AURTTA2001 Identify basic automotive faults using troubleshooting
Contents
1. AURTTA2001 Identify basic automotive faults using troubleshooting processes AURTTA2001 Identify basic automotive faults using troubleshooting processes Unit descriptor This unit describes the performance outcomes required to conduct troubleshooting processes to identify common automotive faults or problems based on evidence provided by customers Licencing legislative regulatory or certification requirements may apply to this unit in some jurisdictions Users are advised to check with the relevant regulatory authority Employability skills This unit contains employability skills Prerequisite units Co requisite units Application of the unit Work applies to the identification of basic automotive faults of motorcycles light vehicles heavy commercial vehicles agricultural equipment mobile plant and other industrial environments Competency field Mechanical Miscellaneous Unit sector Technical ELEMENT PERFORMANCE CRITERIA Elements describe the essential outcomes of a unit of competency Performance criteria describe the required performance needed to demonstrate achievement of the element Where bold italicised text is used further information is detailed in the required skills and knowledge and or the range statement Assessment of performance is to be consistent with the evidence guide 1 Identify nature of the fault or problem 1 1 Questioning techniques are applied to determ2. ine nature of the customer enquiry 1 2 Occupational Health and Safety OHS requirements are observed and applied throughout the work 1 3 Information relating to the fault or problem is gathered documented and confirmed with customer Troubleshooting process options are researched and those most appropriate to the circumstances are selected 2 Identify fault using troubleshooting processes 2 1 Automotive system or component relating to the fault or problem is identified Troubleshooting processes are performed according to workplace procedures and without causing damage to components or systems to identify the likely cause of the fault or problem Report is forwarded to persons for action according to workplace procedures 2 2 2 3 3 Clean up work area and finalise work processes 3 1 Final inspection is made to ensure work is to workplace expectations Tools and equipment are checked and stored according to workplace expectations 3 2 REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit Required skills e communication skills to follow oral and written instructions e learning skills to identify sources of information assistance and expert knowledge to expand knowledge skills and understanding e literacy skills to o read interpret and follow information on written job instructions specifications standard operating procedures chart
3. ions that may affect performance Bold italicised wording in the performance criteria is detailed below Essential operating conditions that may be present with training and assessment depending on the work situation needs of the candidate accessibility of the item and local industry and regional contexts may also be included Questioning techniques e open and closed questions may include e funnel probing and leading questions Workplace health and e are those prescribed under legislation regulations codes of safety WHS practice and workplace policies and procedures requirements e may include protective clothing and equipment o use of tools and equipment o handling of material use of fire fighting equipment o first aid equipment e hazard control including control of hazardous materials and toxic substances Troubleshooting e analysis of available information to provide a list of tests to process options may perform include e use of diagnostic flowcharts Faults e are basic in their scope e may include o lighting steering suspension braking engine drivetrain or fuel system faults EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package Overview of assessment Critical aspects for The evidence requ
4. ired to demonstrate competency in this unit assessment and must be relevant to workplace operations and satisfy all of the evidence required to requirements of the performance criteria and required skills and demonstrate knowledge 5 hates te competency in this A person who demonstrates competency in this unit must be able unit i Auto Skills Australia AUR12 v0 1 Page 2 of 3 AURTTA2001 Identify basic automotive faults using troubleshooting processes EVIDENCE GUIDE e observe safety procedures and requirements e communicate effectively with others involved in or affected by the work e select methods and techniques appropriate to the circumstances e identify a range of basic automotive faults e conduct troubleshooting procedures according to workplace and manufacturer component supplier requirements e complete workplace documentation according to workplace requirements Context of and specific resources for assessment Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting Assessment is to occur e using standard workplace practices and procedures e following safety requirements e applying environmental constraints Assessment is to comply with relevant e regulatory requirements e Australian standards e industry codes of practice The following resources must be made available for the assessment of
5. s lists drawings and other applicable reference documents o follow workplace documentation such as codes of practice or operating procedures o document work performed during troubleshooting operations Auto Skills Australia AUR12 v0 1 Page 1 of 3 AURTTA2001 Identify basic automotive faults using troubleshooting processes REQUIRED SKILLS AND KNOWLEDGE e planning and organising skills to ensure tasks are completed within an acceptable timeframe o problem solving skills to seek information and assistance as required to solve problems e self management skills to o select and use appropriate equipment materials processes and procedures o follow workplace documentation such as codes of practice or operating procedures e teamwork skills to apply knowledge of own role to complete activities efficiently to support team activities and tasks o technology skills to use technology to collect and provide information Required knowledge e WHS regulations requirements equipment and material and personal safety requirements e identification of basic automotive systems e basic troubleshooting techniques processes including o customer questioning skills to identify vehicle system in which fault lies o use of simple diagnostic charts e procedures for reporting and documenting findings RANGE STATEMENT The range statement relates to the unit of competency as a whole It allows for different work environments and situat
6. this unit e workplace location or simulated workplace e vehicles equipment with basic faults relevant to the qualification being sought e equipment appropriate for the troubleshooting of basic automotive faults e specifications and workplace instructions Method of assessment Assessment must satisfy the endorsed Assessment Guidelines of this Training Package Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed Auto Skills Australia AUR12 v0 1 Page 3 of 3
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