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SAPPHIRE GAS LOG FLAME FIRE Operation / Installation Manual

1. P Program Button Initiates the programming mode must press and hold for 2 or more seconds when the thermostat is OFF 17 Flame Indicator Indicates the flame setting The Flame symbol graphically indicates which of the 7 graduated settings between Low and High flame when the burner is on In AUTO or MANUAL temperature mode if the burner is OFF due to room temperature being reached the symbol will modulate UP and DOWN This is to indicate that the unit is still ON even though there are no flames visible in the appliance REMOTE CONTROLLER BATTERY INSTALLATION Carefully remove the battery compartment cover panel from the rear of your controller hand set and insert the two AA batteries supplied ensuring that and polarity is correct After installing the batteries your remote control will display an Initial Set up Screen with the current room temperature C a default time setting of 2 00 and the default day of the week set to MO Monday When batteries are changed all settings other than synchronisation are lost and the controller will revert back to the Initial set up screen Rinnai Australia 13 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION REMOTE CONTROLLER SYNCHRONISATION Before proceeding with synchronisation ensure that the gas and electricity are connected Synchronisation must be carried out when a new controller has
2. This appliance shall be installed in accordance with Manufacturer s Installation Instructions Current AS NZS 5601 AS NZS 3000 Local Regulations and Municipal Building Codes including local OH amp S requirements This appliance must be installed maintained and removed by an Authorised Person For continued safety of this appliance it must be installed and maintained in accordance with the manufacturers instructions SAPPHIRE GAS LOG FLAME FIRE Operation Installation Manual MODELS RIB2311MN A amp RIB2311ML A amp e N10378 The Australian Gas Association All Rinnai gas products are A G A certified Congratulations on the purchase of your Rinnai Sapphire gas log flamefire We trust you will have many years of comfort and enjoyment from your appliance BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE REQUIREMENTS FEATURES AND OPERATION OF YOUR NEW APPLIANCE Rinnai Australia 2 RIB2311 Sapphire Operation amp Installation Manual TABLE OF CONTENTS OPERATION BEFORE YOU START INSTALLATION REQUIREMENTS CERTIFICATION CARTON CONTENTS ITEM CHECKLIST INSTALLATION RECORD SAFETY SAFETY DEVICES ABOUT YOUR HEATER GENERAL DESCRIPTION DESIGN FEATURES CONTROL PANEL OPERATION TO TURN YOUR HEATER ON FLAME HEIGHT amp FAN SPEED SETTINGS TO TURN YOUR HEATER OFF INTERRUPTION TO ELECTRICITY OR GA
3. once the Power Indicator LED will illuminate blue Step 2 Press both the OK and PWR buttons on the controller at the same time Operational control is now transferred to the controller the heater operation is then dependant on the controller mode as follows In Manual Mode Unless the set temperature is above that of the room temperature the heater will not ignite and the power Indicator LED will turn red to indicate that the heater is in Controller Standby mode Raising the set temperature above that of the room temperature will start heater operation and the Power Indicator LED will change from red to blue Turning OFF Step 1 To place heater into controller standby press the PWR button once The heater will go into Standby mode and the power Indicator LED will turn red Step 2 To turn the heater OFF press the ON OFF Button twice The Power Indicator LED will be extinguished to indicate that the appliance has returned to the OFF condition Changing the temperature The Sapphire has temperature increments of 1 which can be changed using the UP and DOWN buttons The temperature control range is 7 32 C Change between Celsius C and Fahrenheit F The thermostat temperature display can be set to C or F The default is C With the controller OFF press the following sequence of buttons P gt gt T to toggle between C
4. 8g x 10mm self tapping screws supplied Carefully align top panel e over tabs of the rear panel 0 fasten to the heater at the front using 3 M5 x 12mm screws supplied and at the rear using 3 8g x 10mm self tapping screws Supplied Step 5 Prepare Gas Supply Remove the threaded brass plug from the S S flexi pipe consumer gas supply pipe Step 6 Fit Heater Engine To Plinth Assembly The following installation step requires a two man lift Seek assistance before proceeding further WARNING Take care that the electrical cord does not bunch up or get pinched behind the CAUTION heater engine Carefully lift the heater engine assembly onto the plinth assembly ensuring that the gas supply pipe and fittings feed into the rear access hole Align the heater securing holes over the M5 root nuts then secure using the 4 M5 x 12mm screws supplied Note that two screws are located midway into the appliance on the lower left and right edges refer to detail Q above Rinnai Australia 43 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION PLINTH Step 7 Connect Electrical Supply Plug in 3 pin connector if a general purpose outlet power point is used Step 8 Connecting Gas Firmly grasp the S S flexi pipe and bend at 90 approximately mid way to line up with the gas control valve inlet then attach pipe to gas control valve and tighten Step 9 Leak Testing Turn gas
5. OFF Q Day of the week Current Room temperature Displays the current temperature display The temperature range is 7 C 32 C Setting Temperature with When the thermostat is ON the programmed set SET display temperature will be displayed Transmit indicator Indicates that the thermostat is transmitting to the receiver the symbol will appear on the LCD for 1 sec Battery Low indicator Indicates when the battery power is below an acceptable level Automatic mode indicator Indicates if the thermostat is in automatic mode Program mode indicator Indicates that the thermostat is in programming mode Manual mode indicator Indicates if the thermostat is in manual mode s Setting UP Button Increase hours minutes day or temperature GD OK Button Accepts the current function and advances to the next function PWR Power Button Switches the thermostat ON and OFF To turn ON press and release the PWR and OK Buttons at the same time this will turn the thermostat ON to the most recently programmed working mode 3 0800 13 A M Button Toggles between automatic manual and flame mode Lu SU MO TU WE TH FR SA T Time Button Initiates time and day of the week programming must press PROG MANUAL AUTO and hold for 2 or more seconds when the thermostat is OFP 15 Setting DOWN Button Decrease hours minutes day or temperature
6. Remedy 1 Plugin power cord and tum power ON Reignition when power restored Installer to purge air from gas supp Repeat Ignition procedure Repeatigniion procedure Replace remote control batey Tum gas supply on at the meter oroyinder isolate gas supply call Rinna m E s s m o E 2 E cc Fan not working fan automatically comes on after Je Replace Refertopage 12 forsolution Controller Not Synchronised L L Refer to page 14 for solution Only applicable when optional remote controller is used Only applicable if the remote controller is programmed ABNORMAL FLAME PATTERN Each Rinnai Flame Fire heater has a distinct flame pattern The flame should look the same every time you start your heater after an initial warm up period of approximately 15 minutes Abnormal flame performance and or pattern can indicate a problem with your heater such as blocked gas injectors incorrectly installed inadequate flue system or the artificial logs burn media may have shifted from when the heater was first installed There are some warning signs that could indicate a problem If any of the signs below occur please contact Rinnai IAS VOX ba guy Sasi M KA Su Y Red DOTI nsufficient gas pressure og Misalignment Normal operation Normal ope
7. x Assemble the spigot adaptor halves ey and e secure together with 4 x screws supplied Drill 4 x 3 2mm holes in the pre pressed location dimples on the top and back of the heater engine then fit the flue spigot adaptor to the heater engine top and rear panels using 4 8g x 10mm self tapping screws supplied Fit the rear panel using 9 8g x 10mm self tapping screws supplied Before attempting to fit the side Fit side Panels and to heater body at the front and the panels it is necessary to elevate the rear panel using 12 8g x 10mm self tapping screws IMPORTANT heater engine 100mm off the ground supplied Carefully align top panel Q over tabs of the rear panel fasten to the heater at the front using 3 M5 x 12mm screws supplied and at the rear using 3 8g x 10mm self tapping screws supplied Step 5 Prepare Gas Supply Remove the threaded brass plug from the S S flexi pipe consumer gas supply pipe Step 6 Fit Heater Engine To Pillar Assembly N The following installation step requires a two man lift Seek assistance before proceeding further WARNING Carefully lift the heater engine assembly onto the plinth Take care that the electrical cord does assembly ensuring that the gas supply pipe and fittings not bunch up or get pinched behind the feed into the rear access hole CAUTION heater engine Align the heater securing holes over the M5 root nuts then secure using the 4 M5 x 12mm sc
8. Engine amp Console Kit p 42 Step 7 Connect Electrical Supply p 44 Step 3 Assemble amp Secure Plinth Assembly p 42 Step 8 Connecting Gas p 44 Step 4 Attach Spigot Adaptor 8 Panels To Heater Step 9 Leak Testing p 44 Engine p 43 Step 10 Completing Heater Installation p 44 Step 5 Prepare Gas Supply p 43 FREESTANDING PLINTH INSTALLATION DETAIL Step 1 Prepare Site Ensure the intended installation area has been prepared in accordance with dimensions as stipulated in GAS SUPPLY on page 30 and ELECTRICAL SUPPLY on page 31 Ensure there are no wall studs noggins ceiling joists wiring or other obstruction within the wall and or ceiling cavity where the flue is proposed to penetrate IMPORTANT Step 2 Unpack Heater Engine amp Console Kit The heater engine and the console kit are supplied in separate cartons check to ensure you have all contents as listed on BEFORE YOU START on page 4 at the start of this manual before proceeding For heater engine remove carton by removing the straps and carefully lifting the carton off the appliance Remove all packaging materials and check all components for damage If ANY damage is evident DO NOT install or operate this appliance Contact your supplier for advice Retain the card board carton for use in the Attach Spigot Adaptor amp Panels To Heater Engine on page 40 HINT Before installing the heater check it is labelled for the correct gas type refer t
9. by remote thermostatic control MODES OF OPERATION To Turn Remote ON or OFF STEP 1 Step 1 To turn ON press and release the OK button GD and PWR button 12 at the same time The display will now include the setting temperature and the mode of operation Step 2 turn OFF press the PWR button 12 only Manual Temperature Mode Temperature can be set at any level Time and day of week does not need to be programmed to operate STEP 1 STEP 2 lu _ With the controller turned ON press and release the A M button 13 until the word MANUAL appears on the LCD Press press the UP button or DOWN button 15 to increase or decrease the temperature in increments of 1 C Rinnai Australia 18 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION Automatic Timer Mode In automatic timer mode temperature is regulated to the programmed level and time Time and day of week MUST BE set STEP 1 ma J GS __ Step 1 With the controller turned ON press and release the A M button 13 until the word AUTO appears on the LCD Step 2 At any time press the UP button or DOWN button 15 to increase or decrease the temperature in increments of 1 C Flame Mode Temperatur
10. control with wall mount batteries x2 Operating Instruction Q Optional Two Piece Spigot Adapter x1 Carton Two piece Spigot Adapter Top Half Bottom Half and assembly screws x4 Rinnai Australia 5 RIB2311 Sapphire Operation amp Installation Manual INSTALLATION RECORD INSTALLERS GAS FITTERS DETAILS Installers Name Company Name Company Address Company Contact Details Telephone Mobile Phone Certificate of Compliance Certification Number Authorised Persons Licence Number Installers Signature Installation Date APPLIANCE DETAILS Model Number Serial Number Installation Address THIS APPLIANCE MUST BE INSTALLED SERVICED AND REPAIRED BY AN AUTHORISED PERSON Rinnai Australia 6 RIB2311 Sapphire Operation amp Installation Manual SAFETY Failure to comply with these instructions could result in a fire or explosion which could cause serious injury death or property damage WARNING Improper installation adjustments service or maintenance can cause serious injury death or property damage Such work must be performed by an authorised person The appliance must be installed in accordance with the local gas and electrical authority regulations Flue terminal must always vent directly to outdoors DO NOT extend the flue vertically or horizontally in ways other than prescribed in the appliance manufacturers in
11. speed are not individually adjustable Flame height and fan speeds are selected by the microprocessor according to the difference between the set temperature and the ambient temperature of the room The fan speed automatically adjusts to the corresponding flame height The fan speed is not able to be selected by the operator When the heater is operated in Manual Temperature Mode the flame height is automatically selected by the microprocessor to achieve and maintain the set temperature As an example if the room is much colder than the set temperature the flame height and corresponding fan speed will be high As the room heats up and gets close to the set temperature the flame height and corresponding fan speed will revert to lower settings When the heater is operated in Flame Mode the flame height is set by the operator Flashing Small Flame Symbol ON The small flashing flame symbol G on the RF controller display indicates the room temperature is within 0 5 C of set temperature Program Modes The appliance can be programmed to operate during four separate periods in one day resulting in a possible 28 operating periods per week A weekday program can be set so the program is used Monday to Friday Similarly a weekend program can be set for Saturday to Sunday The entire week can also have the same program If you do nothing to change the programming the following default settings would be Factor
12. the side panels 3 amp with four screws supplied Ensure flue has been installed as per Flueing Installation Manual For Rinnai Flamefire Heaters Rinnai Australia 36 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION ZERO CLEARANCE Step 3 Fitting Zero Clearance Box Into Cavity Slide zero clearance box assembly into the cavity ensuring the gas and electricity supplies are accessible When preparing a cavity frame for a zero clearance installation the total cavity depth CAUTION MUST also include the thickness of the external cladding as the zero clearance box MUST BE installed flush with the cladding surface failure to do this will cause misalignment of the flueing Secure the zero clearance into the cavity with appropriate fasteners not supplied Install the Rinnai rigid flue system components in accordance with the Flueing Installation Manual For Rinnai Flamefire Heaters that is provided with the flue kit Ensure there are no wall studs noggins ceiling joists wiring or other obstruction within the wall and or ceiling cavity where the flue is proposed to penetrate IMPORTANT Step 4 Unpack The Heater Engine The heater engine is supplied in one carton check to ensure you have all contents as listed on BEFORE YOU START on page 5 at the start of this manual before proceeding Remove carton by removing the straps and carefully lifting the carton o
13. thinner Y shaped log with two locating holes Place the log onto the sheet metal tabs at the left and Line up the holes with the pins of logs and rear of the burner box When correctly positioned this When correctly positioned the log rests on both logs log will be touching the left and rear burner box walls and N a se w RAIS EAS Slo lal Sol 25 25 25 ___25 25 25 25 25 25 2525252505 uno OD area L GE SCA ARN IRI oS gt Log long log with a single locating hole Line up the Log bowed log with a single locating hole Line up hole with the pin of log When correctly positioned the hole with the pin bracket to the right of the burner this log will be touching log the rear burner box wall locate the front of log onto the stop bracket When and the burner correctly positioned this log will be touching both brackets log and the right burner box wall Rinnai Australia 46 RIB2311 Sapphire Operation amp Installation Manual COMPLETING HEATER INSTALLATION pp A 2525 25 rr N Confirm the correct location of all the logs before proceeding with the placement of the granular burner medium ensuring that all the logs are firmly seated in their correct positions and that the ports of the main burner are clean and clear of any debris that may have been shed during the log installation Step 4 Replacing the Burner Box Glas
14. 0mm x 180mm 2 speed Centrifugal G 12 Tired male Gas type NG Propane Universal LPG Continuous Spark Electronic Ignition Input Output Refer data plate and energy rating label on appliance Power Consumption High 50 W Standby lt 3 0 W 1500 mm cord is supplied with a 3 pin plug Safety Devices Overheat Switch Electrical Fuse Flame Failure Sensing System FFD Power Failure Protection Gas Lock out 1 minute after attempted restart Temperature Control Thermostatic temperature control range 7 32 C Glass Primary Ceramic Glass Glass Secondary Tempered Glass Glass seal material Woven fibreglass chord Hytex 1000 by mid Mountain USA Weight Engine Only 60 Kg uncrated no Flue Operation Push button control panel or via optional wireless remote thermostatic control N For other appliance specifications refer to appliance data plate NOTE Rinnai Australia 26 RIB2311 Sapphire Operation amp Installation Manual Note Standard model fascia shown for illustrative purposes External Dimensions Flue Centre MODEL A esos Send sm 3somm amm ti mm 701mm 356mm T mm 691mm Stamm 306 Gmm 235mm pms rm Gies 701mm 68m 78 TSSmm 280mm 305mm 4mm 240mm 760mm 363mm 62mm BEE 60m 06m mm 2
15. 35mm 88 07M amm 66m 280mm 06m mmn 236 Rinnai Australia 27 RIB2311 Sapphire Operation amp Installation Manual HEATER LOCATION GENERAL LOCATION INFORMATION When positioning the heater the main variables governing the location are Flueing and Warm Air Distribution This heater must not be installed where curtains or other combustible materials could come into contact with it In some cases curtains may need restraining Refer to page 5 and page 6 for additional safety consideration Mantles and surrounds can be added to compliment the design provided that they conform to the clearances shown in the diagrams below The minimum clearance from the edge of the appliance is 400 mm The depth of the mantle surrounds at the minimum clearance may not exceed 150 mm An additional 100 mm of clearance is required for every extra 50 mm of mantle depth i e for 200 mm deep mantle the clearance is 500 mm as shown below INBUILT MODELS FREE STANDING MODELS Maximum mantle depth at 400mm ma ae be eae Note Standard model fascia shown for illustrative purposes TV AND ORNAMENTATION WARNING INSTALLATION OF TV OR ORNAMENTATION ABOVE THE HEATER The installation of electrical appliances above and in the vicinity of the heater such as but not limited to Plasma TV LCD TV Home Theatre Screens Speakers etc must comply with their manufacturers instructions It is the responsibility of
16. 5 545 Fax 1300 300 141 Cost of a local call higher from mobile or public phones E mail enquiry rinnai com au For further information visit www rinnai com au RA 14_004 RIB2311 Issue 1 17 02 14
17. B2311 Sapphire Operation amp Installation Manual 52 Rinnai CHECKLIST INSTALLATION AND COMMISSIONING CHECKLIST e Complete the Installation Check List and the Installer details below Instruct customer on the Sapphire operation Ensure the customer understands the content of this manual Advise the customer that during the initial burning period of approximately 2 hours some smoke and odour may be experienced During this period the heater should be operated on High and the space being heated should be well ventilated It may take up to 20 minutes of operation for the logs to achieve their full flame pattern and glow The glass dress guard standard model and the mesh dress guard classic model fitted to this appliance reduces the risk of fire and injury and no part of it should be permanently removed For protection of young children or the infirm a secondary guard is required Ensure this Operation and Installation manual is left with the customer Ensure the Customer understands that ieri No part of this appliance should be permanently removed Paper or other material must not be burnt in this appliance Young children and the infirm should be supervised at all times Checklist To Be Completed By Certified Gas Installer NO YES ls the appliance positioned in a suitable location clearances combustible clearances mantels and surrounds etc Was a Rinnai approved flue system installed a
18. CHARACTERISTIC EXPLANATION At ignition Warm air does not start when the burner wp The fan is started automatically after a short delay This is to lights allow the heat exchanger to warm up helping to avoid cold draughts This is normal operation Smoke or strange smells are produced This is caused by grease oil or dust on the heat exchanger je EACUS SEMEN This is to be expected and will cease after a short time Sharp clicking noises at ignition or when wi This is simply expansion and contraction noise from the heat the unit thermostat modulates to a lower exchanger O ODDS This is a normal operation sound During combustion Dull clunking noise when the thermostat wp This is the sound of the solenoid gas valves opening and operates closing to regulate the gas flow These are normal operation noises When the appliance is turned off Convection fan continues to run after gt This is to remove residual heat from the heat exchanger and turning OFF stops once the appliance cools sufficiently Rinnai Australia 22 RIB2311 Sapphire Operation amp Installation Manual CARE AND MAINTENANCE TROUBLE SHOOTING CHECKLIST Use the following chart to help determine whether a service call is required however if you are unsure about the way your heater is operating contact Rinnai or your local agent Fault Condition gt Fault Condition lt Probable Cause Streaky lines Simplest Possible
19. Indicator Indicates the thermostat is transmitting to the receiver the symbol with appear on the LCD for 1 second This symbol will flash when batteries need replacing The thermostat will remain functional for approximately 5 days before shutting off Re programming of the controller will be required after battery replacement Battery Indicator Temperature Display ROOM Displays current temperature C is the default but F is available 20 t The temperature range is 7 C 32 C 45 F 90 F Room Indicator or Set Indicator When the thermostat is ON the programmed set temperature and the room temperature will be displayed When the Flame mode is ON the Flame setting F7 to F1 will be displayed PWR OK Switches the thermostat ON and OFF If thermostat is OFF pressing and releasing the PWR OK button will turn the thermostat on to the most recently selected working mode Initiates the time and day of week programming press and hold for 2 seconds UP increase hours minutes day or temperature OK accepts the current function and advances to the next function DOWN decrease hours minutes day or temperature P Program e Initiates the programming mode press and hold for 2 seconds Rinnai Australia 16 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION Additional information a
20. NG HEATER INSTALLATION on page 45 Rinnai Australia 35 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION ZERO CLEARANCE ZERO CLEARANCE INSTALLATION OVERVIEW Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation IMPORTANT Ensure gas supply to heater is turned off for the first stages of this instruction Step 1 Prepare Site p 36 Step 8 Prepare Gas Supply p 38 Step 2 Assemble Zero Clearance Box p 36 Step 9 Insert Heater Engine Into Fireplace p 38 Step 3 Fitting Zero Clearance Box Into Cavity p 37 Step 10 Securing The Heater Engine p 38 Step 4 Unpack The Heater Engine p 37 Step 11 Connecting Gas p 38 Step 5 Preparing Heater Engine p 37 Step 12 Leak Testing p 38 Step 6 Positioning the Heater Engine p 38 Step 13 Completing Heater Installation p 38 Step 7 Connect Electrical Supply p 38 ZERO CLEARANCE INSTALLATION DETAIL Step 1 Prepare Site Ensure the intended enclosure meets the requirements of the dimensions as stipulated in ENCLOSURE REQUIREMENTS on page 29 and that gas and electrical supplies have been prepared in accordance with the dimensions stipulated in GAS SUPPLY on page 30 and ELECTRICAL SUPPLY on page 31 Ensure there are no wall studs noggins ceiling joists wiring or other obstruction within the wall and or ceiling cavity where the flue is proposed to penetrate IMPORTANT Ste
21. ON OVERVIEW MASONRY INSTALLATION DETAIL HEATER ENGINE INSTALLATION ZERO CLEARANCE ZERO CLEARANCE INSTALLATION OVERVIEW ZERO CLEARANCE INSTALLATION DETAIL HEATER ENGINE INSTALLATION CONSOLE FREESTANDING CONSOLE INSTALLATION OVERVIEW FREESTANDING CONSOLE INSTALLATION DETAIL HEATER ENGINE INSTALLATION PLINTH FREESTANDING PLINTH INSTALLATION OVERVIEW FREESTANDING PLINTH INSTALLATION DETAIL COMPLETING HEATER INSTALLATION PREPARING FOR COMMISSIONING COMMISSIONING THE APPLIANCE ATTACHING FASCIA ASSEMBLY ATTACHING DRESS GUARD TO CLASSIC FASCIA ASSEMBLY ABNORMAL FLAME PATTERN WIRING DIAGRAM CHECKLIST INSTALLATION AND COMMISSIONING CHECKLIST CONTACT INFORMATION THIS APPLIANCE MUST BE INSTALLED SERVICED AND REPAIRED BY AN AUTHORISED PERSON Rinnai Australia 25 RIB2311 Sapphire Operation amp Installation Manual SPECIFICATIONS GENERAL SPECIFICATIONS Model RIB2311MN A RIB2311ML A Model Name Sapphire Gas Log Flame Fire Features Inbuilt or Freestanding Gas Space Heater Burning log effect Glass front Convection Fan top warm air outlet Glass dress guard standard model Mesh dress guard classic model Installation Inbuilt Masonry Inbuilt Zero Clearance and Freestanding options Combustion Method Bunsen type burner Flue Masonry if required FlexiLiner diameter 100 mm Flue Freestanding amp zero clearance Twin skinned diameter 100mm x diameter 150mm outer Convection Fan Double drum 16
22. S SUPPLY DURING OPERATION RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY REMOTE THERMOSTATIC CONTROLLED OPERATION REMOTE CONTROLLER BATTERY INSTALLATION REMOTE CONTROLLER SYNCHRONISATION i 14 REMOTE CONTROLLER MANUAL OPERATION REMOTE CONTROLLER AUTOMATIC OPERATION WIRELESS CONTROLLER THERMOSTAT TO TURN YOUR HEATER ON WITH REMOTE THERMOSTATIC CONTROL MODES OF OPERATION PROGRAMMING OF PROGRAM MODES CARE AND MAINTENANCE SERVICE TROUBLE SHOOTING TROUBLE SHOOTING CHECKLIST ABNORMAL FLAME PATTERN TABLE OF CONTENTS INSTALLATION CONTACT INFORMATION Rinnai Australia 3 RIB2311 Sapphire Operation amp Installation Manual BEFORE YOU START INSTALLATION REQUIREMENTS This heater must be installed by an authorised person The installation must conform to local regulations The installation must also comply with the instructions supplied by Rinnai Service and removal must be carried out by an authorised person CERTIFICATION The Rinnai Sapphire has been certified by the Australian Gas Association The AGA Certification Number is shown on the appliance dataplate No parts or functions should be modified or permanently removed from the heater Please keep these instructions in a safe place for future reference CARTON CONTENTS ITEM CHECKLIST The components for Sapphire heater are supplied in separate cartons the following tables list w
23. UST BE 240 V rated at 10A and MUST BE earthed This power point MUST NOT be located above the heater Alternatively the appliance can be direct wired if the power supply is to be concealed The heater engine is fitted with a 1 5 m power cord and three pin plug which exits the appliance from the rear panel at the lower left Direct Wired Installations Alternatively the appliance can be direct wired if the power supply is to be concealed A qualified electrician will need to be consulted where a direct wired installation is required Any such installation must comply IMPORTANT with the requirements of AS 5601 AS 3000 and any other relevant local regulations Using Existing Externally Mounted Power Points on Inbuilt Installations If you already have an existing wall plug located outside of the intended fireplace or enclosure you may redirect the power cord and plug assembly through the front panel With Fascia assembly removed simply redirect the cord and plug assembly with grommet from the rear of the unit underneath the fire box to the front of the unit either left or right Carefully remove the pre punched sheet metal knock out section located in the lower left or right edge of the Fascia Assembly Refit the cord and plug assembly to the Fascia assembly ensuring the grommet is fitted to the sheet metal Excess cord may be left in the cavity below the fire box DO NOT coil excess cord R
24. ace Step 8 Prepare Gas Supply Remove the threaded brass plug from the S S flexi pipe consumer gas supply pipe Step 9 Insert Heater Engine Into Fireplace Carefully move the heater engine into the zero clearance box ensuring the gas supply pipe and fittings O feed into the rear access hole Take care that the electrical cord does not bunch up or get pinched behind the heater CAUTION engine Align the guide rails with the guide plate and slide the heater engine in until the guide plate is fully home against the rear of the fascia assembly mounting panel Step 10 Securing The Heater Engine Secure the guide plate to fascia assembly mounting panel with two screws supplied Fasten the heater engine to cladding surface using appropriate fasteners not supplied in at least 4 positions as shown Step 11 Connecting Gas Firmly grasp the S S flexi pipe and bend at 90 approximately mid way to line up with the gas control valve inlet then attach pipe to gas control valve and tighten Step 12 Leak Testing Turn gas back ON and leak test appliance connection Use a soapy solution to test all gas connections If a leak is present bubbles will CAUTION form at the leak point When finished remove any residue with a rag Prevent any soapy solution from coming in contact with electrical components Step 13 Completing Heater Installation Go to COMPLETING HEATER INSTALLATION on
25. ation amp Installation Manual COMPLETING HEATER INSTALLATION ATTACHING FASCIA ASSEMBLY Step 12 Attach the Fascia to the Heater Engine Standard Fascia Rear View of Fascias for reference N Fascia hi Locate and remove the two 8g 10mm fascia assembly securing screws pre positioned in the fascia mounting tabs on the heater engine body These screws have been pre inserted by the manufacturer to ensure correct threading of the fascia securing tabs Carefully pick up fascia assembly taking care not to tilt the standard model fascia on it s edge as the glass may slide out from the stand off posts Position the top fold over the fascia assembly mounting panel 3 and gently push the lower edge of the fascia assembly until it is flush at the edges Ensure you DO NOT place excessive tension on or pinch the communication cable when manoeuvring the fascia into position NOTE Fit and tighten the two fascia retaining screws through both the fascia and the fascia mounting tabs on the heater engine body The glass dress guard standard model and the mesh dress guard classic model fitted to this appliance reduces the risk of fire and injury and no part of it should be permanently removed For protection of young children or the infirm a secondary guard is required If the heater is not operating correctly refer to the TROUBLE SHOOTING CHECKLIST on page 23 before contacting Rinnai WARNING It is the
26. back ON and leak test appliance connection Use a soapy solution to test all gas connections If a leak is present bubbles will CAUTION format the leak point when finished remove any residue with a rag Prevent any soapy solution from coming in contact with electrical components Step 10 Completing Heater Installation Go to COMPLETING HEATER INSTALLATION on page 45 Rinnai Australia 44 RIB2311 Sapphire Operation amp Installation Manual COMPLETING HEATER INSTALLATION PREPARING FOR COMMISSIONING I I I I I I I 4 Step 1 Removing the Burner Box Glass Loosen but do not remove the two retaining screws for the bottom burner box glass clamp While supporting the burner box glass panel in place completely unscrew and remove the two retaining screws 6 and top burner box glass clamp Q Then lift burner box glass panel Q away and place it safely aside where it can not get damaged Step 2 Unpacking Log Set amp Granules Satchel There are two items shipped inside the burner box of the heater engine these are the log set and the burner granules These items are now accessible for removal The satchel containing the burner granules is taped to the outside of the foam packing that contains the log set Ensure that you locate and remove the satchel before discarding the IMPORTANT packaging material Carefully unpack the five logs Q from the packaging material and inspect each log
27. been purchased Two controllers NOTE CAN NOT be used at the same time The heater will not respond the controller until synchronisation has been carried out Synchronisation of Controller amp The Heater Step 1 Turn the power off at the power point for a minimum of 30 seconds synchronisation will not be possible unless the minimum 30 seconds has been observed Step 2 Ensure the remote control is turned OFF to turn OFF press and release the PWR button once Step 3 Turn the power ON at the power point the blue power operation indicator on the push button control panel will flash once The controller can now be synchronised with the heater Synchronisation MUST BE performed within 30 seconds of the power being turned ON if more than 30 seconds has elapsed repeat steps 1 through 3 Step 4 On the controller in quick succession press the following sequence of buttons P gt gt gt UP The LCD display will show L C Learn Code for 2 seconds then return to the normal OFF state display The blue power operation indicator on the push button control panel will flash once to indicate that synchronisation has been accepted To restore factory default settings With the thermostat OFF press the following sequence of buttons P gt T gt T gt DOWN REMOTE CONTROLLER MANUAL OPERATION Turning ON Step 1 Press ON OFF button of the Push Button Control Panel
28. bout Remote Thermostat Control Operation Character Diagnostic Check To check the display characters on the remote control turn the controller off by pressing the PWR button then press P T T OK in rapid succession The remote will then commence automatically cycling through all the display characters finally displaying the full screen as shown below This process takes approximately 20 seconds and does not affect any programming LIL Lil Oo CI CI Pu SU MO TU WE TH FR SA PROG MANUAL AUTO If any of the characters are not displayed contact your Rinnai stockist for a replacement controller The Fan and Snowflake symbols displayed are not utilized the operation of the Sapphire heater Rinnai Australia 17 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION TO TURN YOUR HEATER ON WITH REMOTE THERMOSTATIC CONTROL BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITV ARE TURNED ON Before remote thermostatic control can be used the heater must be taken out of the OFF STANDBY condition supply connected and switched ON but the heater turned OFF do this as follows NOTE Press ON OFF button once the electronic ignition sparker will be able to be heard Step 1 The electronic ignition stops when the pilot flame has been O established The main burner then ignites off the pilot Once the main burner has ignited the heater can the be operated
29. cal building codes Non combustible materials need not be used If the appliance is elevated from the ground within the structure a base must be constructed using suitable material with supporting joists capable of supporting a minimum of 1 5 times the weight of the appliance AS 5601 GAS INSTALLATIONS requires that flue components be supported independently of the appliance ENCLOSURE DIMENSIONS Enclosure dimensions are shown below The enclosure dimensions specified are critical to the successful installation of this appliance and must be strictly adhered to MASONRY INSTALLATION ZERO CLEARANCE INSTALLATION All dimensions are minimums and are in mm Masonry Zero Clearance read caution below For clarity the consumer piping gas supply electrical connections and some construction details have been omitted Refer to GAS SUPPLY on page 30 and ELECTRICAL SUPPLY on page 31 CAUTION for details When preparing a cavity frame for a zero clearance installation the total cavity depth MUST also include the thickness of the external cladding as the zero clearance box MUST BE installed flush with the cladding surface Failure to do this will cause misalignment of the flue systems Rinnai Australia 29 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE GENERAL INSTALLATION GAS SUPPLY Gas pipe sizing must consider the gas input to this appliance as well as all other gas appliance
30. criptions Carton Contents The Classic fascia Mesh dress guard is suitable for Masonry and Zero Clearance Inbuilt Installation installations ONLY It and can NOT be used on a Console or Plinth installation Clearance Thermostat o Zero Clearance Inbuilt Installation x3 Cartons See Engine and Fascia Masonry Installations contents previous DUI D O zo Giesrance toppa 1 lO Zero Clearance Rearpam O Zero Rien side pae Packet assembly screws x27 grommets x2 and rivets x2 See Engine and Fascia Masonry Installations contents on previous Console lata ID Console instalation O Console instalation Fight sde pane Console istalon Rearpan j 6 Plinth Installation Freestanding Installation x3 Cartons See Engine and Fascia Masonry salons contents on previous pane Fin I tese ni ID Pini msan Rigi de pani IO Pint nstalaion Rearpane O Pinin nsianenon Pilar assenby Packet assembly screws 35 x 8g only 29 needed for installation and 7 x M5 Optional Wireless Remote Thermostatic Control x1 Carton Wireless remote thermostatic
31. e control is over ridden and the flame size can be set to any setting from F7 highest to F1 lowest When the fire first ignites it remains on highest flame for the first 60 seconds before changing to the selected flame height NOTE Time and day of week does not need to be programmed STEP 1 Step 1 With the controller turned ON press and release the A M button 13 until the letter F with a number and the flame symbol 17 appear on the LCD panel Step 2 Press the UP button or DOWN button 15 to increase or decrease the flame height The fan speed automatically adjusts to the corresponding flame height It is not able to be selected by the operator See the flame table below for flame height to fan speed relationship l Famereg 2 s L a Ls e 7 men row row LOW ren ren HIGH Manually Overriding The Set Program At any time the temperature or fan speed may be adjusted UP or DOWN similarly to operating in Manual Temperature Mode on page 18 However whenever the thermostat changes to a new time period the temperature will be set automaticallv according to that period s setting Rinnai Australia 19 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION Flame Height And Fan Speed The flame height and fan
32. earance Console Plnth 305mm to right of 305mm to right of 305mm to right of 305mm to right of appliance appliance appliance appliance centre line centre line centre line centre line 45mm from base 45mm from base 144mm from 219mm from ag 3 Consumer piping Consumer piping Consumer piping Consumer piping to be terminated to be terminated to be terminated to be terminated 265mm from the 265mm from the at wall clearance at wall clearance front of enclosure front of enclosure plus 95mm plus 95mm Once the consumer piping has been terminated to the above requirements the supplied flexible gas connection may then be fitted l Gas supplv pressure Purging Gas Supplv to be 1 13 to 2 75 kPa Foreign materials and debris such as swarf filings etc MUST BE purged removed from the gas supply failure to do so may cause damage to the gas control valve causing it to malfunction Leak Testing The Connection With the supplied plug inserted into the end of the flexible gas connection leak test all joints Use a soapy solution to test all gas connections If a leak is present bubbles will form at the leak point When finished remove any residue with a rag Prevent any soapy solution from coming in CAUTION contact with electrical components Rinnai Australia 30 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE GENERAL INSTALLATION ELECTRICAL SUPPLY If a power point is used it M
33. er DO NOT allow children or elderly persons to sleep in the warm air discharge from the heater Note Standard model fascia shown for illustrative purposes DO NOT post or allow children to post articles into the louvres of the heater DO NOT cover or place articles on this heater DO NOT place articles in front of the louvres Note Standard model fascia shown for illustrative purposes DO NOT operate install this heater in areas where painting is taking place or in places such as hairdressing salons where there may be fluff and dust and where aerosols are used DO NOT place articles on or against this appliance DO NOT use or store flammable materials near this appliance Keep flammable materials away from heater Combustible materials MUST NOT be placed where the heater could ignite them DO NOT spray aerosols in the vicinity of this appliance while it is in operation Most aerosols contain flammable substances which can be a heater hazard if used near this heater when it is in use Rinnai Australia 8 RIB2311 Sapphire Operation amp Installation Manual SAFETY A dedicated 240V earthed 10 Amp power point must be used with this appliance DO NOT use power boards or double adaptors to operate this appliance The heater MUST NOT be located below a power socket outlet DO NOT place containers of liquid on top of the heater Water spillage can cause extensive damage to the appliance and create an electrocution hazard DO NOT p
34. ff the appliance Remove all packaging materials and check all components for damage If ANY damage is evident DO NOT install or operate this appliance Contact your supplier for advice Retain the card board carton for use in the Positioning the Heater Engine on page 38 HINT Before installing the heater check it is labelled for the correct gas type refer to the gas type label on the top body panel of the heater Refer to the local gas authority for confirmation of gas type if you are in doubt Step 5 Preparing Heater Engine Drill 4 x 3 2mm holes in the pre pressed location dimples in the top panel of the heater Then attach the flue guide rails e using these holes with four screws supplied Flue guide rails and pop rivets supplied with Zero Clearance kit part number R2340 Before proceeding any further with the heater engine installation ensure the cladding for the front of the enclosure has been fitted T IMPORTANT Rinnai Australia 37 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION ZERO CLEARANCE Step 6 Positioning the Heater Engine Place the heater engine in front of the zero clearance box cavity panel from the cardboard packing carton AN placed on the floor underneath the heater engine will help prevent possible damage to flooring Step 7 Connect Electrical Supply Plug in 3 pin connector if electrical connections are inside the firepl
35. for damage temporarily return logs to the packaging for safe keeping After inspection place the logs and the burner granules satchel H safely aside where they can not get damaged If ANY damage is evident on the logs DO NOT continue with installation and contact your supplier for advice Rinnai Australia 45 RIB2311 Sapphire Operation amp Installation Manual COMPLETING HEATER INSTALLATION Step 3 Installing the Log Set and Burner Granules For clarity the drawings are displayed without showing the entire heater N DO NOT remove the burner from heater engine to install the log set Use extreme care when handling the Log Set components they are made from a very fragile high temperature material and will damage if handled roughly Only remove the components from their packaging as required iu eee Sx Sai DL oo re emersi TT esis EC SIC IC IC ISIC IC SIC DIC SIC Icy i A Check to ensure that the ports of the burner are Log thick V shaped log with two locating holes and clean and clear of any particles and all packaging pins Line up the holes with the pins of the bracket fixed material The log set MUST BE installed in the precise to the centre of the burner When correctly positioned order as stated the log rests on this bracket ao __ amp 5 amp en Log B the short straight log with a single locating pin Log B
36. hat un attended starts do not occur RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY To restart your heater once power has been restored follow the steps for TO TURN YOUR HEATER ON above RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY The instant gas supply is interrupted the heater will attempt re ignition for a period of 60 seconds If the heater has not re lit after 60 seconds the gas control will go to Gas Lock out The convection fan will remain on for 4 minutes to cool the appliance To restart your heater once gas has been restored Step 1 Ensure gas supply has been re established to heater Step 2 To re set the gas control turn OFF the heater by pressing ON OFF button once Step 3 In rapid succession Press button times Turn ON then OFF then ON again within a 5 second period Rinnai Australia 12 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION For further enhanced comfort and convenience the Sapphire heater can be both remotely and thermostatically controlled through the use of a wireless wall mountable controller thermostat The wireless controller thermostat is an optional extra available through your Rinnai stockist DISPLAY LAYOUT amp FEATURES Time of day with AM or Displays time of the day in hours and minutes AM or PM PM display The time is displayed when the thermostat is ON or
37. hich components are in each carton Ensure that the components listed for the installation method being installed are present before proceeding with the installation The Engine and Fascia are packed into two separate cartons and are required for all installation types Masonry installations may require a flexiliner flue to be installed refer to MASONRY FLUE IMPORTANT INSTALLATION on page 33 for details A Standard Fascia B Classic Fascia Component Descriptions The Classic fascia Mesh dress guard is suitable for Masonry and Zero Clearance Inbuilt Installation installations ONLY It and can NOT be used on a Console or Plinth installation O Engine and Fascia Masonry Installations x2 Cartons Rinnai Sapphire Engine A Fascia Standard Model B Fascia Classic Model A Glass dress guard Standard Model B Mesh dress guard Classic Model Inner metal surround Artificial log set burn media Satchel burner granules shipped inside engine Semi rigid stainless steel gas pipe with 5 8 connections x1 BSP 5 8 UNF flared brass adaptors x1 BSP Flared nut x1 g 5 8 UNF Plug x1 O Fas scons period nara ae se Aresvebacetioem ss se dT b Corso an safe mena TO e Rinnai Australia 4 RIB2311 Sapphire Operation amp Installation Manual BEFORE YOU S T Note Standard model fascia shown for illustrative purposes Component Des
38. id fuel fire The hearth surface must be flat and level to support the entire heater If the heater is not properly supported noise and vibration may result N In a masonry fireplace use a slurry of sand and cement to level the base as required NOTE Rinnai Australia 33 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION MASONRY MASONRY INSTALLATION OVERVIEW Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation Ensure gas supply to heater is turned off for the first stages of this instruction IMPORTANT Step 1 Prepare Site p 34 Step 7 Insert Heater Engine Into Fireplace p 35 Step 2 Unpack The Heater Engine p 34 Step 8 Securing The Heater Engine p 35 Step 3 Preparing Heater Engine p 34 Step 9 Connecting Gas p 35 Step 4 Positioning the Heater Engine p 35 Step 10 Leak Testing p 35 Step 5 Connect Electrical Supply p 35 Step 11 Completing Heater Installation p 35 Step 6 Prepare Gas Supply p 35 MASONRY INSTALLATION DETAIL Step 1 Prepare Site Ensure the intended enclosure meets the requirements of the dimensions as stipulated in ENCLOSURE REQUIREMENTS on page 29 and that gas and electrical supplies have been prepared in accordance with the dimensions stipulated in GAS SUPPLY on page 30 and ELECTRICAL SUPPLY on page 31 IMPORTANT Step 2 Unpack The Heater Engine The heater engine is supplied i
39. ificial logs burn media may have shifted from when the heater was first installed There are some warning signs that could indicate a problem If any of the signs below occur please contact Rinnai 2 Mw je ZW CS CAS QI S PIT oud AD Y d reve 855 WIA d V NORMAL FLAME PATTERN ABNORMAL FLAME PATTERN SOOT BUILD UP Key signs of abnormal flame performance Appliance turns OFF soon after start up and does not relight Flame appears overly orange yellow Flame appears either very short or very long Flame only burns part way across the burner Severe soot building up on the inside of the glass and logs Continuous unusual smell from the appliance Continued difficulty or delay in establishing a flame Be advised that appliances incorporating a live fuel effect and designed to operate with luminous flames may exhibit slight carbon deposition this is normal operation Rinnai Australia 51 RIB2311 Sapphire Operation amp Installation Manual lt lt a S IVO 318VO TIN Vd TONO peeds 01 MOT13A LINN 1O3INOO 30581 706 MOTI3AMN3349 AJ ER NMOW83AILDV AOSZ VE 4 4 Marla 3NITNI MIA NUD LZ EYS 18 6011121 H M OTT3A 5 509 Buyojnpow MOTT13A JaJDAS Ji I poy SUIDII L NOUS 15 28G 67S MI Vd NOILINDI 019 WaLNANn HOLIMS HO gt ZH OS AOvC DV RI
40. ilure Power Failure In the event of a power failure or power cut the gas valves will automatically close Rinnai Australia 9 RIB2311 Sapphire Operation amp Installation Manual ABOUT YOUR HEATER GENERAL DESCRIPTION Your Sapphire is a burning log effect gas space heating appliance with natural draft combustion system intended for use with Natural Gas Propane and ULPG The Burning log effect is achieved using one single main burner with strategically placed like imitation logs and granules Temperature control is achieved by pressing the up or down marked arrows on the manual control switch or via a cordless wall mounted remote control thermostat timer This heater has an electronic ignition with intermittent pilot The pilot is only on when the heater is in operation Burner logs and granules are contained in a glass fronted sealed burner box Combustion air is drawn from the room Combustion product is exhausted via the flue discharge vent when installed in a masonry chimney or when installed in a zero clearance box or as a stand alone unit through a 100mm6 x 150mm twin skinned flue to the outside of the house This appliance is modular and primarily consists of an Engine that is utilized in any of the 3 configuration types as listed below 1 Fireplace Masonry installation Engine The appliance is directly mounted into an existing masonry fire place or a non combustible masonry enclosure that has a chimney When i
41. ing For heater engine remove carton by removing the straps and carefully lifting the carton off the appliance Remove all packaging materials and check all components for damage If ANY damage is evident DO NOT install or operate this appliance Contact your supplier for advice Retain the card board carton for use in the Attach Spigot Adaptor amp Panels To Heater Engine on page 40 HINT Before installing the heater check it is labelled for the correct gas type refer to the gas type label on the top body panel of the heater engine Refer to the local gas authority for confirmation of gas type if you are in doubt Step 3 Assemble amp Secure Pillar Assembly Minimum 119mm nd LL e 2 0 Assemble the pillar assembly using the 4 8g x 10mm self tapping screws supplied creating base assembly 9 A panel from the cardboard packing carton placed on the floor underneath the heater engine and gt console components will help prevent possible damage to flooring during assembly Confirm the correct gas supply position and locate the base assembly in the selected installation position and fasten to the floor using appropriate fasteners not supplied through the three holes in the base plate Rinnai Australia 39 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION CONSOLE Step 4 Attach Spigot Adaptor amp Panels To Heater Engine 7 sewwa lanzo TRON
42. innai Australia 31 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE GENERAL INSTALLATION FLUEING The following diagrams illustrate the flue installation options that are available for the Sapphire flame Only the genuine Rinnai Flamefire FLF flue is certified as part of the Rinnai Sapphire WARNING gpace heaters Only an authorised person must install service and remove the Rinnai Sapphire space heater amp flue system Only the flue system components described in the Flueing Installation Manual For Rinnai Flamefire Heaters that is provided with the flue kit must be used Components that are not described in that manual whether manufactured by Rinnai or otherwise are not compatible and must not be used Rinnai appliance warranty conditions may be voided if non Rinnai flue components are fitted Inbuilt Masonry Inbuilt Zero Clearance Direct flue Offset flue Free Standing Console amp Plinth Install the Rinnai rigid flue system components in accordance with the Flueing Installation Manual For Rinnai Flamefire Heaters that are provided with the flue kit For masonry installation details refer to MASONRY FLUE INSTALLATION on page 33 Rinnai Australia 32 RIB2311 Sapphire Operation amp Installation Manual MASONRY FLUE INSTALLATION Two masonry flue installation options available These are Open Chimney and Lined Chimney An Open Chimney installation uses the na
43. innai Australia 48 RIB2311 Sapphire Operation amp Installation Manual COMPLETING HEATER INSTALLATION COMMISSIONING THE APPLIANCE WARNING Step 9 1 The gas type codes and gas pressures for this appliance MUST BE checked and set in accordance with these instructions when the appliance is installed OR after the replacement of any component or reassembly after service To check and set burner pressures Refer to the data plate located on the front left panel of the heater engine for correct gas pressure settings Using a suitable screw driver loosen the captive Appliance Test Point Pressure screw ATPP and fit the manometer an electronic manometer is recommended Refer images for ATPP location Remove the dust cap from the regulator adjusting nut amp and screw B High Pressure Setting Turn the appliance ON and set the heater to the highest setting see TO TURN YOUR HEATER ON on page 12 Using an appropriate screw driver hold the low pressure adjusting screw stationary while adjusting the high pressure setting nut with a 10 mm spanner Turning the nut clockwise will increase the outlet pressure whilst turning the nut anti clockwise will decrease the outlet pressure Low Pressure Setting Disconnect the power to the Gas Control Valve GCV by separating the connector for the power supply yellow wires The GCV will automatically default to Low Pressure operation Using a 10 mm spa
44. lace articles on or against this appliance DO NOT CONNECT TO AN LPG GAS CYLINDER INDOORS Turn the heater OFF after use DO NOT unplug the heater while it is in operation or while the fan is still cycling DO NOT remove the Dress Guard The dress guard is fitted to this appliance to reduce the risk of fire or injury from burns and no part of it should be permanently removed For protection of children or the infirm a secondary guard is recommended Heat emanating from the front of the appliance may over time affect the appearance of some materials used for flooring such as carpet vinyl cork or timber This affect may be amplified if the air in the room contains cooking vapours or cigarette smoke To avoid this possibility it is recommended that a mat be placed in front of the appliance extending at least 750 mm in front of the heater When the heater is operated for the first time or after long periods of non use a slight odour may be emitted this is normal However if odours persist switch OFF the appliance and contact Rinnai SAFETY DEVICES Over Heat Switches When the heater gets too hot during operation for example when air outlet louvres are blocked these devices turn the gas off automatically and allow the heater to restart when cooled down Electrical Fuse The electrical circuits are protected by a fuse Flame Failure Sensing System This device automatically cuts off the gas supply to the heater in the event of a flame fa
45. ll help you to keep it looking good and working efficiently DO NOT aitempt to clean the heater while the appliance is hot or operating All parts of the heater can be cleaned using a soft damp cloth DO NOT use solvents or abrasives to clean any parts DO NOT spray aerosols in the vicinity of the heater whilst in operation DO NOT place articles on or against this heater DO NOT store flammable materials near this heater IMPORTANT SERVICE Rinnai recommend that this appliance and installation be inspected and serviced every 2 years or more frequently If the power supply cord or any other component of the heater are damaged they must be replaced by Rinnai or a suitably qualified person Any service or repair work should only be carried out by an authorised person Rinnai has service and spare parts departments nationally See back cover for contact details Service calls for general cleaning maintenance and wear and tear are not necessarily covered N under the warranty Service calls of this nature may be chargeable Faults caused by insufficient gas supply gas quality installation errors or operation errors are not covered by the Rinnai warranty Refer to separate Warranty Card for details NOTE TROUBLE SHOOTING General Operation Characteristics Before asking for a service call please check the following table as these characteristics are part of the normal operation of the appliance and do not indicate a fault
46. n placed on the floor underneath the heater will HINT help prevent possible damage to flooring Step 5 Connect Electrical Supply Plug in the 3 pin connector if electrical connections inside the fireplace Step 6 Prepare Gas Supply Remove the threaded brass plug from the S S flexi pipe consumer gas supply pipe Step 7 Insert Heater Engine Into Fireplace Carefully move the heater engine into the fireplace ensuring the gas supply pipe and fittings 6 feed into the rear access hole Take care that the electrical cord does not bunch up or get pinched behind the heater CAUTION engine Step 8 Securing The Heater Engine Fasten the heater to the masonry work using appropriate fasteners not supplied using the three holes across the top of the fascia assembly mounting panel and in at least 2 of the holes on each side of the side panels as shown Q Step 9 Connecting Gas Firmly grasp the S S flexi pipe and bend at 90 approximately mid way to line up with the gas control valve inlet then attach pipe to gas control valve and tighten Step 10 Leak Testing Turn gas back ON and leak test appliance connection Use a soapy solution to test all gas connections If a leak is present bubbles will CAUTION form at the leak point When finished remove any residue with a rag Prevent any soapy solution from coming in contact with electrical components Step 11 Completing Heater Installation Go to COMPLETI
47. n one carton check to ensure you have all contents as listed on BEFORE YOU START on page 4 at the start of this manual before proceeding Carefully remove carton by removing the straps and lifting the carton off the appliance Remove all packaging materials and check all components for damage If ANY damage is evident DO NOT install or operate this appliance Contact your supplier for advice Retain the cardboard carton for use in the Positioning the Heater Engine on page 35 HINT Before installing the heater check it is labelled for the correct gas type refer to the gas type label on the top body panel of the heater Refer to the local gas authority for confirmation of gas type if you are in doubt Step 3 Preparing Heater Engine Attach the adhesive backed foam sealing strip supplied to rear face of the fascia assembly mounting panel Ensure the seal is stuck to the Fascia Assembly mounting panel at approximately 30mm from the top edge The foam strip is intended to form a seal between the heater and the fireplace brickwork If an adequate seal cannot be formed then another means of sealing must then be used e g non combustible insulation or heat resistant silicon Rinnai Australia 34 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION MASONRY Step 4 Positioning the Heater Engine Place the heater engine in front of the fireplace enclosure A panel from the cardboard packing carto
48. nd tested in accordance with the instructions I Has the gas pressure checked and set LI LI Has the log set burn media been installed as per instructions L L Was the appliance tested for correct operation and to ensure no gas leaks I Has the customer been instructed on operating procedure and safety requirements LI LI Is the end user fully aware of operating procedure L L Has the Dress Guard been fitted Has the customer been advised not to remove the dress guard LI LI 10 Has the customer been advised to service the heater every two years L L Rinnai Australia 53 RIB2311 Sapphire Operation amp Installation Manual NOTES Rinnai Australia 54 RIB2311 Sapphire Operation amp Installation Manual NOTES Rinnai Australia 55 RIB2311 Sapphire Operation amp Installation Manual Rinnai Australia Pty Ltd 138 769 Head Office 100 Atlantic Drive Keysborough VIC 3173 P O Box 460 Braeside VIC 3195 Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please call our National Help Line Rinnai recommends that this appliance be serviced every 2 years RNZ 12381 Issue A 56 Product Sales and Service National Phone 1300 555 545 Fax 1300 555 565 Technical Helpline and Spare Parts National Mon Fri 8am 5 30pm EST Phone 1300 55
49. nner hold the high pressure adjusting nut stationary while adjusting the low pressure setting screw with an appropriate screw driver Turning the screw clockwise will increase the outlet pressure whilst turning the screw anti clockwise will decrease the outlet pressure Replace the dust cap after pressure adjustments To ensure the correct operation of the GCV it is necessary that the dust cap is returned WARNING to its original location 7 After Reconnect the power to the GCV by rejoining the connector yellow wires confirming the correct pressures turn the appliance OFF remove manometer and tighten the ATPP sealing screw and leak test Turn the appliance ON and OFF a few times to confirm correct ignition and operation During the initial burn in period some smoke and smell may be emitted The appliance should be run on the high setting in a well ventilated room until these dissipate Check the flame pattern see ABNORMAL FLAME PATTERN on page 51 Rinnai Australia 49 HIGH PRESSURE ADJUSTING NUT LOW PRESSURE ADJUSTING SCREW APPLIANCE TEST POINT GAS CONTRL VALVE POWER CONNECTOR CLOC E tw ILHA 0 INCREAS 9 APPLIANCE TEST POINT CURT D SI ICI PRESSURE V G sO LF GAS CONTRL VALVE POWER CONNECTOR RIB2311 Sapphire Oper
50. nstalled correctly the appliance is a flush to wall mount Zero Clearance installation The Appliance is fitted within a sheet metal Zero Clearance Box Assembly that has been installed into a wall or other suitable structure Materials need not be non combustible When installed correctly the appliance is a flush to wall mount Freestanding Plinth or Console appliance The appliance is housed in a decorative fabricated sheet metal box that is intended to be freestanding and not inbuilt MASONRY CLEARANCE Note Standard model fascia shown for illustrative purposes PLINTH CONSOLE Rinnai Australia 10 RIB2311 Sapphire Operation amp Installation Manual ABOUT YOUR HEATER DESIGN FEATURES o Rinnai Sapphire Heater Q Push button control panel ON OFF Standby button Power operation indicator Flame Up button Flame Down button 3 Glass dress guard standard model Mesh dress guard classic model 4 Flame window artificial log set and burn media Warm air discharge vent Return air vent Alternative power cable outlet location on front panel can be left or right handed Optional Radio Frequency RF combination remote thermostatic control with wall mount Rinnai Australia 11 RIB2311 Sapphire Operation amp Installation Manual CONTROL PANEL OPERATION TO TURN YOUR HEATER ON BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON When the heater is in the OFF condition
51. o the gas type label on the top body panel of the heater engine Refer to the local gas authority for confirmation of gas type if you are in doubt Step 3 Assemble amp Secure Plinth Assembly Minimum 119mm e Assemble the pillar assembly 0 0 and to the base panel using the 10 8g x 10mm self taping screws supplied creating base assembly A panel from the cardboard packing carton placed on the floor underneath the heater engine and gt console components will help prevent possible damage to flooring during assembly Confirm the correct gas supply position and locate the base assembly E in the selected installation position and fasten to the floor using appropriate fasteners not supplied through the three holes in the base plate Rinnai Australia 42 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION PLINTH Step 4 Attach Spigot Adaptor amp Panels To Heater Engine A ub sa pa dE a 3e Assemble the the spigot adaptor halves D and B secure together with 4 x screws supplied Drill 4 x 8 3 2mm holes in the pre pressed location dimples on the top and back of the heater engine then fit the flue spigot adaptor f to the heater engine top and rear panels using 4 8g x 10mm self tapping screws supplied Fit the rear panel o using 9 8g x 10mm self tapping screws supplied Fit side Panels and to heater body at the front and the rear panel using 12
52. o this appliance to reduce the risk injury from serious burns and no part of it should be permanently removed For protection of young children or the infirm a secondary guard is required If the supply cord is damaged or requires replacing it must be replaced by the manufacturer or the manufacturer s agent or similarly qualified person in order to avoid a hazard The heater must not be located immediately below a power socket outlet DO NOT connect to an LPG Gas cylinder indoors A dedicated 240 V earthed 10 Amp power point must be used with this appliance DO NOT modify this appliance Modifying from original specifications may create a dangerous situation and will void your warranty Only the flue components specified by Rinnai must be used Unpack the heater and check for damage DO NOT INSTALL A DAMAGED HEATER If the heater is damaged contact your supplier for advice Before installing the heater check the label for the correct gas type refer rating plate inside the appliance Refer to local gas authority for confirmation of the gas type if you are in doubt Rinnai Australia 7 RIB2311 Sapphire Operation amp Installation Manual SAFETY Note Standard model fascia shown for illustrative purposes The appliance is not intended for use by young children or infirm persons without supervision Young children should always be supervised to ensure that they DO NOT play with the appliance DO NOT sit or lean against the heat
53. or F Change between manual automatic and flame modes Press and release the A M button The unit first lights the pilot and then after a short period switches to the HIGH flame setting To turn OFF press and release the PWR button once Rinnai Australia 14 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION REMOTE CONTROLLER AUTOMATIC OPERATION Setting the Current Time and Day of the Week STEP 1 STEP 2 With the controller OFF press and hold the T button for approximately 2 seconds TIME HOUR and AM or PM will flash If no buttons are pressed within 10 seconds the display will revert back to Initial Set Up Screen retaining the last entered setting To select the hour push the UP button or DOWN button 15 until the desired hour is chosen note that AM or PM is chosen by cycling through the 12 hour range Press the OK button 11 to enter the selected hour and AM or PM TIME MINUTES AM will flash STEP 4 STEP 5 STEP 6 STEP 7 TIME i 00 Step 4 select the minutes push the UP button or DOWN button 15 until the desired minutes are chosen Step 5 Press the OK button GD to enter selected minutes One of the days SU MO TU WE TH FR or SA will flash Step 6 To select the hou
54. p 2 Assemble Zero Clearance Box Carefully remove the contents from the carton and check to ensure you Flue guide rails and pop have all contents as listed in BEFORE YOU START on page 4 If ANY N rivets supplied with Zero damage is evident or parts are missing DO NOT assemble the zero Clearance kit part number clearance box and contact your supplier for advice e lt gt lt gt lt gt lt gt lt gt lt gt lt gt lt gt lt gt e D D GOD GOD GOD D D gt Assemble the transition box halves B and secure together with 4 x screws supplied Attach the guide plate to the transition box assembly and secure with two pop rivets supplied Drill 2 x 3 2mm holes in the pre pressed location dimples on the back of the transition box and fit the transition box assembly to the back panel B and secure with the two screws supplied Fit the two plastic grommets into the gas and electrical access holes of back panel Attach the two side panels amp Q to the back panel Q and secure with six screws suppled Attach top panel to the back panel aligning the flue outlet hole to the rear over the transition box outlet and secure with three screws supplied Next secure the top panel to the side panels 3 amp with four screws supplied Attach base panel to the back panel 9 and secure with two screws supplied Then secure the base panel to
55. page 45 Rinnai Australia 38 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION CONSOLE FREESTANDING CONSOLE INSTALLATION OVERVIEW Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation Ensure gas supply to heater is turned off for the first stages of this instruction Step 1 Prepare Site p 39 Step 6 Heater Engine To Pillar Assembly p 40 Step 2 Unpack Heater Engine amp Console Kit p 39 Step 7 Connect Electrical Supply p 41 Step 3 Assemble amp Secure Pillar Assembly p 39 Step 8 Connecting Gas p 41 Step 4 Attach Spigot Adaptor amp Panels To Heater Step 9 Leak Testing p 41 Engine p 40 Step 10 Completing Heater Installation p 41 Step 5 Prepare Gas Supply p 40 IMPORTANT FREESTANDING CONSOLE INSTALLATION DETAIL Step 1 Prepare Site Ensure the intended installation area has been prepared in accordance with dimensions as stipulated in GAS SUPPLY on page 30 and ELECTRICAL SUPPLY on page 31 Ensure there are no wall studs noggins ceiling joists wiring or other obstruction within the wall and or ceiling cavity where the flue is proposed to penetrate IMPORTANT Step 2 Unpack Heater Engine amp Console Kit The heater engine and the console kit are supplied in separate cartons check to ensure you have all contents as listed on BEFORE YOU START on page 4 at the start of this manual before proceed
56. r push the UP button or DOWN button 15 until the desired day is chosen Step 7 Press the OK button 11 to enter the selected day and to complete time and day setup To adjust time for Daylight Saving time To adjust time or to adjust for daylight savings follow Steps 1 and 2 then press OK button 11 three times to keep the minutes and the current day When changing batteries all settings will be lost and the controller will revert back to the Initial P setup screen Re setting of time date and programming will be necessary Rinnai Australia 15 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION WIRELESS CONTROLLER THERMOSTAT The wireless controller is designed to be wall mounted on a bracket bracket supplied with the controller within 20m of the heater The controller houses the thermostat which senses room temperature and communicates back to the Sapphire heater via Radio Frequency The ideal position for the controller is Controller Specifications Away from possible drafts in the room Battery Away from direct sunlight 2 x AA batteries Suitable distance away from the heater Battery Life not exceeding 20 metres Approximately 12 months deally 1 5 m from the floor Dimensions approximately at chest height Height 140 mm Width 80 mm Depth 20 mm Additional information about Remote Thermostat Control Buttons Transmit
57. ration 0 o ol p Co severe sooting R Mo eese ee Fen not working o 2 n o E 2 a e e re e re e Inadequate fue system _ S e E ESI O e Nea M A Y y SPA DB NORMAL FLAME PATTERN ABNORMAL FLAME PATTERN SOOT BUILD UP Key signs of abnormal flame performance Be advised that appliances Appliance turns OFF soon after start up and does not relight c Sane Gn i Flame appears overly orange yellow operate with luminous Flame appears either very short or very long flames may exhibit slight Flame only burns part way across the burner carbon deposition this is Severe soot building up on the inside of the glass and logs normal operation Continuous unusual smell from the appliance Continued difficulty or delay in establishing a flame Rinnai Australia 23 RIB2311 Sapphire Operation amp Installation Manual NOTES Rinnai Australia 24 RIB2311 Sapphire Operation amp Installation Manual TABLE OF CONTENTS INSTALLATION SPECIFICATIONS GENERAL SPECIFICATIONS DIMENSIONS HEATER LOCATION GENERAL LOCATION INFORMATION TV AND ORNAMENTATION WARNING ENCLOSURE REQUIREMENTS ENCLOSURE DIMENSIONS HEATER ENGINE GENERAL INSTALLATION GAS SUPPLY ELECTRICAL SUPPLY FLUEING MASONRY FLUE INSTALLATION OPEN INSTALLATION METHOD HEATER ENGINE INSTALLATION MASONRY MASONRY INSTALLATI
58. responsibility of the installer to check that under normal operating conditions of the appliance all flue gases are exhausted to the outside atmosphere and that there is no spillage of combustion gases into the room Please refer to AS 5601 During the initial burning in period of approximately 2 hours some smoke and smell may be experienced During this period the heater should be operated on High and the space being heated should be well ventilated It may take up to 20 minutes of operation for the logs to achieve their full flame pattern and glow Burner aerations are factory set and can not be adjusted If you are unable to get the unit to operate correctly refer to TROUBLE SHOOTING CHECKLIST on page 23 before contacting Rinnai Rinnai Australia 50 RIB2311 Sapphire Operation amp Installation Manual COMPLETING HEATER INSTALLATION ATTACHING DRESS GUARD TO CLASSIC FASCIA ASSEMBLY T gt The mesh dress guard of the classic model fascia is held in place by four slotted tabs two on each side which lock into four slots B on the front of the fascia ABNORMAL FLAME PATTERN Each Rinnai Flame Fire heater has a distinct flame pattern The flame should look the same every time you start your heater after an initial warm up period of approximately 15 minutes Abnormal flame performance and or pattern can indicate a problem with your heater such as blocked gas injectors incorrectly installed inadequate flue system or the art
59. rews supplied Note that two screws are located midway into the appliance on the lower left and right edges refer to detail f above Rinnai Australia 40 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION CONSOLE Step 7 Connect Electrical Supply Plug in 3 pin connector if a general purpose outlet power point is used Step 8 Connecting Gas Firmly grasp the S S flexi pipe and bend at 90 approximately mid way to line up with the gas control valve inlet then attach pipe to gas control valve and tighten Step 9 Leak Testing Turn gas back ON and leak test appliance connection Use a soapy solution to test all gas connections If a leak is present bubbles will CAUTION form at the leak point When finished remove any residue with a rag Prevent any soapy solution from coming in contact with electrical components Step 10 Completing Heater Installation Go to COMPLETING HEATER INSTALLATION on page 45 Rinnai Australia 41 RIB2311 Sapphire Operation amp Installation Manual HEATER ENGINE INSTALLATION PLINTH FREESTANDING PLINTH INSTALLATION OVERVIEW Read this manual thoroughly and gain a full understanding of the requirements before undertaking installation Ensure gas supply to heater is turned off for the first stages of this instruction IMPORTANT Step 1 Prepare Site p 42 Step 6 Fit Heater Engine To Plinth Assembly p 43 Step 2 Unpack Heater
60. s rss s sssss5s5555 3 er NS N COVERING PORTS CSF SOS Lo For best flame effect carefully place the granular burner medium over and around the front burner ports It is desirable that the gas jet is diffused by the granules this will reduce any candling effect of the flame enhancing the realistic log burning look of the heater A DO NOT force any granular material into the burner ports or completely block any of the burner ports Replace burner box glass panel assembly in reverse sequence as instructed in Step 2 page 45 Step 5 Unpack the Fascia Assembly amp Inner Frame The Fascia Assembly and the Inner Frame are supplied in a separate carton check to ensure you have all the contents as listed on CARTON CONTENTS ITEM CHECKLIST on page 4 at the start of this manual before proceeding Remove all packaging materials and check all components for damage If ANY damage is evident DO NOT install or operate this appliance Contact your supplier for advice When placing the standard facia assembly down ensure it is placed on its lower edge or flat If it is placed on its left or right edge the glass may slide out of the stand off posts If this should occur ensure that the silicon rubber mounts are not dislodged when sliding the glass back into position Fitting the Inner Frame RA The inner frame is packed with the Fascia and can now be fitted to the heater engine The inner frame is held in position by return tabs o on
61. s in the premises The gas meter and regulator must be specified for the total gas rate WARNING A suitable sizing chart such as the one in AS 5601 should be used Confirm correct gas type see labels located on top or rear panels Refer to local gas authority for mf confirmation of gas type if you are in doubt Installation of consumer piping The gas supply consumer piping termination is inside the heater and enters through the rear of the appliance Refer to the dimensional drawings on page 27 for appliance gas inlet location and other relevant dimensions Mark off the location for the vertical centre line 1 of the heater enclosure inbuilt Gas supply location installations or heater freestanding installations To the right of the vertical centre line mark off both the vertical and horizontal location for the gas supply penetration consumer piping For measurements refer to the Gas Supply Dimension Table below Inbuilt Models The length of the gas supply consumer piping termination is measured from the front of the enclosure Freestanding Models The length of the gas supply consumer piping termination is measured from the back of the heater plus 95mm For freestanding models the minimum clearance of 75mm from the wall must be observed At the minimum clearance the total length of the consumer pipe is 170mm 75mm 95mm NOTE Gas Supply Dimension Table Freestanding Masonry Zero Cl
62. stallation instructions For information on gas consumption see data plate on the appliance This appliance must not be installed where curtains or other combustible materials could come into contact with it In some cases curtains may need restraining WARNING This heater MUST NOT be used if either of the glass panels are damaged When considering installation ensure minimum clearances as follows are adhered to INBUILT MODELS FREE STANDING MODELS Note Standard model fascia shown for illustrative purposes Heat radiating from the front of this heater may over time affect the appearance of some materials used for flooring such as carpet vinyl cork or timber This effect may be amplified if the air in the room contains cooking vapours or cigarette smoke To avoid this possibility it is recommended that a mat or similar protective sheet be placed in front of the appliance extending at least 750 mm in front of the dress guard This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety The appliance is not intended for use by young children or infirm persons without supervision Young Children must be supervised when in the vicinity of this heater while it is in operation The Dress Guard MUST be fitted t
63. the installer end user to check the installation instructions of these items and to ensure the location is suitable This caution also extends to but is not limited to ornaments such as Paintings Prints Photographs Tapesiries Mirrors Stuffed Animals etc Please note the recommended clearances as per the diagram above The temperature of the wall surface directly above the appliance may be elevated and may discolour paint finishes or distort vinyl wall coverings For durability of surfaces you should contact the relevant manufacturer for their specification CAUTION Use either a shelf or mantle below the TV or ornament or alternately you can construct a recess to mount TV or ornament in Check the manufacturers installation instructions for these items and ensure the recess is suitable Rinnai does not take any responsibility for any damage occurring to any items installed above and in the vicinity of the heater NOTE Rinnai Australia 28 RIB2311 Sapphire Operation amp Installation Manual HEATER LOCATION ENCLOSURE REQUIREMENTS Masonry Fireplace The appliance must be positioned within the fireplace on a flat level surface If the appliance is elevated from the ground within the structure a base must be constructed using suitable material with supporting joists capable of supporting a minimum of 1 5 times the weight of the appliance Zero Clearance In built installation Framework of the installation must conform to lo
64. the power supply connected and switched ON but the heater turned OFF the Power Indicator will be extinguished this is normal The Push Button Control Panel is located at the top left edge of the heater Step 1 Press ON OFF button once The electronic ignition sparker will be able to be heard Step 2 The electronic ignition stops when the pilot flame has been established the main burner then ignites off the pilot and is automatically preset to Stage 7 High Flame The blue LED Power Indicator will be constantly illuminated indicating heater is in operation Flame height may be adjusted after 1 minute of operation To change the burner and fan settings press o to increase flame height and to decrease flame height FLAME HEIGHT amp FAN SPEED SETTINGS The relationship between the flame FLAME HEIGHT N height and fan speed are preset and TO TURN VOUR HEATER OFF When the heater is in the OFF STANDBY condition power supply connected and switched ON the blue LED Power Indicator will be extinguished This is normal To turn the heater OFF press the ON OFF Button once The blue LED Power Indicator will extinguish to indicate that the appliance has returned to the in OFF condition INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION Interruption to the power or gas supply will turn your heater off Restart will be required This is a safety feature designed to ensure t
65. the top edge and by magnets Q on the bottom edge Fit the inner frame to the heater engine by locating the over folded edge over the two return tabs B then gently swing down the bottom edge onto the magnets 3 Rinnai Australia RIB2311 Sapphire Operation amp Installation Manual COMPLETING HEATER INSTALLATION Step 7 Connect the Push Button Control Panel Classic Fascia Standard Fascia Carefully pick up fascia assembly taking care not to tilt the standard model fascia on it s edge as the glass may slide out from the stand off posts Position the fascia close to the heater engine and connect the RJ45 plug into the socket o located on the back of fascia on the top left hand corner this connects the push button control panel via a communications cable to the heater engine s control box Step 8 Switch On the Electricity Supply Switch on the electricity supply the appliance is now ready for commissioning 240 VOLTS RISK OF ELECTRICAL SHOCK WARNING When performing the commissioning the appliance electrical power will need to be connected Exercise CAUTION as there is potential for electric shock from the exposed wiring and circuitry DO NOT leave the appliance unattended when power is connected and the panels are removed Installation and commissioning must be carried out by an Authorised person Wiring inside this appliance may be at 240V potential DO NOT test for gas escapes with an open flame R
66. tural draft properties of a sound chimney along with the addition of an approved chimney plate and cowl to provide the flueing for the heater A Lined Chimney installation is used when the existing chimney condition is inadequate for an Open Chimney installation and uses a Rinnai Flexiliner flexible flue system chimney plate and cowl to provide the flueing for the heater Approved Approved Chimney Chimney Chimney Chimney Plate Plate Minimum Mortar Flexible Chimney Liner Appliance V2 lt NY Note Standard model fascia shown for illustrative purposes Open Chimney Installation Lined Chimney Installation OPEN INSTALLATION METHOD The chimney must be physically checked first and must meet the following set criteria along with local regulations Failure to meet these criteria will not only void the product warranty but may affect the performance of the heater and may void the warranty Chimney Criteria For Open Installation All loose broken bricks must be replaced or repaired ensuring the chimney is of sound construction and does not leak in accordance with AS 5601 Any under floor air supply to the fireplace must be completely sealed off to prevent secondary air draw Total chimney height MUST NOT be less than 3 metres and flue cowl must terminate above the chimney in accordance with AS5601 The chimney must be swept clean and be free of soot and creosote that may have built up if previously used for a sol
67. y PROG PT and the TIME HOUR AM will flash Step 4 To select the ON hour for PT push the UP button or DOWN button 15 until the desired hour is chosen note that AM or PM is chosen by cycling through the 12 hour range Step 5 Press the OK button GD to enter the selected hour and AM or PM TIME MINUTES AM or PM will flash Step 6 To select the ON minutes for PT push the UP button or DOWN button 15 until the desired minute is chosen STEP 7 De J 15 J X pos Press the OK button to enter the ON minutes SET TEMPERATUTRE DIGITS will flash To select the ON temperature for PT push the UP button 0 or DOWN button 15 until the desired temperature is chosen Press the OK button GD to enter the selected temperature The LCD will display PROG PZ and the TIME HOUR AM will flash this completes the programming for the P1 ON period Repeat steps through 9 for PROG P2 OFF P3 ON and P4 OFF periods Rinnai Australia 21 RIB2311 Sapphire Operation amp Installation Manual CARE AND MAINTENANCE Your heater needs very little maintenance but the following information wi
68. y default settings Perodi 60am 26 Morning Period somm Evening Perioda 1030 156 To revert back to the default settings once you have reset the periods in rapid succession press the following sequence of buttons P T T DOWN PROGRAMMING OF PROGRAM MODES STEP 1 SU MO TU WE TH FR SA u J GB J U Step 1 With the controller OFF press and hold the P button for approximatelv 2 seconds The LCD will display PROG Pd and the current time and the day MO will flash Step 2 To select the day range press the UP button or DOWN button 15 until the desired day range has been chosen the day ranges are as follows TU WE TH FR MO TU WE TH FR SA gt 50 gt SU gt SU MO TU WE TH FR SA Holding the UP or DOWN buttons for more than 2 seconds will scroll through the day ranges Rinnai Australia 20 RIB2311 Sapphire Operation amp Installation Manual REMOTE THERMOSTATIC CONTROLLED OPERATION D J U J 15 ue J Step 3 Press the OK button GD to enter the selected day range The LCD will displa

SAPPHIRE GAS LOG FLAME FIRE Operation / Installation Manual

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