Reference Manual & Quick User Guide
Contents
1. shifting dynamic IP address The Dynamic DNS feature allows you to contact your UMR via an easily accessible hostname such as umr mydyndns com Advanced settings 24 Internet For Internet Connections WAN Port Settings and Connection Tracker push Internet and make your settings Internet Connections UNR Web Configuration Pages Windows Internet Explorer G gt e nerdi192 168 0 1 c9 br getcfg co ntenmet t jicententjethmardntermet had Y tp X Y guns web Configuration Pages covoco Internet Connection Internet Internet connection setting intemat Connection What do you wam fo use as cable in WAN port Save Settings The UMR can also be used with a regular fixed broadband connection from an ADSL or Cable modem To select your primary broadband connection push Internet and then select Internet Connection Make your selection and then push Save Settings Advanced settings 25 WAN Port Settings UUR Web Configuration Pages Windows Internet Explorer G Je led reaz v8 o tig bnat c detrman content jetheandetheserset V t Ol e unm Web Configuration Pages dovada WAN Port settings c Internet Ethernet WAN port configuration NOTE The WAN port is current disabled since you ar using the modem for intamet connecten WAN IP configurason How should ine WAN port get ffs IP semngs D Automatic O Manual setings IP Address Subnet mask Detaun Gateway lame UUR Domain Name localho2. features Besides password protecting the UMR configuration pages it is possible to restrict the Wireless LAN devices that may access your private network and the public Internet through the UMR You can use encryption and or MAC address filtering in order to achieve this With encryption you can choose a key which then all Wireless LAN clients need to know in order to access your private network through the UMR These settings are found in WLAN gt Authentication With MAC address filtering you can enter the MAC address of each client that you want to grant access to your private network This address is physically linked to the network card in each client These settings are found in WLAN gt MAC Address Control Advanced settings 17 WLAN Settings Under WLAN gt WLAN Properties are the settings for the wireless network Wireless Band drop down menu lets you choose what wireless standard to use in your private network Possible choices are 802 11b with a maximum transfer rate of 11Mbps 802 11g with a maximum transfer rate of 54Mbps or 802 11b g if you have clients with both types of network cards Channel drop down menu lets you change the radio channel for the wireless communication This is useful if you experience poor performance that could be as a result of interference from other wireless devices Data Rate drop down menu is the setting for the transmission speed at the selected Wireless Band If you experience problems a
3. or additional copyright licenses disclaimers and notices You may obtain a complete corresponding machine readable copy of the source code of such software under the GPL or LGPL at http www dovado com Alternatively Dovado offers to provide such source code to you on CD ROM for a charge covering the cost of performing such distribution such as the cost of media shipping and handling upon written request to Dovado FZ LLC Dubai Internet City Al Thuraya Tower 1 office 504 P O Box 500422 Dubai United Arab Emirates This offer is valid for a period of three 3 years from the date of the distribution of this product by Dovado cCovaco The Mobile Choice for your Broadband Internet UMRB DOV ADO1 Dovado FZ LLC Quick User Guide Reference Manual
4. valid inputs in order to access the internet via your mobile operator There are several relevant bits of information which are necessary in order to complete this task successfully APN Access Point Name If you are not sure what your mobile operators APN 1s please contact them or check with your modem manual e PIN code This is your PIN code provided with your SIM card which resides in your USB modem Username amp Password Some operators may require you to insert a username and password along with APN information in order to authenticate towards the mobile network If you haven t been provided this then using only an APN might be sufficient If not then please contact your operator Quick Installation Guide 14 The following scenarios should assist you in enabling your UMR for Internet access depending on which type of USB modem you have inserted into the UMR If your scenario is not available in this guide then please visit www dovado com support for latest update Once the information has been inserted the unit will automatically try to establish a connection to the operators network A solid yellow light on the USB LED indicates a successful connection Note Mobile operators typically have an Access Point Name APN as the key relevant point of entry towards the mobile broadband network Make sure to have the name of your APN in advance of configuring your USB modem If you are using any other technology besides GP
5. C REGULATION WARNING for U S A This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 B of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Unauthorized changes or modification to this system can void the user s authority to operate this equipment Open source software notice This product includes certain open source or other software originated from third parties that are subject to the GNU General Public License GPL GNU Library Lesser General Public License LGPL and different and
6. DHCP server When enabled all clients on your private network will automatically obtain an IP address from the range specified under Client IP Address Range valid range is from 1 to 254 When disabled you have to manually enter an IP address from this range into each client Client Network Information allows you to set a domain name for the UMR and specify an additional DNS server Static Address Assignment can be used when you want a client to obtain the same IP address each time it logs on to your private network This setting works no matter if the DHCP Server is enabled or disabled Select how you want to identify the client by hostname or MAC address it is possible to define 253 static IP addresses based on MAC addresses and 256 based on hostnames Type in the hostname or the MAC address under Host Identifier and finally set the desired IP address under Internal Address Please make sure not to assign the IP address of the UMR to any of the clients Click on Add and then Save DHCP Settings when you are finished View DHCP Table is a function that shows the IP and MAC addresses of all clients that are connected to che UMR Advanced settings 21 Click on Save DHCP Settings and then Restart for the changes to take effect LAN gt Port Forwarding The settings for manually unblocking certain communication ports in your private network Reserved Ports is a list of logical ports that cannot be used to access your private network
7. RS EDGE UMTS or HSPA you might not require an APN Scenario 1 3G USB modem using a SIM card n the Modem gt Modem Settings page select to use SIM Enter your operator Access Point Name and a PIN code if using one Push Save Modem Settings Restart the UMR Scenario 2 3G USB modem using a SIM card along with a username and password In the Modem gt Modem Settings page select to use SIM Enter your operator Access Point Name and a PIN code if using one Push Save Modem Settings Go to Modem gt PPP and make sure that PPP is enabled Enter your Username and Password Save PPP Settings Restart the UMR Quick Installation Guide 15 SMS Configuration The UMR supports SMS on a selected range of USB modems please verify if your modem is supported on www dovado com modems You will also need to verify that your mobile broadband subscription supports SMS To activate go to SMS and click on Settings then select Activate the SMS handler If required contact your mobile operator to find out the number to your operators SMS service centre Insert the number including your country code A blinking green light on the PWR SMS LED indicates that the unit has received a SMS The PWR SMS LED will cease to blink once you access your SMS inbox Quick Installation Guide 16 Advanced Settings The Dovado UMR has a built in firewall In this section you will learn more about this and other security
8. bility or fitness for a particular purpose are limited to the duration of this limited warranty Dovado shall under no circumstances be liable for incidental or consequential damages of any nature whatsoever Such damages include but are not limited to lost profits or commercial loss to the full extent that said damages can be disclaimed by law Power Supply Only connect the AC Power Supply to designated power sources such as those marked on the product When removing the cord from the outlet do so by holding onto the AC adapter rather than the cord in order to reduce the risk of damage to the electric cord Make sure the cord is positioned so that it will not be stepped on tripped over or otherwise subjected to damage or stress To reduce risk of electric shock unplug the unit from any power source before attempting to clean it The power supply must not be used outdoors or in damp areas Guidelines for safe and efficient use 37 CE mark for European Harmonized Standards Cesky Dansk Deutsch Eesti English Espa ol EAAnviKh Francais Italiano Latviski Lietuviy Nederlands Malti Magyar Dovado t mto prohlaSuje Ze tento UMR je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Undertegnede Dovado erkl rer herved at f lgende udstyr UMR overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Hiermit erkl rt Dovado
9. ck on Next to continue Here is a space to write down your new password C Quick Installation Guide 9 Wireless LAN UMR Wizard Configure WLAN Windows Internet Explorer C hitp j 192 169 0 1 wizardjcg binjset passwd wiz cgi UMR Wizard Configure WLAN WLAN Configure the Wireless LAN settings Your Wireless LAN connection will initially be set up in 802 11b g mode You can change the name of your Wireless LAN by entering name in the SSID field below If you are not going to use your Wireless LAN itis a good idea from a safety perspective to disable the wireless radio Wireless LAN O Enable O Disable ssid DOVADO These settings can be reached from the WLAN menu Click next to continue If you do not have any devices using Wireless LAN choose disable for the Wireless LAN option and then click on Next to continue this will skip the encryption page If you have a device using wireless LAN enable Wireless LAN You can also change the SSID which is displayed in the client when a network search is performed When you are done click on Next to continue Quick Installation Guide 10 Encryption C UMR Wizard Set Encryption Windows Internet Explorer c http 192 168 0 1 wizard cgi bin save wlan wiz cgi UMR Wizard Set Encryption Set Encryption Set the encryption type and strength Encryption To use encryption you have to enable that option and choose key strength and type an ASCII
10. cking on Login you will be taken to the Home page which will display all the information about your UMR Quick Installation Guide 7 Wizard Configuration Go to Home and then click on Start Wizard link to start the setup wizard It will be opened in a new window Follow the steps below to finish the installation Welcome Welcome to the UMR Wizard Windows Internet Explorer C hitp j 192 168 0 1 cg binjstart wiz cgi UMR Wizard Start Page Welcome UMR Wizard Welcome to the UMR Setup Wizard The Wizard will help you setup some basic functionality of the UMR Internet You will be guided through the following steps Restart 1 SetPassword 2 Wireless LAN 3 Encryption 4 5 Internet access Restart Click next to start configuring The welcome screen presents the steps that you will be guided through Click on Next to continue Quick Installation Guide 8 Set Password UMR Wizard Set Password Windows Internet Explorer C hitp j 192 169 0 1 wizardjcgbinjgo passwd wiz cgi UMR Wizard Set Password Set Password Set the system password Type a password and confirm it The password may be changed later from the System Internet teme menu or by running the Wizard again Restart Password LLIIIIIII Confirm password eeeeeees Click next to continue It is recommended that you now change the default password for the UMR configuration pages Type in the new password and confirm it then cli
11. couvado USB Mobile Broadband Router Reference Manual GS Quick User Guide covaca The Mobile Choice for your Broadband Internet Other names of companies products or standards are the trademarks or registered trademarks of their respective owners Table of Contents Introduction 1 3 Package contents 3 Additional required items 3 Quick Installation Guide 4 Hardware installation 4 Reset button 5 Connecting by Ethernet cable 6 Connecting by Wireless LAN WLAN WiFi 6 Accessing the UMR 7 Wizard Configuration 8 Modem 14 SMS Configuration 16 Advanced Settings 17 WLAN Settings 18 LAN Settings 21 System Settings 23 Internet 25 Upgrading the firmware 29 Troubleshooting 31 Internet 31 Support 33 Technical specifications 34 Guidelines for safe and efficient use 35 Product care and maintenance 35 Limited warranty 36 Table of Contents 1 Introduction Thank you for choosing the Dovado USB Mobile Broadband Router UMR This quick user guide will help you set up your UMR to access the Internet Package contents Before continuing to the next section make sure all of the listed items below are included in your package If something is missing kindly contact your reseller USB Mobile Broadband Router UMR Wireless LAN antenna Power supply Quick User Guide 4 rubber feet Additional required items In addition to the items above you will need a mobile broadband USB modem in order for t
12. dass sich das Ger t UMR in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet K esolevaga kinnitab Dovado seadme UMR vastavust direktiivi 1999 5 E p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele Hereby Dovado declares that this UMR is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Por medio de la presente Dovado declara que el UMR cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE ME THN NAPOYZA Dovado AHAQNE OTI UMR ZYMMOPQOONETAI MPOZ TIZ OYXIOAEIZ ANAITHZEIZ KAI TIZ AOINEZ 2XETIKE2 AIATAZEIX THE OAHFIAZ 1999 5 EK Par la pr sente Dovado d clare que l appareil UMR est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Con la presente Dovado dichiara che questo UMR conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Ar o Dovado deklar ka UMR atbilst Direktivas 1999 5 EK b tiskajam prasib m un citiem ar to saistitajiem noteikumiem iuo Dovado deklaruoja kad Sis UMR atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Hierbij verklaart Dovado dat het toestel UMR in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtl
13. e Product from the retailer 2 Once Dovado repairs or replaces the product the repaired or replaced Product shall be covered by warranty for the remaining time of the original warranty period or for ninety 90 days from the date of repair whichever is longer Repair or replacement may include the use of functionally equivalent reconditioned units Replaced faulty parts or components will become the property of Dovado 3 This warranty does not cover any failure of the product due to normal wear and tear or misuse including but not limited to use in a manner other than the normal and customary manner in accordance with Dovado instructions for use and maintenance of the product accident modification or adjustment acts of God improper ventilation and damages resulting from contact with liquids 4 This warranty does not cover product failures due to repair installations modifications or improper service performed by a non Dovado Certified Service Centre or opening of the product by non Dovado certified persons 5 The warranty does not cover product failures caused by the use of non Dovado original accessories Guidelines for safe and efficient use 36 6 Tampering with any of the seals on this product will void the warranty 7 No other express warranties whether written or oral other than this printed limited warranty shall apply All implied warranties including and without limitation the implied warranties or merchanta
14. effect WLAN gt MAC Address Control The settings for restricting access to your private network via white listing of authorized clients MAC Address Control enables or disables the MAC address filtering on the MAC addresses under WLAN gt MAC Address Control MAC Address control is a security function that limits which clients can access your private network and the public Internet through your UMR Enter the MAC address of the client that you want to grant access to your network the MAC address ofa client running Microsoft Windows can be obtained by clicking on the Start button and then Run Type cmd and press enter Then type ipconfig all in the command prompt and press enter The MAC address is found on the physical address line Click on Add to list Note that the function is enabled or disabled under WLAN gt WLAN Properties Disabling the function does not clear the MAC Address Control List Advanced settings 20 LAN Settings LAN gt LAN Settings The network settings for the UMR Network Settings allows you to change the default IP address for your UMR However in most cases you do not need to change this setting Note that the IP address for the UMR is used on your private network only It is not possible to change the subnet mask Click on Save LAN Settings and then Restart for the changes to take effect LAN gt DHCP The settings for your private network DHCP Server allows you to enable or disable the built in
15. en System encrypts all data that is sent over the wireless network but does not use any authentication This means it is still possible for all clients in range to log onto the UMR but without the correct key they will not be able to communicate with it To activate this setting choose WEP Open System from the Authentication Type drop down menu Then choose a Key Type either HEX range 0 9 and A F or ASCII any character on the keyboard Choose Key Size 64 bits for HEX this is 10 characters and for ASCII 5 characters or 128 bits for HEX this is 26 characters and for ASCII 13 characters the longer the key the stronger the encryption The key is case sensitive You have the possibility to define 4 keys at once so that you can easily change key to maintain security WEP Shared Key is identical to WEP Open System except that this mode also uses authentication This is less suitable from a security perspective since it is possible to retrieve the key from the authentication process WPA PSK is the third and strongest security option Choose it from the Authentication Type drop down menu and then enter a pass phrase between 8 and 63 characters All Wireless LAN clients must use the exact same pass phrase in order to access your network Due to the Advanced settings 19 complexity and larger data overhead this option may decrease the performance of the network Click on Save Authentication Settings and then Restart for the changes to take
16. for conducting the upgrade process locally from a computer attached to the UMR whereas the FTP method is used when the source of the upgrade file is on a server located in a remote location HTTP Method It is recommended that you use the first method Point a web browser to www dovado com and download the upgrade file to your computer Remember where you store the file Log in to the configuration pages from your computer as described in section Configuring the UMR Go to Upgrade gt Upgrade HTTP Click on the Browse button and select the upgrade file you just downloaded and then click on Open Click on Start HTTP Upload to start the upgrade process When the upgrade is done the UMR will automatically restart and a login button will appear in the web browser The UMR is ready to use once it has been restarted FTP Method If you have an FTP server you have the choice to upgrade the UMR via FTP Once the upgrade file is on the FTP server in the root directory login to the configuration pages as described in section Configuring the UMR Go to Upgrade gt Upgrade FTP Then type in the IP address of the FTP server under FTP Server IP and the filename under Filename then click on Start FTP Download to start the upgrade process The text Restarting will appear in your web browser when the upgrade has finished Advanced settings 29 Note n order to use the FTP upgrade option the FTP server which contains the firmware image m
17. from the public Internet Port Forwarding to LAN lets you specify which ports clients on the public Internet shall be able to communicate through to clients on your private network Under Port Range select a range any range that does not contain the ports listed under Reserved Ports from 0 655235 Select the type of traffic that should be let through on these ports TCP or UDP or Both Finally type in the Destination Address which is the IP address of the client on your private network that you want to be accessible from the public Internet Click on Add when you are finished Note that by default no traffic 1s permitted inwards if the request is initiated by an external user However clients on your private network can always access the public Internet Click on Restart for the changes to take effect LAN gt UPnP The settings for Universal Plug and Play The UMR supports Universal Plug and Play UPnP is a feature that enables client application on devices behind the UMR to automatically trigger the opening of TCP UDP ports through the firewall in the UMR As a security precaution this feature is disabled by default and can be enabled manually Advanced settings 22 System Settings System gt Security Option for changing the default password of the UMR Please enter the same password twice and press Save Password The new password will take effect upon restart Note If you have misplaced or forgotten your password
18. he product to work This modem provides the wireless link to your operator s network and is sold separately To use the Internet you need a computer Introduction 3 Quick Installation Guide With the Dovado UMR you can access the Internet wirelessly In addition to the UMR you need a computer The product can be set up using a common web browser Hardware installation Before continuing you will need to install the necessary hardware 1 Connect the WLAN antenna to the UMR unit 2 If you do not intend on wall mounting your UMR then add the included rubber feet to the designated points on the base of your UMR 3 Insert the USB Modem into the UMR 4 Connect the power supply to a wall socket and to the PWR connector located at the back of the UMR 5 Please note that the USB modem should not be replaced during operation if you need to replace the modem power off the UMR first 6 Peel off the protective layer from the front panel A solid green light on the power LED PwR indicates that the unit is working Quick Installation Guide 4 B mmm l 1 Wireless LAN WLAN antenna 4 USB ports 1 2 2 DC Power Input 5 LAN ports 1 4 3 Reset button 6 WAN port reserved for future use The reset button The location of the reset button is at the back of the UMR If you need to erase all the inserted parameters and password along with restoring the factory defaults settings then hold down the rese
19. ijn 1999 5 EG Hawnhekk Dovado jiddikjara li dan UMR jikkonforma mal ti ijiet essenzjali u ma provvedimenti o rajn relevanti li hemm fid Dirrettiva 1999 5 EC Alul rott Dovado nyilatkozom hogy a UMR megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC ir nyelv egy b eldirasainak Polski Niniejszym Dovado o wiadcza ze UMR jest zgodny z zasadniczymi wymogami oraz pozostalymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s Dovado declara que este UMR est conforme com os requisitos essenciais e outras disposic es da Directiva 1999 5 CE Slovensko Dovado v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Slovensky Dovado t mto vyhlasuje e UMR spliia z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Dovado vakuuttaa t ten ett UMR tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska H rmed intygar Dovado att denna UMR st r i verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG slenska H r me l sir Dovado yfir v a UMR er samr mi vi grunnkr fur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Norsk Dovado erkl rer herved at utstyret UMR er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999 5 EF THE FC
20. key Restart A valid 128 bits ASCII key is 13 characters long and a valid 64 bits ASCII key is 5 characters long Internet O Enable WEP Encryption O Disable O 64 bits Encryption Strength O 128 bits Key Enter Your Key Click next to continue Here you can activate encryption if you would like to restrict access of wireless users onto your private network Choose Enable to enable encryption it is recommended that you select 128 bits as Encryption Strength and then type in a key The key is needed by all Wireless LAN clients to access your private network Click on Next to continue Here is a space to write down your new key C D Quick Installation Guide 11 Configure Internet C UMR Wizard Configure Internet Windows Internet Explorer C hitp j 192 168 0 1 wizardjcg binjsave crypt wiz cgi UMR Wizard Configure Internet Internet Configure Internet setting Encryption The UMR will try to connect to the Internet using an attached modem The UMR needs the PIN code of the SIM card as well as the Access Point Name APN in order to Restart connect to your mobile operator Should you require further authentication please insert your username and password in the Modem gt PPP page Internet PIN Code if any Enter Your Pin Here Access Point Name Enter Your APN Here These settings can be reached from the Modem Settings menu Click next to continue This section configures the mobi
21. le USB modem you are to use with the UMR If the SIM card which you are using from your mobile operator came with a PIN code then enter it into the Pin Code if any field In order for the UMR to successfully establish an Internet via your mobile operator you will require the Access Point Name APN as provided by your operator If you are uncertain what your APN is then contact your mobile operator or check your USB modem manual Quick Installation Guide 12 Restart UMR Wizard finished Windows Internet Explorer C hitp J192 168 0 1 wizardcg binjsave 39 wiz cgi UMR Wizard Done Restart The UMR Setup Wizard is finished Encryption The Wizard has finished To use your new settings the UMR needs to restart Close dern Internet this window and the UMR will restart and your new settings will take effect Restart Close window You have now finished the installation Click on Close to save the changes and the UMR will restart in order for the changes to take effect Quick Installation Guide 13 UMR Web Configuration Pages Windows Internet Explorer CIS LETT d e Wis x Pi G HUM web Configuration Pages Fg jte coveoeco Modem Settings Modem Configuration IF adores iP Netmask Domain Name Network Preference USIM Dota Emer PIN Code access Point Name Max packet sites Save Setings On the Modem gt Modem Settings page you will be able to insert all the
22. n power e 63 mW Minimum typical for 802 11b e 25 mW Minimum typical for 802 11g Power consumption e 5W Standby mode 15W Maximum load Dimensions 30 mm x 187 mm x 100 mm without antenna Technical specifications 34 Guidelines for safe and efficient use Product care and maintenance Your UMR is a highly sophisticated electronic device To get the most out of your UMR be sure to read the following text about product care safety and efficient use Use only the power supply adapter that comes with the unit Replacement power supply adapters can be obtained from Dovado upon request Do not expose the product to liquid or moisture Do not expose the product to extreme temperatures either hot or cold Do not expose the product to lit candles cigarettes cigars open flames etc Do not drop throw or try to bend the product Rough treatment may damage the product Do not attempt to disassemble your product the warranty is no longer valid if the warranty seal has been broken The product does not contain consumer serviceable components Service should only be performed by Certified Service Centers Do not allow children to play with the UMR as it contains small parts that could be detached and create a choking hazard Use only original Dovado components and replacement parts Failure to do so may result in performance loss damage to the product fire electric shock or injury and will invalidate the warranty A
23. ress In Windows click on Start followed by Run and type in cmd Once the black command prompt is open type in ping 192 168 0 1 followed by Enter and see if 4 pings are replied positively If positive then try the next step If negative please try with another computer if possible Also check your IP settings and switch to DHCP dynamic IP settings on your computer s network interface Ping an external IP address Try to ping www yahoo com and note if 4 pings are replied positively If so then please check your web browsers settings for any conflicting proxy settings Troubleshooting 32 Support Technical support for this product is available by email however the www dovado com support website offers Configuration scenarios along with a Frequently Asked Questions FAQ section for troubleshooting When contacting by email support dovado com do not forget to provide the following information it can be found on the label at the bottom of the UMR unit or under Home in the configuration pages Model number or product name Serial number of the product Firmware revision Any possible screenshots or visual feedback relating to the problem Support 33 Technical specifications Connectors 2xUSB 20 4 x RJ45 Connector for LAN 1 x RJ45 Connector for WAN SMA Connector for WLAN antenna Power supply jack DC12V Power supply DC12V 1 5A AC adapter 100 240V AC 50 60Hz WLAN Transmissio
24. right of each IP address field WARNING Please note that if you are paying for bandwidth usage activating this function will add data consumption to your monthly bill An approximate figure for the additional monthly data consumption will be indicated directly to the right of the Interval field Raising the interval value will lower the monthly consumption Advanced settings 27 Should your internet connection drop you have 3 options on how the UMR should react Redial only in WAN Ethernet mode Reinitialize interface Default value that attempts to reestablish the broadband connection Redial and Restart UMR restarts itself after 3 failed redial attempts Using this option your local area wireless network will be unreachable for a short while during the restart of the UMR Auto fail over to secondary interface WAN to USB or USB to WAN UMR is connected to both a USB modem and a fixed broadband connection Both of these interfaces must be properly configured in the event of a fail over between each other You can check which interface is your primary connection on the Internet gt Internet Connection page Advanced settings 28 Upgrading the firmware The latest firmware is available on www dovado com umrfirmware Warning Do not remove the power or the USB modem during upgrading as this will break your UMR There are two ways to upgrade the firmware you can either upgrade the UMR via HTTP or via FTP HTTP is used
25. st NOTE the Save Setings button below can be used to renew Pe IF lease tom the DHCP server Ot you are using the ethernet WAN poet SavoSotings The default setting is that your operator automatically will give you an IP address should your operator have given you a static specific IP address than select Manual settings and fill in the given information in the relevant fields Advanced settings 26 Connection Tracker UUR Web Configuration Pages Windows Internet Explorer G ded nerocfito2 168 0 1 c9 brygetcfe coPcortrackk content jethsanicontrack hiw M 7 X Ol AR Web Configuration Pages cCovacs tings Connection Tracker Connection Tracker The Conmecton Tracker assures maximum possible uptime of your interne Activate Connection Tracker 7 Conmoci n tracker activo Ping Tracking 012 valid pubhe IP addresses need to be inserted in me following telas for tne chon Tracker to mentor G Each pinged IP address will consume approximately 500 bytes per interval Save Settings In order to ensure maximum internet availability you can use the Connection Tracker feature When inserting a minimum of 2 IP addresses these addresses will be pinged with an interval that you specify in minutes in the Interval field After entering the selected IP addresses you can test the ping function to these addresses by pushing the Test now button directly below the IP address fields The result will be shown to the
26. t button for approximately 8 seconds Quick Installation Guide 5 Connecting by Ethernet cable Make sure your computer and UMR are turned on Connect one end of the Ethernet cable to the Ethernet port on your computer and the other end to one of the LAN ports on the UMR A connection will now automatically be established and when ready it will be indicated by a solid green light on the LAN LED Connecting by Wireless LAN WLAN WiFi Ensure that your computer and UMR are turned on and that the Wireless LAN WLAN WiFi is activated on your computer Establish a Wireless LAN connection to the UMR this process should be described in detail within the product manual for your computer or for the Wireless LAN network card The Wireless LAN name SSID is DOVADO If these steps did not yield any results then please verify that the network LAN or WLAN interface on your computer is using a dynamic DHCP IP address Quick Installation Guide 6 Accessing the LJNIH C UMR Web Configuration Pages Windows Internet Explorer 6 SE C hitp 1192 168 0 1 eg bin getefg cgitiogin 44x P y Bt UMR Web Configuration Pages A D c ree G 3 covece Login Enter your login credentials Usemame Password Once you have connected a computer with either an Ethernet cable or by Wireless LAN open your web browser and access the following website Address http 192 168 0 1 Username admin Password password After cli
27. t higher data rates for 802 11g 54Mbps it is possible to force 802 11b 11Mbps SSID Service Set Identifier is the name of the UMR that will appear in other Wireless LAN clients when they perform a network search Default value is DOVADO SSID Broadcast enables or disables transmission of the SSID from the UMR When disabled other Wireless LAN clients will not find the UMR when they perform a network search Fragment length is a setting that affects the quality of the wireless transmissions If you experience a high packet error rate you can decrease this value in small steps to reduce this problem Setting the fragment length too low may result in poor performance The default value is 2346 RTS length is a setting that affects the quality ofthe wireless transmissions If you experience inconsistent data flow you can decrease this value in small steps to reduce this problem The default value is 2311 Advanced settings 18 Wireless Radio enables or disables the WLAN If you do not use any Wireless LAN devices it is recommended that you select disable Click on Save WLAN Settings and then Restart for the changes to take effect WLAN gt Authentication The encryption settings for your private Wireless LAN Encryption is disabled by default Choose Enable to show the available settings There are three types of encryption methods in the Authentication Type drop down menu WEP Open System WEP Shared Key and WPA PSK WEP Op
28. ust be accessible via an anonymous FIP account Close the web browser and wait until the UMR has restarted The UMR is now ready to use Advanced settings 30 Troubleshooting Internet Q1 My UMR is not connecting to the Internet A Do all of the following First check if the USB LED on the UMR third light from the left is OFE If so continue with the following steps If not then see the answers to Question 2 Please verify that you are able to connect to your mobile operator using the USB modem in your computer Always insert the USB modem into the UMR before powering it on Log into the UMR on http 192 168 0 1 Check that your UMR has identified the USB modem Check the Reported Backhaul Technology under Home upon logging into the UMR If not check if your USB modem is supported www dovado com modems Check the signal strength in the Modem gt Modem Status page Verify that a correct Access Point Name APN and or Username and Password has been inserted in the PDP or PPP sections of the Modem Settings Check that the APN information provided by your mobile operator is identical with the APN information used in the UMR settings If using a PIN code on your SIM card insert it in Modem gt Modem Settings page Troubleshooting 31 Q2 The USB LED on the front of the UMR is lit yet can t surf How come A Test to see if you can do the following in listed order 1 Ping the UMR internal IP add
29. void using this telephone equipment during an electrical storm There may be a remote risk of electric shock from lightning Treat the product with care keep it in a clean and dust free place Use only a soft damp cloth to clean the product Guidelines for safe and efficient use 35 Limited Warranty Save your original receipt You will need it for warranty repair claims Should your Dovado Product need warranty service return it to the place of purchase or contact your local Dovado Call Centre for further information Our warranty Dovado guarantees this Product to be free from defects in material and workmanship at the time of its original purchase by a consumer and for a subsequent period of one 1 year What we will do If during the warranty period this product fails to operate under normal use and service due to improper materials or workmanship Dovado subsidiaries authorized distributors or Certified Service Centers will at their decision either repair or replace the Product in accordance with the terms and conditions stipulated herein Conditions 1 The warranty is only valid if accompanied by the original receipt as issued to the original purchaser by the retailer and specifying the date of purchase and product serial number when the product is submitted for repair or service Dovado reserves the right to refuse warranty service if this information has been removed or altered subsequent to the original purchase of th
30. you can reset it to password by pushing the Reset button on the back of the UMR Warning By pushing the Reset button you will also be clearing out all the parameters and restoring everything back to the original factory default settings Please note that all your stored text messages SMS will be deleted as well System gt Remote Management The settings for enabling remote management of the UMR from another location Secure Access Port Select which port you would like to access the UMR interface page from the Internet By default remote management 1s disabled but can be enabled by selecting any of the other three ports The Standard port is port 80 which is the regular port for HTTP Example Should you wish to access the settings on your UMR from elsewhere on the internet simply open a browser type in http lt ip address of UMR gt lt port gt For instance http 183 168 0 35 4430 IP Address If remote access has been enabled then the UMR is open by default to remote access from anywhere on the Internet To limit it to a single or several designated remote locations type in the IP address es and click on Add to list After having done this all other sources besides those entered will be barred entry All changes will take effect upon restart of the UMR Advanced settings 23 System gt Dynamic DNS In most cases the operator which provides the internet service towards your UMR is handing out a constantly
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