Trapeze RingMaster User's Guide
Contents
1. 1 3 WLC800 1 4 WLC200 1 5 WLC2 1 6 WLC8 1 6 Management Features 1 7 Power Features 1 7 Network Interfaces 1 8 SFP slots for the WLC200 and WLC2800 1 8 Status LEDs 1 9 WLC8 WLC200 WLC800 WLC880R and WLC2800 LEDs 1 9 WLC2 LEDs2. 1 10 Chapter 2 Installing and Connecting a WLC Unpacking an WLC 2 1 Installation Requirements and Recommendations 2 2 RingMaster Network Plan 2 2 Installation Location 2 2 Cabling Requirements 2 2 Network Cables 2 3 WLA Cable Requirement 2 3 Installation Hardware and Tools 2 4 Installing an WLC 2 4 Equipment Rack Installation 2 5 Tabletop Installation
3. 2 13 Connecting to Gigabit Ethernet Devices 2 14 Connecting to a Copper or SFP Gigabit Device WLC2800 2 14 Connecting to a Fiber Gigabit Device WLC200 WLC800 and WLC880R 2 15 Connecting to a Fiber XFP Transceiver WLC2800 2 16 Installing a WLC Gigabit Interface Converter 2 17 Cabling Requirements 2 17 Installing a New GBIC 2 18 Replacing a GBIC 2 19 WLC Troubleshooting 2 20 Chapter 3 WLC Technical Specifications Copyright 2011 Juniper Networks Inc i vii About This Guide This guide provides information on how to install a Juniper Networks Wireless Lan Controller WLC in a Juniper Networks System and deploy basic IEEE 802 11 wireless service This guide is intended for network administrators or other persons involved in installing WLC
4. 2 6 Installing a Power Supply in a WLC2800 2 6 Installing a New Power Supply 2 7 Replacing a Power Supply 2 7 Replacing the Fan Tray WLC2800 Only 2 8 Ordering a Fan Module Field Replaceable Unit FRU 2 8 Powering On an WLC 2 10 Powering On an WLC8 WLC200 WLC800 WLC88R or WLC2800 2 10 Powering On an WLC2 2 10 Connecting to a Serial Console Port 2 10 Troubleshooting a Serial Port Connection 2 12 Table of Contents vi Connecting to the Network 2 12 Connecting to a WLAor Other 10 100 Ethernet Device
5. Replace the defective hardware with a new or refurbished component Replace the defective hardware with a different but similar component that contains compatible features and functions or Refund the original purchase price upon presentation of proof of purchase to Juniper Networks 3 Restrictions on the Limited Hardware Warranty This Limited Warranty does not apply if hardware a is altered from its original specifications b is installed configured implemented or operated in any way that is contrary to its documentation c has damage resulting from negligence accident or environmental stress d was subject to unauthorized repair or modification or e is provided to Customer for pre production evaluation or charitable purposes 4 Limited Software Warranty Juniper Networks warrants to Customer subject to the limitation and disclaimer below that the software will substantially conform to its published specifications as follows a if the software was purchased directly from Juniper Networks for a period of ninety 90 days after original shipment by Juniper Networks to Customer or b if the software was purchased from a Juniper Networks Authorized Reseller for a period of ninety 90 days from the date of delivery to Customer commencing not more than ninety 90 days after original shipment date by Juniper Networks Limited Hardware Warranty The date of original shipment from Juniper Networks wil
6. UL 60950 1 CSA 22 2 NO 60950 1 03 EMI EMC FCC PART 15 Class A ICES Class A VCCI Class A EN 55022 Class A EN 55024 EN 60601 1 2 CISPR 22 Class A Taiwan NS 13438 Class A China CCC GB 9254 88 Class A Australia New Zealand AS NZ 3548 Class A Environmental EN Directive 2002 95 EC and 2006 122 EC RoHS Restriction of the use of certain hazardous substances in electrical and electronic equipment EN Directive 2002 96 EC WEEE Waste of electrical and electronic equipment Battery Directive 2006 66 EC Copyright 2011 Juniper Networks Inc WLC Technical Specifications 3 3 WLC Technical Specifications Table 3 3 WLC200 Mechanical and Compliance Specifications Specification Description Size Width 44 2 centimeters 17 4 inches Depth 30 7 centimeters 12 1 inches Height 4 4 centimeters 1 72 inches Weight WLC200 With one power supply 4 54 kilograms 10 0 pounds With two power supplies 4 99 kilograms 11 0 pounds Operating Temperature 0 C to 50 C 32 F to 122 F Storage Temperature 20 C to 70 C 4 F to 158 F Humidity 10 to 95 noncondensing Power supply WLC200 150 240 VAC 50 Hz to 60 Hz 1 Arms at 120 VAC and 0 51 Arms at 230 VAC 17 A max at 120 VAC and 32 A max at 230 VAC Status indicators Management CPU status LED Power supply status
7. For direct connection to a WLA use a straight through cable For connection to a router or to an end station such as a PC printer or server use a straight through cable For connection to another WLC use a crossover cable For cable requirements see Network Cables 2 If the cable is directly attached to a WLA For a first time installation set the port type to activate the link For information see Setting the Port Type in the Mobility System Software Configuration Guide Note The 10 100 Ethernet ports are configured as wired network ports by default You must change the port type for locally connected WLAs and for wired end stations that use AAA through the WLC to access the network Note For installations in Japan Provide an earthing connection before you connect the mains plug to the mains When disconnecting the earthing connection make sure to disconnect only after you pull out the mains plug for the mains Note The 10 100 Ethernet ports on the WLC8 WLC2 and WLC200s provide automatic MDI MDX 2 14 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc If the port type is already set for a WLA observe the appearance of the WLA LED for the port 3 If the cable is attached to a wired end station that uses AAA through the WLC to access the network For a first time installation set the port type to activate the link For information
8. This guide provides instructions for configuring and managing the system through the MSS CLI Mobility System Software Command Reference Functional and alphabetic reference to all MSS commands supported on MXs and MP access points Copyright 2011 Juniper Networks Inc i ix Juniper Networks Documentation Conventions Safety and Advisory Notices The following types of safety and advisory notices appear in this guide Hypertext Links Hypertext links appear in Blue As an example this is a link to Contacting the Technical Assistance Center Text and Syntax Conventions Juniper Networks guides use the following text and syntax conventions Caution This situation or condition can lead to data loss or damage to the product or other property Tip This is a process or procedural tip or other useful suggestion Note This information you should note relevant to the current topic Warning This alerts you to a possible risk of personal injury or major equipment problems Convention Use Monospace text Sets off command syntax or sample commands and system responses Bold text Highlights commands that you enter or items you select Italic text Designates command variables that you replace with appropriate values or highlights publication titles or words requiring special emphasis Bold italic text font Bold italic text font in narrative capitalized or not indicates a program name f
9. To reduce the risk of equipment damage make sure the WLC is installed so that the mechanical load on the device is evenly distributed For example make sure the WLC is level in the equipment rack evenly fastened by screws on either side and does not have a heavy object resting on one side of the WLC Table 2 2 Required Mounting Hardware and Tools Mounting Option Required Hardware and Tools Included with the Product Equipment rack Front mount Mounting brackets Yes Four rack mount screws and screwdriver Note Equipment racks vary and the screw and screwdriver type depend on the equipment rack No Power cords Yes one Serial console cable Yes Tabletop applicable to all WLCs models Four adhesive rubber feet Yes Power cord s Yes Serial console cable Yes Warning Earth grounding is required for an WLC installed in a rack If you are relying on the rack to provide ground the rack itself must be grounded with a ground strap to the earth ground Metal screws attaching the WLC to the rack provide ground attachment to the rack Warning In the U S overcurrent protection must be provided by the installation Branch circuit protection in accordance with National Fire Protection Association NFPA 70 National Electrical Code NEC is required Consideration must be given to the electrical ratings on the WLC and branch circuit protection Do not install equipment such that the branch circ
10. 1 WLC2800 Front View Figure 1 2 MX 2800 Front Panel Control Features The above figure shows the external hardware features of an WLC2800 The WLC2800 has eight 10 100 1000 RJ45 Ports and eight 1000 Mbps SFP Ports Note The out of band serial console port on the WLC2800 is not functional after the unit has booted 45 72 cm 18 inches 6 58 cm 2 59 inches 44 19 cm 17 4 inches 10 100 1000 RJ45 Port 10 Gigabit XFP Port 1000 Mbps SFP Port Status LED Power Supply LEDs 10 100 1000 RJ45 LED 1000 Mbps SFP LED 10 Gigabit XFP Port 10 Gigabit port Link LED Serial Console Port Copyright 2011 Juniper Networks Inc WLC Overview 1 3 WLC Overview Figure 1 3 WLC2800 Rear Control Features The rear of the WLC2800 contains a removable fan tray and removable 100 240 VAC autosensing AC power supply An WLC2800 comes with one 100 240 VAC autosensing AC power supply You can add a second supply for load sharing and redundancy The power supplies are hot swappable but the fan tray unit should not be replaced while the unit is on WLC880R The WLC880R is designed for medium size remote office WLAN deployments WLC880R is a dedicated 1 5 Ghz hardware platform that provides four 10 100 1000 Mbps Ethernet RJ 45 ports and four Gigabit Ethernet SFP ports These ports do not provide Power over Ethernet PoE capabilities The WLC880R has a base AP license of 16 APs and can be incremented with
11. 2011 Juniper Networks Inc Copyright 2011 Juniper Networks Inc WLC Overview 1 1 WLC Overview A Juniper Networks Wireless Lan Controller WLC in a Juniper Networks System provides mobility and authentication authorization and accounting AAA services for wireless or wired users A WLC also controls the operation of Juniper Networks Wireless LAN Access Points WLAs which control and manage IEEE 802 11 operations See the complete Wireless LAN Services WLS product documentation at http www juniper net techpubs en_US release independent wireless information products pathway pages wireless lan index html WLC Model Numbers Warning Installation must be performed by qualified service personnel only Read and follow all warning notices and instructions marked on the product or included in the documentation Before installing the product read the Regulatory Information document There are no user serviceable parts inside the WLCs Model Port Configuration Power Supply Configuration WLC2800 Eight Gigabit Ethernet ports and two 10 Gigabit small form factor pluggable transceiver ports XFPs The Gigabit Ethernet ports are copper fiber dual interface ports You can use a 10 100 1000 base T RJ 45 copper port or small form factor pluggable SFP port for 1000BASE SX LX SFP transceiver The 10 Gigabit Ethernet ports support XFP short reach SR or long reach LR transceivers Two 100 240V volts alternating
12. 802 1X and guest WebAAA access and for configuring a Mobility Domain for roaming See the guide at http www juniper net techpubs en_US release independent wireless information products pathway pages wireless lan software 80 html Regulatory Information For detailed compliance information see the Juniper Networks Regulatory Guide located at www juniper net techpubs en_US release independent wireless information products topic collections wireless lan hardware regulatory info pdf The guide can be downloaded in PDF format RingMaster 8 0 Quick Start Guide This guide provides a description of prerequisites and procedures required to install and begin using RingMaster 8 0 software Information is provided about system requirements for optimum performance as well as how to install RingMaster Client and RingMaster Services software Configuration and Management RingMaster Configuration Guide This guide provides instructions for planning configuring deploying and managing the entire WLAN with the RingMaster tool suite Read this guide to learn how to plan wireless services how to configure and deploy Juniper Networks equipment to provide those services and how to optimize and manage your WLAN RingMaster Management Guide This guide provides detailed instructions and information for all RingMaster planning configuration and management features Mobility System Software Configuration Guide
13. Ports 1 8 on the WLC2800 can be either copper or SFP the port should come up if you plug a cable into the copper port or an SFP into the SFP slot If you plug in both at the same time the copper port will be the primary connection by default If you want the SFP to take precedence use the following CLI command set port preference lt port_num gt sfp Use the following command to change back to the default clear port preference lt port_num gt Connecting to a Fiber Gigabit Device WLC200 WLC800 and WLC880R You must install a SFP to connect WLC200 WLC800 and WLC880R fiber ports to a 1000BASE SX 1000BASE LX or 1000BASE TX cable the WLC800 accepts only 1000BASE SX and 1000BASE LX cables Figure 2 7 shows how to install a SFP Figure 2 8 shows how to remove one Refer to these figures as you perform the procedures For cable requirements see Network Cables Figure 2 7 SFP Installation in WLC200 Figure 2 8 SFP removal from WLC200 To install a SFP 1 Insert the SFP into a SFP slot on the front panel until it clicks into place Warning The gigabit Ethernet fiber optic interfaces use Class 1 lasers To reduce the risk of eye injury do not stare into the interface or otherwise direct the laser beam into your eye MX 200 Console 1 2 Mgmt 3 SFP MX 200 Console 1 2 Mgmt 3 Grasp bail latch and pull to remove SFP 2 16 Installing and Connecting an WLC Copyright 2
14. additional 16 AP license blocks that can accumulate up to 256 AP licenses per WLC880R An WLC880R is one rack unit high and can be installed in a standard 48 26 centimeters 19 inch equipment rack or on a tabletop Figure 1 4 WLC880R Front and Side Panel Control Features Fan Tray Removable 100 240 VAC autosensing AC power supply Serial Console Port Power Supply LEDs Status LED USB Port 10 100 1000 RJ 45 Ports Gigabit Ethernet SFP Ports Compliance Label Vents s 1 4 WLC Overview Copyright 2011 Juniper Networks Inc Figure 1 5 WLC880R Side and Rear Panel Control Features WLC800 The WLC800 is designed for medium size WLAN deployments WLC800 is a dedicated hardware platform that provides four 10 100 1000 Mbps Ethernet RJ 45 ports and four Gigabit Ethernet SFP ports These ports will not provide PoE capabilities The WLC800 has a base AP license of 16 access points but can support up to 128 APs with 16 additional AP license blocks An WLC800 is one rack unit high and can be installed in a standard 48 26 centimeters 19 inch equipment rack or on a tabletop Figure 1 6 WLC800 Front and Side Panel Control Features Vents Vents Power Supply Compliance Label Product Label Safety Label Serial Console Port Power Supply LEDs Status LED USB Port 10 100 1000 RJ 45 Ports Gigabit Ethernet SFP Ports Compliance Label Vents Copyright 2011 Juniper Networks In
15. 9 10 m fiber SC 10000 meters 32808 4 feet Multimode 50 m fiber SC 550 meters 1804 5 feet Multimode 62 5 m fiber SC 550 meters 1804 5 feet Mobility Exchange MX 400 GBIC Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 19 Installing and Connecting an WLC 3 Insert the network cable 4 Observe the LED next to the GBIC port If the LED is green the 1000 Mbps link is operational If the LED is amber traffic is active on the 1000 Mbps link If the LED is unlit the link is not operational Check the cable and verify that the device at the other end of the link is operational Replacing a GBIC Figure 2 11 GBIC removal 1 Remove the network cable s 2 Insert the protective covering s into the port connector s 3 Squeeze the clips on the sides of the GBIC and pull the GBIC out of the slot 4 Go to Installing a New GBIC Note For 1000BASE SX or 1000BASE LX fiber make sure to insert the two cable ends in the proper sides transmit or receive Otherwise the link does not work Note For 1000BASE SX or 1000BASE LX fiber the LED glows a solid green when the GBIC receives a signal on its receive fiber even without the send fiber being attached Check the other device s link status to ensure that the link is operational Mobility Exchange MX 400 Squeeze the lock clips to release GBIC 2 20 Installing and Connecting an WL
16. Networks will pay freight and handling charges for return of the repair or replacement materials to Customer 9 Miscellaneous The Limited Warranty shall be governed by and construed in accordance with the laws of the State of California without reference to that State s conflict of laws rules and as if the contract was wholly formed within the State of California Customer agrees that jurisdiction and venue shall be in Santa Clara County California Under no circumstances shall the United Nations Convention on the International Sale of Goods be considered for redress of grievances or adjudication of any warranty disputes that include Juniper Networks hardware or software If any provision of these Terms and Conditions of Sale are held invalid then the remainder of these Terms and Conditions of Sale will continue in full force and effect Where a Customer has entered into a signed contractual agreement with Juniper Networks for supply of hardware software or services the terms of that agreement shall supersede any terms contained within this Limited Warranty Customer understands and acknowledges that the terms of this Limited Warranty as well as material information regarding the form function operation and limitations of Juniper Networks hardware and software will change from time to time and that the most current revisions will be publicly available at the Juniper Networks corporate web site http www juniper net i xiv Copyright
17. has two slots allowing insertion of small form factor pluggable SFP 1000BASE SX or 1000BASE LX fiber optic SFPs to provide gigabit Ethernet interfaces to the network The SFPs have standard SC Duplex connectors and use either single mode fiber SMF for LX or multimode fiber MMF for SX SFPs are available separately and are not included with the WLC The gigabit Ethernet ports operate at 1000 Mbps only They do not change speed to match 10 Mbps or 100 Mbps links WLC2800 An WLC2800 has eight dual mode 10 100 1000 RJ 45 or 1000 Mbps fiber ports these ports allow insertion of SFP transceivers There are also two 10 Gigabit XFP ports located on the far right of the WLC The WLC2800 only supports fiber SFPs in ports 1 through 8 Caution Always use only Juniper Networks qualified SFPs and XFPs For a list of compatible SFPs and XFPs please refer to the Juniper Networks Pricelist at http www juniper net Copyright 2011 Juniper Networks Inc WLC Overview 1 9 WLC Overview Status LEDs The WLCs have LEDs that indicate port power and CPU status WLC8 WLC200 WLC800 WLC880R and WLC2800 LEDs Table 1 1 WLC Status LEDs WLC8 WLC200 WLC800 WLC880R and WLCWLC2800 LED Appearance Meaning Mgmt WLC200 WLC800 WLC880R and WLC2800 only Bright green then fade repeated Note This LED appearance is sometimes called breathing WLC is operating normally Blinking green WL
18. see Setting a Port for a Wired Authentication User in the Mobility System Software Configuration Guide If the port type is already set for a wired authentication port go on to step 4 4 If the cable is directly attached to a device other than a WLA a Observe the appearance of the Link LED for the port b If the Link LED is unlit check the cable and verify that the device at the other end of the link is operating WLA LED Appearance Meaning Solid green For an WLA s active link with PoE enabled all the following are true WLA has booted WLA has received a valid configuration from the WLC Management link with an WLA is operational For an WLA s secondary link the link is present Alternating green and amber WLA is booting with an image received from the WLC Solid amber PoE is on but no WLA is connected to the link Blinking amber WLA is unresponsive or there is a PoE problem Unlit PoE is off Link LED Appearance Meaning Solid green 100 Mbps link is operational Solid amber 10 Mbps link is operational Blinking green Traffic is active on the 100 Mbps link Blinking amber Traffic is active on the 10 Mbps link Unlit Link is not operational Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 15 Installing and Connecting an WLC Connecting to Gigabit Ethernet Devices Connecting to a Copper or SFP Gigabit Device WLC2800
19. the serial console port Warning The WLC relies on the building s installation for overcurrent protection Ensure that a fuse or circuit breaker no larger than 120 VAC 15 A U S 240 VAC 10 A international is used on the phase conductors Caution If an WLC2 or WLC8 is connected to Power Sourcing Equipment PSE it is possible for the WLC to remain powered on even when the power cord is unplugged PSE can be a dedicated PoE injector or even another networking WLC such as the WLC that is capable of supplying PoE To completely power off an WLC2 or WLC8 unplug the power cord then unplug all Ethernet cables that are connected to other PoE devices Note If the WLC has two power supplies use a separate AC power source for each supply to add redundancy If one power source fails the WLC can continue to operate using the other power source Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 11 Installing and Connecting an WLC Serial Console Cable The serial console port has a female DB 9 connector and supports the EIA 232D signaling standard You need a standard DB 9 male to 9 female PC modem cable The following table lists the pin signals Figure 2 5 shows how to install a serial cable on an WLC2 WLC8 WLC800 WLC880R or WLC2800 Refer to this figure as you perform the procedure For cable requirements see Network Cables Figure 2 5 Serial Cable Installation To conn
20. 0 if more than one fan fails Ordering a Fan Module Field Replaceable Unit FRU The ordering information for the FRU is located on a label on the left handle of the Fan Module Contact the Juniper Networks Technical Assistance Center TAC by telephone e mail or via web support portal and order the WLC2800 FAN Figure 2 4 Front and Rear view of the FRU Use the following procedure to replace the fan tray 1 Remove the FRU from the packaging Check to see that no debris or packing material is on or inside the module 2 Power down the WLC2800 Warning The fan unit on the WLC2800 is not hot swappable Do not remove the fan tray while the unit is on The system will overheat and result in a loss of equipment functionality or permanent damage Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 9 Installing and Connecting an WLC 3 Loosen the retaining screws on each side of the fan tray using a 2 Phillips head screwdriver 4 Use the handles on either side of the fan tray to pull the tray out of the slot Set used fan tray aside 5 Use two hands to line up the FRU with the slot in the chassis and insert the FRU using firm but gentle pressure You will feel the module settle when it is fully seated and flush against the chassis 6 Tighten the two retaining screws using a 2 Phillips head screwdriver 7 Power up the unit to ensure all three fans in the fan tray are operational 8 Put
21. 011 Juniper Networks Inc 2 Remove the protective covering s from the port connector s 3 Insert the network cable 4 Observe the LED next to the SFP port If the LED is green the 1000 Mbps link is operational If the LED is unlit the link is not operational Check the cable and verify that the device at the other end of the link is operational To remove a SFP 1 Remove the network cable s 2 Insert the protective covering s into the port connector s 3 Pull the bail latch on the SFP forward away from the WLC to unlock it from the front panel 4 Grasping the bail latch pull the SFP out of the slot Connecting to a Fiber XFP Transceiver WLC2800 1Gbps 1000Mbps connectivity fiber SFPs must be used in ports 1 through 8 and 10Gbps connectivity XFPs must be used in ports 9 through 10 You must install an XFP to connect an WLC2800 to a 10G BASE SR or LR fiber cable Figure 2 9 shows how to install an XFP Refer to this figure as you perform the procedures For cable requirements see Network Cables Note For 1000BASE SX or 1000BASE LX fiber make sure you insert the two cable ends in the proper sides transmit or receive Otherwise the link does not work Note For 1000BASE SX or 1000BASE LX fiber the LED glows a solid green when the SFP receives a signal on its receive fiber even without the send fiber being attached Check the other device s link status to ensure that the li
22. 10 to 95 noncondensing Power supply 100 120 VAC 200 240 VAC 47 Hz to 63 Hz 2 5 Arms at 115 Vrms and 1 25 Arms at 230 Vrms with 70 A peak inrush current Power over Ethernet PoE 48 VDC 91 8 W total budget for all ports 15 3 W 6 ports 15 3 W per port maximum Status indicators Power supply status LEDs Port activity and link speed LEDs Wired network ports Six RJ 45 ports for 10 100BASE T Ethernet and optional Power over Ethernet PoE Two RJ 45 ports for 10 100BASE T Ethernet uplinks without PoE Safety and electromagnetic compliance FCC PART 15 UL 60950 ICES PART 15 CSA 22 2 NO 60950 EN 55022 EN 55024 CISPR 22 TUV GS EN 60 950 VCCI Table 3 5 WLC2 Mechanical and Compliance Specifications Specification Description Size Width 19 0 centimeters 7 5 inches Depth 14 6 centimeters 5 75 inches Height 3 18 centimeters 1 25 inches Weight 0 7 kilograms 1 5 pounds Operating Temperature 0 C to 50 C 32 F to 122 F Storage Temperature 20 C to 70 C 4 F to 158 F Humidity 10 to 95 noncondensing Power supply Input 100 240 VAC 47 63 Hz auto sensing Output 48 VDC 0 83A Amperage draw maximums At 115V RMS 0 8A At 230V RMS 0 4A Power over Ethernet PoE Voltage output 48 VDC Wattage on port 15 4 W Copyright 2011 Juniper Networks Inc WLC Technical Specifications 3 5 WLC Technical Specifications Status indicators Power supply stat
23. 2 1 shows the contents of the shipping carton for an WLC2800 WLC800 WLC880R WLC200 WLC8 and WLC2 Figure 2 1 WLC2800 Shipping Carton Contents Note Before installing an WLC you might need to generate a network plan with RingMaster MX with installed power supply Mounting bracketststs Screws th installed MX wit l 2 2 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc Before you begin installation 1 Open the carton and carefully remove the contents 2 Place the packing materials back in the carton and save the carton 3 Verify that you received each item in the previous list If any item is missing or damaged contact Juniper Networks Installation Requirements and Recommendations For best results follow these requirements and recommendations before installing an MX RingMaster Network Plan If you are using RingMaster to plan your Juniper Networks Mobility System installation create and verify a network plan for the entire Juniper Networks installation before installing WLCs or WLAs A network plan provides the following information Number of WLCs required at your site and where to install them Number of WLAs required for adequate WLAN capacity in each coverage area and where to install them Configuration settings for all the WLCs and WLAs in the WLAN which can be automatically deployed to the devices by RingMaster For information about ins
24. 2 3 Inserting a Power Supply in an WLC2800 rear view 5 Tighten the thumbscrew using a 2 Phillips head screwdriver 6 Go to Powering On an WLC Replacing a Power Supply 1 Remove the power cord from the power supply 2 Loosen the thumbscrew using a 2 Phillips head screwdriver 3 Use the handle to pull the power supply partway out of the slot as shown in Figure 2 5 4 Place your other hand under the supply to support it and remove the supply the rest of the way out of the slot Warning Support the bottom of the power supply while removing it from the WLC If the rear of the power supply is not supported the supply will fall when you remove it possibly damaging the rear components of the supply 2 8 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc 5 Go to step 3 of Installing a New Power Supply Replacing the Fan Tray WLC2800 Only An WLC2800 is shipped with a fan tray containing three fans that supply cooling air to the chassis The fan tray is located at the rear left of the chassis and is connected to the main board with a blind mate connector If a single fan fails the WLC2800 can operate temporarily on two of the three fans units but the system software will log the following error SYSLOGD Jan 10 16 01 38 728537 ERROR Fan 1 is stalled As soon as a fan failure error appears you should order a Fan Module Field Replacement Unit FRU Do not operate the WLC280
25. C Copyright 2011 Juniper Networks Inc WLC Troubleshooting The following table contains remedies for some common problems that can occur during basic installation and setup of an WLC Table 2 5 WLC Setup Problems and Remedies Symptom Diagnosis Remedy RingMaster or a Web browser if you are using Web View warns that the WLC s certificate date is invalid The WLC s time and date are currently incorrect or were incorrect when you generated the self signed certificate or certificate request 1 Use set timezone to set the time zone that you are operating the WLC See Setting the Time Zone in the Mobility System Software Configuration Guide 2 Use set timedate to configure the current time and date in that time zone See Statically Configuring the System Time and Date in the Mobility System Software Configuration Guide 3 Reconfigure the administrative certificate s See Creating Keys and Certificates in the in the Mobility System Software Configuration Guide 4 If you have already configured a certificate on the WLC for authentication by network users you must recreate this certificate too WLC does not accept configuration information for a WLA access point or a radio The country code might not be set or might be set for another country 1 Type the show system command to display the country code configured on the WLC 2 If the value in the System Countrycode field
26. C is booting Quickly blinking amber WLC was unable to boot completely Power supply status Solid green DC power output is on Solid amber Power fault has occurred Unlit AC power is off Gigabit fiber link activity WLC200 only Solid green 1000 Mbps fiber link is operational Blinking amber Traffic is active on the 1000 Mbps fiber link Blinking green WLC200 Traffic is active on the 1000 Mbps fiber link Gigabit fiber link activity WLC2800 WLC800 WLC880R and WLC800 only Blinking green 1000 Mbps fiber link is operational Gigabit copper link activity WLC200 WLC800 WLC880R and WLC2800 only Solid green 1000 Mbps copper link is operational Blinking green Traffic is active on the 1000 Mbps copper link Link WLC8 only Solid green 100 Mbps link is operational Solid amber 10 Mbps link is operational Blinking green Traffic is active on the 100 Mbps link Blinking amber Traffic is active on the 10 Mbps link Activity LEDS for 10 Gigabit port WLC2800 Blinking green Traffic is active on the 10 Gigabit port Link LEDs for 10 Gigabit port WLC2800 Solid green 10 Gigabit link is operational Solid Amber Admin down Unlit AC power is off 1 10 WLC Overview Copyright 2011 Juniper Networks Inc WLC2 LEDs The figure below shows the locations of the WLC2 LEDs Table 1 2 describes the LEDs behavior Figure 1 13 WLC2 LEDs AP WLC8 only Soli
27. IPER NETWORKS ITS SUPPLIERS OR ITS AUTHORIZED RESELLERS BE LIABLE FOR ANY MONETARY OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE JUNIPER NETWORKS HARDWARE OR SOFTWARE JUNIPER NETWORK S LIABILITY SHALL NOT EXCEED THE PRICE PAID BY THE CUSTOMER FOR ANY HARDWARE OR SOFTWARE COVERED UNDER THE TERMS AND CONDITIONS OF THIS WARRANTY THIS LIMITATION OF LIABILITY AND RESTRICTION ON DAMAGES APPLIES WHETHER IN CONTRACT TORT NEGLIGENCE OR OTHERWISE AND SHALL APPLY EVEN IF THE LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE WARRANTY LAWS VARY FROM JURISDICTION TO JURISDICTION AND THE ABOVE LIMITATIONS AND EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES MAY NOT APPLY TO YOU DEPENDING UPON YOUR STATE COUNTRY OR JURISDICTION 8 Procedures for Return of Hardware or Software under the Limited Warranty Where repair or replacement is required under the Limited Warranty Customer will contact Juniper Networks and obtain a Return Materials Authorization number RMA Number prior to returning any hardware and or software and will include the Juniper Networks RMA Number on all packaging Juniper Networks will ship repaired or replacement components within a commercially reasonable time after receipt of any hardware and or software returned for the Limited Warranty purposes to the address provided by Customer Customer will pay freight and handling charges for defective return to the address specified by Juniper Networks and Juniper
28. Juniper Network Inc 1194 N Mathilda Avenue Sunnyvale CA 94089 USA 408 745 2000 www juniper net Wireless LAN Controllers WLC Hardware Installation Guide ii iii Copyright 2013 Juniper Networks Inc All rights reserved Trademarks Juniper Networks the Juniper Networks logo NetScreen NetScreen Technologies the NetScreen logo NetScreen Global Pro ScreenOS and GigaScreen are registered trademarks of Juniper Networks Inc in the United States and other countries The following are trademarks of Juniper Networks Inc ERX ESP E series Instant Virtual Extranet Internet Processor J2300 J4300 J6300 J Protect J series J Web JUNOS JUNOScope JUNOScript JUNOSe M5 M7i M10 M10i M20 M40 M40e M160 M320 M series MMD NetScreen 5GT NetScreen 5XP NetScreen 5XT NetScreen 25 NetScreen 50 NetScreen 204 NetScreen 208 NetScreen 500 NetScreen 5200 NetScreen 5400 NetScreen IDP 10 NetScreen IDP 100 NetScreen IDP 500 NetScreen Remote Security Client NetScreen Remote VPN Client NetScreen SA 1000 Series NetScreen SA 3000 Series NetScreen SA 5000 Series NetScreen SA Central Manager NetScreen Secure Access NetScreen SM 3000 NetScreen Security Manager NMC RX SDX Stateful Signature T320 T640 T series and TX Matrix All other trademarks service marks registered trademarks or registered service marks are the property of their respective owners All specifications are subject to change without notice Junipe
29. LEDs Port activity and link speed LEDs Wired network ports WLC200 Two SFP slots for 1000BASE SX 1000BASE LX or 1000BASE TX gigabit Ethernet ports One RJ 45 port for 10 100BASE T Ethernet without PoE used for out of band management Safety and electromagnetic compliance Regulatory Safety UL 60950 1 CSA 22 2 NO 60950 1 EMI EMC FCC PART 15 Class A ICES Class A VCCI Class A EN 55022 Class A EN 55024 CISPR 22 Class A Taiwan CNS 13438 Class A China CCC GB 9254 88 Class A Australia New Zealand AS NZ 3548 Class A Environmental EN Directive 2002 95 EC RoHS Restriction of the use of certain hazardous substances in electrical and electronic equipment EN Directive 2003 108 EC WEEE Waste of electrical and electronic equipment 3 4 WLC Technical Specifications Copyright 2011 Juniper Networks Inc Table 3 4 WLC8 Mechanical and Compliance Specifications Specification Description Size Width 44 2 centimeters 17 4 inches Depth 25 6 centimeters 10 08 inches Height 4 4 centimeters 1 72 inches Weight Without a power supply 3 40 kilograms 7 50 pounds With one power supply 3 8 kilograms 8 50 pounds With two power supplies 4 3 kilograms 9 50 pounds Operating Temperature 0 C to 50 C 32 F to 122 F Storage Temperature 20 C to 70 C 4 F to 158 F Humidity
30. ance Regulatory Safety UL 60950 1 CSA 22 2 NO 60950 1 EMI EMC FCC PART 15 Class A ICES Class A EN 55022 Class A EN 55024 CISPR 22 Class A Environmental EN Directive 2002 95 EC RoHS Restriction of the use of certain hazardous substances in electrical and electronic equipment EN Directive 2003 108 EC WEEE Waste of electrical and electronic equipment 3 2 WLC Technical Specifications Copyright 2011 Juniper Networks Inc Table 3 2 WLC800 and WLC880R Mechanical and Compliance Specifications Specification Description Size Width 44 centimeters 17 32 inches Depth 37 54 centimeters 14 78 inches Height 4 42 centimeters 1 74 inches Weight 5 26 kilograms 11 6 lbs Operating Temperature 0 C to 40 C 0 F to 104 F Storage Temperature 40 C to 70 C 40 F to 158 F Humidity 10 90 non condensing Power supply Input 100 240 VAC 50 60 Hz auto sensing Power over Ethernet PoE N A Status indicators Power supply status LED Port activity and link speed LEDs Wired network ports 4 x gigabit Ethernet Small Form Factor Pluggable SFP ports 4 x 10 100 1000Mbps Ethernet RJ45 ports Safety and electromagnetic compliance Regulatory Safety CB Scheme report against IEC 60950 1 Edition 1 2001 with all country deviations and Common Modifications per CB Bulletin 107A May 2004 IEC 60950 1
31. c WLC Overview 1 5 WLC Overview Figure 1 7 WLC800 Side and Rear Panel Control Features WLC200 An WLC200 is one rack unit high and also can be installed in a standard 48 26 centimeters 19 inch equipment rack or on a tabletop The figure below shows a front view of an WLC200 Figure 1 8 WLC200 Front View Figure 1 9 WLC200 Front Panel Control Features The rear of the WLC contains a label with the serial ID MAC address and other identifying information Vents Vents Power Supply Compliance Label Product Label Safety Label 30 7 cm 12 1 inches 4 4 cm 1 72 inches 44 2 cm 17 4 inches MX 200 Console 1 2 Mgmt 3 MX 200 Console 1 2 Mgmt 3 Power Supply Power Supply LED Mgmt LED 10 100 Management Port Serial Console Port Mini GBIC Slots Gigabit Link LEDs 1 6 WLC Overview Copyright 2011 Juniper Networks Inc WLC2 An WLC is compact and can be installed on a tabletop The figure below shows a front view and the external hardware features of an WLC2 Figure 1 10 WLC2 Front View WLC8 An WLC8 is one rack unit high and also can be installed in a standard 48 26 centimeters 19 inch equipment rack or on a tabletop The figure below shows a front view of an WLC8 Figure 1 11 Juniper Networks WLC8 Front View Warning Do not stack WLC2s Stacked WLC2s can overheat and cause loss of equipment functionality or per
32. contacts RingMaster to request a configuration This LED state lasts for three seconds Unlit The WLC has finished booting AP port 2 only Solid green For an AP s active link with PoE enabled all the following are true AP has booted AP has received a valid configuration from the WLC Management link with an AP is operational Alternating green and amber AP is booting with an image received from the WLC If the LED remains in this state indefinitely the boot or configuration attempt has failed Solid amber PoE is on but no AP access point is connected to the link Blinking amber AP is not connected or is unresponsive or there is a PoE problem Unlit Port is not configured as an AP access port or PoE is off 1 12 WLC Overview Copyright 2011 Juniper Networks Inc Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 1 Installing and Connecting an WLC Unpacking an WLC The shipping carton for an WLC contains the following items One WLC with one power supply or two power supplies if you ordered the WLC8 For some countries one country specific power cord One serial cable for connection to the management console not included with the WLC2 Two rack mount brackets not applicable to the WLC2 Four adhesive rubber feet One documentation pack that includes this guide One set of release notes Figure
33. current VAC autosensing AC power supplies WLC880R Four 10 100 1000 Ethernet ports with RJ 45 connectors and four Gigabit Ethernet fiber ports with SFP connectors for 1000Base SX LX connectivity No Power over Ethernet PoE power sourcing equipment PSE functionality Two 100 240 VAC autosensing AC power supplies WLC800 Four 10 100 1000 Ethernet ports with RJ 45 connectors and four Gigabit Ethernet fiber ports with SFP connectors for1000Base SX LX connectivity No PoE PSE functionality Two 100 240 VAC autosensing AC power supplies WLC200 Two Gigabit Ethernet ports Each port has a SFP slot for insertion of a SFP 1000BASE SX or 1000BASE LX fiber optic interface One 10 100 Ethernet port for out of band management without PoE Two 100 240V VAC autosensing AC power supplies WLC8 Eight 10 100 Ethernet ports six of which support PoE One 100 120 VAC 200 240 VAC autosensing AC power supply WLC2 Two 10 100BASE TX Ethernet ports Port 1 provides an uplink to the network Port 2 supports PoE and provides direct connection to an APs One 100 240 VAC autosensing AC power supply 1 2 WLC Overview Copyright 2011 Juniper Networks Inc Hardware Features WLC2800 The WLC2800 is designed for data center or distributed wiring closet installations the WLC2800 enables seamless and secure deployment of enterprise class wireless networks over any existing L2 L3 network without disruption Figure 1
34. d green For an AP s active link with PoE enabled all the following are true AP has booted AP has received a valid configuration from the WLC Management link with an APis operational Alternating green and amber AP is booting with an image received from the WLC If the LED remains in this state indefinitely the boot or configuration attempt has failed Solid amber PoE is on but no AP is connected to the link Blinking amber AP is not connected or is unresponsive or there is a PoE problem Unlit Port is not configured as an AP access port or PoE is off Table 1 1 WLC Status LEDs WLC8 WLC200 WLC800 WLC880R and WLCWLC2800 LED Appearance Meaning Copyright 2011 Juniper Networks Inc WLC Overview 1 11 WLC Overview Table 1 2 WLC Status LEDs WLC2 LED Appearance Meaning Power status Solid green The WLC is receiving power Unlit The WLC is not receiving power Link ports 1 and 2 Solid green 100 Mbps link is operational Solid amber 10 Mbps link is operational Blinking green Traffic is active on the 100 Mbps link Blinking amber Traffic is active on the 10 Mbps link Factory Reset port 1 only Solid green The WLC is booting and is loading the configuration file This LED state lasts for three seconds Blinking green The WLC is booting but the factory reset switch is being pressed The WLC does not load the configuration file but instead
35. ect a PC to the serial console port 1 Connect the serial cable to the PC port as shown in Figure 2 5 2 Connect the other end of the cable to the serial console port on the WLC as shown in Figure 2 5 3 Start a standard VT100 terminal emulation application on the PC and configure the following modem settings 9600 bps 8 bits 1 stop No parity Hardware flow control off or disabled 4 Open a connection on a serial port If the WLC is already powered on press Enter three times to display a command prompt Table 2 3 Serial Console Cable WLC Pin Usage PC Pin Usage 2 Receive 3 Transmit 3 Transmit 2 Receive 5 Ground 5 Ground Mobility Exchange MX 400 2 12 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc WLC200 gt If a command prompt does not appear go to Troubleshooting a Serial Port Connection below To quickly perform basic setup of the WLC see the Mobility System Software Quick Start Guide For syntax descriptions additional configuration and a glossary of terms see the Mobility System Software Command Reference and the Mobility System Software Basic Configuration Guide Troubleshooting a Serial Port Connection 1 Verify that the WLC is powered on 2 Verify that the serial cable is fully connected to the PC and WLC ports 3 Verify that the correct modem settings are configured in the terminal emulation applicati
36. es Mgmt LED is quickly blinking amber CLI stops at boot prompt boot gt The WLC was unable to load the system image file Type the boot command at the boot prompt Copyright 2011 Juniper Networks Inc WLC Technical Specifications 3 1 WLC Technical Specifications The following tables list the technical specifications for all outdoor WLC models For detailed compliance information see the Regulatory Information document at http www juniper net techpubs en_US release independent wireless information products topic collections wireless lan hardware regulatory info pdf Table 3 1 WLC2800 Mechanical and Compliance Specifications Specification Description Size Width 44 2 centimeters 17 4 inches Depth 45 72 centimeters 18 inches Height 6 58 centimeters 2 59 inches Weight 8 1 kilograms 18 lbs with one power supply 8 77 kilograms 19 5 lbs with 2 power supplies Operating Temperature 0 C to 40 C 0 F to 104 F Storage Temperature 40 C to 70 C 40 F to 158 F Humidity 10 95 non condensing Power supply Input 100 240 VAC 50 60 Hz auto sensing Power over Ethernet N A Status indicators Power supply status LED Port activity and link speed LEDs Wired network ports 8 x gigabit Ethernet Small Form Factor Pluggable SFP ports 8 x gigabit Ethernet RJ45 ports 2x 10 gigabit Ethernet Small Form Factor Pluggable XFP ports Safety and electromagnetic compli
37. he same building Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 3 Installing and Connecting an WLC Network Cables The following table lists the interface types supported by WLCs and the cable type required for each type of interface 10 100 Ethernet Cabling Connections on the 10 100 ports require Category 5 Cat 5 cable based on the EIA TIA 586 standard For direct connection to a WLA a router or an end station such as a PC printer or server use a straight through cable For direct connection to another WLC use a crossover cable The 10 100 Ethernet ports on the WLC8 WLC2 and WLC200s provide automatic MDI MDX which automatically crosses over the send and receive signals if required 10 100 1000 Ethernet Cabling For the WLC2800 WLC800 and WLC880R connections on the 10 100 1000 ports require Category 5 Enhanced Cat 5E cable based on the EIA TIA 586 standard and the SFP connector ports require fiber optic cable The 10 100 1000 Ethernet ports provide automatic MDI MDX which automatically crosses over the send and receive signals if required MP Cable Requirement Use a straight through Ethernet cable to connect an MP directly to an WLC or indirectly through another device 1000BASETX Gigabit Ethernet Cabling Use Category 5 Enhanced Cat 5E or better cable 1000BASE TX uses all 8 wires in the cable The wiring can be straight through or crossover The port automatically configures its
38. is NONE or is for a country other than the one in which you are operating the WLC use the set system countrycode command to configure the correct country code See Specifying the Country of Operation in the Mobility System Software Configuration Guide Client cannot access the network This symptom has more than one possible cause The client might be failing authentication or might not be authorized for a VLAN 1 Type the show aaa command to check the authentication rules on the WLC to ensure that the client can be authenticated 2 Check the authorization rules in the WLC s local database show aaa or on the RADIUS servers to ensure the client is authorized to join a VLAN that is configured on at least one of the WLCs in the Mobility Domain If the client and WLC configurations are correct a VLAN might be disconnected A client connected to a VLAN that is disconnected is unable to access the network 1 Type the show vlan config command to check the status of each VLAN 2 If a VLAN is disconnected VLAN state is Down check the network cables for the VLAN s ports At least one of the ports in a VLAN must have a physical link to the network for the VLAN to be connected Configuration information disappears after a software reload The configuration changes were not saved 1 Retype the commands for the missing configuration information 2 Type the save config command to save the chang
39. ity Exchange MX 400 Mobility Exchange MX 400 2 6 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc 4 Repeat for the other bracket 5 Lift the WLC into position in the equipment rack 6 Insert the bottom rack mount screws into the bracket flanges to secure the WLC to the equipment rack then insert the top screws 7 Do one of the following 8 If you are ready to turn on the power go to Powering On an WLC Tabletop Installation 1 On a clean work surface with no debris carefully turn the WLC upside down 2 Wipe the four placement locations for the rubber feet to clear away any oil or dust The location areas are marked by X s 3 Attach the four rubber adhesive feet over the X s 4 Turn the WLC right side up and place the WLC in position on the table 5 If you are ready to turn on power go to Powering On an WLC Installing a Power Supply in a WLC2800 WLC2800s are shipped with a single 100 240 VAC autosensing AC power supply One power supply provides enough power for a fully configured system You can add a second power supply for load sharing and redundancy An WLC containing one power supply can have the supply installed in either slot If the WLC contains two power supplies and one supply fails the other supply automatically takes over to provide uninterrupted operation The power supplies are hot swappable You can remove or insert a power supply while the othe
40. l be determined by shipping evidence on file at Juniper Networks This Limited Software Warranty extends only to the Customer of original purchaser of the software and may not be transferred to any subsequent repurchasing entity During the Limited Software Warranty period upon proper notice to Juniper Networks by Customer Juniper Networks will at its option either Use reasonable commercial efforts to attempt to correct or provide workarounds for errors Replace the software with functionally equivalent software or Refund to Customer the license fees paid by Customer for the software Juniper Networks does not warrant or represent that the software is error free or that the software will operate without problems or disruptions Additionally and due to the steady and ever improving development of various attack and intrusion technologies Juniper Networks does not warrant or represent that any networks systems or software provided by Juniper Networks will be free of all possible methods of access attack or intrusion 5 Restrictions on the Limited Software Warranty This Limited Software Warranty does not apply if software a is altered in any way from its specifications b is installed configured implemented or operated in any way that is contrary to its documentation c has damage resulting from negligence accident or environmental stress d was subject to unauthorized repair or modification or e is provided
41. manent damage Warning Ensure adequate airflow around WLC2s The WLC2 uses natural convection cooling and requires free entry of air Airflow blockage can cause the system to overheat and result in a loss of equipment functionality or permanent damage Copyright 2011 Juniper Networks Inc WLC Overview 1 7 WLC Overview Figure 1 12 WLC8 Front Panel Control Features The rear of the WLC8 contains a label with the serial ID MAC address and other identifying information Management Features Serial console port The serial console port provides a direct management connection to an MX command line interface CLI The port has a DB 9 female connector and supports the EIA 232D signaling standard The out of band serial console port on the WLC2800 is not functional after the unit has boot ed There is no requirement for a dedicated management port on the WLC800 or WLC880R Any of the 8 ports can be used for this function There is no external dedicated debug port 10 100 out of band management port The WLC200 features an out of band management port which allows you to connect the WLC to a network server and configure it to boot using a software image downloaded from the server The WLC2 also supports booting with a software image downloaded from a server Restart WLC The restart switch allows you to restart an WLC8 without removing the power cord s Status LEDs The Ethernet po
42. nd from wireless users and connect them to an WLC Mobility System Software MSS The operating system that runs all WLCs and access points in a WLAN and is accessible through a command line interface CLI the Web View interface or the RingMaster GUI Documentation Consult the following documents to plan install configure and manage a Juniper Networks Mobility System You can find product documentation at http www juniper net techpubs en_US release independent wireless information products pathway pages wireless lan index html Planning Configuration and Deployment RingMaster Configuration Guide This guide provides instructions for planning configuring deploying and managing the entire WLAN with the RingMaster tool suite Read this guide to learn how to plan wireless services how to configure and deploy Juniper Networks equipment to provide those services and how to optimize and manage your WLAN RingMaster Planning Guide This guide provides detailed instructions and information for all RingMaster planning configuration and management features Installation Wireless LAN Controllers WLC Hardware Installation Guide this document This guide provides instructions and specifications for installing an WLC i viii Copyright 2011 Juniper Networks Inc Mobility System Software Quick Start Guide This guide provides instructions for performing basic setup of secure
43. nk is operational Caution Always use only Juniper Networks qualified SFPs and XFPs For a list of compatible SFPs and XFPs please refer to the Juniper Networks Pricelist at http www juniper net Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 17 Installing and Connecting an WLC Figure 2 9 Installing an XFP To install an XFP 1 Insert the XFP into the appropriate slot on the front panel until it clicks into place 2 Remove the protective covering s from the port connector s 3 Insert the network cable 4 Observe the L Link LED next to the XFP port If the L LED is green the 10000 Mbps link is operational If the L LED is unlit the link is not operational Check the cable and verify that the device at the other end of the link is operational To remove an XFP 1 Remove the network cable s 2 Insert the protective covering s into the port connector s 3 Pull the bail latch on the XFP away from the WLC to unlock it from the front panel 4 Grasping the bail latch pull the XFP transceiver out of the slot Note For 10GE BASE SR LR fiber make sure you insert the two cable ends in the proper sides transmit or receive Otherwise the link does not work Note For 10G BASE SR LR fiber the LED glows a solid green when the XFP receives a signal on its receive fiber even without the send fiber being attached Check the other device s link s
44. on 9600 bps 8 bits 1 stop No parity Hardware flow control off or disabled 4 Verify that you opened the connection on the PC port connected to the WLC For example if you inserted the cable in PC port COM1 make sure you open the connection on COM1 instead of COM2 or another port If none of the previous steps results in a management connection use another serial cable Connecting to the Network Use the following procedures to connect an WLC to WLAs or other 10 100 Ethernet devices and to gigabit Ethernet devices Note For simplicity the command prompt examples in the documentation show the CLI access level gt for restricted access or for enabled access only The default command prompt on your WLC shows your WLC s model number and also contains the last three octets of the WLC s MAC address For example the default command prompt on an WLC200 with MAC address 00 0B 0E 00 04 0A is WLC200 00040A gt Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 13 Installing and Connecting an WLC Connecting to a WLA or Other 10 100 Ethernet Device Figure 2 6 shows how to install a Cat 5 cable for a 10 100 Ethernet port Refer to this figure as you perform the procedure Figure 2 6 10 100 Cat 5 Cable Installation To connect to a WLA or other 10 100 Ethernet device 1 Insert a Cat 5 cable with a standard RJ 45 connector as shown in Figure 2 6
45. pin signals accordingly Table 2 1 Ethernet Interfaces Link Type Cable Type Connector Type 10 100 1000 BASE TX Cat 5 copper Straight through or crossover signaling RJ 45 1000BASE SX Multimode 50 m fiber SC LC Multimode 62 5 m fiber SC LC 1000BASE LX Single mode 9 10 m fiber SC LC Multimode 50 m fiber SC LC Multimode 62 5 m fiber SC LC 10 100 1000 BASE T Cat 5E copper Can use straight through or crossover signaling provided all four wire pairs are connected RJ 45 10GBASE SR Multimode 50 m fiber XFP Multimode 62 5 m fiber XFP 10GBASE LR Single mode 9 10 m fiber XFP Note PoE is not supported on 1000BASE TX links All wires in the cable are used for data 2 4 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc Installation Hardware and Tools The following table lists the mounting hardware and tools required for each type of installation Installing an WLC You can mount an WLC8 WLC200 WLC800 WLC880R and WLC2800 in a standard 48 26 centimeters 19 inch equipment rack or on a tabletop Each WLC is shipped with two brackets for rack mounting and four adhesive rubber feet for tabletop mounting The WLC8 WLC200 WLC800 WLC880R and WLC2800 mounting brackets support front mounting only The WLC2 does not have rack mounting brackets but can be installed on a tabletop To install an WLC use one of the following procedures Warning
46. r power supply is running Use the following procedures to install a second power supply or replace a failed power supply Warning Juniper Networks recommends that you ask someone to assist you with the remaining steps If you accidentally drop the WLC you can be injured and the WLC can be damaged Warning To prevent the WLC from slipping do not release the WLC until all the rack mount screws are tight Note To attach the power supply to an WLC2 see Powering On an WLC2 Note The WLC2800 power supply is located on the rear of the machine Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 7 Installing and Connecting an WLC Installing a New Power Supply 1 If you are replacing a failed power supply and have not already removed it from the WLC go to Replacing a Power Supply 2 If you are installing a new power supply in an unused slot loosen the thumbscrew with a 2 Phillips head screwdriver and remove the cover plate Store the cover plate in a safe place in case you need to use it at another time 3 Remove the new power supply from the packaging and lift the power supply by grasping the front handle with one hand and supporting the power supply from the bottom with the other hand 4 Insert the power supply into the WLC s slot as shown below pushing gently but firmly until the power supply is fully seated and flush with the front panel of the WLC Figure
47. r Networks assumes no responsibility for any inaccuracies in this document Juniper Networks reserves the right to change modify transfer or otherwise revise this publication without notice Disclaimer All statements specifications recommendations and technical information are current or planned as of the date of the publication of this document They are reliable as of the time of this writing and are presented without warranty of any kind expressed or implied In an effort to continuously improve the product and add features JuniperNetworks reserves the right to change any specifications contained in this document without prior notice of any kind Copyright 2013 Juniper Networks Inc All rights reserved Juniper Networks the Juniper Networks logo NetScreen NetScreen Technologies the NetScreen logo NetScreen Global Pro ScreenOS and GigaScreen are registered trademarks of Juniper Networks Inc in the United States and other countries The following are trademarks of Juniper Networks Inc ERX ESP E series Instant Virtual Extranet Internet Processor J2300 J4300 J6300 J Protect J series J Web JUNOS JUNOScope JUNOScript JUNOSe M5 M7i M10 M10i M20 M40 M40e M160 M320 M series MMD NetScreen 5GT NetScreen 5XP NetScreen 5XT NetScreen 25 NetScreen 50 NetScreen 204 NetScreen 208 NetScreen 500 NetScreen 5200 NetScreen 5400 NetScreen IDP 10 NetScreen IDP 100 NetScreen IDP 500 NetScreen Remote Security Clien
48. re License Agreement control except for the limited warranty set forth below Limited Warranty 2 Limited Hardware Warranty Juniper Networks warrants to Customer subject to the limitation and disclaimer below that all Juniper Networks hardware will be free from defects in material and workmanship under normal use as follows a if the hardware was purchased directly from Juniper Networks for a period of one 1 year after original shipment by Juniper Networks to Customer or b if the Contact method Priority Response time Telephone Emergency One hour Non emergency Next business day E mail Non emergency Next business day i xii Copyright 2011 Juniper Networks Inc hardware was purchased from a Juniper Networks Authorized Reseller for a period of one 1 year from the date of delivery to Customer but in no event more than fifteen 15 months after the original shipment date by Juniper Networks Limited Hardware Warranty The date of original shipment from Juniper Networks will be determined by shipping evidence on file at Juniper Networks This Limited Hardware Warranty extends only to the Customer who was the original purchaser of the hardware and may not be transferred to any subsequent repurchasing entity During the Limited Hardware Warranty period upon proper notice to Juniper Networks by Customer Juniper Networks will at its sole option either Repair and return of the defective hardware
49. rts and power supplies on all models have LEDs that indicate their status The management CPU on an WLC200 and WLC2800 also has an LED For details see Status LEDs on page 1 9 Power Features An WLC2800 comes with one 100 240 VAC autosensing AC power supply You can add a second supply for load sharing and redundancy The power supplies are hot swappable The WLC800 and WLC880R have two built in 100 240VAC auto ranging power supplies for redundancy An WLC8 contains either one or two 100 120 VAC 200 240 VAC autosensing AC power supplies The WLC8 power supplies are fixed configuration supplies and cannot be inserted or removed Caution The reset switch on the WLC2 performs two functions If you press the reset switch for less than 5 seconds it restarts the WLC2 and reloads its configuration from the configuration file However if you press the switch for 5 seconds or longer the configuration file is deleted and the switch restarts with its factory default settings If you accidentally press the factory reset switch for too long and erase the configuration you can use the Web Quick Start to reconfigure the WLC 1 8 WLC Overview Copyright 2011 Juniper Networks Inc An WLC200 contains two 100 240V VAC autosensing AC power supplies An WLC2 uses an external power supply which comes with the WLC Network Interfaces SFP slots for the WLC200 and WLC2800 WLC200 The WLC200
50. s Authorized Partner log in to http www juniper net to create a ticket online TAC Response Time TAC responds to service requests as follows Information Required When Requesting Service To expedite your service request please have the following information available when you call or write to TAC for technical assistance Your company name and address Your name phone number cell phone or pager number and e mail address Name model and serial number of the product s requiring service Software version s and release number s Output of the show tech support command Wireless client information License levels for RingMaster and Mobility Exchange MX products Description of any problems and status of any troubleshooting effort Warranty and Software Licenses Current Juniper Networks warranty and software licenses are available at http www juniper net Limited Warranty for Hardware and Software TERMS AND CONDITIONS OF SALE 1 Software Any software provided is licensed pursuant to the terms of Juniper Network s Software License Agreement an electronic copy of which is provided with the Software and a printed copy of which is available upon request The terms and conditions of the Software License Agreement are incorporated herein in its entirety in this Terms and Conditions of Sale Terms and Conditions of Sale by this reference The terms of the Softwa
51. s and deploying 802 11 wireless service in a network The Juniper Networks Mobility System The Juniper Networks is an enterprise class WLAN solution that seamlessly integrates with an existing wired enterprise network The Juniper Networks system provides secure connectivity to both wireless and wired users in large environments such as office buildings hospitals and university campuses and in small environments such as branch offices The Juniper Networks Mobility System fulfills the three fundamental requirements of an enterprise WLAN It eliminates the distinction between wired and wireless networks allows users to work safely from anywhere secure mobility and provides a comprehensive suite of intuitive tools for planning and managing the network before and after deployment greatly easing the operational burden on IT resources Juniper Networks Mobility System Publications The Juniper Networks Mobility System consists of the following components RingMaster tool suite A full featured graphical user interface GUI application used to plan configure deploy and manage a WLAN and its users One or more WLCs WLC Distributed intelligent controllers for managing user connectivity connecting and powering Wireless Lan Controller APs and connecting the WLAN to the wired network backbone Wireless LAN Access Points WLAs Wireless access points that transmit and receive radio frequency RF signals to a
52. t NetScreen Remote VPN Client NetScreen SA 1000 Series NetScreen SA 3000 Series NetScreen SA 5000 Series NetScreen SA Central Manager NetScreen Secure Access NetScreen SM 3000 NetScreen Security Manager NMC RX SDX Stateful Signature T320 T640 T series and TX Matrix All other trademarks service marks registered trademarks or registered service marks are the property of their respective owners All specifications are subject to change without notice Juniper Networks assumes no responsibility for any inaccuracies in this document Juniper Networks reserves the right to change modify transfer or otherwise revise this publication without notice iv v Table of Contents About This Guide The Juniper Networks Mobility System i vii Warranty and Software Licenses i xi Chapter 1 WLC Overview WLC Model Numbers 1 1 Hardware Features 1 2 WLC2800 1 2 WLC880R
53. talling RingMaster and creating and verifying a network plan see the RingMaster User s Guide Installation Location WLC8 WLC200 and WLC2800 fans are located in the rear of the WLC and air inlets are located on the sides In the WLC800 and WLC2800 three non removable non field replaceable fans are located in the rear of the WLC and the air inlets are located in the side and rear of the unit Always make sure these areas have adequate ventilation after installation Do not block air vents Cabling Requirements To avoid installation problems use the proper cables Warning The WLC has been designed and tested to be installed in an operating ambient temperature of 0 C to 50 C 32 F to 122 F To reduce the risk of equipment damage install equipment with consideration to these ambient conditions Warning Do not stack WLC2s Stacked WLC2s can overheat and cause loss of equipment functionality or permanent damage Ensure adequate airflow around WLC2s TheWLC2 uses natural convection cooling and requires free entry of air Airflow blockage can cause the system to overheat and result in a loss of equipment functionality or permanent damage Warning The gigabit Ethernet fiber optic interfaces use Class 1 lasers To reduce the risk of eye injury do not stare into the interface or otherwise direct the laser beam into your eye The PoE and its associated LAN connections shall be interconnected only with equipment within t
54. tatus to ensure that the link is operational XFP XFP Port 2 18 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc Installing a WLC Gigabit Interface Converter Use the following procedures to install or remove a gigabit interface converter GBIC in a WLC Cabling Requirements The table below lists the gigabit Ethernet interface types supported by the WLC and the cable type required for each type of interface Installing a New GBIC The figure below shows how to install a GBIC Refer to this figure as you perform the procedure Figure 2 10 GBIC installation 1 Insert the GBIC into a GBIC slot on the front panel until it clicks into place 2 Remove the protective covering s from the port connector s Caution Installation must be performed by qualified service personnel only Read and follow all warning notices and instructions marked on the product or included in the documentation Before installing the product read the Regulatory Information document The gigabit Ethernet fiber optic interfaces use Class 1 lasers To reduce the risk of eye injury do not stare into the interface or otherwise direct the laser beam into your eye Table 2 4 Gigabit Ethernet interfaces Link type Cable type Connector type Maximum distance 1000BASE SX Multimode 50 m fiber SC 550 meters 1804 5 feet Multimode 62 5 m fiber SC 275 meters 902 2 feet 1000BASE LX Single mode
55. the failed fan tray unit in the box the FRU was received in and ship the failed unit back to Juniper Networks Note It is possible to insert the FRU into the chassis at an incorrect angle causing the unit to become wedged in the slot so be sure to carefully align the FRU before insertion The fan unit is keyed so that the module will not fit into the slot if it is upside down The connector must be on the bottom as you insert the unit Loosen retaining screws 2 10 Installing and Connecting an WLC Copyright 2011 Juniper Networks Inc Powering On an WLC Powering On an WLC8 WLC200 WLC800 WLC88R or WLC2800 To power on an WLC8 WLC200 WLC800 WLC880R or WLC2800 1 Make sure any insertable power supply is fully seated in the WLC 2 For each power supply that you are using on the WLC attach a power cord to an AC power source 3 Plug each power cord into an WLC power supply The WLC begins booting as soon as you plug in the power cord s 4 Observe the power supply LED for each connected power supply to verify that the LED is steadily glowing green This indicates normal power supply operation Powering On an WLC2 To power on an WLC2 1 Plug the power supply into an AC power source 2 Plug the power supply into the Power port The LED turns green when the WLC2 is receiving power Connecting to a Serial Console Port Initial configuration of the WLC requires a connection to the WLC s CLI through
56. to Customer for pre production evaluation or charitable purposes 6 General Warranty Disclaimer EXCEPT AS SPECIFIED IN THIS LIMITED WARRANTY ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY FITNESS FOR A PARTICULAR APPLICATION OR PURPOSE NONINFRINGEMENT Copyright 2011 Juniper Networks Inc i xiii SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING LAW USAGE OR TRADE PRACTICE ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED SUCH WARRANTY IS LIMITED IN DURATION TO THE AFOREMENTIONED WARRANTY PERIOD BECAUSE SOME STATES COUNTRIES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS THE ABOVE LIMITATION MAY NOT APPLY THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION THE LIMITED WARRANTY ABOVE IS THE SOLE REMEDY FOR ANY BREACH OF ANY WARRANTY WITH RESPECT TO THE HARDWARE AND SOFTWARE AND IS IN LIEU OF ANY AND ALL OTHER REMEDIES 7 Limitation of Liabilities IN NO EVENT SHALL JUNIPER NETWORKS ITS SUPPLIERS OR ITS AUTHORIZED RESELLERS BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOST REVENUE PROFIT OR DATA OR FOR SPECIAL INDIRECT CONSEQUENTIAL INCIDENTAL OR PUNITIVE DAMAGES REGARDLESS OF HOW THOSE DAMAGES WERE CAUSED NOR WILL JUN
57. uit current and voltage protection is exceeded Pay particular attention to the earthing connection for the supply connections When using an extension cord or power strip pay attention to the grounding type Copyright 2011 Juniper Networks Inc Installing and Connecting an WLC 2 5 Installing and Connecting an WLC Equipment Rack Installation You can install an WLC8 WLC200 WLC800 WLC880R or WLC2800 into a front mount equipment rack Figure 2 2 shows how to install an WLC8 WLC200 WLC800 WLC880R or WLC2800 Refer to these figures as you perform the procedure Figure 2 2 WLC Front Mount Installation on an Equipment Rack 1 Remove the four bracket screws from each side of the WLC 2 Align a bracket over the screw holes For a front mount equipment rack align the bracket so that the bracket flange is flush with the WLC s front panel and extends away from the WLC For a center mount equipment rack align the bracket so that the bracket flange is located near the center screw holes 3 Reinsert the screws to secure the brackets to the WLC Warning Do not stack WLC2s Stacked WLC2s can overheat and cause loss of equipment functionality or permanent damage Ensure adequate airflow around WLC2s The WLC2 uses natural convection cooling and requires free entry of air Airflow blockage can cause the system to overheat and result in a loss of equipment functionality or permanent damage Mobil
58. unc tion name or string Menu Name gt Command Indicates a menu item For example File gt Exit indicates that you select Exit from the File menu square brackets Enclose optional parameters in command syntax i x Copyright 2011 Juniper Networks Inc For information about Juniper Networks support services visit http www juniper net or call 1 866 877 9822 in the US or Canada or 1 925 474 2400 curly brackets Enclose mandatory parameters in command syntax vertical bar Separates mutually exclusive options in command syntax Note Juniper Networks sells and services its products primarily through its authorized resellers and distributors If you purchased your product from an authorized Juniper Networks reseller or distributor and do not have a service contract with Juniper Networks you must contact your local reseller or distributor for technical assistance Convention Use Copyright 2011 Juniper Networks Inc i xi Contacting the Technical Assistance Center Contact the Juniper Networks Technical Assistance Center TAC by telephone e mail or via web support portal Within the US and Canada call 1 866 TRPZTAC 1 866 877 9822 Within Europe call 31 35 64 78 193 From locations outside the US and Canada call 1 925 474 2400 In non emergencies send e mail to http www juniper net If you have a service contract or are a Juniper Network
59. us LED Port activity and link speed LEDs Factory reset LED Wired network ports One RJ 45 port for 10 100BASE T Ethernet and optional Power over Ethernet PoE One RJ 45 10 100BASE T Ethernet uplink without PoE Safety and electromagnetic compliance FCC PART 15 Class B UL 60950 1 ICES Class B CSA 22 2 NO 60950 1 EN 55022 Class B EN 55024 EN 60950 1 EN 60101 1 2 EU Medical Directive CISPR 22 Class B VCCI Class B Table 3 5 WLC2 Mechanical and Compliance Specifications continued Specification Description 3 6 WLC Technical Specifications Copyright 2011 Juniper Networks Inc
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