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Remote Port USB 2.0 1-Port User's Guide
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1. all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado 9 El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 2 NOM STATEMENT 11 El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no
2. sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada REMOTE PORT USB 2 0 Contents kk Specifications 62 22 ates a ee ean nn a 6 2 A A 7 2 1 Product Contents foie ads 7 2 2 About the Remote Port USB 8 3 Installation nennen ne 11 3 1 Before Y ou Begin miii ars 11 32 Installing the Local Unit 11 3 3 Installing the Remote Unit 11 3 4 Connecting the Local Unit to the Remote Unit 11 3 5 Checking the Installation 12 3 6 Connecting a USB Device unnensensensennsennenenennse nennen 12 4 Troubleshooting ccccceccseesseesceesceesceecesecsecaecaaecaeeeaeeeaeeeneseeeeerenerens 13 4 1 Problems Causes and Solutions 13 42 Calling Black BOX ta 15 REMOTE PORT USB 2 0 1 Specifications Range over Category 50 meters 5 UTP cable USB device support High speed devices 480 Mb s Full speed devices 12 Mb s Low speed devices 1 5 Mb s USB hub
3. the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le present appareil num rique n met pas de bruits radioelectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique publie par Industrie Canada This product conforms to European Standard EN 55011 A1 Class A and EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 REMOTE PORT USB 2 0 Normas Oficiales Mexicanas NOM Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1 Todas las instrucciones de seguridad y operaci n deber n ser leidas antes de que el aparato el ctrico sea operado 2 Las instrucciones de seguridad y operacion deberan ser guardadas para referencia futura 3 Todas las advertencias en el aparato el ctrico y en sus instrucciones de operacion deben ser respetadas 4 Todas las instrucciones de operaci n y uso deben ser seguidas 5 El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc 6 El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante 7 El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s
4. SS BLACK BOX Meee FEBRUARY 2005 IC247A Remote Port USB 2 0 1 Port User s Guide CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com FCC STATEMENT FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENT This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed
5. USB is not recognised contact technical support for assistance REMOTE PORT USB 2 0 A device is connected Disconnect the Remote Port USB from the to Remote Unit and the computer corresponding Device Connect the USB device directly to the USB LED is off port on the computer Cause If the device does not operate properly a The USB device is consult the user documentation for the device malfunctioning If the device operates properly when directly b The computer does connected to the computer connect another not recognise the device of a different type to the Remote Port USB device USB Connect the Remote Port USB to the c The application computer software for the If the second device does not operate the device is not Remote Port USB may be malfunctioning operating Contact technical support for assistance d The Remote Port Ifthe second device does operate properly USB is the first device may not be compatible with the malfunctioning Remote Port USB Contact technical support for assistance All LEDs on both the Disconnect the Remote Port USB from the Local Unit and Remote computer Unit are on but the Connect the USB device directly to the USB device does not port on the computer operate Goirectiy If the device does not operate properly Cause consult the user documentation for the device a The USB device is If the device operates properly when directly malfunctioning connect
6. age Before you ship contact Black Box to get a Return Authorization RA number REMOTE PORT USB 2 0 Notes lt BLACK BOX Copyright 2005 Black Box Corporation All rights reserved 1000 Park Drive Lawrence PA 15055 1018 724 746 5500 Fax 724 746 0746
7. ear View 5 1 Link LED 5 Device LED s 2 Link Port RJ45 6 Device Port s USB Type A 3 Power LED 4 Power connector o MA REMOTE PORT USB 2 0 2 2 3 Network Cabling The Local Unit and Remote Unit are interconnected by up to 50 meters of Category 5 Unshielded Twisted Pair UTP cabling The UTP cabling must have a straight through conductor configuration with no crossovers and must be terminated with 8 conductor RJ45 connectors at both ends Local Remote Unit Unit USB Category 5 cable USB O cable cable computer USB device NOTE Category 5 UTP cabling is the standard data communications cable installed in most commercial and some residential buildings 2 24 USB Cables USB cables have two distinct connectors The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub The Type B connector is used to attach the USB cable to a USB device ot K Y 5d 7 IN a TT TT USB Type A USB Type A USB Type B USB Type B port connector port connector 2 2 5 Power Handling Some USB devices are powered directly from the USB and do not require individual power supplies These devices are called bus powered devices The Remote Port USB can provide power to these devices so they can be operated remotely 2 2 6 Compatibility The Remote Port USB complies with USB 2 0 specifications gove
8. ed to the computer connect another b The computer does device of a different type to the Remote Port not recognise the USB Connect the Remote Port USB to the USB device computer c The application If the second device does not operate the software for the Remote Port USB may be malfunctioning device is not Contact technical support for assistance operating If the second device does operate properly d The Remote Port the first device may not be compatible with the USB is Remote Port USB Contact technical support malfunctioning for assistance CHAPTER 4 Troubleshooting 4 2 Calling Black Box If you determine that your Remote Port USB is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box at 724 746 5500 Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem or make it worse 4 2 1 Shipping and Packaging If you need to transport or ship your Remote Port USB e Package it carefully We recommend that you use the original container e Ifyou are shipping the Remote Port USB for repair make sure you include everything that came in the original pack
9. ory 5 Unshielded Twisted Pair UTP cable with two RJ45 connectors if using surface cabling OR Category 5 UTP cabling with two information outlets and two Category 5 UTP patch cords with RJ45 connectors if using premise cabling NOTE The maximum length of the Category 5 UTP cable including patch cords must not exceed 50 meters REMOTE PORT USB 2 0 2 2 About the Remote Port USB The Remote Port USB breaks the five meter distance barrier for the connection of USB devices and allows users to enjoy the benefits of USB technology beyond the desktop With the Remote Port USB USB devices can be located up to 50 meters from the host computer In addition the Remote Port USB can supply power to the remote USB device The product is composed of two individual units the Local Unit and the Remote Unit 2 2 1 The Local Unit The Local Unit connects to the host computer using a conventional USB cable Depending on your needs it also connects to a power outlet through an AC power adapter Front View 1 Host LED 4 Link Port RJ45 2 Host Port USB Type B 5 Power LED 3 Link LED 6 Power connector CHAPTER 2 Introduction 2 2 2 The Remote Unit The Remote Unit connects to the USB device using a conventional USB cable Depending on your needs it also connects to a power outlet through an AC power adapter The Remote Unit allows you to connect one USB device Front View 2 R
10. rning the design of full speed and low speed USB devices However Black Box does not guarantee that all USB devices are compatible with the Remote Port USB o CHAPTER 3 Installation 3 Installation 3 1 Before You Begin Before you can install the Remote Port USB you need to prepare your site 1 Determine where the host computer is to be located and set up the computer 2 Determine where you want to locate the USB device 3 If you are using surface cabling ensure you have enough Category 5 UTP cabling to connect the two locations OR If you are using premise cabling ensure Category 5 UTP cabling is installed between the two locations with Category 5 information outlets located near both the computer and the USB device 3 2 Installing the Local Unit 1 Place the Local Unit near the host computer 2 Plug the Type B connector on the USB cable included into the Host port on the Local Unit 3 Plug the Type A connector on the USB cable into the USB port on the computer 3 3 Installing the Remote Unit 1 Place the Remote Unit near the USB device 3 4 Connecting the Local Unit to the Remote Unit NOTE To ensure proper operation we recommend that only Category 5 or better Unshielded Twisted Pair UTP cabling be used to connect the Local Unit to the Remote Unit The UTP cabling must have a straight through conductor configuration with no crossovers and must be terminated with 8 conductor RJ45 connectors a
11. support Any single chain can include four USB hubs and one Remote Port USB in any order Power available to USB 1 x 500 mA device at Remote Unit USB cable 2 meters 6 6 ft Local Unit connector 1 x USB Type B upstream Local Unit connector 1 x RJ45 downstream Remote Unit connector 1 x RJ45 upstream Remote Unit connector 1 x USB Type A downstream Local Unit dimensions 107 mm x 84 mm x 34 mm 4 25 x 3 4 x 1 4 Local Unit weight 0 3 kg 0 6 Ib Remote Unit 107 mm x 84 mm x 34 mm dimensions 4 25 x 3 4 x 1 4 Remote Unit weight 0 3 kg 0 6 Ib Total system shipping 1 1 kg 2 4 Ib weight Temperature range 4 C to 40 C Regulatory testing FCC CE Class A CHAPTER 2 Introduction 2 Introduction This manual is intended to assist IT professionals install the Remote Port USB 2 0 The instructions in this guide assume a general knowledge of computer installation procedures familiarity with cabling requirements and some understanding of USB devices NOTE Notes give additional information that could make installation easier 2 1 Product Contents When you open your product for the first time you should find the following items e Remote Port USB 2 0 1 port User Guide e Local Unit e Remote Unit e USB cable 2m long To complete the installation you will also require the following items that are not included with the product e USB compatible computer e USB device e Categ
12. t both ends 3 4 1 With Surface Cabling 1 Plug one end of the Category 5 UTP cabling not included into the Link port on the Local Unit 2 Plug the other end of the Category 5 UTP cabling into the Link port on the Remote Unit Ee REMOTE PORT USB 2 0 3 4 2 1 With Premise Cabling Plug one end of a Category 5 patch cord not included into the Link port on the Local Unit Plug the other end of the patch cord into the Category 5 information outlet near the host computer Plug one end of the second Category 5 patch cord not included into the Link port on the Remote Unit Plug the other end of the second patch cord into the Category 5 information outlet near the USB device NOTE The maximum length of the Category 5 UTP cable including patch cords must not exceed 50 meters 3 5 Checking the Installation 1 Check that the Link LEDs on both Local Unit and Remote Unit are on 3 6 Connecting a USB Device 1 Install any software required to operate the USB device Refer to the documentation for this device as required Connect the USB device to the Device port on the Remote Unit Check that the Host LED on Local Unit is on Check that the Device LED on Remote Unit is on CHAPTER 4 Troubleshooting 4 Troubleshooting 4 1 Problems Causes and Solutions The following table provides troubleshooting help The topics are arranged in the order in which they should be executed in most situations If yo
13. u are unable to resolve the problem after following these instructions please contact technical support for further assistance Symptoms Cause All LEDs on Local Unit and Remote Unit are off Cause The Remote Port USB is not receiving power from the adapter Link LEDs on Local Unit and Remote Unit are off Cause There is no connection between the Local Unit and Remote Unit Link LED on Local Unit is on Host LED on Local Unit is off Cause a The computer is not functioning b The Local Unit is not connected to the computer c The computer does not support USB hubs d The Remote Port USB is malfunctioning Ensure that the power adapter is connected to the Local Unit and Remote Unit Check that the adapter is connected to a live source of electrical power Ensure that a Category 5 UTP cable with straight through conductors is connected between the Local Unit and Remote Unit Connect a short Category 5 patch cord between the Local Unit and Remote Unit Recheck the operation of the system Disconnect all USB devices from the Remote Unit 2 Disconnect the Local Unit from the computer Disconnect and then reconnect the power adapter to the Remote Port USB Reconnect the Local Unit to the computer In the Universal Serial Bus controllers section of Device Manager check that the Remote Port USB is recognised as a Generic USB Hub lf the Remote Port
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