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USER'S MANUAL

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1. 62 Service Delivery Sell cr V 62 Transport Modena id 63 Type of Assistance with Goods and Equipment Received 63 ee ee 66 WhoIs a HAC C Ce nb oia dose 66 Attendance Status Data Omnia My aveo e eese eu oou inc euentu se tec sign ie tes mill 69 MainReasonforCessatlonofServicesDataDomain 71 Primary Type of Assistance Received Data 1 22 74 Source or Reira Data DOM dd hakla e 79 Tarsetor Referral Data DOM 82 Transport Mode Data DOM IN ia s n 84 Most used Common Codes for SNACCiasi denen butions 88 Date Published PagNo 3 of 90 SNACC USER S MANUAL Logging onto snacc e Click on the link or the icon provided by your respective Area Health Service e Enter your allocated userid and password and either hit enter or click the login button Ww R SNACC Login Windows Internet Explorer e E E x 4 IOR http localhost 1044 snacc Loqin aspx tx Bing p x A Favorites e SNACC Login ee ml om v Page v Safety Tools e e Ce SNACC Login e User Name billy bloggs Password eesssess The infarmation available on this site is personal health information and is subject to the principles of the Health Records and Information Privacy Act 2002 HRIP Act Only health workers involved in the patients care or w
2. Relationship Residency 1 Co resident Carer Status Carer for more 4 No than 1 person Nb For a carer to appear in the search results they must first be added as a client if they don t already exist Date Modified 17 01 2011 Date Published pod 352 0 90 SNACC USER S MANUAL Adding Editing a contact e Click on either Add New record or the edit record button the pencil icon and you will see a screen similar to the one below where you can add or modify any contacts Client Name Larry TEST Demographics Carer Contacts Current Episodes All Episodes Events Admin Stats Add New Record Contact iry Tite Name bela Click on the pencil to go Ea Untitled Page m into edit mode Title 3 Doctor v Phone Number Home Surname JONES Phone Number Mobile First Name Paul Phone Number Work 02 6955 6676 Relationship to Client 23 GP Local Medical Officer v Phone Number Fax Primary GP 1 Yes v Email Address Comments Save Cancel Contact aspx mode Edit amp patid 190551 amp ConId 298340 Date Modified 17 01 2011 Date Published Page 33 0 90 SNACC USER S MANUAL Adding Editing an Episode e Click on either Add New record or the edit record button the pencil icon and you will see a screen similar to the one below where you can add o
3. os Add New Client alendars My Calendar eam Groups taff Daniel BAXTER 1104111 Billy BLOGGS 1104111 Elizabeth DILLON 1104111 mn m El Reports B Administration z Merge Clients b A m Client Carer Groups pe Team Groups Bulletin Board Date Modified 17 01 2011 Date Published po PagNo U 120f90 SNACC USER S MANUAL Timeline Calendar e Shows a timeline of when each event will occur for 3 days This is helpful to use when group events with a large number of clients are used amp SNACC Windows Internet Explorer gO http localhost 1644 snacc clinician aspx UE uu gt U 0 c E86 aa OS LE 3 x m 5 EMNDUNNNENMU X G SNACC T Calendar Current Episodes All Episodes Events A A Viewing Calendar for Billy BLOGGS print page elcome Billy BLOGGS gt today v lay Week Month 15 12 2010 16 12 2010 17 12 2010 MRN ee 10 00am to 11 0AM 15 12 2010 fo or Surname 1 rem mr Add New Client alendars Calendar eam Groups Staff a Daniel BAXTER 1104111 pre Billy BLOGGS 1104111 Elizabeth DILLON 1104111 4 Bi Administration Merge Clients m Client Carer Groups Team Groups Bulletin Board Date Modified 17 01 2011 Date Published po Page EE SNACC USER S MANUAL Searching
4. 9106 Chad 2101 Channel Islands chile Date Modified 17 01 2011 Date Published Page 4 f 90 SNACC USER S MANUAL 1401 Guam 1404 Micronesia Federated States of 8414 Morocco 3103 9216 Mozambique Hong Kong SAR of China 2405 Netherlands 7103 8418 Netherlands Antilles 5202 1301 New Caledonia New Zealand Nicaragua Niger Nigeria North Africa NEC North East Asia NFD 4208 8100 Northern America NFD 7205 Kazakhstan 2400 Northern Europe NFD 9208 2104 Northern Ireland 1402 1406 Northern Mariana Islands 6202 Korea Democratic People s Republic of North 2000 North West Europe NFD 6203 Korea Republic of South 2406 Norway 4207 1000 Oceania and Antarctica NED 7206 Kyrgyz Republic 4211 Oman 5103 7106 Pakistan Palau Panama Papua New Guinea Paraguay Peru 2305 Philippines Macau SAR of China Puerto Rico Russian Federation Rwanda Marshall Islands Samoa Martinique Samoa American 9122 3107 9214 9125 Sao Tome and Principe 9215 4213 Saudi Arabia 1 07 Date Modified 17 01 2011 Date Published E SNACC USER S MANUAL 1300 Melanesia NFD 2105 Scotland 8308 9126 3213 Serbia and Montenegro 9127 Sierra Leone 9226 Svvaziland 3311 Slovakia Syria Thailand Togo Trinidad and Tobago Tunisia Turkey Uganda ot Vincent and the Grenadines 4108 Uruguay Uzbekistan AAA Carer for more than one person Yes two other person
5. testgroup Albury Community Health Centre A MRN Full Moone DO 037353616 Add to Group Remove From a Click on the included episode and then the remove from group link and that client episode vvill be removed from the group de Date Larry TEST 15 12 1968 02 12 2010 MEN Fall Name DOB Episode Date Click on the client MS r ha m Jr episode you vvish to MUN 20 01 1946 29 09 2010 include in the group and then the add to group Click on the group and link The client episode the included episodes 2 23 11 Use the filtering fields to o po10 will then appear in the L grid and episodes not 52 4 find available episodes Em included episodes grid included 3 grid will that may not be showing ui appear 11 4 on the first page 2010 7 TE 02 P010 AM MEN 12 12 1926 06 04 2010 Client Greun asnx e When clicking add Group Event in the events group grid on the events tab you can choose the group name to include in the event and enter as per normal mac Calendar Current Episodes All Episodes Events ACCR A A Recurring Group Events felcome Billy BLOGGS ogout Add Recurring Event Add Group Event Add Recurring Group Event Recurring Starting Ending i Staff E Date From To Date Assistance Received ARN No records to display Ge Individual Events Add New Record Client Mame Mata r ab r CA Name irst Eq Untitl
6. 07 Private hospital government Private practice medical general practice 0 Self Referral no formal or informal referral Specialist aged or disability assessment 48 Private practice other 53 team service Referral Target Other Aboriginal and Torres Strait Islander community based service agency eg 21 Community mental health service residential 71 LALC AHO 94 Community Options Program service COPS 78 service agency 58 28 Community transport service 18 Other hospital or day procedure centre Community palliative care service non Other community based non health 52 residential government service agenc Other non residential community health service Community Aged Care Package service 91 ce 6 Community domiciliary allied health service Other residential care service Community domiciliary nursing service Other target of referral Version No Date Modified 17 01 2011 Date Published Page ES SNACC USER S MANUAL Comprehensive HACC assessment authority Palliative care facility hospice residential 61 22 31 Emergency services Private practice other Psychiatric hospital Public hospital 26 Residential aged care facility government Residential aged care facility non 12 Multi Purpose Service 27 government Specialist aged or disability assessment No referral 53 team service Date Modified 17 01 2011 Date Published pod Page Now 1 of90 SNACC USER S MANUAL Relationship
7. Code 98 SNACC USER S MANUAL means of transport not listed above To Client s Carer s home To public hospital To private hospital To psychiatric hospital To Multi Purpose Service To other hospital or day procedure centre To community mental health service residential To palliative care facility hospice residential To extended care rehabilitation facility To residential aged care facility government To residential aged care facility non government To other residential care service To day care centre respite care centre Other to be used where transport assistance is provided to a Client and or their Carer using a TRANSPORT PURPOSE DATA DOMAIN To private practice other To community mental health service non residential To community palliative care service non residential To Aboriginal and Torres Strait Islander Health Service To Community Health Centre To other non residential community health service To law enforcement criminal justice To recreational social facility To shopping facility To other public place street park etc To other location To private practice medical general practice Guide for use Collection of this data element is required only where the Primary type of assistance received has been recorded as 85 Transport Client or 86 Transport Carer Code 00 To Client s Carer s home to be used where transport assistance is provided to a Client and or the
8. SNACC USER S MANUAL Provider Unit e you have the correct authority you can add or edit Provider Units as shown below e The Default values fields allow any new episodes that is linked to that provider unit Team by staff name to contain those values by default unless overriding default values exist inTeam or Staff Provider Units m Add new record Albury Community Health Centre il Facility Albury Community Health Centre Default Values Code M227 HACC Defined Client 1 Ves Name Albury Community Health Centre Service Category 4 HACC Building Name Floor Number Mame Street Number Name 536 Smollett Street Suburb Albury Transport Service Classification 1 No Transport for Health services provided gt Staff Contact MGRU MaryAnne GRUNOW ACAT ID Provl nit aspx Date Modified 17 01 2011 Date Published po PagNo 430f90 SNACC USER S MANUAL Team e you have the correct authority you can add or edit a Team as shown below e The Default values fields allow any new episodes that is linked to that Team by staff name to contain those values by default unless overriding default values exist inTeam or Staff A Team can sometimes be the same as the provider unit but you may have a group of divisions teams within your provider unit that you wish to identify and this is where teams come in
9. Sub Non Acute Community Care USER S MANUAL A hacc home and community care A JOINT COMMONWEALTH AND STATE TERRITORY PROGRAM PROVIDING FUNDING AND ASSISTANCE FOR AUSTRALIANS IN NEED Date Modified 17 01 2011 Date Published PagNo 9 0 1of90 SNACC USER S MANUAL USER ONU Mies otio as 1 4 Navigation of Clim Clam cec al 6 View Calendar by Monthy MAT eee aes 6 si ss e a 8 vs gl E E A E AE e e ee MM 9 EV e 9 COU Eyes bee Dad 9 ACC 10 Day Calendar E 12 eee bime A ad 13 5257110 1770 B adbuc Ki o 0 14 BY x P PR 15 By Nada 15 NavigatiomcOr C Het SCLC miii 16 Democracy e M e de EU 16 17 Contacts Minato 18 Current IES e I DM UD DIE 19 ATL EDISOG S i 19 Events oce e Doce 19 20 AC LaS 0 domm eb m 20 k 10717 E c 21 INC k REPO to pM pa mI a 21 Area Sucre ISCDODE ao os 22 Blank Standard Referral Form and Blank ACRS Referral Form 23 blank Recurring Event POr 24 Bulletin Board ARC DOM is 25 Client Groups REPO a tier thee aa 25 Open Episodes REDON 26 Even sela VR DONE ica td D la ilmi alla 2 WeDNAP EX Tan aa 28 Adding Editin a CUM ii 31 PVCS MEW Carr ad uca alana else z Adding Editing a C
10. Date Modified 17 01 2011 Date Published 70 90 SNACC USER S MANUAL All Episodes By clicking on the tab next to Current Episodes all of that staff s episodes will appear In this case there is only one episode for this staff member SNACC Windows Internet Explorer Cit E http localhost 1644 snacc clinician aspx dip Favorites 6 sNACC 7 o Calendar Current Episodes Events AA Z Refresh elcome Billy BLOGGS Referral d Provider Unit MRN Full Name DOB Staff Name Suburb Begin Date Logout Date Date MRN Albury Community GRIFFITH se 9 Health Centre CD37353616 Larry TEST 15 12 1968 BLOGGS EAST 01 12 2010 02 12 2010 or Surname we dei Add New Client alendars My Calendar eam Groups Staff A Daniel BAXTER 1104111 Billy BLOGGS 1104111 Elizabeth DILLON 1104111 x Administration 1 ay E Merge Clients n E Client Carer Groups E Team Groups Bulletin Board NB You can only add a new episode via the client screen because it would be very difficult to link a client to a new episode if we don t know the client already Date Modified 17 01 2011 Date Published po TEE SNACC USER S MANUAL Events This tab shows all individual events for the calendar chosen as well as any recurring group or recurring group events in the first grid SNACC Windows Inte
11. a Event aspx Mode Insert amp eventdate 2011 1 13 0 0 amp patid 0 amp type lE Date Modified 17 01 2011 Date Published po Page Now 30 0 90 SNACC USER S MANUAL Adding Editing a Client From the clinician main screen choose add new client which is situated at the bottom of the search frame e Editing a client is performed by clicking the edit button once you ve chosen a client to view e Please use the patient identifier in your PAS System IPM EMR etc as the mrn However under circumstances where you cannot retrieve a patient identifier you can enter in a temporary MRN as pointed out below In time the autogenerate mrn button will allocate a temporary mrn for you 6 Cie Dilog Mine oor Demographics Contacts Current Episodes All Episodes Admin Stats Area GSAHS Anonymous 2No MRN 006195320 Autogenerate r E 2 Yes express consent by Client Legal Name Preferred Name Surname TEST Surname First Name First Name Sex 2 Female Deceased Date Client Characteristics DOB sd El Interpreter 2 Not required DOB Status Benefit Status Indigenous Status DVA Type ix x T Q 25671 Client Circumstances Marital Status N A U Living Arrangement U Accom Current Address Copy Current Address To Usual Address Usual Address Property Name NN Property Mames Foor Level UN floor teves Sireet me ON sees 1 PILIS A Instead of entering the same E Count
12. gO http localhost 1644 snacc clinician aspx pg dip Favorites e SNACC Calendar Current Episodes All Episodes Events A A Viewing Calendar for Billy BLOGGS print page Welcome Billy BLOGGS 2 today v ay Month Timeline Logout m s ss or gm 67 e You can click and drag ips the event to a different time or day of the week 1 Or by clicking and H 10 00AM to 11 00AM 15 12 2010 for dragging the bottom of 1 MRN CD37353616 Larry TEST Assistance the event can expan d or azm Received Meals at GRIFFITH EAST decrease the length of the event aj E 2pm By default the week calendar shows each day 3pm between 8 00am and 5 00pm Click on the i 4pm show 24 hours button to show the entire 24 hours of the day in the week sem calendar Date Modified 17 01 2011 Date Published pod Page Now Nf 90 SNACC USER S MANUAL Day Calendar e By clicking on the Day Calendar all events for the day will appear Changing an events length or time is achieved the same way as the week calendar SNACC Windows Internet Explorer 5 ar amp http localhost 1644 snacc clinician aspx EE ly Favorites SNACC Yue Calendar Current Episodes All Episodes Events Viewing Calendar for Billy BLOGGS rint page LI elcome Billy BLOGGS oda Week Month Timeline Logout MRN fe Surname
13. 01 2011 Date Published EE SNACC USER S MANUAL Lookup Tables Accommodation Boarding house private hotel Privately owned house flat mobile home Independent living unit within a retirement village M Public place temporary shelter Rented house flat mobile home private Institutional setting rental Not stated not known inadequately described rental a l Other residential facilit t Ee ami 10 Community 07 living facility Benefit Status Aged Pension 98 Other 000000 Carer Payment Pension Other government pension or benefit Dependent on others lo Part time employment Disability Support Pension Retirement fund s Full time employment l06 Student allowance Unemployment related benefit a Not stated not known inadequately described MN Veterans Affairs Pension Date Modified 17 01 2011 Date Published po Page 52 0 90 SNACC USER S MANUAL Country of Birth Chinese Asia NFD includes Mongolia Americas NFD Cuba Cyprus Czech Republic Denmark Djibouti Ecuador Egypt El Salvador England Equatorial Guinea Eritrea Estonia Ethiopia Europe NFD Faeroe Islands Falkland Islands Fij 5201 Former Yugoslavia NFD France French Guiana Burma Myanmar French Polynesia Gabon Gambia Gamba S Greece Greenland Grenada Central Asia NFD Guadeloupe Version No Date Modified 17 01 2011 Date Published 530090 SNACC USER S MANUAL
14. Administration Merge Clients e The Goods and Equipment section will only appear once Primary Assistance Received is 35 provision of Goods and Equipment and you are in edit mode See Goods and Equipment Section for more information e As shown below choosing a different primary assistance received will hide display certain fields In this example the Transport Destination and Transport Mode fields will appear as soon as 95 Transport Client is chosen Untitled Page D e EI X NB When type of Assistance received is 81 85 89 90 95 or 96 time values are not mandatory Setting Individual Contact Type 1 Face to face X Service Delivery Setting 25 Extended care rehabilitation facility Client Episode Begin Date TEST Beryl 11 09 10 Kevin ROCHFORD Re Property Name Staff KROC Kevin ROCHFORD di Floor Level Building 10 L2 Primary Assistance Received 95 Transport Client E Street Name Pacific Highway Date 13 01 2011 Location pr ad Start Time 11 00 A 11 30 AM 3 e End Time bp a Transport Destination 00 To Client s Carer s home Y Attendance Status 1 0 Client Carer and service provider attende v Transport Mode 21 Bus owned by Agency service provide m Intervention 2 N A Y Intervention 3 N A Y Comments Intervention 4 N A Y nb Goods and Equipment Grid is only available in edit mode when assistance received is 90 Provision of goods and equipment
15. Health Service PAS System IPM GSAHS PAS Include Age In Labels 1 Ves Area Privacy Statement The information available on this site is personal health information and is subject to the n principles of the Health Records and Information Privacy Act 2002 HRIP Act Only health workers involved in the patients care or with other lawful reasons can access this _ Save Cancel Date Modified 17 01 2011 Date Published 4lof90 SNACC USER S MANUAL Facility e You can add edit Facilities from this screen One thing to note is the ACRS Form Team Checkbox fields These can be left blank but if you are using the ACRS Referral Forms you can fill in these values with Team Names so that they appear on the referral forms with their own checkboxes Facilities m Add new record Area Greater Southern Area Health Service Code M227 Name Albury Community Health Centre PAS System IPM GSAHS PAS NB The ACRS Form Team Name Fields are used primarily for populating the Team checkboxes in the ACRS Re ACRS Form Team Checkbox 1 ee ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ACRS Form Team Checkbox 1 Po ER Facility aspx Date Modified 17 01 2011 Date Published Page 42 of 90
16. P Client Groups Report This report is used to print off a list of clients belonging to a group that can then be used as part of a group event or a recurring group event It is also handy to use as a checklist as to what client s attended a group event so their attendance can then easily be updated in SNACC Ex Client Groups Report ofi gt gt I Exp Client Groups Report Group Name test group Attend Client Name Referral Date 21 12 2010 1 38 05 DM Page 1 of 1 Date Published Page 25 0 90 SNACC USER S MANUAL Open Episodes Report e Choose the the facility provider unit or staff Then choose to either report all episodes only open episodes open episodes where the last event was more than 42 days ago or open episodes where the last event was more than 90 days ago E Episodes Report Facility Albury Community Health Centre SA Episodes Report Open Episodes where last event over 42 Days ago 9 11 2010 Client Name Suburb Ref Date egin Date Last Event Date Last FA Date Fadlity M227 Albury Community Health Centre Provider Unit Albury Community Health Centre Staff Name A m TOO 15 2 1017 ININ ALBURY 31 05 2010 2 06 2010 14 07 2010 exp 26 05 1540 YO En HENTY 4 06 2010 8 07 2010 5 08 2010 745m9 5 10 1932 ENS Hector BURRUMBUTTOCK 21 06 2010 15 07 2010 12 08 2010 71 7 07 1925 cal HOLBROOK 26 07 2010 5 08 2010 13 08 2010 7M 4 01 1927 Worn G
17. at an accommodation unit providing support non acute care and other services to people with particular personal social or behavioural problems Code 22 To palliative care facility hospice residential a service or facility specifically structured to provide palliative care in either community residential or institutional settings Includes Palliative Care admitted patient units within a Multi Purpose Service acute and non acute inpatient facilities Code 26 To residential aged care facility government includes government owned operated high care nursing home and low care hostel Excludes residential aged care settings in a Multi Purpose service code to 12 To or from Multi Purpose Service Code 27 To residential aged care facility non government includes non government high care nursing home and low care hostel Code 45 To private practice medical general practice includes vocationally registered general practitioners vocationally registered general practitioner trainees and GP services co located within an acute care hospital Code 48 To private practice other health professionals operating in private practice Excludes medical general practitioners code to 457 To or from private practice medical general practice Code 51 To community mental health service non residential includes non residential services providing support non acute care and other services to people wit
18. client s incontinence Code 88 Home maintenance Description of the service l Home Maintenance refers to assistance with maintenance and repair to the homes gardens and yards of frail older people younger people with a disability and their carers to help them to cope with a disabling condition and to keep the home in a safe and habitable condition Il This service is primarily aimed at assisting clients with tasks that they would formerly have done for themselves when they had no functional disability Ill This service is not a substitute for long standing neglect by the home owner nor is it a substitute for the normal maintenance that is the responsibility of home owners although services may assist home owners to access those services Code 89 Home modification Description of the service Home Modification refers to assistance with modifications and renovations to the homes gardens and yards of frail older people younger people with a disability or their carers to help them to cope with a disabling condition and to keep the home in a safe and habitable condition Code 90 Provision of goods and equipment Description of the service Goods and Equipment services refer to the loan or purchase of goods and equipment that help the client with their mobility communication reading personal care or health care Code 95 Transport Client and Code 96 Transport Carer Description of the service Transport services are
19. goods and equipment grid will only appear in the events menu if Primary Assistance Received is 90 Provision of good and equipment and you are in edit mode In other words you must have already entered the new event before editing that event for the goods and equipment section to appear Untitled Page Event NB When type of Assistance received is 81 85 89 90 95 or 96 time values are not mandatory Setting Individual r Contact Type 1 Face to face v Service Delivery Setting 00 Client s carer s home Client Episode Begin Date Larry 16 12 10 Billy BLOGGS HACC Property Name Staff BBLO Billy BLOGGS Floor Levet Primary Assistance Received 90 Provision of goods and equipment v Street Name Date 16 12 2010 E l GRIFFITH EAST NSW 2680 X Start Time 9 00 AM End Time 10 00 AM Attendance Status 1 0 Client Carer and service provider attende v Intervention 2 N A Y Intervention 3 N A Comments Intervention 4 N A Goods amp Equipment Assistance Type Amount Type of Assistance Li Cooking aids excluding eating utensils Amount 1 Insert Cancel No records to display Save Cancel Denotes mandatory field Date Modified 17 01 2011 Date Published po PagNo 350f90 SNACC USER S MANUAL Adding Editing a Client Carer
20. handy e This is where the HACC Agency Code is used Add new record Y Y Y 1104027 Albury Charles Sturt University amp GSAHS Podiatry Greater Southern Area Health Service Default Values Team Code 1104027 HACC Defined Client 1 Yes v Team Name Albury Charles Sturt University amp GSAHS Po Service Category 4 HACC v Provider Unit Albury Community Health Centre v Clinical Ref HACC Agency 1104027 Albury Charles Sturt University amp GSAHS Pi v Integrate Rehab PallCare Episodes v Update Cancel 11Q4111 Albury Community Health Service Greater Southern Area Health Service 1104112 Albury Continence Nursing Service Greater Southern Area Health Service 1104009 Ardlethan CDC Frail Aged Greater Southern Area Health Service 1104009 Ardlethan Centre Day Care Frail Aged Greater Southern Area Health Service Date Modified 17 01 2011 Date Published po PagNo 4 of 90 Albury Co Albury Co Albury Co Temora H Temora H SNACC USER S MANUAL Staff You can edit details of your own staff details or if you have the correct authority you can add or edit other staff members details e Shows staff belonging to your team if you have the required authority Staff Initials Title Name Given Name Surname Job Title Active Security Level Y iv iv blaggs Y Y BBLO Mr Billy BLOGG Medical Administrator Yes Super Staff Code BBLO Default Values Login Name billy bloggs Enter a value i
21. includes Meals on Wheels CommunityAged Care Package service includes Community Package ComPack Transitional Aged Care Package TACP and Community Aged Care Package CACP Excludes Community Options Program service COPS Other target of referral to be used where the Client and or their Carer was referred to a source not listed above No referral to be used where the Client and or their Carer was were not referred out by the Agency either during or at the cessation of the Service Episode NSW HEALTH Orientation Work Book for NSW Health HACC MOS v2 PAGE 151 Date Modified 17 01 2011 Date Published po Page Now Boo SNACC USER S MANUAL Transport Mode Data Domain NSWSHEALTH HACC Service Event data elements Transport mode Recorded for a Service Event where the primary type of assistance has been recorded as 95 Transport Client or 86 Transport Carer he means of a one way transport service provided to the Client and or their Carer i Transport purpose Recorded for a Service Event where the prima type of assistance has been recorded as 95 Transport Client or 96 Transport Carer The purpose destination setting of a one way transport service provided tothe Client and or their ge Excerpt from Data Dictionary and collection Guidelines for the NSW Health Home and Community Care HACC Minimum Data Set Version 2 TRANSPORT MODE DATA DOMAIN Ambulance ow
22. provided for frail older people younger people with a disability and their carers who require transport services with appropriate support to enable them to remain living independently in the community Transport services support access to community activities and services Assistance with transport may be provided either directly or indirectly eg taxi voucher or subsidies or brokered through other transport providers Il Transport service may be provided on an individual or group basis see below under Definitions Date Modified 17 01 2011 Date Published po Page 8 0 90 SNACC USER S MANUAL Source of Referral Data Domain Excerpt trom Data Dictionary and Collection Guidelines for the NSW Health Home and Community Care HACC Minimum Data Set Version 2 SOURCE OF REFERRAL DATA DOMAIN 00 01 07 10 12 18 21 22 25 26 21 28 31 35 41 45 48 51 52 53 Self referral no formal or informal referral Public hospital Private hospital Psychiatric hospital Multi Purpose Service Other hospital or day procedure centre Community mental health service residential Palliative care facility hospice residential Extended care rehabilitation facility Residential aged care facility government Residential aged care facility non government Other residential care service Emergency services Day care centre respite care centre Professional personal carer Private practice medical general practic
23. referrals to a Community Aged Care Package provider or a Community Options or Linkages project Client moved out of area to be used when the Client ceased to receive assistance from the Agency because the Client moved out of the geographic area of coverage of the Agency That is the reason the Agency ceases to assist the Client is primarily because of a change in the residential location of the Client and not because of any change in their need for assistance Client left without notice to be used when the Client has ceased to participate in receiving further assistance from the Agency without providing any prior notice of their intention to stop participating Client left against advice to be used when the service provider is aware of the intention of the Client to stop participating in receiving further assistance from the Agency and the Client ceases despite advice from service provider that such action is against their best interests Date Modified 17 01 2011 Date Published EE SNACC USER S MANUAL Primary Type of Assistance Received Data Domain Excerpt from Data Dictionary and Collection Guidelines for the NSW Health Home and Community Care HACC Minimum Data Set Version 2 PRIMARY TYPE OF ASSISTANCE RECEIVED DATA DOMAIN Assessment including screening Client Assessment including screening Carer Case management Client car co ordination Client Client care co ordination Carer Counsel
24. the occupational therapist and undertaken by those who have a temporary or permanent disability The purpose is to prevent disability to improve health and to help the person to fulfil his or her needs by achieving optimum function and independence Code 67 Physiotherapy Description of the service Physiotherapy involves the assessment diagnosis treatment and prevention of disorders of human movement with special emphasis on the neurological musculo skeletal and cardiovascular systems Code 68 Diversional therapy Description of the service Diversional therapy involves the provision of leisure and recreational activities designed to support challenge and enhance the psychological spiritual social emotional and physical well being of persons in a setting appropriate to their needs in the community Code 69 speech pathology Description of the service speech Pathology is concerned with the assessment diagnosis and treatment of individuals with speech disorders eating and drinking difficulties and swallowing difficulties Code 70 Dietetics nutrition Description of the service Dietetics nutrition refers to all aspects of the food and nutritional care of individuals and groups It assists people to meet their individual needs within their own psychological cultural and economic environments Date Modified 17 01 2011 Date Published po Page AE SNACC USER S MANUAL Code 71 social work Description of the service sacial
25. unavailable Code 5 2 Service Event cancelled deferred by Client Carer Client Carer unfit to be used when the Client Carer cancelled deferred the appointment on or before the scheduled date due to the Client Carer being unfitAunevell Code 5 3 Service Event cancelled deferred by Client Carer service provision not required to be used when the Client Carer cancelled deferred the appointment on or before the scheduled date due to the Client Carer not requiring service provision Code 6 1 Service Event cancelled deferred by service provider equipment not available to be used when the service provider cancelled deferred the appointment on or before the scheduled date due to clinical equipment required for service provision not being available PAGE 120 NSW HEALTH Orientation Work Book for NSW Health HACC MDS v2 Date Modified 17 01 2011 Date Published Page 690090 SNACC USER S MANUAL Service Event cancelled deferred by service provider druqs not available to be used when the service provider cancelled deferred the appointment on or before the scheduled date due to drugs or other medicines required for service provision not being available Service Event cancelled deferred by service provider other resources not available to be used when the service provider cancelled deferred the appointment on or before the scheduled date due to resources other than equipment or drugs required for service provis
26. work services refer to the provision of a comprehensive coordinated and integrated range of services and support for persons their families and carers to optimise social functioning and to deal with illness injury or abuse in a setting appropriate to their needs in the community Code 78 General and other nursing support To be used for nursing services provided to a Client and or Carer other than that provided as part of a speciality type of assistance listed above Code 79 Other support by Allied Health professional To be used for allied health services provided to a Client and or Carer other than that provided as part of a speciality type of assistance listed above Code 81 Meals Description of the service Meals services refer to the preparation and delivery of meals or other food items that contribute to meeting a client s daily nutrition requirements Code 82 Other food services To be used for food services provided to a Client and or Carer other than Dietetics nutrition code T or Meals code 81 listed above Description of the service Other food services refer to other support activities that contribute to the client s capacity to meet their daily nutritional requirements Code 85 Formal linen service Description of the service Formal Linen Service refers to the provision of and laundering of linen usually by a separate laundry facility or hospital to assist in the day to day management of a
27. Code Ref Name Facility M227 Albury Community He v Clinical Reference Code Clinical Reference Name Service Type Select v Setting Type Select v Provider Type Select v Funding Source Select v Insert Cancel No records to display Date Modified 17 01 2011 Date Published po PagNo 480f90 SNACC USER S MANUAL Merge Clients Merging Clients allows you to choose two client s in the same way you use the search client option and move all episode event contacts etc from one client into the other Once Complete the Client s demographics that you moved the records from will be deleted mmt qor Favorites 6 SNACC Merge Chent From n or or Smam Given Name Given Name DOB DOB You have chosen to merge from You have chosen to merge to MEN CD37353616 MEN CD87144584 Name TEST Larry Name TEST Beryl DOB 15 12 1968 DOB 15 05 1967 Suburb GRIFFITH EAST Suburb GRIFFITH Once you ve found both clients to Merge Clients merge click the button and a final warning prompt will appear Bulletin Board e The Bulletin Board is not currently in use but was used previously to track progress on any changes to the development of SNACC Bulletin Board Add new record IY Y Y y Y Y No records to display Date Modified 17 01 2011 Date Published 490f90 SNACC
28. FACILITY NON GOVERNMENT private The other codes are self explanatory and are listed in the user guide or HACC Data Dictionary MAIN REASON FOR CESSATION OF SERVICE EPISODE 01 SERVICE COMPLETED improved client status no longer needs any formal assistance 02 TRANSFERRED REFERRED TO ANOTHER SERVICE improved client status but still needs assistance from a formal agency 05 TRANSFERRED REFERRED TO RESIDENTIAL AGED CARE client entering residential care These codes are fairly self explanatory but we seem to use the above most often CARE COORDINATION These are ACAT categories but it is not a problem if they have been completed for a HACC only client The data for these is only exported when an ACCR exists for a client Date Modified 17 01 2011 Date Published PagNo 89of90 SNACC USER S MANUAL 1 LEVEL 1 CARE COORDINATION some follow up and monitoring less than once a week 2 LEVEL 2 CARE COORDINATION intensive involvement and follow up client has complex needs or no support networks more than once a week 3 LEVEL 3 CARE COORDINATION botH level 1 and level 2 care coordination has been provided at different times during the episode 4 NO CARE COORDINATION PROVIDED This page intentionally left blank Date Modified 17 01 2011 Date Published 900090
29. Group Aclient carer group contains a number of client s episodes that have been previously selected This group can then be used in the group events grid to create a single group made up of those multiple client episodes This means that for a group attendance such as a day centre you don t need to enter every event for every client that attended just the group containing those client s episodes You will however still need to modify the individual events via the calendar for certain client s in that group that may not have attended on that particular event e By clicking on the client carer groups link you will be shown all the available groups you have authority to By clicking on Add new record you can create a new group Please note this will only create the group with no clients attached That s for the next step IND CEUK UII UIC EIOUD gt YOU WISH LU Scc UCLA Add new record Refresh Name Provider Unit test group Albury Community Health Centre fi Full Name DOB By clicking edit you can Clicking on the actual edit the name of the group line will show all group Full Name client episodes belonging e 21 reper m By clicking on a particular group you can view the client episodes belonging to that group as shown below Date Modified 17 01 2011 Date Published po Page 356 0 90 SNACC USER S MANUAL Add new record Name Provider Unit d
30. N ALBURY 11 08 2009 17 02 2010 13 08 2010 TEE 18 06 1938 ININ ALBURY 26 10 2009 65 05 2010 2 09 2010 ANN 14 06 1929 LAVINGTON 22 06 2010 1 07 2010 8 09 2010 RptEpisodes aspx Date Published gt 26of90 SNACC USER S MANUAL Events Per Day Report Choose the the facility provider unit or staff Then choose the referral date criteria to show appointment details for Clients between those two periods Events Per Day Report Report Type Facility Provider Unit Albury Community Health Centre Staff 1 11 2010 31 12 2010 From Referral Date E To Referral Date k Staff Name A E Wednesday 3 November 2010 Full Name From To Client s Address Primary Assistance Received 5 1 9 00 9 20 AM ALBURY NSW 2640 General and other nursing support a pu 9 30 AM 9 50 AM Mor STREET LAVINGTON NSW 2641 General and other nursing support HELIOS Margarita 11 00 AM 12 00PM PB LAVINGTON Nsw 2641 Wound management Thursday 4 November 2010 Full Name From To Client s Address Primary Assistance Received 9 00 5 30AM ALBURY NSW 2640 General and other nursing support b ony 11 00 11 45 B NM HAFFFER ST LAVINGTON NSW 2641 Assessment Client SOME 11 15 AM 1145 AM lll hall ave b Wound management Friday 5 November 2010 RptEventsPerDay aspx Date Modified 17 01 2011 Date Published pod 27of90 SNACC USER S MANUAL WebNAP Extract This a
31. ODEC etn Loa A a bab Ue SR 33 Adem s Edit me in FE tS OCS d cout dias l Met ule 34 Adding Editne Goods and Equipment essri ee ra otro PR dk Top ata 33 Addins Edit n a recurre e Vent n m utem M l 38 Addine Ediune a Team Gro D m dk 39 AGMINA SECON eser aaa E nants 4 Administration ELL Sa e adl imal lisa 4 6 MN r 41 Facil cdi io aa 42 Provider UM c 43 AKE ee EM UEM E MEE MEE EI e 44 vira Uu 45 2010 a Lr T RENTE 46 HACC Exa I r Re e 47 ACA AT ACES T 48 Date Published PagNo 20990 SNACC USER S MANUAL Cuna ro m l 48 Merre Hells oie REI pe RENE Ra 49 il dais 49 DECUIT 0 m OD 50 Differences between Case Management Care Co Ordination and Assessment 51 Iss quM ni ad a 52 PC COMMMOC ALION suit adn 52 Bene ESTIS ne E ASEN 52 County oTBirihb e e e e Ye ee 53 Carer Tor more than one person za eee A AA 56 Carer Residency latin b e ek larak 56 End E DOE et eee odios 56 Hanoi e pokenotilomeo ta idan asi o 58 iyinet Ms 60 Primary SSiStanCeReCe1V 60 e e ve 60 kl Hal r ep AR Nach Kb 60 Relationship oi Carer to Client ao maa MER edes 62 RelationshipofContacttoClieent
32. Rn mum o I lt 1 of 1 gt l Export to the selected format Export E REFERRAL FORM MEN REFERRER DETAILS Referral Date Surname Name Given Names DOB Service a Phone No Age Sex Referrer s Phone Consent for Cent A Caner MOE Usual Address Referral A 1 Gare 1 Convent refuser Dizi not ask DVA Type Ho Current Address Income Source Accom Type Country of Birth Marital 5tatus Date Modified 17 01 2011 Date Published po 23 0 90 SNACC USER S MANUAL Blank Recurring Event Form This is similar to the standard referral form but 1s a way for staff to enter in a recurring event in hardcopy format so that it can then be passed onto other staff for entering into SNACC Recurring Event Form Oo ic i efi gt gt Export to the selected format lima Export Recurring Event Form Individual MRN Full Name o N 5105 1 BENE n Group Name Staff Name Primary Assistance Received Start Time Address where event su Date Modified 17 01 2011 Date Published po Page 24 f 90 SNACC USER S MANUAL Bulletin Board Report This report is currently not being used but was previously used to keep track of pending issues bugs within SNACC Bulletin Board Report 3 Bulletin Board Report Status
33. Screen e The first screen to appear will show the logged in users calendar for the month As shown below we can see that Refreshes the screen if data is not appearing as expected Name of the person logged in NACC Windows ntemet Explorer TTT tee e N http localhost 1644 snacc clinician aspx Logs out of snacc e o Search for client via mrn Refresh N Refresh A A Viewing Calendar for Billy BLOGGS rint page elcome Billy BLOGGS 3 today v Day Week Timeline accepts partial MRN Ogout Current Episodes All Episodes Events ACCR Calendar 28 29 30 01 Dec 2 3 MRN or Le Search for client via name accepts part of First Lee some or all name fields By clicking and dragging an event to another date that event vvill automatically change to that new date Hovering over the event with un 8 your mouse will show more details Add New Client Returns back to logged in ersons calendar Calendars d My Calendar ml Team Groups Staff Daniel BAXTER 1104111 Billy BLOGGS 1104111 m Team Groups shows all records for that particular team group D00AM to 11 00AM 15 12 2010 for RN CD37353616 Larry TEST Assistance eceived Meals at GRIFFITH EAST Elizabeth DILLON 1104111 _ 119 20 25 4 Staff shows all records kel Reports 5 f
34. USER S MANUAL Security Levels Due to Staff within NSCCAHS expecially ED s requiring access to all client records regardless of facility it was necessary to change the security level access Previously the security level access was as follows Security Security Access Level Level Name 1 DBAdmin Entire Database can read write 2 AreaAdmin Entire Area can read write No Access Other Areas 3 Super Entire Facility can write Other Facilities Read only and no delete No Access Other Areas 4 Clerical Entire Provider Unit can write Other Provider Units and Facilities Read Only and no delete No Access Other Areas 5 Clinical Entire Team can write Other Provider Units and Facilities Read Only and no delete No Access Other Areas NB During client search unless security Level 1 is used search results entire database then the entire area client search results are used Date Modified 17 01 2011 Date Published Page 1 50090 SNACC USER S MANUAL Differences between Case Management Care Co Ordination and Assessment How can we differentiate Case management Assessment and Client care co ordination as assistance types Case Management refers to a collaborative and Client focussed process for managing support provision to people with chronic ongoing or complex conditions This usually involves a case manager and several other key persons in determining support provisions needed by a Client Record Case management fo
35. a Multi Purpose Service acute and non acute inpatient facilities Multi Purpose Service includes residential aged care settings and admitted patient units within a Multi Purpose Service Other hospital or day procedure centre includes Same Day Surgery centres specialised dialysis centres standalone endoscopy clinics etc Community mental health service residential includes settings in which persons reside temporarily at an accommodation unit providing support non acute care and other services to people with particular personal social or behavioural problems Palliative care facility hospice residential a service or facility specifically structured to provide palliative care in either community residential or institutional settings Includes Palliative Care admitted patient units within a Multi Purpose Service acute and non acute inpatient facilities Residential aged care facility government includes government owned operated high care nursing home and low care hostel Excludes residential aged care settings in a Multi Purpose Service code to 12 Multi Purpose Service Residential aged care facility non government includes non government high care nursing home and low care hostel Emergency services includes ambulance service flying doctor service rescue service Mental Health Crisis Team and other emergency service provider Private practice medical general practice includes vo
36. abilitation facility Residential aged care facility government Residential aged care facility non government Other residential care service Emergency services Day care centre respite care centre Professional personal carer Private practice medical general practice Private practice other Community domiciliary nursing service Community domiciliary allied health service Other non residential community health service Comprehensive HACC assessment authority DVA home care service Carelink Centre Law enforcement criminal justice Other community based non health government service agency Other Aboriginal and Torres Strait Islander community based service agency eq LALC AHO Other community based non government service agency Community transport service Home maintenance modifications service Meals service Community mental health service non residential Community palliative care service non residential Specialist aged or disability assessment team service Aboriginal and Torres Strait lslander Health Service Community Options Program service COPS Community Aged Care Package service Other target of referral Mo referral Guide for use The Target of referral should be recorded for each Client and if there is one each Carer If a Client and or a Carer is referred out by the Agency to multiple sources then a Target of referral should be recorded for each referral If a Client and a Carer is referred out by the Agenc
37. an Indonesian 00600 Japamse 00000 6501 7201 Japanese 3501 8206 Jaru Djaru 3502 Kalaw Lagaw Ya Kalaw Kawa Ya Bunuba Bunaba Kannada 8102 Burarra Karrwa Garawa Garrwa 6199 Khmer 7101 Kija Gidya 6502 Kriol Kukatha Gugada Kokatha Kukatja Gugaja 7199 Kunwinjku Gunwinggu Kurdish 3601 Kuuku Ya u 1501 Danish Kuurinji Gurindii 8103 Dhaangu Lao 8104 Dhayyi o 2902 Latin Latvian 81067 Djinang 1302 Letzeburgish 3201 9301 O To 00 co N O O To 00 N 199 Dravidian NEC 3102 Lithuanian 8 Macedonian 2 3 C2 NO Makaton 8201 Estonian 6505 Malay 93011 Fijan 5102 Malayalam Maltese Version N 1 07 Date Modified 17 01 2011 Date Published 1 1 Pa 580290 da o O N al SNACC USER S MANUAL 3202 Finnish 2101 French 9304 Maori New Zealand 5205 Marathi 8111 Maung 9205 8402 Mauritian Creole Meryam Mir Middle Eastern and North African languages NEC 4299 8213 6399 9305 Motu 8112 Murrinh Patha 8214 Mutpurra Mudburra 9306 5206 1401 8215 8113 8501 9307 8199 1503 8114 8216 8502 9499 9399 9206 7999 3999 Miriwoong Mon Khmer NEC Nauruan Nepali Netherlandic Ngaatjatjara Ngangkikurungurr Ngarluma Niue Northern Aboriginal NEC Norwegian Nunggubuyu Nyangumarta Nyungar Noongar Oceanian Pidgins and Creoles NEC Oceanic Austronesian languages NEC Orom
38. arately or combined Code 31 Counselling support information referral and advocacy Client and Code 32 Counselling support information referral and advocacy Carer Date Modified 17 01 2011 Date Published PagNo 750090 SNACC USER S MANUAL Description of the service Counselling Support Information Referral and Advocacy refer to assistance with understanding and managing situations behaviours and relationships associated with the person s need for care and or the caring role The client can be either the person who is cared for or the carer Il These services can be provided separately or combined Code 41 Domestic assistance Description of the service Domestic Assistance refers to assistance with domestic chores including assistance with cleaning dish washing clothes washing and ironing shopping and bill paying for a safe secure healthy environment Code 42 Social support dementia monitoring Description of the service social Support services refer to assistance provided by a companion paid worker or volunteer either within the home environment or while a person is accessing community services or facilities The service is primarily directed towards meeting the person s need for social contact and or accompaniment in order to participate in community life Code 43 Personal care Description of the service Personal Care refers to assistance with daily self care tasks in order to help a service use
39. arer was not referred to the Agency the Source of referral should be recorded as either OO Self referral no formal or informal referral or 99 Family member friend significant other informal referral only as appropriate The referral may be interpreted informally ie not requiring a written or phone referral For clarification the Client and Carer should be asked Where or from whom did you hear of this service Date Modified 17 01 2011 Date Published PagNo 9 90 SNACC USER S MANUAL Code 00 Code 01 Code 07 Code 10 Code 12 Code 18 Code 21 Code 22 Code 26 Code 27 Code 31 Code 45 Code 48 Date Modified 17 01 2011 Date Published 80 of 90 Self referral no formal or informal referral to be used where the Client and or their Carer self referred themselves to the Agency ie was were neither formally nor informally referred Public hospital excludes Mental Health admitted patient units code to 10 Psychiatric hospital and excludes Palliative Care admitted patient units code to 22 Palliative care facility hospice residential Private hospital excludes Mental Health admitted patient units code to 10 Psychiatric hospital and excludes Palliative Care admitted patient units code to 22 Palliative care facility hospice residential Psychiatric hospital includes Mental Health admitted patient units within
40. asic maintenance and support services would be at risk of premature or inappropriate long term residential care Date Modified 17 01 2011 Date Published gt 67of90 SNACC USER S MANUAL NSWIHEALTH HACC Client These include older and frail persons frail persons aged 65 years and over frail Aboriginal and Torres Strait Islanders aged 45 years and over persons of any age with moderate severe or profound disabilities Date Modified 17 01 2011 Date Published pod Now 680f90 SNACC USER S MANUAL Attendance Status Data Domain Excerpt from Data Dictionary and collection Guidelines for the NSW Health Home and Community Care HACC Minimum Data Set Version 2 ATTENDANCE STATUS DATA DOMAIN 1 0 Client Carer and service provider 2 Service Event cancelled deferred by service attended appointment service provided provider drugs not available 2 0 Service provider present but Client Carer 3 Service Event cancelled deferred by service failed to attend service not provided provider other resources not available 3 0 Client Carer failed to wait for service provider 4 Service Event cancelled deferred by service to attend service not provided provider planned closure of Agency 4 0 Client Carer deceased service not provided 5 Service Event cancelled deferred by service 5 1 Service Event cancelled deferred by provider planned service reduction Client Carer Client Car
41. c Extracts Carer Txt Succesfully created with 0 Records G snacc snacc Extracts Episode Txt Succesfully created with 1 Records G snacc snacc Extracts RefsiIn Txt Succesfully created with Records G snacc snacc Extracts RefsOut Txt Succesfully created with 0 Records G snacc snacc Extracts SrvEvnts Txt Succesfully created with 1 Records G snacc snacc Extracts FnctAsmt Txt Succesfully created with 0 Records G snacc snacc Extracts Goodsegp Txt Succesfully created with Records ExtractsHACC aspx Date Modified 17 01 2011 Date Published pod 470f90 SNACC USER S MANUAL ACAT Extracts Note This is for the ACAT Co Ordinator only This is where you generate the ACAT Extracts for sending to the Commonwealth Simply Enter in the date range you wish to run the extracts for and it will tell you where the extracts have been created as shown below Remember that because this is a web application the saved location is the location on the web server not your local computer Generate HACC Extract Generate ACAT Extract From Date To Date Star G snacc snacc Extracts ACAP_01092010_31122010 TXT Succesfully created with 0 Records NB The example above shows O records because there aren t any ACCR s on this particular test database Clinical Reference This 1s for creating Clinical Reference Numbers for WebNAP Reporting ye T vuries E NALL Clinical Reference Add new record Ref
42. cationally registered general practitioners vocationally registered general practitioner trainees and GP services co located within an acute care hospital Private practice other health professionals operating in private practice Excludes medical general practitioners code to 45 Private practice medical general practice community domiciliary nursing services code to 55 Community domiciliary nursing service and community domiciliary allied health services code to 56 Community domiciliary allied health service SNACC USER S MANUAL Community mental health service non residential includes non residential services providing support non acute care and other services to people with particular personal social or behavioural problems Community palliative care service non residential a service specifically structured to provide palliative care in the community non residential Specialist aged or disability assessment team service includes Aged Care assessment Team ACAT Comprehensive HACC assessment authority includes DADHC Home Care Service Referral and Assessment Centre and DADHC HACC Assessment Centre Law enforcement criminal justice includes police cells law courts correctional settings prisons Periodic Detention centres and Diversion initiatives such as Cannabis Cautioning Scheme Home Detention Magistrates Early Referral Into Treatment MERIT Other community based non h
43. ct Results Agency m Add new record E mm T T r r 1104027 O A bury Charles 5 t Unin amp Agency Code 1104027 Agency Name Albury Charles Sturt University amp GSAHS Poi Contact Name AADM Admin ADMIN Do N Floor Name Number Street Number Mame Cnr Olive amp Guinea Street Transport Service Classification 1 No Transport for Health services v Suburb Albury State NSW PostCode 2640 fem 1 SLA Code 10050 Update Cancel PF 1104111 Albury Community Health Service Date Modified 17 01 2011 Date Published pod 46of90 SNACC USER S MANUAL HACC Extracts Note This is for the HACC Co Ordinator only The HACC Co Ordinator used this option to generate the HACC Extracts for checking in the HACC Repository and sending of NSW Health The HACC Co Ordinator enters in the date range they wish to run the extracts for and it will tell them where the extracts have been created as shown below Remember that because this is a web application the saved location is the location on the web server not the local computer Generate HACC Extract Generate HACC Extract From Date To Date G snacc snacc Extracts RecCtrl Txt Succesfully created with 936 Records G snacc snacc Extracts Agency Txt Succesfully created with 104 Records G snacc snacc Extracts Client Txt Succesfully created with 1 Records G snacc snac
44. e Private practice other Community mental health service non residential Community palliative care service non residential Specialist aged or disability assessment team ser vice 54 55 56 58 61 62 63 67 68 11 18 91 92 93 94 95 98 99 Aboriginal and Torres Strait Islander Health Service Community domiciliary nursing service Community domiciliary allied health service Other non residential community health service Comprehensive HACC assessment authority DVA home care service Carelink Centre Law enforcement criminal justice Other community based non health government service agency Other Aboriginal and Torres Strait Islander community based service agency eq LALCIAHO Other community based non government service agency Community transport service Home maintenance modifications service Meals service Community Options Program service COPS Community Aged Care Package service Other source of referral Family member friend significant other informal referral only Guide for use The Source of referral should be recorded for each Client and if there is one each Carer If Client and or a Carer is referred to the Agency from multiple sources then a Source of referral should be recorded for each referral If a Client and a Carer is referred to the Agency from a source then a Source of referral should be recorded against both the Client and the Carer If Client and or a C
45. ealth government service agency includes public schools universities and colleges Other community based non government service agency includes private schools and colleges Meals service includes Meals on Wheels Community Aged Care Package service includes Community Package ComPack Transitional Aged Care Package TACP and Community Aged Care Package CACP Excludes Community Options Program service COPS Other source of referral to be used where the Client and or their Carer was referred from a source not listed above Family member friend significant other informal referral only to be used where the Client and or their Carer was informally referred to the Agency by a family member friend significant other and there was no formal or informal referral of the Client and or their Carer to the Agency by any other source PAGE 48 NSW HEALTH Orientation Work Book for NSW Health HACC MOS v2 Date Modified 17 01 2011 Date Published pod 81 of90 SNACC USER S MANUAL Target of Referral Data Domain Excerpt from Data Dictionary and collection Guidelines for the NSW Health Home and Community Care HACC Minimum Data Set Version 2 TARGET OF REFERRAL DATA DOMAIN Public hospital Private hospital Psychiatric hospital Multi Purpose Service Other hospital or day procedure centre Community mental health service residential Palliative care facility hospice residential Extended care reh
46. earch for a client via Name a wildcard is placed at the end of your surname and first name search criteria and you can enter either 1 2 or all of the search fields and both the preferred name and legal name client fields are searched In the example below brow is entered in the surname only so any client that has a surname beginning with brow will appear in the client search results It is recommended you try and enter in a reasonable amount of information into your name search criteria so that your search results 1s not too large SNACC Windows Internet Expl http localhost 1644 snacc clinician aspx ly Favorites 6 sNACC Calendar Current Episodes All Episodes Events Co AA Welcome Billy BLOGGS Logout MRN E Area MRN Legal Name Preferred Name or GSAHS CD37353616 TEST Larry Surname test Ez Client Search Results Deceased Suburb GRIFFITH EAST First 1 DOB E Add New Client Calendars My Calendar Team Groups Staff Daniel BAXTER 1104111 Billy BLOGGS 114111 Elizabeth DILLON 1104111 Move your mouse over the client you wish to view in the search results and one left click will bring up I Reports the demographics page Administration Merge Clients j Client Carer Groups Team Groups Bulletin Board SearchResult aspx searchtype NameSearch amp criterial test amp criteria2 l amp crite
47. ed Page A E A s ii Lee 1 Event dd New Client Recurrence Description alendars ty Calendar eam Groups Setting Group Y Contact Type Select Group Name Service Delivery Setting Select Daniel BAXTER 1104111 Billy BLOGGS 1104111 Property Name v Elizabeth DILLON 1104111 z Staff BBLO Billy BLOGGS X Floor Level trary assistance Received Street Name a Reports fus p Ft eee ae Date 21 12 2010 Location Merge Clients Start Time m Team Groups End Time Bulletin Board gt Attendance Status 1 0 Client Carer and service provider attende v Intervention 2 N A Y Intervention 3 N A hd Comments Intervention 4 N A X Date Modified 17 01 2011 Date Published Page 357 0 90 SNACC USER S MANUAL Adding Editing a recurring event e A recurring event allows you to enter an individual event on a predetermined pattern of times This is extremely useful for clients that receiving regular ongoing events e Click on add new record in the recurring events grid of the clinician or client screens and enter in the event details the same way you would for an individual event except there is no event date but a section called recurrence pattern at the bottom of the screen which is used to set how often you wish the event to occur e The screen below shows some of the available options when a client s event is created week
48. ement criminal justice gi 1 07 Date Modified 17 01 2011 Date Published o PgeN E SNACC USER S MANUAL Transport Mode Aircraft operated by Ambulance Service of NSW Aircraft operated by private operator Bus owned by Agency service provider other Car other 51 Aircraft owned by Agency service provider a Car owned by Agency service provider Ambulance operated by Ambulance Service of FINE Ae EE owned the Client Carer 17 Ambulance Ambulance operated by private operator by private operator Ambulance other eon Ambulance owned by Agency service provider Bus operated by private operator 166 VVatercraft Bus operated by State Transit Authority of NSVV b Type of Assistance with Goods and Equipment Received 2 Ankle knee strap built up shoe foot leg support 23 NEC Henry lifter hoist patient lifter Scooter pa Bag urinal incontinence pad uredome urinary appliances excluding colostomy bag Para a support and mobility reading recorders la etc mobility aids ama amman MEN Bowel appliances colostomy bag bowel pad etc Communication aids Other hearing or speaking communication Braille books items watch aids NEC Other reading or sight aids NEC Medical Breathing pumps oxygen masks ventilator etc care aids Reading frame page turners reading aids Callipers splints 63 not associated with loss of sight Telephone attachment or adaptat
49. er unavailable amp Service Event cancelled deferred by service 5 2 Service Event cancelled deferred by provider planned absence of service provider Client Carer Client Carer unfit Service Event cancelled deferred by service 5 3 Service Event cancelled deferred by provider unplanned absence of service provider Client Carer service provision not required B Service Event cancelled deferred by 6 1 Service Event cancelled deferred by service service provider appointment made in provider equipment not available administrative error Guide for use Code 1 0 Client Carer and service provider attended appointment service provided to be used when the service was provided with the Client Carer and service provider present Code 2 0 Service provider present but Client Carer failed to attend service not provided to be used when the service provider was present to provide the service but the Client Carer failed to attend without notice resulting in the service not being provided Code 3 0 Client Carer failed to wait for service provider to attend service not provided to be used when the Client Carer failed to wait for the service provider to attend resulting in the service not being provided Code 5 1 Service Event cancelled deferred by Client Carer Client Carer unavailable to be used when the Client Carer cancelled deferred the appointment on or before the scheduled date due to the Client Carer being
50. ervices for Clients who need help to gain access to more than one assistance type Record this only if time spent is 30 minutes or more if less record as Counselling support information referral and advocacy Client For a more comprehensive differentiation between the above primary assistance types please refer to pages 211 213 of the Data Dictionary and Collection Guidelines for the NSW Health HACC MDS v2 which can be found at httpivww health nisw qov auidata hacc Date Modified 17 01 2011 Date Published po Page Now 88of90 SNACC USER S MANUAL PRIMARY ASSISTANCE RECEIVED 01 ASSESSMENT client 02 ASSESSMENT carer 21 CARE COORDINATION client 22 CARE COORDINATION carer 31 COUNSELLING SUPPPORT INFORMATION client 32 COUNSELLING SUPPORT INFORMATION carer THERAPY CODE for 56 podiatry 66 OT 67physio 69 speech 70 dietetics 71 social work 90 GOODS AND EQUIPMENT 95 TRANSPORT client 96 TRANSPORT carer ATTENDANCE STATUS 1 0 CLIENT CARER AND SERVICE PROVIDER ATTENDED APPOINTMENT SERVICE PROVIDED CONTACT TYPE 1 FACE TO FACE 2 TELEPHONE 8 OTHER we use this for approval meetings delegation SERVICE DELIVERY SETTING 00 CLIENT CARER HOME 01 PUBLIC HOSPITAL 02 PRIVATE HOSPITAL 25 EXTENDED CARE FACILITY REHABILITATION FACILITY this is what we call ourselves and so we use this when a client comes to our centre and when we are in a delegation meeting 26 RESIDENTIAL CARE FACILITY GOVERNMENT 27 RESIDENTIAL CARE
51. fied 17 01 2011 Date Published 1 PageNo 59 0 90 SNACC USER S MANUAL Living Arrangement CAT Friend s Spouse partner 102 09 Friend s parent s relative s and child ren Spouse partner and child ren EHH Not stated not known inadequately described With child ren dependent only With child ren non dependent only Other relative s Primary Assistance Received Assessment including soreening Carer Assessment including screening Client E Home modification Meals Centre based day care 66 Occupational therapy Client care co ordination Carer Other food services Client care co ordination Client Other support by Allied Health professional Palliative care generalist nursing 32 advocacy Carer 43 Personal care Counselling support information referral and 31 advocacy Client 67 Physiotherapy Podiatry Dietetics nutrition EN Provision of goods and equipment Diversional therapy Social support dementia monitoring 85 Formal linen service 68 Speech pathology General and other nursing support ES Transport Carer Hearing assessment Transport Client Wound management Referral Source Other non residential community health service Professional personal carer Other residential care service Psychiatric hospital Other source of referral Public hospital Palliative care facility nospice residential Residential aged care facility government 1 Residential aged care facility non 27
52. for a client SNACC Windows Internet Explorer gO http localhost 1644 snacc clinician aspx gt gt gt lt lt xu am fe z Favorites SNACC Calendar Current Episodes All Episodes Events ACCR enACe A A Viewing Calendar for Billy BLOGGS print page elcome Billy BLOGGS Day Week Timeline peat Wed Thu Fri Sat MRN Gwe PS 01 Dec 2 3 4 or Surname Fits gt o Add New Client Typing in part of the surname or a mixture of the surname first name and DOB will bring up results 5 lm of that criteria once you hit go where this arrow is pointed Hitting go beside the MRN search field Staff will bring search results for the MRN you have Daniel BAXTER 1104111 entered Billy BLOGGS 1104111 Elizabeth DILLON 1104111 19 m x Administration Merge Clients 26 27 28 29 30 31 01 Jan n Client Carer Groups s l Team Groups Bulletin Board Date Modified 17 01 2011 Date Published po 140f90 SNACC USER S MANUAL By MRN e you choose to search for a client via MRN a wildcard is placed at the end of your search criteria For example if MRN 530 1s entered into the search criteria and the Go button is hit all MRN s that start with 530 will be displayed in the search results By Name e If you choose to s
53. funded eg a school 78 OTHER COMMUNITY BASED NON GOVERNMENT SERVICE AGENCY so these organisations are neither health nor government funded we tend to call our Community Aid Agencies this code as they are usually Church or Charity groups and whilst they use government funding they are not government departments 95 COMMUNITY AGED CARE PACKAGE SERVICE we put this if we have referred for a CACP or EACH we do not put this if we have approved for these services but have not referred on ie if inactive on our waiting list PRIMARY ASSISTANCE RECEIVED How can we ditterentiate Case management Assessment and Client care co ordination as assistance types Case Management refers to a collaborative and Client focussed process for managing support provision to people with chronic ongoing or complex conditions This usually involves a case manager and several other key persons in determining support provisions needed by a Client Record Case management for a Community Options model only Assessment refers to activities of eligibility and access to services that are attributable to individual care recipients Clients and or Carers This varies from Agency to Agency but can be related to updating Client records regarding eligibility apport needs service response and prioritising service provision Record this only if time spent is 30 minutes or more Client Care Coordination refers to the coordination of activities undertaken to facilitate access to HACC s
54. grid because that would possibly make the individual events group impossibly long The only way to individually change an event that is part of a group event is via the calendar Date Modified 17 01 2011 Date Published Page No EEES SNACC USER S MANUAL ACCR The last tab on the main clinician screen 1s the ACCR tab which shows all the ACCR s that particular staff member has dealt with In this example no ACCR s have been entered by this staff member o MN Al MN GO e http localhost 1644 snacc axa aspx Ly Favorites sNAcC m Calendar Current Episodes All Episodes Events ACCR AA ill elcome Billy BLOGGS YT Loqout Client Name FTF Contact Date Approval Summary me Ca A Surname 1 No records to display First s E Add New Client These filter columns allow you to filter for alendars Calendar certain records within the ACCR without eam Groups taff going into edit mode Daniel BAXTER 1104111 E Billy BLOGGS 1104111 E Elizabeth DILLON 1104111 m kel Reports El Administration z Merge Clients n E Client Carer Groups 2 Team Groups Bulletin Board Date Modified 17 01 2011 Date Published pod Now 100f90 SNACC USER S MANUAL View Calendar by week e By clicking on the week calendar it will show you all events for each day of the week as well as the time that they occurred iuc me A A
55. h particular personal social or behavioural problems Code 52 To community palliative care service non residential a service specifically structured to provide palliative care in the community non residential Code 67 To law enforcement criminal justice includes police cells law courts correctional settings prisons Periodic Detention centres and Diversion initiatives such as Cannabis Cautioning Scheme Home Detention Magistrates Early Referral Into Treatment MERIT Code 98 To other location to be used where transport assistance is provided to a Client and or their Carer for a purpose not listed above PAGE 128 NSW HEALTH Orientation Work Book for NSW Health HACC MDS v2 Date Modified 17 01 2011 Date Published pod 870f90 SNACC USER S MANUAL Most used Common Codes for SNACC The codes are listed in the user guide or HACC Data Dictionary SERVICE CATEGORY 3 ACAT HACC CASE TYPE 4 GEM SOURCE OF REFERRAL REFERRALS OUT same codes used for both these domains Most are self explanatory but some we have interpreted include 25 EXTENDED CARE FACILITY REHABILITATION FACILITY we use for internal referrals 48 PRIVATE PRACTICE if referring to a private OT physio etc for a DVA client 61 COMPREHENSIVE HACC ASSESSMENT AUTHORITY we use this for Home Care 68 OTHER COMMUNITY BASED NON HEALTH GOVERNMENT SERVICE AGENCY so these organisations are not a health service but are still government
56. h professionals operating in private practice Excludes medical general practitioners code to 45 Private practice medical general practice community domiciliary nursing services code to 55 Community domiciliary nursing service and community domiciliary allied health services code to 56 Community domiciliary allied health service Community mental health service non residential includes non residential services providing support non acute care and other services to people with particular personal social or behavioural problems Community palliative care service non residential a service specifically structured to provide palliative care in the community non residential Specialist aged or disability assessment team service includes Aged Care assessment Team Comprehensive HACC assessment authority includes DADHC Home Care Service Referral and Assessment Centre and DADHC HACC Assessment Centre Law enforcement criminal justice includes police cells law courts correctional settings prisons Periodic Detention centres and Diversion initiatives such as Cannabis Cautioning Scheme Home Detention Magistrates Early Referral Into Treatment MERIT Other community based non health government service agency includes public schools universities and colleges Other community based non government service agency includes private schools and colleges Meals service
57. her service improved Client status to be used when the Client no longer needs assistance from the Agency but still requires some formal assistance from another Agency eg a person s condition has improved and they no longer require nursing care but need formal assistance from another service provider Code 03 Agency cannot or will no longer provide assistance Client needs unchanged to be used when the Client need for assistance has not changed but the Agency has ceased to provide assistance to the Client because of Agency resource limitations or other circumstances Includes situations where the Agency no longer considers it safe for the Agency workers or volunteers to continue to assist the Client Safety issues may relate to the physical setting of service delivery eg unsafe or unsanitary dwelling or concerns with the physical or emotional wellbeing of the worker or volunteer due to the behaviour of the Client Excludes situations where the increased level of Client need dependency led to a transferreferral to another service or program that provides a higher level of community care Code 04 Client terminated service by mutual agreement Client needs unchanged to be used when the Client need for assistance has not changed but the Client has ceased to participate in receiving further assistance from the Agency by mutual agreement with the service provider and the Client ceases by choice and not as the result of any assessme
58. ion eg answering service flashing light headpiece Cooking aids ri eating utensils 42 TTY 25 7 7 Crutches for support Crutches for support walking frame stick frame stick 41 Teletext fea ne la 71 Dialysis machine kidney functioning machines toilet use aids NE saa MEE 04 etc 24 Transporter chair pusher tricycle etc PRE Yan 50 intercom rails fitting seat etc m Eating aids crockery cutlery plate guard bowl 02 guard etc Wheelchair manual or unspecified Ejector chair hard back chair made to measure 28 chair chair NEC Wheelchair motorised Guide dog Wound care products dressing packs etc Heart stimulus functioning machines pacemaker Writing aids eg mouthstick writing pad etc typewriter communication board 1 07 Date Modified 17 01 2011 Date Published po PageNo ES SNACC USER S MANUAL Date Modified 17 01 2011 Date Published pod 04090 SNACC USER S MANUAL Date Modified 17 01 2011 Date Published pod Now 650f90 SNACC USER S MANUAL Appendices Who is a HACC Client Date Published Page Now 66of90 SNACC USER S MANUAL HACC Client NSWIHEALTH HACC Client Only those persons aged 65 years fage and over are HACC eligible WRONG NSWSHEALTH HACC Client Any person who lives in the Australian community and has difficulty in performing every day tasks eg dressing preparing meals house cleaning and without b
59. ion not being available Service Event cancelled deferred by service provider planned closure of Agency to be used when the service provider cancelled deferred the appointment on or before the scheduled date due to a planned closure of the Agency requiring existing appointments to be rescheduled redirected Service Event cancelled deferred by service provider planned service reduction to be used when the service provider cancelled deferred the appointment on or before the scheduled date due to planned service reduction by the Agency eg the number of hours of service availability are reduced requiring existing appointments to be moved into available hours Service Event cancelled deferred by service provider planned absence of service provider to be used when the service provider cancelled deferred the appointment on or before the scheduled date due to planned absence by the service provider eg annual leave conference leave requiring existing appointments to be rescheduled redirected Service Event cancelled deferred by service provider unplanned absence of service provider to be used when the Client Carer was were present to receive the service but the service provider failed to attend without notice eq sick leave and no available alternative service provider was available resulting in the service not being provided Service Event cancelled deferred by service provider appointment made in administrat
60. ir Carer to the Client s or Carer s usual place of residence Excludes where the Clients or Carer s usual place of residence is listed in any other residential category below ie cades 01 28 code 67 and code 88 Code 01 To public hospital excludes Mental Health admitted patient units code to 10 To or from psychiatric hospital and excludes Palliative Care admitted patient units code to 22 To or from palliative care facility hospice residentiall Code 07 To private hospital excludes Mental Health admitted patient units code to 10 To or from psychiatric hospital and excludes Palliative Care admitted patient units code to 22 To or from palliative care facility hospice residential Code 10 To psychiatric hospital includes Mental Health admitted patient units within a Multi Purpose service acute and non acute inpatient facilities Code 12 To Multi Purpose Service includes residential aged care settings and admitted patient units within a Multi Purpose Service Code 18 To other hospital or day procedure centre includes Same Day Surgery centres specialised dialysis centres standalone endoscopy clinics etc NSW HEALTH Orientation Work Book for NSW Health HACC MOS v2 PAGE 127 Date Modified 17 01 2011 Date Published Page Now 86of90 SNACC USER S MANUAL Code 21 To community mental health service residential includes settings in which persons reside temporarily
61. ith other lawful reasons can access this information This information should not be disclosed unless legally authorised under the HRIP Act 2002 Version 1 05 Nb If you don t have a userid or password please contact your Area HACC Co Ordinator Date Modified 17 01 2011 Date Published po 4 of 90 SNACC USER S MANUAL e The very first time you go into SNACC you will be asked to agree with the disclaamer Once you choose yes you will go into the main clinician screen 68 SNACC Privacy Acknowledgement Windows Internet Explorer _ x ADAE Pager Safey v Too 2 x QU e http localhost 1644 snacc PrivacyMessage aspx ReturnUrl clinician aspx yr Favorites SNACC Privacy Acknowledgement eo Ca SNACC Privacy Acknowledgement The information available on this site is personal health information and is subject to the principles of the Health Records and Information Privacy Act 2002 HRIP Act Only health workers involved in the patients care or with other lawful reasons can access this information This information should not be disclosed unless legally authorised under the HRIP Act 2002 I acknowlege that I have read and understood the privacy requirements Yes No 4 Date Modified 17 01 2011 Date Published Page No Sf 90 SNACC USER S MANUAL Navigation of clinician screens View Calendar by Month Main
62. ive error to be used when the appointment was made in error NSW HEALTH Orientation Work Book for NSW Health HACC MDS v2 PAGE 121 Date Modified 17 01 2011 Date Published gt 70of90 SNACC USER S MANUAL Main Reason for Cessation of Services Data Domain Date Modified 17 01 2011 Date Published Page Tf 90 SNACC USER S MANUAL Excerpt from Data Dictionary and Collection Guidelines for the NSW Health Home and Community Care HACC Minimum Data Set Version 2 MAIN REASON FOR CESSATION OF SERVICE EPISODE Guide for use Whilst a Service Episode may continue for the provision of services to a Carer after the provision of services to the Client has ceased the Main reason for Cessation of Service Episode is to be collected in respect to the main reason why service provision to the Client was ceased Each category applies to particular circumstances as follows Code 01 service completed improved Client status to be used when the Client no longer needs formal assistance This includes situations where the needs for assistance from the Agency have reduced to the point where the Client can manage on their own where assistance is being provided by one or more informal carers family friends etc where the Client only requires temporary or ad hoc assistance or where the Client ceased to participate by mutual agreement and where the service is no longer required Code 02 Transferred referred to anot
63. lementation monitoring and case closure and uses a planned approach to achieve an optimal and agreed client outcome and maximum independence in a cost effective way 1 Case Management projects specifically target People who have a range of interacting physical medical social and emotional needs usually regarded as complex needs and who require comprehensive assessment and formal case management People who need short term ongoing or periodic assistance from a case manager to organise and co ordinate community care services People whose needs can rapidly change and who need a case manager to monitor their situation and ensure a quick and flexible service response when needed People who need specific types mixes or levels of support services that are not usually provided by community care services and who nee a case manager to help organise them These special needs can be due to their ethnic or Aboriginal background dementia or geographic isolation The carers of these people Code 21 Client care co ordination Client and Code 22 Client care co ordination Carer Description of the service Client Care Coordination formerly known as Case Planning Review and Coordination refers to the coordination of activities undertaken to facilitate access to HACC services for clients who need help to gain access to more than one service 1 The client can be either the person who is cared for or the carer and the services can be provided sep
64. ling support information referral and advocacy Client Counselling support information referral and advocacy Carer Domestic assistance Social support dementia monitoring Personal care Centre based day care Respite care Continence care Dementia nursing Palliative care generalist nursing Wound management Foot care Podiatry Hearing assessment Occupational therapy Physiotherapy Diversional therapy Speech pathology Dietetics nutrition Social work General and other nursing support Other support by Allied Health professional Meals Other food services Formal linen service Home maintenance Home modification Provision of goods and equipment Transport Client Transport Carer Code 01 Assessment including screening Client and Code 02 Assessment including screening Carer Date Modified 17 01 2011 Date Published 4 f 90 SNACC USER S MANUAL Assessment for eligibility is the matching of client characteristics against program and agency guidelines Depending on the extent or clinical nature of these guidelines this might be done at the initial contact point or by designated assessors or clinicians Related activities will include Determination of eligibility for service provision by matching of client characteristics aqainst program and agency guidelines 2 Assessment for support needs is divided into two parts the first being a means of identifying need in broad te
65. llows Managers to print off a summary of Event Details for importing into WebNAP via excel Please see your HACC Data Co Ordinator for more details Ez WebNAP Extract Month Nov INSTRUCTIONS Year 2010 1 Enter the Month and Year 2 Export to excel and import into WebNAP 9 I lt lt 1 of 1 gt gt I Export to the selected format Export d mame Date Modified 17 01 2011 Date Published PagNo 28 0 90 SNACC USER S MANUAL Entering Events e You can open an event via any of the calendars or any of the individual events grids When you save the event snacc will validate for any errors and bring them up at the top of the screen You are required to fix these errors before saving successfully SNACC Windows Internet Explorer we Calendar Current Episodes All Episodes Events ACCR A A Viewing Calendar for Billy BLOGGS print page elcome Billy BLOGGS 9 today v D k Timeline Logout E MRN se Ea Untitled Page BUS or Save failed due to the following errors Surname d End Time must be after Before Time n DOB so NB When type of Assistance received is 81 85 89 90 95 or 96 time values are not mandatory Add New Client Setting individual 1 Contact Types Service Delivery Setting 00 Client s carer s home Y alendars 2 Calendar Client Episode Begin Date TEST Larry 02 12 10 Bil
66. ly In this case a new event will be created for the client s episode every Tuesday until the first of July 2011 Ge or p Contact Type 1 Face to face Service Delivery Setting 00 Client s cares s home m E Client Episode Begin Date TEST Lorry 16 12 10 Billy BLOGGS HACC Property Name stall BELO Billy BLOGGS Hoor Level ew Client TEES Primary Assistance Received 55 Foot care Street Name Location GRIFHTH EAST NSW 2680 dars E anda 3 Start Time 9 00 AM End Tignes MOM nel BAXTER 1104111 ily BLOGGS 1104111 Attendance Status 1 Chent Caser and service provider attende izaheth DILLON 1104111 3 fetervention 2 N A e eports intervention 3 N A Comments dreristration Intervention 4 N A v logt Clients nh Goods and Equipment Geid is only available in edit mode when assistance received is 90 Provision af qoods and equipment Recurrence Pattern Frequency W Weekly tem Groups E ulletin Board 1 Recurevery 1 week 1 on Monday zi Tuesday day Saturday Range cf recurrence Stet 21 12 2000 5 3 tnd By 1 07 2011 Save and Add New Event Cancel mE n Event aspu FramSereenz elinician medezimen amp RerGrpidz0keventdatez 2030 12 71 amp patid O amp types RF NOTES e fa recurring event is modified or deleted then only those events that are due to appear on or after the current date will be affected Any events that vvere part of the recurring events prtor to the current date will n
67. ly BLOGGS HACC Property Name m Gi Staff BBLO Billy BLOGGS y Floor Level Staff Primary Assistance Received 81 Meals Y Street Name Date 15 12 2010 Location GRIFFITH EAST NSW 2680 4 gt Daniel BAXTER 1104111 se Billy BLOGGS 1104111 m Elizabeth DILLON 1104111 m Start Time 11 30 AM Amount of Assistance Received Qty 2 EJ Administrati A 77 End Time 11 00 AM Merge Clients m Client Carer Groups Attendance Status 1 0 Client Carer and service provider attende v Bulletin Board Intervention 3 N A v Comments Users Manual m 4 m r Intervention 4 N A v Save Cancel Denotes mandatory field Event aspx Mode Edit amp EvID 1984698 amp type IE Date Modified 17 01 2011 Date Published po Page 29 0 90 SNACC USER S MANUAL e functional assessment tab will only appear when 01 assessment has been chosen in the primary assistance received field kr t EREN xax p pompam mm gt gg http localhost 1644 snacc clinician aspx pA Qna x B B NS 11 2 gt _ uu xm Y EFTS e SNACC IE Calendar Current Episodes All Episodes Events ACCR Housework Toileting Transport Getting out of bed moving around Shopping Walking Medication Communicatiion Behavioural problems Dressing Transport Classification Eating kel Reports El
68. n here to Password Security Level 3 Super change the password Title 1Mr Surname BLOGGS Given Name Billy Job Title MA Medical Administrator v Team Albury Community Health Service z Clinical Ref v Phone W Phone M Clinical Ref is used for collecting WebNAP stats Changing combo box type allows all combo Staff aspx boxes to show code first eg 90 unknown or show name first eg unknown 90 If the staff no longer works for the AHS change to inactive so their name will appear at the end of all the drop down lists and inactive appears beside their name HACC Eligible 1 Yes Service Category 4 HACC You can quickly find the staff name by filtering the records Display Settings Theme WebBlue Combo Box Type 1 Code First Active 1 Yes NAPOOS Only 2 No Changing a theme can change snaccs colour layout and font size You will need to logout and back in again to view the theme you ve chosen e The Default values fields allow any new episodes that are linked to that Staff Name to contain those values Nb After changing either of the display setting values you will need to logout of snacc and then back in to make the changes appear Date Modified 17 01 2011 Date Published 45 90 SNACC USER S MANUAL Agency e You can change details of the HACC Agency Codes here Obviously this should be performed with caution as it may affect HACC Extra
69. nal social or behavioural problems PAGE 150 NSW HEALTH Orientation Work Book for NSW Health HACC MDS v2 Date Modified 17 01 2011 Date Published Page 820f90 Code 22 Code 26 Code 27 Code 31 Code 45 Code 48 Code 51 Code 52 Code 53 Code 61 Code 67 Code 68 Code 78 Code 93 Code 95 Code 98 Code 99 SNACC USER S MANUAL Palliative care facility hospice residential a service or facility specifically structured to provide palliative care in either community residential or institutional settings Includes Palliative Care admitted patient units within a Multi Purpose Service acute and non acute inpatient facilities Residential aged care facility government includes government owned operated high care nursing home and low care hostel Excludes residential aged care settings in a Multi Purpose Service code to 12 Multi Purpose Service Residential aged care facility non government includes non government high care nursing home and low care hostel Emergency services includes ambulance service flying doctor service rescue service Mental Health Crisis Team and other emergency service provider Private practice medical general practice includes vocatlorally registered general practitioners vocationally registered general practitioner trainees and GP services co located within an acute care hospital Private practice other healt
70. nding on the Area Health Service you belong to you don t need necessarily have to assign a Medical Record Number when adding a new carer as a client just use the autogenerate MRN option Once again please check with your AHS if a medical record number should be created instead 2 TTT e All Episodes Events ACCR Admin Stats Current Episodes Add a new carer to this chent vex 9 Given Name This search criteria is only used _ for adding a new carer to a DOB client See later in this guide Date Modified 17 01 2011 Date Published po Page If 90 SNACC USER S MANUAL Contacts Screen e The contacts tab shows all the contacts for the client Not only carer s or next of kin information can be entered here but also GP s Other Relatives etc can be entered here and any relevant comments as shown below Client Dialog Windows Internet Explorer iets meme Client Name Larry TEST Demographics Carer Contacts Current Episodes All Episodes Events ACCR Admin Stats Add New Record Contact Main Primary Title Relationship Home No Work No Mobile No Fax No Contact GP Comments GP Local Doctor Paul JONES Medical 02 6955 6676 Y Officer Click on the pencil to edit this record Click on the Bin to delete this record Date Modified 17 01 2011 Date Published PagNo U 180f90 SNACC USER S MANUAL Current Episodes e Shows all the current epi
71. ned by Agency service provider Car operated by private operator Ambulance operated by Ambulance Service Car other of NSW Taxi Ambulance operated by private operator Aircraft owned by Agencylservice provider Ambulance other 2 o Aircraft operated by Ambulance Service of NSW Bus owned by Agencyservice provider Aircraft operated by private operator operated by State Transit Authority of NSW Aircraft other Bus operated by private operator Watercraft other j Train owned by Agencylservice provider Other Guide for use Collection of this data element is required only where the Primary type of assistance received has been recorded as 95 Transport Client or 96 Transport Carer Code 11 Ambulance owned by Agency service provider to be used where transport assistance is provided to a Client and or their Carer using an ambulance owned by the Agency service provider NSW HEALTH Orientation Work Book for NSW Health HACC MOS vz PAGE 125 Date Modified 17 01 2011 Date Published pod Page Now 84 f 90 SNACC USER S MANUAL Code 12 Code 17 Code 18 Code 21 Code 22 Code 27 Code 28 Code 31 Code 32 Code 38 Code 48 Code 51 Code 52 Code 57 Code 58 Code 68 Code 78 Ambulance operated by Ambulance Service of NSW to be used where transport assistance is provided to a Client and or their Carer using an ambulance patient transport vehicle
72. nt 8 Client Dialog Windows Internet Explorer reeset Demographics Carer Contacts Current Episodes All Episodes vents Admin Stats Add New Record FTF Approval Staff Name Contact Approval summary PP Date Delegate Name Admin Stats Screen This is where you can put in some administration information about the client that you can t put in anywhere else 18 Cin ig Widons ere O E eme Demographics Carer Contacts Current Episodes All Episodes Events ACCR Admin Stats Add New Record Admin Entered Date Type Status Comment Mo records to display 1 E J Date Modified 17 01 2011 Date Published PagNo 20of90 SNACC USER S MANUAL Reports There are a number of reports you can utilise within SNACC Each of these reports can be either printed or exported in a variety of other formats such as excel or pdf ACAP KPls Report This report is used to look at ACCR Counts for all facilities within an area and is based between two assessment end dates Please note the example below does not show any data because there are no ACCR s in this particular database Ez ACAP KPI Report From End To End Assessement Assessment E Date Date OQ Ol ofi gt 3 Export to the selected format vor fn d b ACAP KPI Report 1 10 2010 to 30 12 2010 21 12 2010 1 24 42 PM Page 1 Date Modified 17 01 2011 Date Published po Page 2 0 90 SNACC USER S MANUAL Area Structure Re
73. nt of need or change in the external circumstances of the Client ie if the Client had not made this choice they would have continued to receive assistance from the Agency Excludes situations where the Client moved out of the geographic area of coverage of the Agency Code 05 Transferred referred to residential aged care Client needs changed to be used when the increasing dependency or need for assistance of the Client has reached the point where the Agency can no longer provide the necessary assistance and the Client is referred to residential aged care nursing home or hostel Code O6 Transferred referred to other institutional setting Client needs changed to be used when the increasing dependency or need for assistance of the Client has reached the point where the Agency can no longer provide the necessary assistance and the Client is referred to a more appropriate source of institutional care other than residential aged care PAGE 60 NSW HEALTH Orientation Work Book for NSW Health HACC MDS v2 Date Modified 17 01 2011 Date Published 72of90 SNACC USER S MANUAL Transferred referred to other community based service Client needs changed to be used when the increasing dependency or need for assistance of the Client has reached the point where the Agency can no longer provide the necessary assistance and the Client is referred to a more appropriate source of community care This includes
74. o Other Eastern Asian languages NEC Other Eastern European languages NEC Other Southeast Asian languages 6999 Chavacano NEC 5999 2999 9501 4102 4103 8217 8218 3602 2302 5207 8115 8116 3904 3402 9308 Samoan 1599 Scandinavian NEC Faeroese Other Southern Asian languages NEC Other Southern European languages NEC Papuan languages NEC Pashto Persian Pintupi Pitjantjatjara Polish Portugese Punjabi Rembarrnga Ritharrngu Romanian Russian 1 07 7104 Mandarin 9303 Maori Cook Island 3505 9207 9799 5208 5211 3603 3506 9208 2303 9211 1504 6506 5103 5104 7105 6507 6402 6499 4205 6508 8117 9401 9311 8 02 8400 4301 4399 3403 9212 6302 8221 8223 8222 1103 8599 6599 8304 7106 8225 8118 1303 8503 9212 8224 9213 Serbian Shona Sign languages NEC Sindhi Sinhalese Slovak Slovene Somali Spanish Swahili Swedish Tagalog Filipino Tamil Telugu Teochew Tetum Thai Thi NEC Tigrinya Timorese Tiwi Tok Pisin Pidgen English Tongan Torres Strait Creole Broken Torres Strait Islander dialect NFD Turkish Turkish and Central Asian languages NEC Ukranian Urdu Vietnamese Walmajarri Walmadjari Warlpiri Warumungu Warumunga Welsh West Coast Aboriginal NEC Western Austronesian languages NEC Wik Mungkan Wu Yankunytjatjara Yanyuwa Anula Yiddish Yindjibarndi Yoruba Yulparija Zulu Date Modi
75. of Carer to Client 6 Friend Neighbour Son or Daughter l9 Not Stated Not Known Inadequately described Son in law or Daughter in law Other Relative Spouse Partner Parent Relationship of Contact to Client Agency Office Holder as Guardian Agent ES Not Elsewhere Classified Mother Neighbour Nephew 07 Daughter 0109 Other Relative Employee 20 21 Foster Father 80106 EN Unknown 00 Grandmother EB Unknown Wife Work Colleague Legal Representative Service Delivery Setting Aboriginal and Torres Strait Islander Health Praeter 54 Service 88 Other public place street park etc 28 7 Client s Carer s home ES Other residential care service 5 Community Health Centre Palliative care facility hospice residential Community mental health service non a 51 residential 07 Private hospital Community mental health service residential Private practice medical general practice Community palliative care service non 52 residential Private practice other 35 Extended care rehabilitation facility Public hospital 7 Recreational social facilit Multi Purpose Service Residential aged care facility government 48 35 Day care centre respite care centre Psychiatric hospital 01 81 PM Residential aged care facility non Other hospital or day procedure centre 27 government Shopping facility Other location 58 Other non residential community health service 67 Law enforc
76. of vehicle owned by the Client Carer Car other to be used where transport assistance is provided to a Client and or their Carer using a car owned operated by any other provider Taxi to be used where transport assistance is provided to a Client and or their Carer using a taxi vehicle car or bus or taxi voucher Includes water taxi Aircraft owned by Agencw service provider to be used where transport assistance is provided to a Client and or their Carer using an aircraft owned by the Agency service provider Aircraft operated by Ambulance Service of NSW to be used where transport assistance is provided to a Client and or their Carer using an aircraft operated by the Ambulance Service of NSW Aircraft operated by private operator to be used where transport assistance is provided to a Client and or their Carer using an aircraft operated by a private operator Aircraft other to be used where transport assistance is provided to a Client and or their Carer using an aircraft operated by any other provider Watercraft to be used where transport assistance is provided to a Client and or their Carer using a watercraft Excludes water taxi Train to be used where transport assistance is provided to a Client and or their Carer using a train tram light rail or monorail PAGE 126 NSW HEALTH Orientation Work Book for NSW Health HACC MDS v2 Date Modified 17 01 2011 Date Published po Page Now 85 0 90
77. operated by the Ambulance Service of NSW Ambulance operated by private operator to be Used where transport assistance s provided to a Client and or their Carer using an ambulance operated by a private operator Ambulance other to be used where transport assistance is provided to a Client and or their Carer using an ambulance operated by any other provider Bus owned by Agency service provider to be used where transport assistance is provided to a Client and or their Carer using a bus or mini bus owned by the Agency service provider Bus operated by State Transit Authority of NSW to be used where transport assistance is provided to a Client and or their Carer using a bus operated by the State Transit Authority of NSW STA Bus operated by private operator to be used where transport assistance is provided to a Client and or their Carer using a bus or mini bus operated by a private operator Bus other to be used where transport assistance is provided to a Client and or their Carer using a bus or mini bus owned operated by any other provider including a brokerage bus or mini bus Car owned by Agency service provider to be used where transport assistance is provided to a Client and or their Carer using a car owned by the Agency service provider Car owned by the Client Carer to be used where transport assistance is provided to a Client and or their Carer using a car or other type
78. or that particular staff a Administration facility etc chosen See Merge Clients _ 126 27 4 31 01Nen below for an example of mob E Clicking on an m ten arer Groups when My Area is chosen i event will show the Team Groups 2 event in edit mode Bulletin Board Clicking on a blank date will show a new event in insert mode Client Carer Groups 1s where you allocate clients or carers to a group for group events Team Groups is used to create a group of teams that will appear in the calendars frame Date Modified 17 01 2011 Date Published po 0 90 SNACC USER S MANUAL Current Episodes By clicking on the tab next to Calendar the Current Episodes screen will appear showing all of that staff s current open episodes 1e Episodes assigned to them with nothing in the episode end date aaa 2 GE http localhost 1644 snacc clinician aspx ux mm R dip Favorites e SNACC Iu Calendar All Episodes Events t A E Refresh elcome Billy BLOGGS Referral Staff Name Suburb Begin Date Logout Date MRN 99 Surname mz os fs Add Nev Client alendars a My Calendar eam Groups Staff rv Daniel BAXTER 1104111 Billy BLOGGS 1104111 Elizabeth DILLON 1104111 i m El Reports E Administration i Merge Clients ps Client Carer Groups Team Groups Bulletin Board
79. ot be affected This is to prevent events that have occurred and had extra data put in eg attendance status from being overwritten or possibly deleted if the recurring pattern changed Date Modified 17 01 2011 Date Published Pago 38090 SNACC USER S MANUAL Adding Editing a Team Group e A Team Group is quite simply a bunch of teams that are given a name which then shows up on the calendar and so then allows for multiple teams to be shown on the same clinician screen For example you may wish to include all your area s OT s in the team group That means when the All OT s link is clicked in the calendar frame all events episodes etc will be shown on the one clinician screen This is where the calendar can come in very handy e Click on add new record in the team groups screen and you can create a new team group name as well as choose which teams you wish to include in the _ group as shown below Calendar Current Episodes All Episodes Events ACCR Rehab Palliative Care 1 Add new record Team Group Welcome Cheryl MURPHY ALLOT All OTs l Loqout Team Group Abbreviation ALLOT Team Group Name All OT s Add new record Code Name Team Name tt Team Narrandera Community Health Team Albury Community health m My Facility 5 My Provider Unit Alison NOBLE Betty Beston MER Betty Beston NAR vn Client Carer Gro
80. port This report allows you to see the Facility provider Unit Team Staff breakdown for your Area This is extremely useful for ensuring your Team Structure and therefore your HACC Agency Codes and Staff Names are in the right places as well as reviewing to possibly staff to inactive or changing their name E Area Structure Report Report Type Include Staff Don t include Staff Preview oo I lt lt 1 of 42 gt gt Export to the selected format Export E E Area Structure Report Area Structure Report Area Facility Provider Unit Team Agency Staff GSAHS Greater Southern Area Health Service M227 Albury Community Health Centre M227Albury Community Health Centre 1104027 Albury Charles Sturt University amp GSAHS Podiatry 1104027Albury Charles Sturt University amp GSAHS Podiatry LHOD HODGES Leonie Active YHOL HOLMES Yvonne Active CPOD PODIATRY CSU Active 1104111 Albury Community Health Service 11Q4111Albury Community Health Service DBAX BAXTER Daniel Active BELO BLOGGS Billy Active EDIL DILLON Elizabeth Active GGRE GREENE Gillian Active MRAN ARI NM c Artie Date Modified 17 01 2011 Date Published 22 0 90 SNACC USER S MANUAL Blank Standard Referral Form and Blank ACRS Referral Form These forms allow you print off a blank form for filling in referrals in hardcopy The ACRS Version is used by Aged Care Services Staff
81. r modify an episode e Like the event screen a number of fields either hide or display depending on particular values chosen in other fields fl Client Dislog Windows Internet Explorer eee NE ER SS Client Name Larry TEST Demographics Carer Contacts All Episodes Events ACCR Admin Stats Untitled Page ll m n 4 Add New Record Provider Unit MRN CD37353616 Client Name Larry TEST p Albury Commu Staff BBLO Billy BLOGGS Episode End Date E Main Referral Date 1222 End Reason N A v Episode Begin Date iH Click on the pencil to go 1Yes into edit mode 4 HACC v Initial Referral Source Required v Initial Referral Target Required for Episode End v NB If you wish to add more refin Referral Source records y x must add them via edit mode Save Cancel When the episode is close via 6 episode end date the initial By entering in Initial referral target becomes a Referral Source a refin record automatically created mandatory field and will automatically insert a refout record Nb Some fields may default to values automatically if you have defaults set in your staff provider unit or facility screens e When you go into edit episode mode the refin and refout boxes appear so you can either modify the initial refin refout records or create extra ones Date Modified 17 01 2011 Date Published pod Page Now 54 f 90 SNACC USER S MANUAL Adding Editing Goods and Equipment e The
82. r a Community Options model only Assessment refers to activities of eligibility and access to services that are attributable to individual care recipients Clients and or Carers This varies from Agency to Agency but can be related to updating Client records regarding eligibility support needs service response and prioritbinq service provision Record this only if time spent is 30 minutes or more Client Care Coordination refers to the coordination of activities undertaken to facilitate access to HACC services for Clients who need help to gain access to more than one assistance type Record this only if time spent is 30 minutes or more if less record as Counselling support information referral and advocacy Client For a more comprehensive differentiation between the above primary assistance types please refer to pages 211 213 of the Data Dictionary and Collection Guidelines for the NSW Health HACC MDS v2 which can be found at http an health nsw qov auidata hacc For Further information please contact your Area HACC Co Ordinator or Refer to the following documents Orientation Workbook for the NSW Health Home and Community Care Minimum data Set Version 2 http vvvvvv health nsvv gov au pubs 2009 health home comm wb html NSW Health Policy Drective 2008 050 Home and Community Care Minimum data Set Version 2 Collection amp Reporting Requirements http www health nsw gov au policies pd 2008 PD2008 050 html Date Modified 17
83. r t maintain appropriate standards of hygiene and grooming Code 45 Centre based day care Description of the service Centre based Day Care services refer to the provision of structured group activities to frail older people designed to develop maintain or support the capacity for independent living and social interaction which are conducted in a day centre setting Centre based Day Care also includes group excursions activities conducted by centre staff but held away from the centre Code 46 Respite care Description of the service l Respite refers to services that strengthen and maintain the primary care relationships between a frail older person or a younger person with a disability and their carers through the provision of flexible and responsive alternatives to the usual care arrangements Services will be preventative in focus time limited and generally provided on a planned basis Il Whilst providing a respite effect for carers which is appropriate to their needs and circumstances services will endeavour to ensure that respite activities are age appropriate and have positive benefits and outcomes for the frail older person or person with a disability as well as their carers III Unless otherwise specified Respite services will be provided in the home of the client or in a hast family home and where the usual carer is not present during the incident of service Respite services are provided on a one to one individ
84. ria3 Version No Date Modified 17 01 2011 Date Published Page 150f90 SNACC USER S MANUAL Navigation of Client Screen Demographics e Once the client is selected from the client search results pop up box the client s details will appear on a new screen The Demographics Tab will appear by default and it contains all of that client s identifying details ff Client Dialog Windowsintemet Explorer a ra ee eee Client Name Larry TEST Demographics Contacts Current Episodes All Eptsodes CR Admin Stats tr Client Labels DL14 Client Identifiers hes Anonymous Ne MRN 037353616 Consent 2 Yes express consent by Client Legal Name Preferred Name eee 77777 firstName Sex 1 Male Deceased Date Client Characteristics 15 12 1968 Interpreter 2 Not required 2 Not estimated Benefit Status 01 Aged Pension 4 Neither Aboriginal nor Torres Strait Islander DWA Type ovane 1 neden 08 Institutional setting Comments Date Modified 17 01 2011 Date Published pod 6 90 SNACC USER S MANUAL Carer Screen e The Carer Tab shows all the Carer s for that Client You add a carer by first searching for that carer in the same way you searched for a client In fact it uses the exact same search criteria in that 1f the carer does not exist as a client then you need to add them as a client first Depe
85. rms but without depth of investigation This is an initial screening process It may be followed by more in depth assessment Taken together these two levels of assessment identify the range of appropriate potential response options Related activities will include Completion of the Functional Screening Tool Undertaking service level or comprehensive assessment as required using current best practice tools 3 Assessment for service response refers to the identification of proposed service delivery It may include case planning Related activities will include Development and coordination of services identified in Assessment Element 2 identification of support needs Development of care plans Identification of occupational safety and health issues Referral to more appropriate programs for clients needing more than basic support services or specialist assessments and programs 4 Priority allocation is not a separate assessment process but an outcome of an analysis of the combination of the needs and risks associated with a given client Activities will include Within an identified targeting strategy allocation for service priority relative to other prospective service users Code 10 Case management Case Management refers to a collaborative and client focussed process for managing support provision to people with chronic ongoing or complex conditions or situations It includes processes of assessment care planning imp
86. rnet Explorer gO 18 http localhost 1644 snacc clinician aspx EE 7 x EE 9 ox ly Favorites e SNACC y Calendar Current Episodes All Episodes Events h cc A A Recurring Group Events Add Recurring Event Add Group Event Add Recurring Group Event Welcome Billy BLOGGS m Recurring Erat From To Assistance Received Logout Group Type Date Date Name MRN co No records to display Individual Events Recurrence Description Ending Staff or Add New Record S Client Name Assistance Received Attendance Status Staff Name First i f TEST Larry 15 12 2010 10 00 AM 11 00 AM Meals Texas an sert pi ara lu d DOB Lee appointment service Add New Client Calendars My Calendar Team Groups Staff mn Daniel BAXTER 1104111 Billy BLOGGS 1104111 Elizabeth DILLON 1104111 m m E Reports Si El Administration pes Merge Clients mn m Client Carer Groups E Team Groups Bulletin Board Recurring Events Events that are recurring events will not appear in the individual events grid because that would possibly make the individual events group impossibly long The only way to individually change an event that 1s part of a recurring event is via the calendar Group Events Events that are group events will not appear in the individual events
87. ry information in the current and Plon Mobile Phone usual address fields if they are indeed the same you can hit the copy current address Comments to usual address Date Modified 17 01 2011 Date Published po Page ETE SNACC USER S MANUAL Adding a new carer Adding a new carer to a client is firstly done in the same way as searching a client as shown below Client Name Larry TEST Demographics Contacts Current Episodes All Episodes ACCR Admin Stats MRN Full Name Relationship Carer More 1 person Residency Status No records to display Add a new carer to this client Click on the carer you wish to MRN lsel Ez Carer Search Results add to the client SO the extra _ _ carer information will appear Surname Given Name Given Nave 1 pos 7105 e When you hit go the carer search results will appear Choose the carer you wish to include and another pop up box will appear as shown below Hit the save button when the 3 mandatory fields are entered and that carer will be added to the client and you will be taken back to the search results box again in case you wanted to add another carer MRN Full Name Relationship Carer More person Residency Status No records to display Add a new carer to this client 7 Ez Carer Search Results MRN S E Untitled Page Given Name b snas DOB Carer Name TEST Beryl 1 Spouse partner
88. s g Not stated not known inadeguately described Yes three or more other persons 1 Yes one other person Carer Residency Status Not Stated Not Known Inadequately 1 Co resident Carer described Nonresident s s sY jo End Reason 03 assistance Client needs unchanged other Client deceased Service completed improved Client status Transferred referred to another service 10 Client left against advice 02 improved Client status Transferred referred to other community Client left without notice 07 based service Client needs changed PE aa m Client moved out of area setting Client needs changed e e 1 Transferred referred to residential aged 04 Client needs unchanged 05 care Client needs changed Not stated inadequately described 1 07 Date Modified 17 01 2011 Date Published 1 PageNo ESE SNACC USER S MANUAL Date Modified 17 01 2011 Date Published Page 57of90 SNACC USER S MANUAL Language Spoken At Home 8000 Aboriginal dialect NFD 1402 9201 Acholi 6101 Burmese 1101 Gaelic Scotland 8601 Adnymathanha Yura Ngawarla 1301 MEK al 9299 Africa NEC 9302 Gilbertese 390 Hakka 4201 Amharic 4204 Hebrew 8101 Anindilyakwa 5203 8202 Anmatyerr Anmatyitra 6201 8602 Arabana Arabuna 6299 Hmong Mien languages NEC 4202 Arabic including Lebanese 7103 3902 3301 Hungarian Hungarian 0606060000 8203 4203 Assyrian includes Aramaic 9701 Indonesi
89. sodes for that client In other words the Episode End Date must not exist Past Client Name Larry TEST EE EA Albury Community Health Centre 037353616 TEST 15 12 1568 D y BLOGGS GRIFFITH EAST 01 12 2010 01 12 2016 All Episodes e Shows all the episodes for that client regardless of whether they are opened or closed Episodes MEMO TH Nb The Current and All Episodes Grids are the only places you can add a new episode Events Screen e Similar to the Events screen in clinician it shows the individual events and recurring events for the client However any group events that the client belongs to exists in the individual events section Ger Diy Midem coe TT Yay m Current Episodes All Episodes ACCR Admin Stats Add Recurring Event Recurring Group Type Recurrence Description Starting Date Staff Name No records to display Add New Record Provider Unit From To Assistance Recerved Attendance Status Staff Name Client Carer and service 1 UNIT 2 R 2 Mbury Community 4 12 2010 7797 57 Meals rovider attended Billy BLOGG Healt P entre AM AM i appointment service Click on the pencil to edit this record Click on the Bin to delete this record Date Modified 17 01 2011 Date Published pod 190f90 SNACC USER S MANUAL ACCR Screen e Similar to the ACCR screen in clinician it shows the ACCR s for that particular clie
90. ual basis In the initial stages of the respite service the carer may be present until trust and confidence is established between the client and carer and Respite worker Code 51 Continence care Description of the service The diagnosis and treatment by nursing medical surgical or exercise methods of incontinence issues Code 52 Dementia nursing Description of the service Dementia nursing refers to the provision of maintenance and support services and structured activities to people with dementia designed to develop maintain or support the capacity for independent living and social interaction which are conducted in the person s home Such services provide valuable supports to people with dementing illnesses and their programs often directly or indirectly provide emotional support to the carers of people with dementia Code 53 Palliative care generalist nursing Date Modified 17 01 2011 Date Published w SNACC USER S MANUAL Description of the service Palliative care generalist nursing refers to the provision of comprehensive coordinated integrated range of client and family centred maintenance and support services for people who need palliative care their families and carers in a setting appropriate to their needs in the community designed to develop maintain or support the capacity for independent living and social interaction which are conducted in the person s home Such services pro
91. ups g Administration amp Reports Bulletin Board Change Password TeamGroup aspx Date Modified 17 01 2011 Date Published pod 39 0 90 SNACC USER S MANUAL Team Groups Date Modified 17 01 2011 Date Published Page Now 40of90 SNACC USER S MANUAL Administration Section Nb Not all Administration options will be available to all users depending on the users authority level Administration Settings e This allows you to show a message on the logon screen The login screen will show the last message entered into the Administration Settings screen In this case the dovvntime till Thu 24 11 Will appear on everyone s front login screen Administration Settings NB You need to have at least Area Level Security to view edit these details Add new record Alerts q Please note that there will be downtime this Thu 24 11 at 6 00pm for 2 hours Area e Shows details for the Area You can change the privacy statement choose whether to include the age field in client labels and change the name of the Area if required Area a Add new record f GSAHS Greater Southern Area The information available on this site is personal health information and is subject to the principles of 1 Health Service access this information This information should not be disclosed unless legally authorised under the F Area Code GSAHS Area Name Greater Southern Area
92. vide valuable supports to people with progressive advanced disease or terminal illnesses and their programs often directly or indirecthy provide emotional support to the carers of people who need palliative care Code 54 Wound management Description of the service Wound management refers to the provision of comprehensive coordinated integrated range of interdisciplinary wound care and management services that minimises the possibility of infection and scarring for people in a setting appropriate to their needs in the community Clinical assessment Treatment Therapy Information Code 55 Foot care Service objectives s To provide personalised limited foot and nail care to minimise the possibility of infection or complications arising from diabetes supported by current validated research To provide flexible timely services that respond to the needs of clients Code 56 Podiatry Description of the service Podiatry is the diagnosis and treatment by medical surgical electrical mechanical or manual methods of ailments or abnormal conditions of the feet Code 60 Hearing assessment Description of the service Hearing assessment is the assessment and diagnosis by nursing medical or electrical methods of hearing difficulties Code 66 Occupational therapy Description of the service Occupational Therapy refers to assessment and treatment through the specific use of selected activity This is designed by
93. y to a source then a Target of referral should be recorded against both the Client and the Carer If a Client and or a Carer was not referred out by the Agency the Target of referral should be recorded as 99 referral The referral may be interpreted informally ie not requiring a written or phone referral Code 01 Public hospital excludes Mental Health admitted patient units code to 10 Psychiatric hospital and excludes Palliative Care admitted patient units code to 22 Palliative care facility hospice residential Code 07 Private hospital excludes Mental Health admitted patient units code to 10 Psychiatric hospital and excludes Palliative Care admitted patient units code to 22 Palliative care facility hospice residential Code 10 Psychiatric hospital includes Mental Health admitted patient units within a Multi Purpose Service acute and non acute inpatient facilities Code 12 Multi Purpose Service includes residential aged care settings and admitted patient units within a Multi Purpose Service Code 18 Other hospital or day procedure centre includes Same Day Surgery centres specialised dialysis centres standalone endoscopy clinics etc Code 21 Community mental health service residential includes settings in which persons reside temporarily at an accommodation unit providing support non acute care and other services to people with particular perso

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