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HP ProLiant ML350e Gen8 v2 Server User Guide

1. GH EH 5 TI ERO HIERBEI ICH AIRE HEERS RES SAB THEMES ARAM Wa HP Pah http www hp com go selfrepair E PETT HP 517515 SA CSR DRESS 818 AA AREA HP sk HP TFA LIFE EA CSR E Bll HP RAS HAGE BIR CSR IS PR FEARAI SR REZAR HP EE HP Ryu ARIS AT ASAI SMH ER FH 9558 ERAS SA BT EPTIBRIBUS EER ESHA he AMSA B TE ZZ FB MA HP BSR gt AA gt mist Ai RU CRISI BR S MEME dii FE ATRAEN AEREA FAS RB eat AA CSR PH FALE EL LURK TEXRISIU TORT S AGE REE RAIDER SBS TAE gt GU ABER CSR ADA EA AER ARA DARE HP EA CARA 5 ALFER HP AMARA FR BR DRE EU TERRE I SC GBS ADR SROIGEGRHTRURIUSE E AIRES RADAR AE EAA MERA gt HP B3 TRAMA RE IAEA 27554 2573 8 YE http www hp com go selfrepair Support and other resources 119 3124 qe HP ASS Fe
2. 17 Install the full length PCI expansion cards that were removed Installing an expansion board on page 63 18 Install the system air baffle on page 28 19 If removed install the PCI air baffle PCI air baffle option on page 38 20 Install the access panel on page 26 21 Return the server to an upright position 22 Install the front bezel on page 25 23 Connect each power cord to the server 24 Connect each power cord to the power source 25 Power up the server on page 23 Hardware options installation 55 Optical drive option To install the component 1 2 po Wo ome qe Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 Remove any installed full length PCI expansion cards Remove the full length expansion board on page 29 If installed remove the RPS rear blank Remove fan Remove the fan modules and the fan blank on page 30 Remove the optical drive blank and retain it for future use Hardware options installation 56 12 Locate the four guide screws for the optical drive on the chassis 13 Install the optical drive
3. 3299 29810 TS WANS 8542 2 71 54 2 FEICS FSS OS ASSO AS 212 SOt HES 4815 S lal FE MBIA BAA AA CSR HSS ASSO Fel7t BASHA HPS AS FSS Suo APSA DAS FUSS SUC CSR E IA 59271 918148 2A 2171 AFER 7 0 FSS 238 89 0 4H 401 CH St SSH Y SP ELO aH MER APSO BH O FESS IAH SE Felt Is iS SpA gr APS AE7F HPO 0 260 WAS 23 ASA Sl oder 25 889 uper AE RO Wall7t 2715 WSC a UF FSS 17 Felt WSAAS s2 99 SA MHA Sa HSS 9 Illustrated Parts Catalog S O CSR SHS 2 210 3 OS SAA HHO 75 5125 50 AAA 2210 4252 82 7 180 APSE SA 4427 50 752 9840 T80 HP 7 AS 2 AR ASA Ase CSS 350 Ay FES HPS SHEA FS CSR FED S X BBO st HPS HHE ke 390 ABE 717 u s SAA 7 591 0 HPS SLI o Y 2 50 HES ASE ZA MRO O AA ASA Pero Op SLC 2 Bray st SE 4 WA HHO Hoy HSS APS 9244 12 4 25 SS HPS ESY FS PES Hgg 082 SSAA Y Aa s 244 3124 4 zx 227801 AA USES 20112 SISHYAL 50 119
4. DIMM slot locations DIMM slots are numbered sequentially 1 through 6 for each processor The supported AMP modes use the letter assignments for population guidelines Capacitor pack cable connector Internal SAS connector Component identification 14 SAS and SATA device numbers With optional drive cages installed the server supports up to 16 SFF drives or up to 8 LFF drives The server does not support mixing SFF and LFF drives HP recommends that you populate drive bays starting with the lowest SAS or SATA device number Drives are numbered from left to right in each component box Component boxes are numbered 1 to 2 from top to bottom drive numbering O o 70007 2020500 OO o o o 9562956 640 2 075 0 0 0 0 0 0 Co e perseeseen sss GDOGECODOO CODO COO Component identification 15 LFF drive numbering e OE 00000 up 9900 0 0 9 6 o c 695 65 9506 95 O 0000000 e Ot OOO 2090 0000060000 j 000090000 Component identification 16 e Non hot plug drive numbering SAS and SATA drive LED combinations Online activity Fault UID LED Interpretation LED green ambe
5. 114 9 Remove any installed full length PCI expansion cards Remove the full length expansion board page 29 10 Remove the fan modules and the fan blank on page 30 11 Disconnect the power cables from the system board drive cages and optical drive 12 Remove the integrated power supply 13 Install the redundant power supply assembly a Insert the redundant power supply assembly into the server chassis Hardware options installation 73 b Secure the four external screws with T 10 and T 15 screwdrivers respectively Hardware options installation 74 15 Route and connect the redundant power supply drive cage and optical drive power cables to the system board D V gt 575 gt S Hem Cables and connectors Connector identifier Optical drive power cable connector P7 P8 P9 P10 Processor 2 RPS backplane connector Box 2 connec 2x13 RPS control cable connector N A 5 2x12 pin system board power cable P1 connector e aM pin processor 2 power cable connector PaM 8 77 x5 inbox power cable comedor PH p BS pin box power cable B 16 Install the redundant hot plug power supply cage rear blank Hardware options installation 75 23 24 25 26 27 28 29 Install the fan modules and the fan blank on page 31 Install any full length expansion cards that w
6. Certain performance features are unique with HP SmartMemory HP SmartMemory 1 35V DDR3 1333 Registered memory is engineered to achieve the same performance level as 1 5V memory For example while the industry supports DDR3 1333 RDIMM at 1 5V the ML350e server supports DDR3 1333 RDIMM up to 2 DIMMs per channel at 1333 MT s running at 1 35V This equates to up to 20 less power at the DIMM Hardware options installation 46 level with no performance penalty In addition the industry supports UDIMM at 2 DIMMs per channel 1066 MT s HP SmartMemory supports 2 DIMMs per channel at 1333 MT s at 1 35V or 25 greater bandwidth and supports 2 DIMMs per channel at 1600 MT s at 1 5V or 50 greater bandwidth Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports three channels and each channel supports two DIMM slots Memory i Memory i Slot number subsystem subsystem channel channel Processor 2 Processor Processor 2 1 A 1 Processor 1 3 D 2 Processor 2 3 5 Processor 1 1 D 5 F 6 A 6 For the location of the slot numbers see DIMM slots DIMM slot locations page 1 4 This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables Lockstep and Online Spare Memory modes DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM s
7. HP ROM Based Setup Utility ine ote dete 97 EE 97 Rue DM eer 98 Bool OPTIONS m 98 a ea EEE NEEE A E EON 98 Re entering the server serial number and product 99 Unite and TENURES PME TENET PUES 99 HP Smart Storage Administrator USA CREDAS 99 Option ROM Configuration for Arrays pies An 99 ROMP utility cass Ere secet tei e re E de Ree Dose rre tested 100 Automatic Server M m 100 USB SUD M 100 Redundant ROM support RRRREEEEEEMEMMMMMMMMMMMM 101 Keeping the systemic URGET Eus ats cele erus Qut tates nr 101 By ce ER 101 Software arid ME RA 102 A 102 HP operating systems and virtualization software support for ProLiant servers 102 HP Technology Service Portfolio eee 102 Change control and proactive notification secs BERI Rc RAM EM ck erro eons 103 A A 104 Troubleshooting TOS
8. requirements space 33 requirements temperature 34 RoHS 108 ROM redundancy 101 ROM Based Setup Utility RBSU 83 97 99 ROMPag utility 92 100 101 RPS cabling 88 5 safety considerations 101 107 109 safety information 101 107 SAS drive numbers 15 scripted installation 96 scripting toolkit 92 96 serial number 99 server features and options 38 Server mode 92 server setup 33 101 server specifications 110 server warnings and cautions 35 Service Packs 96 setup 33 shipping carton contents 35 site requirements 33 Smart Array options 76 Smart Update Manager 92 97 software 102 software upgrades 102 specifications environmental 110 specifications power supply 110 specifications server 110 SPP 96 static electricity 109 supported operating systems 102 system air baffle 28 system battery 105 system board components 11 system components 7 system configuration settings 101 System Erase Utility 95 system maintenance switch 12 system power LED 13 system keeping current 101 T Taiwan battery recycling notice 107 technical support 102 113 technology services 102 telephone numbers 113 temperature requirements 34 110 TMRA recommended ambient operating temperature 34 Index 128 tower bezel installing 25 tower bezel removing 24 tower server setting up 36 troubleshooting 104 troubleshooting resources 104 troubleshooting firmware upgrade utility 104 Trusted Platform Module TP
9. the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years Z WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 w Remove the battery Ef IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU System battery replacement 105 replace the component reverse the removal procedure For more information about battery replacement or proper di
10. To download HP SUM see the HP website http www hp com go hpsum download To access the HP Smart Update Manager User Guide see the HP SUM Information Library http www hp com go hpsum documentation HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following e Configuring system devices and installed options e Enabling and disabling system features Displaying system information e Selecting the primary boot controller e Configuring memory options Language selection For more information on RBSU see the HP ROM Based Setup Utility User Guide on the HP RBSU Information Library http www hp com go rbsu docs Using RBSU To use RBSU use the following keys RBSU press the F9 key during power up when prompted navigate the menu system use the arrow keys e make selections press the Enter key e access Help for a highlighted configuration option press the key 27 IMPORTANT RBSU automatically saves settings when you press the Enter key The utility does not prompt you for confirmation of settings before you exit the utility To change a selected setting you must select a different setting and press the Enter key Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults h
11. e Non hotplug drive configuration Optical drive a media bay 2 USB 2 0 connectors 2 LFF drives 4 Y 2 220 mones ore oo Se E 2 POL 2 29 895 ooo q o x sea Y oo y ee 6 9 2 92 999 06 oeceooo c Component identification 7 e Four bay LFF drive configuration Wm Optical drive 3 USB 2 0 connectors 2 rn LFF drives 4 6 Optional drive bay e Eightbay SFF drive configuration mm 1 dive Optional media bay 2 USB 2 0 connectors 2 Component identification 8 tem Description SF dives Optional drive bay Front panel LEDs and buttons Description Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fastflashing red 4 Hz cycles per sec Power fault NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present To identify components in a degraded or critical state see the Systems In
12. 25 Remove the access 25 Install the access 26 Remove the PO Lair Dalila 27 Remove the system air eene nee eene eerie nennen nennen enne 28 Install the system air 2 2 2 2242 2 000000000000 50000 000050050 enne re enne 3 28 Remove the full length expansion 29 Remove the fan modules and the fan 30 Install the fan modules and the fan blank eerie n erosut devi eid Ute pie dV ea fox 31 oo ee E MR EM M MINE on Optional installation services 0 33 Optimum environmental 33 Space and airflow requirements sse nennen nennen entr nennen nens 33 Temperature requitements a SESEA YA enn FER Ve 34 Power PATRE 34 Electrical grounding require PORE PU Ue Geena cM 34 Server warnings and HUN DD RENE IA AIME 35 Identifying tower serve
13. 28 7 727 355 35 50 7 727 355 35 51 Manufacturing date The manufacturing date is defined by the serial number HP serial number format for this product CCSYWWZZZZ Regulatory information 107 Valid date formats include the following e YWW where v indicates the year counting from within each new decade with 2000 as the starting point For example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by 0 2011 by 1 2012 by 2 2013 by 3 and so forth where YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y netmeligine Uygundur Ukraine RoHS material content declaration 3 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products hitp www hp com support Storage
14. 9 cap HP 2 AFO E hitp www hp com go selfrepair S H ASA Support and other resources 120 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate FBWC flash backed write cache HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out Acronyms and abbreviations 121 IML Integrated Management Log ISO International Organization for Standardization LFF large form factor NMI nonmaskable interrupt NVRAM nonvolatile memory OA Onboard Administrator ORCA Option ROM Configuration for Arrays PATA parallel ATA PCle Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test PXE preboot execution environment RBSU ROM Based Setup Utility RDIMM registered dual in line memory module Acronyms and abbreviations 122 Rapid Deployment Pack RoHS Restriction of Hazardous Substances RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SIM Systems Insight Manager SPP HP Service Pack for ProLiant SSA HP Smart Storage Administrator TMRA r
15. In addition to ROMPaq Online Flash Components for Windows and Linux operating systems are available for updating the system firmware The ROMPag utility checks the system and provides a choice if more than one exists of available firmware revisions For more information go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND does not apply to HP ProLiant DL980 Servers or panic A system fail safe timer the ASR timer starts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang At the same time the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system You can disable ASR from the System Management Homepage or through RBSU USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP p
16. N A Capacitor pack cabling e Integrated configuration Cabling 89 e 5 configuration EN Cabling 90 RPS configuration showing Smart Array controller card installed Cabling 91 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility HP iLO on page 92 Online and Offline Active Health System on page 93 Online and Offline Integrated Management Log on page 94 Online and Offline Intelligent Provisioning on page 94 Offline HP Insight Diagnostics on page 95 Online and Offline HP Insight Remote Support software on page 95 Online HP Insight Online on page 96 Erase Utility on page 95 Scripting Toolkit on page 96 Online HP Service Pack for ProLiant on page 96 Online and Offline HP Smart Update Manager on page 97 Online and Offline HP ROM Based Setup Utility on page 97 Offline HP Smart Storage Administrator on page 99 Online and Offline Option ROM Configuration for Arrays on page 99 Offline ROMPag utility on page 100 Offline HP product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website hitp www hp com go productbulletin HP iLO Management Engine The HP Manageme
17. Potion 56 Reset Off No function configuration On ROM reads the system configuration as invalid 53 54 Reserved 57 512 When the system maintenance switch position 6 is to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur System board LEDs M LED description System power good Green System power Lr Ma EU Off System power not ready NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following e Use the iLO Virtual NMI feature e Short the NMI header Component identification 13 For more information see the HP website http www hp com support NMI
18. Utility see the HP Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure Software and configuration utilities 95 submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for onsite service if configured and available in your country For more information see the HP website http www hp com go insightremotesupport The HP Insight Remote Support Release Notes detail the prerequisites supported hardware and associated operating systems The release notes are available on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is included as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Online HP Insight Online is a new capability of the HP Support Center portal Combined with HP Insight Remote Support 7 x it automatically
19. Y Y iis ME i N 12 Install the LFF hot plug drive cage assembly o Box gt Hardware options installation 69 o 2 EL V ELLA E t LJ lo 13 Connect the drive cage cables for box 1 a Connect the Mini SAS cable to the drive cage backplane b Route the drive cage power cable through the cable management clip and then connect the cable to the drive cage backplane c Do one of the following Route the opposite end of the Mini SAS cable through the cable management clip and then connect the cable to the connector on the system board Hardware options installation 70 Route the opposite end of the Mini SAS cable through cable management clip and then connect the cable to the connector on the storage controller Me 14 If box 2 is installed connect the drive cage cables to box 1 and box 2 a Connect the Mini SAS cable to the drive cage backplane b Route the drive cage power cable through the cable management clip and then connect the cable to the drive cage backplane c Route the opposite ends of the Mini SAS cables through the cable management clip and then connect the cables to the connector on the storage controllers Hardware options installation 71 15 Install hot plug drives Z CAUTION To prevent improper cooling and thermal damage do not oper
20. both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 109 Specifications Environmental specifications Temperature rang 10 C to 35 C 50 F to 95 F 30160 22616 140 Relative humidity noncondensing Operating maximum wet bulb 10 to 90 temperature of 28 C 82 4 F Nonoperating maximum wet 576 to 9576 bulb temperature of 38 7 C 101 7 F All temperature ratings shown are for sea level An altitude derating of 1 C per 304 8 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Server specitications Dimension wih feb 1 Deh oaao 20 cm 7 87 in Weight approximate EM Maximum all hard drives power 27 kg 59 53 lbs supplies and processors installed Minimum one hard drive power 20 kg 44 09 lbs supply and processor installed Power supply specifications Depending on installed options the server is configured with one of the following power supplies e ProLiant 460 W non hotplug power supply Rated input
21. box 1 a Route the drive cage power cable through the cable management clip and then connect the cable to the drive cage backplane b Connect the Mini SAS cables to the drive cage backplane Hardware options installation 66 c Route the opposite ends of the Mini SAS cables through the cable management clip and then connect the cables to the storage controllers 2 is installed connect the drive cage cables for box and box 2 p gt EA a Route drive cage power cable through cable management clip and then connect the cable to the drive cage backplane b Connect the Mini SAS cables to the drive cage backplane c Route the opposite ends of the Mini SAS cables through the cable management clip and then connect the cables to the storage controllers Hardware options installation 67 15 Install hot plug drives Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number For device numbering information see SAS and SATA device numbers on page 15 Install the fan modules and the fan blank on page 31 Install any full length expansion cards that were removed Installing an expansion board on page 63 Install the system air baffle on page 28 If remove
22. componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 115 HINWEIS Einige Teile sind nicht f r Custom
23. consider the system compromised and take appropriate measures to ensure the integrity of the system data Hardware options installation 81 8 Install the TPM board Press down on the connector to seat the board 9 Install the TPM security rivet by pressing the rivet firmly into the system board le te 10 If removed install the full length PCI expansion cards in slots 5 and 6 Installing an expansion board on page 63 11 If removed install the PCI air baffle PCI air baffle option on page 38 12 Install the access panel on page 26 13 Return the server to an upright position 14 Lock the front bezel on page 24 15 Connect each power cord to the server 16 Connect each power cord to the power source 17 Power up the server on page 23 Hardware options installation 82 Retaining the recovery key password The recovery key password is generated during Bitlocker setup and can be saved and printed after BitLocker is enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server Do not save the recovery key
24. cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed 6 Insert the PCI air baffle Hardware options installation 38 Install the access panel on page 26 Return the server to an upright position Lock the front bezel on page 24 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Second processor option The server supports single processor and dual processor operation CAUTION avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number IMPORTANT If installing a processor with a faster speed update the system ROM before installing the processor To install the component 1 2 NOUR Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 Hardware options installation 39 8 Open each of the processor locking levers
25. de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 116 sustituciones que lleve cabo el cliente HP se har cargo de todos los gastos de envio y devoluci n de componentes y la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase contacto con su proveedor de servicios local Si esta interesado
26. de pegas com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma CSR a de reposic o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente 6 obrigat rio Se desejar que a HP substitua essas pecas cobradas as despesas de transporte e m o de obra do servico Support and other resources 117 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pecas tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVAC O Algumas da HP n o sao projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No no cat logo de pecas ilustrado Conforme a disponibilidade e o local geogr fico as pecas CSR ser o enviadas no primeiro dia util ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais
27. e When two processors are installed balance the DIMMs across the two processors e White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 e Do not mix UDIMMs or RDIMMs e When two processors are installed install the DIMMs in sequential alphabetical order balanced between the two processors P 1 A P2 A P1 B P2 B P1 C P2 C and so on For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Hardware options installation 49 Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Online S
28. il cliente la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del
29. modes 98 connectors 7 contacting 113 controller options 14 crash dump analysis 13 customer self repair CSR 113 D Declaration of Conformity 107 108 default settings 49 device numbers 15 diagnosing problems 104 diagnostic tools 92 95 100 diagnostics utility 95 DIMM identification 48 DIMM installation guidelines 51 DIMM population guidelines 51 DIMM slot locations 14 DIMMs 47 DIMMs installation 51 DIMMs single and dual rank 47 documentation feedback 125 downloading files 113 drive cabling 84 85 86 87 drive cage option 65 68 drive LEDs 20 drive numbering 15 drivers 101 drives determining status of 17 20 drives hotplug 52 drives installing 52 53 drives non hot plug 53 Eight bay SFF drive cage 65 electrical grounding requirements 34 electrostatic discharge 109 enabling the Trusted Platform Module 83 environmental requirements 33 34 110 environmental specifications 110 Erase Utility 92 95 error messages 104 European Union notice 107 expansion board options 63 F fan module location 21 fans installing 31 fans removing 30 Index 126 FBWC cabling 84 89 90 FBWC module 59 FBWC module LEDs 18 features 7 99 Federal Communications Commission FCC notice 107 firmware update 96 102 firmware upgrade utility troubleshooting 104 firmware updating 96 102 firmware upgrading 102 Foundation Care Services 102 front bezel 24 25 front panel buttons 9 front pan
30. module functions properly but without the performance advantage of the battery pack NOTE The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the hard drives Installing the FBWC module and capacitor pack P222 and P430 CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data To install the component 1 2 nep Power down the server on page 23 Remove all power b Disconnect each power cord from the power source Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 Remove the PCI air baffle on page 27 Hardware options installation 59 7 Install the FBWC module onto the storage controller Install the storage controller Installing an expansion board on page 63 if not already installed Install the capacitor pack o For an integrated power supply E AUN be Hardware options installation 60 o Fora redundant power supply Install the PCI air baffle PCI air baffle option
31. on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 Open the DIMM slot latches Install the DIMM Hardware options installation 51 10 Install the system air baffle on page 28 11 If removed install the PCI air baffle PCI air baffle option on page 38 12 Install the access panel on 26 13 Return the server to an upright position 14 Lock the front bezel on page 24 15 Connect each power cord to the server 16 Connect each power cord to the power source 17 Power up the server on page 23 Drive options When adding drives to the server observe the following general guidelines system automatically sets all device numbers e lf only one drive is used install it in the bay with the lowest device number SAS and SATA device numbers on page 15 Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array Installing a hot plug drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Remove the front bezel on page 24 2 Remove the drive blank 3 Retain the blank for future use Hardware options installation 52 4 Prepare the drive 6 Determine the
32. on page 38 Install the access panel on page 26 Return the server to an upright position Lock the front bezel on page 24 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Installing the FBWC module and capacitor pack B120i To install the component 1 2 I ee MS s A Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove any full length PCI expansion cards installed in PCI slots 3 4 5 and 6 Remove the full length expansion board on page 29 Hardware options installation 61 8 Install the FBWC module in the cache module connector on the system board 9 Install the capacitor pack CAUTION When connecting or disconnecting the capacitor pack cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors o For an integrated power supply Hardware options installation 62 o Fora redundant power supply Install any full length PCI expansion T removed from slots 3 4 5 and 6 Installing an expansion board on page 63 If removed install t
33. password on the encrypted hard drive Enabling the Trusted Platform Module When prompted during the start up sequence access RBSU by pressing the F9 key From the Main Menu select Server Security From the Server Security Menu select Trusted Platform Module From the Trusted Platform Module Menu select TPM Functionality Select Enable and then press the Enter key to modify the TPM Functionality setting Press the Esc key to exit the current menu or press the key to exit RBSU Reboot the server Enable the TPM in the OS For OS specific instructions see the OS documentation CAUTION When a TPM is installed and enabled on the server data access is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 83 Cabling Storage cabling Non hot plug four bay LFF drive cabling Mini SAS cable to system board Box 1 power cable Cabling 84 Hot plug four bay LFF d
34. server beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options see the product rating label or the user documentation supplied with that option Z CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you might have to use additional power distribution devices to safely provide power to all devices Observe the following guidelines e Balance the server power load between available AC supply branch circuits allow the overall system AC current load to exceed 80 of the branch circuit AC current rating not use common power outlet strips for this equipment e Provide a separate electrical circuit for the server Electrical grounding requirements The server must be grounded properly for proper operation and
35. 0 minutes but has not reached sufficient charge to perform a full backup Off The current backup is complete but power fluctuations occurred during the backup On On On The cache module microcontroller has failed Off Off Off Off Off Component identification 18 B120i module The FBWC module has three LEDs one amber and two green 1 2 3 Green Interpretation Z Off The FBWC module is not powered Off Flashing 0 5 Hz Flashing 0 5 Hz The FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The FBWC module is powering up and the capacitor pack is charging Of Off Flashing 1 Hz The FBWC module is idle and the capacitor pack is charging The FBWC module is idle and the capacitor pack is charged The FBWC module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Off Flashing 1 Hz A backup is in progress Off The current backup is complete with no errors Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz power error occurred during the previous or current boot Data might be corrupt Flashing 1Hz Of Anoveremperaturecondionexists Flashing 2 Hz Flashing 2 Hz The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz The capacitor has be
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37. 34 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en support drivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro aq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 113 providers or service partners identifies that the repair can be accomplished by the use of a CSR part will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warran
38. During this time you can do the following e Access RBSU by pressing the F9 key e Access Intelligent Provisioning Maintenance Menu by pressing F10 key e Access the boot menu by pressing the F11 key e Force a PXE Network boot by pressing 12 key Configuring AMP modes Not all HP ProLiant servers support all AMP modes RBSU provides menu options only for the modes supported by the server Advanced memory protection within RBSU enables the following advanced memory modes e Advanced ECC Mode Provides memory protection beyond Standard ECC All single bit failures and some multi bit failures can be corrected without resulting in system downtime e Online Spare Mode Provides protection against failing or degraded DIMMs Certain memory is set aside as spare and automatic failover to spare memory occurs when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Software and configuration utilities 98 Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 2 3 4 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The
39. HP ProLiant ML350e Gen8 v2 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 742234 002 January 2014 Edition 2 Copyright 2013 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Contents n Doc eae te e m 7 Front panel components 7 Front panel LEDS and icr odi aeter rare er eee Praese EXER E desea 9 Rear panel components siessen err eene 10 Rear panel LEDS T E E E E E E 11 System board eomponenfs odii dept Ede dip E 11 System maintenance switch eene eene eene rennen ren erret e enne een 12 System board LEDS ataca ested be
40. M 80 81 83 U updating the system ROM 101 USB support 100 utilities 92 99 utilities deployment 92 96 V ventilation 33 Version Control 102 Version Control Agent 102 Version Control Repository Manager VCRM 102 Virtualization option 102 W warnings 35 warranty information 108 website 113 Index 129
41. OUIBOS semanita 104 ood baion ree eee pM bind a ER MuR OR eue RC eines 105 107 Safety and regulatory compliant 107 Belarus Kazakhstan ER MIN PD Ate HH IPM MH Edi 107 Turkey RoHS material content declaration eene eene nennen enne 108 Ukraine RoHS material content declaration is 108 Warranty information ccccccccsccccssssceceesseeecesseeeceeseseeesesseeeecesseseeeecseeeeeessseeeescsseeeesesseeesessnseeeesenseaeeeenas 108 A A 109 Preventing electrostatic discharge 109 Grounding methods to prevent electrostatic discharge sss 109 gt gt EE 110 Environmental specifications 110 Server specifications Doi opere RH AR RARE a diari 110 Power supply specilicatioris d eire e 110 Pa ERA 112 Suppor cid a 113 Contents 5 Before you contact ost cesses acca d asec 113 FIP eonidctintoFmdliOI conocido erede ie docs 113 G stomer RR 113 a AA 121 Ao 125 A NI cms secede 126 Contents 6 Component identification Front panel components
42. SFF drive cage an optional Smart Array controller is required If installing a second eight bay SFF drive cage option the redundant power supply is also required To obtain the options contact an HP authorized reseller To install the component 1 2 EM Ge 9 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 Remove any installed full length PCI expansion cards Remove the full length expansion board page 29 Remove the fan modules and the fan blank on page 30 10 Disconnect the drive cage cables 11 a Disconnect the Mini SAS cable from the system board or from the storage controller option b Disconnect the drive power cable from the drive cage power connector Remove the LFF non hot plug drive cage assembly ese NOCH gt e ley gt e dis 12 Install the SFF hot plug drive cage assembly Hardware options installation 65 NE Y 2 CA CERI VES LL Y o 13 Connect the drive cage cables for
43. Warranties HP Networking Products http www hp com support Networking Warranties Regulatory information 108 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on
44. a Install the guide screws from the chassis to the optical drive b Install the optical drive When fully inserted the assembly locking latch clicks 14 Connect the drive cables a Connect the power cable to the drive b Connect one end of the SATA cable to the drive and the other end to the system board Hardware options installation 57 For cable routing information see Optical drive cabling on page 89 15 Install fan1 Install the fan modules and the fan blank on page 31 16 If removed install the RPS rear blank 17 Install the full length PCI expansion cards that were removed Installing an expansion board on page 63 18 Install the system air baffle on page 28 19 If removed install the PCI air baffle PCI air baffle option on page 38 20 Install the access panel on page 26 21 Return the server to an upright position 22 Install the front bezel on page 25 23 Connect each power cord to the server 24 Connect each power cord to the power source 25 Power up the server on page 23 FBWC options The server supports FBWC options FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack provides power for up to 80 sec
45. aggregates device health asset and support information from iLO Management Engine with contract and warranty information and then secures it in a single personalized dashboard that is viewable from anywhere at any time The dashboard organizes your IT and service data to help you understand and respond to that information more quickly With specific authorization from you an authorized HP Channel Partner can also view your IT environment remotely at HP Insight Online e For more information about using HP Insight Online see the HP Insight Online Getting Started Guide on the HP website http www hp com go proliantgen8 docs e install HP Insight Remote Support and enable HP Insight Online see the HP Insight Online Integrated Solution and Management Setup Guide on the HP website http www hp com go proliantgen8 docs Scripting Toolkit The Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support ProLiant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configura
46. ate of the host server e Access Active Health System troubleshooting features through the 4 interface e Subscribe to HP Insight Remote Support software without installing any drivers or agents For more information about iLO 4 features which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license see the 4 documentation on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features e Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history e Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution when server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log ac
47. ate the server unless all bays are populated with either a component or a blank Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number For device numbering information see SAS and SATA device numbers on page 15 Install the fan modules and the fan blank on page 31 Install any full length PCI expansion cards that were removed Installing an expansion board on page 63 Install the system air baffle on page 28 If removed install the PCI air baffle PCI air baffle option on page 38 Install the access panel on page 26 Return the server to an upright position Install the front bezel on page 25 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Redundant hot plug power supply enablement kit option To install the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Hardware options installation 72 Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 pee If a Smart Array controller is installed disconnect the capacitor pack cable from it and then remove the capacitor pack holder from the server
48. ave been restored Default configuration settings are sufficient for proper typical server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Software and configuration utilities 97 Auto contiguration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA utility in most cases automatically configures the array to a default setting based on the number of drives connected to the server NOTE If the boot drive is not empty or has been written to in the past ORCA does automatically configure the array You must run ORCA to configure the array settings NOTE The server may not support all the following examples Drives installed RAID level RAD 4 3 4 5 or 6 3 4 5 or 6 RAID 5 0 Nome To change ORCA default settings and override the auto configuration process press the F8 key when prompted For more information on RBSU see the HP ROM Based Setup Utility User Guide on the HP RBSU Information Library http www hp com go rbsu docs Boot options Near the end of the boot process the boot options screen is displayed This screen is visible for several seconds before the system attempts to boot from a supported boot device
49. bling the Trusted Platform Susini atacan 83 A INTENTE NEC INE 84 Siorage cabling 84 Non hot plug four bay LFF drive a coe toa in 84 Hot plug four bay LFF drive cabling DARE a 85 Hot plug four bay teu bey 85 Hot plug eight bay SFF 86 Hotplug eight bay eight bay SFF drive cabling scc c sc ccsseiniacsssecendovsyincsecnensdancnbeeencsanssnsesonnebeceaes 87 CODING diei em EPI EI MN i EM IPM 88 Integrated power cabling sos peri en tate ene Meer ee tentes eae st tede brad tet 88 88 Optical drive cableada 89 Capacitor pack cabling E 89 Contents 4 apd AN ANA 92 TIPE pao 92 product QUICKS HSCS 92 Management 92 AMO P 92 Intelligent Free IHE Sconti paese oM Rd S US 94 HP Insight Remote Support software exa spia Ra eric tae pa au A POR Ola P iic vp Rc Me En 95 FAP FS ze MeM KE F EO A 96 Scripting eee gre o DD 96 HP Service Pack for aa A Vin GU NE UEM 96 Update MA aio d 97
50. d page 29 Remove the system air baffle on page 28 Remove the fan modules and the fan blank a Disconnect the fan 1 cable from the connector b Remove fan 1 Disconnect the fan 2 cable from the connector a H d Remove fan 2 Operations 30 e Remove the fan blank Install the fan modules and the fan blank 1 Install the fan blank and the fan modules a Install the fan blank b Install fan 2 Connect the fan 2 cable to the connector d Install fan 1 e Connect the fan 1 cable to the connector 5 2 Install the system air baffle on page 28 3 Install any full length PCI expansion cards that were removed Installing an expansion board on page 63 Operations 31 Poe If removed install the PCI air baffle PCI air baffle option on page 38 Install the access panel on page 26 Return the server to an upright position Lock the front bezel on page 24 Power up the server on page 23 Operations 32 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product wa
51. d install the PCI air baffle PCI air baffle option on page 38 Install the access panel on page 26 Return the server to an upright position Install the front bezel on page 25 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Four bay LFF drive cage option If installing a second four bay LFF drive cage in the server a Smart array controller option and redundant power supply option are required To obtain the options contact an HP authorized reseller To install the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the front bezel on page 24 Hardware options installation 68 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 mo I 55 Remove any installed full length PCI expansion cards Remove the full length expansion board on page 29 9 Remove the fan modules and the fan blank on page 30 10 Disconnect the drive cage cables a Disconnect the Mini SAS cable from the system board or from the storage controller option b Disconnect the drive power cable from the drive power connector 11 Remove the four bay LFF non hotplug drive cage assembly ye
52. d voltage and capacity DIMM type DIMM rank DIMM capacity Native speed MT s EEE ALO Se 4687808 1333 1600 Del 40 808 1333 1600 1333 1600 Depending on the processor model the number of DIMMs installed and whether UDIMMs or RDIMMs are installed the memory clock speed can be reduced to 1333 or 1066 MT s Clock speed can also be reduced when using low voltage DIMMs Populated DIMM speed MT s DIMM type 1 DIMM per 1 DIMM per 2 DIMMs per 2 DIMMs per channel channel channel channel RDIMM DDR3 1333 DDR3 1600 DDR3 1333 DDR3 1600 UDIMM DDR3 1333 DDR3 1600 DDR3 1333 DDR3 1600 UDIMM is supported at at 1600 MT s at 1 5V using HP SmartMemory only Third party memory supports 1DPC at 1333 MT s at 1 5V UDIMM is supported at 2DPC at 1333 MT s at 1 35V using HP SmartMemory only Third party memory supports 2DPC at 1066 MT s 1 35V UDIMM is supported at 2DPC at 1600 MT s at 1 5V using HP SmartMemory only Third party memory supports 2DPC at 1066 MT s 1 5V HP SmartMemory HP SmartMemory introduced for Gen8 servers authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes Qualified memory is performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software
53. e e within HP Insight Diagnostics page 95 Intelligent Provisioning Several packaging changes have taken place with HP ProLiant Gen8 servers SmartStart CDs and the Smart Update Firmware DVD no longer ship with these new servers Instead the deployment capability is embedded in the server as part of HP iLO Management Engine s Intelligent Provisioning Intelligent Provisioning is a single server deployment tool embedded in HP ProLiant Gen8 servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf and HP branded versions of leading operating system software and integrating optimized HP ProLiant server support software from SPP SPP is a comprehensive systems software and firmware solution for HP ProLiant servers and server blades and their enclosures e Intelligent Provisioning provides maintenance related tasks through Perform Maintenance Options features e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and VMware operating systems For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more information about Intelligent Provisioning software see the HP website http www hp com go i
54. eature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure Identifying tower server shipping carton contents Unpack the server shipping carton and loca
55. ecommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification Acronyms and abbreviations 123 USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 124 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 125 Index A access panel 25 26 Active Health System 92 93 Advanced ECC memory 49 50 98 AMP Advanced Memory Protection 98 AMP modes 98 Array Configuration Utility ACU 99 authorized reseller 113 auto configuration process 98 Automatic Server Recovery ASR 100 Basic Input Output System BIOS 92 100 BIOS upgrade 92 100 boot options 98 BSMI notice 107 buttons 7 C cables 84 cabling 84 cache module 61 cache module installation 61 Canadian notice 107 capacitor pack 58 capacitor pack cabling 89 90 Care Pack 33 95 102 Change Control 103 change control and proactive notification 103 components front panel 7 components rear panel 10 components system board 11 configuration of system 92 configuring AMP
56. egrading This feature enables DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Advanced Memory Protection options are configured in RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see HP ROM Based Setup Utility on page 97 The server also can operate in independent channel mode or combined channel mode lockstep When running in lockstep mode you gain reliability in one of two ways e If running with UDIMMs built with x8 DRAM devices the system can survive a complete DRAM failure SDDC In independent channel mode this failure would be an uncorrectable error e Ifrunning with built with x4 DRAM devices the system can survive the complete failure of two DRAM devices DDDC Running in independent mode the server can only survive the complete failure of a single DRAM device SDDC Maximum capacity ont ype Drank One proassor 0 RDIMM Single rank 48 GB 96 GB ROM clerk 9568 192 UDIMM Single rank 24 GB A8 GB 96 For the latest memory configuration information see the QuickSpecs on the HP website http www hp com General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed
57. el components 7 front panel LEDs 9 G grounding methods 109 grounding requirements 34 H hard drive LEDs 20 hard drives determining status of 20 hardware options 38 hardware options installation 36 38 health driver 100 health LED 9 help resources 113 HP Care Pack Services 33 102 HP contact information 113 HP iLO 92 HP iLO Management Engine 92 HP Insight Diagnostics 95 HP Insight Diagnostics survey functionality 95 HP Insight Remote Support software 95 102 HP Proactive Care 102 HP Service Pack for Proliant 92 95 96 HP Smart Update Manager overview 92 97 HP SmartMemory 46 HP SSA HP Smart Storage Administrator 92 99 HP technical support 102 113 HP website 113 identifying components 7 iLO Integrated Lights Out 92 93 94 IML Integrated Management Log 92 94 Insight Diagnostics 95 101 installation services 33 installing hardware 38 installing operating system 37 Integrated Lights Out iLO 92 94 Integrated Management Log IML 94 Intelligent Provisioning 92 94 95 internal cables 84 J Japanese notice 107 L LEDs FEWC module 18 19 LEDs front panel 9 20 LEDs hard drive 17 20 LEDs rear panel 11 LFF drive cage 68 lockstep memory 50 M maintenance guidelines 101 memory 48 50 memory configurations 48 50 memory dump 13 memory module population guidelines 49 memory options 45 memory subsystem architecture 47 memory Advanced ECC 49 98 memory configuration requ
58. en charging for 10 minutes but has not reached sufficient charge to perform a full backup Off The current backup is complete but power fluctuations occurred during the backup The FBWC module microcontroller has failed f f Of Off Component identification 19 Hot plug drive LED definitions fen Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update Ep Of drive No drive activity EE not remove white Do not remove drive Removing drive causes one more of the logical drives to fail Of Removing the drive does not cause a logical drive to fail drive is member of one more logical drives drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing The drive is a member of one or more logical drives and predicts amber green the drive will fail Flashing amber drive is not configured and predicts the drive will fail Solid amber The drive has failed o de The drive is not configured by a RAID controller Component identification 20 Fan locations Y 4 42 g J 3 5 A Optical drive power con
59. en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Atha
60. er Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Avfpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesch ftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Web
61. ere removed Installing an expansion board on page 43 If a Smart Array controller is installed connect capacitor pack cable to it Install the system air baffle on page 28 If removed install the PCI air baffle PCI air baffle option on page 38 If necessary remove the power supply blank CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Install one or two common slot power supply modules into the redundant power supply cage Power supply module on page 79 Install the access panel on page 26 Return the server to an upright position Lock the front bezel on page 24 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Smart Array cable option This cable option is required when installing a P430 Smart Array card To install the component 1 2 Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Hardware options installation 76 Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 p xem Remove any installed full length PCI expansion cards Remove the full length ex
62. esseseeeesenseeeesesseaeesesssseeesenseaeeees 50 Lockstep Memory population guidelines is 50 Population Order cccccccccccccsssececesssececcsseeeeceeseeececseeeeceesaeeeceseeecesseseeeecseeeesesseeesescsseesesseeeeesseaaees 51 A 51 LET 52 Installing a hot plug o E 52 Installing a non hot plug drive PER E 53 Optical drive AP e e 56 A eruere 58 Installing the FBWC module and capacitor pack P222 and 430 59 Installing the FBWC module and capacitor pack 1201 61 Installing an expansion board ocooocicoconococonoconn conc ccoo corona non nono no nene em en nennen eret n nennen eren innen 63 Eight bay SFF drive cage option d t is SEE 65 Four bay LFF drive cage Option 68 Redundant hot plug power supply enablement kit option 72 Smart Array cable 76 Power supply 79 HP Trusted Platform Module 80 Installing the Trusted Platform Module 2 2 99 e 8 Retaining the recovery key password sse eene eene nnne nennen 83 Ena
63. following warning appears Warning The serial number should ONLY be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Product ID The following warning appears Warning The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array controllers Starting with HP ProLiant 8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA CLI and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration Suggests the optimal configuration for an unconfigured system Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnost
64. fore using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 101 For more information on using these installation methods see the HP website http www hp com go ilo Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 37 Hardware options installation Introduction If more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge PCI air baffle option Install the PCI air baffle option when a PCI expansion card is installed in the server To install the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 CAUTION For proper
65. fornecidos com a peca CSR de reposic o se a com defeito deve ser devolvida HP Nos casos em que isso for necess rio 6 preciso enviar a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A peca com defeito deve ser enviada com a documentac o correspondente no material de transporte fornecido Caso n o o faca a HP poder cobrar a reposic o Para as pecas de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da e determina transportadora servico postal a ser utilizado Para obter mais informac es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair 0321 SEB AF duis UL ORE SHI 1 234 amp d EMO BRIT 2 EAT 5 T IXHPIEXIRSEACS E HIZO IEEE EURO 238 amp d DA HASIZENTUSTADAD SEES SHBG TOBEY ERI 55 8 2t du FR DASVI LILIVATHEBRCH gt SMBR COMMENDAZVI LILIVAPT RCS 5 BHU SRY E A TATEROD CER lt REV EXZEBISTCEMGCERT ik AASY LILIVAPTACLHVECA 51 0
66. he PCI air baffle PCI air baffle option on page 38 Install the access panel on page 26 Return the server to an upright position Lock the front bezel on page 24 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Installing an expansion board To install the component 2 de de Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Hardware options installation 63 7 8 Open the retaining bracket and remove the PCI slot cover Connect any required internal or external cables to the expansion board See the documentation that ships with the expansion board for more information If removed install the PCI air baffle PCI air baffle option on page 38 Install the access panel on page 26 Return the server to an upright position Lock the front bezel on page 24 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Hardware options installation 64 Eight bay SFF drive cage option Install the optional eightbay SFF drive cage in drive box 1 or box 2 To install an eight bay
67. i ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez a HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas concues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Ce
68. ics tab For supported controllers provides access to additional features For more information about SSA see the HP website http www hp com go hpssa Option ROM Configuration for Arrays Before installing an operating system you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations Software and configuration utilities 99 The utility also provides support for the following functions Reconfiguring one or more logical drives e Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller e Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more information regarding the default configurations that ORCA uses see the HP ROM Based Setup Utility User Guide on the HP RBSU Information Library http www hp com go rbsu docs For more information about the storage controller and its features select the relevant controller user documentation on the HP website http www hp com go smartstorage docs To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs ROMPag utility The ROMPaq utility enables you to upgrade the system firmware BIOS To upgrade the firmware insert a USB Key into an available USB port and boot the system
69. ify the server is in standby mode by observing that the system power LED is amber Operations 23 Unlock front bezel Using the key provided with the server unlock the bezel with a clockwise turn Lock the front bezel Using the key provided with the server lock the bezel with a counterclockwise turn Remove the front bezel This server has a removable bezel that must be unlocked and opened before accessing the drives The bezel must be kept closed during normal server operations Operations 24 To remove the component unlock and remove the front bezel Install the front bezel 1 Insert the bezel 2 Close the bezel 3 Using the key provided with the server lock the bezel with a counterclockwise turn Remove the access panel N WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Operations 25 CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel a Loosen the access panel thumbscrews b Slide the access panel back c Lift the access panel away from
70. in the order indicated and then open the processor retaining bracket 9 Remove the clear processor socket cover Retain the processor socket cover for future use Hardware options installation 40 10 Install the processor Verify that the processor is fully seated in processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED avoid damage to the system board do not touch the processor or the processor socket contacts 11 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Z CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket Hardware options installation 41 12 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the
71. inched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Powering on and selecting boot options 1 Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button 3 During the initial boot o modify the server configuration ROM default settings press F9 when prompted from the start up sequence to enter the RBSU By default RBSU runs in the English language o If you do not need to modify the server configuration and are ready to install the system software press F10 to access Intelligent Provisioning NOTE If an HP Smart Array controller has been added or is embedded in the system the controller defaults to a RAID configuration based on the size and number of drives installed For more information on modifying the controller default settings see the documentation in the HP Smart Storage Information Library http www hp com go smartstorage docs For more information on automatic configuration see the HP ROM Based Setup Utility User Guide in the HP RBSU Information Library http www hp com go rbsu docs Setup 36 Installing the operating system This HP ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating sy
72. irements 50 memory configuring 49 50 memory lockstep 50 memory online spare 50 98 Mini SAS cable 76 N NMI functionality 13 notification actions 103 O online spare memory 50 98 operating system crash 13 100 operating system installation 37 102 operating system version support 102 operating systems 102 operating systems supported 92 95 102 optical drive 56 optical drive cabling 89 optimum environment 33 Index 127 Option ROM Configuration for Arrays ORCA 92 99 options installation 36 38 ORCA Option ROM Configuration for Arrays 92 99 P passwords 83 PCI air baffle 27 38 phone numbers 113 POST error messages 104 power cabling 88 power calculator 112 power distribution unit PDU 34 power requirements 34 power supplies 79 power supply cabling 88 power supply specifications 110 powering down 23 powering up 23 preparation procedures 23 pro active notification 103 problem diagnosis 104 processor option 39 Product ID 99 Q QuickSpecs 92 R RAID configuration 99 RBSU ROM Based Setup Utility 92 97 98 99 RBSU configuration 97 rear panel buttons 11 rear panel components 10 rear panel LEDs 11 recovery key 83 redundant power supply 72 redundant power supply cable connector 21 redundant ROM 101 re entering the server serial number 99 registering the product 37 regulatory compliance notices 107 requirements airflow 33 requirements power 34 requirements site 33
73. isioning supported OS use Intelligent Provisioning on page 94 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website hitp www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and configuration utilities 101 Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates download the SPP HP Service Pack for ProLiant on page 96 from the HP website http www hp com go spp Version control The VCRM and VCA are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise e manages the repository for SPP Administrators ca
74. l on page 26 Return the server to an upright position Lock the front bezel on page 24 Power up the server on page 23 Remove the full length expansion board 1 2 mo De Et EU due Se Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Open the PCI slot cover retaining bracket Open the full length expansion board retaining bracket and remove the expansion board IMPORTANT If removing an expansion board from PCI slot 2 release the retainer latch on the system board and then remove the expansion board from the system Operations 29 ir ONZA por 12 Remove the fan modules and the fan blank 20 dece e w Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 Remove any installed full length PCI expansion cards Remove the full length expansion boar
75. lies have the same part number and label color The system becomes unstable and may shut down when it detects mismatched power supplies Label color 480 Orange 750 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Access the product rear panel 2 f necessary remove the blank WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it Hardware options installation 79 3 Insert the power supply module into the power supply bay until it clicks into place 4 Connect the power cord to the power supply module 5 Connect the power cord to the AC power source 6 sure that the power supply LED is green HP Trusted Platform Module option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP Product Bulletin website http www hp com go productbulletin Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board on page 81 2 Retaining the recovery key password on page 83 3 Enabling the Trusted Platform Module on page 83 Enabling the TPM requires accessing RBSU For more information abou
76. lot ID for spare replacement Single rank dual rank and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs however they function more like dual rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer also isolates the electrical loading of the DRAM from the system to allow for faster operation These two changes allow the system to support up to three LRDIMMs per memory channel providing for up to 50 greater memory capacity and highe
77. n array Do not remove the drive Removing a drive might terminate the current operation and cause data loss Component identification 17 FBWC module LED definitions P222 and P430 modules The FBWC module has three LEDs one amber and two green The LEDs are duplicated on the reverse side of the FBWC module to facilitate status viewing The FBWC module is not powered lashing 0 5 Hz Flashing 0 5 Hz FBWC microcontroller is executing from within its boot loader and receiving new flash code from the host controller Off Flashing 1 Hz Flashing 1 Hz The FBWC module is powering up and the capacitor pack is charging Off F Flashing 1 Hz The FBWC module is idle and the capacitor pack is charging Off The FBWC module is idle and the capacitor pack is charged The FBWC module is idle the capacitor pack is charged and the cache contains data that has not yet OR been written to the drives lot Off A backup is in progress Off The current backup is complete with no errors ff i Flashing 1 Hz Flashing 1 Hz The current backup failed and data has been lost Flashing 1 Hz Flashing 1 Hz A power error occurred during the previous or current boot Data might be corrupt Flashing 1 Hz On Of condition exists Flashing 2Hz Flashing 2 Hz The capacitor pack is not attached Flashing 2 Hz Flashing 2 Hz The capacitor has been charging for 1
78. n view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository User Guide on the HP website http www hp com go hpsim HP operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy deployment and service solutions to meet the support needs of most business and environments Foundation Care services Delivers scalable hardware and software support packages for HP ProLiant server and industry standard software You can choose the type and level of service that is most suitable for your business needs HP Collaborative Support With a single call HP addresses initial hardware and software support needs and helps to quickly identify if a problem is related to hardware or software If the problem is related to hardware HP resolves the problem according to se
79. nector P7 P8 P9 P10 2 Processor 2 RPS backplane connector Box 2 RPS backplane connector Component identification 21 6 processor 2 power connedor Component identification 22 Operations Power up the server 1 Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs ES IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding ver
80. nel on page 26 23 Return the server to an upright position 24 Lock the front bezel on page 24 25 Connect each power cord to the server 26 Connect each power cord to the power source 27 Power up the server on page 23 Memory options We IMPORTANT This server does not support mixing LRDIMMs RDIMMs or UDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support RDIMMs or UDIMMs Hardware options installation 45 e UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and relatively low power consumption but are limited in capacity offer larger capacities than UDIMMs and include address parity protection When information applies to all types of memory the memory are referred to as DIMMs When memory is specified as RDIMM or UDIMM the information applies to only that type of memory All memory installed in the server must be the same type The server supports the following DIMM speeds e Single rank and dual rank PC3 10600 0083 1333 RDIMMs operating at up to 1333 MT s e Single rank and dual rank PC3 12800 DDR3 1600 RDIMMs operating at up to 1600 MT s e Single rank and dual rank 10600 0083 1333 UDIMMs operating at up to 1333 MT s e Single rank and dual rank PC3 12800 DDR3 1600 UDIMMs operating at up to 1600 MT s Spee
81. nkelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pecas para reparo feito pelo cliente CSR de modo minimizar o tempo de reparo e permitir maior flexibilidade na substitui o
82. nt Engine is a set of embedded management features supporting the complete lifecycle of the server from initial deployment through ongoing management HP iLO The iLO 4 subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO 4 subsystem includes an intelligent microprocessor secure memory and dedicated network interface This design makes iLO 4 independent of the host server and its operating system Software and configuration utilities 92 4 enables and manages the Active Health System on page 93 and also features Agentless Management All key internal subsystems are monitored by iLO 4 SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed HP Insight Remote Support software on page 95 is also available in HP iLO with no operating system software drivers or agents Using iLO 4 you can do the following e Access a high performance and secure Remote Console to the server from anywhere in the world e Use the shared iLO 4 Remote Console to collaborate with up to six server administrators Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Havetrue Agentless Management with SNMP alerts from iLO 4 regardless of the st
83. ntelligentprovisioning For more information about Intelligent Provisioning drivers firmware and SPP see the HP website http www hp com go spp download Software and configuration utilities 94 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 94 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags Insight Diagnostics Online Edition is also available in the SPP For more information see the HP website http www hp com go spp download HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 95 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems
84. ntre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 114 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP un centro di servizi di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se
85. o 240 V AC input Maximum peak power 750 W at 100 V to 120 V AC input 750 W at 200 V to 240 V AC input Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the HP Power Advisor website http www hp com go hppoweradvisor Specifications 112 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 3 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboard Administrator SHOW ALL report see the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 3
86. onds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Hardware options installation 58 E CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level migration or stripe size migration is in progress CAUTION After the server is powered down wait 15 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED blinks after 15 seconds do not remove the cable from the cache module The cache module is backing up data and data is lost if the cable is detached IMPORTANT The battery pack might have a low charge when installed In this case a POST error message is displayed when the server is powered up indicating that the battery pack is temporarily disabled No action is necessary on your part The internal circuitry automatically recharges the batteries and enables the battery pack This process might take up to four hours During this time the cache
87. pansion board on page 29 9 Remove the fan modules and the fan blank on page 30 10 Install the Smart Array controller Installing an expansion board on page 63 11 Connect the common end of the Mini SAS Y cable to the controller option o For 4 4 LFF configuration use the right angle connector cable o For 8 SFF configuration use the straight connector cable 12 Route the two ends of the Mini SAS Y cable through the cable management clips and then connect them to the drive backplane o Four bay four bay LFF cable routing to boxes 1 and 2 Hardware options installation 77 o Eightbay SFF cable routing to box 1 e P A Install the fan modules and the fan blank on page 31 Install any full length PCI expansion cards that were removed Installing an expansion board on page 63 Install the system air baffle on page 28 If removed install the PCI air baffle PCI air baffle option on page 38 Install the access panel on page 26 Return the server to an upright position Lock the front bezel on page 24 Connect each power cord to the server Connect each power cord to the power source Power up the server on page 23 Hardware options installation 78 Power supply module Power redundancy requires the presence of two power supply modules in the system CAUTION All power supplies installed in the server must have the same output power capacity Verify that all power supp
88. pare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank Lockstep memory configuration Lockstep mode provides protection against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines DIMMs may be installed individually Online spare population For Online Spare memory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines e Each channel must have a valid online spare configuration e Each channel can have a different valid online spare configuration e Each
89. populated channel must have a spare rank o Asingle dual rank DIMM is not a valid configuration LRDIMMs are treated as dual rank DIMMs Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines e Observe the general DIMM slot population guidelines configuration on all channels of a processor must be identical e multi processor configurations each processor must have a valid Lockstep Memory configuration Hardware options installation 50 In multi processor configurations each processor may have a different valid Memory configuration Population order For memory configurations with a single processor or multiple processors populate the DIMM slots in the following order RDIMM Sequentially in alphabetical order A through F UDIMM A through F sequentially in alphabetical order After installing the DIMMs use RBSU to configure Advanced ECC online spare or lockstep memory support Installing a DIMM CAUTION To avoid damage to the hard drives memory and other system components the air baffle drive blanks and access panel must be installed when the server is powered up To install the component 1 2 E Se ia Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server
90. processor and socket requiring system board replacement CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board CAUTION Failure to completely open the processor locking lever prevents the processor from seating during installation leading to hardware damage 13 Remove the thermal interface protective cover from the heatsink CAUTION After the cover is removed do not touch the thermal interface media Hardware options installation 42 Install the heatsink a Position the heatsink on the processor backplate b Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws c Finish the installation by completely tightening the screws in the same sequence Z CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs an X pattern Do not overtighten the screws as this can damage the board connectors or screws Use the wrench supplied with the system to reduce the possibility of overtightening the screws Hardware options installation 43 15 Remove the fan blank from fan location 3 17 Hardware options installation 44 18 Route the fan cable through cable slot v 5 5 SS 7f De m 27 20 Install the system air baffle on page 28 21 If removed install the PCI air baffle PCI air baffle option on page 38 22 Install the access pa
91. r blue Alternating amber and The drive has failed or a predictive failure alert has been received for this drive The drive also has been selected by a management application The drive is operating normally and it has been selected by a flashing management application Amber flashing A predictive failure alert has been received for this drive UN SOY i on ot cv i Flashing regularly Amber flashing The drive is part of an array that is undergoing capacity 1 Hz regularly 1 Hz expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Off The drive is rebuilding or it is part of an array that is undergoing 1 Hz capacity expansion or stripe migration Flashing Amber flashing The drive is active but a predictive failure alert has been received irregularly regularly 1 Hz for this drive Replace the drive as soon as possible Flashing The drive is active and it is operating normally irregularly Off Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Off Amber flashing predictive failure alert has been received for this drive Replace regularly 1 Hz the drive as soon as possible The drive is offline a spare or not configured as part of a
92. r memory operating speed compared to quad rank RDIMMs Hardware options installation 47 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 mem NN RR Rank Single rank 2R Dual rank 3R Three rank AR Quad rank poe width x4 Abit x8 8 bit rating L Low voltage 1 35 U Ultra low voltage 1 25V Blank or omitted Standard Memory speed 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM load reduced For the latest supported memory information see the QuickSpecs on the HP website http h18000 www1 hp com products quickspecs ProductBulletin html At the website choose the geographic region and then locate the product by name or product category Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server Hardware options installation 48 e spare memory Provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that is d
93. r shipping carton contents usce ior re ee temor teet hepar ame e osi t idees ea 35 Installing hardware cota pelo dede PR OMEN a pn eee 36 Setting up a __ _ _ _______ ede ERR eed 36 Contents 3 Powering on and selecting POSO NAS ads a 36 Installing the operating Suelo rr rana RR 37 A LL 37 Rosen 38 Iur sitem A E 38 balle GS 5 RN a MM M NM MA EUMDEM UEM 38 Second processor Option 39 as 45 5 ERR 46 Memory subsystem architecture 47 Single rank dual rank and qued renk DIMMS pair 47 DIMM identification eda SERE PRU oe PR NN MR NEM IN NM MM EM 48 DAG IPR qve le eil OT 48 General DIMM slot population quid esse ene HP E RR EI IPFO OU E E UE 49 Advanced ECC memory iva ie ops spy odd 49 Online Spare memory configuration einen aie 50 Lockstep memory Saee te 50 Advanced ECC populosa 50 Online spare POPUlation ccccccccessssecceseseececseseeeeeeceseeeesseseeeecseeeee
94. rive cabling Hem Description Mini SAS cable to system board 2 Box 1 power cable Hot plug four bay four bay LFF drive cabling Four bay four bay LFF drive cabling with P430 controller card Mem Description Box 2 power cable Box 1 power cable I3 Mini SAS Y cable to storage controller Cabling 85 e four bay LFF drive cabling with two P222 controller cards EON Item Mini SAS Y cable to storage controller Cabling 86 eight bay eight bay SFF drive cabling Box 2 power cable Box 1 power cable 2 Mini SAS Y cable to storage controller Mini SAS Y cable to storage controller Cabling 87 Power cabling Integrated power cabling identifier Processor 2 power cable p Sven bord power xb Cabling 88 iS cable Processor 1 power cable P CA o i Om DUM 2o
95. rovides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following e POST Software and configuration utilities 100 e RBSU Diagnostics e DOS e Operating environments which do not provide native USB support Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When you flash the system ROM ROMPaq writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Drivers ES IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Prov
96. rranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support o 6 Callto Repair 4 Hour 24x7 Same Day o 4 Hour Same Business Day Software support o Microsoft o Linux o ProLiant Essentials HP SIM and RDP o VMware e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Optimum environment When installing the server select a location that meets the environmental standards described in this section Space and airflow requirements Tower server In a tower configuration leave at least a 7 6 cm 3 in clearance space at the front and back of the server for proper ventilation Setup 33 Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended TMRA for most server products is 35 C 95 F The temperature in the room where the server is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the
97. rvice level commitments If the reported incident is related to an HP software product or a supported third party software product and cannot be resolved by applying known fixes HP contacts the third party vendor and creates a problem incident on your behalf HP Proactive Care For customers running business critical environments where downtime is not an option HP Proactive Care helps to deliver high levels of availability Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime If a problem arises then HP offers advanced technical response from critical system support specialists for problem identification and resolution HP Support Center For all service options the HP Support Center delivers the information tools and experts required to support HP business products HP Insight Remote Support Provides 24x7 secure remote monitoring diagnosis and problem resolution Software and configuration utilities 102 For more information see one of the following websites e ProLiant Server Services website http www hp com services proliant e BladeSystem Services website hitp www hp com services bladesystem Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP web
98. safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common power outlet strips for the server is not recommended Setup 34 Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions A WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety f
99. sight Display LEDs check iLO BIOS logs and reference the server troubleshooting guide Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected Component identification 9 Rear panel components 0000000 Description Integrated power supply Slot 6 PCle2 x4 1 for processor 1 5 Ser SPCIeS 19119541 7 USB 2 0 connectors 4 10 Serial connector UID LED button Component identification 10 Rear panel LEDs Description NIC activity LED Green Network activity Flashing green Network activity Off No network activity 2 NIC link LED Green Network link Off No network link 3 UID LED button Blue Activated Flashing blue System is being managed remotely Off Deactivated Component identification 11 Description Description Slot 1 PCle3 x8 4 1 Processor 1 DIMM slots Front panel connector 24 System maintenance switch The system maintenance switch 5 2 is a twelve position switch that is used for system configuration iLO security Off No function override On Override enabled Configuration Off System configuration can be lock changed On System configuration is locked 55 Password disable Off Power on password enabled On Power on password disabled Component identification 12
100. site http www hp com go pcn Software and configuration utilities 103 Troubleshooting Troubleshooting resources The HP Proliant Gen8 Troubleshooting Guide Volume Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant TSG v1 en French http www hp com support Proliant TSG v1 fr Spanish http www hp com support Proliant TSG 1 sp German http www hp com support Proliant TSG v1 gr Japanese http www hp com support Proliant TSG v1 jp Simplified Chinese http www hp com support Proliant TSG v1 sc The HP Proliant Gen8 Troubleshooting Guide Volume Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select a language English http www hp com support Proliant EMG v1 en French http www hp com support Proliant EMG v1 fr Spanish http www hp com support Proliant EMG v1 sp German http www hp com support ProLiant EMG v1 gr Japanese http www hp com support Proliant EMG v1 jp Simplified Chinese http www hp com support Proliant EMG 1 sc Troubleshooting 104 System battery replacement
101. site unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico HP o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n
102. sposal contact an authorized reseller or an authorized service provider System battery replacement 106 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian e Russia A O 125171 16A crp 3 7 495 797 35 00 7 495 287 89 05 e Belarus NOOO ben 220030 yn 36 1 722 723 375 17 392 28 18 375 17 392 28 21 e HP Kazakhstan TOO K 050040 yn 288 1 7 727 355 35 50 7 727 355 35 51 Local representative information Kazakh K
103. status of the drive from the drive LED definitions Hot plug drive LED definitions on page 20 7 Install the front bezel on page 25 Installing a non hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Remove the front bezel on page 24 Place the server on its side Remove the access panel on page 25 Hardware options installation 53 6 installed remove the PCI air baffle on page 27 Remove the system air baffle on page 28 8 Remove any installed full length expansion cards Remove the full length expansion board page 29 9 Remove the fan modules and the fan blank on page 30 10 If already installed disconnect the drive cables from the rear of the drives 11 Remove the non hot plug drive cage from chassis Y OC JA m X n QU 12 Use the screws on the drive cage to install the drives 13 Install the drive into the non hot plug drive cage Hardware options installation 54 14 Install the drive cage into chassis um 4 ICI 53 kl wa MEL Y Y M
104. stem For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning The iLO Management Engine is a new feature on ProLiant servers that contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system eliminating the need for SmartStart CDs and Smart Update Firmware DVDs To install an operating system on the server with Intelligent Provisioning local or remote Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button During server POST press the F10 key a Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 94 At the 1 Start screen click the Configure and Install button f To finish the installation follow onscreen prompts An Internet connection is required to update the firmware and systems software Remote deployment installation To deploy an operating system remotely use Insight Control server deployment for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated be
105. system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board WARNING reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them To install the component 1 2 Power down the server on 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 If installed remove the full length expansion cards from slots 5 and 6 Remove the full length expansion board on page 29 CAUTION attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should
106. t RBSU see the HP website http www hp com support rbsu TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines not remove an installed TPM Once installed the TPM becomes a permanent part of the system board e When installing or replacing hardware HP service providers cannot enable the TPM or the encryption technology For security reasons only the customer can enable these features e When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Hardware options installation 80 Any attempt to remove an installed TPM from the system board breaks disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of
107. te the materials and documentation necessary for installing the server The contents of the server shipping carton include Server Power cord Hardware documentation and software products In addition to the supplied items you might need Hardware options Operating system or application software PDU Setup 35 Installing hardware options Install any hardware options before initializing the server For options installation information refer to the option documentation For server specific information refer to Hardware options installation on page 38 Setting up a tower server Follow the steps in this section to set up a tower server 1 Place the server on a flat stable surface 2 Connect peripheral devices to the server WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors 3 Connect the power cord to the rear of the server 4 Connect the power cord to the AC power source WARNING reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment e Do notroute the power cord where it can be walked on or p
108. that are supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 96 Erase Utility Z CAUTION Perform a backup before running the Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Before using this utility see the instructions in the HP Intelligent Provisioning User Guide Use the Erase Utility to erase drives and Active Health System logs and to reset RBSU settings Run the Erase Utility if you must erase the system for the following reasons e You want to install a new operating system on server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase For more information about the Erase
109. the chassis Install the access panel 1 Install the access panel a Place the access panel on the chassis and slide it toward the front of the server Operations 26 2 3 4 b Tighten the thumbscrews Return the server to an upright position Lock the front bezel on page 24 Power up the server on page 23 Remove the PCI air baffle 1 2 e WE e e Power down the server on page 23 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 Remove the PCI air baffle Operations 27 Remove the system air baffle 1 Power down the server on page 23 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Unlock the front bezel on page 24 Place the server on its side Remove the access panel on page 25 If installed remove the PCI air baffle on page 27 24 I B e JEN Remove the system air baffle Install the system air CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed 1 Insert the system air baffle 2 f removed install the PCI air baffle PCI air baffle option on page 38 Operations 28 mo m m Install the access pane
110. tion process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiant STK HP Service Pack for ProLiant SPP is a comprehensive systems software and firmware solution delivered as a single ISO file This solution uses HP SUM as the deployment tool and 15 tested on all supported HP ProLiant servers including HP ProLiant 8 servers SPP has several key features for updating HP ProLiant servers Using HP SUM as the deployment tool SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see the HP website http www hp com go spp Software and configuration utilities 96 HP Smart Update Manager HP SUM is a product used to install and update firmware and software on HP ProLiant servers HP SUM provides a GUI and a command line scriptable interface for deployment of firmware and software for single or one to many HP ProLiant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules For more information about HP SUM see the product page on the HP website http www hp com go hpsum
111. tivities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy policy For more information see the HP website http www hp com go privacy Software and configuration utilities 93 The Active Health System log in conjunction with the system monitoring provided Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which is a disk image iso that you can download from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP For more information see the following documents e HP iLO User Guide on the HP website http www hp com go ilo docs Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM e From within operating system specific IML viewers o For Windows IML Viewer o Forlinux IML Viewer Application e within the 4 user interfac
112. ty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des p
113. v taeda t cub Po cet e en Qd Pur 13 NMI functiona liye em 13 DIMM slot locati ss praia noia 14 Smart Array SAS RAID controller card components esses nennen 14 SAS Gnd SATA device MIME ano 15 SAS and SATA drive LED combinations 5 EU MH MU QUPD KB 17 FBWC module LED definitions sosser pog dn uitae Deer lacu Dui oaa a resti peni iUa 18 P222 and P430 modules Qu NU 18 ZOD Tr ame 19 Hot plug drive LEDO FOR EUR ren HUM Dre 20 IQS M P 21 Redundant power supply 21 E A E E e RI One roe 43 Power Up 23 Power down the SeFVBE RR 23 Unlock the front bezel ere rai PA POCO FRU MR 24 Kora He 5 ET E E A A 24 Remove the front Dese isa 24 Install the front
114. voltage 100 to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated current Specifications 110 Rated input power 590 W at 115 V AC input 570 W at 230 V AC input BTUs per hour 2044 at 100 V AC input 2013 at 115 V AC input 2004 at 200 V AC input 1941 at 230 V AC input Rated steady state power 460 W at 100 V to 120 VAC input 460 W at 200 V to 240 V AC input Maximum peak power 460 W at 100 V to 120 VAC input 460 W at 200 V to 240 V AC input e ProLiant 460 W CS power supply 94 efficiency Input requirements E Rated input voltage Rated input frequency Rated input current Rated input power 509 W at 115V AC input 495 W at 230V AC input Btus per hour 1764 at 100V AC input 1736 at 115V AC input 1694 at 200V AC input 1687 at 230V AC input Power supply output m Rated steady state power 460 W at 100V to 120V AC input 460 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input e ProLiant 750 W CS hot plug power supply 94 efficiency Rated input voltage 100 V AC 240 V AC Rated input frequency 50 Hz 60 Hz 9 4 5 Maximum rated input power 831 Wat 115 V AC input 808 W at 230 V AC input Btus per hour 2878 at 100 V AC input 2834 at 115 V AC input 2769 at 200 V AC input 2758 at 230 V AC input Power supply output Rated steady state power 750W at 100 V to 120 V AC input Specifications 111 o 1750 W at 200 V t

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