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Service Manual - Vital Signs Monitor 300 Series

1. Printer button Reassembly notes If you are replacing the keypad and your monitor does not include the thermal printer option the Printer button must be removed from the keypad before you reinstall the keypad To remove the Printer button cut the membrane connecting the button to the keypad Note the circled area in the illustration below 60 Disassembly procedure Welch Allyn VSM 300 Series Printer button O olo Remove the LCD display from the main board Disconnect the LCD display module from connector J5 on the main board 61 Disassembly procedure Service manual Disassemble the rear chassis assembly Q31 ainpow Aejdsig ee a ade weoj a d ejqeo dglN a gt we ajnpow dg N b i Jayeads oe y ak Se pueog uie ade weoj x on aiqeg BR id EN v N em buign pue dung x Buisnoy onseJd 1234 ade weoj a 9 qe2 Jamo z 7 100p Moneg 62 Disassembly procedure Welch Allyn VSM 300 Series Remove the main board 1 Disconnect the temperature module flex cable from J12 on the main board Temperature module flex cable Main board J12 connector A Unlatch the ZIF connector before removing or inserting the flex cable ty FF m rn 2 Remove the four screws securing the main board to the rear chassis Service manu
2. Pass Fail or N A v Test Result v v w Battery charging charge symbol lit v wv Power on self test normal v w Beeper audible v wv Monitor off current mA 0 00 v v Init idle current mA 0 467 mA v v Baseline current mA 0 199 mA v w Battery voltage Monitor V 5 94 V DMM V 5 95 V v v NIBP characterization test C03 v v NIBP verification v w Pressure leakage Before mmHg 100 After mmHg 99 v v Pressure accuracy 80 mmHg SYS 73 Manometer 72 v 150 mmHg SYS 142 Manometer 140 300 mmHg SYS 290 Manometer 286 w Valve pump current Valve Pump mA 0 560 v Baseline mA 0 199 Difference mA 0 361 w Inflation Elapsed time sec 6 v v Deflation Manometer reading mmHg 0 3 sec v w Max allowable cuff pressure v v Adult 280 37 3 280 mmHg kPa v v Pediatric 200 26 7 200 mmHg kPa v v Neonate 141 18 8 141 mmHg kPa v v Overpressure cut off Pass Fail wv v Printer current Peak mA 0 940 mA v v Spd Saturation 90 Pulse bpm 200 v w Temperature Fahrenheit 105 9 Celsius v v Nurse call relay pins 1 2 Alarm O gt 1M No Alarm O lt 1 v pins 2 3 Alarm Q lt 1 No Alarm Q gt 1M w Battery charge time 12 5h v v Battery discharge time 19h v v Battery voltage 6 40 volts v Monitor Serial JA036582 Tested by RJ Test date 8 30 2007 32 Functional verification Welch Allyn VSM 300 Series
3. Disassemble the Nellcor Sp05 assembly 1 Remove the SpO assembly from the rear chassis and disassemble it as follows a Remove the four screws located on the inside of the rear chassis on the right side securing the SpO assembly to the rear chassis S a b Remove the side panel and board assembly form the rear chassis Four screws securing the Sp0 assembly to the rear chassis 80 Disassembly procedure Welch Allyn VSM 300 Series 2 Remove the SpOs board a Remove the two screws securing the board to the side panel Two screws securing the Sp0 board to the SpO assembly b Disconnect J1 and J2 Caution To avoid stressing and damaging the J1 flex cable disconnect the cable by gripping the J1 flex cable connector with pliers and separating the connector halves without stressing or otherwise putting any pressure on the flex cable itself Service manual Disassembly procedure 81 Grip with pliers here and separate the J1 connector halves Never pull directly on the cable itself SpO reassembly notes Nellcor The J2 connector halves are keyed to prevent incorrect connection However to facilitate the connection align the red line on the edge of the ribbon cable with pin 1 of the connector on the SpO board SST Note When replacing the Nellcor SpO2 board be sure that the DIP switch is set as follows 1 ON 2 ON 3 OFF 4 OFF 82 Disassembly proc
4. 810 1784 01 Characterize NIBP View Logs Display 4 C Event Log C Debug Log English 00 Nellcor Yes Printer Ambient bias Sp02 valid version Temp valid version NIBP valid version VSM 3 Available Update Monitor Software The Update Monitor tab displays installed Installed Ver and available Update Ver versions for the Monitor Boot Main and NIBP module software If the monitor has an optional SpO or temperature module the firmware versions are displayed Update status is shown for each indicating whether an update is available for those versions that can be updated If the version installed on the monitor is newer than what the utility supports the status displays Not supported Contact Welch Allyn Technical Service to obtain an updated version of this utility The status also indicates whether the installed software and firmware versions are compatible with the update versions offered The program checks for compatibility within the module as well as compatibility between modules If any of the software or firmware is incompatible with the available updates the update button will not be active The SpO and temperature module firmware can only be updated by replacing the hardware modules If the NIBP SpO or temperature module has been replaced with a different version the installed version for the new module is shown in orange The monitor hardware module field Installed Ver rep
5. Replacem en en t procedure begin complete functiona t procedure begin complete functiona t procedure begin complete functiona t procedure begin complete functiona ning ver ning veri ning veri ning veri t procedure begin Perform a complete functiona ning veri on page 53 on page 53 on page 53 on page 53 on page 53 ication page 9 ication page 9 ication page 9 ication page 9 ication page 9 NIBP characterization A WARNING Whenever any component of the NIBP assembly pump air filter check valve tubing or NIBP board is replaced the NIBP module must be characterized before the monitor is returned to service WARNING If the NIBP module is not properly characterized the NIBP cuff could overinflate which could be hazardous to neonatal patients The Welch Allyn Monitor Service Utility facilitates this characterization procedure See page 36 for more information 36 Troubleshooting and repair Welch Allyn VSM 300 Series Welch Allyn monitor service utility Overview The Welch Allyn Monitor Service Utility is a software tool for use with the VSM 300 Series service manual by biomedical technicians clinical engineers and other qualified service personnel to update and repair VSM 300 Series monitors The utility supports the following service functions Characterize the VSM 300 NIBP module
6. 33 Troubleshooting and repair Troubleshooting chart This troubleshooting chart includes error codes related to possible internal failures If other error codes appear refer to the directions for use for information on the cause and suggested remedy for those errors Caution Replace parts components or accessories only with parts supplied or approved by Welch Allyn The use of any other parts can lead to inferior monitor performance and will void the product warranty Symptom Possible cause Suggested action Monitor does not power up Battery run time is low NIBP air leak exceeds specified limits Repeated C03 error code Repeated C04 error code Repeated C07 error code Power adapter not powered Defective power adapter Battery is fully discharged Battery fuse open Wrong power adapter Defective battery Leaky check valve Leaky tubing or connector Leaky pump Leaky bleed or dump valve NIBP internal tubing is kinked NIBP internal tubing is disconnected Faulty NIBP module Incompatible SpO sensor Faulty Sp sensor Improperly connected SpO sensor Faulty SpQ board Verify that the power adapter is plugged into the AC source and the monitor Replace the power adapter Run the battery verification test replace the battery if necessary Replace the battery Use the right power adapter Replace the battery Replace the check valve Replace the tub
7. 620 0399 XX 020 0659 XX 630 0237 XX 630 0241 XX 020 0656 XX 020 065 7 XX Description Notes NIBP module POEM2 contains pump adapter cable 1 PCB assembly main board VSM III Battery assembly Pad foot urethane 44 d 2 h black aty 2 Gasket speaker Cable tie nylon 14 X 05 X 7 Mount cable tie Screw 4 20 5 167 thread forming qty 8 Battery door Case rear order with 600 0518 XX and 660 0231 XX Tape foam black 17 adhesive 1 side Connector assembly nurse call Speaker assembly Cable assembly power main board 031 0150 03 and newer Cable assembly NIBP Display module LCD Screw 4 40 5 16 machine rear case to front case Tape acryllic foam 3 47 adhes 2 sides Tape foam vinyl 1 87 1 2 Blank printer door kit not shown Blank panel for no SpO2 option not shown Plug screw cover Mobile stand mount plate fasteners not shown Mobile stand mount plate kit not shown ervice manua Replacement parts 87 88 Replacement parts Welch Allyn VSM 300 Series NIBP pump and plumbing parts Drawing Ref 1 gt o N Order number 600 0179 XX 020 0064 XX 680 0068 XX 600 0520 XX 600 0043 XX 600 0178 XX 010 0233 01 010 0233 02 Description Tubing 1 0 125 I D 0 250 O D silicone Check valve NIBP Pump POEM NIBP 6V rolling Filter NIBP Fitting 1 8 ID tube tee nylon not shown POEM 1 only Fitting 1 8 ID tube elbow nylon NI
8. Serial RJ45 connector N AC power i connector USB port Monitor AC ud power adapter Serial to USB I A Cay yA N adapter NA y A jae CN S Monitor AC CNN power cord ET a CEES DB9 connector USB cable Serial cable 8 Connect the DB 9 connector on the serial cable to the serial port on the PC 9 Start the utility Start gt Programs gt Welch Allyn gt Service Tool VSM 300 10 Open the Options menu and select settings If the status panel in the lower left corner displays VSM 3 Available then the utility has connected to the VSM skip to step 12 11 Select the com port assigned to the serial port used to connect to the monitor 12 Disable Log I O to file Service manual Troubleshooting and repair 39 Note f Log I O to file is enabled the utility captures all communications between the VSM and the utility in the file io log This file continues to grow until the communications link is broken because the utility is continuously checking for the presence of the VSM The utility overwrites io log each time the service utility is started Settings Eg DI Serial Port Communications Port COM1 X Communications Port COM 0 Keyspan USB Serial Port COM3 Here the serial port Communications Port is configured to COM1 and the Keyspan USB adapter is configured to COM4 Note If the utility displays VSM3 not responding cycle the power to the monitor If the com port cannot b
9. Slot behind the p 7 retaining pin Outer pins Outer notches 7 Seat the printer in the plastic printer chassis Service manual Disassembly procedure 75 Paper cradle Guide pin a Align the guide pin on the chassis with the hole on the bottom of the printer The paper guide and the paper cradle on the plastic chassis must be flush b Use the two screws to secure the printer to the chassis 76 Disassembly procedure Welch Allyn VSM 300 Series Disassemble the temperature module Note Disassembly of the temperature module does NOT require removal of the main board 1 Remove the temperature module from the monitor a Remove the two screws located on the left side inside the rear chassis securing the module to the slots on the left side of the rear chassis To prevent the module from dropping hold it as you remove the screws Temperature cable two screws securing the temperature module b Separate the temperature module from the rear chassis and pull the temperature cable through the slot in the rear chassis Service manual Disassembly procedure 77 Note For older monitors where the temperature cable is routed through a ferrite bead on the rear chassis If the temperature cable is pulled through the slot and out of the ferrite bead it will be difficult to reroute the cable through the bead To avoid this difficulty Separate the temperature module h
10. connection points I on the pump NIBP bleed valve NIBP dump valve NIBP tubing connection points on the manifold Note POEM 1 NIBP modules use a flying NIBP pump power connector that is soldered to the board POEM 2 NIBP modules use a standard connector on the board POEM 2 d Cutthe tie wrap to free the pump from the pump holder Note If your monitor has a printer it is much easier to remove and install the NIBP pump through the printer door after the printer assembly is removed 2 Remove the NIBP module a Remove the four screws securing the NIBP module to the rear chassis Four screws securing the NIBP module Service manual Disassembly procedure 67 b Remove the NIBP module NIBP reassembly notes A WARNING You must characterize the NIPB module whenever you replace any NIBP component pump tubing air filter check valve or NIBP module WARNING If the NIBP module is not properly characterized the pump could overinflate a neonatal cuff which could be hazardous to neonatal patients See NIBP characterization on page 35 The shorter tubing section contains the air filter It connects to the pump input suction fitting on the outer edge of the front The longer tubing section contains the check valve It connects to the pump pressure output fitting in the center of the pump and to the manifold on the NIBP boa
11. indicator amd 2 e Temperature Pulse strength Neonatal Pediatric Adult AC power Battery charging flashing Battery charged steady Service overview Purpose and scope This service manual is a reference for periodic preventive maintenance and corrective service procedures for the Vital Signs Monitor 300 Series Corrective service is supported to the level of field replaceable units These include some circuit board assemblies and some subassemblies case parts and other parts See Replacement parts on page 85 for a complete list of userreplaceable service parts Note Repair and replacement of the main board is not supported All service work on the main board must be performed by certified and qualified service personnel at an authorized Welch Allyn service center Caution No component level repair of circuit boards and subassemblies is supported Use only the repair procedures described in this manual A WARNING When performing a service procedure follow the instructions exactly as presented in this manual Failure to do so could damage the monitor invalidate the product warranty and lead to serious personal injury This guide provides troubleshooting information assembly procedures and instructions for functional testing and performance verification It is intended for use only by technically qualified service personnel This guide applies only to the Vital Signs Model 300 Series For
12. 008 0842 XX not provided Use with main board 031 0150 03 and 031 0150 04 Used to characterize NIBP read log files and update NIBP SpO2 and temp modules Requires serial cable 008 0842 XX not provided Reauires Welch Allyn Service Center installation and programming Replaces 031 0150 03 and 031 0150 04 Use 020 0634 00 to replace 031 0150 01 Refer to the North America price list for part numbers Refer to the International price list for part numbers 95 Updates and service bulletins DC power cable clamp Eventually the DC power cord might disconnect from the power input connector on the back of the monitor To prevent this contact Welch Allyn and order part number 800 0895 XX VSM 300 Series DC Power Cable Clamp This item which is provided at no cost is a set of six cable clamps 96 Updates and service bulletins Welch Allyn VSM 300 Series Index 97 C CE certification 3 characterization procedure 35 test 14 chart of screws 53 checklist 30 component level repair voids warranty 5 configurations available 6 connectors 54 controls synopsis 4 CSA certification 3 D disassembling the front chassis half 58 disassembly procedure 53 displays synopsis 4 E earlier versions this manual does not apply 5 equipment 9 F field replaceable unit 5 field replaceable units 85 FRUs 85 functional verification 11 indicators synopsis 4 interval between service
13. 7 L list of screws 53 M main board do not repair or replace 5 N NIBP characterization 14 35 P procedure functional verification 11 R removing the battery 56 removing the LCD display 60 removing the NIBP assembly 65 removing the printer 68 removing the SpO2 assembly 79 82 removing the temperature module 76 repair level supported 5 replacement parts 85 returning products 6 return material authorization 6 RMA 6 S screws 53 separating the chassis halves 57 service interval 7 service in warranty 7 service menu 8 services available 5 service utility 36 98 Index T technical support services 5 tools and eguipment 9 trademarks ii troubleshooting 33 U utility 36 V verification 11 verification checklist 30 W warranty invalidation 5 Welch Allyn Propag LT Vital Signs Monitor
14. Jan 08 EC REP Welch Allyn Ltd Welch Allyn Inc avan Business Park 8500 SW Creekside Place Dublin Road Navan Beaverton OR 97008 7107 USA County Meath Republic of Ireland www welchallyn com Printed in USA STI CE os WelchAllyn Contents uei is nd oe eee viewer aad Oi Y hia era Alcon Y FFF RM ela NN 1 General safety considerations 0 lees 1 Electrostatic discharge ESD riia a eee 2 SVITIBOIS coat ida Mi net NN NN eat NF Y CA AUS CF FC RY NN AN NO A Mei 3 2 Service OVEMVIEW a a raa GA Ga Pad DAR na 5 Purpose and scop8 ee eee 5 Technical Support Services ius cates ER epe bur e ed Cede need 5 Returning DLOGUCTSE MERE eru ETE 6 Product contigurati fis 2 2 e b EE d serere dim e dete Fede s 6 Recommended service intervals llle 7 Service options zou ee ds durs Bot he at bite tore OE RE T MEE 7 Related documents ee qn Presse Hu Barnu Y Mr Pe Fed f ta iei ra Pag asd 7 Service mier ss cud de wy oe eis Maa Sue e e DID Soe Bae E I 8 3 Functional verification YF 9 Functional verification overview lisse es 9 EquiprnentrequiFed 1 es eter e p eR a E Y X Ree 9 Functional verification procedure 2 6 eee eee 11 Checklist and test results report form V eee 30 4 Troubleshooting and repair V 33 Troubleshooting Chart aue acta a raed ATA RY deb ben PAAR T ob gos eie odo 33 Requirements for module level r
15. View read print VSM 300 logs Update VSM 300 software Enable the monitor to accept updated NIBP SpO and temperature modules Where to find information Using the utility Utility help files Servicing the monitor This document and 810 1651 XX Vital Signs Monitor 300 Series Service Manual Supported SW and HW versions CD release notes The utility includes the following upgrades which are for the VSM 300 Series only e NIBP module software e Main board software Note This upgrade procedure might return monitor user settings to the factory defaults Refer to the service manual for information about factory default values Note Monitors with serial numbers JA020000 to JA044073 were shipped with the NIBP version 3 20 00 software installed Note This utility is not required when replacing SpO5 modules with the same firmware version Note This utility is not required when replacing SureTemp modules with the same firmware version Monitors with serial numbers JA020320 and greater were shipped with SureTemp version 1 2 Note Nellcor and Masimo SpO modules cannot be interchanged Note Monitors with serial numbers JA030012 and greater were shipped with the Monitor Main version 1 20 00 software installed Note Monitors with NIBP software version 4 20 00 contain the POEM2 NIBP module NIBP software version 4 20 00 is incompatible with NIBP POEM1 modules running version 3 20 00 and older NIBP module software older than version 4 10 00 i
16. amp User Logs 504 of 504 items VSM 3 Available Debug Log onitor File Edit Options Help Characterize NIBP U UU UU UUUUUU TASK UJ IDLE 0 00 00 000000 TASK 0 IDLE 0 00 03 680000 TASK 3 COMM 0 00 00 000000 TASK 0 IDLE 0 00 04 220000 TASK 3 COMM 0 00 43 800000 TASK 3 COMM 0 00 00 000000 TASK 0 IDLE 0 00 00 000000 TASK 0 IDLE 0 00 00 000000 TASK 0 IDLE 0 00 00 000000 TASK 0 IDLE 0 00 00 000000 TASK 0 IDLE 0 00 00 000000 TASK 0 IDLE 0 00 00 000000 TASK 0 IDLE 0 00 00 000000 TASK 0 IDLE 0 00 04 220000 TASK 3 COMM 0 00 00 000000 TASK 0 IDLE View Logs BUF UZ Ub 15 43 1 2U UU BUF 03 07 7 15 50 1 20 00 BUF cal saved to NV RAM BUF 03 07 7 15 57 1 20 00 BUF cal saved to NV RAM BUF cal saved to NV RAM BUF 03 08 7 09 21 1 20 00 BUF 03 08 7 09 24 1 20 00 BUF 03 08 7 09 24 1 20 00 BUF 03 08 7 10 34 1 20 00 BUF 03 1277 15 05 1 20 00 BUF 03 12 15 11 1 20 00 BUF 03 12 7 15 17 1 20 00 BUF 03 13 7 08 55 1 20 00 BUF cal saved to NV RAM BUF 03 14 7 08 51 1 20 00 Monitor Model Distribution P N VSM 3 810 1784 01 Display C Event Log Debug log C Cal amp User Logs 128 of 128 items VSM 3 Available 44 Troubleshooting and repair Welch Allyn VSM 300 Series Cal amp User Logs amp Welch Allyn Monitor Service Utility t3 File Edit Options Help 2 Monitor Model VSM 3 Distribution P N
17. beginning any disassembly or assembly procedures Service manual Symbols Safety 3 The symbols illustrated on the following pages appear on the monitor or in this document Documentation symbols A WARNING Indicates conditions that could lead to illness injury or death A Caution In this manual indicates conditions that could damage equipment or other property A Caution On the product means Consult accompanying documentation Certification and operation labels This device has been tested and certified by the A Urgent alarm notification output to Nurse Call w Canadian Standards Association International to system comply with applicable U S and Canadian medical safety standards CE cos The CE Mark and Notified Body Registration X 5 Recycle used batteries properly and in accordance Number signify that the device meets all essential with local regulations reguirements of the European Medical Device Do not dispose of batteries in refuse containers Directive 93 42 EEC Australian Registered Importer Sealed lead acid battery 6V 4 Ah Pb Patient connections are Type BF and protected against defibrillation Shipping storing and environment labels Keep this end of the package or shipping crate up Protect the monitor from exposure to rain 90 Do not expose the monitor to relative humidity 4 Do not subject the monitor to altitudes outside above this
18. cables first and work your way to the bottom of the board in approximately the following order Note See the illustration in Main board reassembly notes on page 64 Service manual Disassembly procedure 55 Order of disconnection Main board Connects With Main board Connects With Connector Connector 2 J1 External RS 232 8 J10 Printer power CN1 3 J6 LCD 9 J3 Battery 4 J5 Display board J1 10 J9 NIBP board 5 J12 Temperature board J1 11 J7 Sp0 board J2 6 J4 Nurse call connector 12 J11 Speaker Denotes optional hardware When reassembling the monitor connect the cables in reverse order Display board connector Connector Connects With J1 Main board J5 Printer board connectors Connector Connects With CN1 Main board J10 CN2 Fujitsu printer CN3 Main board J8 SpO board connectors Connector Connects With Connector Connects With J1 Sp0 side panel J2 Main board J7 NIBP board connectors Connector Connects With Connector Connects With J2 Main board J9 J6 Pump Temperature board connectors Connector Connects With Connector Connects With 56 Disassembly procedure Welch Allyn VSM 300 Series J1 Main board J12 J5 External Probe Remove and disconnect the battery 1 Remove the four screws securing the battery door Four screws securing the battery door 2 Remove the battery doo
19. inflation target pressure to 132 mmHg 176 kPa Raise the pressure to 141 mmHg a Press amp and wait for the pressure to reach 132 mmHg 176 kPa The pump shuts off and the pressure reading starts stepping down b Carefully squeeze the pump bulb to raise the pressure to 141 mmHg 18 8 kPa e The dump valve opens and quickly drops the pressure to approximately O e The monitor displays C10 to indicate that an overpressure event has occurred To verify overpressure cutoff for NIBP versions 4 20 00 and later This test demonstrates that the overpressure cutoff feature prevents pressure from rising fast enough to exceed the cutoff pressure 295 to 330 mmHg or 39 3 to 44 0 kPa before the pump stops and the dump valve and the bleed valve open 20 Functional verification Welch Allyn VSM 300 Series When the overpressure cutoff triggers the pump stops the dump and bleed valves open and the monitor displays E40 Any subsequent button press shuts off the monitor Note Due to NIBP implementation differences this test does not verify overpressure cutoff in earlier NIBP versions In those versions due to a longer software delay in activating the cutoff function the normal overpressure cuff pressure is exceeded before the overpressure cutoff safety triggers If the normal overpressure detection algorithm were to fail the overpressure cutoff safety function would trigger immediately 1 Restart the monitor E W IN Set the mo
20. limit am sen these limits U Fragile contents handle with care Limit stacking to this number of units 5 L sere Do not expose the monitor to temperatures outside these limits 4 Monitor connector labels Temperature Probe Cable Connector SpO SpO Sensor Cable Connector gt RS232 Cable Connector oee AC Power Adapter Cable Connector 8V 740mA Nurse Call Cable Connector NIBP Hose Connector A A 4 Safety Welch Allyn Vital Signs Monitor 300 Series Printer door label gt Press to open the printer door Load paper this direction The monitor front panel controls are described in more detail throughout this document Front panel controls Cy v AV Set alarm limits Silence alarms Scroll up down Scroll forward back Increase decrease value The scroll icon appears as these two arrows in the documentation Set an NIBP automatic measurement interval Cycle to the next menu selections t C Power on off Print patient data Review patient data Start stop an NIBP cycle AUTO button SYS DIA Sp0 q min message window i F M CA Front panel displays and indicators Systolic pressure Diastolic pressure Arterial hemoglobin oxygen saturation Pulse rate MAP mean arterial pressure Degrees Celsius Degrees Fahrenheit Monitored temperature Battery low Battery fully discharged pulse amplitude
21. the SYS LEDs 4 Press A once to select 80 mmHg 10 7 kPa The cuff inflates to approximately 115 mmHg 15 3 kPa Note Inthe NIBP test mode and especially at small test volumes the pressure achieved can vary significantly 30 40 mmHg or 4 5 3 kPa from the target pressure 5 Wait 15 seconds and note the current pressure 6 Wait another 10 seconds and verify that the pressure has not dropped more than 8 mmHg 1 1 kPa below the pressure noted in step 5 If the pressure drop is greater than 8 mmHg 1 1 kPa check the cuff the hose and all external connections for leaks and then repeat from step 3 16 Functional verification Welch Allyn VSM 300 Series 7 Press A several times to select 0 mmHg 0 kPa The valve opens to release pressure 8 Disconnect the neonate cuff Pressure calibration verification This tests pressure readings on the monitor against a calibrated external pressure meter 1 Put the monitor in Service mode a Power the monitor off b Power the monitor on while pressing ie A WARNING Do not connect the monitor to a patient while the monitor is in Service mode Overpressure detection is disabled while the monitor is in NIBP test mode 2 Connect the monitor to an adult cuff or a cuff simulator a pressure meter or a manometer and a pump bulb as shown 3 Press amp repeatedly unti
22. the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded The software may not be copied decompiled reverse engineered disassembled or otherwise reduced to human perceivable form This is not a sale of the software or any copy of the software all right title and ownership of the software remain with Welch Allyn or its vendors For information about any Welch Allyn product call the nearest Welch Allyn representative USA 1800 535 6663 Australia 6129 638 3000 1315 685 4560 800 074 793 Canada 1 800 561 8797 China 86 216 327 9631 European Call Center 353 46 906 7790 France 331 6009 3366 Germany 49 747 792 7186 Japan 8133 219 0071 Latin America 1 305 669 9003 Netherlands 3115 750 5000 Singapore 656 419 8100 South Africa 2711 777 7555 United Kingdom 44 207 365 6780 Sweden 46 85 853 6551 This device complies with Part 15 of the FCC rules and with the rules of the Canadian ICES 003 Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Caution Changes or modifications not expressly approved by Welch Allyn could void the purchaser s authority to operate the equipment Reorder Part Number 810 2811 XX CD English Reorder Part Number 810 2812 XX printed English Manual Part Number 810 1651 02 Rev A
23. was selected to accept the new temperature module and update the Monitor Main software QS Welch Allyn Monitor Service Utility X Fie Edit Options Help WelchAllyn Characterize NIBP Update Monitor Module Installed Ver Update Ver Status Monitor Boot 1 10 00 1 10 00 Up to date Monitor Main 1 20 00 1 20 00 Up to date NIBP Module 03 20 00 3 20 00 Up to date SP02 Module 1 301 Not updatable Compatible Temp Module 1 2 Not updatable Compatible Monitor HW Not updatable Compatible Monitor Model VSM 3 Distribution P N 810 1784 01 Print Update Status Up to date Help Upload Status m VSM 3 Available 52 Troubleshooting and repair Welch Allyn VSM 300 Series In this screen the NIBP module has been replaced with a POEM2 NIBP module Before the VSM can use the POEM2 NIBP module the service utility must update the VSM with the new configuration In this case the NIBP module already contains the latest software so no software updates are needed When the compatibility fields have been set the VSM is ready to use Welch Allyn Monitor Service Utility File Edit Options Help Characterize NIBP Module Update Ver Monitor Boot 1 10 00 VSM 3 810 1784 01 Monitor Model Distribution P N iUpdate Monito Installed Ver Status 1 10 00 Update Up to date Up to date Update required Compatible Compatible Compatible Monitor Main 2U UU 1 20 00 NIBP Modul 04 20 00 4 20 00 SPO2 Module 40
24. 3N00 USA 53NOP USA 53NTO USA 53NTP USA Label Label Label Label error codes English icon reference USA only safety agency non Masimo safety agency Masimo Label Label Label Label Label Label Label Label Label error codes error codes error codes error codes error codes error codes error codes error codes error codes Italian French German Spanish Chinese Dutch Swedish Portuguese Polish 94 Replacement parts Welch Allyn VSM 300 Series Order Description Notes number Special service tools 06138 000 Temperature test key tests monitor only 01800 210 9600 Temperature calibration tester 120V tests probe monitor 01800 500 9600 Temperature calibration tester 240V tests probe monitor 01800 810 9600 Temperature calibration tester 240V UK tests probe monitor 01800 910 9600 Temperature calibration tester 240V Australia tests probe monitor 020 0702 XX Fixture cuff simulator assembly 660 0237 XX Battery substitution connector 810 1784 XX Welch Allyn monitor service utility application CDROM 4 020 0660 XX SW update CDROM for POEM1 update to version 3 20 00 008 0842 00 Serial cable utility VSM 300 Series ac power adapter ac power adapter 8V 0 75A 120 VAC USA ac power adapter 8V 0 75A 240 VAC EU ac power adapter 8V 0 75A 240 VAC NZ Australia Notes 1 Requires Welch Allyn monitor service utililty application 810 1784 01 and serial cable
25. 4 XX 620 0149 XX 620 0165 XX 532012 000 532013 000 660 0229 XX 660 0228 XX 008 082 7 XX 020 0659 XX Description Printer door without roller Frame printer assembly Screw printer door roller 2 28 x 1 4 Screw Plastite 0 312 2 28 thread forming PCB printer Printer mechanism with roller Cable printer data Cable printer power Thermal paper Blank printer door kit not shown Service manual Replacement parts 93 Order number Description Notes Labels 680 0085 XX 680 0079 XX 680 0082 XX 680 0083 XX 680 0080 XX 680 0081 XX 680 0084 XX 680 0071 XX 680 0093 XX 680 0087 XX 680 0090 XX 680 0091 XX 680 0088 XX 680 0089 XX 680 0092 XX 680 0086 XX 640 0610 XX 640 0611 XX 640 0612 XX 640 0690 XX 640 0641 XX 640 0642 XX 640 0643 XX 640 0644 XX 640 0648 XX 640 0649 XX 640 0650 XX 640 0651 XX 640 0652 XX Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay front panel Overlay Front Panel 53000 international 5300P international 530TO0 international 530TP international 53NO0 international 53NOB international 53NTO international 53NTB international 53000 USA 5300P USA 530T0 USA 530TP USA 5
26. BP pump and tubing assembly POEM 1 NIBP pump and tubing assembly POEM 2 Service manual Replacement parts 89 Temperature option Drawing Order number Description Ref 1 o c A o N 620 0394 XX 630 0211 XX 630 0238 XX 620 0393 XX 031 0163 XX 660 0230 XX Screw 4 40 3 47 machine Outside housing temperature module Inside panel temperature module Screw 4 20 5 16 thread forming PCB temperature module Cable flex temperature main board 90 Replacement parts Welch Allyn VSM 300 Series SpO option Nellcor Drawing Order Description Notes Ref number 1 010 0232 XX SpOv connector panel assembly Nellcor 2 031 0169 XX Board SpO Nellcor 3A 5 3 620 0047 XX Screw 6 32 1 47 machine 4 660 0233 XX Cable assembly SpO main interface Service manual Replacement parts 91 SpO option Masimo Drawing Order Description Ref number 1 630 0278 XX SpO2 connector housing VSMIII Masimo plastic 031 0160 XX SpO2 subassembly board Masimo MS 11 620 0393 XX Screw 4 20 X 31 PNH PHH ZN Plastite 48 2 660 0260 XX Cable assembly SpO sensor flex VSMIII Masimo 660 0259 XX Cable assembly SpO power flex VSMIII Masimo 640 0708 XX Label Masimo SET clear Lexan not shown o co A Ww N O1 3 10x 92 Replacement parts Welch Allyn VSM 300 Series Printer option Drawing Ref 1 a c o N Order number 630 0213 XX 630 021
27. Installed Ver Update Ver Status Monitor Boot 1 10 00 1 10 00 Up to date Monitor Main 1 20 00 1 20 00 Up to date NIBP Module 03 20 00 3 20 00 Up to date SP02 Module 1 9 0 1 Not updatable Compatible Temp Module LU Not updatable Update required Monitor Hw 0 Not updatable Compatible Update Status Setting compatibility fields Upload Status Setting module compatibility VSM 3 Available Service manual Troubleshooting and repair 51 Here the monitor has been reset to accept the temperature module with firmware version 1 2 Notice that the Upgrade Status message displays Update recommended In step 2 No was selected to accept the new temperature module without updating any software y 6 Welch Allyn Monitor Service Utility t3 File Edit Options Help Monitor Model VSM 3 Distribution P N 810 1784 01 WelchAllyn Characterize NIBP Installed Ver Update Ver Status Monitor Boot 1 10 00 1 10 00 Up to date Monitor Main 1 10 00 1 20 00 Update available NIBP Module 03 20 00 3 20 00 Up to date SP02 Module X 1 3 0 1 Not updatable Compatible Temp Module 1 2 Not updatable Compatible Monitor Hw 0 Not updatable Compatible Update Monitor Update Print Update Status Update recommended H Llpload Status elp m VSM 3 Available Here the monitor has been reset to accept the temperature module with firmware version 1 2 Notice the Upgrade Status message Up to date In step 2 Yes
28. Monitor Main 1 20 00 Success March 15 2007 11 32 34 cmdSetVSM3ValidVersionPoem 03 20 00 Success March 15 2007 11 32 34 cmdSetVSM3ValidVersionSpo2 1 9 0 1 Success March 15 2007 11 32 34 cmdSetVSM3ValidVersionTemp 1 2 Success Printed Name Signature Updating NIBP Temperature amp SpO Modules 49 When replacing the NIBP POEM temperature or SoO hardware modules with modules containing a different firmware version the service utility must be run to enable the monitor to accept the new firmware version If the firmware has been changed since the last time the monitor was configured the new firmware version is shown in orange in the Installed Version column under Update Monitor File Edit Options Help a Monitor Model VSM 3 Distribution P N 810 1784 01 Characterize NIBP Installed Ver Update Ver Status Monitor Boot 1 10 00 1 10 00 Up to date Monitor Main 1 10 00 1 20 00 Update available NIBP Module 03 20 00 3 20 00 Up to date SPO2 Module 3 0 Not updatable Compatible Temp Moduld Lu Not updatable Update required 0 Monitor Hw Not updatable Compatible Update Status Update required Upload Status pe d Welch Allyn Monitor Service Utility t3 VSM 3 Available In this screen shot a new temperature module has been installed with firmware version 1 2 Notice the Upgrade Status displays Update required Until the monitor is updated it displays an E35 error indicative of a faulty temp
29. NIBP characterization on page 35 If the error persists return the monitor to Welch Allyn for service Verify all cable connections and then cycle the power If the error persists replace the NIBP module Warning Always characterize NIBP after replacing any NIBP component See NIBP characterization on page 35 Cycle the power If the error persists return the monitor to an authorized service center for replacement of the main board Replace the display board Fully connect the LCD to the main board Tighten the screws Do not exceed 4 lbf in Service manual Requirements for module level repair and replacement Troubleshooting and repair 35 Note All repairs to a monitor under warranty must be performed at an authorized Welch Allyn service center Activity Recommended action Update the software Replace the main board Replace the NIBP module Replace the SpO board Replace the SpO side panel Replace the temperature board Replace the printer Replace the front panel Use the VSM Service Utility 810 1784 XX Return the monitor to an authorized service center Replacement procedure beginning on page 53 Perform a complete functional verification page 9 A Warning Always characterize NIBP after replacing any NIBP component See NIBP characterization on page 35 Replacem Perform a Replacem Perform a Replacem Perform a Replacem Perform a
30. Not updatable Temp Module 1 2 Monitor Hw 0 Not updatable Not updatable Update Status Upload Status Update required m VSM 3 Available Uninstalling older versions of the utility Use this procedure to uninstall an older version of the VSM 300 Service Utility before installing a new version To uninstall the Service Utility program 1 From the lower left corner of the Windows desktop click Start gt Control Panel gt Add or Remove Programs Click the Welch Allyn Service Tool Click Change Remove After the program is removed reboot or turn off the computer Disassembly procedure 53 Procedures overview Screws These procedures cover monitor disassembly and board removal Unless otherwise noted the assembly procedure is the reverse of the disassembly procedure A WARNING Electrical shock hazard The battery can deliver currents sufficient to cause serious personal injury and to damage the monitor When opening the monitor for any reason always remove and disconnect the battery immediately before proceeding with disassembly Caution Do all repairs at a static protected station Caution Observe recommended screw torque specifications especially with screws that secure directly into plastic standoffs Caution To avoid mismatching screws and holes keep the screws for each piece with that piece as you remove modules circuit assemblies and other components Following are
31. Uses and terminated appropriately Lemo connector for your hi pot tester PAB MO 4GLAC397 Functional verification Welch Allyn VSM 300 Series Checklist and test results report form Use a copy of this form to track your progress through the validation tests Pass Fail or N A v Test Result v v Battery charging Power on self test Beeper Monitor off current mA Init idle current mA Baseline current mA Battery voltage Monitor V DMM V NIBP characterization test NIBP verification Pressure leakage Before mmHg After mmHg Pressure accuracy 80 mmHg SYS Manometer 150 mmHg SYS Manometer 300 mmHg SYS Manometer Valve pump current Valve Pump mA Baseline mA Difference mA Inflation Elapsed time sec Deflation Manometer reading mmHg Max allowable cuff pressure Adult mmHg kPa Pediatric mmHg kPa Neonate mmHg kPa Overpressure cut off Pass Fail Printer current Peak mA Sp0 Saturation 96 Pulse bpm Temperature Fahrenheit Celsius Nurse call relay pins 1 2 Alarm Q No Alarm Q pins 2 3 Alarm Q No Alarm Q Battery charge time Battery discharge time Battery voltage volts Monitor serial Tested by Test date Service manual Functional verification Here is an example of verification results for a typical monitor 31
32. Vital Signs Monitor 300 Series Service Manual Software version 1 2X WelchAllyn Advancing Frontline Care ii Welch Allyn Vital Signs Monitor 300 Series Copyright Welch Allyn All rights are reserved No one is permitted to reproduce or duplicate in any form this manual or any part thereof without permission from Welch Allyn Welch Allyn assumes no responsibility for any injury to anyone or for any illegal or improper use of the product that may result from failure to use this product in accordance with the instructions cautions warnings or statement of intended use published in this manual Welch Allyn and Flexible Monitoring are registered trademarks of Welch Allyn POEM and FlexNet are trademarks of Welch Allyn Nellcor and Oximax are registered trademarks of Nellcor Puritan Bennett SET LNCS and Masimo are registered trademarks of Masimo Corporation Possession or purchase of a Masimo SpO equipped monitor does not convey any express or implied license to use the device with unauthorized sensors or cables which would alone or in combination with this device fall within the scope of one or more of the patents relating to this device Software in this product is copyright by Welch Allyn or its vendors All rights are reserved The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide Under such laws the licensee is entitled to use
33. XX XX XX XXXXX User Record Alarm Settings High Sys 0 01 mmHg 220 Low Sys 0 01 mmHg 75 High Dia 0 01 mmHg 110 Low Dia 0 01 mmHg 35 High MAP 0 01 mmHg 120 Low MAP 0 01 mmHg 50 High PR bpm 120 Low PR bpm 50 High O2 3 0 Low O2 85 Patient type A P N A BP Units mmHg kPa mmHg Target press 0 01 mmHg 160 Auto interval 15 MAP On Off Off Temperature units C F F Temperature mode P M P Pulse tone volume 3 Clinical pause msec 0 Print button mode B S B H W Status Hardware revision X Battery voltage mv XXXX Total Cycles XXXXXX Total Runtime XXXX hrs S W Versions Unit X XX XX XXXXX SpO2 X X X X Temp X X NIBP XX XX XX XXXXX Welch Allyn VSM 300 Series Service manual Sp0 Functional verification 23 Note The tests described in this section are to be performed only as part of a complete functional verification procedure Perform one of the following three SpOg tests Testing the monitor only Nellcor SpO Use this procedure to test only the monitor SpO function 1 2 3 Power the monitor off Connect the Nellcor SRC MAX SpO functional tester to the SpO input connector through a Nellcor DEC 8 extension cable Power the monitor on Note n the following tests if the SRC MAX defaults are outside the monitor alarm limits readjust the limits or silence the alarms Verify the following on the SRC MAX e All of the LED
34. a copy of the checklist each time you perform the functional verification procedure so that you can record and save the test results If the monitor ever requires service the records of test results can often facilitate troubleshooting Functional verification does not require opening the monitor case Equipment required This equipment is required for functional verification of a fully configured monitor Commercially available general purpose medical test equipment Item Manufacturer part number specification Power supply Variable 0 8 VDC 0 75 amperes minimum with voltage and current indicators for 1mA current measurement Digital pressure meter Netech Digimano 1000 or equivalent AC withstand voltage hi pot tester Associated Research 3605 or equivalent Sp0 functional tester Nellcor for testing Nellcor SRC MAX the monitor only Sp0 functional tester Masimo for testing Masimo Tester REF 1593 he monitor only Sp0 extension cable required for SRC Nellcor DEC 8 MAX Sp0 simulator for testing the monitor and Fluke Biotek Index2 XL XLFE or equivalent he SpO sensor Syringe 60 mL Slip tip Luer BD Becton Dickinson 309654 or equivalent Hi pot cable connectors See Hi pot test connections on page 29 Timer to display elapsed time in seconds 10 Functional verification Welch Allyn VSM 300 Series Welch Allyn accessories and test equipment Temperature test key 06138 000 for testi
35. a patient while the monitor is in Service mode Overpressure detection is disabled while the monitor is in NIBP test mode Press repeatedly until NIBP TEST appears in the message window and 0 is displayed in the SYS and DIA windows Press 4 to select 0 mmHg 0 kPa target pressure While watching the current meter press A to select 80 mmHg 10 7 kPa target pressure Note the highest current reading during inflation While the pump is running verify that the reading on the current meter is not more than 750 mA above the current level noted in step 2 of the verification test Baseline current draw on page 13 Press A three times to select 0 mmHg 0 kPa target pressure To test inflation Press amp repeatedly until NIBP TEST appears in the message window and 0 is displayed in the SYS and DIA windows 18 Functional verification Welch Allyn VSM 300 Series Press A once to select 80 mmHg 10 7 kPa Wait for the pump to start and stop Press A once to select 150 mmHg 20 kPa Wait for the pump to start and stop Bleed the pressure to O by opening the relief valve on the bulb Close the relief valve on the bulb Have a timer ready o oN 090 BO N Press A once to select 300 mmHg 40 kPa and immediately observe the manometer o As soon as the manometer reads 5 mmHg 0 67 kPa start the timer 11 When the manometer reaches 250 mmHg 33 3 kPa stop the timer 12 Verify that the elapsed time
36. al Disassembly procedure 63 Four screws securing the main board e 3 Pull the lower right corner of the main board away from the rear chassis just far enough to free the RS232 connector housing on the main board from the RS232 connector slot on the rear chassis we Rear chassis RS232 connector slot on he rear chassis RS232 connector housing on the main board Lower right hand corner of the main board 4 Carefully tip the upper edge of the main board away from the rear chassis far enough to access the uppermost connectors on the component side of the board J11 speaker connector J9 NIBP J7 Sp0 connector m connector Bi 7 J4 nurse call A connector ME J3 battery J10 printer power J8 printer cable connector connector connector 5 For best results disconnect the uppermost cables first and work your way to the bottom of the main board For a monitor configured with all options the approximate order of disconnection is as follows Note Refer also to the drawing of the main board in Main board reassembly notes on page 64 64 Disassembly procedure Welch Allyn VSM 300 Series Order of disconnection Main board Connects With Main board Connects With Connector Connector 1 J4 Nurse call connector 5 J9 NIBP board 2 J8 Printer data CN3 6 J7 SpO9 board J2 3 J10 Printer power CN1 7 J11 Speaker 4 J3 Battery Den
37. close an approximation as possible Include a packing list Write the Welch Allyn RMA number with the Welch Allyn address on the outside of the shipping carton United States federal regulations require that any unit received by Factory Service must be free from blood borne pathogens before processing All incoming products are cleaned as well as possible but products that cannot be effectively cleaned cannot be accepted for repair Please thoroughly clean all organic residues from the product before shipment This will ensure safe receipt processing and repair and will help expedite the return of your monitor Product configurations Model numbers for the configurations are as follows Model Features Model Features 53000 Standard NIBP Pulse Rate and MAP 530T0 Standard Temperature 5300P Standard Printer 530TP Standard Temperature Printer 53N00 Standard Nellcor SpO 53800 Standard Masimo Sp0 53NTO Standard Nellcor SpO Temperature 53STO Standard Masimo SpO Temperature 53NOP Standard Nellcor SpO Printer 53S0P Standard Masimo SpO Printer 53NTP Standard Nellcor Sp0 Temperature Printer 53STP Standard Masimo SpO Temperature Printer Service manual Service overview 7 Recommended service intervals Interval or Condition Action Recommended Procedure Page Every 6 24 months Complete functional test Functional verification 9 per hospital protocols Battery does no
38. commended or supplied by Welch Allyn See Products and Accessories part number 810 0409 XX Always use accessories according to your facility s standards and according to the manufacturer s recommendations and instructions Always follow the manufacturer s directions for use 2 Safety Welch Allyn Vital Signs Monitor 300 Series A monitor that has been dropped or otherwise damaged or abused must not be used until it has been tested and verified by qualified service personnel for proper operation If the monitor detects an unrecoverable problem an error code and a brief message appear in the message display Report all such errors to Welch Allyn While under warranty the monitor must be serviced only by a Welch Allyn service technician Electrostatic discharge ESD OBSERVE PRECAUTIONS SENSITIVE ELECTRONIC DEVICES FOR HANDLING DO NOT SHIP OR STORE NEAR STRONG ELECTROSTATIC ELECTROMAGNETIC SERENE DEVICES MAGNETIC OR RADIOACTIVE FIELDS A WARNING Electrostatic discharge ESD can damage or destroy electronic components Handle static sensitive components only at static safe workstation WARNING Consider all electrical and electronic components of the monitor as static sensitive Electrostatic discharge is a sudden current flowing from a charged object to another object or to ground Electrostatic charges can accumulate on common items such as foam drinking cups cellophane tape synthetic clothing un
39. configure and diagnose the USB to serial adapter Access the assistant from Port Settings in the Device Properties dialog The VSM uses these default settings 9600 bits per second 8 data bits no parity 1 stop bit no flow control Service procedures Characterizing NIBP This operation trains the NIBP module to properly account for the volumes of internal and external tubing when the pump is running WARNING _ You must characterize NIBP after replacing any NIBP components pump tubing air filter check valve or NIBP module Failure to properly characterize NIBP can lead to injury of neonatal patients Service manual Troubleshooting and repair 41 cb Welch Allyn Monitor Service Utility X Fie Edit Options Help Monitor Model VSM 3 Distribution P N 810 1784 01 Choose Start to begin characterization Characterization Status Module Status lt cc VSM 3 Available To characterize NIBP 1 Oy Or d e Select Characterize NIBP The utility displays the message Choose Start to begin characterization Click Start and follow the on screen instructions The utility attempts to place the monitor in the correct state for characterization e The monitor is turned off e The monitor operating on charger power supports communication between the utility and the NIBP module Connect a 96 inch neonatal cuff hose 008 0265 XX as indicated Remove the cuff Block with a thumb for examp
40. e ZIF connector latches b Disconnect the printer flex cable from CN2 on the printer board c Turn the printer assembly upright remove the two screws securing the printer mechanism and remove the printer mechanism Service manual Disassembly procedure n Two screws securing the gt r printer mechanism E A Printer mechanism d Turn the printer assembly upside down e Remove the screw securing the printer board to the printer frame f If you are replacing the printer board remove the cables from connectors CN1 and CN3 for use on the replacement board One screw securing Da the printer board L L Printer reassembly notes 1 When connecting the printer assembly board to the plastic printer housing be sure the printer board is seated flat on the housing within the guide rails on either side of 72 Disassembly procedure Welch Allyn VSM 300 Series the housing and with the front of the board secured under the tab on the front of the housing Printer board parallel with the surface of the printer housing r Printer board resting evenly on i the housing standoffs Printer board inserted under the retaining tab on the printer housing 2 To install the printer assembly into the cavity in the monitor orient the printer assembly so that the side rails of the plastic frame are on the left and right and the two printer frame piano legs are t
41. e found in the Settings dialog use the Device Manager to configure the port To open the Device Manager 1 Start gt right click My Computer gt Properties gt Hardware gt Device Manager 2 Click Ports COM amp LPT to expand the list Computer Manageme nt M Jo 1 File Action View Window Help e Am amp g Computer Management Local E E Infrared devices E K System Tools e Keyboards l Event Viewer 9 Mice and other pointing devices E Shared Folders b Modems 2 Local Users and Groups E Monitors Performance Logs and Alerts BB Network adapters z Device Manager 4 Other devices Storage E Biometric Coprocessor Removable Storage PCMCIA adapters Disk Defragmenter Ports COM amp LPT Disk Management I Communications Port COM1 e Services and Applications E Keyspan USB Serial Port COM3 ov Printer Port LPT1 SB Processors SCSI and RAID controllers Sound video and game controllers 9 System devices ACPI Fixed Feature Button ACPI Lid ACPI Sleep Button ACPI Thermal Zone 40 Troubleshooting and repair Welch Allyn VSM 300 Series To configure to a different COM port 1 2 3 A 5 Right click on the port you want Select Properties Select Port Settings Click Advanced Select a new COM Port Number The port settings for the Keyspan adapter are explained in the documentation included with the device Keyspan provides an assistant to
42. ector in place with one screw B Torque 4 Ibf in Connect the mating end of the power flex cable A to J3 on the circuit board Slide the SpO2 assembly into place in the monitor rear chassis seating the rail of the connector housing into the slots in the rear chassis Secure the SpO2 panel with four screws Torque 4 Ibf in 84 Disassembly procedure Welch Allyn VSM 300 Series 85 Replacement parts This list includes field replaceable service parts only Accessories including patient sensors probes cables batteries probe covers printer paper and other consumable items are listed separately in Products and Accessories 810 0409 XX available from Welch Allyn Customer Service Front case standard configuration Drawing Order Description Ref number 1 031 0151 XX Display board LED 2 600 0495 XX Fitting NIBP order with 630 0216 XX 3 620 0392 XX Retainer NIBP fitting order with 630 0216 XX 010 0239 XX Ferrite bead with adhesive 4 620 0393 00 Screw 4 20 31 Plastite qty 5 5 630 0216 XX Case front 6 680 0072 XX Keypad elastomeric 86 Replacement parts Welch Allyn VSM 300 Series Rear case standard configuration Drawing Ref 1 ec co nr o Cc A C N 10 24 Order number 020 0621 XX 031 0150 XX 501 0015 XX 600 0517 XX 600 05 18 XX 620 0403 XX 620 0396 XX 620 0393 XX 630 0215 XX 630 0217 XX 660 0154 XX 660 0231 XX 660 0232 01 660 0236 XX 500 0044 XX
43. edure Welch Allyn VSM 300 Series Disassemble the Masimo Sp0 assembly 1 Remove the SpO2 assembly from the rear chassis and disassemble as follows a Remove the four screws located on the inside of the rear chassis on the right side that secure the SpO2 assembly to the rear chassis i b Slide the SpO2 assembly out of the rear chassis Four screws securing the Sp0 assembly to the rear chassis 2 Remove the SpO2 board and sensor flex cable assembly from the connector panel a Disconnect the mating end of the power flex cable A from J3 on the circuit board assembly b Remove the screw B securing the sensor flex connector to the plastic chassis c Disconnect the sensor flex connector at J1 B to the plastic chassis Service manual Disassembly procedure 83 d Remove the three screws C securing the circuit board to the plastic chassis e Remove the two screws D securing the SpO2 sensor flex to the connector housing f Slide the SpO2 sensor flex cable assembly out of the rails on the connector housing SpO reassembly notes Masimo 1 o m d p Place the SpO2 sensor flex into the connector housing and secure it with two screws D Torque 4 Ibf in Place the circuit board C into the plastic chassis and secure it with three screws Torque 4 Ibf in Connect the sensor flex connector to the circuit board at J1 Fasten the sensor flex conn
44. epair and replacement 35 NIBP characterization x voice mrt Ps Rea gee AU DYWYN DE R 35 Welch Allyn monitor service utility illii 36 5 Disassembly procedure ees 53 Procedures overViOW zio ete p tavi ped ee be RE Res utere pede 53 Remove and disconnect the battery 0 0 000202 eee 56 Separate the front and rear chassis 0 anaana aaaeeeaa ee 57 Disassemble the front chassis assembly YYYYY Y Yu 58 Remove the LCD display from the main board uu 60 Disassemble the rear chassis assembly YF cece eens 61 Remove the main board ue se v Sie Wine Pe el I e RE ee ER i e ee a 62 Disassemble and remove the NIBP assembly IIL uu 65 Remove and disassemble the printer assembly 20005 68 Disassemble the temperaturemodule IIILI eee 76 Disassemble the Nellcor SpO assembly isses sees 79 Disassemble the Masimo SpO assembly Ru 82 iv Contents Welch Allyn Vital Signs Monitor 300 Series 6 Replacement parts FF ene 85 7 Updates and service bulletins 95 DC powercable Glamp ys ccs i de opm inh FD LE ewe Sead bere es 95 Safety All personnel must read and understand all safety information presented in this manual before using or repairing the monitor A Caution Use only the Welch Allyn Monitor Service Utility 810 1784 XX with this moni
45. erature module 50 Troubleshooting and repair Welch Allyn VSM 300 Series 1 After a hardware module has been replaced with a new version run the service utility to accept the new configuration To accept the new firmware click Update The dialog box opens as shown in the screen shot below 2 Determine whether to update the software e To accept the updated module and update the software select Yes Update Monitor shows an update available for the software Selecting Yes in the Perform Software Update dialog resets the configuration file to accept the new Temp Module Ver 1 2 and updates the monitor software Perform software update E3 Current monitor software is compatible with all currently installed modules Choose Yes to update the instrument with new software recommended Choose No to skip the software update and reset the instrument to accept the modules Yes No Cancel e To accept the updated module without updating the Monitor Main software click No e To stop the operation without making any changes to the monitor click Cancel Note Either Yes or No enables the monitor to accept the new module Note the Status messages here The monitor resets the configuration file to accept the new module firmware before uploading any software amp Welch Allyn Monitor Service t3 File Edit Options Help Monitor Model VSM 3 Distribution P N 810 1784 01 Characterize NIBP Update Monitor Module
46. full LED failure on the display board LCD partially connected Screws attaching the display board to the front panel are loose Suggested action Install the probe well in the probe well housing Replace the probe Replace the temperature board Return the monitor to an authorized service center for PROM programming Cycle the power If the error persists return the monitor to an authorized service center for replacement of the main board Return the monitor to an authorized service center for replacement of the main board Cycle the power to reset all user settings to default values Cycle the power If the error persists return the monitor to an authorized service center for replacement of the main board Verify all cable connections and then cycle the power If the error persists replace the SpO board Use the service utility to verify compatibility Verify all cable connections and then cycle the power If the error persists replace the temperature board Use the service utility to verify compatibility Verify all cable connections and then cycle the power If the error persists replace the printer module Verify that the paper guide and sensor are properly attached to the printer chassis Cycle the power and then reset the date and time Cycle the power If the error persists return the monitor to an authorized service center for replacement of the main board Characterize NIBP See
47. ify that the monitor passed the test If the input current never exceeds 2 50 mA the shielding is sufficient 10 Remove the hi pot RS232 test cable from the RS232 connector and the hi pot tester 11 Connect the SpO test cable between the SpO connector and the return output jack on the hi pot tester 12 Push the test button to run the AC withstand voltage test Verify that the monitor passed the test If the input current never exceeds 2 50 mA the isolation is sufficient Hi pot test connections Cable Monitor connection Hi pot tester connection Connector cable Connect to Wiring Connect to DC Input Switchcraft 760 DC Input Connector Both wires connected together Return 0 100 ID and terminated appropriately 0 218 OD for your hi pot tester Sp0 Nellcor D connector DEC 8 SpO Input Connector All wires connected together High Voltage Nellcor or other and terminated appropriately OXI MAX equivalent for your hi pot tester Sp0 Masimo 14 pin mini Sp0 Input Connector All wires connected together High Voltage Masimo D connector and terminated appropriately for your hi pot tester RS232 RJ45 standard patch cable Communication All wires connected together High Voltage Connector and terminated appropriately for your hi pot tester Nurse Call Welch Allyn Nurse Call Nurse Call Connector All wires connected together High Voltage cable 008 0634 XX
48. ight be faded This does not indicate a problem Note The settings report as shown in the example below contains a calibration record user record hardware status record and software versions record e The calibration record includes manufacturing configuration data monitor serial number set parameters and language e The user record includes userconfigurable settings alarm limits patient type parameter modes units auto interval tone volume and others e The hardware status record shows the hardware revision number the battery voltage level the total number of NIBP monitoring cycles completed on the monitor and the total number of hours of operation of the monitor e The software versions record indicates the software version numbers of the main board SpO and Temperature options if present and NIBP 4 After 2 seconds of printing verify that the current draw is no more than 2 5A above the baseline current recorded in step 2 of the verification test Baseline current draw on page 13 5 Exit the Service Mode 22 Functional verification Welch Allyn R Vital Signs Monitor Unit Settings 13 04 21 15 Oct 2003 Calibration Record Serial XXXXX XXXX Serial signature NULL Calibration time date 12 00 00 01 Jan 2000 Calibration signature NULL Language 0 English Configuration SpO2 1 Temp 1 Printer 1 Ambient bias K X XX SpO2 valid ver X X X X Temp valid ver X X NIBP valid ver
49. ing or the connector Replace the pump Replace the NIBP module Warning Always characterize NIBP after replacing any NIBP component See NIBP characterization on page 35 Route tubing properly through the monitor Properly connect the NIBP tubing Replace the NIBP module Warning Always characterize NIBP after replacing any NIBP component See NIBP characterization on page 35 Use a compatible sensor Replace the sensor Properly connect the sensor cable Replace the Sp0 board 34 Troubleshooting and repair Welch Allyn VSM 300 Series Symptom Repeated C20 temperature error code Error code E30 Error code E31 Error code E32 Error code E33 Error code E34 Error code E35 Error code E36 Error code E37 Error code E38 Error code E40 Error code E41 Error code E44 Missing LED display Erroneous LCD characters Buttons on the right side of the monitor require noticeably more pressure to actuate Possible cause Probe well is not installed in the probe well housing Faulty probe Faulty temperature board PROM is corrupt RAM test failure Factory data failure User data error A D converter failure Sp0 module failure Temperature module failure Printer failure Error E38 always occurs when the monitor is first powered after a battery has been connected Real time clock failure NIBP module failure NIBP module failure POST gueue
50. l NIBP TEST appears in the message window and 0 is displayed in the SYS and DIA windows Service manual Functional verification 17 Press amp once to select 80 mmHg 10 7 kPa The cuff quickly inflates to approximately 80 mmHg 10 7 kPa and then settles at a slightly lower pressure level Wait a few seconds for the pressure to stabilize Verify that the value displayed in SYS is within 3 mmHg 0 4 kPa of the value displayed on the digital pressure meter Press A to select 150 mmHg 20 kPa target pressure The cuff quickly inflates to approximately 150 mmHg 20 kPa and then settles at a slightly lower pressure level Wait a few seconds for the pressure to stabilize Verify that the value displayed in SYS is within 3 mmHg 0 4 kPa of the value on the digital pressure meter Press A to select 300 mmHg 40 kPa The cuff quickly inflates to approximately 300 mmHg 40 kPa and then settles at a slightly lower pressure level Wait a few seconds for the pressure to stabilize Verify that the value displayed in SYS is within 6 mmHg 0 8 kPa of the value on the digital pressure meter Valve and pump current inflation and deflation tests Note Replace the internal battery with an external power supply See Battery substitution cable setup on page 12 To test pump current Put the monitor in Service mode a Power the monitor off b Power the monitor on while pressing D A WARNING Do not connect the monitor to
51. le or otherwise plug the free end of the tubing Click Next to initiate NIBP characterization Within a few seconds the message Success Result not yet saved and Choose Next to save this value to EEPROM appear Click Next The utility displays details from the VNRAM write process followed by the message Please wait while the module reboots The reboot takes several seconds When it is complete the message Characterization is complete appears Click Finish to clear the display and return the utility to the ready state Viewing saving and printing logs To support troubleshooting and service the VSM 300 maintains an Event Log a Debug Log and a Cal amp User Log All can be viewed saved and printed e The Event Log provides a detailed summary of the most recent operations performed up to the maximum log size 42 Troubleshooting and repair Welch Allyn VSM 300 Series e The Debug Log lists the most recent warning conditions that have occurred up to the maximum log size When the Event and Debug Logs reach maximum size new data overwrites the oldest e The Calibration amp User Log provides the following categories of information calibration user configuration run time and cycle count e e e e software versions of all modules Note Large log files can take several minutes to load Note The item counter located on the right side below the radio buttons sometimes stops counting until all items have been
52. location between the plunger and the top of the syringe Insert a rod or bolt for example a 6 32 screw through the hole so that the plunger cannot move creating a constant volume in the syringe of 35 mL 2 mL Secure the rod or bolt so that it cannot fall out of the hole 3 Insert the tip of the syringe into the open end of the neonate hose Verify that the fit is tight and secure 4 Set the monitor patient type to Adult as follows a b C Press once If the monitor is not already in Adult mode press AA once or twice until Adult appears in the message display Press 5 Press W 6 Verify that the error code C03 appears in the message display within a few seconds A WARNING If the error code C03 does not appear characterize NIBP according to the instructions presented on page 35 and then repeat the NIBP characterization test WARNING Do not use the monitor if it does not pass the NIBP characterization test If the NIBP module is not properly characterized the monitor could overinflate a neonatal cuff which could create a hazard for neonatal patients WARNING f you cannot characterize the NIBP module remove the monitor from service immediately and return it to Welch Allyn for service See Returning products on page 6 Service manual Leak test Functional verification 15 This tests the NIBP system for abnormal leakage If the NIBP system is leaking check for leaks in the external
53. n the display board CN2 on the printer board J1 on the temperature board and J5 and J12 on the main board ZIF connectors use a sliding outer piece that latches and unlatches to secure and release the flex cable e To release a ZIF cable slide the latching piece of the connector away from the connector body and toward the cable the cable can then be removed without effort e To connect a ZIF cable slide the latching piece of the connector body toward the cable insert the flex cable easily into the connector and slide the latching piece back toward the connector body until it clicks into place A Caution Do not attempt to remove a flex cable until the ZIF latch has been opened Side release connectors Side release connectors include J7 and J9 on the main board and J2 on the NIBP board To use side release connectors squeeze the sides of the connectors to insert or remove the cables Pressure connectors Pressure connectors include and CN1 and CN3 on the printer board J2 J3 J4 J6 J8 J10 and J11 on the main board J1 and J2 on the SpOs board To use pressure connectors grasp each mating connector half and pull the halves apart or insert one half into the other Caution Never attempt to disconnect cables by pulling on the wires Always disconnect cables by grasping and pulling only on the connector halves Main board connectors For the best results when disconnecting cables from the main board disconnect the upper
54. ng the VSM service manual 810 165 1 XX Note Using the procedure described in this document to upgrade the NIBP software to version 3 20 00 does not void the warranty Installation and setup Note Remove any previous versions of the service utility before installing this version See Uninstalling older versions of the utility on page 52 To install the utility 1 Insert the Service Utility distribution disk 810 1784 01 into the CD ROM drive of the installation PC 2 Install the utility software a If Autorun is enabled on the CD ROM drive an installation program starts Follow the on screen installation instructions b If Autorun is not enabled use Windows Explorer to navigate to the CD ROM drive and run setup exe Follow the on screen installation instructions 38 Troubleshooting and repair Welch Allyn VSM 300 Series The default utility installation is into C Program Files Welch Allyn Service TooNVSM 300 To set up the utility 1 Connect the AC power adapter to the monitor Do not turn the monitor on 2 Connect the RJ 45 connector on the serial cable to the monitor 3 If you are not using a USB to serial adapter skip to step 8 4 Follow the USB to serial adapter manufacturer s instructions to load the USB drivers 5 Connect the serial cable DB 9 connector to the DB 9 connector on the adapter 6 Connect the USB connector to the USB port on the PC 7 Skip to step 9
55. ng the monitor only 9600 Temperature calibration tester 01800 210 110 V for testing the monitor and the temperature probe 01800 500 220 V 01800 810 220 V UK 01800 910 220 V Australia Neonatal cuff hose 96 inch 008 0265 XX Neonatal 1 cuff disposable box of 10 008 0620 XX Cuff simulator 020 0702 XX DC power adapter 5200 101A Battery substitution connector 660 0237 00 Use the female end from the cable set Welch Allyn Monitor Service Utility 810 1784 XX required for NIBP repair or replacement not required for functional testing Service Serial Cable for use with the Welch Allyn 008 0842 XX Monitor Service Utility 810 1784 XX Tycos air release valve and small bulb WA 5088 01 NIBP tubing connector threaded 600 0021 XX tubing 1 600 0179 XX Tee plastic 600 0043 XX Service manual Functional verification 11 Functional verification procedure Reference illustration Fahrenheit Systolic Celsius window Print patient data Diastolic in ae Window eL Change settings be Monitored Adult i ii temperature Pediatric tpe eb D 0 ncrease Decrease Neonatal ys 2z do Forward Back Message S Battery charged window L e Paay ngho on attery low A ME ng Power Review Set Start Set Silence On Off patient NIBP stop alarm alarms data interval NIBP limits System power Note Other than the optional NIBP overpressure test page 18 the te
56. nitor to ADULT mode Set the inflation target pressure to 270 mmHg 36 0 kPa Increase the inflation rate causing the overpressure cutoff to stop the pump and open the bleed and dump valves a b Start the pump When the pressure SYS window reaches approximately 230 mmHg 32 4 kPa very rapidly squeeze the pump bulb while observing the digital pressure meter Assuming that you squeeze the bulb rapidly enough to reach the trigger threshold and activate the overpressure cutoff The pressure does not exceed 280 mmHg The dump valve and bleed valve open dropping the pressure to approximately O E40 appears in the Sys window Pressing any button causes the monitor to shut down 5 Disconnect the test setup from the monitor If you executed this test as part of the functional verification procedure proceed to Printer on page 21 If the monitor has no printer SpO5 on page 23 If the monitor has no SpO2 option Temperature on page 25 If the monitor has no temperature option Nurse call on page 26 Service manual Functional verification 21 Printer Note This test is to be performed only as part of a complete functional verification procedure 1 Put the monitor into Service Mode 2 Verify that the printer has paper 3 Press Verify that a settings report prints and that it contains no printed anomalies and no missing or faded sections Note With a new roll of paper the first line m
57. on page 36 Related documents Title Reorder number Vital Signs Monitor 300 Series Directions for Use Masimo multilanguage 810 2250 XX Vital Signs Monitor 300 Series Directions for Use Nellcor multilanguage 810 2252 XX Welch Allyn Parts and Accessories Guide 810 0409 XX 8 Service overview Welch Allyn VSM 300 Series Service menu To see the service menu first power the monitor off Press and hold amp for 3 seconds While amp is depressed press until the monitor displays the message Service Mode The monitor runs a self test and then displays the main software version number M 1 00 00 Press repeatedly to cycle to the menu selection of interest RESET TO DEFAULT Main SW version A YES Ww NO M X XX XX NIBP SW version BP CYCLES XXXXXX N XX XX XX RUN TIME XXXXX POWER OFF Exit Service Mode Sp0 SW version BATTERY X XX V SX XXXAX Temperature SW version NIBP TEST lt mm TXX Functional verification Functional verification overview This section describes the procedure for a complete functional test to support recommended preventive maintenance schedules The verification includes tests for a monitor configured with the printer temperature and SpO options Perform only the tests applicable to the actual configuration A checklist of the functional tests is provided on Checklist and test results report form on page 30 It is recommended that you print
58. or broken Underside of the printer e Retaining pins p VJ Til Outer pins e _ f the pins are broken the printer must be replaced e fthe pins are bent you might be able to bend them back into position 3 Slide the cable and the paper sensor into the slot on the end of the paper guide until the paper sensor and the edge of the cable are completely inside the paper guide 74 Disassembly procedure Welch Allyn VSM 300 Series Paper sensor cable Paper sensor Slot When properly aligned the paper sensor is visible through the hole in the top of the paper guide Not shown 4 Position the outer pins in the outer notches of the printer chassis with the retaining pins just above the inner slots of the chassis 5 Rotate the paper guide such that the retaining pins slide into the inner slots and snap into place The bottom of the paper guide is now flush with the printer mechanism 6 To verify that the rear retaining pins hold the paper guide in place apply light pressure to the top of the paper guide If the retaining pins do not securely hold the paper guide follow these steps a Hold the paper guide flush with the printer b Place a small slotted screwdriver in the slot behind the rear retaining pins and push the pins outward into the slots in the printer mechanism Inner slots Maa i J Retaining pins
59. orts the mainboard hardware version The hardware version is included to prepare for the eventual possibility that incompatible versions might someday be introduced Currently March 2007 all VSM mainboards have HW code 0 No incompatibilities currently exist between versions of the board Service manual Troubleshooting and repair 45 r Welch Allyn Monitor Service Utility x File Edit Options Help Characterize NIBP Update Monitor Monitor Boot Monitor Main NIBP Module SP02 Module Temp Module Monitor HW Update Status Upload Status Installed Ver Update Ver 1 10 00 1 10 00 1 10 00 1 20 00 03 20 00 3 20 00 1 9 0 1 Not updatable 1 2 Not updatable 0 Not updatable Update recommended Monitor Model VSM 3 Distribution P N 810 1784 01 Up to date Update available Up to date Compatible Compatible Compatible m VSM 3 Available Update the Monitor Caution f the update is interrupted the VSM monitor might be left in an unusable state To minimize the possibility of interruption during the update Do not run other applications on the PC during this process Do not disconnect the monitor from the AC power adapter or the computer until Finished is clicked and Update Monitor has been refreshed Set the Power scheme on the PC to Always On to prevent it from turning off the monitor or hard disk and going into standby or hibernation mode Make sure the PC and the VSM are connected to a stable po
60. otes optional hardware 6 Remove the main board J8 J6 J10 J3 F a OO oo LI O Fg J5 i nf on the back I iT H u side of the T DD ome ll gy 2 fe on the back O side of the Pa CL board J2 J7 J9 J11 Main board reassembly notes Caution Take care when reconnecting the main board power connector J3 If the cable connector is connected improperly the monitor could be damaged when power is applied Older main boards version 031 0150 01 To reconnect the main board power connector J3 be certain that the cable connector is oriented with the slotted side up Service manual Disassembly procedure 65 J3 cable connector properly aligned with the J3 connector on the main board The cable connector is slotted on the top side p di and the flanged side down J3 cable connector properly aligned with the J3 connector on the main board The cable E connector has latching tabs on the bottom side Newer main boards versions 031 0150 03 and 04 The power connector is keyed to assure proper connection U Disassemble and remove the NIBP assembly 1 Remove the tubing and the pump a Disconnect the tubing from the manifold on the NIBP board b Disconnect the two sections of tubing from the pump c Disconnect the pump power from the NIBP board 66 Disassembly procedure Welch Allyn VSM 300 Series NIBP pump NIBP tubing
61. ousing from the rear chassis just far enough to enable you to release the temp cable from the ZIF connector 2 Remove the temperature board assembly from the SureTemp Plus module as follows a Remove the four screws securing the inside panel to the module housing Four screws securing the inside panel to the module housing M B N Four screws securing the temperature board to the module housing DES e c Tilt the temperature board and rotate it clockwise to free the cable connector from the connector slot J5 in the housing then lift the board out of the housing 78 Disassembly procedure Welch Allyn VSM 300 Series Temperature cable connector slot Temperature cable connector d Release the ZIF latches J1 and disconnect the temperature cable Note Itis not necessary to remove the temperature probe well housing when replacing the temperature module Three screws securing the temperature probe well housing oo00000 Temperature cable ZIF connector P Temperature probe well housing Service manual Disassembly procedure 79 Temperature module reassembly notes To install the temperature board in the module housing 1 Square the circuit board in the housing to fit the probe well receiver into the top of the outside housing 2 Tilt the board and rotate it counterclockwise so that the temperature cable connector J5 fits down into the connector slot in the housing
62. oward the front extending downward from the assembly 3 Partially insert the printer frame assembly into the printer well in the rear chassis aligning the rear side rails for insertion between the two slotted side latches on the top of the printer well of the rear chassis 4 Align the bottom of the two printer frame legs toward the top of the vertical bulkhead slots 5 Fully insert the printer assembly into the printer well until the side rails engage in the slotted side latches and the legs click into the vertical slots Be sure that the white plastic shield on the housing rests on the top of the SpO board 6 Install the printer door by inserting it in the printer slot tilted slightly forward and snapping the latches onto the printer frame spindles Service manual Disassembly procedure 73 Paper guide and sensor reassembly The operator while replacing the printer paper can inadvertently push the paper guide and sensor out of the chassis rendering the printer inoperable Caution Do not disassemble the paper guide if it is properly attached to the printer chassis Improper disassembly of the paper guide can damage it To reassemble the paper guide and the sensor 1 Remove the two screws securing the printer mechanism to the plastic printer frame and remove the printer Two screws securing the printer mechanism 2 See whether the retaining pins or the outer pins on the ends of the black plastic paper guide are bent
63. p to date SPO2 Module 1 3 0 1 Not updatable Compatible Temp Module 12 Not updatable Compatible Monitor Hw Not updatable Compatible Update Status Updating Monitor Main Upload Status Initializing VSM 3 Available Service manual Troubleshooting and repair 47 d Welch Allyn Monitor Service Utility t3 File Edit Options Help WelchAllyn Characterize NIBP Update Monitor Monitor Boot Monitor Main NIBP Module SP02 Module Temp Module Monitor Hw Update Status Upload Status Installed Ver Update Ver 1 10 00 1 10 00 1 20 00 1 20 00 03 20 00 3 20 00 1 9 0 1 Not updatable 1 2 Not updatable 0 Not updatable Success Success y Monitor Model VSM 3 Distribution P N 810 1784 01 Status Finish Up to date Updated OK OK OK Compatible m VSM 3 Available 5 When the software upload is complete the Update Status and Upload Status messages display Success Click Finish to cause the service tool to query the monitor and retrieve the newly installed monitor versions A Caution Do not disconnect the monitor from the AC adapter and the computer before the utility completes the query for the new software version During the query Update Status displays working When the query is complete Update Status changes to Up to date After clicking Finish Update Status is Up to date Upload Status is blank 48 Troubleshooting and repair Welch Allyn VSM 300 Se
64. ped into the probe well Service manual Functional verification 13 Baseline current draw 1 Battery voltage 1 2 5 With the monitor powered on wait for the monitor LEDs to blank In this state the SpO2 reads the time of day is displayed in the message window and the rest of the displays are blank Note and record the exact current from the power supply This value will be used in the NIBP and printer tests Power the monitor off Simultaneously press and hold amp and to bring up the monitor in SERVICE MODE When the monitor completes the power on self test in service mode the main software version number appears in the message display Press repeatedly until BATTERY VOLTAGE appears in the message display Verify that the displayed battery voltage is within 0 1 volt of the DC power supply input Exit Service Mode by turning off the monitor and then turning it on again 14 Functional verification NIBP Welch Allyn VSM 300 Series Note The tests described in this section are to be performed only as part of a complete functional verification procedure Characterization test 1 Attach a neonate hose part 008 0265 01 to the NIBP fitting on the monitor 2 Prepare the 60 mL syringe as follows with reference to the illustration below a b Move the syringe plunger to the 35 mL line Drill a small hole for example 9 64 inch through the syringe and the plunger shaft at a
65. plumbing before opening the case to look for internal leaks If you determine that any NIBP module component is causing abnormal leakage you must replace the NIBP module before returning the monitor to clinical use Caution Do not attempt component level repair of the NIBP module Any change to the NIBP module requires that the monitor be returned to the factory for NIBP module calibration 1 Put the monitor in Service mode a Power the monitor off b Power the monitor on while pressing 2 A WARNING Do not connect the monitor to a patient while the monitor is in Service mode Overpressure detection is disabled while the monitor is in NIBP test mode 2 Attach a 1 neonatal cuff and hose to the monitor Wrap the cuff securely around a solid cylindrical object of circumference between 1 6 and 1 9 inches 4 1 and 4 8 cm 3 Press amp repeatedly until NIBP TEST appears in the message window and 0 is displayed in the SYS and DIA windows Note When you first enter the NIBP test mode give the monitor about a minute to initialize NIBP before you change the target test pressure When switching from one target pressure to the next give the monitor time to fully inflate and stop before you select the next target pressure In the NIBP test mode press A repeatedly to select the target NIBP test pressure The target pressure is displayed on the DIA LEDs The measured instantaneous pressure determined by the monitor is displayed on
66. ppears in the message display Wait for the pump to charge twice about 10 seconds and verify that error code C04 appears in the SYS display Verify that the Nurse Call circuit is shorted Refer to the table shown above Press Verify that the Nurse Call circuit is open Refer to the table shown above To exit the alarm state press repeatedly until INTERVAL 15 appears in the message display and then press Service manual Battery Functional verification 27 Note This test is to be performed only as part of a complete functional verification Fr reo m procedure With the monitor power off disconnect the battery substitution cable connector Install and connect the battery Connect the AC power adapter to the monitor Verify that the AC mains indicator is illuminated on the monitor front panel The indicator could be flashing or steady depending on the state of the battery A9 flashing indicates that the battery is charging 9 steady indicates that the battery is charged to at least 9096 capacity Charge the battery for a minimum of 12 hours until stops flashing Disconnect the AC power adapter Turn the monitor on and set it up as follows NIBP Auto Interval OFF Printer if present OFF not printing SpO sensor Disconnected if SpO option is present Temperature probe Either connected or disconnected if temperature option is present Note the time and let the monitor run
67. r 3 Slide the battery out of the battery compartment This might require lightly shaking the monitor 4 Disconnect the battery from the monitor Service manual Disassembly procedure 57 Separate the front and rear chassis 1 Remove the three screws securing the rear chassis pu A Housing Screws 2 Place the unit upright with the front of the unit facing you 3 Tilt the top of the front chassis away from the rear chassis while lifting the front chassis freeing the front chassis from the corner tab feature on the bottom left hand corner of the rear chassis Note Onreassembly engage the tab and the tab receiver before attempting to align and close the chassis halves Disconnect the NIBP hose from the front chassis 58 Disassembly procedure Welch Allyn VSM 300 Series 5 Disconnect the display board flex cable J5 from the main board Disconnect the display board flex cable from the main board J5 Slide the outer piece of the connector toward the cable to release the cable then slide the cable out of the connector Disassemble the front chassis assembly The front chassis assembly contains the display board keypad and NIBP air fitting A 1 Remove the five screws securing the display board Service manual Disassembly procedure 59 5 screws securing the LED display board 2 Lift out the display board
68. rd Output White Air filter port Clear p To the NIBP module Caution Do not confuse the NIBP pump power cable connection with the speaker cable connection On monitors with the newer NIBP module the connectors are similar 68 Disassembly procedure Welch Allyn VSM 300 Series Remove and disassemble the printer assembly Power cable Data cable Printer PCB Printer paper Printer frame Printer door Printer mechanism 1 Remove the printer door a Open the printer door and remove the roll of printer paper N y DEM b Push the printer door toward the rear of the monitor until it snaps out of the two support spindles on the printer frame Service manual Disassembly procedure 69 ee te Spindles 2 Remove the printer assembly Push the plastic legs of the printer assembly outward and pull the printer assembly forward to free it from the snap in seating of the rear chassis bulkhead ec a Push the printer legs very slightly outward while pulling them toward you 70 Disassembly procedure Welch Allyn VSM 300 Series q K l rinter legs 3 Remove the printer subassembly printer mechanism printer well printer board and cables a Turn the printer assembly upside down and release the ZIF connector latches CN2 on the printer board Printer flex cabl
69. recommended torque specs for all screws Qty Location Part Number Type Size length Torque 4 Battery Door 620 0399 00 Machine 34 40 5 16 4 lbf in 3 Case 620 0399 00 Machine 34 40 5 16 4 lbf in 5 Display Board 620 0393 00 Thread forming 4 20 5 16 4 Ibf in 4 Main Board 620 0393 00 Thread forming 4 20 5 16 4 Ibf in 4 NIBP Board 620 0393 00 Thread forming 4 20 5 16 4 lbf in 4 Sp0 Panel 620 0393 00 Thread forming 14 20 5 16 4 Ibf in 2 Sp0 Board 620 0047 00 Machine 16 32 1 4 4 lbf in 2 Printer 620 0165 00 Thread forming 12 28 5 16 3 Ibf in 1 Printer Board 620 0165 00 Thread forming 12 28 5 16 3 Ibf in 2 Printer door roller 620 0091 00 Thread forming 12 32 3 16 3 Ibf in 2 Temp Module 620 0394 00 Machine 34 40 3 4 4 Ibf in 4 Temp Panel 620 0393 00 Thread forming 34 20 5 16 4 Ibf in 4 Temp Board 620 0393 00 Thread forming 344 20 5 16 4 Ibf in 54 Disassembly procedure Welch Allyn VSM 300 Series Connectors Caution All connectors are keyed or coded to facilitate proper connection Take care to correctly align all connector halves before attempting to connect them Connector types The procedures described below require you to disconnect and reconnect ZIF zero insertion force connectors squeeze release connectors and pressure connectors Zero insertion force ZIF flex cable connectors ZIF flexcable connectors include J1 o
70. red and black wires of this cable to the variable DC power supply Set the power supply to 6 0 V 50 mV Connect the test power cable to the battery connector on the monitor Monitoroff current With the monitor powered down verify that the current draw from the power supply is less than 1 mA Power on self test 1 Power the monitor on Note If the monitor displays error E38 power the monitor off and then power it on again Verify that the start up tone double beep is audible Verify that all front panel lights background indicators LCD pixels and LED segments and periods come on in the proper order left center and right Initialization idle mode current Note If your monitor is configured without the temperature option and without the 4 SpO option skip these steps and proceed to Baseline current draw on page 13 If the temperature option is present a Verify that the temperature probe is in the probe well b Setthe temperature mode to MONITOR c Remove the temperature probe from the probe well d Verify that the temperature reading appears within 4 seconds e Do not return the probe to the probe well If the SpOs option is present a Verify that the SpO sensor cable is connected to the monitor b Verify that the current draw from the bench power supply is less than 800 mA Disconnect the SpOs sensor if equipped Insert the temperature probe if the monitor is so equip
71. retrieved from the monitor To view the log files 1 2 Click View Logs to access the logs Under Display choose the desired log to load and view in the window To save the log files 1 2 3 4 5 Under Display choose the desired log to save Click Save Navigate to the folder where the file will be saved Name the file Click Save To print the log files 1 2 3 4 Under Display choose the desired log to print Click Print Select the printer and the print parameters Click Print Note Screen images shown are samples only Actual screens vary with each release Service manual Event Log elch Allyn Monitor Ser File Edit Options Help WelchAllyn Characterize NIBP 22 49 1b UUUUUU UI STATE Base 22 49 16 000000 V5M3 STATE CHARGE 22 49 16 000000 POWERDOWN 0 00 00 000000 VSM3 STATE INIT 0 00 00 000000 UI SP02 STATE Inactive No Sensor 2007 03 14 07 44 40 POWERUP 0 00 00 020000 VSM3 STATE CHARGE 0 00 00 540000 CHARGE 1 0 00 00 000000 5M3 STATE INIT 0 00 00 000000 LI SPO2 STATE Inactive No Sensor 2007 03 14 08 51 46 PO WERUP 0 00 08 120000 SPO2STATE 0 00 08 220000 UI STATE NO PROBE Base 0 00 08 220000 VSM3 STATE NORMAL 0 00 08 340000 CHARGE 1 0 02 08 220000 UI STATE Blank Troubleshooting and repair 43 Monitor Model Distribution P N VSM 3 810 1784 01 Display Event Log C Debug Log C Cal
72. ries d Welch Allyn Monitor Service Utility X File Edit Options Help D Monitor Model VSM 3 Distribution P N 810 1784 01 Characterize NIBP Update Monitor Installed Ver Update Ver Status Monitor Boot 10 1 10 00 Up to date Monitor Main aa 1 20 00 Up to date NIBP Module 20 3 20 00 Up to date SP02 Module 9 0 Not updatable Compatible Temp Module Not updatable Compatible Monitor Hw Not updatable Compatible Update Status Up to date Upload Status m VSM 3 Available 6 The service utility writes a log file detailing the update By default the log file is saved to the same directory the program was installed to The file name is the word update_ and the monitor serial number e To view the file without printing click Print right click on the file and select Open e To print the file click Print select the file click Open select a printer and click Print Sample Upgrade Record WELCH ALLYN SERVICE TOOL UPGRADE RECORD MONITOR INFORMATION Model VSM 3 Serial Number JA000164 TLA Number 007 0105 xx INITIAL STATE Modulelnstalled VerUpdate VerStatus Monitor Boot1 10 001 10 00Up to date Monitor Main1 10 001 20 00Update available NIBP Module03 20 003 20 00 Up to date SPO2 Module1 9 0 1Not updatableCompatible Temp Module1 2Not updatableCompatible Service manual Troubleshooting and repair Monitor HWONot updatableCompatible March 15 2007 11 32 33
73. s flash left panel center panel right panel e SRC MAX initializes to a default condition where the four test parameter LEDs are lit closest to their selector buttons e The default pulse rate is 60 bpm and the default SpO is 75 Give the monitor up to 30 seconds to stabilize and verify a displayed pulse rate of 60 3 bpm and a displayed SpO of 75 3 Set the SRC MAX pulse rate to 200 bpm Give the monitor up to 30 seconds to stabilize and verify a displayed pulse rate of 200 3 bpm Switch the SRC MAX SpO saturation percentage to 90 Give the monitor up to 30 seconds to stabilize and verify a displayed SpO saturation level of 90 396 10 Disconnect the SRC MAX Testing the monitor only Masimo SpO Use this procedure to test only the monitor SpO function 1 2 3 4 Power the monitor off Connect the Masimo Tester REF 1593 Power the monitor on Give the monitor up to 30 seconds to stabilize and then verify a displayed pulse rate from SpO2 of 61 bpm 1 bpm and a displayed saturation of 81 3 24 Functional verification Welch Allyn VSM 300 Series Testing the sensor with the monitor Use this procedure to test the monitor SpO function while verifying a sensor 1 OV Bi QS Set the BioTek Index2 SpO simulator as follows SpO manufacturer type Nellcor MP 506A or Nell 3A Masimo MS 11 SpO 94 Rate 60 Motion Artifact not selected Connect an SpOs sensor
74. s incompatible the POEM2 module Monitors with serial numbers above JA044073 were shipped with software version 4 20 00 or greater Service manual Troubleshooting and repair 37 Required equipment 810 1784 01 Vital Signs Monitor 300 Series Software Upgrade Tool CD ROM 008 0842 xx Vital Signs Monitor 300 Series serial cable PC with the following Windows XP SP2 or Windows 2000 SP4 operating system Intel Pentium IV CPU or equivalent 256 MB RAM memory CD ROM drive At least 20 MB available hard disk space Available printer Available RS 232 serial communications port 9 pin D style If no RS 232 port is available but a USB port is available you must have a USB to serial DB9 adaptor not supplied For Windows 2000 and XP operating systems the supported adapter is KEYSPAN USB serial adapter USA 19HS Warranty service All repairs on products under warranty must be performed or approved by Welch Allyn Refer all warranty service to Welch Allyn Factory Service or another authorized Welch Allyn Service Center Caution Unauthorized repairs will void the product warranty Non warranty service Welch Allyn Factory Service and authorized Service Centers support non warranty repairs Contact any Welch Allyn regional service center for pricing and service options Welch Allyn offers modular repair parts for sale to Support non warranty service This service must be performed only by qualified customer biomedical clinical engineers usi
75. servicing the previous 52000 series version of the Vital Signs Monitor refer to Welch Allyn service manual 95P445E which is available on the TechView CD 900298 1 Technical support services Welch Allyn offers the following technical support services Telephone support Loaner equipment Service agreements Service training Replacement service parts Factory Service For information on any of these services contact Welch Allyn at the customerservice numbers listed on page ii 6 Service overview Welch Allyn VSM 300 Series Returning products To return a product for service contact Welch Allyn Technical Support and request a Return Material Authorization RMA number Note Welch Allyn does not accept returned products without an RMA When requesting an RMA please have the following information available Product name model number and serial number A complete return shipping address including a contact name and phone number include any special shipping instructions A purchase order number or credit card number if the product is not covered by warranty A full description of the problem or service request To ship the monitor please observe these packing guidelines Remove from the package all hoses connectors cables sensors power cords and other ancillary products and equipment except those items that might be associated with the problem Use the original shipping carton and packing materials or as
76. step 11 minus step 10 is less than 8 seconds To test deflation 1 If the pressure has dropped more than 10 mmHg use the pump bulb to raise it to 300 mmHg 5 mmHg 2 While the pressure is still at approximately 300 mmHg as shown by the manometer and the SYS window press A once to select 0 mmHg and immediately start the timer 3 After 10 seconds verify that the manometer reads less than 15 mmHg If you are doing the NIBP overpressure test skip to Overpressure tests optional on page 18 4 Disconnect the hose from the monitor Overpressure tests optional Note Redundant circuitry in the VSM 300 series monitor guarantees that the blood pressure cuff cannot overinflate The allowable cuff pressure and the overpressure cutoff are controlled by software A software failure a defective PROM would generate a checksum error disabling monitor operation and setting it in a safe mode These tests demonstrate that e the monitor cannot exceed the maximum allowable cuff pressure for adults 280 mmHg pediatrics 200 mmHg and neonates 141 mmHg e the overpressure cutoff feature shuts down the pump and dumps pressure before the pressure reaches 330 mmHg 44 kPa To verify maximum allowable cuff pressure in the adult or pediatric mode 1 Assemble one of the test setups illustrated on page 16 using an adult cuff or cuff simulator Service manual 11 12 13 Functional verification 19 Turn on the moni
77. sts described here must be performed as part of a complete functional verification procedure Setup e fthe monitor is configured with the temperature option connect the temperature probe and insert it into the probe well e f you are using the optional Welch Allyn Model 9600 Calibration Tester 01800 200 plug it in and set it to 96 4 F 35 8 C e If the monitor is configured with the SpO option connect the SpO sensor Battery charge and beeper 1 With the monitor turned off disconnect the power adapter from the monitor 2 Verify that the charge LED is off 3 Connect the power adapter The monitor emits a single beep tone 4 Verify that the charge LED is on Note Depending on the charge level of the battery the charge LED may be either flashing or steady Ag flashing indicates that the monitor is running on AC the battery is charging and the battery is charged to less than 9096 capacity A9 steady indicates that the monitor is running on AC the battery may or may not be charging and the battery is charged to at least 9096 capacity 12 Functional verification Welch Allyn VSM 300 Series Battery substitution cable setup 1 2 3 5 6 Disconnect the power adapter Remove the battery cover and remove and disconnect the battery Separate the connector pair 660 0237 00 Use the end that is identical to the connector on the battery as a battery substitution test cable Connect the open ended
78. t hold a charge Check battery capacity Functional verification g Replace battery Disassembly procedure 53 Monitor has been dropped or Complete functional test Functional verification 9 otherwise damaged Monitor malfunctioning Complete functional test Functional verification g Monitor does not pass Troubleshooting and repair followed by Troubleshooting and repair 33 Functional Verification functional test if necessary return to Disassembly procedure 53 authorized service center Functional verification g Service options Warranty service All repairs on products under warranty must be performed or approved by Welch Allyn Refer all warranty service to Welch Allyn Factory Service or another authorized Welch Allyn Service Center Obtain an RMA number for all returns to Welch Allyn Factory Service see Returning products on page 6 Caution Unauthorized repairs will void the product warranty Non warranty service Welch Allyn Factory Service and authorized Service Centers support non warranty repairs Contact any Welch Allyn regional service center for pricing and service options Welch Allyn offers modular repair parts for sale to support non warranty service This service must be performed only by qualified end user biomedical clinical engineers using this service manual The Welch Allyn Monitor Service Utility supports certain service functions For information see Welch Allyn monitor service utility
79. thout probe cover into the small thermometer hole on the dry heat well of the 9600 tester Wait two minutes and verify that the reading displayed on the monitor is 96 4 4 F 35 8 2 C Switch the 9600 Calibration Tester to 106 0 F 41 1 C and wait about five minutes for the ready indicator to light Verify that the reading displayed on the monitor is 106 0 0 4 F 41 1 0 2 C Remove the probe from the tester and replace it in the probe well Disconnect the 9600 Calibration Tester 26 Functional verification Welch Allyn VSM 300 Series Nurse call Note The tests described in this section are to be performed only as part of a complete Relay verification functional verification procedure With reference to the drawing and table below use an ohmmeter to check the contact resistance at the output pins of the Nurse Call connector while the monitor is in the alarm state and while the monitor is out of the alarm state When the Nurse Call verification is done disconnect the Nurse Call cable and turn off the monitor 1 Black 4 not connected Normally Open 2 Red Arm e 3 Green Normally Closed Pins Resistance Resistance Alarm OFF Alarm ON 1 2 gt 1MQ 10 2 3 10 gt 1MQ Putting the monitor into the alarm state To create an alarm condition for testing the Nurse Call relay follow these steps 1 2 o m de w Press repeatedly until INTERVAL ST a
80. to the simulator optical finger and to the monitor Wait for the monitor display to stabilize Verify an SpO gt saturation level of 94 4 Verify that the monitor displays a pulse rate of 60 4 Service manual Temperature Functional verification 25 Note The tests described in this section are to be performed only as part of a complete functional verification procedure Perform one of the following temperature tests Testing the monitor only Use this procedure to test only the temperature function 1 3 4 With monitor power on and with the temperature probe in the well disconnect the probe cable from the temperature input connector on the rear of the unit Connect the Welch Allyn Sure Temp Plus temperature test key 06138 000 to the temperature input connector Remove the probe from the well Verify that the displayed temperature is 97 3 0 2 F 36 3 0 1 C Testing the probe with the monitor Use this procedure to test the temperature function while verifying the temperature probe 1 If the Welch Allyn 9600 Calibration Tester 01800 200 is not already warmed up warm it up as follows a Set the 9600 Calibration Tester temperature switch to 96 4 F 35 8 C b Plug the power adapter into the 9600 Calibration Tester wait up to 15 minutes until the tester ready indicator light is on continuously Set the monitor temperature mode to Monitored Insert the temperature probe wi
81. tor Software service tools such as the Custom Repair Software part number 130S29E distributed for use with previous models of the Vital Signs Monitor must not be used with the Model 300 Series Use of any tool other than the Welch Allyn Monitor Service Utility 810 1784 XX may set the monitor in an undefined and unrecoverable state United States federal law restricts this device to sale distribution or use by or on the order of a licensed medical practitioner General safety considerations Always consider the following safety points when using the monitor Place the monitor and accessories in locations where they cannot harm the patient should they fall from a shelf or mount Do not connect more than one patient to a monitor Do not connect more than one monitor to a patient Do not use the monitor in an MRI suite or hyperbaric chamber Do not autoclave the monitor Accessories can be autoclaved only if the manufacturer s instructions clearly approve it Many accessories can be severely damaged by autoclaving Inspect the power adapter cord periodically for fraying or other damage Replace the adapter as needed Do not operate the monitor from mains power if the adapter the adapter cord or the cord plug is damaged Frequently check all cables both electrically and visually To avoid explosion do not operate the monitor in the presence of flammable anesthetics To ensure patient safety use only accessories re
82. tor Set the monitor to ADULT mode a Press 8 twice b Press A repeatedly until ADULT appears Set the inflation target pressure to 270 mmHg 36 kPa a Press amp repeatedly until TARGET PRESSURE appears in the display window b Press A repeatedly as needed to set the target pressure displayed in the SYS window to 270 mmHg 36 kPa Press to start the pump The pressure reaches approximately 270 mmHg 36 kPa the pump shuts off and the pressure begins stepping down Carefully squeeze the pump bulb to raise the pressure to 280 mmHg 373 kPa e The dump valve opens and quickly drops the pressure to approximately O e The monitor displays C10 to indicate that an overpressure event has occurred Set the monitor to PEDIATRIC mode Set the inflation target pressure to 170 mmHg 22 7 kPa Raise the pressure to 200 mmHg 26 7 kPa a Press amp and wait for the pressure to reach 170 mmHg 22 7 kPa The pump shuts off and the pressure reading starts stepping down b Carefully squeeze the pump bulb to raise the pressure to 200 mmHg 26 7 kPa e The dump valve opens and quickly drops the pressure to approximately O e The monitor displays C10 to indicate that an overpressure event has occurred Replace the adult cuff with a 1 neonate cuff and wrap the neonate cuff securely around a solid cylindrical object with circumference between 1 6 and 1 9 inches 4 1 and 4 8 cm Set the monitor to NEONATE mode Set the
83. treated foam packaging material untreated plastic bags and work folders to name only a few Electronic components and assemblies if not properly protected against ESD can be permanently damaged or destroyed when near or in contact with electrostatically charged objects When you handle components or assemblies that are not in protective bags and you are not sure whether they are static sensitive assume that they are static sensitive and handle them accordingly Perform all service procedures in a static protected environment Always use techniques and equipment designed to protect personnel and equipment from electrostatic discharge Remove static sensitive components and assemblies from their static shielding bags only at static safe workstations a properly grounded table and grounded floor mat and only when you are wearing a grounded wrist strap with a resistor of at least 1 megohm in series or other grounding device Use only grounded tools when inserting adjusting or removing static sensitive components and assemblies Remove or insert static sensitive components and assemblies only with monitor power turned off Insert and seal static sensitive components and assemblies into their original static shielding bags before removing them from static protected areas Always test your ground strap bench mat conductive work surface and ground cord before removing components and assemblies from their protective bags and before
84. un this test only on an insulated table top and away from other people and equipment Note To create test cables for the patient isolation test see Hi pot test connections on page 29 Patient isolation test procedure 1 Setupthe test parameters on the AC Withstand Voltage Tester as follows Note Refer to the tester manufacturer s operation manual for complete details on setup and use Parameter Specification Parameter Specification Voltage 1500 Vac Ramp Down 0 Maximum Limit 2 50 mA Arc Sense 0 Minimum Limit 0 038 mA Frequency local line 50 Hz or 60 Hz Ramp Up 5 08 Continuity Off Dwell 5 08 Connect Off Delay 0 Note To create test cables for this procedure see Hi pot test connections on page 29 2 Connect the hi pot DC input test cable between the HV output jack on the tester and the DC input connector of the monitor 3 Connect the hi pot Nurse Call test cable between the nurse call connector and the return output jack on the hi pot tester 4 Press the test button to run the AC withstand voltage test 5 Verify that the monitor passed the test If the input current never exceeds 2 50 mA the shielding is sufficient 6 Remove the Nurse Call test cable 7 Connect the hi pot RS232 test cable between the RS232 connector and the return output jack on the hi pot tester Service manual 8 Press the test button to run the AC withstand voltage test Functional verification 29 9 Ver
85. until low battery id flashing is indicated Run time for a new fully charged battery is at least 12 hours Charge the battery for a minimum of 12 hours until stops flashing Disconnect the ac power adapter Start the monitor in Service Mode Press amp repeatedly until Battery X XXV appears in the message window Verify that the voltage is 2 6 10 V Patient isolation test Note This test is to be performed only as part of a complete functional verification procedure Patient isolation test overview To verify proper patient isolation it is important to run this test following any procedure in which the monitor is opened WARNING Failure to run the dielectric test when indicated could cause serious injury to patients and could lead to damage to the monitor 28 Functional verification Welch Allyn VSM 300 Series The patient isolation test requires an AC Withstand Voltage hi pot Tester such as the AR 3605 or equivalent If this equipment is not available Welch Allyn can perform the patient isolation test for you quickly for a nominal fee A WARNING The patient isolation test involves exposure to extremely high voltages and is therefore extremely hazardous WARNING Always follow the tester manufacturer s operation instructions exactly Failure to perform this test properly can result in serious injury or death WARNING This test must be performed by qualified service personnel only WARNING R
86. wer source Do not connect power cords to switched outlets Do not connect power cords where they may be inadvertently disconnected If the update does not complete the VSM reports an E40 error Reinstalling the software might result in a recovery N Caution This upgrade procedure might return monitor user settings to the factory defaults To create a record of the current settings select View Logs click Cal amp User Logs and save the current log If the installed software is current Update is grayed out Update Status is Up to date Upload Status is blank 46 Troubleshooting and repair Welch Allyn VSM 300 Series If updates are available Update Status is either Update required or Update Recommended 1 2 3 4 Connect the monitor to the AC power adapter and to the PC Start the utility Select Update Monitor To start a software update click Update The monitor reboots and proceeds with all available updates beginning with the Monitor Boot During the update process the monitor reboots as needed The Monitor Boot and Main software modules take about six minutes to load POEM1 3 20 00 software takes about 15 minutes to load d Welch Allyn Monitor Service Utility X File Edit Options Help s Monitor Mode V5M 3 Distribution P N 810 1784 01 Characterize NIBP Update Monitor Installed Ver Update Ver Status Monitor Boot 1 10 00 1 10 00 Up to date NIBP Module 03 20 00 3 20 00 U

Service Manual - Vital Signs Monitor 300 Series

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