ThurayaTM XT-Hotspot User Guide
Contents
1. damage permeating exertion and so on e Any defect caused by transportation or loading during return shipment e Any damage caused by natural disasters such as earthquake fire flood lightning strike or any other natural occurrence e Any other defects that are not caused by workmanship technique product quality and the like Notices e As for any direct or indirect loss caused by abnormal use of the product Great Arbor shall only be liable for the duties that are stipulated by relevant state law e Great Arbor shall neither on any account respond to any loss or damages caused by intangible property such as applications or configurations nor respond to any accusation put forward by a third party e Great Arbor reserves all rights including interpretation and modification to this warranty policy e Great Arbor shall not be liable for packet data charges or incur any liability for inadvertent GmPRS dial up due to malfunctioning of the unit or user error 132. will initiate a GmPRS connection Enter the time after which the XT Hotspot should automatically disconnect the connection in case of no activity 180 seconds is recommended Setting the time to 0 changes the XT Hotspot from Automatic Mode back to Always On mode in which it will automatically open a connection and keep it up after being powered up Press Save amp Apply to save any changes made to the configuration 4 a 600 C OpenWrt Interfaces Luci x 1 gt CH 192 168 1 1 cgi bin luci stok 607e736a5d2d4a17f135060309f5bc16 admin network network gmprs wv ES XT Hotspot THURAYA stay close Status System Network Logout Changes 0 Interfaces GMPRS On this page you can configure the network interfaces You can bridge several interfaces by ticking the bridge interfaces field and enter the names of several network interfaces separated by spaces You can also use VLAN notation INTERFACE VLANNR g eth0 1 Setup Advanced Settings Firewall Settings M E 40 OO Jo Breset save D pplyl Figure 4 GMPRS On Demand Mode Configuration In On Demand mode various programs on your laptop Virus update Windows Update etc or other WiFi device may attempt to access the Internet without your knowledge and will trigger a data connection One way to disconnect the data connection is to disconnect the WiFi connection on your laptop device The data connection will be automatically dropp
3. 000 mAh up to 4 hours of WiFi access to GmPRS Battery can be recharged by the included y power adapter or from a PC using the included USB cable Power Adapter Input 110 220 volt Output 5 Volts 1A Operating temperature 15 C 40 C Storage temperature 20 C 50 C Operating humidity 0 75 Non Condensing Storage Humidity 0 75 Non Condensing Software Features Always up data connections and on demand connections Certifications CE FCC RoHS LED Information Thuraya XT Hotspot Internet WiFi Ethernet Power Figure 1 LED Indicators on the front panel of the XT Hotspot 5 Making the First Connection tart by connecting the Thuraya XT Phone to the bundled USB hub via the Thuraya XT data USB cable not included in package Connect the USB hub to the standard size USB port of the Thuraya XT hotspot the current version of the XT Hotspot requires a USB hub in the middle to interface properly to lower speed USB devices like the Thuraya XT phone To charge the internal battery connect the power adapter cable to the micro USB connector and plug the power adapter to a 110 220 volt source Turn the phone on and make sure it is registered and configured for GmPRS connectivity Move the XT Hotspot on off switch to the ON position Once the XT Hotspot is up the WiFi LED will become a solid green The XT Hotspot will then attempt to establish a GmPRS connection if it is configured for an always on connection default On
4. GREAT ARBOR COMMUNICATIONS NS B Thuraya XT Hotspot User Guide v1 2 Nov 2012 Great Arbor Communications Potomac MD www greatarbor com Email support greatarbor com Table of Contents Thuraya XT HotSpot User Guide 0 Description 5 Specifications 5 LED Information 5 Making the First Connection 6 Manage the Hotspot 6 Optional On Demand ModE erosie snes cist a E AEAEE A A sens E AEON ai 7 VIE RS SCT RS cussed tants LR A R ee Lt A Re L nc TA 8 POP POrW al ding Redi Clones ne E E le NN nan ENEE Ce 9 Reset Router to Factory Defaults and Upgrade Firmware ss 10 Troubleshooting 12 Warranty 13 COPYRIGHT amp TRADEMARKS Specifications are subject to change without notice Great Arbor is a registered trademark of Great Arbor Communications Thuraya TM is a registered trademark of Thuraya Telecommunications Other brands and product names are trademarks or registered trademarks of their respective holders FCC STATEMENT FE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer
5. also map the external port to a different internal port if you wish Press Add to add the rule and then Save amp Apply to save the changes Reset Router to Factory Defaults and Upgrade Firmware If changes have been made to the configuration and the XT Hotspot stops working then the unit can be reset to factory defaults by holding down the reset button with a pin for 8 seconds The unit will reset and come up in 2 minutes Do not turn off power during this period Alternatively the unit can also be reset to factory defaults from the web interface Select System and then Backup Flash Firmware from the drop down menu In the Backup Restore section see Figure 8 below click the Perform reset button to reset the unit to the factory default configuration A popup will appear asking to confirm the operation and after confirmation the unit will reset the configuration and reboot Occasionally a new version of firmware may be released by Great Arbor to add more capabilities or fix defects To upgrade the firmware go to the Flash new firmware image section in the same web page see Figure 8 and uncheck the Keep settings box This is because new firmware may have new features which may be incompatible with your older settings Then click Choose File to browse for the firmware file on your computer After selecting the file click the Flash image button Make sure the Checksum listed on the page matches the Checksum provided to you alo
6. ce a connection is established the LED with the Internet symbol LED closest to the edge will start flashing once per second Next turn on your PC and scan for wireless networks This procedure can be different for different Operating Systems For example on Windows XP you can view the available WiFi networks by clicking the WiFi icon on the right end of the bottom panel and then selecting View Wireless Networks The XT Hotspot WiFi ID Thuraya will appear If it doesn t wait for 10 seconds and re scan Refresh Network List in Windows XP Once the Thuraya ID appears select it and click Connect Start a web browser on the PC and see if you can access websites on the Internet Once you are done with the Internet session turn off the XT Hotspot or pull the Thuraya XT USB cable out to disconnect the connection If the Internet LED 1s blinking but you cannot connect to websites then your PC may not be connected properly to the XT Hotspot If the Internet LED does not blink then the XT Hotspot has not been able to initiate a GmPRS connection Review the troubleshooting section below to obtain the information needed to diagnose the problem The XT Hotspot can handle failures in GmPRS connectivity For example the XT Hotspot can be powered up without the Thuraya XT phone being connected to the XT Hotspot Plugging in the cable at a later time will cause the connection to be initiated Additionally if the GmPRS connection attempt fails the first ti
7. e geographical area within a radius of 20 km from the centre of Ny Alesund Only for indoor applications Package Contents The following items should be found in your package e Thuraya XT Hotspot Portable Battery Powered Wireless N Router e Power Adapter e USB Cable e USB Hub required to interface the XT Hotspot correctly to lower speed devices like the Thuraya XT phone e Ethernet cable e Quick Start Guide e Resource CD Note Make sure that the package contains the above items If any of the listed items are damaged or missing please contact your distributor Description he XT Hotspot is a compact portable 802 11n WiFi Router with a USB port which can be interfaced to Thuraya XT phones with GmPRS packet data connections The XT Hotspot has an internal battery and internal WiFi antenna providing WiFi access to the Internet to mobile devices smartphones tablets etc up to a distance of about 100 feet The XT Hotspot enables users to access the Internet using their personal mobile devices with the Thuraya XT satellite phone providing the Wide Area Network Connection to the Internet Specifications Standards IEEE 802 11n IEEE 802 119 IEEE 802 11b Wireless Signal Rates 11n Up to 150Mbps 11g Up to 54Mbps 11b Up to 11Mbps Frequency Range 2 4 2 4835GHz Security WEP WPA PSK WPA2 PSK Interface 1 10 100Mbps LAN Port USB 2 0 Port for Thuraya XT a micro USB Port for power supply internal Balet 2
8. ed after the Inactivity timeout number of seconds Another way is to turn the XT Hotspot off or pull the USB cable out WiFi Security Your WiFi connection can optionally be made secure if you want to be sure that no one else accesses the Internet using your GmPRS connection or accesses your PC over WiFi Click the Wifi tab located under the Interfaces option in the Network section and the Wireless Status and Configuration page will open up as shown in Figure 5 Click the Edit button on the right to edit the WiFi configuration Click the Wireless Security tab in the lower section to set encryption as shown in Figure 6 The most secure form of encryption is WPA2 PSK and the key can be a mixture of characters and letters If your device does not support WPA2 PSK you can set the encryption to WEP However in the case of WEP the key has to be exactly 10 characters After making the entries click Save amp Apply 606 OpenWrt Wifi LuCI amp C ff 192 168 1 1 cgi bin luci stok 5ac6926a9568391741a82f4102f68ce6 admin network wireless Se fin UE J XT Hotspot THURAYA stay close Status System Network Logout Changes 0 Wireless Overview Generic 802 11bgn Wireless Controller radio0 A San EE wy Channel 11 2 462 GHz Bitrate 72 2 Mb s a Fem gral rental pl jen ara 100 BSSID 90 F6 52 7F A4 F3 Encryption None n Associated Stations SSID MAC Address Signal Noise RX Rate TX Rate ih Thura
9. ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This device and its antenna must not be co located or operating in conjunction with any other antenna or transmitte
10. he GMPRS configuration screen as shown in Figure 3 No changes are usually necessary to the configuration here However if any changes are made then press Save amp Apply to apply the changes 600 OpenWrt Interfaces LuCI ie Co CG f 1 192 168 1 1 cgi bin luci stok 607e736a5d2d4a17f135060309f5bc16 admin network network gmprs fia XT Hotspot THURAYA stay close Status System Network Logout Changes 0 Interfaces GMPRS On this page you can configure the network interfaces You can bridge several interfaces by ticking the bridge interfaces field and enter the names of several network interfaces separated by spaces You can also use VLAN notation INTERFACE VLANNR e Q eth0 1 Common Configuration RX 28 00 B 1 Pkts 3g gmprs TX 1 15 KB 29 Pkts Modem device Service Type APN PIN PAP CHAP username PAP CHAP password 4 Figure 3 GMPRS General Configuration Page The XT Hotspot will store the new entries and bring the interfaces up Wait a minute and then turn the XT Hotspot off and then on to power up with the new configuration Optional On Demand Mode Access the last field titled Inactivity timeout in the Advanced Settings Tab of GMPRS Configuration page to configure the XT Hotspot to dial up a connection based on activity In this mode whenever the 7 PC or other user device connected to the XT Hotspot via WiFi or LAN attempts to access the Internet the XT Hotspot
11. me the XT Hotspot will periodically attempt to establish a connection at a later time Tf you want to use the XT Hofspot in wired mode connect the PC s LAN port to the LAWN port on the X1 Hotspot Make sure that the PC is configured to get an IP address automatically Note that PCs are usually configured for automatic IP address assignment Manage the Hotspot Connect via WiFi to the Thuraya ID as described earlier Open up your web browser and enter the address http 192 168 1 1 in the address bar The login screen will appear Login to the router with user name root and password admin Click the Network tab to open up the Interfaces page as shown in Figure 2 In this page the GMPRS interface shows the status of the GMPRS connection If you need to view or edit the GMPRS access configuration then click the Edit button in the GMPRS row 606 OpenWrt Interfaces LuCI e fi 192 168 1 1 cgi bin luci stok cfSce1851171c6543b41af94333b59e0 admin network network 2 fin XT Hotspot THURAYA stay close Status System Network Logout Changes 0 Interfaces Interface Overview Network Status Actions Uptime Oh 15m 28s LAN MAC Address 90 F6 52 7F A4 F3 ae CL RX 3 37 MB 4450 Pkts br lan TX 345 40 KB 2693 Pkts IPv4 192 168 1 1 24 GMPRS Uptime Oh 14m 56s lentes cheatin TX 95 35 KB 708 Pkts 3g gmprs IPv4 10 130 105 248 32 _JAdd new interface Figure 2 Main Interfaces Page This will open up t
12. ng with the new firmware file This step 1s essential to ensure that you are uploading the correct file to your XT Hotspot and that the file has not been corrupted If the checksums do no match press Caneel Otherwise press Proceed The new firmware file will be uploaded to the unit and the flash will be reprogrammed with this file Do not power off the unit while the reprogramming is occurring Once the flash has been reprogrammed the unit will reset The re flashing and resetting process takes approximately 2 3 minutes 10 OpenWrt Backup Flash F X CGC f D 192 168 1 1 cgi bin luci stok 5a212b2 1fcad702 166ecd7aab7e6db4d admin system flashops XT Hotspot THURAYA stay close Status System Network Logout Changes 0 actions connguration P F7 Choose File No file chosen BI Figure 8 Reset to Factory Defaults and Upgrade Firmware To prevent unintended GmPRS connections which could cause high charges it is recommended that you power off the XT Hotspot when not in use Great Arbor disclaims all responsibility for inadvertent connections due to software hardware malfunction user configuration or misuse of the XT Hotspot 11 Troubleshooting se the issues and suggested resolution tips below to troubleshoot issues with the XT Hotspot The USB 3G LED never flashes and there is no Internet access Check if the GmPRS connection has been established on the Thuraya XT handset If there is n
13. o connection then make sure the XT Hotspot is turned ON and that the USB connection is secure on both ends Verify that the GmPRS packet data subscription is valid and confirm that your device is connected over WiFi to the XT Hotspot Try repeating tests by connecting the Thuraya XT handset to a PC and establishing the connection using the Dial Up connection for the Thuraya XT handset If you can make data calls through the PC but not through the XT Hotspot then contact then access the System Log Status Tab and cut paste that into an email to support greatarbor com I made changes to the configuration and now the XT Hotspot does not work If changes have been made to the configuration and the XT Hotspot stops working then the unit can be reset to factory defaults by holding down the reset button with a pin for 8 seconds The unit will reset and come up in 2 minutes Do not turn off power during this period If the XT Hotspot cannot make a GmPRS connection then access the System Log under the Status Tab and cut paste that into an email to support ereatarbor com Remote access to Great Arbor engineers can be provided by connecting a PC to the Internet via the PC LAN connection and using WiFi to connect the PC to the XT Hotspot A PC screen sharing program like TeamViewer can be used on the PC to provide remote access to the laptop How do I get help to troubleshoot issues with the XT Hotspot Contact Great Arbor by sending an email to s
14. r To comply with FCC RF exposure compliance requirements this grant is applicable to only Mobile Configurations The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter CE Mark Warning CE This is a class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures National restrictions This device is intended for home and office use in all EU countries and other countries following the EU directive 1999 5 EC without any limitation except for the countries mentioned below Country Bulgaria France Italy Luxembourg Norway Russian Federation Restriction None Outdoor use limited to 10 mW ei t p within the band 2454 2483 5 MHz None None Implemented None Note Please don t use the product outdoors in France Reason remark General authorization required for outdoor use and public service Military Radiolocation use Refarming of the 2 4 GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 If used outside authorization is required of own premises general General authorization required for network and service supply not for spectrum This subsection does not apply for th
15. rnet Typically a dynamic DNS client on the content server is used to associate a hostname with the current IP address of the XT Hotspot This allows users on the Internet 9 to access the hotspot with a hostname The port forwarding configuration on the hotspot then ensures that those incoming connections are redirected to the content server To configure port forwarding first click the Network Firewall tab and select the Port Forwards option which pops up to the right This will open up the page shown in Figure 7 below 606 OpenWrt Port Forwards oO C f 192 168 1 1 cgi bin luci stok 5ac6926a9568391741a82f4102f68ce6 admin network firewall forwards wv XT Hotspot THURAYA stay close Status System Network Logout Unsaved Changes 9 Firewall Port Forwards Port forwarding allows remote computers on the Internet to connect to a specific computer or service within the private LAN From any host in wan To any router IP at port 80 Forward to IP 192 168 1 123 port 80 in lan FH l EsidDeerd New port forward _______ fTcPeuvP AL O GO Figure 7 Port Forwarding Configuration Specify your own name for the rule elect the incoming protocols TCP UDP TCP and UDP or custom IP protocol name the port and the IP address of the server on the LAN Internal IP address that the traffic is to be redirected to For example for a web server on the LAN the protocol would be TCP and the port would be 80 You can
16. upport greatarbor com if necessary Great Arbor engineers may request remote access to the XT Hotspot To provide remote access bring the XT Hotspot to an area where other Internet connectivity is available Connect a PC to the Internet via the PC LAN connection and connect the PC to the XT Hotspot using WiFi A PC screen sharing program like Team Viewer can then be used on the PC to provide remote access to the laptop 12 Warranty reat Arbor Communications warrants this product against defect in materials and workmanship for 1 year after purchase of the unit Products requiring warranty service should be properly packed and returned to Great Arbor after receipt of a RMA Number Proof of purchase is required to be submitted Any product replaced by Great Arbor shall retain a warranty for the remaining warranty period Warranty Exceptions e Any defect caused by misuse improper installation or maintenance that is not required as per the instructions e Any unauthorized disassembly and repair e Any defect caused by upgrading of the unit with unauthorized firmware e Any defect caused by improper use in the working conditions beyond the stated ones by the instruction for example use under abnormal temperatures that are too high low wet or dry high sea level unstable electric current and voltage and so on e Any defect caused by personal disaster or improper maintenance such as mechanical damage serious oxidation and rusting rat
17. ya 7G D1 C3 E0 23 C3 192 168 1 123 19 dBm 88 dBm 0 0 Mbit s 0 0 Mbit s Figure 5 Wireless Status Overview 9 1 openWrt wifi Luci amp CG f 192 168 1 1 cgi bin luci stok 5ac6926a9568391741a82f4102f68ce6 admin network wireless radio0 network1 fig z XT Hotspot THURAYA stay close Status System Network Logout Changes 0 Wireless Network Master Thuraya wlan0 The Device Configuration section covers physical settings of the radio hardware such as channel transmit power or antenna selection which is shared among all defined wireless networks if the radio hardware is multi SSID capable Per network settings like encryption or operation mode are grouped in the Interface Configuration Device Configuration Advanced Settings Mode HT mode Country Code US United States Distance Optimization a 2 Fragmentation Threshold el RTS CTS Threshold Po Interface Configuration Wireless Security Encryption Cipher Key GE 2 Figure 6 Wireless Security Configuration For increased security you can also change the password for access to the XT Hotspot Select System and then Administration Put in the new password confirm it and click Save amp Apply Port Forwarding Redirection Port Forwarding can be used to redirect incoming GmPRS connections to servers on the LAN side of the XT Hotspot Port Forwarding is useful if web servers video cameras and other content servers on the LAN need to be accessed from the Inte
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