User Manual RISC Hybrid Signage Calling - Login
Contents
1. following situations arises get the equipment checked by service personnel m The power cord or plug is damaged m Liquid has penetrated into the equipment m The equipment has been exposed to moisture m The equipment does not work well or you cannot get it to work according to the user s manual m The equipment has been dropped and damaged E The equipment has obvious signs of breakage DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE STORAGE TEMPERATURE MAY GO BELOW 20 C 4 F OR ABOVE 60 C 140 F THIS COULD DAMAGE THE EQUIPMENT THE EQUIPMENT SHOULD BE IN A CONTROLLED ENVIRONMENT CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS The sound pressure level at the operator s position according to IEC 704 1 1982 is no more than 70 dB A DISCLAIMER This set of instructions is given according to IEC 704 1 Advantech disclaims all responsibility for the accuracy of any statements contained herein v RISC Hybrid Signage Calling System User Manual Safety Precaution Static Electricity Follow these simple precautions to protect yourself from harm and the products from damage E To avoid electrical shock always disconnect the power from your PC chassis before you work on it Don t touch any components on the CPU card or other cards while the P2. ng 24 es ELLES Vid Bold 2 Zi eer Bold Italic Webdings 72 i LEE Im AABE Westem D Define Custum Culurs gt Co Jee RISC Hybrid Signage Calling System User Manual 10 2 Widget 2 The calling information Digits 3 Sound E cxt Color Preview call wav Sound EE A lealliozwav Sound za Som E New productwav Sound Here you can select sound effect and digits of the calling number 2 to 4 digits The audio file only supports WAV and MP3 format The font of the calling num ber can not be changed while the font size can be modified You can also input a font size yourself if there is no available size Font ouer New Courier New Cok MT 3 E Bold Italic You can input the degired font size Strikeout Es LAC Script Westem 11 RISC Hybrid Signage Calling System User Manual 3 Widget 3 The media playback Filename Seconds C h rysanth SL jpg 55 Content Directory Desert jpg Hydrangeas jpg Jellyfish jpg Koala jpg Lighthouse jpg Penguins jpg Tulips jpg t Reload m sl m Select an image or a video to play For the image you can input the display time in seconds for the video the next video will be played when the first one has finished For the image format JPG BMP and PNG formats are supported for the video format AVI MPG MKV and MP4 formats are supported 4 Widget 4 The marquee Advantech Partnenng fo
3. product is a powerful integration tool for quickly building a multimedia digital sig nage application for the retail industry It helps customers minimize hardware and operation costs and lowers technical integration barriers If you have any demands for large scale customization or web based digital signage integration please refer to our official website or contact our project personnel by phone This http www advantech tw ais uretail powersignlite aspx 3 RISC Hybrid Signage Calling System User Manual RISC Hybrid Signage Calling System User Manual 4 Operation Description Sections include E Preparation Before Use E System Installation E System Usage E Project Editing m APP Calling 2 1 Preparation Before Use Firstly connect the player with the power cord the network cable and the output device such as the screen and audio device The player will then automatically start If the network device is DHCP supported the player will acquire a new IP if the DHCP fails the default IP address of 192 168 0 2 will be used and this IP address will be shown when the player is powered on see below Please open the IE or any other browser from the computer which uses the same LAN as the player Then please input the IP address The default IP address is 192 168 0 2 to log in the system see below The default password is admin IR ete Intelligent Enter Password es RISC Hybrid Signage Calling System User Manu
4. to enter the editing page B Content Directory The storage path of all projects and media files It can be a newly created folder or an existing folder All media files should be saved here so as to be added for editing C Language English Traditional Chinese and Simplified Chinese can be selected here D New Edit and Remove Add edit or remove a project E RISC IP After you have completed editing the program and you want to upload it to a specified player please input the IP address of the player then click Upload to RISC If you want to reboot the player please input the IP address and click Reboot RISC Note Ifthe below message shown as below appears when uploading the h program to RISC it means there is no free space on the player or the B connection is failed Please remove the unnecessary files to get more E free space or re check the connection NN zer Ttelligent Projects Language English ADAM sailing Reboot RISC RISC Hybrid Signage Calling System User Manual 8 2 4 Project Editing If you want to create a new project and upload it RISC please click New to enter the editing window Widget List uti Resolution 1920x1080 v Backg ground Screen On fX A Project Name Input a project name The project can not be saved without a name B Widget Select the widget to be displayed then a zone of this widget will be shown in G area for you to edit All zo
5. C is on M Disconnect power before making any configuration changes The sudden rush of power as you connect a jumper or install a card may damage sensitive elec tronic components RISC Hybrid Signage Calling System User Manual vi Contents Chapter Chapter Chapter 1 E e ek NM HCH CTIE Software Applications and Background nenne nennen 2 FSC AON E 2 Product Description an nun 3 Operation Description 5 Preparation Before Uee ss 6 System UEL e VE 8 Se Ee TEE 8 Projo CAG EE 9 AP le Le ME 13 Simple Demonstration 19 Input IP Address and Set Content Directory ccecceceeeeeeeeeeeeeeeeeees 16 Croate AP OCCU EE 16 Upload to RISC Dspatch nnenen nenne nnennennnennnenn 17 CAIN DES CHIPS eee old moins 18 vii RISC Hybrid Signage Calling System User Manual RISC Hybrid Signage Calling System User Manual viii Preface Sections include E Software Applications and Background Precautions Product Description 1 1 Software Applications and Background Thank you for using RISC Hybrid Signage Calling System This product is a fast convenient and network based integrated solution for a digital signage and calling system specially designed for the retail industry Its main functions include Combin ing a digital signage and calling system to help the store owner quickly and easily build marketing content and use a calling function through a graphic interfa
6. RISC Hybrid Signage Calling System PUN item Intelligent Copyright The documentation and the software included with this product are copyrighted 2015 by Advantech Co Ltd All rights are reserved Advantech Co Ltd reserves the right to make improvements in the products described in this manual at any time without notice No part of this manual may be reproduced copied translated or transmitted in any form or by any means without the prior written permission of Advantech Co Ltd Information provided in this manual is intended to be accurate and reliable How ever Advantech Co Ltd assumes no responsibility for its use nor for any infringe ments of the rights of third parties which may result from its use Acknowledgements Intel and Pentium are trademarks of Intel Corporation Microsoft Windows and MS DOS are registered trademarks of Microsoft Corp All other product names or trademarks are properties of their respective owners Product Warranty 2 years Advantech warrants to you the original purchaser that each of its products will be free from defects in materials and workmanship for two years from the date of pur chase This warranty does not apply to any products which have been repaired or altered by persons other than repair personnel authorized by Advantech or which have been subject to misuse abuse accident or improper installation Advantech assumes no liability under the terms of this warranty as a consequ
7. al 6 After you log in the system you can see all the information about the system see below FSU Ze rg Ttelligent gt System Information Common Settings Software Name RiscOpenPlat form MAC Address Software Version 1 4 0 Network Type System Volume System Datetime Fiee Space Software Upgrade gt Login Password New Password Re Confirm 100 IP v 2014 09 25 17 54 56 Submask 2634194 C Gateway aM DNS Orientation Resolution Below are the descriptions System Information Icons oS oF en Login Password 1 NewP assword Type a new login password 2 Re Confirm Confirm the input password again Common Settings Type Dow SNS Submask The subnet mask of the player Gateway The default gateway of the player DNS The DNS Server IP of RISC Press Enter after an IP address is typed AUAN DEENS SE SEN 1920x1050p 60 Software Name The software name is RiscOpenPlatform read only Software Version The software version is 1 4 0 System Volume The system volume can be adjusted by clicking the two arrow System Datetime GET can be clicked to get the current time of the player and SET can be clicked to set the system time of the player Free Space Click the icon to get the free space of the system KB Software Upgrade It is used to upgrade the software MAC Address The MAC address of the network card read only Network Type The network type can be set as Stati
8. c or DHCP If DHCP is selected other network settings are not required IP The fixed IP address assigned to RISC when Static is selected in Network into the red rectangle to add it into the below green rectangle Press Del to remove the unnecessary DNS IP 7 Orientation Set the screen display mode as Portrait or Landscape So far this product only supports landscape mode and screen rotation function is cur rently unavailable 8 Resolution Set the screen resolution width x height updating frequency Note A message System will be restarted in 5 seconds will appear after the settings have been completed which requires the operator to reboot the system Please re input the IP to log in the system 7 RISC Hybrid Signage Calling System User Manual 2 2 System Installation If you need to edit the project please install RiscEditor attached with this product onto your admin PC For detailed installation procedures please refer to Installation Guide 2 3 System Usage Language English Le yNew 1024Calling calling New Product Edit D ttest A Remove RISC IP 172 16 6 98 Upload to RISC 9 Reboot RISC There are in all 5 blocks in the window which allows the operators to quickly realize edit upload or dispatch function Below are the descriptions A Projects All edited programs will be saved as projects which will be easy for query or modification Select a project and click Edit
9. ce equipped with a specific Android App to offer wireless calling functions Audio Output HDMI VGA Output im j HP meme L BC D431 R5 232 Connect Keypad Optional LAN Connect es Wireless AP Admin PC Calling App for Android AscEditor Hybridkeypad 1 2 Precautions 1 This software can be used only on Advantech platforms or systems certified by Advantech For any problem arising out of non Advantech platform usage we will not provide full technical support This software should be used with Advan tech UBC DS31 a compact energy saving digital signage device which won a 2013 Taiwan Excellence Award This user manual also gives demos based on UBC DS31 This player is a Linux based product It uses Ethernet for network connection users should setup the player on the same LAN as the PC uses The admin software RscEditor should be installed on an x86 system it allows the user to edit and dispatch projects to the player The App can be installed on an Android mobile device Please install Hybrid Keypad attached with this product Please make sure the mobile device uses WiFi on the same LAN as the player uses The default IP address is 192 168 0 2 DHCP priority setting is also supported The screen will be turned on at 00 00 and turned off at 23 59 everyday which can be adjusted according to requirements RISC Hybrid Signage Calling System User Manual 2 1 3 Product Description This
10. ect the interference by one or more of the following measures M Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected M Consult the dealer or an experienced radio TV technician for help lil RISC Hybrid Signage Calling System User Manual Technical Support and Assistance 1 Visit the Advantech website at http support advantech com where you can find the latest information about the product 2 Contact your distributor sales representative or Advantech s customer service center for technical support if you need additional assistance Please have the following information ready before you call Product name and serial number Description of your peripheral attachments Description of your software operating system version application software etc A complete description of the problem The exact wording of any error messages Warnings Cautions and Notes Warning Warnings indicate conditions which if not observed can cause personal injury Caution Cautions are included to help you avoid damaging hardware or losing data e g A There is a danger of a new battery exploding if it is incorrectly installed Do not attempt to recharge force open or heat the battery Replace the battery only with the same or equivalent type recommended by the man ufactur
11. ence of such events Because of Advantech s high quality control standards and rigorous testing most of our customers never need to use our repair service If an Advantech product is defec tive it will be repaired or replaced at no charge during the warranty period For out of warranty repairs you will be billed according to the cost of replacement materials service time and freight Please consult your dealer for more details If you think you have a defective product follow these steps 1 Collect all the information about the problem encountered For example CPU speed Advantech products used other hardware and software used etc Note anything abnormal and list any onscreen messages you get when the problem occurs 2 Call your dealer and describe the problem Please have your manual product and any helpful information readily available 3 If your product is diagnosed as defective obtain an RMA return merchandize authorization number from your dealer This allows us to process your return more quickly 4 Carefully pack the defective product a fully completed Repair and Replacement Order Card and a photocopy proof of purchase date such as your sales receipt in a shippable container A product returned without proof of the purchase date is not eligible for warranty service 5 Write the RMA number visibly on the outside of the package and ship it prepaid to your dealer Part No 2008PHLM80 Edition 1 Printed in Taiwan Feb
12. er Discard used batteries according to the manufacturer s instructions Note Notes provide optional additional information RISC Hybrid Signage Calling System User Manual IV Safety Instructions 10 11 12 13 14 15 16 Read these safety instructions carefully Keep this User Manual for later reference Disconnect this equipment from any AC outlet before cleaning Use a damp cloth Do not use liquid or spray detergents for cleaning For plug in equipment the power outlet socket must be located near the equip ment and must be easily accessible Keep this equipment away from humidity Put this equipment on a reliable surface during installation Dropping it or letting it fall may cause damage The openings on the enclosure are for air convection Protect the equipment from overheating DO NOT COVER THE OPENINGS Make sure the voltage of the power source is correct before connecting the equipment to the power outlet Position the power cord so that people cannot step on it Do not place anything over the power cord All cautions and warnings on the equipment should be noted If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient overvoltage Never pour any liquid into an opening This may cause fire or electrical shock Never open the equipment For safety reasons the equipment should be opened only by qualified service personnel If one of the
13. it as the background The image will be automatically scaled to fit the screen F Screen On Screen Off Set the screen on off time The default screen on time is 00 00 while the off time is 23 59 The player is on all the time Note On off means to turn on turn off the screen rather than the player The player is on all the time To avoid the influences caused by long term memory consumption the player will be automatically re started during the screen off time to release resources G Editing Area In this area you can see clearly the editing moving re sizing and deletion of the widget H Save amp Exit Save the project for uploading it to RISC or future use Widget Location and Size You can clearly know the widget location and size APP Calling Please install App Hybridkeypad apk attached with this product to use App calling Only Android platform is supported For detailed installation procedures please refer to Installation Guide 13 RISC Hybrid Signage Calling System User Manual RISC Hybrid Signage Calling System User Manual 14 Simple Demonstration Sections include E Input IP Address and Set Con tent Directory E Create a Project E Upload to RISC Dispatch E Calling Description 3 1 3 2 Input IP Address and Set Content Directory Please refer to Chapter 2 to get IP information and start RscEditor then input the IP address In this example the IP address is 172 16 6 98 and the conte
14. nd and product names are trademarks or registered trademarks of their respective companies Advantech Co Ltd 2015
15. nes will be displayed in the top left corner of the G area and labelled with a number for easy recognition You can edit it by drag and drop detailed descriptions below Click the pencil icon to enter the editing page The number represents a widget type Every widget can only be used once Er Click the X icon to d ef remove the widget Drag the widget frame lt to adjust its position Drag the small square in the lower right corner of the widget to re size it 9 RISC Hybrid Signage Calling System User Manual Widget 1 is the affair name which can be a store name or theme name Widget 2 is about the calling which allows you to set the sound effect and digits of the calling number 2 to 4 digits can be set See note information below Widget 3 is the media playback which allows you to play the image and video Widget 4 is the marquee which allows you to set the scrolling speed One line has only one message the length of which is not limited Note Only one font is supported by calling numbers which can not be changed see below Only Courier font type is available for call numbers Below are the widget descriptions 1 Widget 1 The affair name New Product OK a Text area Text Color Background Color d Transparency Preview Zi Text color font and size Font Font atyic Sec New Product REF vc 5 Zee eng CiS eem Preview area Viner Hand ITC
16. nt directory is D RISC where you should put all the video images and related materials meer P RISC Hybrid Signage Calling System Editor 0 9 7 gg Div Tue gend Projects Language 1024Calling New callinc New Product Edit ttest A Remove RISC IP 172 16 6 98 Upload to RISC t Reboot RISC D RISC Create a Project Please refer to Chapter 2 to create a new project You can edit each widget as well as the sound effect the font and the font color Click Save amp Exit after you have com pleted all the settings At last the screen below will display eem Widget Lee atean G14 0 Gane KETTEN Project Name il Save amp Exit New Product Widget Resolution 1920x1080 Background e x Screen On o Screen Off 3 59 RISC Hybrid Signage Calling System User Manual 16 3 3 Upload to RISC Dispatch Click Upload to RISC See Chapter 2 then the upload window will appear Please do not close the window or disconnect the cable during this process If the player can not be connected during the uploading process a message Failed to get free space on the RISC will appear Please try re connecting If there is not enough space left a message Not enough free space will appear and the informa tion of the free space will also be shown please remove any unnecessary files to release more space then you can continue After dis
17. patch is finished the window will automatically close and the program will be played A message No layout information see below will appear in full screen if there is no program please re dispatch No layout information 17 RISC Hybrid Signage Calling System User Manual 3 4 Calling Description This product should be used with an Android mobile device to realize the calling func tion Please install the dedicated App the installation and configuration of which can be found in the Installation Guide The mobile device should use the same WiFi on the same LAN as the player uses otherwise the mobile device may not connect to the player which will fail the calling function This product also supports connecting with a calling keypad The product should con nect to the socket for RS 232 communication see below The calling App and call ing keypad can be used at the same time HDMI LAN VGA DC IN Line out USB UART Reset RISC Hybrid Signage Calling System User Manual 18 19 RISC Hybrid Signage Calling System User Manual INDO zer el ger www advantech com Please verify specifications before quoting This guide is intended for reference purposes only All product specifications are subject to change without notice No part of this publication may be reproduced in any form or by any means electronic photocopying recording or otherwise without prior written permis sion of the publisher All bra
18. r Smart City amp lol Solutions Founded in 1983 Advantech is a leader in providing trusted innovative embedded and automation products and solutions Advantech offers comprehensive system integration hardware software llcustomer centnc design services and global logistics support all backed by industry leading front and back office e business solutions Advantech has always been an innovator in the development and am on mn a en fus ee AN DE DEEN ms a on ms om mem ou one sum om mean on om E mu me OOo jou om oo om on eue EE EE DEE H DEEN Speed 5 1 Lowest 5 Fastest MB text Color Background Color 4 Transparency Preview Founded in 1983 Advantech is a leader in providing trust The editing mode is the same as that of the Widget 1 One line represents one message The number of the message is not limited The scrolling speed of the marquee is as the follows 1 represents the slowest and 5 represents the fast est The default value is 2 RISC Hybrid Signage Calling System User Manual 12 2 9 C Widget List When you choose to use widget the widget will automatically dis play However each widget type can only be used once D Resolution The resolution of the screen This product provides four options 1920x1080 168x1050 1280x1024 and 1024x768 If your resolution is not sup ported please select the closest one then the player will automatically adjust it to full screen E Background Choose an image to set
19. ruary 2015 RISC Hybrid Signage Calling System User Manual ji Declaration of Conformity CE This product has passed the CE test for environmental specifications when shielded cables are used for external wiring We recommend the use of shielded cables This kind of cable is available from Advantech Please contact your local supplier for ordering information CE This product has passed the CE test for environmental specifications Test conditions for passing included the equipment being operated within an industrial enclosure In order to protect the product from being damaged by ESD Electrostatic Discharge and EMI leakage we strongly recommend the use of CE compliant industrial enclo sure products FCC Class B Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installa tion This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to radio or television reception which can be determined by turning the equip ment off and on the user is encouraged to try to corr
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