Installation and User Guide - GAI
Contents
1. 41 54 ry TA 12 34 Network Output 1 Inputs End view of Connectors VoIP Telephone 22 Control inputs for connection to voltage free contacts only Internal pull up resistor source current 300uA These inputs form part of a SELV circuit and precautions must be taken to prevent hazardous voltages being applied to these circuits LAN connection RJ45 on Cat5 or Cat5e UTP cable All other connections 0 14mm to 2 5mm 26 to 14awg for rigid solid cables 0 14mm to 1 5mm 26 to 16awg for flexible stranded cable 6 6 Commander Installation 1 To prepare for installation undo the three retaining screws shown to remove the front casing from the rear The screws are captive in the front casing a 5mm Allen key is required Disconnect the ringer connector from the circuit board noting the position and orientation 2 The Commander telephone can be installed vertically to a wall or pole or used horizontally on a desk Select the required mounting method section 5 and mount the rear casing first where applicable 3 Route the required cables through glands as appropriate and make connections following section 6 7 When fitting mains wiring to this product that is not wholly run within trunking it is important that the strain relief is correctly installed and tested to ensure there will be no disturbance to the wire terminations As a minimum the cable must withstand2. Vandal Resistant Help Point Installation and User Guide Rugged VolP Telephone Titan Commander VR and Help Point models IMPORTANT THESE PRODUCTS MUST BE CONFIGURED PRIOR TO INSTALLATION PLEASE READ THIS GUIDE FIRST GAI TRONICS A division of Hubbell Ltd Doc No 502 20 0115 001 Iss 4 July 2013 CN37652 001 CONTENTS 1 Safety and Care Information wrnrennsennenenennnnneneneneni 4 2 Features yn a and esl E E de ed 4 3 Quik Start Guide cr leaner AE MMA 7 4 Alternative Configuration Methods wrmrnramnrs 8 5 Mounting methods and dimensions 010mmrrenenennnenenenennea 9 5 1 Generalins MAAS hae ee ide 9 5 2 TAM kaski eda datineaii eat eoira an ateena iae a aS AURA AUE 9 5 3 Commande ciate de niece 14 5 4 NR and Help Poimnt t 144 23224 1vmu due ena nai ei 17 6 Connections and Installation mtennenneneneennneennneneei 19 6 1 Generalick aise neck teh tS he Sena dnt 19 6 2 IMPORTANT SAFETY INFORMATION 20 6 3 Emergency Services warning wtmrnnrs 20 6 4 Titan Installationin cc taconite ella 21 6 5 Titan GOnNeCtIONS whee ese that coe Seni die 21 6 6 Commander Installation 6meeeereneeneennenanneeennene 23 6 7 Commander Connections 00 0menneeennenenneeenneae 24 6 8 VR and Help Poi
3. BE CONFIGURED BEFORE THEY ARE INSTALLED All units have identical settings as factory defaults so each one must be individually configured to give it a unigue identity on the network This may be difficult to do after the units are installed The general seguence for set up and use is Stage Comment Initial network configuration Essential Each phone must be setup for the network prior to installation Each unit is usually dedicated to a specific location make sure each configured phone is identified ready for installation Refer to configuration guide available from website 2 Change user name and Recommended to prevent unauthorised password changes to the phone s configuration Make sure to record these details securely Refer to configuration guide available from website 3 Check for power and Ensure that a network port is available within network 95m of intended installation Ensure that a power source is available either local 24 48V DC or PoE Refer to section 9 4 Mounting Physical mounting at the intended location Refer to section 5 5 Installation Connections and cabling Connection to the network at the intended location Refer to section 6 6 Final configuration can also Setting autodial numbers etc Can be done be done prior to installation remotely Refer to configuration guide available from website 7 Test Check that calls can be made successfull
4. England DE13 OBZ declare under our sole responsibility that the following product is in conformity with the directives listed below and hold the relevant technical documentation at the above address Weather Resistant VoIP Telephones incorporating 999 02 1075 xxx PCB as follows Product description Titan handset telephones Commander handset telephones VR and Help Point all VoIP variants EC Directives 2004 108 EC EMC Directive 2006 95 EC Low Volltage Directive LVD 2011 65 EC Restriction of the use of certain hazardous substances in electrical and electronic equipment recast RoHS 2 Directive Date of issue Name Job Function Signature of signatory of authorised signatory R Rumsby Engineering Manager 30 November 2012 Document 110 40 0000 000 iss 1 AC 300 11 VoIP Telephone 32 11 Licensing Notices The firmware in GAI Tronics VoIP products contains modules subject to licensing and copyright as follows Module License u boot GPL V2 Linux kernel GPL V2 Busybox GPL V2 Opal PWLib Mozilla Public License V1 1 Modutils GPL V2 MTD GPL V2 NTP David L Mills Copyright Notice These licence and copyright notices are available in full from our website at www gai tronics co uk voipsupport htm 33 VoIP Telephone VoIP Telephone 34 35 VoIP Telephone GAI TRONICS A division of Hubbell Lid Brunel Drive Stretton Park Burton on Tren
5. recess at least 50mm 2in deep in the wall according to the dimensions shown 2 Mark the wall with hole centres based on the dimensions shown 166 x 307mm 6 5 x 12 1in If necessary offer the faceplate up to the wall to check alignment Do not use the telephone as a template for drilling 3 Drill holes in the wall at the marked positions Select appropriate screws wall plugs etc for the type of wall bearing in mind that the weight of the complete phone is around 1 5kg 3 3lbs 4 Route the cable to within the recess and make connections to the telephone as shown in section 6 5 Secure the telephone to the wall taking care not to trap any wires Note that the gasket on the rear of the faceplate is intended to make a weather seal when compressed against a smooth surface Do not rely VoIP Telephone 18 on this gasket to keep water out if mounting directly to rough surfaces such as brickwork in these cases use additional sealant around the edges to ensure a weatherproof seal 6 Connections and Installation 6 1 General IMPORTANT THIS PRODUCT CAN CONTAIN HAZARDOUS VOLTAGES ITIS ESSENTIAL THAT THE WATERPROOF SEAL IS PROPERLY MADE DURING INSTALLATION TO ENSURE THAT WATER CANNOT GET INTO THE ENCLOSURE THE INGRESS OF WATER CAN CAUSE ACCESSIBLE PARTS OF THE TELEPHONE TO BECOME LIVE AND THEREFORE MUST BE PREVENTED AT ALL COSTS All possible measures must be taken to ensure water fluid or dust does not contaminate
6. the minimum conductor cross sectional area must be 0 75 mm 19awg for flexible cords or 1mm 18awg for other cables For currents up to 10 Amps the minimum conductor cross sectional area must be 1 mm 18awg for flexible cords or 1 5mm 16awg for other cables Circuits connected to these relays must be protected against over current and short circuit by a suitable method for example a fuse or circuit breaker rated at less than or equal to the relay contact rating The use of an isolated supply or an RCD is recommended for these circuits Cables or cords used must be insulated and and have an overall insulated outer sheath covering both conductors They must be appropriately rated and certified Examples of suitable ratings for PVC cords are IEC 60227 designation H05 VV F or H05 VV F2 or for rubber insulated cords IEC 60245 designation HO5 RR F Extra precautions must be taken for flush mounted Titan VR and Help Point products where a GAI Tronics rear enclosure is not used In this case it is the installer s responsibility to ensure that the installation is safe that there is no possibility of any contact being made to live terminals that cables are properly restrained to prevent them becoming detached and that there is no possibility of water dust or other fluids coming into contact with the rear of the product Always ensure that sufficient clearance is maintained between hazardous voltages and any accessible conductive p
7. 4 6in across the mounting surface For flat mounting on surfaces greater than 150mm 6in across use the desk or wall mounted methods as appropriate MOUNTING CLAMP BANDING STRAP NOTE Banding straps large scale worm drive clamps are not included in this kit and must be obtained separately For details of where banding can be obtained refer to GAI Tronics 1 Remove rubber feet from the Rear Casing if fitted Attach the pole mounting clamp assemblies to the Rear Casing using the M6 x 25 screws provided 2 Ensuring that the glands are at the bottom pass a proprietary banding strap round each of the pole mounting clamps and the support pole Tighten to a torque of 4 5Nm 3 3lb ft max IMPORTANT avoid the use of power tools Spinning the nuts too quickly can cause a rapid increase in heat which can cause the nuts to seize as a result of galling or cold welding 3 Continue the installation by making the appropriate connections section 6 5 4 Reconnect the ringer Secure the telephone Front Casing to the Rear Casing 5 Re tighten the straps firmly and trim off any excess band material For security the driving head of the band may also be sawn off VoIP Telephone 5 3 3 Desk mounting Rake For horizontal surfaces greater than 150 x 280mm 6 x 11in use the free standing desk mounted method below GLANDS AND CABLE REAR ENTRY Sy J RUBBER FRONT FOOT
8. Technical Specifications Product features Power supply Power over Ethernet 802 3af compliant Class 0 via RJ45 both method A and method B or External power supply 24 48Vdc 200mA except VR and Help Point models being powered from 24Vdc which reguire 400mA NOTE Earlier models are 48Vdc only Check the connector legend as shown in section 6 5 or section 6 7 A separate isolated supply must be provided for each telephone Voltage range 24V versions 22 50V Voltage range 48V versions 36 56V Hookswitch Electronic with no external moving parts Ringer loudness 80dBA 1m 7 ase Suitable for inductive coupling to Hearing Aids having a Titan 8 a T switch position T KGS Tested to ETS 300 381 Network 10 100 BaseT Ethernet RJ45 Cat5 or Cathe UTP Static IP provisioning or DHCP STUN client NAT traversal Call Control SIP RFC3261 compliant Signalling Loose routing External inputs 4 auxilliary inputs volt free internal pull up resistor source current 300UA External outputs Output 1 rating 10A at 250Vac 10A at 30Vdc Output 2 5A at 250Vac 1A at 24Vdc REFER TO SAFETY INFORMATION IN SECTION 6 2 Codecs amp Audio G 711 A Law G 711 Law G 722 G 729 G 723 1 MP MLQ G 723 1 ACELP Codec preference sequence DTMF in band out of band RFC2833 Configurable comfort tones to emulate national tones VoIP Telephone 28 Product feature
9. a pull of 6ON approx 6kg force or 13 5lbf without visible movement If conduit is used mains cables must be secured elsewhere 4 Reconnect the ringer Re secure the telephone Front Casing to the Rear Casing with the three retaining screws ensuring a weatherproof seal 5 Test the operation of the telephone Installation is now complete 23 VoIP Telephone 6 7 Commander Connections Make the appropriate connections as shown on the diagrams below Clamping position for Input connections input and power cables Power connections 6 Ringer 9 connector i Ringer WARNING BD ji E KIE E Serial port Clamping position for network cable RJ45 connector Network cable sel postien Output connections led through this gland Take particular note of the cable clamping arrangements all cables must be securely clamped in the clamps provided Connection types and ratings Output 1 rating 10A at 250Vac 10A at 30Vdc Output 2 5A at 250Vac 1A at 24Vdc N Refer to safety information in section 6 2 Clamp cables by bending tabs Clamp Network cable Barrier Connection to Output 1 Cabling example showing connection to Output 1 VolP Telephone 24 25 External power supply 24 48Vdc 200mA NOTE Earlier models are 48Vdc only Chec
10. al apparatus with the basic restrictions related to human exposure to electromagnetic fields 10 MHz 300 GHz General public VoIP Telephone 30 European Directives 2004 108 EC EMC Directive 2006 95 EC Low Volltage Directive LVD 2011 65 EC Restriction of the use of certain C hazardous substances in electrical and electronic eguipment recast RoHS 2 Directive 2002 96 EC Waste Electrical and Electronic Eguipment WEEE Directive Recycling Information The symbol shown here and on the product means that the product is classed as Electrical or Electronic kt Eguipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal 31 VoIP Telephone 10 CE Declaration GAI TRONICS A Division of Hubbell Ltd EC Declaration of Conformity C We GAI Tronics a division of Hubbell Ltd of Brunel Drive Stretton Business Park Burton upon Trent Staffordshire
11. ar enclosure up to the wall to check alignment Do not use the enclosure as a template for drilling 3 Drill holes in the wall on the marked positions Select appropriate screws wall plugs etc for the type of wall bearing in mind that the weight of the complete phone is around 5kg 11lbs IMPORTANT USE ONLY countersunk headed fixing screws Check that screws seat properly in the plastic bushes to ensure a watertight seal Do not use excessive tightening force as this may crack the case VolP Telephone 10 11 PLASTIC KNOCKOUT BUSH J 6 7 27 MoM galt dt aE 4 Ensure that all four plastic flanged bushes are in place and the rear enclosure is screwed tightly to the surface to prevent any water ingress through the punched holes 5 Complete the installation by making the appropriate connections section 6 5 and re fitting the face plate 5 2 2 Pole mounting MOUNTING CLAMP BANDING STRAP Kit No 100 02 0208 001 This accessory is for mounting GAI Tronics telephones on to the side of round poles of 100mm to 200mm diameter 4 8in or on to square or rectangular section uprights of 100mm to 150mm 4 6in across the mounting surface NOTE Banding straps large scale worm drive clamps are not included in this kit and must be obtained separately For details of where banding can be obtained refer to GAI Tronics 1 Using a suitable tool punch out the 4 outer holes in the rear enclosure tak
12. arts If in doubt always use a GAI Tronics rear enclosure installed according to these instructions 6 3 Emergency Services warning If as configured the telephone cannot make a direct call to the emergency services check with your network administrator whether it is necessary to warn users and if so provide a suitable warning notice A warning label which can be fixed to the front of the telephone is provided VoIP Telephone 20 6 4 Titan Installation 1 To prepare for installation open the door where fitted then undo the four retaining screws to remove the faceplate from the rear enclosure A 3mm Allen key is required Caution take care to support the spring loaded door whilst open to prevent it slamming shut and trapping fingers 2 The Titan telephone is intended for vertical installation to a wall or pole Select the required mounting method section 5 and mount the rear enclosure first where applicable 3 Route the required cables through glands as appropriate and make connections following section 6 5 When fitting mains wiring to this product that is not wholly run within trunking it is important that the strain relief is correctly installed and tested to ensure there will be no disturbance to the wire terminations As a minimum the cable must withstand a pull of 100N approx 10kg force or 22 5lbf without visible movement If conduit is used mains cables must be secured elsewhere 4 Re fit the facepl
13. ate ensuring a weatherproof seal 5 Test the operation of the telephone Installation is now complete 6 5 Titan Connections Back box Serial port RJ45 Network connector R j oo under back box ce s Power connections Input connections Output connections Clamping position for output cables Clamping position for power and input cables Make the appropriate connections as shown on the diagrams below VoIP Telephone Connection to Output 1 OO Connector Legend Clamp on secondary Connection insulation to Input 1 AUX 24 48Vdc Connection Barrier Cabling example showing connections to Input 1 Output 1 and aux DC suppy Take particular note of the cable clamping arrangements all cables must be securely clamped in the clamps provided Refer to safety information in section 6 2 Y Connection types and ratings Output 1 rating 10A at 250Vac 10A at 30Vdc Output 2 5A at 250Vac 1A at 24Vdc Clamp cables by bending tabs External power supply 24 48Vdc 200mA 400mA for VR and Help Point units if powering from 24Vdc NOTE Earlier models are 48Vdc only Check the connector legend as shown above If it is marked AUX it can accept voltages between 24 and 48V DC If it is marked 48V it is 48V only Common Output 2 for inputs AUX 24 48V DC
14. do so could result in an unsafe installation Take adequate precautions when opening the case or installing If in doubt isolate connections elsewhere before opening The spring loaded door Titan models only where fitted can close sharply Take care not to trap fingers etc during installation and use 2 Features This manual describes the voice over internet protocol VolP versions of the Titan Commander Vandal Resistant handsfree and Help Point telephone ranges Features include SIP compatible RFC3261 Automatic outgoing call diversion memory list Weather and vandal resistant Wide operating temperature range Real time alarm reporting via email or Syslog Power over Ethernet compatible Configurable via web page serial link or download 4 auxiliary inputs 2 volt free contact outputs Models are available with different casing keypad and handset options VolP Telephone Titan aluminium bodied handset telephone Slamlock Handset E Rear Enclosure Commander rugged glass reinforced polyester handset telephone Front Casing Rear Casing Handset 5 VolP Telephone Vandal Resistant VR handsfree telephone FLUSH 25mm CALL BUTTON Help Point handsfree telephone REAR ENCLOSURE SPEAKER PALM OPERABLE STAINLESS STEEL CALL BUTTONS FRONTPLATE O O MICROPHONE tf 7 e LED VoIP Telephone 3 Quick Start Guide IMPORTANT THESE UNITS MUST
15. ectronics and connections on the back of the faceplate VoIP Telephone 12 13 181 168 APERTURE 155 CRS i 307 326 APRT CRS 352 305 To flush mount the telephone to a wall 1 Prepare a recess at least 50mm 2in deep in the wall according to the dimensions shown 2 Mark the wall with hole centres based on the dimensions shown 155 x 326mm 6 1 x 12 84in If necessary offer the faceplate up to the wall to check alignment Do not use the telephone as a template for drilling 3 Drill holes in the wall at the marked positions Select appropriate screws wall plugs etc for the type of wall bearing in mind that the weight of the complete phone is around 1 5kg 4 Route the cable to within the recess and make connections to the telephone as shown in section 6 5 5 Secure the telephone to the wall taking care not to trap any wires The gasket on the rear of the faceplate is intended to make a weather seal when compressed against a smooth surface Do not rely on this gasket to keep water out if mounting directly to rough surfaces such as brickwork in these cases use additional sealant around the edges to ensure a weatherproof seal VolP Telephone 5 3 Commander WALL MOUNTED 190 134 145 FIXING CRS 270 FIXING CRS 292 le GLANDS AND CABLE ENTRY a RUBBER FOOT DESK MOUNTED 5 3 1 Wall mounting To ensure weatherpr
16. gt gt To provide a rake for convenient operation the Front Casing may be turned through 180 before it is fitted to the Rear Casing Thus the cable entries are at the rear of the telephone 1 Ensure that the supplied rubber feet are fitted to the underside of the Rear Casing 2 Rotate the Front Casing through1 80 taking care not to trap any wires 3 Continue the installation by making the appropriate connections section 6 5 4 Reconnect the ringer Secure the telephone Front Casing to the Rear Casing VoIP Telephone 16 17 5 4 VR and Help Point From a mounting and installation point of view VR and Help Point products are identical 5 4 1 Wall Pole Mounting 189 22 145 CRS L 60 22 l l OPTIONAL BACKPLATE OR ENCLOSU FOR SURFACE MOUNTING When wall or pole mounted VR and Help Point units must be fitted inside a dedicated rear enclosure The rear enclosure is identical to the Titan enclosure although usually without a door Follow the Titan mounting information given in sections 5 2 1 wall mounting or 5 2 2 pole mounting VoIP Telephone 5 4 2 Flush mounting 162 45 7 CRS i 5 307 352 CRS with induction loop without induction loop Note that it is the installer s responsibility to prevent moisture coming into contact with the electronics and connections on the back of the faceplate To flush mount the telephone to a wall 1 Prepare a
17. ing care not to damage or dislodge the plastic bushes 2 Attach the pole mounting clamp assemblies to the rear enclosure using the M6 x 25 screws provided pushing the screws through from inside the phone VolP Telephone Tighten nuts to a torque of 4 5Nm 3 3lb ft max IMPORTANT avoid the use of power tools Spinning the nuts too quickly can cause a rapid increase in heat which can cause the nuts to seize as a result of galling or cold welding Note only use the outer four holes and ensure that the screws seat properly in the plastic bushes to avoid water ingress Ensuring that the glands are at the bottom pass a proprietary banding strap round each of the pole mounting clamps and the support pole Tighten securely Continue the installation by making the appropriate connections section 6 5 and re fitting the face plate Re tighten the straps firmly and trim off any excess band material For security the driving head of the band may also be sawn off 5 2 3 Flush mounting Titan telephones supplied for flush mounting have a slightly different faceplate to those supplied with a rear enclosure in particular the fixing holes are in different positions and there are no corner cut outs for door hinges These models are usually described as Titan fp and the supplied mounting kit contains round headed screws and no glands Note that it is the installers responsibility to prevent moisture coming into contact with the el
18. int is in a marine environment The stainless steel may show signs of discolouration or rust this will not damage the buttons or impair their performance but may look unsightly and can be cleaned off using normal cleaning agents as above In extreme cases a mild abrasive may be necessary 7 3 Graffiti For graffiti paint and ink we recommend the use of 3M GR1 graffiti stain remover CAUTION This is a very aggressive chemical Pay close attention to the manufacturer s recommendations for storage handling and use 7 4 Anti Graffiti Coating Where polyurethane anti graffiti coating or paint has been specified as an option it can be cleaned using Methylated Spirits or Methyl Isobutyl Ketone Other cleaners can be used but should be tested on a small area first Aftercare The purchase of your GAI Tronics product does not end our commitment to you In addition to our warranty obligations GAI Tronics are able to offer various levels of maintenance packages installation and commissioning packages and technical support from ad hoc repairs to full maintenance contracts By choosing GAI Tronics as your aftercare provider you are ensured of manufacturer expertise and ISO 9000 certified quality control standards throughout the life of the product We can also supply a full range of accessories including mounting posts beacons and high volume sounders Contact GAI Tronics for details www gai tronics co uk VolP Telephone 9
19. k the connector legend as shown above If it is marked AUX it can accept voltages between 24 and 48V DC Ifit is marked 48V it is 48V only Control inputs for connection to voltage free contacts only Internal pull up resistor source current 300uA These inputs form part of a SELV circuit and precautions must be taken to prevent hazardous voltages being applied to these circuits LAN connection RJ45 on Cat5 or Cat5e UTP cable All other connections 0 14mm to 2 5mm 26 to 14awg for rigid solid cables 0 14mm to 1 5mm 26 to 16awg for flexible stranded cable 6 8 VR and Help Point Installation 1 To prepare for installation remove the faceplate from the rear enclosure if supplied by undoing the four retaining screws A 3mm Allen key is required 2 VR and Help Point telephones are intended for vertical installation to a wall or pole or flush mounted into a vertical surface Select the required mounting method section 5 and mount the rear enclosure first where applicable 3 Route the required cables through glands as appropriate and make connections following section 6 9 When fitting mains wiring to this product that is not wholly run within trunking it is important that the strain relief is correctly installed and tested to ensure there will be no disturbance to the wire terminations As a minimum the cable must withstand a pull of 60N approx 6kg force or 13 5lbf without visible movement If conduit is used main
20. nfigured using a command line interface either via the local serial port or remotely via a TELNET session over the network The initial default settings for the serial port are Speed 115200 Data bits 8 Stop bts 1 Parity No The complete syntax and command structures of configuration files and the CLI are included in the Configuration guide available from VoIP Telephone 8 www gai tronics co uk voipsupport htm also available on CD on request from GAI Tronics 5 Mounting methods and dimensions 5 1 General IMPORTANT Installation details differ between the product ranges please make sure you know which product you are installing and refer to the appropriate sections below Before mounting the telephone check the cable routing and requirements Fit gland s to the case as follows 1 Remove the RED blanking plug leaving the other usually BLACK in place Only fit a second gland if any external inputs or outputs are being used cables for these should be routed through a separate gland to the network cable 2 Select the appropriate sized gland Use the smaller gland for cables CABLE SEALING GLAND GLAND diameters 4 7mm 0 16 0 27in a WASHER yo ME Use the larger gland for cable NINE diameters 8 13mm 0 3 0 5in 1 oy 3 From the outside of the case insert ji i e Mi IB Viv C the selected gland into the threaded Fi VA cable entry hole and tighten so that its sealing washe
21. nt Installation wrnnn 25 6 9 VR and Help Point Connections rmrnrs 26 7 GIEANIMGI 24421 tahke marid dna aada naela naa A e 5230451 Da Sa lad 27 TA Normal Cleaning E EET TT 27 7 2 Stainless Steel Push buttons mernrenanmeenneae 27 7 3 RAM eects taa s Aa cit Ne vk 27 7 4 Anti Graffiti Coating nn ee errara aaaea paea iiien 27 8 Aftercare hedei ospea ira apnoe vk ance ead E N e AAEN 27 Technical Specifications nennrenenanennaeeenanennanaanaenanaa 28 VoIP Telephone 2 10 11 CE Declaration Licensing Notices VoIP Telephone 1 Safety and Care Information A gt gt PD gt IMPORTANT THIS PRODUCT CAN CONTAIN HAZARDOUS VOLTAGES IT IS ESSENTIAL THAT THE WATERPROOF SEAL IS PROPERLY MADE DURING INSTALLATION TO ENSURE THAT WATER CANNOT GET INTO THE ENCLOSURE THE INGRESS OF WATER CAN CAUSE ACCESSIBLE PARTS OF THE TELEPHONE TO BECOME LIVE AND THEREFORE MUST BE PREVENTED AT ALL COSTS Please read these instructions thoroughly before starting installation These products must be installed by competent personnel familiar with electrical and network installations Refer to safety information is section 6 2 if hazardous voltages eg mains are to be connected to this product Make sure that correctly sized cable glands are used and that cables are securely clamped in the clamps provided Failure to
22. oof integrity when wall mounted external cables should enter the enclosure from the bottom via the 20mm gland entries provided IMPORTANT Do not drill any extra holes as this will invalidate your warranty and could result in an unsafe condition 1 Remove rubber feet from the Rear Casing if fitted Ensuring that the cable entries are at the bottom offer the Rear Casing up to the vertical surface and mark through the fixing holes Do not use the Rear Casing as a template to drill the holes Work only from the marked positions 2 Drill the holes in the vertical surface to suit the best method of fixing 3 Ensure the Rear Casing is securely attached to the vertical surface using the four 7mm diameter screw holes provided No sealing washers are necessary IMPORTANT Do not use countersunk headed fixing screws Only use round head socket cap head or pan head screws Take care not to over tighten the screws doing so may damage the case could result in an unsafe condition and will invalidate your warranty VoIP Telephone 14 15 4 Continue the installation by making the appropriate connections section 6 5 5 Reconnectthe ringer Secure the telephone Front Casing to the Rear Casing 5 3 2 Pole mounting Kit No 100 02 0208 001 This accessory is for mounting GAI Tronics telephones on to the side of round poles of 100mm to 200mm 4 Bin diameter or on to square or rectangular section uprights of 100mm to 150mm
23. r is compressed against the enclosure surface 4 Proceed with chosen mounting method below IMPORTANT Glands are essential to clamp cables and to ensure a weatherproof seal It is the installer s responsibility to make sure they are correctly selected and fitted Failure to do so could result in an unsafe installation 5 2 Titan As standard Titan with rear enclosure is supplied with 2 cable glands with sealing washers 4 countersunk screws with wall plugs and a 3mm Allen key Titan telephones supplied for flush mounting have no rear enclosure see section 5 2 3 below 9 VoIP Telephone 5 2 1 Wall mounting 130 189 270 366 1 Using a suitable tool punch out 4 holes in the rear enclosure taking care not to damage or dislodge the plastic bushes Only four of the eight holes are required the outer ones are recommended The inner holes are provided to be compatible with older style mounting posts and should be left intact if not used If the inner holes are used they must be fitted with the supplied plastic bushes WARNING An unsafe condition could occur and your warranty will be invalidated if 1 Any fixing hole made in the rear enclosure is left unused 2 Any additional holes are drilled into the telephone enclosure 3 Plastic bushes are not used on all fixing holes 2 Mark the wall with hole centres based on the dimensions shown 145 x 270mm 5 7 x 10 63in If necessary offer the re
24. s Configuration Embedded web server Embedded Telnet server Configuration file download Direct serial connection 9 way D type female connector Command line interface SNTP with timezone and daylight saving Automatic updating via TFTP Password protection Monitoring and Reporting Real time over TCP IP Syslog application or email Embedded SMTP client Automatic fault reporting Handset integrity monitoring Call Diversion Configurable call lists max 20 entries Numbers or URIs with comfort tones Divert to next in list if the call fails Environmental limits Temperature Operating 20 C to 60 C 4 F to 140 F Storing 40 C to 70 C 40 F to 158 F Relative Humidity Up to 95 non condensing Ingress Protection IP65 Titan with door closed IP66 to EN60529 1992 Degrees of protection provided by enclosures Physical characteristics Casing material Aluminium Titan VR and Help Point Glass reinforced polyester Commander Handset Material Cycoloy 2800 with stainless steel or polyester curled cord Weight 3 5kg 2 2 11lbs depending on option Dimensions Dependant on model and variant See 5 2 Titan 5 3 Commander or 5 4 VR or Help Point 29 VoIP Telephone Compliance to standards EMC EN55022 Information technology equipment Radio disturbance characteristics EN55024 Information technolog
25. s cables must be secured elsewhere VoIP Telephone 4 Re fit the faceplate ensuring a weatherproof seal IMPORTANT avoid the use of power tools Spinning the fixing screws too quickly can cause a rapid increase in heat which can cause them to seize as a result of galling or cold welding Back box Serial port RJ45 Network connector Output connections under back box Power connections Input connections Clamping position for power and input cables Clamping position for output cables 5 Test the operation of the telephone Installation is now complete 6 9 VR and Help Point Connections Make the appropriate connections as shown on the diagram below Take particular note of the cable clamping arrangements all cables must be securely clamped in the clamps provided Connection details for VR and Help Points are identical to Titan please refer to section 6 5 above Note if powering from 24Vdc the power supply must be capable of delivering 400mA VoIP Telephone 26 7 Cleaning Recommended cleaning methods are outlined below 27 7 1 Normal Cleaning For normal cleaning we recommend Virosol manufactured by Clover products Carefully follow manufacturer s instructions for storage handling and use 7 2 Stainless Steel Push buttons Stainless steel push buttons where fitted should be cleaned regularly especially if the Help Po
26. t DE13 OBZ England Tel 01283 500500 Fax 01283 500400 www qgai tronics co uk The policy of GAI Tronics is one of continuous improvement therefore the Company reserves the right to change specifications without notice VoIP Telephone 36
27. the internal components of the telephone whilst unpacking preparing and installing the telephone in inclement weather conditions or by negligence Failure to do so may result in an unsafe condition and will invalidate your warranty Insert each cable through its gland body and tighten the gland nut sufficiently to clamp the cable making a seal Do not over tighten the gland CAT5 UTP can be damaged by excess tightening Ensure sufficient cable is left to allow removal of the front section of the phone without straining the cable REAR GLAND GLAND ENCLOSURE j NUT V f lt gt lt gt NN IMPORTANT If only one gland entry is used the blanking plug fitted to the second gland position must be left in place IMPORTANT Installation details differ between the product ranges please make sure you know which product you are installing and refer to the appropriate sections below 19 VoIP Telephone 6 2 IMPORTANT SAFETY INFORMATION Please pay particular attention to the following points if hazardous voltages gt 48V are to be connected to either of the control outputs The circuits that the relay contacts are connected to must be ofthe same type i e Both mains both SELV or both TNV It is not permissible to mix the types of circuit connected to these relays It is acceptable to connect mains circuits in the frequency range 45 to 65 Hz to these relays For currents up to 5 Amps
28. y 8 Maintain Monitor alarms Set up auto updates Refer to configuration guide available from website 7 VoIP Telephone The easiest way to get started is to make a network connection to the unit and log on via a web browser The unitis initially set with a static IP address IP address 192 168 1 2 It will reguest a user name and password the initial factory settings are User Name user Password password The phone s home page is as shown below and allows access to all the other configuration pages Use the Network IP Settings page to change IP settings appropriate for the intended network Full help is available from www gai tronics co uk voipsupport htm A CD containing all manuals release notes etc is available from GAI Tronics on reguest 4 Alternative Configuration Methods There are 3 methods for configuring GAI Tronics VoIP telephones e Web pages e Configuration file Command Line interface CLI Web pages held within the telephone can be accessed over the network using a browser such as Internet Explorer to view and change settings within a single unit Configuration files are ASCII text files containing configuration options that can be read and edited by a knowledgeable user using any plain text editor such as Notepad The telephone can automatically download a configuration file from the network providing a controlled method of configuring multiple telephones The telephone can also be co
29. y equipment Immunity characteristics EN 50121 4 Railway applications emission and immunity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Re orient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Safety EN60950 1 Specification for information technology equipment including electrical business equipment BS6317 1992 Clause 13 9 Specification for simple telephones for connection to public switched telephone networks run by certain public telecommunication operators EN50371 Generic standard to demonstrate the compliance of low power electronic and electric
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