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Families and Children Performance Report – User Guide

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1. This Report only requires information about your performance in achieving FaC outcomes Providing details of day to day activities that are unrelated to achieving FaC outcomes is not necessary Complete only one Key Service Activity sub form entry per service activity The aim is to gather necessary service activity information reducing the time taken to complete the report New service activity sub forms can be added as required up to a limit of 25 If your organisation delivers more than 25 service activities these may be attached as separate documents Note if attaching additional service activity information ensure that the same format used in the Performance Report template is followed The template at Attachment A may be used for this purpose e There are five questions for each service activity sub form The first four focus on collecting information about what was achieved rather than a detailed description of how it was achieved This provides the key information required for FaC assessment e The final question allows additional information to be provided about the service that is used to assess individual service performance Supporting detail can be attached if desired Examples 1 A provider delivers kindy gym in four different locations to four different client demographic groups This should be reported as one service activity with any differentiating details of the four different groups e g if a particular target gr
2. a Mother b Father c Grandparent d Related kinship carer e Staff Volunteers receiving a FaC funded community capacity building service 0 Do not include staff delivering services f Other unsure g TOTAL must equal 1a above Families and Children Performance Report User Guide February 2015 Of the clients identified at 1a how many fall into the following categories Each client may be counted in as many categories as appropriate Complete details based on client identification and or professional judgement a Young parents lt 20 years b Young parents 20 25 years c From a family whose main source of income is believed to be from Centrelink or Department of Veterans Affairs payments d From a family known to have Centrelink income support payments subject to Income Management e From a family known to be referred by or involved with child protection authorities Activity Information Provide details of each key service activity during the reporting period Do not include details of routine and administrative activities not integral to achieving FaC Objectives e g committee meetings routine training general networking etc Copy questions in table below for each of your service activities Service activity What were the key service activities undertaken to deliver your service a Title of activity b Type of Activit
3. 2 e A FaC service delivered a playgroup once a week The same FaC service also ran a six week Parenting Program Jane attended the playgroup with her toddler and also attended the Parenting Program with her partner Jane would be counted once Note CfC Facilitating Partners may not be in the position to track unique clients who access services delivered by different Community Partners In this case the Facilitating Partner should direct Community Partners to follow the advice above Exclude clients who e attended promotional events and family fun days e received straightforward referrals and were redirected to another service or e received assistance that involved the provision of information with no direct participation in your service Adults Youth Children 18 years 13 to lt 18 5 to lt 13 Oto lt 5 years years years 1a How many clients participated directly in eligible activities 1b How many of the clients listed above attended your service in the previous July to December reporting period I Of the clients in 1a how many have identified themselves as 1c Aboriginal or Torres Strait Islander 1d Culturally and linguistically diverse Defined here as Born overseas and speak little or no English Do not include ATSI clients in this count 1e Having a disability Of the total adult clients identified at 1a how many are best described in the following categories
4. youth and children who fall into any of the demographic categories listed Include clients as in as many categories as relevant a Young parents lt 20 Why Young parents less than 20 years and their children are particularly vulnerable to disadvantage and are a priority target group for FaC services b Young parents 20 25 Why Young parents 20 25 years may be at risk of disadvantage c From a family whose main source of income is believed to be from Centrelink or Department of Veterans Affairs e f services collect this data for their own purposes or if it is appropriate to ask clients for this information services should report this figure e Where appropriate the provider may use professional judgement to answer this question e Providers are not expected to ask clients for this information in a way that causes distress or if it is inappropriate to do so Discuss alternatives with your Grant Agreement Manager Why Income support is used as a proxy measure of disadvantage and vulnerability We gather this to assess how well FaC reaches appropriate target groups d From a family known to have Centrelink income support payments subject to income management This data is only required of providers who have reason to collect this information Why Responses will be used to compare against the BAFW trial site results e From a family known to be referred by or involved with child protection Provide this if your ser
5. SWRA Australian Government V Ot itt ike ay Se WA Department of Social Services Families and Children Performance Report User Guide February 2015 Families and Children Performance Report User Guide February 2015 Contents What is the Performance Report for c cccecceceeeceeeeeeeeeeeeeeeeseaeeeeaaeeeaeeeceaeeseaaeseeaeeseaeeesaaeseeaaeeseneeeaas 3 How your information iS USCC ceecceeeeenneeeeeeneeeeeeaaeeeeeeaaeeeeeeaaeeeeesaaeeeeesaaeeeseeaaeeeeeeaaeeesseaeeeeeeaeeeeseaes 3 PDF Ten late s occ Sec oct ol dane chet beaten ods ee ei oh aS bee abun Sega d on dy aa ie deta dweme ata odetanecdgevectardes Saeed 3 Improvements made to the February Report ecceeeeeeeceeeeeeneeeeeeeeaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaeeeeseaas 4 Client data Who have you assisted this reporting Pe riOd cccccceeeceeseeeeeeeeeeeeeeceeeeseaeeeeeeseeeeeeaes 4 1 How many clients participated directly in eligible activities 00 2 ceeeeeeceeeeeeeteeeeeeeeeneeteeeeees 5 A Total Certs scacieecccssenes oocesti sds ceunessvauaens oaciles eadeaba Vac duunedeeneana oaculnsdaeasauesacduanhiacdeadasecsuai seacsaataeede 5 b Of the clients at 1a how many attended your service during the previous July to December reporting DONO ce secceicadeisnc cvuedescndenascussueseaclegnied naaid aie aiani aiani an aaia 5 c Aboriginal or Torres Strait Islander cccceeeeeeeeeee cece eeeeaeeeeeeeceeeeeseaeeseaaesee
6. The other category should only be selected where your service activity clearly does not fit with one of the categories listed If more than one category in the pick list is applicable to your activity select the category that best describes the main focus of the activity If required further explanation can be included at the final question in Key Service Activities Why These activity service types were designed to be generic rather than specific to enable the types of services to be categorised and analysed for mapping and planning purposes including the identification of service gaps They were derived from the most commonly reported service types in past reports Examples 1 A provider delivers the Education for a Future initiative that aims to promote positive education outcomes for children of newly arrived refugee families The initiative involves running out of school hours groups providing parent education support as well as casework Rather than selecting the other category and listing all components e g out of school program parenting family skills training and case management select the following one category Type of Activity Multidisciplinary Whole Family 2 A provider delivers a kindy gym in four different locations to four different client demographic groups This would be included as one service activity The kindy gym employs a family support worker who assists parents with r
7. ade to the February Report The Government s red tape reduction programme aims to reduce unnecessary regulation and red tape costs on business community organisations and individuals Providers submitting client data through the FSPDS as part of the trial will only be required to submit data via FSPDS for the period 1 July 2014 to 31 December 2014 The following questions have been removed from the February template Objectives What did you plan to achieve question e With which Outcome does this activity align question e The Deliverables section e The What Works section e The Additional Information Feedback section and e The question asking for further comments on client outcome data collection Client data Who have you assisted this reporting period A client is anyone who receives a direct FaC service This term is used generically and encompasses similar terminology such as participant member and customer Those who enjoy a flow on benefit from a family member s access to FaC services are not counted as clients Example Ifa mother and her child receive direct case management services other family members may benefit indirectly from this service e g siblings however only the mother and child are counted as clients A direct service is a service delivered to a client by a FaC provider with the specific intent to contribute to achieving a FaC outcome Make sure that yo
8. ctivity for this reporting period sessssssssrssssiresssrrssrirrnsrirnsstinnnstinnnstinnnntnnnnnnnn 8 Was this activity designed for or targeted at clients from a particular demographic group s 8 Demographic group s targeted ecccceceecceceeseeceeeeeeeceeeeneeceeeeneceeeeaeeeeeeaeeeeesnseaeeesneeeeeesnneeeeeesaaes 9 What outcomes has this activity ACHIEVED ececeeeceeceeeeeeeeeeeeeeeeee teense ceaeeesaaeeeeeeeseaeeesaeeeeaeeseeeeess 10 How was the activity delivered ceccceeeeeeeceneeeeeeceeeeecaeeecaaeeeeaeeceeeeesaaeeesaaeseeeeeseeeesaeeeeaeeeeeeetaas 10 Additional Information sses A 11 PGP ODEO OS iii et eeaecen ca eccecdatacu E E E E 11 FaG ODJOCIVOS ia csiececavesiencaataehin acectantaazatand adeateacaatdueataacegantanantantadendaadaasauehs adeaddelaaacednlatesietdaceitntaasiatas 11 FAG OUTCOMES seis csices cocetsiscate sane iu cazzayacendadsadvciavacadedant dy dactenachedadeagdiagsatateddusde tecnenubediles oduneadelaauate du ldse de 11 TYPES OF ACUVILY eseina a aaa aa hes saduaes te sdexnassascadesscdcesdvasandunnebesnszeasaadeunasessacvacucaates ss 12 Demographic Target Groups idiren a a aaa 13 Attachment A Abridged Version of the Families and Children Performance Report Template 14 Families and Children Performance Report User Guide February 2015 What is the Performance Report for Under the terms of the Families and Communities Programme Grant Agreement the Families and Chi
9. ed outcomes or achievements if any and or e Challenges to achieving desired outcomes and strategies used to overcome those challenges if any Enter text directly into the box Why This information provides a precise snap shot of e what your service activity is doing e theissues in the community where the service activity is delivered and e howyou are working to address these issues Families and Children Performance Report User Guide February 2015 Additional Information FCP Objectives All FCP services work towards the following aim To support families improve children s wellbeing and increase participation of vulnerable people in community life to enhance family and community functioning FaC Objectives Key objectives are to e strengthen relationships e support families e improve children s wellbeing and increase the participation in community life to strengthen family and community functioning and e reduce the costs of family breakdown FaC Outcomes Long Term Outcomes e Improved child adult and family functioning e Increased economic engagement e More cohesive communities Intermediate Outcomes Improved adult functioning Improved family functioning Improved child wellbeing Improved community functioning Immediate Outcomes Increased personal agency Stronger family relationships Increased parental capacity More cooperative post separation arrangements Increased positive community con
10. eeeseaeeesaeeeeneeeeaees 5 d Culturally and Linguistically Diverse CaL D cceccceceeeeeeeeeceeeeeeeaeeeeeaeseeeeeseaeeesaeeeeneeeeaees 5 el Havinga CIS AINE Y srsiessa kaninina aana RRASA ected sateteedeedndaa dee ened ees 5 2 How would you describe each adult client identified at 124 00 0 cccceceesseeeesseeeeeessneeeeesseeeeees 6 3 How many of the clients at 1a fall into the following categories cececeeeeeeeeeteeeeteeeeeeeeees 6 a Young parents lt 20 se cleveceecl deel eteees eels EE 6 o YOUNG Parents 20 25 sia a a E E E EN 6 c From a family whose main source of income is believed to be from Centrelink or Department of Veterans Affairs eee cceeceecceceeeseceeeeeseceeeenseceeeenseceeeeaaeeeeesaeeeeesneaeeeeneeeeeeeneeaeeeenaes 6 d From a family known to have Centrelink income support payments subject to income management issin nna aaan a RA EARE E aAA suadsveasdeqsned AEAN E AAN E EAEE E aAA a TAa 6 e From a family known to be referred by or involved with child protection eseese 6 Key Semice AGtUViIIE Suie boetan teaei aniani aaa A eaea aaea na iaaa a iae aa haaie aa 7 What were the key service activities undertaken to deliver your service c ccceeceeseteeeetteeeeeeeees 8 ak TNT OT ACTIVE orena a T A 8 D Type OTMACTIVILY srci naa a a aa eaaa i iaaa E E AEEA 8 c Suburb town community where this activity was delivered ccccsccecessseeeeseseeeeeesseeeeeeaas 8 Total clients for the a
11. eferrals and parenting family skills sessions are also arranged as part of the program Rather than selecting the other category and listing all components e g Early childhood Parenting family skills training and referral for ATSI children and families select the following single category Type of Activity early childhood For each example above narrative describing the individual components would be included against the final question in Key Service Activities c Suburb town community where this activity was delivered Include the location name s of where the service activity is delivered If service activity is delivered in multiple nearby locations the regional name may be recorded instead E g City of Logan rather than listing five individual suburbs within the City of Logan Total clients for the activity for this reporting period Record the total clients who participated in this service activity during the reporting period Ifa non direct service type that has no direct clients e g Community Development enter 0 Was this activity designed for or targeted at clients from a particular demographic group s Select Yes only if the service activity is designed for or targeted at a particular demographic group If designed for a specific target group but open to all families with young children tick Yes and record only those clients in the target demographic Do not include details of untargeted demo
12. ety awareness Men s Behaviour Change Group for men with a history of abusive behaviour Granparent Carer Support My Time for Grandparents Peer support for Kinship Carers Health amp nutrition education support Cooking activity and playgroup for young children 0 5 years Home visits outreach Visiting Parent Mentors In school Mentoring program In school Anti Bullying Program Mentoring program for vulnerable children youth Interagency collaboration linkages Create linkages with Aboriginal organisations to develop trust and create soft entry pathways Literacy Numeracy Rainbow Readers Program Learning Centre Men fathers program Mentoring and demonstration of positive male role models and learning Mental Health Building Self Worth Program Multidisciplinary Whole Family Multidisciplinary services Family Liaison Worker Needs assessment Out of school program Camp holiday program after school program Superkids afterschool kids program Parenting family skills training 1 2 3 Magic Workshops Financial Literacy and Advocacy for Young Parents Peer support social networking Support Group for Aboriginal Kinship Carers Playgroup Supported playgroup Professional training development Volunteer training Train the trainer program Promotions Referral Information Distribution of information and resources to support parenting practices Resource development research Development of online training course Respite volunteer program Voluntary Respite Volunteer suppo
13. graphic groups If the activity is designed for a generic audience but happens to be attended by participants who share a common demographic background select No More details may be included in the question How was the activity delivered Families and Children Performance Report User Guide February 2015 Example 5 What Activity and Attendees For particular Whatwouldbe would be focus demographic recorded i recorded group s Demographic Count ue 35 women mothers Family Day activity 22 men fathers No N A 66 children a 35 women mothers Family Day a 22 men fathers A for families who Seica Yes Isolated families 123 live in remote geographical areas i 35 women mothers EEA Pa 22 men fathers People with a Sn ak Bate 3 26 children with Yes disability and or 123 eae disability family carers AO siblings 12 Mothers Parenting Program Pies 6 grandparents ND D 12 grandparents Parenting support 5 Kinship GEERS y Grandparents 14 for Grandparent eS kinship carers carers Why The data assists the Department to identify services designed for and delivered to specific demographic groups in response to local need It also identifies where specific demographic groups are located and what their needs may be Demographic group s targeted If Yes is selected for the above question this section should be completed Up to three demographic groups per service activity can be selec
14. ked in the July reporting template each year Record the number of those clients who received an FaC service during this reporting period who also received an FaC service from your Organisation in the July December reporting period of this financial year Why Asking this question in the second reporting period each year i e J anuary to June allows FaC to more accurately identify the total number of unique clients assisted in any given financial year This is necessary for the FaC to report to government in the Department s Annual Report Of the clients in 1a how many have identified themselves as c d e Aboriginal or Torres Strait Islander Record the total number of clients who identify as Aboriginal or Torres Strait Islander Why People who are of Aboriginal or Torres Strait Islander descent are a priority target group for FaC services The percentage of FaC clients who are of Aboriginal or Torres Strait Islander descent is published in the Departments Annual Report Culturally and Linguistically Diverse CaLD Record the total number of clients who were born overseas and who speak little or no English at home Do not include any Aboriginal or Torres Strait Islander clients in this count Why Those whose cultural and or linguistic diversity presents a disadvantage to fully participating in the community e g poor language skills inhibit participation in education employment social activities are a pri
15. ldren Performance Report must be completed twice annually and submitted by 28 February and 31 July The Report is designed to collect Families and Children FaC data as evidence to support ongoing funding for the Families and Communities Programme FCP Communities for Children Facilitating Partners CfC FP are responsible for compiling and completing the Performance Report Community Partners should not be given the template to complete To collect necessary data from Community Partners it is suggested that Facilitating Partners provide Community Partners with an abridged version of the template An example which can be adapted to individual Facilitating Partner specifications is provided at Attachment A How your information is used The FaC Performance Report template is designed to gather the necessary information to 1 Assess your performance in meeting your Grant Agreement deliverables and fulfilling the requirements of the FaC Performance Framework For more information see the FaC Performance Framework 2 Assess overall performance of the programme within the FaC Performance Framework a How well we are reaching vulnerable and disadvantaged families b How well the FaC is achieving its objectives and c Identifying trends gaps etc to build the evidence base and inform future funding decisions and policy development 3 Fulfil departmental obligations to a Promote the efficient effective economical and ethical use of Co
16. mmonwealth funding as required by the Financial Management Act 1997 and the Public Governance Performance and Accountability Act 2013 b Report against the Department s Key Performance Indicators in its Annual Report to Parliament and c Inform our Minister of progress towards programme outcomes PDF template Organisations funded to deliver more than one Activity must complete a separate template for each Activity delivered i e Children and Parenting Support CfC Facilitating Partners or Intensive Family Support Services Each template is automatically generated by the Department s funding management system FOFMS and is linked to a particular funded Activity Once issued a template cannot be transferred to a different funded Activity The template is developed using Smartform technology which gathers data in a uniform manner which is automatically loaded against the correct provider and Activity in FOFMS It is therefore important that details for each Activity are entered into the correct template identified by the prefilled Activity Title and Activity ID details printed on the front page of the template In order to fit into system capabilities the template includes limits on the size of text boxes with the maximum number of characters or words identified where relevant Providers may however submit further information as attachments Families and Children Performance Report User Guide February 2015 Improvements m
17. nce Report User Guide February 2015 The number of clients would be entered as follows 1 Aboriginal and Torres Strait Islander 60 2 Young parents lt 20 50 3 Children 0 5 years 50 What outcomes has this activity achieved Provide a precise statement or abstract that summarises the activity specific outcomes achieved by this service activity Example Socially isolated parents were taught new social skills in a casual supportive environment and encouraged to engage in their community e Do not describe the methods used to achieve outcomes e g a playgroup was run two days per week for socially isolated parents This should be provided under any additional comments about the service activity Do not enter a prescribed FaC Outcome here Why This provides specific information on what each service activity is meant to achieve When collated this information will build a picture of the varied elements involved in achieving the FaC Performance Framework Outcomes How was the activity delivered This is a free text field where you can include all qualitative information that may be required for your Agreement Manager to properly assess your performance Information reported here should include e A description of the service activity Keep details precise and relevant to the FaC An explanation of the community need s this activity addresses e Community Partner details if a CfC FP Activity e Unexpect
18. nectedness Service quality Outcomes Increased use of evidence based practice Increased use of early intervention and prevention Increased service integration and collaboration Improved access for vulnerable or disadvantaged individuals and families Families and Children Performance Report User Guide February 2015 Types of Activity Category from Drop Down List Examples include Advocacy Co ordinated Advocacy for Referral and Early Intervention in Schools Strategy Antenatal postnatal Future Parenting Program Pregnancy support group First time Mother s group Case Managemenit therapy Speech Therapy and Speech Awareness Whole of family therapy program Community development capacity building Improved access to recreation sporting facilities via community infrastructure redevelopment programs Cultural awareness support Closing the Gap strategy enhancing Indigenous understanding Development disability Special needs program Drug amp alcohol education support Alcohol and other Drugs Residential Treatment Program for parents and their accompanying children Perinatal amp Family Drug Mothers drop in clinic Smoke Alcohol amp Drug Free Family Fun Day Early Childhood Indigenous early years focussed network Child Health Checks Mobile Toy and Parenting Resource Service Family Counselling support Specialist Child and Family Support Program Family Violence saf
19. ority group for FaC services The percentage of FaC clients who are CaLD is a known vulnerable and at risk of disadvantage priority target group and reported in the Department s Annual Report Having a disability Record all clients who have a disability that affects their quality of life and or hinders their ability to fully participate in the community e g participation in education employment social activities Why People with a disability are known to be at greater risk of disadvantage FaC uses this as a proxy measure for vulnerability Families and Children Performance Report User Guide February 2015 2 How would you describe each adult client identified at 1a Count each of the adult clients who attended your service in one of the categories listed The total of clients listed in questions 2 a to 2 f must be equal to the total adults listed in 1 a Do not count youth who are also parents here This section collects data on adult demographics only Young parents are recorded in the next set of categories section All adult clients who do not fit into categories a to e should be entered at f Why Analysis of this data provides an insight into the level of e Services provided to demographic groups of particular interest to FaC and e Professional skills development and community capacity building provided by FaC How many of the clients at 1 a fall into the following categories Record all clients adults
20. oup or different community partner included against the final question in Part titled Key Service Activities 2 A provider delivers a Building Better Parks community strategy which aims to involve a number of communities in improving their local parks The strategy involves engaging community organisations and businesses a promotion campaign community forums weekend busy bees a colouring competition for school children and family group activities This would be included as one service activity which might be recorded as follows Title Building Better Parks Type of Activity community development capacity building Outputs at the demographic question select NO as the programme is aimed at the whole community Outcome Statement Parktown businesses and residents have built a stronger sense of community developed skills and established new connections and friendships while collaborating to plan design and construct safe quality community spaces for their families Narrative describing the individual components their achievements client groups etc would be included against the final question in Key Service Activities Families and Children Performance Report User Guide February 2015 What were the key service activities undertaken to deliver your service a Title of activity This should be a descriptive name for the service activity only b Type of activity Select the most appropriate value from the pick list
21. rt with at risk children and families School readiness Positive Start to School Program Training personal development Social Emotional and Life Skill Development Program for teenage girls at risk of disengaging Growing Strong Families and Families Together Families and Children Performance Report User Guide February 2015 Demographic Target Groups Category from Drop Down List Aboriginal and or Torres Strait Islander CaLD Carers Children at risk Early Childhood Professionals Grandparent Kinship carers Homelessness Isolated families Jobless families Men Fathers People with a disability Pre school Infants Primary school aged Secondary school aged Single parents Socially isolated families Women Mothers Young Parents Expectant Parents lt 20 and Young Parents Expectant Parents 20 to 25 Families and Children Performance Report User Guide February 2015 Attachment A Abridged Version of the Families and Children Performance Report Template Client Data Who have you assisted this reporting period Complete this part by counting the number of adults and children who participated directly in FaC service activities during the reporting period Where possible count unique clients only once Example 1 e A FaC service delivered a mothers group that ran once a week during school term Each participant should be counted only once even if she attended all sessions Example
22. ted from the pick list Select the most appropriate value from the pick list where possible If your service activity is targeted to more than three listed demographic groups select the main three The other category should only be selected where your service activity clearly does not fit with one of the categories listed Do not use the other category to further refine an existing category More information may be entered at the final question in Part 3 if necessary Why The demographic group options are designed to be generic rather than specific to enable demographics to be readily analysed for mapping and planning purposes Values were derived from the most commonly reported demographics in past reports Enter the number of clients who attended from each group Note Individual demographic groups need not be mutually exclusive If applicable a client may be recorded against more than one demographic group Therefore the sum of clients recorded here may exceed the total clients entered for the service activity Example A total of 100 clients attended a playgroup activity designed for young Aboriginal and Torres Strait Islander parents Of the 100 total clients attended the activity e 50 were young parents but only 30 of these were Aboriginal and Torres Strait Islander clients and e 50 clients were children 0 lt 5 but only 30 of these were Aboriginal and Torres Strait Islander clients Families and Children Performa
23. u read and understand the introductory notes and examples Provide details of all clients who have attended your service and received a direct service Note e Providers who do not deliver direct services to clients e g peak bodies services who only undertake research or deliver web based activities etc should enter 0 at 1a and are not required to complete further questions in Part 1 e Where possible provide a count of unique clients i e if a client attends more than one of your service activities count that person only once rather than once per service activity e CfC Facilitating Partners should direct each Community Partner to provide unique client counts CfC FPs are not expected to track unique clients who access services delivered by different Community Partners Do not include clients who Attended promotional events and family fun days e Received straightforward referrals and were redirected to another service or e Received assistance that involved the provision of information with no direct participation in your service Families and Children Performance Report User Guide February 2015 L How many clients participated directly in eligible activities a b Total Clients Record by age group all clients who received a FaC service during the reporting period Of the clients at 1a how many attended your service during the previous July to December reporting period This question is only as
24. vice has received a warm referral from a child protection agency or if your service works in collaboration with child protection in relation to a client This data is only required of providers who have reason to collect this information Why This is used to assess the extent of FaC collaboration with Child Protection Agencies in line with the National Framework for Protecting Australia s Children 2009 2020 Families and Children Performance Report User Guide February 2015 Key Service Activities Key service activities are the individual components of a service provider s FaC service delivery Each service activity includes all components that in combination contribute towards a common initiative E g a provider delivers the Education for a Future initiative that aims to promote positive education outcomes for children of newly arrived refugee families While including the individual components for out of school hours groups parent education support and casework the Education for a Future initiative is one key service activity Providers should think about how each service activity works toward achieving FaC outcomes This provides data in a format that e Reduces the amount of mandatory data required while allowing providers to present additional information if they wish and Allows plenty of room to provide additional information that providers feel is important including in the form of an attachment if necessary
25. y Advocacy Promotions Referral Information c Inwhich suburbs towns or communities was this activity delivered How much did you do Total clients this reporting period Was this activity Yes limited to clients from a particular demographic group s If you answered Yes Demographic Group s targeted Number of clients to 8 from this List up to three demographic group a Aboriginal and or Torres Strait Islander b Aboriginal and or Torres Strait Islander c Aboriginal and or Torres Strait Islander What difference did you make What outcomes has this activity achieved Provide an outcome statement only How was the activity delivered This is a free text field Provide any additional comments about the service activity here Families and Children Performance Report User Guide February 2015 What were the key service activities undertaken to deliver your service You can include all qualitative information about the service activity Information reported here may include Description of the service activity keep details precise and relevant as character and word limits apply Details of unexpected outcomes or achievements e Details of challenges to achieving desired outcomes and strategies used to overcome those challenges

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