TechTip #36 – Basic Troubleshooting (Windows & MAC Users) (All
Contents
1. Check online skill testing TechTip 36 Basic Troubleshooting Windows amp MAC Users All online users All of the blue bold highlighted and underlined items below are hyperlinks and will open the respective documents for you to save on your local computer Ctrl Click on a link to access the document To access the Basic Troubleshooting Guide for Windows PC Users or Macintosh Users please click on the appropriate link below These guides will help a PC or MAC user get their computer up to minimum system requirements very quickly Topics covered include the following 1 Pop up blockers disabling TechTip 1 2 MAC OS Operating System Requirements TechTip 6 3 Screen resolution and zoom adjusting TechTip 14 4 Adobe Flash installing and enabling TechTip 19 5 Java installing and enabling TechTip 20 6 Firewall or Proxy Server TechTip 29 7 Lost Internet connection TechTip 33 It is the candidate s responsibility to ensure their computer meets system requirements none of which are particularly onerous The basic utilities such as Java and Flash are routinely included on most computers and like anti virus software are essential to the safe and smooth running of a computer Java Flash and your chosen anti virus program should always be kept up to date To get the Windows Basic Troubleshooting Guide CLICK HERE To get the Macintosh Basic Troubleshooting Gui2. de CLICK HERE If you have further questions after doing your own self help troubleshooting please contact your local SkillCheck Online Testing Service distributor below AUSTRALIA SkillCheck Pacific Pty Ltd Telephone 04 0201 4237 E mail info skillcheck com au NEW ZEALAND Hope Cross Consulting Telephone 09 818 6100 E mail kris hope cross co nz Website http www skillcheck com au 2012 SkillCheck Pacific Pty Ltd Updated 28 09 2013
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