Phontage User Guide
Contents
1. Preference Codec System Codec applied to the System Web Admin Go To Tray Ctrl Language arll verify using PGM 132 6 723 Exit Chrl Alt Dialing Rules 5 1 2 5 Language Phontage supports multiple languages English is the default and a Local Language can be designated The Local Language is translated from English and edited into the language txt file located in the Phontage program directory For additional help access the language txt text file in the Phontage folder Selecting Language will display the English Local Language selection box with the present mode checked When selecting the desired language the Phontage will automatically change all text and messages to the desired language 5 3 Phontage Desktop 5 1 2 6 Dialing Rules When placing an outside call from the Phonebook or Call Log screen Phontage must include or Access Code dc ER co PEX remove certain dial codes to assure proper dialing E NEEN 2 through the System When a number is selected Area osi International from either screen the system will compare the Mo number to the dialing rules codes The dialing D rules country and area codes are compared to the number and if matched are deleted from the cron toma number If not matched the appropriate LD or TO International codes are inserted preceded by the Pause Time ms if P or is found PBX and CO or IP line access codes Codes are entered in the Dialing Rul2. To open a selected database 1 Click on Open from the Phonebook Management menu 2 Select a database the file format of the database must be consistent with the cds file format of the Phontage database lf a different file type is selected a warning message will be returned Various contact manager applications employ different data formats To permit use of common formats Phontage allows you to import databases from Outlook GoldMine ACT or Excel applications When imported the database format is modified to match the Phonebook database and displayed in the Phonebook window To import a database 1 Select Import from the Phonebook menu 2 Select the application type Outlook Gold Mine ACT or Excel 3 Select the database lt may be a good idea to save a copy of the Phonebook database as a back up copy or for future use To save a copy of a database 1 From the Phonebook menu select Save As 2 Select a folder if different than the Phontage folder 3 Select the filename 4 Click on the Save button The Phonebook database can be exported for use in other applications including Outlook Gold Mine and ACT or Excel To export a Phonebook database 1 From the Phonebook menu select Export 2 Select the application type Outlook Gold Mine ACT or Excel 3 Select the database Phontage Desktop The Phonebook can be synchronized with an external Outlook Gold Mine or ACT database automatically Each tim
3. from the 2006 04 20 Unknown 9010233822760 System or carrier ce 2006 04 21 David 4972 Call T T f Call Ze 2006 04 21 Darid 4972 ou Lype o ype 0 a 2006 04 21 Cabin 4972 icon Incoming Outgoing and Answer No Answer Duration duration the call was connected or ringing in hours minutes and seconds The Toolbar at the top of the Call Log window allows the user to place a call and manage the Call Log database To place a call from the Call Log window 1 Double click on the record to place the call OR 2 Selecta record 9 3 Phontage Desktop 3 Click the Phone icon Phontage will place a call to the phone number of record To copy a record to the Phonebook 1 Right click on the desired record 2 Click Add New Phone Book To delete an entry from the Call Log list 1 Select the Delete or Delete All icon to remove the record the user will be asked to confirm the record deletion 2 Click OK 9 3 Recorded Call List Phontage allows the User to record a conversation onto the PC hard drive Recorded conversations can be reviewed after recording In addition voice memos can be added to the recording and sent via email as attached wav files The folder for recorded files can be changed by user with Recording LA lbe activated from the Sl Phontage Tools item in the Application Sg Pl a D Menu bar from the Info amp Video LE UE QJ Console Record button using the Voice EE Eet Mane phon Text c
4. Select a Date amp Time from the drop down menu Enter the desired message in the Contents box Click on the Send To Email button Phontage will register the Conference Room and send an 9 5 Phontage Desktop Email to the listed receivers To join a Conference Room Conference Room Ve 1 From the View menu select LI create Enter Conference Room Room Number Ka Click on the Enter tab Access Code Z gege Enter Room Number and Access Code if applicable Memember s in the room 4 Click on the Join button the lower gt box of the screen shows others E KR Kim who already are participating in the Conference NOTE PECS LIK and ipLDK100 300 600 support auto creation of Conference Room numbers When using other systems the room number will need to be entered manually For all systems the Conference Room number should be entered to remove the room from system 9 5 1 Enhanced Conference Room Phontage supports the following Conference Room Conference Room Selection list functions Status Creator oF All Conference Room List Number 591 Created 100a Myselr 1 V E Each Conference Room Status SE Created Vacant varan Each Conference Room Creator vacant Wacant Number Name Vacant The number of Participant vacant Cancel To Create Conference Room 1 Click on fa button the geg Conference Room List screen will be deel Deem Erter displayed cancer for a 2
5. Ze Ss Phontage Desktop Installation and User Guide Ericcson LG Brand Please read this manual carefully before P operating System Retain it for future reference 2 LG ERICSSON Phontage Desktop Revision History Issue 1 12 22 06 Phontage production release D OAp 12 15 06 Issue 1 12 10 07 Add limitation for call recording Issue 2 02 15 08 iPECS P5 Features Added Issue 3 04 15 09 Add limitation for Voice Mail Backup 05 10 09 Changeable folder path for recorded files 05 10 09 Add snoozing feature on the schedule dialing confirm window 05 10 09 Supported by iPECS CM amp MG 09 09 10 Add an option for answering dropping a call by ENTER Key 09 09 10 Add an option not to update Dialing Rule automatically 02 14 12 Notice about UAC User Account Control is added 09 03 12 Phonebook Search based on Case sensitive Case Insensitive Corporate Identify changed Copyright 2010 Ericsson LG Co Ltd All Rights Reserved This material is copyrighted by Ericsson LG Co Ltd Any unauthorized reproductions use or disclosure of this material or any part thereof is strictly prohibited and is a violation of Copyright Laws Ericsson LG reserves the right to make changes in specifications at any time without notice The information furnished by Ericsson LG in this material is believed to be accurate and reliable but is not warranted to be true in all cases PECS is trademarks of Ericsson LG Co Ltd All other brand and product names
6. and application can be shared for a collaborative session using presentations drawings documents etc The Sharing button will display the Sharing Master screen Only active or minimized files can be accessed by the Phontage sharing application To share an application file E Sharing Mast A 1 Click on the Sharing button SR 2 Select the file from the Sharing Application Phontage Ddoc M Master screen Application drop down FormSharingMaster o list Frame Interval Phontage D doc Microsoft Word 3 Click on the Start button to begin the sharing session Sharing Remote _ k Microsoft PowerPoint K 30 presentation RI ppt Oe EEES AAA AOS be KA Mi ley D i Overview a E on Interfaces Lo Electronics Inc The Sharing Remote window includes a Menu bar at the top When a User is given control the file title turns to a red color The connected party may be allowed control for input and 6 4 Phontage Desktop locally storing the file To shift the controlling user 1 From the Sharing Master screen click on the Handover icon 2 Select the desired User by clicking on the adjacent radio button the title in the upper menu bar will turn to a red color Files are automatically sent from the Controller Master User s Phontage to the other party periodically The interval is from 1 to 10 0 seconds 5 seconds is generally acceptable for most collaborative work while longer periods ar
7. and Limitations The Phontage generally operates in the same manner as a traditional Ericsson LG IP Phone There are however several user programmable functions which are not supported due to differences in the platform e PC versus IP Phone The user programmable functions not supported by Phontage include Station Answer mode Does not support Intercom Call Announce supports only Privacy for the Station Answer mode Station Ring Download Can not download ring tone files from the System however the Phontage User can change ring tone files stored in the Phontage folder refer to Section 5 1 2 9 Audio source control A single audio path is only available and thus cannot support the dual path headset and speaker controls available with the traditional Ericsson LG IP Phone Call Recording Only one call can be recorded at a time Likewise 3 Party recording should not be used because it will have an effect on the recorded speech Phontage Desktop 2 Installation and Setup Set up of the Phontage is a four step process 1 Connect the PC to the Host System 2 Install the Phontage application on the User PC 3 Install system lock key 4 Login to complete System registration of the Phontage Completing the login and registration process may require assistance from the system administrator to adjust any necessary settings The System will require a User ID and Password Also for remote users Phontage will requi
8. are trademarks or registered trademarks of their respective companies Phontage Desktop 4 Table of Contents MFO GUC HOM EE 1 1 1 User Pl ogramming Kee WT Edel EE 2 Ier nana Sl Drain 2 1 Zed System REQUIEM oo 2 1 2 2 supported Operating SYSTEMS nstiuda dd iaia 2 1 2 3 SA EE 2 1 2 4 Applicaton INS le ed o 2 3 23 System LOCK KEY aca dador 2 4 2 6 OGIO REJIS MA ION nin loli ia old 2 4 2 6 1 LOGI an O Pea eee enn eee 2 4 2 6 2 NEtWOrk amp Prole SCTUNG ius std 2 5 2 6 3 Registration POCOS Sui dile 2 6 27 COMME CONS ee EE 2 6 AO A Elo ES OV CIVIOW OOO eege 3 1 3 1 Application Meni e EE 3 1 3 2 Quick call Menu Daiana dolida 3 1 3 3 Simple eet EE 3 1 3 4 Os VIDE Oi CONS ONG acaricio llei 3 1 3 5 Basic Gall SOMO MENU Date A ita 3 2 3 6 WWIACOW VIEW ICON Menu Da a do 3 2 QUES MED ponia 4 1 4 1 Safer et A A tacanan eassaues stacoameacseetien 4 1 4 1 1 E e De Ee VE 4 2 4 2 Ree a C EE 4 2 4 3 1 DIANO EE 4 3 POOPIE ATION MENUDO 5 1 5 1 EE 5 1 5 1 1 EA EE 5 1 GK SSN E 5 1 5 1 3 A A A 5 8 5 1 4 WPAN SD AFCA VINO West aoas taa a oa sai a a apana eaaa 5 8 5 1 5 COTO Ne EE 5 8 5 1 6 EE 5 8 5 2 te 5 9 5 3 leie Gu EE 5 9 5 3 1 Biet wiele as 5 9 SE Shon C t Management srine dlls 5 11 53 3 Galas CM asec cso hss ened sacs iii 5 11 Phontage Desktop 5 3 4 Favornte Contact Dialer EE 5 12 5 3 5 VOICE RECO EE 5 12 5 3 6 A eco ne ee re ea EMO SPY SD SOU ne PR TE eo 5 12 5937 APPUICANON SNA ais add 5 12 5 3 8 Gall eil e ias 5 13 5 3 9
9. check boxes 5 Click Send to deliver the message NOTE Station Lists window is for only iPECS LIK system And Fixed Line SMS can also be sent by this window for iPECS CM and MG 8 3 2 IM Window The M window sends and receives an instant messaging dialogue between the parties connected in a Video cam call In the M window you may initiate or interact in an IM dialogue with other internal users connected during an active call To use the window 1 Select the Text Message button if needed select the IM tab to show the M window 2 Type message and select SEND 4 Phontage 120 EEN File view Tools Help T oo gt lt ou CALL FROM STA 102 JUL 1506 02 35 pm Ok line nee See vou then Text Message Window access button To adjust fonts 1 Click on the Character icon bottom left and select the desired font characteristics NOTE Only available on the PECS LIK P5 CM or MG system Phontage Desktop 9 Window View Icon Menu bar The Window View Icon Menu bar gives quick access to the various optional windows of the Phontage application Tare E a I Name in Dat ime 4 i Phone number Company I Allen Wolfre 4 82 031 1222222 CO 003 STATIO Room Number 591 APR 21 66 co 005 co 006 CO 007 Access Code Tt CO 009 co 010 LOOP Subject Meeting 4 STA 2000 STA 2001 STA 2002 CO 004
10. for viewing and use bis WE Go To Tray Ctrl Alt G Language V Exit Ctrl Alt X Dialing Rules i Phonebook Search P DEDO C ZER e a KZ Popup 4 Outlook E Differential Ring off P Phone x Audio Hook Switch Setting 5 1 2 10 Differential Ring The Phontage comes equipped with 4 ring files for notification of internal and external calls Each ring file is a wav encoded audio file The User may select the ring tone from one of these files or upload a wav type file for audible alerting NOTE Standard wav or mp3 files are supported Supported wav files should be 8 or 16 bit encoding mono or stereo at 8 0 11 025 22 05 and 44 1 KHz sampling Bell Sound ES callPius Sound ring wav a tope CallPius Sound Wring2 way a Listen CallPlus Wound Wrings wav a Listen CallPlus Wound Wringd way a Listen To cares selecting Differential Ring from the Setting sub menu will open the Bell Sound screen To change a Ring tone file 1 Click on the spyglass icon next to file to be replaced 2 Select the desired wav or mp3 file from the PCs file system and click on the Change button 3 Click on the Listen button to hear the selected ring tone 4 Click on the OK button to close the Bell Sound 5 6 Phontage Desktop To select a Ring Tone for use Open the P Phone window refer to Section 9 7 Click on the PGM fixed feature button Dial 1 for Ring Tone Selection Dial 1 for I
11. from Control Panel Program Add Delete Then repeat step 1 above C Users username _ appdata local virtualstore Program Files Phontage C User _userid_ appdata local virtualstore Windows System32 SysVer cfg 2 3 System Connection A PC running the Phontage application may be connected to the System either as a local or remote device Connecting as a local device requires Phontage connect to the same LAN as the host System When connecting as a remote device the User ID and Password must be pre registered in the System database refer to 2 6 2 for remote operation set up information 2 1 Phontage Desktop Figure 2 3 illustrates the connections to the System Remote Phontage LG Mortel IF Phone Figure 2 3 Phontage Connections 2 2 Phontage Desktop 2 4 Application Installation When the Phontage CD ROM is added to the CD ROM drive of the PG an auto execute Welcome to the InstallShield Wizard for program will start and the install Wizard should JIE Phontage appear To install the Phontage Application perform the following Steps 1 At the InstallShield Wizard screen for i WARNING This program is protected by copyright law and Phontage click on the Next button ii isis ie Phontage InstallShield Wizard The InstallShield R Wizard will install Phontage on your computer To continue click Next IS FNVIMAaYyge ISANE YriZzara Customer Information Please enter your information 2 Ente
12. last item in the View menu View Toolbar controls the display of the Window View Icon Menu bar Checking the View Toolbar enables display of the Icon Menu bar at the bottom of the Phontage Main Window 5 3 Tools Menu From the Tools menu you manage the Phonebook Short cut keys and Call Forward settings In addition Recording Video cam Calls and Application sharing functions can be activated in the Tools menu 5 3 1 selecting Phonebook Management Phonebook Management 4 Phontage 3000 File View Phonebook Management Short Cut Management Call Assistance Favorite Contact Dialer Voice Record Ctrl Alk R Video Display Chera lt Application Sharing Ctri lt s Forward Email Fixed Line 5M5 LEAF Search Audio Tuning Wizard item from the Tools menu will present the Phonebook menu for to opening a new or existing database saving a database synchronization with an external database detail in Section 9 1 importing or exporting a database or maintaining Using the Phonebook is described in more The User may open a new blank database for use with the Phonebook window Select New from the Phonebook Management menu 2 Selecta folder location 3 Enter a filename 4 Click on the OK button to save 5 9 Phontage Desktop The User can select the database used with the Phonebook window Once selected the database is used for Phontage Phonebook until a new selection is made by the User
13. on the Schedule Dial screen the Schedule Ge 7118 2006 2 59 37 PM DH Cha 482 3333333333 Mortel de 745 2006 4 00 51 PM Kylee Dialing Manager screen will display Enter the Name and Company Scheduled Dialing Manager Enter the phone number required Mame SSES entry Phone Number 414444440 el l Company FO Click the pull down Date Time menu Date amp time 7 15 2006 4 00 51pmM select a date from the calendar and the A AS time menu date 8 time are required AA EAS entries Click OK to save To delete an entry from the Scheduled Dial list 1 2 Select the Delete or Delete All icon to remove the record the user will be asked to confirm the record deletion Click OK 9 5 Conference Room Window Phontage includes the Conference Room feature where you can set up or join a Conference Room scheduled Conference To set up a eg Conference Room Room Mumber Ei 1 Select Conference Room from the acess Coie bo Create Delete View menu Subject Meeting Select the Create tab Recevier david Kk R Kim Enter an Access Code if desired Date Tine 2006 04 21 23 5 52 22 El Contents On Time 2 Press Create button the Room number will be automatically given from the system Clear Send To Email To send an Email notification of the Conference GIE Se YS On the lower part of the Create tab enter a Subject Select and enter the Email addresses for the Conference invitees
14. or the Simple Favorites list or using the PC keyboard to enter a number or Phonebook name 3 3 Simple Favorites List The User can populate the Simple Favorites list with commonly used names and numbers Using the PC mouse to select a list item and the handset icon will place a call 3 4 Info 8 Video Console Icons at the top of the Info amp Video Console maintain a count of Voice Messages and SMS messages not heard or read as well as a count of missed calls The icons may be used to quickly access the Message Lists screen The Console displays either the time of day or a monthly Calendar which will show appointment dates in bold ink The Calendar links to Outlook scheduler allowing appointments to be added or modified from Phontage The Record button can be used to record a conversation and store the recording on the local PC hard drive The recording can be reviewed sent as an E mail attachment with a commentary or deleted 3 1 Phontage Desktop The Phontage supports Video communications with an automatic link to a standard PC camera Activate the video camera using the Video button for a preview then open the channel to send real time video to the remote party As an additional convenience to business Users files may be shared in a collaborative multi party conference session each party has access to and can edit the application file over the Phontage link Select the Application Sharing icon then select from the open file lis
15. to 099 4 Enter the number to be dialed Flexible Button 19 5 Enter an optional Description display label for the Flex Button 6 Click on the Save button NOTE lf a Flex button is assigned for Paging the Speakerphone must be activated prior to selecting the Page button And the assignment should be done in idle state NOTE It is recommended to avoid assigning flexible buttons from 44 to 47 if you want to use Phontage as ezAttendant Because flexible buttons range from 44 to 47 are reserved only for ezAttendant s dynamic buttons 9 9 Phontage Desktop 10 PECS System Integration Features The PECS system supports special functionality employing the special characteristics of the Phontage PC as a terminal The integration of the PECS system and Phontage PC enables enhanced audio file capture and management features including 1 Automatic Call Recording Phontage or 3 party 2 Voice Mail Back up Station 10 1 Automatic Call Recording When enabled in the PECS system conversations of the Phontage and or other gr party PECS users are recorded to the hard drive of the Phontage PC Automatic recording is assigned under PGM 112 of the PECS system Other stations in the system may be assigned to record conversations to the Phontage 3 party recording Recorded conversations are managed from the Recorded Call List shown which will indicate the Date Time and Station number s that was party to the convers
16. CO 008 LOOP STA 2003 Recevier GHI STA 2007 STA 2011 2 5 STA 2004 STA 2005 Date amp Time 2006 04 21 2 8 9 Home 0 Contents On Time E STA 2008 STA 2009 e STA 2006 STA 2010 a Optional windows include Phonebook Call Log Recorded Calls Schedule Dial Conference Room IP Phone Flex Buttons Only one of the database windows Phonebook Call Log Recorded Calls Schedule Dial and Conference Room can be opened at a time One database the P Phone window and Flex Button window can be opened simultaneously Most window sizes are adjustable except P Phone window 9 1 Phonebook Window Phontage maintains a Phonebook database of your contacts other Users and external Contacts may be listed in the Phonebook Use the Phonebook to place calls and send Emails to contacts selected from the database Contacts can be searched sorted and managed using button on the Phonebook Toolbar When a record is added edited or deleted in the Phonebook Phontage can also update synchronize with the original source database such as Outlook refer to Section 5 3 1 9 1 Phontage Desktop To call a number from the Phonebook Phone Book 1 From the Phonebook screen right E E Le i Main Number click on the desired record refer O Allen wWolfre 62 031 11111111111 to search 4 sort instructions 82 031 1222222 i 82 031 123123 2 Select the desired fu
17. FIVE last rai n 5 14 SO Fed WING SMS ae re Ge ee A 5 14 Sol EDAP SCAN sa o o mete eae desd 5 15 Sa AUE TANNOZ O si da 5 16 5 4 A A 5 18 5 4 1 PPP e o II ctapedvacbaosh selene accssauscnateses 5 18 5 4 2 Eegeregie 5 18 0 e e VOS CONS Olano 6 1 6 1 Reie 6 1 6 2 Message ICON E 6 1 6 3 CIOCK CAlENC ah VIEW AA ad 6 1 6 4 lei ee lait gen e odonda EE 6 2 6 5 El ie e EE 6 2 6 6 lee G E 6 3 6 7 Applicaton SANTA E Saco 6 4 7 Simple Favorites amp Connected Saa 7 1 7 1 Simple Favorites Contact LS unicidad ei lcd 7 1 7 2 een ME et EE 7 1 8 Basic Gall CoOnwoll MAU e E 8 1 8 1 Voume ei te oso 8 1 8 2 Call Handing A A A 8 1 8 3 ST ee ele 8 1 8 3 1 A A A tues tices area ace 8 1 8 3 2 IO Ke Tele 8 2 9 Window View ICON Menu bar 9 1 9 1 Phonebook WIN O Wii la acia 9 1 9 2 E A adc ae 9 3 9 3 Recorded Gall MIS EE 9 4 9 4 SCMEAUICG Dial VV NIG O Wisin aa dia 9 4 9 5 Conference Room WIN Wi 9 5 9 5 1 Enhanced Conference ROOM ccccccccsscccessssccessnsccessssescesseseessseecessseescseaeecesaeecesesaeseeesaeeeesesaeeeseaes 9 6 9 6 Dani elt oy al pops ica ee re eee ene nee 9 7 9 6 1 Makea Group Cala ds idas 9 7 9 6 2 Notification of Invitation for Group Call 9 8 9 6 3 DISPIAN WINGOW rs cioi 9 8 9 7 US O O CMR REE nay tO SnD 9 8 ii Phontage Desktop 9 8 FIGXBUTION VWVINGOW stots tc de lo tad 9 9 10 PECS System Integration Features 10 1 10 1 Automatic Call Recording x uni dd 10 1 102 VOICE Mall Tele Ee EE 10 1 ti Smart May
18. ICON Meno iaa 11 1 ili Phontage Desktop 1 Introduction Phontage is a multi media communication tool using a PC based application to link the operation of an on screen multi button telephone with other communications related PC applications Phontage is a PC desktop application that interfaces with the user via the mouse and keyboard All the features of the Ericsson LG IP Phone are available to the User In addition a Phonebook database with links to the User s Personal Information Manager PIM provides pop up windows for incoming Caller Identification Caller ID Phontage users can employ the Phonebook to place calls as well as manage contact records File Sharing allows multiple parties in a conference to view and manipulate files simultaneously Other special functions available to Phontage Users include Appointment scheduling SMS support Email and Call recording The Phontage application is available in three versions Basic Pro and Deluxe The Basic version provides a standard feature set The Pro version supports the Basic feature set and additional features such as video conferencing etc The Deluxe version includes the Pro feature set and adds recording and collaboration functionality The following chart lists the features and functions of each version NOTE The Basic version is supported on all Call Servers ipLDK PECS the Pro version Korea version only is supported on all Call Servers except PECS LIK CM and MG
19. Ring DTMF CO m o rtable level i If the volu me IS h igher th an Please adjust the speaker volume to comfortable level IF the volume is higher than necessary you may be troubled necessary the User may be troubled by the by the high sound when ring DTMF is generated You should hear a music playing now IF there is no sound high sound when a Ring DTMF is generated please check belows 1 Check iF ik is muted in this PC This window should play a ring sound allowing S SE the User to appropriately adjust the sound level peaker Volume lf the Speaker s setting is not suitable for generating a Ring DTMF the wizard will try to correct the problem If the problem is not corrected verify the following are working to remedy the situation Mute Status Zero Volume Status Pi Audio Tuning Wizard Communication Yolume Control Unplugged Jack Status p 99 Automatically the speaker and microphone s wrong settings Will be fixed For conversation And please adjust the speaker volume to suitable level You should hear what you are speaking now The Communication Volume Control screen assists the User in adjusting the speaker volume to comfortable level If the volume is louder than necessary echo may result when a ee user is in a conversation peaker Volume The Volume gain will be shown visually Microphone Volume will be controlled by the Phontage User is not able to change microphone volume 5 17 Phontage Deskto
20. Select the appropriate room and arcesscode create Delete press the OK button the Conference Room List window will be closed and an Bcelver FO the selected room number will be oo atime mersa H added to the Room No box Contents 3 Click the Create button a Clear Send To Email 9 6 Phontage Desktop The User can Delete or Join a Conference Room using the Conference Room List 1 Click on the Room you would like to Join or Delete 2 Click on one of the buttons shown below the Conference Room List to perform the desired function NOTE iPECS LIK P5 CM or MG is needed for this feature 9 6 Dynamic Group Call Group Call is used to make a conference group call easily using the Phonebook To use this feature the MCIM or something of MCIM should be running on the iPECS System The Group Call feature covers the following 1 Make a Group Call 2 Notification of Invitation for Group Call 3 Display Window NOTE iPECS LIK P5 CM or MG is needed for this feature 9 6 1 Make a Group Call Using the Phonebook a new Group Call p Phonebook can be initiated E JJ E To place a Group Call Name Main Mun Office Phone 1000 1 Select the appropriate records from RS iiis the Phonebook Phones 203 Make A Call Phonez 3610 Transter Screened 2 Right click on the selected names fl therPhaneta 4044 Transter Unscreened and select Start Group Call from the pop up menu Ma
21. and the Deluxe version is supported on the iPECS LIK CM and MG Systems o All Basic Features Plus All Pro Features Plus Login with ID and Password Video Conference 2 party Voice Mail Backup and Management Local Remote Connection Mode Video Data On Off Status 3 party Conversation Recording Flexible Buttons 24 Outlook Call Popup with Exchange Auto Call Recording including gra Server Party Multi language support Conference Management File Collaboration Application Sharing Call By Name Transparent Main Window function Internal Instant Messaging IM Chatting User SMS Short Message Call Assistance Window Flexible Buttons 48 Service Automatic Database Favorite Contact Dialer LDAP Search Synchronization Incoming Call Pop up window Smart Recent Call List Dynamic Group Call Hotkey Support Database Import Export User Connection Profiles Smart Tray Icon amp Menu Quick Call Menu Simple Dial pad pop up Display Mode Clock Calendar Phone Book Calling Phone Book Management Scheduled Dial and Notification Phontage Desktop BASIC PRO Korea only DELUXE O Ali Basic FeaturesPlus AllProFeaturesPlus User Call Log management E mail with Outlook Simple Favorites Contact List IP Bridge Fed Line SMS Audio Ting WiZ ss Preference Codec Selection Hook Switch Seng ll AS A O NOTE Features marked with may have minor differences depending on which System is used 1 1 User Programming
22. ard 5 Phontage install wizard will complete the Phontage application installation 2 5 System Lock key Prior to registration of the Phontage with the host System the host System will require installation of the Phontage software lock key This can be accomplished by the System administrator refer to the System Admin Manual for detailed instructions 2 6 Login amp Registration 2 6 1 Login To start the Phontage application 1 Select the Phontage shortcut AAN Login window 2 In the Login screen enter User ID and Password and check any of the option boxes to automate login GE Y Remeber User ID f i si Password h Remember Password number which the system will use for you if the number is available not supported on ipLDK System p Tray Start 3 In addition to Login information the Login screen can be used to access the Network Setting screen for defining the device environment refer to the following Section 2 6 2 Phontage Desktop 2 6 2 Network amp Profile Setting Network Settings accessed via the Login screen define the Profile Name Connection Mode Local or Remote and the IP address of the host system Network Settings 1 Select Network from the Login window 2 Select Local or Remote mode To modify 3 Enter the System IP address for remote connection In Local mode if the System IP Address is blank Phontage will use multi cast discovery messages to locate a host D
23. ation NOTE To record 3 party conversations properly the Phontage must be idle Recorded Call List D Ge Tel 2m E Date amp Time Text Comme i apen paa hoz en ZS 7115 2006 2 58 21 PM 10 01514 de 115 2006 2 58 11 PM 10 071514 de M5 2006 2 58 05 PM 10 071514 Extension Number Caller or Called Party 10 2 Voice Mail Back up Station When enabled in the PECS system the Phontage receives notification of voice mails for other 3 party PECS system users Notification from the PECS VMIM or something of VMIM increments the Voice Message count shown in the Info amp Video Console refer to Section 6 2 The 3 party Voice Messages are copied to the Voice Mail Message List where they can be managed and may be deleted by the Phontage user if available 10 1 Phontage Desktop To back up and manage Voice Mails from the Voice Mail Message List 1 Click the Voice Message icon in the ps 3 01 ry 00 AR Op Info amp Video Console the Voice Logout Message List will display 2 Select the desired Station from the Station drop down menu in the Message List screen Message List lt Mo data to display gt OOOO 3 Click on the Backup button the messages will be downloaded to the Phontage PC hard drive 4 Use the Message List Tool bar and Audio controls to manage the displayed messages For 3 party messages you must be enabled in the PECS system to delete messages NOTE A VSF VMIM or so
24. e Audio Tuning Wizard helps the Phontage User to control the Sound device easily NOTE iPECS LIK P5 CM or MG is needed for this feature 2 maorin E What is Audio Tuning Wizard The ntro Window explai ns wh at the Audio Tu n Ng This wizard optimizes the volume level of speaker and microphone for your conversation The speaker is a device For listening counterpart s voice The microphone is a device Wizard IS For sending your voice ko counterpart As the screen re ads it Please close all of the audio applications before preceding IF vou want to continue click the lt Mext gt button optimizes the volume level of speaker and microphone for your conversation The speaker is a device for listening counterpart s voice The microphone is a device for sending your voice to counterpart Cancel Net 5 16 Phontage Desktop LS ai toning word EN The User can select a preference for Speaker and P immy A Speaker and Microphone Device Selection M icrophone Devices such as Please select the speaker and microphone you would like En Sound Device for Ring DTMF SE Speaker ben rra Sound Device for Communication ound Device For Communication Speaker Speaker Realtek ACS Audio sl M icrophone Microphone Realtek ACS Audio Pres Net The Speaker Volume for Ring screen can assist audio tuning wizard the User In adjusting the speaker volume to a Speaker Yolume For
25. e Station User Login program 2 7 Connection Helper Connection Helper screen will be shown when the selected Network Adapter IP address is empty 0 0 0 0 Connection Helper allows the User to enter another NIC to login properly Connection Helper Jo IP address for selected NIC My IP Address lease select a proper NIC Jet Based PCI Fast Etherne GG Local Remote T Do not show this again Change and Login Ignore and Login 2 6 Phontage Desktop 3 Phontage Overview The Phontage Main screen is shown below The Main screen is divided into several elements to provide a simple and effective User interface Each element is briefly discussed in this section and discussed in more detail in subsequent sections 4 Phontage 120 OG Application File View Tools Help Menu bar gt Quick Call Menu bar Logout HK OD K ig Be oo i em l l STATION 120 T El ege Simple Favorites List 7 15 2006 Info Wideo Console Record Video Sharing 5 RE Mo Basic Call Control Menu bar i A CERO CA C8 CE CR CB CS E von view Icon Menu Bar 3 1 Application Menu bar The Application Menu bar includes File administration View screen selection Tools access and Help access menus 3 2 Quick Call Menu bar Using these menu selections the user can place a call by pre dialing a number with a mouse in the Simple Dial pad pop up selecting a party from the Smart Recent Call list
26. e acceptable for reviews To adjust the interval 1 From the Sharing Master screen click on the Frame Interval from the drop down menu 2 Select the desired interval Phontage Desktop 7 Simple Favorites amp Connected Lists 7 1 Simple Favorites Contact List The Simple Favorites list is a list of commonly or recently used names and corresponding numbers too simplify dialing The Simple Favorites listis used by 1 Selecting an item from the list 2 Click on the Phone icon to place the call From Favorite Contact window a name or number can be added modified or deleted To add or modify the Simple Favorite list e Favorite Contact 1 Select a contact from the list 2 Click on the Add icon Display Mame Cabin 3 Enter the Display Name and Phone Phone Number 4972 Number fh Modify 4 Click OK OK Cancel 7 2 Connected Parties List While on a call the Connected Parties list is displayed in place of the Simple Favorites list The Connected Parties list shows the external and d dE internal parties in the current conversation 90102338 NOTE In the ipLDK System only the conference initiator will see other da 1972 parties in a conference 7 1 Phontage Desktop 8 Basic Call Control Menu bar 5 9 2006 8 1 Volume Controls separate slide controls are provided for adjusting the Speaker level Use the mouse to drag the slide control right t
27. e save and clase E amp fl Go Select OK general Ostas activities er m Al Fields VI Lasb iG ke ee fam company File As kesre sl Ay Busness lw I This is the mailing address Aom Business State Di o Civ E The Outlook pop up is normally Sen SE employed for external calls but can also be used for internal calls by selecting Internal Call in the Popup amp Outlook screen NOTE Outlook contacts must include Internal Users to display the proper contact information NOTE ENTER SPACE Key will be disabled on each pop up while an option Enable ENTER to answer or drop a call is unchecked 5 1 2 8 Phonebook Search User search in phonebook based on Case sensitive Case Insensitive can be chosen by Phontage View Tools Help Stay On Top Change Password Transparent Window j IP Bridge Mode Window Option gt Preference Codec Go To Tray Ctl Alt G Language Exit Ctrl Alt x Dialing Rules Popup amp Outlook Phonebook Search Call Log On OT Differential Ring Audio Hook Switch Setting 5 5 Phontage Desktop 5 1 2 9 Call Log On Off Phontage can maintain a list of all callS 527 wen tools Help to the phone Selecting Call Log from the Logout Ctrl Alt H a Call Clear Setting sub menu will display the On Off System Connection L selection box with the present mode Stay On Top Change Password checked When enabled the Call Log is Transparent Window dia available
28. e the Phontage is started it will use the external database as the Phonebook for synchronization auto importing To enable automatic synchronization 1 Select Sync Database from the Phonebook menu 2 Select the application type to import 3 Select the database NOTE Phontage must be re launched to synchronize any changes made directly to an external database Also during import or export of an Excel file the file may need to be closed manually 5 3 2 Short Cut Management While Phontage is active Short Cut or Hotkeys can be Hotkey Setting used for quick access to functions within the application as shown in the Hotkey Setting screen Hotkey settings can be modified to meet your needs To modify the Hotkey assignments 1 2 3 Select the desired Hotkey Enter the desired Hotkey keyboard combination Click on the add icon to confirm and store the new combination Login Out Go To Tray Flex Button Voice Record Video Display Kiratel raro A kras Erres kmra knra knra A Application Sharing ctrl Alt 5 Ke Transfer Key Conference Key Hold Key Speaker Key er o e hb e o fatt s ab Default Close 5 3 3 Call Assistant The Call Assistant bar is quick way to place and receive calls The bar is similar to the Quick Call Menu bar and is always displayed on top of the Windows desktop to minimize interference with the display ex active applications etc The ba
29. efined Profiles can be selected from the drop down list added edited deleted with the Profile Name Tool icons d 2 Select Profile Name Click on the Add or Edit icon in the Network Setting screen Enter the User ID Password and Connection mode Enter the IP address of the host Select OK Network Liser ID Password Ce Local Remote System IP 192 165 1 1 Your Current IP 150 150 151 19 Your Current MAT 00 11 09 26 0C8 ly Network Adapter Selection 150 150 1351 1905i5 900 Based PCI Fast OK Cancel Profile Manager New aide Af jpecss User ID testit Password EE Ce Local O Remote System IP 192 168 1 1 OK Cancel Phontage Desktop 2 6 3 Registration Process Auto registration PECS System Only When the Phontage application is run for the first time it will attempt to register to the IPECS System with the User s ID and Password When locally connected the initial registration is automatic assuming the system is set to allow registration refer to the System Installation manual for Registration Switch settings Manual registration All Systems When the Phontage is remotely connected or the System is not set to allow new registrations the Network settings must be changed from the Login screen The connection mode Remote and the System IP address must be entered refer to Section 2 6 2 In addition the User ID and Password must be registered with the system in th
30. es dialog box along with 7 local codes for comparison ok Lea Filtering Code EE o e To enter Dialing Rules codes 1 Select Dialing Rules from Setting sub menu 2 Enter the appropriate codes 3 Click on the OK button NOTE For proper operation Phonebook entries should follow normal conventions Ex country code area code number 82 031 450 4636 5 1 2 7 Popup amp Outlook When an incoming call is received Phontage will provide one of several Caller ID pop up screens In peta Outlook Pop up w Use Pop up at y i f Simple Type set Default Folder addition the pop up pan be displayed for an Si SEET ge outgoing call The selection of a pop up and when a f s caite pop up is displayed is assigned in the Popup amp Y Ringing Ring back O u t OO k S C re e n IT Check If you use Office Qutlook Email 4 Schedule Enable ENTER to answer or drop a call NOTE The Multi call type pop up provides added information for DID Call types ox JL cancel To define Pop up use 1 Select Popup amp Outlook from the Setting sub menu 2 Select the desired Pop up popup selections include Phontage Simple Graphic and Multi 5 4 Phontage Desktop Call or the Outlook Contact screen shown Multi Call Pop up CALL FROM STA 102 JUL 15 06 02 17 pm 10 x S i i Eie Edit Mew Insert Format Togs Actions Help Select the desired Pop up Timing m i G
31. ill appear in the pre dial box as entered 2 Click on the Call button shown to initiate the call Phontage Desktop Phonebook or Call Log screens 1 Calls can be placed directly from the Phonebook or Call Log screens by selecting a list entry 2 Click on the Call button IP Phone screen 1 Opening the IP Phone screen also will permit placing calls as with any Call Servers terminal From Other Applications Calls can be placed from other applications while the Phontage is active or minimized To place a call from another application 1 Copy the desired digit string Ctrl C 2 Press the Ctrl Shift D 4 1 1 Terminate Calls To terminate a call 1 Select the Telephone icon from the Basic Call Control Menu bar 4 2 Receiving a Call When a call is received the phone will ring and the selected Caller Information pop up screen will display refer to Section 5 1 2 7 The screen will show the Caller ID delivered from the System and the name referenced from the Phonebook database If Phontage is minimized the Caller Information screen will pop up to display the incoming call information or the Phontage icon in the Windows tray will flash to indicate the new call in this case Phontage must be opened to answer the call 4 2 Phontage Desktop To answer a call with Phontage active 1 Click on the Telephone icon from the Basic Call Control Menu bar To answer a call with Phontage minimized 1 Click o
32. ine SMS or Fixed Line SMS Popup menu in Phonebook Phonebook Management Short Cut Management Favorite Contact Dialer Ctri talt R Chr Alt address NOTE iPECS CM and MG support Fixed Line SMS on Internal SMS window but not separated this Window Record Application Sharing Ctri alt s Forward Email el VC k Fixed Line 5M5 r LEAF Search The Fixed Line SMS screen Send tab is for sending a Fixed Line SMS to an external Number En MESES cdi E 1 Enter the appropriate Sender f e Number d Receive Sender Number 1003 2 Enter the Target Number 3 Click on the Add Button SS Ready Prone 1111111111 4 Enter the desired Message Ed Lino 2990209 5 Click on the Send button Bie Message This i test Clear send Close When a new Fixed Line SMS is received the SMS icon will illuminate and show the number of message s The message number is a sum of Internal SMS and Fixed Line SMS 5 14 Phontage Desktop lf there is a Fixed Line SMS the Receive Tab will be shown and the following information will be displayed Date amp Time forediimesms CE Sender Name Send eee Receives Sender Phone Number Message Arrived Lz l E Date 8 T Name Phone Number CA 2008 03403 Test 3333333333 To Reply to SMS messages me y 1 Click on the Reply icon 2 The Send Tab will be shown and the Sender Number will automatica
33. ing The Setting item will display a sub menu View Tools Help where the User can determine the Logout Ctri Alt L ei Connection Mode Language Dialing rules Setting System Connection Rin g ton e etc Stay On Top Change Password Transparent Window IP Bridge Mode NOTE The ipLDK system only supports Window Option Preference Codec the Remote Connection mode AA TE a d Exit Ctrl Alt x Dialing Rules Popup 4 Outlook Phonebook Search d Call Log On Off Differential Ring Audio Hook Switch Setting 5 1 Phontage Desktop 5 1 2 1 System Connection The Phontage can be registered to a System in System Connection Local or Remote Mode In the Remote Mode a Systems will allocate a VoIP channel to support Gen 22 the call The VoIP channel will implement SR eat OSOSC S Network Address amp Port Translation NAPT senn p compatibility and packet forwarding to internal Loca C Remote appliances System IP 150 150 131 27 Selecting System Connection will display the Your Current IP 150 150 131 19 System Connection screen with the present Your Current MAC TOU CR OS ei mode checked Local or Remote When either Network Adapter Selection mode is selected the Phontage will terminate 090s Defaut Adapter 3 and re connect with the host System to Multicast Retry Close establish the selected connection mode Also in this screen the host System IP address and a Network Adapter Ethernet MAC addres
34. ions over an IP based network The real time video supports transport of H 263 standard video codecs The frame rate may be increased to 15 frames second but packet loss and delay may become excessive and lower frame rates may perform better with other services When a video call is placed an IM chat channel is opened and can be accessed via the Text Message screen refer to Section 8 3 2 este aa 1 ue To initiate a Video call Logout em oo Ba 1 Place a call to another Phontage I User 2 Select Video for a preview of the Video cam output 3 Click on Send to transmit the Video To receive a Video call 1 When a call is received from another Phontage User select Video for a preview of the Video cam output 2 Click on Send to transmit the Video To mute turn off Video Lee DL mme 8 transmission 1 Right click on your video image 2 Select Stop from the pop up menu send amp Frames Sec stop send Frames Sec send 2 Frames Sec send 3 Frames Sec send 15 Frames Sec 6 3 Phontage Desktop To enlarge the received video window 1 Double or right click on the receive window 2 Select Video Large Display from the pop up menu Video Large Display Cen Noraml View Rotate 90 View Rotate 270 View 6 7 Application Sharing Phontage users can share file applications over the TCP connection Any active or minimized file can be viewed and manipulated by all parties Control over the file
35. ith 2 Right click the mouse over the calendar Record Wie Sharing A UNC 2 date di ate me o EOI as LG 3 In the Summary window double click an AN CN GO EN CEA LEE OA it Cel C2 Ca C amp CB appointment Phontage will launch the Outlook ee i ES DES Scheduler To add Or modify an File Edit View Insert Format Tools Actions Help appointment in the Scheduler edit Gel seve and close Gb dRearrence dP Invite Attendees 1 IX e DI y Appointment Attendee Availability screen E Sao Location sl I Thisis an online meeting using 1 Enter a new appointment E Start time el fiuizam el Alday event or edit an existing item G e following the Outlook O F Reminder ss sl dx Show tmeas asy sl instructions 2 When finished click on the Save and Close button the Appointment will be saved in Outlook and will be updated in the Phontage database Contacts Categories ivatel 6 5 Call Recording A recording can be initiated using the Record button which will illuminate to indicate recording in progress Phontage uses the PC hard drive to record an active call The recorded files are then managed in the Recorded Calls list accessed from the View menu or directly from the Recorded Calls list button in the Window View Icon Menu refer to Section 9 3 Phontage Desktop 6 6 Video Calls Phontage uses your PC camera to send real time video communicat
36. ke Conference start Group Call Add New Member to Group To add new member s into a current Group Call 1 Select the appropriate records from the Phonebook 2 Right click on the selected names and select Add New Members to Group from the pop up menu 9 7 Phontage Desktop 9 6 2 Notification of Invitation for Group Call When Phontage is invited to a Group Call the Notification screen will be displayed as shown Phontage will display the Group Name and Inviter s phone number To join the Group Call Ka y 1 Click on the Yes button bie dd oi to Conf Call Do you want to 2 The Group call will be activated Group Name UCS Inviter 4844 OtherPhonetage To reject the Group Call 1 Click No button 2 The Group Call Notification screen will disappear 9 6 3 Display Window Phontage will display the following information for the Group Call after joining the call Group Call Group Name Phontage Status D Name Ringing Phone Number Call Status Ringing Busy Connect Disconnected To hang up the call Hang up Close 1 Click on the Hang up Button 9 7 IP Phone Window The P Phone Window allows complete access to all System features as well as the features available to traditional Ericsson LG A UE IP Phones with few exceptions based on the APR 21 06 differences in the user platform The fixed feature keys operate in the same manner as the IP phones except the m
37. llowing the User to manage calls previously recorded Recordings can be played sent as an E Mail attachment deleted etc In the Scheduled Dial screen the User can input a Phone number and a Date amp Time to call the number at the scheduled time the system will confirm and place the requested call The P Phone and Flex Button screens allow the User to interface with PECS in the simple and convenient operation of a traditional Ericsson LG IP Phone 3 2 Phontage Desktop 4 Quick Call Menu bar Tools File View Help 4 1 Placing a Call Placing a call with the Quick Call Menu is quick and efficient For your convenience a number of calling options are available To place a call Simple Dial pad pop up GE 1 Click the Dial pad icon to open the Simple Dial pad pop up 2 Use the mouse to click and enter digits in the pre dial box 3 Click on the Call button to initiate the call Smart Recent Call list 1 Click the drop down list arrow of the pre dial box to view the Smart File View Tools Help Recent Call list Drop d Select the desired entry in Pre dial box Click on the Call button to initiate the call Simple Favorites list 1 Double click an entry in the Simple Favorites list to initiate a call Cal Clear call Simple Favorites List PC Keyboard dialin 1 Use the PC keyboard to enter digits or type a name listed in the Phontage Phonebook entries w
38. lly be 5M5 Contents added in the Target Number box SMS Tester DO 5700 Click on the Add button Enter the desired Message Click on the Send button 5 3 11 LDAP Search When LDAP Server is available to connect Phontage User can use the LDAP Search service with a Keyword The keyword should be a Name Company or Department 5 3 11 1 Setting To use LDAP Search the following should first be designated on the Setting screen LDAP Search Ge NOTE LDAP Server Administer should SE SE S PSseErver com inform following values Search Base ON aa a Server Name or IP Address o ortel c com agin Information Search Base Login Information Login is necessary or not ptians If Necessary ID and Password TC Use SSL User SSL Port 359 SSL is supported or not LDAP Port Default 389 Phontage Desktop 5 3 11 2 Search The Search Tab consists of LDAP Search Input Keyword Box a aia 7 Matched Number Input Keyword Name Company or Department Brief list of matched result e LA Search Result Detail Information Display Dial Button Keving kevini LG Nortel To search a record Department IT_PARTMER Job Title 1 Input Keyword Name Company or sal Fazan Department Cellular 82 010 7777 7777 2 Click on the spyglass icon Search button Email kevin Blg nortel com To place a call 1 Click on the Call button 5 3 12 Audio Tuning Wizard Th
39. mething of VSF VMIM is required in the host PECS System REMARK Voice Mail Back up is not possible from Phontage in remote Mode or Voice Back up is only possible from Phontage in the local mode Refer to the System Manual for more information 10 2 Phontage Desktop 11 Smart Tray Icon amp Menu When the Phontage application is executed a tray icon is created The icon is displayed in the Windows system tray The Smart Tray icon will display the status of the connection with Connected Disconnect L e d Missed call SMS Waiting New Voice Mail the System connected or disconnected as well as message events as shown Right click on the icon to open the Smart Tray Menu which d i Unknown CO WER la David 102 Tray Popup Cancel Select to close the Smart Tray o De Uu Menu gt David 102 g David 102 Call Assistance Select to open the Call Assistance e Geng DEES Window m T Call Assistance Recent Call List Select an item from the sub menu to Won 101 aaa initiate a call di Show Main Window Unknown 1017 T Speaker Button Select to control the speakerphone Show Main Window Select to open the Phontage Main Window Exit Select to close the Phontage application Exit KO Ae 11 1
40. n the Telephone or Phontage icon from the Caller Information pop up screen press the Enter key or Space Bar as a short cut Refer to 5 1 2 7 Popup Outlook for detail CALL FROM STA 102 JUL 1506 O2 1 fF pm To terminate a call 1 Click on the Telephone icon from the Basic Call Control Menu bar press the Enter key or Space Bar as a short cut Refer to 5 1 2 7 Popup amp Outlook for detail 4 3 Enblock Dialing Phontage supports Enblock Dialing So a dialing number is quicker than overlapping dial NOTE iPECS LIK P5 CM or MG is needed for this feature 4 3 Phontage Desktop 5 Application Menu bar L File View Tools Help Call Clear 5 1 File Selecting File from the Application Menu bar will display the File menu selections File view Tools Help Logout Chrl eQle L Setting Stay On Top Transparent Window Window Option V Go To Tray Ctrit lt G 5 1 1 Logout Chrl Alk H The Logout item will terminate the User connection to Phontage and will display the Login screen Closing the Login screen will then terminate the Phontage application Desired Number Remeber User ID z Password Remember Password W Auto Login Login Tray Start si User ID Checking the Desired Number box will allow entry of a preferred station number if Network available for your Phontage NOTE Desired Number is only available on the PECS LIK system 5 1 2 Sett
41. nction from the I Babita Lovell en ake Call drop down menu Transter Screened OR Transfer Unscreened i Make Conference Select the desired record Add New Click the Phone icon in the Edit Phonebook Toolbar gg mal OR Customize Column 5 Double click on the desired record or Add Scheduled Dial phone number field To send an Email from the database 1 Select the desired record s 2 Click on the Email icon from the Phonebook Toolbar the Outlook Email program will be launched and loaded with the selected recipients in the TO field 3 Enter the subject message Click Send to deliver the email Detail EDIT K R Kim 6 To search the Phonebook database bi Name kem e ain Number 1 Enter an alpha numeric string in the search qo Sa id box Contact name Number etc Office BCS Department 5 wteam Office Teli 4659 OfficeTelz iz3s officeFAX Emal Jobong2 Ige com To so rt records In the Phonebook Office Address koes 1 Click on the header field at the top of the Home Te Celu feez2339 2280 Home Address A 7 Phonebook to sort alphabetically numerically 1 depending on the information contained in that column OK Cancel 2 Click again to sort in the reverse order or click a different column to sort by that information 9 2 Phontage Desktop To add or edit a record 1 Select the desired record to be edited 2 Click on the Add or Edit icon to view the C
42. ntercom Ring or 2 for CO IP ring Dial the desired Ring Tone 1 4 a short burst of the tone will be heard Click on the SAVE button NOTE ipLDK supports Ring 1 only pa ph ie e 5 1 2 11 Audio Control Select a Speaker for playing back Ring DTMF and Sound Device For Ring D TMF select a Speaker and a Microphone for Speaker Realtek AC97 Audio communication The Speaker can be defined ele rg separately for voice and ring signals Selecting the Saud Pewee Far Cammumiestiar Audio device drop down menu will display the Speaker Realtek AC97 Audio device choices available Realtek AC97 Audio Mic Realtek 4097 Audio Realtek 409 Audio OK Cancel 5 1 2 12 Hook Switch Setting Hook Switch Setting provides remote g hook for answering or dropping a call using one of several Headsets The select pour headset supported Headsets include Lo 50460 USB Plantronics Hook Switch Setting 4 Audio 910 Headset Enable the remote hook switch 2 CS 50 60 USB Headset IDEN ha 3 GN8120 Headset so ng Headsets have different remote hook EA switch and functions To use one of the ok JI Cancel listed headsets with Phontage refer to the Manual packaged with the headset 5 7 Phontage Desktop To enable the remote hook switch 1 Select the Headset plugged in to the PC 2 Click on the Enable the remote hook switch checkbox 3 Click on OK Place a Call CS 50 60 USB Only 1 Press Long Volume Up to dial f
43. o increase volume or drag left to decrease volume Microphone volume level is adjusted automatically 8 2 Call Handling Buttons On the Basic Call Control Menu bar are buttons for quick access to common call handling features The available buttons are Transfer Used to initiates a call transfer Conference Used to initiate and set up a conference call Hold Used to place an active call on Hold Speaker Used to answer and terminate calls 8 3 SMS amp IM Window 8 3 1 SMS Window Short Message Service SMS Member E which is typically provided in aie Se GSM mobile networks is a A e i service that allows you to send BUL ii CR and receive text messages with El Sei nee other users A text message is El eat Lil comprised of an alphanumeric Za T JM combination of up to 100 Text Message A aM characters An SMS can be button a gt zem sent employing the Text amp Message window or as a reply to a received message refer to Section 6 2 The Phontage maintains up to ten received messages after which new messages are ignored To send a text message to other Users 1 Click on the Text Message button if needed select the SMS tab to show the SMS screen 2 Enter the desired text message 3 Click on the Send button in the SMS window the Member window will appear 8 1 Phontage Desktop 4 Select the desired recipients by clicking on the
44. omment e g 2007 06 08 HS 4 15 1143 Cabin 3829 3829 0608161525 Mail back up feature or automatically EAT Phontage sends a single record start 2 2007 06 08 23 4 15 1143 bn 3829 3829 0608161519 tone NOTE Others on the call should be notified of your intent to record the call prior to recording The Recorded Call List window includes QOQA comment playback controls for playing a selected file The User may delete a file record a comment and or Email the recording using the Playback window controls Use the right click pop up menu to add some text as a comment for on a selected record 00 00 9 4 Scheduled Dial Window Scheduled Dialing permits the user to enter a g phone number for dialing at a later scheduled Dialing Confirm Mame B sof Les time When the scheduled time is reached the DP Number 82 031 12345678 1 1 Company Lon Contirm window will appeal and must be Reserved Time 2009 05 10 S 4 24 14 confirmed by the user before dialing will begin E E E and the user can snooze the time Click Snooze to be reminded again in 5 mutes Later Ga L eeng 9 4 Phontage Desktop The Scheduled Dial screen contains a list of the phone numbers and schedules entered by the User The screen Toolbar allows the User to manage Scheduled calls To add or edit a Schedule Dial scheit E 1 E J E E E ua Date amp Time Mame Phone Number Company Click the Add or Edit icon
45. ontact Record form 3 Enter the appropriate information Name is a required field 4 To remove an image from the contact record right click on the image to view the Clear Image pop up dialog box select Clear Image and click OK 5 Click on OK to save the record in the Phonebook and synchronize with the source database To delete a record 1 Click on the desired record s to delete 2 Click the Delete icon in the Phonebook Toolbar 9 2 Call Log Window The Call Log window is a log of all calls placed or received by the Phontage f Call Log is enabled under the File gt Setting menu each call initiated or received will generate a record The Call Log record contains information on the call as well as data derived from the Phonebook Once the call is terminated a record is stored in the Call Log database The record may contain the following fields Date amp Time Date and H curo O Time of the call according to the Users _ 6 F MED PC Date amp Time Mame Phone number Duration Name Name of Ui 2006 0413 Unknown 901023382260 nnected rt E 2006 04 13 Unknown Se O A ola pany 206 0413 Union e on according to the i 2006 04 16 Unknown Make A Call Phonebook if His 2006 04 16 David Add New Phone Book e r na E E applicable LEE vere Delete 2006 04 16 Dasid Phone The Called or E EE Delete ll Calling party phone l 2006 04 20 Unknown 4972 number
46. or Assigned Number 2 Press Long Volume Down to dial for Assigned Number NOTE Refer to the manual CS50 60 USB Headset manual Receiving a Call 1 Press Remote Hook Switch on Selected Device Drop a Call 1 Press Remote Hook Switch on Selected Device 5 1 3 Stay On Top The Stay On Top selection from the Settings sub menu designates that the Phontage Main window should remain viewable regardless of if other applications are in use 5 1 4 Transparent Window The Phontage Main Window can be made transparent allowing you to view other active applications while Phontage is on top The Transparent Window can be set at one of four transparency levels High Middle Low or none Restore 5 1 5 GoTo Tray The Go To Tray item of the Setting sub menu will minimize the Phontage application and send it to the System tray 5 1 6 Exit The Exit item will terminate and close the Phontage application 5 8 Phontage Desktop 5 2 View The View menu allows access to the Phontage optional windows and controls display of the Window View Icon Menu bar Optional windows available are to Section 9 for more detailed information Phonebook Call Log Recorded Call List Schedule Dial Conference Room P Phone Flex Button Help Tools refer Phonebook Call Log Recorded Call List Scheduled Dial Conference Room IP Phone Ctrl Alt 1 Flex Button Ctri Alt F 0 view Toolbar The
47. ouse is used to select dial pad and feature buttons For operation of the features refer to the System Quick Guide or the Ericsson LG IP Phone User Guide IP Phone 9 8 Phontage Desktop 9 8 Flex Button Window ee ee ee ee Each button includes a status icon IS 2 8 lt e which displays the status of the CO H mmm mim Line or station associated with the um mim com a ce button The button also displays a D Le KE designation from the System database staa7z jee such as CO 001 SPD 001 etc Alls s e customized label can be assigned in Phontage LS Gem o Selecting a Flex button with the left e mouse button will access a CO line call a Station or activate a feature based on the funci n assigned to the Flex Button in the System database NOTE Only PECS LIK Systems use this screen Other system can do this function from the IP Phone screen and Flex Button screen The System allows access to Station Speed Dial numbers which can easily be programmed to a Flex button To enter and assign a Station Speed Dial to a Flex button 1 Right click the mouse on the Flex button you wish to program 2 Select Set Attribute the Flexible Button A SPD Bi E program screen will display Phone Number 4971 3 Use the pull down menu to assign the HES san Speed Dial bin number for pLDK 100 bins 00 to 19 or for the pLDK 300 bins Save 000
48. p The Auto Enable screen is used to set Up la audio Tuning Wizard options relati ng to sou nd wh le on a Auto Enable If the device has some problems conversation k Enable Noise Suppression Ce Normal Mode C Medium Mode Strang Mode Very Strang Mode User can run this Wizard again in the feature gt form Audio Tuning Wizard under Tool menu You have now completed the Audio Tuning Wizard You can run this wizard again in the future From Audio Tuning Wizard menu op the application Prev Finish 5 4 Help Menu 5 4 1 Help F1 The Help item from the help menu launches PDF help file named Phontage_UG pdf This file should be placed in the installed program directory and also Adobe Reader should be installed on your PC 5 4 2 About The About item from the Help menu displays the version for the Phontage Phontage Desktop 6 Info amp Video Console dal LIE Logout STATION 1 6 1 Logout The Logout button located in the upper left area of the console will logs the current User out of the Phontage application and return the Login screen 6 2 Message Icons At the top right of the Console are the Voice Message SMS message and Missed Call icons Next to each is a counter for each icon The icons access the Message Lists screen with a view of messages in the selected list Voice Mail SMS and Missed Call Messages can be played or read and managed from H message tist
49. r may be dragged and dropped to any location on the User PC EME desktop http www yahoo co U Y Get Y Toolbar Make Y your home page The Contact List in the Call Assistant bar will display the User Phonebook and Favorites Drop down arrow in Contact List window List for quick dialing or the User can dial 1 031 4507777 80 from the desktop numeric keyboard The ee ain v i David Call Assistant bar also can be displayed with Home 1 031 22222222222 a small version of the P Phone LCD 5 11 Phontage Desktop To place a call from the Call Assistant bar 1 Click on the the drop down arrow to display the Contact List 2 Double click on the desired entry KR Display LCD OR Ee Reload From 3 Click in the Call Assistant window 4 Dial with the desktop numeric keys 5 Click Call To add the IP Phone LCD to the Call Assistant bar 1 Right click on the Call Assistant bar 2 Select Display LCD from the menu 5 3 4 Favorite Contact Dialer The Favorite Contact Dialer is always displayed on top of other desktop screens is populated from the Favorite 65 033080780 Contacts List in the Info and Video Console Selecting a name from the Dialer will place a call to the User The Dialer is semi transparent and may be dragged and dropped to an unobtrusive location on the User PC desktop 3 Cabin 3 Home 5 3 5 Voice Record Phontage uses the PC hard drive
50. r the User Name and Organization User Name this information will be stored in the lt lt lt Help gt About screen of the application as Organization eu ecs it is installed on your PC Install this application For O Anyone who uses this computer all users Only For me David iz Phontage InstallShield Wizard Type Selection 3 i C ick on the appropriate rad Io Choose the type of installation by clicking one of the buttons button to select your Phontage Basic license type P Basic Call Features DB Conversion Outlook ACEL Goldmine Excel Appointment Calendar Flexible Button Scheduled Dialing Call Recording First H x Party External Instant Messaging NOTE The Pro version is i aval lab e n Ko rea on ly Pz All Basic Features Outlook Pop up with Exchange Server Call Assistance o Transparent Windows Conference Management Meet me Video Call All Pro Features Yoice Mail Back up Management Internal Instant Messaging IM Chatting SMS Auto Call Recording Management 3 Party Application Sharing 2 3 Phontage Desktop 4 The Destination folder for the Phontage application can be A m od ified by C icki ng on the Click Next ta install to this Folder or click Change to install to a different Folder Change button shown The Install Phontage to default directory is C 4 Pragram FilesWPhontage recommended to continue click on the Next button Ge Phontage InstallShield Wiz
51. re entry of the host System IP Address Prior to installation the PC and operating system should be verified for compatibility with the Phontage application Assure that the PC and Operating System OS comply with the minimum requirements of the following Sections 2 1 and 2 2 2 1 System Requirements The minimum requirements for the Phontage PC are described below Pentium 4 or compatible CPU 1 GHz clock speed or higher 256 Mbytes RAM 200 Mbytes of free hard drive space 1024 X 768 resolution monitor CD ROM drive Video Web cam only required for real time video USB Headset Recommended NOTE Voice quality may differ depending on the type brand of headset used 2 2 Supported Operating Systems Phontage can run under any one of several Microsoft Operating Systems including Microsoft Windows Vista 7 Microsoft Windows 2003 Microsoft Windows XP Home Microsoft Windows XP Professional Microsoft Windows 2000 Professional NOTE 1 In Windows Vista and Windows 7 lt is strongly recommended that users must turn the UAC User Account Control off in advance before Phontage is installed It is OK to turn the UAC on again after Phontage installation 2 In case users installed Phontage with the UAC on users have to follow below procedures to make it work stable Please remove the Phontage directory and configuration file SysVer cfg respectively from the following directories in person and remove Phontage Program directory
52. s the toolbar Messages can be deleted or returned using SMS or a as Gs placing a call me Cal SS Gaon ein RS When assigned in the IPECS system EELE aua the Phontage may receive T notification for other users as a back up station refer to Section 10 2 NOTE Phontage running on an IPECS LIK System can save up to 10 messages for viewing to receive SMS Detail Contents more message from the system a read system messages by clicking on the SMS Icon or click on the Refresh button in the SMS screen 6 3 Clock Calendar View The Clock and Calendar icons control the Console showing the current time or a monthly calendar with links to Outlook refer to Section a 6 4 AAA STATION 2009 T Clock Calendar 2006 04 21 icons 6 1 Phontage Desktop 6 4 Appointment Calendar Phontage Calendar displays a monthly calendar with the current date in green and any date with appointments in bold text By right clicking the mouse over a date on the calendar an Appointment Summary is displayed over the Schedule window Today s schedule will be scrolled in the Info amp Video Consol Window The Phontage Calendar display permits on lldrnontage screen access to the Outlook Scheduler in two jj File view Tools Help a a a ways ee ees mee ett 5 H d i 1 Double click on a date in the Calendar BE Dl Cabin dishl STATION T 6 Home ISplay 3 K R Kim a SE 14 30 15 00 gt Meeting w
53. s can be entered or selected 5 1 2 2 Password Change Selecting Password Change will display the Change Password screen To change the password Current Password 1 Type in the correct Current Password New Password 2 Type in the desired New Password Confirm New Password 3 Type in the desired new password again in the Confirm New Password box UK Cancel 4 Click on OK to save changes NOTE iPECS system only 5 1 2 3 IP Bridge Mode IP Bridge Mode can be enabled under the File pam wen took Hele Setting menu shown for when the Phontage is linked with IP Phone After dialing a number with Phontage and then lifting IP Phone Receiver the voice path will be changed to IP Phone Receiver automatically Logout Cbrl Alk L Setting Stay On Top cai e o System Connection Change Password IP Bridge Mode Preference Codec b Transparent Window V Window Option NOTE iPECS LIK P5 CM or MG is needed for this feature 5 2 Phontage Desktop 5 1 2 4 Preference Codec Selection Phontage now supports G 711 G 723 and G 729 with iPECS LIK P5 CM or MG System With Phontage the User tS Bl a e can select a preference codec ee d Change Password 1 From the File menu select stay On Top J E Setting gt Preference Codec Transparent Window IP Bridge Mode File view Tools Help 2 Select the applicable codec to be Window Option p
54. t The file is opened and displayed to all parties Any of the parties may manipulate the contents in real time with the Handover function NOTE Application Sharing is only available on the iPECS System 3 5 Basic Call Control Menu bar The Basic Call Control Menu bar includes separate slide volume controls for the speaker and microphone as well as Transfer Conference Hold and Speaker buttons In addition on the far left the Text Message button will access SMS and M screens NOTE IM Window is only available on the PECS System 3 6 Window View Icon Menu bar The Phontage Window View Icon Menu bar opens the various Phontage optional windows such as the Phonebook Call Log Schedule Dial IP Phone Flex button etc The Phonebook screen displays information on contacts registered in the Contact Manger database The fully searchable and sortable Phonebook can be used to place calls and send e mails The Phonebook database can be imported from and synchronized with an external source database each time the Phontage application is opened Also modifications made to the Phonebook database can be automatically exported to the external database to maintain synchronization The Call Log screen maintains a database with a record of each call placed or received by the Phontage The Call Log if enabled can be viewed sorted and printed or it can be disabled so no log records are generated The Recorded Call List screen gives access to tools a
55. to record an active call Recording a call is controlled using the Voice Record item in the Tools menu Ctrl Alt R Short cut keys or the Record button in the Info amp Video Console refer to Section 6 5 5 3 6 Video Display Phontage uses your PC camera to send real time video communications over an IP based network Video calls can be established using the Video Display item in the Tools menu Ctrl Alt V Short cut keys or the Video button in the Info amp Video Console refer to Section 6 6 5 3 7 Application Sharing Phontage users can share file applications over an TCP connection File sharing can be initiated with the Application Sharing item in the Tools menu Ctrl Alt S Short cut keys or the Sharing button in the Info amp Video Console refer to Section 6 7 5 12 Phontage Desktop 5 3 8 Call Forward Incoming calls can be re routed to other Stations Internal Stations Network Stations Station groups System Voicemail or over CO IP resources NOTE The Call Forward screen is supported by the iPECS system other systems can support the Forward function using a flex button and the IP Phone screen The way of setting Call Forward depends on System type This is the way of iPECS LIK system For other system refer to those manuals To activate Call Forward Unconditional or Busy No Answer To activate Call Forward Off Premise to an external number O From the Tools menu select Forward to SPEED displa
56. y the Forward screen C UNCONDITIONAL C BUSY C NO ANSWER C BUSY NO ANSWER CLEAR Select the desired Call Forward type Unconditional No Answer Busy or Busy No Answer Enter the Password if applicable Eeer IR Enter the Station Hunt Group or Speed Dial Station Hunt Speed number where calls will be sent Click on the OK button OK Close In the Forward screen click on the SPEED checkbox Select desired Call Forward type Enter desired forwarding location Click on OK To activate Call Forward Remote Follow me IA i a In the Forward screen click on the REMOTE checkbox select desired Call Forward type Enter the Station Authorization Code Password Enter the Station Hunt Group or Speed Dial number where calls will be sent Click on the OK button To deactivate Call Forward 1 2 In the Forward screen select Clear as the Forward type Click on OK Phontage Desktop 5 3 9 E Mail The Phontage can be used to access the Outlook Email application to send Emails Selecting Email from the Tools menu will launch the Outlook Email application The Email application can also be launched from the Phonebook screen refer to Section 9 1 5 3 10 Fixed Line SMS The Fixed Line SMS board should be installed for ne SI the User to send and receive Fixed Line SMS Fixed Line SMS should be enabled by System Administer of System This feature can be accessed by menu under Tools Fixed L
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