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OPERATING INSTRUCTIONS
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1. ROBAND Manufactured By ROBAND AUSTRALIA PTY LTD OPERATING INSTRUCTIONS SAUCE BAIN MARIE Models MH16 Version 1 Special Features Ultra Durable Stainless Steel Elements Energy Regulator Control Small Compact Design All Stainless Steel Construction CE These instructions cover the models of ROBAND Sauce Bain Marie Assemblies only Although there are slight variances between models the installation operation care and maintenance procedure is the same for all 5 09 2014 Roband Australia is a wholly Australian owned company and has been manufacturing quality commercial catering equipment for the food service industry for more than 50 years Roband products are engineered and manufactured to the highest standards to provide functionality reliability and durability and our quality products are exported world wide Included in the comprehensive Roband range are Toasters Fryers Milkshake Mixers Rotisseries Food Display Cabinets and much more Roband Australia also acts as the Australian agents for Vitamix Blenders Noaw Meat slicers F rje Cookware Robalec Soup Rice Warmers Robatherm Urns Austheat Fryers Dipo Induction amp Autofry Machines Roband also has its own line of commercial cookware and cutlery under the Robinox brand name For a complete set of brochures please contact your nearest authorised dealer or contact Roband directly at our head office Roband Head Office
2. sydney Australia Roband Australia Pty Ltd 61 2 9971 1788 1 Inman Road l 61 2 9971 1336 Dee Why NSW 2099 il sales roband com au AUSTRALIA www roband com au International ye For additional agents please email Head Office United Catering Equipment Supplies Switzer Burgi Infra Grill Ph 4357 777 777 24 land Ph 41 418 554 552 Hotel Equipment Ltd Thailand oeven Five Distributors Co Ltd Ph 679 672 0666 Ph 662 866 5858 Chung Wah Kitchen Machine Ltd United Arab Boncafe Middle East LLC Ph 852 2334 5411 Emirates 9714 282 8742 Allied Food Equipment United Arab Nisa Trading LLC Ph 603 9133 5833 Emirates 9714 396 6132 Maldives Radiant Heat Maldives Pty Ltd United Metcalfe Catering Equipment Ph 960 333 4845 Kingdom Ph 44 1766 830 456 Zealand Ph 649 274 1354 Ph 1 508 361 9226 Sinead Comptoir Materiel Professionnel Ph 687 28 50 43 Ph 1 508 361 9226 Papua New Brian Bell amp Company Pty Ltd NETHERLA AKB Bert Muller Guinea Ph 675 325 5411 NDS Ph 31 306 017 442 Allied Foodservice Equipment GREECE K amp N Engineers Ltd Ph 65 62525880 Ph 30 210 520 0440 Cyprus Fiji Hong Kong Malaysia Singapore Copyright 2014 Roband Australia Pty Ltd All rights reserved No part of this work may be reproduced or copied in any form or by any means electronic or mechanical including photocopying or posting to a website without the written permission of the publisher The material containe
3. a risk of burning if touched with bare skin CAUTION Never place spill or pour any food or liquid inside this machine ABA Foods and liquids can only ever be placed within the confines of the steam pan In particular at all times no water or other liquids should be near the element ROBAND A US TRA LIA PTLD Page 3 SAFETY GENERAL SAFETY This machine contains no user serviceable parts Roband Australia one of our agents or a similarly qualified person s should carry out any and all repairs Any repair person s should be instructed to read the Safety warnings within this manual before commencing work on these units Steel cutting processes such as those used in the construction of this machine may result in sharp edges Whilst any such edges are removed to the best of our ability it is always wise to take care when contacting any edge Particular care should be taken to avoid contact with any steel edge and warnings should be given in regards to the danger of such contact to any repair or maintenance person s prior to commencement of any servicing Do not remove any cover panels that may be on the machine This unit can get very hot ensure everyone is aware that the machine is operating and take care to avoid contact with hot surfaces Use gloves or some other form of protection when handling the unit National Standards exist outlining the positioning spacing and ventilation requirements when installing new
4. or materials at is option and subject to the terms contained within this Warranty statement Where relevant glass Teflon and lamps are not included in this warranty and RCD tripping due to moisture absorption by Tubular Heating Elements is not considered a warranty fault Generally all goods claimed under this warranty must be returned to the factory or an authorized service agent freight prepaid for inspection All parts deemed to be defective will be replaced however no claims will be entertained for second hand products or parts damaged in transport misused or modified in any way without our approval For machines that are not considered to be portable e g food bars rotisseries large hotplates and some bain maries on site warranty service will be provided in capital city metropolitan areas only In all other locations the customer is responsible for all travelling time service call costs and payment for this will be required prior to the commencement of the repair The labour costs to actually repair the fault will be met by the company Any repairs or replacement of defective goods or materials pursuant to this warranty must be authorized by Roband Australia prior to any action being taken The company reserves the right to reject a claim for warranty if it is not completely satisfied with the circumstances under which it occurred and any other costs incurred for false claims or faults due to incorrect usage etc are the responsibili
5. soapy water with a dampened clean sponge or cloth Do not use a metal scourer Although every care is taken during manufacture to remove all sharp edges care should be taken when cleaning to avoid injury Particular care should be taken when cleaning under the rim of the tank to avoid contact with possible sharp edges Do not immerse the unit in water or allow the ingress of water through APA ventilation holes or controls Do not clean this unit with the use of a water jet CAUTION Although every care is taken during manufacture to remove all sharp edges care should be taken when cleaning and handling the unit to avoid injury HAZARD CAUTION Some cleaning agents can damage stainless steel usually through Hazard prolonged use For this reason we recommend cleaning with soapy water Any damage to the unit through lack of adequate cleaning or the use of harsh or improper cleaning agents is entirely the fault of the user CAUTION Never place spill or pour any food or liquid inside this machine Azam Foods and liquids can only ever be placed within the confines of the steam pan In particular at all times no water or other liquids should be near the element ROBAND A US TRA LIA PTLD Page 5 TROUBLESHOOTING If the unit does not heat up check the following points before calling for service The unit is plugged in correctly and the power is switched on v The power point is not faulty v The energy regu
6. LIA APPENDIX A Also known as Earth Leakage Protection systems an RCD is a protective device that automatically disconnects the active conductors of a circuit when an earth leakage current reaches a predetermined value Although RCD s are mandatory in domestic installations and in the final sub circuits of residential type areas the Australian Standards quote that the requirement of an RCD does not apply to a socket outlet for the connection of fixed electric cooking appliances such as ranges ovens or hotplates In installations that are neither Domestic nor Residential type AS NZS 3000 2 5 3 3 states that RCD s are needed only in situations where equipment may represent an increased risk of electric shock to the user and there are many special comments related to the use of heating elements AS NZS3000 2 5 2 gives the following warnings that should have been taken into consideration when an RCD circuit was installed To avoid unwanted tripping due to leakage currents and transient disturbances care should be taken to ensure that the sum of the leakage currents of electrical equipment on the load side of an RCD is less than 1 3 of its rated residual current To avoid excessive leakage current causing unwanted tripping where socket outlets are protected by one RCD having a rated residual current not greater than 30mA consideration should be given to the number of socket outlets protected and the nature of electrica
7. appliances These Standards should be consulted and new equipment should be installed accordingly In any situation where specifications allow a distance of less than 100mm we would still recommend that a well ventilated air gap of not less than 100mm be maintained If the machine is near particularly heat sensitive materials common sense should be employed in determining sufficient distancing Always ensure the power cable is not in contact with hot parts of the AX machine when in use Ensure that any damaged power cord is replaced before further use These cords should be replaced by qualified service persons only HAZARD A Do not clean this unit with the use of a water jet A Keep out of reach of children Electricity is dangerous and can cause serious injuries and fatalities Make sure that only qualified people service this machine ROBAND Page 4 A US TRA LIA CLEANING CARE amp MAINTENANCE Attention to regular care and maintenance will ensure long and trouble free operation of your unit Although scheduled servicing is not required we do recommend you adopt a program of regular maintenance to ensure that the unit is clean and functional and to avoid inadvertently damaging the unit Ensure the power is off unplugged from the power socket and the unit is cool before attempting to clean any part of the machine The tank and element can be wiped clean if required To clean the unit use hot
8. d within this document is intended entirely for instructional purposes ROBAND AUS TRA LIA PYD CONTENTS INTRODUJO TION 1 GENERAEL uzte2ilslgg 1 2 c 2 INSTACLA MON 3 OFERA e 3 Oa X 4 CLEANING CARE MAINTENANCE eese 9 C et nr eee eee eee 6 SFEIFICATION 6 EXPLODED DIAGRAM sssseseeseeennnnenm enm nnnm n nn men nnne nnne nnne nnne nnns 8 APPENDIX 9 WARRANTY oeenn E NEEE AE EEEE 12 ROBAND AUSTRALI A PTYUID INTRODUCTION Congratulations on your purchase of this quality ROBAND product With proper care and management your new purchase will give you years of trouble free service By reading these instructions carefully you can ensure that this machine is used and maintained properly helping your new investment to perform well for you now and to continue performing in the many years to come GENERAL PRECAUTIONS This machine must only be operated by quali
9. fied person s who are fully versed in the operating and safety instructions described in this manual Servicepersons should be instructed to familiarise themselves with any and all safety instructions described in this manual prior to commencement of any maintenance or service In the case of new personnel training is to be provided in advance These machines should not be operated by persons including children with reduced physical sensory or mental capabilities or lack of experience or knowledge unless they have been given supervision or instruction concerning the safe use of the appliance by a person responsible for their safety These machines are heating units and as with any commercial heating unit the surfaces on these units will get hot Always be careful when near an HAZARP operating unit and ensure that any risk to unwary customers or staff is minimised with additional signage if necessary Due to the obvious heat hazard Roband recommends that these units be kept out of reach of children Do not allow children to play with these units These units are designed for use with sauces and gravies Use of these units for applications outside of its design intention is not warranted The machine should be disconnected from all power and allowed to cool before cleaning HAZARD Roband will accept no liability if Non authorised personnel have tampered with the machine he instructions in this manual have not been f
10. ition As a precaution it is recommended that all non metal bench top surfaces be protected from heat with some form of insulation A piece of masonite sheet metal laminate or similar material would be sufficient for this task Before connecting the machine to the power supply ensure that all the controls are in the OFF position For all models plug the unit into a standard single phase 10Amp power point Always ensure the power cable is not in contact with hot parts of the machine when in use and have any damaged power cord replaced immediately OPERATION Note that these units are designed for temporarily holding pre cooked product They are not designed to be used as cooking devices Fill the pan to the desired level with the sauce or gravy up to a maximum of 2L To turn the unit ON rotate the energy regulator to any of the heat settings The amber pilot light will illuminate to indicate the unit is on and heating It is recommended that for initial unit warm up the dial be set to HI for a short period of time After the contents are at the desired temperature turn the dial to between 2 and 3 to keep the contents warm These settings will vary according to operating environments and the nature of the contents being kept warm Experience over time will guide you in determining which setting produces the results you need Always ensure you use a spoon or ladle to serve The side of the unit can get hot and presents
11. l equipment likely to be connected to the socket outlets Tubular elements such as those used in this unit reaching temperatures greater than 110 C are subject to moisture absorption and therefore earth leakage current generation Should the installation and use of this unit trip an RCD the unit will need to be run on a circuit without an RCD as mentioned above for approximately 30 60 minutes after which time the elements should have dried out and the machine should function normally If you are unable to locate a circuit without an RCD please contact your supplier or if you prefer you can contact Roband and send the unit to one of our offices where we can run the machine on a suitable circuit free of charge a return freight charge may apply ROBAND A US TRA LIA PTLD Page 9 NOTES Record any preferred times or settings etc here to act as a quick reference for other users ROBAND Page 10 A US TRA LIA PTYLID NOTES Record any preferred times or settings etc here to act as a quick reference for other users ROBAND A US TRA LIA PYT Page 11 WARRANTY Every care is taken to ensure that no defective equipment leaves our factory and all goods manufactured by us are guaranteed against defective workmanship and materials for a period of 12 months from the date of purchase Roband Australia s obligations pursuant to this express warranty being limited to the repair or replacement of the defective goods
12. lator is in the correct relative position v The energy regulator knob is not loose or broken rendering the switch inoperable v Check Appendix A on page 9 of this manual on RCD S Only after all these points have been checked should you call for service SPECIFICATIONS Nominal Dimensions Width 220 240 Volts 120 130 166 AC 50 60Hz Watts Constant research and development may necessitate specification changes at any time ROBAND AUS TRA LI A PYD CIRCUIT DIAGRAM MODEL MH16 A N 240V ENERGY REGULATOR TOP H1 P PILOT NOTE This circuit diagram has been provided for reference and to assist qualified service and repair agents only Under no circumstances should a person not suitably qualified attempt repairs to any electrical equipment ROBAND Page AUSTRALI A PYUD EXPLODED DIAGRAM MH16 MODEL Prezsulis D000912 Sl awo Jueuuoe CSZ 1SS vw PUDGOY ym Aquuessy ejb d Duijos COOOSN oOo E quuessy ujD3 00SW OC LL Jequuy LUD JO ld Y81003 pw VOL AWDID P109 09002d Lo DES JOJJNG OO4 61002d v 8 o qouy jo1bjnDes ADjeu3 00051 MN jueuue 98 5 ZH LY LODH Mop 8509 Liesu OSZ1SS o 5 WoW UDd 7 9 081917 BE JE Page 8 ROBAND A US TRA
13. ollowed correctly Non original spare parts are used The machine is not cleaned correctly with the right product here is any damage to the unit The machine has been modified in any way ROBAND A US TRA LIA PTLD Page 1 PACKAGING All care is taken when packing and Hoband ensures that every unit is functional and undamaged at the time of packaging The Package of this MH16 should include 1 One MH16 unit 2 One 1 6 size pan and lid 3 his manual 4 Packaging Materials Any damage to the machine as a result of freight must be reported to the Freight Company and to the agent responsible for the dispatch of said unit within 24 hours of receipt No claims will be accepted or entertained after this period COMPLIANCE Roband products have been designed and manufactured to comply with any and all specifications set out by the Australian Communications and Media Authority ACMA in regards to Electromagnetic Compatibility As testament to such compliance these units bear the RCM symbol For further information contact the Australian Communications Authority PO Box 13112 Law Courts Melbourne VIC 8010 ROBAND AUS TRA LI A PYD INSTALLATION Hemove all the packaging materials and tape as well as any protective plastic from the machine Clean off any glue residue left over from the protective plastic using methylated spirit Place the unit on a firm level surface in the required pos
14. rs Manufactured Imported in Australia by ROBAND A US TRA LIA PTYUTD Authorised Distributor Agent ROBAND A US TRA LIA
15. ty of the claimant Roband Australia Pty Ltd nor any subsidiary company or Agent shall be liable for loss of profit or damage to other equipment and property except where it is in breach of the guarantees provided in accordance with Schedule 2 of the Competition and Consumer Act 2010 Cth or the applicable legislation from time to time The goods come with guarantees that cannot be excluded under the Australian Consumer Law ACL You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or damage You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not constitute a major failure Generally authorized service agents are located in all areas which have authorized distribution dealers For the name of your nearest Australian authorised service agent please contact Roband Australia Pty Ltd 1 Inman Road Cromer NSW 2099 Warranty Number 1800 268 848 Phone 02 9971 1788 Fax 02 9971 1336 All other countries please contact your selling Agent Please complete the following details and keep this card in a safe place NAME ADDRESS MODEL No SEHIAL No DATE PURCHASE NAME OF DEALER PLEASE RETAIN THIS SECTION FOR YOUR RECORDS DO NOT POST ROBAND AUSTRALIA PTY LTD ROBAND Page 12 A US TRA LIA OTHER LEADING PRODUCTS AVAILABLE T PLUS DRINK MIXERS GRILLMAX TOASTERS NOAW Slice
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