UNIVERGE SV8100 DT310/DT330/DT710/DT730 User Guide
Contents
1. 3 Tool 5 Setting 6 Precense 7 Favorite Up Down Cancel Save Menu of DT730 Note DT3I0 DT710 2 Button without LCD and DT310 6 Button with LCD does not have the Cursor Key 16 Enter DT330 DT730 Series has Shortcut Menu for frequently used features The user can access to Shortcut Menu by pressing Enter Key Shortcut Menu includes the following features Ex of DT730 Feature Description 1 Missed Call Access to history of Missed Call 2 Voice Mail Access to history of incoming Voice Mail 3 IM Not Supported 4 Presence Not Supported 5 Backlight Access to screen for LCD backlight settings 6 Bluetooth Not Supported 17 Redial CID Scroll Last Number Call Speed Calling Station Group Press key once to activate redial feature Press redial and scroll through numbers that have been dialed When the desired number is displayed press the key to activate dialing Press key twice to activate the CID scroll feature Press key twice and scroll through numbers that have been received When the desired number is displayed go off hook to activate dialing 18 Speaker Controls the built in speaker which can be used for Hands Free dialing monitoring LED on key lights when key is active DT330 DT730 supports half full duplex handsfree 19 Transfer Allows the station user to transfer established calls to another station without attendant assistance2. 1 Pick up the handset or press the Speaker key 2 Dial the Call Forward Immediate Service Code default 741 45 OR Press the Call Forwarding Programmable Function Key Service Code 751 10 CF ALL 1 SET 0 CANCEL 3 Dial 1 Set CF ALL 4 Dial the destination extension or off premise number 5 CF ALL 92142622000 6 Press the Speaker key or hang up Note Your Call Forwarding Programmable Function Key lights To cancel Call Forward Immediate at a forwarding station 1 Pick up the handset or press the Speaker key 2 Dial the Call Forward Immediate Service Code default 741 OR Press the Call Forwarding Programmable Function Key Service Code 751 10 3 Dial 0 4 Press the Speaker key or hang up Note Your Call Forwarding Programmable Function Key goes off Call Forwarding Busy No Answer B NA To set Call Forward Busy No Answer at a forwarding station 1 Pick up the handset or press the Speaker key 2 Dial the Call Forward Busy No Answer Service Code default 744 OR Press the Call Forwarding Programmable Function Key Service Code 751 13 CF BNA 1 SET 0 CANCEL CF BNA 12345678 3 Dial 1 Set 46 4 Dial the destination extension or off premise number 5 Press the Speaker key or hang up To cancel Call Forward Busy No Answer at a forwarding station 1 Pick
3. Agent Log Out display ACD LOGOUT 1 Yes 0 No AIC Agent Log In To log in 1 Press the ACD LOG IN LOG OUT key Service Code 752 10 OR Press the Speaker key and dial the AIC Log In service code not assigned at default 2 Dial the log in code up to 20 digits Note This step is not required if the ID code is disabled 3 Dial the Agent Identity Code AIC up to four digits Input AIC List Dir ICM Prog 50 Note The ACD LOG IN LOG OUT key lights Display before Agent login 2 15 FRI 11 02PM 12345678 STA 12345678 List Dir ICM Prog Display after Agent login 2 15 FRI 11 02PM 12345678 Login List Dir ICM Prog Multiple AIC Agent Log In To log in 1 Press the ACD LOG IN LOG OUT key Service Code 752 10 OR Press the Speaker key and dial the AIC Log In service code not assigned at default 2 Dial 0 to cancel the log out option 3 Dial the Agent Identity Code AIC up to four digits Note The ACD LOG IN LOG OUT key lights 4 Repeat steps 3 and 4 if more log ins are required To log out for single or multiple agent AIC log In Note AU AIC log in become logged out 1 Press the ACD LOG IN LOG OUT key Service Code 752 10 1 to accept 2 Press the Speaker key and dial the AIC Log In service code not assigned at default Note The ACD LOG IN LOG OUT key goes out Rest Mode To set the manual Rest
4. Number Skin 1 Set 80 Tandem Ringing 0 Cancel Extension Number to Tandem Ring Automatic 81 Transfer to Trunk Line No 001 200 Transfer Key 82 Dterm IP Call Log 57 Funcion Function Additional Data Number 0 Pause Conversation 1 Re recording 83 Recording 2 Address Function VMSU 3 Erase 4 Urgent Page 84 Drop Key 85 Directory Dialing Private Call 36 Refuse 87 Caller ID Refuse Dial In Mode 39 Switching 89 Not Used 90 Not Used Live Recording 91 Key 94 Call Attendant 97 Doorphone 97 1 8 Doorphone No This page is for your notes 58 J DIRECTORY OPERATION This chapter explains about the Directory function of DT Series telephones By using the Directory function you can make a call with a simple operation Directory function can register up to 500 records The user can add view edit delete these records e Add New Data e Find Registered Data e Make a Call From Directory e Delete All Directory Data e Delete Specific Directory Data 59 Add New Data STEP 1 Press Menu key The menu screen is displayed in LCD The Feature key can be used to backspace and delete a character Note STEP 2 Select 2 Directory by using Cursor Key Digit Key 2 or softkey DT7XX menu shown Menu 1 History 2 Directory Back OK STEP 3 Select 1 REGIST by using Cursor Key Digit Key 1 or softkey 1 REGIST 2 SEARCH 3
5. Up Down Back OK User Menu 4 Call History 2 Directory 3 Tool i f 4 Call Function 5 Setting 6 Precense 7 Favorite 1 Up Down Cancel Save Menu of DT730 Note D7310 DT710 2 Button without LCD and DT310 6 Button with LCD does not have the Cursor Key 14 Enter DT330 DT730 Series has Shortcut Menu for frequently used features The user can access to Shortcut Menu by pressing Enter Key Shortcut Menu includes the following features Ex of DT730 Feature Description 1 Missed Call Access to history of Missed Call 2 Voice Mail Access to history of incoming Voice Mail 3 IM Not Supported 4 Presence Not Supported 5 Backlight Access to screen for LCD backlight settings 6 Bluetooth Not Supported 15 Redial CID Scroll Last Number Call Speed Calling Station Group Press key once to activate redial feature Press redial and scroll through numbers that have been dialed When the desired number is displayed press the key to activate dialing Press key twice to activate the CID scroll feature Press key twice and scroll through numbers that have been received When the desired number is displayed go off hook to activate dialing 16 Speaker Controls the built in speaker which can be used for Hands Free dialing monitoring LED on key lights when key is active DT330 DT730 supports half full duplex handsfree 17 Transfer Allows th
6. excluding icon 12 a Icon Status of the Line key such as Call termination Call Hold or Busy and setting on the Feature key are shown as Icons User s Status Icon fat ally e I HOLD hy Blink Note Others Hold Mi e Recall Aj T Blink Note e Incoming Ringing 5 P During Conversation Individual Use l e Call Transfer Conference e During Conversation Other Party Use Active Feature Under a setting of feature key like a Call Forwarding e Others d gt Key is busy example if Steady Lit programmed as a virtual extension and the virtual extension is busy b Feature Key Information Feature Key Information displays the followings Maximum Key Description digits to be displayed Name and Number Refer to Line Key information note Feature Key Feature Name Refer 2 note One Touch oped Pial Name Refer to Speed Dial Ke Information note P yy Number Information Note Maximum ll characters including icon Maximum 13 characters excluding icon c Page Icon 8LD display has four pages 8 Programmable Feature keys per page Page Icon Key indicates currently displayed page The user can switch the Feature Key display from page 1 to 4 by using the Page Switching Key Black background indicates currently displayed page mm Feature Key 1 8 2 Feature Key 9 16 3 Feature Key 17 2
7. numbers up to 24 digits Press HOLD to write 02 Microphone Key ON OFF 03 DND Key 04 BGM ON OFF 05 Headset 06 Transfer Key 07 Conference Key 08 Incoming Call Log og Day Night Mode Mode Number 1 8 Switch Call Forward 10 i Immediate Call Forward 11 Busy 12 Call Forward No Answer 13 Call Forward Busy No Answer 14 Call Forward Both ring 15 Follow Me 16 Not Used 17 Not Used 55 Function Function Additional Data Number 18 Jext Message Message Numbers 01 20 Setup External Group External Paging Number 19 f Paging 1 8 20 External All Call Paging 21 Internal Group Internal Paging Number Paging 01 64 22 Internal All Call Paging Meet Me Answer 23 to Internal Paging 24 Call Pickup 25 Call Pickup for Another Group Call Pickup for 26 Specified Call Pickup Group Number Group epee Die Speed Dial Number 27 Common Common Private Private Speed Dial 28 Group Speed Dial number Group 29 Repeat Redial Saved Number 39 Redial 31 Memo Dial Meet Me 32 Conference 33 Override Off Hook Signaling Function Function Additional Data Number 34 Break In 35 Camp On 36 Step Call 37 DND FWD Override Call 38 Message Waiting 39 Room Monitoring Handset 40 Transmission Cutoff 41 Buzzer Extension Number 42 Boss S
8. 10 Answered Conf Rpt Save Voice Announce Calls 1 Adjust the Speaker volume as needed Note 1 On SV8100 if MIC key is not lit the user cannot answer voice announce calls without lifting the handset 2 Respond hands free t VW 9 Note 2 The handset may be used any time during the conversation Camp on Call Waiting Receive the camp on tone while on another call 1 When a Camp On is set from another station complete the present call and a Call Back will ring the station that set the Camp On 2 When the Camp On station answers and rings the phone lift the handset or press the Speaker key Off Hook Signaling With a call in progress 1 Receive Off Hook signaling 2 Press the Answer key then converse with the second party 2 11 MON 10 56AM TALKING TO STA 12345 Conf 30 Note 3 The second call may be placed on Hold Note 4 Press the flashing Line key or Conf key to return to the first call PLACING CALLS Internal Calls 1 Lift the handset 2 Dial a station number or 0 for attendant 3 Voice announce after the tone burst or wait for the ringing call to be answered Outside Calls 1 Lift the handset 2 Dial the trunk access code i e 9 OR Press an idle Programmable Outside Line key 3 Dial the telephone number 4 Converse Line 001 00 15 2142622000 Conf Rpt Save Trf Trunk Queuing After pressing a busy Line key and receiving
9. 20 Hold Press this key to place an internal or external call on hold DT330 DT730 DESI Less 8 Button without LCD 1 7 N LT NEC 2 1 9 1 3 1 3 El D w Exit Help 5 l I 18 17 16 15 1 Call Indicator Lamp On the SV8100 this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left 16 2 8LD Display Rachel l F Ben i Hannah C pa James i Julia FDA FDN i Paul DD 9 Is JDO MIS Page Switching Key 32 8 keys x 4 pages additional programmable keys are provided They can be programmed as Flexible Line Programmable feature key by Telephony Server Administrator For the SV8100 the programmable keys can be set by WebPro PCPro Handset Pro and the user can also set them Note Maximum ll characters including icon Maximum 13 characters excluding icon a Icon b Feature Key Information Status of the Line key such as Call termination Feature Key Information displays the followings Call Hold or Busy and setting on the Feature key Maximum are shown as Icons Key Description digits to be User i Flashing displayed ser s Status con Pattern l
10. All Call Paging 2 Make the announcement OR 1 Press the Speaker key or pick up the handset OR 2 Dial 703 and the External Paging Zone code 1 8 or O for All Call 2 14 THU 4 20PM ZONE 2 14 THU 4 20PM PAGE EXT Group 44 OR Dial 1 and the Combined Paging Group code 1 8 or 0 for Internal External All Call Note The display indicates the Combined Paging as an External Page Note Jfthe Internal Page Zone is busy or if there are no extensions in a page group the page will be announced as an External Page only 3 Make the announcement Meet Me Answer To join a Meet Me Internal Page 1 Press the Speaker key or pick up the handset 2 Dial 763 if your extension is in the zone called OR Dial 764 and the zone number if your extension is not in the zone called OR Press the Meet Me Conference Paging Pickup key Service Code 751 23 if your extension is in the zone called Note You connect to the other party To join a Meet Me External Page 1 Press the Speaker key or pick up the handset 2 Dial 765 3 Dial the announced External Paging Zone 0 8 Note You connect to the other party BACKGROUND MUSIC To turn Background Music on or off 1 Press the Speaker key 2 Dial 725 3 Press the Speaker key to hang up 2 14 THU 4 20PM B G M ON CALL FORWARDING All Calls CF A To set Call Forward Immediate at a forwarding station
11. Code 751 26 group OR Dial 768 and the group number 0 9 or 00 64 2 14 THU 4 32PM Group No 42 Directed Call Pickup To use Directed Call Pickup to intercept a call toa coworker s extension 1 Pick up the handset or press the Speaker key 2 Dial 3 Dial the number of extension whose call you want to intercept Note Jfmore than one call is coming in the system sets the priority for which call it answers first 2 14 THU 4 32PM ICM DIAL 12345678 2 14 THU 4 20PM TALKING TO STA 12345678 Conf PAGING To make an Internal Page announcement 1 Press the zone s Internal Paging key Service Code 751 21 01 64 for zones 00 for All Cal OR 1 Press the Speaker key or lift the handset 2 Dial 701 and the Paging Zone number 0 9 or 00 64 Note Dialing 0 or 00 calls All Call Internal Paging 3 Dial 1 and the Combined Paging Group code 1 8 or 0 for Internal External All Call Note The display indicates the Combined Paging as an External Page Note Jfthe Internal Page Zone is busy or if there are no extensions in a page group the page will be announced as an External Page only 2 14 THU 4 32PM GROUP No 2 14 THU 4 32PM PAGE EXT GROUP 4 Make an announcement 5 Press the Speaker key to hang up To Page an External Zone 1 Press the External Paging key Service Code 751 19 for External Paging zones or 20 for External
12. SETTING 4 DeleteAl 1 2 3 4 STEP 4 Select Name or Telephone Number by using Alpha or Num softkey to toggle between the two TLBK1 INPUT NAME NUM gt 60 STEP 5 Enter a name or telephone number to be registered in the directory using the dial pad STEP 6 After entering the name or telephone press the Hold key STEP 7 The following list appears Select a desired group by entering a number TLBK1 SELECT GROUP 1 Group 01 2 Group 02 3 Group 03 4 Group 04 STEP 8 Enter the telephone number as indicated in the display and press the Hold key TLBK1 INPUT NUMBER NEC 2142622000 STEP 9 Enter a desired Memory ID TLBK1 REGIST MEMORY 0 299 STEP 10 After entering the Memory ID the display goes back to the main directory screen Press exit to go back to the main screen Find Registered Data STEP 1 Press Menu Key The menu screen is displayed in the LCD DT7XX menu shown Menu _ Directory History Tool STEP 2 Select 2 Search by using Cursor Key Digit Key 1 or Softkey 1 REGIST 2 SEARCH 3 SETTING 4 DeleteAll 1 2 3 4 STEP 3 Select MENU to search TLBK1 SEARCH NAME NUM MENU Note The display will show No TELBK Data if there are no entries to review 61 STEP 4 Select a search method from the following list SEARCH MENU NAME GRP NUM MEM Search Method Description Search data from the name list 1
13. 30 CHAPTER 6 CALL HISTORY OPERATION Explains operating procedures for Call History Face Layout DT310 DT710 6 Button with LCD DT310 DT710 2 button without LCD NEC OEOEOO Gi J fp J fa he SES OOOO H NEC Li SOSE DT310 Model shown above DT310 Model shown above DT330 DT730 12 Button with LCD DT330 DT730 24 Button with LCD J ee Note Lock button is equipped on DT730 only Note Lock button is equipped on DT730 only DT330 DT730 32 Button with LCD DT330 DT730 DESI Less 8 Button od FOI Wd J LN Note Lock button is e
14. 4 4 Feature Key 25 32 8 Programmable Keys These keys can be programmed as Flexible Line key Programmable Feature Key by Web PCPro 9 Scroll Key This key is used to turn over the page of 8LD display 10 Recall Press key to finish an outside call and hear the dial tone With Centrex trunks press the recall key to hook flash the line 11 Feature Used to activate any features as terminal setup functions 12 Answer When LED on this key is flashing press key to answer a waiting call 13 Mic Press the key to Mute Un Mute the speaker and or handset 14 Menu From this key the user can access to the functions not normally used such as terminal settings downloads and access to XML applications easily 15 Cursor By using this Key DT Series user can access to various features with simple operation 4 way Scroll UP key Volume UP key Enter key Shortcut key 4 way Scroll LEFT key Redial key CID Scroll 4 way Scroll RIGHT key Directory key 4 way Scroll DOWN key Volume DOWN key For DT330 Series two lines of menu items can be displayed at a time For DT730 Series three lines of menu items can be displayed at a time The following figure shows the menu screen for DT330 Series Use Up or Down key to scroll to the item 14 User Menu Menu of Menu 112 ao DT330 2 Directory Up Down Back OK User Menu 1 Call History i 2 Directory
15. CONF ICM DIAL AnHd Dir CALL PARK SYSTEM To Park a call in a system orbit Note You can Park intercom or trunk calls 1 Press the Park key Service Code 752 04 orbit Note The Park key LED lights 2 Use Paging to announce the call 3 Press the Speaker key to hang up Note J fnot picked up the call will recall you OR 1 Press the Transfer key 2 Dial 6 and the Park orbit 01 64 Note Ifyou hear a busy tone the orbit is busy Try another orbit 3 Use Paging to announce the call 4 Press the Speaker key to hang up Note J fnot picked up the call will recall you PARK HOLD Park No Dial To pick up a Parked call 1 Lift the handset 2 Press the Park key Service Code 752 04 orbit OR 1 Press the Speaker key 2 Dial 6 and the Park orbit 01 64 ANS HOLD Park No Dial STATION BUSY NO ANSWER OPTIONS Callback To place a callback 1 Call an unavailable busy or unanswered extension 2 Dial or press the Callback key Service Code 751 35 3 Hang up 4 Lift the handset when the busy extension calls you back 36 Note 1 Jf the unavailable extension was unanswered not busy the Callback goes through after your co worker uses their telephone for the first time Note 2 If you have Callback Automatic Answer you automatically place a call to the formerly busy extension when you lift the handset If you do not have Ca
16. Down key during speakerphone operation or during the call 23 SPEAKERS a8 88858888 To Adjust Ringer Tone Press the Up Down key during ringing RING To Adjust LCD Contrast Press the Up Down key in the on hook status LCD NEEEE Terminal Setup With the Feature Key Microphone On Off LED on Mic key shows the status of the built in microphone STEP 1 Press Mic To Select Ringer Tone DT Series has 8 kinds of ringer tones that you can select To Change your Extension Incoming Ring Tone STEP 1 Press Speaker and dial 720 STEP 2 Dial 1 to set Intercom ring Dial 2 to set Trunk ring SET INCOM RING 1 INT 2 EXT STEP 3 Dial code for the desired ring pattern 1 8 Display below shows when INT is selected SET INT INCOM RING INCOM RING 1 8 STEP 4 Press Speaker to hang up 24 To listen to the Incoming ring choices STEP 1 Press Speaker and Dial 711 STEP 2 Dial 1 to listen to Intercom ring Dial 2 to listen to Trunk ring STEP 3 For Intercom Ring Dial the code for the ring pattern you want to hear 1 8 TONE No Tone Range 1 High Mid Range Low Ring Tone 1 Ring Tone 2 Ring Tone 3 Ring Tone 4 COV N Oo AI A OJ N Ring Tone 5 OR For Trunk Ring Dial code for the ring pattern you want to hear Ring1 3 Melody 4 8 If you select Ri
17. ERMINAL SETUP Terminal Setup With the Up Down Key ie sees ee 23 Terminal Setup With the Feature Key ccccccesesesesesereeeeeeeseenes 24 3 BASIC OPERATION Login DT700 Series Only ee AA Ge ee 27 Logout DT700 Series Only ee 27 To Start Security Mode DT730 Only cceeeeeeeeeeeeeeeeeeeeeeeeeeees 28 Te Cancel Security Made Eseg ER RE RR SEE ESE RE EE Dee Wese eE RE 28 4 FEATURE OPERATION ANSWERING CLUE Sessies se SN SE GE ee oer ESE ee oe see 29 PLACING CALLS Ee set es ecw ce ee EE Ge Ge EE 30 MICROPHONE CONTROL issie en Essen He ee Nee ase mass se ee EG es sd 33 SPEAKERPHONE GAL sesse ee GR ee ee E ee Re ie 33 GROUP LISTEN ie eer ree oe GEE Ee EE ED EER EE 33 HOLDING GAL Sessies ee Ge EE EE REG Ge Ee ee Ee EE EE De 34 TRANSFERRING CALLS asses ies anane eepe rari ARRE 34 CGONFERENEE eed issie e is ee ve ed des de ese be Ee N ee 35 TABLE OF CONTENTS PTL TP PR SYSTEM es es ee Ee Se Ee tee ee re cette 35 STATION BUSY NO ANSWER OPTIONS ee ee se ee ee ede ee 36 CO PBX DIALING OPTIONS esse his ese 39 CALL PICKUP aac EE cc eects 42 FF SE N Ee EE RE NE Oe N 43 BACKGROUND MUSIC sseccscutnnaeoricnestnravanciuastaysssdususncdanadasedeheceersmadewanels 45 GALEEORWARDING oc orice nse ik sesse de ice erates ee sasaatedeenwactee 45 SELECTABLE DISPLAY MESSAGING ee ee ee ee se ee ee ee ee ee 47 STATION RELOCATION ien EE SE GE ee Ee ree 48 CODE RESTRICTION DIAL BLOCK ee ee ee se ee ee ed
18. ICM Prog The LCD on DT330 has 28 character 4 line capability Top line is used exclusively for the 12 status icons OQ i WM aap 28 APR MON 8 45AM 101 STA101 List Dir ICM Prog O 20 19 18 17 4 Exit The user can exit from a screen mode by pressing this key 1 Security Button DT730 only The user can press this key to lock the telephone so no other user may access the telephone 11 5 Softkeys 6 Any feature shown at the bottom of the LCD is available The appropriate feature key is displayed on the screen according to the call handling process Help The user can press this key followed by a programmable key to Check what Line or Programmable Feature is programmed on the key 7 8LD Display T Julia IC GIJ Ben tal FDA o ID GV ii Hannanii SiiFDN H iO en AI James i 4 Paul Hele Rachel Note mo Page Switching Key 32 8 keys x 4 pages additional programmable keys are provided They can be programmed as Flexible Line Programmable feature key by Telephony Server Administrator For the SV8100 the programmable keys can be set by WebPro PCPro Handset Pro and the user can also set them Maximum 11 characters including icon Maximum 13 characters
19. Mode 1 From an idle state press the ACD Rest Mode key Service Code 752 13 Note The ACD Rest Mode key lights If the Rest Mode key is pressed while the agent is on an active call the key will flash until the agent hangs up Note This operation is not available for the System Supervisor Group No 01 12345678 OFF DUTY List Dir ICM Prog To cancel the manual Rest Mode 1 Press the ACD Rest Mode key Service Code 752 13 Note The ACD Rest Mode key light goes off Queue Status Display When Logged Into ACD Group 1 From an idle state press the Queue Status Display key Service Code 752 19 Group No 01 Qes EE 00 05 List Dir ICM Prog Note The display indicates the number of calls in queue the trunk name and the length of time the call has been waiting Note When the Queue Status Display key is pressed the queue status of the extension group is displayed When the extension is not in an ACD group the Queue Status of group 1 is displayed instead Note When an agent logs in using an AIC code the Queue Status of the default ACD group is displayed 2 Press Volume Up and Volume Down to scroll through the Queue Status Displays of all the ACD Groups 3 Press the CLEAR key to return the telephone to an idle state When Logged Out of ACD Group When ACD agents are logged out and a call is placed into the ACD queue the telephones of the logged out agents will disp
20. NOTICE Note that when converting this document from its original format to a pdf file some minor font and format changes may occur When viewing and printing this document we cannot guarantee that your specific PC or printer will Support all of the fonts or graphics Therefore when you view the document fonts may be substituted and your individual printer may not have the capability to print the document correctly NEC UNIVERGE 7 UNIVERGE SV8100 DT310 DT330 DT710 DT730 USER GUIDE NEC Corporation of America October 2012 NEC Corporation of America reserves the right to change the specifications functions or features at any time without notice NEC Corporation of America has prepared this document for use by its employees and customers The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America pte NEAX and UNIVERGE are registered trademarks of NEC Corporation Windows is a registered trademark of Microsoft Corporation Copyright 2012 NEC Corporation of America 6535 N State Highway 161 Irving TX 75039 2402 Communications Technology Group TABLE OF CONTENTS 1 INTRODUCTION ES AE EE as EE EE 1 Ee AE ei AO AE EA EE TO aana 2 Keys And PAS AE EE ER EE EE aree RE 6 ESE DIEN 2 EE EE ED ire er GEE ED DE a EE 21 Menu dae GR EE OR ORE te ote coe OE 22 Simple Operation by Menu Key and Cursor Key n 22 2 T
21. Name registered in the directory Display the lists registered to each 2 Group group 01 20 groups Search data from the telephone number list registered in the directory 3 Tel Number Search data from the memory n Meen number registered in the directory STEP 5 The following is an example when NAME GRP NUM and MEM are selected as a search NAME TLBK1 SEARCH NAME NUM MENU GRP TLBK1 SEARCH GROUP 1 Group 01 2 Group 02 3 Group 03 4 Group 04 NUM TLBK1 SEARCH NUMBER MENU MEM TLBK1 SEARCH MEMORY MENU 0 299 62 Make a Call From Directory Delete All Directory Data STEP 1 Display the detailed data for a target party STEP 1 Display the main directory screen see Find Registered Data 1 REGIST 2 SEARCH SEARCH MENU 3 SETTING 4 DeleteAll 1 2 3 4 NAME GRP The following display is an example of dial by name STEP 2 To delete all the registered data press the Enter Key or 4 Softkey to delete all the data 1 NEC Below is a sample display of a deleted 2132622000 number CHG DEL Dial TLBK1 DELETE ALL DATA STEP 2 Lift the Handset press Speaker or press the INPUT PWD 4DIGIT Dial softkey while displaying the detailed data for target party on LCD Note If multiple telephone numbers are assigned STEP 3 After 4 digit password is entered Default into a target party a call is made to the first 0000 the display asks if you w
22. RING CALLS Using Manual Dial With a call in progress 1 Press the Transfer key 2 Dial the station number 3 Announce the call optional 4 Replace the handset Using Direct Station Selection DSS With a call in progress 1 Press the Transfer key 2 Press the programmed DSS 3 Announce the call optional 4 Replace the handset Note 1 Note 2 Note 3 Note 4 If the called station is busy replace the handset to initiate a camp on Unanswered camp on calls and unscreened transfers will recall to the transferring station To return to the original party press the flashing Line key or Conf key A Programmable Function Key may be assigned for DSS To transfer a call directly to a personal voice mailbox dial 8 after dialing the station number 2 13 WED 5 40PM HOLD STA 12345678 InPg ExPg P U CONFERENCE 1 Establish an intercom or trunk call 2 Press Conf or Conference softkey Service Code 751 07 3 Dial the extension you want to add OR Access an outside call Note To get the outside call you can either press a Line key or dial a trunk trunk group access code 4 When the called party answers press the Add softkey or Conf twice Note Ifyou cannot add additional parties to your conference you have exceeded the system 5 Conference limit 5 Repeat steps 2 4 above to add more parties 2 11 MON 10 56AM TALKING TO STA 12345 Conf
23. a c 2 Enter characters D F d f 3 Enter characters G l g l 4 Enter characters J L j l 5 Enter characters M O m o 6 Enter characters P S p s 7 Enter characters T V t v 8 Enter characters W Z w z 9 Enter characters 01 amp Enter characters lt gt BE60S Accepts an entry only required if two letters on the same key are needed ex TOM Pressing again Space Clears all the entries from the point of the flashing cursor and to the right used when entering the Name Clears all the entries from the point of the flashing cursor and to the right used when entering the Number this clears both the number and name 54 8 Press Hold 9 Press the Speaker key to hang up Line Keys Programmable Function Keys The following functions can be assigned to Line Keys if allowed by Class of Service To Program a Line key as a Programmable Function Key 1 Press the Speaker key 2 Dial Service Code 751 3 Press the Line Key to be programmed 4 Dial the code for the desired feature plus additional data if required 5 Press Speaker to hang up Note 1 Service Code 00 will erase the function from the key Note 2 In some cases the Hold key needs to be pressed before pressing the Speaker key Function Function Additional Data Number 00 Not Defined Extension number or any 01 atl One
24. ant to delete telephone number all the Directory data To delete press Yes STEP 4 After the appropriate Directory data is deleted the display changes as follows DELETED ALL TELBOOK DATA 63 Delete Specific Directory Data STEP 1 Display the detailed data for a target party see Find Registered Data STEP 2 Press Menu Key The display changes as follows SEARCH MENU Name GRP NUM MEM Select a search method to be deleted Select one by using the Cursor key or Softkey The example below displays a specific group deleted Select Group 01 1 NEC 2142622000 STEP 3 Select 1 NEC 1 NEC 2142622000 CHG DEL Dial STEP 4 Press the DEL Softkey to delete the appropriate Directory data 64 STEP 5 After the appropriate Directory data is deleted the following display appears TLBK1 DELETE DATA DELETE DATA STEP 6 The following confirmation message appears DELETE COMPLETE 6 CALL HISTORY OPERATION This chapter explains the Call History function of DT Series telephones By using the Call History function you can make a call with a simple operation The Incoming Call History can register up to 50 records The Outgoing Call History can resister up to 10 records e View Call History e Make a Call From Call History e Store Call History Data to Speed Dial e Delete Call History Data 65 View Call History STEP 1 Press Menu Key The menu screen is displaye
25. as Verified Account Codes you can use this procedure instead of letting the system prompt you for your Account Code You may also use this procedure if your system has Optional Account Codes If your system has Verified Account Codes enabled be sure to choose a code programmed into your Verified Account Code list 1 Access trunk for outside call Note You can access a trunk by pressing a Line key or dialing a code except 9 2 Dial OR Press your Account Code key Service Code 751 Code 50 3 Dial your Account Code 1 16 digits using 0 9 and Note Ifyou make an incorrect entry your system may automatically alert the operator If Account Codes are hidden each digit you dial will show as a character on the telephone display 4 Dial OR 5 Dial the number you want to call Note Ifyou hear stutter dial tone after dial the number ARS is requesting that you enter an Automatic Route Selection Authorization Code AUTOMATIC CALL DISTRIBUTION ACD Agent Log In To log in 1 Press the ACD LOG IN LOG OUT key Service Code 752 10 OR Press the Speaker key and dial the Log In Service Code Default 5 2 Dial the log in code up to 20 digits Note This step is not required if the ID code is disabled Display before Agent login WAIT ACD LOGIN G 01 12345678 STA 12345678 List Dir ICM Prog Display after Agent login Group G 01 12345678 STA 12345678
26. atures as terminal setup functions 10 Answer When LED on this key is flashing press key to answer a waiting call 11 Mic Press the key to Mute Un Mute the speaker and or handset 12 Menu From this key the user can access to the functions not normally used such as terminal settings downloads and access to XML applications easily 13 Cursor By using this Key DT Series user can access various features with simple operation 4 way Scroll UP key Volume UP key Enter key Shortcut key 4 way Scroll LEFT key Redial key CID Scroll 4 way Scroll RIGHT key Directory key 4 way Scroll DOWN key Volume DOWN key Two lines of menu items can be displayed ata time Use Up or Down key to scroll to the item Menu of DT330 Menu 1 Call History 3 Directory Up Down Cancel Save User Menu 1 Call History 2 Directory H 3 Tool 4 Call Function 5 Setting i I i i I A L 5 Presence Favorite 0 Config Menu of DT730 Note D7310 DT710 2 Button without LCD does not have the Cursor Key DT310 6 Button with LCD also does not have the Cursor Key 14 Enter DT330 DT730 Series has Shortcut Menu for frequently used features The user can access to Shortcut Menu by pressing Enter Key Note D7310 DT710 Series does not support the Shortcut Menu Shortcut Menu includes the following features Feature Description 1 Missed Call Access to history of Misse
27. d Call 2 Voice Mail Access to history of incoming Voice Mail 15 Redial CID Scroll Last Number Call Speed Calling Station Group Press key once to activate redial feature Press redial and scroll through numbers that have been dialed When the desired number is displayed press the key to activate dialing Press key twice to activate the CID scroll feature Press key twice and scroll through numbers that have been received When the desired number is displayed go off hook to activate dialing 16 Speaker Controls the built in speaker which can be used for Hands Free dialing monitoring LED on key lights when key is active DT330 supports half full duplex handsfree 17 Transfer Allows the station user to transfer established calls to another station without attendant assistance 18 Hold Press this key to place an internal or external call on hold Note 1 Not equipped on DTL 2E 1 ITL 2E 1 DT330 DT730 DESI Less 8 Button with LCD 2 Call Indicator Lamp On the SV8100 this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left 3 LCD Note 1 LCD Liquid Crystal Display provides DT Series activity information plus data time and Softkey Operation The LCD on DT310 DT710 has 24 character 28 character 3 line capability 28 APR MON 8 45AM 101 STA101 List Dir
28. d in the LCD STEP 2 Select 1 History by using Cursor Key Digit Key 1 or Softkey DT7XX menu shown History Directory 5 Setting Config STEP 3 Select an item from the following histories by using the Softkey LIST MENU CID Redial In this example 1 CID is selected 66 STEP 4 The detailed information of the last call is displayed Redial 01 2142622000 t Store DEL Note Use the Cursor key to display the next former records Note Jfno history data is saved LIST END will be displayed on LCD Make a Call From Call History STEP 1 Display the Call History data of the target telephone number referring to Make a Call from Call History The following is an example when the history of Caller ID is displayed 2142622000 4 28 1 59 Store DEL STEP 2 Lift the handset or press the Speaker key while displaying the call history information for the target telephone number on the LCD Note While the call history data is displayed the user cannot make a call by dialing a telephone number Store Call History Data to Speed Dial STEP 1 Display the Call History data of the target 67 telephone number see Make a Call From Call History The following is an example when the history of a call is displayed 2142622000 4 28 2 40 Store DEL STEP 2 Press the Store Softkey while displaying the call history information for the target telephone number The disp
29. e ee ee 48 ACCOUNT CODE ENTRY sesse Ee se Die tie OG Ese NS ee Ee Se ee DE 49 AUTOMATIC CALL DISTRIBUTION ACD ees 50 5 DIRECTORY OPERATION Add New Bic te ut EE Ee ER E eee eee eee 60 Find Registered Dald ide EE RE Re GE ER ee EG GE 61 Make a Call From Directory esse esse ees sesse sk AK ee ee Ee EE Ee 63 Delete All Directory Data iese EERS ER ED EG GERE REEDE EE EE EE Gee ee Ee Ke 63 Delete Specific Directory Data ss SE KAREE Ee EE RE GER Rek 64 6 CALL HISTORY OPERATION View Gall HS UO Y eis es eN ee ee ge EE ER ee ee De Re 66 Make a Call From Call History Eseg se gee ge Ee DAG EER SEER BEE DE 67 Store Call History Data to Speed Dial ee ees RR ee ee ee ee ee 67 Delete Call History Dale ses caidas cass EE GE Ge RE EE eg 68 1 INTRODUCTION General This guide explains how to operate DT Series DT310 DT710 DT330 DT 730 under the following headings CHAPTER 1 INTRODUCTION Explains the configuration of this guide and contains the following information e Face layout of DT Series e Keys and Parts of DT Series e Icon Display e Menu List CHAPTER 2 TERMINAL SETUP Explains the operating procedures for terminal settings of the DT Series CHAPTER 3 BASIC OPERATION Explains the basic operation of DT Series CHAPTER 4 FEATURE OPERATION Explains operating procedures for various Telephony Server features CHAPTER 5 DIRECTORY OPERATION Explains operating procedures for Directory function DT330 DT7
30. e station user to transfer established calls to another station without attendant assistance 18 Hold Press this key to place an internal or external call on hold 20 Icon Display The LCD of DT730 Series displays Desktop Icons which provide notification when events such as missed call and voice mail occur Icon Display 4 26 PM TUE 13 APR 2007 MIC DND gt gt gt Feature Icon Description This icon appears when there is a A missed call Once the user has Missed Call Ed checked the missed call this icon will disappear This icon provides notification of F F incoming Voice Mail Once the user peice Mail MN has checked the mail this icon will disappear Instant This icon appears when the terminal Message receives a new instant message Note Once the user has checked the message this icon will disappear Presence aT This icon indicates the terminal s Note fy presence status Encryption riley This icon appears when using RTP Note DE Encryption feature 21 Feature lcon Description G This icon appears when the Security Security JE Key is pressed and the terminal in EE Security mode This icon appears when any Bluetooth peripheral eguipment is connected via Bluetooth DT330 is supported A This icon indicates the currently Cursor d PD available direction of the Cursor V Key Note Currently unavailable Menu List From the Menu List t
31. ecretary e tension Number Call 43 Series Call 44 Common Hold 45 Exclusive 46 Department Group Log Out 47 Reverse Voice Extension Number over 48 Voice Over Extension Number 49 Call Redirect Extension Number or Voice Mail Number 50 Account Code General Purpose 51 Relay Relay No 0 1 8 Automatic 52 Answer with Delay Message Setup 56 Function Function Additional Data Number Automatic 53 Answer with Delay Message Start External Call 54 Forward by Door Box 55 Extension Name Change 56 General Purpose LED Operation 57 General Purpose LED Indication Automatic 58 Transfer at Extension Group Number Department 1 8 or 01 64 Group Call Delayed Transigr Extension Group Number 59 at Department 1 8 or 01 64 Group Call DND al Extension Group Number 60 Department 1 8 or 01 64 Group Call 61 Not Used 62 Not Used Outgoing Call 63 Without Caller ID ISDN 64 Not Used 65 Not Used 66 CTI Function Function Additional Data Number 67 Not Used 68 Not Used 69 Not Used 70 Not Used 71 Not Used 72 Keypad Facility Key 73 Keypad Hold Key 74 Keypad RETRIEVE Key 75 Keypad Conference Key 76 Not Used 77 Voice Mail In Extension Number or Pilot Skin Number Conversation 78 Recording Voice Mail Automated Extension Number or Pilot 79 Attendant In
32. ey is activated Message This key shows a message is waiting Press this key to access the Voice Mail system if programmed 10 Up Down Press V Down or A UP key while idle e Speaker Receiver Volume Press V or A key during conversation e Ringer Volume Press V or A key during ringing 11 Directory Press key to activate speed calling system feature 12 Speaker Controls the built in speaker which can be used for Hands Free dialing monitoring LED on key lights when key is active DT310 supports half duplex handsfree 13 Transfer Allows the station user to transfer established calls to another station without attendant assistance 14 Hold Press this key to place an internal or external call on hold DT330 DT730 24 button with LCD 1 ana soo 3 4 5 Omar 6 7 fal a Ga Tite n G J J G_ If GAIE IEI 8 OOG OOGO Q VO 9 10 11 12 13 14 18 17 16 15 2 3 1 Security Button DT730 only The user can press this key to lock the telephone so no other user may access the teleph
33. ge Change to i Time when meeting is 1 IN MEETING UNTIL 4 done 2 MEETING ROOM ee extension 3 COME BACK Time when returning 4 PLEASE CALL HHHHHHHHHH 11 digits Tel No 5 BUSY CALL AFTER Time when returning 6 OUT FOR LUNCH BACK Time when returning 7 BUSINESS TRIP BACK Date when returning 8 BUSINESS TRIP awasae 10 digits where reached 9 GONE FOR THE DAY 10 ON VACATION UNTIL Date when returning 11 20 MESSAGE 11 20 5 Press Speaker to hang up Note Intercom calls to extensions with Selectable Display Messaging set will receive a DND signal and receive the display message on their telephone display instead of ringing the display Note To allow calls to ring through and have the message displayed on the calling extensions display cancel DND by pressing the DND key 0 DND key Service Code 751 Code 03 To cancel a message 1 2 3 Press the Speaker key Press the Text Message key Service Code 751 18 Press Speaker to hang up 2 14 THU 4 20PM CANCEL STATION RELOCATION To exchange two terminals 1 2 Pick up the handset or press the Speaker key Dial the Extension Data Swap Service Code not assigned at default Dial the Extension Data Swap Password not assigned at default Dial the extension to be swapped with or relocated to When successfully co
34. he System Speed Dialing key Service Code 751 27 Note To preselect press a Line key in step 1 instead of pressing Speaker 3 Dial the Station Speed Dial buffer number Default 000 999 The stored number dials out 2 13 WED 5 28PM 92142622000 NEC Conf Rpt Save Trf Note 1 Initially at default there are 1000 System Speed Dial buffers Unless you preselect Trunk Group Routing selects the trunk for the call The system may optionally select a specific Trunk Group for the call Note 2 32 Note 3 Ifyou have a DSS Console you may be able to press a DSS Console key to chain to a stored number To dial a Group Speed Dialing number 1 Press the Speaker key 2 Dial 4 default Service Code OR Press the Redial key OR Press the Group Speed Dialing key Service Code 751 28 Note To preselect press a Line key in step 1 instead of pressing Speaker 3 Dial the Group Speed Dial buffer number none at default Note 1 Initially there are no Group Speed Dial buffers assigned Note 2 Unless you preselect Trunk Group Routing selects the trunk for the call The system may optionally select a specific Trunk Group for the call If you have a DSS Console you may be able to press a DSS Console key to chain to a stored number Note 3 MICROPHONE CONTROL 1 Press the MIC key 2 A lit MIC LED indicates that the MIC is on SPEAKERPHONE CALLS 1 Press the Speaker
35. he user can use various application features such as Directory and Call History To Display Menu List Press Menu Key The Menu List is displayed in LCD Use Cursor Key to select desired Menu Item No Menu Item Description 1 Call History To view Call History 2 Directory To use Directory function To set up the terminal such as ringing 3 Setting volume control LCD display setting and download of Music on Hold 0 Terminal This item is used for Configuration Config setting of DT700 Series 22 Simple Operation by Menu Key and Cursor Key By using Menu Key and Cursor Key DT Series user can have access to Call History Directory and terminal settings with simple operation As an example the following shows the operations how to access to Directory menu Menu 1 Call History V2 4op Up Down Back OK v Phonebook Local Sys Cri 2 TERMINAL SETUP This chapter describes operating procedures for terminal settings by the UP DOWN key and Feature keys Various terminal settings such as display sounds password and language are also available from Menu key For detailed information on terminal settings from Menu key see IP Peripheral Equipment Guide Terminal Setup With the Up Down Key To Adjust Handset Receiver Volume Press the Up Down key in the off hook status or during the call HANDSETs aa8 To Adjust Speaker Volume Press the Up
36. just dialed up to 24 digits Note Use this feature before hanging up 1 Press the Save Number Dialed key Service Code 751 30 To redial a saved number 1 Press an idle trunk line key Note This selects a specific trunk for the call 2 Press the Save Number Dialed key Service Code 751 30 39 PREVIEW SAVED NUMBER List Dir ICM Prog The stored number dials out OR Note 1 Press the Speaker key 2 Dial 715 Note 1 Save Number Dialed automatically selects a trunk from the same group as your original call Note 2 The stored number dials out Memo Dial To store a number while you are on a call 1 While on a call press the Memo Dial key Service Code 751 31 2 Dial the number you want to store 3 Press the Memo Dial key again and continue with the conversation To call a stored Memo Dial number 1 Do not lift the handset 2 Press the Memo Dial key Service Code 751 31 3 Press the Speaker key OR Press a configured Line key Note The stored number dials out MEMO DIAL CONF To check to see the stored Memo Dial number 1 Do not lift the handset 2 Press the Memo Dial key Service Code 751 31 Note The stored number displays 3 Press Exit to return to the main LCD screen To cancel erase a stored Memo Dial number 1 Press the Speaker key 2 Press the Memo Dial key Service Code 751 31 40 Repeat Redial T
37. key and the Speaker LED lights 2 Ensure that the MIC LED is lit 3 Place an internal or outside call 4 Converse 5 Press the Speaker key to disconnect the call Note The handset may be used at any time during the conversation To resume handsfree operation or to monitor a call press the Speaker key the Speaker LED lights and replace the handset GROUP LISTEN To initiate Group Listen 1 Place or answer a call using the handset 2 Press the Speaker key twice do not hang up Note 1 The Speaker LED flashes Note 2 You can talk to the caller through the handset Your coworkers hear your caller 5 voice over your telephone s speaker Note 3 When you press the Speaker key once you turn your Speakerphone on The second press turns on Group Listen Pressing the Speaker key a third time cancels the Group Listen feature 2 13 WED 5 40PM GROUP LISTEN Conf HOLDING CALLS System Hold With a call in progress 1 Press Hold Exclusive Hold With a call in progress 1 Press the Exclusive Hold key Service Code 751 45 Note 1 Note 2 To retrieve a held call press the flashing Line key or ICM key Internal calls Calls on System Hold can be retrieved from any multiline terminal with the held line appearance Note 3 After a preprogrammed time the held call will recall to the originating station 2 13 WED 5 40PM HOLD STA 12345678 InPg ExPg P U TRANSFER
38. lay changes as follows 2142622000 Jane Doe STEP 3 Select STA to store in a Speed Dial bin or select SPD to store in a System Speed Dial bin Select TELBK to store in a Telephone Book Delete Call History Data STEP 5 Select One to delete a single call or All to delete all call history STEP 1 Press the Menu key The menu screen is displayed in the LCD 2142622000 STEP 2 Select 1 Call History by using the Cursor Jane Doe Key Digit Key 1 or Softkey DT7XX menu shown _ Call History 2 Directory Tool 5 Setting Config STEP 3 Select CID Softkey STEP 4 Select DEL Softkey 68 UNIVERGE SV8100 DT310 DT330 DT710 DT730 User Guide NEC Corporation of America October 2012
39. lay the Queue Status and hear the alarm according to the settings defined in system programming Pressing the Queue Status Display key will return the telephone to idle until the timer expires again Answering a Call Using a Headset 1 Press the Headset key to answer 2 Converse 3 Press the Headset key to hang up Using the Headset with Automatic Answer for ACD Agents 1 With the multiline terminal in an idle state press the Feature key 2 Press the HEADSET key Service Code 751 05 Note The Headset key blinks when Automatic Headset is activated Note To cancel Automatic Headset repeat these steps Station Speed Dial Dial Access To store a Station Speed Dialing number display telephones only 1 Press the Speaker key 2 Dial 755 3 Dial the Station Speed Dial buffer number to be programmed 0 9 1 Station Speed Dial buffer 1 2 Station Speed Dial buffer 2 0 Station Speed Dial buffer 10 53 4 Dial the Access Code e g 9 if required 5 Dial telephone number you want to store up to 24 digits Note Valid entries are 0 9 and To enter a pause press MIC To store a Flash press Recall 6 Press Hold 7 Enter the name associated with the Speed Dialing number display telephones only Use this keypad digit O Oo Oa N OU RA OO N Conf Exit Key for Entering Names When you want to Enter characters er NA Enter characters A C
40. llback Automatic Answer you must press the ringing line appearance to place the call To cancel a Callback 1 Press the idle Speaker key and dial 770 OR Press the Camp On key Service Code 751 35 2 14 THU 3 15PM CAMP ON STA 12345678 Message Waiting To leave a Message Waiting 1 Call a busy or unanswered extension 2 Dial 0 or press the Message Waiting key Service Code 751 38 3 Hang up 2 14 THU 3 15PM MSG gt gt gt STA 12345678 To answer a Message Waiting Note When you have a message your Message Waiting LED flashes 1 Press the Speaker key and dial 0 OR Press the MW softkey or Message Waiting key Service Code 751 38 2 14 THU 3 15PM 12345678 STA 12345678 MW Menu MW from STA 12345678 Call Cncl Note Jf the called extension does not answer dial 0 or press your Message Waiting key to automatically leave a message To cancel all your Messages Waiting Note This includes messages you have left for other extensions and messages other extensions have left for you 1 Press the Speaker key 2 Dial 773 3 Hang up To cancel the Messages Waiting you have left at a specific extension 1 Press the Speaker key 2 Dial 771 3 Dial the number of the extension you do not want to have your messages 4 Hang up OR Press the Cncl Softkey Tone Override To send off hook signals to an extension busy on a call Note Your e
41. mpleted a confirmation tone will be heard and the display will show completed 48 6 Press the Speaker key twice CODE RESTRICTION DIAL BLOCK To set Dial Block 1 Press the Speaker key 2 Dial 600 default 3 Dial the 4 digit Dial Block Code user defined 4 Dial 1 Note The confirmation tone is heard 5 Press the Speaker key to hang up To release Dial Block 1 Press the Speaker key 2 Dial 600 3 Dial the 4 Digit Block Code 4 Dial 0 Note The confirmation tone is heard 5 Press the Speaker key to hang up Note At default Dial Block restriction Class per Extension is denied ACCOUNT CODE ENTRY To enter an Account Code any time while on a trunk call The outside caller cannot hear the Account Code digits you enter You can use this procedure if your system has Optional Account Codes enabled You may also be able to use this procedure for incoming calls 1 Dial OR Press your Account Code key Service Code 751 Code 50 2 Dial your Account Code 1 16 digits using 0 9 and LINE 001 Enter Account Code Conf Rpt Sav Trf Note Jf Account Codes are hidden each digit you dial shows as a character on the telephone display 3 Dial OR Press your Account Code key Service Code 751 Code 50 49 To enter an Account Code before dialing the outside number If your system has Forced Account Codes you must use this procedure If it h
42. n the screen according to the call handling process 6 Help The user can press this key followed by a programmable key to Check what Line or Programmable Feature is programmed on the key 7 Page Switch Switches the between the Telephone Mode page and the Line Keys function page Recall Press key to finish an outside call and hear the dial tone With Centrex trunks press the recall key to hook flash the line 8 9 Feature Used to activate any features as terminal setup functions 10 Answer When LED on this key is flashing press key to answer a waiting call 18 11 Mic Press the key to Mute Un Mute the speaker and or handset 12 Menu From this key the user can access to the functions not normally used such as terminal settings downloads and access to XML applications easily 13 Cursor By using this Key DT Series user can access to various features with simple operation 4 way Scroll UP key Volume UP key Enter key Shortcut key 4 way Scroll LEFT key Redial key CID Scroll 4 way Scroll RIGHT key Directory key 4 way Scroll DOWN key Volume DOWN key For DT330 Series two lines of menu items can be displayed at a time For DT730 Series three lines of menu items can be displayed at a time The following figure shows the menu screen for DT330 Series Use Up or Down key to scroll to the item User Menu Menu of Menu 1 2 ap DT330 2 Directory
43. ne Ke Name and Number Refer to y information note Feature Key Feature Name i o HOLD hy note Blink One Touch T Name Refer to Note Speed Dial Key _ N inber Information note e Others Hold r Note Maximum ll characters including icon Maximum 13 characters excluding icon e Recall Aj P Icon T Blink c Page ke N 8LD display has four pages 8 Programmable ote gt j Feature keys per page Page Icon Key indicates 5 currently displayed page The user can switch the Feature Key display from page 1 to 4 by using the es Incoming Ringing During Conversation Individual Page Switching Key Use l 9 g Key ie Black background indicates e Conference mm Feature Key 1 8 curently displave Gade During Conversation Other pepe pags Party Use 2 Feature Key 9 16 e Active Feature Under a setting of feature key like a Call Forwarding 3 Feature Key 17 24 Others lt gt 4 Feature Key 25 32 Key is busy example if Steady Lit programmed as a virtual extension and the virtual extension is busy 17 3 Programmable Keys These keys can be programmed as Flexible Line key Programmable Feature Key by Web PCPro Exit The user can exit from a screen mode by pressing this key 4 5 Softkeys Any feature shown at the bottom of the LCD is available The appropriate feature key is displayed o
44. ng 1 3 a second screen prompts for the tone pattern 1 4 TONE No Tone Range 1 Ring Tone 1 Ring Tone 2 Ring Tone 3 Melody 4 Melody 5 Melody 6 Melody 7 Melody 8 j N OO Al Po N STEP 4 Press Speaker to hang up 25 This page is for your notes 26 3 Basic OPERATION Login DT700 Series Only Logout DT700 Series Only When login mode is activated the following procedure is required Press the preassigned Logout Feature Key on the terminal Enter login code and press the Set softkey Note This location is an example Login ID 2000 Note Logout button is assigned by data setting at the ECP Enterprise Communication Password Platform Cancel BK Set OK Enter the password and press OK softkey 28 APR MON 8 45AM 101 STA 101 Login ID 2000 List Dir ICM Prog Password kik Cancel BK Set OK LOGOUT is displayed on the LCD of the terminal If the login code is accepted display changes to normal idle status LOGOUT GEAM 28 APR MON 8 45AM 28 APR MON 8 45 101 STA 101 101 STA 101 L OUT List Dir ICM Prog Press the Logout Feature Key on the terminal again 27 To Start Security Mode DT730 Only Press the Lock Key on the DT730 The following message is displayed on the LCD Cancel OK Press the OK sof
45. o use Repeat Redial if the outside party you call is unavailable or busy 1 Place a trunk call Note Listen for busy tone or Ring No Answer 2 Press the Feature Redial keys OR Press the Repeat Redial key Service Code 751 29 Note The Repeat Redial key lights while you wait for the system to redial 3 Press the Speaker key to hang up Note 1 The system periodically redials the call Note 2 System programming determines the waiting time and the number of redial attempts 4 Lift the handset when the called party answers Note When using trunks with answer supervision the Repeat Redial feature automatically cancels Line 001 Repeat Dial Conf Rpt Save 00 27 To cancel Repeat Redial 1 Press the Feature key 2 Press the Redial key OR Press the Repeat Redial key Service Code 751 29 2 14 THU 3 15PM Cancel Repeat Dial List Dir ICM Prog Caller ID Answer Receive incoming ringing or a transferred outside call 1 Review the telephone display for the calling party s name or number 2 Answer the call accordingly Temporary Memory An unanswered call will cause the Call History key Service Code 751 08 to flash indicating a new call has been placed in the temporary memory If enabled in programming the telephone s display will show Check List Line 001 NEC America 2142622000 Conf Dir ICM Prog 41 1 Press the Call History key Se
46. one Call Indicator Lamp On the SV8100 this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left LCD Note 1 LCD Liquid Crystal Display provides DT Series activity information plus data time and Softkey Operation The LCD on DT310 DT710 has 24 character 28 character 3 line capability 28 APR MON 8 45AM STA101 Prog 101 List Dir ICM The LCD on DT330 DT730 has 28 character 4 line capability Top line is used exclusively for the status icons A Ea M lt gt 28 APR MON 8 45AM STA101 Prog 101 List Dir ICM 4 Exit The user can exit from a screen mode by pressing this key 5 Softkeys Any feature shown at the bottom of the LCD is available The appropriate feature key is displayed on the screen according to the call handling process 6 Help The user can press this key followed by a programmable key to check what Line or Programmable Feature is programmed on the key 7 Programmable Keys These keys can be programmed as Flexible Line key Programmable Feature Key by the Telephony Server Administrator For the SV8100 the programmable keys can be set by WebPro PCPro Handset Pro and the user can also set them 8 Recall Press key to finish an outside call and hear the dial tone With Centrex trunks press the recall key to hook flash the line 9 Feature Used to activate any fe
47. quipped on DT730 only Note Lock button is equipped on DT730 only DT330 DT730 DESI Less 8 Button without LCD i SEE OOOOH OC OL Keys And Parts DT310 DT710 2 Button without LCD m5 NEC 3 4 ana ees 5 T 6 Gee Ge 8 9 11 10 14 13 12 1 Call Indicator Lamp Lamp at top corner of DT Series Display flashes when a call terminates to the terminal or when a message has been left On the SV8100 this lamp flashes fast when a call terminates to the terminal and flashes slower when a message has been left 2 3 4 5 6 7 8 9 Programmable Keys These keys can be programmed as Flexible Line key Programmable Feature Key by WebPro PCPro PhonePro Recall Press key to finish an outside call and hear the dial tone With Centrex trunks press the recall key to hook flash the line Feature Used to activate any features as terminal setup functions Redial Last Number Call Speed Calling Station Group Press key to activate redial feature Conf Press key to establish a three way conversation LED on key lights when key is active Answer When LED on this key is flashing press key to answer a waiting call Mic Press the key to Mute Un Mute the speaker and or handset LED on this key lights to show the k
48. rvice Code 751 08 or press the LIST Softkey and CID Note The last addition to the list is displayed 2 Press the Arrow Down Softkey to scroll through the list of numbers in memory 3 Press the DEL Softkey to delete the entry and scroll to the next entry 4 The Call History key will remain on as long as entries remain in memory 5 To place a call back to a number in the temporary memory list with the number to be dialed displayed press a Line or the Speaker key Note The outgoing call is placed 2 14 THU 4 32PM 12345678 Conf Dir ICM Prog LIST MENU Redial CID CALL PICKUP Group Call Pickup To answer a call ringing another telephone in your Pickup Group 1 Pick up the handset or press the Speaker key 2 Press the Group Call Pickup key Service Code 751 24 OR Dial 756 or Note Service Code can pick up any call in the group plus any Ring Group calls Service Code 756 cannot pick up Ring Group calls 2 14 THU 4 32PM Call P U STA 87654321 Conf To answer a call ringing a telephone in another Pickup Group when you do not know the group number 1 Pick up the handset or press the Speaker key 2 Press the Group Call Pickup key Service Code 751 25 OR Dial 769 To answer a call ringing a telephone in another Pickup Group when you know the Group Number 1 Pick up the handset or press the Speaker key 2 Press the Group Call Pickup key Service
49. the trunk LIST MENU busy indication Redial CID 1 Dial or press Trunk Queuing Camp On key Service Code 751 35 Speed Dial System Group Station To dial a Station Speed Dial number 2 Replace the handset 1 Press the Speaker key Note When a line is available your telephone will ring lift the handset and place the call 2 Dial 7 default Service Code Last CO PBX Number Redial Note To preselect press a Line key in step 1 instead of Speaker 1 Without lifting the handset press the Redial key kodal 3 Dial the Station Speed Dial buffer number 0 9 1 Station Speed Dial buffer 1 2 To redial the last number press 2 Station Speed Dial buffer 2 OR 0 Station Speed Dial buffer 10 ee Note 1 7he stored number dials out Search for the desired number from the Redial List by pressing the List Softkey and then the Redial Note 2 Unless you preselect Trunk Group Routing Softkey selects the trunk for the call The system may optionally select a specific Trunk Group for 3 Press the Up Arrow Down Arrow or VOLUME UP the call VOLUME DOWN keys to search for the desired Note 3 If you have a DSS Console you may be able to number press a DSS Console key to chain to a stored number 4 Lift the handset or press Speaker to place the call 31 To dial a Station Speed Dialing number 1 Press the Speaker key 2 Dial 2 default Service Code OR Press the Redial key pe OR Press t
50. tkey to start Security Mode 28 To Cancel Security Mode Display the Password Entry screen by either of the following operations e Press any key while the screen server is activated e Press the Lock Key while the Lock icon is displayed on the LCD Password Passwd DEL Cancel OK e Input security password The Lock Key LED is extinguished and Security Mode is canceled 4 FEATURE OPERATION ANSWERING CALLS Ringing Calls 1 Lift the handset 2 Start conversation Note When assigning the Delayed Ringing feature incoming calls will first ring at a primary station If the call is unanswered after a preprogrammed time interval calls will also ring at the assigned secondary station Ringing Calls to a Second Incoming Extension CAR VE Key 1 Lift the handset 2 Start conversation Note 1 4 Second Incoming Extension key must be assigned to appear and ring Note 2 4 Line key must be available to answer an incoming outside call 2 11 MON 10 15AM TALKING TO STA 12345 Conf 29 Answering Outside Calls Using the Answer Key 1 2 4 Receive outside call Press the Answer key Talk with the incoming calling party When additional outside calls are received press the Answer key to place the current call on hold and connect the multiline terminal user to the next call Line 001 Ringing List Dir ICM Prog Line 001 00
51. up the handset or press the Speaker key 2 Dial the Call Forward Busy No Answer Service Code default 744 OR Press the Call Forwarding Programmable Function Key Service Code 751 13 3 Dial 0 Cancel 4 Press the Speaker key or hang up To set Call Forward Both Ring at a forwarding station 1 Pick up the handset or press the Speaker key 2 Dial the Call Forward Both Ring Service Code default 745 OR Press the Call Forwarding Programmable Function Key Service Code 751 14 3 Dial 1 Set 4 Dial the destination extension number CF Both Ring 12345678 To cancel Call Forward Both Ring at a forwarding station 1 Pick up the handset or press the Speaker key 2 Dial the Call Forward Both Ring Service Code default 745 OR Press the Call Forwarding Programmable Function Key Service Code 751 14 3 Dial 0 Cancel 4 Press the Speaker key or hang up SELECTABLE DISPLAY MESSAGING To select a message 1 Press the Speaker key 2 Press the Text Message key Service Code 751 18 01 20 IN MEETING UNTIL 08 48 STA 12345678 List Dir ICM Prog 47 3 Use VOL UP or VOL DOWN keys to scroll through the messages 4 For messages 1 8 and 10 enter digits to append the message if needed Note You can append messages 1 8 and 10 with digits e g the time when you get back You enter the time in 24 hour format No Messa
52. xtension may send off hook signals automatically 1 Dial OR Dial 709 2 Press the Off Hook Signaling key Service Code 751 33 Note 1 You hear Ring Busy Tone Note 2 The called extension hears Call Alert Notification To answer Tone Override 1 Receive Tone Override 2 Press the Hold key and talk with the party 2 14 THU 3 15PM CALLING STA 12345678 Voice MW 38 Department Step Call To make a Step Call 1 Place a call to a busy Department Group member OR Place a call to a Department Group pilot number 2 Dial Department Step Code 2 to call the next available Department Group member 3 Repeat step 2 to call other Department Group members Voice Over To initiate a Voice Over to a busy extension 1 Press the Voice Over key Service Code 751 48 OR Dial 6 Note You hear an alert tone and the Voice Over key flashes You can talk to the called party after the alert tone ends To respond to a Voice Over alert tone to your extension Note You can only respond if you have a Voice Over key 1 Press the Voice Over key Service Code 751 48 Note The Voice Over key lights steadily green and you can talk to the interrupting party To return to your original call 1 Press the Voice Over key Note 1 Your Voice Over key flashes red when you are talking to your original call CO PBX DIALING OPTIONS Save Number Dialed To save the outside number you
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