TM-C100 User's Manual WARNING: CAUTION:
Contents
1. behind the printer Using the Auto Sheet Feeder ASF Illustration B Attaching the ASF Be sure that the printer power is turned off and then remove the AC adapter If the roll paper holder is attached remove it Be sure that the release lever is in the closed position the release lever is up Place the ASF cable in the groove on the ASF See illustration G Insert the hooks of the ASF into the slots on the back of the printer See illustration H Push down the ASF until the triangle marks on the ASF and the printer are aligned See illustration I Note Be sure that the ASF cable is not caught between the printer and the ASF Insert the connector of the ASF cable into the connector indicated in illustration J Attach the paper support if necessary See illustration K 5 OF EH Cui G Sa 9 Attach the AC adapter and then turn on the printer power When the power is turned on the printer recognizes the ASF which enables printing on slip paper Inserting Slip Paper Note Be sure that the slips are flat without curls folds or wrinkles Do not print on a medicine or other paper bag that is glued together in the middle of the back side When the ASF is attached if you insert paper by hand using the release lever to open the paper entrance any paper already in the printer is ejected If you want to insert paper by hand with the ASF attached wait until the printer is in the paper waiting status the PAPER LED flashes2. replacing sequence When the POWER LED quits flashing and stays on the printer is ready for printing Note Do not turn off the power while the POWER LED is flashing This will waste ink because the printer has to re start the ink replacing sequence Also be sure not to open the printer cover while the POWER LED is flashing Initial Ink Charging When the ink cartridge is installed for the first time the printer takes ae ay 1 minute for ink charging the POWER LED flashes Be sure not to turn off the power until the POWER LED stops flashing and stays on Note When the ink cartridge is installed for the first time the printer uses ink to prepare for printing Disposal of Used Cartridges Dispose of used ink cartridges as industrial waste products Obey the laws and regulations of your country and district Cleaning If printing becomes faint press the CLEANING switch and hold it for more than 3 seconds Print head cleaning will start The POWER LED flashes during cleaning When the cleaning stops the POWER LED stays on Note Cleaning is performed by aus clogged substances through nozzles in this operation ink is also drawn therefore do not use the CLEANING switch unless there is a print quality problem Do not turn off the power or open the printer cover while the POWER LED is flashing Ink Cartridge Life To make your ink cartridges last as long as possible follow these simple rules L Do not turn the printer on and off unn
3. 404781806 IM C 100 User s Manual Copyright 2005 by Seiko Epson Corporation Printed in China 2005 07 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein While every precaution has been taken in the preparation of this book Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation EPSON is a registered trademark of Seiko Epson Corpor
4. ach color dpi dots per 25 4 mm dots per inch Paper type Roll paper model Normal paper exclusive paper fine mat normal continuous label paper with 1 mm cut off edges ASF model Insertion by hand Normal paper exclusive paper fine mat normal continuous label paper Paper dimensions Roll paper model 45 105 mm ASF model 55 135 W x 85 210 D mm Insertion by hand 49 210 W x 120 297 LF mm Paper thickness Roll paper model 0 06 0 23 mm ASF model 0 08 0 25 mm Insertion by hand 0 06 0 25 mm Print speed 35 mm s printing width 60 mm 180 dpi x 180 dpi bi directional O dpi dots per 25 4 mm dots per inch Ink morce Color Black Number of sheets that can be printed 2500 pages using a printing pattern specified by EPSON Color Cyan magenta yellow black Number of sheets that can be printed 660 pages using a printing pattern specified by EPSON Power SSS Approx 11 W Peak Approx 13 W Reliability Autocutter gee ne 10 35 C 50 95 F 20 80 RH humidity se be no condensation Storage Ink filled 20 40 C 4 104 F 20 85 RH Ink not filled 20 60 C 4 140 F 5 85 RH Must be no condensation Overall dimensions with tray Roll paper model 210 x 345 x 152 mm W x D x H ASF model 210 x 367 x 245 mm W x D x H Mass with ink cartridge without Roll paper model approx 2 0 kg paper ASF model approx 1 9 kg release lever edge l guide printer cover tab ASF EA pap
5. and then insert the paper by hand When the ASF is used to insert paper the paper is fed backward therefore if there are any obstacles the paper may not be inserted correctly Be sure to have enough room behind the printer 1 Be sure that the printer power is turned on 2 Handle paper carefully and align the edges Be sure that the paper is not curved See illustration O 3 Insert the paper vertically with the printable surface face up aligning the paper with the left edge of the ASF 4 Squeeze the edge guide and move the edge guide to the right or left to align it with the edge of the set paper See illustration B Note If you insert paper less than 80 mm 3 1 long by mistake you might not be able to remove the paper from the top of the ASF In this case remove the ASF from the printer and then remove the paper Attaching the Paper Tray Note The paper tray is used to support smooth paper ejection and to keep printed paper in place temporarily When printing be sure the paper tray is attached When printing on roll paper continuously depending on the roll paper length printed paper that is allowed to accumlate on the paper tray might impede paper ejection printed paper might fall from the tray or the order of the printed paper might be changed Therefore it is recommended to remove each printed paper before the next is printed Insert the hooks of the paper tray into the slots on the lower part of the printer Pull th
6. ation in the U S and other countries NOTICE The contents of this manual are subject to change without notice EMC and Safety Standards Applied Product Name TM C100 Model Name M194A The following standards are applied only to the printers that are so labeled EMC is tested using EPSON power supplies Europe CE marking Safety TUV EN 60950 North America EMI FCC ICES 003 Class A Safety UL 60950 CSA C22 2 No 60950 Japan EMI VCCI Class A Oceania EMC AS NZS 3548 CISPR22 Class B WARNING The connection of a non shielded printer interface cable to this printer will invalidate the EMC standards of this device You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment CE Marking The printer conforms to the following Directives and Norms Directive 89 336 EEC EN 55022 Class B EN 55024 IEC 61000 4 2 Important Safety Information IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 11 FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not instal
7. ay _I AC adapter The power cord may be _I Cable hook Used to keep cables in place provided in the package See illustration N _J Exclusive ink cartridge _I Paper supply device L User s Manual this manual Control Panel LEDs and Switches lIllustration D Flashing The printer is operating cleaning power on and power off operations discardin remaining data for printing or when an error occurs See About Errors below Note Never open the printer cover or turn off the printer when the POWER LED is flashing o Pare On Off Printer is in the following states at the same time the printer is not offline the printer cover is not open and the printer is not performing any paper control operation Flashing Printer is performing any paper control operation such as slip paper insertion waiting state paper ae paper ejection feeding to the print starting position Also may indicate an error See About Errors below On Ink cartridge is not installed or it is time to replace the ink cartridge Install a cartridge or replace it with a new one Also may indicate an error See About Errors below Ink cartridge is installed and ink is adequate oink satan ikidegte Flashing Ink is low Be prepared to replace the ink cartridge with a new one Also may indicate an error See About Errors below About Errors LED Indications sae Trower rarer m comem OOOO Unrecover Flashing Flashing On Ask for repair and
8. d power source Connection to an improper power source may cause fire Do not allow foreign matter to fall into the equipment Penetration by foreign objects may lead fo fire If water or other liquid spills into this equip ment do not continue to use it Continued use may lead fo fire Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice A CAUTION Do not connect cables in ways other than those mentioned in this manual Different connections may cause equipment damage and burning Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls Do not use in locations subject to high humidity or dust levels Excessive humidity ae dust may cause equipment damage or ire Do not place heavy objects on top of this product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible injury To ensure safety unplug this product before leaving it unused for an extended period Before moving the product unplug it and unplug all cables connected fo it If ink leaks out of the printer wipe up the ink with a cloth or similar material immediately and contact your dealer or a Seiko Epson service center for advice Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc d
9. e concave part of the paper tray to extend it See illustrations L and M Troubleshooting LI See About Errors under Control Panel LEDs and Switches mentioned previously _J If the printer cover is open close the cover LI Ifa paper jam occurs see Removing Jammed Paper below Removing Jammed Paper Turn off the power Press the release lever Remove the jammed paper slowly Open the printer cover by using the tab to check if jammed paper remains If there is any jammed pepe in the printer use a tool such as tweezers to remove it Be careful not to touch the flat cable or the ink tube when removing the paper Note If it is difficult to remove the jammed paper contact a qualified service person If you try to remove it by force you may damage the printer EPSON Ecology Label This product is in compliance with the EPSON ecology label requirements Please see the following link for detailed information on label criteria http www epson co jp e Jq BAYNE Download The driver and the TM C100 Technical Reference Guide can be downloaded from the appropriate web site below For customers from North America go to the following web site http pos epson com For customers from other countries go to the following web site http www epson pos com Select the product name from the Select any product pull down menu 6 Specifications Print density 180 dpi 360 dpi 4 different printing modes for e
10. ecessarily 1 Do not press the CLEANING switch unless there is a problem with print quality 4 When Using Roll Paper Attaching the Roll Paper Holder 1 Be sure that the printer power is turned off and then remove the AC adapter 2 If the auto sheet feeder ASF is attached remove it 3 Slide the printer so that the hooks of the roll paper holder are inserted into the slots of the printer and place the printer on the chassis of the roll paper holder See illustration F 4 Attach the AC adapter and then turn on the printer power When the power is turned on the printer recognizes the roll paper holder which enables printing on roll paper Installing or Replacing Roll Paper CAUTION Be sure to use roll paper that meets the specifications Read the instruction label attached to the roll paper holder See illustration C for part names 1 Be sure that the printer power is turned on 2 Press the release lever to open the paper entrance 3 If the roll paper edge guide is attached to the roll paper holder squeezing the locking clip of the roll paper edge guide and remove the edge guide Be sure not to lose the removed roll paper edge guide 4 Remove the used roll paper core if there is one If there is roll paper inside the printer remove it also 5 Pull up the edge of the new roll paper P 10 cm 4 Check the label instructions for the proper direction for the paper to come off of the roll 6 Slide the roll paper o
11. er Roll Paper Model may ASF Model release POWER LED lever amp POWER roll paper switch holder PAPER LED amp locking PAPER clip _ switch roll paper INK LED amp edge CLEANING guide switch printer cover flat cable amp ink tube support L T paper gs n hook XS concave g k l area ge b N ink cartridge AC adapter 8 Printed on Recycled Paper
12. is opened during printing the release lever will stay in the open position if you open it a paper end is detected and printing is not performed correctly Protect the printer from impact Do not apply excessive force to the printer case Do not place food or beverages such as coffee on the case of the printer If the power is cut during printing for any reason such as a blackout restore the power as soon as possible If the power is not restored to the printer for about 2 weeks the eat nozzles may become permanently clogged O UU Notes on Installation _I Be sure that the printer is installed horizontally _I Do not install the printer in a dusty place _I Cords or other foreign objects must not be caught on the printer Notes on Transportation _I Be sure to remove the ink cartridge _I Be sure the printer is packed and shipped right side up J Be sure not to transport any ink cartridge that has been removed fom its packing Otherwise the ink might leak To transport this printer follow these steps 1 Turn off the power supply 2 Check that the POWER LED is off 3 Remove the paper and ink cartridge if they are installed 4 Remove the power supply connector and other connectors 5 Remove the paper supply device Unpacking The following items are included for the standard specification printer If any item is damaged contact your dealer _J Printer _J Paper tr
13. isaster prevention devices various safety device etc or functional precision device etc you should use this product only after giving consideration to inclusion of fail safes and redundancies into your design to maintain safety and total system reliability Purpose of This Manual This manual provides information to operators of the TM C100 printer to describe basic operations to enable safe and correct use of the printer Depending on printer models some of the illustrations may be slightly different from your printer however the instructions cover all models except as noted Illustrations are provided at the end of this manual Notes on Usage lillustrations A D E _J Be sure to use the POWER switch to turn the printer on and off 1 When turning off the AC adapter directly be sure to wait for more than 10 seconds after all printer operations have finished and then turn off the power of the AC adapter _1 Connect the AC adapter to the power connector of the printer and then plug the AC adapter into the outlet L When opening the printer cover be sure not to touch the flat cable or the ink tube inside the open area and avoid damage to the parts by not applying force LI When closing the printer cover push the top of the cover gently until it is closed firmly _I Be sure not to open the printer cover when the printer is operating LI During printing be sure not to touch the release lever If the paper entrance
14. led and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is avert to cause harmful interference in which case the user will be required to correct the interference at his own expense For Canadian Users This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada This section presents important information intended to ensure safe and effective use of this product Read this section carefully and store it in an accessible location Key to Symbols The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product N WARNING Warnings must be followed carefully to avoid serious bodily injury CAUTION Cautions must be observed to avoid minor injury to yourself or damage to your equipment Safety Precautions A WARNING Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Continued use may lead fo fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or modify this product Tampering with this product may result in injury or fire Be sure to use the specifie
15. nto the shaft of the roll paper holder while inserting the end of the roll paper into the slot in the middle of the printer 7 Insert the roll paper as far as it will go 8 Insert the roll paper edge guide onto the roll paper holder while squeezing the locking clip of the edge guide Note Adjust the edge guide so that there is no space at either edge of the roll paper 9 Check that the installed roll paper is straight 10 Press the release lever again to close the paper entrance then the paper is cut and fed to the print starting position Using Slip Paper When Inserting by Hand Read the instruction label attached to the top of the printer Be sure that the printer power is turned off and then remove the AC adapter If the roll paper holder is attached remove it Attach the AC adapter and then turn on the printer power Press the release lever to open the paper entrance With the printer front toward you insert the paper into the slot from the right and align the left edge of the inserted paper with the edge of the slot 6 Check that the paper is inserted straight 7 Press the release lever again to close the paper entrance If printing data has been sent the paper is fed automatically to the print starting position Note Paper is fed backward when it is fed to the print starting position therefore if there are any obstacles the paper may not be fed to the print starting position correctly Be sure to have enough room
16. report LED indications able error Flashing Flashing Flashing Ask for repair and report LED indications request Auto Flashing Flashing Off The temperature of the print head or motor is high Wait until recoverable the temperature returns to normal and the printer resumes error printing automatically Switches POWER Press the switch to turn the power on or off PAPER Press the switch to feed paper This switch releases the paper insertion waiting state and the paper is fed to the print starting position 3 CLEANING When printing becomes faint press and hold the switch for more than three seconds to start cleaning Note Do not use the CLEANING switch unless there is a problem with print quality Installing or Replacing an Ink Cartridge Note For notes on the ink cartridge usage see the instruction manual for the ink cartridge There is one ink cartridge for the single color model and a different one for the four color model If the printer model does not match the ink cartridge type the printer will not operate When the INK LED flashes it is almost time to change the ink cartridge Change the cartridge as soon as it is convenient When the INK LED is on it is time to change the ink cartridge or an incorrect ink cartridge is inserted You must install a new ink cartridge or a correct ink cartridge 1 Make sure the printer is on 2 Open the printer cover using the tab See illustration A 3 Lift up the
17. used ink cartridge by using the tab See illustration E CAUTION There are plastic projections that supply ink inside the ink cartridge compartment covered with ink Do not put your fingers inside otherwise your fingers may get dirty Do not apply excessive force to the projections Otherwise they might be broken When removing an ink cartridge be aware that the convex parts at the bottom of the ink cartridge that supply ink to the printer are covered with ink therefore to keep your hands clean do not touch them Also be careful where you put the removed ink cartridge Note Cartridge yields vary based on such factors as type of item printed print settings paper type frequency of use and temperature To insure print quality some ink remains in the cartridge after the INK LED comes on Do not remove an ink cartridge unless you are replacing it 4 Take anew ink cartridge out of its packaging and open the transparent plastic bag Note If an ink cartridge that has been out of the transparent plastic bag for a long time is used printing quality might not be satisfactory 5 Carefully insert a new ink cartridge from the top Be sure the inserting direction is correct See the instruction label attached to the back of the printer cover 6 Push the ink cartridge firmly but gently until it clicks into place 7 Close the printer cover completely The INK LED will now be off The POWER LED flashes for ap ee 1 minute during the ink
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