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Service Manual - Ottobockdoc.se

1. 2 eee esee nna anu na nhau nhau aua hash uaa nn aaa nun 14 6 2 Replacing the TUSO isis os an epu 2a EFE ERE XS eRRRARS RR FUA URRERE ERE KRS ERR SEEK SERRE KERN SSRATERANSEPEKOS 14 6 3 B ltlerles EET OT TO EDS TIL 15 6 9 1 Charging the batteries uec un ease Fu Fa Eun D PER RUP enone 15 6 3 2 Replacing the Dalteries dosi oos uee Eck oet edes aoa esudERV x Fewe o Vends M a Ee so Ee Fes MSS EESaQUNE 17 6 3 2 Reinstalling the battery CODIGO ui eost nee nenne 18 6 4 Replacing the controller 2 2 eee eee eene nana nuuhu nn nun nn nn nn nun nn nn nn ann nn nn Rn 19 6 5 Side Danels syrsorna ee eee ee ems iMi IPM ee 20 6 5 1 Adapting replacing the side panels u2u02u000000200nunnnaunnnnnnn nn ann ann nun nn ann ann nun nun 20 6 5 2 Replacing the Clothing protector u zu2u0u0onoununonnunununnnnnnunnnnnnunun nn nn nun nn nn nun un nn nnn HR 22 6 6 TOOITOeSIS ooo nennen 23 6 6 1 Adapting replacing the footrests 2u 2u02u000000000n0unnnnnannnnn nun nn nuu auus aka ann nun nnn nn 23 6 6 2 Replacing the TOO DIOLTG ii ii een nina 26 6 7 Ida cl eem 27 6 7 1 Checking the general condition eese seen na anu nun nun nn ann ann ann nn nun ann nun RR R nn 27 6 7 2 Replacing the casing or inner tube for pneumatic tyres eee eee 27 6 7 3 Replacing the arive Wheel ius cs toons e Leae eee ihn 28 6 7 4 Replacing retrofitting with the drive wheel
2. Once the connection to the mains supply has been established ment Yellow LED is lit Battery is charging Yellow LED is flashing Battery is 90 charged Green LED is lit Battery is fully charged battery charger has changed to trickle charge Red LED is lit Incorrect polarity immediately unplug the mains plug and reconnect the cables with correct polarity Red LED is flashing Error in charging profile progression charging time exceeded Table 2 LED display on the charger The battery charger features a programmed recharging phase Once a discharged battery is completely charged after approximately 8 hours the battery charger can remain connected with no risk of overcharging or damaging the bottery If the power wheelchair will not be used for an extended period of time the manufacturer recom mends disconnecting the battery charger and removing the main fuse 6 3 2 Replacing the batteries A CAUTION Risk of injury due to electric current Always remove the main fuse before doing any work on the batteries NOTICE Risk of battery damage Ensure correct polarity when connecting the batteries Preparation CJ Remove the fuse see section 6 2 Tools tJ Ring or open end spanner size 11 Steps 1 Remove the fuse see section 6 2 2 Open the battery cover and remove the cover see fig 5 3 Disconnect all connection cables from the battery 4 Remove the batteries and replace them if necessary Properly re
3. tJ Ring or open end spanner size 13 40 Ottobock B400 Family Service work Steps 1 Loosen all cables connected to the seat frame by cable ties 2 Loosen the two Allen head screws on the front seat brackets 3 Loosen the two Allen head screws on the rear seat brackets 4 Remove the seat frame and replace it if required Properly reassemble all components upon completion of the work Fig 37 Standard seat replacing the seat frame 6 10 4 Standard seat Replacing the seat plate Only standard seats have seat plates Steps 1 Remove the seat cushion 2 Pull the seat plate up with a sharp tug and replace it if required Properly reassemble all components upon completion of the work Fig 38 Standard seat replacing the seat plate B400 Family Ottobock 41 Service work 6 10 5 Standard seat Changing the seat height NOTICE Risk of cable damage Make sure the cables attached to the frame with cable ties do not become damaged Changing the seat height of the B400 power wheelchair requires replacement of the seat brack ets The seat brackets are screwed directly to the frame at the front Preparation g Remove the seat Tools FJ Allen wrench size 5 J Ring or open end spanner size 13 Steps 1 Remove the black plastic caps on the rear Allen head screws 2 Loosen the Allen head screws on the rear seat brackets 3 Loosen the Allen head screws on the two front seat brackets see
4. Functional tests of the electrical components are excepted from this rule e Secure the product to prevent it from tipping over or falling e g off the workbench e Some parts of the power wheelchair such as the batteries frame seat and motors are very heavy Hoisting devices of sufficient capacity must be used where applicable e Clean disinfect the product before you start testing it Consult the instructions for use regarding product care and product specific testing instructions NOTICE Risk of damage due to unsecured screw connections Unsecured screw connections can become loose when the product is being used Secure screws and nuts The screw connections must be tight ened properly after all installation tasks Defined torque specifications must be followed Many screw connections utilise screws and nuts equipped with a thread lock If such screw connec tions need to be loosened the nuts or screws must be replaced with nuts screws supplied with a new thread lock If new screws or nuts with a thread lock are not available apply a medium strength liquid thread locking compound such as Loctite 241 or Euro Lock A24 20 to the existing screws NOTICE Risk of damage to the padding The upholstery must be adequately protected against mechanical and chemical damage during all work on the seat The backrest and seat bottom are flame retardant but nevertheless flammable They must not come into contact with open flames or embers NOTIC
5. charging of battery or faulty connections between control system and batteries Check batteries and their connections If error persists the power module may be defective Joystick displaced upon switch on Most frequent cause joystick not in home position when system switched on Make sure the user does not operate the joystick prior to system switch on If the error persists check the points in section 7 Communication error Most frequent cause defective cable between power and joystick modules Check cable for damage and if necessary replace If error persists the power or Joystick module may be defective Replacement of the connecting cable may only be carried out by individuals who have been authorised by the wheelchair manufacturer Details about cable replacement can be found in the document SK 77898 VR2 SERIES WHEELCHAIR CONTROL SYSTEM OPERATION INSTALLATION amp PROGRAM MING If error persists the joystick module may be defective Current limitation active indicator function The control system operates above the current limitation threshold for a longer time than the current limitation time The information shows the service technician that the control system was operating outside the programmed range High temperature indicator function The control system heats up to a temperature above the defined threshold Driving is interrupted until the controller has cooled Each occurrence of controller overheating Is r
6. due to contact with battery acid Smoking and open flames are prohibited while working on the batteries Sparks must be avoided Drive batteries can supply very large amounts of energy and may arc if they are short circuited There fore always disconnect the batteries when working on the motor control or wiring NOTICE Risk of battery damage In order to prevent short circuits always use insulated tools when working on the batteries Prevent deep discharge of the batteries in order to avoid loss of functionality and permanent battery damage Ensure correct polarity when connecting the batteries NOTICE Risk of damage to the battery charger Prevent overheating of the charger during the charging proc ess Ensure that the cooling fins on the back of the device are not covered INFORMATION The B400 has been tested according to EMC regulations The following particularities must be observed during operation and communicated to the user e The driving characteristics of the B400 can be affected by electromagnetic fields mobile phones or other radiating devices Therefore all mobile devices must be turned off when driving e The B400 can generate electromagnetic fields which can lead to interference with other devices Therefore the control unit must be switched off whenever it is not needed INFORMATION During extended periods of disuse or shipment of the B400 power wheelchair remove the fuse from the fuse holder to prevent
7. Brackets Elevating footrests 10 Options Front lights Rear lights Belt Kerb climber Adapter for head rest Comments Maintenance carried out by Place Date Signature 80 Ottobock B400 Family Kundenservice Customer Service Europe Otto Bock HealthCare Deutschland GmbH Max N der Str 15 37115 Duderstadt Germany T 49 0 5527 848 3433 F 49 0 5527 848 1460 healthcare ottobock de www ottobock com Otto Bock Healthcare Products GmbH KaiserstraBe 39 1070 Wien Austria T 43 0 1 5269548 F 43 0 1 5267985 vertrieb austria ottobock com www ottobock at Otto Bock Adria Sarajevo D O O Omladinskih radnih brigada 5 71000 Sarajevo Bosnia Herzegovina T 387 0 33 766200 F 387 0 33 766201 obadria bih net ba www ottobockadria com ba Otto Bock Bulgaria Ltd 41 Tzar Boris Ill Blvd 1612 Sofia Bulgaria T 359 0 2 80 57 980 F 359 0 2 80 57 982 info ottobock bg www ottobock bg Otto Bock Suisse AG Pilatusstrasse 2 CH 6036 Dierikon T 41 0 41 455 61 71 F 41 0 41 455 61 70 suisse ottobock com www ottobock ch Otto Bock CR s r o Protetick 460 33008 Zru amp Senec Czech Republic T 420 0 377825044 F 420 0 377825036 email ottobock cz www ottobock cz Otto Bock Iberica S A C Majada 1 28760 Tres Cantos Madrid Spain T 34 0 91 8063000 F 34 0 91 8060415 info ottobock es www ottobock es Otto Bock France S
8. Fig 32 Replacing the front lighting B400 Family Ottobock 37 Service work b Front direction indicator light Steps 1 Press slightly down on the notch at the top of the housing until the lug disengages 2 Fold down the cover 3 Turn the lamp anticlockwise a quarter turn and remove Properly reassemble all components upon completion of the work When carrying out the installation make sure the lug on the lamp engages in the notch on the socket Fig 33 Replacing the front direction indicator c Rear direction indicator Steps 1 Loosen two Phillips head screws and remove the glass cover 2 Pull the lamp forward out of the socket and replace it Properly reassemble all components upon completion of the work d Tail light Steps 1 Loosen two Phillips head screws and remove the glass cover 2 Pull the lamp downward out of the socket and replace it Properly reassemble all components upon completion of the work inrormaTion When carrying out the installation make sure the lug on the lamp engages in the notch on the socket Ensure the glass covers are seated properly in the housing when installing them Tighten the screws on the glass cover firmly so that moisture cannot penetrate into the lamp 38 Ottobock B400 Family Service work Fig 34 Replacing the lamps on the direction indicator light and the tail light 1 Direction indicator lamp 2 Tail light lamp 6 10 Seats A CAUTION Risk of b
9. Suite 1 01 Century Corporate Centre 62 Norwest Boulevarde Baulkham Hills NSW 2153 Australia T 61 0 2 8818 2800 F 61 0 2 8814 4500 healthcare ottobock com au www ottobock com au Beijing Otto Bock Orthopaedic Industries Co Ltd B12E Universal Business Park 10 Jiuxiangiao Road Chao Yang District Beijing 100015 P R China T 8610 0 8598 6880 F 8610 0 8598 0040 news service ottobock com cn www ottobock com cn Otto Bock Asia Pacific Ltd Suite 3218 32 F Sun Hung Kai Centre 30 Harbour Road Wanchai Hong Kong China T 852 0 2598 9772 F 852 0 2598 7886 info ottobock com hk Otto Bock HealthCare India Behind FairLawn Housing Society St Gregorios Lane Sion Trombay Road Chembur Mumbai 400071 India T 91 0 22 2520 1268 F 91 0 22 2520 1267 information indiaottobock com www ottobock in Otto Bock Japan K K Yokogawa Building 8F 4 4 44 Shibaura Minato ku Tokyo 108 0023 Japan T 81 0 3 3798 2111 F 81 0 3 3798 2112 ottobock ottobock co jp gt www ottobock co jp Otto Bock Korea HealthCare Inc 4F Agaworld Building 1357 74 Seocho dong Seocho ku 137 070 Seoul Korea T 82 0 2 577 3831 F 82 0 2 577 3828 info ottobockkorea com www ottobockkorea com Otto Bock South East Asia Co Ltd 1741 Phaholyothin Road Kwaeng Chatuchark Khet Chatuchark Bangkok 10900 Thailand T 66 0 2 930 3030 F 66 0 2 930 3311 obsea otttobock co th www ottobock co t
10. System Log VR2 is equipped with a troubleshooting report system that saves the number of events from the last eight detected system problems Through this the contents can be read Erase System Log With this function the troubleshooting report from the VR2 control can be de leted This function can only be used with the PCPb and PCPc versions of the PC programming device Table 13 Reporting functions 78 Ottobock B400 Family B400 maintenance and service plan 9 B400 maintenance and service plan Customer Reuse Year of manufacture Serial no General condition of the B400 Driving report Areas For all the components listed here check the functioning setting and screw connections and look for signs of damage or deformation In good E Setting range Damaged Exchange Replace 4 Control unit Control unit brack et Control unit cable Control panel Batteries Battery cover Cables Motors Brake release Tyres Drive wheels Castor wheels Frame Drive unit bracket Seat Back Upholstery cush lions B400 Family Ottobock 79 B400 maintenance and service plan In good a Setting range Damaged Exchange Replace Power seat adjust ments Back adjustment actuator cables Seat tilt actuator cables Seat height adjust ment actuator bars cables Footrests actua tor cables 8 Side panel Clothing protector Lighting bracket 9 Footrests
11. deep discharge of the batteries due to standby consumption 10 Ottobock B400 Family Transport and storage 2 7 Safety instructions for disposal INFORMATION If the power wheelchair is no longer in use it must be disposed of properly in accordance with national regulations All components and materials of the power wheelchair must be recycled or disposed of properly A CAUTION Risk of polluting the environment with battery acid The batteries of the power wheelchair contain a toxic acid They must not be disposed of with regular domestic waste and the battery acid must not enter the sewage system or penetrate into the ground The instructions of the battery manufacturer printed on the batteries must be observed 3 Transport and storage The following environmental conditions apply to transport and storage Ambient temperature 40 C to 65 C 3 1 Transport A CAUTION Risk of accidents due to insufficient fastening Properly fasten the B400 power wheelchair to the trans port vehicle e g with tensioning straps to secure it against shifting NOTICE Risk of damage due to falling The maximum net weight of the B400 power wheelchair is 95 kg with seat height adjustment option 20 kg Only use hoists and transport means of sufficient capacity for transport Secure the B400 power wheelchair to the means of transport e g with tensioning straps Use the eyebolts at the front and back of the power wheelchair and th
12. fig 39 4 Remove the seat brackets from the seat frame and replace if required Properly reassemble all components upon completion of the work Fig 39 Front seat brackets 6 10 6 Standard seat Adjusting the seat inclination without mechanical seat tilt The two front seat brackets are used to adjust the seat inclination There are several bore holes situated at the lower ends of the brackets Switching to a different hole changes the seat inclina tion e g top O middle 3 bottom 6 Tools O Allen wrench size 5 tJ Ring or open end spanner size 13 42 Ottobock B400 Family Service work Steps 1 Loosen the lower screw connections of the front seat brackets see fig 40 2 Push the seating unit up or down until the desired seat inclination is achieved 3 Fasten the screws on the seat brackets Properly reassemble all components upon completion of the work Fig 40 Adjusting the seat inclination 6 10 7 Standard seat Replacing adjusting the side panel bracket The attachment is located on either side on the rear cross brace under the seat Tools Allen wrench size 3 Steps 1 Loosen the two set screws 2 Remove the side panel bracket and replace or readjust as required see fig 41 item 1 Properly reassemble all components upon completion of the work Fig 41 Side panel bracket 1 Side panel bracket B400 Family Ottobock 43 Service work 6 10 8 Standard seat Replacing the backr
13. for headrest mounting 6 15 8 Retrofitting with a lap belt option The lap belt is available for both seat models and is attached to the bearing plates but not also to the back of the seat frame The belt is attached and screwed to the bearing plate with a bracket with an eyelet Fig 56 Retrofitting with a lap belt B400 Family Ottobock 55 Service work 6 15 9 Installing a luggage carrier option Preparation J First detach the rear lights if applicable Tools Allen wrench size 6 Steps 1 Mount the luggage carrier to the prefabricated bore holes in the rear frame see fig 57 Fig 57 Mounting a luggage carrier 6 15 10 Retrofitting with a crutch holder The crutch holder is screwed on to the side panel Preparation J Remove the side panel Tools J Allen wrench size 3 J Ring or open end spanner size 8 g Flat screwdriver Steps 1 Unscrew the clothing protector Hold the nuts laterally using a flat screwdriver in the process 2 Use the longer screws supplied to remount the clothing protector 3 Use the dome nuts washers supplied to mount the crutch holder 56 Ottobock B400 Family Service work Fig 58 Crutch holder 6 15 11 Retrofitting with a bag The bag is screwed on to the side panel Preparation J Remove the side panel Tools J Allen wrench size 3 J Ring or open end spanner size 8 g Flat screwdriver Steps 1 pr ge d c Unscrew the cl
14. loads must prevent the load from accidentally shifting in a dangerous manner dropping in free fall or being accidentally released When using lifting platforms ensure that the B400 power wheelchair is centred on the platform and that the anti tipper and other parts are not protruding into the danger zone 8 Ottobock B400 Family Safety instructions A CAUTION Risk due to hazardous working substances Hazardous materials may only be kept at the place of work in quantities required for ongoing tasks Regularly and safely remove waste and residue Clean up spilled substances immediately 2 5 Safety instructions for maintenance work A CAUTION Risk of injury due to pinch points For design reasons there are pinch points between the seat and frame of the B400 Special caution is required during all work on the corresponding components A CAUTION Hazards when work being carried out on the brake system Note that there is no braking function ality when the wheel lock is unlocked The brake must only be unlocked in hazardous situations and for maintenance or repairs The corresponding force required for acceleration and deceleration must come from the person pushing Once push mode is no longer needed the brake unlocking lever must be locked immediately NOTICE Risk of damage due to improper preparation for maintenance work e The B400 power wheelchair must be turned off and the fuse must be removed for all maintenance tasks
15. splash guards eee 29 6 7 5 Replacing the castor Wheels 5 ERE Eau DERE RARE ECREA wenn 30 B400 Family Ottobock 3 Tabel of contents 6 7 6 Replacing the castor TOR ehren 30 6 7 7 Installing the splash guard for the castor fork option eere 31 6 8 Control panel lighting module 2u02u00u20020000a00nunnnannnnnnnnnn ann nun nn nun ann nun a uaa u nun 32 6 8 1 Replacing the control Danel u nennen en ET nen M ERE ende 32 6 8 2 Replacing the control panel holder uuuuzu2u0u00nounuaononnnnunnnnnnununnnnn ann nn nn nun nn nnnnn HR 33 6 8 3 Mounting the lighting module zu2u2u02u2u0uoonnununnnnunnnnnnnnnnnnun nn nnnun nn nn ann nn nn nun nn nn nn 34 6 3 LIONUNG anne 36 6 91 Retrolit ng WIEN NONUNG unse een 36 6 9 2 Replacing defective lamps u u 0u u 000000000 en een wanna ana nee nennen Ten 37 6 10 SEalSs kennen 39 6 10 1 Replacing the bearing plate uuzu2u0uuououaunonnunununnunnnnnnnnnnunnnnnnnnun nn nn ann nn nn nun un nn aun uu 4a 39 6 10 2 Standard seat Replacing adjusting the back upholstery 40 6 10 3 Standard seat Replacing the seat frame uu2u02u000000000nunonannnunnnnnn nn nun nun nun 40 6 10 4 Standard seat Replacing the seat plate 2 eese nana nn ann nun nun 41 6 10 5 Standard seat Changing the seat heigh
16. the light module The lighting module is pre programmed By programming the light module can be adapted to the respective lighting see section 6 9 Programmable Default setting Possible adjustment function Operating voltage 24 V 12 V lamps must correspond to the value be of lamps changed Lamp power Jaw 5W10W Detection of errors On control detects defect in Off no error detection only use function with with driving direc driving direction indicator dis use of one driving direction indicator per side tion indicators play through rapid flashing of driving direction indicator Table 12 Programming parameters for light module 8 4 4 Reporting functions The following functions are logged by the VR2 control and can be read with the corresponding hardware Function Deseripton CT Memory Functions VR2 is equipped with a timer and troubleshooting report function They can be read and deleted with the help of the PP1a or PC programming device Read Timer VR2 is equipped with a timer that records the hours of operation of the wheel chair The timer starts running as soon as the Joystick is moved out of the home position and stops running when the joystick returns to the home position The timer records the number of hours for which the wheelchair is in use Clear Timer With this function the VR2 control timer is reset This function can only be used with the PCPb and PCPc versions of the PC programming device Read
17. the micro switch is enabled by the metal tab This reduces the speed activation of creep speed 7 If required replace the controller control panel with the version designed for additional power functions see section 6 4 6 8 8 Connect the actuator to the controller input Al or A2 see fig 67 9 Install the seat back on the bearing plate see section 6 10 1 10 Complete the seat with side panels footrests etc 11 Attach the bellows 12 Check the functioning of the power seat height adjustment feature Fig 64 Retrofitting with seat height adjustment unit 6 16 5 Installing the changeover box The changeover box for 493T65 SK012 power options is a switchable Y cable enabling the con nection of two additional power functions to an actuator input The changeover box is required for actuation of a third additional power function Depending on the position of the switch on the Y cable the first or another additional power function can be actuated via the control panel Preparation Remove set aside the control panel Tools Allen wrench size 3 64 Ottobock B400 Family Service work Steps 1 Take the side panel out of the bracket on the control panel side 2 Loosen the set screws on the sliding nuts on the control panel holder 3 Slide the changeover box on to the profiled rail and secure the sliding nut fig 65 1 4 Attach the control panel holder again 5 Connect the Y cable to inpu
18. to worn or defective tyres Replace wheels with PU tyres if the material is cracking or damaged or when the tread becomes worn down to such an extent that there is only 5mm of radius left on the outer edges of the tyre Replace the casing of pneumatic tyres if it is bald or shows signs of cracking or other damage The B400 power wheelchair is propelled by two 14 drive wheels optional 12 5 Two 9 castor wheels are used for steering optional 8 6 7 1 Checking the general condition INFORMATION Direct sunlight UV light causes the tyres to age prematurely As a result the tread surface hardens and corner pieces break out of the tread INFORMATION Avoid parking the wheelchair outdoors whenever possible The tyres should be replaced every 2 years regardless of wear and tear If the wheelchair is parked for an extended period of time or the tyres overheat e g in the vicinity of radiators or in case of exposure to strong sunlight behind glass the tyres may become permanently deformed Therefore sufficient clearance should always be maintained from sources of heat and the wheelchair should be moved frequently or placed on blocks for storage Steps 1 Verify the tyre condition in regards to tread porosity and cracking 6 7 2 Replacing the casing or inner tube for pneumatic tyres Both the castor and the drive wheels have two piece rims that can be separated through remov ing of the Allen head screws Tools J Pl
19. wheelchair all offering the same setting and attachment options The lengths and positions of the footrests can be individually adjusted to the wheelchair user As an alternative to the standard version elevating footrests with calf and knee pads may be installed Tools Allen wrench size 5 Allen wrench size 6 J Ring or open end spanner size 10 a Adapting to the lower leg length Steps 1 Pull the footrest lock lever back and pull the footrest up and out see fig 13 2 Loosen the two set screws see fig 14 3 Adjust the length by pulling out or pushing in the footrest tube Properly reassemble all components upon completion of the work Fig 13 Unlocking the footrest B400 Family Ottobock 23 Service work Fig 14 Adjusting the lower leg length 1 Set screw b Adapting to thigh length This setting is changed on the footrest holder mounted to the seat frame Steps 1 Pull the footrest lock lever back and pull the footrest up and out see fig 13 2 Loosen the two Allen head screws on the back of the adapter 3 Loosen the two Allen head screws found on each of the left and right sides of the seat frame 4 Disconnect the footrest tube from the adapter or adjust it to a different length Properly reassemble all components upon completion of the work Fig 15 Adapting the footrest to the thigh length c Installing elevating footrests with calf and knee pads Tools Allen wrench s
20. 2 b Bottom connect the actuator ratchet bolt to the locking mechanism on the cross brace fig 60 3 4 If required replace the controller control panel with the version designed for additional power functions see section 6 4 6 8 5 Connect the actuator to the controller input A1 or A2 see fig 69 6 Check the functioning of the back angle adjustment feature Properly reassemble all components upon completion of the work Risk of damage to cables due to protrusion into the adjustment area Fasten the connection cables to the frame with cable ties to prevent them from extending into the adjustment area 58 Ottobock B400 Family Service work Fig 60 Retrofitting with power back angle adjustment 6 16 2 Retrofitting with power seat tilt optional The B400 power wheelchair can be retrofitted with two seat tilt versions a Seat tilt to 45 The seat tilt option is delivered as a preassembled unit fig 61 1 Preparation O Turn the control unit off Remove the fuse see section 6 2 Remove the footrest see section 6 6 1 CJ Remove the seat frame see section 6 10 3 CJ Remove the backrest see section 6 10 8 Remove the seat brackets Tools J Allen wrench size 5 6 tJ Ring or open end spanner size 13 Steps 1 Mount the front seat brackets fig 61 2 2 Mount the rear seat brackets using the distance bushings fig 61 3 3 Mount the bearing plate to the tilt frame to accommoda
21. 4 e Please read this document carefully e Follow the safety instructions 1 1 Foreword This service manual describes all regular maintenance tasks as well as repair and replacement tasks for the B400 from year of manufacture 2013 It includes all information required by dealers in order to correct functional and mechanical defects in components of the B400 The information in this service manual is essential in order to work on the B400 correctly and safely This is why this document in particular the section Safety instructions must be read carefully by all persons working on the B400 This ensures that the functionality of the B400 is fully utilised 1 2 Intended use The B400 power wheelchair is intended as a means of conveyance in indoor and outdoor areas for individuals with limited mobility The B400 power wheelchair may only be used by persons who have the required physical and mental capabilities Any other use is considered improper use The manufacturer is not liable for any personal injury or damage to property resulting from improper use the user has sole liability in such cases The B400 power wheelchair may only be used by appropriately trained persons Training is one of the prerequisites in order to protect against personal risks and to operate the B400 power wheelchair safely and properly 6 Ottobock B400 Family Safety instructions 2 Safety instructions 2 1 Explanation of symbols Warnings regardin
22. 5 3 Retrofitting with mechanical back angle adjustment een nnns 52 6 15 4 Retrofitting with kerb CIMDET 2 2 2 53 6 15 5 Retrofitting with rearview Mirror 2 2u2u2uu2u2uannnnnnnunnn nu nn nun nn nn nnn nn nn nun un nn nn ann nn nn nun un nn nnn HR 53 6 15 6 Installing castor swivel lock option 2 eee eene ann ann nun nnn nun nun nn nnn nn 54 6 15 7 Installing the bracket for headrest mounting option eee nnn 55 6 15 8 Retrofitting with a lap belt option eee eene nena nun nun nun nun ann ann ann nn 55 6 15 9 Installing a luggage carrier option uu2u020000000000nannnnn ann nnn nun nun nun nun ann ann nn 56 6 15 10 Retrofitting with a crutch holdef ico ele ak 56 6 15 11 Retrofitting with a bag uuscceccccecncceccenenecnsnenesecnenenecesaenenesnenesecasnenenesaeaenecaensnenseannenssasa 57 4 Ottobock B400 Family Tabel of contents 6 16 Power seat TUnclioflis i sorte need 58 6 16 1 Retrofitting with power back angle adjustment optional e 58 6 16 2 Retrofitting with power seat tilt optional eee 59 6 16 4 Retrofitting with seat height adjustment optional eere nnn 63 6 16 5 Installing the changeover DOX eiiis essen nu nunasauhuhusunhuhu aun hn nn nn a4 ERRARE nn 64 6 16 6 Attaching the Y splittef iin zen ua aaa ee pn eux av ka sad aa eau de Fas REEAuS a
23. A e Power profile 1 100 e Power profile 2 50 i e the VR2 control has a level of 70 A in profile 1 but a level of 50 of 70 A 35 A in profile 2 Number of Drive Profiles O 5 The VR2 control can be operated with a single or with multiple Profiles driving profiles A driving profile consists of programmable parameters such as acceleration deceleration turn acceleration turn deceleration forward speed reverse speed and turning speed The number of driving profiles is specified via the programmable parameter Number of Drive Profiles If the parameter Number of Drive Profiles is set to O there is one setting for each of the parameters listed above The maximum speed setting of the control system can be changed using the keys for maximum speed or extension reduction of the profiles If the parameter setting for Number of Drive Profiles has a value of 2 to 5 the corresponding number of driving profiles exists and each of the listed parameters can be set separately in each profile Then the keys for maximum speed or extension reduction of the profiles can be used to switch between the existing profiles Although a series of driving profiles can be set to 1 the operation of them is the same as in the case of a setting of O However the maximum speed cannot be changed B400 Family Ottobock 75 VR 2 wheelchair control Installation and programming Minimum Accel 1 increments Setting of minimum forwar
24. All faults that have occurred are saved in a list and can be called e g during a general overhaul of the B400 see section 8 4 4 The saved data can be used to determine future service and maintenance intervals for example 7 1 Troubleshooting steps To ensure efficient and successful troubleshooting proceed as follows J Ascertain whether there is a concrete factor triggering the error or whether the error occurs sporadically J Determine the error type CJ Check the table of error types section 7 3 table 7 to determine the possible cause and carry out the recommended tests and corrective actions 7 2 Troubleshooting via battery capacity LED display Error messages are displayed via the battery capacity LED display as follows LED display Rapid flashing The control system detects an error Interpret the flashing signals see table 6 Connect the programming device read off the error code see table 7 and determine the error type see table 8 Slow flashing The control system does not reg Ister an error trigger but an error was possibly triggered before The fewer LEDs are flashing the more the battery has been discharged Read the diagnostics report from the control system and determine the error type see section 7 3 Charge the batteries Display continu ously illuminated Display not illumi nated Table 5 B400 Family The control system does not reg Ister an error trigger
25. E Risk of damage due to improper cleaning after completion of the maintenance tasks The B400 may not be cleaned with a Jet of water or a pressure washer under any circumstances A cloth or sponge may be used for cleaning Water must not come into direct contact with the motor under any circumstances Check the driving behaviour of the B400 power wheelchair after cleaning it B400 Family Ottobock 9 Safety instructions INFORMATION The tyres of the B400 power wheelchair contain chemical substances that may react with other chemi cal substances e g cleaning agents acids etc 2 6 Safety instructions for maintenance work on electrical components NOTICE Risk of damage due to improper preparation for maintenance work e f the driving function is not required turn off the control unit or jack up the drive wheels in order to prevent uncontrolled operation through accidental joystick activation e When carrying out maintenance work make sure water does not come into direct contact with the electronics or the battery e When attaching plug connectors on the controller make sure the contacts are assigned correctly A CAUTION Risk of injury when work being carried out on the battery Only use Ottobock battery chargers which have been tested and approved for use with the given batteries by the manufacturer observe informa tion on battery charger Failure to do so can result in a battery explosion and endangerment to health
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27. Ottobock B400 Family Service work Fig 63 Retrofitting with 20 seat tilt 6 16 4 Retrofitting with seat height adjustment optional The seat height adjustment feature is supplied as a preassembled unit fig 64 1 Preparation Remove the old seat including the seat plate and seat frame Tools J Ring or open end spanner size 13 Allen wrench size 5 Steps 1 Mount the front seat brackets fig 64 2 2 Mount the rear seat brackets using the distance bushings fig 64 3 3 Mount the bearing plate to the seat height adjustment mounting unit to accommodate the patient s seat depth 4 Mount the seat height adjustment mounting unit on to the wheelchair frame with the seat brackets 5 Fasten the additional cables to the frame with cable ties to prevent them from extending into the adjustment range INFORMATION The cables are routed from the opening of the top expansion bellows plate along the angled cable tracks on the right and left fig 64 4 to the controller Make sure the cable length is sufficient for all seat heights and the cables cannot be crushed 6 Adjust the metal tab of the microswitch fig 64 5 The adjustment is made by changing the length and moving the metal tab to the right or the left Make sure the metal tab cannot crush the microswitch B400 Family Ottobock 63 Service work INFORMATION As soon as the seat height adjustment unit is moved out of the lowermost position
28. S T Fig 45 Replacing the spring element 6 13 2 Adjusting the spring element Preparation Remove the battery cover see fig 5 Steps 1 Twist the adjustment ring on the spring element see fig 45 item 1 a Twist the adjustment ring to the right the spring travel is shortened b Twist the adjustment ring to the left the spring travel is lengthened B400 Family Ottobock 47 Service work 6 13 3 Replacing the floating discs on the rocker arm INFORMATION The floating discs should be replaced on both sides Three floating discs with collars and three floating discs without collars are used per rocker arm The floating discs without collars can be removed through removal of the Allen head screws see fig 46 The floating discs with collars are inserted from the inside into the drill holes on the rocker arm not illustrated To replace these floating discs it is necessary to detach the rocker arm The floating discs between the drive bracket and the rocker arm should be 3 mm wide If they have been worn down to less than 1 5 2 mm in width they must be replaced immediately Preparation CJ Remove the drive wheel see section 6 7 3 CJ Remove the battery see section 6 3 2 C Remove the spring element see section 6 13 1 Tools tJ Ring or open end spanner size 13 Allen wrench size 6 Steps 1 Loosen the screws on the rocker arm see figs 46 and 47 Unscrew the Allen head screws fro
29. South Africa Pty Ltd Building 3 Thornhill Office Park 94 Bekker Road Midrand Johannesburg South Africa T 27 0 11 312 1255 info southafrica ottobock co za www ottobock co za Americas Otto Bock Argentina S A Av Cabildo 924 CP 1426 Ciudad Aut noma de Buenos Aires Argentina T 54 0 11 4706 2255 F 54 0 11 4788 3006 atencionclientes ottobock com ar www ottobock com ar Otto Bock do Brasil Ltda Rua Jovelino Aparecido Miguel 32 13051 030 Campinas S o Paulo Brasil T 55 0 19 3729 3500 F 55 0 19 3269 6061 ottobock ottobock com br www ottobock com br Otto Bock HealthCare Canada 5470 Harvester Road Burlington Ontario L7L 5N5 Canada T 1 0 289 288 4848 F 1 0 289 288 4837 infocanada ottobock com www ottobock ca Otto Bock HealthCare Andina Ltda Clinica Universitaria Telet n Autopista Norte km 21 La Caro Chia Cundinamarca Bogota Colombia T 57 0 18619988 F 57 0 18619977 info ottobock com co www ottobock com co Otto Bock de Mexico S A de C V Prolongaci n Calle 18 No 178 A Col San Pedro de los Pinos C P 01180 Mexico D F Mexico T 52 0 55 5575 0290 F 52 0 55 5575 0234 info ottobock com mx www ottobock com mx Otto Bock HealthCare Two Carlson Parkway North Suite 100 Minneapolis MN 55447 USA T 1 0 763 553 9464 F 1 0 763 519 6153 usa customerservice ottobockus com www ottobockus com Asia Pacific Otto Bock Australia Pty Ltd
30. adjust it to user requirements by turning it manually B400 Family Ottobock 53 Service work Fig 53 Retrofitting with rearview mirror 6 15 6 Installing castor swivel lock option INFORMATION The swivel locks prevent the castors from turning In addition they counteract possible fluttering when driving straight forward for a longer time Preparation Remove the castor fork Tools FJ Allen wrench size 5 Steps 1 Remove the cover caps from the front frame 2 Put together the spring and axle of the castor swivel lock kit fig 54 1 3 Insert the axle and spring of the castor swivel lock from beneath through the receiving hole in the frame and affix with Allen head screws fig 54 2 4 Secure the plastic locking lever with lock washers above below fig 54 34 5 Screw the locking screws into the frame fig 54 3B Properly reassemble all components upon completion of the work Fig 54 Mounting the castor swivel lock 54 Ottobock B400 Family Service work 6 15 7 Installing the bracket for headrest mounting option The headrest bracket is attached to the back frame Tools Allen wrench size 3 J Ring or open end spanner size 10 Steps 1 Attach the bracket to the top of the back tube with two screws A round back tube requires an adapter plate in order to compensate for the curvature can be ordered separately The holes are predrilled Fig 55 Installing a bracket
31. amp PROGRAMMING 8 4 1 Speed settings Acceleration Steps of one Setting of forward and backward acceleration of the wheelchair from Oto 100 A high value enables fast acceleration This programmed ac celeration value appears when a speed setting of 5 has been selected Its value for other settings depends on the value of the parameter Minimum Acceleration Deceleration Steps of one Setting of the forward and backward deceleration or brake from O to 100 of the wheelchair A high value enables rapid deceleration This programmed de celeration value appears when a speed setting of 5 has been selected Its value for other settings depends on the value of the parameter Minimum Deceleration Turn Acceleration Steps of one Setting of turn acceleration of the wheelchair from O to 100 A high value enables fast acceleration This programmed ac celeration value appears when a speed setting of 5 has been selected Its value for other settings depends on the value of the parameter Minimum Turn Acceleration Turn Deceleration Steps of one Setting of the turn deceleration or brake of the wheelchair from O to 100 A high value enables rapid deceleration This programmed de celeration value appears when a speed setting of 5 has been selected Its value for other settings depends on the value of the parameter Minimum Turn Deceleration 74 Ottobock B400 Family VR 2 wheelchair control Installation and programming Forwar
32. anel and replace it with a new one Properly reassemble all components upon completion of the work Fig 25 Replacing the control panel OF N A ON OW O Fig 26 Control panel VR2 version A B 1 Joystick 5 Speed button fast Direction indicator key right left 6 Speed level indicator LED display 3 Additional power functions selection key 7 Warning flasher on off 3A LED for power seat tilt 8 Horn If toggle switch activated power 9 Lights on off footrests see section 7 5 10 On Off button 3B LED for power back angle adjustment 11 LED battery capacity indicator 4 Speed button slow 12 Bottom see fig 25 32 Ottobock B400 Family Service work The control panel version A has supplementary keys for controlling the lighting function Key fume O Light key Turns the front rear lights on and off Warning flasher key Turns the warning flasher on and off all four direction indicators flash simultaneously Direction indicator right Turns the direction indicators on and off indicators automatically stop left flashing after 20 seconds Table3 Supplementary function keys on control panel version A 6 8 2 Replacing the control panel holder The control panel holder for the B400 power wheelchair is clamped to the underside of the armrest with a linear guide Preparation J Remove the side panel J Remove and set aside the control panel Tools O Allen wrench size 3 Steps 1 Remove the side
33. arger Use of incorrect batteries Select an appropriate battery type by referring to the instructions for use Motor is blocked or a brake is jammed Replace motor Table9 Additional errors 72 Ottobock B400 Family VR 2 wheelchair control Installation and programming 8 VR 2 wheelchair control Installation and programming 8 1 Overview The VR2 control offers the possibility of showing causes of error messages on the disploy Root causes of faults in the drive and in the power options are identified through flashing LEDs of the control unit see section 7 2 Changes in parameters can be made with the hand held programming device or via a PC soft ware interface cable each of which can be ordered separately 8 2 Installation and wiring VR2 CONTROLLER CONNECTION VR2 50 70 Motor 1 BATTERY Motor 2 Motor brake ve Motor brake ve Motor brake ve En ao Motor brake ve Motor ve t c Motor ve Motor ve v Motor ve Circuit I breaker L O 12V 24V Brake Fig 67 Connections on controller 8 3 Programming tools A WARNING Risk of injury due to faulty programming Programming may only be carried out by qualified employees who are very familiar with the VR2 control Faulty programming can lead to wheelchair settings that pose a risk to the safety of the user Neither Ottobock nor the control manufacturer is liable for loss or damage due to modifi
34. assemble all components upon completion of the work B400 Family Ottobock 17 Service work Fig 6Disconnecting the connection cables 6 3 3 Reinstalling the battery cable Risk of battery damage Ensure correct polarity when connecting the batteries Preparation CJ Remove the battery cover see section 6 3 2 CJ Remove the fuse see section 6 2 CJ Remove the batteries see section 6 3 2 Tools Allen wrench size 3 tJ Ring or open end spanner size 11 Steps 1 Disconnect the old main battery cable from the controller for connections on the controller see fig 7 2 Unscrew the fuse holder of the old fuse cable from the frame 18 Ottobock B400 Family Service work Connect the new battery main cable to the controller Screw the fuse holder of the new fuse cable to the frame Reinsert reconnect the batteries oN SS E Connect the battery cable at the proper location on the battery Properly reassemble all components upon completion of the work Fig 7 Controller with connector plugs 1 Main battery cable connector 2 Motor plugs 6 4 Replacing the controller Replacing the controller is necessary both during replacement and during installation of power seat options or lighting in conjunction with the extended control panel version A see section 6 8 1 I Controller standard 493U65 SK001 I Controller additional power functions 493U65 SK006 for controlling actuators for the po
35. astic tyre lever J Inner tube repair kit Allen wrench size 6 Steps Let the air out of the tyre Loosen all five Allen head screws Separate the two pieces of the rim Pry back the casing from the edges of the rim Push the valve completely through to the inside of the rim and pull out the tube Yo o qe Repair the tube with a conventional bicycle tube repair kit or replace tt Properly reassemble all components upon completion of the work B400 Family Ottobock 27 Service work Fig 19 Removing the casing 6 7 3 Replacing the drive wheel NOTICE Risk of damage due to improper preparation for maintenance work Use suitable objects such as wooden blocks to secure the B400 power wheelchair against sliding or tipping The drive wheels must rotate freely Steps 1 Jack up the drive wheels 2 Loosen all four Allen head screws remove the wheel and replace it if required Properly reassemble all components upon completion of the work inrormaTiON When reassembling the wheel tighten all four Allen head screws with a torque of 25 Nm Fig 20 Removing the drive wheel 28 Ottobock B400 Family Service work 6 7 4 Replacing retrofitting with the drive wheel splash guards NOTICE Risk of damage due to improper preparation for maintenance work Use suitable objects such as wooden blocks to secure the B400 power wheelchair against sliding or tipping The drive wheels must rotate freely Th
36. available lighting for the B400 power wheelchair can be retrofitted at any time a Front lights The front lights are attached to the side panel Preparation Mount control panel version A and lighting module see section 6 8 1 6 8 3 J Remove the side panel Tools Allen wrench size 3 Steps 1 Unscrew the plastic adapter on the side panel 2 Insert the light holders into the outer slots and screw in see fig 30 3 Guide the lighting cable around the seat frame and secure with cable ties 4 Connect the lighting cable to the controller below the seat at the designated input Properly reassemble all components upon completion of the work Fig 30 Retrofitting with front lights b Rear lights The rear lights are attached to the back of the drive unit bracket with two holders Tools Allen wrench size 5 Steps 1 Insert pan head screws through the drive unit bracket from the inside 2 Secure the pan head screws with two lock nuts 36 Ottobock B400 Family Service work Fig 31 Retrofitting with rear lights 6 9 2 Replacing defective lamps Tools Allen wrench size 3 I Flat screwdriver narrow a Front lights Steps 1 Loosen the Allen head screw 2 Take the front LED light out of the holder as a complete part 3 Disconnect the cable from the front LED light 4 Replacing the front LED light Properly reassemble all components upon completion of the work
37. ay only be completed by qualified personnel Only original spare parts may be used for all service and maintenance tasks NOTICE Risk of damage caused by not adhering to maintenance intervals The manufacturer recommends having the B400 power wheelchair inspected and maintained for functionality and operational safety by authorised qualified personnel once a year In case of frequent user changes growing children or youths or users with changing clinical pictures the wheelchair should be inspected adjusted and maintained twice a year B400 Family Ottobock 7 Safety instructions NOTICE Risk of damage caused by failure to comply with the service documentation Knowledge of the service instructions and the instructions for use is a prerequisite for proper service The service and maintenance instructions must be read carefully before commencing work The service manual applies in conjunction with the instructions for use and the spare parts catalogue All docu ments must be used together All safety instructions contained in this service manual and all other applicable documents must be observed and complied with They must be available to service and maintenance personnel at all times NOTICE Risk of damage due to excessive heat or cold The B400 may only be operated in the temperature range from 25 C to 50 C It must not be operated at temperatures outside this range NOTICE Risk of damage due to overloading The max
38. but an error was possibly triggered before The control system is not being supplied with power Identifying the LED error message Read the diagnostics report from the control system and determine the error type see section 7 3 Check battery charge level Check all connec tions between the battery and the control system If the connections are alright the power module may be defective Ottobock 67 Diagnostics The following list describes the error messages flashing signals in the battery capacity LED display field as well as the possible causes and remedies Low battery capacity Battery deep discharge Charge battery Battery cable faulty defective connection to Check connection to bat battery tery charge battery if con nection good Defective cables on left e g defective plug con Check connections to left motor nection motor Defective motor Check motor Short circuit in connection e g cable break Check connection of battery from battery to left motor to left motor Defective cables on right e g defective plug con Check the connections to motor nection the right motor Defective motor Check motor Short circuit on the bat e g cable break Check battery connection to tery connection to the right motor Driving function blocked Battery charger may Disconnect battery charger due to external factors be connected the right motor Joystick error Controller erro
39. cation of the factory set control system program B400 Family Ottobock 73 VR 2 wheelchair control Installation and programming 8 3 1 Hand held programming device INFORMATION Please read the PP1a programming device user manual before using such a device Should you wish to reprogram the control system make sure you consider all limitations described in the user manual for the wheelchair Document all modifications for further reference The PP1a hand held programming device enables access to programmable parameters for adjusting the wheelchair to the individual requirements of the patient as well as to read error reports and timer information See section 8 4 It is connected to the control system via a con nector for making changes to the program settings Further information regarding use of the hand held programming device can be found in the Programming and Diagnostics user instructions for the PP1a hand held programming device 8 3 2 PC programming device The PC programming device enables the same access as the PP1a hand held programming device Further information regarding use of the software packages with the VR2 control can be found in the documentation supplied with the software 8 4 Programmable parameters A selection of the programmable parameters available are given below Information regarding further programming can be found in the document VR2 SERIES WHEELCHAIR CONTROL SYSTEM OPERATION INSTALLATION
40. cted el E 3coo 4 4 Rightmotor disconnected o sooo 8 9 JCaobleemonletmotr SSS So1_ 8_ _ Cable error tft motor seo0 15 jCobleemonrghtmotr E01 5b jCobleemonrghtmotr 4401 8 8 Control system error I a as communication error Error S Flashing LEDs for speed RM no 0 Fr error noi j FE S 102 jlytikemo mo 7 Io osike O ma p Jo emer a displaced upon switch on 7902 High temperature D Other 7 or 7 or Possible control system error codes Table 7 List of error codes w r B400 Family Ottobock 69 Diagnostics Cause Remedy Low battery voltage The control system registers drop in battery voltage to below 16 V Check battery level and connections to control system If error persists the power module may be defective nrormation Should error code 2C02 appear the control system creates a report of the frequency at which shutdown occurs due to low battery voltage Left motor disconnected The control system registers disconnection of the left motor Check left motor and its plug connections cables If error persists the power module may be defective INFORMATION f the outputs on the left and right motors were programmed with left and right mixed up this section relates to the right motor If you have any questions please contact Ottobock Cable error left motor The control s
41. d Speed Steps of one Setting of the minimum and maximum forward speeds of the from O to 100 wheelchair A high value enables a high speed The minimum value appears if the speed setting 1 has been selected and the maximum value appears when the speed setting 5 has been selected Reverse Speed Steps of one Setting of the minimum and maximum reverse speeds of the from O to 100 wheelchair A high value enables a high speed The minimum value appears If the speed setting 1 has been selected and the maximum value appears when the speed setting 5 has been selected Turning Speed Steps of one Setting of the minimum and maximum turning speeds of the from O to 100 wheelchair A high value enables a high speed If Drive Profile O has been selected the minimum value appears for speed setting 1 and the maximum value appears when speed setting 5 has been selected Power Steps of one Setting of wheelchair power level Power is understood to be from 0 to the ability e g to negotiate hills or overcome obstacles If the 100 power is set to 100 the wheelchair can be operated at its full power Settings of less than 100 lead to lower power performance levels Power settings are usually made to avoid damage to corridors and furniture when the wheelchair is being used indoors The driving profiles can be set independently of each other i e different profiles can be defined for inside and outside areas Program example e Maximum current 70
42. d and backward acceleration of the eration of parameter wheelchair Acceleration This percentage acceleration value appears if the speed has been set to 1 Program example e Acceleration 80 and minimum acceleration 25 e Acceleration for level 1 25 of 80 20 e Speed settings 2 3 and 4 are linearly interpolated between 20 and 80 e Acceleration for level 2 35 e Acceleration for level 3 50 e Acceleration for level 4 65 Minimum Decel 196 increments Setting of the minimum forward and backward deceleration of eration of parameter the wheelchair Deceleration This percentage deceleration value appears if the speed has been set to 1 Program example e Deceleration 80 and minimum deceleration 25 e Deceleration for level 1 25 of 80 20 e Speed settings 2 3 and 4 are linearly interpolated between 20 and 80 e Deceleration for level 2 35 e Deceleration for level 3 50 e Deceleration for level 4 65 Minimum Turn Ac 1 increments Setting of minimum turn acceleration of the wheelchair celeration of parameter This percentage turn acceleration value appears if the speed Turn Accelera has been set to 1 Program example tion value e Turn acceleration 80 and minimum turn acceleration 25 e Turn acceleration for level 1 25 of 80 20 e Speed settings 2 3 and 4 are linearly interpolated between 20 and 80 e Turn acceleration for level 2 35 e Turn acceleration for level 3 50 e Turn acc
43. e defined anchor points in the transport vehicle Before transporting the power wheelchair switch off the control unit and engage the brake You can reduce the size of the power wheelchair for transport by folding down the back rest and removing the side panels and footrests B400 Family Ottobock 11 Transport and storage Fig 1 Eyebolts 1 Eyebolts front 2 Eyebolts rear 3 2 Storage INFORMATION If the B400 power wheelchair is not moved for several days permanent colour changes may occur in the regions where the wheelchair is in contact with the support surface The manufacturer thus rec ommends ensuring that a suitable surface is provided if the wheelchair is to be parked for extended periods of time The B400 power wheelchair must be stored in an enclosed room Remove the main fuse as otherwise there Is a risk of deep discharge The storage location must be dry and have sufficient air circulation Humidity must not build up The B400 power wheelchair must not be subjected to any damaging exterior influences e g rain snow or strong solar radiation during storage The manufacturer recommends storing the B400 power wheelchair with slightly elevated tyre pressure and using assembly stands or wooden blocks in order to raise the tyres completely off the ground in order to protect them from ground frost Regularly rotating the wheels helps prevent flat spots 12 Ottobock B400 Family Required tools and accessori
44. e may be defective Possible joystick error The control system recognises a problem with the internal joystick or if a communication error exists between the Joystick module and the power module Replacement of the joystick and all subsequent tasks may only be carried out by individuals who have been authorised by the wheelchair manufacturer 7100 7101 Loss of communication connection to joystick Check joystick cable ribbon cable on the joystick connections and associated sockets 7102 Loss of power to Joystick Check joystick cable ribbon cable on the Joystick connections and associated sockets 7103 7104 Internal error trigger Check joystick cable ribbon cable on the joystick connec tions and associated sockets Check whether the cable is connected correctly to the Joystick and the PCB 70 Ottobock B400 Family Diagnostics No Cause Remedy Possible control system error The control system registers an internal problem Repair of the control system may only be car ried out by an authorised specialist Electromagnetic brake error The control system registers a problem with the electromagnetic brakes or the connections to them 1505 Error triggering by left brake 1506 Error triggering by right brake Check connections and electromagnetic brake If error persists the power module may be defective High battery voltage The control system registers a battery voltage of more than 35 V Most frequent causes over
45. e screw in the rotary joint against rotating using the flat screwdriver see fig 48 arrow and loosen the hex nut in the battery compartment B400 Family Ottobock 49 Service work Properly reassemble all components upon completion of the work Make sure the large steel disc is positioned between the rocker arm and the driver bracket Fig 48 Rocker arm pivot 6 14 Brakes and brake release The brake release units are located on the left and right sides of the motors They are functional components of the drive motors and cannot be repaired separately Should no braking effect be available the motor must be replaced see section 6 12 6 15 Accessories 6 15 1 Retrofitting with mechanical seat tilt Preparation J Remove the seat plate Tools Allen wrench sizes 2 4 5 J Ring or open end spanner sizes 10 13 Steps 1 Remove the plug from the frame 2 Insert the lower receiver for the gas spring into the frame on the left side into the frame cut out fig 49 1 on the right side into the semi oval frame hole fig 49 2 3 Insert the Allen head screw from above Slide on the supplied distance bushings from below and secure with nuts fig 49 3 Distance bushings must be used to prevent the frame warping 4 Insert an Allen head screw at the third attachment point of the lower gas spring receiver into the existing bore hole beneath the drive unit bracket and tighten fig 49 4 5 Remove the fro
46. e splash guard is screwed on above the wheel flange Preparation Remove the drive wheels see section 6 7 3 CJ Remove the motor only for retrofitting see section 6 12 Tools O Allen wrench size 4 J Ring or open end spanner size 10 Steps Loosen 2 x self locking nuts on the splash guard Only for retrofitting Insert the mounting screws into the frame from the inside Make sure the mounting screws are held in the square holes in the frame Slide the splash guard over the mounting screws ae 5 d Attach 2 x washers and tighten the self locking nuts Properly reassemble all components upon completion of the work Fig 21 Loosening the hex nuts on the splash guard B400 Family Ottobock 29 Service work 6 7 5 Replacing the castor wheels NOTICE Risk of damage due to improper preparation for maintenance work Use suitable objects such as wooden blocks to secure the B400 power wheelchair against sliding or tipping The drive wheels must rotate freely INFORMATION When installing the castor wheel ensure that the castor and drive wheels are aligned Tools g 2 x Allen wrench size 4 Steps 1 Remove the Allen head screws on the castor fork 2 Remove the castor wheel and replace it if required Properly reassemble all components upon completion of the work Tighten the Allen head screw to 10 Nm Fig 22 Castor wheel 6 7 6 Replacing the castor fork INFORMATION Do not tigh
47. eating The vent openings on the back of the charger must not be cov ered e Turn off the control unit during the charging process so that the entire charging current flows to the battery e Avoid dust and dirt Only clean with a dry cloth The remaining battery capacity determines the range of the B400 power wheelchair The follow ing factors influence battery capacity J Ambient temperature J Age of the batteries Driving load Charging method Prolonged driving at the lower end of the battery indicator results in deep discharge which causes battery damage In addition there is the risk that the B400 power wheelchair will stop when the battery is fully discharged and put the user in a dangerous situation Tools Battery charger provided by Ottobock Steps 1 Turn the control unit on the power wheelchair off 2 Insert the plug of the battery charger into the charging receptacle on the underside of the control panel 3 Connect the battery charger to a wall outlet The batteries will start charging automatically and the current charge status is indicated on the LEDs of the battery charger see Table 2 4 When the charging process is finished disconnect the mains plug and the battery charger plug on the control panel 5 Turn on the control unit the power wheelchair is now ready to use 16 Ottobock B400 Family Service work The battery charger indicates the following states All LEDs light up for a mo
48. ecorded in the system report Table8 Error types causes and remedies B400 Family Ottobock 71 Diagnostics 7 4 Additional errors not displayed This category includes errors which are not shown by the hand held programming device or the LED display Reasons for this can be that the control unit cannot be switched on the error is not severe enough or the control system cannot recognise the error for other reasons bee emmecme meh Control system There is no connection between the battery Check plug connection power module does not switch on and the control system if error persists the power module may be defective Faulty cable connection between power and Check plug connection joystick modules if the connection is function Check modules ing one of the modules may be defective Wheelchair only The control system was not programmed Program the moves slowly properly speed A speed limiting function is active Switch off the limiting function Defective motor or defective brake Check or replace the motor or brake Wheelchair not Motor or brake error Check or replace the motor or brake driving straight Motor or one Motor or brake error Check or replace the motor or brake brake is hot Battery is dis Use of old or damaged Check the battery and replace if charging too batteries necessary quickly Use of a defective or unsuitable battery Replace battery charger charger check operation of battery ch
49. eleration for level 4 65 Minimum Turn 1 increments Setting of the minimum turn deceleration of the wheelchair This Deceleration of parameter percentage turn deceleration value appears if the speed has Turn Decelera been set to 1 Program example tion e Turn deceleration 80 and minimum turn deceleration 25 e Turn deceleration for level 1 25 of 80 20 e Speed settings 2 3 and 4 are linearly interpolated between 20 and 80 e Turn deceleration for level 2 35 e Turn deceleration for level 3 50 e Turn deceleration for level 4 65 Table 10 Programming speed parameters 76 Ottobock B400 Family VR 2 wheelchair control Installation and programming 8 4 2 Setting general parameters Sleep Timer 1 minute steps Setting of time period in which wheelchair is inactive before the in range control system switches off 0 30 min If the time is set to O the system never switches off Joystick Throw The program enables the max mum speed to be achieved even if the joystick is moved deflected slightly This is particularly useful for wheelchair drivers with restricted hand or arm mobility Invert Joystick Setting this parameter causes the wheelchair to be moved in the opposite direction to the direction of joystick deflection On if the joystick is moved forward the wheelchair moves backwards Off if the joystick is moved forward the wheelchair moves forward If the joystick is moved to the left or to the right the dri
50. es 4 Required tools and accessories Suitable tools and aids for the completion of service tasks are listed below J Straight and Phillips screwdrivers J Ring or open end spanners sizes 8 24 Allen wrenches sizes 2 3 4 5 6 7 J Torque spanner CJ Socket size 19 Pin punch 3 mm J Plastic hammer I Drill bit size 4 6 mm hand drill J Plastic tyre lever I Inner tube repair kit Side cutting pliers J Water pump pliers gripping width up to 32 mm I Liquid thread lock medium strength Fig 2Tools Fig 3Hand held programming device B400 Family Ottobock 13 Information display 5 Information display INFORMATION For error indication information with the LED display Battery capacity or with the aid of the hand held programming device PC software please refer to section 7 Diagnostics The wheelchair functions are displayed on the LED display fields of the control panel LED display _ The LEDs show the battery capacity see instructions for use 647G485 Battery capacity The LEDs show the currently selected speed level from 1 to 5 Speed levels Table 1 LED display fields on the control panel 6 Service work 6 1 Checking the general condition Check all safety related components for corrosion repair if required and reapply corrosion protection CJ Check weld seams Check tightness of screw connections replace thread locking compound if required obser
51. est The backrest is screwed to the bearing plate Tools FJ Allen wrench size 6 tJ Ring or open end spanner size 13 Steps 1 Remove the backrest from the bearing plate 2 Mount the backrest to the bearing plate Ensure the spacers and washers are installed in the correct order see fig 42 right Fig 42 Mounting the backrest 6 10 9 Installing the Contour seat option The optional Contour seat is attached to the seat plate with hook and loop straps You can mount the Contour seat on the frame of the standard seat Tools Allen wrench size 3 Steps 1 Set the seat surface with the hook and look straps on to the seat plate and press it into place 2 Remove the back upholstery 3 Slip three mounting clamps for the back of the Contour seat on to each of the right and left sides of the frame 4 Put the seat back in place and mount it with six Allen head screws 44 Ottobock B400 Family Service work Fig 43 Contour seat backrest with clamps 6 11 Replacing the drive unit bracket A CAUTION Risk of injury due to electric current Turn off the B400 power wheelchair prior to performing any work on the drive unit brackets and disconnect all plug connections between the drive unit bracket and the frame Before removing the motors disconnect the brake release wires A CAUTION Risk of injury through lifting tasks Some components e g the batteries frame seat and motors are very heavy When removin
52. g or installing such components ensure they are lifted in an ergonomically correct manner Only use hoisting devices of sufficient capacity INFORMATION Suspension floating discs and rocker arm see section 6 13 can only be mounted on the drive brackets if 50 Ah C5 AGM batteries are used These items must be ordered separately Tools Allen wrench size 5 Allen wrench size 6 Steps 1 Remove the seat including seat frame 2 Remove the lights 3 Remove all components attached to the frame and drive unit bracket Battery cover see section 6 3 4 Controller see section 6 4 Side panels see section 6 5 Footrests see section 6 6 Wheels see section 6 7 Motors see section 6 12 Suspension floating discs rocker arm see section 6 13 B400 Family Ottobock 45 Service work Properly reassemble all components upon completion of the work INFORMATION Static electricity caused by factors such as friction may lead to electrostatic discharge high voltage with low current upon contact with the wheelchair however this does not repre sent a health hazard Since this may impair comfort it can be prevented through mounting of an earthing strip on the drive unit bracket wheelchair frame 6 12 Replacing the drive motor A CAUTION Risk of injury due to electric current Turn off the control unit of the B400 power wheelchair and discon nect all plug connections to the control unit po
53. g possible risks of severe accident or injury A caution Warnings regarding possible risks of accident or injury Warnings regarding possible technical damage INFORMATION Information regarding operation Information for service personnel 2 2 Standards and directives All safety information contained in these service instructions refers to the currently valid national laws and regulations of the European Union In other countries compliance with the applicable laws and national regulations is required In addition to the safety instructions contained in these service instructions the user is required to observe and comply with the BGV Employer s Liability Insurance Association regulations UVV accident prevention regulations and environmental protection regulations All information contained in these service instructions must be complied with at all times without restrictions The B400 power wheelchair has been constructed in accordance with state of the art technol ogy and Is safe to operate The safety of the B400 power wheelchair has been confirmed by CE certification and the declaration of conformity 2 3 General safety instructions INFORMATION Regular maintenance is important it improves safety and increases the lifespan of the product A CAUTION Risk of suffocation Packaging materials must be kept out of reach of children NOTICE Risk of damage due to unauthorised service Service and maintenance work m
54. h Other countries Otto Bock HealthCare GmbH Max N der Str 15 37115 Duderstadt Germany T 49 0 5527 848 1590 F 49 0 5527 848 1676 reha export ottobock de www ottobock com Ihr Fachhandler Your specialist dealer u L _ Versandanschrift fur Rucksendungen Address for Returns Otto Bock Manufacturing K nigsee GmbH Lindenstra e 13 07426 K nigsee Rottenbach Germany niall Otto Bock Mobility Solutions GmbH Lindenstra e 13 07426 K nigsee Rottenbach Germany T 49 69 9999 9393 F 49 69 9999 9392 ccc ottobock com www ottobock com Ottobock has a certified Quality Management System in accordance with ISO 13485 EN 01 1306 Ottobock 647G946
55. ia T 40 0 21 4363110 F 40 0 21 4363023 info ottobock ro www ottobock ro OOO Otto Bock Service p o Pultikovo Business Park Greenwood Building 7 69 km MKAD 143441 Moscow Region Krasnogorskiy Rayon Russian Federation T 7 0 495 564 8360 F 7 0 495 564 8363 info ottobock ru www ottobock ru Otto Bock Scandinavia AB Koppargatan 3 Box 623 60114 Norrk ping Sweden T 46 0 11 280600 F 46 0 11 312005 info ottobock se www ottobock se Otto Bock Slovakia s r o R ntgenova 26 851 01 Bratislava 5 Slovak Republic T 421 0 2 32 78 20 70 F 421 0 2 32 78 20 89 info ottobock sk www ottobock sk Otto Bock Sava d o o Industrijska bb 34000 Kragujevac Republika Srbija T 381 034 351 671 F 381 034 351 671 info ottobock rs www ottobock rs Otto Bock Ortopedi ve Rehabilitasyon Teknigi Ltd Sti Ali Dursun Bey Caddesi Lati Lokum Sokak Meric Sitesi B Block No 6 1 34387 Mecidiyek y Istanbul Turkey T 90 0 212 3565040 F 90 0 212 3566688 info ottobock com tr www ottobock com tr Africa Otto Bock Alg rie E U R L 32 rue Ahc ne Outaleb Coop rative les Mimosas Mackle Ben Aknoun Alger DZ Alg rie T 213 0 21 913863 F 213 0 21 913863 information gottobock fr www ottobock fr Otto Bock Egypt S A E 28 Soliman Abaza St Mohandessein Giza Egypt T 202 0 330 24 390 F 202 0 330 24 380 info ottobock com eg www ottobock com eg Otto Bock
56. imum load capacity for the B400 power wheelchair is 140 kg INFORMATION Familiarise yourself with the functions of the product If you are not familiar with the product read the instructions for use before testing it The instructions for use are available from the manufacturer see overview of all Ottobock subsidiaries under Ottobock Worldwide Additional documentation can be downloaded from the manufacturer s website at www ottobock de or www ottobock com 2 4 Safety instructions for the use of tools and accessories A CAUTION Risk of health impairment due to the use of incorrect tools When completing the tasks only use tools that are suitable for the conditions at the place of work and for which safety and the protection of health are assured with proper use Verify proper functionality before use For use of the work equipment the ergonomic relations between the workplace work equipment work organisation workflow and task must be taken into consideration this especially applies to the body posture assumed when using the work equipment A CAUTION Health risks due to the use of improper work clothing Ensure that legally prescribed protective work clothing is worn A CAUTION Risk of injury during tasks that involve lifting When repair and maintenance tasks must be completed under raised parts or equipment ensure suitable precautions are taken to secure the applicable com ponents against falling Equipment used to raise
57. ith mounting strut Insert the upper end of the gas spring between the two lugs in the centre of the backrest Place spacer sleeves on the brass sleeve to the left and right of the gas spring Attach the gas spring using the brass bushings and two Allen head screws Hook the lower end of the gas spring into the Bowden cable Slide the bolt through the end of the gas spring and secure with a retaining ring Hook the bolt at the bottom of the cross tube on the back into the adapter O MNMAAR WN Install the Bowden cable and mount it to the armrest on the left or right 52 Ottobock B400 Family Service work Fig 51 Retrofitting with mechanical back angle adjustment 6 15 4 Retrofitting with kerb climber Tools Allen wrench size 6 CJ Open end spanner size 13 mm Steps 1 Insert the kerb climber into the frame on the left side into the frame cut out fig 52 1 on the right side into the semi oval frame hole fig 52 2 2 Slide on the supplied distance bushings from below The distance bushings are between the frame and the kerb climber and serve to maintain clearance to avoid warping 3 Insert the Allen head screw from above and secure from below with a hex nut fig 52 3 Fig 52 Mounting the kerb climber 6 15 5 Retrofitting with rearview mirror Tools O Allen wrench size 3 Steps 1 Mount the rearview mirror to the C profile of the armrest Mounting on both sides is possible 2 Individually
58. ize 3 J Ring or open end spanner size 10 24 Ottobock B400 Family Service work Steps 1 Remove the standard footrest holder 2 Install the footrest holder for elevating footrests 3 Loosen the Allen head screws 4 Remove and replace the standard footrests d Replacing the knee pad Steps 1 Remove the footrest 2 Loosen the Allen head screw fig 16 3 Remove the knee pad or replace it if required Properly reassemble all components upon completion of the work Fig 16 Replacing the knee pad e Replacing the calf pad The calf pad is attached to the footrest tube Steps 1 Remove the footrest 2 Loosen the Allen head screw 3 Remove the calf pad or replace it if required Properly reassemble all components upon completion of the work B400 Family Ottobock 25 Service work Fig 17 Replacing the calf pad 6 6 2 Replacing the footplate Different footplates are available for the B400 power wheelchair As an alternative to the standard version with individual footplates a continuous aluminium footplate may be installed Tools Allen wrench size 6 Steps 1 Loosen the Allen head screw that connects the footplate to the installation kit 2 Remove the footplate and replace it if required Properly reassemble all components upon completion of the work Fig 18 Replacing the footplate 26 Ottobock B400 Family Service work 6 7 Wheels A CAUTION Risk of accidents due
59. l cable from the controller 9 Insert the attendant control cable in the same position 10 Insert the attendant control cable into the cable guide on the attendant control 11 Check the control functions Fig 66 Retrofitting with attendant control 7 Diagnostics NOTICE Risk of damage due to unauthorised service Repairs which have been carried out improperly or poorly may result in unsafe operation of the power wheelchair Troubleshooting may thus only be carried out by authorised specialist dealers possessing solid knowledge of electronic controllers from Ottobock Ottobock assumes no liability for any damage which can be attributed to improperly or poorly carried out repairs 66 Ottobock B400 Family Diagnostics INFORMATION Experience has shown that problems with the electrical system on the wheelchair are frequently due to errors and defects in the plug connections and cabling These areas should therefore always be examined first The display of errors is carried out either through flashing signals on the battery capacity LED display see section 7 2 or with the help of the hand held programming device see section 7 3 The hand held programming device can more precisely record the errors with the help of error codes Using these instructions you can assign the displayed errors to any of ten different error types This allows information about the possible root causes as well as repairs to be deduced
60. m the outside Remove the floating discs without collars and the washers and replace them Detach the rocker arm see section 6 13 4 Remove the floating discs with collars from the drill holes in the rocker arm and replace them Oo oF W N Install the floating discs and washers again in the correct order When mounting the floating discs on the Allen head screws make sure the floating disc collars are in the rocker arm holes 7 Tighten the self locking nuts Twist the upper mounting screws the other way Make sure the Allen head screws can be moved in the respective oval holes without resistance 8 Check the spring travel remove the spring elements see section 6 13 1 Depress and release the wheel suspension The wheel suspension must be able to be moved slightly If necessary readjust the self locking nuts Reinstall the spring elements Properly reassemble all components upon completion of the work 48 Ottobock B400 Family Service work Fig 47 Fastening the floating discs top bottom 6 13 4 Replacing the rocker arm Tools tJ Ring or open end spanner size 13 Allen wrench size 6 g Flat screwdriver Steps 1 Remove all parts fastened to the rocker arm a Battery see section 6 3 2 N O Q O O Drive wheel see section 6 7 3 Drive motor see section 6 12 Spring element see section 6 13 1 Floating discs see section 6 13 3 Remove and replace the rocker arm Secure th
61. nt seat bracket 6 Mount the cross brace for the upper gas spring receiver fig 49 5 50 Ottobock B400 Family Service work 7 Move the upper end of the gas spring between the two lugs of the cross brace Mount the threaded sleeve Insert a spacer between the lug and the spring on either side fig 49 6 8 Mount the lower end of the gas spring with the gas spring receiver with threaded sleeve as described n 7 9 Mount the Bowden cable on the side opposite to the control panel side see section 6 15 2 E E d Fig 49 Retrofitting with mechanical seat tilt 6 15 2 Attaching the Bowden cable for seat tilt Preparation J Mount the gas spring J Remove the side panel Tools J Allen wrench sizes 2 5 Steps 1 Mount the C profile for the Bowden cable attachment beneath the armrest 2 Mount the clamp piece and sliding nut 3 Position the release lever with the sliding nut and tighten the Allen head screw Mount the side panel making sure to position the Bowden cable correctly B400 Family Ottobock 51 Service work Fig 50 Fastening the Bowden cable 6 15 3 Retrofitting with mechanical back angle adjustment A trame with mounting struts which is included in the replacement kit is required for the backrest in order to mount the mechanical back angle adjustment option Tools Allen wrench size 3 Two Allen wrenches size 4 Steps Remove the bearing plates Mount the frame w
62. ntenance free AGM batteries with a capacity of 50 Ah C5 or optionally with gel batteries with a capacity of 63 Ah C5 6 3 1 Charging the batteries AN WARNING Risk of injury due to incorrect charging profile adjustment When switching from AGM to gel bat teries changing the charging profile on the charger is mandatory see instructions on the charger NOTICE Risk of damage due to incorrect battery handling Please note the following when handling the bat teries e Charge the batteries as soon as possible if only one LED is flashing on the battery capacity LED indicator e Charge the batteries weekly if the B400 power wheelchair is not used for an extended period of time e The manufacturer does not assume any liability for damage due to deep discharge B400 Family Ottobock 15 Service work NOTICE Risk of damage to or caused by the battery charger Please note the following when using the charger e Only use Ottobock battery chargers which have been tested and approved for use with the given batteries by the manufacturer observe information on battery charger e The information on the name plate of the charger must match the mains voltage in the respective country e Only use the battery charger within the specified temperature and humidity limits e Place the battery charger on a level surface e f you position the battery charger near a window protect it from direct sunlight e Keep the charger from overh
63. othing protector Hold the nuts laterally using a flat screwdriver in the process Use the longer screws supplied to remount the clothing protector Mount the supporting plate using the supplied dome nuts washers fig 59 1 Mount the bracket on the supporting plate fig 59 2 Hook on the bag fig 59 3 Fig 59 Mounting a bag B400 Family Ottobock 57 Service work 6 16 Power seat functions INFORMATION To control all the additional power functions the controller and the control panel installed must be of the version designed for additional power functions Please see sections 6 4 and 6 8 6 16 1 Retrofitting with power back angle adjustment optional For installation of the power back angle adjustment feature a back frame with cross brace new upholstery and an actuator for the backrest are required The power back angle adjustment is supplied as a preassembled unit Preparation O Turn the control unit off CJ Remove the fuse see section 6 2 C Remove the backrest from the bearing plates see section 6 10 8 J Remove the bearing plates Tools FJ Allen wrench size 5 J Ring or open end spanner size 13 Steps 1 Install the bearing plate with cross brace mounting unit fig 60 1 2 Attach the backrest to the bearing plates 3 Connect the top and bottom actuators to the backrest a Top connect the actuator to the back frame Ensure the washers are installed in the cor rect order fig 60
64. ottobock B400 Service Manual Tabel of contents EN Service Instructions for the B400 Wheelchair Tabel of contents Page 1 General nformation zu u nee Sea Va Ec eases a Naa 6 TV ORC WON eS E 6 1 2 Intended USE hives Eres enean Us sehen a aueh devieveuceracssiiaveusvarscesaxisandansdereteneteesecs 6 2 Safe Al Lak ld edle p SPRRRERRERFFEERFURPERERERERFERERERERSPERTLERBELERETSORRERETSHEGETEETERENERTFEIRETETESEBFLPRORTEISEREEFERBERE 7 2 1 EXDIGNOUON OF SVITIDOIS u aaa EID dE CE 7 2 2 Standards and dITecliV6S usuadsusea ruens sies RENE kEPRE Y MEN FEE EEEPERV EE YR VR HER du TN er ead 7 2 3 General safely INSUUCTIONS i iusuiaa oe ana nenne ORE KEY SERRA S DRE FERRE DMEsE UR IE 7 2 4 Safety instructions for the use of tools and accessories eene 8 2 5 Safety instructions for maintenance Work 2 eese sanas nana nana nun nn nn nn 9 2 6 Safety instructions for maintenance work on electrical components 10 2 7 Safety instructions for disposdl au xe SEP vua aola Sa YO VER RR e ERR E SE SERA E La Pow dd 11 3 Iransport and SIOFOQG iv oov a CMM PUE EN LU LE o NC DIEM DIDI PES CE M EIE 11 M reltjeregm TT e ee 11 JU 2 SIOIGUSuuii chi miis d ULNIS CO Md Ubi Na R X IIPOI Dna reor qd IS M LIA CRODOE 12 4 Required tools and accessories 13 5 IMTOLMGUON GISDIGY u a EO ON REM 14 6 Service WOEK erneuern 14 6 1 Checking the general condition
65. panel from the holder 2 Loosen the two set screws 3 Change the position of the control panel holder or remove the control panel holder and replace it if required Fig 27 Replacing the control panel holder B400 Family Ottobock 33 Service work 6 8 3 Mounting the lighting module A CAUTION Risk of injury as a result of incorrect positioning The housing of the lighting module can heat up to more than 40 C The lighting module must therefore be mounted in a place where the wheelchair user will not come in contact with it NOTICE Risk of damage caused by incorrect positioning The lighting module must be mounted in a place on the wheelchair where it is protected from moisture and dust according to ISO standard 7176 9 Do not install the module in a place where it will be subject to excessive impact or vibration Direct impact to or jolting of the lighting module must be avoided The lighting module in conjunction with the control panel version A see section 6 8 1 provides a means of control for the lighting system see section 6 9 It has three connection sockets see table 4 and fig 29 The lighting module is pre programmed It can be adapted to the respective lights see section 8 4 by programming with the hand held programming device see section 8 3 3 pin plug for control of the lamps on the left side Connector socket 2 3 pin plug for control of the lamps on the right side Connector socket 3 Socke
66. r Brake release error Joystick is not in zero Position joystick in home position when the unit position prior to switch on is turned on BENED gt coment Brake disabled Check motor brakes Check connections to con troller Battery overvoltage Loose battery contacts Check connector contacts Communication error Defective cable loose Check connections between control panel plug connection Joystick and controller Table 6 LED error types causes and remedies 68 Ottobock B400 Family Diagnostics 7 3 Troubleshooting via hand held programming device also see section 8 3 INFORMATION The programming device may only be connected to the control system if the LED display is flashing Should the programming device be connected before flashing occurs the error code will not be displayed The following table lists the error codes and types as well as references to detailed descriptions of the respective errors The error codes as well as the causes and remedies are described in table 9 Description for more details see table 9 number 1320 03 Currentlimitation active 1505 9 Errorinelectromagnetic brake left e a O Eror n slesremagnotie brake gh or Battery charger connected the battery e a E the battery 2co mM Low battery voltage SS Be e o Bdn de to ow batie ooieoe _ Joystick displaced upon switch on 3B00 2 E Left motor disconnected s s s Left motor disconne
67. ra sEE OE RE Sean nee en REDET 65 6 17 Retrofitting with attendant control 2 eee nu nana auus una nn uaa 65 FB DIGGMOSUGS EA TT T OE ee E TENTE 66 7 1 Iroublesnoolng STEDS nun engine WE eee 67 7 2 Troubleshooting via battery capacity LED display eee nnn 67 7 3 Troubleshooting via hand held programming device also see section 8 3 69 7 4 Additional errors not displayed 2 eee eee enne nun BEER nhu nun nn nun sana ausa n aaa an 72 8 VR 2 wheelchair control Installation and programming eee 73 REGITUR 73 8 2 Installation CNG WINING sss E 73 8 9 Programming TOONS uei iue ea eee eee ee 73 8 3 1 Hand held programming device sscccccscnccecncnnsececnsneneceeusnenecnenenecusaenenscasnenensnannesssanas 74 8 3 2 PC programming device een 74 8 4 Programmable Parameter nu 74 841 Speed Settings iari dec a eed eee eee a 74 8 4 2 Setting general parameters 4 esses eese nana sau aan ausa ua ka nun ERRARE ARS RENNES NERA nn nun 77 8 4 3 Programming the light module 1ccccsceseccccnsnececnsnenecncasneecnsaenesncnenesecasnesenssaegesscasanss 78 8 44 REDOMING TUNCUONS nenne deren 78 9 B400 maintenance and service plan cccccccseeesenenececucuseseeauaucuneauauausesanseaeaeaeaeaeaeaanenass 79 B400 Family Ottobock 5 General information 1 General information INFORMATION Date of last update 2013 06 1
68. t 2 eee nana a anna a ann nun nun 42 6 10 6 Standard seat Adjusting the seat inclination esee eee nnn nnn nnn 42 6 10 7 Standard seat Replacing adjusting the side panel bracket 43 6 10 8 Standard seat Replacing the backrest ecce eese enn ann ann nun nun 44 6 10 9 Installing the Contour seat option eee eee eene nnn nana nun nun anu ann ann ann nn 44 6 11 Replacing the drive unit bracket u u2su2u2u0unoonnnununonnunnnnnnnnnnunnnnn nun nn nn nn nnn nn nun 45 6 12 Repl ing the drive oloF uai ei Riem 46 6 13 Suspension floating discs rocker arm eee eee nn nun ann nun nn ann nun 47 6 13 1 Replacing the spring element u u u nn wa 47 6 13 2 Adjusting the spring element ensure 47 6 13 3 Replacing the floating discs on the rocker arm eee eee nnn nnn nnns 48 6 13 4 Replacing the rocker OFTYVvusii esses ecu euni cuyas ege su Nego sos perles awe s es Va E Ei ur DE RETE RNEE x PUR ENS 49 6 14 Brakes and brake release 2 2 2 eee eee eese nennen nhu au nhu au nnu ausu uaa nun nn nun nn nun nn 50 6 19 ACCESSOS u nee awed ec saga ui Comin xis een Use tux Ea auus 50 6 15 1 Retrofitting with mechanical seat tilt ccccccceccecncnusecsenenesecnnnesecasnenecseaenenscasnenenssnenes 50 6 15 2 Attaching the Bowden cable for seat tilL 1 e eese eese nnus 51 6 1
69. t A1 see fig 67 6 Check the electrical functions Now a separate additional power function e g power footrest power seat tilt can be connected to each connector on the Y cable fig 65 2 and actuated 6 16 6 Attaching the Y splitter The 493T32 SK197 Y splitter is a supplementary part for the changeover box It is inserted into a socket on the Y cable Now two additional power functions e g left and right footrests can be connected to this con nector and actuated in parallel Fig 65 Installing connecting changeover box with Y cable 6 17 Retrofitting with attendant control The attendant control fig 66 1 is supplied as an assembly kit Tools CJ Allen wrench size 3 4 J Ring or open end spanner size 8 g Flat screwdriver Steps 1 Remove the upper two screws on the back upholstery 2 Position the bracket and install with the supplied screws and washers fig 66 2 3 Mount the swivel arm with clamp ring fig 66 3 on to the bracket B400 Family Ottobock 65 Diagnostics 4 Screw on the swivel arm with the supplied clamp lever fig 66 4 5 Slide the control panel holder on to the swivel arm and tighten screw fig 66 4 6 Mount the attendant control to the control panel holder using four screws and fan washers fig 66 5 7 Thread the cable of the attendant control through the back upholstery and along the side of the battery cover to the controller fig 66 6 8 Disconnect the control pane
70. t for connection to the power module control panel Table 4 Connector sockets on the lighting module Preparation J Mount the control panel version A J Lay out the supplied cables and plugs Tools J Phillips screwdriver Steps 1 Remove the cover of the controller 2 Attach the lighting module in vertical position beside the controller by screwing M4 screws into the pre drilled holes see fig 29 connector sockets must face down 3 Plug the connection cable firmly into the middle connector socket and connect the lighting module to the power module control panel see fig 29 4 The lighting module is ready to be retrofit with lights 34 Ottobock B400 Family Service work Fig 28 Mounting the lighting module DETAILED VIEW OF LIGHTING MODULE WIRING Control panel LIGHTING version A MODULE Direction in cator light Direction indi di cator lights S VR2 To the power module i VIEW OF LIGHTING MODULE Direction indicator lights Fig 29 Connecting the lighting module to the control panel power module wiring of the lighting module B400 Family Ottobock 35 Service work 6 9 Lighting 6 9 1 Retrofitting with lighting The optionally
71. t seat brackets fig 62 1 item A 2 Mount the axle with stop to the main frame fig 62 1 item B 60 Ottobock B400 Family Service work Fasten the mounting sheet to the stop fig 62 2 item A Use a spacer screw two bushings to secure the stop fig 62 2 item B Fasten the mounting sheet to the frame from below fig 62 3 item A D X eS e Mount the actuator motor to the mounting sheet fig 62 3 item B Thereby ensure that the spacers washers are installed in the correct order see identical mounting configuration in fig 62 4 Fasten the support bar to the top of the actuator fig 62 4 Fasten the support bar to the seat frame Note correct positioning the actuator should be as vertical as possible fig 62 5 9 If required replace the controller control panel with the version designed for additional power functions see section 6 4 6 8 10 Connect the actuator to the controller with the help of the adapter cable input A1 or A2 see fig 67 11 Check the functioning of the seat tilt Properly reassemble all components upon completion of the work NOTICE Risk of damage to cables due to protrusion into the adjustment area Fasten the connection cables to the frame with cable ties to prevent them from extending into the adjustment area B400 Family Ottobock 61 Service work 6 16 3 Retrofitting with power footrests optional INFORMATION A changeover box must be installed in order for
72. te the patient s seat depth fig 61 4 4 Mount the preassembled tilt frame to the wheelchair frame Note the centre of gravity the pivot of the back adjustment must be located in front of the drive axle fig 61 4 see dashed line 5 If required replace the controller control panel with the version designed for additional power functions see section 6 4 6 8 6 Connect the speed reducing switch to the controller input INH 2 see fig 67 Connect the actuator to the controller with the help of the adapter cable input A1 or A2 see fig 67 8 Mount the backrest on the bearing plate see section 6 10 8 9 Mount the large anti tipper wheels to the anti tipper on the left and the right fig 61 5 B400 Family Ottobock 59 Service work 10 Check the functioning of the seat tilt fig 61 6 Properly reassemble all components upon completion of the work NOTICE Risk of damage to cables due to protrusion into the adjustment area Fasten the connection cables to the frame with cable ties to prevent them from extending into the adjustment area Fig 61 Retrofitting with 45 seat tilt b Seat tilt up to 20 The seat tilt is mounted in the seat frame of the standard seat fig 62 1 Preparation O Turn the control unit off CJ Remove the fuse see section 6 2 C Remove the footrest see section 6 6 1 Tools J Allen wrench size 4 5 tJ Ring or open end spanner size 13 Steps 1 Remove the fron
73. ten the fork too snugly the fork must be able to turn by approximately 180 at a time The castor forks for the B400 power wheelchair are supplied as complete units Tools C Socket size 19 Steps 1 Remove the black plastic protective cap 2 Loosen the nut 30 Ottobock B400 Family Service work 3 Remove the castor fork and replace it if required Properly reassemble all components upon completion of the work Fig 23 Disassembling the castor fork 6 7 7 Installing the splash guard for the castor fork option INFORMATION When installing the castor wheel ensure that the castor and drive wheels are aligned The splash guard for the castor wheel is attached to the castor fork Preparation O Remove the castor wheel Tools Allen wrench size 3 Steps 1 Hold the splash guard up against the castor fork so that the mounting holes line up 2 Insert two Allen head screws through the holes and tighten from the inside Fig 24 Attaching the splash guard for the castor fork B400 Family Ottobock 31 Service work 6 8 Control panel lighting module 6 8 1 Replacing the control panel Replacing a control panel is necessary both when the control panel is required as a spare part and when additional seat functions or controls for the optional lighting version A are required Tools Allen wrench size 3 Steps 1 Loosen the two Allen head screws on the holder 2 Remove the control p
74. the footrest to be actuated as a third additional power function See section 6 16 5 The power footrests are delivered as a preassembled unit The footrests of the power wheelchair are self contacting Preparation J Remove the standard footrests and footrest adapters Tools O Allen wrench size 5 tJ Ring or open end spanner size 13 Steps 1 Insert screw the footrest adapters for the electric footrests into the seat frame fig 63 1 2 Insert the power footrests into the footrest adapters until they lock in place fig 63 2 the footrests footrest adapters are self contacting 3 If required replace the controller control panel with the version designed for additional power functions see section 6 4 6 8 4 Connect the actuator for the footrest footrests to the controller or to the changeover box e as a second additional power function connect the actuator cable to input A1 A2 see fig 67 e asa third additional power function connect the actuator cable to the Y connector on the changeover box fig 65 2 Another additional power function can be connected to the other input on the Y connector 5 Check the functioning of the power footrests Properly reassemble all components upon completion of the work NOTICE Risk of damage to cables due to protrusion into the adjustment area Fasten the connection cables to the frame with cable ties to prevent them from extending into the adjustment area 62
75. urns in the proximity of fire The backrest and seat surface of the B400 power wheelchair are flame retardant but nevertheless flammable Therefore utmost caution is required near any sources of open flames or sparks especially lit cigarettes NOTICE Risk of damage to the seat upholstery When work is being carried out on the seat the padding must be adequately protected against mechanical and chemical damage 6 10 1 Replacing the bearing plate Tools O Allen wrench size 5 tJ Ring or open end spanner size 13 Steps 1 Loosen the three Allen head screws marked with arrows see fig 35 2 Remove the bearing plate and replace it if required The fourth screw in the centre of the plate serves as a stop for the back angle adjust ment feature B400 Family Ottobock 39 Service work Fig 35 Replacing the bearing plate 6 10 2 Standard seat Replacing adjusting the back upholstery Steps 1 Completely remove the back upholstery and readjust remove or replace the hook and loop straps according to individual user requirements Fig 36 Standard seat back upholstery 6 10 3 Standard seat Replacing the seat frame NOTICE Risk of cable damage Take note of the cables attached to the seat frame with cable ties Carefully cut the cable ties with side cutting pliers or a knife Ensure that you do not damage the cables in the process Preparation J Remove the side panels Tools O Allen wrench size 5
76. ve any defined tightening torques replace defective screws e g in case of corrosion Check cables for ruptures signs of wear and proper attachment replace defective compo nents according to the cable layout plan Check cable connections and plug connections 6 2 Replacing the fuse The fuse Is in a fuse enclosure with hinged cover in front of the battery cover beside the control unit Steps 1 Flip open the cover of the fuse enclosure 2 Pull out the fuse and replace it if necessary Properly reassemble all components upon completion of the work 14 Ottobock B400 Family Service work Fig 4Replacing the fuse 1 Fuse holder 2 Fuse enclosure cover 3 Fuse 6 3 Batteries A CAUTION Risk of injury when work being carried out on the battery Smoking and open flames are prohibited while working on the batteries Sparks must be avoided Drive batteries can supply very large amounts of energy and may arc if they are short circuited There fore always disconnect the batteries when working on the motor control or wiring NOTICE Risk of battery damage In order to prevent short circuits always use insulated tools when working on the batteries Prevent deep discharge of the batteries in order to avoid loss of functionality and permanent battery damage Ensure correct polarity when connecting the batteries and state of charge meter The standard version of the B400 power wheelchair is equipped with two mai
77. ving direction remains unchanged Soft Stop Rate Steps of one Setting of deceleration value for soft stopping of the wheelchair from O to 200 Soft braking of the wheelchair occurs if the VR2 control is switched off during travel Soft Reverse De Steps of one Setting of the deceleration rate when the wheelchair is stopped celeration from 25 to whilst moving backwards This value can be set separately via 100 the Deceleration parameter to prevent the wheelchair from tipping over when being driven backwards down a slope This value is set as a percentage of the Deceleration pa rameter A typical value is 70 Reverse Driving On Off Setting for an acoustic warning signal output by the VR2 control Alarm when the wheelchair is moving backwards On an acoustic warning signal sounds Off the alarm is deactivated Lock Function On Off The locking sequence can be activated to prevent the wheelchair Enabled being driven by an unauthorised person On the lock function is available Off the lock function is deactivated Brake Fault Detect On Off Enables detection of defective power brakes or brake connec tions via the VR2 control On brake defects are detected Off brake defects remain undetected This parameter should only be switched off if the wheelchair has no power brakes Table 11 Programming general parameters B400 Family Ottobock 77 VR 2 wheelchair control Installation and programming 8 4 3 Programming
78. wer seat options INFORMATION When connecting the cables ensure correct assignment INFORMATION For information about the assembly of the lighting module refer to section 6 8 3 Preparation Remove the battery cover see section 6 3 2 J Remove the batteries see section 6 3 3 Remove the fuse see section 6 2 Tools Allen wrench size 3 B400 Family Ottobock 19 Service work Steps 1 Disassemble the protective cover see fig 8 2 Disconnect all connections from the controller 3 Loosen the two Allen head screws remove the controller and replace it if required Properly reassemble all components upon completion of the work 1 4 2 5 3 Fig 8Removing the protective cover connectors on the controller Control unit connector Connection for motor 1 Connection for motor 2 Connection for lights Battery connector Connection actuator left right OohRWRN 6 5 Side panels 6 5 1 Adapting replacing the side panels Side panel mounting brackets are located on the left and right sides of the seat frame The side panels with armrests are inserted into these brackets The heights and positions of the side panels can be individually adapted to the arm length of the wheelchair user Tools FJ Allen wrench size 2 a Adapting to the forearm length Side panel without control panel Steps 1 Loosen the two Allen head screws fig 9 item 1 2 Change the positions of the armrests b
79. wer module before performing any work on the drive motors Preparation CJ Detach the drive wheel see section 6 7 3 CJ Remove the batteries see section 6 3 2 CJ Remove the fuse see section 6 2 Tools CJ Open end spanner size 13 mm Steps 1 Disconnect the motor connection on the controller see fig 7 2 Detach the motor a Version with suspension remove the four socket head cap screws between the rocker arm and the motor see fig 44 b Version without suspension remove the four self locking nuts not illustrated 3 Remove the motor and replace it Properly reassemble all components upon completion of the work Fig 44 Replacing the drive motor 46 Ottobock B400 Family Service work 6 13 Suspension floating discs rocker arm INFORMATION Suspension floating discs and rocker arm can only be mounted if 50 Ah C5 AGM batteries are used 6 13 1 Replacing the spring element Preparation CJ Remove the drive wheel see section 6 7 3 Remove the battery see section 6 3 2 Tools J Ring or open end spanner size 13 Allen wrench size 6 Steps 1 Loosen the screws on the top and bottom of the spring element 2 Unscrew the Allen head screws 3 Remove and replace the spring element with the mounting accessories 4 Mount the top and bottom spring elements with the mounting accessories again Ensure the small parts are mounted in the correct order see fig 45 right
80. y moving them forward or backward or remove and replace them if required 20 Ottobock B400 Family Service work Side panel with control panel Steps 1 Loosen the sliding nuts in the C profile fig 9 item 2 2 Adjust replace the armrest and tighten the sliding nuts Fig 9Adapting the side panel to the forearm length b Adapting to the upper arm length Steps 1 Loosen the set screw at the top of the side panel mounting bracket 2 Move the armrest to the required height 3 Tighten the set screw Fig 10 Adapting the side panel to the upper arm length c Replacing the side panel Steps 1 Loosen the wing nut laterally at the bottom of the side panel mounting bracket 2 Pull the side panel up to remove and replace it if required Properly reassemble all components upon completion of the work B400 Family Ottobock 21 Service work Fig 11 Replacing the side panel 6 5 2 Replacing the clothing protector Preparation J Remove the side panel Tools Allen wrench size 3 Steps 1 Loosen two Allen head screws on the side panel 2 Change the position of the clothing protector or remove and replace it if required Properly reassemble all components upon completion of the work Fig 12 Replacing the clothing protector 22 Ottobock B400 Family Service work 6 6 Footrests 6 6 1 Adapting replacing the footrests Different footrest systems are available for the B400 power
81. ystem registers an error in the cables on the left motor in particular if there is a short circuit in the connection from the motor to the battery Check plug connections and cables on left motor If error persists the power module may be defective INFORMATION f the outputs on the left and right motors were programmed with left and right mixed up this section relates to the right motor If you have any questions please contact Ottobock 4 Right motor disconnected The control system registers disconnection of the right motor Check right motor and its plug connections cables If error persists the power module may be defective If the outputs on the left and right motors were programmed with left and right mixed up this section relates to the left motor If you have any questions please contact Ottobock Cable error right motor The control system registers an error in the cables on the right motor in particular if there is a short circuit in the connection from the motor to the battery Check plug connections and cables on right motor If error persists the power module may be defective If the outputs on the left and right motors were programmed with left and right mixed up this section relates to the left motor If you have any questions please contact Ottobock Battery charger is connected The control system recognises a connected external battery charger Disconnect battery charger If error persists the joystick modul

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