SBIT Staff User Guide
Contents
1. GREENPRINT CENTRE coh SOUTHBANK SBIT Staff User Guide Online Print Services Contents 1 Accessing Online Print Store 0 EEN NEE nenne 2 2 Managing Your ACCOUNE EE 3 2 1 Changing PassWord EE 3 2 2 Setting Security Oueston ss sersrrerererrrrererrrrerrrrrrsrrrrerrrrrrrrerrrrrrerrrrne 3 2 3 Updating Delivery Address cccccccceceeeeeeeee eee nennen nnnn nenne nenne snnnen nenne nen 3 3 Ordering POGUES nen ea een en ehe 4 3 1 EN009S 2 your ProdUCE un ee ee ee 4 32 Upload your JOD iiiieatsadvicdser innen nn inneren 4 3 3 S NOPPING Gai nenne een ie 6 ee Checkout Payment Merhod sees cece eeeeeeeeeeeeeeeeetteneennennengs 6 3 5 25 MEISTER 7 4 View Order History amp STATUS 00 anna nenne 9 5 GIOSS e EE 10 Southbank Green Print Online Print Services Staff User Guide Page 7 1 Accessing Online Print Store To access the online store you must have a live internet connection Go to www southbankgreenprint com au from any internet connected computer Enter your User Name and Password in the Login panel gt Click Login ve User Name User Name is the same as your SBIT username and your initial password is printing Password Check the Remember User Name box if you want the system to remember your user name but not your password u Remember Liser Name om Login When accessing the print store for the first time you will be required to change your password Your2. Address Address 1 Address 2 Southbank Institute of Technology By default your account has been created to have the eee Southbank Institute address Please enter Block and i i City h Brisba Level in the first line and your contact phone number South Brisbane State Province Region To change click gt My Account gt Profile gt Edit bottom right of screen gt Update Address Information aere gt Click Save Zip Postal Code 4101 Phone Number 1 x 6477 Southbank Green Print Online Print Services Staff User Guide Page 3 3 Ordering Products 3 1 Choose your product Featured Products General Printing Build your own job from scratch with the full range available options Including tabs 2 and 4 hole punching binding covers and more This service now includes Quick Print amp Copy Simple Printing kg Save My Job Add Files Job Name Quantity 1 wn Saved Files Other Color or B amp Orientation Port gt Media 100 Rec gt Duplex Double s gt Total Price 0 11 0 11 Unit Price Add Files Type Manuals Booklet s Course Guides Saddle Stitched Ideal for user guides course notes and booklets up to 120 pages Page count based on double sided printing using standard 80gsm paper Click here to see the complete list of supported File Formats Upload Files Multiple files be combine
3. are approved to use gt Click Next Southbank Green Print Online Print Services Staff User Guide Page 6 3 3 2 Place Order Review Your Order i Payment Review Order and click Your order will be ready for pick up on Print Shop Southbank Green Print OR will be shipped by Centre gt Place My Order 2 18 2013 8 00 00 AM EAST Southbank Institute of Technology F Block Ground Floor 66 Ernest Street Tel 07 3244 6477 South Brisbane QLD 4101 pres Only the recipient can C be changed at this point Products Quantity Item Price Item Total Student Rep Posters 2 1 35 2 70 Subtotal 2 70 Shipping 0 00 Taxes 0 27 Total 2 97 The next page is your Order Confirmation Payment Accounting Codes Cost Centre 6080082 Recipients Recipient 1 Edit Method Products Quantity Jo Jones Internal Valet Student Rep Posters 2 Facilities 66 Ernest Street South Brisbane Queensland 4101 Thank you for your order Print this page Continue Shopping Order Confirmation Order Number 33 Order Status User approved Requested Due Date 3 7 2012 3 30 00 PM AUSEDT As of 2 29 2012 4 11 28 PM Submitted on 2 29 2012 4 11 12 PM AUSEDT AUSEDT Submitted by Susan Smith Tel Client must advise Print Shop UC Green Print Centre Room 102 Bldg 1 south Level A Kirinari Street Bruce ACT 2617 Australia Tel 62012372 Products Quantity Item Price Item Total Healthy Technology Workbook 20 12 78 255
4. password information can be managed under My Account Forget your password Staff Print Store Ki Southbank Institute of Technology SOUTHBANK GREENPRINT CENTRE Cart 0 My Account Order Status Print Shops Contact Us Log in as buyer Welcome Shiven Rabadia Logout Storefront Administration Cart 0 Items OO Welcome to your new print centre our eingi Selected Print Shop Southbank Green Print Centre Southbank Institute of Technology Home F Block Ground Floor Print On Demand 2 eem Street Materials D Southbank Insititute Brisbane QLD 4101 Forms Australia Brisbane Branch Tel 07 3244 6477 CD Duplication Copies amp Prints Graphic Design P Ch Southbank er d Institute of Technology Hours Of Operation QQ Queenstand Government Services Sun Head Office Closed Laminating For print centre contact details click Help Mon Fri Paper and Card Stock Sandbox Products in the upper right hand corner of this page 8 00 AM 5 00 PM Southbank Institute Sat Business Cards Closed Tabs Current Print Shop Time 2 11 2013 2 21 48 PM Featured Products weg Ger E Ze a General Printing Build your own job from scratch with the full range available options Manuals Booklet s Course Guides Saddle Stitched Ideal for user guides course notes and booklets Southbank Green Print Online Pri
5. required Staple No Stapling Collate Binding No Binding Bind Type Plastic Comb Wire or Tape Bind Front Cover Type Front Cover No Front Cover Back Cover Type Back Cover No Back Cover Staple Hole Punching Punching No Punching Lamination Lamination No Lamination Special Pages Specifying Special Pages and Entering Special I nstructions Special Pages Click Special Pages if different Pages media is required for individual pages Pages From Pages To Color B amp W Media Scale to Fit or specify that certain pages are required in colour when a document is predominantly black amp white Color _ 4CC Colour Copy Paper A4 100GSM D el Include any special instructions here to notify the print room Once Print Options have been specified select gt Add To Cart amp I Agree Simple Printing Files kg Save My Job E Review My Job Turn Off Live Updates Help Workbook pdf Job Name z Workbook Quantity ze Pages 44 Back Cover No Back Punching No Punchi I have carefully reviewed and approve this job The en ae producer of this job will not b gn Or pe ling arara Special Pages Total Price 13 63 x Throughout the order process there is the option to Save My J ob o Saved jobs can be found under My Account Southbank Green Print Online Print Services Staff User Guide Page 5 3 3 Shopping Cart Choose a Requeste
6. 60 Item Name Simple Printing 44 Pages Subtotal 5255 60 The customer is exempted from tax View Certificate ck Se Total 255 60 Payment Payment Method Cost Center Cost Centre Number 6970 Purchase Order Number Optional Recipients Recipient 1 Method Products Quantity Shipping Status Er Small Customer Pick Up Healthy Technology Workbook 20 staff Client must advise University of Canberra Bruce ACT 2601 Australia Tek Client must advise E Mail 489269 Qucmail canberra edu au Southbank Green Print Online Print Services Staff User Guide Page 7 A confirmation email will be received at the following points to inform you of the Order Status Subject Order Confirmation DO NOT REP cc Your order has been placed successfully Order Number 10 Order Due Date amp Time 29 10 2010 2 00 00 PM EAST Please Click the link below to see the status of your order Review Your Order If the above link does not work please copy and paste the url below into your browser southbanksreenprint myprintdesk net DSF MyAccount OrderSummary aspx Me kuT VSB kmXEURHV a2 72EjA STkirCF e3xLktW 1 7kg2 SIULGY6W mx W X itPtUnxdSrT0w409D GPR wihiv nilY s fimy sxykihdvL6AFIsGEKwF2sAA2FK39smXxrQhHhx7kjinF W YxA53TgoS5P655XRnML gt Order has been placed gt Status has changed gt Order has been completed Southbank Green Print Online Print Services Staff User Guide Page 8 4 View Order History amp
7. Status Click the Order Status link on the navigation menu beneath the banner in the top right section of the screen My Account Order History amp Status Profile CurrentOrders Address Book Time period Show status Order History amp All Orders wi All Status Selected Print Shop Files Saved Jobs Spending Accounts Printec Product It J Order Number 3 NS Usage Order Date 25 10 2010 10 39 AM Healthy Technology Promo Codes Usage Due Date 23 10 2010 8 00 AM Workbook Status In production Printed Product It 7 Order Number 10 SE Order Date 25 10 2010 9 50 PM Healthy Technology Due Date 23 10 2010 2 00 PM Workbook Status Approwed View Detail View Detail gt In the Time period field select All Orders to view all orders placed for your account or select a specific date range such as the previous Six Months gt Use the Show status filter to view only orders in a particular status Approved Shipped Cancelled gt Use the Sort by filter to select the display order for the orders Due By Order Date Order Number Status Total Cost gt Click the View Detail button beside the order to view its details Result The Order Confirmation page will open Southbank Green Print Online Print Services Staff User Guide Page 9 5 Glossary Add to Cart Adds a product to the system s shopping cart Additional Services erm that describes various po
8. d Due Date amp Time Shopping Cart Date Time In the Shopping Cart select Requested Ship Date and Time Requested Shipping Date and Time gt Click Save October 2010 Mo Tu We Th Fr Sa Su E Australia Standard Time P 00 PM Rc Karte TEE BEE 23 Dates highlighted in yellow indicate a rush period d Fush fee may be applied to job for a job There are fees incurred for a rush job Ready for pickup shipping or delivery by please ensure urgency is legitimate Monday 25 October 2010 at 12 00 PM Recipients After specifying the requested shipping date gt Please enter recipient information below Address Book Customer Pick Up select Delivery Method gt First Name Address Checkout Delivery Instructions Last Name Alternatively click Company Facilities gt Continue Shopping to Telephone City e add more products Ad S Jo R Jones southbank edu State Recipient 1 errs Code Country RENEE E If required modify delivery address and select Save to My Address Book for future use C Save to My Address Book You must click save to proceed with checkout Save Update Price Continue Shopping Checkout 3 3 1 Checkout Payment Method Checkout 1 Payment Review gt Enter your Cost Centre Payment 8 Payment Method Cost Allocation number if not already populated Cost Allocation BEE gt Alternatively enter one you
9. d into one file Add Files Selected File s Workbook pdf 2 37 MB __ Save File for Later Re use Add More Files File Name No of Page s Delivery instructions for hardcopy file s Southbank Green Print Online Print Services Staff User Guide Manuals Course Guides Books Thermal Binding Ideal for larger bound documents up to 350 pages Page count based on double sided printing using standard 80gsm paper Review My Job Select gt Begin on the required product When ordering business cards a text file of your information Is required D This user guide example is ordering a Simple Print double sided and in colour s Turn Off Live Updates Help Select gt Add Files Click gt Upload Files to add a file from your computer then Upload Select gt Add More Files to upload multiple files Multiple files will be combined into one file Enter a File Name No of Page s amp provide delivery instructions for hardcopy file s if required Click gt Finish Job Name Enter a Job Name amp Quantity Quantity 1 Page 4 Color or B amp W Color Selecting Print Options Orientation Landscape Choose Colour Media ACC Colour Copy Paper A Specify Orientation if required Choose required Paper Media Duplex Double sided duplex Select Finishing Options Collate Collate into Sets Specify the following if
10. e by entering a User Name and Password Logout End a session on the service My Account Ihe section of the storefront that enables users to access account specific information such as Address Book Files Selected Print Shop Profile Order History amp Status and Approvals Offline Material An item in a non digital format e g CD DVD Floppy Removable Disk Portable Drive Hardcopy document etc that will be used in the production of a product order Order A shopping cart transaction Order is a transaction from the Shopping Cart which may include multiple jobs Due dates and times are set at the Order Level Southbank Green Print Online Print Services Staff User Guide Order History amp Status 1 Page in the My Account section of the storefront buyer side that displays the buyer s orders with the status information see 2 2 The status of a buyer s order The statuses are Approval Required Approved Cancelled Deleted In Production Order requires approval from customer Order requires manual quote Printed Rejected Shipped User approved Orientation 1 Page in the My Account section of the storefront buyer side that displays the buyer s orders with the status information see 2 2 The status of a buyer s order The statuses are Approval Required Approved Cancelled Deleted In Production Order requires approval from customer Order requires manual quo
11. e hole for hanging the banner e g by hook or halyard Hardcopy A document in printed format vs electronic format that is delivered to the print shop for printing finishing and or binding i e offline material Help Opens a customer service page or launches the online Help module Approve Checkbox by which a buyer assumes responsibility for the job order if it is produced in accordance with the selected services and other options ltem Price he price for one 1 unit of a particular item in an order Item Total The item price x the quantity of a particular item in an order Job A discrete print or finishing product or service within an order essentially it is content such as a document and the specifications for what to do with it ticket specifications An order can include a single job or multiple jobs Job is a product with its associated job ticket A product is something you could buy a product becomes a job when it is ordered i e placed in the cart Job is a set of instructions Job Ticket for a Product and possibly the associated content for producing the product might not be the case in a non print item like a coffee mug Line item in the cart is now a Job Lamination Ihe type of laminate translucent film applied to a sheet for durability and or appearance e g gloss or matte finish 1 5 3 5 or 10 mil widths Login Gain access to the servic
12. er Guide Web Storefront A print shop or fulfilment centre s web site that provides e commerce online shopping and other opportunities for online customers Page 13
13. for the cover of a printed document Cut Specifies the type of cut or trim required for a print job Delivery he method by which a purchased item or order is delivered locally to the buyer Drill Specifies the type of drilling for a printed job e g 3 holes on left side as for a three ring binder Due Date amp Time he user requested date and time for the finished Southbank Green Print Online Print Services Staff User Guide order to be produced ready for pick up or shipping File A named file in electronic native or PDF or hardcopy format Generally speaking it is content File Format A named file in electronic native or PDF or hardcopy format Generally speaking it is content File Upload Ihe process of porting a copy of a file from the user buyer s computer to a folder on the site Finished Height he user specified height of the finished product Finished Width he user specified width of the finished product Fold How the print job will be folded e g fold in half bi fold tri fold z fold accordion Front Cover Ihe stock for the front cover of the document usually bound e g 100 Ib satin Go to Cart Button that takes a buyer to the shopping cart if the shopping cart is not empty when the user logs in Grommet A ring or eyelet typically made of metal rubber or plastic that lines a Page 10 hole in a banner to reinforce th
14. ion of the storefront buyer side that displays information about the user s account and contact information such as Nickname Account Name User Name Login ID E Mail Address Security Question Quantity Number e g specifies how many units in a job or order Quote Price estimate for a job with certain specifications Recipient Ihe buyer specified person or entity to which an order or part thereof is to be delivered Remove Removes the specified item from the order job Shopping Cart Request Proof Specifies that the user elects to receive a proof copy of the job before ordering the proof copy is a representation of what a printed job should look like can be either printed or digital the latter in the case of an on screen preview in PDF or Flash Review A summary page that enables print buyers to preview their job and view the specifications for a job they are ordering and verify that the specifications for printing and finishing are accurate before adding it to the cart Saved Files Page in the My Account section of the storefront buyer side that 1 displays any files with name and upload date and time the user has Southbank Green Print Online Print Services Staff User Guide uploaded previously and 2 enables buyers to use the upload utility to upload digital files for use in product ordering or define offline material e g CD DVD Floppy Removable Disk P
15. nt Services Staff User Guide Manuals Course Guides Books Thermal Binding Ideal for larger bound documents up to 350 pages Page 2 2 Managing Your Account 2 1 Changing Password To change your password gt Log In gt Click on My Account gt Password Change Enter current password followed by New Password gt Confirm amp Save 2 2 Setting Security Question It is necessary to set a security question within My Account Should you ever forget your password you will be asked to answer this security question and a new password will be emailed to you straight away To set a security question gt Log In gt Click on My Account gt Security Question Change On the Change Security Question page gt Select New Security Question gt Enter Current Password gt Enter New Security Answer gt Confirm amp Save Profile Nickname Jo Jones Name Jo Jones User Name Login ID jonesj E Mail Address Jo R Jones southbank edu au Security Question Company Change Security Question 5 Facilities Your Current Passw LU New Security Question What high school did you graduate from v New Security Arens E Print Shop Southbank Green Print Centre Address Jo Jones Facilities 66 Ernest Street South Brisbane Queensland 4101 Australia Change Password ange Password New Password Confirm New Password 2 3 Updating Delivery
16. ortable Drive Hardcopy s in Bag Hardcopy s in Box Hardcopy s in Envelope Other not listed Scale to Fit Buyer option that enables automatic resizing of an image to fit the size of the selected output media Shown in Preview A field on the Review page that list services reflected in the preview Sides Specifies whether a job is single sided or double sided Slip Sheet A sheet placed between stacked proofs to separate them for identification or in the case of ink printing to prevent offsetting of ink to the next print Special Instructions Buyer specified instructions on how the job should be produced Special Pages A page range within a document that will printed produced with print requirements that are different from the rest of the document Staple Stapling Binding method that joins the sheets of a print job by means of stitching with wire Page 12 staples in a particular manner e g booklet upper left corner etc 1 Subtotal Price of an order or item within an order minus taxes shipping and handling fees Tabs he edge of a divider sheet that extends beyond the trim size of the document used for labelling sections of a document Upload Method Indicates the method by which the buyer got the material to the Print Shop uploaded via Web page uploaded via print driver delivered as offline material Southbank Green Print Online Print Services Staff Us
17. st print services performed on a printed job i e trimming folding drilling stapling laminating and perforating Address Book Page in the My Account section of the storefront that displays the name phone number and e mail address of your contacts Approval Indicates that a designated person as configured for the Print Shop has reviewed and authorized the transaction Back Cover The stock for the back cover of the document usually bound e g 100 Ib satin Bind Binding How the pages of a print job are held together wire binding comb binding glue binding etc Call to Discuss Buyer request to have the Print Shop call before producing the job Cart The virtual shopping basket to which buyers add items they intend to buy Clear Cart Removes all items from the Shopping Cart Collate Assembles outputs sheets sections and other components of a printed job together in sets in correct sequence as for binding e g for an order that included 3 copies of a 3 page document selecting collation would cause the output device to produce three sets of documents each ordered Page 1 Page 2 Page 3 Convert to PDF Converts a file in a native application format e g MS Word Adobe Illustrator or Corel PhotoPaint into a print ready PDF file Cover The front back and spine of a bound printed document Cover Material he type of paper media the user specifies
18. te Printed Rejected Shipped User approved Page Count Total number of pages in a document Paper Media he substrate material on which a printing job is imaged such as paper bond cover glossy vinyl canvas Payment Ihe substrate material on which a printing job is imaged such as paper bond cover glossy vinyl canvas Pick Up A job that a print buyer will pick up at the print shop that fills the order Page 11 and does not need to be shipped or delivered Preview See a representation of a finished job Preview PDF Launches a PDF of the file as for Preview PDF Selected File or all files in the job as for Preview PDF All Print in Colour Produces the job using one or more colours rather than in black only Print Services A range of buyer specified choices for producing a job Print Shop 1 Page in the My Account section of the storefront buyer side that displays information about the print shop associated with the user s account 2 The actual print shop that produces the job and fills the order Product A product is an item or set of items jobs files or documents that is a discrete and orderable or can be combined into a kit as a part of a kitted product Products can be static offered for ordering and not modifiable or ad hoc assembled by a buyer something that can be ordered from the site Profile Page in the My Account sect
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