OPERATING INSTRUCTIONS
Contents
1. ROBAND 1D Manufactured By ROBAND AUSTRALIA PTY LTD L MABAATASAASASNSAASSSSSSS _ OPERATING INSTRUCTIONS PIE WARMER Models PW50 PW100 Version 3 PW50 UK Version 1 Includes International models UK Alternative models G Special Features e Product Display Light e Alternate Shelf Spacings e Slimline Thermometer These instructions cover the models of Roband Pie Warmers only Although there are slight variances between models the installation operation care and maintenance procedure is the same for all 19 11 2014 Roband Australia is a wholly Australian owned company and has been manufacturing quality commercial catering equipment for the food service industry for more than 50 years Roband products are engineered and manufactured to the highest standards to provide functionality reliability and durability and our quality products are exported world wide Included in the comprehensive Roband range are Toasters Fryers Milkshake Mixers Rotisseries Food Display Cabinets and much more Roband Australia also acts as the Australian agents for Vitamix Blenders Noaw Meat Slicers F rje Cookware Robalec Soup Rice Warmers Robatherm Urns Austheat Fryers Dipo Induction amp Autofry Machines Roband also has its own line of commercial cookware and cutlery under the Robinox brand name For a complete set of brochures please contact your nearest au2. 4119 0093 fUPLUF 2 0 wd EFOODH 1909 05 0009 os 4204 eso0DKy 40y OID 00099 DI 4110 6 188 os woog xog 14D LSTLSS quey dwog Bue 29z1 195113 PUY FUOY 47158 19911309 OMUOS 9 OTLSS saund 916 13496 47 A 5 5 OSAAd saund Pig 13496 HZA 5 5 OSMAd H1dD gt UOd SPs FPEY ser 58 HrIducs doj os Z1 4390 Lad gt m m 5 gt wa a 6 O OOOOHOOO H OL ROBAND AUS TRALIA 11 Page PW100 Model FOUN OWS 220054 e 19945519 00099 7 te HOY OID 2000 99 e 5 249934 HEOOSd e fee OTLL Lug 4 Old 81093 e f LLX 042019 134308 Yang SSL 003 fst FOUN F oS STEOPOUNSYL FL OOSL fet DOL Wd A709 so fet O39 FNSS Md 9 600DN HOCaNS USUI TI ee mu o e if _ 059 LSS ued snows Ff SPINS 5 GUMS Hado 19 fS e H1d gt 5454 3 SPEY G29 LSS e SPINS ADI 40019 Hdd iid 12 Page ROBAND AUSTRALI A APPENDIX A RESIDUAL CURRENT DEVICES RCD S Also known as Earth Leakage Protection systems an RCD is a protective device that automatically disconnects the live conductors of a circuit when an earth leakage current reaches a predetermined value Australian and International Standards detail when and where RCD s are to be used in electrical installations but common practice in many countries i
3. All rights reserved No part of this work may be reproduced or copied in any form or by any means electronic or mechanical including photocopying or posting to a website without the written permission of the publisher The material contained within this document is intended entirely for instructional purposes ROBAND AUSTRALIA CONTENTS INTRODUCTION gs sia crease 1 GENERAL PRECAUTIONS s renine ene Te AE E 1 PGI PCN Gest catia ete et 2 a 2 TINS TAL AT uated 3 OPERATION 4 A GUIDE TO THE 5 PRODUCT PLACEMENT iscsi 6 GENERAL SAFETY pereisa ea ea er a a Eet 7 CLEANING CARE MAINTENANCE 2 csssccedcoend steenveizedebeteass feenvebunectinedeens 8 9 SPECIFICATION E 9 10 EXPLODED DIAGRAM ENSE 11 APPENDIX A eer ere tet ere eer rr 13 EC DECLARATION OF CONFORMITY vsivicesschedtisnerleencnidtiierncniniedtiierendieiiies 15 WARRANT nccece cauenceeanentcceatcet
4. Clean off any glue residue left over from the protective plastic or tape using methylated spirit Place the warmer on a firm level surface in the required position As a precaution it is recommended that all non metal bench top surfaces be protected from heat with some form of insulation A piece of masonite sheet metal laminate or similar material would be sufficient for this task Install the feet if required and adjust the feet individually to ensure the unit is level Take a moment to inspect the unit to make sure that it is undamaged as a result of any freight it may have been through Familiarise yourself with the functioning of the switches Turn all of the switches on and off a couple of times to ensure you are comfortable with their operation Before connecting the Pie Warmer to the power supply ensure that the thermostat the light switch and the main On Off switch are in the OFF position Plug the pie warmer into a standard single phase 10Amp power point National Standards exist outlining the positioning spacing and ventilation requirements when installing new appliances These Standards should be consulted and new equipment should be installed accordingly In any situation where specifications allow a distance of less than 100mm we would still recommend that a well ventilated air gap of not less than 100mm be maintained If the machine is near particularly heat sensitive materials common sense should be employed in det
5. have any damaged power cord replaced immediately Note If foil is used to cover the trays the foil should be replaced daily and ventilation holes must be made every few centimetres to allow the food to be heated evenly throughout the unit Note Some cleaning agents can damage stainless steel usually through prolonged use For this reason we recommend cleaning with soapy water Any damage to the unit through the use of harsh or improper cleaning agents is entirely the fault of the user A CAUTION Handle glass with care when cleaning HAZARD CAUTION Although every care is taken during manufacture to remove all sharp Hazard edges care should be taken when cleaning and handling the Pie Warmer to avoid injury ROBAND Page 8 AUS TRALIA PYD TROUBLESHOOTING If the Pie Warmer does not function check the following points before calling for service The machine is plugged in correctly and the power switched on v The power point is not faulty v The thermostat is not in the position v The thermostat knob is not loose or broken rendering the switch inoperable v The Green on off switch is not in the OFF position Only after all these points have been checked should you call for service SPECIFICATION Model PW50 amp PW50 UK PW100 Power Source 220 240 Volts AC Power Consumption 1335 1590 Watts Nominal Dimensions Width 736mm Height 559 583mm Depth 366mm 366mm Constant
6. in the Pie Warmer If frozen product is heated in these units add at least 11 2 hours to the preparation time Use of high temperatures to speed up the heating and preparation of frozen pies has several drawbacks e Frozen Pies are precooked usually and placing pre cooked pies into a Pie Warmer at 200 C will additionally cook the pie By the time the pie is at serving temperature in the centre the crust and meat has been over cooked This means that the pie you serve will be dry and hard and not appreciated by your customers e The external surfaces of the Pie Warmer will get exceedingly hot and present a greater hazard to unwary staff or customers e The extended cooking times for frozen pies will reduce the overall production capability of the Pie Warmer in that the daily quantity of pies that are able to be prepared will be reduced e Element and component life will be reduced compared to running the unit at 90 100 C e Power consumption of the unit will increase thereby costing more in electricity rates Page 5 ROBAND AUSTRALI A PRODUCT PLACEMENT Due to the heat emission from the element the hottest shelves in the Pie warmer will be the bottom shelves When new product is placed in the unit throughout the day it is recommended that these shelves be utilised to prepare the food more quickly Pies Pizza Pockets Sausage rolls Pasties Sausage rolls Pasties Pies Pi
7. strength the toughened glass is able to handle high temperatures and it is designed to shatter into small relatively harmless pieces in the event of breakage These glass pieces can be collected carefully by hand without resulting in lacerations This type of glass has a rather unusual property as a direct result of its toughened nature When the glass takes an impact that does not immediately shatter the piece it stores that stress in the glass layers This stress storage is invisible and unable to be measured but it is there nonetheless The storing of a stress is only temporary If the glass suffers a sufficient impact and the stress is stored it will one day be released There is no way to measure when this release will occur it could be after a few minutes or it could be years later When the stored stress is released the glass will soontaneously shatter This could occur at any time even when the machine is off and nobody is near it On extremely rare occasions a glass door will explode This is a rare but entirely normal property of the glass and although pieces of shattered glass may travel several metres if they do contact bare skin they should not cause injury even if you are directly in front of the explosion It is important that any contaminated product be thrown away The alternative to such safety glass is to have glass that can be very dangerous when broken or worse could chip off and fall onto the foo
8. 16 ROBAND AUS TRA LIA PYD INTRODUCTION Congratulations on your purchase of this quality Roband product With proper care and management your new purchase will give you years of trouble free service By reading these instructions carefully you can ensure that this machine is used and maintained properly helping your new investment to perform well for you now and to continue performing in the many years to come GENERAL PRECAUTIONS This machine must only be operated by qualified person s who are fully versed in the operating and safety instructions described in this manual Servicepersons should be instructed to familiarise themselves with any and all safety instructions described in this manual prior to commencement of any maintenance or service In the case of new personnel training is to be provided in advance These machines should not be operated by persons including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they have been given supervision or instruction concerning the safe use of the appliance by a person responsible for their safety These machines are heating units and as with any commercial heating unit the surfaces on these Pie Warmers will get hot Always be careful when near an operating Pie Warmer and ensure that any risk to unwary customers or staff is minimised with additional signage if necessary Due to the obvious heat hazard Roband recomme
9. Research amp Development may necessitate machine changes at any time Page 9 ROBAND AUSTRALI A CIRCUIT DIAGRAM Models PW50 amp PW100 gt gt Ii m NOTE This circuit diagram has been provided for reference and to assist qualified service and repair agents only Under no circumstances should a person not suitably qualified attempt repairs to any electrical equipment ROBAND Page 10 AUSTRALI A or lt A a Q O A gt lt ft PW50 i a za e ia Le P Ez D fail ma faa e i i i jt a aie oo mam AL A qui ses g aag Yog Senos mag up S PUBD MANS 47003 FOU ulod F Yung O OY TSL 083 34 54054 500d yours og YOIAH 1 g l 004 424 YOIAH YEN TL 000d aping Abs qung 840 LEFLSs SPINS Adsl qup H1dD OSFLS OTLL UF Guy LLP 003 D gt 3q F935 MAd 9 4009H 15914 DUIS 3403 UID S210 20093 VOL 190 0t 9004 3 94S UYL AN HINH SE TOO UID quis y 340d Buy oy 000SH 194 0 44 n 297188 PHF og FUSLU gt I OF DOSS qouy oug Be00Dd FOUN 5 oF STF OH OLIY FL OOSL LL 08 42019 134204 YrURS 951 093 OOT OF PUNLUNs 194 SLU 191 FISODYY pioddng puss Z4ZL 19
10. d within without being noticed It is the opinion of Roband Australia that Toughened glass is superior to both Clear Float and Ceramic glass with regards to function and safety If glass doors are a concern a set of Stainless steel doors may be purchased as an alternative contact your supplier ROBAND AUSTRALI A PTYLID Page 7 CLEANING CARE amp MAINTENANCE Attention to regular care and maintenance will ensure long and trouble free operation of your toaster Although scheduled servicing is not required we do recommend you adopt a program of regular maintenance to ensure that the machine is clean and functional and to avoid inadvertently damaging the unit Ensure the power is off and the Pie Warmer is cool before attempting to clean any part of the machine Wipe the surfaces down with warm soapy water using a damp sponge or cloth Do not immerse the unit in water or allow the ingress of water into the ventilation holes or controls This unit is not suitable for cleaning with the aid of a water jet or similar system Daily cleaning of the crumb tray is essential The crumb tray may be removed by sliding it out from the unit The crumb tray should be emptied and washed with warm soapy water The glass should be cleaned daily with an appropriate cleaning agent for both aesthetic and hygienic reasons Always ensure the power cable is not in contact with hot parts of the Pie Warmer when in use and
11. ermining sufficient distancing The four shelves packed with this unit are spaced ideally to maximise the amount of product that can be heated Should your requirements be lower this unit has been designed with an option of installing only three of the racks This allows for the increased spacing of the racks which will result in increased visibility of the product These increased spacings are also ideal for the heating of covered food plates Always ensure the power cable is not in contact with hot parts of the Pie Warmer when in use and have any damaged power cord replaced immediately We recommend the use of an RCD Residual Current Device rated at not less than 30mA for circuit protection when using these units Note that if one RCD is used to protect multiple socket outlets the RCD shall be appropriately rated so as to allow up to 30mA from these machines alone Pagers ROBAND AUSTRALI A OPERATION Turn the ON OFF switch to the ON position to turn on the unit It should lock in the on position and illuminate the green pilot light above the ON OFF switch The pie warmer is thermostatically controlled Rotate the thermostat knob to select the desired operating temperature usually about 85 90 C for pies and sausage rolls The thermostat will then cycle on and off to maintain the set temperature The pilot light will also cycle on and off indicating when the warmer is being heated and when the set temperature ha
12. es Full Pie Warmer Empty Sausage rolls Pasties Sausage rolls Pasties Pies Pizza Pockets Empty Partially Loaded Pie Warmer If the unit is fully loaded it is desirable to have the tightest packed or most crowded shelf of products on the top shelves as the tightly packed product can restrict the heat from rising to the food above Restricting the heat convection in this manner will extend the times required to heat the rest of the product to serving temperatures ROBAND pagat AUSTRALI A PYD SAFETY GENERAL SAFETY This machine contains no user serviceable parts Roband Australia one of our agents or a similarly qualified person s should carry out any and all repairs Steel cutting processes such as those used in the construction of this machine may result in sharp edges Whilst any such edges are removed to the best of our ability it is always wise to take care when contacting any edge Do not remove any cover panels that may be on the machine Replace any damaged supply cord immediately HAZARD This unit can get very hot Ensure everyone is aware that the machine is A operating and take care to avoid contact with hot surfaces If operating at thermostat settings above 110 C provide and use heat insulating gloves when opening doors SAFETY GLASS The Toughened Safety Glass used in the Roband Pie Warmers is about 5 times stronger than normal glass In addition to this
13. mply with any and all specifications set out by the Australian Communications and Media Authority ACMA in regards to Electromagnetic Compatibility As testament to such compliance these units bear the RCM symbol For further information contact the Australian Communications Authority PO Box 13112 Law Courts Melbourne VIC 8010 CE Roband products bearing the CE compliance mark have been designed and manufactured to comply with European Standards and Directives A copy of the CE Declaration of Conformity is located at the back of these instructions ACSS ADVANCE CONTROL SAFETY SYSTEM The ACSS framework is a stringent and specific set of voluntary requirements aimed at the electrical safety reliability and longevity of equipment used in the foodservice industry The ACSS framework has been developed as both a guide to the engineering and development of products as well as a guarantee to consumers that Roband equipment bearing this mark not only meets the requirements of the Australian Standards they exceed them A unit bearing the ACSS mark is your guarantee that you are purchasing a machine built to far exceed the Australian standards The unit has been designed to be safer particularly from an electrical aspect and last longer than similar units on the market today ROBAND AUS TRALIA PYD INSTALLATION Remove all the packaging materials and tape as well as any protective plastic from the machine
14. n authorized service agent freight prepaid for inspection All parts deemed to be defective will be replaced however no claims will be entertained for second hand products or parts damaged in transport misused or modified in any way without our approval For machines that are not considered to be portable e g food bars rotisseries large hotplates and some bain maries on site warranty service will be provided in capital city metropolitan areas only In all other locations the customer is responsible for all travelling time service call costs and payment for this will be required prior to the commencement of the repair The labour costs to actually repair the fault will be met by the company Any repairs or replacement of defective goods or materials pursuant to this warranty must be authorized by Roband Australia prior to any action being taken The company reserves the right to reject a claim for warranty if it is not completely satisfied with the circumstances under which it occurred and any other costs incurred for false claims or faults due to incorrect usage etc are the responsibility of the claimant Roband Australia Pty Ltd nor any subsidiary company or Agent shall be liable for loss of profit or damage to other equipment and property except where it is in breach of the guarantees provided in accordance with Schedule 2 of the Competition and Consumer Act 2010 Cth or the applicable legislation from time to time The goods come with gua
15. nds that these units be kept out of reach of children Do not allow children to play with these units The machine should be disconnected from all power and allowed to cool before cleaning Any damaged plug or cord should be replaced before further use These machines should not be cleaned with the use of a water jet or any other method except those outlined in the Cleaning amp Care section of these instructions Roband will accept no liability if Non authorised personnel have tampered with the machine The instructions in this manual have not been followed correctly Non original spare parts are used The machine is not cleaned correctly with the right product There is any damage to the unit gt The machine has been modified in any way Page ROBAND AUSTRALI A PTYLID PACKAGING All care is taken when packing and Roband ensures that every unit is functional and undamaged at the time of packaging The Package of this Pie Warmer should include 1 One Pie Warmer appropriate model 2 Shelves appropriate number 3 One Crumb tray 4 Packaging Inserts Materials 5 This Manual Any damage to the machine as a result of freight must be reported to the Freight Company and to the agent responsible for the dispatch of said unit within 24 hours of receipt No claims will be accepted or entertained after this period fy COMPLIANCE RCM Roband products have been designed and manufactured to co
16. ng it in an anti clockwise direction It is also possible to place a small dish of water in the crumb tray or on one of the shelves to act as a humidity tray The heated water vapour will assist in keeping the pies moist which will prolong the product life With the humidity tray in use product should last for 4 41 2 hours before becoming dry and hard Safety Note When opening and closing the glass doors grip the knob with your fingertips and gently slide the doors Do not use excessive force and avoid touching the glass whilst gripping the knob Insulating gloves should be worn if these units are being operated at high temperatures gt 110 C HAZARD ROBAND AUS TRALIA PYD A GUIDE TO THE HEATING OF PIES These units are best utilised for maintaining and displaying freshly cooked Pies Pasties and Sausage Rolls Best results will be achieved with freshly baked pies being placed into the pre heated cabinet As most Pies sold now are pre cooked and delivered either frozen or at room temperature the above circumstances are somewhat uncommon Approximate times for products to reach serving temperature when thawed room temperature foods are placed in a pre heated unit are as follows Meat Pies 45 60 mins Sausage Rolls 25 35 mins Party Pies 25 30 mins Pasties Pockets 20 30 mins It is highly recommended that if frozen pies are being used the pies be thawed before being put
17. rantees that cannot be excluded under the Australian Consumer Law ACL You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or damage You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not constitute a major failure Generally authorized service agents are located in all areas which have authorized distribution dealers For the name of your nearest Australian authorised service agent please contact Roband Australia Pty Ltd 1 Inman Road Cromer NSW 2099 Warranty Number 1800 268 848 Phone 02 9971 1788 Fax 02 9971 1336 All other countries please contact your selling Agent Please complete the following details and keep this card in a safe place NAME ADDRESS MODEL No SERIAL No DATE PURCHASE NAME OF DEALER PLEASE RETAIN THIS SECTION FOR YOUR RECORDS DO NOT POST ROBAND AUSTRALIA PTY LTD ROBAND Page 16 AUS TRALIA PYD OTHER LEADING PRODUCTS AVAILABLE GRILLMAX TOASTERS NOAW Slicers Manufactured Imported in Australia by ROBAND A US TRA LIA Authorised Distributor Agent ROBAND AUSTRALI A
18. s been reached It is recommended that the pie warmer be pre heated before placing food inside As a guide it is usually best to pre heat the pie warmer for at east 20 minutes Please note that the warmer should not be operated without the crumb tray in MA position It should be emphasised that these units are designed as food warmers As such they are designed for use with freshly baked or refrigerated product While it is outside the scope of the design of these units to use them with frozen product it is highly recommended that if frozen product is being used the product be thawed before being put in the Pie Warmer If frozen product is placed in these units significant time should be added to the preparation in order to produce the desired serving temperature Overall the general conditions of the Australia New Zealand Food Standards Code should be met At the time of writing these instructions this standard states that food must be served below 5 C or above 60 C These model pie warmers have the added feature of an interior light The light is controlled separately by a switch on the control panel and is simply switched on as desired The interior light bulb can be changed in the following manner Access is gained to the light bulb by removing the cover of the light fitting on the centre of the ceiling A Phillips head screwdriver will be required Once the cover has been removed the light bulb can be removed by unscrewi
19. s to use a 30mA RCD in general commercial applications This is typically done because 30mA RCD s are readily available and are used in domestic installations For Commercial installations and for socket outlets providing power to commercial heating equipment Toasters Bains Marie Grillers 30mA RCD s are typically unsuitable unless they are protecting only one device Higher rated RCD s should be considered if protecting multiple socket outlets giving appropriate consideration to the type of equipment being protected AS NZS3000 2 5 2 gives the following warnings that should have been taken into consideration when an RCD circuit was installed To avoid unwanted tripping due to leakage currents and transient disturbances care should be taken to ensure that the sum of the leakage currents of electrical equipment on the load side of an RCD is less than 1 3 of its rated residual current To avoid excessive leakage current causing unwanted tripping where socket outlets are protected by one RCD having a rated residual current not greater than 30mA consideration should be given to the number of socket outlets protected and the nature of electrical equipment likely to be connected to the socket outlets Tubular elements such as those used in this unit reaching temperatures greater than 110 C are subject to moisture absorption and therefore earth leakage current generation Should the installation and use of this unit trip an RCD the uni
20. t will need to be run on a circuit without an RCD for approximately 30 60 minutes after which time the elements should have dried out and the machine should function normally If you are unable to locate a circuit without an RCD please contact your supplier or contact Roband or our Agent for alternative suggestions ROBAND Page 13 AUSTRALI A NOTES This page is intentionally left blank Please note your favourite settings here ROBAND Page 14 AUSTRALIA PYD EC DECLARATION OF CONFORMITY Roband Australia 1 Inman Rd Manufacturer Cromer NSW 2099 Australia Model Type Pie amp Food Warmer Description Curved Top Pie amp Food Warmer Date of first CE Marking 1st March 2008 Specific Models PW50 PW50 UK PW100 STANDARDS This machine is designed in compliance with e Machinery Directive 2006 42 EC e Low Voltage Directive 2006 95 EC e EMC Directive 89 336 EEC including amendments to 93 68 EEC e WEEE Directive 2002 96 EC WEEE e Restriction of Hazardous Substances in Electrical and Electronic Equipment 2002 95 EC RoHS e EN60335 1 Household and similar Electrical Appliances e EN60335 2 48 Commercial Electric Toasters and Grillers e EN55014 2 1997 Electromagnetic compatibility Requirements for household appliances electric tools and similar apparatus Immunity ENVIRONMENTAL This product is designed in order to contribute as little as possible to the quan
21. thorised dealer or contact Roband directly at our head office Roband Head Office Sydney Australia Roband Australia Pty Ltd Tel 61 2 9971 1788 1 Inman Road Fax 61 2 9971 1336 Dee Why NSW 2099 Email sales roband com au AUSTRALIA Web www roband com au International Agents For additional agents please email Head Office Cyprus United Catering Equipment Supplies Switzer Burgi Infra Grill Ph 357 777 777 24 land Ph 41 418 554 552 Fiji Hotel Equipment Ltd Thailand Seven Five Distributors Co Ltd Ph 679 672 0666 Ph 662 866 5858 Hong Kong Chung Wah Kitchen Machine Ltd United Arab Boncafe Middle East LLC Ph 852 2334 5411 Emirates 9714 282 8742 Malaysia Allied Food Equipment United Arab Nisa Trading LLC Ph 603 9133 5833 Emirates 9714 396 6132 Maldives Radiant Heat Maldives Pty Ltd United Metcalfe Catering Equipment Ph 960 333 4845 Kingdom Ph 44 1766 830 456 New Roband New Zealand USA Condon amp Fisher International Zealand Ph 649 274 1354 Ph 1 508 361 9226 Noumea Comptoir Materiel Professionnel USA Condon amp Fisher International Ph 687 28 50 43 Ph 1 508 361 9226 Papua New Brian Bell amp Company Pty Ltd NETHERLA AKB Bert Muller Guinea Ph 675 325 5411 NDS Ph 31 306 017 442 _ _ Allied Foodservice Equipment K amp N Engineers Ltd Singapore Ph 4 65 62525880 GREECE Ph 30 210 520 0440 Copyright 2014 Roband Australia Pty Ltd
22. tity and noxious nature of waste and risk of pollution or other environmental contamination Packaging materials used in this machine are designed to be recyclable DECLARATION hereby declare under our sole responsibility that the product mentioned above to which this declaration relates complies with the above mentioned standard s Roband Australia has appointed Valera Ltd as our EU Authorised Representative of 5 7 The Glade Business Centre Eastern Ave West Thurrock Essex RM203FH Tel 08 45 270 4321 Fax 0845 270 4323 E Mail info valera co uk Signature of Authorised Person J 14 March 2008 Print Name __ Gordon Thorpe Position _Director of Engineering ROBAND AUSTRALI A PTYLID WARRANTY Every care is taken to ensure that no defective equipment leaves our factory and all goods manufactured by us are guaranteed against defective workmanship and materials for a period of 12 months from the date of purchase Roband Australia s obligations pursuant to this express warranty being limited to the repair or replacement of the defective goods or materials at is option and subject to the terms contained within this Warranty statement Where relevant glass Teflon and lamps are not included in this warranty and RCD tripping due to moisture absorption by Tubular Heating Elements is not considered a warranty fault Generally all goods claimed under this warranty must be returned to the factory or a
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