User's Guide
Contents
1. Audit Delivery Logs Receive Logs 1 0 3 a T 6 D 4 3 z 1 o 02 00 o4 00 06 00 08 00 14 00 16 00 13 00 Export all files Time Normal SUSPICIOUS Spam Error Infected Audited Total 00 00 01 00 02 00 03 00 04 00 0 i000 0o00 0 0 00 0 0 00 deele A 0 0 00 D 0 00 D 0 00 0 0 00 a 0 00 U D 0 00 0 0 00 0 0 00 Oo fo 00 dee 13 0 0 00 0 0 00 D 0 00 0 000 deel A 0 0 00 0 0 00 S E 0 0 00 Oo 0 00 0 0 00 o 0 00 o fo 00 0 f0 00 0 fo 00 D 0 00 D 0 00 D 0 00 0 fo 00 0 fo 00 nformation Technology Inc Openfind MAILGATES Mail Protection System 5 Spam Management 5 1 Spam Filter Level You can set your own spam filter level based on your demand to adjust the spam sensitivity of the system Clicking on Personal Spam gt Spam Filter Level you can set the spam filter level Spam filter are categorized into 3 levels and the default value is Medium Low The Anti Spam Engine will only filter the most obvious spam Medium The Anti Spam Engine will automatically detect the most possible spam High Only mails from people or domains on your Whitelist will be delivered Level Settings Please configure level settings to modify the Anti Spam Engine sensitivity Low The Anti Spam Engine will only filter the most obvio2. 1 00 16 50 personal white list e Sue My friend A av to not Deliver Deliver sei Bayesian Filtering 2011 08 31 Send and add to lt beijing20082828 21cn com gt SEA AR ie a a 1 00 16 50 ersonal white list Fi S22 2S SSR ST waves 33 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System Openfind MailGates Mail Protection System Dear adm bart centos54 com tw Your system the mail conform to audit rule is indwelt in MailGates host please check and deal with them thank you The mail in system audit area TEST are totally 70 New mail 10 Mails to be permanently quarantined Mail Options Subject Content Filter reasons Sender 2011 08 31 R mardia s test Audit Rule s bart Jiao Yang lt yj316 gwu edu gt 16 18 svn commit samba r23178 in 2011 08 31 branches SAMBA 4 0 Audit Rule s bart lt mimir samba org gt es ftestprogs ejs e ejsne Notification Description Current total amount of spam mail in MailGates E New incoming amount of spam mail in MailGates and the amount of spam mail which is going to expire and be deleted automatically Details of new quarantined mail which can be directly processed through notification by the following 2 methods 1 Defining the mail based on subjects and abstracts of content directly Click on Deliver and Delete e to proceed to the following processes 2 Clicking on the subject link to re
3. and click on Save button to complete the editing Page 1 Total of 1 Data Select All Delete Add Rules O C Enable Description Edit Description Description Condition Settings Directions means to match everything ex abch can match abcl23 and abc456 but it CANNOT match 123abc456 means to match any single character ex Yabe can match iabe and Sabe but it CANNOT match abc and abel seg means to match any character in seq ex testlabe can match testa and testb but tt CANNOT match testd seq means to match any character not in seq ex test labe can match testd and teste but it CANNOT match testa and testh ex test can match string 123 test 456 Add Condition Delete Condition sean eden Sener v odo opentind com Example xmail com Subject SE Ser Beck 2 Delete Click the check box at the beginning of the column and press Delete button 19 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System Page 1 Total of 1 Data Select All Delete Add Rules C Enable Description H o Select All Delete Add Rules 3 Edit Select the rule to edit and press Edit button at the end of the column and the EditPersonalContent page will show in the screen After revising the content press Save but
4. 23 4567 8 9 10 Deliver Delete Not Spam Personal Whitelist Subject Le Subject Sender Sender Filter Result Content oe Buy It Now mmoxio Gnitpick Recipient To Cc Today s WeatherDirect F t for Wat therdirect The Weather N Recipient gt gt Fi 200ay S Weathervirect rorecast tor Wat weatnerdire e Weather GC J Hei O Hoo mare 11 08 24 03 51 32K Dk l InstantCashLoan InstantCas Pal adf Need Extra Cash Relax hLoan 11 08 24 03 51 28K L Search Function Description Search for mail subject Mail Sorting The mail sorting criteria is by sending date by default Users can select the other field to set the sorting criteria Besides if itfault Users can select rch The search resail at a time click the check box of top side to select all the mail in this page simultaneously and proceed to next step e g delete deliver 25 Openfind MAILGATES Mail Protection System Example If you want to sort the results by sender select Sender ender want to sort the results by sender selef senders in reverse alphabetical order Z A with the name of the field s Sender enderrs in to sort the results by sender selef senders in reverse alphabetical order Z A with the Sender Total 5977 Page 240 23 4567 89 10 gt Deliver Delete Not Spam Personal Whitelist Subject ch Search Subject Date Size Filter Result Stock Trader Alert zysqgkwd qgu
5. Default Quarantine in MailGates Use System Default Notes When MailGates filtered spam suspicious it will process mails O Delete based on your settings here such as delete spam directly or quarantine in MailGates O Tag Header with irou can use SCORE to display suspicious score Ex spam score SCORE Change Subject to rou can use TITLE to display the original subject Ex SPAM TITLE Quarantine in MailGates Tag Header With Changing Header This function mostly is used by system administrator instead of users The purpose of changing header is for the Mail Server behind to proceed the following processes For example with a simple setting adjustment in Mail2000 the spam mail defined by MailGates can directly be categorized in Spam Folder In user s viewpoint the setting brings about the least interruption They don t have to change their usage and they won t directly see the changed header Parameter SCORE can be used to display suspicious score 29 Opentind MAILGATES Mail Protection System Example Header shows texttX M2KSPAM YES SCORE as the following image Received from 210 200 181 194 by mo mail 2000 com tg with Mail O0O0 ESHTP Server fenve lope from lt Ebzdoocrum f lowerl yvyip citiz net gt Phredgoacrum f lower vip citiz net gt by me3 nail2000 com tw with Mail2000 ESMTP Serve fenve lape froam lt kbzdoocrum f lowerO vip citiz net gt Return Path lt k
6. Protection System 5 2 2 Sender Whitelist amp Sender Blacklist 1 Add Fill in the sender s Email Address to add to the Blacklist Whitelist and press Add button Wildcard is acceptable in sender s Email address Sender s Email Address mal 0Wcomtv Note Wildcard its acceptable in sender s mailing address E g mail com Page 1 Total of O Data Select All Delete Import Sender s Email Address 2 Delete Click the check box at the beginning of the column and press Delete button Select All Delete Import Sender s Email Address rom ail2000 com tw yahoo com tw openfind com Select All Delete Import 3 Edit Press the Edit button of the row to edit and an Edit window will pop up After editing press the Save button Select All Delete Import Edit mail2000 cam tw Sender s Email Address Saye Cancel m yahoo com tw opentind com Select All Delete Import 4 Import Press the Import button and an Import window will pop up Press Browse button select the file to import and press the Import button 17 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System Page i Total of a Data Select MN Deiete Feel may mail com m Plain text format file ce bod mail com with one entry in a row sara mall cam Bra
7. Spam mail Phishing mail Virus mail by MailGates Category Incremental and Incremental and descending dynamic sorting functions are provided above dynamic sorting functions are provided above The mail will be directly sent to the recipient and Deliver MailGates wonabove g Searching Sorting Reading and Reporting The mail will be directly deleted in MailGates Setting Delete and the system wonabove g Searching Sortiil is mistakenly defined Empty Folder All the mail in the folder will be deleted NotSpam Whee normal mail is mistakenly defined Not Not Spam i i l pressing this button to modify the setting and the 24 Openfind Information Technology Inc Openfind MAILGATES Mail Protection System e system can learn to avoid the mistake later on Suspicious Mail should be moved to Spam folder Span and be reported The button is used to correct the definition of system and the system can learn to avoid the mistake later on Personal Whitelist Add the sender to Personal Whitelist Personal Blacklist Add the sender to Personal Blacklist Mail Searching Users can search for mail by 6 different fields which are subject sender content date recipient To Cc and recipient Key in the keywords in the search query bar select the field you want to search by and press search button to search The search results will be sorted in date from recent to old by default Total 5977 Page 240
8. You can search Normal Mail defined by Black White Normal Mail ae List or Filtering Rule Suspicious Mail You can search Suspicious Mail defined by Filtering P Black White List or Filtering Rule Result Spam Mail You can search Spam Mail defined by Black White P List or Filtering Rule DEE You can search Audited Mail defined by the System or Group Policy You can search Virus Mail defined by the Anti Virus Virus Mail Module Opentind MAILGATES Mail Protection System Rejected Mail keng can search Rejected Mail defined by Filtering Phishing Mail You can search Phishing Mails defined by MailGates System Error You can search mails causing system error s during filtering process Direct Delivery You can search Delivery Logs not limited by the filtering result All You can search mail records of all sizes Very Small You can search mail smaller than 3KB You can search mail between 3KB 1MB Mail Size You can search mail between 1MB 10MB You can search mail larger than 10MB Specified Range You can specify other size ranges 10 Openfind MAILGATES Mail Protection System 3 3 Connection Logs Click on Log Tracker gt Connection Logs and select the date duration and the search condition then click on search button Thus you can browse the connection logs directly Checking Filtering Reasons You can acquire the reason for defining the connection as specific filtering result by checki
9. Introduction Thanks for using MailGates Mail Protection System hereinafter the system You will have a comprehensive understanding of the functions provided in the system after reading the manual The system originally offers mail protection service by default Since personalized setting has higher priority you can adjust the service in accordance with your need In this manual you ll first get familiar with the system interface and have a better understanding of the Statistics function and the Personal Spam Management function which you can see on the left side of the interface If you still have questions after reading the manual please send your request to techsupport mail2000 com tw and we ll reach you as soon as possible Opentind MAILGATES Mail Protection System 2 User Interface After logging in the system you can see the user interface is divided into 3 areas the upper side the left and the right The followings are brief descriptions of the functions Opentind MAILGATES Mail Protection System Administrator Mode Personal Spam gt Spam Folder marcie m2ktrial openfind com tw Logout License Info Log Tracker gt i A Total 0 Page 1 Empty Folder Statistics gt Deliver Delete Not Spam Personal Whitelist System Whitelist Subp Sew Personal Spam Spam Filter Level Blacklist Whitelist Suspicious Folder Mail Options ae Spam Folder O Sc
10. Opentind MAILGATES Mail Protection System Opentind MAILGATES Mail Protection System User s Guide Copyright Notice 1 Any distribution or duplication of the manual or its parts original or modified is prohibited without a written permission from Openfind Information Technology Inc 2 All the text trademarks and graphics in the guide are owned by Openfind Information Technology Inc and protected by copyright and other laws 3 Copyright Openfind Information Technology Inc Openfind MAILGATES Mail Protection System TABLE OF CONTENTS 1 INR OG IO Nueces cesessecceseseeedecveseaseeceeveatseieccacssevsdnevesseuceesseseaseseoedeasseenesovesneens 3 MSR NRE CB E 4 3 E A IEN RER ei E 6 Salk INBOUND ee 6 a OUTBOUND ee 9 I CONNECTION e 11 STAF RTS E 13 SPAM MANAGEMENT cccecscspsovcecsceacvscsaseseccecesccsssncesceessvsuvssiasessssesenscsesacessecers 14 Il SPAM SEENEN 14 32 EE WTE T one E EE 15 5241 IP Whitelist cc IP Blacklist ener Eara 15 I2 Sender Whitelist amp Sender Blacklist ce ceccccccceseecceeeeeeeceeeeeeeeceeeanes 17 5 25 Content Whitelist amp Content Bilacklet 19 6 MAIL CAIN IN DE 23 SE JEE 23 EE 24 1 MAIL TREATMENT EE 28 7 1 MAIL TREATMENT RULE SPAM AND SaUSbiCIOUs 28 Tea RETENTION PERO E 31 E NOTIE TOWN e A A E A E E 32 7 4 EENEG 33 BIR RK EN WT NR br LE 36 S1 LANGUAGE SETTING EE 36 ANA T AG L KL 8 EE 37 Openfind MAILGATES Mail Protection System 1
11. ZU com tw Es yahoo com tw Legal character a zAvZ D 1 apentind com f Page iffotal of 3 Data 5 Search Fill a complete or part of the String to search for in the Search field on the right hand side and press Search Select All Delete Import Sender s Email Address mail2000 com tw admin mail mail2000 com tw mal2000 opentind com Select All Delete Import 18 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System 5 2 3 Content Whitelist amp Content Blacklist Content Whitelist Blacklist function provides multiple conditioned management Boolean operators AND and OR can be used to create a rule with multiple conditions and the system allows to create 50 filtering rules at most The conditions include Subject Recipient Sender Mail Size Content Attachment Type Attachment Content Attachment Name Mail Header and Number of Recipient Mail Size In addition correct settings and combination can make the criteria more effective the setting rule will be introduced at the end of this section Page 1 Total of 1 Data Select AU Delete Add Rules Enable Description CT e DM Select All Delete Add Rules Page 1 Total of 1 Data 1 Add Click on Add Rules button in Content Whitelist or Content Blacklist page and the AddPersonalContent page will show in the screen Fill in the field
12. ad the complete contents Define the mail based on the content of the mail and select the function options to proceed to the following processes Suspicious Folder Delver Delete Deliver and Report Move to Spam Folder Show Mail Header Right Click to Save Next mail Back Add to Personal Whitelist Add to Personal Blacklist Source Tobias Verbeke lt tobias verbeke businessdecision com Receive mister_bluesman lt mister_bluesman hotmail com Copy r help stat math ethz ch Date Thu 17 May 2007 17 54 03 0200 Subject Re R lava problem mister_bluesman wrote gt Could someone please tell me where can find a simple example which does gt not require linux on how can see if this is working and get me started gt using rJava have read the document Getting Started with the gt R Java Omegahat nterface and have tried to type in things such as gt JavaConstructor JButton A button in the R console after loading library rJa va However keep getting the error gt gt Error could not find function JavaConstructor gt This function is not part of rlava cf 34 Opentind MAILGATES Mail Protection System Mail Processing Options description The mail will be directly sent to the recipient and Deliver MailGates wonunction options to proceed to the following proce The mail will be directly deleted in MailGates and Delete the system wonunction options tothe mail is mistakenly defined Wh
13. al 1 Data 3 Edit Press the Edit button at the end of the IP MASK column and an Edit window will pop up After editing press the Save button IP Address Subnet Mask MASK Add Notes MASE format can be 1 32 of 255 255 255 0 Page 1 Total 1 Data Edit IP 203 69 82 100 Subnet Mask Select All Delete Import oc ze 22 Select All Delete Import Page 1 Total 1 Data 15 Openfind Information Technology Inc Openfind MAILGATES Mail Protection System 4 Import Press the Import button and an Import window will pop up Select the file to import and press the Import button supports text file one IP MASK SK Format 255 255 255 0 K Format 1 32 data per line IP Address Submet Mask Mask Ir Add Notes MASK format can be 1 32 or 255 255 255 0 Page i Total 1 Data import Select Ai Deila beet Plain test format IP EMASK MASE Format 255 255 255 0 or wt one entry in IPYMASK MASK Format 1 32 or a row Ip AH LL A2 SD Page LTotal i Data S 10 2 3 2 24 2 SESCH 5 Search You can search by IP Address Fill in a complete or part of the IP String and press Search button Select All Delete Import IP Address Subnet Mask 10 0 3 199 22 10 0 3 221 22 51 10 0 3 oe Select AN Delete Import Page 1 Total 3 Data 16 Openfind Information Technology Inc Opentind MAILGATES Mail
14. am mail will be placed in Spam Folder Suspicious Folder gt If a mail is categorized in suspicious mail this mail is likely to be spam mail which needs to be defined with help of users gt If the Mal Options of suspicious mail is set to left suspicious mail in MailGates all the suspicious mail will be placed in Suspicious Folder 23 Openfind MAILGATES Mail Protection System 6 2 Functions of Folders The Folders shown on the right hand side provide mail functions including Searching Sorting Reading and Reporting pentind Mail Protection system Administrator Mode MAILGATES Personal Spam gt Spam Folder marcie m2ktrial openfind com tw Logout Lic Log Tracker Total 0 Page 1 Empty Fe Statistics vj Personal Spam Spam Filter Level Blacklist Whitelist Spam Folder Suspicious Folder Total 0 Page 1 Empty Fo EEN Description Mail Options H The buttons called Not Spam will report these false positives the system after training them could avoid future false positives Personal Setting b Deliver or Delete will directly deliver or delete selected mails without training the MailGates Anti Spam Engine Mail Encryption b Group Spam Setting gt 2010 Openfind Information Technology Inc All rights reserved The introduction of each function Futian Introduction Score Scores defined as Spam Mail by MailGates Defined mail as
15. bove when senders send mail through MailGates to assigned recipient the recipient will receive a ZIP encrypted attachment notification ak le useri lt userl bart centos54 com tw DIS useri bartipv com tw 259 TEST MG MG mailgates D SEET HHH Wed 24 Aug 2011 09 40 16 Pihi encrypt zip 1k HTML Opentind MAI LGATES Mail Protection System user l bart ipv6 com tw Hello Original mail has been attached and encrypted with password please request the password from the sender 37 Openfind Information Technology Inc Opentind VIAILGATES Mail Protection System 3 Meanwhile MailGates will encrypt attachment and send notification to the recipients according to the assigned password The recipient can get the encryption information through different communication tools for example E mail instant communication software telephone or message Eka System Administrator lt MAILER DAEMON bi IS1S useri lt user1 bart centos54 com tw 4259 Password TEST MG MG mailgates IA SEET HEH Wed 24 Aug 2011 09 40 16 Opentind MAI LGATES Mail Protection System usert Hello This is password notofier issued by MailGates please remember to inform the recipient decrypted passwords Recipient user1 bart ipv6 com tw password tso3aPh6s gt lt 4 After keying the password the recipient can open the ZIP file Enter password for the encrypted file message eml in archive encrypt zip E
16. bzdoocrum flower vip citiz net gt Received By OpenMail Mailer Tue 17 May 2005 16 28 52 Received By OpenMail Mailer Tue 17 May 2005 16 26 52 Feceived By OpenMail Mailer Tue 17 May 2005 16 28 52 Feceived from 611 220 169 224 by mail office openf Ind com tw with Mail2000 ESH fenve lope froam lt kbedoocrum f lowerO vip citiz net gt Return Path lt kbzdoocrum flowerOvip citiz net gt Z MZ ESPAW YES 41063 spam Change Subject to Changing Mail Subject Changing Subject can help users apparently obtain the filtering result However if spam mail needs to be directly moved to the Spam Folder of Mail Server the filtering rule should be modified in advance Parameter TITLE can be used to show the original subject Example Subjects of spam mail can be set to begin with SPAM to be distinguished from other mail by changing the title to SPAM TITLE as the following image IC SPAH Hey techsupport 79 for you Izojaxiqoy ragenoroeoUO9 Brand Viagra Us OF 05 1 5 06 T 67608780 Sen Dei ze CIE SPAM A pril Discount 09976 mailaspTsA VIAGRA OF 05 1 5 06 Quarantine in MailGates If the mail processing option to begin with SPAM to be distinguished from other mail by changing the title to SPAM Spam Folder of Mail Server the filtering rule should be modified in advance Parameter TIs arend in advance Parametee Retention Period the mail would be deleted automatically The Retention Peri
17. chnology Inc All rights reserved Advanced Search Description All You can search records of delivery receipt with all kinds of delivery result You can search mails successfully delivered by Success MailGates Delivery Result You can search mails deleted directly by MailGates You can search mails once redelivered by MailGates l You can search mails failing to be delivered by Failure MailGates Normal Mail Spam Mail Audited Mail Virus Mail or Default other kinds of Mail defined by Black White List or Filtering Filtering Rule will be listed in different tabs Result l You can search Normal Mail defined by Black White Normal Mail Dee List or Filtering Rule Openfind Information Technology Inc Opentind MAILGATES Mail Protection System E aul You can search Suspicious Mail defined by P Black White List or Filtering Rule Saam Mal You can search Spam Mail defined by Black White P List or Filtering Rule HEUSER You can search Audited Mail defined by the System or Group Policy e You can search Virus Mail defined by the Anti Virus Virus Mail Module Rejected Mail You can search Rejected Mail defined by Filtering Rule Phishing Mail You can search Phishing Mails defined by MailGates System Error You can search mails causing system error s during filtering process You can search Mail Direct Delivered defined by the Direct Delivery System or Group Policy A Mails mentioned above will be show
18. en normal mail is mistakenly defined pressing Not Spam this button to modify the setting and the system can learn to avoid the mistake later on Show the mail header thus the related information Show Mail Header can be checked Right Click to Save Right click to save as new mail Add to Personal Whitelist Add the sender to Personal Whitelist 35 Opentind MAILGATES Mail Protection System Personal Setting 8 1 Language Setting MailGates offers multi language of user interfaces User Mode admin interfaces Administrator Mode and quarantine notifications Administrators and users can select the language options in Language Setting MailGates currently offers Chinese Traditional Big5 Chinese Simplified GB2312 English iso 8859 1 and Japanese Shift JIS language options Set Personal Language System Default Language Settings Chinese Traditionali Bigs Use System Default Please Select Not Chinese Traditional Big k System Default Use UTF 8 Encoding See Note The Notification here refers to Spam Detail List and CH EE De List of mails to be audited REI Z If you choose Use Recipient s Languauage Setting Encoding when the encoding of the mail in the Use UTF 8 Encoding notification s list is not the same as the encoding used MailGates will use Html Entity to display The default value of Notification Encoding Settings is Use Sy
19. er All the mail in the folder will be deleted When normal mail is mistakenly defined pressing this button Not Spam to correct the definition of system and the system can learn to avoid the mistake later on Suspicious Mail should be moved to Spam folder and be Spam reported The button is used to correct the definition of system and the system can learn to avoid the mistake later on Personal Whitelist Add the sender to Personal Whitelist Personal Blacklist Add the sender to Personal Blacklist 27 Opentind MAILGATES Mail Protection System 7 Mail Treatment Users can set the mail processing options of suspicious mail spam mail and notification The system will first provide a filtering result of a mail and then users can set the following processing options such as deleting delivering changing subjects or header etc If the option Quarantine in MailGatese option llowingNotification Cycle cleeeationwi option llowing processing options such as deleting delivering changing subjectsys Please click on Personal Spam gt Mail Treatment to proceed with mail processing The mail processing procedures as the flow chart below will be introduced in detail in the following chapters may i Se ta Mail Suspicious Mai Delete Changing Subject and Delivering Notification RK _ Changing Headers and Delivering Y Setting Quarantine ze Quarantine Spam Mail Management Filtering 7 1 Mail Treatme
20. itar Sons 11 08 24 03 51 3K eG Which inhibitor yourself cutlass zyaustralite Sybil Patrick 11 08 24 03 50 3K E Excellent understandina of Fixed Income erformance attribution from th 11 08 24 03 42 4K Mail Reading Click on the subject of mail you want to read thus you can read the content of the mail In the mail page you can press the function buttons on the top at any time to proceed the following step Besides in the mail page MailGates automatically blocks all the images in the quarantine of every folder including Spam Folder and Suspicious Folder by default to prevent from being interrupted by pornographic images spam Folder Deliver Delete Deliver and Report Show Mail Header Right Click to Save Previous mail Next mail Back Add to Personal Whitelist Function buttons Source service intl paypal com Receive micwang mail2000 com tw Date Tue 28 Dec 2004 00 49 09 0800 Subject Receipt for Your Payment to Online Movies Dear Michael Farinha Wang Protect Your Account Info Make sure you never provide y This email confirms that you have paid Online Movies webmaster our password to fraudulent we 939x com 5 90 USD using PayPal bsites This credit card transaction will appear on your bill as PAYPAL O To safely and securely access NLINEMOVIE the PayPal website or your ac count open a new web browse fg Internet Explorer or Net Payment Details scape and type in the PayPal Tra
21. mple MailGates will send notification at scheduled time The notification includes content amp type of attachment the content will show general functions briefly if advanced functions are needed please click on the attachment or login to MailGates to check and proceed the following tasks Openfind MailGates Mail Protection System Dear adm bart centos54 com tw You have the following spam or suspicious junk mail be quarantined in MailGates host please help examine and deal with If you need advanced management function please see attachment or log in directly MailGates host thank you Total 26 suspicious mail New mail 3 Retention period for 120 days Mail Options Sender Subject Content Filter reasons Date View Our Wholesale Rolex Replica Deliver liiatches Today Deanne Russell lt tactekin 8 hotmail com gt 2011 08 31 Send and add to 16 50 personal white list Deliver Terrie Waldron 2011 08 31 Send and add to lt goffstownzd canoemail com gt Take adventage Symb oL CHVC Current 16 50 personal white list Deliver Jody Bautista 2011 08 31 Send and add to lt outflankingBenacerrafs saveseals com gt Dear customer This is the letter from the 16 50 personal white list Total 8 spams New mail 2 Retention period for 30 days Mail Options Sender Subject Content Filter reasons Phentrazine Now Available Without a Perscription Bayesian Filtering 2011 08 31 Sue lt km03xqidi likesmug com gt y g Send and add to
22. n regardless of the filtering result limitation Al You can search mail records of all sizes Very Small You can search mail smaller than 3KB You can search mail between 3KB 1MB Mail Size You can search mail between IMB 1OMB You can search mail larger than 10MB Specified Range You can specify other size ranges Opentind MAILGATES Mail Protection System 3 2 Outbound Logs Click on Log Tracker gt Outbound Logs and select the date duration and the search condition then click on search button Thus you can browse the outbound logs directly Checking Filtering Reasons You can acquire the reason for defining specific mails as spam by checking the Filter field thus can also verify the effectiveness of the filtering rule Advanced Search Description Sender You can search mail records by Sender field You can search mail records by Recipient field You can search mail records by Subject field You can search records of delivery receipt with all All kinds of delivery result You can search mails successfully delivered by Success MailGates Delivery Result You can search mails deleted directly by MailGates You can search mails once redelivered by MailGates You can search mails failing to be delivered by Failure MailGates Normal Mail Spam Mail Audited Mail Virus Mail or Default other kinds of Mail defined by Black White List or Filtering Rule will be listed in different tabs
23. nection logs locked by DoS Protection Lock Policy 11 Opentmd MAIL GATES Mail Protection System Reject the IP Rejected IP connection logs Reject the domain Rejected domain connection logs Reject the sender Rejected sender connection logs Recipient connection logs not found on the mail Illegal recipient seer Destination mailbox The remaining space of the recipient mailbox not exceeds quota enough for the coming mail Source SMTP Connection logs records with source SMTP command error command error Connection refused Connection logs records receiving the connection temporarily refused reply Other filtering results not mentioned above 12 Openfind MAILGATES Mail Protection System 4 Statistics MailGates calculates the amount of the filtered mails and completes statistical report Clicking on Statistics gt Personal you can browse all the statistical data of the personal filtered mails including normal mail suspicious mail spam mail audited mail and virus mail MailGates updated the statistical analysis report hourly You can see the statistical report which shows the flow in each hour section when you re in the Statistics Page Mail Protection System be tree Mode Statistics gt Personal marcegmZktrial opentind com itw Logout License In iDay 3Ds 7Ds 30Ds 90Ds Other Search 2010 10 29 2010 10 29 FP Mail Numbers Normal Suspicious Spam Error Virus
24. ng the Filter Result field thus can also have a better understanding of the system operating status Opentin Mail Protection System Administrator Mode MAILGATES Log Tracker gt Connection Logs pm m 2ktral openfind com tw Logout License Info Log Tracker Hbi ihr 3hrs 6hrs 2011 07 25 14 00 00 2011 07 25 14 59 59 FP Search nbound Logs we 3hrs 6hrs Outbound Logs Sender Recipient Advanced Search Statistics d Connection completed AIZ DoS Protection Lock Export all files Reject the IP i We Personal Spam Reject the domain wm Per Page 50 Record s Reject the Sender Personal Setting legal recipient i d Time v Source IP Destination mailbox exceeds quota Filter Result Filter Reasons Mail Encryption Source SMTP command error j Connection refused Temporarily Total 1 Page P ak 2011 07 25 203 69 82 11 feibO03 m2ktrial openfind com t Others Comection ER Group Spam Setting 14 36 21 5 To bryson pie com tw SE completed Group Audit Setting gt LL 2011 07 25 211 78 130 2 webmail feib com tw Comection 14 07 10 18 To nagios m2ktrial openfind com tw completed Per Page 50 Record s Total 1 Page 2010 Openfind Information Technology Inc All rights reserved Advanced Search Description All The connection records not limited by filtering result Filtering Connection Result Completed Normal connection logs DoS Protection The con
25. nsaction ID 0AP81008EN1749837 a pepe EE row to be sure you are on the Total 5 90 USD real PayPal site 26 Openfind Information Technology Inc Openfind MAILGATES Mail Protection System Spam Folder Deliver Delete Deliver and Report Show Mail Header Right Click to Save Previous mail Next mail Back Add to Personal Whitelist Function buttons Source AccuWeather com Alert lt inbox messaging accuweather com Receive kiwarwic flax9 uwaterloo ca Date 5 May 2007 04 25 23 0000 Subject AccuWeather com Alert tm Forecast For Userl AVCAVC Attachment accuwx htm 12k AccuWeather 7 Day Forecast for BEVERLY HILLS Tonight Tomorrow Tomorrow Ni SUNDAY ght S H 69 H7f4 L53 Mainly clear Mostly sunny L53 A full day of and breezy Clear unshine MONDAY TUESDAY WEDNESDAY THURSDAY Mail Reporting MailGates has the ability which is spam mail samples learning In order to decrease the rate of mistakenly defining and make the system be acquainted with your define of spam and normal mail please check and report mail in folders regularly The reporting functions aren t totally the same in Suspicious Folder and Spam Folder and the functions are introduced below Deliver The mail will be directly sent to the recipient and MailGates wonGates won be directly sent to the recipient and Delete The mail will be directly deleted in MailGates and the system wonystem woneted in MailGates and the system woning Empty Fold
26. nt Rule Spam and Suspicious Mail Filtering Result After being filtered by MailGates the mail will be categorized in Normal Mail Suspicious Mail or Spam Mail the respective definition is shown as following l The mail is regarded as normal mail which is used as Normal Mail expected Spam Mail The mail is regarded as uninvited mail The mail probably is Spam Mail which needs to be defined Suspicious Mail l with user s assistance 28 Opentind MAILGATES Mail Protection System Mail Processing Description If the filtering result belongs to normal mail MailGates will directly deliver the mail to the Mail Server behind If the filtering result belongs to Spam Mail or Suspicious Mail users can select an appropriate option to process The processing methods are shown below Following system default value set by the system Use System Default administrator Directly deleting spam mail It is not recommended to select this option in general Tagging Header with assigned words and then delivering Tag Header with the mail to the mail server behind Changing subject to words assigned by user and then EE EG delivering the mail to the mail server behind Mail will be quarantined in MailGates users can check quarantined mail in Suspicious Folder Spam Folder arantine in MailGates l Se i Qu online or read mail through the notification and determine the following processing method Spam Options System
27. nter password mamas oj 5365845 Show password Use for all archives EJ ma Selected 730 bytes in 1 file Total 730 bytes in 1 file Bee EE 38 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System Openfind Openfind Information Technology Inc Address 7F 243 Sec 2 Chongqing N Rd Taipei 10359 Taiwan Telephone number 886 2 2553 2000 Fax 886 2 2553 0707 Website http www openfind com E mail pm openfind com 39
28. od can be adjusted by system administrator and users Please refer to 7 2 Retention Period In addition users can use the manage interface in the quarantine area to report mail as shown in the following image Total 5981 Page 240 2 3 4 5s s 7 s e 20 Eed Empty Folder Deliver Delete Not Spam Personal Whitelist Subject Score Subject Sender Date i Filter Result T Ga 2 Buy It Now mmoxio Gnitpick 11 08 24 03 51 Today s WeatherDirect Forecast for Wat weatherdirect The Weather N erloo etwork 11 08 24 03 51 InstantCashLoant Instantcas adf Need Extra Cash Relax hLoan 11 08 24 03 51 30 Opentind MAILGATES Mail Protection System 7 2 Retention Period Both system administrator and users can set the mail processing option and retention period The option selected by system administrator will be the system default value which is not mandatory Users can also select their own mail processing options If the setting of system administrator differs from users the latter has higher priority System administrator can also check the setting manually and adjust users mail processing options 31 Opentind MAILGATES Mail Protection System 7 3 Notification If the option Quarantine in MailGatesn ministrator and users can set the mail processing option and retention period The option selected by system administrator will be the system default value which i
29. ore Type Sender No Mails Deliver Delete Not Spam Personal Whitelist System Whitelist Total 0 Page 1 Empty Folder Description Personal Setting b Deliver and Report will train the MailGates Anti Spam Engine before delivery when valid mails are detected as suspicious to ayoid future false positive Mail Encryption b will train the MailGates Anti Spam Engine before delivery when valid mails are detected as suspicious to avoid future false positive Group Spam Setting Deliver or Delete will directly deliver or delete selected mails without training the MailGates Anti Spam Engine Group Audit The Upper Side Mode Switch Click on the upper right button to switch to Administrator Mode or User Mode Online Help Click on the button to see the product manual Logout You can click on the button to log out the system at the end of use The left side Log Tracker You can search logs with multiple rules efficiently and deal with each of your personal logs including Inbound Logs Outbound Logs Connection Logs Statistics The system will calculate your personal mail normal mail spam mail audited mail and infected mail in different time duration such as per day week month year and personalized duration Besides the system also provides Mails Amount and Mail Size Unit Kbytes gt Mbytes check columns Personal Spam Five sub func
30. rent time duration ama ihr 3hrs 6hrs L bre 1Day Other Eh ihr 3hrs 6hrs i2hrs 1Day Other Checking Filtering Reasons You can acquire the reason for defining specific mails as spam by making the mouse cursor point at the Filter column thus can also verify the effectiveness of the filtering rule Opentind MAILGATES Mail Protection System openfind com tw Logout Opentind Mail Protection System MAILGATES Log Tracker gt Inbound Logs Log Tracker SEET ERE Soh Search Inbound Logs ihr 3hrs 6hrs i2hrs 1Day Other Sender Recipient Advanced Search Outbound Logs Connection Logs i Normak213 Audited 0 Infected 0 Others 0 Exportall files Statistics Per Page 50 Record s Total 1 Page Personal Spam Personal Setting Time Sender Recipient Mail Size KB Delivery Filter Reasons Mail Encryption F 2011 07 24 msa hinet net Ze SR e OF Success Spam e 08 29 02 openfind com tw 2011 07 11 Fw SREL SEH AGS A LL lemsa_hinet net a Filtering 2 11 07 00 8 To openfind com tw 2011 06 14 Fwd Gm ico iPhone FHea __ gmail com 11 51 36 roRS BASSAS Tom openfind com tw be stonn ore of Oe AutoReply 101 Stbuy com Success Spam La Et Re To lE openfind com tw False Positive Spam Deliver Forward Personal Whitelist Personal Blacklist Per Page 50 Record s Total 1 Page 2010 Openfind Information Te
31. right side will show corresponding information according to the function selected on the left side When user login the default scene is Personal Spam gt Spam Folder Opentind MAILGATES Mail Protection System 3 Log Tracker MailGates has 2 independent modules which don t disturb mutually to deliver and receive mails They can operate respectively to ensure the optimized performance MailGates records every connection and mail information in detail including mail subject mail size filtering result etc MailGates also provides the multiple field search function so that users can search mail logs and deal with each of the personal logs efficiently Advanced search function is hidden as link on the interface by default You can click on the link to unfold or fold the function It s recommended to directly input the word String which you want to search for rather than wildcard to enhance the search accuracy when you re doing keyword searching 3 1 Inbound Logs Click on Log Tracker gt Inbound Logs and select the date duration and the search condition then click on search button Thus you can browse the inbound logs directly ihr 3hrs 6hrs 12hrs 1Day Other 2010 10 29 14 00 00 2010 10 29 14 59 59 Search Gender Recipient Advanced Search Subject Delivery Fiter Mail Size The system shows the records in an hour by default and you can adjust the time track to check the records in diffe
32. s not mandatory Users can also select their own mail processd the notification to user s mailbox as scheduled regularly Users can directly select the processing method of each spam mail and suspicious mail through the notification Like the mail processing setting if the setting of system administrator differs from users the latter has higher priority System administrator can also check the setting manually and adjust users mail processing options Notification Cycle Notification Cycle description Following system default value set by the system administrator Stop Notification No notification Notification cycle can be set to the duration of minute s hour s and day s If the notification cycle is set to be 30 minutes the notification of spam mail and suspicious mail in MailGates will be sent to user s mailbox every 30 minutes Use System Default Set Cycle The function 1s to set when to send notification The schedule Set Time can be set at different time daily or weekly Users can set several schedules at a time Set Time O Every Day OH Every Sunday a Monday EI Tuesday Wednesday al Thursday d Friday WW Saturday Notification Schedule List Notes To complete configuration please click the save button after editing Notification Cycle Notification Delete Time Every Day 09 00 x Every Sunday Wednesday 03 00 E 32 Opentind VIAILGATES Mail Protection System 7 4 Notification Exa
33. ssed as follows K or k gt 100k represents 100 1024 bytes M or m gt 10M represents 10 1024 1024 bytes can also be used with to filter out those not matched 21 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System Example gt 10M represents that mail size larger than 1OMegabytes will match the rule 3 Attachment Type The following types can be detected doc Microsoft Office series pdf mp3 wmv mpeg ra rm exe tgz rar zip jpg gif Even if the filename extension is changed by the sender MailGates still can detect correctly If the rule set as doc pdf mp3 tgz the attachments which include Microsoft Office series pdf mp3and tgz will match the rule If you want to check the attachment is Microsoft Office series file or not you can only have set the doc rule rather than set all the other type of attachment file 22 Opentind MAILGATES Mail Protection System 6 Mail Quarantine If spam mail or suspicious mail is setting to be left in MailGates it can be checked in Mail Quarantine Please click on Personal Spam gt Spam Folder Suspicious Folder click on click on lease cl 6 1 Definitions of Folders There re 2 kinds of folders defined in MailGates and the definitions as the following Spam Folder gt This folder collects uninvited spam mail gt If the Mal Options of spam mail is setting to left spam in MailGates all the sp
34. stem Default which can be modified by users later on Set Personal Language System Default Language Settings Chinese Traditional BigS Use System Default Seite v Notification Encoding Settings System Default Use UTF 8 Encoding Use System Default Note The Notification here refers to Spam Detail List and List of mails to be audited If you choose Use Recipient s Lanquauage Setting Encoding when the encoding of the mail in the Use UTF 8 Encoding notification s list is not the same as the encoding used MailGates will use Html Entity to display Use Recipient s Languauage Setting Encoding 36 Opentind MAILGATES Mail Protection System 9 Mail Encryption Users can assign different passwords to specific recipients the operating process is as the following description Mail Encryption Password Setting marciegm2ktrial opentind com tw Logout License Ir Description Supports wildcard in recipient email fields Ex mail com Please use English alphabets az 4 7 numerals 0 9 and Tor password If two sender s email addresses are matched the system will apply the first password 1 Record s Page 1 Select All Delete F Recipient s mail address Password II user m2kqasd office openfind com tw D52a5bb12 Select All Delete l Click on Mail Encryption gt Password Settingds to specific recipients the operating process 1 2 After the setting a
35. t All Delete Add Rules Setting rules of the mail content With the help of special characters the filtering function will be more effective and the management of Content Whitelist Blacklist can also be more simplified 1 Subject Recipient Sender Attachment Content Attachment Name and Mail Header Supported Special Characters represents one or more characters or no character Example If you type in pr ject and the words project prject match the rule represents one English character or 2 Chinese characters Example If you type in user somemail so useri somemail so and users somemail so match the rule represents one of the characters included Example If you type in Aa uction only the Aution and aution will match the rule eit represents that the results of a rule behind will be excluded Example If you type in Aa uction only the Aution and aution will not match the rule and will be excluded represents that the following character should be regarded as a normal character Example If you type in Announcement Announcement will match the rule which indicates that and are not functional characters here 2 Mail Size and Number of Recipient Mail Size Supported Special Characters Operators comparing size gt lt Unit can be expre
36. tions are included Spam Filter Level You can configure level settings to modify the Anti Spam Engine sensitivity the level settings are categorized in Low Medium and High levels and the default value is Medium 4 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System Blacklist Whitelist Both blacklist and whitelist are categorized in IP Sender and Content columns Spam Folder The spam folder is where the spam mails are stored Suspicious Folder The suspicious folder is where the suspicious mails are stored Mail Treatment You can set the way of mail disposal and the delivery schedule of the notification Personal Setting You can set the language version in accordance to your personal preference and the encoding setting of the system notification The system provides different language versions including traditional Chinese simplified Chinese English and Japanese The default language version is traditional Chinese and the default encoding method is UTF 8 Mail Encryption You can set an encryption password for specific recipient s mail Group Spam Setting The function provides the setting of blacklist whitelist of group Group Audit Setting The administrator can set the group audited policy the group administrators can only set the group account audited rules of their own group and the group policy is only applied to specific group members The right side The
37. ton to complete editing Page 1 Total of 1 Data Select All Delete Add Rules C Enable Description e Select All Delete Add Rules Description Description Condition Settings Directions means to match everything ex abch can match abcl23 and abc456 but it CANNOT match 123abc456 means to match any single character ex abe can match iabe and Sabe but it CANNOT match abe and abel seq means to match any character in seq ex Fest abcl can match testa and testh but it CANNOT match testd seq means to match any character not in seq ex testil abel can match testd and teste but it CANNOT match testa and testh ex test can match string L23 test 456 Adel Condition Delete Condition zame omdie a vse OOOO Memon Example xmalcom Se Eak Enable or disabled the rules Directly click on the icon to switch the mode Select All Delete Add Rules Select All Delete Add Rules Enable Enable RW DM Enabled d Ee 20 Openfind Information Technology Inc Opentind MAILGATES Mail Protection System 4 Search Fill a complete or part of the String to search for in the Search field on the right hand side and press Search Page 1 Total of 2 Data Select All Delete Add Rules C Enable Description C e PM C Ca DM project Selec
38. us spam Medium The 4nti Spam Engine will automatically detect the most possible spam High nly mails fram people or domains on your Whitelist will be delivered 14 Openfind MAILGATES Mail Protection System 5 2 Blacklist Whitelist Blacklist Whitelist is one of the filtering methods and its setting is also the most intuitive and simple one According to your setting the system will directly compare with the Sender IP Address Sender and the mail content You can add specific IP addresses senders or contents to Blacklist and the system will define them as Spam Mail directly On the other hand those IP addresses senders or contents are added to whitelist will be treated as normal mails Click on Personal Spam gt Blacklist Whitelist to edit your list 5 2 1 IP Whitelist amp IP Blacklist 1 Add Fill in the IP Address and Subnet Mask optional and press Add button IP Address 203 69 82 100 Subnet Mask MASK 22 Ta Notes MASK format can be 1 32 or 255 255 255 0 Page 1 Total O Data Select All Delete Import IP Address Subnet Mask 2 Delete Click the check box at the beginning of the IP MASK column and press Delete button IP Address Subnet Maski MASKI Notes MASK format can be 1 32 or 255 255 255 0 Page 1 Total 1 Data Select All Delete Import IP Address Subnet Mask 2035 69 62 100 oe Select All Delete Import Page 1 Tot
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