Brazil Service – User Guide
Contents
1. US 11 41 60 days CLP 10000 US 19 00 90 days CLP 15000 US 28 52 90 days If you do not recharge your account within 6 months your Mobile phone number will be recycled The 6 month period begins on the day you register your Chile prepaid SIM card and load your first airtime voucher 22. Chile Service User Guide by Entel ACTIVATING YOUR SERVICE This SIM card and service may ONLY be activated once you arrive in Chile It is very easy to activate your new service Just follow the instructions below and you ll be ready to call once you reach your destination Travel to your destination Break out the SIM Card from the plastic card Insert the SIM Card into your phone Switch your phone on PUNE To activate the service please Dial 103 and press send then follow the voice prompts Note A Chilean National ID is not required to activate the SIM If you do not have a Chilean National ID please enter 111111111 at the prompt HOW TO RECHARGE ADD AIR TIME To recharge your Chile service please Locate the recharge voucher code Enter 114 12 digit voucher code then press yes ok send OR Dial 103 then press 1 and 4 Enter your 12 digit voucher code when prompted At your destination you can add your airtime and may purchase additional airtime in form of scratch cards where you will need to scratch off the gray protective layer to reveal your recharge voucher code MAKING INTERNATIONAL CALLS To make an international call simply enter 00 country code area code phone number For example to call Telestial you would dial 0018582742686 To call fixed lines within Chile you will need to enter a 0 followed by the area code and phone number For example to call to Santiago area cod
3. e 2 number 255 5555 you would dial 025555555 Mobile numbers in Chile do NOT have an area code RECEIVING CALLS Family amp friends need to dial the international direct dialing prefix for the country they are calling from followed by your new number For example from the US Canada they should dial 011 56 Chile and your new number bar the leading O zero BALANCE To check your balance please Enter 103 then press yes ok send 4 You will see your remaining balance on screen 1t You have one free query per day Additional queries are CLP 50 each CUSTOMER SERVICE To reach customer service please Dial 103 free of charge from your mobile From a land line please call 600 3600 103 We are available to you 24 hours a day 7 days a week VOICEMAIL To activate your voicemail please Dial 124 and record your greeting message after the beep When you are finished press Once your greeting was repeated press 2 to save it To change your greeting message please Dial 124 then press 1 to record your greeting message When you are finished press Press 2 to save it or 3 to delete your greeting message To listen to your voicemail please Dial 123 from your mobile SERVICE EXPIRATION The validity period of your recharge voucher will depend on the amount you chose to recharge Please consult the table below Recharge Amount Validity Period CLP 3500 US 6 65 30 days CLP 5000 US 9 50 60 days CLP 6000
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