode to the full power mode the system power LED changes from amber to green For more information about the Onboard Administrator see the enclosure setup and installation guide on the HP website http www hp com support For more information about iLO 3 see iLO 3 Standard Blade Edition technology on page 60 Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures perform a backup of critical server data and programs Depending on the Onboard Administrator configuration use one of the following methods to power down the server blade e Usea virtual power button selection through iLO 3 This method initiates a controlled remote shutdown of applications and the OS before the server blade enter standby mode e Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server blade enter standby mode e Press and hold the Power On Standby button for more than 4 seconds to force the server bl
102. tall the access panel on page 16 oe e Se Install the server blade Installing a server blade on page 26 Connect the hotplug SAS SATA cables Hot plug SAS SATA hard drive cabling on page 45 Connect the cache module capacitor cable Cache module capacitor cabling on page 46 Operations 18 Setup Overview Installation of a server blade requires the following steps 1 Install and configure an HP BladeSystem c Class enclosure Install any server blade options Install interconnect modules in the enclosure Connect the interconnect modules to the network Install a server blade SUs Complete the server blade configuration Installing an HP BladeSystem c Class enclosure Before performing any server blade specific procedures install an HP BladeSystem c Class enclosure The most current documentation for server blades and other HP BladeSystem components is available at the HP website http www hp com go bladesystem documentation Documentation is also available in the following locations e Documentation CD that ships with the enclosure e HP Business Support Center website http www hp com support Preparing the enclosure HP BladeSystem enclosures ship with device bay dividers to support half height devices To install a full height device remove the blanks and the corresponding device bay divider AA CAUTION To prevent improper cooling and thermal damage do not operate the server
103. te the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Regulatory compliance notices 84 Canadian notice Avis Canadien Class equipment This Class digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice Products bearing the CE marking comply with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Directive 2004 108 EC e Ecodesign Directive 2009 125 EC where applicable CE compliance of this product is valid if powered with the correct CE marked AC adapter provided by HP Compliance with these directives implies conformity to applicable harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available in English only either within the product documentation or at the following HP website http www hp eu certificates type
104. the duration or frequency To answer these questions the following information may be useful Run HP Insight Diagnostics on page 62 and use the survey page to view the current configuration or to compare it to previous configurations Refer to your hardware and software records for information Refer to server LEDs and their statuses Prepare the server for diagnosis 1 Be sure the server is in the proper operating environment with adequate power air conditioning and humidity control For required environmental conditions see the server documentation Record any error messages displayed by the system Remove all diskettes CD ROMs DVD ROMs and USB drive keys Power down the server and peripheral devices if you will be diagnosing the server offline If possible always perform an orderly shutdown a Exit any applications b Exit the operating system c Power down the server Power down the server blade on page 14 Disconnect any peripheral devices not required for testing any devices not necessary to power up the server Do not disconnect the printer if you want fo use it to print error messages Collect all tools and utilities such as a Torx screwdriver loopback adapters ESD wrist strap and software utilities necessary to troubleshoot the problem o You must have the appropriate Health Drivers and Management Agents installed on the server To verify the server configuration connect to the System Managemen
105. ties that can include the following e Configuring system devices and installed options e Enabling and disabling system features e Displaying system information e Selecting the primary boot controller e Configuring memory options e Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the Documentation CD or the HP website http www hp com support smartstart documentation Using RBSU To use RBSU use the following keys e To access RBSU press the F9 key during power up when prompted e To navigate the menu system use the arrow keys e To make selections press the Enter key e To access Help for a highlighted configuration option press the F1 key 2 IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults have been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto contiguration process The auto configuration process automatically runs when you boot the server for the first time Du
106. ttempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 42 5 Install the TPM board Press down on the connector to seat the board System board components on page 9 6 Install the TPM security rivet by pressing the rivet firmly into the system board Vo te 7 Install the access panel on page 16 8 Install the server blade Installing a server blade on page 26 9 Power up the server blade on page 14 Retaining the recovery key password The recovery key password is generated during BitLocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations Hardware options installation 43 e Always store copies of the recovery key password away from the server blade e Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module When
107. ures and it includes a flowchart to help you navigate the troubleshooting process To view the guide see the HP website http www hp com support BladeSystem Enclosure TSG en Pre diagnostic steps 1 2 3 4 Z WARNING To avoid potential problems ALWAYS read the warnings and cautionary information in the server documentation before removing replacing reseating or modifying system components 2 IMPORTANT This guide provides information for multiple servers Some information may not apply to the server you are troubleshooting Refer to the server documentation for information on procedures hardware options software tools and operating systems supported by the server Review the important safety information on page 67 Gather symptom information on page 69 Prepare the server for diagnosis on page 69 Use the Start diagnosis flowchart on page 7 1 to begin the diagnostic process Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server Troubleshooting 67 A Important safety information Before servicing this product read the Important Safety Information document provided with the server Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions AA AQ AG AN AN AA 12 3 kg 27 0 lb Warnings This symbol indicates the presence of
108. ver blade Installing a server blade on page 26 10 Power up the server blade on page 14 Hot plug SAS or SATA hard drive option 2 IMPORTANT To avoid improper operation install only hot plug hard drives in this server blade Hardware options installation 31 2 IMPORTANT The following configurations are not supported e Installation of both SAS and SATA hard drives in a single RAID volume e Installation of SSD and rotating media hard drives in a single RAID volume A Smart Array P410i controller with an embedded FBWC module supports either two hot plug SAS or two hotplug SATA hard drives Hard drive activity is indicated by the hard drive LEDs on the hard drives Z CAUTION To prevent improper cooling and thermal damage do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank To install the component 1 Remove the hard drive blank 2 Prepare the hard drive Hardware options installation 32 3 Install the hard drive 4 Determine the status of the hard drive from the hot plug hard drive LEDs SAS and SATA hard drive LEDs on page 7 5 Resume normal server blade operations Mezzanine card option Optional mezzanine cards provide additional O support For mezzanine card locations see System board components on page 9 For mezzanine card signal mapping see Interconnect bay numbering and device mapping
109. ver blade release lever to lift or carry the server blade Always support the weight of the server blade by handling the chassis directly Improper use can damage the release lever and the server blade 1 Identify the proper server blade Power down the server blade on page 14 3 Remove the server blade 4 Place the server blade on a flat level work surface WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD Operations 15 Remove the access panel To remove the component 1 Power down the server blade on page 14 2 Remove the server blade on page 15 3 Press the access panel release button and then slide the access panel to the rear 4 Remove the access panel A WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server blade before beginning any installation procedure Improper grounding can cause ESD Install the access panel 1 Place the access panel on top of the server blade Allow the panel to extend past the rear of the server blade approximately 1 cm 0 25 in 2 Slid

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