PLC Device User Manual
Contents
1. ee 20 FAQ Frequently Asked Questions 21 TROUBLE SHOOTING ai 24 ORDERING INFORMATION This PLC Device user manual describes Powerline to Ethernet Bridge and Powerline to Ethernet Switch devices PLC stands for Powerline Communication The Powerline to Ethernet Bridge device converts the Ethernet packets from its Ethernet port to the Powerline Communication packets PLC packets which then run on home electrical power lines and converts the PLC packets back to Ethernet packets The Powerline Ethernet Switch device is a four port Ethernet Switch device bridged together with the Powerline communication interface It converts the Ethernet packets from any of its Ethernet port to PLC packets and from PLC packets back to Ethernet packets Also Ethernet packets between any two of the four Ethernet ports are communicable just like a normal Ethernet switch see the following table for a summary Powerline Ethernet Bridge It sends any packets from its Ethernet port to the Ethernet port of the other Powerline Ethernet Bridge It converts from Ethernet packets to be transmitted via home electric wires to the other PLC device The Powerline Ethernet Switch device sends any packet from any of its Ethernet port to the other three Ethernet ports of itself or to the Ethernet port of a remote Powerline Ethernet Bridge device INCLUDED ITEMS POWERLINE POWERLINE POWERL2. PLC Device User Manual gt 200 Mbps Powerline World s smallest Ethernet gt Green product Bridge gt Standby mode Switch gt Best Performance Powerline Ethernet Bridge Powerline Ethernet Switch 1 0 4 TABLE OF CONTENT ORDERING INFORMATION comidas asii 2 INCEUDED ITEMS srta 3 IMPORTANT SAFETY INSTRUCTIONS sip 4 FIRST THING TO KNOW BEFORE INSTALLATION ccccccccccssscccessseceessseccessseccesseeceessseceesseeceessseeeesseeeeeas 5 AG outlels conneclioli A 5 Connection vid DOWSI SID oot ier bn ptis S SER REP 7 PIS CHIG al NG Oil e ORT 7 tias T PRODUCT OUTLOOK osipi eee es 8 PRODUCT OVERVIEW 11 e rino o M Ce APPO E 11 FRODUCTINSTALEATION er 12 Setting l gical NetWork suicida 12 Remove a device from logical network 13 Setting different network Group 13 Application 1 local Powerline network among 14 Application 2 PC to xDSL router CONNECTION 16 Application 3 Wireless Access Point range 18 Special Care for business installation 19 SPECIFICATIONS
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4. into the RESET button of the powered on not entering standby PLC device For safety reason do not use metal pin This will return the PLC device into its factory default network group HomePlugAV NOTE After success all LED will be OFF and ON once Repeat the step above on all PLC devices to ensure they return to same default network group This ensures devices of same network group don t have communication problem Congratulation if these devices are now talking mutually You can create a private network group on these devices when needed lf the devices still not communicate the electric wiring may be causing the problem Examples of potential problems are Old fuse boxes Old wiring that does not meet modern wiring building codes Firstly make sure the devices are functioning well Plug these units onto nearby electric outlets in the same room or onto one same power strip with noise filtering If these two devices can communication go to long distance debugging steps if these two devices still can not communication continue to check the following Checking Ethernet cables are securely plugged in Checking power supply Checking LEDs are properly lit blinking or turned off Uninstalling and reinstalling the device Doing a ping test to see whether your device is connected to the network Gradually increase the distance between Powerline units Your testing will determine whether the distances you can achieve 24 Long dis
5. no need to rewire outlets or to install special filters 4 What type of AC outlet can I plug for this device ANS This power line product works with AC 100V to 240V with 2 prong or 3 prong electrical outlets depending on whether the plug 18 2 prong or 3 prong type 5 Can this power line device work with circuit breakers ANS In many countries Powerline signals will not communicate between different phases Please have installers or expert local to your country to check your home s electric wiring before installation 6 Is it secure to send private data over this power line device ANS t is secure enough because the technology supports special data encryption Please refer to the SPECIFICATIONS section for the type encryption algorithm used with this device 21 7 How connect multiple devices together ANS multiple devices can be connected together if they are in same logical network group Use the GROUP button to set the group of this device By default device in a newly shipped dual or combo package are in same group 8 How many devices can be assigned into a single group ANS Please see SPECIFICATIONS section for maximum number of devices that can be assigned to a single logical network group There can be multiple groups in same electric wiring environment 9 Does any device a group communicate to any other device a group ANS Yes For example four Powerline devices A and D form a logical
6. talk to one another Max number of nodes Powerline logical network group is defined in the SPECIFICATIONS section in this user s manual Powerline network group is defined by its Network Name stored in the device Each device is shipped with default Public network name of HomePlugAV and thus belong to the same logical network and be able to communicate with each other The GROUP button on the device can be used to change a device s network group attributes For using the GROUP button please see first portion of the PRODUCT INSTALLATION chapter If user finds two newly purchased devices don t communicate with each other please press the RESET button while the device is plugged powered This will return the device back into factory default Powerline network group HomePlugAV If these devices are still not working please read the other sections in this user manual for frequently asked questions and device trouble shooting Standby Mode otandby mode enables the PLC device to save power consumption The device automatically enters standby if no Ethernet cable is connected or the PC connecting this device enter standby hibernation or powered off over two minutes During standby only POWER LED blinks at slower rate To exit standby insert the Ethernet cable to the device or resume PC back to running Note 1 Some computers support Wake up LAN function that it may cause our PLC can t enter the standby mode 2 Some Powerline Ethernet Sw
7. INE ETHERNET ETHERNET ETHERNET SWITCH BRIDGE SWITCH ETHERNET BRIDGE DUAL PACKAGE SINGLE COMBO PACKAGE PACKAGE DEVICE Two devices One Sembinas devices y L ETHERNET CABLE e NOTICE This product complies with IC ICES 006 en conformit avec IC NMB 006 IMPORTANT SAFETY INSTRUCTIONS This product is intended for connection to the AC power line For installation instructions refer to the Installation section The following precautions should be taken when using this product Please read all instructions before installing and operating this product Please keep all instructions for later reference Please follow all warnings and instructions marked on the product For safety reason when device is being powered on this product should NOT be installed in any electric socket which makes the surface with venting holes on the product to face downward facing the floor Unplug the Powerline device from the wall outlet before cleaning Use a dry cloth for cleaning DO NOT use liquid cleaners or aerosol cleaners DO NOT operates this product near water This product should never be placed near or over a radiator or heat register This product relies on the building s electrical installation for short circuit over current protection DO NOT allow anything to rest on the product interconnect plug DO NOT locates this product where people may walk on the cords Because this product sends data ov
8. ON Powerline Link detected but no powerline traffic BLINKING 1 Fast blinking 0 06 s ON 0 06 s OFF Powerline data rate PLC higher than 60Mbps 2 Normal blinking 0 2 5 0 2 s OFF Powerline data rate Link Activity LED between OMbps to 60Mbps 3 Slow blinking 1 s ON1 1 s OFF Powerline data rate slower than 10Mbps OFF Powerline Link not detected either other devices in same network is too far to communicate or it is alone in its logical network Ethernet ON Ethernet Link Detected Link Activity BLINKING Ethernet traffic detected LED OFF No Ethernet Link detected ON Power on and reagy BLINKING 1 blink at slower rate means Standby mode or C POWER LED 2 During Group pairing procedure In this procedure the device joining or being joined into same logical network will continue 2 minutes blinking until the procedure succeeds or is canceled To enter or cancel Group pairing procedure just press the GROUP button 2 3 sec OFF Power off HomePlug 1 0 BLINKING HomePlug 1 0 Traffic detected Detected LED QEE HomePlug 1 0 not detected Press 10 seconds clear the current and randomly generate a new network group name Press 2 to 3 seconds this will enter Group pairing procedure In this procedure the device starts joining into a logical network GROUP Button of other device or announcing Its network group name for other devices to join This maximum two minute procedure automaticall
9. P button more than 10 seconds until all LED lights simultaneously turns off and on once At this moment its network group name has been changed to a random name and ready to be assigned another network name At this moment this device also can be used as a seed device so other PLC devices can join it to form a private network group Any device which wants to join this device s network group needs also go through this step Step 1 The following steps join device B to device logical network Step 2 Press GROUP Button of device A 2 to 3 sec make sure POWER LED starts blinking This makes device A to enter a maximum two minute Group pairing procedure and start broadcasting its network name and wait for another device to join its network group This procedure can be manually stopped by pressing GROUP button 2 to 3 12 Sec Step 3 In less than two minutes after the above step press GROUP Button of device B for 2 to 3 sec make sure POWER LED starts blinking to ender Group pairing procedure After 8 10 sec if device B is successfully joined to Device network group the LED stop blinking and the Group pairing procedure completes At this moment device B will connect well to device A and can start to transmit data between the two devices This way Powerline device B joins same logical network as device A Users can join device to device logical network with same procedure Thus device joins well into d
10. a PC such as shown in Room A of the following two pictures If users buy the package which includes two Powerline devices dual or combo package please connect another included Powerline device with another PC like those shown in Room B of the following two pictures If the user buys a single device package which includes only one Powerline device she he will be able to create Powerline network by using other HomePlug AV bridge device at the other room like those shown in Room B of the following two pictures The Room A of the second picture in the following shows multiple network devices connect to the Powerline Ethernet Switch product then to the Notebook PC in Room B Notebook j a amy rl ea EE ee A ee oe a ee PP eS pee ud D 4 L gt Cae AS PE ee REE SE aes e Gc ARA eT T fee ii L4 f P 5 Ethernet A SERE T4 ees A E d Liners E sii uud a pee 1 T L y eI 2 SS a A scm msi Sa a NECARE SSS Se ee A A E 2 b p 22 JF Se 15 Application 2 PC to xDSL router connection Use the included Powerline devices for connecting multiple PC or Ethernet devices to an xDSL router at any other room Installation procedure Connect the included Powerline device to a PC like picture shown in Room A If users buy the package which includes t
11. equency Band 2 28 MHz With Mask Access Methods CSMA CA channel access schemes Four level priority based contention access and multi segment bursting 8 level VLAN priority field TOS field QoS Classification by destination MAC address and IP Port Modulation OFDM QAM 8 16 64 256 1024 QPSK BPSK ROBO 10 100 RJ 45 port 4 ports AC Wire up to 300 meters Max dev in a Up to 63 slaves with 1 master 64 total devices network Group Support for IPv4 IGMP v1 v2 v3 snooping Support for IPv6 and MLD v1 v2 snooping Max 16 source addresses and Group Members Encryption 128 bit AES Link Encryption with key management LEDs 1 Power green 2 Powerline 1 Power blue 2 Powerline Activity green 3 Ethernet Activity blue 3 AV 1 0 DET blue Link Activity green Temperature 0 40 Operating 20 60 Storage Relative Humidity 10 85 Non Condensing Operating 5 90 Non Condensing Storage Power Full load 110 3 3 W 220 Full load 110 VAC 4 2W 220 VAC consumption VAC 3 8W 240 VAC 4 2W 5 3W 240 VAC 5 8W Standby mode Erp Eup version Standby mode for 4 Eth port device 110 VAC 0 5W 220 VAC 0 8W supporting standby power consumption 240 VAC 0 9W is 110 VAC lt 1 0W 220 VAC lt 1 7W Non Erp Eup version Less than 1 6 1 240 VAC lt 1 8W W for Europe UK US Certification CE CE LVD FCC Class B Rohs 20 FAQ Frequently Asked Questions 1 W
12. er the power line it is recommended that you plug directly into a power outlet Do not plug the device into a UPS or power strip with surge protection The product has its own power filter for protection against surges Only a qualified technician should service this product Opening or removing covers may result in exposure to dangerous voltage points or other risks Unplug the product from the wall outlet and refer the product to qualified service personnel for the following conditions When the interconnect cords are damaged or frayed If liquid has been spilled into the product lf the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed If the product exhibits a distinct change in performance V NN ON FIRST THING TO KNOW BEFORE INSTALLATION This Powerline device sends data to and from each other over the existing electrical wiring in your home and may be affected by electrical noises or the length of the wiring at your house Keep the following in mind when placing this Powerline device at home AC outlets connection Avoid connecting this device to an uninterruptible power supply UPS or backup power supply device For best results we recommend connecting the adaptors directly to a wall outlet Avoid connecting high power consumption appliances to the same wall outlet Plug these power consuming devices onto a noise filtering power strip to pre
13. ess however it might work in business environment when the placement of two of Powerline 24 devices 15 not far away from each other and when there are not too much electrical noise generated by neighboring electrical devices in the office or factories for example with most fluorescent lights the noise is liable to overwhelm Powerline products 14 Can this PLC device communicate with any other PLC devices purchased in the market ANS PLC devices using different PLC standard protocol may have problem to communicate with each others although they all can co exist on same electric wires Check the following table for capability of communication between different PLC standards Capability of HomePI HomePI UPA HD PLC communication ug turbo ug AV between PLC standard HomePlug 1 0 OK OK NO NO HomePlug turbo OK OK NO NO NO HomePlugAV______NO NO OK NO NO UPA NO NO NO OK NO OK To understand what type of PLC standard this device use please check it in the SPECIFICATIONS section 25 TROUBLE SHOOTING New devices are shipped with same logical PLC network group assignment and should be mutually communicable at first deployment If two PLC devices are not or become not communicating maybe due to a PLC device s PLC network group has been erased during product shipping handling or users deploying please follow these steps First press 1 to 2 sec with a needle pin
14. evice A s logical network group and device B is also in device A s logical network Thus device A B and C are in the same logical network group Users can assign as many Powerline devices into this logical same network group as possible with the maximum number described in the SPECIFICATION section Remove a device from a logical network Group For example device A and device B are in the same logical network group if uses want to remove device A from this logical network group just follow the procedure in Step 1 by pressing GROUP button of device A for 10 seconds This makes device A not able to communicate with device B If users want to remove a device from a logical network group containing 3 or more devices just operate the GROUP button of this device as in Step 1 Setting different network Group To remove device B from the logical network of device A just do Step 1 as above This way a random network name 15 generated and which is different from device A s network name By adding other devices to device B s network group or to device network group using same procedures as Step 2 and 3 users can form two groups of logical network The following are some application examples and their installations Application 1 local Powerline network among PCs Using the included Powerline devices for connecting computers in different rooms or floors at home Installation procedure Connect the included Powerline device to
15. hat is the distance this device can transmit ANS Powerline technology provides reliable coverage for considerable distances in a home but noises from your home electrical appliances which 15 introduced into your home s electrical wires is a limiting factor for the transmission distances Thus you may get considerably less or more coverage depending on how many electrical appliances being used at the time your running these devices Please check the maximum distance under good AC wire conditions in the SPECIFICATIONS section 2 What is the throughput this device can transmit ANS The device s throughput depends largely on several factors 1 the distance with another device 2 interference by other appliances 3 number of same Powerline devices which share the common electric wiring and 4 application packet tyoes TCP or UDP TCP applications will be slower than UDP applications Longer distance larger interference or more Powerline devices will reduce the data throughput The maximum throughput between two devices for TCP and UDP are specified in the SPECIFICATIONS section 3 Do have to rewire my home electric outlets or install special filters for using this device ANS Powerline uses a home s existing electrical wiring to network computers in different rooms so that they can share files printers and Internet connections This Powerline products use existing electrical sockets outlets If your wiring is modern there is
16. itch products don t support standby mode PRODUCT INSTALLATION Setting logical network group Users can set PLC devices into one or many logical network groups Devices in the same network group will communicate with each other Devices in different network group won t communicate with each others PLC devices network groups are defined by its Network Name stored in the device Each new device 15 shipped with default Public network name of HomePlugAV and thus belong to the same logical network and be able to communicate with each other A user can change a number or all of these devices network name to form a different logical network group for her his own usage and keep her his transmitted date private By pushing the GROUP button of a PLC device for more than 10 seconds a random device network name different from HomePlugAV will generated for this device This device can then ask other devices to join its network group to form private network group Any other devices which want to join this device s network group need to follow the following steps To make Powerline device B join device A s logical network do the following three steps NOTE it is more convenient to bring devices which are to be configured into same logical network group side by side during this procedure After network group is set the devices can be deployed anywhere at home Step 1 Firstly clear the logical network group of device B by pressing its GROU
17. network group B and D all can communicate to A if A links to a then and D all can share files of the PC If A links to an xDSL broadband router then C and D all can surf the internet via the DSL router 10 Why need password called DAK located at the bottom of the device ANS Since the device can be configured by PLC configuration software running on a PC password protects the device being configured by unauthorized people PLC configuration software is available with older version of Homeplug AV PLC devices which don t have hardware group button Since this device comes with hardware group button PLC configuration software is not needed for creating a logical private network group The device password is also called DAK which is found in the label sticker on the back side of the PLC devices 11 What standard does this device use ANS Powerline devices from multiple manufacturers using this same PLC Standard will be able to communicate with each other Please see SPECIFICATIONS section for the exact PLC standard used this device 12 How many of this device can install in my home ANS Although the multiple devices can be used in a single power wiring network in a building the more number of devices being deployed will share the bandwidth and cause unintended performance degradation 13 Can install this device in a business environment ANS Powerline devices are not recommended to be used at busin
18. p that receives power from another power strip Electrical interference Certain electrical devices emit electrical noise If this noise is spread over to the electrical wiring in your home it may interfere with the performance speed and reliability of this device For best results we recommend connecting an electrical noise filter to noise emitting appliances The following appliances are more likely to produce noise e Battery chargers including cell phone chargers e Hair dryers e Power drills e Halogen light e vacuum cleaner Additionally this product may interfere with the following appliance e Lights or lamps which have a touch sensitive on off feature Electrical wiring This device sends data to and from each other over the existing electrical wiring of your house If two wall outlets are separated by a great distance of electrical wiring these devices may not communicate well with each other For more information refer to the troubleshooting section PRODUCT OUTLOOK A Top View Face of Venting holes shouldn t ace down when device is powered Powerline Ethernet Bridge Powerline Ethernet m Face of Venting type holes shouldn t face down when device is powered Ports B e E Powerline Ethernet Switch Face of Ventin holes shouldn t type face down when device is powered Four Ethernet Ports D C B Side View Electrical Venting holes plug C Button LED Descriptions
19. single device package which includes only one Powerline device she he will be able to create Powerline network by using other HomePlug AV bridge device at the other room like the picture shown in Room B of the following picture Room B a 1 8 i N A Ethernet L Ethernet N 8 E F E a 18 Special Care for business installation We DO NOT recommend these Powerline devices for business environments due to several uncertainties which degrade Powerline performance or block its operation This device has NO GUARANTEE to operate in a business environment such as offices or factories However many businesses will find it an inexpensive solution to implement networking with no costly changes to wiring infrastructure The distance between two Powerline devices is limited by the noise in the electrical wiring in that business environment Interference may be intermittent for example highest at one time of day or one day of the week Normally a business environment covers a wider area than the recommended home application Electric wiring in a business environment may be very possible to involve more than one power meter system which sometimes cause communication difficulties of Powerline devices SPECIFICATIONS Description Powerline Ethernet Bridge device Powerline Ethernet Switch device PHY Rate 200Mbps Effect Data Rate TCP Up to 91 Mbps TCP Up to 91 Mbps Fr
20. tance debugging steps e Gradually increase the distance between the two Powerline devices Some nearby outlets may be harder for the devices to communicate than the farer outlets It all depends on electrical wiring topologies Try with different outlets on different wall or different rooms owap devices to isolate the problem to a particular Powerline unit If there are problem areas have a qualified electrician review the building s electrical plans assessing the noise conditions for each phase of the power e Pay special attention to the electrical noise generated by the following devices Air conditioning Florescent lights particularly industrial grade lights E Refrigerators Surge protectors and other line filters and conditioning Blowers Large electrical motors Note 1 This Powerline device is not designed for business use Consult a professional electrician to evaluate your electricity s noise in your building and to suggest remedies 2 If you ve moved a Powerline device or disconnected the cables your PLC devices at other ends of powerline network may need up to 5 minutes to start transmitting due to setting up their connecting information about the other Powerline devices in the same AC wire loop 3 Use all the same Powerline models for best connectivity Also software for one model may not work for another model In particular remote and advanced features may not work between Powerline device manufacturers
21. vent these device interfere with this Powerline device See the following illustration figure For better performance the following connection is recommended although not isolate with Noise filter power strip will still work OK Recommended Isolate Powerline Device from AC adapter or charger by Noise filter power strip Outlet Powerline Noise filter Device power strip The following connections are NOT recommended although current PLC technology will overcome most noise interference from electronic devices AC adapters or chargers Not Recommended Avoid connecting on same power strip with AC adapter or charger Noise filter power strip Outlet AC adapter charger Powerline Device Not Recommended Connect through power strip Outlet Powerline Device Noise filter power strip Not Recommended Connect on same electric socket with AC adapter or charger Outlet AC adapter charger Powerline Device Connection via power strip If you must connect this device to a power strip please keep the following recommendation in mind Make sure the power strip does not have a noise filter or a surge protector as these features may impair communication signaling of the Powerline device sent over the electric wiring and its throughput or distance will be degraded Use a power strip with an AC cord that is as short as possible e Do not connect the adaptor to a power stri
22. wo Powerline devices dual or combo package please connect another included Powerline device with a broadband XDSL router like the picture shown in Room B The Room A of the second picture in the following shows multiple network devices link to the xDSL router in Room B via a single Powerline Ethernet Switch device If the user buy a single device package which includes only one Powerline device she he will be able to make Powerline network by using other HomePlug AV bridge device at the other room like the picture shown in Room B of the following two pictures Room B nes Room A Ethernet Ethernet ib Ethernet gt E L 4 _ ka gt s 0 Note Under good power line signal conditions Room Room can be rooms away from each other without communication problem See the FAQ section 17 Application 3 Wireless Access Point range extensions Sometimes a PC using wireless LAN on one floor of a concrete house can not access the wireless AP router installed on different floors Using the included Powerline Ethernet devices will overcome this problem Installation procedure Connect the included Powerline device to a wireless Access Point like picture shown in Room If users buy the package which includes two Powerline devices dual or combo package please connect another included Powerline device with a broadband xDSL router like the picture shown in Room B If the user buy a
23. y ends when it succeeds or is manually stopped Press this button 2 to 3 seconds will manually stop the procedure Press the button when the device is powered on not standby to recover all Factory default settings including PLC network group name Every new PLC devices factory default PLC network group RESET Button name is HomePlugAV During trouble shooting powerline network communication and network group assignment doing this to every PLC devices will make each device return to default network group thus ensure their mutual communicability 10 PRODUCT OVERVIEW This Powerline device is virtually an Ethernet cable replacement and an Ethernet hub replacement Two of these Powerline Ethernet Bridge or one bridge and one switch devices replace an Ethernet cable for connecting any PC to another PC PC to a DSL cable router or a wireless AP to a DSL device Many of this devices can be connected together to form a mesh communication For example three computers can connect to a DSL cable router for accessing internet via four of these Powerline devices each computer connects to one powerline device and the DSL cable router to a fourth Powerline device Each Powerline device has predefined attributes such as DAK device password and Powerline logical network group Any device node in a logical network group can communicate to any of the other nodes in the same group Devices in different network groups wont be able to
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